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We’re not just any hospital. We’re your hospital. M A R I E T TA M E M O R I A L H O S P I TA L & M E M O R I A L H E A LT H F O U N DAT I O N We’re not just any hospital. We’re your hospital. Marietta Memorial Hospital is committed to being the first place you choose to receive care, and the first place in our area people want to work. How do we achieve this? We focus our efforts in six fundamental areas. People, Service, Growth, Stewardship, Quality, and Community Benefit. What it Takes– a message from the CEO. . . . . . . . . . . . . . . . . . . . . . . . 3 Mission, Vision and Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Marietta Memorial Health Foundation . . . . . . . . . . . . . . . . . . . . . . . 4 Boards of Directors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Guiding Principles– a report to the community . . . . . . . . . . . . . . . . . . . 7 MMHF Society– annual fund leadership. . . . . . . . . . . . . . . . . . . . . . 16 Charitable Gifts– your gifts at work . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Financial Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 2007 Annual Report to the Community. Published June 2008. ©2008 Marietta Memorial Hospital and Marietta Memorial Health Foundation. M A R I E T TA M E M O R I A L H O S P I TA L & M E M O R I A L H E A LT H F O U N DAT I O N What it Takes— a message from the CEO. Dear Friends and Neighbors, It is gratifying to look back on the past year with a sense of accomplishment on the part of dedicated people who make the Memorial Health System such a valuable resource to our community. We exist to serve you, and we do it within the framework of one of the most rewarding careers imaginable. Contemporary health care is a complex balance of medical training and critical supporting skills, new technology, bricks and mortar, creative administrative management and effective community outreach, all for the benefit of you and your family. Today, we are enjoying the benefits of long-range planning and careful capital management established months and years ago, planning that has permitted us to expand clinical services in areas such as cardiovascular, orthopedic and neurological medicine, as well as rehabilitation and wellness. We are keeping quality health care close to home where it belongs. As we respond to the changing landscape of community health care nationwide, we look to our Boards of Trustees to help us remain good stewards of our resources. Together with our medical staff and employees, we work hard to earn and keep your trust and to reinforce your confidence in us, a blessing that has sustained the Memorial Health System for many generations. What we do takes teamwork. We are always busy, we are always under construction, always building partnerships and alliances, and always moving forward with measured and complementary investments in tools, technologies, training and talent. And because the best health care is delivered one-on-one, we continue to place a priority on empowering our employees to be the best they can be in service to you. Thank you for what you have done to make the Memorial Health System a great health care provider and a significant regional economic asset. Thank you for your continued support. In our business, that’s what it takes. Sincerely, Larry Unroe, CEO M A R I E T TA M E M OR I A L H O S P I TA L & M E M OR I A L H E A LT H F O U N DAT IO N 200 ON Our Vision Marietta Memorial Hospital will be the unparalleled service leader in our region. We will strive to know the needs and preferences of all our customers and consistently find ways to meet and exceed these expectations. Our commitment is illustrated by the following: To our community, we commit that we will provide services reflective of the needs of the region we serve. To our medical staff members, we commit that we will value the key role they play in determining and defining the excellent outcomes we create for patients and families. We will regard them as partners in accomplishing our goals. To our employees, we commit to creating the most talented workforce. We will support and develop them. We will commit to creating an environment that will permit staff members to contribute to their fullest potential. We will build an environment that respects them and their families. 2007 Our Values In our constant pursuit of service excellence, we are guided in our daily decisions and tasks by the following: • Providing a safe, comfortable atmosphere for patients and staff members. • Creating a positive experience. • Providing friendly, personalized interaction with all customers. • Offering health care costs that are responsive to the needs of our business partners and private payers. • Maintaining honesty and compliance when serving our community. • Valuing everyone as individuals within our community. Our Foundation In order to accomplish its mission, Marietta Memorial Hospital has always depended on loyal and thoughtful partners. We rely daily on the expertise of our physicians and staff. We trust a steady corps of volunteers for everything from governance to baking pies for the spring bazaar. We work with architects and vendors to ensure our buildings and equipment meet the challenges of rapidly changing technology. The Marietta Memorial Health Foundation provides opportunities for yet another essential group of partners – those who make charitable donations to improve health care and quality of life in the mid-Ohio Valley. A N N UA L R EPORT TO T HE COM M U N I T Y • 4 Our donors may support a specific service because it has special meaning to their families. Or they may be people of vision who know that, without good health, quality of life can be seriously impaired. Our donors may be new to the area or members of families here for generations. All of our donors realize that Marietta Memorial touches more local families than any charity in our area. They are proud to partner with MMH as we create new services and expand existing ones, maintain our physical plant and provide care to less fortunate neighbors. This annual report is dedicated to our donors – the partners without whom the work of Marietta Memorial would not be possible. Thank you! Boards of Directors As a community owned, not-for-profit hospital, we are governed by several Boards of Directors who play a critical role in the growth of the hospital and its services. Appointed board members give their time generously without compensation to ensure better health care is available in our community. Marietta