user guide for: xtv 106 - Arabic IPTV Technology

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USER GUIDE FOR:
XTV 106
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TABLE OF CONTENTS
1- General Introduction.
2- Current Features.
3- Connections/Wiring Diagram.
4- Setup Menu Setting.
5- Remote Control Operation.
6- Available Packages.
7- Available Channels.
8- Available Subscriptions.
9- DVR Operation.
10- New Features
11- Coming Soon Features.
12- Available Accessories.
13- Troubleshooting Error Messages.
14- Billing Questions
15- Technical Questions.
16- Contact information.
17- Receiver Activation.
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1 – General Introduction:
The XTV 25 is one of the latest and most advanced ATN Network Receiver available in the market
now.
Right now, it can provide more than 700 Arabic favorite channels from Nilesat, TurkSat, EUTelSat,
Hotbird and ARABSAT including special channels, directly through the Internet.
The TV signal is broadcast in near-HD quality and can be received using an Internet speed of 2 Mbps,
which are within the capability of most Internet connections available worldwide.
2– Features:
The XTV 25 supports 3 different type of connections.
1- Composite Video
2- Component Video
3- S-Video
4- HDMI Connection
5- Optical Audio Out.
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You can use any type of the connections listed above to connect your box to the TV, and the really
interesting part is that you can use the Composite & HDMI connection at the same time which makes
you connect the receiver to 2 different TVs using 2 different types of cables.
Another Option you can use the component & HDMI connection at the same or the S-Video & HDMI
Connections at the same time.
By having all these different connection types, it can connect to all kinds of TVs, videos, etc..
The Receiver provides an output of 1080i & 1080P24 & 1080P30 high resolutions for HDMI, and 720P
for near HD Quality Resolutions, as well as 640i & 480i which can be set for the HDMI output.
Note: setting Any of the high resolution output won’t affect the resolution of the S-Video, Composite
output, this will always be displayed as 640i, which can be used if for some reason you set up an
unsupported output for the TV, and the screen goes blank. Refer to the troubleshooting section for more
information.
3– Connections/Wiring Diagram:
Below is a screenshot for the Receiver front & Back display.
Back View
Front View
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A Closer View for the back panel of the receiver: The connection on the left corner is used to connect to
an external infrared remote control extender if needed.
A Closer View for the Front panel of the receiver:
To know the status of the receiver, check the power/ (on-off-standby) indicator as shown in the
screenshot below:
If the On/off/Standby indicator is red, this means that the receiver is not active.
If the receiver stands on one channel for more than 4 hours, the receiver goes into standby mode.
During stand-by mode, the TV screen goes black but the on/off/standby indicator is still green, this
means that the receiver is in stand-by mode. If that indicator is red, this means that the receiver is off,
and needs to be turned on by pressing the red button on the remote control to bring the receiver backon, or turning off then on the switch from the back, this will reboot the receiver and goes into active
again displaying channel “1” from the “Channels” menu.
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Note: When the receiver is switched off and if turned on again, by default the channel goes back to “1”,
so you need to press the “OK” button and scroll to the channel you want, because it does not memorize
the last channel viewed when the receiver is switched off. This will be changed in the up-coming
firmware.
A Simple wiring diagram to connect your receiver with the TV is shown below:
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4– Setup Menu Setting:
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The Setup menu can be accessed by pressing the “Setup” button on your remote to access some
advanced settings for the receiver. To move through each item, use the up/down arrow keys, to
adjust the value, using the left/right arrow keys located around the “OK” button.
1- Saturation: If you realize that the picture is not clear or saturated enough, you can adjust
that setting; a preview will apply immediately in background. Once you confirm you are
satisfied with the new setting, press the “OK” button to save the setting, otherwise, the
previous setting will be reverted back to the previous setting.
2- Contrast: If you think that the picture has too much contrast or too low contrast, use that
option to adjust it accordingly.
3- Hue: This will be used to adjust the level of color of the picture, if you find that the picture
does not show full color on the TV.
4- Brightness: Adjusting the brightness of the screen
5- HD Output: This setting can only be adjusted if you are using HDMI or Component Cables.
On S-Video/Composite output this does not affect the resolution or any adjustment on the
video. If you were using HDMI and you set it to a resolution that is not supported by your
TV, you can use one of the above 2 connections to change the setting back and then
reconnect the HDMI or component cables again.
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6- SD Output: This can be used to adjust the color format, in USA, this setting should always
be NTSC, in other Europe/Middle East countries this needs to be set to PAL to be able to
see the picture.
