IDENTIVISION IIP- IP NVR recorders Manual Guide

Transcription

IDENTIVISION IIP- IP NVR recorders
Manual Guide
Document version: v1.7. ENG
IP NVR – only with IP channels (NVR)
IIP-N810, 8 csat.
MEGASTORE
IIP-N820, 8 csat.
MEGASTORE
IIP-N810SPOE, 8 csat.
MEGASTORE
IIP-N3210ECO, 8/16/24/32 csat.
MEGASTORE
IIP-N1641, 8/16/24/32 csat.
MEGASTORE
IIP-N2480, 24/32 csat.
MEGASTORE
Product specifications, parameters, functions of the device can change without notice!
IIP-N820SPOE, 8 csat
MEGASTORE
1
CONTENT
1.
Product .......................................................................................................................................................3
1.1
2.
Product overview.................................................................................................................................3
Basic Operations ........................................................................................................................................3
2.1
Login ....................................................................................................................................................3
2.2
Plug&Play (Wizard) .............................................................................................................................4
3.
Remote controller .......................................................................................................................................5
4.
mouse operation ........................................................................................................................................5
5.
Preview.......................................................................................................................................................6
5.1.1
6.
Control buttons ............................................................................................................................6
Desktop shortcut menu ..............................................................................................................................7
6.1
Menu....................................................................................................................................................7
6.2
Playback ..............................................................................................................................................8
6.2.1
Playback control ..........................................................................................................................9
6.3
Backup ................................................................................................................................................9
6.4
Record backup ................................................................................................................................. 10
6.5
Recorded files playing on a PC........................................................................................................ 11
6.6
Files Convert .................................................................................................................................... 11
6.7
Logout .............................................................................................................................................. 12
7.
Record mode........................................................................................................................................... 12
7.1
8.
Snapshot storage (Partial model support) ....................................................................................... 13
Alarm ....................................................................................................................................................... 14
8.1
Video motion .................................................................................................................................... 14
8.2
Video blind........................................................................................................................................ 15
8.3
Video loss ......................................................................................................................................... 15
8.4
Abnormal .......................................................................................................................................... 16
9.
System setup .......................................................................................................................................... 17
9.1
10.
Tour setup ........................................................................................................................................ 17
Digital channels .................................................................................................................................... 17
10.1
Basic knowledge .............................................................................................................................. 17
10.1.1
10.2
Add device to CMS software .................................................................................................... 18
Recorder settings ............................................................................................................................. 20
11.
