Bulletin - Mercy Medical Center

Bulletin
Occupational therapists
improve the lives of Mercy
patients one at a time
Everyday activities — such as getting
dressed, preparing a meal or even talking
on the phone — are often taken for
granted; however, for patients who have
been impacted by cognitive or physical
impairments, injury or surgery, those
skills can be challenging.
By considering each individual’s
psychological, physical, emotional and
social makeup, Mercy’s occupational
therapists help patients identify goals
and adapt their life skills — including selfcare (feeding, grooming and dressing),
homemaking/home management,
vocational/occupational skills and leisure
time activities — to live as fully and
independently as possible
One treatment method that is commonly
used is the Cognitive Performance
Test (CPT). Originally designed to
evaluate Alzheimer’s patients, the CPT
is a standardized, performance-based
assessment that uses tasks related to
seven common activities of daily living
to measure patients’ functional ability.
The CPT can also help family members
determine if additional supervision or
assistance are needed for a loved one
suffering from cognitive issues.
April is National Occupational Therapy
Month. For more information about
Mercy’s occupational therapy services,
please visit www.mercydesmoines.org/
InpatientRehabServices/index.cfm.
APRIL 2, 2010
Mercy partners with explorer Charlie Wittmack to
deliver global health and educational initiatives
When Charlie Wittmack, the first
Iowan to climb Mount Everest, embarks
on an unprecedented, 12,000-mile,
intercontinental triathlon – The World
Tri (TWT) – on Sunday, July 11, 2010, he
will have the support of the Mercy Family.
Charlie’s adventurous challenge will take
him from the frigid waters of the English
Channel to the snow-covered summit of
Mount Everest in only 11 months’ time,
drawing to completion on June 11, 2011.
Charlie recently announced his journey
on Tuesday, March 30, during a news
conference.
While TWT is an unparalleled test of
physical endurance, its purpose extends far
beyond completing the journey. Charlie
and his team will be fulfilling global health
and educational initiatives that originate in
Des Moines, including a maternal health
program in Nepal as a way of giving back
to the Sherpas who saved his life, as well as
preparing interactive curriculum for K-12
classrooms in the United States.
Charlie’s year-long endurance feat will
cross some of the most rugged mountain
ranges and treacherous deserts in the
world. Personal physical and mental
challenges are not foreign territory for
Charlie. In 2003, he reached the summit
of Mount Everest after making two backto-back attempts without food or water
during some of the worst weather in the
recorded history of the mountain. Charlie
will travel with a team including his wife,
Cate, and their two-year-old son, James.
“Mercy is pleased and excited to partner
with Charlie Wittmack, who has
demonstrated an exceptional personal
Charlie Wittmack, a world-class explorer, lecturer and
attorney, will be embarking on an unprecedented,
12,000-mile, intercontinental triathlon on Sunday,
July 11, 2010. Mercy has partnered with Charlie and
his TWT team to help bring light to global health and
educational initiatives.
commitment to physical and mental
achievement, in addition to his desire to
help others reach their personal goals for
improved fitness and healthier lifestyles,”
says Joe LeValley, senior vice president
of Planning and Advocacy for Mercy.
“Charlie’s personal quest should be an
inspiration to everyone as we strive to
create a healthier community.”
Mercy Family members will have an
opportunity to support Charlie and
his team by participating in programs
and initiatives at Mercy. Additional
information will be announced in
upcoming Bulletin issues. For more
information regarding TWT, please visit
www.theworldtri.com.
Mercy’s Patient Access employees serve as goodwill
ambassadors to patients, families and visitors
At one point or another, every department
at Mercy comes in contact with the
public. With that contact comes the
opportunity to present a positive image
to our community. The Patient Access
Department is most often responsible for
providing patients and visitors with their
first impressions of our hospital.
“We work very hard on guest relations,”
says Patient Access Manager Bridgett
Bickford. “Patients and families coming
into our hospital are often in a stressful
situation. Our job is to ease their concerns
in a caring and efficient manner.”
In an average day, the Patient Access
Department handles a variety of requests
from many persons including physicians,
nurses and patients. Physicians call to
schedule patients for admission and
nurses call to schedule outpatient tests.
The Patient Access Department staff must
also be familiar with the procedures and
guidelines of various insurance companies.
