Multi Agency Flood Plan - Lancashire Resilience Forum

Transcription

Multi Agency Flood Plan - Lancashire Resilience Forum
Multi Agency Flood Plan
Lancashire Multi Agency Response to
Flooding Incidents
Version 1.2
1 June 2011
Multi Agency Flood Plan
Part 1
TABLE OF CONTENTS
DOCUMENT MANAGEMENT .............................................................................................. 8
Version Control .............................................................................................................. 8
Primary Reviewers ........................................................................................................ 8
Distribution Details......................................................................................................... 9
Amendments ................................................................................................................10
Record of Exercises and Testing ..................................................................................10
SECTION ONE - INFORMATION .......................................................................................11
1.1 Context of the Plan .................................................................................................11
1.2 Aspects Not Covered by the Plan ...........................................................................11
1.3 Purpose of the Plan ................................................................................................11
1.4 Ownership ..............................................................................................................11
1.5 Review of the Plan..................................................................................................12
1.6 Intended Audience..................................................................................................12
1.7 Related and Interdependent Plans .........................................................................13
1.8 National Guidance and Policy Documents .............................................................13
1.9 Regional Guidance and Plans ................................................................................13
1.10 Lancashire Resilience Forum and Other Local Plans ...........................................14
1.11 Flood Risk in Lancashire ......................................................................................14
1.12 Map ......................................................................................................................16
1.13 Rapid Response Catchments ...............................................................................17
1.14 Critical/Vulnerable Infrastructure ..........................................................................17
1.15 Planning Assumptions ..........................................................................................17
1.16 Community Risk Register .....................................................................................18
1.17 Flooding Sources..................................................................................................18
SECTION TWO - INTENTION .............................................................................................19
2.1 Aim .........................................................................................................................19
2.2 Strategic Outcome of the Plan ................................................................................19
SECTION THREE - METHOD .............................................................................................20
3.1 Description of the Environment Agency Flood Warning Service ............................20
3.2 The Flood Warning Codes ......................................................................................20
3.3 Flood Forecasting ...................................................................................................21
3.4 Flood Forecasting Centre .......................................................................................21
3.6 Flood Guidance Statement .....................................................................................21
3.8 Triggers for Activating the Multi Agency Flood Plan ...............................................22
3.9 Table: Local Response Level Definitions................................................................24
3.10 Local Response Level Definitions – Further Details .............................................25
3.11 Multi Agency Response to Flooding Incidents ......................................................27
3.12 Establishment of Strategic Co-ordinating Groups .................................................28
3.13 Organisations Generic Roles and Responsibilities During a Flood.......................28
3.14 Environmental Impacts .........................................................................................28
3.15 Mutual Aid ............................................................................................................29
3.16 High Volume Pumping Equipment ........................................................................29
3.17 Sandbags .............................................................................................................29
3.18 Health and Safety .................................................................................................29
3.19 General Public Advice During and After a Flood ..................................................30
3.20 Water Rescue Policy ............................................................................................30
3.21 Vulnerable People ................................................................................................30
3.22 Evacuation and Shelter ........................................................................................30
3.23 Rest Centres.........................................................................................................31
3.24 Recovering from Floods .......................................................................................31
3.25 Humanitarian Assistance ......................................................................................32
3.26 Voluntary Organisations .......................................................................................32
3.27 Reservoir Breaches – Interim Response Arrangements.......................................33
3.28 Disruption to water supply ....................................................................................34
SECTION FOUR - ADMINISTRATION ...............................................................................35
4.1 Costs ......................................................................................................................35
4.2 Record Keeping ......................................................................................................35
4.3 Financial Support....................................................................................................35
4.4 Reimbursement ......................................................................................................35
4.5 Funding – The Bellwin Scheme ..............................................................................35
4.6 Support for recovery from exceptional emergencies ..............................................36
4.7 Public Appeals and Donations ................................................................................36
4.8 Insurance Companies.............................................................................................36
SECTION FIVE - COMMUNICATION .................................................................................38
5.1 Communicating during an Incident .........................................................................38
5.2 Communicating with the public ...............................................................................38
5.3 Command and Control Centres ..............................................................................39
5.4 Local Command and Control Arrangements ..........................................................40
5.5 Contact Details – Key Personnel ............................................................................40
5.6 Advice to the Public ................................................................................................40
5.7 Help Lines ..............................................................................................................40
5.8 LRF Telecommunications Plan ...............................................................................40
SECTION 6 - LIST OF APPENDICES.................................................................................41
APPENDIX A – Contact Numbers of Key Organisations ................................................42
APPENDIX B - Organisations generic roles and responsibilities during a flood .........44
Category 1 Responders................................................................................................44
Police............................................................................................................................44
Fire and Rescue Service ..............................................................................................44
North West Ambulance Service ....................................................................................44
Maritime and Coastguard Agency ................................................................................45
Local Authorities ...........................................................................................................45
Health Service ..............................................................................................................45
Health Protection Agency .............................................................................................46
Health Protection Agency/Primary Care Trust (Public Health) .....................................46
Environment Agency ....................................................................................................46
Category 2 Responders................................................................................................47
Electricity Providers ......................................................................................................47
Gas Providers ...............................................................................................................47
Water and Sewerage Providers ....................................................................................47
Telephone Service Providers (Fixed & Mobile) ............................................................47
Railway Operators – Network Rail ................................................................................48
Highways Agency .........................................................................................................48
Military ..........................................................................................................................48
Other Organisations .....................................................................................................48
Met Office .....................................................................................................................48
Voluntary Agencies.......................................................................................................49
British Red Cross Society .............................................................................................49
RAYNET .......................................................................................................................49
Rotary ...........................................................................................................................49
RSPCA .........................................................................................................................49
St. John's Ambulance ...................................................................................................49
Salvation Army .............................................................................................................49
The Samaritans ............................................................................................................49
Victim Support ..............................................................................................................49
Women’s Royal Voluntary Service (WRVS) .................................................................49
Faith Responders .........................................................................................................49
Individual Volunteers ....................................................................................................50
Appendix C - Environmental Impacts ..............................................................................51
Appendix D - Lancashire Fire and Rescue Resources and Mutual Aid ........................53
Appendix E- Water Rescue Policy ...................................................................................55
Fire and Rescue Service ..............................................................................................55
Water Rescue Policy – Maritime and Coastguard Agency ...........................................55
Waterside Incidents ......................................................................................................55
Localised flooding .........................................................................................................55
Wide spread flooding ....................................................................................................56
Resources and Equipment ...........................................................................................56
RNLI National Flood Response in the UK………………………………………………….57
Appendix F - Maritime and Coastguard Agency – Flood Response .............................58
Introduction...................................................................................................................58
Primary & secondary roles ...........................................................................................58
Inland incidents ............................................................................................................58
Flood response .............................................................................................................58
The future .....................................................................................................................59
Work instructions ..........................................................................................................59
Appendix G - General Public Advice Before, During and After a Flood .......................60
Before a Flood ..............................................................................................................60
During a Flood ..............................................................................................................60
If Evacuation Becomes Necessary: ..............................................................................60
After a Flood or Returning Home ..................................................................................61
Appendix H - Sandbags ....................................................................................................62
Appendix I - Physical Hazards..........................................................................................63
Guidelines ....................................................................................................................63
Dynamic Risk Assessments .........................................................................................63
Contamination Risks.....................................................................................................63
Appendix L – Website Links .............................................................................................75
Appendix M - Role of the Science and Technical Advice Cell (STAC) ..........................76
DOCUMENT MANAGEMENT
Version Control
Version
Date issued
Amendment details
Prepared by
Draft0.1.
December 2008
Base version
HR LCC EPU
HRR EA FIM
CSC EA FIM
Draft0.2
September 2009
Further amendments
HR LCC EPU
HRR EA FIM
Draft0.3
11 November 2009
Further amendments
HR LCC EPU
HRR EA FIM
Draft0.4
13 November 2009
Further revisions
HR/BAK LCC EPU
HRR EA FIM
Draft0.5
16 November 2009
Further revisions
HR/BAK LCC EPU
Draft0.6
18 February 2010
Changes from consultation feedback and
restructure in line with Defra Checklist for
MAFP (Dec ’09) to be presented to Defra
Outcomes Measure Working Group
HR
HRR
Draft0.7
09 March 2010
Further revisions
Draft0.8
16 March 2010
Final Revisions and draft circulated for final
check with Defra Outcomes Measure Working
Group
HR/HRR
Version One
31 March 2010
Circulated to Plan Holders on Distribution List
HR/HRR
V1.1
5 January 2011
Revised and re-circulated electronically as per
distribution list
HR
V1.2
1 June 2011
Revised and re-circulated electronically as per
distribution list. Also made available on NRE
HR/LEC
HR/ HRR
Primary Reviewers
Primary reviewer(s)
Approved By:
LRF Flooding and Severe Weather Sub Group – Defra Outcome
Measures Working Group
Dated: June 2011
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Distribution Details
Organisation
Plan Holder
Environment Agency Area Office (NW Central)
Flood Incident Management Team Leader
Blackburn with Darwen Borough Council
Emergency Planning Officer
Blackpool Council
Emergency Planning Officer
Burnley Borough Council
Emergency Planning Officer
Chorley Borough Council
Emergency Planning Officer
Fylde Borough Council
Emergency Planning Officer
Hyndburn Borough Council
Emergency Planning Officer
Lancaster City Council
Emergency Planning Officer
Pendle Borough Council
Emergency Planning Officer
Preston City Council
Emergency Planning Officer
Ribble Valley Borough Council
Emergency Planning Officer
Rossendale Borough Council
Emergency Planning Officer
South Ribble Borough Council
Emergency Planning Officer
West Lancashire Borough Council
Emergency Planning Officer
Wyre Borough Council
Emergency Planning Officer
Lancashire County Council
Emergency Planning Service
Lancashire Constabulary
Civil Contingencies Unit
Lancashire Fire & Rescue Service
Fire Operations Manager
North West Ambulance Service
Emergency Planning Manger
Maritime and Coastguard Agency
Chris Turner, Coastguard Officer
Health Protection Agency
Emergency Planning Manager
National Grid Utilities
NW Senior Advisor
RNLI Voluntary Service
Divisional Inspector (North)
British Waterways
Senior Water Engineer
United Utilities (Water)
Risk Management
United Utilities (Electricity)
Senior Shift Control Engineer
Government Office for the North West
Met Office Regional Office
Regional Advisor
Army Regional Office
Headquarters 42 (NW Brigade)
PCTs
NHS East Lancashire
Network Rail
Structures Management Engineer
Highways Agency
Emergency Planning Manager
9
Amendments
Please complete the table below to keep a record of when amendments have been made and
updated in this copy of the plan, held by your organisation.
Amendment details
Date
28/10/2010
28/10/2010
28/10/2010
28/10/2010
30/11/2010
01/04/2011
25/05/2011
25/05/2011
Amendment details
Amended by
P6 – Related and Interdependent Plans – to include H Robinson
reference to LRF Generic Off Site Plan for Reservoir
Emergencies and Preston SWMP
Inclusion of Appendix N – Premises Marking
H Robinson
Table 3.6 – Triggers for Activating Multi Agency Flood
Plan updated as per NFEF guidance
P26 Diagram: Flow chart showing MAFP activation.
Updated to include MAFP activation due to property
flooding as a result of surface water.
MAFP updated to include new EA Flood Warning
codes
MAFP updates to include revisions to Flood Guidance
Statements /Met Office amendments
Updated to include insertion of RNLI capabilities
Appendix J (EA Flood Risk Areas in Lancashire
updated)
H Robinson
H Robinson
H Robinson
H Robinson
H Robinson
Lucy E Clark
Record of Exercises and Testing
Proposed
Exercise/Training
Type
e.g. Professional Partner
Training
Seminar
Exercise Athena
Regional
exercise
What will be tested/
covered
Roles and responsibilities; flood
warning procedures
Validation
Evaluation sheets/
feedback from
participants.
Debrief exercise reports
10
SECTION ONE - INFORMATION
1.1 Context of the Plan
The Civil Contingencies Act (2004) requires Category 1 Responders to have plans in place
to respond to all emergencies. Development of a Multi Agency Flood Plan (MAFP) allows
all responding parties to work together on an agreed, co-ordinated response to flooding.
This plan has been developed by Lancashire Resilience Forum (LRF) Flooding and Severe
Weather Sub Group and supersedes the Multi Agency Response Plan (MARP).
Category 1 and 2 responders have supplied information regarding their roles,
responsibilities and response to flooding.
1.2 Aspects Not Covered by the Plan
This plan does not cover flooding from foul sewers, burst water mains, private lakes or
canals. Should significant flooding occur from one of these sources, elements of the plan
may be activated in the absence of a specific emergency plan.
1.3 Purpose of the Plan
This plan is needed as it is has been recognised within the Lancashire Resilience Forum
Community Risk Register that there are approximately 65,000 properties at risk from
flooding from rivers and/or from the sea. The level of risk for these Areas varies between 1
in 5 and 1 in 1000 years and the risk rating is High/Very High1
The MAFP is structured as follows:
•
Part 1 – Generic Information, outlining information which is general, not Area specific
and applicable all flood risk Areas
•
Part 2 – Unitary/Local authority Flood Plans, containing emergency planning
information and procedures specific to the local authority Area. (NB: Part 2 plans
should be used in conjunction with Part 1; they are not stand-alone documents
•
Community Flood Risk Summary Sheets – Where supplied, these sheets contain
a summary of the details contained within each local authority flood risk area. These
are a 'quick reference' guide and further, more detailed information should be sought
from the relevant 'Part 2' of the MAFP, which is available direct from the local
district/unitary authority or on the NRE
1.4 Ownership
This plan is owned and developed by Lancashire Resilience Forum (LRF) Flooding and
Severe Weather Sub Group.
1
These statistics are correct at the time of writing but are subject to change. For further details, consult the CRR.
11
1.5 Review of the Plan
The plan will be reviewed and updated on an annual basis, or after activation, or after an
exercise, whichever is the soonest. The Plan Owner will ensure that the document is
reviewed as stated. In addition, a full revision of the MAFP should be carried out every
three years from the date of issue.
Category 1 and 2 Responders have supplied information regarding their roles,
responsibilities and responses to flooding and have agreed to update their information
when required.
Minor amendments to the plan should be made manually and a record kept at the front of
the document in the table provided. When requested by the Plan Owner, Plan Holders
should forward all manual amendments and an updated plan, which incorporates these, will
then be re-issued to all Plan Holders.