Lan connection ..................................................................................................................................... 21
12.
Cloud connection\Remote access ....................................................................................................... 23
12.1
Cloud connection\Remote Access ................................................................................................... 23
12.2
Remote access (without wizard) ...................................................................................................... 23
2
12.3
Remote access (with more devices) ................................................................................................ 23
13.
Mobilphone\Tablet access with vmeye app ......................................................................................... 25
14.
CLoud access with vMEyecloud app ................................................................................................... 26
15.
Mobilphone\Tablet access with VMeyesuper app ............................................................................... 27
15.1
VMeyesuper software function......................................................................................................... 28
16.
Specifications ....................................................................................................................................... 30
17.
FAQ and maintenance ......................................................................................................................... 32
17.1
Maintenance ..................................................................................................................................... 37
1. PRODUCT
1.1 Product overview
The series DVR is designed specially for security and defense field which is an outstanding digital
surveillance product. It introduces embedded LINUX operating system which is more stable. It introduces
standard H.264mp video compressed format and G.711A audio compressed format which insures the high
quality image, low error coding ratio and single frame playing. It introduces TCP/IP network technology
which achieves the strong network communication ability and telecommunication ability.
The series DVR can be used individually or online applied as a part of a safety surveillance network. With
the professional network video surveillance software it achieves the strong network communication ability
and telecommunication ability.
The series DVR can be applied in the bank, telecom, electric power system, judicial system, transportation,
intelligent housing, factory, storehouse, water conservancy and so on.
2. BASIC OPERATIONS
2.1 Login
When the DVR boots up, user must login and the system provides the corresponding functions with the user
purview. There are two user settings which are admin, and guest; and they have no passwords. “Admin” is
the super user purview; “Guest” is the user for preview and playback. User can modify the password of
Admin and Guest, but can not modify the authority of them.
3 deafult profil: admin, gues, default
There is no default password, the admin is the super authorized user at default. For the guest and the
default login are enabled to use the preview and play functions. The admin and the guest can modify the
password, but the permissions not. By default the default login can change the authorization, but the
password not.
1. picture
Login
Note: Password alert: If the password incorrect in 3 times, it generates an alarm. After 5 times, it
lock the recorder for 1,5 hour (please reboot the device after this).
Please change the password at the first login!
Only service can change the forgotten password!
3
2.2 Plug&Play (Wizard)
When the recorder starts, there is a wizard, which can help you to access and cofigure the cameras in an
easy way.
The products with POE function has a Plug&Play option. With this feature is it possible to configure every
settings without any IP settings before that.
Note: The default IP address of the recorder is 192.168.1.1. After changing it, please reboot the device. This
is necessary to the normal functions.
2. picture
Útmutató
Step 1.
Choose the Cloud Enable function (if there is no need this wizard next, click on the don’t ask
again option also)
Step 2.
Click on the Next option.
Step 3.
After a short search time, the available cameras will be shown on the screen.
Step 4.
Click on the OK button.
3. picture
Ip config wizard
Step 5.
Only with ONVIF compatible cameras- choose the ONVIF option on the left side
(instead of NETIP) and click on the Search option. After a short search time the ONVIF
cameras will be shown on the screen. Clik on the Ok button.
4
3. REMOTE CONTROLLER
No.
Name
Function
1
Multi-channels
button
Multi-channels preview
2
Number button
Password input/number input/ channel switch
3
【 Esc】
Back to up window
4
Direction button
Direction and OK button
5
Playback operate
Playback Basic operation
6
Record control
Enter into record menu
7
Remote controller
Input the number of DVR to control it
8
FN
Assistant function
4. MOUSE OPERATION
Operation
Function
Double left click
Double click one item in the file list to playback
the video
Double click the playback video to zoom in or
out the screen
Double click the channel to make it full screen
display in preview
double click again to resume the multi-channel
