IMPulse Volume 4, Issue 3 - Summer 2013

Volume 4, Issue 3
SUMMER 2013
THE IMP GROUP EMPLOYEE NEWSLETTER
Andrew Thompson, Director Fixed Wing Production, IMP Aerospace; Rob Burns, Vice President Human Resources, IMP Corporate; Kevin Lemke, Vice President Production,
IMP Aerospace; Kate Hopfner, Legal Counsel, IMP Corporate; Albert MacMullen, Director Production, IMP Aerostructures; Kellie Farrer, Vice President Cabin Services, CanJet;
Dave MacKinnon, Vice President Sales & Marketing, IMP Solutions; Dave Meagher, Vice President & General Manager, IMP Electronic Systems; Kent Woodside,
Executive Vice President Operations, CanJet; Tim Edgerton, Director Rotary Wing, IMP Aerospace.
Dalhousie University Rowe School of Business
IMP Leadership Development Program
Ten management employees from across the Nova Scotia
divisions of IMP recently graduated from the Dalhousie
University Rowe School of Business IMP Leadership Development Program. From the middle of January to the
end of May, in addition to their full time jobs at IMP, our
graduates attended school one full day every two weeks
and put in many hours of weekend homework time in
between class time, further developing their leadership
skills.
This program consists of 11 modules. The modules
include: self management, transformational leaderIMPulse Contributors
Group President Message
Employee Satisfaction
IMP Community Volunteer
Mr. Plummer - Top CEO
Cascade Wins Contract
2
2
3
3
4
5
IMP Community Volunteer
Queen’s Medals Awarded
IA - 29th Completion
Making of A/C 9030
Shearwater Contract
Solutions - Donation
6
7
8
8
9
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ship, financial management, effective communications,
conflict resolution, leading in a globalized world, strategic thinking, systems and complexity thinking, leading
change, and service quality.
The graduates all felt that this program was very beneficial and will serve them well as they continue their
careers with IMP.
Congratulations to the first class of graduates of the
Rowe School of Business IMP Leadership Development
Program!
CP140 ASLEP
Team NS Champions
Coffee for a Cause
Elder Care Workshops
Defence Minister Visit
CAN-med Sales Meeting
11
12
13
13
14
15
Techsploration
IA - ABACE 2013
Protect Your Back
Cascade Goes Pink!
CAN-med Goes Green!
Chef’s Creations
16
17
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18
19
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Volume 4, Issue 3
IMPulse
Summer 2013
Karl Brown
Manager, OH&S & Environment
Corporate HR
Sandi Chase-Caron—IMPulse Editor
Manager, HR Policy, Program,
Training & Development
Corporate HR
Erin Densley
Marketing Manager
CAN-med Healthcare
Susan Hackett
Executive Assistant
Atlantica Hotel Halifax
Paige Howell
Human Resources Generalist
Atlantica Hotel Halifax
Kate Laing
Manager, Occupational Health & Safety
CanJet
Diane Linhares
Human Resources Analyst
Innotech-Execaire Aviation Group
David MacKinnon
VP Sales & Marketing
IMP Solutions
Alex MacPhee
Vice President and General Manager
IMP Solutions
Paul McCabe
Vice President Product Support
IMP Aerospace
Dear IMPers:
The fiscal year 2012/13 proved to
be another challenging and successful year at IMP. We acquired
two excellent companies, Cascade
Aerospace and Image Air Charter.
We are excited to welcome both the
management and employee teams
to IMP. We continue to search for
great business opportunities to
grow IMP.
We are very pleased to have been
selected for the third year in a row,
one of Atlantic Canada’s and one
of Nova Scotia’s Top Employers for
2013. These awards recognize the
dedicated and talented group of
employees at IMP.
Last year, we introduced a great
program to reward employee dedication outside of IMP. The Community Volunteer Grant Program
allows IMP to support the organizations you support by volunteering
your time and skills.
As we finish the 1st quarter of this
new fiscal year, we will continue to
look for ways to strengthen IMP locally and globally.
Thank you for your continued efforts which make IMP the successful organization that it has become
today.
Sarah McIsaac
Junior Contracts Administrator
IMP Aerospace
Nancy McWhinney
Manager, Group Benefits &
HR Client Services, Corporate HR
Atlantica Hotel Halifax
Candace Mitchell
HR and Executive Administrator
CAN-med Healthcare
Room Brand
Lisa Nardecchia
HR Policy & Program Coordinator
IMP Aerospace & Defence
Adrian Pople
CP140 Production Manager
IMP Aerospace
Bruce Sutherland
Senior Director of Marketing
IMP Aerospace
Debbie South-Mitchell
HR Advisor
Cascade Aerospace
Kim Tamminga
Business Development Coordinator
Cascade Aerospace
Terry White
Quality System Safety Coordinator
IMP Aerospace
2
May 1 - Oct 31/13
Nov 1 - Apr 30/14
Standard Room
$119
$79
Gold Room
$139
$99
Executive Room
$164
$124
IMP Employee Leisure Travel Rates
Rate is based on availability at time of booking.
email: [email protected] or call toll free 1-888-810-7288
Atlantica Hotel & Marina Oak Island
Room Brand
May 1 - Oct 15, 2013 Oct 16 - Apr 30, 2014
Landside & Oceanfront Midweek
$79
$69
Landside & Oceanfront Weekend
$95
$79
Chalet Midweek
$209
n/a
Chalet Weekend
as avail.
n/a
IMP Group Employee Preferred Rates
Plus HST per Night & Based on Availability
Phone: 1‐800‐565‐5075 www.atlanticaoakisland.com
Volume 4, Issue 3
2013
2012
2011
2010
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Categories
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59
55
51
Management
69
73
71
65
Health and
Safety
74
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73
66
Performance
Management
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55
53
49
Work
Environment
53
55
52
50
Information
Sharing
49
52
49
44
Engagement
56
59
49
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Leadership
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Summer 2013
2013 Employee
Engagement
Survey Results
2013 Participation Rate 62% 2300 Employees
Sixty-two percent (62%) of all
employees took time to provide
feedback on this year’s Employee
Engagement Survey. This is the
highest participation rate in the five
years we have been conducting the
survey. This feedback helps determine what is working and where
there are areas for improvement
within the Company.
