Winter 2005 - Faculty of Information
Transcription
Winter 2005 - Faculty of Information
DECEMBER 2005 ınformed faculty of information studies Focus on a student MikeTissenbaum Page 5 Also Inside: Dean’s Message Faculty & Staff Update FIS Alumni Instrumental in Markham Library Renovations Annual Donor Listing Page 2 Page 6 Page 9 Page 11 informed | dean’s message Life as an Information School I Brian Cantwell Smith Dean “ …our aim is to ‘lift our sights’ to conduct research, offer education, and participate in the definition of future informationintensive practices. ” INFORMED No. 57, December 2005 Publications Mail Registration No. 1780182 ISSN 1198-9874 Dean: Brian Cantwell Smith Editorial Board: Sara Figueiredo, Judy Donnelly, Judy Dunn Contributors: Krista Boa, John DeSantis, Judi McCallum, Brian Cantwell Smith, Mike Tissenbaum, Kimberly Wachta, Debbie Walker. Designer: Samantha Edwards Cover photo: Anton Marcu Photography 2 DECEMBER 2005 FIS was invited to join a new consortium of information schools (“i-Schools”), the first Canadian Faculty to be so honoured. The i-Schools have banded together to build brand identity and foster collaboration. Their longterm goal is to have the word “i-school” fall as trippingly off the tongue as “law school” or “b-school.” An inaugural conference for the i-Schools community was held Sept. 28-30, 2005, at Pennsylvania State University. The conference was intended as a celebration of the field and an opportunity to share best practices in research and education. After accepting the invitation to join the consortium, on behalf of the FIS community, I was pleased to represent UofT at this inaugural event, immediately followed by a productive day of meetings with the other i-Schools.1 What is significant about the i-school movement, I believe, is its reflection of the depth of change to social practices that digital information and communication technologies are making. As emphasized in our Academic Plan, FIS is not focused on technology per se. Rather, our aim is to “lift our sights” to conduct research, offer education, and participate in the definition of future informationintensive practices. This vision is shared by the other i-schools; the group recognizes that relationships among people, information, and technology permeate all of society. The group’s charter “takes it as given that expertise in all forms of information is required for progress in science, business, education, and culture.” Our challenge is to articulate this vision in a form that is concise and compelling. There was considerable interest at the conference in our new Academic Plan. Three tenets received parN SEPTEMBER 2005, Letters, comments, and address updates should be sent to: The Editor, INFORMED The Faculty of Information Studies University of Toronto Claude T. Bissell Building 140 St. George Street Toronto, ON M5S 3G6 Telephone: 416-978-3034 Fax: 416-978-5762 Email: [email protected] Website: www.fis.utoronto.ca ticular attention: (i) our commitment to maintain and strengthen our focus on libraries and archives, and to integrate those with an emphasis on museums, out of a recognition that the leadership and curation of information resources is fundamental to an educated society; (ii) our goal of establishing strong collaborative relationships with other academic units, out of a recognition that information expertise is a shared strength of university and society more generally; and (iii) our interest in playing a role as a “pilot project” for future informationintensive organizations. The phrase “informationintensive,” which we use in our plans, and the idea of a serving as a pilot project, were both themes that were picked up in several quarters. But terminology is challenging. In part, I believe that retaining an explicit focus on libraries, archives and museums will help. Even if they are no longer mentioned in our name, these institutions remain a proud part of our tradition, and will be a vital part of our future. With respect to the practice of information professionals more widely, I cited an editorial in the Annals of Internal Medicine espousing the category of “informationist.” As I said to the group, the term “informationist” initially struck me as awkward. For a week after hearing it I felt ill, followed by several weeks of mild indigestion. But the term has merits: it is a single word, not weakened by “practitioner” or “professional,” and it lacks prior connotations. And the odd thing is that eventually my symptoms passed; I can now use it without batting an eyelash. Mull on it a bit; over time, like me, you may find that it goes down smoothly. 1 http://iconference.ist.psu.edu Faculty of Information Studies KEEP IN TOUCH The best part of a school newsletter is keeping up with news from old classmates. If you’ve got a new job, retired from the one old, written a book, won an award or done any number of other interesting things, we’d love to hear from you. Please be sure to include the following information when you contact us: name, graduation year, address, and, of course, your great news. Stay up to date on faculty news and events by adding your name to the FIS Alumni e-mailing list! greetings | informed Faculty of Information Studies Alumni Association (FISAA): President’s Message ’ D L I K E T O W E L C O M E Y O U all to the 2005-06 year at FISAA. We started the year off with a bang at the FIS Student Orientation welcome week Reception where I enjoyed speaking with many students and alumni. FISAA has an exciting year planned. We are looking forward to enhancing alumni communications, as this new version of INFORMED demonstrates. Efforts are also being made to improve the alumni website, and to archive FISAA materials. Watch for the call to submit any FISAA documents or items you may have. Also, please watch for announcements about events at the Faculty. These include special lectures, the Alumni Teas that take place each semester, and FIS Spring Reunion, which is tentatively booked for I June. These gatherings provide the opportunity to stay informed about FIS and allow you to keep in touch with the Faculty and your fellow alumni. I also look forward to FIS Alumni reception at the OLA Super Conference on Feb. 3, 2006, at Joe Badali’s Restaurant in Toronto. We encourage you to e-mail the alumni office and make sure you are on the Faculty e-mail list, so you hear about these events first! Contact us at: [email protected]. If anyone has any ideas for other FISAA projects or would like to become a member of the executive, please send me an email at [email protected]. I