Updates to this document will be sent to Plan Holders by email.
All amendments should be sent to:
Helena Rafala
Incident Management Team
Flood and Coastal Risk Management (Incidents)
[email protected]
Helen Robinson
Lancashire County Council Emergency Planning Service
[email protected]
1.6 Intended Audience
The intended audience of this plan is all organisations that may have a role to play in
responding to flooding in Lancashire. It is distributed by the Plan Owner to Category 1 and
2 Responders as detailed in the distribution table in the Document Management section of
this document.
Copies of this plan, (Part 1, Part 2 and the Community Flood Risk Summary Sheets) have
been distributed on CD to all Lancashire 'blue light' Emergency Services and Lancashire
County Council Emergency Planning Service
The plan is also available electronically on the LRF Members’ website in Adobe (PDF)
format for other authorised LRF members to access, which if printed is an uncontrolled
document.
It is also available on the National Resilience Extranet (NRE).
This version of the Multi Agency Flood Plan is not a public document.
12
1.7 Related and Interdependent Plans
This table shows where the MAFP fits with other emergency plans:
Emergency Plans – Fitting Them Together
National
Documents
Regional
Strategic
Framework
Lancashire Area
Specific
Emergency Plans
(Thematic Plans,
guidance and
arrangements)
Specific
Organisational
Plans
Other
Plans
Pitt
Report
National Flood
Emergency Framework
Flood and Water
Management
Emergency
Preparedness
National
Recovery
Guidance
North West Regional Resilience Forum Generic Regional Response Plan
LRF Multi
Agency
Flood
Plan
LRF
Media
Response
EA Local Flood
Warning Plans
Operation Merlin
LRF Generic
Off-site Plan
for Reservoir
Emergencies
Local
Authority
Flood Plans
LCC
Rest
Centre
Guidance
Preston
SWMP
Operating a
Helpline
LRF
Humanitarian
Assistance
Local
Authority
Major
Incident
Plans
LRF Faith
Plan
LRF
Severe
Weather
Guidance
LRF
Telecomms
Plan
Emergency Services
Major Incident Plans
Local Community Plan
1.8 National Guidance and Policy Documents
In the production of this Multi Agency Flood Plan, reference has been made to national
guidance and policy documents, including:
•
•
•
•
•
•
•
•
•
•
•
•
•
National Flood Emergency Framework
The Pitt Review: Lessons learned from the 2007 floods
Government response to Pitt Review (website link available – see Appendix L)
Civil Contingencies Act 2004 : Emergency Preparedness
Civil Contingencies Act 2004 : Emergency Response and Recovery
Cabinet Office : Mutual Aid – A short guide for local authorities
Environment Agency – Sandbags and how to use them properly for flood protection
Multi Agency Flood Plan: Guidance for Local Resilience Forums and Emergency
Planners
Environment Agency - Local Flood Warning Plans
National Recovery Working Group (NRWG) (Cabinet Office) National Recovery
Guidance
Communities and Local Government – Support for recovery from exceptional
emergencies guidance
Cabinet Office: Strategic Framework and Policy Statement on Improving the
Resilience of Critical Infrastructure to Disruption from National Hazards
Health and Safety Executive – Working with Sewage – The health hazards – A guide
for employees
1.9 Regional Guidance and Plans
Reference is made in this plan to information contained within Regional Resilience Forum
(RRF) documents. These documents and plans will contain further detailed information and
should be referred to for more information.
13
•
North West Regional Resilience Forum Generic Regional Response Plan
(NW RRF GRRP)
1.10 Lancashire Resilience Forum and Other Local Plans
Reference will be made within this Multi Agency Flood Plan (MAFP) to information
contained within other Lancashire Resilience Forum (LRF) documents. These documents
and plans will contain further detailed information (albeit non-flood specific) and should be
referred to for more information.
•
•
•
•
•
•
•
•
Lancashire County Council Rest Centre Guidelines
LRF Media Response to Major Emergencies
LCC Emergency Planning Service – Guidelines for Operating a Helpline
LRF Operation Merlin –Response plan for dealing with Hazardous and/or Toxic
Substances including pollution incidents
LRF Severe Weather Guidance
LRF Community Risk Register
LRF Humanitarian Assistance Plan (currently in preparation)
LRF Resilient Telecommunications Plan
1.11 Flood Risk in Lancashire
The following information is an overview of flood risk in the Area covered by this MAFP.
Detailed information around specific communities at risk and flood risk summary sheets for
each community at risk can be found within Part 2 of the MAFP.
The county has extremely varied geography, covering rural land, dense urban Areas,
coastal stretches, lowlands and uplands. It is susceptible to natural flooding hazards; the
sea, watercourses, groundwater and surface water.
Catchment Name
Upper Lune
Lower Lune,
Condor
Upper Wyre,
Brock
Lower Wyre
Calder
Upper Ribble,
Hodder
Lower Ribble,
Darwen
Lower Douglas
Areas within Catchment
The River Lune including Kirkby Lonsdale, Sedbergh, Dent and
Killington.
The Lower River Lune from Kirkby Lonsdale to Galgate including
Carnforth, Gressingham, Hornby, Wray, Bentham and Lancaster.
Rivers Wyre, Calder and Brock and other watercourses from
Abbeystead to Catterall including Scorton, Garstang, Bilsborrow,
Ainspool and Churchtown.
River Wyre, River Cocker, Pilling Water and other watercourses from
Catterall to Fleetwood, including St Michael’s and Great Eccleston.
Rivers Calder, Brun, Don and Pendlewater, from Laneshaw Bridge
to the River Ribble including Trawden, Burnley, Nelson, Colne,
Accrington and Whalley.
Rivers Ribble, Hodder and other watercourses from Settle to
Samlesbury including Clitheroe, Gisburn, Sawley, Waddington and
Ribchester.
River Ribble from Samlesbury and the River Darwen from Darwen
including Blackburn, Preston, Walton-le-Dale, Pleasington, and
Higher Walton.
River Douglas and other watercourses from Parbold to the
confluence with the River Ribble including Rufford, Mawdesley,
14
Yarrow
Coastline at
Morecambe Bay
Coastline from
Heysham to
Cockerham
Lune Estuary
Coastline from
Cockerham to
Fleetwood
Wyre Estuary
Coastline from
Fleetwood to
Blackpool
Coastline at
Lytham St Annes
Ribble Estuary
Hesketh and Longton.
Rivers Yarrow and Lostock and other watercourses from Whittle-leWoods and Chorley to Croston, including Leyland, Coppull,
Eccleston, Lostock Hall and Bamber Bridge.
Morecambe, Heysham, Bolton-le-Sands, Hest Bank and Carnforth.
Sunderland Point, Overton, Pott’s Corner, Bazil and Heaton.
Thurnham, Hillam, Glasson and Bank Houses, Cockerham.
Over Wyre, Knott End on Sea, Pilling.
Hambleton, Skippool, Thornton, Burn Naze.
Fleetwood along the coastline to Blackpool including Fleetwood,
Cleveleys, Anchorsholme, Little Bispham, Rossall Beach and
Blackpool Promenade
Coastline, coastal roads and promenades through Lytham,
Saltcotes, and Warton.
Clifton Marsh, Hutton and Longton, Lower Penwortham and
Broadgate
Where there are flood defences in place, there is still a risk of flooding; overtopping of the
defences can occur when the water exceeds the level of the defence and causes flooding,
and breaches can lead to flooding when defences fail.
15
1.12 Map
Map showing the flood outline for sea and river flooding in Lancashire.
16
1.13 Rapid Response Catchments
There are 27 Rapid Response catchments in Lancashire. These are flood risk Areas that
have been identified by the Environment Agency as being susceptible to flash flooding.
Key features of flash flooding include:
•
•
•
•
•
•
•
A short lead time (usually defined as less than six hours)
Short duration of flooding
Linked to heavy rainfall
Large volume and high velocity of water
The danger presented by debris
The potential to cause material damage
The urgent threat to life.
Some of the flood risk Areas that have been identified as Rapid Response Catchments are
existing Flood Warning Areas, but some are not. If an Area has been identified as being at
risk from flash flooding, it will be highlighted in each local authority’s Part 2 of the MAFP.
1.14 Critical/Vulnerable Infrastructure
Sir Michael Pitt, in his reports on the floods in summer 2007, recommended that key
sites/critical infrastructure be identified and the risks assessed to reduce the vulnerability of
such sites and essential services to severe disruption arising from natural hazards (such as
flooding events).
Government is currently (November 2009) consulting on how to take the proposal forward
(Cabinet Office: Strategic Framework and Policy Statement on Improving the Resilience of
Critical Infrastructure to Disruption from National Hazards). Until this consultation is
complete and guidance received, local discussion, (mainly with UU and National Grid) will
continue.
For details of local key sites and infrastructure that is at risk from flooding, refer to the
relevant section in Part 2 of the MAFP.
1.15 Planning Assumptions
This plan assumes the following:
• That an Environment Agency Flood Warning message has been issued.
• That flooding is likely to affect an identified Flood Risk Area.
17
1.16 Community Risk Register
The Lancashire Resilience Forum produces a Community Risk Register, which is updated
annually. This fully assesses flooding risk within Lancashire and has identified that there
are approximately 65,000 properties at High or Very High risk2.
1.17 Flooding Sources
Flooding Source
Local/urban fluvial or surface
water
Local fluvial
Status within the Community Risk Register
Very High
Coastal/Tidal
Very High
Flash Flooding
High
Reservoir Failure
Medium
High
For further details consult the Community Risk Register, which can be viewed online.
See Appendix L: Website links.
2
These statistics are correct at the time of writing but are subject to change. For further details consult the
Community Risk Register
18
SECTION TWO - INTENTION
2.1 Aim
This plan has been developed to collate information regarding the roles and responsibilities
of organisations that respond to fluvial and tidal flooding within Lancashire with the intention
to provide a co-ordinated, multi-agency response to flooding incidents.
2.2 Strategic Outcome of the Plan
The strategic outcome of the plan is to mitigate the effects of flooding in Lancashire in order
to:
• save life
• minimise damage to property
• protect the environment
• provide information
• assist in the recovery element of a flood related incident
19
SECTION THREE - METHOD
3.1 Description of the Environment Agency Flood Warning Service
Floodline Warnings Direct is a free service that provides flood warnings direct to the people
who are at risk of flooding, by telephone, email, SMS or fax, or a combination of these
methods. Floodline, which is an automated system, will contact anyone registered to
receive warnings when the local Environment Agency Office issues a Flood Warning for the
Area in which they live or have a business.
It is designed to give advance warning of flooding, so that people may take measures to
protect themselves and their property.
People may register for Floodline by calling 0845 9881188 or online at
www.environment-agency.gov.uk/floodline
In March 2010, the Environment Agency launched the Extended Direct Warnings Service. It
is an ‘opt out’ service that delivers Flood Warning messages directly to landlines that can
be matched to the Emergency Services Database. This service is offered to all Flood
Warning Areas in Lancashire, to properties that are not registered to Floodline Warnings
Direct.
3.2 The Flood Warning Codes
Flooding is possible. Be prepared
Flooding is expected. Immediate action required
Severe Flooding. Danger to life
20
3.3 Flood Forecasting
Forecasts of flooding from rivers are based on catchment conditions, rainfall and river
levels. The Met Office provides information on catchment saturation and radar rainfall data
for present and forecast conditions, up to six hours ahead. They also supply warnings of
thunderstorms and heavy rainfall as well as an indication of expected rainfall over the next
three days.
Environment Agency officers are on duty 24 hours a day. They monitor rainfall and river
levels remotely at strategic points throughout the catchment and river network. They also
operate a range of forecasting models to produce forecasts of how rivers will respond when
significant rainfall occurs.
The Environment Agency also makes forecasts of flooding from the sea. This is achieved
using forecasts provided by the National Flood Forecasting Service of tide heights at a few
key locations around the coast and of wave conditions in the Irish Sea. The Environment
Agency uses a model to make predictions about what impact these conditions will have for
communities at risk of flooding along the coast.
3.4 Flood Forecasting Centre
The Flood Forecasting Centre (FFC) is a partnership between the Environment Agency and
the Met Office, combining the organisations' meteorology and hydrology expertise to
forecast for river, tidal and coastal flooding as well as extreme rainfall which may lead to
surface water flooding.
The FFC provides intelligence and support to existing EA flood warnings and Met Office
weather warnings.
Detailed information on flood prediction tools are included in the National Flood Emergency
Framework. The following provides a summary of the FFC's main services.
3.5 Extreme Rainfall Alert (ERA) Service
This is to alert emergency responders to the possibility of urban surface water flooding as a
result of extreme rainfall. The alert is issued at county level to help local response
organisations manage the potential impacts of flooding.
ERAs are issued when the probability of extreme rainfall is 20% or greater for the affected
county. When there is between a 10% and 20% probability of extreme rainfall, extreme
rainfall guidance is incorporated in the Flood Guidance Statement referred to below.
3.6 Flood Guidance Statement
The Flood Guidance Statement provides information for Category 1 and 2 responders to
help them with their planning decisions. It presents an overview of the flood risk across
England and Wales over five days and identifies possible severe weather, which could
cause flooding and significant disruption to normal life.
Statements are issued daily at the following times:
• very low and low risk (green/yellow) situations – 10:30 hours
• medium risk (amber) situations – 10:30 and 15:00 hours; and
• high risk (red) situations – 10:30, 15:00 and 20:00 hours and/or as agreed with National
Incident Rooms
21
An example of a Flood Guidance Statement (FGS) can be seen at Appendix K- Flood
Guidance Statement
Any Category 1 or 2 responder can register online for the ERA Service and/or to receive
daily Flood Guidance Statements or by calling 0300 12345 01 or emailing
[email protected].
The issue of a Flood Guidance Statement alone will not trigger activation of the MAFP.
However, these statements may be issued up to four days in advance of a possible weather
event. This provides an early opportunity for responders to make themselves aware and
prepare for the possibility of flooding. Upon receipt of an FGS that highlights Lancashire at
risk of a possible weather event, it is advised that responders should consider taking similar
actions to those carried out for a Flood Alert message.