Based on the survey results, while
we have made improvements since
the inception of the Employee Engagement Survey, there is still work
to be done.
The table shows the companywide comparative data. The Corporate Human Resources team
has prepared more detailed results
for your divisional leaders, which
include results and comments at a
departmental level where 7 or more
employees completed the survey.
These results will be presented to
employees by each division’s management team in conjunction with
their Human Resources Team.
This past year, we were very
excited to launch the IMP Community Volunteer Grant Program,
allowing IMP to financially support
the organizations where our employees volunteer their time. This
initiative shows that IMP values our
employees’ efforts not only at work,
but where they spend their volunteer time. As you can see in the
table below, 23 employees submitted
applications for eligible charities.
Eighteen charities benefited from
this new program. A total of $5,570
was paid out in the 2o12/13 fiscal
year. The program allows for $25,000
each fiscal year, so I encourage any
of you who volunteer 20 hours or
more for a charity with a CRA charitable registration number to submit
an application. Applications can be
found on myIMP or ask your human
resources representative.
Thank you once again for your
participation in the survey and the
IMP Community Volunteer Grant
Program.
IMPulse
IMP Employee
Engagement
IMP Community Volunteer Grant Program
Grants Awarded 2012/13
EMPLOYEE
Jillian Penny
Andrew Savage
Eric Richards
Glenn MacDonald
Ralph LeBlanc
Nickey Glynn
Mark Levasseur
BUSINESS UNIT
IMP Aerostructures
IMP Aerostructures
IMP Aerostructures
IMP Aerostructures
IMP Aerostructures
CanJet Airlines
IMP Aerospace
CHARITY
The YMCA Association of Cumberland
The YMCA Association of Cumberland
The YMCA Association of Cumberland
The YMCA Association of Cumberland
The YMCA Association of Cumberland
World Vision
Sonlife Community Church
Terry White
Jeff O’Byrne
IMP Aerospace - Gander
IMP Aerostructures
Gander Kiwanis
Greville Bay Shipbuilding Museum
Mike MacKenzie
Colin Wilmshurst
Richard Desmarais
Sarah McIsaac
Adam Bowman
Thomas Dyer
Keith Manuel
Head Office
IMP Aerospace
Innotech/Execaire
IMP Electronic Systems
Harding Medical - PEI
IMP Aerospace
IMP Aerospace
Progress Centre for Early Intervention
Atlantic Canada Aviation Museum
Canadian Railroad Historical Association
QEII Foundation - “Bust-A-Move”
PEI Ground Search & Rescue
Lunenburg County Ground Search & Rescue
1st Lawrencetown Scouts Troop
Sarah Charlesworth
AJ Peters
Neil Harding
Rob Burns
Bruce McCulloch
Kevin Smith
Larry Burgoyne
IMP Aerospace - Comox
IMP Aerospace
IMP Aerospace
Head Office
IMP Aerospace
Head Office
Atlantica - Oak Island
Camp Uganda Conservation Education Society
Halifax Regional Ground Search & Rescue
Halifax Regional Ground Search & Rescue
Big Brothers Big Sisters of Greater Halifax
The Ship’s Company Society
First Five Island Lake Scouts
St. Andrew’s Anglican Church
3
Volume 4, Issue 3
Summer 2013
IMPulse
Stephen Plummer Inducted into Top 50 CEO Hall of Fame
by Atlantic Business Magazine
Kevin Stoddart, Vice President, Knightsbridge Robertson Surette and Stephen Plummer, Group President & CEO
For the fifth year in a row, Stephen
Plummer was named one of the Top
50 CEOs in Atlantic Canada for 2013
by Atlantic Business Magazine. Mr.
Plummer was also inducted into the
Atlantic Business Magazine Hall of
Fame along side other proven CEOs,
including IMP’s own Mr. Ken Rowe,
who was inducted in 2005.
Mr. Plummer stated that his biggest accomplishment is working
for the same company for 35 years,
where he has earned the responsibility and role of Group President &
Chief Executive Officer. Joining IMP
fresh out of university, the company
has grown along with him.
Driven by the need to “achieve
4
sustainable and profitable growth
across a diversified business base...
and the fear of failure,” Mr. Plummer says his most difficult business
challenge these days is “to equitably
balance the need to cut costs, improve productivity as the Canadian
dollar strengthens and grow profitably.” IMP has met that challenge by
increasing its investments in innovation, tooling and facilities expansion,
allowing it to capture “new export
market opportunities.”
When asked by Atlantic Business
Magazine what topped his bucket
list, he responded, “a photographic
safari in Africa.”
Cascade Technician working on a CC130H Avionics equipment installation
5
Volume 4, Issue 3
Canadian Military. The anticipated
synergies with their existing Primary
Air Vehicle OWSM contract will
further enhance Canada’s operational output, reduce overall costs
and allow for more effective decision
making. It brings them closer to the
original vision of the OWSS longterm, performance-based contract
model.
