Manheim Auctions - Cox Enterprises

Transcription

Cox Enterprises, Inc.
F R O M
J I M
K E N N E D Y
A N D
D E N N I S
B E R R Y
2002 ANNUAL REPORT
H O M E
Cox has a new headquarters, a 16-story tower in North Atlanta
built to be a nurturing environment for those who work within its walls
and an essential resource for employees across the country.
A
s we write this, our country is at war. American troops
COX ENTERPRISES
CONSOLIDATED REVENUES
IN MILLIONS OF DOLLARS
include 128 Cox employees from the military reserves who
4,863.3
93 94
3,634.8
92
4,358.4
on terrorism, corporate scandals and a slowing economy were sig-
2,637.7
105-year history. Just last year, the aftereffects of 9/11, the war
2,486.3
times. But we’ve been here before, in fact, many times in our
2,844.4
As business people, we are once again dealing with uncertain
5,304.5
units. We are doing our duty as citizens and journalists.
96
97 98
6,206.6
too, covering the story from Baghdad and embedded in military
7,990.5
have been called up to active duty. Cox reporters are there,
9,902.8
N E W
M E S S A G E
8,878.1
O U R
A
nificant challenges. But Cox’s dedicated employees, our attention
to customer care and our diverse array of businesses allowed us
95
99 00
01 02
to avoid the difficulties that hit many U.S. companies.
In fact, we posted broad gains and several record performances including company revenues totaling nearly $10 billion.
Every Cox business grew revenue over 2001 with our cable and
Motor Company, General Motors, Bank of America, Bank One,
Arcadia and Enterprise Rent-A-Car.
Cox Communications’ strategy of bundling cable, telephone
television operations leading the way, growing 18.5% and 10.8%,
and Internet services continued to deliver strong results and
respectively. Other Cox businesses enjoyed single-digit growth.
improve customer retention. In 2002, the number of bundled
In addition to achieving top-line growth, Cox employees
worked hard to reduce operating expenses. As a result, we
achieved our success in 2002 with very few reductions in staff.
customers grew by 53% to 1.7 million, and 25% of Cox customers now subscribe to more than one service.
Cox Television recovered strongly from the worst advertis-
Cox people made the company what it is today and we never
ing recession in television history, with a combination of strong
forget that. Among our many accomplishments this past year:
selling and careful refining of operational practices. And, the
Manheim Auctions sold a record 5.5 million vehicles worldwide and won numerous awards for customer care from Ford
news broadcasts of our largest stations, WSB and KTVU continued to set the standard in Atlanta and San Francisco.
Cox Radio made strong advances in many markets, particularly in Houston, Texas, where our country station, KKBQ-FM,
beat a key competitor in four straight ratings books, sending
them packing to another format. The National Association of
Photo by: Tim Hursley
Broadcasters named Cox Radio’s NewsTalk 750 WSB the
Legendary Station of the Year. This is one of the most prestigious awards in radio broadcasting.
Sometimes the best work is that done in the face of great
adversity. Such is the case with Cox Newspapers. Despite
“There’s one audience for this building and that’s our employees. We want more people to
spend their careers in our company and we are giving them a great place to work.”
reduced employment advertising totaling tens of millions of
dollars, the strength of other revenue sources allowed us to
– Jim Kennedy, Chairman and CEO of Cox Enterprises, Inc.
post a revenue gain. Online recruitment was a big focus with
sites launched in our four metro markets.
Cox Enterprises, Inc. 6205 Peachtree Dunwoody Road Atlanta, GA 30328 (678) 645-0000 www.coxenterprises.com
Jim Kennedy
Chairman and
Chief Executive Officer
Dennis Berry
President and
Chief Operating Officer
C O X
E N T E R P R I S E S
A T- A - G L A N C E
C O X
C O X E N T E R P R I S E S is one of the nation’s leading media companies
and operators of automobile auctions. We are a Top 10 national player,
E N T E R P R I S E S,
I N C .
2002 REVENUES: $9.9 billion
10-YEAR ANNUAL GROWTH RATE: 15%
based on revenues, in every major business category where we compete.
EMPLOYEES: 77,000
Management
Cox Communications is one of the largest broadband communications companies in the U.S., delivering video, voice and data services to residential
and commercial customers. Cox Communications is
a publicly traded company (NYSE: COX), of which
Cox Enterprises owns approximately 63%.
EXECUTIVE
BY THE NUMBERS
RELATED OPERATIONS
HIGHLIGHTS OF THE YEAR
Revenues: $5.04 billion
Employees: 21,600
Cox Media
• Generated strong growth in revenues and operating
cash flow, and reduced capital expenditures by
approximately $270 million.
Cox Communications provides
services to 6.3 million residential
customers in 22 states.
Cox Business Services
Cable television advertising sales
Voice, video and data services for
commercial customers
James O. Robbins
President & Chief Executive Officer
COX COMMUNICATIONS
Manheim is the highest-volume operator
of wholesale vehicle auctions in the world, and
provides paintless dent removal, inspection,
reconditioning and floor-plan financing services
to dealers and commercial customers.
Employees: 32,700
Manheim Auctions operates
115 auctions worldwide and handled
9.6 million vehicles in 2002.
Dent Wizard
Automotive paintless dent removal
Manheim Auction
Government Services
Disposal services for government
and utilities
EXECUTIVE
Dean H. Eisner
Financing, insurance and related
services
Manheim Remarketing Solutions
Resale services for vehicle
consignors
Manheim Interactive
Online access to auction services
MANHEIM AUCTIONS
• Grew number of “bundled” customers (those subscribing to at least two Cox services) by 53% to
1.7 million.
• Built and launched our own managed Internet
Protocol backbone, and transitioned more than
600,000 customers to the new Cox High Speed
Internet service with minimal disruption.
• Added a record 1.2 million revenue generating units
(RGUs) of advanced services: high-speed Internet,
digital cable and telephone.
• Grew advertising sales revenue by 12% to
$378.1 million and commercial business
revenue by 52% to $218.8 million.
• Increased vehicle unit sales 2% over 2001 to 5.5 million, representing $55 billion in total value.
• Sold more dealer-consigned vehicles than ever
before despite market softness.
• Clanton’s Auto Auction awarded Golden Gavel for
2002 from Ford Motor Credit and Nashville Auto
Auction named 2002 Auction of the Year by
General Motors.
• Generated almost $1 billion in value-added services,
including reconditioning, financing, remarketing
and more.
• Launched Best Practices team that resulted in solid
operating improvements.
• Opened new facilities in Nashville and Detroit;
upgraded facilities in Seattle, Phoenix, and Butler,
PA; started construction in Chicago and Baltimore.
• Trained and developed more than 1,500 employees.
James C. Kennedy
Chairman and Chief Executive Officer
Michael J. Mannheimer
Vice President, Materials Management
David E. Easterly
Vice Chairman
Andrew A. Merdek
Vice President, Legal Affairs and Secretary
Dennis Berry
President and Chief Operating Officer
Gregory B. Morrison
Vice President and Chief Information Officer
Robert C. O’Leary
Executive Vice President and Chief Financial Officer
Alexander V. Netchvolodoff
Senior Vice President, Public Policy
Tim Hughes
Senior Vice President, Administration
Scott Whiteside
Vice President, Business Development
Preston B. Barnett
Vice President and General Tax Counsel
Thomas B. Whitfield
Vice President, Direct Marketing
Richard D. Huguley
Vice President, Development
John C. Williams
Vice President, Marketing
Richard J. Jacobson
Vice President and Treasurer
Alexandra M. Wilson
Vice President, Public Policy
Marybeth H. Leamer
Vice President, Human Resources
Cox Newspapers is one of the nation’s 10 largest newspaper publishing enterprises, with 17 daily papers and
25 non-dailies. Cox Newspapers also operates a direct
mail business, distributes classified advertising publications, creates customized newsletters and owns
one-third of a newsprint manufacturing business.
Employees: 15,600
Valpak
SP Newsprint
National direct mail advertising
(33% owned)
Recycled newsprint producer
Cox Newspapers produces
17 daily newspapers, with a
Sunday circulation of 1.6 million.
Cox Custom Media
Commercial newsletter publishing
Trader Publishing
(50% owned)
Vehicle, employment
and real estate guides
EXECUTIVE
Jay R. Smith
President
COX NEWSPAPERS
Cox Television operates both network-affiliated and independent television stations across the country as well as
local cable channels. In addition to its broadcasting entities, Cox Television owns three television advertising
sales rep firms, including TeleRep, which together are
number one in this industry segment.
Revenues: $684 million
Employees: 2,700
TeleRep
Harrington, Righter & Parsons
MMT Sales
Cox Television operates
15 stations in 11 markets
reaching 30 million viewers.
Television advertising sales
EXECUTIVE
Andrew S. Fisher
Cox Radio is the third largest radio broadcasting company in
the United States in terms of revenues, and is the largest
pure-play radio station operator in the country. The company operates, acquires and develops radio stations that
advance its clustering strategy, primarily in the Sun Belt.
Cox Radio is a publicly traded company (NYSE: CXR), of
which Cox Enterprises owns approximately 62%.
EXECUTIVE
Robert F. Neil
PAGAS Mailing Services
• Expanded COXnet role to include Internet support
for Cox Newspapers.
• Named first woman to top editor’s post at
The Atlanta Journal-Constitution.