display
Left click
Choose according option in the menu
Right click
Pop desktop shortcut menu in preview state
Current shortcut menu in the menu
Wheel button
Add or subtract number value in the number setting
Switch the items in the combo box
5
Page up or down in the list
Move mouse
Choose the widget or move the item in the widget
Drag mouse
Set the motion detect area
Set the cover area
5. PREVIEW
4. picture
1.
2.
3.
Preview
Control buttons
Channel properties
Channel select
The system date, time and channel title are shown in each viewing window. The surveillance video and the
alarm status are shown in each window.
5.1.1
Control buttons
Record buttons
1
Recording status
3
Video loss
2
Video motion
4
Camera lock
6
6. DESKTOP SHORTCUT MENU
In preview mode you can right click mouse to get a desktop shortcut menu. The menu includes: main
menu, record mode, playback, PTZ control, High Speed PTZ, Alarm Output, color Setting, Output
adjust, Logout, view1/4/8/9/16 screens.
5. picture Desktop shortcut menu
6.1 Menu
When you login, the system main menu is shown as below.
6. picture Menu
7
6.2 Playback
There are two methods for you to play the video files in the hard disk.
 In the desktop shortcut menu.
 Main Menu>Record>Playback.
Enter the playback interface, you can playback video of multi-channels at the same time.
Note: The hard disk that saves the video files must be set as read-write or read-only state.
7. picture
1. Playback control
buttons
5. Time mode
select
9. Search by time
2. Time
6. Search by hour
10. Search by storage
Playback
3. Sync
7. File type
4. Video type
8. Listed files
11. Serach by
12.Seach by
date
channel
8
6.2.1
Playback control
Button
Function
Button
Function
/
Play/Pause
Reverse Play
Stop
Slow play
Reverse fast play
Fast play
Previous frame
Next frame
Previous file
Next file
Ciculation
Fullscreen
Cut
Save
6.3 Backup
8. picture
Backup
Step 1.
Plug a pendrive\portable winchester to the USB port of the device.
Step 2.
Choose the [Menu]-[Record]-[Save] menu (there can be a short waiting time).
Step 3.
Choose the device and click on the Save option. After this a new windows will pop up (see
the chapter)
Detect: Detect the storage connected with the DVR such as hard disk or universal disk.
Erasure: Choose the file to delete and click erasure to delete the file.
Stop: Stop the backup.
Backup: Click backup button and the dialog box is popped up. You can choose the backup file according to
the type, channel and time.
9
6.4 Record backup
9. picture
Backup
Step 1.
Choose the right type of the recording (or leave on the ALL option).
Step 2.
Choose the channel number.
Step 3.
Choose the time which will be saved.
Step 4.
After a short time, it will be shown which records are available for the period. Click on the
right file (or select more) and click on the Start button.
Step 5.
The record are downloading to the pendrive (it can be a long time, depending on the
recorder file size).
1 hour record is between ~600MB and 3,5GB (depends on the quality of the record)
Bad quality
2000KB/s
~600MB
Good quality
4000KB/s
~1.7GB
Best quality
8000Kb/s
~3.5GB
500GB harddrive good quality, 1 camera ~300 hour recording (~12 days)
500GB harddrive good quality, 8 camera ~37 hour recording (~1,5 days)
1TB harddrive good quality, 1 camera ~600 hour recording (~24 days)
1TB harddrive good quality, 8 camera ~74 hour recording (~3 days)
Remove：Clear the file information.
Add：Show the file information satisfying the set file attributes.
Start/Pause：Click the play button to start the backup and click the pause button to stop the backup.
Cancel：During backup you can exit the page layout to carry out other functions.
10
6.5 Recorded files playing on a PC
The recorded files can be watched on the PC:
Step 1.
Install the Disc Player software from the CD.
Step 2.
After the installing, start the program. Click on the play button and choose which file will be
watched.
Step 3.
On the PC there are the same functions when playing a file as on the recorder (slow, fast
play,...)
1.
H264 Player
6.6 Files Convert
Step 1.
Start the Video Converter Tool software (there is no need to install the program, it can be
found on the CD).
Step 2.
Click on the Open button and the choose the file(s) will be converted.
Step 3.
Click on the Settings menu and choose the right option.
Step 4.
Click on the convert button and wait for to finish.
2.
Video converter tool
11
6.7 Logout
Logout, shut down the system or reboot up. You can use the desktop shortcut menu or enter [main menu].
10. picture
Logout
[logout] Quit the menu. Offer password next entrance.
[shut down] Quit the system. Turn off the power supply.
When press the shut down button, there is schedule hint. After three seconds, the system is shut down.
Cancel midway is of no effect.
[reboot] Quit the system. Reboot up the system..
7. RECORD MODE
Set the recording parameters in the surveillance channel. You can enter [Main Menu]> [Record]> [Record
Config] to set. The system’s default set is 24 hours continuous recording.
Note: There is at least one read-write hard disk if the DVR records normally
[Channel] which channel settings are activated
[Redundancy] Select this mode, if you would like to backup the video sin two hard disks (only with two hard
disks)
[Length] video files duration
[Pre-recording] not working function