3.7 EA/Met Office Partner Tele-conference
When the Flood guidance Statement shows Lancashire at amber (medium) or red (high)
flood risk the Environment Agency and the Met Office will convene a tele-conference at
which a decision will be taken whether or not to convene a full responders teleconference
shortly afterwards. If such a teleconference is invoked the relevant Cat 1 and Cat 2
responders across the county will be notified of the time and dial-in numbers by email.
Additional teleconferences may take place if required, or may be superseded by the
establishment of a Strategic Coordination Group
3.8 Triggers for Activating the Multi Agency Flood Plan
The following diagram describes the triggers for activating this MAFP. It identifies the
triggers for areas covered by the flood warnings service and those that are not. An
explanation of the ‘Local Response Level’ definitions is contained on the following pages.
(See next page for details)
22
Triggers in areas
covered by the
flood warning
service
Triggers in areas
not covered by the
flood warning
service
Environment Agency monitors
rainfall, river and sea levels and
tides 24/7
Flood Guidance Statement
issued by the Flood
Forecasting Centre (FFC)
UKCMF (Coastal Monitoring &
Forecasting service) Coastal
water level alerts provided by
FFC (to EA only)
Extreme Rainfall Alert issued by the FFC
Flood Guidance Statement issued by
the Flood Forecasting Centre (FFC)
Met Office severe weather warning
Heavy Rainfall Alert issued by the
FFC (to EA only)
Category 1 and 2
Responders receive
weather warnings and
reports of flooding
Met Office severe weather warning
Flood Warnings from the
Environment Agency
activate the plan.
Environment Agency opens
Area Incident Room.
Monitors situation/operated
flood defences on main river
and tidal.
Local
Response
Level
LEVEL 0
Low Flood Risk
LEVEL 1
Moderate Flood Risk
LEVEL 2
Substantial Flood Risk
LEVEL 3
Severe Flood Risk
Severe weather
warning and/or reports
of minor flooding
Extreme rainfall
alert/reports of property
flooding
Reports of
significant/catastrophic
flooding
LEVEL 4
Flood water recedes
Recovery
23
3.9 Table: Local Response Level Definitions
This table specifies the different response levels, triggers and the associated generic
actions before, during and after a flood, so everyone is aware of the scale of the response
expected based on the severity of the incident.
Local
Response
Level
LEVEL 0
(Low flood
risk)
LEVEL 1
(moderate
flood risk)
Trigger
No flood warnings in force
and/ or no warnings of severe
weather in force that may result
in flooding
Flood warnings in force
And / or
Warnings of severe weather in
force that may result in flooding
And / or
Reports of minor impact flooding
LEVEL 2
(Substantial
flood risk)
Flood warnings in force
And / or
Warnings of severe weather in
force that are likely to result in
flooding
And / or
Reports of property flooding
LEVEL 3
(Severe flood
risk)
Severe flood warnings in force
And / or
Warnings of severe weather in
force that are highly likely to
result in flooding
And / or
Reports of significant,
catastrophic flooding
LEVEL 4
(Recovery)
Flood warnings / severe flood
warnings downgraded
And / or
No warnings of severe weather
in force that may result in
flooding
Actual or
forecast
impact
No flooding
occurring
Low impact
flooding of
fields,
gardens and
minor roads
As level 1,
plus :
High impact
flooding
which may
result in risk
to life, homes
and
businesses
As level 2,
plus :
Very high
impact
flooding
which may
result in
extreme
danger to life
and property
Flood water
receding
Response
No specific response, normal
awareness of possible flood risk
•
Individual responders of flood
plans and procedures may be
activated
•
Some routine or preparatory
responses may be underway, e.g.
diversion of minor roads, duty
officers put on standby, resource
mobilized
•
Heightened awareness if flood
risk
As for level 1, plus :
• Multi-agency Flood Plan (MAFP)
activated
• Responders undertake actions
continued in MAFP
• Consider the need for police led
Multi-agency co-ordination
As for level 2, plus:
• Police co-ordinate multi-agency
response
• Multi-agency control centres open
• Consider the need to set up a
recovery working group alongside
the SCG (Gold)
Local authority to facilitate
rehabilitation of the community and
restoration of the community
24
3.10 Local Response Level Definitions – Further Details
MODERATE FLOOD RISK
Triggers
Impact on the Ground
SUBSTANTIAL FLOOD RISK
Triggers
Impact on the Ground
RECOVERY
Triggers
Impact on the Ground
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Flood Alert
Extreme Rainfall alert
Flood Guidance Statement
Severe Weather Warning
Forecasts of high tides, surges or strong winds
Recorded rainfall that will cause flooding
Recorded or forecast water levels that will cause flooding
Snow melt forecast
Fast flowing rivers
Bank full rivers
Flooding of fields and recreation land / campsites
Minor road, car park or farmland flooding
Surface water flooding
Spray / wave overtopping on coasts
Overland flow from rivers and streams
Localised flooding due to heavy storms
•
•
•
•
•
•
Flood Warning as above
Forecasts of high tides, surges or strong winds
Heavy rainfall that could cause flash flooding
Snow melt
Observed rising level – critical trigger point reached
Forecast level or flow – trigger point for Flood Warning
forecast
• Site observations (e.g. blockages or defence failures)
• Actual flooding
• Flooding of homes, businesses or cellars and basement
• Flooding of major road and rail infrastructure
• Significant wave / spray overtopping on coasts
• Significant flood plain inundation (high risk to caravan parks
or campsites)
• Flooding of tourist / recreational attractions
• Damage to flood defences
• Rivers back in-bank, levels falling and no significant rain
forecast
• Rivers back below trigger levels that activated initial warnings
• Tidal risk of flooding reducing and no significant tides forecast
• No further impact in terms of flooding as it is an improving
situation
• Though this will be a busy time for property owners and local
authorities as they start to clean up after the flooding
25
Diagram: Flow chart showing MAFP activation
Environment Agency
Flood Message
Media
Met Office
Weather Warning
Flood Forecasting Centre
Flood Guidance Statement
and/or Extreme Rainfall
Alert
Report of Flooding
from the Public
Public
Category 1 and 2 Responders
receive notifications
Flood Warning
No Warning
Flood Watch
FGS Yellow
FGS Amber
Severe Flood
Warning
FGS Red
FIM Activates MAFP
FIM Notifies Emergency Services and
LCC EPU
• Local Police Flood Liaison Officer
appointed.
• Activation of multi-agency Silver
Control room considered.
• SCG establishment considered.
Is flooding risk considered Substantial (Level 2)or Severe (Level 3)?
High impact flooding (including surface water run off) resulting in risk to life,
homes and businesses
NO
All agencies follow
internal procedures
and inform relevant
departments as
applicable
YES
Establish and maintain regular communication
between organisations and revise actions and
priorities as situation develops.
All agencies follow internal procedures and warn
relevant departments as applicable.
26
3.11 Multi Agency Response to Flooding Incidents
This section aims to set out an overview of the multi-agency response to flooding.
The Environment Agency issues messages for a Flood Watch, Flood Warning,
Severe Flood Warning and All Clear from the Flood Incident Room at Lutra House,
Walton Summit, Bamber Bridge. Messages are sent to Category 1 and 2
organisations in the affected Area(s).
Initial co-ordination of multi agency responders in the event of flooding is usually the
responsibility of the police. Therefore, upon receipt of an Environment Agency
message at Lancashire Constabulary, the Force Incident Manager (FIM) will notify
affected police divisions and forward the flood information messages.
It is vital to establish local dialogue quickly, in order to assess the combined multi
agency response based upon the Flood Warning information provided by the
Environment Agency.
In cases of a Flood Warning or Severe Flood Warning message, the FIM will activate
the MAFP and the following procedures apply:
•
The FIM will obtain the telephone number of a named contact (usually a police
supervisor) within the affected police division(s); the named contact will be the
local police Flood Liaison Officer for the flood.
•
The FIM will ensure that the following organisations have received the Flood
Warning message(s) and will give them the details of the local police Flood
Liaison Officer(s):
-
Lancashire Fire and Rescue Service.
North West Ambulance Service
Lancashire County Council Emergency Planning Duty Officer
Maritime and Coastguard Agency (if coastal flooding)
•
Lancashire County Council's Emergency Planning Duty Officer will contact the
affected local authorities, give them the details of their local police Flood
Liaison Officer and request they make contact with them.
•
Regular liaison between all the affected organisations should be maintained.
•
Depending on the severity of the flooding, the local police Flood Liaison
Officer will initiate the necessary multi agency co-ordination, command and
control structures.
•
Consideration should also be made regarding the establishment of a Strategic
Co-ordinating Group (SCG) on a precautionary basis.
27
3.12 Establishment of Strategic Co-ordinating Groups
Lessons learned from emergencies including the floods of 2007, show that
establishing Strategic Coordinating Groups (SCGs) at an early stage on a
precautionary basis can be extremely helpful in ensuring local responders are ready
if a situation suddenly worsens. Precautionary SCGs need not physically convene at
the outset and may use other appropriate means to share and assess information on
the extent of flooding and its impact.
3.13 Organisations Generic Roles and Responsibilities During a Flood
For full details setting out the generic roles and responsibilities of responding
agencies, during a flooding incident, please refer to Appendix B - Organisations'
Generic Roles and Responsibilities During a Flood.
Specific information relating to responding agencies’ roles and responsibilities for
each community at risk from flooding are in Part 2 of the MAFP.
3.14 Environmental Impacts
Flooding can have a wide range of physical impacts on the environment. These are
some of the issues that may arise following a flood:
•
•
•
•
•
•
Disposal of animal carcasses
Disposal of contaminated personal property
Disposal of silt
Disposal of contaminated sandbags
Saline intrusion at freshwater sites (SSSIs)
Pollution
Once an SCG is established, it will determine strategies to address issues such as
the above and bring together representatives from key organisations to form a
Science and Technical Advice Cell (STAC) to provide advice. See Appendix M - The
Role of the STAC for further details.
See Appendix C – Environmental Impacts for further information.
28
3.15 Mutual Aid
It is recognised that responding to flooding can overwhelm local resources and that
mutual aid may be required. In general, the emergency services have their own
arrangements through regional and national mechanisms to secure mutual aid and
similar arrangements exist in the health service.
In relation to local authorities, Chief Executives in Lancashire have agreed mutual
aid arrangements for sharing of resources (personnel and equipment) with the cost
etc. falling on the requesting authority.
Further guidance on mutual aid, e.g. from Government departments, is set out in
the North West Regional Resilience Forum Generic Regional Response Plan
(NW RRF GRRP).
3.16 High Volume Pumping Equipment
Localised flooding, failure of water mains, large scale flooding of underground
facilities, the contamination of water supplies or large scale fire disruptions are
situations that may require the movement of large quantities of water over
considerable distances.
There are 54 High Volume Pumping Units (HVPs) at strategic locations across the
UK, ensuring that the Fire and Rescue Service has the capability to deal with large
capacity water movement.
Although HVPs can be mobilised locally for incidents in Lancashire, deployment on a
Regional or National level is co-ordinated by the Fire and Rescue Service National
Co-ordination Centre (FRSNCC) based in West Yorkshire. Refer to Appendix D Lancashire Fire and Rescue Service Resources and Mutual Aid.
3.17 Sandbags
There is no statutory requirement to provide members of the public with sandbags
and it should not be assumed that local authorities will provide them. It is the
responsibility of property owners to take appropriate action to protect their property
from flooding.
Local authorities may, at their discretion, have some sandbags ready to deploy. Part
2 of this MAFP details the sandbag policy of individual local authorities.
Information regarding the use of sandbags for flood protection, and how to obtain
them can be found in Appendix H – Sandbags.
3.18 Health and Safety
All organisations need to ensure that they have appropriate and adequate resources,
both equipment and personnel that can be sustained over a protracted period if
required.
All responding organisations, including voluntary agencies should be aware of the
risks associated with working in or nearby to floodwater, for example:
•
health issues when contact is made with floodwater;
29
•
•
•
risk of electrocution;
hidden objects / trip hazards beneath the water;
the power of water, how easy it is to become unbalanced.
Refer to Appendix I –Physical Hazards and Contamination Risks for further details
relating to guidelines surrounding physical hazards, making dynamic risk
assessments and contamination risks.
3.19 General Public Advice During and After a Flood
The Environment Agency offers advice to the public on health and safety measures
to take during and after a flood. This advice is summarised in Appendix G - General
Public Advice – Before, During and After a Flood.
For more detailed public information, please refer to the Environment Agency
documents Before, During and After a Flood (website link available in Appendix L –
Website Links.
3.20 Water Rescue Policy
The MAFP recognises that whilst there are understandable pressures to use any
available resources to assist persons at risk from drowning and minimise damage to
property, it is equally, if not more important that only trained personnel using proper
resources are used. Failure to do so may result in loss of life and may divert
emergency services from flood response to deal with problems arising from the
actions of untrained and ill-equipped personnel.
Water rescue is hazardous and carries recognised risks of injury and/or
contamination, for which responding organisations are suitably trained. The use of
untrained personnel and unsuitable equipment almost certainly contravenes Health
and Safety Guidance.
Lancashire Fire and Rescue Service and HM Maritime and Coastguard Agency (who
have links to RNLI) have considerable expertise in Swift Water and Flood Rescue.
3.21 Vulnerable People
During an evacuation, vulnerable people must be given due regard as they may
require additional assistance.
Arrangements are being developed by Lancashire LRF to identify potentially
vulnerable people in the community. The Lancashire LRF has a mechanism in place
for sharing this information during an emergency. Details will be included in due
course.
The Flood Maps shown in Part 2 identify some the locations of facilities / buildings
for vulnerable people (e.g. schools, nurseries, care homes) but not individuals'
premises.
3.22 Evacuation and Shelter
When considering evacuation, a decision must be reached by those coordinating the
emergency response as to whether moving people outside would put them at greater
risk than taking shelter in their own premises.
30
Large scale evacuation requires substantial resources and time so should only be
resorted to if absolutely necessary. If the decision is made to evacuate, the
evacuation will normally be coordinated by the police, and carried out in liaison with
other organisations. There is no power to insist that people leave their home.
Once evacuation is decided upon, assembly points will be identified and those
affected will be advised to proceed to these points. If time permits, these will be
signposted.
At the evacuation assembly point, the dispersal of evacuees to the identified rest
centres must be co-ordinated. It is recognised that during a sudden onset flooding
emergency, the public may be evacuated to any site deemed necessary by the
emergency services. As such, the County Council and local authorities will work
together to provide whatever support is deemed necessary at that site and arrange
transport to transfer people to a designated rest centre.