During the access process, patients
sometimes are feeling apprehensive and
need support. “When people aren’t feeling
well, we need to be fast, accurate and above
all, friendly,” Patient Access staff member,
Lolita Windsor, noted. “If we don’t do
our job right, the problems reverberate
throughout the hospital. Our main priority
is to balance efficiency with large doses of
caring and concern.”
Another staff member, Christine Bliss,
reports her job is very rewarding. “I feel
good at the end of the day when I know I
was able to make a difference in a person’s
outlook by cheering them up, or smoothing
away worries by being there to answer
questions.”
As we approach National Healthcare
Access Personnel Week (April 4-10, 2010),
we acknowledge our special goodwill
ambassadors in the Patient Access
Department for initiating the caring spirit
that exists among the entire Mercy Family.
Mercy receives Patriot Award for support of the military
Over the years, the Mercy Family has been
blessed with dedicated staff members
who also serve in various branches of the
United States military. As a “thank you”
to Mercy for its support of those who
are called to duty, the Employer Support
of The Guard and Reserve presented
Mercy Medical Center and Tim Huffman,
manager of Perioperatrive Services, with
the Patriot Award in a small ceremony at
Mercy on Friday, March 5. Mercy and Tim
were nominated by Major Sally Hardy, RN,
BSN, MSN, CNOR, an open heart surgery
nurse at Mercy.
“The Patriot Award is a way to say thank
you to my boss and employer for their
support,” said Sally. “They allowed me to
complete my military duty with support,
encouragement and appreciation.”
Sally is in her sixth year with the Iowa
National Guard 132nd Fighter Wing,
which is based in Des Moines. Her
routine responsibilities include providing
immunizations and ensuring her group is
ready to deploy at a moment’s notice, but
she recently volunteered for a tour of duty
in Iraq so a young mother – also a nurse
Mark your calendar...
OSTOMY EDUCATION DAY
Saturday, April 10 (8 a.m. – 1:30 p.m.)
East T
ower Conference Center
This free conference, sponsored by the
Iowa Affiliate of the Wound, Ostomy and
Continence Nurse Society, is intended
for pediatric and adult ostomates, as well
as individuals who care for or support
someone with an ostomy. The event will
include vendors and speakers, as well
as time for questions and networking.
To register for the conference or request
additional information, call x-32584.
Kids’ Corner at Jordan Creek
Wednesday, April 14 (10-11 a.m.)
Jordan Creek T
own Center
101 Jordan Creek Pkwy., West Des Moines
This month’s session is about autism
awareness. One in 110 children in the
U.S. have some form of autism. Staff
from Mercy Children’s Center will
provide information about autism and
developmental screenings for children.
A fun puzzle activity and snacks will be
included. Children between the ages of
two and six and their parents are invited
to attend.
EXCELLENCE FAIR: CALL FOR ENTRIES
Thursday, June 3 (10 a.m. – 3 p.m.)
East T
ower Auditorium
All units, departments and teams are
encouraged to participate in the fourth
annual Excellence Fair by creating a
display highlighting the ways their
project, process, award, technology
or service exhibits the core value of
excellence. For more information or an
exhibitor application, please contact Jeff
Jutting at [email protected].
Registration is due by Friday, May 14.
Tim Huffman (left), Major Sally Hardy (second from
right) and Dan Varnum (right) receive the Patriot Award
from Ted Hall, Veterans Employment Specialist. Sally
nominated Tim and Mercy for the award.
– could be home for the holidays with her
son and daughter.
“This war has lasted a long time and
is exhausting our full-time military
members,” said Sally.
When presented with the Patriot Award,
Tim said, “To receive this award is a very
humbling experience. From time to time,
we all complain about our jobs and our
daily activities, yet we were nominated for
an award by a person who has chosen to
serve our country, be away from home and
leave her friends and family. Sally is the one
who deserves the Patriot award.”
Bulletin
Volume 10 Issue 14 | April 2, 2010
The Bulletin is published weekly for employees and
friends of Mercy Medical Center, 1111 6th Avenue,
Des Moines, Iowa 50314-2611.