Area Health Care, Inc. Marietta Memorial Hospital Charlotte Hatfield, PhD (Chair) Michael Archer James Barengo Mark Bradley David Broughton Richard Cain, MD (Medical Staff President) Stephen Carr Joseph Cooper, MD C.J. Cunningham (MAHI Board Chair) Thomas Danford, DDS Richard Gunovich, DO (Medical Staff Representative) Norman “Jack” Haessly Glen Hale (Secretary) Larry Headlee (MMHF Board Chair) John Matthews James Meagle, Jr. (Treasurer) Ed Osborne (Vice Chair) Paul Prachun, MD (Medical Staff Representative) Jay Stowe Marietta Continuing Care Retirement Community (dba Glenwood Retirement Community) John Matthews (Chair) Billie Atkinson, MD Harry Cogswell Jonathan Dehmlow Robert Ferguson (Vice Chair) Orvie Fischer (Treasurer) Kevin Malcomb Kim McGrew (Secretary) Mayor Michael Mullen Ron Rees Russell Reid Rita Stephan Larry Unroe (President) Jim Whitney Terry Zdrale Pam Parr (Exec. Director Glenwood) Marietta Memorial Health Foundation Larry Headlee (Chair) Susan Baker Bruce Brunton Pam Cannon (Secretary) Colleen Cook N. “Jack” Haessly, Jr. Penny Hall Todd Hawkins, MD James Mills, DDS J. Neil Parsons (Vice Chair) Sharon Slater James Watson, Jr. (Treasurer) Kean Weaver Jacky Miner, Director Marietta Area Health, Inc. (dba Harmar Place) C.J. Cunningham (Chair) Allen Brokaw Sue Brothers Cathy Brown Curtis Dehmlow, MD Dennis Lankford Joyce Marr (Sec./Treasurer) Charles Paugh David Wesel (Vice Chair) Kerry Westermeyer Lynne Zoller Sue Boulton (Administrator Harmar Place) M A R I E T TA M E M OR I A L H O S P I TA L & M E M OR I A L H E A LT H F O U N DAT IO N 200 ON Marietta Health Care Physicians, Inc. John Matthews (Chair) Billie Atkinson, MD J. Scott Cantley (Secretary) Orvie Fischer (Treasurer) Charlotte Hatfield, PhD Kim McGrew Jay Stowe Larry Unroe Marietta Occupational Health Partners Lloyd Dennis, MD (Chair) David Archer Michael Brockett, MD Alex Minard, MD Grover Wallace Larry Unroe Joanie Washburn Marietta Physicians/Hospital Organization (dba River Valley Health Alliance) Richard Cain, MD (Chair) William Cline, DO Lloyd Dennis, MD (Treasurer) Orvie Fischer Steve Howe, DO Greg Krivchenia II, MD Kim McGrew Matthew Yoak, MD Larry Unroe (Secretary) 2007 Gift Counts. Marietta MemorialEvery Hospital At A Glance Number of Beds. . . . . . . . . . . . . .199 Inpatient Admissions. . . . . . . . 7,873 Patient Days. . . . . . . . . . . . . . 33,683 Average Length of Stay . . . . . . . 4.28 (days) Outpatient Procedures. . . . . 183,722 Emergency Room Visits . . . . 32,096 The Marietta Memorial Laboratory Tests . . . . . . . . . 635,816 Health Foundation Surgical Procedures . . . . . . . . . 5,428 is the organization Ambulatory Care Procedures . 5,183 through which friends Cancer Patients Treated. . . . . 25,027 make charitable gifts Pounds of Laundry . . . . . . . 907,294 to Marietta Memorial Volunteer Hours. . . . . . . . . . . 28,088 Hospital, Glenwood Active & Associate Physicians . .147 Retirement Community Employees . . . . . . . . . . . . . . . . 1,200 and Harmar Place. Charity Care . . . . . . over $8 million Contributions provide Purchases . . . . . . . . . . . . .$9,337,606 high-quality, compas(mid-Ohio Valley) sionate and accessible Payroll Taxes . . . . . . . . . . . $942,575 health care services (City of Marietta) to those in need, regardless of ability to pay. A N N UA L R EPORT TO T HE COM M U N I T Y • 6 People. Every Marietta Memorial Hospital experience is a one-to-one relationship. This is where one of our greatest strengths – our people - comes into play. They are the ones who heal you, who support you and your family, who share the moments of bringing new life into the world, or who share your loss. We view our relationship with you and your family as our greatest responsibility, which is why we invest a great deal of our energy in attracting and retaining the best people we can find. Hiring great people means investing time and money each year in salaries, benefits and training. At Marietta Memorial, we work to create a culture where employees not only feel supported, they are supported and empowered to do what’s necessary to provide outstanding care, one-to-one. M A R I E T TA M E M OR I A L H O S P I TA L & M E M OR I A L H E A LT H F O U N DAT IO N 200 ON This past year our employees attended many professional conferences, participated in ongoing clinical medical education programs, received new and updated certifications, and looked to our staff development professionals for on-site support. Overall, we invested over $94,000 in training and education alone. Rewarding, recognizing and celebrating employees for good work has always been important to us. In the last year, employee recognition has become a greater focus of core management responsibilities. In addition, this year we implemented a wide variety of internal service initiatives such as frequent rounding by senior staff, personal thank you notes to individual employees, service trophies and merchandise certificates, all to celebrate staff accomplishments. Teamwork and camaraderie are another important component of our culture. Several times this year our employees joined together for ice cream socials, community volunteer opportunities, seasonal festivals and wellness activities. We held our annual service banquet to honor the time and commitment of longterm employees. As services grow and health care changes, recruitment continues to be a top priority. To help ensure an adequate supply of skilled professionals, we work with area universities and community colleges, providing clinical rotations for students studying to be doctors, nurses and allied health professionals such as radiology and imaging. This year we hosted 17 medical students and 46 nursing students. We continued to offer job shadowing opportunities to high school and college students, and summer internship programs. 