3.23 Rest Centres
The identification and provision of rest centres, and transport to these rest centres, is
the responsibility of local authorities. Local authorities can instigate the organisation
of rest centres through the Lancashire County Council Emergency Planning Duty
Officer, if required.
Full details of pre-designated rest centres and the rest centre operation can be found
within the Lancashire County Council Guidelines for Emergency Centres Plan.
It is noted that some local authorities have rest centres sited within a flood risk Area.
As such, these rest centres may be affected by flooding and be unusable. Local
authorities in this situation should have pre-identified alternative arrangements in
place.
Designated rest centres are ideal as reception, drop-in and information centres for
those affected by flooding, but are not always suitable for overnight accommodation.
Wherever possible, it is preferable for evacuees to be moved to stay with relatives or
friends.
3.24 Recovering from Floods
Recovery is taken to mean the process of rebuilding, restoring and rehabilitating the
community following an emergency. This is referred to as the recovery phase.
The local authority will usually lead in the recovery phase.
Recovery is a critical part of the overall management of flooding incidents and for the
recovery process to be properly addressed; it should be activated as soon as
possible during the operational/emergency phase by the establishment of a
Recovery Advisory Group (RAG).
The RAG is led by the local authority and during the operational response phase,
they will work within the multi agency co-ordination structure. As a result of the tier
structure in Lancashire and the possibility that flooding will cross local authority
31
boundaries, local authority Chief Executives of the affected Areas will determine
which local authority takes the lead.
Local authority emergency plans contain guidance on the recovery process and
further details are set out in the National Recovery Guidance (NRG), prepared by the
Cabinet Office (website link in Appendix L – Website Links).
The amount of recovery that can be undertaken during the operational phase will
depend on the nature of the incident e.g. whether cordons are in place, access to
services. It is however important that during the operational phase, the RAG plans
for a smooth transition. On completion of the operational phase, there will be a
formal hand over to the local authority. The National Recovery Guidance referred to
above provides an example of a transfer document and a specimen agenda for the
initial meeting is also available.
3.25 Humanitarian Assistance
Following initial action to ensure the safety of the public (see Health and Safety
section), it can be anticipated that there may be longer term welfare issues. Full
details of all aspects of the management of the welfare response can be found within
the LRF Humanitarian Assistance Plan (currently in preparation).
In order to support the community, there may be a requirement to divert a significant
number of staff resources from normal duties in order to provide the various aspects
of humanitarian assistance, for example:
•
•
•
•
Setting up a database of offers of support.
Opening drop-in centres as a source of information for affected communities.
Coordinating voluntary organisations.
Distributing leaflets/newsletters for information.
In the majority of cases, the provision of humanitarian assistance will be part of the
overall co-ordinated recovery process.
3.26 Voluntary Organisations
Within the LRF, there are arrangements in place to activate a range of voluntary
organisations, via the Lancashire County Council Emergency Planning Service.
They will initially focus on rest centres and other aspects of humanitarian assistance.
In the longer term, associated with the recovery phase, a wider range of voluntary
organisations will become involved. These may be a convenient channel of
communication to local residents and communities (see Appendix B - Organisations'
Generic Roles and Responsibilities During a Flood.)
32
3.27 Reservoir Breaches – Interim Response Arrangements
Background
Within Lancashire there are over 100 large impounding reservoirs (capacity in
excess of 25,000 cubic metres). The majority are owned by United Utilities, British
Waterways and local authorities but a small number are in private ownership e.g.
angling clubs. All reservoirs (under the provision of the Reservoirs Act) are subject
to an inspection regime overseen by the Environment Agency.
Work is currently underway to introduce statutory arrangements for the preparation
of contingency plans requiring both on and off site plans.
Until this work is
completed (end 2009) interim arrangements have been agreed via Lancashire LRF
to allow for the activation of multi-agency arrangements in the event of information
being received that there are concerns regarding the safety of a reservoir.
Initial notification
The owners of reservoirs have received letters from the LRF advising them that if
they have any concerns regarding the safety of a reservoir they should, in addition to
taking other action, contact either the Lancashire Constabulary Force Incident
Manager and/or the Lancashire County Council Emergency Planning Duty Officer
and advise them of the situation.
The reservoir representative may make reference to a 'panel engineer' who is an
independent engineer retained by the reservoir company with specialist knowledge
on reservoir construction and the technical aspects of 'draw down' of water from a
reservoir. If available, the advice of the panel engineer should be sought.
Initial action
If the information indicates that a breach is imminent, a major incident should be
declared and formal command and control arrangements activated. Otherwise the
Force Incident Manager and the LCC Emergency Planning Duty Officer should
arrange a multi-agency meeting at a convenient venue. Attendees should include the
emergency services (also to consider MCA), Environment Agency, local authority
and lead PCT.
A representative of the reservoir must also be invited and advised to bring any
inundation maps setting the extent to which flooding may occur. If the panel
engineer is available they should also be invited but may be engaged at site.
Initial meeting
The deliberations of the first meeting will be determined by the information on the
level of risk to safety and the urgency of the situation. As a general rule the position
will be that whilst there is a level of concern the activation of 'draw down'
arrangements will lessen that risk. The meeting will, however, have to consider
warning and informing arrangement for people in the vicinity of the reservoir (hence
the reason for the inundation maps) and wider media issues. Co-ordination,
command and control arrangements will need to be agreed.
33
3.28 Disruption to water supply
Following the major disruption to water supplies during the 2007 floods, it was
agreed that a review of Lancashire response arrangements will be undertaken. In
the first instance this will provide a regional framework and is being lead through the
Regional Resilience Forum.
Whilst this work is being progressed it has been agreed with United Utilities that
interim arrangements will be put in place in Lancashire to provide for a notification
chain and the co-ordination of a multi-agency response.
United Utilities (Duty Manager) will be responsible for activating the initial notification
to LCC EP Duty Officer. It is not possible to be prescriptive as to which incidents will
be notified but it would be those incidents which are anticipated to have, (or are
having) a prolonged impact on a wide Area.
Following this initial notification, agencies should carry out an impact assessment to
allow for a co-ordinated overview of the consequences to determine the appropriate
course of action. This may range from a monitoring role to the establishment of
multi-agency command and control – at either Strategic and/or Tactical level to coordinate the response e.g. distribution of water supplies. In determining the
appropriate course of action the response time of the majority of agencies should be
borne in mind together with the time scale of gathering relevant information e.g.
vulnerable premises/people.
34
SECTION FOUR - ADMINISTRATION
4.1 Costs
The general rule is that incurred costs will be met where they fall during the initial
stages of responding to an emergency. Therefore, it is vital to ensure that there are
adequate records of transactions and decisions made for recovering expenditure.
4.2 Record Keeping
The need for accurate record keeping is of paramount importance. It can be
anticipated that there will be a requirement to prepare reports, and there is also the
potential for subsequent inquiries or litigation. There is a clear need for audit trails
with comprehensive records of timings, notifications, decisions, actions and
expenditure. Individual organisations should utilise their information management
systems throughout the response and recovery phases and ensure adequate
resources to support this function.
4.3 Financial Support
Following a significant flooding incident, the affected local authority/authorities and/or
PCTs will need to address the provision of welfare and social support in the context
of their financial resources. Often the expenditure following an incident will
significantly alter existing budgets. Therefore, financial practicalities need to be
addressed prior to commitment of resources. There will be a need to consider:
•
•
•
Establishing systems for emergency expenditure.
Maintaining comprehensive and accurate financial records.
Liaising with the insurance industry, particularly loss adjusters.
The flooding incidents of summer 2007 were both widespread and exceptional in
nature. In response, Government put together, for the first time, a financial package,
to assist affected local authorities with the costs of recovery.
4.4 Reimbursement
Responding organisations may need to make claims for reimbursement from a
variety of sources within a relatively short time scale. If an appropriate expenditure
control regime is in place, the local authority may be able to avoid having to face
higher costs later on. Consider:
•
•
•
•
•
An application for activation of the Bellwin Scheme (see below for details).
Pursuing organisations responsible for causing damage and/or pollution.
Encouraging those with insurance to make appropriate claims.
The use of money raised by public appeal
The impact on future budgets should there be a shortfall or delay in
reimbursement.
4.5 Funding – The Bellwin Scheme
The Government operates a scheme of emergency financial assistance (Bellwin) to
assist local authorities in covering costs they incur as a result of work in coping with
emergencies such as floods.
35
A Bellwin scheme may be activated in any case where an emergency involving
destruction of, or danger to, life or property occurs, and as a result, one or more local
authorities incur expenditure on, or in connection with, the taking of immediate action
to safeguard like or property, or to prevent suffering of severe inconvenience, in their
Area or among its inhabitants.
Bellwin is applicable only in the response phase of an incident, to contributing to
immediate costs incurred with safeguarding life or property or preventing
inconvenience following an incident. It is important to be aware that precautionary
actions and longer term clearing up action are ruled out by the terms of the statute.
See Appendix L – Website Links for further guidance on general information about
the Bellwin Scheme, what qualifies as an emergency, who can claim, grant rates and
thresholds and how to make a claim.
4.6 Support for recovery from exceptional emergencies
In the event of an exceptional emergency, individual government departments (CLG,
DfT, Defra and DCSF) will consider providing financial support for various aspects of
the recovery (re-housing, highway repairs) from exceptional emergencies. Website
links for further details can be obtained in Appendix L– Website Links.
4.7 Public Appeals and Donations
In many disasters the public often wish to help by contributing to organised appeals
or spontaneous ad hoc collections. Where there is a public appeal or collection,
those that control the appeal money or collection are publicly accountable for it and
therefore financial integrity is essential. Early planning is needed to deal with the
many complex issues that arise from the management of appeals. Consider:
•
•
•
•
•
•
•
Establishing a local authority led appeal.
Activating the British Red Cross ‘Appeal Scheme’ as an alternative.
Specific identification of the appeal’s purpose.
Limitations placed on the use of funds by those who have made donations.
The security implications of handling large sums of money.
The co-ordination of donated services with the statutory response.
Liaison with LCC Emergency Planning Service
4.8 Insurance Companies
The insurance industry has a great deal of experience in dealing with emergencies.
However, if an event is on a very large scale and over a large geographical Area, the
resources available to the insurance industry are likely to be tested. In these
circumstances, it is important that individual insurers, and the insurance industry as a
whole, communicate effectively with their customers. After an event, local
responders should contact the Association of British Insurers (ABI) to discuss any
emerging issues around insurance at the earliest opportunity.
Owners of properties affected by flooding who have insurance cover should be
advised to liaise with their insurance company as soon as possible. The ABI website
has a link to emergency contact numbers for many insurers. See Appendix L –
Website Links.
36
Special arrangements exist for liaison between the SCG and representatives of the
insurance industry (Association of British Insurers and the Chartered Institute of Loss
Adjusters). Full details can be accessed on the UK resilience website. See Appendix
L– Website Links.
If the extent of flooding is such that it is decided to activate a Humanitarian
Assistance Centre, consideration should be given to inviting, via the ABI, an
insurance representative to be part of the advice centre.
37
SECTION FIVE - COMMUNICATION
5.1 Communicating during an Incident
Warning and informing the public is a key requirement of the Civil Contingencies Act. It is
critical that responding agencies should co-ordinate public information to ensure
consultation between all the agencies involved.
The LRF 'Media Response to Major Emergencies’ contains arrangements to communicate
via the media with the public for any emergency incident, including a severe flooding event.
5.2 Communicating with the public
Comprehensive arrangements are in place within Lancashire for issuing information to the
public and to make sure that they are warned and provided with information and advice as
necessary, prior to, during and after a severe flood event.
The Environment Agency Regional Press Office will issue press releases when relevant.
These will usually be an advance warning of severe weather and early notifications of flood
events. Once an event is occurring, an Environment Agency Press Officer will coordinate
media information including handling requests for interviews from Environment Agency
staff.
When the Environment Agency issues Flood Warnings to the public, the media is also
informed. On average, only 40% of people eligible to receive flood warnings are registered
to the Floodline Warnings Direct service. Local media is a useful method of disseminating
the flood message to those at risk but not in direct receipt of a warning.
Additional arrangements are also in place in order to ensure that members of the public
who live in a Flood Warning Area are informed prior to a severe flood event. The
Environment Agency, in partnership with many local authorities work with local communities
to raise awareness of flood risk. This is achieved through a variety of events including:
•
•
•
•
•
•
•
•
Public meetings
Leaflet distribution
Door knocking
School visits
Working with local businesses
Local media – newspapers, newsletters.
Community group participation
Library displays
Lancashire Local Authorities and the Environment Agency are establishing early response
co-ordination under the Making Space for Water framework for any type of flooding. This
will result in the identification of critical assets and flooding locations and co-ordinate a
response at an early stage. These plans contained with Part 2 of this document, are held in
each of the responding organisations. Each organisation will then initiate the appropriate
response according to their procedures.
38
5.3 Command and Control Centres
The implementation of co-ordination at and around an incident is usually the responsibility
of the police.
Command and control is determined by the operational response to the prevailing
circumstances and can lead to a Tactical (Silver) and Strategic Co-ordinating Group (Gold)
structure depending on the circumstances.
In spontaneous incidents, it is characteristic of the command and control chain to be
created from the bottom up: operational → tactical → strategic. Early consideration should
be given to establishing multi agency co-ordination.
Bronze (Operational)
Bronze (or Operational) Control of the incident, will normally be managed from the Forward
Control Point (FCP) where other services will locate their incident support vehicles. In a
flood situation, several FCPs may be required to deal with separate locations. In these
circumstances, Bronze Commanders may be nominated to each affected location to
command operations on the ground, to implement the tactical decisions made by the Silver
Commander.
Silver (Tactical)
The Silver (or Tactical) Control is normally located at a police station, which can support
and facilitate the requirements of the ‘Incident Officer’ (or Silver Commander). Most of the
tactical functions are discharged at the scene of the incident, where the police Incident
Officer will co-ordinate activities and liaise with the Incident Commanders from other
agencies in order to prioritise tasks and manage site operations. However, in a flood
situation, the Incident Officer may have to locate at Silver Control in order to maintain an
overview of the situation.
Local Authorities and other organisations may decide to open up their ‘emergency control
centres’ to co-ordinate their own resources and operations. A police liaison officer and an
EA liaison officer may be requested to attend at these locations, however, it must be
highlighted that in the event of more serious, or widespread incidents, these officers may
not be available.
