amara prestige elite

Transcription

amara prestige elite
1
2
3
AMARA PRESTIGE / Göynük– Kemer –Antalya - Türkiye
Esentepe Mah. Atatürk Cad. No:17
07994 Göynük - Kemer
Antalya / TÜRKİYE
Phone : +90-242-815 21 00 (pbx)
Fax
: +90-242-815 21 23
WEB
www.amaraworldhotels.com
E-MAIL
[email protected] – For operational demands
[email protected] – For Sales & Marketing issues
CATEGORY
5 Stars Hotel
SERVICE CONCEPT
Amara Ultra All Inclusive
SEASON
Summer
OPENING DATE
2007
LATEST RENOVATION
2015
VOLTAGE
220 v
PAYMENT OPTIONS
Visa, Master Card,American Express
LOCATION AND AREA
The hotel is located in Göynük - Kemer, and covers an area of 100.000m².
DISTANCE TO THE CITY CENTRE
Kemer
Antalya
Antalya Airport
Taxi
: 8 km.
:30 km
:40 km
: At the entrance of the hotel
4
ROOMS
Room Equipments & Properties
All rooms are equipped with electronic door lock system, fire detectors, midi bar, kettle and tea and coffee setup, local and
international HD channels, LCD TV, music TV channels, Сartoon TV, WC, shower/bath, direct dial telephone in the room, central
or split air conditioning, electronic safe, balcony, sofa set on the balcony, balcony hanger, hair dryer, make-up table and mirrow,
luggage rack, BURTINI brand Bathroom Amenities, bathrobe, bath towels, slippers, carpet or laminate flooring in the room,
wardrobe, leather amenities set-up inside the wardrobe, free WiFi connection.
Free of charge daily services in rooms:
Electronic safe, baby bed (upon request), baby bathtub (upon request), turndown service for Amara World Club members
and upon request, change of towels and bedding on daily basis, daily cleaning, midi bar refill (once per day), tea and coffee setup refill (once per day).
Rooms in total
: 583
ROOM TYPES
STANDARD ROOM (Land view)
229 rooms (8 of them are handicapped ones), 34 m2. Rooms feature French bed, Twin bed or French + Single beds options are
available (handicapped rooms has Twin beds) and has sofa bed. Maximum capacity is 2 + 1 /3 person.
STANDARD ROOM (Sea view)
145 rooms, 34 m2. Rooms feature French bed, Twin bed or French + Single beds options are available and has sofa bed. Limited
number of rooms in the hotel. Maximum capacity is 2 + 1 /3 person.
FAMILY ROOM (Land view)
62 rooms, 50-57 m². Rooms feature 2 bedrooms, French bed or Twin bed. 1 or 2 bahtrooms , s ofa bed, 2 LCD TV (satellite
broadcasting), bathtub or shower cabin in the bathroom, 2 midi bars. Maximum capacity is 3 + 1 /4 person.
FAMILY ROOM ( Sea view)
41 rooms, 40 m 2. Rooms feature 2 bedroom, French + Twin beds, 1 bathroom, bathtub or shower cabin in the bathroom, direct
dial telephone in the room. Maximum capacity is 3 + 1 /4 person.
HONEYMOON ROOM
6 rooms, 36 m 2. Rooms feature French bed (oval shaped), LCD TV (satellite broadcasting), bathtub or shower cabin +
Jacuzzi in the bathroom, direct dial telephone in the room. Maximum capacity is 2 person.
POOL STANDARD ROOM
19 rooms, 26 m2. Rooms feature French beds, bathtub or shower cabin in the bathroom, balcony or terrace. Maximum capacity is 2
person.
POOL FAMILY ROOM
4 0 rooms, 40-50 m². Rooms feature French + Twin beds, sofa bed, LCD TV (satellite broadcasting), bathtub or shower cabin in
the bathroom, midi bar. Maximum capacity is 2+1 person.
DELUXE SUITE
22 rooms, 85 m² Rooms feature 2 bedrooms, French + Twin beds, sofa bed,2 LCD TV (satellite broadcasting), Jacuzzi, bathtub
or shower cabin in the bathroom, 2 midi bar. Maximum capacity is 5 / 5+1 person.
ECONOMY CLASS ROOMS
19 rooms, 22 m² Rooms feature French bed or Twin bed are available and has sofa bed without balcony. Maximum capacity is 2 +
1 /3 person.