• Found ways to increase operating efficiency by
narrowing web widths and, in the cases of Dayton
and Greenville, to print multiple papers from the
same plant.
Employees: 2,200
Cox Radio operates 78 stations
in 18 markets reaching 13 million
listeners each week.
Cox Radio Interactive (CXRi)
Radio station web site
management and sales
• Posted record performance at Palm Beach, Grand
Junction and Waco newspapers despite soft
economic conditions.
• Continued to advance employee training at all levels.
• Recorded first-ever $1 billion year at 50% owned
Trader Publishing.
• Gave Valpak direct mail envelope a brand
makeover for the first time in 15 years.
• Established online recruitment initiatives at all
four metro newspapers.
• Maintained #1 ratings in 90% of our local newscasts, and sales market leadership in nine of our 11
markets, for the second year in a row.
• Completed installation of digital transmission facilities in all our markets so all our stations serve their
communities with digital signals, as well as HDTV.
• Flagship WSB maintained leadership in all TV news
time periods in the face of weakened ABC prime time.
• Began transition of station web sites to IBS platform
after a year of tripling their revenues.
• Exceptional strength of KTVU news, including
growth of the new 6 pm news to #1 early evening
newscast in key demographics.
• The three Cox-owned national representation
firms now handle more than half of all the national
spot money placed with non-network-owned television stations.
• Launched Candidate Access 2002: A group-wide
initiative designed to promote election involvement
at the local level.
President
COX TELEVISION
COX RADIO
Manheim Automotive
Financial Services
• Became the only major broadband communications
company that has as many total RGUs (including
basic cable) as homes passed – 10.2 million.
• Posted record financial results for the year with
revenues up 6% and cash flows from operating
activities up 14% over prior year.
• Increased ratings company-wide, ending the year
with 83% of our stations ranked in the top 10 in their
target demographic.
• Continued to strengthen the balance sheet by
focusing on debt repayment.
O T H E R
O P E R AT I O N S
Clarendon Farms, Inc.
Hualalai Land Corp.
Burton, SC
Kailua-Kona, HI
Ted R. Moring, Farm Manager
Franklin T. Boteilho, Ranch Manager
Location
Cox Media Hot Line
6205 Peachtree Dunwoody Road
Atlanta, GA 30328
(678) 645-0000
www.coxenterprises.com
1-877-4COXNEWS
(1-877-426-9639)
• Achieved profitability at Internet venture CXRi, just
two years after its formation.
• Signed agreement with Ibiquity to bring HD format
to our Atlanta and Miami stations.
• Won the coveted Marconi Award naming Atlanta’s
NewsTalk 750 WSB Legendary Station of the Year.
All trademarks and service marks referenced in this document are the property of their respective companies. Cox Enterprises is an Equal Opportunity Employer.
F R O M
J I M
K E N N E D Y
A N D
D E N N I S
B E R R Y
2002 ANNUAL REPORT
H O M E
A
COX ENTERPRISES
4,863.3
93 94
3,634.8
92
4,358.4
2,637.7
2,486.3
2,844.4
5,304.5
96
97 98
6,206.6
7,990.5
9,902.8
N E W
M E S S A G E
8,878.1
O U R
A
95
99 00
01 02
Jim Kennedy
Chairman and
Dennis Berry
President and
Innovation, defined here at Cox as the willingness to take
reasonable risks and try new ideas, is central to our longterm success.
When times get tough, our company grows by finding new
headquarters a century ago, our new home promises to provide
a nurturing setting for the next wave of good ideas.
It all comes down to integrity and individuals. With the
scandals plaguing corporate America, rest assured that Cox is
and better ways to do a job or provide better service to cus-
a company that competes fairly and honestly. America may be a
tomers. A few of the many examples in 2002 included:
changed nation after 9/11, but we are and will continue to be the
Cox Communications decided to create its own Internet
backbone after Excite@Home filed for bankruptcy in late 2001.
same company we have been for the past 105 years because of
our core values and employees who personify them.
This enormous challenge was met in record time and with min-
Over the years, Cox Enterprises and its businesses have
imal disruption to customers. 2002 marks the 40th anniversary
gained the trust of viewers, subscribers, readers, listeners, cus-
of Cox’s entry into the cable business. Our investment in high-
tomers, Internet users, bankers and investors. Preserving that
speed Internet service and telephony gives us even more
trust is an obligation we do not take lightly.
growth opportunities.
AutoTrader.com evolved in five years’ time to become the
One thing is certain, no matter the external circumstances
shaping our opportunity, we will continue to rally during difficult
category leader in online used car classifieds. By extending our
times to accomplish our goals while staying true to our principles.
core expertise in the used car business and focusing on providing
Our confidence is born of our employees and their continued abil-
dealers and consumers with the best online used car shopping
ity to excel. We thank each of them for this year’s solid perfor-
experience, AutoTrader.com is now a household name and
mance and the many more to come.
became profitable in the third quarter of 2002.
Manheim Auctions literally wrote the book on the wholesale
auction industry by publishing the first-ever Auction Handbook
for customers and employees, explaining every aspect of the
auction process.
Cox Newspapers substantially increased the productivity of
Jim Kennedy
its Dayton, Ohio, and Greenville, North Carolina, plants by print-
ing multiple newspapers at each site as well as commercial
projects at the facilities.
Cox Television’s “Candidate Access 2002” dedicated an
unprecedented amount of special programming to give voters
a more in-depth look at local candidates and issues.
Building for the future, we moved into our new corporate
Dennis Berry
headquarters this year. The facility, designed by Cox from the
inside out, represents thousands of hours of research and plan-
ning to create workspace that promotes communication, interaction and collaboration among employees. Like the first Cox
1
Cox Communications
What do you do when your primary Internet service provider is suddenly going out of business? If you’re Cox Communications, you
form a cross-functional, 175-person operation known as the Self Reliance Team. Then you go to work creating your own Internet
Protocol (IP) backbone, while at the same time doing everything it takes to make the transition as easy and painless as possible
for your customers. “The task was daunting and involved endless all-nighters, including a Christmas Eve conference call,”
relates Scott Hatfield, Cox’s chief information officer. “That’s because the entire changeover had to be accomplished in 90 days
from December through February.” In the end, more than 500 Cox Communications employees pitched in, including babysitting
for colleagues directly working on the project. Today, Cox Communications is master of its own high-speed Internet network, a
position that gives the company full control of the services it delivers. The new network greatly increases Cox Communications’
ability to offer a more advanced product while also enhancing “the bundle” with a more profitable and strategic addition.
O
With Cox’s multiple service offering, customers get convenience,
Communications’ growth strategy, and this bundling approach has
quality, simplicity and value. Cox bundles this combination with
generated strong results. Cox’s development of advanced services
something else – unmatched customer service and exemplary oper-
has redefined the company because it is no longer simply a basic
ating execution. With bundling, the company is less reliant on one
cable provider whose success is measured solely by the number of
single service and can tap into the potential of multiple revenue
homes penetrated by its video service. Today, a key benchmark of
streams. In 2001, revenue from non-video services accounted for
success is revenue generating units (RGUs), or the number of individ-
27% of total revenues and increased to 32% of total revenues in
ual service subscriptions. In 2002, Cox added 1.2 million RGUs of
2002. Cox is a broad-based broadband enterprise with multiple rev-
advanced services alone, which include digital cable, high-speed
enue streams and multiple services that satisfy customers’ needs
Internet and telephone. Cox now boasts 1.8 million digital cable
for advanced entertainment and communications.
ffering its customers multiple services is the nucleus of Cox
customers; high-speed Internet service grew to 1.4 million users; and
Cox telephone subscribers increased 58% to 718,000 customers.
The Benefits of Expertise
Cox’s employees nationwide are experts in the broadband business
The Benefits of Bundling
and contribute daily to Cox’s reputation as the industry leader in cus-
Bundling has been a major force behind Cox Communications’
tomer satisfaction. To ensure this leadership position, employee
growth, but it also benefits the company in other ways. Bundling
development and training are paramount. In fact, those employees
increases operating efficiency and significantly improves
customer retention. In fact, churn among customers
who interface directly with customers receive an average
of 50 hours of advanced training every year.
who subscribe to three Cox services is about half
that of single-product customers. In addition,
bundling gives Cox a clear and powerful competitive advantage in the marketplace.
Representing the Self Reliance Team are (left to right)
Kristine Faulkner, Kimberly Edmunds,
Veenod Kurup and Scott Hatfield.
2
The Cox Self Reliance Team worked at breakneck speed to
create a nationwide backbone network and switch more than
600,000 subscribers to Cox’s own high-speed Internet service.
3
Manheim Auctions
Cotton Edwards, general manager of Manheim’s Statesville Auto Auction, and his management team came up with the answer to an
age-old challenge: how to speed up the vehicle check-in process on sale day. Registration had been taking 45 minutes and longer.
Edwards’ team didn’t think dealers should have to wait, so they implemented a “5-Minute Check-In” by simply streamlining the process.
Drivers bringing cars through the check-in area were organized and assigned numbered spaces entering the auction lanes. What was
once a scramble to register hundreds of cars at a time, now had a game plan. Every time drivers bring a car through, they are routed to a
specific lane and checked off by a lane supervisor. Teamwork and friendly competition played big parts in the success of the new system, too. The lane team registering the most vehicles is rewarded with prizes or free lunch when it’s all over. “We’re giving better customer service – getting dealers into the lanes faster where they can be buying cars – and we’re having fun doing it,” says Edwards,
whose Statesville Auction was named Auction of the Year in 2002 for the second year in a row by Manheim’s Best Practices Team.