look forward to hearing from you. Have a great year and I’ll see you out and about at the exciting FISAA gatherings we have lined up! Kim Wachta MISt ’97 President, FISAA Editor’s Message FIS: Out of the Classroom and In Living Colour NE AFTERNOON IN THE FIS INFORUM , as we waited for the INFORMED cover shoot to begin, I took a few minutes to talk to our “cover guy,” new student Mike Tissenbaum. As we exchanged pleasantries about his recently-sprained ankle, the weather and the crush of October schoolwork, we touched upon a couple of interesting experiences Mike has had thus far at the Faculty. One particularly intriguing story was his recent afternoon with Professor Dereck de Kerchove and his colleagues. Mike was invited to join a conversation at the McLuhan Coach House, where he sat, mesmerized by the passionate, intellectual discussion that was taking place. After he finished describing the encounter, Mike paused for a moment and then remarked, “I like FIS because of all the opportunities it provides outside of the actual course work.” I was really struck by his comment; to me it reflects what is special about the FIS community, not to mention this December issue of INFORMED. While lectures, seminars and exams are vital parts of any graduate educational experience, Mike has discovered what many of us are already understand about the dynamic learning environment at FIS. We celebrate that spirit with a newly-designed INFORMED. In this issue, we have shared stories of library development in Markham, new faculty hires, O and the latest student and alumni updates. FIS does not end at the doors of the classrooms at 140 St. George Street; rather, we are moving ahead, inspired by Dean Cantwell Smith’s vision of the Faculty and the ongoing enthusiasm of academic and administrative staff. Speakers’ series and Dean’s Teas generate new discussion and reflection at the Faculty, and alumni from all walks of life are returning to talk to students and share tips from their dynamic and diverse careers. This collaboration reflects the very spirit of the Faculty, and our professions. INFORMED has traditionally been an alumni publication, though I like to think of it as relevant for the entire FIS community. The Editorial Board of this issue has made an effort to create a forum for students, faculty, staff and alumni to share their news and celebrate their achievements. It is my hope that, as time goes on, INFORMED will outgrow these twelve pages, and include stories, announcements and updates from all over the world. We encourage you, our readers, to send in your photographs and pitch story ideas to us. What would you like to hear about? FIS is a vital, growing Faculty at the University of Toronto, and, as Mike asserted, it provides a unique and rich opportunity for learning in the fields of library and information studies. Sara Figueiredo Editor www.fis.utoronto.ca 3 informed | student update The DSA Celebrates Student Achievement H E N E W S C H O O L Y E A R is now in full swing. The Doctoral Students Association (DSA) began the year by hosting a potluck lunch to welcome new students. We are delighted to welcome eight new colleagues this year: Sambhavi Chandrashekar, Keren Dali, Max Evans, Melissa Fritz, Candice Magowan, Amy Marshall, Rhonda McEwan, and Scott McLaren. Following the lunch, we conducted our fall term DSA meeting and elected a new executive. Thanks go to our former executive members for all their work: Jean Dryden (president), Luanne Freund (vice-president), Herman van den Berg (treasurer), and Greta Golick (secretary). I am pleased to announce this year’s executive: Krista Boa (president), Jennifer Trant (vice-president), Lisa Daulby (treasurer), and Melissa Fritz (secretary). I would also like to extend a big thank you all those who represent the DSA on the many internal committees at FIS. Finally, congratulations are in order for those colleagues who have successfully defended T their dissertations and graduated in the last year: • Anabel Quan Haase – Information Brokers and Technology Use: A Case Study of a High-Tech Company (November 2004) • Dana Senuse – A Comparison of Manual Indexing and Automatic Indexing in the Humanities (November 2004) • Leslie McGrath – Service to Children in the Toronto Public Library: A Case Study, 1912-1949 (Book History and Print Culture collaborative program, June 2005) • Asim Qayyum – Analysing and Making Sense of the Markings Placed on Electronic Documents During Private and Shared Readings (November 2005) We wish you all the best in your future endeavours! FISSC Works to Improve the Student Experience F spent the end of the summer preparing for a successful Orientation Week. Faculty enrolment is growing, and we have ever larger and more diverse crowds. The student council made a huge effort to make their first week at FIS a positive one and to give new students the right start. I am proud to say that the task was accomplished with flying colours and we got great feedback from students. The other important endeavour was to organize student council elections. All FISSC members promoted the Council and its values and encouraged potential candidates. As a result, our membership increased from eight to 22. I am Stanislav Orlov proud to announce that we also President, FISSC have a much larger representation from the Archives and IS streams, compared to the last year. This allows FISSC to better understand the needs and concerns of these groups and we are doing our best to take care of them. Finally, we spoke to many part-time students and realized that they are interested in being a part of the FIS community, but don’t see an opportunity to fit FISSC’s many programs into their busy schedules. We decided to study the problem and to devise new ways to facilitate contacts between members of this large (1/3 of the student body) group and to include them in our activities. This year, FISSC is a vibrant, enthusiastic organization and we are going to co-operate with all stakeholders to make studying at FIS a great experience. IS STUDENT COUNCIL (FISSC) Recruiting at Home On October 5 and 6, FIS hosted booths at the Graduate and Professional Schools Fairs at Uof T Mississauga and St. George campuses. The fairs were excellent opportunities to raise the profile of the Faculty and attract the attention of the highest-caliber students. FIS students Nidhi Sachdev and Farah-Kai Ledford answer questions at the Career Centre on St. George campus. 