Under this latest contract, Cascade
will develop operating plans for the
program management and support
of C-130 avionics repair and overhaul, and provide software support,
configuration management, supply
chain management strategies, and
the management of thousands of
avionics-related consumable items.
IMPulse
Winning this avionics Optimized
Weapons System
Support (OWSS)
contract expands
the already holistic support Cascade provides to
Canada.
Cascade Aerospace, an operating
unit of IMP Aerospace & Defence,
is pleased to announce it has been
awarded a multi-year contract by
the Canadian government for the
Optimized Weapon System Support (OWSS) of the Royal Canadian
Air Force’s (RCAF’s) legacy C-130
Hercules avionics system. This
complements the services Cascade
provides as Canada’s C-130 Primary
Air Vehicle Optimized Weapons Systems Manager (PAV OWSM), which
includes the in-service support, fleet
management, aircraft modification,
engineering, maintenance, and repair and overhaul of Canada’s legacy
model C-130 fleet. Cascade also provides in-service support services for
Canada’s C-130J fleet under a 20 year
contract with Lockheed Martin.
Winning this avionics Optimized
Weapons System Support (OWSS)
contract expands the already holistic support Cascade provides to the
Summer 2013
Cascade Wins Major DND Contract
Volume 4, Issue 3
IMPulse
IMP Community Volunteer
Grant Program
Summer 2013
On behalf of the Kiwanis Club
of Gander, Terry White, Treasurer and IMP employee would
like to take this opportunity
to thank IMP for providing the
Community Volunteer Grant
Program donation of $250 to
their club.
Above: Kiwanis sponsored spelling bee
Below: Terry White, Kiwanis Treasurer and IMP Employee
6
Kiwanis is a global organization of volunteers dedicated to
changing the world, one child and one community at a time.
In 1977, twenty five citizens of Gander got together and
formed the Kiwanis Club of Gander with a view of youth
development through music arts. The first Gander and Area
Kiwanis Music Festival was held that year and has been one of
the premier annual music events in the area ever since.
The Gander Kiwanis club is now comprised of 22 volunteer members, holding general meetings on the first and last
Thursday of each month.
The annual Gander Music Festival on average has an overhead of $27,000 to run. More than $7,000 is distributed in
awards and scholarships. This year’s 36th Annual Festival involved over 2,500 young people and several adult participants
which made up 511 entries in Choral, Vocal, Piano, Instrument, Band and Ensemble classes. There were also competitive and non-competitive Solo and Choral Speech classes.
In addition to the Annual Music Festival, the Kiwanis Club
of Gander has developed into an organization that also lends
financial support to many local projects, such as Gander
Academy School Breakfast Program, the Children’s Wish
Foundation, the Gander Middle School Spelling Bee, Gander
Academy Activity Bags, The Central Northeast Health Foundation, the Gander Boys’ and Girls’ Club, the Kiwanis Summer
Music Camp and the Gander Food Bank.
The Kiwanis Club of Gander is also supporting an initiative
in conjunction with Kiwanis International through UNICEF,
to eradicate Maternal Neonatal Tetanus (MNT) in third world
countries, known as the “Eliminate Project.”
In 30 countries around the world, maternal and neonatal
tetanus (MNT) can quickly turn the joy of childbirth into
tragedy. MNT kills one baby every nine minutes. Its effects are
excruciating — tiny newborns suffer repeated, painful convulsions and extreme sensitivity to light and touch. There is little
hope of survival, and tetanus kills mothers too.
The club has brought community awareness to this disease
and in 2012, raised $2,300 to help support this very important
cause.
Without the financial support of individuals and businesses
by way of donations, the Kiwanis Club of Gander would not
be able to run the annual music festival or provide the local
community support it has become known for.
On behalf of the Kiwanis Club of Gander, Terry White,
Treasurer and IMP employee, would like to take this opportunity to thank IMP for providing the Community Volunteer
Grant Program donation of $250 to their club.
Volume 4, Issue 3
Summer 2013
Bruce Sutherland of IMP Aerospace,
and his wife Jill co-founded the
Make-A-Wish® Foundation of the
Atlantic Provinces in 2001. While
raising two teenagers and both
working full time, Bruce and Jill
spent countless additional hours
establishing and then running the
day-to-day operation of the Foundation from their kitchen table. In
2008, the organization had grown to
the point where an Executive Director could be hired and, over time, most of their efforts have
been assumed by others. Make-A-Wish® Atlantic is a thriving grantor of magical wishes today as a result of their efforts.
For their labour of love, tenacity and dedication, the Make-AWish® Foundation nominated and received Royal Approval
for each to be awarded the Queen’s Diamond Jubilee Medal.
Bruce and Jill’s first wish child, Harry, represents the hundreds since, and demonstrates the power that a wish can
have, and has had for many children. Harry’s wish was to
meet Keiko the Whale.
Harry was undergoing cancer treatments for leukemia.
While in the hospital, he watched and was inspired by the
movie Free Willie and very much wanted to meet the whale
that the movie was based on. Bruce and Jill, working with a
small budget that would never have matched the need if full
price had to be paid, gained support from Iceland Air, the
RCAF detachment in Iceland, and the government of Iceland
to coordinate an incredible wish. Harry and his family were
flown to Reykjavik, had lunch with the President and were
boated to an island off Iceland where Keiko was making his
transition into the wild. Harry touched and hugged Keiko.
Fortunately, Harry recovered and is a healthy 18 year old today. His family continues to support Make-A-Wish® Atlantic
Provinces.
The Certificate in each of their names reads as follows:
On behalf of Her Majesty Queen Elizabeth II, I am pleased
to award you the Queen Elizabeth II Diamond Jubilee Medal,
created to mark the 60th anniversary of Her Majesty’s accession to the Throne.