D
riving service to dealers has been an ongoing focus at Manheim
Maximizing the Value of Used Cars
throughout the year, and the hard work paid off. Manheim moved a
Manheim continued to expand services to its customers with a range
record number of vehicles through its auction lanes, attracted more
of programs to enhance the value of their assets. These include certifi-
dealers to its sites and sold more dealer vehicles than ever before.
cation, pre- and post-sale inspections, car detailing, paint, glass repair
Manheim also expanded its Dealer Sales Representative program,
with 450 people at the auctions whose sole responsibility is making
and body work, financing, guaranteed payments, title administration,
arbitration, storage and security.
sure dealers have a successful auction experience.
Manheim is continually adding to the products and services it
Increased Employee Development
makes available to dealers. Value-added reconditioning is being
And while Manheim spends a lot of time making things better for deal-
expanded at more auction sites, and Manheim Online offers a host of
ers, it also spends a lot of time developing employees. In 2002, more
services to the 40,000-plus dealers currently using the system to locate,
than 1,500 employees received some form of training to improve their
purchase and manage the vehicles they want. When dealers can’t make
skills and knowledge levels. Mike Broe, an experienced operating gen-
it to the auction, Manheim is bringing it to them. Simulcast technology
eral manager and group vice president, was promoted to vice president
broadcasts action in the lanes via the Internet, allowing dealers at their
of human resources and career development to lead the effort.
desks to bid and purchase remotely.
Wrote the Book on Auctions
Auctions as the Marketplace
Of particular interest to both customers and employ-
Despite challenges to the automotive industry,
ees was the publication of the first-ever Auction
Manheim increased the number of vehicles it sold
Handbook. This 100-plus page paperback reference
for fleet/lease and manufacturer customers, proving
is a guide to today’s modern used vehicle auctions
that its unique combination of smart reconditioning,
and a useful companion to the Manheim Used Car
open, live competitive bidding in the auction lanes,
Market Report.
and the thoughtful application of technology
remains the best way of selling large numbers of
cars in the wholesale market. This fluid marketplace results from having large numbers of quality
products and large numbers of interested buyers.
4
Dent Wizard pioneered paintless dent
removal in l983. Today, as a subsidiary
of Manheim Auctions, it is another
value-added service Manheim can
offer car dealers.
Statesville’s (left to right) Cotton Edwards,
Tina Perry-Weatherford and Guy Griffin spearheaded
the creation of the “5-Minute Check-In.”
Customers shouldn’t have to wait to register
vehicles, so Manheim’s Statesville Auto Auction
found a way to speed up the process.
5
Cox Newspapers
6
In a tough economy, the ajcjobs team got tougher –
and they developed a suite of new products to serve
both employers and job seekers.
In 2002, the Recruitment Solutions Team at The Atlanta Journal-Constitution introduced a new web site – ajcjobs.com – that
quickly became the market’s #1 source for local jobs and the paper’s overarching brand for recruitment. The Sunday employment
classifieds carry the ajcjobs brand. Other products for recruiters and job seekers include ajcjobs TV, user-friendly ajcjobs
kiosks in high-traffic locations for those who don’t have access to the Internet, ajcjobs fairs and vertically-targeted publications such as Pulse for nurses.
T
More Savings
led by Ron Martin, former editor of The Atlanta Journal-Constitution.
Mark Mansfield, president of Cox Newsprint Supply, set a fast pace a
“Web sites,” says Martin, “are essential extensions of Cox papers. They
few years ago when he developed this wholly-owned Cox Newspaper
are a giant opportunity to expand readership and revenue, and serve all
subsidiary. Cox Newsprint Supply is now purchasing newsprint for
of our readers and advertisers.”
158 press rooms, only 12 of which are Cox facilities. It currently negoti-
he Internet is a top focus at Cox Newspapers – a charge that’s being
Central to Cox Newspapers’ web advances is COXnet. Led by
John Reetz, COXnet has expanded its role from a wide area network
ates the purchase of more than one million tons of newsprint, representing approximately $500 million.
designed to share news and advertising among the newspapers to
the division’s “webmaster.” Today, COXnet supports local web sites
More Success
in four Cox markets: Atlanta, Austin, Dayton and West Palm Beach.
In 2002, Trader Publishing revenue reached $998.1 million – close
And, it also operates sites for 12 smaller-market newspapers.
enough that as a 50% owner, we’re calling it their first billion-dollar
year. Valpak, a leader in the direct mail business, also found success
More Efficiency
in 2002. The company did a brand makeover, updated the design of its
Cox Newspapers’ production facilities are efficient. State-of-the-art
highly recognizable blue envelope, added more coupons from nation-
production plants in Dayton, OH, and Greenville, NC, are delivering
ally known advertisers and supported its distribution with a national
on a plan to increase their flexibility and productivity. Both are pro-
marketing campaign. The result has been positive feedback from
ducing multiple daily newspapers along with weeklies and other
advertisers and consumers and an all-time-high awareness score
commercial work.
for the brand in its latest survey.
More Accomplishments
Julia Wallace became the first woman named to the
top editor’s post of The Atlanta Journal-Constitution
in the paper’s 134-year history, and Edwina Clark,
publisher of the Hamilton Journal-News, saw her publication
The ajcjobs management team:
(left to right) Jack Jessen, Brandy Gorey,
Bruce Bowles, Christy Davidson,
Terry Bouquot and Pam Hege.
voted best newspaper (under 100,000 circulation) in Ohio in 2002.
7
Cox Television
8
It’s all in the packaging, and in TeleRep’s case that meant
wrapping baseball spots into one attractive network.
TeleRep, one of Cox Television’s three national spot television sales representative firms, hit a home run. Both advertisers and
their ad agencies have long viewed hometown baseball as an extremely attractive advertising vehicle. While the value of
hometown baseball was clear, the method of access was not. Although the network game-of-the-week provided wide distribution, it only reached home team fans in two markets. On the other hand, TeleRep, by virtue of its client list, represented nine
local market teams including the five largest TV markets of New York, Los Angeles, Chicago, Philadelphia and San Francisco –
almost 60% of the Major League universe. The synergistic impact of advertiser need and this unique aggregation of viewership
created the Major Market Network (MMN), a consolidation of local baseball sold as one “unwired network.” The remaining
teams soon followed and this packaging idea has been a success, generating $20 million in billing in 2002. And, it’s good
thinking with legs. MMN has already expanded the idea to include local news and various entertainment unwired networks
that produced an additional $20 million in 2002 billing.
C
editorial functions for the sites while IBS will produce, host and
2002,” a comprehensive local election package aimed at inform-
provide national sales and editorial services for them. Also included
ing voters and invigorating the election process.
in the agreement is IBS’ management of five local city sites.
ox Television was proud to get behind “Candidate Access
Cox stations added more public service announcements
“This arrangement,” explains Andy Fisher, president of Cox
encouraging voter registration; broadcast in-depth analyses of
Television, “lets us concentrate our energies on expanding local
local ballot issues and propositions; and dedicated special
content and advertising sales while enhancing our online pres-
areas on their web sites to direct voters to online candidate and
ence for local audiences and value to our advertisers.
election information. Major gubernatorial and congressional
“A first-class web site allows us to give our local advertisers
candidates in significant races were also given the opportunity
the opportunity to reach viewers during the day, especially at
to record a five-minute segment that the station, in turn, would
work. It’s a great package deal and one, we believe, more and
broadcast. The effort was unprecedented and underscored Cox
more advertisers will be taking advantage of in the future.”
Television’s commitment to using the force of local television to
advance the local election process.
Awards Continue for News Excellence
Cox Television employees are committed to serving their com-
Web Sites Post Strong Financial Performance
munities and were recognized in 2002 with numerous awards,
In 2002, Cox Television’s local web sites tripled their revenue
including AP State Awards to KTVU for “Station of the Year” and
generation and achieved strong financial performance. As
WHIO for “Regularly Scheduled News;” and Regional Edward R.
the year ended, Cox Television completed an agreement with
Murrow awards to KIRO and WFTV for “Overall Excellence,”
Internet Broadcasting Systems to part-
WSB for “Best Newscast” and KFOX for
ner with them on their web site initia-
“Continuing Coverage.” Cox Television’s
tive. According to the agreement, Cox
strong leadership in news viewership is
Television staff will manage the local
the strongest testament to its service but
recognition by its peers underscores the
Major Market Network management team:
(left to right) Indika Wijesinghe, Jean Savage,
Patti Bryan and Jerry Puccio.
respect Cox Television has in the industry.
9
Cox Radio
Gregg Lindahl and his development team at Cox Radio Interactive (CXRi) knew they had a limited timeline to launch
Internet sites for Cox Radio’s 78 stations. So, unlike many Internet endeavors that let the allure of infinite possibilities rule,
CXRi kept things focused. They used a systematic approach based on consumer research to create one targeted content
template and then tweaked it for each individual station. The result? A network of Cox radio web sites, where users have
a great experience, was up and running from concept to launch in just six months. And there’s more. CXRi is the first radio
web site network with simultaneous display of now playing/last song played information; e-mail permission marketing;
audio streaming with ad insertion capabilities; and common ad serving capability. But the best part is that in 2002, CXRi
became the first Cox Enterprises Internet venture to post a full year of profitability.