4 DECEMBER 2005 focus on a student | informed Mike Tissenbaum Why FIS? I chose FIS because it was highly recommended by one of my professors during my undergrad at the University of Western Ontario, and because U of T, and especially FIS, is one of the most dynamic schools in terms of fostering interdisciplinary studies. What was your undergraduate degree in? Administrative and Commercial Studies, specializing in Finance. What are you studying at FIS? I’m in the Library and Information Studies program. What do you think of the changes in the field of librarianship/information management in the last few years? Where do you see this field going? I think as the world’s information becomes increasing digitized, information management will become more and more crucial. We see companies spending more and more on acquiring, retaining and utilizing information capital, and this is making for some turbulent but exciting times in the field of information management. I feel that librarians and other information managers will play an increasingly vital role in this information age. As a student, how have you stayed involved at the faculty? As vice-president of the student council, I’m very closely involved with the student body and I get a chance to be more intimately connected with the Faculty itself. This position has allowed me to sit in on academic council meetings and to further understand both the internal and external forces that are shaping our Faculty. With new staff hirings on the horizon I feel it’s necessary to be closely involved as a responsible member of the program. I’ve also tried to attend many events that FIS has hosted, including the Dean’s Teas and the McLuhan speaker series over the summer. These events not only bring the Faculty closer together, but also give me a chance to really see what’s going on in my field. ANTON MARCU PHOTOGRAPHY Is this your first time on a student council? What made you decide to run for office? This is my first time on a student council, but I have held similar positions in the past. During my undergraduate degree I was part of the executive of UWO’s Shinerama fundraising team, where I worked very closely with both students and faculty to promote awareness and raise money for Cystic Fibrosis NAME: MIKE TISSENBAUM HOMETOWN: TORONTO research. I also spent two years as on Western’s orientation team helping students get accustomed to first year life at university. Both of these positions were fun and rewarding experiences. I decided that with all the changes taking place at FIS that it was important to get involved to ensure that the Faculty will be the best it can both for myself and other current students, but more importantly for future students in our program. What FIS events are you are looking forward to over the next year? I’m looking forward to several speakers’ series that are coming up over the next few months, and to the new teacher hirings that are going to be taking place. And I always look forward to the Faculty nights at Rowers’ Pub, because it gives me a chance to see all my classmates away from the hectic world of books and bibliographies. What are you hoping to pursue when you graduate? I’m looking to pursue either my PhD to continue my studies in information in society, or to move on to a Law degree with a focus on freedom of information and information property rights. “ The program is going through a lot of changes right now and we all have a responsibility to take ownership of that change... ” As this is a newsletter that goes out to FIS alumni, is there anything you’d like to say to them? Absolutely! I encourage all of you to continue to support the program by staying involved and active. The program is going through a lot of changes right now and we all have a responsibility to take ownership of that change, to ensure that the FIS tradition at U of T stays strong. Come to one of the speakers’ series, or join us for a Dean’s Tea and get reacquainted with the staff and students. Lend your valuable experience in your fields to us new and hopefuls! www.fis.utoronto.ca 5 informed | faculty & staff update On the Job ... Judy Dunn, Assistant Dean, Academic and Program You are the first person appointed to this new position at FIS. What are your responsibilities? I oversee student services, which include recruitment, admissions, registration, financial aid, awards, and placements. I’m also responsible for continuing education, communications and public relations. An important aspect of the PR work is collaboration with the FIS Development Officer to promote alumni relations and produce this newsletter. Judy Dunn Assistant Dean, Academic and Program What do you see as the most challenging aspect of your job? APPOINTMENTS The bureaucracy at the University of Toronto is quite daunting. After 15 years as graduate coordinator at the School of Library and Information Studies at Dalhousie University, I knew how to bend the rules when necessary and who to contact to get things done. I’m still figuring that out at U of T. The Faculty is fortunate to have had a number of new staff join us in recent months. As announced in the last issue of FIS Informed, Judy Dunn was appointed to the newly-created position of Assistant Dean, Academic and Program, in June of this year (profiled above). In the main office, Adriana Rossini (MLS ’90) joined FIS as In-Program Placement Officer and Registrar while Bisa Saleh was named Secretary to the Dean. We also welcome Sherri Vokey, who has taken on the responsibilities of Web Services Librarian at FIS. We have also been pleased to hire two assistant professors, Siobhan Stevenson and Nadine Wathen. Nadine’s appointment begins next year but she is currently at FIS one day per week. In addition to these new faces, several long-time FIS staff members have recently taken on new positions. Kathy Shyjak has been appointed Grants Officer and Conference Coordinator. Kathy’s office is now located on the 6th floor of the FIS building. At the front desk in the main office, students, staff and visitors are greeted by Jennifer Rennette, who is now Receptionist and Faculty Secretary. Joining her in the reception area is Alfredo Gonzalez, the Faculty’s new Operations Assistant. 