Troop Cookie Manager Guide - Girl Scouts Heart of Central California

Transcription

Troop
Cookie Manager Guide
2015–2016
girlscoutshcc.org/cookies
Questions?
Abigayle Curtis, Product Sales Director
Beth Hatch, Product Sales Specialist
Samantha Rodrigue, Product Sales Specialist
Elena Schwed, Product Sales Specialist
916-452-9181 or 800-322-4475
[email protected]
Notes
IMPORTANT
DATES
Girls Take Initial Orders:
January 8-24, 2016
Girls Continue
Taking Orders:
January 24-March 13, 2016
Troop Booth Sales Begin:
February 19, 2016
National Girl Scout
Cookie Weekend:
February 26-28, 2016
Final Cookie
Payment Due:
March 14, 2016
Troop Treasure Mailed:
May 13, 2016
Rewards Distributed:
End of May 2016
ABC Bakers
24/7 Help Desk
Contact Information
800-853-3730
[email protected]
2
girlscoutshcc.org/cookies • 1-800-322-4475
TABLE OF CONTENTS
Overview
January
Cookie Manager Responsibility
4
Troop Booth Sales
19
Troop Leader Responsibility
6
Booth Sale Selections
20
How the Cookie Crumbles
7
Initial Troop Order Review
21
November-December
February-March
Cookies We Sell
8
Initial Order Pick-up
22
Gluten Free Cookies
9
Mega Drop
24
Project Thank You
10
Troop Booth Sales
25
Cookie Program Materials
11
Troop Booth Sales Data
27
Proceeds and Reward Plans
13
Transfers and Planned Orders
28
Family Involvement
16
30
Setting Up Snap+
17
Damages, Overages
and Shortages
COCO Registration
18
Theft , Loss and
Product Complaints
31
Outstanding Cookie Accounts
32
Banking and Financial
Transactions in Snap+
33
Before March 16, 2016
Main Rewards Order, Reports
and Final Paperwork
35
Training Videos
• Be sure to visit girlscoutshcc.org/cookies
to view the training videos posted.
• Look for this notice throughout the service
unit cookie manager and troop cookie
manager user guides for specific video
topic details.
TRAINING VIDEO AVAILABLE
3
November—December
The Girl Scout Cookie Program is designed to be a positive, fun and influential experience for girls.
Girls can grow important life skills like goal-setting, decision-making, money management, people
skills and business ethics while also observing the Girl Scout Promise and Law.
Your Role
• Register for the 2015-2016 Girl Scout
membership year.
• Have a current (within the last 5 years)
background check on file with GSHCC.
• Complete and return a Product Sales
Volunteer Position Agreement. Submit it to
your service unit cookie manager.
• Attend troop cookie manager training and
review all just-in-time training materials.
• Assist the troop leader in ensuring all girls and
required adults are registered.
• Train each caregiver on the cookie program.
• Have each caregiver receiving cookies
complete and submit a Cookie Permission
and Responsibility Record form. You will
retain these forms until the end of the
cookie program.
• Give each caregiver a M-3 Money and/or
Cookie Receipt every time they receive
cookies and turn in funds.
4
• Use the graph at the bottom of the Cookie
Permission and Responsibility Record form to
track balances of both cookies and money.
This is a great tool to accurately track
packages distributed to girls and financial
payments made by the caregiver.
• Always obtain and document signatures
on all forms regarding cookie and money
exchanges.
• Only accept personal or business checks
under $60. Checks should be pre-printed with
name(s), address, phone number, checking
and routing numbers. Do not accept
un-printed (counter) checks. Never accept
a check for more than $60 from a customer
you do not know. Checks should be made out
to Girl Scouts Heart of Central California or
GSHCC. Do not accept checks at booth sales.
• Please write the troop number and the girl’s
initials in the memo line on all checks.
November—December
• In place of accepting a check, GSHCC
encourages troops to utilize a credit/debit
card reader. Check with your financial
institution about the purchase or rental of a
card reader as well as the fees associated.
Card readers from Flint, Intuit or Square are
options. Troops are responsible for all fees
associated with using a card reader. Troops
utilizing card readers cannot pass along
the fees associated with the use of the card
reader to a customer. Each package of
cookies must sell for $5, no less and no more.
• Deposit regularly and often into the GSHCC
account and the troop account.
• Enter all deposits into Snap+ as they are
made and keep copies of all bank deposit
receipts.
• Review the notes about each of your booth
sale locations prior to your booth sale.
• Keep records of communication with
caregivers (texts, emails, phone calls, etc.).
• File a Collection Report and supporting
documents if a caregiver defaults to the troop.
• Turn in all deposit receipts and final paperwork
to the service unit cookie manager by the due
date given.
• Provide a signed copy of the final Troop
Balance Summary report from Snap+ to the
troop leader.
• Good luck and have fun!
• Have each girl and the troop set a cookie
sales goal.
5
November—December
Troop Leader Responsibility
Your Role
• Please be particular when recruiting a troop
cookie manager.
• Have each girl and the troop set a cookie
sales goal.
• Have the troop cookie manager attend the
troop cookie manager training provided by
the service unit cookie manager.
• Deposit regularly and often into the GSHCC
account and the troop account.
• Have your troop cookie manager register
for the 2015-2016 Girl Scout year.
• Have every girl within your troop register
for the 2015-2016 Girl Scout year.
• Verify you, co-leaders and assistant
leaders are registered for the 2015-2016
Girl Scout year.
• Have every adult handling money register for
the 2015-2016 Girl Scout year.
• Have a troop bank account approved by the
service unit treasurer. This is a requirement to
participate in the cookie program.
• Discuss with the girls The 5 Skills: goal-setting,
decision making, money management,
people skills and business ethics.
• Discuss with each caregiver The 5 Skills.
6
• Verify and collect validated deposit receipts
from the troop cookie manager.
• Review the notes about each of your booth
sale locations prior to your booth sale.
• File a Collection Report and supporting
documents if a caregiver or the troop cookie
manager defaults to the troop.
• Assist the troop cookie manager with
their duties.
• Spend troop proceeds from the cookie
program on Girl Scout troop activities.
• Obtain a copy of the final Troop Balance
Summary report from Snap+ from the troop
cookie manager and review it, plus share it
with the girls and their caregivers.
• Good luck and have fun!
November—December
How the Cookie Crumbles
How the Cookie
Crumbles
$0.20
$0.90
Total: $5.00
$2.91
PER PACKAGE
Cost of Cookies
Troop Proceeds*
Rewards
$0.99
Council Services*
* What are council services? $2.92 from each package stays in our council and goes toward
services
that
girls and volunteers, including: council-wide quality events and
Older Girl Proceeds
are $1.00
persupport
package.