S
taying focused is something that pervades the entire Cox Radio
convinced the management team that the 14,000-seat, world-famous
organization. Every station knows what’s expected – create a quality
Jones Beach Amphitheater was the place to go. WBLI did, and in just
product that meets the needs of local listeners and advertisers. It’s
one year, the event went from producing less than $40,000 in spon-
an objective Cox Radio has made the number-one focus – whether
sorship and ticket revenue per show to earning more than $500,000
you’re a tried-and-true success station or a new start-up.
per show. The Summer Jam concert series has been going strong
And how do you know what those listener and advertiser
now for three years, and Winter Jam concerts have been added.
needs are? Listen. Listen. Listen. Cox Radio does extensive
research to find out just what customers want, and then sets out
Improve the Product
to meet those needs with unrelenting excellence. And that’s the
Cox Radio is constantly working to bring a better listening product to
second focus of Cox Radio – execution. Getting the details right
its audiences. Over the next year, Atlanta and Miami will roll out dig-
takes diligence, discipline and the ability to constantly monitor
ital broadcasting to nine stations. Ultimately, all Cox stations will
yourself to make sure you aren’t drifting off target. At Cox Radio,
broadcast in digital. The format provides a clearer signal, and the
everything is routine and nothing is routine. That’s by way of saying
capital costs are small compared to the better sound for listeners.
that listeners and advertisers demand energy, excitement and a
keen awareness of the local scene. So while certain things are
Be the Best of the Best
done exactly to plan, every station’s staff stays alert to new
NewsTalk 750 WSB has already achieved long-term success in the
opportunities to strengthen the station.
Atlanta market, so it was no surprise that in 2002, it was named
Legendary Station of the Year by the National Association of
Expand the Opportunity
Broadcasters. This prestigious Marconi Award is an honor a
Back in 1999, Nancy Cambino, then promotions director for
station can win only once.
WBLI in Long Island, saw such an opportunity. The stationsponsored Summer Jam concert series had been held at a
small venue that seated only 8,000. Nancy believed the
concerts could be bigger and more profitable, so she
10
The CXRi team: (left to right standing) Marie Matthews,
Kamal Fountain, Darrell Golliher, Nicole Hampton, Kip Heinzmann,
Gregg Lindahl, Craig Ashwood, Kayo Liles, Kara Sweeney
and Craig Hahn. (Seated) Lee Ann Hamrick, Keith Herndon
and Benjamin Temko.
CXRi stayed focused, executed skillfully and
launched 78 radio station web sites in six months.
11
AutoTrader.com
In 1997, AutoTrader.com was just a glint in the eye of Dennis Berry, then CEO of Manheim Auctions. Berry challenged Chip Perry,
today’s AutoTrader.com President and CEO, to “go build the #1 online automotive classifieds site in America.” There were no
blueprints, but there were a few basic assumptions that gave the company a good start. First, AutoTrader.com was built from the
customer back – there were no preordained directions, just lots of solid customer input. Second, AutoTrader.com was given the
freedom to do whatever made sense – decisions were not to be hindered by the need to protect other Cox Enterprises assets.
And third, the company had the financial backing to create the right product and aggressively promote it before it had to show
significant revenue growth. Today, AutoTrader.com is the category leader Berry envisioned – the world’s largest online used
car marketplace with the most buyers and sellers.
I
Online Auctions Launched
lion, up from 1.7 million in 2001. And while that figure is most
While AutoTrader.com keeps expanding its core business, it is
impressive, AutoTrader.com continues to have tremendous upside.
creating another growth venue. In December 2002, the company
That’s because today, only 10% of the 80,000 dealers in the U.S. are
announced that it would launch its own independent auction-style
paying customers. And, only 3% to 4% of private party sellers are
listing site after ending a 2 1/2 year relationship with eBay. Built
currently placing online ads at AutoTrader.com. So, while the #1
from the ground up to serve the needs of mainstream used car
automotive classifieds site on the planet is doing just fine, it’s
buyers and sellers, AutoTrader.com’s online auction opened for
expected to do even better going forward.
business at 6:00 a.m. on January 1, 2003, a scheduling feat in
n 2002, AutoTrader.com grew its online vehicle listings to 2.2 mil-
itself because so much had to be accomplished beforehand. “Our
Profitability Posted Ahead of Plan
product is designed to attract mainstream consumers and dealers
As the company has grown, it has continued to increase every crit-
who have been on the sidelines until now,” explained Chip Perry,
ical benchmark. Last year, revenues grew 85% to over $100 mil-
president and chief executive officer of AutoTrader.com.
lion, largely on the strength of Dealer Sales which doubled in
2002. Monthly unique visitors to the site jumped from 5.4 million
Dealer Training Program Initiated
in 2001 to 6.3 million in 2002. And AutoTrader.com’s roster of
To encourage more dealers to showcase used cars on AutoTrader.com,
national advertisers grew to include nearly all of the OEM certi-
Dealer Sales management instituted a dealer training program
fied pre-owned programs in the auto industry. And here’s the best
called eBasics in 2002. To date, more than 3,000 dealers have
part: in 2002, AutoTrader.com became profitable – a financial
attended seminars that help them take full advantage of Internet
position achieved ahead of plan and an accomplishment
sales opportunities. With so many dealers now using AutoTrader.com
that few dot coms can claim.
with great success, the main goal of the training is to
spread Internet advertising best practices across the
auto retailing industry.
The AutoTrader.com senior management team:
(clockwise from bottom) Rebecca Watson, Clark Wood,
Greg Easterly, Bill Templeton, Hal Greene, Brad Mohs,
Sue Boehlke, Chip Perry, Jim Dyer and Jim McKnight.
(Not pictured: Joe George, Stan Green and Beth Jordan.)
12
“Think category leader,” was the direction,
and that’s exactly what AutoTrader.com built.
13
C O X
C O M M U N I C AT I O N S
Tulsa, OK
Stillwater, OK
New England
Muskogee, OK
Humboldt County, CA
McAlester, OK
Omaha, NE
Cleveland, OH
Bentonville, AR
Fayetteville/Springdale , AR
Manhattan/Junction City, KS
Salina, KS
Santa Barbara/Bakersfield, CA
Dodge City/
Garden City, KS
Las Vegas, NV
Northern Virginia
Hampton Roads, VA
Roanoke, VA
Wichita, KS
SE Kansas
Rocky Mount, NC
Greenville, NC
Jonesboro, AR
Enid, OK
Orange County/Palos Verdes , CA
San Diego, CA
Ft. Smith, AR
Topeka, KS
New Bern, NC
Russellville, AR
Oklahoma City, OK
Phoenix, AZ
Middle Georgia
Tucson/Sierra Vista, AZ
Bossier City, LA
West Texas
Tyler, TX
Bryan, TX
Pensacola/Ft. Walton Beach, FL
Alexandria, LA
Georgetown, TX
Gainesville/Ocala, FL
New Orleans, LA
Victoria, TX
Lake Charles, LA
Baton Rouge, LA
Lafayette, LA
New Iberia, LA
CORPORATE MANAGEMENT
James O. Robbins
President and
Patrick J. Esser
Executive Vice President,
Operations
Jimmy W. Hayes
Executive Vice President, Finance
Chief Financial Officer
Christopher J. Bowick
Senior Vice President, Engineering
Chief Technical Officer
Jill Campbell
Senior Vice President,
Operations
Dallas S. Clement
Strategy and Development
Mae A. Douglas
Senior Vice President and
Chief People Officer
14
John M. Dyer
Senior Vice President, Operations
James A. Hatcher, Esq.
Legal and Regulatory Affairs
Scott A. Hatfield
Senior Vice President and
Chief Information Officer
Claus F. Kroeger
Senior Vice President, Operations
Joseph J. Rooney
Senior Vice President, Marketing
Susan P. Ballance
Controller
Susan W. Coker
Treasurer
Ellen M. East
Vice President,
Communications and
Investor Relations
Kimberly C. Edmunds
Vice President,
Customer Service
Jayson R. Juraska
Vice President,
Business Development
Lynne E. Elander
Vice President,
Video Product Development
J. Lacey Lewis
Vice President,
Investor Relations
F. William Farina
Vice President,
Advertising Sales
Sherryl D. Love
Vice President,
Materials Management
William J. Fitzsimmons
Vice President, Accounting
and Financial Planning
Chief Accounting Officer
Richard A. Mueller
Vice President,
Network Planning,
Engineering and Operations
Roy A. Frederickson
Vice President,
Product Development
Carrington F. Phillip, Esq.