[Record mode] timing, power, stop
[Period] Set a time frame of when to record
[Allways] recording all-time
[Move] only recording when motion is detected
[Alarm] only recording when alarm is activated
11. picture
Record config
12
7.1 Snapshot storage (Partial model support)
Base on settings to save the monitor image
Parameter setting:【Main menu】>【Record】>【Snapshot】to do related setting, see pic 3, the function is
closed in default.
Note: If normal snapshot storage, please set Snap at 【Main Menu】->【Advanced】->【HDD Manage】>【Snapshot】
12. picture
Snapshot storage
【Channel】Select the related channel to set,click "all" to set all channels.
【Presnap】Setup presnap picture quantity before recording, default is 5 pieces.
【Record】Set record status,"Schedule","Manual" and "Stop" Page 32
Schedule:Realise snapshot according to record type(regular,detect and alarm) and period.
Manual:No matter what the present channel is in a state,once choose "manual" button,it will have snapshot
at related channels.
Stop:No matter what the present channel is in a state,once choose "stop" button,it will stop snapshot at
related channels.
【Period】Set normal record period,it only startup Snapshot Storage at set period.
【Type】Three types:regular,detect and alarm
【Record type】Three types:regular,detect and alarm
Regular: snapshot at set period
Detect: snapshot at set period when motion detect,video blind and video loss which are preset for snapshot
enable.
Alarm:snapshot at set period when alarm in which is preset for snapshot enable.
13
8. ALARM
13. picture
Alarm
8.1 Video motion
When the system detects the motion signal that reaches the sensitivity, the motion detection is activated.
[Channel] which channel settings are activated
[Activation] function activation
[Sensitivity] set the sensitivity for the right option
[Area] Click on Settings, and set the area control (the light blue is the guarde, dark blue is ungarded area)
[Period] Set a time frame of when to record
[Alarm output] select the alarm output
[Record channel] select the channel which would you like to record
[Step] step selection
[Delay] When alarm is over, recording will last some seconds (10~300sec), then stop
[Snapshot] snapshot activation
The snapshot can be linked to enable the motion detection in the corresponding period of the [Record
Setting] in (recording settings).
[PTZ activation] when alarm is detected, the PTZ option can be activated (for this option please first set
the right PTZ options in he [PTZ control]
[Email] when alarm happen, link email sending to inform user.
Note: sending email, need to do related setting at[Net service]
[FTP upload] when alarm happens, if record or snapshot channel was chosen, the record file and snapshot
image will be uploaded to the appointed position.
Note: FTP upload, need to do related setting at[Net service]
14
14. picture
Video motion
8.2 Video blind
When the video image disappear because of the poor brightness or by masking, the video blind is activated.
Settings are described in the motion detection function.
15. picture
Video blind
8.3 Video loss
When the vide image disappear the video loss is activated.
Settings are described in the motion detection function.
16. picture
Video loss
15
8.4 Abnormal
17. picture
Abnormal
There are abnormal events which can trigger an alarm.
 Storage problem
 Low storage capacity
 Storage access problem
 IP address problem
 Network problem
[Activation] function activation
[Message] message on the main screen
[Buzzer]
16
9. SYSTEM SETUP
9.1 Tour setup
Set the patrol display. You can choose the single window, four windows, nine windows, sixteen windows
patrol display or single display.
[Interval] Set the patrol switch interval. The set range is 5-120 seconds.
Note： / means turn off/on the patrol.
18. picture
Tour setup
10. DIGITAL CHANNELS
10.1 Basic knowledge
[IP address] two functions: host or network interface identification (IP address example: 192.168.1.110)
Two versions of IP are in use: IP Version 4 and IP Version 6. Each version defines an IP address differently.
Because of its prevalence, the generic term IP address typically still refers to the addresses defined by IPv4.
[TCP port] Internet protocoll, which helps the datatransfer.
[DHCP] clien-server protocoll, which provide to the network using devices to get every information
automatically by the DHCP server. It provides the IP addresses for the cameras, when it is enabled.
[Fix or static IP address] these type of IP address will not change after a system reboot.
[POE] Power over Ethernet describes any of several standardized or ad-hoc systems which pass electrical
power along with data on Ethernet cabling. This allows a single cable to provide both data connection and
electrical power to devices such as wireless access points or IP cameras. These feature is in every
compatible device’s specifications.
The maximum compatible cable long for the POE is 100 m.
We have tested the N411SPOE recorder with a 100m good quality solid copper Belden cable (FTP
connectors). It had no problems, but please make sure that every situation is different and the compatible
long can decrease because of the installations methods.
17
10.1.1 Add device to CMS software
To make these steps, the devices have to be in the same IP region as the router ( the default region for the