7- Aspect Ratio: If your TV does not support widescreen, or if your TV does not show the
screen fully, you can adjust this setting to one of the 3 available settings, (4:3, 16:9, Full
Screen), this can also be accessed on the fly by pressing the Change Aspect Ratio “A/R”
button on your remote.
8- DEinterlace: This setting is not recommended to adjust if your screen
is clear, because this can only be used in some cases when the screen
flickers.
9- SPDIF Mode: if you are using any of the digital audio connection
(coaxial or optical), then you can permanently set it to ON without having
the system detect it, otherwise you can either set it to Auto or OFF mode to
permanently disable digital audio out.
10- Advanced: This will actually show you some settings for the receiver
like receiver Serial Number, MAC Address, Network IP Address, Subnet
Mask, and Gateway. This is a great troubleshooting option to see if the
settings are correct and to find out if the receiver is connected properly to
the internet. To access this menu, simply select this option and press the
“OK” button to view these settings, to exit that page, press the setup button.
Note: To exit out of the setup menu, the only way to do this is to press the
setup menu again and it will take you back to your default home screen.
5– Remote Control Operation:
Remote Type “1”:
1- Home Button: Will return to main home channel “1”
2- Power Button: To Turn On/Off Receiver.
3- Mute Button: Will temporary mute Receiver Audio.
4- Back button: will return to previous menu.
5- Page Up/Down buttons: will scroll the channel/Favorite menu one page
at a time.
6- Guide Button: will display the package menu.
7- Info Button: will display more info about the channel being viewed.
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891011121314151617-
Channel Buttons: For changing channels or Activation Code Input.
Back Space Button: To remove previous character on screen.
Volume Up/Down: To Adjust volume level
Channel Up/Down: To Change Channel Numbers sequentially.
Up/Down – Left/Right Navigation Buttons.
“OK” Button: to access the channel menu or confirm any setting.
Remove Favorite Channel or access YouTube video.
Add To Favorite Channel
Hide/Unhide left column “Channel” menu.
Move Favorite Channel or Recording Menu.
18- DVR Buttons: Includes F.R , Play/Pause, F.F.,Prev, Stop, Next Buttons.
19- Aspect Ratio Button: Adjust screen fit 4:3, 16:9, Full Screen, Stretch.
20- Reload Button: will load back the default page “1” similar to the home
button but this can only be used if you are having
some issues with channels
21- Setup Button: Will allow you to access the setup menu.
To use the remote control, follow the instruction above about each
Button and how to use it. You can use the remote for the full operation
of the receiver.
The Screenshot is self-explanatory for the basic remote control usage.
Remote Type “2”:
56789-
1Home Button: Will return to main home channel “1”
2Power Button: To Turn On/Off Receiver.
Mute Button: Will temporary mute Receiver Audio.
34Back button: will return to previous menu.
Page Up/Down buttons: will scroll the channel/Favorite menu one page at a time.
Guide Button: will display the package menu.
Info Button: will display more info about the channel being viewed.
Channel Buttons: For changing channels or Activation Code Input.
Back Space Button: To remove previous character on screen.
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1011121314151617181920-
Volume Up/Down: To Adjust volume level
Channel Up/Down: To Change Channel Numbers sequentially.
Up/Down – Left/Right Navigation Buttons.
“OK” Button: to access the channel menu or confirm any setting.
Remove Favorite Channel or access YouTube video.
Add To Favorite Channel
Hide/Unhide left column “Channel” menu.
Move Favorite Channel or Recording Menu.
DVR Buttons: Includes F.R , Play/Pause, F.F.,Prev, Stop, Next Buttons.
Aspect Ratio Button: Adjust screen fit 4:3, 16:9, Full Screen, Stretch.
Reload Button: will load back the default page “1” similar to the
home button but this can only be used if you are having some
issues with channels
21- Setup Button: Will allow you to access the setup menu.
6– Available Packages:
Currently packages are bundled into 8 Major Packages, and 2 Sub Packages.
The Packages are as follows:
Packages: Arabic,ART,Indian,Turkey, Afghanistan,Pakistan,Kurdish,Iran,Africa.
The other 2 Packages are as follows:
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1- “ATN All Channels”, which includes all available channels.
2- “ART”
With one subscription you get access to all the 6 packages for only $35/month.
ART Package comes with separate subscription for just $5/month.
Having organized this way will make it easy for someone who only wants to view a bundled
package to view only channels related to it, without having to view the rest of the channels.
7– Available Channels:
Due to the large amount of Channels available, and to the change of channels every time by adding more
channels, the list of channels below might vary from time to time, if you are interested to see what new channels
are added, please visit our website at: http://www.iptvtech.net to get a list of the latest channels.