In granting you this honour, I thank you for your dedicated
service to your peers, to your community and to Canada. The
contributions you have made to our nation are most commendable and deserve our praise and admiration.
I wish to convey to you the heartfelt congratulations of
your fellow Canadians, to which I add my own.
Signed: David Johnston, Governor General of Canada
IMPulse
Queen’s Diamond Jubilee
Medals Awarded
Top: Bruce Sutherland
Middle: Jill Sutherland
Bottom: Harry and Keiko the Whale
7
was a busy
at Innotech
Aviation
and
theseason
wood
components
were routed through the Innotech Wood and
Completion—Aircraft
9447
and
refinishing.
Volume 4, Issue 3
received our I-Ku Gold system comprising of dual cabin media servers
f distributing thousands of movies and live Internet video streaming,
nt is controlled wirelessly from inside the cabin thru multiple iPads.
e receiving our first Brazilian approval for the I-Ku system.
Events Pictures
12-16
Bu$ine$$ & Social Calendar
16
Special points of interest
0,000 man & woman hours have gone into
ction
and restoration
Innotech
Aviation project” Scott Mastine
k included hand laid stripes front to back fuselage.
 Check our Inside Story on
The Making of A/C 9030
News on page 3
 Check on Centraide Campaign
success story on page 14
Summer 2013
IMPulse
Delivers
29thwas
Completion
tion major
corrosion
found in several locations on the structure; the most
A/C 9447 received the I-Ku Gold
cal stabilizer skin which was found to be corroded beyondsystem
limits
and required
comprising
of dual cabin
media servers capable of distribute A/C was shored and a laser symmetry and alignment check
was performed,
ing thousands
of movies and live Internet
video
streaming.
This content
al stabilizer were removed as well as all the components from inside the stab
is controlled wirelessly from inside
he corroded skin. The skin replacement took nearly 3000 hours
complete
the cabinto
thru
multiple iPads. They
will be receiving their first Brazilian
check showed the work to be perfect. Upon completion; the
engines, APU and
approval for the I-Ku system.
Paintfor
workaincluded
hand laid
ed and the A/C was repositioned to the Innotech paint facility
complete
stripes front to back fuselage.
erior.
ocess complete, the A/C is no longer recognizable as the old 9030. It now reThe
Makingphase.
of The final stages of the reassembly including the
n Global
in delivery
A/Cdetailing
9030 are currently under way; with the finalINNOTECH
AVIATION
and paint
return to service
Global Express S/N 9030, Constellation Aviation Servic3000 hours to complete and the subsequent laser check
and
expected
by the
es, arrived at Innotech from the Middle East in October
showed the
workdelivery
to be perfect.
Upon completion;
2010. A quick look at the aircraft upon arrival and they
engines, APU
and2013.
landing gear
were reinstalled
April
Thank
you to and
all the
knew it was going to take major work to bring this A/C
A/C was repositioned to the Innotech paint facility for a
back to an airworthy state. Work was started and then
complete involved
strip and repaint
the exterior.
forofyour
dedicawas put on hold. For over a year the A/C sat on their
With the paint process complete, the A/C is no longer
tion
and
It was
ramp awaiting decisions. After 16 months of negotiations recognizable
as the
old hard
9030. It work.
now resembles
a new
and several customer representatives later, a basic scope
Completion
Global
in
delivery
phase.
Thank
you
a long, hard road to com- to all
of work was agreed upon.
involved for your dedication and hard work. It was a
thebutfinal
results
The 8C inspection started and the scope of work
long, hardplete
road to but
complete,
the final
results are
continued to grow. There were many additional snags
something they can be proud of.
are something we can be
uncovered and most major components required repairs.
Both engines were removed and sent to Rolls Royce for
proud of.
a major shop visit, the APU was sent to Honeywell for
repair, the landing gear was removed and sent to Messier
Dowty for the 120 month inspection requirements and
the Innotech maintenance team performed many service
bulletins, upgrades and repairs on the A/C. The interior
was removed and the wood components were routed
through the Innotech Wood and Finishing shops for
repair and refinishing.
During the inspection, major corrosion was found
in several locations on the structure; the most severe
was on the LH vertical stabilizer skin which was found
to be corroded beyond limits and required complete
replacement. The A/C was shored and a laser symmetry
and alignment check was performed, the elevators and
horizontal stabilizer were removed as well as all the components from inside the stab to gain access to replace
the corroded skin. The skin replacement took nearly
8
3
3
performs module level repair and
system level testing on the avionics
equipment to support DND missions. The onsite technician team
has, on average, 15 years experience
in supporting CH-124 equipment.
This vast experience allows for quick
problem resolution and minimal
downtime of DND assets.
In March 2013, IMP Electronic
Systems and DND held a celebration
to commemorate the contract extension. The IMP onsite technicians,
IMP staff members and a
number of DND personnel
were in attendance for the
ceremony. Major Cayouette,
Volume 4, Issue 3
of 12 Air Maintenance Squadron,
thanked the IMP team for their continued support and expressed his appreciation for the manner in which
both organizations work together to
repair components in a high quality
and timely manner.
Congratulations to all parties
involved on the continued success of
this contract, it was well celebrated
by cake, coffee and a few good stories!
Top Left: Gaétan Blais Top Right: Brian Jodrey
Bottom Left: Jim Dudley Bottom Right: Phil Acton
9
IMPulse
In 2011, IMP Electronic Systems was
awarded the contract to maintain
full-time avionics support for the
CH-124 Sea King while DND personnel began training to work on the
new CH-148 Cyclone. Through hard
work and excellent support for their
customer, IMP Electronic Systems is
pleased to announce that the option
to extend the contract by one year
has been exercised by the Department of National Defence.