2007 The Memorial Health System is Every Gift Counts. comprised of 147 dedicated, highly respected physicians. We continue to add physicians, specialists and medical staff with outstanding clinical skills. We invite them to work with us because they have proven they care about their patients, and they are committed to serving the needs of our community. This past year physicians specializing in family practice, anesthesia, Emergency Care and Orthopedics/ The Marietta Memorial Sports Medicine joined our hospital. Health Foundation Board of Trustees is responsible for policy and decisions on Foundation fund acquisition, stewardship and disbursement. Members are local residents appointed to one-year terms who serve without compensation. Service We are committed to delivering outstanding service with a focus on creating a gratifying experience for all patients and those we serve. We understand that what we do as a hospital cannot be completely measured through conventional financial analyses. We listen. Feedback is critical to how we make decisions. Thus, we constantly query, survey, evaluate and act on what we learn from our patients, our employees, vendors, alliance partners and community advocates. We look to health care industry professionals to assist us in the best processes for using what we learn from the questions we ask. A N N UA L R EPORT TO T HE COM M U N I T Y • 8 We have multidisciplinary teams dedicated to the ongoing enhancement of the patient experience and the healing environment we create for patients and families. Implementing new processes and services that make a patient’s visit as comfortable as possible is the core of their work. More than 60 department managers, inside and outside the hospital, who meet quarterly to share information and ideas. Throughout the hospital – in fact, throughout the entire Marietta Memorial Health System – we work in teams. Teamwork pays off in better employee morale, more efficient acquisition of ideas and suggestions for improvement, and better continuity of service to our patients. And from our teams, our next generation of leaders learn the skills necessary to drive success. Growth When it comes to health care, you have choices. When you choose MMH or any part of the Memorial Health System, your choice reaffirms our investments in the tools, technologies and people it takes to help you. Examples of our continued improvements leading to better service and more efficient delivery of services are pervasive throughout our system. Here are just a few: • Our Electronic Health Record (EHR) investment has grown in support of an expanded network deployed throughout Washington County, Ohio. EHR helps us improve workflows, streamline administrative services, enhance the safety of clinical functions and minimize costs. • Expansions to the Strecker Cancer Center reflect a growing trend that keeps our patients and their families close to home and as comfortable as possible during treatment and follow-up. • Our Orthopedic Clinic provides timely access to orthopedic specialists for those patients needing care, reducing the need to utilize the emergency department for total care. • Since our last report we have invested more than 10 million dollars in capital equipment. • Our Rehabilitation Center’s Patient Advisory Board meets quarterly to review services and to discuss ways to improve both outpatient and inpatient experiences in that care area. • During this time, Marietta Memorial Hospital became the first in the mid-Ohio Valley and second hospital in the state of Ohio to achieve Stroke Specialty Program status, a three-year accreditation from the Rehabilitation Accrediting Body, CARF (Commission on Accreditation of Rehabilitation Facilities). • We established a unique patient advocate program with the assignment of a dedicated Breast Health Navigator. The Navigator manages a streamlined process that personally follows a patient from mammogram to diagnosis quickly and efficiently. This service offers information, education and support to the patient and her family, and includes a personalized care plan for anyone presenting with an abnormal mammogram or newly diagnosed breast cancer. It also establishes a model that can be expanded to other hospital service areas. • Significant improvements in surgery administration based on the Health Enterprise Navigator System, or NaviCare®, offer a new level of customer service to our patients and their families. NaviCare is a dynamic workflow and communications system that delivers real-time information on surgery status for every patient much like an airport flight schedule monitor advises status of air traffic. Now deployed in our surgical suites and waiting rooms, NaviCare permits families to minimize anxiety by tracking patient progress from pre-op, through surgery and recovery through a coded “flight number”. Likewise, it streamlines the work for our employees to ensure a more efficient delivery of care. M A R I E T TA M E M OR I A L H O S P I TA L & M E M OR I A L H E A LT H F O U N DAT IO N 200 ON Stewardship Our donors provide a vital source of funding for capital improvements, technological advancements and program enhancements that strengthen the care we deliver to you and your family. Stewardship of our limited resources is one of the fundamentals that truly define our organization, and a critical component in our effort to maintain the confidence of our community and to increase capacity and services. We take seriously our commitment to responsible fiscal management. Health care remains a strong and ever-increasing component in the total economic equation, including our local area. Net income has risen with the growth of our region. Our strong financial position has allowed us to expand facilities and services. Our financial performance is strong and always improving. Astute financial management is essential to our continued ability to borrow money and provide employees and physicians the tools and equipment necessary to do their jobs. And the community can expect continued stewardship of our scarce health care resources. Facts of Interest Marietta Memorial Hospital Sources of Revenue Medicare . . . . . . . . . . . . . . . . . . 47 % Commercial/Industrial . . . . . . . 33 % Medicaid . . . . . . . . . . . . . . . . . . 11 % Self-Pay . . . . . . . . . . . . . . . . . . . . 6 % Other . . . . . . . . . . . . . . . . . . . . . . 3 % Medicare Commercial / Industrial Medicaid Self-Pay Other Marietta Memorial Hospital Use of Revenue Salary . . . . . . . . . . . . . . . . . . . . . 34 % Supplies . . . . . . . . . . . . . . . . . . . 20 % Capital . . . . . . . . . . . . . . . . . . . . . 6 % Benefits . . . . . . . . . . . . . . . . . . . 16 % Purchased Service . . . . . . . . . . . 11 % Depreciation . . . . . . . . . . . . . . . . 6 % Other . . . . . . . . . . . . . . . . . . . . . . 7 % Salary Supplies Capital Benefits Purchased Service Depreciation Other Our billing systems are more efficient. Our internal processes have been improved to help us recover revenues from denied insurance claims and other sources. As a notfor-profit organization, all of the net income generated by our hospital is invested back into the community. 