5
RESTAURANTS & BARS
FOOD OUTLETS
OUTLETS
SU RESTAURANT
CONCEPT
Open buffet
Breakfast
Late Breakfast
Lunch
Dinner
Open buffet
Lunch
Dinner
Main restaurant
KIDDY RESTAURANT
Hours of operation
Kids Restaurant
Capacity
Live music
Explanation
Central
No reservation
required
30
Central
No reservation
required
07:00 – 10:00
10:00 – 10:30
12:30 – 14:30
18:30 – 21:30
12:30 – 14:30
18:30 – 21:30
A LA CARTE
19:00 - 22:00
40
Central
Reservation required
Free of charge only
once
A LA CARTE
19:00 - 22:00
40
Central
Reservation required
Free of charge only
once
A LA CARTE
19:00 - 22:00
45
Central
Reservation required
Free of charge only
once
A LA CARTE
19:00 - 22:00
60
Central
Reservation required
Free of charge
A LA CARTE
19:00 - 22:00
40
Central
Reservation required
Free of charge
ADAGIO SNACK
GÖZLEME
10:30 – 16: 30
100
Central
No reservation
required
ALLEGRO POOL SNACK
SNACK SERVICE
12:00 – 16: 00
100
Central
No reservation
required
ice cream
12:00 – 16:00
SNACK SERVICE
MARAŞ ICE CREAM
GRILL HOUSE
12:00 – 17: 00
12:00 – 16:00
12:00 – 17:00
100
Central
No reservation
required
cakes, pastries
ice cream
10:00 – 23:30
45
Central
No reservation
required
A LA CARTE
24 Hours
Central
İtalian A’la carte
MARMITA RESTAURANT
Mexican Cuisine
PIATTO RESTAURANT
Italian Cuisine
KADAH RESTAURANT
Turkish Cuisine
ADAGIO
RESTAURANT
Seafood
YUUSHU RESTAURANT
Asian C uisine
ADAGIO SNACK
CAFÉ VIEN
Pastry
BRASSERIE 24 - BISTRO
6
BEVERAGE OUTLETS
OUTLETS
Hours of operation
Beverage concept
ADAGIO BEACH BAR
10:00 – 18:00
Alcoholic & Non-alcoholic beverages
CAFE VIEN Patisserie
10:00 – 22:30
Non-alcoholic beverages pastries, ice cream
ADAGIO BAR
12:00 – 17:00
Alcoholic & Non-alcoholic beverages and snacks
LOBBY LOUNGE
10:00 – 00:00
Alcoholic & Non-alcoholic beverages
ALLEGRO POOL BAR
10:00 – 00:00
Alcoholic & Non-alcoholic beverages
BLACK – DISCO BAR
23:30 – 02:30
Alcoholic & Non-alcoholic beverages
LOBBY PIANO BAR
10:00 – 00:00
Alcoholic & Non-alcoholic beverages
VİTAMİN BAR
10.00 – 18.00
Freshly squeezed juices
GREEN FIELDS
Sport bar- Card games
18:00 -02:00
Alcoholic & Non-alcoholic beverages
MIDI BAR
Free of charge refill
once a day
Water, Cola, Light Cola, Fanta, Beer, sparkling
water, juice, Ice Tea,Milk, peanut, cracker
ROOM SERVICE
24 Hours
Rich menu food and beverages with charge.
FOOD & BEVERAGE SERVICE
Standard services free of charge:
• Welcome sparkling wine for adults, sparkling wine, lemonade, cold wet towel service ve Turkish delight
• Raincoat and umbrella service
• Green apples basket at the front desk
• Midi bar refill (refilled once per day)
• Kettle, tea and coffee setup (refilled once per day)
• Beverages are served to guests in all F&B outlets
• 24 hours bistro service- Brasserie
• 24 hours service at bars
• Beverage service for breakfast, lunch, and dinner according to UAI concept
• Patisserie
• Breakfast, lunch and dinner open buffet in the main restaurant
• As alternative to lunch Grill or Salad bar (meat and fish on the coals)
• Salad buffet in the main restaurant
• Diet and healthy food buffet in the main restaurant
• Kids buffet in the main restaurant
• Fresh juice (orange juice) for breakfast
• Tetra Pak Carton packages for soft drinks (juice) in all beverage outlets
• Pizza, Turkish pizza (pide), baked potato, hamburger, and different kinds of snack food
• Ice cream during certain hours the day
• Acustic live music in some A la carte restaurants
• Food service for babies 0-3 age at any time and at any place (AMARA BABIES CLUB)
• Crudites and appetizers served along with beverages (nuts, etc)
• Food & Beverage service (Ice cream, fruits, boiled corn, lemonade, sangria etc.) at the beach and around the pool
• 100% ARABICA GROUND COFEE selection. Filter cofee for breakfast
• Beverages menu in all bars
• A’la minute cooking in all food outlets (‘Cooked to Order’)
• Daily fresh bakery products
7
• Fresh fruit, charcuterie and cheese selection in open buffet
• Traditional Turkish food once a week
• Labeling System for Foods Containing Allergens
• Menu available in all food and beverages outlets
• Appetizers stand at the entrance to the main restaurant (Amuse Bouche)
• The Wine Specialist (Somelier) + wine cellar
• Beer garden (draft beer selection with peanuts)
Paid services:
• All bottled alcoholic beverages, all local and imported wines and champagnes, alcoholic premium beverages(10 year old, 12
year old and older VSOP, XO Cognac) luxe catagory liqueur, brandy, whiskey
• All imported wines, champagnes and food items except those in the menu are served at extra cost in A la Carte Restaurants.