cameras is 192.168.1. ...). If it is not, please make the next chapter steps first.
Step 1.
Install the CMS software from the CD, on a PC that is on the network as the cameras.
Step 2.
Log-in to the CMS software.
user: super
password:(default none)
19. picture
Step 3.
Choose the System, and click on the Device Manager.
20. picture
Step 4.
…).
CMS program
CMS software menu
Choose the Add Region and write an optional region name (example: Home, Office, Storage,
18
21. picture
Step 5.
Add region
Choose the region, and click on the add device option.
22. picture
Add Device
Step 6.
On he new screen click on the IP Search option. After the searching time, it will show the
available devices.
23. picture
Step 7.
IP Searc
Choose the device, which will be used (double click, and the fields will be automatically filled)
19
24. picture
Camera network settings
Note: If there are no devices after the search, probably there is a network problem. Please make sure
that the network settings are good, or the devices have installed correctly. (It can cause problems a
broken UTP cable, make sure to test every network cable with an UTP tester).
Other problem can be, that the devices are not in the same network region. (example: IP addresses:
router: 192.168.0.1, device 192.168.1.10). In this case use the Upgrade Tool software to change IP
addresses of the devices.
Step 8.
Click on the OK button when finished. If every settings are correct, the cameras picture can
be watched in the program. Choose the left side the region and the name\IP address of the camera
and double click on it.
25. picture
Camera picture
10.2 Recorder settings
The next step is to set the right settings to the router.
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Step 6.
Log-in to the recorder, click on the Channel mode.
Choose the right option for your system. (There are just only fix modes)
Click on the left side to activate the mode.
The device will ask for reboot, click on the OK button.
After this, there are 2 more options in the Digital options (only with HVR recorders)
20
26. picture
Channel mode settings (HVR with 4 channel)
11. LAN CONNECTION
Step 1.
Step 2.
Step 3.
Install the ActiveX_V1.1.0.68 and QuickTimeInstaller software from the CD.
Open a web browser (Chrome, Internet Explorer, Firefox,...)
Write to the address bar, the IP address of the device.
27. picture
Login screen
Step 4.
Write the admin and user name. (default: user name:admin, password: (none))
Step 5.
Double click on the name of the camera. (if Internet Explorer ask to enable and run the
plugins, click to OK.)
28. picture
Camera screen
If Chrome is your default browser, you can enable the Quicktime Player to ask nothing while running.
First write the chrome://plugins/ address to browser, and next to the Quicktime PLayer name click ont he
Allways enable option.
21
29. picture
Chrome plugin settings
22
12. CLOUD CONNECTION\REMOTE ACCESS
12.1 Cloud connection\Remote Access
The devices can be used to remote access without any DynDNS provider.
Step 1.
On the device enable the Cloud option in the Netservice- Cloud settings.
Step 2.
Write to the browser the http://www.xmeye.net/ address.
30. picture
Step 3.
Step 4.
Step 5.
Remotea access
Click on the Enter Guide and with the easy wizard search the devices.
If the device has found, click on the next option (every option is automatic)
After the succces settings, the device will be shown on the left side.
31. picture
Remote access
12.2 Remote access (without wizard)
Step 1.
Step 2.
Click on the By Device option and write the factory number of the device (which will be
accessed)(it can be found in the Settings-Info-Version.
Step 3.
Click on the Login.
Step 4.
After the succces settings, the device will be shown on the left side.
12.3 Remote access (with more devices)
With these steps is it possible to make a profile, to access more devices.
Step 1.
Step 2.
Click on the Register option and write the optional settings ont he screen. Choose the OK
option.
Step 3.
If the Registration process is finished, check your email and click on the e-mail from the
xmeye and activate the profile.
Step 4.
On the new screen click on the Device Mananeg option and choose the Add.
23
32. picture
Step 5.
Device manager
Write the factory number, device name, password of the device. Click on the OK button.
33. picture
My devices menu
If the settings are OK, on the My devices screen the device will be shown.
24
13. MOBILPHONE\TABLET ACCESS WITH VMEYE APP
The Vmeye app can be used to watch the surveillance system, control the PTZ cameras.
Available mobilphone’s systems: Android, Blackberry, Iphone, Symbian, Windows mobile.
Step 1.
Install the right app for the mobilphone\tablet from the App store.
Step 2.
Click on the Settings option.
34. picture
Step 3.
Using the Vmeye app
Click on the ’Plus’ button to add a device and write the network settings to the fields.
35. picture
VMEye settings (example)
[DeviceName] Device name
[Address] IP address of the device
[Mobile Port] default: 34599
[User Name] default: admin
[Password] default: none
[Max channel] channel number of the device
Step 4.
Click on the OK button and the device can be access with the mobilphone.
25
36. picture
Recorder access
14. CLOUD ACCESS WITH VMEYECLOUD APP
The devices can be used to remote access without any DynDNS provider with the VMeyecloud app.