The IMP onsite team under the
leadership of Gaétan Blais, ensures
that the CH-124 fleet at 12 Wing is
fully supported in the repair of its
Avionics equipment. The team
Summer 2013
CH-124 Avionics Support Contract Extension
for 12 Wing Shearwater
Volume 4, Issue 3
IMPulse
Summer 2013
Computers donated from IMP Solutions
offer a Window on the World for Seniors
in Nova Scotia
Brenda Wyatt and Dave MacKinnon
David MacKinnon remembers the
first time he saw the impact computers can have on seniors. David is Vice
President of Sales and Marketing for
IMP Solutions in Halifax. During
the 1990s, he helped put computers into a number of private schools
in Toronto. One of the schools had
a program that brought together
students and seniors.
“Email was just becoming popular
at that time,” he says. When some of
the seniors asked if they could connect with relatives living in Israel, he
helped them to write an email and
saw their amazement and excitement when they got a reply the next
day. It’s that look on their face he
remembers and it’s one he wants to
see again with Northwood’s clients.
“Our generation accepts computers and modern technology as a
necessity. Our children, however, are
totally immersed in the technology
and readily accept the rapid pace of
change it brings without question.
For seniors, it is still the stuff of science fiction and Flash Gordon.”
Computers can open a window to
the world for seniors. Not bound by
space or physical limitations, they
10
can connect with family and friends
instantaneously through email,
Skype and video conferencing. They
can surf the Net, do their banking
and download an endless database
of information.
David remembers connecting with
his mother in Cape Breton as his
kids played in the background. At
one point, his mother saw the kids
running along the edge of the pool
and reminded them that running
was dangerous. “Technology allows her to be a grandmother even
though she’s separated by distance.”
That’s the magic of technology.
“We may need to show seniors how
and help them get past the fear,” says
David. “But the rewards are immense.” Thanks to IMP Solutions,
Northwood’s residents and clients
will get that chance and have the
benefit of the latest technology. IMP
is donating 15 laptops to Reboom to
help people connect with the world
around them.
- Article contributed by
John Verlinden, Northwood
(Senior Living, Halifax, NS)
IMP Solutions
moves to the
Cloud
IMP Solutions will launch a Managed IT Services (MITS) and Cloud
Services business this summer.
The firm’s MITS practice will
provide full operational support of
customer networks and devices,
with the goal of keeping them running, secure and optimized.
There will be a Network Operations Center (NOC) and Service
Desk staffed 24X7X365, based in
Halifax. The NOC team will be responsible for remotely monitoring
and managing customer systems to
defined service levels. The service
will include technical resources
(Site Managers) familiar with
customers’ infrastructure, who
will perform any on-site services
required. Support processes will
be based on recognized industry
best practices, supported by worldclass monitoring and service desk
software.
One of the hottest trends in the
IT industry today is cloud computing - a type of Internet-based
computing, where different services -- such as processing, storage
and applications -- are delivered
through the Internet. IMP Solutions will offer a wide range
of cloud services to customers,
ranging from email to data backup
services.
They are very excited about
launching this innovative new IMP
business.
component repair/replacement is
driven by conditional inspections.
Replacement of the horizontal stabilizer and the FS 1117 main attachment rings, which attach the empennage (tail section) to the aircraft
fuselage, requires the removal and
dismantling of the entire tail section
of the aircraft. State of the art laser
alignment equipment is used to ensure alignment and symmetry of the
structure. This ensures the structure
is reattached to the aircraft fuselage
in accordance with the requirements and the close tolerances of the
technical data package. An overhead
crane is used to do the heavy lifting
and a crew of highly skilled technicians carries out the structure teardown and rebuild.
Installation procedures have been
Volume 4, Issue 3
refined as a result of lessons learned
from the prototype and proof fit
aircraft. These improvements are as
a result of close collaboration of the
ASLEP team including Engineering, Tooling, Production Supervision and Shop Floor Technicians.
Replacement of these components
with enhanced design and improved
corrosion resistant materials should
reduce maintenance costs while giving the Canadian Forces additional
flight hours of service life for the
Aurora extending the life of the fleet
to 2030 and beyond.
11
IMPulse
During the course of the Life Extension Program on the CP140, 10
aircraft will undergo an extensive
retrofit to the wing and tail areas of
the Canadian Forces Aurora Fleet.
The requirement for the replacement
program was a direct result of the
Full Scale Fatigue Test which identified significant fatigue cracking in
specific areas of the CP140 structure.
Replacement of the wings and
horizontal stabilizer is being carried
out at a purpose built hangar at IMP
Aerospace’s Stanfield International
Airport facilities. During the retrofit
of the tail section for the new horizontal stabilizer, it was determined
that the main attachment rings at
Flight Station (FS) 1117 also required
replacement. This requirement has
now been incorporated into the program for the entire fleet. Additional
Summer 2013
CP140 Aurora Structural Life
Extension Program
Volume 4, Issue 3
Summer 2013
IMPulse
Team Nova Scotia
Champions
Atlantica Hotel Halifax is very pleased to announce that
on March 23, 2013, culinary team NS participated in the
annual inter-provincial Atlantic Canada expo competition. Proudly led by Executive Chef Luis Clavel, Team
NS competed against three other provincial teams to
successfully win the grand prix championship award at
Chef Don (President of Canadian Federation of
Chefs of Canada), Tony Pittoello,
this event. All members
Jamie Kerr, Brenan Maddill,
Luis Clavel, John Saulnier
of Team NS are employees of the Atlantica Hotel Halifax and we thank them for supporting the growth
of the NS culinary arts.