• 24 Hour Room Service Rich menu of food and drinks At extra cost
SPECIAL DAYS & CELEBRATIONS
Free of charge services:
• Special services for honeymoon couples; VIP Welcoming, special decoration in red colors in the room (red
bedlining,pillowcases, bathrobes, slippers), bottle of wine and fruits in room upon arrival, dinner at Ala Carte restaurant at a
specialdecorated table and surprise cake ‘breakfast in bed’ at any desired day (just once).
• Special services for Birthdays and Wedding anniversaries; wine service to the room, fruit basket and theme cake, room
decoration, greeting card.
Paid services:
• All invitation, banquet and event arrangements are upon special request.
• Special-order cakes.
ENTERTAINMENT & EVENTS
Animation program prepared by Amara Entertainment team features activities throughout the day, professional night shows and
live music bands, special party concepts, and also Gala Night special to Amara.
CONCEPT
Free of charge services:
• Daily activities
• Evening shows
• Turkish nights
• Special Gala Night prepared by Amara Entertainment team
• Pool games
• Live music bands
• Acustic live music in some A la Carte restaurants
• Night Club
• Backgammon, chess, card games etc..
• Wifi Connection
• Cinema hall (capacity of 53 people)
• Internet Cafe
• Karaoke
• Big Aquapark
LEO KIDS CLUB
Free of charge services:
• Mini club (between 4-12 age)
• Mini disco
• Cinema for kids
• Mini video
• Shows for kids
• Brain development games and activities
• Kids Aquapark
• Playground (indorr/outdoor)
8
Paid services:
• Babysitter (only for 3 years old kids and older, pre-reservation needed)
• Baby monitor
• Baby carriage is available (organised by bell team)
• Game center: Bowling, Billiards, Table football ,Atari game, Video games
SPORT ACTIVITIES
Free of charge services:
• Gymnastics
• Volleyball
• Beach volleyball
• Aerobics
• Boccia
• Step
• Dart
• Mini cinema
• TV room
• Basketball
•Table tennis
• Pool games
• Game room
• Waterslides
• Tournaments
• GYM-TONIC Fitness center
• Tennis court, racquets, balls
• Non-motorized water sports (such as pedalo, canoe, license is required for surf)
• AQUAPARK
Potential candidate for one of the biggest and entertaining Aquapark concepts in Göynük. The concept offers fun with no limits,
theme aquaparl service special to kids and teenagers. ( free of charge)
Paid services:
• Motorized water sports (water skiing, jet-ski, parasailing, banana, motorboat)
• Windsurfing courses
• Personal trainer courses with instructors of AMARA SPORTS ACADEMY (swimming, tennis, etc.)
• Tennis court lighting
• Turf football field (1 field – 110*170m). Lighted fields, featuring FIFA standards. Changing cabins and recreation rooms.
• Mini football (football field carpet)
SPA & WELLNESS
Free of charge services:
• Turkish bath
• Sauna
• Jacuzzi
• Russian baths (Reservation required)
• Steam Bath
• Salt room
• Relax Room
• Relax pool
• Indoor Swimming pool
• wellness center
• VITAL BAR (min 4 kinds of fresh juices)
• Lockers
• Wellness center
9
Paid services:
• VIP Turkish bath (Reservation required)
• Massage therapies
• Skin and body treatment, special treatments
• Hairdresser
• Beauty center
• Doctor & medical consultation (upon request)
• 24-hour Ambulance service (upon request)
BEACH AND SWIMMING POOLS
BEACH
Free of charge services:
Sand & pebbles, 168m long, showers at the beach and dressing cabins, licensed lifeguard service throughout the day, sun
umbrellas, chaise lounges and towels at the beach and the pool area. Access to the beach by a special bridge.