Available mobilphone’s systems: Android, Blackberry, Iphone, Symbian, Windows mobile.
In
Step 1.
Install the right app for the mobilphone\tablet from the App store. (VMeyecloud)
Step 2.
If the devices was registered at the Xmeye.net page, with the user name and password can
be acccessed automatically.
Step 3.
If the device was not registered at the Xmeye.net page, click on the By Device option and
choose the Search option.
Step 4.
When the search finished and the device was found, click on it and choose ’plus’ button.
37. picture
VMEyeCloud app
Step 5.
On the next page, you can change the settings of the device if it is necessary, otherwise click
on the OK button.
Step 6.
Close the settings menu and ont he main screen the picture of the device will be shown.
26
38. picture
Finish
Note: There could be error messages with using the app, because the servers for this feature are in
China, but there are just temporary. This feature has 4-5 seconds delay!
15. MOBILPHONE\TABLET ACCESS WITH VMEYESUPER APP
The Vmeye app can be used to watch the surveillance system, remote playback, control the PTZ cameras,
change the settings.
39. picture
Main screen
Step 1.
Install the right app for the mobilphone\tablet from the App store and choose the Device List
menu and add the DVR.
Device name: Optional
Connection: Addres (IP address, Port, User name, Password) or P2P cloud (Serial No., user name)
27
40. picture
Step 2.
Options menu
15.1 VMeyesuper software function
Live Preview function .
41. picture
Live Preview
Change the settings of the recorder.
28
42. picture
Device Settings
Remote playback to watch the recorded videos.
Choose the date and time, camera number and click on the Remote Search option.
In the Search Results you can see the video, click on it and it will play.
Remote Playback
29
16. SPECIFICATIONS
IIP-N411SP
MEGASTORE
IIP-N411SPOE
MEGASTORE
Record mode:
NVR
NVR
NVR
NVR
NVR
Analog mode:
-
-
-
-
-
FPS (analog)
-
-
-
-
-
Analog channels
-
-
-
-
-
HD-SDI channels (DVR mode):
Analog
+
Ip
channels
(HVR mode)
-
-
-
-
-
-
-
-
-
-
- 4*2MP.
- 4*1.3MP.
- 4*1.3MP.
- 8*2MP.
- 8*2MP.
IP
(NVR mode)
Frame\s. (IP cameras):
Compatible cameras:
channels:
IIP-N810
MEGASTORE
IIP-N820
MEGASTORE
IIPN810SPOE
MEGASTORE
IIP-N4120
MEGASTORE
IIP-N820SPOE
MEGASTORE
25fps / ch
25fps / ch
25fps / ch
25fps / ch
25fps / ch
IDENTIVISION,
GEOVISION
IDENTIVISION,
GEOVISION
IDENTIVISION,
GEOVISION
IDENTIVISION, GEOVISION
IDENTIVISION, GEOVISION
LAN:
yes
yes
yes
yes
yes
WIFI:
with optional access
point
point
with optional
access point
with optional access point
with optional access point
with optional mobil
router
yes
with optional mobil
router
yes
with optional mobil
router
yes
with optional mobil router
with optional mobil router
yes
yes
CMS software
yes
yes
yes
yes
yes
Mobiltelephone client:
yes
yes
yes
yes
yes
with built in
microphone in the
cameras
0/0
with built in
microphone in the
cameras
0/0
with built in
microphone in the
cameras
0/0
-
-
with built in microphone in the
cameras
with built in microphone in the
cameras
0/0
0/0
16*12
16*12
16*12
16*12
16*12
yes
yes
yes
yes
yes
VGA video out:
1920*1080
1920*1080
1920*1080
1920*1080
1920*1080
HDMI video out:
1920*1080
1920*1080
1920*1080
1920*1080
1920*1080
BNC video out:
1
1
1
1
1
SPOT:
-
-
-
-
-
Aspect Ratio:
16:9 / 4:3
16:9 / 4:3
16:9 / 4:3
HDD number:
1 x 4 TB
1 x 4 TB
1 x 4 TB
-
-
-
3G:
CLOUD:
Video analytics:
Audio record:
Alarm IN\OUT:
Video motion matrix
PTZ:
RAID:
USB:
Manage:
Switch built-in:
POE built-in:
16:9 / 4:3
1 x 4 TB
16:9 / 4:3
2 x 4 TB
1 x 4 TB
-
2
2
2
mouse,infra remote
mouse,infra remote
mouse,infra remote
mouse,infra remote
mouse,infra remote
-
yes (4 channels)
-
yes (4 channels)
yes (4 channels)
-
yes (4 channels)
yes (4 channels)
2
2 x 4 TB
-
3
2
3
30
IIP-N3210ECO
MEGASTORE
IIP-N1641
MEGASTORE
IIP-N2480
MEGASTORE
Record mode:
NVR
NVR
NVR
Analog mode:
-
-
-
FPS (analog)
-
-
-
Analog channels
-
-
-
HD-SDI channels (DVR mode):
Analog
+
Ip
channels
(HVR mode)
-
-
-
-
-
-
- 8*5MP
- 16*3MP
- 24*2MP.
- 32*1MP
25fps / ch
- 8*5MP
- 16*3MP
- 24*2MP.
- 32*1MP
25fps / ch
25fps / ch
IDENTIVISION,
GEOVISION
IDENTIVISION,
GEOVISION
IDENTIVISION,
GEOVISION
LAN:
yes
yes
yes
WIFI:
with optional
access point
point
point
with optional mobil
router
yes
with optional mobil
router
yes
with optional mobil
router
yes
CMS software
yes
yes
yes
Mobiltelephone client:
yes
yes
yes
with built in
microphone in the
cameras
0/0
with built in
microphone in the
cameras
16/4
with built in
microphone in the
cameras
16/4
16*12
16*12
16*12
IP
(NVR mode)
Frame\s. (IP cameras):
Compatible cameras:
3G:
CLOUD:
Video analytics:
Audio record:
Alarm IN\OUT:
Video motion matrix
PTZ:
channels:
- 24*2MP.
yes
yes
yes
VGA video out:
1920*1080
1920*1080
1920*1080
HDMI video out:
1920*1080
1920*1080
1920*1080
BNC video out:
1
2
2
SPOT:
-
-
-
Aspect Ratio:
16:9 / 4:3
16:9 / 4:3
16:9 / 4:3
HDD number:
1 x 4 TB
4 x 4 TB
8 x 4 TB
RAID:
-
-
-
USB:
3
2
2
mouse,infra remote
-
mouse,infra remote
-
mouse,infra remote
-
Manage:
Switch built-in:
POE built-in:
31
17. FAQ AND MAINTENANCE
If the problems are not listed, please contact the local service or call the HQ service. We are willing to offer
the service.
1. The DVR can not boot up normally.
Possible reasons are as followed:
 The power supply is not correct.