CanJet Makes Significant Strides in
Reducing Workplace Accidents
Compared to this quarter last year,
CanJet has reduced the number of
lost time days by 150%. Though they
can’t guarantee that level of success
year round, they do believe they have
created a strong, sustainable program that will continue to result in
vastly reduced numbers of lost time
claims.
As a Division, they attribute their
most recent success to a few new
programs that have been introduced
in the last 6 months, most notably, a
Modified Return to Work Program,
which has been responsible for the
successful reintegration of 95% of
injured employees back to the workforce. Their modified work also
offers their employees the chance
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to see another side of the business –
something they wouldn’t normally
have the opportunity to do – and
they’ve been given some very positive feedback from employees who
have enjoyed the experience.
In addition, CanJet has been working with physiotherapy clinics across
the country, placing employees in
rehabilitation programs, wherever
possible, in order to facilitate a more
expedient and safer return to work,
while helping to reduce the chance
of re-injury.
Where these programs are reactive, CanJet is now focusing on an
Accident Prevention Strategy that
will see a Hazard Identification team
evaluate current equipment/work
processes,
etc., that,
through
trending has been identified as a
hazard, while also evaluating new
and proposed service level equipment, so that training, safe work
practices and any other proactive
programs can be instituted to prevent unnecessary injuries.
Their success depends on the
health and well being of their employee group, and they will continue
to strive to put programs in place
that demonstrate their commitment
to employee safety.
Volume 4, Issue 3
IMPulse
Coffee for a
Cause
Summer 2013
Thank you for
supporting the
United Way
Mr. Stephen Plummer, Group
President & CEO, helped serve coffee
during the Coffee for a Cause event
held at Corporate Office on
February 28, 2013. This event, along
with other fundraising activities and employee payroll deduction, helped IMP raise
$19,163.20 for the United
Way of Metro Halifax.
Stephen Plummer serves coffee to Vik Paliwal at IMP Corporate
Taking Care Halifax
Elder Care Workshop Series
Harding Medical along with the PEI
Council of People with Disabilities
and Whicher Training hosted Taking
Care, a six week seminar series in
Charlottetown, PEI. The event was
comprised of six complimentary
educational workshops on common
challenges faced and lessons learned
from experience for caregivers to the
elderly.
Topics included: Caregiving Relationships, The Process of Aging, Fall
Prevention and Accessibility Issues,
Community Resources, Nursing
Home and Retirement Care, and
Stress Relief for Caregivers (Compassion Fatigue).
Attendees to the workshops had
access to hands-on learning, information sharing and problem solving
techniques. Each workshop tackled
a specific issue commonly faced by
those who care for elders in our
community.
The event ran from April 8th to
May 14th, 2013 and had a good turn
out and lots of positive feedback.
Thane Arsenault, Kinesiologist; Gretchen Maclean, Naturopath; Lynn Leary, Horizon Hearing; Joe Hickey, Optometrist
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IMP Aerospace had the honour of hosting the Associate
Minister of National Defence (AMND), the Honourable
Kerry-Lynne Findlay, during a trip she made to Halifax,
April 19th, 2013. For the visit to IMP, Associate Minister
Findlay was accompanied by Mr. Andre Fillion, Director
General Aerospace Equipment Program Management
(DGAEPM), Colonel Ian Lightbody, Wing Commander,
12 Wing Shearwater, as well as Colonel Jim Irvine, Wing
Commander, 14 Wing Greenwood, and her Chief of Staff,
Mr. Jacques Fauteux.
Her Honour was hosted by David Gossen, IMP Aerospace and Defence’s President, who provided her with
a briefing regarding IMP’s capabilities and a tour. She
was shown the work being done on the Cormorant and
Sea King Depot Repair Programs in one hangar and the
re-winging and new horizontal stabilizers work underway
on the Auroras in nine hangar.
IMP is pleased that Her Honour was able to take time
out of a very busy schedule to discuss and see the critically important work the Aerospace employees do for the
Department of National Defence.
Summer 2013
IMPulse
Volume 4, Issue 3
Associate Minister of National Defence
visits IMP Aerospace
Top Left Photo
Front Row – Mr. David Gossen, President IMP Aerospace & Defence; Her Honour KerryLynne Findlay, the Associate Minister of National Defence; Mr. André Fillion, Director
General Aerospace Equipment Program Management.
Back Row – Mr. Tom Galley, Executive Vice President IMP Aerospace, Col Jim Irving, Wing
Commander 14 Wing Greenwood, Col Ian Lightbody, Wing Commander 12 Wing Shearwater, Mr. Paul McCabe, Vice President Product Support
Middle Left Photo: S. Hunt from the Cormorant Support Center explains the layout of the
AW519 helicopter to the AMND
Bottom Left Photo : K. Gale explains the installation of the CP140 Center Wing
Bottom Right Photo: M. Michaud tours the group around a CH149 Cormorant helicopter
undergoing Depot Level Maintenance in 1 Hangar
14
The sales team from CAN-med
Healthcare got together for a week
long educational and strategic planning session held at the Atlantica
Hotel Halifax from April 15th to
19th, 2013. The team of 15 travelled
from various cities across Canada to
Halifax to attend an important sales
meeting where representatives from
leading healthcare product suppliers including Welch Allyn, Ultra
Back Row: Maurice Larade, Tim Daly, Laurie Gilbert,
Choukri Hanachi, Matt Husband, Jim Ritcey, Rick
Madgett, Craig Smith
Front Row: Barry Hiltz, Allison Nichols, Patricia Turner,
Ben Smiley, Lillian Chew, Vincent Babineau, David Mantyka, Stephen McDonald
Ray, Delfi, Agfa Heartstation, LuViva
and Ansell, provided training on the
latest medical devices and supplies.