**
for girlsApproximately
such as resident
and horses;
program;
adult
volunteer
What are GSHCCprograms
council services?
$2.91camp
from each
packageour
soldoutreach
stays in our
council and
goes
towards services that
support girls and training
volunteers,
including
council-wide
events
and programs
for girls such as
resident
campmaintenance.
and horses, our outreach
and
development;
financial
assistance;
administration;
and
property
program, adult volunteer training and development, financial assistance, administration and property maintenance.
*
7
November—December
Cookies We Sell
THANKS-A-LOT®
Shortbread cookies dipped in rich fudge
and topped with an embossed thank you
message in one of 5 languages.
CRANBERRY CITRUS CRISPS
Crispy cookie, made with whole grain,
full of tangy cranberry bits
and zesty citrus flavor.
LEMONADES™
Savory slices of shortbread
with a refreshingly
tangy lemon flavored icing.
GF!
TRIOS
PEANUT BUTTER PATTIES®
THIN MINTS®
PEANUT BUTTER SANDWICH
Chocolate chips nestled
in a gluten free
peanut butter oatmeal cookie.
Crispy chocolate wafers dipped
in a mint chocolaty coating.
8
Crispy vanilla cookies layered
with peanut butter and covered
with a chocolaty coating.
Crisp and crunchy oatmeal cookies
with creamy peanut butter filling.
CARAMEL DELITES®
Vanilla cookies topped with caramel,
sprinkled with toasted coconut, and
laced with chocolaty stripes.
SHORTBREAD
Traditional shortbread cookies.
November—December
Gluten Free Cookies
Your Role
Did you know?
• Troops wishing to sell the Trios Gluten Free
cookie will need to place their order beginning
December 1, 2015 at 12 p.m.
• We are offering another year of the gluten
free cookie, Trios. Developed in response to
volunteers, girls and consumers who have
asked for gluten free Girl Scout Cookies.
• Troops can order up to five (5) cases
(twelve packages per case).
S
O
I
R
T
FREE
GLUTEN ERING
ORD
COOKIE
BEGINS 2015
ER 1,
B
M
E
C
E
D
.
AT 12 P.M
• Millions of Americans have problems eating
food with gluten—so ABC Bakers created
a delicious cookie just for them! Made with
real chocolate chips, real peanut butter and
certified gluten free whole grain oats.
• Trios orders count towards the troop earning
the Early Reward based on the per girl
average (PGA) for the initial order. See Early
Reward Opportunity section in this user guide.
• Trios will be managed in Snap+. GSHCC will
transfer the troop’s order into the troop’s
inventory in Snap+.
• Girls can earn rewards for their Trios Gluten
Free cookie sales. The troop can transfer
these sales in Snap+.
• Trios are $5.00 per package.
• If there is excess inventory of gluten free
cookies after the initial order, they will be
allotted on a first-come first-served basis.
• Troops will pick up TRIOS orders when they
pick up their initial order of Girl Scout cookies
in February.
• Supply is limited.
Reference
• Troops will visit our website at
girlscoutshcc.org/glutenfree to place
their order.
9
November—December
Project Thank You
GSHCC Project Thank You
Troop Project Thank You
• Inform troops that Project Thank You is a
great opportunity for the public to support
the Girl Scout Cookie Program and their
community.
• After the initial order of Project Thank You
cookies, troops can host their own
donation drive.
• GSHCC Project Thank You is used to
support military families as well as veterans
in local hospitals.
• Cookies ordered during the initial order are
virtual and will be given directly to charity by
GSHCC.
• Troops will not pick up Project Thank You
cookies sold during the initial order period at
their scheduled pick-up location.
• The troop remains financially responsible for
these virtual cookies.
• Project Thank You cookie orders are not
rounded to the fullest case during the initial
order process in Snap+.
• The white column on the girl order card is for
Project Thank You orders.
• Project Thank You is referred to as “Cookie
Share” in Snap+.
• Project Thank You Cookies accepted at the
Sacramento Regional and Modesto Regional
GSHCC offices until March 18, 2016 at 5 p.m.
10
• Troops may choose to donate their
Project Thank You cookies to a local charity
of their choice.
• Examples of local charities are food closets,
senior citizen centers and local shelters.
• Great places to promote Project Thank You
are at booth sales, troop events, and
individual sales.
• Troops must make their own arrangements to
donate cookies to the charity of their choice.
November—December
Your Role
Did you know?
• Be sure you have all the materials you need
for your troops.
• These resources are available on our website
for your troop:
• Troop Cookie Manager 2016 User Guide
• Cookie Rally Guide
• Booth Sale Behavior and Etiquette Pledge
• Booth Sale Guidelines
• Troop Booth Sale Worksheet
• Sample Money and/or Cookie Receipts
• Troop Final Envelope
• Printable cookie order card (available
after January 8, 2016.)
• Just in-time training videos
• Inform the girls and caregivers where to find
information, useful tools and training videos.
The Materials
• 2016 Troop Final Envelope: one per troop
• Money and/or Cookie Receipt books: three
per troop
• Troop Goal Setting Poster: one per troop
• Cookie Permission and Responsibility Record
forms: one per girl
• Girl money envelopes: one per girl
• Girl Order Card: one per girl
• Deposit slip(s)
• These forms are available on our website for
your troops:
• Cookie Permission and Responsibility
Record form
• Product Sales Volunteer Position
Agreement form
Reference
For Volunteers, Girls
and Families to use!
• ABC Baker’s website: abcsmartcookies.com
• COCO–Cookie Command
• Find troop activities, crafts, and more!
• Marketing ideas
• Booth sale promotion
•Recipes
• Nutrition information
• Themed clipart on Flickr
• Helpful videos on the ABC Baker’s
YouTube channel
• Our Website—girlscoutshcc.org/cookies
11
November—December
Your Role
Twitter
• Help girls use social media to promote the
Girl Scout Cookie Program.
• Follow us @GirlScoutsHCC
Did you know?
• Technology is a great use of your resources.
Reach out to your contacts if you can’t go
door-to-door.
Our Website
• girlscoutshcc.org
• Girl Scouts Heart of California’s website is
your number one Girl Scout resource.
• Be sure to follow us on Twitter to receive instant
updates about GSHCC, particularly during
the upcoming Girl Scout Cookie season. We’ll
tweet when cookie cupboards are stocked and
remind you about important dates.
Instagram
• Follow us @girlscoutshcc
• You will receive updates about GSHCC,
particularly during the upcoming Girl Scout
Cookie season.
Facebook
Pinterest
• For girls 13+
• Follow us at pinterest.com/girlscoutshcc
• Like us on Facebook to receive marketing
ideas, up-to date cookie information
and more.