6 DECEMBER 2005 How will this new position benefit FIS students and alumni? Loyal, supportive alumni are created from satisfied students and I think it is important to provide a positive and personal experience from the time prospective students first contact the Faculty for information about our programs. Promoting communication between the professional community and the Faculty, actively involving the alumni and other professionals in recruitment, curriculum discussions and job placement should benefit our students and our programs. On a personal note ... What was the biggest change you noticed when you moved back to Toronto? It's bigger, busier and taller. The Yorkville coffee houses of the late 60s have been replaced by chi-chi stores and multi-million dollar condos, and Rochdale, the former hippie haven, is a senior’s residence. However, it’s still the energetic, optimistic and exciting place that I remember. What is the best thing about living here? There are so many things, I don’t know where to start. Theatre, music, ballet, art galleries. Whole Foods. Not owning a car. Doing a job that is as fantastic as my last one. What do you miss about Halifax? My friends and my hairdresser! History of the Book in Canada Project Thrives at FIS Professor Patricia Fleming (BLS ’64, MLS ’70) is looking a bit more relaxed these days, not only in anticipation of her upcoming retirement in June, but also because as principal investigator and project director of a History of the Book in Canada/Histoire du livre et de l’imprimé au Canada (HBiC/HLIC), she and the editorial team recently delivered the English manuscript of the third and final volume of HBiC/HLIC to their publishers. Their five-year project was awarded 2.3 million dollars by the Social Sciences and Humanities Research Council of Canada in 2000. With its head office at FIS and sites in six other cities coast-to-coast, the team has produced a bilingual history of Canadian print culture, and has compiled five book history databases. “FIS provided a generous welcome, offering administrative support, office space, and a splendid launch party in the Inforum for Volume 1,” says Prof. Fleming. “More than a dozen FIS students have joined the project as research assistants, and fifteen FIS alumni have written on topics as diverse as print for young readers, books in Native languages, Arctic shipboard printing, censorship, book illustration and design, libraries and librarianship, and bookselling in Newfoundland.” She adds: ‘HBiC/HLIC project manager, Judy Donnelly (MLS ’87), is also an author, as are current FIS doctoral students Andrea Rotundo (MISt ’99) and Greta Golick (MISt ’00), Leslie McGrath, who defended her PhD thesis at FIS this year, and three faculty members. And former dean Francess Halpenny has provided both wise advice and a lively text on scholarly publishing.” “It has been a challenging five years, but we’re delighted to see Canadian book history on the international map.” alumni events | informed FIS Opens its Doors to Spring Reunion 2005 O the FIS Alumni ment and an extraordinary commitment to the field of Association (FISAA) hosted a lovely evening information practice or librarianship. FISAA was thrilled to name Ken Setterington (MLS by welcoming back honoured alumni ’82) as this year’s Award winner. As with an open house at the Faculty. The Children and Youth Advocate at the event, which attracted nearly 100 alumToronto Public Library, Ken has made an ni and friends, featured tours of the outstanding contribution to librarianship. Inforum and the new Usability and In his role at TPL, he has created programs Interaction Lab in Room 307. Jazz such as the popular TD Summer Reading pianist James Reynolds provided live Club, and has made a special effort to proentertainment for the crowd. mote Canadian books and reading. Ken In keeping with tradition, the alumni was also cited for his “mentoring spirit”: association was also proud to present Edward White his colleagues have been guided and the annual Alumni and Student Jubilee inspired by his passion for his field. Awards at the Spring reunion. The Both Ken and Edward graciously Student Jubilee Award was given to 2005 accepted their awards from FISAA pastgraduate and Student Council pastpresident Roula Panopoulos (MISt ’99). president Edward White, who was recThe Faculty was privileged to present the ognized for his efforts on behalf of his Jubilee Awards to such deserving alumni. fellow classmates. Among his many Spring Reunion was a rousing sucaccomplishments, Edward lobbied the cess, and we hope you will join us for Faculty and Dean to add a practicum Reunion 2006. We are tentatively lookcourse to the curriculum, and worked Ken Setterington ing at hosting an event in early June tirelessly to maintain a dialogue between and invite you to watch for information on upcomstudents and administration. The Alumni Jubilee award honours career achieve- ing festivities at FIS. N T H U R S D A Y, J U N E 9 , Members of the FIS Community Enjoy a “Voyage” in Norway Last August From August 14 to 18, library and information professionals gathered in Oslo, Norway for the International Federation of Library Associations and Institutions (IFLA)’s 71st Annual World Library and Information Congress, titled “Libraries – a Voyage of Discovery.” FIS alumnus John DeSantis (MLS ’91) shared some photographs of the Congress with INFORMED. Kirsti Nilsen (PhD ’97) with her husband. John DeSantis (left) and Prof. Lynne Howarth (MLS ’78, PhD ’90; on the far right) with fellow Canadians at a reception given for Canadian librarians at the Canadian Embassy in Oslo. www.fis.utoronto.ca 7 informed | alumni update JOHN MISKA (BLS ’62) was inducted in 2004 into the Hungarian Academy of Sciences in Budapest in recognition of his accomplishments as a scholar and bibliographer in the field of Hungarian studies in Canada. In addition to books of essays, stories and anthologies, John has published some 20 book-length bibliographies, including Canadian Studies on Hungarians 1886-1986, (Regina, 1987) and its 3 major supplements (Ottawa, 1992; Budapest, 1995; Toronto-Budapest, 1998), the latter available on the Internet via the National Library of Hungary website. John is also the author of Literature of HungarianCanadians, (Toronto, 1991), a collection of essays, an extensive bibliography, and biographies that introduce the work of more than 90 authors who have published books of poetry and fiction in Canada. He has also compiled Ethnic and Native Canadian Literature – A Bibliography (Toronto, 1990), with some 5,500 citations of primary and secondary material by 65 nationalities in 75 languages. STEPHANIE WALKER (MLS ’95, former director and treasurer with FISAA) has left her position as University Librarian at Mount Saint Vincent University in Halifax, to commence a new post as Manager, Collection Services, for Harvard Medical School’s Countway Library of Medicine in Boston. Friends and colleagues can contact her by email at stephanie_walker2@ hms.harvard.edu. JANICE (LEBLANC) HATT (MLS ’76) retired in November 2004 after 28 