But it wasn’t all work and no play,
as the sales team also participated
in a few team building activities like
go-karting and dining blindfolded
in the dark (two activities not to be
combined!)
CAN-med Healthcare would like to
thank the sales team for participating in this valuable planning exercise
and for all of their hard work in the
past year. It is their enthusiasm and
vast product knowledge that will ensure success for the new and innovative products CAN-med Healthcare
now offers.
Volume 4, Issue 3
MEDIchair Nova Scotia
Harding Medical
· 15% IMP employee discount
· home medical equipment
· assisted living & mobility
products
· for yourself and your family
· equipment purchase or rental
IMPulse
The CAN-med
sales team participated in a week long
educational and
strategic planning
session
IMP Employee Discount
Summer 2013
CAN-med Healthcare
Annual Sales Meeting
15%
employee
discount
www.medichair.halifax.com
www.hardingmedical.com
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Volume 4, Issue 3
IMPulse
Employment Equity - Aerospace
Participates in Techsploration
Summer 2013
Techsploration is a
not-for-profit
organization that
was established in
1998 to work
towards increasing the number of
women who are
employed in science,
trades, technical and
technology-related
fields.
Lydia Stewart, Intermediate Planner and Severine Guitton, Manager Continuous Improvement
IMP Aerospace had such a positive
experience with Techsploration last
year that they were both eager and
pleased to be able to take part in
their programming this year.
Lydia Stewart (Intermediate Planner) and Severine Guitton (Manager
Continuous Improvement) kindly
volunteered to participate in various Techsploration Goes to School
events throughout the month of
April. The purpose of these events
was to speak to young women and
encourage them to explore careers
in fields where women are currently under-represented. Some of
the sessions included a mix of both
females and males. Lydia and Severine visited junior high schools and
talked about their education, work
experiences and background in a
round-robin environment.
“I was able to participate and go
to four schools this year within the
Halifax Regional Area. I was able to
talk about what career I have. I was
also able to show the students different aspects that are involved within
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my trade. There were [people from]
as many as six different types of
careers at the school that day to talk
about their jobs. It was very informative. When I was a young student,
I wish that this type of program was
offered. When I was in grade nine,
this program could have helped me
to look at the different jobs that are
available today.” – Lydia Stewart
“Techsploration caters to students
both in rural and urban areas reaching out to boys and girls who have
never heard of IMP. This program
enabled IMP to show students what
careers we have in Nova Scotia and
inform them of the different trade
courses available such as the NSCC
structures courses. It’s a great way
to introduce non-traditional careers
to students and encourage them to
ponder a future in a technical role.” –
Severine Guitton
Techsploration is a not-for-profit
organization that was established in
1998 to work towards increasing the
number of women who are employed
in science, trades, technical and
technology-related fields. It is the
result of a joint initiative of the Nova
Scotia Community College (NSCC),
Women in Trades and Technology
(WITT-NS) and the Nova Scotia Department of Labour and Advanced
Education, Apprenticeship Training
Division. Techsploration relies on
employers to supply female volunteers who work in non-traditional
fields that young women can interact
with through various events and
programs.
We would like to thank Lydia and
Severine for volunteering. We would
also like to thank Chris Harding
(Manager Planning & Estimating), Dale Rockwell (Vice President
Continuous Improvement) and Tom
Galley (Executive Vice President) for
their support of both this initiative
and Lydia and Severine’s participation.
For more information on Techsploration, please visit their website
at: http://techsploration.ca.
One important way to prevent back injuries is to design
workplaces to minimize the risk.
It’s a four-step process:
Recognize the signs – look for things such as employees stretching or rubbing sore muscles, comments
about discomfort, self-modifying equipment or workstations, and quality or production issues.
Spot the hazards – watch out for awkward body
postures held for extended periods of time, applying
excessive forces with the body, repetitive work for long
periods, poor lighting, excessive vibration or excessive
exposure to heat or cold without protection.
Peter Rutherford, Innotech International Sales Manager
Innotech Aviation attended the ABACE (Asian Business
Aviation Convention & Exhibition) show in Shanghai,
China in April. The Asia market continues to grow at a
strong pace with a new potential customer taking delivery
of an aircraft each month. Peter Rutherford, Innotech
International Sales Manager, was very pleased with both
the quality and quantity of customers attending, which
in turn developed new quote activity and relationships
in this active and growing region of business aviation opportunity.
Congratulations Innotech Aviation on
the successful completion of your recent
Nadcap audit!
In accordance with SAE Aerospace Standard AS7003, to the revision in effect at the time of the audit,
this certificate is granted and awarded by the authority of the Nadcap Management Council to:
Innotech Aviation
1100 Pitfield Blvd
Fix the hazards – change work processes to improve
working posture, reduce the need to lift and manually
move materials, reduce physical forced needed to do the
job and reduce task repetition.
Eliminate future hazards – managers can help eliminate future hazards by assessing the ergonomics of
equipment and workstations, consider the requirements
of the task, who is doing the work, and where is it being
done. Then review the worst-case scenario and consequences of human error.
Your IMP Employee Home & Auto
Group Insurance Provider
For your home and auto insurance,
being in the right place has its benefits.
Get a home or auto insurance quote.