• A perfect resource for troop leaders,
volunteers and Girl Scouts planning activities
and projects together. Snack recipes, craft
ideas, camping tips, games, booth sale ideas–
we pin it all!
• Tag us in your pictures.
• Facebook.com/GSHCC
GSHCC Blog
girlscoutshcc.org
facebook.com/gshcc
@girlscoutshcc
@girlscoutshcc
pinterest.com/girlscoutshcc
girlscoutshcc.blogspot.com
12
• Follow us at blog.girlscoutshcc.org
• Our blog features stories about local troops,
Girl Scout Award recipients, cookie-selling tips,
and upcoming events.
November—December
Your Role
• Be familiar with the proceed and reward plans,
including the new Troop Treasure opportunity:
• Troop Proceeds and Girl Rewards
• Early Reward opportunity
• Older Girl Proceeds and Older Girl Rewards
• Troop Treasure opportunity
• Do you have an older girl troop with all girls
registered as Cadette, Senior and/or
Ambassadors? Discuss choosing Older
Girl Proceeds and Older Girl Rewards. Decision
must be unanimous. See plan difference below.
REWARDS
GIRL SCOUTS HEART OF CENTRAL CALIFORNIA
Cookie Program Runs January 8 —March 13, 2016
OR
Hedgehog Lip Gloss
Theme Patch
40+ Packages
60+ Packages
You will earn an
achievement bar to display
the number of packages
sold (in increments of 100)
100+ Packages
210+ Packages
REWARDS ARE
CUMULATIVE!
150+ Packages
OR
Journal OR
Fiber Optic Light
110+ Packages
AND
Small Hedgehog Plush OR
Earring Mix Not Match Set
Dream Design Do!
T-Shirt
6-in-1 Scarf AND
Folding Sunglasses
325+ Packages
OR
AND
Large Hedgehog OR Duffel Bag
475+ Packages
Sport Bottle AND Sporty Kooler
600+ Packages
Dream Design Do!
Hoodie Pullover OR Beach Towel
850+ Packages
• Troop can earn the early reward bandana
and lanyard.
• Girls can earn patches, achievement bars,
and reward items.
Achievement Bar
OR
Troop Proceeds and Girl Rewards
• Troop earns $0.90 per package sold.
My Goal:
OR
Karaoke Machine*
950+ Packages
*Item may not be exactly as shown.
#Cookieboss
Overnight Adventure
June 11-12, 2016
1,200+ Packages
Scooter & Helmet OR
Skateboard & Helmet*
1,650+ Packages
VIP Session at Camp Menzies
June 20-24, 2016
2,250+ Packages
GIRL SCOUTS HEART OF CENTRAL CALIFORNIA • girlscoutshcc.org • 1-800-322-4475
• Troop can earn Troop Treasure.
• All troops will be assigned Troop Proceeds
and Girl Rewards in Snap+.
Older Girl Proceeds and
Older Girl Rewards
• Available only to troops with all members
registered as Cadettes, Seniors and/or
Ambassadors. Multi-level troops with
registered Daisy, Brownie and Junior
members do not qualify.
• Troop earns $1.00 per package sold.
• Troop can earn the early reward bandana
and lanyard.
Selecting Older Girl Proceeds and
Older Girl Rewards in Snap+:
• Log into Snap+.
• Click the Troop link in the navigation bar.
• Select Edit Troop Information.
• Double click on the row with your troop
number; or click the green pencil icon on
the right side of the row.
• Click Proceed Plan–select Older
Girl Proceeds.
• Click Main Recog. Plan–select Older
Girl Rewards.
• Click Save.
• Girls can earn patches and achievement bars.
• Troop can earn Troop Treasure.
• Troops that choose this option will need to
select these in Snap+.
13
November—December
Early Reward
Opportunity
• Every registered
Girl Scout in
the troop will
earn a GSHCC
bandana and
GSHCC lanyard when
the troop submits
their initial order in
Snap+ with a per
girl average (PGA)
of 165+ packages.
• Trios orders will count towards the troop
earning the Early Reward.
• The per girl average is calculated using the
total number of packages ordered divided by
the number of girls registered in the
troop, per our membership database as of
January 24, 2016.
• Troops choosing Older Girl Proceeds and Older
Girl Rewards are eligible for the Early Reward.
14
NEW! Troop Treasure
• Troop Treasure is a new
reward opportunity
allowing girls to help
their troop earn funds to
support their Girl Scout experience.
• Troop Treasure may be applied towards
GSHCC events, day and resident camps,
membership registration fees and in-store
GSHCC shop purchases.
• Check out our website to find ways to earn
Troop Treasure at girlscoutshcc.org/rewards
November—December
Sample Troop Initial Order in Snap+
# of Packages ordered
Girl One
40
Girl Two
150
Girl Three
350
Girl Four
0
Girl Five
180
Girl Six
60
Girl Seven
0
Girl Eight
110
Girl Nine
190
Girl Ten
250
Total packages
PGA (Total ÷ # of Girls)
1330
133
The current PGA is
133
Booth
Sales
Store #1
Store #2
Store #3
Store #4
Approx.
packages
Dates and times
needed
Saturday, February 27, 2016
100
4–6 p.m.
Friday, March 4, 2016
80
3–5 p.m.
Sunday, March 6, 2016
75
1–3 p.m.
Saturday, March 12, 2016
75
10–12 p.m.
Total
330
Adding these 330 packages
under Booth/Extra cookies
in Snap+ to the troop’s
initial order (1,330 packages)
changes the PGA to:
166
All 10 girls in the
troop will receive the
bandana and lanyard!
15
November—December
Family Involvement
We strongly encourage troops to hold a meeting with the caregivers of the Girl Scouts in their troop.
By providing families with detailed information as well as your expectations of them, you will help the
success of your troop’s cookie program. Include the caregivers in your goal setting activities and
encourage everyone to participate in helping the troop achieve their goals.
Your Role
• Teach girls and parents safety.
• Set goals as a troop and have girls set
individual goals.
• Teach the girls and parents the five skills
to success.
• Make it fun by doing cookie activities.
• Have each caregiver complete a Cookie
Permission and Responsibility Record for
each Girl Scout participating.
• Encourage parents to help at booth sales or
picking up the troop’s initial order.
Did you know?
• The Girl Scout Cookie Program begins
January 8, 2016. No orders should be taken
before this date.
• Goal setting should be done before girls
start selling.
• Here are some topics to cover with caregivers:
• Cookie program dates.
• Share the girl and troop rewards, patches
and pins the Girl Scouts are able to earn.
• Remind families that all proceeds earned
by members of the troop belongs to the
whole troop and are not available to any
individual girl. The girls decide as a troop
on how to spend the proceeds earned.