Switch power supply line is not in good connection.

Switch power supply is damaged.

The program updating is wrong.

The hard disk is damaged or the hard disk lines are broken.

The front panel is damaged.

The main board of the DVR is damaged.
2. The DVR reboots automatically or stops working after boot up a few minutes.
 The input voltage is not stable or too low.

The hard disk is damaged or the hard disk lines are broken.

The power of the switch power supply is low.

Frontal video signal is not stable.

Bad heat radiator or too much dust or bad running circumstance for the DVR.

The hardware of the DVR is damaged.
3. System can not detect hard disk.
 The hard disk power supply line is not connected.

The cables of the hard disk are damaged.

The hard disk is damaged.

The SATA port of main board is damaged.
4. There are no video outputs in single channel, multiple channels and all channels.
32
 The program is not matched. Please update the program.

The image brightness is all 0. Please restore the default setup.

There is no video input signal or the signal is too weak.

The channel protection or the screen protection is set.
 The hardware of the DVR is damaged.
5. Real-time image problems such as the image color or the brightness distortion.
 When using the BNC output, the option between the N mode or PAL mode is wrong and the image
becomes black and white.

The DVR is not matched the monitor impedance.

The video transmission distance is too far or the loss of the video transmission line is too large.

The color and brightness setting of the DVR is wrong.
6. I can not find the video files in local playback mode.
 The data line of the hard disk is damaged.


Update the different program with the origin program files.

The video files to look up are covered.

The recording is not on.
7. The local video is not clear.
 The image quality is too bad.

The reading program is wrong. Reboot up the DVR.

The data line of the hard disk is damaged.


8. There is no audio signal in the surveillance window.
33

It is not an active tone arm.

It is not an active sound box.

The audio lines are damaged.