years with the Government of Canada. Janice began her career as Assistant Librarian, Canadian Forces Staff College in Toronto in 1976, moved to Ottawa in 1980, and to Burlington in 2001. During that time she held a variety of positions, including Departmental Librarian and Records Manager, Department of National Defence; Senior Advisor in Information Management, Treasury Board Secretariat; Director, Information Management, Justice Canada; and Regional Director, Informatics, Fisheries and Oceans Canada. She is looking forward to travelling and spending more time with her grandchildren. BERT RIGGS (MISt ’02) was named head of the new Archives and Manuscripts division of the Queen Elizabeth II Library at Memorial University, St. John’s, Newfoundland, effective June 1, 2005. ALEX FAYLE (MISt ’96) has taken an alternate career route with his degree, starting a residential professional organizing business, FayleSafe Solutions, in 2003. Alex is currently president of Professional Organizers in Canada, a national association that has grown from sixteen to over 400 members since 1999. Through his organizing business, Alex has appeared on CTV’s Canada AM, CITY TV’s Breakfast Television, and Global TV’s Moneywise. Alex is also pursuing a certificate in chronic disorganization from the National Study Group on Chronic Disorganization (www.nsgcd.org). LARYSSA TYSON (MISt, ’00) is currently working at Havergal College as Online Communications Manager in the Office of Advancement. She.was married to Mark Lebar in June 2004. MARY OLIVER (BLS ’70) retired in June 1999 after 24 years as a teacher-librarian in three of the former East York elementary schools. She and her husband purchased a five-acre rural property near Orillia, Ont., where they are busy with renovations. They spend winters in Gulfport, Fla., and Mary volunteers both in her township library and in Gulfport to help keep up to date in library news and advancements. She extends best wishes to her classmates of 1970. LAURA SOTO-BARRA (MLS ’91) has been appointed senior librarian at National Public Radio in Washington, DC. Laura has been head librarian at the Syracuse Post-Standard newspaper for the last five years, and moved to the U.S. in 1997 to work at The Florida Times-Union in Jacksonville. Prior to that she held positions at Micromedia and the Toronto Reference Library. As a French professor at Scarborough Campus, PETER MOES (BLS ’54) went “out of the loop” and into retirement just before a knowledge of computers became unavoidable and mandatory. He reports: “Upon retirement, fearing that I was fast sinking in the backwaters of Ontario like a good dinosaur, I obtained (at great expense) a PC. ... Perhaps, one day, I will know how to play a game of chess with His Lordship, but for now I am glad to send and receive e-mails at [email protected].” ILO-KATRYN MAIMETS (MISt ’02) Librarian at York University’s Steacie Science and Engineering Library, was awarded the 2004 Academic Librarianship Award by the Ontario Confederation of University Faculty Associations, in recognition of her role as a subject specialist in nursing and kinesiology. A number of alumni and former faculty have contributed to a book on succession planning. The book, entitled Staff Planning in a Time of Demographic Change, was edited by alumni VICKI WHITMELL (MLS ’84). Alumni contributors include STEPHEN ABRAM (MLS ’80), DONNA CHAN (MISt ’97, PhD ’02) and CINDY BEGGS (MLS ’91). Former faculty member Joanne Gard Marshall wrote a chapter, as did the late Prof. Ethel Auster. The book was published in the Spring by Scarecrow Press. 8 DECEMBER 2005 Cynthea Penman (MLS ’79) and Karen Wierucki (MLS ’80) celebrate their Arbor Awards with FIS representatives (left to right): Assistant Dean Judy Dunn, Development Associate Sara Figueiredo, Dean Brian Cantwell Smith, and Vice Dean Joan Cherry. FIS Honours Leading Volunteers T H E A R B O R AWA R D S C E R E M O N Y was held September 12, 2005 at UofT President David Naylor’s home. The awards, established in 1989, recognize outstanding volunteers for their service over a number of years to the university and its constituencies. FIS was proud to honour three volunteers at this year’s ceremony: Karen Wierucki, Cynthea Penman, and Roula Panopoulos (who was unable to attend that evening). The awards were presented by Provost Vivek Goel, and Dean Brian Cantwell Smith, Vice-Dean Joan Cherry, Assistant Dean Judy Dunn, and Development Associate Sara Figueiredo were at the event to celebrate the achievements of our volunteers. Roula Panopoulos (MISt ’99) has been involved with the alumni association as a director, vice-president, and president. FIS is currently going through an exciting period of growth and change, and Roula has given the alumni a voice by putting in extra time at FIS and meeting with the Dean and other senior members of the Faculty during the past year. She continues to be involved as past-president of the alumni association, and as the FIS representative on the UofT College of Electors. Cynthea Penman (MLS ’79) became involved with the alumni association as a director in 1999. Since then, she has become increasingly active in alumni activities, serving as secretary of the association for the past 5 years, and playing a significant role in alumni events. Cynthea’s participation in the FIS community has extended beyond the alumni to students; she has coordinated alumni participation in a student practicum course, and provided students with job-hunting tips and guidance. Her unassuming manner belies a strong dedication to the Faculty; over the years, she has become an invaluable part of the FIS community. Karen Wierucki (MLS ’80) has remained involved with FIS for over 10 years. After graduating, she played several roles on the executive board of the Faculty alumni association, serving as a director, vice-president and president, and recently committing to another year as vice-president. Karen has been instrumental in book sales, spring reunion planning, the 1994 Dean’s hiring committee, and is currently serving a second consecutive term as an alumni representative on the Faculty Council. The Faculty is thrilled to have the involvement of such positive and dedicated individuals, and was honoured to recognize Roula, Cynthea and Karen’s outstanding commitments to the FIS community. feature | informed “A ‘Wow!’ Library”: FIS Grads Plan Markham’s Library for the 21st Century and the first flush of the Internet in the 1990s, library schools, library literature and even libraries themselves wondered if the library as a physical space would survive. Would users stop coming to the library and choose instead to surf the Internet in the comfort of their own homes? The Net has indeed become a huge source of information and a major communication tool for the public, but this has not stopped them from coming to the library and enjoying library space. Many of the libraries built during the 1960s to 80s boom have undergone renovation, and in localities with growing populations, such as the Greater Toronto Area, new buildings have opened to meet the demands of an eager public. A team of FIS grads in Markham, Ontario has been hard at work for several years on a library for the 21st century, and on Feb. 12, 2005, the Angus Glen branch of Markham Public Libraries officially opened to the public. Catherine Biss, CEO (MLS ’75), Larry Pogue, Director, Public Service Quality (MLS ’85), Bob Henderson, Director, Strategic Planning and Service Support (MLS ’75), Debbie Walker, Manager of Library Strategy (MLS ’95), Pat Reid, former Collection Development Coordinator (retired) (MLS ’77) and Sharon Philip, Manager of Thornhill Community Library (MLS ’76) were all part of the initial planning team, and Judi McCallum (MLS ’95) is the Branch Manager. I N T H E H E Y DAY O F T H E T E C H B O O M E Markham’s experience has demonstrated that the public library has retained its significant role in the landscape of public space. Planning for the Angus Glen Library was strongly influenced by the example of the successful “Library of the Future” concept, developed for the Richmond Public Library’s Ironwood branch by Richmond’s Deputy CEO, Cate McNeely, who worked as a planning consultant for Angus Glen. The fundamental principles of Angus Glen’s service models and design are: Start with the customer — ask what are the customer’s needs and expectations? Plan everything — from signage to opening hours — from the viewpoint of the customer. Use self-service concepts and technology to free staff from repetitive material-handling tasks so that they have time to provide proactive, personalized customer service. Learn from the success of the super-bookstores — use merchandising retail-type displays to market the collection to our customers and to provide retail-type comfort to encourage customers to stay, browse, learn and borrow. Designed by the Toronto architectural firm Shore Tilbe Irwin & Partners, Angus Glen Library occupies 30,000 square feet on two floors around a central atrium. As library customers enter the branch they are greeted by staff, have the opportunity to browse new and highlighted materials in attractive display units, and are met by roving information staff as they move into the stacks. Comfortable seating areas, numerous study rooms, fireplaces on two levels, a glassencased computer lab, wireless Internet access, a fibre-optic night sky in the Children’s area, self-check technology and a café are just a few of the features that entice users to view the library not only as a place to find information and materials, but also as a welcoming and comfortable destination. In spite of earlier prophecies regarding the redundancy of library buildings, Markham’s experience has demonstrated that the public library has retained its significant role in the landscape of public space. Angus Glen Library boasts overflow crowds on weekends and now accounts for almost a third of the system’s total circulation. As Catherine Biss comments, “Creating the Angus Glen Library has been an exciting experience, and has resulted in an amazing success story. It was designed for our customers, and they have welcomed it enthusiastically. Circulation and visits have exceeded all our projections. We asked for a WOW library, and we got it.” Judi McCallum Debbie Walker • • • www.fis.utoronto.ca 9 informed | in memoriam FIS Says Good-bye to a Friend Professor Ethel Weiss Auster, AB, MLS, Ed.D., Professor demic libraries and librarianship in at the Faculty of Information Studies, passed away unexpectedly in her Canada, and the significant mentorsleep on July 1, 2005. Born in Montreal on June 4, 1942, Prof. Auster ing role she played in the careers of graduated from Outremont High School in 1959, attended McGill academic librarians. During her career Prof. Auster University 1959 – 1960, and after two years in Cambridge, England, resumed her undergraduate education at Boston University. She published three books, co-authored two others, and wrote numerous obtained a Master’s degree at Simmons College, also in Boston, and scholarly articles. A reviewer praised her latest book, Downsizing in was the librarian at Brookline High School for two years. After the Academic Libraries, co-authored with Shauna Taylor (University of birth of her son David she returned to Canada, settling in Toronto. She Toronto Press, 2004), as “ground-breaking” and “the most comprehenresumed work as research librarian at the Toronto Board of Education, sive survey of the impact of downsizing in Canada’s university libraries.” Another noted “the remarkable, even exemplary, clarity of thought then as librarian at OISE/University of Toronto. It was at OISE that Prof. Auster began her studies for her doctoral behind the writing and structure.” In addition, noting a property that degree. While completing her research and dissertation, she was endeared her to generations of colleagues and students, the reviewer appointed Assistant Professor of Library Science at the University of pointed out that “refreshingly, Auster and Taylor’s conclusion offers Wisconsin, Madison. A year and a half later she returned to Toronto to suggestions for improvement, reminding readers that ‘economic downjoin the University of Toronto, in what was then called the Faculty of turns are part of the normal business cycle,’ and concluding that the results from this study can help in getting it right the next time.” Library Science. In addition to her own research, Prof. Auster served her community in For 23 years Prof. Auster was an esteemed and well-loved Professor at what became the Faculty of Information Studies. She served as Chair many capacities: she was twice elected to the Governing Council of the of Doctoral Studies for 15 years, guiding scores of students through University of Toronto, and over the past two years spent countless hours the program — providing insight, research direction, and practical reviewing doctoral student award applications for the Social Sciences and advice that made her a legend across the country. A brave, forthright, Humanities Research Council. She had unfailing energy for doctoral stuand committed colleague, she