To Access the Channel Menu, Simply Press the “OK” button, and a pop-up box will display as follows:
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The left menus are Channels Available in each entire package.
I-
II-
III-
IV-
To add a channel to the Favorites, select the channel you want from the left menu where the
selected channel has a red rectangle around it, then press the “Green” button, and it will be
moved to the Favorites Menu.
To remove a favorite channel, point your cursor to the right menu, and select the unwanted
channel by highlighting it in “Red”, and then press the “Red” button, and the channel will be
removed.
To move a channel up or down on the favorites menu, select the channel you want to move on the
right menu, and press the “Blue” Button on your remote, then scroll to where you want the
channel to be moved and press the “OK” button. This will move the channel to that channel
number you selected. If you can’t see the channel, then press the “Reload” button on your
remote, and the channel will re-appear normally.
To hide the left menu, press the “Yellow” button on the remote, and you will only see the
favorites menu.
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Note 1: The channels/Favorite management buttons can only be used when the pop up window is
displayed, it will function for youtube & DVR feature if it is used outside that pop-up menu.
Note 2: The new channels might not be always fast, it might take time to update, but you can go to
the site and take a look and compare between this list and the list on the website for more
accuracy.
Note 3: When more channels gets added, the channel number will change, so if you find out that
the channel number you entered should show a specific channel and not showing your favorite
channel, then you have to go back to the left menu, find the new updated channel number, and
add it back to your favorite menu and move it using the “Blue” button to the channel number you
used to.
I-
Arabic Channels:
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SYRIA - (193)
SYRIA DRAMA - (194)
SYRIA DRAMA TIMESHIFT (195)
SYRIA EDUCATION - (206)
SYRIA TIMESHIFT - (512)
TAHA TV - (136)
TAHRIR TV - (243)
TAIBA TV - (239)
TAMAZIGH - (307)
TAQTAQ - (468)
TARANEM TV - (581)
TELELIBAN - (154)
TELELIBAN TIMESHIFT -
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IMAM HUSEIN 2 - (574)
INFINITY - (89)
IQRA - (331)
IRAQ TODAY - (505)
ISHTAR - (184)
JORDAN - (285)
JSC 1 - (363)
JSC 1 HD - (364)
JSC 1 HD - (583)
JSC 10 - (373)
JSC 2 - (366)
JSC 2 - (365)
JSC 2 HD - (367)
JSC 3 - (368)
JSC 4 - (369)
JSC 4 HD - (584)
JSC 5 - (370)
JSC 6 - (371)
JSC 7 - (585)
JSC 7 HD - (586)
JSC 8 - (587)
JSC 9 - (372)
JSC 9 HD - (588)
JSC EURO 2012 - (582)
JSC MUBASHER MISR (357)
KANAL 4 KURD - (382)
KANAL 4 KURD TIMESHIFT (439)
KARAMESH - (132)
KARBALA TV - (340)
KARIZMA - (414)
KARMA - (345)
KHORTUM TV - (297)
KIRKUK - (387)
KNN NEWS - (376)
KOREA TV - (281)
KOREK TV - (383)
KOREK TV TIMESHIFT (440)
KTV SPORT - (230)
KTV2 - (229)
KTV2 - (228)
KURD 1 - (381)
KURDISTAN - (385)