Gold (Strategic) Multi Agency Strategic Co-ordinating Group (SCG)
Multi Agency Strategic Co-ordinating Groups (SCGs) should be established at an early
stage, even on a precautionary basis where there is a risk of serious flooding. This does
not replace strategic management mechanisms of the individual organisations but
complements them to ensure policy and approaches are effectively co-ordinated.
The purpose of the SCG is essentially to take strategic decisions in relation to the
response. Each organisation retains its own responsibilities but co-ordinated senior level
discussions ensure that links between strategic decisions are identified and that policies are
coherent and integrated with the subsequent recovery phase.
The SCG should be based at an appropriate pre-planned location, away from the
distractions of the incident scene. In Lancashire, in most circumstances, the SCG will be
based at the Lancashire Strategic Co-ordinating Centre (SCC), Police Headquarters,
Hutton, Preston.
39
The SCG is normally made up of a nominated senior member from each organisation
involved in the response. Each member must be empowered to make executive decisions
in respect of the resources of their own organisation and to seek the aid of others in support
of that role without the need to refer back.
The SCG will have interfaces with regional and central government. Where appropriate,
the SCG will provide the focus for communication to and from the lead government
department (LGD), normally via the Regional Resilience Team (RRT).
5.4 Local Command and Control Arrangements
Local authorities and other organisations may decide to open up their emergency control
centres to co-ordinate their own resources and operations. A police liaison officer and an
Environment Agency liaison officer may be requested to attend at these locations.
However, it must be highlighted that in the event of more serious or widespread incidents,
these officers may not be available.
Refer to Part 2 of this MAFP for local command and control arrangements.
5.5 Contact Details – Key Personnel
For contact details of key personnel who may have a role in emergency response, see
Appendix A - Contact Details of Key Personnel.
5.6 Advice to the Public
General public advice for before, during and after a flood is outlined in Appendix G General Public Advice – Before, During and After a Flood.
5.7 Help Lines
New arrangements are being negotiated to set up and operate a helpline. This MAFP will
be updated to reflect the arrangements when available.
5.8 LRF Telecommunications Plan
Lancashire LRF Resilient Telecommunications Plan details the communications
arrangements that are present in all of Lancashire’s Category 1 responder organisations. It
also provides best practice and how communications between responding organisations
would work in the case of any of the public networks failing. The LRF Resilient
Telecommunications Plan is currently in its draft form. In the interim, if further information is
required regarding this aspect, contact should be made with the Chair of the LRF
Telecommunications Sub Group.
40
SECTION 6 - LIST OF APPENDICES
Appendix A
Contacts of Key Organisations
Appendix B
Organisations' Generic Roles and Responsibilities During a Flood
Appendix C
Environmental Impacts
Appendix D
Lancashire Fire and Rescue Service Resources and Mutual Aid
Appendix E
Water Rescue Policy – LFRS/HMCA
Appendix F
Maritime and Coastguard Agency Operational Advice Note 606
Appendix G
General Public Advice – Before, During and After a Flood
Appendix H
Sandbags
Appendix I
Physical Hazards and Contamination Risks
Appendix J
Environment Agency Flood Risk Areas in Lancashire
Appendix K
Flood Guidance Statement Example
Appendix L
Website Links
Appendix M
Role of the Science and Technical Advice Cell
Appendix N
Premises Marking
41
APPENDIX B - Organisations generic roles and responsibilities during a flood
Full details setting out the generic roles and responsibilities of responding agencies, during
a flooding incident, are given below.
For additional information relating to responding agencies roles and responsibilities in
relation to the triggers highlighted above for each community at risk from flood, please refer
to the details contained within the Part 2.
Category 1 Responders
Police
• Co-ordinate the emergency response.
• Assist in the saving of life and protection of property.
• Where practicable, establish cordons to facilitate the work of the other emergency
services in the saving of life, the protection of the public and the care of survivors.
• Assist, where practicable, in warning and informing communities at risk.
Fire and Rescue Service
• Life-saving through search and rescue.
• Fire-fighting and fire prevention.
• Rendering humanitarian services.
• Providing and/or obtaining specialist advice and assistance where hazardous
materials are involved.
• Salvage and damage control.
Lancashire Fire and Rescue Service will carry out pumping operations subject to the
maintenance of satisfactory fire cover. These pumping operations will only be
carried out to alleviate damage and inconvenience due to circumstances not under
the control of the person requiring the service. A charge will generally apply to
pumping operations carried out due to the flooding of commercial premises.
• The provision of specialist equipment, e.g. pumps, rescue equipment and lighting.
• Safety management within the inner cordon.
North West Ambulance Service
The primary Areas of North West Ambulance Service responsibility are summarised as
follows:
• To provide a focal point at the incident, through an ambulance Control Point, for all
NHS/medical resources.
• The saving of life, in conjunction with other emergency services.
• The treatment and care of those injured at the scene, either directly or in conjunction
with medical personnel.
• Either direct or in conjunction with medical personnel, determination of the priority
evacuation needs of those injured.
• Determining the ‘receiving’ hospitals for the receipt of those injured.
• Arranging and ensuring the most appropriate means of transporting those injured to
the receiving hospitals.
• Ensuring that adequate medical manpower and support equipment resources are
available at the scene.
44
•
The provision of communications facilities for National Health Service resources at
the scene.
Maritime and Coastguard Agency
The Maritime and Coastguard Agency (MCA) is responsible for the initiation and coordination of civil maritime search and rescue within the United Kingdom Search and
Rescue Region and certain designated inland waters. This includes the mobilisation,
organisation and tasking of adequate resources to respond to persons either in distress at
sea, or to persons at risk of injury or death on the cliffs or shoreline of the United Kingdom.
For flooding emergencies occurring 'inland', where the HM Coastguard does not have
primary co-ordination responsibility, they will assist whenever they can, but only insofar as
they can. They cannot take on tasks, including response to flooding incident for which they
are not trained or equipped. Examples of circumstances where they may be able to assist
include:
•
•
•
Communications: they have a reliable and robust communications network which
can be used to assist other services
Evacuation: Teams may be available to treat and evacuate those being brought out
of Areas of flooding or to evacuate the vulnerable from the threat of flooding.
Logistics: staff, 4x4 vehicles, lighting, communications, generators
Local Authorities
In major flood situations, local authorities provide a response in order to care for people
affected. The precise nature and extent of the response will depend upon available
resources and local arrangements.
Individual local authorities’ information is detailed in Part 2 of this document. Where
possible, they could provide the following:
•
•
•
•
•
•
•
Co-ordination of the local authority response and liaison with other organisations,
including provision, if required, of a representative at command centres;
Emergency care, including feeding, accommodation and welfare, for those who have
been evacuated from their homes or those affected by flooding but remaining in their
homes;
Emergency transport for personnel, equipment and/or materials and, if necessary,
evacuation to rest centres;
Information provision to the public in liaison with the media on the local authority
response;
Flood risk management e.g. clearance of culverts, dealing with flooded roads and
diversions, environmental health advice;
Co-ordination of the recovery phase following a flood; and
Co-ordination of the voluntary organisations' response.
Health Service
Protecting the health of the population, planning and delivery of treatment and care of
people who have been affected by a flood is delivered by the following organisations.
•
Health Protection Agency
45
•
•
•
•
The NHS Hospital Trusts within Lancashire.
The NHS Primary Care Trusts within Lancashire
The North West Ambulance Service NHS Trust
Private and voluntary sector organisations.
It is carried out under the auspices of their major incident plans in co-operation with other
agencies as appropriate, in particular the Department of Health and the Strategic Health
Authority (NHS North West).
In the event of a flood, the responsibilities are as follows:
Health Protection Agency
• Liaise/communicate with Primary Care Trusts and Lead PCTs/NHS Northwest where
appropriate
• Liaise with the Police and Director(s) of Public Health to advise on any requirements
for the introduction of urgent countermeasures, including sheltering and evacuation
• Attend the forward control point, if necessary and where safe to do so, to assist and
advise the emergency services
Health Protection Agency/Primary Care Trust (Public Health)
• Where necessary, set up a Scientific and Technical Advice Cell (STAC) to offer
advice to the multi-agency strategic co-ordination group.
• Provide a representative on Recovery Working Group, if established.
• Liaise with the Food Standards Agency (FSA) and the Environment Agency (EA) on
all relevant aspects of the release of any contaminants.
• Provide information to NHS Direct, GPs and hospital trusts to assist them in dealing
with enquiries about health hazards.
• Monitor the health of members of the public, implement measures and issue advice
to ensure the general public are kept informed and as safe as practicable.
• Monitor the medium and long-term health of those in affected communities as part of
the recovery process.
• Agree communication strategy in conjunction with existing multi-agency
arrangements to deliver information to members of the public and health
professionals.
Environment Agency
The Environment Agency role in a major flooding event is as follows:
•
•
•
•
•
•
To issue Flood Alerts, Warnings and Severe Flood Warnings;
Maintain and operate Environment Agency flood defences, as resources allow;
Monitor water levels and flows, assessing risk and advising the emergency services
and local authority;
Check flood defences and undertake essential repairs and maintenance as
necessary;
Advise the police on the need to declare major incident;
Support the multi-agency response by providing representatives to the various
command and control centres.
46
Category 2 Responders
Category 2 responders are defined as those organisations that have, or may have, a vital
supporting role during an incident. In some cases they may be required to develop their
own emergency plans. There is a requirement on both Category 1 and Category 2
responders to cooperate, collaborate, disclose information and consult with each other.
Electricity Providers
During a flood that affects electricity supplies, the electricity companies retain control of
their operations and have to meet their obligations as prescribed by the regulator. The
electricity providers' role in a flood is to:
•
•
maintain and restore the supply of electricity;
isolate and make safe the electricity company’s apparatus as necessary.
In addition, they will liaise with local authorities and other organisations as appropriate to:
•
•
•
manage and operate electricity distribution appropriate to the conditions prevailing
throughout an emergency, in accordance, where appropriate, with statutory
instruments;
respond to requests for emergency connections and disconnections;
provide assistance to the local authorities in any way possible consistent with the
prior commitments above.
Gas Providers
The role of National Grid Gas is to attend to any flood which may affect gas supplies, when
requested by any party, including the emergency services. Operational arrangements
include 24 hour emergency standby cover for:
•
•
gas leak detection and repair;
isolation of gas supplies
Water and Sewerage Providers
During a flooding event, the companies retain control of their operations and have to meet
their legal obligations. If necessary, United Utilities will:
•
•
•
•
•
•
Establish a Regional Emergency Control Centre at Lingley Mere, Warrington;
Provide a Liaison Officer at any Incident Control Centre established;
monitor mains water supplies and wastewater network and advise the Incident
Control Centre of the results;
Provide information to the public concerning the safety of mains water supplies;
Deal with enquiries from the media in accordance with the policy and arrangements
contained in the Plan;
If loss of water, United Utilities will provide bottled water to vulnerable people.
Telephone Service Providers (Fixed & Mobile)
There are many providers of landline and mobile telephone services, each organised on a
national basis. If a flood affects fixed or mobile telephone supplies, the companies retain
control of their operations and have to meet their obligations as prescribed by the regulator.
47
Railway Operators – Network Rail
Responsibility for operation and maintenance of the railway track currently rests with
Network Rail. There are a number of train operating companies, organised on a national
and regional basis and dealing with passengers and freight. During a flooding event
affecting the railways, the companies retain control of their operations and have to meet
their obligations as prescribed by the regulator. Network Rail and some Train Operating
Companies are also responsible for operating mainline stations.
All initial contact with Train and Freight Operators should be via Network Rail Control with
whom they are either co-located or integrated.
Highways Agency
The Highways Agency is responsible for managing the major roads network, including both
maintenance and management of traffic on those roads. In any local Area, the Highways
Agency is likely to be responsible for motorways and some of the A-roads. The Agency will
have a particular interest in partnership with the police, responding to certain incidents and
dealing with any recovery issues, with the primary aim of getting road users moving again
as quickly as possible. The Highways Agency is an Executive Agency of the Department
for Transport (DfT).
Military
Military Aid to the Civil Community (MACC) is the provision of unarmed assistance to the
civil authorities when they have an urgent need for help to deal with an emergency arising
from a natural disaster or major incident. The guiding criteria are urgency and necessity
within exceptional circumstances, which imply a requirement to save life, alleviate distress
or protect property. Assistance is provided on an availability basis and the armed services
cannot guarantee assistance because of its effect on essential military commitments.
The regional Civil Contingencies Reaction Forces (CCRF) is part of the reserve forces and
require mobilisation before deployment. They are not well placed to provide immediate
MACC support, but they will be mobilised and deployed as quickly as possible to assist
continuing operations if required.
There is a cost implication for any assistance provided. The Ministry of Defence (MOD)
may, at its discretion, choose to waive the recovery of costs where there is a direct threat to
life. Military aid should be disengaged in the recovery phase when a danger to life no
longer exists if high costs are to be avoided.
Other Organisations
Met Office
During a major flooding incident the Met Office will:
•
•
•
Provide, through the Regional Advisor, regular responder briefings and direct
telephone consultations which will include forecast detail covering both short and
medium range to aid recovery planning.
Encourage the use of the Hazard Manager service by responders and place bespoke
information relating to the event on the Hazard Manager site.
Provide, upon request, representation at Strategic Coordination Group meetings.
48
Voluntary Agencies
Voluntary agencies have an important role in supporting statutory agencies during and after
an emergency. In Lancashire, liaison with, and activation of, the following voluntary
organisations is undertaken by Lancashire County Council Emergency Planning Service.
British Red Cross Society
British Red Cross Society trained volunteers will be activated if there is a requirement to
open a Rest Centre.
RAYNET
RAYNET is a national voluntary organisation that can provide trained radio and
communications operators who can provide a range of mobile radio and telephone
communications, to be deployed to Areas with communication problems.
Rotary
The Rotary Club is a voluntary organisation that undertakes a liaison role with hotels which
have agreed to be used as Family and Friends Reception Centres. Rotary volunteers can
also assist with limited transportation on request.
RSPCA
The RSPCA can give valuable assistance in rescuing, evacuating and safekeeping of
animals and birds.
St. John's Ambulance
St John's Ambulance is a voluntary organisation that provides support and assistance to the
Ambulance Service and NHS. They may be present at a rest centre to provide minor first
aid and medical support.