• Discuss ordering Trios Gluten Free cookies
before December 1, 2015.
• Discuss COCO, COCOdirect and
COCOmobile. Be sure girls and caregivers
know how all three tools can impact
their sales.
16
• Promote and plan to participate in
National Girl Scout Cookie Weekend,
February 26-28, 2016.
• Discuss booth sale opportunities, booth
sale decorations and promotional ideas.
• Ask parents to volunteer to help at
cookie booths.
• Discuss booth sale guidelines and behavior.
• Let parents know they will sign a receipt
every time they receive cookies and/or
turn in money.
• Give your parents the date you would like
for them to submit their Girl Scout’s initial
order to you.
• Make a troop plan in the event the troop
has unsold cookies at the end of the
program. Having a plan and sticking to
it can relieve tension regarding unsold
product–work as a team!
• Let parents know what your troop plans to
do with the money they earn.
• Who to contact if they need more cookies.
• Discuss what happens if money is not
turned in.
References
• Our website: girlscoutshcc.org/cookies
• ABC Baker’s website: abcsmartcookies.com
• ABC Snap+: abcsnap.com
• COCO–Cookie Command:
abcsmartcookies.com
• Girl Scouts of the USA website: girlscouts.org
• Cookie Locator for booth sales:
girlscoutscookies.org
November—December
Setting Up Snap+
Your Role
• Get your log in credentials from your service
unit cookie manager.
•Visit abcsnap.com
• Log into Snap+ to update or correct the
contact information listed for you as the troop
cookie manager.
My Snap+ Log in:
Email: _________________________________
Password: _____________________________
• Review the girl names uploaded in your troop.
Add girl names to the troop, if necessary.
• Please do not delete any girls.
• Cadette, Senior and Ambassador Troops can
select the Older Girl Proceeds and Older Girl
Rewards.
• It is critical to enter correct information.
Did you know?
• GSHCC will be uploading girl data throughout
the cookie program.
• All GSHCC troops will be assigned in Snap+
the Troop Proceeds and Troop Rewards Plan.
• To qualify for the Older Girl Proceeds and
Older Girl Rewards the troop must meet these
qualifications:
• All registered girls are Cadettes, Seniors or
Ambassadors
• All members must agree to change the plan
• For some of you, you serve as a troop cookie
manager for multiple troops. You can toggle
between your troops by clicking My Account
(upper, right-hand side) then Select Account.
Reference
•Visit girlscoutshcc.org/cookies to watch
a training video how to set up SNAP+, how
to manage the girls in the troop and COCO
registration.
• Log into abcsnap.com.
Click My Account then Edit My Profile
Update:
• Name
• Email
• Password—please change at this time
• Address
• Contact numbers
Click Edit User to save changes
Manage Girls in Snap+
• From the Troop link on the green navigation
bar you will be able to view the girl names
listed in your troop and you will be able make
changes to the girl names, if necessary.
• When adding a girl name in Snap+, leave the
GSUSA ID Number blank.
• The name listed in Snap+ is the name each girl
should register on COCO with. Exact spelling
of the Girl Scout’s name, council name and
troop number will ensure COCOdirect sales
will be credited correctly.
• GSHCC will be uploading data frequently
during this time.
• Watch the Manage Girls video provided
on girlscoutshcc.org/cookies for detailed
information.
• You can add girl names to the troop. Do not
delete any girl names.
17
November—December
COCO Registration
COCO Registration
• The 2016 Girl Scout Cookie Program is more
connected than ever by using technology
to help Girl Scouts reach their sales goals.
Check out these three digital tools: COCO,
COCOdirect and COCOmobile.
•Visit abcsmartcookies.com; click on the
COCO graphic.
• COCO (Cookie Command) is an online
marketing tool for Girl Scouts to use to set
cookie sale goals, view reward items and send
invitations, also known as eCards, to family
and friends asking for their support.
• To earn the Goal
Getter patch girls
will need to set
their sales goal
on COCO by
January 31, 2016.
18
• Girls can send eCards and take cookie orders
throughout the cookie program dates:
• Send an eCard to local family and friends
asking for their support. Responses to
these eCards can be viewed on COCO in
the Online Marketing tab. These orders
should be entered on the girl’s order card,
ordered through the troop and delivered to
the customer.
• Send an eCard with the COCOdirect link
to out of town family and friends asking
for their support. Customers can order,
pay and ship cookie online. Customers
can order a half dozen, or dozen of their
favorite cookie variety, including Trios,
or a sampler pack with one of each of
the eight varieties. Trios are available
on a first come, first serve basis through
COCOdirect.
• COCOmobile can be downloaded from
your app store. It is available for iOS and
Android. Sign on to COCOmobile with your
COCO credentials to get started. Girls can
use COCOmobile as their “digital order card”
to enter and track their orders. eCards for
local family and friends can be sent through
COCOmobile, too!
January
Troop Booth Sales
Booth sales are a great opportunity for girls to utilize The 5 Skills: goal setting, decision making,
money management, people skills and business ethics.
Your Role
Cancelling Booth Sales
• Schedule booth sales for your troop to
support the troop’s sales goals.
If a troop cannot attend their scheduled booth
sale, they are required to login to Snap+ to
cancel as soon as possible. The booth sale
schedule is shared with the community through
several websites, including the national Girl
Scout Cookie Locator. Customers searching for
Girl Scout Cookies are directed to locations that
show as secured in Snap+. Canceling unwanted
booth sales gives other troops the courtesy and
opportunity to fill the time slot. A cancelation
email will be sent to the Snap+ account
associated with that troop. It will indicate who
canceled the time slot.
Did you know?
• When entering your troop’s initial order in
Snap+, your troop could have up to six (6)
scheduled booth sales.
• Be sure to include in your initial order
enough cookies to be used at these
scheduled booth sales.
Reference
•Visit girlscoutshcc.org/cookies to watch a
training video how to schedule booth sales.
• Log into abcsnap.com to secure locations.
19
January
Booth Sale Selections
Booth Sale Round Zero
• You will have the opportunity to secure up
to two (2) booth sale locations within your
service unit boundaries. Round Zero will be
administered locally by service unit cookie
managers and will not be administered online
using Snap+. Service unit cookie managers
will impartially conduct Round Zero for all
troops within the service unit. The selections
made during this round will be uploaded into
Snap+ before Round One opens.
• Each service unit conducts this round
uniquely. Connect with your service
unit cookie manager for more specific
information.
20
Booth Sale Round One and Round
Two Selections are done in Snap+
• Round One
• Opens Sunday January 17, 2016 at 8 p.m.
• Closes Wednesday January 20, 2016
at 8 p.m.