Editorial Staff
Erin Kennedy Kurth ....................................... Editor
Lisa Jones ............................................. Contributor
Megan Jorgensen ................................. Contributor
Gregg Lagan ......................................... Contributor
Traci McBee .......................................... Contributor
Sarah Todd ............................................. Contributor
Kate Westercamp .................................. Contributor
Heather Hyatt ............................................ Designer
Laura Vanden Bosch .................................... Director
If you are interested in submitting information to be
printed in the Bulletin, send it to PR and Marketing
or call (515) 247-3050.
Employee Recognition
Honoring members of the Mercy Family for
their many years of dedicated service to
our patients and their loved ones
Dr. Michael Agey
Anne Ahmann
Nisveta Alibasic
Zijada Alibasic
Jo Allen
Kim Anderson
Richard Angus
John Barrett
Rozella Bartley
Lynette Bednarz
Janice Benson
Chree Bernal
Shelly Bingham
Jeffrey Bitz
Andrew Blaess
Donna Bridges-Medina
Jan Bruck
Stacey Brummer
Dr. Mark Burdt
Sara Burg
Kelli Cain
Kimberly Cam
Norma Cambron
Jill Campbell
Kris Campbell
Debra Carlson
Janet Carrigan
Vickie Ceaser
Rose Cheek
Dr. Casey Clor
Dennis Cochran
Paula Cordero
Joni Cowden
Virginia Crewse
Julie Davidson
Jill Davis
Mary Davis
Maria Deavila
Patricia Demarco
Christy Dennis
Thuong Doan
Bette Donovan
Jane Dotson
Jeffrey Duitch
Brenda Dunker
Sandra Dzankovic
Rita Elliott
Traci Erichsen
Deann Erickson
Kendra Essink
Ellen Everly
Jennifer Faeth
Kathleen Fitzgerald
Thursday Fomsi
Renee Fox
Joanne Friedman
Sandra Gansch
James Geistler
Dr. Timothy Gerdis
Sarah Gillaspie
Geri Gomez
Jason Gordon
Jody Gordon
Bernard Gottner
Carolyn Graves
Donna Greene
Aaron Greenwell
Lindsey Griffith
Rosemary Grover
Dawn Gustofson
Ann Guthrie
Colleen Haglan-Lynch
Daron Harmening
Joelle Hauk
Nicole Hedrick
Dawn Heimer
Em
10
YEARS
Deborah Hemphill
Paul Herring
Leyda Herron
Tracey Hoff
Carolyn Holdefer
Malinda Hook
Lisa Hora
Kristine Howell
Heidi Hrubes
Mary Hulbert
Sandra Hutchins
Kristina Ickowitz
Janine Jensen
Jose Jimenez
Carl Johnson
Dr. Michael Johnson
Dawn Kacher
Nichole Kauffman
Sharon Keegel
Lauri Kellner
Christine Kern
Janet Kirschbaum
Lorie Kluesner
Lindsey Klunder
April Kriegel
April Lafary
Yuggu Laki
Joann Landers
Cristin Lantz
Mary Larson
Kim Lathrum
Lori Leach
Lisa Leimer
Katherine Lenhart
Kari Lewis
Margaret Light Leon
G. Mark Lindahl
Catherine Lockman
Debbie Loffredo
Sheryl Lundquist
Cynthia Main
Carla Mallory
Kristine Mangrich
Tiffany Matheny
Heather McClain
Mary Jo McCleary
Dr. Timothy McCoy
Tammy McDougal
Theresa McGuire
Dr. Michael Metts
Felicia Miedema
Steven Mitchell
Maggie Moore
Luke Mortensen
Vivian Moser
Senada Mujakic
Lynne Murphy
Jennifer Murray
Heather Murry
Richard Neville
Mark Norris
Nancy Norris
Dr. Marla Onishi
Dula Pajic
Carmen Parker
Janice Parker
Karen Parsons Erickson
Valerie Petersen
Janet Pickerell
Virginia Powell
Darlene Price
Amber Probasco
Elizabeth Prones
Dr. Mark Puricelli
Luz Ramirez
Jennifer Randall
Brandi Ransom
Yvette Ray
Teri Reiff
Deanna Reinholdt
Jacqueline Rinehart
Diane Roum
Matthew Rouse
Ted Roush
Dr. Priscilla Ruhe
Guillermina Ruiz