IIA S TV - (621)
AKDENIZ - (17)
AKILLI TV - (38)
ATV TURK - (45)
AZGI TV - (622)
BELGESEL - (31)
BERAT - (35)
BEYAZ - (44)
CAY TV - (24)
CINE 5 TURKEY - (623)
CNBC - (652)
CNN TURK - (5)
COCUK PLANET - (21)
DIJLE TV - (39)
DREAM T - (10)
DUNYA TV - (23)
E2 TURK - (757)
EKIN T - (36)
EURO D - (13)
EURO STAR - (9)
FB TV - (8)
FLASH TV - (27)
G KURDISTAN TV - (825)
HABER - (629)
HAWLER - (963)
HAYAT - (33)
HRT TV - (37)
KANAL 3 - (636)
KANAL 35 - (642)
KANAL 4 TV - (984)
KANAL 67 - (14)
KANAL 7 - (46)
KANAL T - (640)
KANAL TURK - (635)
KANAL URFA - (767)
KARADENIZ - (25)
KARAMEL - (1029)
KASTAMONU - (41)
KNN TV - (330)
KOMALA TV - (756)
KON TV - (12)
KOREK TV - (964)
MBC 1 TIMESHIFT - (23)
MBC 2 - (24)
MBC 2 TIMESHIFT - (25)
MBC 3 - (26)
MBC 3 TIMESHIFT - (458)
MBC 4 - (27)
MBC 4 TIMESHIFT - (442)
MBC ACTION - (31)
MBC ACTION TIMESHIFT (460)
MBC DRAMA - (29)
MBC DRAMA TIMESHIFT (459)
MBC MAGHREB - (20)
MBC MAGHREB TIMESHIFT
- (21)
MBC MAGHREB TIMESHIFT
- (457)
MBC MAX - (30)
MBC4 LOW - (28)
MCP IRAQ MUSIC - (188)
MCP IRAQ MUSIC
TIMESHIFT - (509)
MEDI 1 SAT - (308)
MEHWAR - (250)
MEHWAR +2 - (535)
MELODY AFLAM - (85)
MELODY AFLAM TIMESHIFT
- (443)
MELODY DRAMA - (86)
MELODY DRAMA TIMESHIFT
- (482)
MELODY HITS - (87)
MELODY SPORT - (88)
MERGAB - (541)
MERSAL TV - (600)
MIRACLE - (350)
MISR 25 - (248)
MISR ZERAYA - (531)
MISURATA - (322)
MIX TV - (113)
MODERN HORRIA - (251)
MODERN KOORA - (253)
MODERN SPORT - (252)
Turkish Channels:
MEHTAP - (20)
MMC TURK - (34)
MMC TV - (760)
NEWROZ - (759)
NRT NEWS - (118)
NTV - (691)
NTV SP - (731)
PEMBE - (824)
ROJ TV - (758)
ROJHELAT - (649)
RUMELI - (646)
S AVRUPA - (19)
S-HABER - (22)
SEMERKEND - (42)
SHOPPING - (559)
SHOW - (6)
SIM TV - (620)
SINEMA - (630)
SPEEDA TV - (537)
SRT TV - (40)
SYPSAK - (765)
TATLISES - (18)
TEMPO - (28)
TGRT - (7)
TISHK TV - (654)
TNT TURKEY - (11)
TRT 6 - (645)
TRT COCUK - (30)
TRT T - (29)
TURK - (26)
TURK 24 - (1054)
TURKC - (602)
TURKMENELI - (544)
TV 58 - (641)
TV1 TURK - (43)
TVT TURK - (49)
ULKE TV - (48)
ULUSAL - (16)
VATAN TV - (639)
VIN TV - (961)
VIVA TV - (625)
YAMURACK TV - (50)
TIMESHIFT (521)
NOUR SAT - (349)
NOUR SAT TIMESHIFT
(579)
NOURSAT ALSHABAB
(580)
NRT KURDISTAN (377)
OMAN 2 - (589)
OMAN TV - (375)
ON TV - (124)
ON TV TIMESHIFT (499)
ONTV LIVE - (125)
ORIENT NEWS - (203)
OSCAR DRAMA - (98)
OSCAR DRAMA 2 (99)
OTV LEBANON - (145)
OTV LEBANON
TIMESHIFT (502)
OTV TIMESHIFT - (417)
PALESTINE ALYAUM (547)
PANORAMA ACTION (63)
PANORAMA ACTION
TIMESHIFT - (64)
PANORAMA COMEDY
- (67)
PANORAMA COMEDY
TIMESHIFT - (68)
PANORAMA DRAMA (65)
PANORAMA DRAMA 2
- (66)
SALAH ALDIN - (180)
SAMA ALMOSOUL - (178)
SAMA CINEMA - (103)
SAMA CINEMA 2 - (104)
SAMA CINEMA 2 TIMESHIFT
- (492)
SAMA CINEMA TIMESHIFT (448)
SAMA DUBAI - (213)
SAT 7 PLUS - (351)
SAUDI 1 - (264)
SAUDI 2 - (265)
SAUDI SPORT 1 - (273)
SAUDI SPORT 1 HD - (275)
SAUDI SPORT 2 - (274)
SAUDI SPORT 2 HD - (276)
SAUDI SPORT 3 HD - (277)
SAUDI SPORT 4 HD - (278)
SAUDI SPORT 5 HD - (279)
SAUDI SPORT 6 HD - (280)
SCOPE - (231)
SCOPE TIMESHIFT - (528)
SELA - (267)
SEMSEM - (137)