• You will have the opportunity to secure up
to four (4) additional booth sale locations.
Locations and time slots are offered on
a first-come, first-served basis and are
available council-wide.
• Booth sale assignments will be emailed
to the troop cookie manager after each
secured selection.
• Round Two
• Opens Sunday January 31, 2016 at 8 p.m.
• Remains open until the end of the
cookie program
• Please only secure in Snap+ the number
booth sale opportunities that your troop
will realistically be able to attend.
• Locations and time slots are offered on
a first-come, first-served basis and are
available council-wide.
• Booth sale assignments will be emailed
to the troop cookie manager after each
secured selection.
January
Initial Troop Order Review
Your Role
Reference
• Collect the package totals from the girls in
your troop.
•Visit girlscoutshcc.org/cookies to watch
a training video how to enter your troop
initial order.
• Ask to see a girl’s order card if you have
questions or concerns about the accuracy of
the order.
• You will enter each girl’s order individually
in Snap+.
• Place your troop’s initial order in Snap+
no later than Monday January 25, 2016
at 8 p.m.
• You will be locked out of making changes after
8:01 p.m. January 25, 2016.
• Log into abcsnap.com to place your order.
Enter Your Troop’s Initial Order
in Snap+
• Click the Cookies icon.
• If you need help completing your order, please
contact your service unit cookie manager.
• Select Initial Order.
Did you know?
• Use your tab key on your keyboard to move
through each field, type the quantity of each
variety that each girl has ordered in packages.
• Only place initial orders in Snap+ for girls who
are registered members of GSHCC.
• Initial orders in Snap+ are placed in PACKAGES.
• All cookies ordered are non-returnable.
• Review the sample troop initial order provided
in the Troop Proceeds and Girl Rewards
section in this user guide.
• In the Booth/Extras row, order enough cookies
for your first 2-4 scheduled booth sales.
• Cookies ordered under Booth/Extras will make
up your general inventory in Snap+.
This inventory will be transferred to the girls
in your troop based on booth sales and
additional girl sales.
• For booth sale cookie inventory suggestions
please review the Booth Sale section in this
user guide.
• Keep in mind that the girls in your troop
may continue to sell cookies and will need
additional inventory before you receive your
initial order mid-February and/or before
cookie cupboards are open.
• All girl names will appear in the order grid.
• Repeat this process for each girl in the troop.
• Use the Cookie Share column in Snap+ to order
Project Thank You cookies. These are not
ordered by specific variety.
• Note! Snap+ will round all
varieties of cookies required
to fill the case in the Extra
Packages/Even Cases row.
Quantities ordered under the
Cookie Share column will not
round to fill whole cases.
ALL
INITAL
ORD
ARE DUE ERS
BY MOND
J
ANUARY
AY
25
• In the Booth Sale/Extras row,
AT 8 P.M, 2016
.
order by packages the cookies
that will be needed for your
booth sales. See the Booth Sale
section in this user guide for more information.
• By clicking Save, Snap+ will allow you to exit and
return to complete the initial order.
• By clicking Commit, you will be locked out
from further data entry. This will submit your
competed order to the service unit cookie
manager for review.
21
February—March
Your Role
Did you know?
• Coordinate the pick-up of your troop’s
initial order.
• Pick-ups are based on your service unit. Review
service unit tables to determine if you will attend
a mega drop or a service unit location drop.
• Review service unit tables to determine if
your troop will attend a service unit location
drop or a mega drop.
• Review your total initial order by cases in
Snap+ and compare to the table below for
approx. vehicle capacity.
• Your troop will need a large enough vehicle to
transport their entire order. You can arrange
to bring up to three (3) vehicles for pick-up,
but they must all arrive at the same time and
enter the line together.
Up to 23 cases
Hatchback or Small Wagon 25-30 cases
22
• Vehicles must be emptied before arriving
to pick-up the troop order. This includes
passengers, children, pets, toys, groceries, car
seats, garbage, etc.
• At the mega drop(s), drivers will remain in the
vehicles at all times.
• The quality of the cookies that our customers
receive is important. Please transport them in
clean vehicles.
• If picking up cookies in a pickup truck without a
bed cover or camper, it is your responsibility to
bring tie-downs. After cookies are loaded, you
will have an opportunity to secure the load.
Vehicle Size Capacity
Recommendations
Compact Car or 3-Door
• Pick-up is RAIN OR SHINE!
Mid-size Sedan
35 cases
8-Passenger Mini Van or
Sport Utility
60 cases
Full-size Station Wagon
75 cases
Standard Pick-up Truck
100 cases
Full-size Van with Seats
150 cases
Full-size Van without Seats
200 cases
14’ U-Haul
600 cases
• The Early Reward bandanas and lanyards will
be distributed at your pick-up location, if your
troop qualified for them.
February—March
Service Unit Location Drops
A service unit location drop is arranged by the service unit cookie manager for troops to pick up
at a location (fire station, school, church, etc.) within the service unit boundaries. Your service unit
cookie manager will inform you in advance how the pick-up will be coordinated as well as the date,
time and location.
SU101
COLUSA
SU116
TRACY
SU157
FORTY NINER
SU102
OLLIYUMA
SU122
WOODLAND
SU158
NORTHERN MINES
SU103
BEALE
SU123
YOLANO
SU601
YOMAR
SU106
MIWOK TRAILS
SU151
EL DORADO HILLS
SU602
GOLDEN TIMBERS
SU107
SIERRA TRAILS
SU152
FOOTHILL GOLD
SU616
PACHECO
SU111
DRY CREEK
SU153
SIERRA PINES
SU626
TIOGA
SU113
LODI
SU156
BEAR RIVER
Troop 569
BUDDHIST CHURCH
Distributing Cookies–Always Use Receipts!
• Protect yourself!
• Caregivers should sign receipts, not girls.
Girls are not held financially responsible,
caregivers are.
• Fill out a money/cookie receipt for every
package of cookies/money distributed and
received.
• Include on the receipt the variety, how many
of each, to whom, troop number, date and
signatures.
• When receiving money, count all money
before the parent leaves. Both parties should
sign the receipt.
• Give caregivers a copy; you retain a copy.
Caregivers are responsible for all Girl Scout
Cookies and money they receive.
• Keep all receipts until the end of the cookie
program.
• Keep accurate accounting in Snap+ of all
transfers and financial transactions.
23
February—March
Mega Drop
Mega Drop Information
A Mega Drop is a large community event where troops from multiple service units pick up their initial
order of cookies. The event is staffed by service unit and troop volunteers, community organizations,
and council staff. Together we check troops in and out and load cookies into their vehicles..