2007 A N N UA L R EPORT TO T HE COM M U N I T Y • 10 Marietta Memorial Hospital is supported by thousands of individuals and organizations that make financial contributions for the health and well-being of others. Donors and volunteers are philanthropic partners with MMH through their gifts of time and personal resources. Quality. Improved Patient Safety – How We Compare. Marietta Memorial Hospital is committed to providing the best possible patient care. That’s why our entire health care team is always working to deliver the highest quality standards. We call it Making the Quality Grade. M A R I E T TA M E M OR I A L H O S P I TA L & M E M OR I A L H E A LT H F O U N DAT IO N 200 ON For the past several years, MMH has worked with the Institute for Health Care Improvement on its landmark 100,000 Lives Campaign. Through this initiative, hospitals throughout America have dramatically improved care for patients at the greatest risk for infection, complications and adverse outcomes. Our hospital has implemented the following proven interventions from that campaign. • We deploy rapid response teams at the first sign of patient condition decline. • We deliver evidence-based care for acute myocardial infarction to prevent deaths from heart attack. • We reconcile medications to prevent adverse drug events. • We implemented a series of scientifically-based protocols to prevent central line infections and ventilator-associated pneumonia. • We deliver antibiotics at the proper time to prevent surgical site infections. The entire 100,000 Lives Campaign warrants additional examination in this report. Ventilator-associated pneumonia (VAP) is a nosocomial lung infection that occurs in patients receiving mechanical ventilation, and for whom the infection was not the reason for ventilation. The Institute has identified protocols to help prevent infections, and these processes were implemented at Marietta Memorial Hospital in 2006. The results have been outstanding. The Joint Commission, the nation’s predominant standardssetting and accrediting body in health care, along with the Institute 2007 of Health Care Improvement, have Every Gift Counts. identified medication reconciliation as a priority to improve patient safety. Medication reconciliation is a process for comparing a patient’s current home medications with those ordered while in the hospital. By comparing medications, the physician evaluates and eliminates the propensity for interaction. The process developed by Marietta Memorial Hospital How are Charitable includes an electronic form that Gifts used. digitally identifies home medications as well as those ordered in the 1. Patient Programs hospital. Additionally, our nurses and Services and physicians oversee the success of this process. 2. Care for the Poor The Institute has also targeted 3. Start-Up Costs for the prevention of central line New Programs infections as a goal from its 100,000 Lives Campaign. At Marietta 4. New and Memorial Hospital, we’ve adopted Replacement a process known as “the Central Line Bundle”, which is proving to reduce Equipment and prevent infections. and Facilities 5. Health and Wellness Programs Quality. Proven Interventions Today, Marietta Memorial Hospital continues to work with the Institute of Health Care Improvement on another bold objective – protecting our patients from five million incidents of medical harm that are projected to occur throughout the USA during the next two years. The 5 Million Lives Campaign has challenged American hospitals to adopt whatever changes are necessary to save more lives and reduce patient injuries. Here are the recommendations being implemented at MMH: • We’re examining all blood thinners, sedatives, narcotics and insulin to prevent harm from these and other high-alert medications. A N N UA L R EPORT TO T HE COM M U N I T Y • 12 M A R I E T TA M E M OR I A L H O S P I TA L & M E M OR I A L H E A LT H F O U N DAT IO N 200 ON • We implemented all changes in care recommended by the Surgical Care Improvement Project; learn more online at www.media.org/scrip. • We use new science-based guidelines to prevent pressure ulcers. • We implemented scientificallyproven infection control protocols to mitigate the occurrence of methicillinresistant staphylococcus aureus (MRSA) infections. • We deliver evidence-based care for congestive heart failure to avoid re-admissions. Quality. Differences You Can See We continue to make great strides toward achieving our goals. Here are a few examples of where and how our teamwork is making a difference. Performance Improvement Teams meet regularly throughout the hospital to evaluate processes and implement patient safety initiatives. The Quality Council is a committee of the Board of Directors. It is charged with understanding and improving the quality of care delivered and is focused on the development of benchmarking and “best practice” initiatives. Currently, the Quality Council tracks clinical and service quality measures in several areas. 2007 We implemented a Red Blanket/ Red Socks system to identify patients at risk for falling while they are in the hospital. A red blanket and red socks let both our staff and the families know we want the patient to have assistance any time they need to get up or move around. Education is provided to families during this process. We implemented a new method for transporting patients in the hospital which provided timelier response to requests and increases patient satisfaction. Label printers have been installed in each exam room in the Outpatient Center so lab specimens can be labeled in the presence of the patient, reducing the opportunity for mislabeling errors. We implemented a new system for transferring patient information from caregivers. The SBAR system stands for Situation, Background, Assessment and Recommendation. SBAR is a standardized way of communicating with other health care givers. It promotes patient safety because it helps physicians and nurses communicate with each other. Staff and physicians can use SBAR to share what information is important about a patient. It improves efficiency because this standardized form of communication helps caregivers speak about patients in a concise and complete way. A N N UA L R EPORT TO T HE COM M U N I T Y • 14 Marietta Memorial Hospital was privileged to be named recipient of last year’s exciting Broughton Ice Cream Social. Thousands of local residents, organizations and businesses purchased tickets and participated in the event. More than 100 volunteers served 14,000 scoops of ice cream and raised $21,000 to help expand services at the Strecker Cancer Center. Community Benefit. We’ve