was a mainstay of the Faculty through a dents, many of whom were inspired by her forthright intellectual honesty, number of major changes and developments. She was also a frequent her unstinting regard for others, and her exacting scholarly standards. speaker at a variety of North American conferences, including those of With many of them she formed lasting friendships. Prof. Auster is survived by her son, David L. Auster, his wife Janis H. the Canadian Library Association and the American Society for Auster, of New York City, and David’s father Henry Auster, of Toronto. Information Science and Technology. Prof. Auster’s research dealt with libraries, management, and infor- Condolences to the family can be sent to [email protected] or by mation use — covering such topics as the information-seeking behav- post to the Faculty. FIS is also proud to announce a doctoral student iour of managers, the evaluation of online services, information dissem- award in Prof. Auster’s name, and is currently accepting donations for ination, the retrenchment and downsizing of large academic libraries, this important project. Ethel Auster made a true impact at the Faculty, and she will be tremendously missed. and most recently the training and development needs of librarians. The recipient of many awards, Prof. Auster was granted the Miles Blackwell Award for Outstanding Academic Librarian in June 2005 by Barbara (Tubman) Beardsley (BLS ’62) Kathryn Lippert (BLS ’48) – January 28, 2004 the Canadian Association of Elizabeth (Malcolm) MacRae (BLS ’38) – February 11, 2005 College and University Libraries Primrose Bredl (BLS ’53) – October 10, 2005 for her “outstanding national and Barbara Buchan (BLS ’68) – August 31, 2002 John Maitland Marshall (BLS ’52) - October 26, 2005 international contribution to acaChristine Mary Buchanan (MLS ’72) – July 3, 2005 M. Sunshine McArthur (BLS ’37) – August 7, 2005 demic librarianship and library Dorothy Chambers (MLS ’72) – December, 2004 Frederick Howard McIntosh (BLS ’70) – June, 2005 development.” As noted in the citaJoan Clement (BLS ’70, MLS ’74) – January 23, 2005 Elizabeth Pearson (BLS ’51) – July 17, 2005 tion, she “demonstrated this Elspeth Croll (BLS ’42) Susan Shea (MLS ’96) – March 20, 2005 achievement through her formidaSheila Egoff (Dip. Lib. ’38) – May 22, 2005 Rita Shoniker (BLS ’46) – July 9, 2005 ble research and publishing record, Edith Firth (BLS ’49) – July 23, 2005 Evelyn (Churcher) Smith in which her projects support the Maud Godfrey (BLS ’40) (Dip. Lib. ’35, BLS ’39, MLS ’70) – April 7, 2005 investigation of issues relating to Iris Jones (BLS ’61) – March 10, 2005 Hudson Standing (BLS ’57) - October 28, 2005 academic librarians and academic Ruth Kraulis (BLS ’51, MLS ’69) – May 11, 2005 Lucy Weiner (BLS ’42) libraries.” The award also lauded Jean Lavender (BLS ’40) – February 23, 2005 Verniece Webber (BLS ’64) – October 9, 2005 her role as a spokesperson and Edith Lawford (Dip. Lib. ’35) – February 18, 2005 Eleanor Whitlock (BLS ’44) – January 27, 2005 leader who actively promoted aca- THE FACULTY REMEMBERS THOSE WHO HAVE PASSED ON RECENTLY 10 DECEMBER 2005 Thank You to Our Donors: Alumni, Friends and Corporate Contributors The students, faculty and staff of the FIS community thank you for your generosity over the last year. This list reflects pledges made to FIS from September 1, 2004 to August 31, 2005. President’s Circle Member ($1000+) Sandra Alston MLS ’73 Mavis O. M. Cariou BLS ’65, MLS ’67 Anna S. Chan MLS ’83 Chun Wei Choo PhD ’93 Andrew H. Clement Twyla G. Gibson Derrick de Kerckhove Karen E. Melville June E. Munro Dip. Lib. ’43, BLS ’62, MLS ’72 Hilary V. Nicholls BLS ’61 Michael Jackson Paine Cynthea C. Penman MLS ’79 Keith Schengili-Roberts Brian Cantwell Smith Dean’s Circle Member ($999-$500) Stephen Abram MLS ’80 Joan M. Cherry Charles M. Cushing BLS ’59 Wendy Duff Ian R. Dutton MLS ’79 Diane Henderson BLS ’64, MLS ’67 Sheila I. Lacroix MLS ’91 R. Brian Land BLS ’53, MLS ’56 Duncan McLaren BLS ’68 Michael and Jane Millgate Nancy Williamson BLS ’50, MLS ’64 Faculty Patron ($499-$250) Lenora G. Aedy BLS ’57, MLS ’78 Ethel W. Auster E. Stanley Beacock BLS ’47, MLS ’69 Patricia L. Belier MLS ’80 Richard Crouch PhD ’81 Greta Petronella Golick MISt ’00 Balfour Halevy Frances E. Hoag MLS ’82 Ketchum Canada Inc. Kenneth F. Ladd MLS ’86 Yvan Lamonde Clara G. Miller BLS ’44, MLS ’71 Susan B. Potter MLS ’77 M. Diane Rooke BLS ’69, MLS ’70 Sheridan Park Association Harry H. Shore Miriam J. Simpson BLS ’70 Toronto Area Archivists Group (TAAG) D. Joan Winearls BLS ’60, MLS ’74 Friend of the Faculty ($249-$100) John M. Arndt BLS ’66, MLS ’73 Joyce M. Banks BLS ’68 J. Merlyn Beeckmans BLS ’62, MLS ’77 Irena L. Bell BLS ’69 Judith A. Benninger MLS ’75 Ruth L. Benton BLS ’51 Ada Berti BLS ’65 Marjorie G. Bethune MLS ’89 Judith A. Bialkowski MLS ’79 Margaret Boyd BLS ’56, MLS ’79 Margaret A. Brennan MLS ’73 Anne Brunner MLS ’79 Bohdan Budurowycz BLS ’55 Camrose Burdon BLS ’69 Donna M. Burton MLS ’80 Sheila A. Burvill MLS ’76 Catherine M. Cain BLS ’68 Barbara J. Cameron BLS ’55 Sheila Carleton MLS ’93 Ruby M. C. Chan BLS ’67 Frances E. Clee BLS ’54 Linda W. Corman MLS ’74 Ruth W. Corner BLS ’50 Betsy R. Cornwell BLS ’66 Marion J. D’Amboise MLS ’81 F. E. Davidson-Arnott BLS ’70, MLS ’74 Judy Donnelly MLS ’87 Suzanne Therese Dubeau MLS ’97 Charles Grunby Dunham MISt ’05 Mary G. Evans Barbara J. Finlay BLS ’68 Juliet D. Flaczynski MLS ’93 Gilles Gallichan Leonard Russell Geddie BLS ’68, MLS ’72 M. Elizabeth Gibson MLS ’77 Eleanor B. Gilbert BLS ’54, MLS ’77 Edith E. Gvora BLS ’69 David M. Hayne Robin Healey MLS ’86 Peggy W. Ho MLS ’76 T. H. Howard-Hill Jennie Huie MLS ’81 Susan Ibbetson MLS ’87 Barbara E. Irwin MLS ’73 Margaret J. Johnson MLS ’83 Malva Kannins BLS ’54, MLS ’65 Ann E. Keller BLS ’54 Wallace Kirsop Joan Lampel BLS ’49 Enid R. Laulicht BLS ’66 Elizabeth M. Learmouth BLS ’70 Helen D. Lee BLS ’66 Val K. Lem MLS ’87 Lesley A. Lewis MISt ’99 Thomas Kim Kwong Li MISt ’95 Janice M. Long BLS ’70, MLS ’76 Barbara E. Lounsbery BLS ’70 Mary Low MLS ’84 Linda D. Lowry MLS ’88 Helen I. E. Lukacs BLS ’67 Magdalen Lukacs BLS ’67 Clare-Marie Lyons MLS ’74 Alan MacDonald BLS ’64 Christine S. F. MacDonald Biggar MLS ’76 Rev. Doctor Allan MacDonald BLS ’51 Marion Matthias BLS ’69 Judith E. McAdam MLS ’96 Joanne McCarthy MLS ’95 Joan Fenella McCatty MLS ’94 Isabel G. McDonald BLS ’47 Katherine D. McKinnon BLS ’49 Lori P. McLeod MLS ’84 Peter F. McNally E. Cheryl McTait BLS ’69 Janine L. Miller MLS ’82 Victoria E. Milnes MLS ’74 Noreen M. Mitchell MLS ’86 Casian Moscovici