Salvation Army
The Salvation Army can provide a number of trained counsellors to assist the homeless,
casualties and the bereaved. They may also be able to provide limited accommodation and
feeding.
The Samaritans
The Samaritans is a national voluntary organisation that can provide a number of trained
counsellors to assist the homeless, casualties and the bereaved.
Victim Support
Victim Support is voluntary organisation working in conjunction with Lancashire
Constabulary to offer moral support to the victims of crimes.
Women’s Royal Voluntary Service (WRVS)
Their main function is to provide refreshments and will arrive with sufficient equipment and
supplies to produce light refreshments.
Faith Responders
Activation of the LRF Faith Plan will involve the deployment of representatives of faith
groups in the early stages of an emergency to victims, their family and friends, survivors
and members of the emergency services.
49
Individual Volunteers
In the event of a flood that affects a local community, many individuals will wish to offer their
help and support. This could range from physically assisting in the rescue and/or recovery
phase to welfare support for those involved. Whilst local support could be invaluable and
should not be discouraged, it will need to be co-ordinated by the local authority who will
need to take into consideration any legal, insurance, liability and health and safety issues.
50
Appendix C - Environmental Impacts
Flooding can have a wide range of physical impacts on the environment. These are some
of the issues that may arise following a flood:
•
•
•
•
•
•
Disposal of animal carcasses
Disposal of contaminated personal property
Disposal of silt
Disposal of contaminated sandbags
Saline intrusion at freshwater sites (SSSIs)
Pollution
Once an SCG is established, it will determine strategies to address the issues and bring
together representatives from key organisations to form a Science and Technical Advice
Cell (STAC) to provide advice on those issues. See Appendix M- The Role of the STAC for
further details
Further information relating to the above on the actions needed to taken can be found at the
following websites and/or documents:
UK Resilience
http://www.cabinetoffice.gov.uk/ukresilience.aspx
National Recovery Document
http://www.cabinetoffice.gov.uk/ukresilience/response/recovery_guidance.aspx
Health and Safety Executive
Health and Safety Executive – Working with Sewage – The health hazards – A guide for
employees: http://www.hse.gov.uk/pubns/indg197.pdf
Environment Agency Documents
There are several Environment Agency internal guidance documents, such as those below,
which may provide useful information on environmental impacts. Contact the Flood Incident
Management team for further details.
•
Removal of blockages from watercourses
Flood water can leave debris in the watercourse channel, which may cause a blockage
and cause further flooding. Should the debris need to be removed, guidance on how
this should be done can be found in Removal of Blockages from Watercourses.
Environment Agency (AMS document)
•
Disposal of Animal Carcasses
Flood water can cause animal deaths. If the carcass is in or near a watercourse it may
present a flood and/or pollution risk and may need to be removed. There are strict
procedures regarding this. They can be found in the following documents: Animal
Carcasses – Environment Officer Quick Guide
Also consider contacting Defra Animal Health at Barton (01772 861144) to confirm
details of notification and agree appropriate course of action.
51
•
Disposal of contaminated personal property
The local authority should arrange for the collection of contaminated personal property ,
particularly if the water has been contaminated by sewage
•
Saline intrusion at freshwater sites (SSSIs)
Natural England and Environment Agency may be able to advise on SSSIs.
52
Appendix D - Lancashire Fire and Rescue Resources and Mutual Aid
Resources – High Volume Pumping Equipment
Localised flooding, failure of water mains, large scale flooding of underground facilities, the
contamination of water supplies or large scale fire disruptions are situations that may
require the movement of large quantities of water over considerable distances.
As part of the UK Government’s £200 million New Dimension project, 54 High Volume
Pumping Units (HVP) have been provided at strategic locations across the UK to ensure
that the Fire and Rescue Service has a capability to deal with large capacity water
movement.
The HVPs are able to provide water for firefighting or remove water from a flooded Area at
a rate of 7,000 litres of water per minute over a distance of 3km. An Olympic size swimming
pool could be emptied by a pair of HVPs in 3 hours compared to just over 9 hours with
standard Fire and Rescue appliances. A road tanker containing 28,000 litres could be
emptied by a single HVP in 4 minutes. An HVP consists of a Prime Mover vehicle, a
submersible pump and three hose boxes each containing 1km of 150mm diameter hose.
Use of High Volume Pumping Units
At the Buncefield Oil Depot fire in December 2005, 15 HVPs were used to deliver 25,000
litres of water per minute over a 2 km distance to specialist foam making equipment on the
site.
For the Carlisle floods in January 2005, 9 HVPs were successfully used to remove
floodwater which re-opened a number of major roads across the city helping the community
to return to normality sooner.
A total of 28 HVPs were used during the floods of 2007. As well as assisting in pumping
water away from flooded domestic properties and businesses, HVPs were used to protect
utility infrastructure, thereby preserving utility service supplies to homes and businesses.
15 HVPs were used to reduce the height of water in the Ulley Reservoir. Over a period of
60 hours the pumps removed over six million litres of water per hour to take the pressure off
the dam structure and allow temporary repairs to be made to the reservoir. If the structure
had failed the water contained within it would have caused catastrophic flooding to three
villages, two motorways and a main “A” road.
Although HVPs can be mobilised locally for incidents in Lancashire, deployment on a
Regional or National level is co-ordinated by the Fire and Rescue Service National Coordination Centre (FRSNCC) based in West Yorkshire.
LFRS Resources - Mutual Aid
If an incident is of such magnitude that local available resources are inadequate, then
Lancashire Fire and Rescue Service will consider activating “mutual aid” arrangements
from their regional and national resources.
In addition, LFRS will notify the Maritime and Coastguard Agency (MCA) if appropriate, to
bring the incident to their notice to allow for consideration of MCA assets being utilised.
53
This may include the deployment of the RNLI and any appropriate commercial resources.
Swift Water Rescue Teams (SRT) trained personnel are also available from the RSPCA
who, although their primary task is to rescue animals, will assist in the overall rescue plan.
54
Appendix E- Water Rescue Policy
Fire and Rescue Service
This guidance recognises that whilst there are understandable pressures to use any
available resources to assist persons at risk from drowning and minimise damage to
property, it is equally, if not more important that only trained personnel using proper
resources are utilised. Failure to do so may result in the loss of life and the emergency
services having to be diverted to deal with untrained and ill-equipped personnel. It is known
that “water rescue” is a hazardous enterprise with the attendant risk of injury and/or
contamination and the use of untrained personnel and unsuitable equipment almost
certainly contravenes Health and Safety Guidance.
Although no agency or body has a statutory duty to undertake inland water rescues, the UK
Fire Services have put in place water rescue teams through their own integrated risk
management plan process and have developed considerable expertise in Swift water and
Flood Rescue.
Water Rescue Policy – Maritime and Coastguard Agency
The Maritime and Coastguard Agency has issued an Operational Advice Note (OAN606)
with regard to Flood Response which sets out the response by HM Coastguard for
assistance during inland flooding incidents. The Agency continues to review what they can
and cannot do in this sort of incident, and the OAN is issued in order to clarify the current
policy position.
To obtain current details of this policy, please contact Chris Turner MCA on Tel No.01253
712666 or via Liverpool MRCC 0151 931 3341 and quote the OAN reference number (or
refer to Appendix F Maritime and Coastguard Agency Operational Advice Note 606)
Waterside Incidents
Lancashire Fire and Rescue Service (LFRS) have a staged response to dealing with
waterside incidents and rescues from water.
Life jackets are standard equipment on fire appliances, as are throw lines and hose inflation
kits which can assist in water rescues. However, fire fighters must not enter water above
knee high unless specifically trained to a Swiftwater Rescue Technician (SRT) standard.
Seven fire stations across Lancashire have Water Rescue Pump Units (WRPUs) that are
crewed by staff who are SRT trained and are equipped with additional water rescue
equipment.
The Major Incident Support Unit (MISU) and a support pump may also be requested to be
deployed to flooding incidents. The MISU has additional water rescue equipment including
an inflatable boat whilst the support pump is staffed by SRT personnel trained to operate
the boat on inshore waters.
Localised flooding
Currently LFRS may respond to and deal with localised flooding affecting domestic
premises. This service may be provided on a goodwill basis and on the discretion of a
Supervisory Officer who will assess the nature and extent of the flooding before mobilising
a fire appliance and crew to deal with the incident. The same procedure is followed for
55
commercial premises, however, this is dealt with as a chargeable service and requires the
agreement and authorisation of a responsible person from the affected premises before an
attendance is made by an appliance.
Wide spread flooding
Lancashire Fire and Rescue Service’s primary aim in these circumstances is to carry out
search and rescue from affected properties and work in conjunction with other agencies.
LFRS can assist and contribute to resolving such situations by utilising a range of
equipment and personnel trained in a variety of skills and techniques formulated for working
in and around water. In the majority of cases, unless the call is received as persons
trapped, this will result in an officer being sent who will liaise with the police and local
authority to determine Rendezvous Points, access routes and resources required.
Resources and Equipment
All fire fighters in Lancashire are trained to a ‘wading responder’ level and all fire appliances
are equipped with crew lifejackets, throw-lines and hose inflation kits. Waders and
associated equipment are located strategically throughout Lancashire.
SRT personnel are equipped and trained to enter swift-water and floodwater and to selfrescue. All boat trained personnel are also trained to SRT level.
WRPUs are equipped with additional water rescue equipment including inflatable walkways
and inflatable rescue sleds and are located at Lancaster, Fleetwood, Preston, Penwortham,
Darwen, Nelson and Ormskirk. An inflatable boat with an outboard engine is available on
the Major Incident Support Unit at Preston, with an additional boat and engine based at
Penwortham.
Additional equipment available within LFRS includes line deployment equipment,
underwater camera and equipment for large animal rescue and rope rescue.
All fire appliances have the capability to pump 2250 litres of water per minute. Some
appliances are also equipped with portable pumps that may be carried to remote locations
and can pump 1200 litres/minute.
As part of the UK Government New Dimension project, Lancashire was issued with one
High Volume Pumping Appliance (HVP) which is based at Burnley. The HVP is capable of
pumping 7000 litres of water per minute over a distance of 3km. As a flooding incident will
be a Hazmat/Public Health incident, consideration can also be given to the use of the New
Dimension Mass Decontamination Units and the LFRS/EA Environmental Protection Units.
The Decontamination Units are based at Morecambe and Burnley with the Environmental
Protection Units located at Blackpool (South Shore) and Burnley.
Although the New Dimension assets can be mobilised locally for incidents in Lancashire,
deployment on a Regional or National level is co-ordinated by the Fire and Rescue Service
National Co-ordination Centre (FRSNCC) based in West Yorkshire.
Note: All LFRS equipment and resources are strategically placed across Lancashire and in
the event of incidents of wide spread flooding across the County/Country such equipment
56
may not be available due to being deployed elsewhere, or re directed to other locations at
the discretion of LFRS or the FRSNCC.
Royal National Lifeboat Institution – Flood Rescue Team
National Flood Response in the UK
The Royal National Lifeboat Institution’s Flood Rescue Team can provide assistance during
a National Flooding Event in the United Kingdom. Generally within six hours of tasking, a
regional RNLI Divisional Base can provide two powered craft with 15 SRT trained
volunteers. This resource can be backed up with further craft and associated personnel
within 12 hours depending on national availability.
The RNLI will consider requests for assistance in the Search & Rescue phase of inland
flooding subject to the following:
•
•
•
•
There is potential risk to life
The appropriate authority requests assistance either directly from RNLI HQ (0845 166
8222), or via the Fire and Rescue Service National Co-ordination Centre in West
Yorkshire (01274 684914). This is an interim arrangement pending the outcome of
the Defra led Flood Response National Enhancement Project*.
The availability of Flood Rescue assets from RNLI
Availability of staff and volunteers to man these RNLI assets**
*The outcomes of the Flood Response National Enhancement Project are due to be
implemented during 2010. RNLI assets will be included in the National Asset Register and
will be able to be accessed using the mechanisms detailed in the Flood Rescue Concept of
Operations document.
** The RNLI does not normally pre-deploy assets in anticipation of flood events other than
in exceptional circumstances (e.g. predicted H19 type event)
Under no circumstances should a Lifeboat station be contacted directly.
Local Lifeboat stations do not have the required training or equipment to safely provide
assistance during a major inland flooding event.
Provided the above criteria are met the RNLI will assemble its team/boats at a prearranged
RV point close to the scene of operations. The Divisional Inspectors of Lifeboats will act as
the RNLI’s Operations Commander and/or Sector Commanders and assets will only deploy
on their instruction, following a local risk assessment.
The team can operate indefinitely throughout the search and rescue phase of the incident,
however the RNLI Operations Commander reserves the right to withdraw the RNLI team
and equipment at any time, particularly once the risk to life has passed.
Ideally the team will be integrated into the Fire & Rescue Service Incident Command
System where we can provide support and assistance at all levels. The RNLI Operations
Commander can assist at either Silver and/or Bronze Command. Our teams can also
operate independently with their own Sector Commander’s if the situation requires.
57
Appendix F - Maritime and Coastguard Agency – Flood Response
Maritime and Coastguard Agency
Operations Advice Note
Revision: 01
Distribution:
F
Document Number:
OAN 606
Flood response
A
Target Document or Expiry Date: CG3
Vol 5
Introduction
Following the excellent response by HM Coastguard to requests for assistance during the
various inland flooding incidents this summer and in preparation for the tidal surges this
autumn, the Agency is continuing its review of what we can and cannot do in this sort of
incident. This OAN is issued in order to clarify the current policy position.
Primary & secondary roles
HM Coastguard’s primary responsibilities as regards emergency response are to coordinate
civil maritime SAR within the UK SAR Region (including on the coast and on certain inland
waters); to provide some of the response assets, including the Coastguard Rescue Service;
and to assist MCA colleagues in maritime counter-pollution work.
We will also assist other emergency responders inland where we can, in keeping with the
ethos of UKSAR and of the Civil Contingencies Act 2004. However, this assistance is
secondary to our primary tasks. If there is a clash of resource requirements for example,
our primary responsibilities will take precedence, both in terms of planning and of response.
Inland incidents
For emergencies occurring ‘inland’ – that is to say, in Areas for which HM Coastguard does
not have primary coordination responsibility – we will assist whenever we can, but only
insofar as we can. We cannot take on tasks, including response to flooding incidents, for
which we are neither trained nor equipped. To attempt to do otherwise would be
irresponsible.