invested in things we all hold close to our heart. Of course as a hospital we’re always here to take care of you during an emergency or illness, but as a community hospital, we believe in doing much more. For us, our community is important, too. We invested in things we all hold close to our heart – our health, our community and our well-being. M A R I E T TA M E M OR I A L H O S P I TA L & M E M OR I A L H E A LT H F O U N DAT IO N 200 ON We use our resources to invest in buildings, equipment, programs, ideas and most of all, in people. This year, we also invested over $1 million in programs and services that benefit our community. Programs included free or low cost health screenings i.e. free heart and stroke screenings, educational classes i.e. diabetes management or nutrition and health or proper hand washing techniques; collaborating with American Cancer Society on Relay for Life, providing free health care support at youth camps, through educating future health care providers – nurses, docs and more. That’s what makes us a charitable, not-for-profit hospital. The return on our investments – seeing people living healthy lives – is priceless. Our 1,200 employees who live in the communities we serve, also contribute to our local economy. We support local businesses by living, shopping, dining and spending entertainment dollars throughout the mid-Ohio Valley. Our hospital continues to be a vital community asset. Our hospital infuses the economy of our community in many ways. Last year we spent over $8.4 million in charity care. In the past six years construction projects completed by the hospital brought over $40 million to our economy. In addition, the salaries we pay our staff that are reinvested into our community through taxes and personal spending; the estimated ripple effect is well over $116 million annually. 2007 The MMH Society – Annual Fund Leadership October 2006 -September 2007 The MMH Society was created to recognize the leadership of loyal friends who support patient care and education of the highest quality. Annual gifts help provide care for area residents today. More than 150 physicians and 1,200 staff serve Marietta Memorial’s patients seven days a week, 24 hours a day. Membership in the MMH Society is awarded to those who contribute to the Annual Appeal in the following categories: Benefactors. . . . . . . . $2,500 and over Patrons . . . . . . . . . . . $1,000 - $2,499 Directors . . . . . . . . . . . . $500 - $999 Sponsors. . . . . . . . . . . . . $250 - $499 Members . . . . . . . . . . . . $100 - $249 Benefactors, $2,500 + Appalachian Regional Commission Mr. & Mrs. Carl Baker Barengo Insurance Mr. & Mrs. F. Chris Christy Sam & Cheryl Cook Dean Foods Company Mr. & Mrs. Arthur Edwards Mr. & Mrs. William Fields Foundation for Healthy Communities Paul Green Mr. & Mrs. Glen Hale Marietta Community Foundation Katrina Meyer/Stan Meyer Golf Outing Walter McCarthy MMH Volunteers Offenberger & White, Inc. Peoples Bank The Renner Foundation Mr. & Mrs. Joseph Rutter Sisters of St. Joseph Charitable Fund Dr. & Mrs. David Spindler A N N UA L R EPORT TO T HE COM M U N I T Y • 16 Events for Hospice: Love Lights – Gifts honoring loved ones are represented by glowing lights on 28 Love Lights holiday trees throughout the Memorial Health System. More than $30,000 will help hospice patients this year, with over $425,000 donated since MMH Hospice began. Benefactors, $2,500 + (cont.) Dr. & Mrs. Charles Steiger Larry & Chris Unroe Triad Resources/Kean Weaver Becky Wright Patrons $1,000 - $2,400 Advantage Bank American Med Systems, Inc. Judge Susan Boyer Mr. & Mrs. Rankin Brunton Janet & Jeffrey Campbell Pam & Fred Cannon Mr. & Mrs. Scott Cantley Citizens Bank of Beverly Irene Close Coldwater Creek Cranston Real Estate Dimex Lydia & Robert Donnelly Dow Chemical Company Foundation Mr. & Mrs. John Erb First Bank of Ohio Orvie & Sue Fischer Don & Betty Fleming Dr. Gayle Galan Vernon Gatewood Mr. & Mrs. Daniel Graham Mr. & Mrs. Norman Haessly, Jr. Haessly Hardwood Lumber Co. James Huggins The Rupe Foundation Inland Wood Products Co. Kemron Environmental Services Marietta Imaging Marietta Mack/Columbus Truck Dr. & Mrs. James McElroy Cynthia & Lou Mitchell Mondo Building & Excavating Betsy Smith Murray Drs. Babak Noorbakhsh & Dr. T. Dean Bobbitt Darrell Pauley Real Living McCarthy Real Estate RJF International Dr. & Mrs. Mukund Shah John Spear Summers Motors Sales Mr. & Mrs. Dwight Tullius Joanie & Dave Washburn Mr. & Mrs. Carl Wheeler Mrs. James Williams WMOA Foundation Tatum Woods Paul Yost Directors $500 - $999 Mary & Leo Antons Mary Baker Jim & Susan Barengo Scott Batchik Debbi Riddle Beaver Mr. & Mrs. Fredrick Becker Mr. & Mrs. Doug Bergen Kathryn Berkhimer Biehl-Hawn Insurance Agency Sallye Bom Kristen Bonar Mr. & Mrs. Bruce Brunton Dr. & Mrs. Richard Cain Dr. & Mrs. Brad Carman Mr. & Mrs. Mark Carpenter Mr. & Mrs. Stephen Carr Jerry Caseman Chase Bank Comfort Keepers Colleen Cook Kem & Leon Dye Eramet Marietta Mr. & Mrs. Lew Erlwein Sally Evans Steven Feldmaier Mr. & Mrs. Howard Fouss Friends of K*B Toy Stores Mr. & Mrs. Gary Frye Glenwood Retirement Community Globe Metallurgical Michelle Grimm Patricia Haas Mr. & Mrs. Charles Hall Penny & Roger Hall Edward & Olive Hamilton Dr. Jeff & Julie Hammons Harborside Healthcare Mr. & Mrs. Charles Hasse Charlotte Hatfield Dr. & Mrs. Todd Hawkins Hayes Insurance Agency Mr. & Mrs. Larry Headlee Dr. & Mrs. David Hill Tom Hockenbrocht Bobbie Howard Tammy Hundley Jo Hune Mary Anne King Kay Maidens Kevin & Peggy Malcomb Marietta Welfare League at Glenwood Mike Marovich Mike & Bonnie McGowan Kim & Doug McGrew Dr. James & Marilyn Mills Jaclyn Miner Pam & Nathan Parr Peter Polites & Virginia Mayle Neil & Louise Parsons Mr. & Mrs. Roland Riggs Charlotte Ritter Mr. & Mrs. Joseph Rutter Settlers Bank Silverheels Development Corp. Jo Smith Mr. & Mrs. Bill Standish Rita & Lou Stephan Mr. & Mrs. Jay Stowe Paula Taylor Vogue-Swift Cleaners, Inc. Walmart #2078 James & Jane Watson Karen Weisend Marcy & David Wesel Mr. & Mrs. Joseph Wesel Mr. &Mrs. C. William Wesel Paul & Amy Westbrock Sallie White Karen Wigal Sponsors $250 - $499 All-Ways Paving American Electric Power Virginia Amrine Mike Archer M A R I E T TA M E M OR I A L H O S P I TA L & M E M OR I A L H E A LT H F O U N DAT IO N 200 ON Shelly Baylor Karen Sue Boyles Dr. & Mrs. Michael Brockett Allen & Libby Brokaw Mr. & Mrs. George Broughton Cathy Brown Don & Debbie Brown John & Margene Brown Buckeye Hills-Hocking Valley RDD C & C Dodge Toyota Krista Calder Kay Callihan Susie & Pete Casto Dr. Kelli