MLS ’88 Robert F. Nardini MLS ’80 Desmond Neill Kirsti Elizabeth Nilsen PhD ’97 Lisa A. O’Hara MLS ’92 Susan D. Omnet MLS ’87 Amy J. Paget MLS ’78 Flora E. Patterson BLS ’57 Cecilia L. Peterson BLS ’61 Beatrice M. Pickett BLS ’48 Lejune Pier MLS ’96 Isabel F. Pitfield BLS ’68 M. Lynn E. Poth BLS ’62 Michelle A. Quealey MLS ’76 Margaretta G. A. Rice BLS ’58 Trina Karen Richard MLS ’94 Lillian M. Rider John S. Russell BLS ’50 Ann Schabas BLS ’64 Irene Shlapak BLS ’70 Cyrele Shoub MLS ’90 Catherine Simpson MLS ’89 Carlo P. Spadoni MLS ’80 Randall D. Speller MLS ’98 Margaret E. Stafford BLS ’50 Ruth K. Stedman BLS ’42 Patricia E. Stone MLS ’80 S. Gail Strachan MLS ’91 David H. Sumi MLS ’89 Marcia Sweet BLS ’70 Marion J. L. Tait Jane Taylor MLS ’74 Perry Tom MLS ’96 James Ian Marc Turner PhD ’94 Scott Valentine MLS ’81 Liana Van der Bellen Marianne Vespry BLS ’58 Thomas B. Vincent Jean V. Wheeler MLS ’78 Isobel E. and John Wilkinson BLS ’50, MLS ’54 Dorothy L. Wilson BLS ’61 Paula Wilson MLS ’92 Faculty Supporter (Up to $100) Rebecca Jane Abitbol MLS ’96 Andrea Aitken MLS ’90 Sandra E. Allan MLS ’90 Nancy A. Alzo MLS ’83 Rita Aquan-Yuen MLS ’77 Gregg Arst Effie C. Astbury MLS ’86 Glenys E. Babcock MLS ’79 Barbara J. Balderston MLS ’84 Bank of Montreal Barbara Elizabeth Bassett MLS ’85 Susan H. Baumann BLS ’70 Rhoda K. Baxter BLS ’47 Jennifer M. Bayne MLS ’82 Clare Beghtol MLS ’81, PhD ’91 M. Ruth Bennett MLS ’75 Joyce E. M. Billich BLS ’57 Steven J. Billinton MISt ’97 Grant F. Birks MLS ’76 Marie Boehm BLS ’71, MLS ’74 Margaret H. Boehnert BLS ’69 Mary Bond MLS ’85 Glenn J. Bonnetta MLS ’76 Elske M. Bosma MLS ’79 Ritvars Bregzis BLS ’54 Andrea P. Brimmell MLS ’79 Sharona Brookman MLS ’92 James Kellond Broughton BLS ’69 Judith C. Brown MLS ’86 Elizabeth Ann Bruton MLS ’94 Michal A. Calder MLS ’90 Elva Wynette Cameron BLS ’66 Karen Ann (Shirley) Carbox MLS ’90 James Carley Jean E. Cawkwell BLS ’53 Beverly A. Chataway MLS ’77 Alison J. Colvin MLS ’83 Carol Burnham Cook MLS ’94 Owen A. Cooke BLS ’68 Lynda G. Curnoe MLS ’90 Judith A. Curry MLS ’81 Linda J. E. Davis MLS ’72 Wendy A. Davis MLS ’80 Lisa I. Demczuk MLS ’97 Sharon Ruth Dennis MLS ’92 Patricia L. Desaulniers BLS ’69 M. Y. Jean Deyo BLS ’49 Janice S. Dietch BLS ’59 Patricia Louise Domski MLS ’93 Inta O. Douglas MLS ’73 Sophia O. Duda BLS ’64 Sylvia J. Duffus BLS ’69, MLS ’74 Mary Joan Dunn MLS ’72 H. Mavis Eastham BLS ’47 Ann Shirley Eddie BLS ’65, MLS ’72 Elizabeth Cheryl Ennals BLS ’69 Joan M. Fairfield BLS ’70 Sheila K. Fairley MLS ’84 E. Patricia Fleming BLS ’64, MLS ’70 Sharon Elizabeth Freeman BLS ’67 Annette J. Frendo Mocek MLS ’86 Sheila J. Gann MLS ’75 Mary E. Garrett U. Christine Gerth BLS ’64 Lynne Gibbon BLS ’70 Denise L. Gordon MLS ’87 Usha Govindarajan MISt ’94 Barbara Grant MLS ’79 Mavis E. Gray MLS ’72 Jeannine M. Green Mary M. Greenwood BLS ’59, MLS ’73 Tannis Gretzinger MLS ’87 Marianne Hamilton BLS ’68, MLS ’74 Bronia Heilik BLS ’69 Olga K. Heisler BLS ’58 Pauline M. Henaut BLS ’70, MLS ’77 Dorothea Heras MLS ’86 Kathryn Y. Hilder BLS ’55 Lorra Hines MLS ’82 Linda Margaret Hoad BLS ’55, MLS ’75 Frederick N. Hoag MLS ’83 David William Hook MISt ’00 Michele Hudon PhD ’98 Susan M. Humphries BLS ’70, MLS ’76 Ann M. Hutchison Judith A. E. Jackson BLS ’69 Janet D. Jacobson BLS ’67 Edythe A. James MLS ’78 Marion E. Johnson BLS ’58 Ronald S. Jordan Janet M. Kaufman MLS ’76 Glen J. Kelly BLS ’69, MLS ’80 John (BLS ’66) and Elizabeth Kerr Susannah D. Ketchum MLS ’89 Heather R. V. Kilpatrick BLS ’69 Janet A. Kilpatrick BLS ’69, MLS ’74 Mary H. Kirk BLS ’67 Tze Ling Kong MLS ’96 Frances O. Krayewski MLS ’76 Gina L. La Force MLS ’80 Mary L. Lamont MLS ’79 Ann Large BLS ’64 Jennifer Lee MISt ’00 Martha C. Leger MLS ’80 Roselyn C. Lilleniit MLS ’78 Nathan E. Loeppky MLS ’83 Robert K. Logan Sheila Lui BLS ’69 Joseph F. Luszczek M. Joan Luszczek MLS ’77 Helen Anne MacIntosh BLS ’52 Vernon S. MacKelvie BLS ’46 Margaret Sigurlin Mackenzie MLS ’98 Ian MacLaren Ann Marie MacLeod MLS ’82 Krystyna Manowiec MLS ’99 Loyd Gitari Mbabu MISt ’01 Mary E. McConnell MLS ’94 Anne E. McGaughey BLS ’69 Lynn Y. McIntyre MLS ’93 Robert W. McWilliam BLS ’68 Michele Melady MLS ’97 Margaret Mitchell MLS ’78 William F. E. Morley BLS ’53 Frances Morrison BLS ’47 Ann E. Mummenhoff MLS ’84 Donald G. Mutch BLS ’57 Lorraine F. Normore BLS ’69, MLS ’75 Marina A. O’Grady-Lamont MLS ’72 Maureen R. O’Reilly MLS ’85 Hilary Anne Palmer MLS ’97 The Estate of Florence Partridge Sharon E. Philip MLS ’76 Robert B. Richards BLS ’66 Sandra J. Richardson BLS ’68, MLS ’76 Dorothy C. Rogers BLS ’61 Elspeth Ross BLS ’63 Patricia A. Routledge MLS ’82 Wilfrid C. Rudy BLS ’58 Cheryl J. Salkey BLS ’67, MLS ’74 Eric V. Sangwine MLS ’77 Lorraine M. Scott MLS ’72 Marianne Scott Marsha J. Shapiro MLS ’79 Gillian G. Shields Barbery MISt ’99 Margaret R. Sinclair MLS ’78 Ralph Stanton Irene M. Stoess BLS ’53 Sheila Summerhays BLS ’66, MLS ’75 Cynthia G. Teitelman BLS ’68, MLS ’75 Nancy W. Thurston BLS ’67 Audrey S. Tobias James C. Toms BLS ’68 Margaret Jane Turner BLS ’53 Karl Heinz Wahl BLS ’70 Betty B. Warburton BLS ’50 Patricia A. Wardrop MLS ’73 Rosemary A. Watkins BLS ’55 Marlene D. Wehrle MLS ’72 Xuelian Wen MISt ’04 Carolyn J. Whiteside BLS ’68 Vicki Whitmell MLS ’84 Ian Wilson BLS ’69 Heather M. Wray Rong Wu MISt ’04 Bernice A. Zub MLS ’74 Gaye Zubatoff-Lefebvre MLS ’93 Show your school spirit in style! The FIS Student Council’s Publicity Committee has an assortment of FIS merchandise for sale. Contact [email protected] to order items or for more information. t-shirts $5.00 mousepads $5.00 sweatshirts $34.00 coffee mugs $10.00 pens $1.75 lapel pins $5.00 (please note, prices do not include shipping) ENTER TO WIN Send us your business card, and you will be entered into a raffle for free FIS merchandise! Your card can be sent to the FIS Alumni Office at 140 St. George Street. The winner will be selected on January 27. Visit plc.fis.utoronto.ca weekly for new courses! Creative Problem-Solving in Services January 13 (New!) Java: What You Need to Know Begins January 7 Freedom of Information & Privacy Begins January 16 (Web) Internet Dev’t with Microsoft.Net Begins January 9 Increasing Web Visibility January 20-21 Taxonomies & Metadata Begins January 26 (Ottawa) Copyright Demystified January 27 Influencing Decision-Making March 2-3 Project Management for IM April 27-28 (Ottawa) PLC partners with the National Institute for Genealogical Studies to offer the most comprehensive web-based certificate programs in genealogical studies. Check out the Librarianship Certificate at www.genealogicalstudies.com