Vice President,
Regulatory Affairs
Thomas G. Guthrie
Vice President, Information
Technology Operations
David Pugliese
Vice President, Product and
Marketing Management
John G. Hildebrand
Vice President,
Multimedia Engineering
LOCATIONS
Following is a list of Cox Communications’ largest operations (those serving 15,000 or more customers):
ARIZONA
NEBRASKA
Phoenix
Tucson/Sierra Vista
Omaha (including Council Bluffs, Iowa)
ARKANSAS
Las Vegas
Bentonville, Fayetteville/Springdale, Ft. Smith,
Jonesboro, Russellville and nearby areas*
NEW ENGLAND
NEVADA
CALIFORNIA
Humboldt County
Orange County/Palos Verdes
San Diego
Santa Barbara/Bakersfield
New England operation encompasses portions of
Rhode Island, Connecticut and Massachusetts
NORTH CAROLINA
North Carolina operation includes Greenville,
New Bern, Rocky Mount and nearby areas
OHIO
FLORIDA
Cleveland area
Gainesville/Ocala
Pensacola/Ft. Walton Beach
OKLAHOMA
GEORGIA
Middle Georgia (Macon, Warner Robins and nearby areas)
KANSAS
Oklahoma operation includes Oklahoma City, Tulsa,
Enid, Muskogee, Stillwater, McAlester and nearby areas
TEXAS
Kansas operation includes Dodge City/Garden City,
Manhattan/Junction City, Salina, Southeast Kansas,
Topeka, Wichita and nearby areas
Bryan, Georgetown, Tyler, Victoria and nearby areas*
West Texas (Lubbock, Midland, Amarillo, San Angelo,
Abilene and nearby areas. Also includes Clovis,
New Mexico.)
LOUISIANA
VIRGINIA
Alexandria, Bossier City, Lafayette, Lake Charles,
New Iberia and nearby areas*
Baton Rouge
New Orleans
Hampton Roads
Northern Virginia (Fairfax County and Fredericksburg)
Roanoke
*These locations are part of the Middle America Cox (MAC) operation, encompassing portions of Arkansas, Louisiana, Missouri, Oklahoma and Texas.
LOCAL MANAGEMENT
Robert N. Redella
Vice President,
Mergers and Acquisitions
James H. Renken
Vice President,
Operations Support
Jay A. Rolls
Vice President, Telephone and
Data Engineering
Robin H. Sangston, Esq.
Vice President and
Assistant General Counsel
John P. Spalding, Esq.
Vice President and
Assistant General Counsel
Mark S. Williams
Vice President,
Operations Engineering
Robert C. Wilson
Vice President, Programming
Each of the following holds
the position of Vice President/
General Manager of the
operation listed:
Philip C. Ahlschlager
North Carolina
Janet H. Barnard
Omaha, NE
David A. Bialis
Oklahoma
Greg Bicket
New Orleans, LA
Franklin R. Bowers
Hampton Roads, VA
Leo W. Brennan
Orange County, CA
Paul J. Cronin,
New England
Keith N. Crossley
Humboldt, CA
J. Michael Dyer
Middle Georgia
J. Stephen Rizley
Phoenix, AZ
William K. Geppert
San Diego, CA
Jacqui D. Vines
Baton Rouge, LA
Mike J. Giampietro
Gainesville/Ocala, FL
Connie S. Wharton
West Texas
L. Keith Gregory
Pensacola/Ft. Walton Beach, FL
Kevin H. Haynes
Cleveland, OH
Richard A. Hook
Middle America
Mark F. Lipford
Las Vegas, NV
Catherine R. McCollough
Roanoke, VA
Gary T. McCollum
Northern Virginia
Julie O. McGovern
Santa Barbara/Bakersfield, CA
15
NORTH AMERICAN
LOCATIONS
M A N H E I M
A U C T I O N S
Grantville, PA
Manheim, PA
Hatfield, PA
Seattle, WA
Courtice, Ontario
Milton, Ontario
Portland, OR
Newburgh, NY
Minneapolis, MN
Shakopee, MN
North Dighton, MA
Detroit, MI
Milwaukee, WI
Chicago, IL
Bolingbrook, IL
Omaha, NE
Fresno, CA
Denver, CO
Commerce City, CO
Granite City, IL
Kansas City, MO
Las Vegas, NV
Fort Wayne, IN
Grove City, OH
Cincinnati, OH
Salt Lake City, UT
Hayward, CA
Clarksville, IN
Cranberry Township, PA
Elkridge, MD
Fredericksburg, VA
Harrisonburg, VA
Louisville, KY
St. Louis, MO
Kenly, NC
Statesville, NC
Springfield, MO
Nashville, TN
Mt. Juliet, TN
Albuquerque, NM
Phoenix, AZ
Darlington, SC
Atlanta, GA
Honolulu, HI
Tucson, AZ
Ft. Worth, TX
Los Angeles, CA
Anaheim, CA
Clifton Park, NY
Fairfield, NJ
Port Newark, NJ
Bordentown, NJ
El Paso, TX
San Antonio, TX
Fontana, CA
Dallas, TX
Orlando, FL
Hattiesburg, MS
Scott, LA
Houston, TX
Slidell, LA
Riverside, CA
Pensacola, FL
Daytona Beach, FL
Lakeland, FL
New Orleans, LA
Tampa, FL
Clearwater, FL
West Palm Beach, FL
Davie, FL
Oceanside, CA
Bayamon, PR
30 Locations in the
United Kingdom,
France, Australia
and New Zealand
MANAGEMENT:
EXECUTIVE
CORPORATE
OPERATIONS
SALES
Dean H. Eisner
President and
Diane Fiorillo Barton
David M. Berkstresser
Vice President, Group Operations
Michael W. Broe
Vice President,
Career Development
and Human Resources
Kelly G. Conger
Tony Giurato
Vice President, Operations –
General Motors
Jamie D. Porter
Operations
Michael J. Langhorne
Vice President,
Ralph M. Liniado
Development
Harold J. Logan
Marketing
Nick Peluso
Senior Vice President, Sales
Jeffrey J. Lenar
Vice President, Real Estate
Joe Luppino
Vice President,
Manheim Interactive
David Munnikhuysen
Vice President, Support Services
Thomas Nohstadt
David R. Nutter
Vice President,
Added Value Services
Berta M. Phelps
Vice President, Best Practices
Robert W. Pohle
Vice President,
Special Operations
16
Michael L. McKinney
Kyle E. Ohman
Daniel E. Thomas
Keith N. Williams
J. David Young
Michael P. Lasini
Vice President, Sales
Michael F. Moumousis
Vice President, National Accounts
Charles E. Novince
Vice President, Operations –
DaimlerChrysler
Michael L. Russo
Vice President, National Accounts
William A. Tiedemann
Vice President, Operations – Ford
Arizona
Manheim’s Arizona Auto Auction
Manheim’s Greater Phoenix
Auto Auction
Manheim’s Tucson Auto Auction
California
Manheim’s Bay City Auto Auction
Manheim’s California Auto
Dealer’s Exchange
Manheim’s Fresno Auto Auction
Manheim’s Los Angeles Dealer
Auto Auction
Manheim’s Riverside Auto Auction
Manheim’s San Diego Auto Auction
Manheim’s Southern California
Auto Auction
Colorado
Manheim’s Colorado Auto Auction
Manheim’s Denver Auto Auction
Florida
Manheim’s Central Florida Auto Auction
Manheim’s Daytona Auto Auction
Manheim’s Florida Auto Auction
of Orlando
Manheim’s Greater Tampa Bay
Auto Auction
Manheim’s Imperial Auto Auction
Manheim’s Lakeland Auto Auction
Manheim’s Lauderdale-Miami
Auto Auction
Manheim’s Orlando Orange County
Auto Auction
RELATED OPERATIONS
John Bailey
Managing Director,
Manheim Europe
Mark J. Brunn
Vice President and
General Manager,
Remarketing Solutions
David Fowles
Managing Director,
Manheim Asia-Pacific
Leon L. Lyon
Vice President and
General Manager – MAFS
John C. Mellott
President, Dent Wizard
Manheim’s Orlando Orange County
Salvage Auction
Manheim’s Pensacola Auto Auction
Manheim’s St. Pete Auto Auction
Manheim’s West Palm Beach
Auto Auction
Maryland
Manheim’s Baltimore-Washington
Auto Exchange
Georgia
Manheim’s Atlanta Auto Auction
Manheim’s Bishop Brothers
Auto Auction
Manheim’s Georgia Dealers’
Auto Auction
Michigan
Manheim’s Detroit Auto Auction
Manheim’s Metro Detroit Auto Auction
Manheim’s Michigan Auto Auction
Hawaii
Manheim’s Aloha Auto Auction
Illinois
Manheim’s Arena Auto Auction
Manheim’s Auction Way Sales
Manheim’s Gateway Auto Auction
Manheim’s Greater Chicago
Auto Auction
Indiana
Manheim’s Fort Wayne Vehicle Auction
Manheim’s Louisville Auto Auction
Kentucky
Manheim’s Mid-America Auto Auction