Sacramento Mega Drop
Saturday, February 13, 2016
Raley Field, 400 Ballpark Drive, West Sacramento, CA 95691
See table below for the service units that will participate in the Sacramento Mega Drop.
SU119
DAVIS
SU134
FOLSOM TRAILS
SU144
ELK GROVE
SU121
RIVERBANK
SU135
ALMOND
SU146
KIT CARSON
SU124
ARDEN STARR
SU137
SIERRA CREEK
SU147
LAND PARK
SU126
SOUTH STARR
SU138
RANCHO CORDOVA
SU148
SEQUOIA ROSE
SU127
DEL GARDEN
SU139
SIERRA ROSE
SU150
LAGUNA
SU128
LOS AMIGOS
SU140
SUNRISE OAKS
SU154
COSUMNES RIVER
SU129
MAIDU CREEK
SU141
WINDING WAY
SU159
MCBEAN
SU132
ANT. HIGHLANDS
SU142
PLACER GOLD
SU133
SUTTER OAKS
SU143
GRANITE HILLS
Modesto Mega Drop
Monday, February 15, 2016
Big Valley Grace Community Church, 4040 Tully Road, Modesto, CA 95356
See table below for the service units that will participate in the Modesto Mega Drop.
24
SU110
BIG VALLEY
SU623
FOX GROVE
SU112
LINCOLN
SU626
SCENIC MODESTO
SU115
NEW CALAVERAS
SU645
GOLDEN RIVER
SU613
VINTAGE GROVE
SU655
DEL PUERTO
SU615
NORTHROSE
SU675
THREE RIVERS
February—March
Troop Booth Sales
Your Role
Did you know?
• Coordinate the details for booth sales:
• Print each booth sale confirmation from
Snap+
• Schedule girls for shifts
• Request additional adult help
•Cookies
• Table, chairs
•Decorations
• A cash box with change available
• A credit card reader (if applicable)
• Booth Sale Worksheet form
• Any activity that involves more than one Girl
Scout and a caregiver is considered a troop
activity and must meet all GSHCC safety
guidelines.
• Review the safety guidelines in your Volunteer
Essentials and Safety Activity Checkpoints.
Only registered Girl Scouts may attend
booth sales.
• Know the Girl Scout booth sale guidelines.
These can be found on our website,
girlscoutshcc.org/cookies.
BOOTH
STAARTLFREIDS
AY
S
19, 2016
FEBRUARY TINUE
AND CON NDAY
SU
THROUGH , 2016
MARCH 13
• We encourage adults handling money at
booth sales to be registered GSHCC members.
• Sell only Girl Scout Cookies at your booth sale.
• Booth sales provide an opportunity for girl-led
experiences and further their progress towards
the Girl Scout Leadership Experience.
• Your service unit cookie manager is
responsible for securing booth sale locations
within your service unit. If you have ideas for
locations please contact your service unit
cookie manager.
• It is important for the girls to know why they
are selling cookies. Have them in their uniform
so they are identified as a Girl Scout. They
should be prepared to discuss their Girl Scout
experiences, troop goals, awards, patches or
badges they have obtained.
• Cookies purchased as Project Thank You at
booth sales are not virtual. You must set aside
these packages of cookies from your inventory
to donate. GSHCC Project Thank You
Cookies will be accepted at the Sacramento
Regional and Modesto Regional GSHCC
offices until Friday March 18, 2016 at 5 p.m.
25
February—March
Troop Booth Sales
Financial Transactions at
Booth Sales
• Allow the girls the opportunity to utilize
the five skills by making them aware of the
different financial transactions and how to
handle unique situations.
• Accepted payments are:
•cash
• credit card app
• The decision to use a credit card app
should be a decision made collectively
by all members of the troop.
• The troop assumes all added costs
associated with accepting
credit/debit cards.
• The price per package is $5.00.
No more, no less.
• GSHCC encourages troops to not accept
checks at booth sales.
Cookie Bundles!
Cookie bundles make great gift options for
birthdays, anniversaries and much more!
To create cookie bundles take three to five
packages of cookies and tie them together
using ribbon, netting, freezer bags, etc. Use
these ideas or come up with your own:
• Chocolate Lovers
Thin Mints and Peanut Butter Patties
• Love of Peanut Butter
Peanut Butter Patties and
Peanut Butter Sandwiches
• Explore S’more
Thanks-A-Lots, Lemonades and
Caramel DeLites
• Shortbread Lovers
Shortbread, Thanks-A-Lot and Lemonades
• Coffee Mates
Cranberry Citrus Crisps, Lemonades
and Shortbread
• Easy to Recycle
Lemonades, Thanks-A-Lot and
Cranberry Citrus Crisps
-28, 2016
FEBRUARY 26
26
February—March
Troop Booth Sales Data
Your Role
• Use the following booth sales data to help
you formulate your initial order and cookie
cupboard orders.
Sales data by each two hour
timeslot and by week during
the 2015 Cookie Program
• Please remember that the following is only a
guide. Sales percentages may vary from year
to year and by location.
First Friday
Average
packages sold/
2 hour time slot
85
First Saturday
95
First Sunday
79
First Week (Mon-Fri)
77
Second Saturday
62
Second Sunday
58
Second Week (Mon-Fri)
62
Third Saturday
51
Third Sunday
58
Fourth Week (Mon-Fri)
62
Booth Sales By Week
Percentage of each variety
sold during the
2015 Cookie Program
By Variety
All Locations/
All Dates
Thanks-A-Lots
6%
Cranberry Citrus Crisps
2%
Lemonades
9%
Fourth Saturday
52
Shortbread
6%
Fourth Sunday
45
Thin Mints
30%
Peanut Butter Patties
16%
By 2 hour time slot
Average
packages sold
Caramel DeLites
24%
8 a.m.–10 a.m.
33
Peanut Butter Sandwich
6%
9 a.m.–11 a.m.
56
Trios– Gluten Free
1%
10 a.m.–12 p.m.
72
11 a.m.–1 p.m.
67
12 p.m.–2 p.m.
63
1 p.m.–3 p.m.
73
2 p.m.–4 p.m.
66
3 p.m.–5 p.m.
58
4 p.m.–6 p.m.
75
5 p.m.–7 p.m.
42
6 p.m.–8 p.m.
88
27
February—March
Your Role
Did you know?
• Manage your troop inventory. Cookie
inventory management is a critical
component of the cookie program for your
troop and the participating girls.
• Cupboards only distribute full cases. If you
need less, consider doing a Troop to Troop
Transfer for the packages you need.
• Run the Troop On Hand Inventory Report in
the Reports section of Snap+ often.
• Monitor and update the troop inventory in
Snap+.
• Decide if you should get more cookies from
a cookie cupboard or transfer cookies from
another troop.