Cawley & John Schneider Irene Close Theresa Collins Mr. & Mrs. Dale Cox Keith Crawford Rose Criss Thomas Danford, D.D.S. Mary Delong Dr. Steve & Kathy Downer Mr. & Mrs. Ray Druss Juanita Duff James Duty Lisa Elder Extendicare Health Service. Inc. Mary Farley Mr. & Mrs. Forrest Frank Doug Full Stephen & Sharon Gegner DeeAnn & David Gehlauf Patti Golden Angela & Robert Griffith Dr. & Mrs. Robert Grzonka Mr. & Mrs. Charles Hall Hannah’s House Harmar Place Dr. Roberta & Brian Haught Mr. & Mrs. Bill Hollister Ron & Louise Holmes Paul & Debra Hoppe Larry & Cheryl Huffman Michael Iaderosa Innovative Interiors Melissa Irvine Heidi Kirkpatrick Kiwanis Club of Marietta Lang Masonry Contractors 2007 Mr. & Mrs. Dennis Lankford Lisa Lee Billie Long Paul Loudin Alice Sargent Joanna Lupardus Dr. Barbara MacHaffie Doug & Becky Mallett Dennis & Joyce Marr Kelly Martin McClure-Schafer Funeral Home Robert McCoy Michael McGraw Virginia McVey Jim & Laurie Meagle Abby Merrow MMHF Board of Trustees Pat Moore Fine Art & Framing Gallery Jim Offenberger Ohio Valley Check Cashing & Loan Dea Osborne Ed & Karen Osborne Eric Otstot Pars Neurosurgical Associates Louise & Neil Parsons Pioneer Ladies Civitan Club Plumbers & Pipe Fitters #168 Diane Rauch Regional Collection Services Karen, Joshua, Sarah Richter Amanda Riess Lana Riley David Smith Solvay Advanced Polymers Tom Stanley Nancy Stilgenbauer Marcia Summers Tenney, Bailey & Assoc. Teri Ann’s Carol & Ray Treadway Mary Ann Troyanovich United Construction Co. Vadakin, Inc. Friends of Laura Valentine Teressa Valentine VFW Ladies Auxiliary #5108 Walker Machinery Co. Kathy Wolfe A N N UA L R EPORT TO T HE COM M U N I T Y • 18 Our donors are as varied as our patients. Every contribution, no matter what the size, is important. Some people mail a check or make gifts online at www.mmhospital.org. Others offer pledges and make payments over time. Some craft their contributions as part of an estate plan that may include a trust, annuity or other planned gift. Members $100 - $249 Tina Adams Gaynell Adkins Mary Ann Adkins Adult Fellowship Class, Baptist Church Al-Cott Marine Service Health Aldridge Mary Allen Jennifer Alley Mr. & Mrs. Bradley Alloway Archer Auto Parts Leora Arnold Melodee Aseltine Dr. Bill Atkinson Patricia Bailey David & Suzanne Baker Baker & Associates Friends of Doris Baker Bob Balderson Howard Ball Mr. & Ms. Robert Bann E. B. Basham Marian Bauerbach Sarah Beard Delbert Beardmore Roma Bergen Deborah Bickford Janet Bigger Mr. & Mrs. Jack Billups Linda Bogatko Albert Bonar Jerry Bond Bonfiglioli USA Emily Boyd Mr. & Mrs. Brett Bronski Walt & Sue Brothers Mr. & Mrs. John Broughton Richard Brown William & Margaret Brown Dorothy Brunyate Harry & Marilyn Sue Buck Mr. & Mrs. Don Burkey Noel Bush John Byer Cara Canter Carolinas Center for Medical Excellence Mr. & Mrs. Mark Carpenter David Carrel Maxine Cassidy Mr. & Mrs. John Casto Center Valley Baptist Church Diane Chapman Janet Chase Chevron Phillips Marilyn Chewning Civitan Club of Marietta Mr. & Mrs. Kevin Clear Susan Clegg Mr. & Mrs. Rondal Cline Mr. & Mrs. Robert Coil Brenda Coleman Wendy & Dennis Cook Kim Cooper Rebecca Craig Mr. & Mrs. Merrell Crandell Frank & Mary Lou Crumbly Evelyn Curione Mr. & Mrs. Peter Curione Darlene Davis Dr. Carol Dawson Drs. Aniano & Teresita DeJosef Julie Delaney Dr. & Mrs. Lloyd Dennis Monica Dietz Normal Dillinger Charles & Joyce Ditchendorf Mr. & Mrs. Paul Dowler Lester & Diane Doyle Dungannon Methodist Church Amy Elliott Mary Eros Brenda Evans Mr. & Mrs. Matt Evans Mr. & Mrs. David Everson Ruth Ewing Don & Barbara Falkner Steven Feldmaier Karen Fenton Mr. & Mrs. Robert Ferguson John & Bonnie Flannery Marvin Flowers Food 4 Less Gary Francis Les Futrell Mr. & Mrs. Michael Gale Dr. & Mrs. Michael Gardner Robert Gearhart Cindy Barth Gerst & Charles Barth Dorothy Gheen Patricia Glenn Good Neighbor Mortgage Inc. Jean Goodwin Donna Graham Gary & Becky Graham Mr. & Mrs. Leonard Grant Naomi Green Thomas Green & Marjorie Adams Marie Greene Mr. & Mrs. Charles Grosel Mr. & Mrs. William Gross Haas Honda & Marine Mr. & Mrs. Mark Haessly Loretta Hafle Beverly Hague Alan Hall Carol Hall Paul Hall Peggy Hall June Hambrick Mary Hammett Robert Hanes Mr. & Mrs. Robert Harkness Harmar Lodge 390 F&AM Mr. & Mrs. C. S. Hart James Hartlage Mr. & Mrs. William Hathaway Mr. & Mrs. Clyde Hearn Linda Hedrick James Helfrich William Hickman Dr. & Mrs. Dick Hille Mr. & Mrs. Danny Hinton Hobas Shirley Hockenberry Janet Hockensmith Jerry & Margery Hogan April Hopkins Rosella Hopkins Mr. & Mrs. James Hoy Mr. & Mrs. Francis Huck Mr. & Mrs. Charles Hunsaker Frances Hupp Joseph Hupp Mr. & Mrs. Rodney Hupp M A R I E T TA M E M OR I A L H O S P I TA L & M E M OR I A L H E A LT H F O U N DAT IO N 200 ON Jennifer Hutchinson Sheila Hutton Jack Iams Mr. & Mrs. Bob Johnson Stephanie Johnson Christy Jones Icie Jones Mr. & Mrs. Scot Kaneff Mr. & Mrs. Donald Kantner Cleo Keffer Mr. & Mrs. Robert Kelly Carol Anne Kidd Rebecca Kidder Sarah Kidwier Tracy Kiger Susan Koelsch Nancy Kroft Birdie Kroll Sarah Kuhn Roselyn Lacey James Lane Michael Lattyak Susan LeFebvre Lori Lehman Dr. & Mrs. Kenneth Leopold Leslie Equipment Co. Mr. & Mrs. Matthew Long Jim & Audrey Love Ann Marie Lowers Florence Magers Teri & Austin Magers Richard & Jeanne Malin Bernice Malone Betty Martin Julie McAfee Danny & Mariesa McCloud Mr. & Mrs. Derek McClung Melissa McConnell Marcia McCullough Mr. & Mrs. Floyd McDermott Sue McDonald Katie McGlynn Ray & Phyllis McIntire Margaret McKnight Mr. & Mrs. Roger Mead William & Gladys Meredith Amber Miller Mr. & Mrs. Bruce Miller Joyce Miller 2007 Mike Miller Steven Miller Mr. & Mrs. Jay Molvie Mr. & Mrs. Peter Molvie Mr. & Mrs. Andrew Molvie Kellie Morey Charles Morgan Margie Morgenstern Virginia Myers Jimmie Naylor Elizabeth Newlen Newton Insurance Agency Mr. & Mrs. Jeffrey Noland Shannon Northrop Nancy Nutter Mr. & Mrs. Ron Nutter Terry O’Brien Carl Offenberger Family William Ormiston Marilyn Ortt Ed & Karen Osborne Parkersburg Neurological Assoc. Neighbors of Helen Pauley Margaret Peplin Carol Pifer Pioneer Masonry Supply Co. Dr. & Mrs. Paul Powell Precision Specialty Metals, Inc. Friends & Family of Dennis Pritchett Cathy Prunty Mr. & Mrs. Michael Raddish Alan Rauch Francis Rauch Michael & Melody Rauch Paul Rauch Susan Reed Russ & Anna Lou Reid Ed & Kay Reno Brent Ribble Brian Ribble Mr. & Mrs. Eric Ribble Paul & Barbara Richardson Robert Ritchey Mr. & Mrs. Harry Robinson Rita Rodgers Dan & Penny Rose Mr. & Mrs. Max Rouanzoin Ed Russell A N N UA L R EPORT TO T HE COM M U N I T Y • Unrestricted vs. Restricted: To meet changing needs and opportunities, many donors place no restriction on how their funds are used. Trustees direct funds where need is greatest. Other donors wish to support the program that means the most to them. A gift may be restricted for any approved service of MMH, Glenwood or Harmar Place. 