Louisiana
Manheim’s Greater New Orleans
Auto Auction
Manheim’s Lafayette Auto Auction
Massachusetts
Manheim’s American Auto Auction
Minnesota
Manheim’s Minneapolis Auto Auction
Manheim’s Northstar Auto Auction
Mississippi
Manheim’s Mississippi Auto Auction
Missouri
Manheim’s 166 Auto Auction
Manheim’s Kansas City Auto Auction
Manheim’s St. Louis Auto Auction
Nebraska
Manheim’s Omaha Auto Auction
Nevada
Manheim’s Greater Las Vegas
Auto Auction
Manheim’s Greater Nevada
Auto Auction
New Jersey
Manheim’s National Auto
Dealers Exchange
Manheim’s Skyline Auto Exchange
Manheim’s Skyline Port Newark Facility
New Mexico
Manheim’s Albuquerque Auto Auction
New York
Manheim’s Newburgh Auto Auction
Manheim’s Northway Exchange Auto
Auction
Texas
Manheim’s Big H Auto Auction
Manheim’s Dallas Auto Auction
Manheim’s Dallas-Fort Worth
Auto Auction
Manheim’s Dealers Auto Auction
of Dallas
Manheim’s El Paso Auto Auction
Manheim’s Fort Worth Vehicle Auction
Manheim’s San Antonio Auto Auction
Manheim’s Texas Hobby Auto Auction
North Carolina
Manheim’s Aycock Auto Auction
Manheim’s Statesville Auto Auction
Utah
Manheim’s Utah Auto Auction
Ohio
Manheim’s Cincinnati Auto Auction
Manheim’s Ohio Auto Auction
Virginia
Manheim’s Fredericksburg Auto Auction
Manheim’s Harrisonburg Auto Auction
Oregon
Manheim’s Portland Auto Auction
Washington
Manheim’s South Seattle Auto Auction
Pennsylvania
Manheim’s Butler Auto Auction
Manheim’s Hatfield Auto Auction
Manheim’s Keystone Auto Auction
Manheim Auto Auction
Wisconsin
Manheim’s Metro Milwaukee
Auto Auction
Puerto Rico
Manheim’s Caribbean Auto
Dealers Exchange
South Carolina
Manheim’s Clanton’s Auto Auction
Canada
Manheim’s Oshawa Dealers Exchange
Manheim’s Toronto Auto Auction
Tennessee
Manheim’s Nashville Auto Auction
Manheim’s Tennessee Auto Auction
INTERNATIONAL LOCATIONS
Australia
Fowles Auction
Fowles Auction
Fowles Auction
Fowles Auction
Fowles Auction
Fowles Auction
Fowles Auction
Fowles Auction
Group
Group
Group
Group
Group
Group
Group
Group
–
–
–
–
–
–
–
–
Adelaide
Brisbane
Hobart
Launceston
Melbourne
Perth
Sydney
Townsville
France
Manheim Auctions – Bordeaux
Manheim Auctions – Nantes
England
Manheim
Manheim
Manheim
Manheim
Manheim
Manheim
Manheim
Manheim
Manheim
Manheim
Auctions
Auctions
Auctions
Auctions
Auctions
Auctions
Auctions
Auctions
Auctions
Auctions
Manheim
Manheim
Manheim
Manheim
Manheim
Manheim
Manheim
Auctions
Auctions
Auctions
Auctions
Auctions
Auctions
Auctions
–
–
–
–
–
–
–
Manchester
Mansfield
Middlesbrough
Northampton
Rotherham
Washington
Wimbledon
Scotland
Manheim Scottish Auctions
New Zealand
Fowles Auction Group – Auckland
Fowles Auction Group – Christchurch
– Birmingham
– Bristol
– Colchester
– Coventry
– Gloucester
– Haydock
– Knottingley
– Leeds
Leeds – Commercials
– Leicester
17
C O X
N E W S PA P E R S
Springfield, OH
Dayton, OH
Hamilton, OH
Washington, D.C.
Middletown, OH
Tarboro, NC
Rocky Mount, NC
Elm City, NC
Grand Junction, CO
Norfolk, VA
Elizabeth City, NC
Greenville, NC
Charlotte, NC
Greenville, SC
Atlanta, GA
Waco, TX
Austin, TX
Marshall, TX
Longview, TX
Nacogdoches, TX
Lufkin, TX
Newspapers
Other Operations
Largo, FL
MANAGEMENT
Ron Martin
Senior Editor
Brian G. Cooper
Senior Vice President
Michael Q. Parker
Vice President,
Internet Strategy
and Solutions
Cathy Coffey
Vice President,
Advertising
Susan S. Davidson
Vice President,
Human Resources
Karla Garrett Harshaw
Senior Editor,
Community Newspapers
Caroline C. John
Vice President,
Marketing, Research
and Promotion
Mark P. Mansfield
President,
Cox Newsprint Supply, Inc.
18
NEWSPAPER PUBLISHERS
Jay R. Smith
President
Jay Campbell
Vice President,
Circulation
West Palm Beach, FL
Stan Richmond
Vice President,
Operations
Buddy Solomon
Vice President,
Finance and Controller
Gary Borders
The Daily Sentinel
(Nacogdoches,TX)
George Orbanek
The Daily Sentinel
(Grand Junction, CO)
Edwina Blackwell Clark
The Journal-News
(Hamilton, OH)
The Middletown Journal
(Middletown, OH)
Joyce Reingold
Palm Beach Daily News (FL)
Belinda Gaudet
The Lufkin Daily News (TX)
William R. Swaim
Springfield News-Sun (OH)
Tom Giuffrida
The Palm Beach Post (FL)
Brad Tillson
Dayton Daily News (OH)
Tim Hobbs
The Daily Advance
(Elizabeth City, NC)
D. Jordan Whichard III
The Daily Reflector
(Greenville, NC)
Roger S. Kintzel
The Atlanta Journal-Constitution
Raye P. Woodin III
Rocky Mount Telegram (NC)
Michael A. Laosa
Austin American-Statesman (TX)
Phil Latham
The Marshall News Messenger
(TX)
Glenn McCutchen
Longview News-Journal (TX)
Dan C. Savage
Waco Tribune-Herald (TX)
DAILIES CIRCULATION
The Atlanta Journal-Constitution (GA)
Austin American-Statesman (TX)
The Palm Beach Post (FL)
Dayton Daily News (OH)
Waco Tribune-Herald (TX)
Springfield News-Sun (OH)
The Daily Sentinel (Grand Junction, CO)
Longview News-Journal (TX)
The Hamilton Journal-News (OH)
The Middletown Journal (OH)
The Daily Reflector (Greenville, NC)
Rocky Mount Telegram (NC)
The Lufkin Daily News (TX)
The Daily Advance (Elizabeth City, NC)
The Daily Sentinel (Nacogdoches, TX)
News Messenger (Marshall, TX)
Palm Beach Daily News (FL)
Total
DAILY
SUNDAY
399,759
183,506
166,887
148,223
40,952
31,140
30,209
28,952
22,593
21,590
20,897
14,587
14,460
11,091
8,653
6,777
5,848
638,754
234,635
208,532
200,213
50,127
37,541
34,289
36,575
23,969
22,560
23,423
16,619
16,535
11,162
10,415
7,636
6,654
1,156,124
1,579,639
Source: Internal Annual Average Circulation as of December 31, 2002
NON-DAILIES CIRCULATION
Florida Pennysaver (West Palm Beach, FL)
Pulse-Journal (Mason, OH)
Western Star (Lebanon, OH)
Fairfield Echo (OH)
The Nickel (Grand Junction, CO)
The Oxford Press (OH)
Telegram Advantage (Rocky Mount, NC)
The Duplin Times (Kenansville, NC)
Today’s Express (Lebanon, OH)
North Lake Travis Log (Lago Vista, TX)
The Chowan Herald (Edenton, NC)
The Enterprise (Williamston, NC)
Monroe Times (Middleton, OH)
The Bastrop Advertiser (TX)
The Beaufort-Hyde News (Belhaven, NC)
The Bertie Ledger-Advance (Windsor, NC)
The Pflugerville Pflag (TX)
Lake Travis View (Austin, TX)
Westlake Picayune (Westlake Hills, TX)
The Standard Laconic (Snow Hill, NC)
The Smithville Times (TX)
The Times-Leader (Ayden-Grifton, NC)
The Farmville Enterprise (NC)
Perquimans Weekly (Elizabeth City, NC)
The Weekly Herald (Robersonville, NC)
425,077
35,760
28,196
20,435
20,350
15,400
13,081
13,040
7,461
5,540
5,170
5,035
4,200
4,108
3,660
3,605
2,087
3,089
3,018
2,664
2,535
2,066
1,840
1,597
994
Total
630,008
Source: Internal Annual Average Circulation as of December 31, 2002
RELATED OPERATIONS
LOCATION
MANAGEMENT
Valpak
Largo, FL, and
Elm City, NC
William B. Disbrow, President & CEO
Cox Custom Media
Greenville, SC
Todd H. Taylor, President
Tarboro and
Charlotte, NC
Brenda Cook, President & CEO
SP Newsprint
Atlanta, GA
Dr. James L. Burke, President & CEO
Norfolk, VA
Conrad M. Hall, President & CEO
Washington, D.C. News Bureau
Washington, D.C.
Andrew N. Alexander, Bureau Chief
COXnet
Atlanta, GA
John Reetz, General Manager
(33% owned)
Trader Publishing Co.
