Which two heads are better than one?

Which two heads
are better than one?
How diverse teams create
breakthrough ideas and make
smarter decisions.
Juliet Bourke Sydney, 2016
Robbie Roberston Sydney, 2016
Setting the scene
YO
U
TH
EM
TOGETHER
30
%
“It appears to be particularly difficult to justify
brainstorming techniques in terms of any
performance outcomes, and the long-lived
popularity of brainstorming techniques is
unequivocally and substantively misguided.”
Juliet Bourke Prof Brian Mullens
INSIGHT ONE:
Diversity of approach
EVIDENCE
OPTIONS
PEOPLE
BLENDS
APPROACHES
PROCESS
RISKS
OUTCOME
INSIGHT TWO:
Discipline
INSIGHT THREE:
Diversity of perspective
INSIGHT FOUR:
Inclusive leadership
COMMITMENT
CURIOSITY
INCLUSIVE
LEADERSHIP
COGNISANCE OF BIAS
CULTURAL INTELLIGENCE
COURAGE
COLABORATION
INSIGHT FIVE:
Value
DISCOUNT
PREMIUM
20%
30%
Test & Learn
(and a few suprises on the way)
We encouraged our
team to engage
with the clients in
an informal way
We invited clients to
come and work in
our office
KITCHEN
We kicked off all
projects in a stand up
informal process to tap
into fresh perspectives
We encouraged
clients to meet &
share stories
Our team felt
engaged in a way
that they had never
been before
Our clients felt that
they were part of
our family
KITCHEN
The quality of
the work we
produced increased
substantially.
Validated through
customer feedback
Build trust which
led to advocacy
Change the
signposts
IT
Infrastructure
Human
Hierarchies
Changing the face
of our SME’s
Can I ask you
a question?