20 Members $100 - $249 (cont.) Betty Russell David Saffell Shirley Sayres Judith Schaad Elizabeth Schott Mark & Beth Schwendeman Schwendeman Agency Vincent & Joan Scragg Gail Seckman Cheri Seevers Jeannette Sheppard Sandy Shreve Sharon Siler Kim Sills Mr. & Mrs. Larry Simmons Christine Smith Mr. & Mrs. Herbert Smith Mr. & Mrs. Ronald Smith Susan Smith Scott Smitley Althea Southwick Dick Spindler Dr. & Mrs. Stephen Stanley Michelle Steele Donald Stewart Grover Stewart Friends of Billie Stewart Mr. & Mrs. Benjamin Stout Kim Strause Dr. & Mrs. Edward Tappel Dr. Lawrence Tarrant Mr. & Mrs. Joe Thomas Cindy Thrasher Amber Tidd Nancy Tjapkes Patricia Townsend Turner & Rudisil Families Judith Ulmer VFW Post #5108 William & Linda Vineyard Anna Vukovic Tammy Waldeck Suzanne Walters Washington Electric Cooperative Jim & Jane Watson Jim & Neil Watson/Fleming/ Watson Financial Heather Weber Mr. & Mrs. Steve Weckbacher Barbara Weidner Thomas & Dorothy Weidner Mary Welch Alberta Wesel Marilyn & Wil Hemker Noel Wetz Lassus Wherley Ruth White Barbara Williams Deanne Williams George Williams Mr. & Mrs. Roland Williams Worthington Steel-Automotive David Wunderlich Konda Wynn Geneva Zoller Jim & Lynne Zoller Why are Charitable Gifts Needed? Patient Programs & Services: Some contributions are used by MMH to purchase items not covered through operating income. This is particularly true of missionbased programs such as Hospice, Diabetes Education and Outreach. Care for the Poor: MMH affirms every person’s right to basic health care. We have neighbors who, through no fault of their own, are unable to afford the care they need. We help those who cannot help themselves. This year, Marietta Memorial will provide $9.4 million in charity care. Start-Up Costs for New Programs: As the mission of our hospital expands, community needs are identified. MMH is the leader in providing new health care services and education in our region. New and Replacement Equipment and Facilities: Balancing community needs with the cost of technology is a continuing challenge. New services enable local residents to access care without traveling long distances to other medical centers. Updating the tools our doctors and staff needto do their work is expensive. Donations help make improvements in every department. Health and Wellness Programs: Staying healthy reduces incidence and cost of serious illness. We provide education about healthy lifestyles, MMH services and the self-management of chronic diseases. Wellness programs are usually unreimbursed. Our ability to provide outreach education depends on charitable donations. Your Gifts at Work Contributions from generous donors enable Marietta Memorial to offer compassionate, high-quality care and education close to home. Every dollar is used locally. The following projects and services received Marietta Memorial Health Foundation grants from October 2006 through September 2007: M A R I E T TA M E M OR I A L H O S P I TA L & M E M OR I A L H E A LT H F O U N DAT IO N 200 ON Strecker Cancer Center: A two-year effort has enabled the Foundation to provide $1.5 million toward the purchase of new radiation therapy equipment. Expansion of space and services at Strecker Cancer Center has begun and will be complete in 2008. Many Strecker gifts are received in memory of loved ones or in recognition of staff. Contributions provide treatments, equipment, education and support groups for hundreds of cancer patients. A donor favorite is the Strecker Patient Emergency Fund, assisting indigent patients. Hospice & Palliative Care: Marietta Memorial’s team of doctors, nurses, aides, counselors, clergy, therapists and volunteers provide this home-based service, enabling terminally ill patients and their families to face life’s end with dignity, control and comfort. Memorial gifts, special events and the Guardian Angel Fund provide hospice financial support. In the 17 years since Marietta Memorial Hospital Hospice began, donors have given more than $1 million to help hospice patients. Nursing: Donated dollars purchase supplies, equipment and direct services in Marietta Memorial Hospital nursing units. Memorial and recognition contributions honor outstanding nurses for expertise and compassion. Charity Care: Marietta Memorial Hospital affirms every person’s right to basic health care. This year, we will provide $9.4 million in services to disadvantaged area residents unable to afford the care they need. Outreach/55Plus: A wide range of community education services 2007 promotes healthy lifestyles and helps detect illness early for effective treatment. Thousands of people benefit from free or low-cost screenings, support groups, classes, libraries, mailings, counseling and conferences. Donations support everything from stroke screenings to printed materials. With an audience of 12,000, 55 Plus remains the largest regional health education program dedicated to seniors. A single donor once again made possible the inspiring “Celebration of Age” conference dedicated to the physical, emotional and spiritual needs of seniors. Pediatric Services: Our youngest patients received testing, therapy and equipment through the Jim Christy Endowment Fund for Kids. Additional Foundation grants purchased equipment, toys and clothing for pediatric patients and Resolve Through Sharing services. Prescription Medication Assistance: Donations funded an MMH Social Services program to help at-risk, needy patients obtain medical supplies at hospital discharge. Recipients include elderly patients on fi xed incomes and those with acute medical needs related to cancer, pain and infection. Glenwood: Contributions were donor-designated for equipment and resident services at Marietta’s most versatile retirement community. Designated gifts funded the Glenwood Endowment Fund, furnishings, landscaping and equipment. Washington County Association for Retarded Citizens: A grant funded scholarships and services for participants at a special children’s summer camp. A N N UA L R EPORT TO T HE COM M U N I T Y • 22 Each of us occasionally looks for a way to honor the people we value most. A remembrance gift is a meaningful way to remember a special person. Contributions are most often made in memory or to celebrate a new