• Additional cookies are available for pick up at
any cookie cupboard.
• Damaged packages/cases will be replaced
with like variety only at any cookie cupboard.
• Your troop assumes financial responsibility
for all cookies transferred into your troop from
a cupboard or from a troop.
• Every transfer from a cookie cupboard
and to/from other troops must have a
documented receipt.
• Cookies cannot be returned or exchanged.
• Your service unit cookie manager can help
connect you with other troops in your area for
cookie transfers.
nteers.
re run by volu nd
Cupboards a
r their time a
Thank them fo Scout Cookies
irl
for making G
p.
for your troo
le
ib
access
• Girls can continue to take orders until the end
of the cookie program.
• All transferred inventory from a cookie
cupboard or a troop into your troop will go to
your troop inventory.
• Contact your service unit cookie manager
should you find any discrepancies.
References
•Visit girlscoutshcc.org/cookies to watch a
training video how to enter Planned Orders
and process transfers in Snap+.
• Log into abcsnap.com to place your order.
28
February—March
Transfers
Girl to Troop
Snap+ made enhancements to the transfer
system. Multiple same type transfers will now
be processed without exiting the transfer
system after each transfer is done. You will exit
the transfer system when your transfers are
completed or when you have a different
transfer type to process. It is important you
only transfer to the girls in the troop or to other
troops as many packages that you own in
your troop inventory in Snap+. Do not create a
negative inventory.
• To transfer inventory from a girl back to the
troop you will process a Girl to Troop Transfer
(G2T).
Troop to Troop
• To transfer inventory to another troop you will
process a Troop to Troop Transfer (T2T).
• Only the troop transferring the inventory out
will process the transfer in Snap+.
Troop to Girl
• To transfer inventory to the girls in your troop
you will process a Troop to Girl Transfer (T2G).
• This will reduce the troop inventory and help
each individual girl’s reward level.
• There are two T2G transfer types:
1. Transfer with financial responsibility under
the QUANTITY field.
• This transfer adds to the amount the
girl would owe the troop.
• Packages transferred will count
towards the girl reward levels.
2.Transfer without financial responsibility
under the BOOTH field.
• This transfer does not add to the
amount the girl would owe the troop.
• Money was collected at a booth sale.
• Packages transferred will count
towards the girl reward levels.
• The troop leader/troop cookie manager can
choose to accept or decline excess inventory
from a girl in the event she has cancelled sales.
• By accepting unsold cookies from a girl, you
may be able to fill other orders or sell these at
booth sales.
• The transfer will be processed under the
QUANTITY field.
• This will reduce the financial responsibility the
girl owes to the troop.
Planned Orders
Again this year, we are using planned orders for
cookies from cupboards! Planned orders help
ensure that the cookies you need for your booth/
additional girl orders are available when you
need them. Troop cookie managers must place
the planned order to obtain additional cookies.
• A planned order for booth sales must be
placed in Snap+ the Sunday before the
cookie booth is held in order for the
cookie cupboard to guarantee they will
have the cookies you need.
• The deadline for planned orders is 11:59 p.m.
on Sunday nights. Orders must be in by that
time to guarantee an order.
• Troop cookie managers will be able to set
a date for pickup in Snap+, but will have to
contact the cupboard manager to arrange a
time to pick up cookies.
• Please remember, this is a request for
cookies. If the variety or quantity of cookies
you requested isn’t available, the cupboard
manager may recommend a different flavor
or quantity.
29
February—March
Damages, Overages and Shortages
Your Role
Damages
• Good communication with all the families in
your troop throughout the sale is the best way
to ensure your troop does not have excess
unsold inventory.
• If a troop received damaged cookies, they are
to exchange the damaged cookies at their
local cookie cupboard. Exchanges are made
for same variety only.
• If your troop has extra cookies, work with
other troops in your service unit who need
additional inventory.
• If a customer received damaged cookies,
they can email the product sales department
at [email protected] for
replacement.
• Make a plan with your troop in the event
the troop has unsold cookies. See sample
suggestions below.
Preventing Leftovers–Be Creative!
• Ask all your customers to buy an extra
package for Project Thank You.
• Brainstorm with the girls in your troop for
unique booth sale ideas. Is there an upcoming
community event that the girls could sell
at? Would the event organizers be willing to
purchase cookies to serve as refreshments?
• How can the girls attract more customers to
your booth sales? Could you post flyers in
advance so customers can plan to attend?
Your troop may consider making hand-made
thank you cards for customers who purchase
five or more packages.
• Find a troop that needs more cookies.
Connect with the service unit cookie manager
for the best way to communicate your extra
cookies.
• It is important to stay in contact with your
service unit cookie manager. The sooner they
know about a potential problem the easier it is
to resolve.
30
Overages/Shortages Occurring
from a Mega Drop or Service Unit
Location Drop
• If a troop finds they have an overage from
their initial order pick up, they are to
email the product sales department at
[email protected]
within 24 hours of receiving their order.
• If the troop decides to keep the excess
inventory, a transfer will be placed in
Snap+ into the troop’s inventory.
• If the troop decides not to keep the
excess inventory, they will receive a reply
email with permission to take the excess
cases to their local cookie cupboard. The
email must be printed and given to the
cupboard manager.
• If a troop finds they have a shortage from
their initial order pick-up they are to
email the product sales department at
[email protected]
within 24 hours of receiving their order.
Shortages reported after 24 hours will
not be replaced. A reply email will be sent
with permission to pick up the shorted
inventory at their local cookie cupboard.
The email must be printed and given to
the cookie cupboard manager.
February—March
Theft , Loss and Product Complaints
Theft
Loss
• It is the troop cookie manager’s responsibility
to safeguard the girls’ money after it has been
turned in.
• If cookies are lost, the troop is financially
responsible for the cookies.
• It is the parent/guardian’s responsibility when
the money is in the parent/guardian or girl’s
possession.
• If cookies are stolen, the troop will need to
follow these steps:
Cookie Product Complaints
• If there is a complaint due to the overall
quality of the cookies, please email
the product sales department at
[email protected].
• Report the theft to their service unit cookie
manager immediately (within 24 hours).
• Report theft to local authorities immediately
(within 24 hours) and obtain a copy of the
report.
• Consider filing a claim with your insurance
company. If there is a deductible required,
Girl Scouts Heart of Central California will
not be held responsible for this amount.
• We will not reimburse a parent/guardian
or a troop for product or funds stolen.
• The troop cookie manager is required to
notify the product sales department as
well as the troop leader with supporting
documentation.