SHA3BAYAT - (258)
SHA3BIYAT PLUS - (259)
SHADA SYRIA - (198)
SHAHED TV - (232)
SHARJAH - (218)
SHARQIA NEWS - (160)
SHARQIYA - (159)
SHEBA TV - (293)
SHEFA TV - (352)
PANORAMA DRAMA 2
TIMESHIFT - (479)
PANORAMA DRAMA
TIMESHIFT - (478)
PANORAMA FILM - (69)
PANORAMA FILM
TIMESHIFT - (70)
PAYAM - (378)
PELISTANK KURDISH - (591)
VIN TV - (384)
WANASAH - (90)
WELAD AL BALAD - (45)
WIN TV - (415)
YEMEN TODAY - (550)
YEMEN TV - (291)
ZAGROZ - (590)
ZARGOZ - (380)
ZEE AFLAM - (47)
ZEE AFLAM TIMESHIFT (453)
ZEE ALWAN - (469)
ZOOM SPORT - (255)
ZWEINA BALADNA - (545)
(418)
THAQALYN TV - (576)
TIME CINEMA - (105)
TIME CINEMA TIMESHIFT (449)
TIME COMEDY - (106)
TIME COMEDY TIMESHIFT (450)
TIME DRAMA - (107)
TIME DRAMA TIMESHIFT (451)
TIME ELSOBKI - (109)
TIME MAZIKA - (110)
TIME QURAN - (112)
TIME SPORTS - (111)
TIME TIATRO - (108)
TIME TURKY - (493)
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KRAL TV - (15)
KURD 1 TV - (117)
KURDISTAND - (1)
KURDSAT - (119)
MALATYA TV - (634)
III-
YOL TV - (32)
YURDUM TV - (47)
African Channels:
AL-SAEDA - (524)
BLUE NILE - (411)
ERITREA - (506)
ETIOPIA - (795)
HC SOMALI - (856)
MURITANIA - (507)
ROYAL - (910)
SNTV - (334)
SOMALI LAND - (343)
SOMALI TV - (547)
SSTV - (942)
SUDAN TV - (546)
UNIVERSAL - (648)
VOX AFRICA - (732)
ZOAL TV - (528)
IV-
ALTEET DANCE - (748)
ARIANA - (656)
ATV IRAN - (665)
AVA TV - (689)
BBC PERS - (822)
BEUTY TV - (671)
EBC TV - (858)
FARSI 1 - (929)
FARSIFACE - (833)
GEM MUSIC - (663)
ICC TV - (679)
IM-HUSSEIN - (827)
IRAN A TV - (835)
IRAN FMTV - (832)
IRAN MTN - (658)
IRAN MUSIC - (826)
IRIB 1 - (669)
IRIB 2 - (670)
KAHKESHAN - (676)
LIBYA TV - (830)
MBC PERS - (523)
MI TV - (675)
MOHABAT - (683)
NEJAT - (831)
PARS 1 - (548)
PAYAM - (829)
PDF TV - (685)
PEN IRAN - (695)
PERSIA 1 - (672)
PERSIAN S - (673)
SAHAR 1 - (667)
SAHAR 2 - (668)
SALAM TV - (682)
SAMEN TV - (49)
SAT7 PERS - (772)
TAK TV - (688)
THE PERSIAN MOVIES (659)
TV 20 - (828)
TV 4 IRAN - (674)
VOA PERS - (707)
ZEMZEM - (930)
Persian Channels:
Page 18 of 35
V-
Kurdish Channels:
AGHANINA MUSIC - (1035)
G KURDISTAN - (859)
HANEEN MUSIC - (764)
HAWLER - (963)
IQRA - (331)
KANAL 4 TV - (984)
KIRKUK TV - (1061)
KNN TV - (2)
KOMALA TV - (756)
KOREK TV - (983)
KURD 1 TV - (1060)
KURDSAT - (3)
MAJD QURAN - (412)
MCP MUSIC - (781)
MMC TV - (760)
NEWROZ TV - (759)
NRT NEWS - (1058)
PAYAM - (430)
ROJ TV - (758)
ROJHELAT - (649)
SPEEDA - (537)
TISHK TV - (654)
TRT 6 - (645)
VIN TV - (1059)
ZAGROS - (335)
VI-
Pakistani Channels:
ARIANA - (656)
ARY NEWS - (755)
DM DIGITAL - (701)
HIDAYAT TV - (747)
IMAGINE - (696)
IQRA PAK - (734)
MADANI CHANNEL - (733)
MTA TV - (736)
NOOR TV - (746)
PDF TV - (685)
PEACE TV - (535)
PEACE URDU - (743)
PRIME TV - (737)
PTV GLOBAL - (699)
TAKBEER - (697)
VII-
ART Package:
ART AFLAM 1 - (1)
ART AFLAM 2 - (2)
ART AFLAM 3 - (3)
ART HEKAYAT 1 - (4)
ART HEKAYAT 1 (TS) - (5)
ART HEKAYAT 2 - (6)
ART HEKAYAT 2 (TS) - (7)
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8- Available Subscriptions:
Subscriptions can be purchased in 4 different options For Arabic & ART Packages.