Paid services:
• Individual service and beach pavilions (Reservation required)
SWIMMING POOLS
Closed
Open
Capacity
Depth
Main pool
√
4000 m2
1.40 m
Semi-olympic pool
√
313 m2
1.40 m
Aquapark Pool1 ( 4 waterslides)
√
150 m2
1.00 m
Aquapark Pool2 ( 3 waterslides)
√
140 m2
1.20 m
Beach Pool
√
950 m2
1.10 - 1.70 m
Indoor Pool1 (heated)
√
140 m2
1.50 m
Indoor Pool2 (heated)
√
160 m2
1.40 m
Kids Pool
√
60 m2
17 m
Aquapark kids pool (1 waterslide)
√
40 m2
42 m
40 m2
60 m
Indoor kids pool (heated)
√
GENERAL SERVICES
Free of charge services:
• Welcoming service
• VIP check-in for all guests
• Message service
• Bell boy stuff for carrying luggage
• Raincoat and umbrella service
• Parking service
• Car wash service
• Shoe polishing machine
• Daily reservations in main restaurant for handicapped guests
• Wheelchairs for handicapped guests (accompanying person is a must)
• Arrangements in common areas suitable for handicapped guests
• 1st class quality brands of food and beverage production in all bars and restaurants
• Cold towel service with a smell of lavender at the beach and at the pool area
• Periodical mattress disinfection policy applied by a company specialist
• Pillow menu in the room
• Locker cell phone charging station in the lobby
• Turkish dictionaries hand out at the check-In (4 languages)
10
Paid services:
• Telephone, Fax, Copier
• Laundry (Dry Cleaning, Washing, Ironing, tailor services)
• Shopping center (Shops)
• Necessary equipment in conference rooms
• Transfer service
• Car rent
• Photographing
• Hairdresser
Shopping center:
• Jewelry
• Leather Shop
• Boutique
• Photo
• Market
• Souvenir shop
• Other shops
MEETING ROOMS
Our hotel has the facilities and services ideally suited for your groups, and equipped with all the necessary audio and video
technology, and features 9 meeting rooms of differents sizes, foyer, and a ballroom with a capacity for up to 800 pax.
Size & Capacity
KIZILIRMAK
YEŞİİLIRMAK
DİCLE (connected )
FIRAT (connected)
FİLYOS (connected)
ARAS
MERİÇ
SEYHAN
CEYHAN
ASİ
Width
m²
Lenght
m
Area
m²
Theatre
Classroom
Banquet
U shape
Cocktail
50 x 24.7
10 x 7
10 x 7
15.3 x 9.8
10 X 5
15.3 x 7.8
3.5
3.5
3.5
3.5
3.5
3.5
3.2
3.8
3.9
3.5
940
70
70
150
50
112
490
75
172
112
1150
80
50
120
40
120
400
55
200
120
650
80
30
80
30
80
180
85
120
80
600
80
80
80
150
85
100
80
120
20
20
30
20
30
90
20
60
30
1200
110
110
110
100
110
260
120
200
110
35 x 14
10 x 7.5
23.5 x 7.3
15 x 7.5
11
IMPORTANT INFORMATION
• ISO 9001 Quality Management System
• ISO 10002 Quality Management System for Customer Satisfaction
• ISO 14001 Environmental Management System
• ISO 18001 Occupational Safety & Health System
• ISO 22000 Food Safety Management Systems
• 1st class quality brands of food and beverage production in all bars and restaurants
• Guests with food allergies should inform Guest Relations department about allergy type. Otherwise,
hotel management is not responsible for any food allergy cases.
• According to the law dated 19.05.2008 smoking is prohibited in public places.
• Pets are not allowed at the hotel.
• Check-in time and check-out time is 14:00 and 12:00.
• Guest need to have a hotel card to use hotel outlets (Card is needed for All Inclusive concept as well).
• Dress code policy is applied in some restaurants and bars.
• Central air-conditioning system has automatic regulation function related to weather conditons.
• Guests under 18 age are not served alcoholic beverages, cigarretes, hookah, and are not allowed to buy
alcohol.
• Preparatory works at the beginning and at the end of the summer season can be postponed related to
the weather conditions.
• Pier and beach are planned to be opened for guests use on April 1 (The operation will begin on May 1).
• Indoor pool heating system period is 1 October - 15 May.
• All outlets and facilties’ operating hours and activities (that take place in factsheet) are a subject to
change by the hotel management due to weather conditions or fors major.
• Restaurants and bars’ operating hours can be changed by hotel management related to weather
conditions and reservation
requests.
• Hotel management reserves a right to change information in terms of outlets that take place in this
factsheet if necessary.
• The latest updated version of factsheets are always publishing on the web page of AMARA WORLD
HOTELS. The agencies will agree & confirm that there are valid for contracts.
12