(50% owned)
19
C O X
R A D I O
Bridgeport, CT
Stamford/Norwalk, CT
New Haven, CT
Long Island, NY
Dayton, OH
Richmond, VA
Louisville, KY
Greenville/Spartanburg, SC
Tulsa, OK
Atlanta, GA
Birmingham, AL
Honolulu, HI
Jacksonville, FL
Houston, TX
San Antonio, TX
Orlando, FL
Tampa, FL
Miami, FL
MANAGEMENT
Robert F. Neil
President and
Marc W. Morgan
Executive Vice President and
Richard A. Ferguson
Executive Vice President
Neil O. Johnston
Vice President and
Richard A. Reis
Group Vice President
20
Jarrett A. O’Connor
Regional Vice President
Caroline J. Devine
Robert B. Reed
Kimberly A. Guthrie
Gregg A. Lindahl
Vice President, CXRi
Roxann L. Miller
Vice President, Research
LOCATIONS
RANK IN
TARGET
MARKET (1)
STATION
FORMAT
VP/GM
ATLANTA
WSB-AM
WSB-FM
WBTS-FM
WALR-FM
WFOX-FM (2)
1
4
5
3
–
News/Talk
Adult Contemporary
Rhythmic CHR
Urban Adult Contemporary
Urban Contemporary
David Meszaros
WBHJ-FM
WBHK-FM
WAGG-AM
WRJS-AM
WZZK-FM
WBPT-FM
WODL-FM
1
1
9
25
3
7
15
Hip Hop
R&B/Soul
Gospel
Spanish/Gospel
Country
‘80s
Oldies
David DuBose
WHKO-FM
WHIO-AM
WDPT-FM
WZLR-FM
(formerly WDTP-FM (2) )
3
7
9
–
Country
News/Talk
‘80s
Classic Rock
Donna Hall
WJMZ-FM
WHZT-FM
2
2
Urban Contemporary
Rhythmic CHR
Steve Sinicropi
KRTR-FM
KGMZ-FM (3)
KXME-FM
KCCN-FM
KINE-FM
2
4
7
1
4
Adult Contemporary
Oldies
Rhythmic CHR
Hawaiian CHR
Hawaiian Adult Contemporary
Austin Vali
HOUSTON
KLDE-FM
KHPT-FM
KKBQ-FM
KTHT-FM
5
12
16
34
Oldies
‘80s
Country
Country Legends
Chris Wegmann
JACKSONVILLE
WAPE-FM
WFYV-FM
WKQL-FM
WMXQ-FM
WOKV-AM
1
1
3
4
6
CHR
Classic Rock
Oldies
‘80s
News/Talk
Dick Williams
LONG ISLAND
WBLI-FM
WBAB-FM (4)
WHFM-FM (4)
1
1
–
CHR
Mainstream Rock
Mainstream Rock
Kim Guthrie
LOUISVILLE
WVEZ-FM
WSFR-FM
WRKA-FM
WPTI-FM
2
4
5
11
Adult Contemporary
Classic Rock
Oldies
‘80s
Rolf Pepple
MIAMI
WEDR-FM
WHQT-FM
WPYM-FM
WFLC-FM
1
2
3
6
Urban Contemporary
Dance CHR
Hot Adult Contemporary
WCFB-FM
WPYO-FM
WWKA-FM
WDBO-AM
WHTQ-FM
WMMO-FM
4
4
5
7
2
6
Rhythmic/Dance/CHR
Country
News/Talk
Classic Rock
Rock Adult Contemporary
RICHMOND
WKLR-FM
WKHK-FM
WDYL-FM
WMXB-FM
1
2
2
6
Classic Rock
Country
New Rock
Steve McCall
SAN ANTONIO
KONO-FM (5)
KCYY-FM
KCJZ-FM
KKYX-AM
KONO-AM (5)
KISS-FM
KSMG-FM
1
5
10
19
–
1
7
Oldies
Country
Rhythmic CHR
Classic Country
Oldies
Active Rock
Ben Reed
SOUTHERN CONNECTICUT
Bridgeport
WEZN-FM
New Haven
WPLR-FM
WYBC-FM (3)
Stamford-Norwalk
WKHL-FM
WEFX-FM
WSTC-AM
WNLK-AM
2
1
3
6
6
23
35
Adult Contemporary
Classic Rock/Mainstream
Oldies
Classic Rock
News/Talk
News/Talk
John Ryan
WDUV-FM
WWRM-FM
WPOI-FM
WSUN-FM
WBBY-FM
WHPT-FM
1
2
4
4
10
10
Soft Adult Contemporary
Adult Contemporary
‘80s
Alternative Rock
Classic Hits
Classic Rock
Howard Tuuri
KRAV-FM
KWEN-FM
KRMG-AM
KRTQ-FM
KJSR-FM
1
2
3
3
3
Adult Contemporary
Country
News/Talk
Active Rock
Classic Rock
BIRMINGHAM
DAYTON
GREENVILLESPARTANBURG
HONOLULU
ORLANDO
TAMPA
TULSA
Tony Kidd
Mike Sherry
Michael Kelly
Jerry Rushin
Mike Disney
Brian Elam
Bill Hendrich
Debbie Morel
Caroline Devine
Source: Arbitron Market Reports four-book average for Winter 2002, Spring 2002, Summer 2002
and Fall 2002.
(1)
(2)
(3)
Station operated by Cox Radio under a Joint
Sales Agreement.
(4)
Audience share and audience rank information
for WBAB-FM and WHFM-FM are combined
because the stations are simulcast.
(5)
Audience share and audience rank information
for KONO-FM and KONO-AM are combined
because the stations are simulcast.
Robin Faller
Jay O’Connor
Metropolitan market served; city of license
may differ.
The station format was changed within the
last year; therefore, the station’s audience
share and audience rank information for 2002
are not applicable.
Chuck Browning
21
C O X
T E L E V I S I O N
Seattle, WA
New York City, NY
Johnstown, PA
Reno, NV
Steubenville, OH
Dayton, OH
Pittsburgh, PA
Washington, D.C.
San Francisco, CA
Charlotte, NC
Atlanta, GA
El Paso, TX
Orlando, FL
Television
Other Operations
MANAGEMENT
RELATED OPERATIONS
Andrew S. Fisher
President
Bruce R. Baker
Television Stations
John G. Boyette
Finance and Administration
Sterling E. Davis
Vice President, Engineering
22
William M. Spell
Vice President,
Sales and Marketing
TeleRep
New York
Steven J. Herson, President
MMT Sales
New York
Larry Strumwasser, President
John D. Tramontanis
Controller
Harrington, Righter & Parsons, Inc.
New York
Murray L. Berkowitz, President
News Bureau
Washington, D.C.
Heidi Wiedenbauer, Bureau Chief
David F. Grayson
Director, Cox Retail Marketing
Shereta Williams
Director,
Development & Digital Services
STATION
MARKET
KTVU-TV
KICU-TV
WSB-TV
KIRO-TV
WFTV-TV
WRDQ-TV
WPXI-TV
WSOC-TV
WAXN-TV
WHIO-TV
WJAC-TV
KFOX-TV
KRXI-TV
KAME-TV
WTOV-TV
San Francisco/Oakland
San Jose/San Francisco
Atlanta
Seattle
Orlando
Orlando
Pittsburgh
Charlotte
Charlotte
Dayton
Johnstown
El Paso
Reno
Reno
Steubenville
*November 2002 Nielsen
MARKET SIZE
5
5
9
12
20
20
21
28
28
58
96
101
114
114
150
AFFILIATION
GM
FOX
IND
ABC
CBS
ABC
IND
NBC
ABC
IND
CBS
NBC
FOX
FOX
UPN
NBC
Jeff Block
Tom Raponi
Greg Stone
John Woodin
Bill Hoffman
Bill Hoffman
Ray Carter
Lee Armstrong
Lee Armstrong
Harry Delaney
Dick Schrott
John Witte
Marty Ozer
Marty Ozer
Tim McCoy
RANK IN TARGET* AUDIENCE
1
6
1
2
2
7
1
1
7
1
1
3
2
5
1
A U T O T R A D E R . C O M
Boston, MA
Chicago, IL
Norfolk, VA
Los Angeles, CA
Atlanta, GA
Dallas, TX
Regional Offices
Headquarters
Fort Lauderdale, FL
REGIONAL OFFICES
Boston, MA
Chicago, IL
Dallas, TX
Ft. Lauderdale, FL
Los Angeles, CA
Norfolk, VA
HEADQUARTERS
Atlanta, GA
MANAGEMENT
Kathleen Trumbo,
Regional Director (Northeast)
Eric Webb,
Regional Director (Midwest)
Craig Hunt,
Regional Director (Southwest)
Fred Prybol,
Regional Director (South)
Alan Smith,
Coordinating Director (West)
John McCormick,
Coordinating Director (Mid-Atlantic)
Chip Perry
President and
Jim McKnight
Bill Templeton
Sue Boehlke
Chief Information Officer
Jim Dyer
General Manager,
Classified Advertising
Greg Easterly
General Manager, Auctions
Stan Green
Vice President, Business Solutions
Hal Greene
Vice President, Dealer Sales
Beth Jordan
Vice President, Sales Operations
Brad Mohs
Chief Technology Officer
Rebecca Watson
Vice President, Dealer Services
Clark Wood
Vice President,
Marketing and National Accounts
Joe George
Vice President,
Product Management
23
C O X E N T E R P R I S E S, I N C .
B O A R D O F D I R E C T O R S
FRONT LEFT TO RIGHT
James C. Kennedy, Anne Cox Chambers, Barbara Cox Anthony, Paul J. Rizzo, Thomas O. Cordy
BACK LEFT TO RIGHT
Dennis Berry, Robert C. O’Leary, Richard L. Braunstein, David E. Easterly, Arthur M. Blank, Carl R. Gross
Barbara Cox Anthony
Chairman,
Dayton Newspapers
Anne Cox Chambers
Chairman,
Atlanta Newspapers
Dennis Berry
President and
Chief Operating Officer,
Arthur M. Blank
Co-Founder and Retired Chairman,
Home Depot, Inc.