1234-
Every Month.
Every 3 Months.
Every 6 Months.
Every 12 Months.
Purchasing Arabic Package, will allow you to access all channels available (Arabic, Persian,
Turkish, Indian, African, Pakistani, Kurdish) on the box except the ART channels with is sold
separately.
Purchasing a 12-Month Subscription will save you approx. $50 less due to the special offer that
comes with the package, and comes with Free ART Channels as well.
9- DVR Operation:
Currently the DVR option is not fully functional and is in the process of development, but it is
limited to a 20 min recording for the time being.
To use the DVR feature, a USB Thumb Drive that is fully formatted on windows 7 platform must
be used. If the thumb drive is not properly formatted or is not formatted XFS file system, you will
get an error message on the screen when you try to record or press any of the DVR features.
1- Plug the USB Thumb Drive in one of the 2 USB ports on the box.
2- From the remote control use the following buttons to control the DVR operation:
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Type 1:
Type 2:
On the remote control,
a) The Back & Next Buttons are used to navigate through the entire contents of the USB
Thumb Drive.
b) The RR & FF is used to move the beginning or the end of the recordings.
c) The Play/Pause Button is used to play existing recordings as well as pause any recording.
d) The Stop button that will stop playback or recording.
A Screenshot of the Recording Feature is as follows:
To Record an event,
a) Press the green button once while a channel is on.
b) A pop-up window will display that requires to enter when to record the even, it can be to
start recording now, or based on the schedule below (start & end date/time) as well as the
date for the event.
c) After selecting the recording time, press the OK button.
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To cancel and go back to previous page, select the “Cancel” Button and click “OK”
If the recording was set to record now, the event will start to record right away and a small red
icon will display on the corner of the TV indicating that recording is in progress. To stop the
recording, simply press the “Stop” button or to Pause Recording, press the play/pause button.
To resume recording press the Play/Pause button again.
If the recording was set on a schedule, then the recording will stay on hold up till the date & time
comes, and stops when the end time has reached.
On both cases once the recording is complete, you can playback the recording by pressing on the
play/Pause button, and the playback will start from the beginning.
If more than 1 recording was captured, you can skip one recording at a time by press the Back &
Next buttons accordingly to skip to the next recording.
Press the R.R & F.F to move to the First or to the last recording without having to view all
recordings taken.
If you need to temporary stop the playback at any time, simply press the Play/Pause button and
the picture will freeze, pressing the same button again will resume playback.
Note: because this feature is still under development, it is only limited to a 20 min recording time
limit only, and it will stop as soon as this time limit is reached. Also make sure the Thumb Drive is
large enough to fit the recording.
Upon estimation, a 1 Gig Thumb Drive will fit around 15 mins of recordings.
10- New Features:
One of the exciting features in this receiver is that it is open to allow lot of functionality to be
added to it by just restarting the box, without having to replace it. This will include all firmware,
where it can apply to the box on the fly directly from the provider.
1) New feature has been added lately, where you can watch you tube videos, this feature is
accessible by clicking on the red button, and the you tube page will load at no extra cost to
you.
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You can use the remote control which contains alphanumeric characters to type and search for
any kind of video, and you can watch it directly on your TV.
After entering the string you want, point the arrow keys to the search button and click on “OK”
and then scroll to your favorite video and press the “OK” button again will open the video. To
exit out of the video and return back to your TV, simply press the “Home” button on the remote
and it will take you back to your original page.
2) Another new feature is called “ATN Live TV”, this is a new feature that has been
introduced that allows you to watch most of the live channels directly on your “iphone”,
“ipad”, “ipod”, and even “Android phones”, as well as watch these exciting channels.
Unfortunately, this is not a free service and it requires a separate subscription if you are
planning to use it. Plus, you need to have to be a current Subscriber to any of the main
subscriptions available to use this feature.
If you are interested to use this feature, please call us at our number:
(201) 470-4333 to know more about pricing & requirements to use this feature.
It can be purchased for: 1 day,7 days, 30 days, 3 months, 6 months, 12 months.
Only eligible subscribers can use this feature with active subscription.
Once eligible, you will be provided with a user name & password to use and you can enter those
credentials in the mobile device to be able to watch the channels.
11- Coming Soon Features:
Future Plan Enhancements and features include:
1- Channel Availability and Stability improvements.
2- Additional Channels & Packages to be added.
3- Fully Functional DVR Feature with lots of Features.