1-888-476-8737
Montreal, QC H4S 0A1
Canada
This certificate demonstrates conformance and recognition of accreditation for specific services, as
listed in www.eAuditNet.com on the Qualified Manufacturers List (QML), to the revision in effect at the
time of the audit for:
8 a.m. to 8 p.m. Monday to Friday
8 a.m. to 4 p.m. Saturday
Aerospace Quality System (AC7004)
Certificate Number: 9950150188
Expiration Date: 30 April 2016
Joseph G. Pinto
Vice President and Chief Operating Officer
Performance Review Institute (PRI) | 161 Thorn Hill Road | Warrendale, PA 15086-7527
17
Volume 4, Issue 3
IMPulse
Occupational Health & Safety Protect Your Back
Summer 2013
ABACE 2013 in
Shanghai
Volume 4, Issue 3
IMPulse
Summer 2013
Cascade Goes
Pink!
Staff at Cascade Aerospace took part in Anti-Bullying Day
(aka Pink Shirt Day); an anti-bullying movement that began in Nova Scotia six years ago and has snowballed into a
Canada-wide event.
Staff was encouraged to “Take a Stand against Bullying” by wearing pink to work on February 27th and they
did not disappoint. The Executive team along with the
Human Resources group served up nachos as staff took a
well-deserved afternoon break and every employee wearing pink was entered into our grand prize draw.
Deborah Maynard, VP of Human Resources at Cascade
Aerospace, says, “Bullying is a serious and ongoing issue
regardless of where it is happening. If we can spare even
one victim then it’s worth it for us to do what we can to
help foster this indispensable campaign.”
In recent years, studies show as many as 40 percent of
Canadian workers have reported bullying in the workplace making bullying the enemy of productivity. The
truth is that bullying happens to someone in Canada
every 7 minutes. But when peers step in the bullying is
likely to stop within ten seconds (bullying.org).
Workplace bullies create a tremendous liability for
an employer by causing stress-related health and safety
problems which drives good employees out of an organization. Organizations who manage people well, outperform those who don’t by 30 to 40 percent. There is no
place for bullies in a well-run organization.
Take a stand against bullying everywhere at any time of
the year.
Bottom left: Elizabeth Jennex & Jennifer McKay
Top right: Richard Wang
Bottom right: Darren Chan, David Learned & Kenneth Krotz
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Volume 4, Issue 3
IMPulse
CAN-med Goes
Green!
Summer 2013
On March 15th, CAN-med Healthcare’s Bedford office
celebrated St. Patrick’s Day in style, serving up green
milkshakes and other festive goodies for the occasion.
Stephanie Perks, Accounting Clerk, was crowned “most
festive” by her peers and took home an iPod shuffle! A
huge thank you to the Social Committee for hosting another successful team-building event!
Middle left: Natasha Howe & Carrie Davison
Bottom left: Maurice Larade & Patricia Turner
Top right: Stephanie Perks
Bottom right: Lorna Tufts
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Volume 4, Issue 3
IMPulse
Summer 2013
Resilience® Employee and Family
Assistance Program
Resilience®, provided by Homewood
Human Solutions through Manulife
Financial, is a full service employee
and family assistance program designed to support health at work, at
home, and in life, for you and your
eligible family members.
This benefit is provided to all employees at no charge, for you or an
eligible family member.
There are many services offered.
Confidential counselling services are
offered for:
• stress,
• mental / family / separation /
divorce / custody issues,
• alcohol and drug abuse,
• gambling addiction,
• bereavement, and many more
There are also Plan Smart and Career Smart services that include:
• Childcare and Parenting Caregiver
Support Services,
• Nutritional Support,
• Elder and Family Care Services,
• Legal Advisory Services,
• Financial Advisory Services,
• Shift-Worker Support, and many
more
Accessing this confidential service
is easy. You may access by phone
at 1-866-644-0326, 24-hours, seven
days per week or on-line at www.
myresilience.com. You or your
eligible family member can receive
counselling in a way that is most
convenient and comfortable for them
which may include:
• in person
• by phone, or
• through a secure on-line service
Additional information can be found
in your Group Benefits Booklet.
If you have any questions, please
contact your local Human Resources
Department.
Resilience®
Counselling for:
· marital & family problems
· stress
· psychological disorders
· alcohol & drug problems
· bereavement
· lifestyle problems
· referral for financial & legal
problems
· and more
Chef’s Creations
Luis Clavel
Executive Chef
Atlantica Hotel Halifax
Butternut Squash Soup
2 Whole butternut squash diced into large
chunks
1 large Spanish onion
5 garlic cloves
1 ½ cups brown sugar
½ litre chicken broth
½ litre apple juice
3 tbsp vegetable oil
1 pinch cinnamon
½ cup 35% cream
Begin by peeling and seeding butternut
squash, then cut squash into equal pieces. Peel
and cut onion into same size as squash. Place
squash, onion and garlic in a roasting pan and
toss with oil and brown sugar, roast at 350 F
just until tender. Place vegetables in stock pot
and pour in chicken stock and apple juice until
just covering squash. Bring to a full boil and allow vegetables to become fully cooked. Puree
smooth in a blender add whipping cream and
adjust seasonings with salt and pepper.
1 866 644-0326
TTY 1 888 384-1152
Whistleblower Policy & Hotline 1-877-349-6446
The purpose of the hotline is to provide a mechanism for all staff members, vendors, customers, partners and various
other stakeholders to raise concerns regarding accounting, internal accounting controls, auditing procedures, financial
reporting irregularities, unethical business conduct and violations of the Company’s policies and procedures.
The Whistleblower Hotline can be reached by calling 1-877-349-6446. Your call to the Hotline is completely confidential
and cannot be traced. In order to protect your confidentiality, the Chairman of the Audit Committee, who is one of the
independent Directors of the Company’s Board of Directors, will handle all Whistleblower Hotline telephone calls. A copy
of the Whistleblower’s policy can be obtained from your Human Resources Department or Manager.
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