Jeffrey Safley
Joy Sanders
Jean Sandquist
Michelle Sandvig
Sheila Savage
Janaan Schlagel
Sarah Selinger
Lynn Shafer
Jo Ann Shaffer
Carol Smith
Catherine Smith
Lauretta Smith
Phillip Smith
Thomas Smith
Amy Spear
Krystal Steinfeldt
Susan Stevens
Karen Stewart
Marcy Stocker
Lynda Strickland
Dr. Michael Sutcliffe
Judy Taber
Gayle Thompson
Mallissa Thompson
Stephanie Titus
Warren Towles
Leasha Trease
Richard Tweedt
Ilana Tyler
Julia Underwood
Katie Van Sickle
Nichcole VanAuken
Dr. Julie VanBeek
Terri VanDerpool
Susan Vanerdewyk
Jeanine Von Bon
Catherine Wallace
Michelle Weddingfeld
Marjorie Wendelboe
Teresa Whyle
Robert Wiggs
Paulette Wilcox
Julie Winchell
Rosemary Woody
Sheryl Yates
Mary Yochum
Dr. Lingxiang Zhou
15
YEARS
Karen Anderson Robert Aubrey
Debra Ault
Jody Barrett
Bette Bartsch
Jennifer Beardsley
Dr. Clay Beggerly
Dr. Wayne Belling
Lowell Birkey
Susan Blount
Lisa Bock Benton
Julie Bodkins
Claudia Bollhoefer
Janet Breitenkamp
Gail Bridgman
Jeffery Brock
Faye Brown
Dr. James Brown
Robin Burke
Judy Carico
Anthony Carra
Janice Carra
Linda Cooley
Teresa Coulson
Jacqueline Craig
Kevin Devnich
Marilyn Diaz
Michelle Dingman
Edina Domazet
Melanie Doubrava
Lydelia Downey Susan Duoblys
Rachel Evans
Joyce Feddersen
Dr. Michael Finan
Mary Finnemore
Dr. Ben Gaumer
Cheryl Gebhart
Dr. Joseph Gilg
Cheryl Goree
Dr. Jerome Greenfield
Susan Haines
Elizabeth Hanson
Tracy Hilsabeck
Dana Hines
Anita Hoch
Timothy Hoffman
Lee Hoover Vicki Huebner
Chante Huen
Timothy Huffman
Jean Hup
Susan Hutchison
Jean Hutton
Suvada Imsirovic
Alonzo Jones
Jody Jones
Kathleen Joyce
Kelli Jury
Kristine Kempf
Letitia Klinge
Angela Klosterman
Dr. Charles Korte
Brett Kottke
Rachel Land
Teresa Lau
Jack Le
Gail Lewis
Canh Luong
Valerie Marquardt
Kelli McCormick
Judy Meckley
Catherine Mielk
Kara Mitchell
Maureen Modderman
Beverly Moore Sara Morris
Rosemary Mullin
Dr. Eden Murad
Mary Murrane
Tamara Nelson
Thomas Neunsinger
Yen Nguyen
Sandra Nichols
Kelly Nowels
Mary Olander
Terri Peckham
Tammy Pingel
Judy Pullin
Mary Punelli
Tiffany Reese
Dr. Lawrence Rettenmaier
Ardith Richards
Karen Rigley
Gemmaline Riley
Cynthia Rosenberger
Audrey Rude
Tracy Sanburg
Amy Scheidegger
Sandra Schuck
Karla Seiler
Dr. Douglas Selover
Sheri Seymour Kathy Shaeffer
Susan Siriwardena
Carol Felice
Vicki Felton
Carolyn Frost
Lynn Gardner
Michelle Gatewood
Linda Glasford
Marilyn Groeneveld
Kimela Hall
Sally Hardy
Wendy Harger
Jeanne Hart
Marie Henry
Patricia Hermann
Elizabeth Hibben
Carol Hillman
Renee Hirsch
Tracy Jessen
Brenda Johnson
Joan Keifer
Judy Kinney
Rhonda Kuskulis
Carla Larsen
Michael Lavelle
No Le
Jerry Lewis
Kathy Luetje
Merry Lundstrom
Susan Lyboualong
Chane Mairs
Scott Manwiller
George Masterson
Joy Matteson
Bradford Moist
Gordon Anderson
Ann Moylan
Joan Anderson
Diana Myers
Jody Anderson
Monika Aspengren-Alexand Stephen Nichols
Kristine Noonen
Debbie Baumgarten
Robert Ohge
Dr. Philip Bear
Jennifer Owen
Dixie Bequeaith
Anne Parker
Mary Lou Blanshan
Carol Patten
Connie Boylan
Joan Pederson
Barbara Braband
Lorraine Peterson
Teresa Brandt
Thong Pham
Helen Christakos
Julie Phippen
Onata Clyce
Margaret Pierce
Tina Collins
Lynn Pirkle
Robert Cook
Patricia Potratz
Krystyna Czerwinski
Michael Puetz
Kenna Danford
Martha Rhoades
Patricia Deaton