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4- Adding more features to the Receiver
5- New Receiver that supports wireless connectivity.
12- Available Accessories:
As mentioned from the wiring diagram that this receiver supports only wired connectivity to the
internet, it does not include a wireless connectivity. But if your receiver and the Router are away
from each other, and there is no way to run a network wire between the TV & the router, the
only possible way is to use the Power Line Adapter that can be purchased from any computer
store, or it can be purchased From Us. The Power Line adapter will allow you to use your existing
power line wiring to transfer internet data over the power wires to deliver internet to your
receiver.
Most Recommended Types include
1234-
Netgear
Linksys
D-Link
TP-Link
The speed should be at least 200Mbps to get a full non-intermittent picture from the internet to
the receiver, any device that does not meet the min. requirement or type, will display a choppy
picture and we are not responsible for any issues caused to the stability of the picture.
a) Power Line Adapter:
It comes set of 2 devices, one that connects the 1st adapter to the router, and the 2nd adapter
that will connect the receiver to the internet.
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All you have to do is simply plug the 2 adapters in any power outlet.
Note: The adapter should be plugged directly in the plate on the wall, it should not be connected
to any extension cord or surge protector, as this won’t guarantee the operation of the devices.
Read the attached manual of the device on how to connect it.
b) UHF Remote Extender :
Currently, the remote control that comes with the receiver is only set to use infra-red signal to
operate, but if UHF operation is required so that the remote can operate without having to point
it directly to the receiver, a uhf remote extender needs to be purchased to allow the remote to
be used in any room around the house.
There are 2 types that are recommended:
1-
This type of extender can be used by using the supplied battery replacing the one of the existing
batteries in the remote, and pointing the transmitting sensor that is connected to the saucer to
the infrared receiver on the box, which is located on the left side of the box facing the receiver.
c) HDMI Splitter :
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HDMI Splitter can be used if you want to split the HDMI signal to 1 or more TVs at the same time,
The Screenshot below is used to connect 2 TVs to 1 Receiver.
If you need more ports there are adapters can split the signal to 3 or more TVs depending on the
need.
d) Wireless HDMI Transmitter/Receiver:
If you need a way to connect 2 or more TVs in 2 different rooms in your house where it is not
possible or not easy to run a wire between the receiver and the 2nd TV, the best way is to buy this
type of Wireless HDMI transmitter/receiver. This is a very sensitive device; it can work in some
cases.
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If you are interested to purchase this device, call us and we’ll explain to you if it can work with
your home structure. In order for the device to work, the front view of these 2 devices needs to
be hanged on a wall that is open, because if it is put in a location that is closed will not get a
signal.
This device works on a 2 story structure as long as there is not too much interference from the
surrounding area.
The maximum distance is approx... 100 ft. distance.
The signal quality is very good once the signal is reached, but it is very sensitive to motion, so it
should not be put in a location where it can be susceptible to motion.
If you want to connect a 3rd TV, simply purchase an additional receiver and connect it to your
new TV using the same process above.
The exciting feature about this that it comes with a remote extender cable so that you can
control you’re remote wirelessly as well.
e) HDMI Power link Audio/Video Transmitter/Receiver:
If you require a device that can use the Power Line to transmit the Audio/Video signal in a single
room, then this device is the proper one for you. It can only be used in the same room as
because due to the wiring connection in the house. For more information, please contact us to
provide you more details about this device.
This unit has 2 connections:
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These 2 units come together and can be used in conjunction with the HDMI Splitter in section C.
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f) Wireless Audio/Video Transmitter:
If you need a regular wireless audio/video transmitter that uses the Composite Audio/Video
connection without having to use the HDMI connection to connect to a 2nd TV, then this device is
the right for you.
Wireless Transmitter and Receiver Kit: 5.8 GHz, Video/Audio, 7 Channels Selectable.
This device is the perfect device to get a good signal at the same time not interfering
with any other wireless device because it run on the 5.8 GHz frequency. It has 7
channels selectable if you decided to add more than 1 receiver to this package. You
can use this device in conjunction with HDMI to get 2 simultaneous signals to 2 TVs
without the need of any additional device.
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g) Infrared Remote Control Transmitter/Receiver:
If you need a remote extender that extends to your 2nd TV that is located anywhere
around the house, then the device below is the right fit,
You connect the transmitter cable to your Receiver’s infrared receiver, and connect both
devices to the power line. All you have to do is to put the 2nd device (Receiver) close to
the 2nd TV and point your remote to the receiver to send the signal to the Box.