9. There is audio signal in the surveillance window but mo audio signal in the playback state.
 Setting issues: the audio option is not chosen.

The according channel is not connected with the video.
10. The time is wrong.
 Setting is wrong..

The battery is in bad connection or the voltage is too low.

The oscillation is damaged.
11. The DVR can not control the PTZ.
 There is something wrong with the frontal PTZ.

The setting, connection or the installation of the PTZ decoder is not correct.

The connections are not correct.

The PTZ setting of the DVR is not correct.

The protocols of the PTZ decoder and the DVR are not matched.

The address of the PTZ decoder and the DVR are not matched.

When multiple decoders are connected, the far port of the PTZ decoder line A(B) must connect a
120 resistance to reduce the reflection otherwise the PTZ control is not stable.

The distance is too far.
12. The motion detect is not working,
 The time range set is not correct.



13.
The motion detect area set is not correct.
The sensitivity is too low.
Limited by some hardware edition.
I can not login via web or CMS.
 The system is windows 98 or win me. We recommend updating to windows 2000sp4 or higher
Version or installing the software for low edition.

ActiveX is hold back.

The version is not exceeded dx8.1. Update the display card driver.
34

Network connection failure.

Network setting issues.

Invalid password or user name.

The CMS is not matched the DVR program version.
14. The image is not clear or there is no image in network preview state or video file playback
state.
 Network is not stable.

The user machine is resource limited.

Choose the play-in-team mode in the network setup of DVR.

The region shelter or channel protection is set.

The user has no surveillance purview.

The real-time image of the hard disk recording machine itself is not clear.
15. Network connection is not stable.
 Network is not stable.

IP address is conflicted.

MAC address is conflicted.

The net card of the DVR is bad.
16. There is something wrong with the USB backup or writing a CD.
 The rewritable machine and the hard disk are shared the same data lines.
 The data is too much. Please stop recording and backup.

The data exceeds the backup storage.

The backup equipment is not compatible.

The backup equipment is damaged.
17. The keyboard can not control the DVR.
 The serial port of the DVR is not set correctly.

The address is not correct.

When multiple transformers are connected, the power supply is not large enough. Please give each
transformer individual power supply.

The distance is too far.
18. Alarm can not be recessional.
35

The setting of the alarm is not correct.

The alarm output is turned on manually.

The input machine is damaged or the connections are not correct.

There are some problems for specific program edition, Please update the program.
19. Alarm is not working.
 The setting of the alarm is not correct.

The connection of the alarm is not correct.

The alarm input signal is not correct.

A alarm is connected with two loops synchronously.
20. The remote controller is not working,
 The remote control address is not correct.

The remote control distance is too far or the angle is too large.

The battery is used up.

The remote controller or the front panel of the recording machine is damaged.
36
21. The storage time is not enough.Possible reasons are as followed:
 Front vidicon quality is bad. The lens is too dirty. The vidicon is in backlighting installation.

The hard disk capability is not enough.

22. The downloading files can not play.
 There is no media player.

There is no DX8.1 software or higher edition.

There is no DivX503Bundle.exe file to play AVI video files.

DivX503Bundle.exe and ffdshow-2004 1012 .exe files must be installed in the windows xp system.
23. I can not remember the advanced code or network code in the local menu operation.
Please contact the local service or call the HQ service. We will offer the service according the machine type
and the program edition.
17.1 Maintenance
1. Please brush printed circuit boards, connectors, fans, machine box and so on regularly.
2. Please keep the grounding well done to prevent the video or audio signal interfered and the DVR
from static or inductive electricity.
3. Do not pull out the video signal line or RS-232 port or RS-485 port with the power on.
4. Do not use the TV in the local video output port(VOUT) of DVR. It will damage the video output
circuit easily.
5. Do not turn off the switch directly. Please use the turn-off function in the menu or press the turn-off
button in the panel (3 seconds or longer) to protect the hard disk.
6. Please keep the DVR away from heat resource.
7. Please keep the DVR ventilated for better heat radiator.
Please check the system and maintain regularly.
Servis: LDSZ Kft.,organizační složka
Sport Jodas
Masarykova 515
CZ-46822 Železný Brod
Tel: +420 602 392 977
www.alarmsvet.cz
37

IDENTIVISION IIP- IP NVR recorders Manual Guide

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