Deborah Deneff Mehlhop Ann Rice
Ellie Rice
Marlea Depenning
Mary Roethler
Marilea Devereaux
Kathryn Schmidt
Linda Dietrich
Jean Schmitt
Mary Durham
Paula Schnell
Cynthia Erickson
Dorothy Skretta
Kimberly Slifka
Todd Smothers
Thomas Spray
Theresa Strain
Colleen Stringer
Mary Summers
Feby Surber
Roberta Swain
Rebecca Tate
Jody Timmins Nguyen Tran
David Truong
Michele Vance
Sarah Wadden
Kasey Walker Julie Warner
Mary Watson
Scott Wehrle
Julie Weldon
Vickie Wetzel
Raynee Wheeler
Dr. Christopher White
Dr. Dennis Zachary
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YEARS
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Kathy Sellers
Susan Shaw
Elizabeth Sinn
Marlene Snider
Brenda Stammer
Linda Steffen
Deborah Stokka
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Rhonda Taylor
Julie Renee Thompson
Robert Tolson
Sue Vajgrt
E. Renee VanGinkel
Angela VanWeelden
Oscar Vaquerano
Betty Vasquez
Dr. Margaret Verhey
Mary Wagner
Rebecca Walden
Wendy Westemeyer
Amy Williamson
Julianne Yost
Doris Young
Julie Younger
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YEARS
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Janice Beavers
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Debra Blair
Dianne Bomer
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Linda Brown
Mitzi Brown
Sheila Brown
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Kimberly Buttler
Gail Carton
Ann Coady
Mandy Corliss
Candy Davey
Rhonda Dunn
Lori Ewing Angela Flickinger
Michael Foldes
Kim Freerksen
Angela Hill
Deborah Hoskins
Linda Joslin
Nancy Keifer
Lori Kellar
Karla Lange
Kelli Larson
Pamela Leming
Marie Mabie
Lewis McGregor
Delores Moore Roxanne Nealey
Gina Negrete
Cynthia Neller
Clifford Pack
Curtis Patterson
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Christine Pinkerton
Dale Poortinga
Larry Powell
Diane Probasco
Carolyn Ricker
Delia Ross
Ann Rowland
Patti Rumpf
Connie Schmitt
Valerie Schwartz-Bryan
Tom Scoonover
Jean Scott
Ann Sears
Timothy Shea
Kim Sheehan
Ty Slagle
Theresa Smith
Angela Swieter
Tamara Swift
Linda Syverson
Marsha Szymczuk
Sivilay Thongsoum
Terri Trepp
Linda Wasson
Vickie Wickham
Barbara Wilkins
Kristy Williams
Emily Winders
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YEARS
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Vicki Best
Mavis Bolie
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Barbara Burnight
Cheryl Busick
Samoeun Chhouk
Kenneth Cocks
Terri Corio
Katherine Cox
Rebecca Cox
Betty Danford
Patricia Denison
Fred Eastman
Patricia Gilliatt
Michael Hand
Donna Hansen
Jean Hanson
Ronnie Hewitt
Tamra Hoyt
Barbara Isenberg
Thomas Lang
Joan Lukavsky
Teresa McDonough
Mary McKee
Diane Mitchell
William Newton
Denise Nichols
Amy Nicol
Donald Parry
Susan Reams
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45
YEARS
Judith Toye
46+
YEARS
Lenetta Atkins (49)
Rebecca Brown (46)
Mary Wallace (48)
Employees listed in this publication reached a milestone employment
anniversary between July 1, 2009, and June 30, 2010, or celebrated more
than 30 years of employment with Mercy during that time period. Every effort
has been made to ensure that names listed are complete and accurate. If you
have any questions, please contact Human Resources at x-73100.