A good example would be similar like this one:
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13- Troubleshooting Error Messages:
a) You will see this Error Message when ATN has bad weather and/or the signal is from the satellite
is low. The picture will come back very soon.
b)
This error message means that the connection between your IP TV Receiver and the Internet is
lost. Make sure the Internet cable is plugged into the IPTV Receiver and Internet Modem or
Internet Wireless.
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To try to resolve this issue, try 1st to reboot your Internet Modem and Wireless, and then reboot
your IPTV Receiver.
If you still see this error message after doing the steps above, please contact us to help you
resolve this issue.
c) This error message means your IPTV Receiver is not connected to the Internet Ethernet cable.
d) This error messages appears on the TV if there is internet disconnection on the customer side.
Please contact your ISP.
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If you are having other issues with your receiver call us so we can help you out. If you want to
call us, please make sure that the internet connection is working, and you can access websites
using a regular PC. And make sure also the cables are properly connected and there is no
problem with the port or cable that runs between the router and the receiver.
Note: if you are having a choppy picture when trying to access all channels on your receiver, then
you might be experiencing network connectivity issues, to check this out, go to this website:
http://www.speedtest.net and run the test there.
If you get a speed of less than 2 Mbps, then there is an issue with your internet connection, and
you need to check with your ISP to see if the problem is with your cable modem or router. Once
the issue has been resolved, then the picture should display normally and you should get a clear
and stable picture afterward.
14- Billing Questions:
If you are having issues with a charge on your credit card that you think it might not be right, or
the improper amount charged, or any billing questions whatsoever, you should contact the
billing department immediately, billing department is available between 10 am till 7 pm Eastern
Time.
The Billing Department Contact Number is: 1-855-872-4788
You need to contact this number if your subscription expired, or if you are having trouble activating your
receiver or if your credit card information has expired.
When calling please have the following information ready:
-
Your Full Name
Your Receiver’s Serial Number located on activation window screen in section 18.
Your Receiver’s MAC Address (if required) located on activation window screen in section 18.
The Receiver serial number starts with XVxxxxx where the “X” is the digits on the receiver.
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15- Technical Questions:
If you have any technical questions related to accessories to use, channel information, other
error messages on the screen that was not listed in section 13, please feel free to call us so we
can try to resolve the issue for you.
Our Technical Department is: (201) 470-4333 and ask for “Mr. Roland”.
Technical Support Hours: M – S (Monday Through Saturday) from 9 am till 8 pm Eastern Time.
Note: Receiver is covered under warranty as long as the receiver is active and under subscription,
for any issues with your receiver, call us and let us know, so we can give you the address to
where to send the broken Receiver and we will ship a replacement box instead to you as soon as
we can. The new box will be shipped out as soon as we receive the broken Receiver.
16- Contact information:
To contact us about any other questions, such as new channels, or suggestions, we would be
glad to listen to your feedback and we will try our best to meet most of the requirements if
possible.
Please call us on: (201) 470-4333 and ask for “Mr. Roland”.
Office Hours: Saturday: 9 am till 12 pm Eastern Time.
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17- Receiver Activation/Activation Process:
After you purchase your receiver, by default the receiver is not activated, and it requires
between 24 to 36 hours for the activation to be complete. Once Receiver purchased, we will be
notified of the date & time the receiver purchased, and we need time to process your credit card
and verify all information are correct, which requires some time. After we finish with that
process you will receive an email with your activation code that you can use to activate your
receiver.
Once you receive your activation code, the process takes less than 5 mins to activate and it is
straight forward.
Once you turn on the receiver after connecting and verifying that all cables are connected
properly and securely, and once the receiver’s Operating system loads successfully:
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You will be presented with the screen below asking for activation code:
Enter the activation code provided into the highlighted box above.
Note: make sure the digits entered are all Numeric, and press the OK button after each digit to make sure that it is
saved there, once you press on every digit you will get a drop down list containing characters & digits, you should
only select the digits by using the Up/Down arrow keys, and once you highlight that number, press the OK, then
the selected digit will show up in the box, enter all digits provided, and once you verify that the number is correct,
press the “OK” button, then you get a confirmation popup window, that your receiver has been activated. And
you can start watching the channels. If you get an error message saying that the number entered was incorrect,
you can have up to a max. Of 10 incorrect attempts, after those 10, the receiver will be locked and you won’t be
able to re-activate it again up till 1 hour and you have to turn OFF and then ON again. So, in order to avoid this
issue, if you enter the code twice and it didn’t work as provided, then please call us to resolve the issue on: (201)
470-4333 during regular office hours.
You will also get this screen if your subscription or your credit card has expired. You need to call
our billing department to provide the updated information, and you will be provided with a new
activation code to re-activate your receiver.