31
February—March
Outstanding Cookie Accounts
Parent Outstanding Cookie Accounts
Caregivers and volunteers are responsible to forward all funds from the cookie program to the
appropriate person in their troop. Girl Scouts Heart of Central California (GSHCC) will pursue all
options when addressing the misappropriation (theft and misuse) of Girl Scout funds.
Our goal is to assure that money earned by Girl Scouts and their troops is used to enhance the
Girl Scout experience.
If you are having difficulty collecting money from a caregiver, follow the steps below and complete a
2016 Cookie Collection Report. Report can be found at girlscoutshcc.org/cookies.
Follow these steps:
1. Call the caregiver of the Girl Scout to discuss the situation. Log interactions and attempts
to contact.
2. Tell the caregiver that all girl reward items earned past the 110+package level will be held for
the caregiver’s Girl Scout until debt is paid in full.
3. Pay GSHCC only for Girl Scout Cookies for which money has been submitted to the troop.
4. Complete a 2016 Cookie Collection Report with complete information.
5. The report and supporting documents (receipts, log of interactions/attempts to collect)
should be included with the troop paperwork in the Troop Final Envelope.
6. Do not accept any payment after the Girl Scout Cookie Program is finished and troop
paperwork has been turned in. Refer any delinquent account inquiries to GSHCC.
32
February—March
Banking and Financial Transactions in Snap+
Your Role
• Deposit into the council bank account
the proceed amount due to GSHCC by
Wednesday March 16, 2016.
• Deposit into the troop bank account the
proceed amount earned by the troop.
• Use the Troop Balance Summary Report in
Snap+ to identity these balances. Look for the
Sales Amount Section.
• Record the following on each deposit slip:
• List each check individually
• Fill in your troop number
• Endorse each check received
• If you have more checks to deposit than
lines on the deposit slip, please finalize the
totals on the first deposit slip and start a
new deposit on a separate deposit slip.
• Check your math carefully. Errors will be
reported by the bank at a later time.
Did you know?
• Do not use counter deposit slips or your
deposit may not be properly credited to your
troop. Use only the deposit slips given to you
by your service unit cookie manager.
• Only council deposit(s) are entered in Snap+.
Each validated deposit made to the council
account is entered in Snap+ and will decrease
the amount due to council.
• Validated deposit slips are the only
acceptable form of documentation to verify a
deposit was made.
• The bank, date and amount information
entered in Snap+ must match the deposit slip.
• Do not make deposits at night or in drop
boxes. All deposits are required to have
validation from the bank.
• For triplicate deposit slips:
• White Copy– bank retains
• Yellow Copy Part 2–submit to GSHCC
• Blue Copy Part 3–troop retains
• For duplicate deposit slips:
• White Copy–bank retains
• Yellow Copy Part 2–submit to GSHCC
References
•Visit girlscoutshcc.org/cookies cookies to
watch a training video how to enter financial
transactions in Snap+.
• Log into abcsnap.com to record your
transactions.
33
February—March
Banking and Financial Transactions in Snap+
Bank receipts and Troop Balance Summary Report are due to your
Service Unit Cookie Manager by Wednesday March 16, 2016.
Troop Number
34
Staple
together
Before March 16
Main Rewards Order, Reports
and Final Paperwork
Your Role
Reporting Your Order
• Once you have transferred your troop
inventory to the girls in your troop, you will
need to create the Main Rewards Order.
• Print the Troop Balance Summary Report
from Snap+.
• Get T-shirt sizes for all girls who sold 150+
packages.
• This is the only way your girls will receive their
earned rewards.
Did you know?
• You will not be able to complete the Main
Reward order without entering the T-shirt
size for all girls who sold 150+ packages in
your troop.
• If you do not place a Main Rewards Order,
GSHCC will be unable to guarantee those
items for the girls in your troop.
• You will be locked out of Snap+ for data
entry on Wednesday March 16, 2016 @ 8 p.m.
Reference
• Visit girlscoutshcc.org/cookies to watch
a training video how to enter your Main
Rewards order.
• Log into abcsnap.com to create your
Main Reward Order.
• Attach your bank validated deposit slip(s).
Did you know?
• Refunds–If a troop is owed a refund, it will
be sent to the service unit for payout in
June 2016.
Final Paperwork
• Locate your Troop Final Report Envelope.
Additional copies can be printed from
girlscoutshcc.org/cookies.
• Please organize troop paperwork
according to the envelope instructions.
• Verify deposit information on the Troop
Balance Summary Report against the
validated deposit slip(s) enclosed. Make
any corrections in Snap+, if necessary.
• Verify receipts against transfers in and
transfers out on the Troop Balance
Summary Report.
• Turn in Troop Final Envelope with all
paperwork to your service unit cookie
manager.
• GSHCC Project Thank You Cookies will be
accepted at the Sacramento Regional and
Modesto Regional GSHCC offices until
March 18, 2016 at 5 p.m.
35
The Girl Scout Cookie Program is more
connected than ever using technology
to help make the 2016 Girl Scout
Cookie Program easy and fun. Check
out these three digital tools: COCO
(Cookie Command), COCOmobile and
COCOdirect.
PLEASE NOTE: It is critical for the
Girl Scout’s name, council name,
and troop number to be EXACTLY
the same in SNAP+ and COCO; this
will ensure COCOdirect sales will be
credited correctly.
COCO Keys to Success
Yourt
Firs
Step
COCO (Cookie Command)
Visit abcsmartcookies.com
An online marketing tool. Girl Scouts can use this tool to set cookie sale goals, view reward items and
levels, and send eCards to family and friends. All orders acquired by an eCard response should be tracked
on the Girl Scout’s order card, ordered through the troop cookie manager, and delivered by the Girl Scout.
Girl Scouts can send eCards and take cookie orders throughout the cookie program dates.
COCOmobile
Download from your app store; available for iOS and Android
A “digital” order card and COCO on the go. To use COCOmobile, download the
app and register using the link on the app or through COCO online. Once you have
registered, sign on to COCOmobile using your COCO credentials to get started.
Girls can enter and track all orders and view recognition items and levels, plus send
eCards to friend and family asking for cookie orders during the sale.
COCOdirect
Use abcsmartcookies.com or the COCO mobile app
Customers can order, pay and ship cookies online. Look for the specially marked eCards on COCO and
COCOmobile with the COCOdirect link to send to out of town family and friends. The COCOdirect eCard
includes a link to the COCOdirect website where family and friends can place an order, pay for the order and
have it shipped direct. Customers can order a half dozen, or dozen of their favorite cookie variety, including
the gluten free cookie, or a sampler pack with one of
the each of the eight varieties. The gluten free cookies
are available on a first come, first served basis.
WE’RE HERE TO HELP! Email [email protected] with any questions.

Troop Cookie Manager Guide - Girl Scouts Heart of Central California

Transcription

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