baby, anniversary, graduation or other occasion. The remembrance gift is a fitting tribute that makes the future bright for others. Life is Precious. We encourage giving to support it for a lifetime. Every donor has assisted Marietta Memorial Hospital to provide life-saving care, life-changing care, and/or education and support to our community. Advances in medicine and technology will continue to offer unprecedented opportunities to save lives, cure disease, and ease suffering. The Marietta Memorial Health Foundation donors provide the resources necessary to add to our margins of excellence. As we continue to face the challenges health care brings in regard to reimbursement and the cost of technology and pharmaceuticals, we encourage you to join us in showing what generous giving can do for someone in their time of need in a medical crisis. Foundation staff are available to assist you in learning more about making a tremendous difference – for a lifetime. M A R I E T TA M E M OR I A L H O S P I TA L & M E M OR I A L H E A LT H F O U N DAT IO N 200 ON Making a Gift. What to Give. • Cash and checks • Appreciated stock • Mutual funds, IRAs • Real estate such as vacation homes or farmland • Insurance policies • Materials or services, particularly from businesses • Combinations or variation of the above Tax Considerations: Marietta Memorial Hospital is communityowned and not-for-profit. The MMHF is an IRS-approved recipient of tax-deductible contributions. Donor Bill of Rights To our donors, our partners in philanthropy, we pledge these rights with every gift: • To be informed of our mission, of the way we intend to use donated resources and of our capacity to use donations effectively for their intended purposes. • To be informed of the identity of those serving on our governing board, and to expect the trustees to exercise prudent judgment in their stewardship responsibilities. • To have access to the Foundation’s most recent financial statements. • To be assured your gifts will be used for the purposes for which they were given. • To receive appropriate acknowledgement and recognition. • To be assured that donation information is handled with respect and confidentiality to the extent provided by law. 2007 • To expect all MMHF donor relationships to be professional in nature. • To be informed whether those seeking donations are volunteers, Foundation employees or other counsel. • To feel free to ask questions and to receive prompt, truthful and forthright answers. Permanent Endowment Foundation endowment funds are a health care resource that have strengthened over generations and hold great potential for good works and influence. We encourage donors to include deferred or planned gifts in their estate planning. Endowment gifts provide income, in perpetuity, to improve health care for local families. Gifts to the permanent endowment are invested under the stewardship of the Memorial Health System finance committee. Each year, a portion of fund growth and income provides health services to Marietta Memorial’s patients, families and friends. Unrestricted Endowment Fund: Proceeds are directed by Foundation trustees to areas of greatest need. Restricted Endowment Funds: A $25,000 gift can establish a named fund supporting the pre-approved service of the donor’s choice, with additional contributions welcome. Current restricted funds are: • Strecker Cancer Fund – Established in memory of Trustee Emeritus Hayward Strecker, the fund generates income to benefit patients of the Strecker Cancer Center. A N N UA L R EPORT TO T HE COM M U N I T Y • 24 We have made a sincere effort to accurately honor each and every donor. If you notice an error, our apologies. Restricted Endowment cont. • Adolph Beren Fund – Initiated by a grateful patient, provides recognition and training for MMH nurses. • Glenwood Fund – Newly established, this fund provides facilities improvements and resident services at Glenwood Retirement Community and The Pines. • Jim Christy Fund for Kids – Created in memory of longtime resident, businessman and MMH Trustee Jim Christy. Proceeds benefit needy Washington County children. • Capital Improvements Fund – Provides equipment and facilities to improve care, diagnoses and treatment. • Charity Care Fund – Provides financial assistance for friends and neighbors unable to afford the health care their families need. • Behavioral Health Fund – Helps those being treated for drug or alcohol dependence. Also provides patient psychiatric services. • Volunteer Fund – Supports projects chosen by Marietta Memorial’s volunteers. • Whitaker Fund – Provides education for nursing staff in honor of past Gray Ladies and volunteers. Estate Planning Estate planning tools include various trust arrangements, retirement, annuity and bequest plans. They may change through your lifetime or be irrevocable. For guidance, call your professional advisor and MMHF Executive Director Jacky Miner, (740) 374-4913. Some donors choose an estateplanning tool to carry on personal charitable interests beyond their lifetimes. Special thanks to Art and Jeanne Edwards, who made a planned gift this year. MMHF Planned Giving Advisory Council Dave Baker Jerry Brock Jon Dehmlow Eric Erb Bill Fields Kristi Hager Stewart Hartline Mark Moyer Karen Osborne Mark Schwendeman David Tenney Gerald Townsend Financials: October 1, 2006, through September 30, 2007 New Gifts Annual Appeal. . . . . . . . . $ 640,625 Deferred/Endowment . . . . . .25,388 Total . . . . . . . . . . . . . . . . $ 666,013 Permanent Endowment (Market value 9/30/07) Unrestricted . . . . . . . . . .$ 4,050,103 Restricted Strecker Cancer Center . . . . 417,375 Facilities & Equipment . . . .195,806 Charity Care . . . . . . . . . . . . 189,835 MMH Volunteers . . . . . . . . .57,200 Behavioral Health . . . . . . . . .26,085 Jim Christy Fund for Kids. . .39,886 Nursing . . . . . . . . . . . . . . . . .15,028 Subtotal . . . . . . . . . . . . . . $ 941,215 Total . . . . . . . . . . . . . . $ 4,991,318 Grants South Pavilion . . . . . . . . . $ 470,000 (Capital Campaign pledge payments) MMH departments/services: (donor designated) Patient Services Facilities & Equipment Outreach & Health Education Charity Care . . . . . . . . . . . . . . . . . . . $ 142,212 Strecker Cancer Center (Radiation Therapy Services*) . . . . . . . . . . . . . . . . . $ 1,500,000 Total . . . . . . . . . . . . . . $ 2,112,212 *Transfer Spring 2008 M A R I E T TA M E M O R I A L H O S P I TA L & M E M O R I A L H E A LT H F O U N DAT I O N 401 MATTHEW STREET MARIETTA OHIO 45750 w w w.mmhospital.org OW8957 06/08