Flood response
Work in flood waters of any type carries specific and sometimes severe risks. Flood waters
can be heavily contaminated with chemicals, sewage, debris etc: unprotected rescuers are
at high risk of injury or illness. Flood hydrology and hazards need to be fully understood by
those working in flood waters or they run a high risk of becoming casualties themselves. In
general, HM Coastguard personnel are not trained in this specialist Area of emergency
response work, and CRTs are usually not equipped to respond to such incidents.
There are specific exceptions to this general position. Some Coastguard personnel have
been trained and equipped to operate in defined Areas of high flood risk. These officers
may operate up to, but not beyond, the level to which they have been trained, equipped and
formally accredited. They may operate only within defined geographical Areas. Other
Coastguard personnel, who have not been trained and equipped to enter flood water, ‘swift’
water, etc, must not do so.
58
On the other hand, HM Coastguard has a great deal to offer to an integrated emergency
response in such incidents, always provided that our ability to fulfil our primary
responsibilities is not impaired. Examples of this include:
•
•
•
•
•
•
•
Communications – we have a reliable and robust communications network which can
be used to assist other services, especially as regards coordinating maritime rescue
assets being used inland;
Helicopter landing sites – CRTs are equipped and trained to set up and staff landing
sites in support of helicopter operations;
Search – CRTs are well equipped for, and trained in, land search operations;
Basic first aid / evacuation – CRTs are trained in basic first aid, casualty care,
stretcher evacuation and staffing casualty landing sites. Teams can be used to treat
and evacuate those being brought out of Areas of flooding or to evacuate the
vulnerable from the threat of flooding. This is an important support role which frees
up dedicated flood teams to remain in the flood Area;
Rope rescue – CRTs can provide rope rescue within the protocols of CG3;
Water rescue – protocols are to be included in CG3;
Logistics -manpower, 4x4transport, lighting, communications (radio and public
address systems), generators
The decision to deploy Coastguard resources to inland incidents, small or large, must
always be referred to the Duty Area Officer; self-deployment is not permitted. The Duty
Area Officer will give due regard to maintaining coastal cover before agreeing to
deployment. But, always provided that it is clear to all concerned precisely what we can
and, equally importantly, what we cannot do, these resources may be deployed ‘inland’ as
required.
The future
We continue to consider how we might extend our current provision, should resources allow
and in the light of experience. It must be understood, however, that our priority is to
maintain a clear focus on our existing primary responsibilities; and that we must always
work within our resource capabilities.
Work instructions
Work instructions for flood response by those CRTs already designated as flood teams are
now being prepared for insertion in CG3.
Water rescue training and procedures are currently under review.
The overall policy outlined in this OAN stands until further notice.
59
Appendix G - General Public Advice Before, During and After a Flood
Before a Flood
•
•
•
•
•
•
•
•
•
•
•
Prepare a Flood kit and include the following:
A small bag with essential belongings and include warm clothes, torch
(check batteries), radio (wind up or battery powered), food, water, other
drink, mobile phone (pre input useful numbers), any medicines that you
might need to take; any important documents that you have and a first aid
kit.
Keep this bag easily accessible. Collect personal belongings, including
insurance and bank details, and essential telephone numbers together, and
keep them in a waterproof bag.
Move people, pets, valuables and sentimental items upstairs or in a high
place downstairs.
Keep a separate list of useful telephone numbers to hand (this should
include your local Council, your insurance company and Floodline – 0845
988 1188
If possible, move electrical equipment and furniture upstairs - switch it off if
flooding is imminent before evacuating.
Any furniture that you cannot move upstairs, try to raise well off the floor.
Alert neighbours and assist the elderly, infirm and those with small children.
Block doorways and air bricks
Avoid walking and driving through floodwater, there could be hidden
hazards.
Keep up to date with local radio for further information and announcements
and via Floodline 0845 988 1188.
During a Flood
•
•
•
•
•
•
•
•
Continue to listen to situation updates on your local radio and via Floodline
0845 988 1188.
Keep dry and out of floodwater if possible
Stay in your property, if safe to do so, until advised otherwise by the
emergency services or the floodwater has receded.
Do not walk or drive through flowing floodwater.
If it is necessary to walk through shallow floodwater, take care for hidden
holes, obstacles or other hazards
Do not walk on river banks, sea defences or cross bridges over torrential
rivers.
Avoid contact with floodwater and wash any exposed parts before handling
food or attending to wounds.
If possible, move electrical equipment and furniture upstairs.
If Evacuation Becomes Necessary:
•
•
Stay calm and do not panic
Police officers and/or other officials will try to visit all properties at risk to advise on
the requirement to evacuate.
60
•
•
•
•
•
If road conditions permit, move vehicles to unaffected Areas and ask
friends/family if you can share their parking facilities.
You will hear about your evacuation point for transport and the location of
the reception centre either verbally or by a leaflet.
Try to check that any elderly / vulnerable family members or neighbours
know about the evacuation.
Try to inform family members / friends as to where you are evacuating.
Listen to the advice of the authorities and follow any instructions to leave
a property.
After a Flood or Returning Home
•
•
•
•
•
•
•
•
•
•
•
Contact your insurers as soon as possible and follow their advice. Most
insurers have a 24hr helpline. Do not throw away damaged goods until
your insurer has authorised you to do so. It is a good idea to take
photographs of the damage.
Check the safety of electricity and gas before use. A qualified electrician
needs to check any electrical equipment and circuits that have been
exposed to floodwater.
Avoid contact with any remaining floodwater or items having had contact
with floodwater unless wearing protective gloves / clothing.
Boil all tap water until it is declared safe by the water supply company
Wash yours and your children’s hands frequently with bottled water if
your supply has not been declared fit for use.
Disinfect any children’s toys.
Dispose of any contaminated food, including tinned food, defrosted food,
and packaged food that have been exposed to floodwater.
Seek medical assistance if any health issues appear, especially flu like
symptoms.
Ventilate your property whilst taking care for security.
Do not throw rubbish and furniture outdoors; wait for an organised
collection
During these hard times, bogus / cowboy builders / traders are frequently
offering their services. Make sure that you get a written quotation that is
on letter headed paper with a landline contact number and address
61
Appendix H - Sandbags
Traditionally, sandbags have been used to block doorways, drains and other
openings into properties as well as to weigh-down manhole covers, garden
furniture and to block sink, toilet and bath drains to prevent water backing up.
They can keep water out for short periods which can be improved by using
them in conjunction with plastic sheeting. They can filter out some muddy
sediment found in flood waters. They are cheap and easy to obtain.
However, sandbags are relatively ineffective when compared to purposedesigned flood protection products. Some of the pitfalls are:
•
•
•
•
•
•
•
It takes two people to fill them (unless you have a sandbag filling
machine).
They take time to fill (approximately one hour to fill 12 sandbags).
They can be difficult to handle.
Laying them can be very time-consuming.
Sacking material is biodegradable and will perish if left in place for a
long time.
It is difficult to place sandbags in water and particularly in running
water.
Sandbags do seep water even when well-stacked and trodden into
place.
As a result, people are strongly encouraged to use purpose made flood
protection products, such as flood boards, non-return valves for plumbing and
air brick covers.
How to obtain sandbags
It should not be assumed by members of the public that authorities will
provide them with sandbags in a flood emergency. It is the responsibility of
property owners to take appropriate action to protect their property from
flooding.
Local Authorities may have some sandbags ready to deploy at times of
flooding, but their priority is to protect the public at large. Part two of this
document identifies those local authorities that have sandbags available.
Individuals are advised to check with their own local authority in advance to
find out what their policy is and how they can get access to sandbags before a
flooding event starts.
If local authorities do not provide sandbags or there are limited stocks or
supply routes are blocked, individuals should be informed to buy unfilled
sandbags and a supply of sand. In an emergency they could use alternatives
such as pillow cases or refuse sacks and fill them with garden soil.
Further details are available at:
http://publications.environment-agency.gov.uk /pdf/FLHO0309BPSL-e-e.pdf
62
Appendix I - Physical Hazards
Guidelines
Floods can kill. The following guidelines should be adhered to in any flood
situation:
• Do not try to walk or drive through floodwater - six inches of fast flowing
water can knock a person over and two feet of water will float a car.
Drainage and manhole covers may have come off and there may be
other hazards in the water that are not visible.
• The water may be electrically charged from underground or downed
power lines.
• Never try to swim through fast flowing water – there is a high risk of
being swept away or struck by an object in the water.
• Do not walk on sea defences, riverbanks or cross-river bridges if
possible - they may collapse in extreme situations. Large waves can
knock someone over or worse, sweep him or her away.
• Beware of stones and pebbles being thrown up by waves.
Dynamic Risk Assessments
In emergencies, risk becomes dynamic. New risks emerge, previously
recognised risks recede and the balance between risks changes continuously.
Active risk assessment and management should be an ongoing process. This
should enable rather than obstruct effective operations by providing analysis
of, and solutions to, anticipated problems before they arise.
Contamination Risks
Floodwater may be contaminated with sewage, oil, petrol and a variety of
hazardous chemicals and bacteria. Therefore, contact with floodwater should
be avoided at all times. Bacteria can get into the body through cuts and
scratches and through the lining of the mouth, throat, nose and eyes. Risk
assessments and working practice must be adhered to for those who are
working in or near floodwaters.
Exposure to sewage or its products may result in a number of illnesses.
These include:
•
•
•
•
•
•
Gastro-enteritis, characterised by cramping stomach pains, diarrhoea
and vomiting;
Weil's disease’, a flu-like illness with persistent and severe headache,
transmitted by rat urine- damage to liver, kidneys and blood may occur
and the condition can be fatal;
Hepatitis, characterised by inflammation of the liver, and jaundice;
‘Occupational asthma’, resulting in attacks of breathlessness, chest
tightness and wheezing, and produced by the inhalation of living or
dead organisms;
Infection of the skin or eyes;
‘Allergic alveolitis’ (inflammation of the lung) although it is rare- fever,
breathlessness, dry cough, and aching muscles and joints; and
63
•
The ‘Hardjo form’ of leptospirosis which is transmitted from cattle to
humans.
The following measures can further reduce risk of infection and illness:
•
•
•
•
•
•
•
•
•
Ensure that employees and line management understand the risks
through proper instruction, training and supervision;
Provide suitable personal protective equipment that may include
waterproof/abrasion-resistant gloves, footwear, eye and respiratory
protection.
Use face visors which are particularly effective against splashesequipment selection and a proper system for inspection and
maintenance are important;
Provide adequate welfare facilities, including clean water, soap,
nailbrushes, disposable paper towels, and where heavy contamination
is foreseeable- showers;
Provide portable welfare facilities for remote locations;
Areas for storage of clean and contaminated equipment should be
segregated and separate from eating facilities;
Provide adequate first-aid equipment, including clean water or sterile
wipes for cleansing wounds, and a supply of sterile, waterproof,
adhesive dressings;
HSE leaflet - Working with sewage - the health hazards – A guide for
employees (IND (G) 197L) http://www.hse.gov.uk/pubns/indg197.pdf
reminds employees of all precautions they need to take to reduce the
risk of infection, and will also be helpful to doctors in case of illness;
and
Make effective arrangements for monitoring the health of staff.
64
Appendix J – Flood Risk Areas in Lancashire
* The Flood Alert and Flood Warning Reference Code is the unique code that is given to all Flood Alert and
Warning Areas. This appears on all faxes and emails that Partners receive when a Flood Alert, Flood
Warning or Severe Flood Warning is issued.
Flood Alert
Upper River
Lune
Lower River
Lune &
Conder
Upper River
Wyre & Brock
Flood Alert
Reference
Code*
012WAFUL
012WAFLL
012WAFU
W
Flood Warning Area
No Flood Warning Areas at
present.
RIVER LUNE AT
SKERTON POOL
Flood Warning
Reference Code*
Number of
properties
in area
Community
Summary
Sheet
Page Ref
155
7.2
1593
7.1
160
7.3
202
7.4
242
7.5
91
14.9
012FWFSC3
AREA A
AREA B
RIVER LUNE AT
LANCASTER QUAY
012FWFSC3A
012FWFSC3B
AREA A
AREA B
AREA C
AREA D
RIVER WENNING AT
HORNBY
AREA A
AREA B
AREA C
012FWTSC2A
012FWTSC2B
012FWTSC2C
012FWTSC2D
012FWFL4
RIVER CONDER AT
GALGATE
012FWFL35
AREA A
AREA B
BURROW BECK AT
LANCASTER
012FWFL35A
012FWFL35B
AREA A
AREA B
RIVER WYRE AT
SCORTON
012FWFL42A
012FWFL42B
RIVER WYRE AT SIX
ARCHES LANE
012FWFL1A
RIVER WYRE AT
GARSTANG NORTH
RIVER WYRE AT
GARSTANG SOUTH
RIVER WYRE AT BONDS
RIVER WYRE AT
KIRKLAND BRIDGE
RIVER WYRE AT
CHURCHTOWN
RIVER WYRE AT
TARNACRE
012FWFL2
79
14.10
012FWFL2A
45
14.10
012FWFL2B
012FWFL2C
18
20
14.10
14.11
012FWFL2D
78
14.11
012FWFL2E
20
14.11
012FWTSC2
012FWFL4A
012FWFL4B
012FWFL4C
012FWFL42
012FWFL1
12 (+ >275
STATIC
CARAVANS
)
14.9
65
Flood
Alert
Flood Alert
Reference
Code*
Flood Warning Area
Flood Warning
Reference Code*
Lower
River
Wyre
012WAFLW
RIVER WYRE AT ST.
MICHAELS NORTH
RIVER WYRE AT ST.