Chairman, The Arthur M. Blank
Family Foundation, AMB Group, LLC
and the Atlanta Falcons
Richard L. Braunstein
Member,
Dow, Lohnes & Albertson, PLLC
Thomas O. Cordy
Retired President and
Chief Executive Officer,
The Maxxis Group, Inc.
James C. Kennedy
Chairman and
Chief Executive Officer,
David E. Easterly
Vice Chairman,
Robert C. O’Leary
Executive Vice President and
Chief Financial Officer,
Carl R. Gross
Retired Senior Vice President
and Chief Administrative Officer,
Retired President,
Cox Newsprint Supply
Paul J. Rizzo
Retired Vice Chairman,
IBM
C O X
E N T E R P R I S E S
A T- A - G L A N C E
C O X
C O X E N T E R P R I S E S is one of the nation’s leading media companies
and operators of automobile auctions. We are a Top 10 national player,
E N T E R P R I S E S,
I N C .
2002 REVENUES: $9.9 billion
10-YEAR ANNUAL GROWTH RATE: 15%
based on revenues, in every major business category where we compete.
EMPLOYEES: 77,000
Management
Cox Communications is one of the largest broadband communications companies in the U.S., delivering video, voice and data services to residential
and commercial customers. Cox Communications is
a publicly traded company (NYSE: COX), of which
Cox Enterprises owns approximately 63%.
EXECUTIVE
BY THE NUMBERS
RELATED OPERATIONS
HIGHLIGHTS OF THE YEAR
Employees: 21,600
Cox Media
• Generated strong growth in revenues and operating
cash flow, and reduced capital expenditures by
approximately $270 million.
Cox Communications provides
services to 6.3 million residential
customers in 22 states.
Cox Business Services
Cable television advertising sales
Voice, video and data services for
commercial customers
James O. Robbins
COX COMMUNICATIONS
Manheim is the highest-volume operator
of wholesale vehicle auctions in the world, and
provides paintless dent removal, inspection,
reconditioning and floor-plan financing services
to dealers and commercial customers.
Employees: 32,700
Manheim Auctions operates
115 auctions worldwide and handled
9.6 million vehicles in 2002.
Dent Wizard
Automotive paintless dent removal
Manheim Auction
Government Services
Disposal services for government
and utilities
EXECUTIVE
Dean H. Eisner
Financing, insurance and related
services
Manheim Remarketing Solutions
Resale services for vehicle
consignors
Manheim Interactive
Online access to auction services
MANHEIM AUCTIONS
• Grew number of “bundled” customers (those subscribing to at least two Cox services) by 53% to
1.7 million.
• Built and launched our own managed Internet
Protocol backbone, and transitioned more than
600,000 customers to the new Cox High Speed
Internet service with minimal disruption.
• Added a record 1.2 million revenue generating units
(RGUs) of advanced services: high-speed Internet,
digital cable and telephone.
• Grew advertising sales revenue by 12% to
$378.1 million and commercial business
revenue by 52% to $218.8 million.
• Increased vehicle unit sales 2% over 2001 to 5.5 million, representing $55 billion in total value.
• Sold more dealer-consigned vehicles than ever
before despite market softness.
• Clanton’s Auto Auction awarded Golden Gavel for
2002 from Ford Motor Credit and Nashville Auto
Auction named 2002 Auction of the Year by
General Motors.
• Generated almost $1 billion in value-added services,
including reconditioning, financing, remarketing
and more.
• Launched Best Practices team that resulted in solid
operating improvements.
• Opened new facilities in Nashville and Detroit;
upgraded facilities in Seattle, Phoenix, and Butler,
PA; started construction in Chicago and Baltimore.
• Trained and developed more than 1,500 employees.
James C. Kennedy
Michael J. Mannheimer
Vice President, Materials Management
David E. Easterly
Vice Chairman
Andrew A. Merdek
Vice President, Legal Affairs and Secretary
Dennis Berry
Gregory B. Morrison
Vice President and Chief Information Officer
Robert C. O’Leary
Executive Vice President and Chief Financial Officer
Alexander V. Netchvolodoff
Senior Vice President, Public Policy
Tim Hughes
Senior Vice President, Administration
Scott Whiteside
Vice President, Business Development
Preston B. Barnett
Vice President and General Tax Counsel
Thomas B. Whitfield
Vice President, Direct Marketing
Richard D. Huguley
John C. Williams
Richard J. Jacobson
Vice President and Treasurer
Alexandra M. Wilson
Vice President, Public Policy
Marybeth H. Leamer
Vice President, Human Resources
Cox Newspapers is one of the nation’s 10 largest newspaper publishing enterprises, with 17 daily papers and
25 non-dailies. Cox Newspapers also operates a direct
mail business, distributes classified advertising publications, creates customized newsletters and owns
one-third of a newsprint manufacturing business.
Employees: 15,600
Valpak
SP Newsprint
National direct mail advertising
(33% owned)
Recycled newsprint producer
Cox Newspapers produces
17 daily newspapers, with a
Sunday circulation of 1.6 million.
Cox Custom Media
Commercial newsletter publishing
Trader Publishing
(50% owned)
Vehicle, employment
and real estate guides
EXECUTIVE
Jay R. Smith
President
COX NEWSPAPERS
Cox Television operates both network-affiliated and independent television stations across the country as well as
local cable channels. In addition to its broadcasting entities, Cox Television owns three television advertising
sales rep firms, including TeleRep, which together are
number one in this industry segment.
Employees: 2,700
TeleRep
Harrington, Righter & Parsons
MMT Sales
Cox Television operates
15 stations in 11 markets
reaching 30 million viewers.
Television advertising sales
EXECUTIVE
Andrew S. Fisher
Cox Radio is the third largest radio broadcasting company in
the United States in terms of revenues, and is the largest
pure-play radio station operator in the country. The company operates, acquires and develops radio stations that
advance its clustering strategy, primarily in the Sun Belt.
Cox Radio is a publicly traded company (NYSE: CXR), of
which Cox Enterprises owns approximately 62%.
EXECUTIVE
Robert F. Neil
• Expanded COXnet role to include Internet support
for Cox Newspapers.
• Named first woman to top editor’s post at
The Atlanta Journal-Constitution.
• Found ways to increase operating efficiency by
narrowing web widths and, in the cases of Dayton
and Greenville, to print multiple papers from the
same plant.
Employees: 2,200
Cox Radio operates 78 stations
in 18 markets reaching 13 million
listeners each week.
Cox Radio Interactive (CXRi)
Radio station web site
management and sales
• Posted record performance at Palm Beach, Grand
Junction and Waco newspapers despite soft
economic conditions.
• Continued to advance employee training at all levels.
• Recorded first-ever $1 billion year at 50% owned
Trader Publishing.
• Gave Valpak direct mail envelope a brand
makeover for the first time in 15 years.
• Established online recruitment initiatives at all
four metro newspapers.
• Maintained #1 ratings in 90% of our local newscasts, and sales market leadership in nine of our 11
markets, for the second year in a row.
• Completed installation of digital transmission facilities in all our markets so all our stations serve their
communities with digital signals, as well as HDTV.
• Flagship WSB maintained leadership in all TV news
time periods in the face of weakened ABC prime time.
• Began transition of station web sites to IBS platform
after a year of tripling their revenues.
• Exceptional strength of KTVU news, including
growth of the new 6 pm news to #1 early evening
newscast in key demographics.
• The three Cox-owned national representation
firms now handle more than half of all the national
spot money placed with non-network-owned television stations.
• Launched Candidate Access 2002: A group-wide
initiative designed to promote election involvement
at the local level.
President
COX TELEVISION
COX RADIO
Manheim Automotive
Financial Services
• Became the only major broadband communications
company that has as many total RGUs (including
basic cable) as homes passed – 10.2 million.
• Posted record financial results for the year with
revenues up 6% and cash flows from operating
activities up 14% over prior year.
• Increased ratings company-wide, ending the year
with 83% of our stations ranked in the top 10 in their
target demographic.
• Continued to strengthen the balance sheet by
focusing on debt repayment.
O T H E R
O P E R AT I O N S
Clarendon Farms, Inc.
Hualalai Land Corp.
Burton, SC
Kailua-Kona, HI
Ted R. Moring, Farm Manager
Franklin T. Boteilho, Ranch Manager
Location
Cox Media Hot Line
6205 Peachtree Dunwoody Road
Atlanta, GA 30328
(678) 645-0000
www.coxenterprises.com
1-877-4COXNEWS
(1-877-426-9639)
• Achieved profitability at Internet venture CXRi, just
two years after its formation.
• Signed agreement with Ibiquity to bring HD format
to our Atlanta and Miami stations.
• Won the coveted Marconi Award naming Atlanta’s
NewsTalk 750 WSB Legendary Station of the Year.
All trademarks and service marks referenced in this document are the property of their respective companies. Cox Enterprises is an Equal Opportunity Employer.
F R O M
J I M
K E N N E D Y
A N D
D E N N I S
B E R R Y
2002 ANNUAL REPORT
H O M E
A
COX ENTERPRISES
4,863.3
93 94
3,634.8
92
4,358.4
2,637.7
2,486.3
2,844.4
5,304.5
96
97 98
6,206.6
7,990.5
9,902.8
N E W
M E S S A G E
8,878.1
O U R
A
95
99 00
01 02
Jim Kennedy
Chairman and
Dennis Berry
President and

Manheim Auctions - Cox Enterprises

Transcription

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