MICHAELS SOUTH
RIVER WYRE AT GREAT
ECCLESTON
RIVER WYRE AT RATTEN
ROW
PUMPED WATERCOURSES
AT PREESALL
AREA A
PILLING WATER & RIDGY
POOL AT PILLING
AREA A
RIVER RIBBLE AT LOW
MOOR, CLITHEROE
AREA A
RIVER RIBBLE AT
RIBCHESTER
AREA A
AREA B
AREA C
AREA D
MEARLEY BROOK AT
CLITHEROE
AREA A
AREA B
AREA C
PIMLICO BROOK AT
CLITHEROE
AREA A
AREA B
RIVER CALDER AT WHALLEY
AREA A
AREA B
AREA C
PENDLE WATER AT
BARROWFORD
AREA A
AREA B
PENDLE WATER AT
LOMESHAYE
AREA A
AREA B
AREA C
RIVER CALDER AT FULLEDGE
AREA A
AREA B
012FWFL3
172
Communit
y
Summary
Sheet
Page Ref
14.12
012FWFL3A
48
14.12
012FWFL3B
270
14.13
012FWFL3C
16
14.13
012FWFL23
1430
14.7
564
14.8
Upper
River
Ribble &
Hodder
River
Calder
012WAFUR
012WAFEL
012FWFL23A
012FWFL32
012FWFL32A
012FWFL9
012FWFL9A
012FWFL5
012FWFL5A
012FWFL5B
012FWFL5C
012FWFL5D
012FWFL31
012FWFL31A
012FWFL31B
012FWFL31C
012FWFL41
012FWFL41A
012FWFL41B
012FWFL21
012FWFL21A
012FWFL21B
012FWFL21C
012FWFL27
Number
of
properties
in Area
29
421
512
166
217
668
8.1
204
8.3
870
3.2
012FWFL27A
012FWFL27B
012FWFL28
012FWFL28A
012FWFL28B
012FWFL28C
012FWFL29
012FWFL29A
012FWFL29B
66
Flood
Alert
Flood Alert
Reference
Code*
River
Calder
012WAFEL
Lower
River
Ribble &
Darwen
Upper
River
Douglas
012WAFLR
012WAFUD
Flood Warning Area
RIVER CALDER AT
BURNLEY TOWN CENTRE
AREA A
AREA B
AREA C
GREEN BROOK & SWEET
CLOUGH AT PADIHAM
AREA A
AREA B
RIVER CALDER AT
PADIHAM
AREA A
AREA B
AREA C
RIVER BLAKEWATER AT
BLACKBURN WRANGLING
AREA A
AREA B
RIVER DARWEN AT
WATERFALL IN
BLACKBURN
AREA A
AREA B
RIVER DARWEN AT
DARWEN
AREA A
AREA B
AREA C
RIVER DARWEN AT HIGHER
WALTON
AREA A
AREA B
RIVER RIBBLE AT WALTONLE-DALE
AREA A
AREA B
AREA C
SAVICK BROOK AT
FULWOOD & CADLEY
AREA A
AREA B
RIVER DOUGLAS AT APPLEY
BRIDGE
AREA A
Flood Warning
Reference
Code*
Number of
properties in
Area
Community
Summary
Sheet
Page Ref
3.1
012FWFL30
183
012FWFL30A
012FWFL30B
012FWFL30C
012FWFL33
239
3.3
325
3.4
012FWFL33A
012FWFL33B
012FWFL34
012FWFL34A
012FWFL34B
012FWFL34C
012FWFL13
112
012FWFL13A
012FWFL13B
012FWFL10
107
012FWFL10A
012FWFL10B
012FWFL12
317
012FWFL12A
012FWFL12B
012FWFL12C
012FWFL24
314
9.2
012FWFL6
853
12.2
012FWFL6A
012FWFL6B
012FWFL6C
012FWFL20
1978
9.1
012FWFL20A
012FWFL20B
012FWFL25
37
13.1
012FWFL24A
012FWFL24B
012FWFL25A
67
Flood Alert
Flood Alert
Reference
Code*
Flood Warning Area
Lower River
Douglas
012WAFLD
RIVER YARROW AT
CROSTON
AREA A
AREA B
AREA C
RIVER DOUGLAS AT
PARBOLD
AREA A
AREA B
AREA C
Lostock &
Yarrow
Catchment
Crossens
Area
012WAFLY
No Flood Warning Areas
at present.
012WAFCC
No Flood Warning Areas
at present.
Flood
Warning
Reference
Code*
012FWFL7
012FWFL7A
012FWFL7B
012FWFL7C
012FWFL26
Number of
properties in
Area
Community
Summary
Sheet
Page Ref
681
4.1
186
13.2
012FWFL26
A
012FWFL26
B
012FWFL26
C
68
Coastal flood warning Areas
Flood Alert
Flood Alert
Reference
Code*
Flood Warning Area
Flood Warning
Reference Code*
Number of
properties
in Flood
Warning
area
Community
Summary
Sheet
Page Ref
(Number of
properties
in tidal
breach
areas are
separate
listed in
red)
South
Morecambe
Bay Area
Coast from
Heysham to
Cockerham
Lune Estuary
012WACSM
012WACHC
012WATLE
LANCASHIRE
COASTLINE AT
CARNFORTH
AREA A
BREACH AREA A
LANCASHIRE
COASTLINE AT
BOLTON-LE-SANDS
AREA A
BREACH AREA A
LANCASHIRE
COASTLINE AT HEST
BANK
AREA A
BREACH AREA A
LANCASHIRE
COASTLINE AT
MORECAMBE
AREA A
AREA B
AREA C
AREA D
BREACH AREA A
BREACH AREA B
LANCASHIRE
COASTLINE AT
HEYSHAM
AREA A
LANCASHIRE
COASTLINE AT
SUNDERLAND
AREA A
BREACH AREA A
BREACH AREA B
LANCASHIRE
COASTLINE AT
THURNHAM
AREA A
BREACH AREA A
BREACH AREA B
012FWCTL27
7.12
21
012FWCTL27A
012FWCBLTTL27A
012FWCTL24
012FWCTL24A
012FWCBLTTL24A
012FWCTL23
19
21
7.11
0
4
7.10
0
99
7.6
012FWCTL23A
012FWCBLTTL23A
012FWCTL01
012FWCTL01A
012FWCTL01B
012FSCTL01C
012FWCTL01D
012FWCBLTTL01A
012FWCBLTTL01B
012FWCTL04
012FWCTL04A
012FWCTL05
242
15
7.7
63
7.8
012FWCTL05A
012FWCBLTTL05A
012FWCBLTTL05B
012FWCTL22
012FWCTL22A
012FWCBLTTL22A
012FWCBLTTL22B
1371
256
7.9
89
69
Coast from
Cockerham to
Fleetwood
012WACCF
LANCASHIRE
COASTLINE AT OVER
WYRE
AREA A
BREACH AREA A
BREACH AREA B
BREACH AREA C
012FWCTL19
012FWCTL19A
012FWCBLTTL19A
012FWCBLTTL19B
012FWCBLTTL19C
1367
14.6
2374
70
Flood
Alert
Flood Alert
Reference
Code*
Flood Warning Area
Flood Warning
Reference Code*
Number of
properties
in Area
(Flood
Warning Area
& Tidal
Breach Area)
Wyre
Estuary
Coast
from
Fleetwood
to
Blackpool
Coast at
Lytham
St. Anne’s
012WACWE
012WACFB
012WACLS
WYRE ESTUARY AT
HAMBLETON
AREA A
BREACH AREA A
BREACH AREA B
WYRE ESTUARY AT
SKIPPOOL
AREA A
BREACH AREA A
WYRE ESTUARY AT
THORNTON
AREA A
BREACH AREA A
BREACH AREA B
WYRE ESTUARY AT
BURN NAZE
BREACH AREA A
BREACH AREA B
LANCASHIRE
COASTLINE AT
FLEETWOOD
AREA A
BREACH AREA A
LANCASHIRE
COASTLINE AT
CLEVELEYS
BREACH AREA A
BREACH AREA B
BREACH AREA C
BREACH AREA D
LANCASHIRE
COASTLINE AT
BLACKPOOL
LANCASHIRE
COASTLINE AT
LYTHAM ST. ANNE’S
AREA A
BREACH AREA A
BREACH AREA B
Community
Summary
Sheet
Page Ref
012FWCTL29
728
14.5
012FWCTL29A
012FWCBLTTL29A
012FWCBLTTL29B
012FWCTL31
213
14.4
012FWCTL31A
012FWCBLTTL31A
012FWCTL32
6047
14.3
012FWCTL32A
012FWCBLTTL32A
012FWCBLTTL32B
012FWCBLTL21
208
14.3
012FWTBLTL21A
012FWTBLTL21A
012FWCTL09
7690
14.2
012FWCTL09A
012FWCBLTTL09A
012FWCBLTTL10
6882
14.1
012FWCBLTTL10A
012FWCBLTTL10B
012FWCBLTTL10C
012FWCBLTTL10D
012FWCTL12
5
2.2
012FWCTL12A
012FWCTL13
3651
5.1
012FWCTL13A
012FWCBLTTL13A
012FWCBLTTL13A
71
Flood
Alert
Flood Alert
Reference
Code*
Flood Warning Area
Flood Warning
Reference Code*
Number of
properties
in Area
(Flood
Warning Area
& Tidal
Breach Area)
Ribble
Estuary
012WATRE
LANCASHIRE
COASTLINE AT
CLIFTON MARSH
AREA A
AREA B
RIBBLE ESTUARY TIDAL
BREACH AT HUTTON
AND LONGTON
BREACH AREA A
RIBBLE ESTUARY TIDAL
BREACH AT HESKETH
BREACH AREA A
RIBBLE ESTUARY TIDAL
BREACH AT BANKS
BREACH AREA A
BREACH AREA B
BREACH AREA C
RIBBLE ESTUARY AT
LOWER PENWORTHAM
& BROADGATE
AREA A
AREA B
LANCASHIRE TIDAL
BREACH AT
RIVERSWAY
DOCKLANDS
BREACH AREA A
BREACH AREA B
012FWCTL14
Community
Summary
Sheet
Page Ref
131
5.2
012FWCTL14A
012FWCTL14B
012FWCBLTTL37
8
12.3
012FWCBLTTL37A
012FWCBLTTL30
52
012FWCBLTTL30A
012FWCBLTL26
1829
012FWCBLTTL26A
012FWCBLTTL26B
012FWCBLTTL26C
012FWCTL20
1738
12.4
012FWCTL20A
012FWCTL20B
012FWCBLT18
1383
012FWCBLT18A
012FWCBLT18B
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Appendix K – Flood Guidance Statement Example
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Appendix L – Website Links
Environment Agency Publications
http://www.environment-agency.gov.uk/homeandleisure/floods/38325.aspx
Sandbags
http://publications.environment-agency.gov.uk /pdf/FLHO0309BPSL-e-e.pdf
National Recovery Guidance
http://www.cabinetoffice.gov.uk/ukresilience/response/recovery_guidance.asp
x
Bellwin Scheme
www.local.communities.gov.uk/finance/bellwin
Specific health flooding advice
www.hpa.org.uk/HPA/topics/emergencyresponse/respondingtoconventionalha
zards/1158934608011/
Insurance Company/SCG Liaison Information
http://www.cabinetoffice.gov.uk/ukresilience/response/recovery_guidance/infr
astructure_issues/insurance_issues.aspx
Pitt Review
http://www.defra.gov.uk/environ/fcd/floods07.htm
Useful Websites
www.metoffice.gov.uk
www.communities.gov.uk
www.dft.gov.uk/pgr/regional/ltp/guidance/fltp/floodfundingguidance.pdf
www.defra.gov.uk
www.dcsf.gov.uk
www.hpa.org.uk
www.abi.org.uk
[email protected].
HSE leaflet - Working with sewage - the health hazards – A guide for
employees http://www.hse.gov.uk/pubns/indg197.pdf
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Appendix M - Role of the Science and Technical Advice Cell (STAC)
The role of the STAC is to provide a single point of scientific and technical advice,
during the response and recovery phases, to the multi agency Strategic (Gold)
Control and its constituent organisations.
Through liaison with national specialist advisors from agencies represented and,
where warranted, the wider scientific and technical community; to ensure the best
possible and consistent advice is provided locally and nationally. Also through
identification of other agencies /individuals with specialist advice who should be
invited to join the cell in order to inform the response.
This is achieved by pooling available information to arrive at, as far as possible, a
common view on the scientific and technical merits of different courses of action.
The STAC also ensures a practical division of effort among the scientific response to
avoid duplication and overcome any immediate problems arising.
The purpose of the STAC is to monitor and corral the responding science and
technical community to deliver the SCGs strategic objectives and immediate
priorities; it does this through the production of a common brief* covering:
•
•
•
•
the extent of the evidence base available
how the situation might develop
what this means
the likely effect of various mitigation strategies
*A common brief does not prevent a STAC member providing separate advice to
their representatives at the SCG where an issue cannot be resolved within the STAC.
The composition and function of the STAC will be incident specific and tailored to
local requirements. Potential membership includes:
Health Protection Agency
Environment Agency
Fire Service Hazmat officer
Primary Care Trust DPH
Local Authority EHO
Health and Safety Executive/NII
Nuclear/Chemical Industry
Food Standards Agency
Utilities
Met Office
GDS
DEFRA
Relevant Govt Depts.
GTA (in a liaison role as GTA has specific
and independent function within the
incident management structure)
If the flood has a human health aspect the STAC will be chaired by a public health
professional (usually HPA), if the incident has only an environmental aspect the
STAC will be chaired by the Environment Agency.
The chairmanship of the group could change as an incident progresses if the
priorities/problems arising from the incident change e.g. focus moves from human
health to environmental issues.
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Appendix N – Premises Marking
Premises marking
If you use a premises marking code, it is important to bear in mind that you
shouldn’t damage the property (as well as the potential legal implications, some
owners will take exception to the use of paint markings on their premises) and
any markings which are used should be designed to limit the risk of looting.
If a code is used, the code must not be placed in public facing copies of the plan
as it alerts people with criminal intent.
Premises Marking Aide Memoir
S
Premises secure and no answer
E
Premises entered and checked
O
Occupants have not been traced
T
Occupants have been traced elsewhere
X
Occupants refuse to leave
M
Occupants awaiting medical evacuation
Occupants have been evacuated
>
Premises have been re-occupied
Markings should be:
•
As large as possible (to assist quick observation / identification from the street)
•
Displayed on the left side of the door
•
In chronological order – top to bottom
•
As close as possible to eye level
•
Clearly visible to a person observing the premises from the front or normal side of
approach
•
By wax crayons or similar waterproof marking
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Premises Checked Record
LOCATION
FLOODING INCIDENT – PREMISES CHECKED RECORD
Use rear of form for any additional information like
babies/infants, pets, guide/hearing dogs, walking aids,
non English speaking etc.
Town/Sector (Area of search):
Street of Multi-occupancy
Premises Checked:
Date/Time Checked:
Team Ref./Officer Completing:
Property No. or
Name
Last Marking
Symbol on
Premises or
‘None’
OCCUPANTS
Number in
premises
Names
Vulnerable Status
Y/N
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