It`s time. It`s IMEX time.

Transcription

daily1
the
pulse of the meetings industry.
tuesday
october 15, 2013
las vegas
imexamerica.com
contents
Environmental IMEX
Corporate focus
Inspiration Center
Education by PCMA
Stop hunger now
4
8
10
12
16
AIPC: World of quality
Detroit comeback
Un-Cruise Adventures
A royal makeover in London
Cambridge plants flag at IMEX
18
26
36
41
43
It’s time. It’s IMEX time.
W
elcome to the third
edition of IMEX
America, which is set
to be our biggest show
yet, with more hosted
buyers, trade attendees, exhibitors, destinations, education sessions, networking
and social events than ever.
On the show floor, expect to see more
than 80 brand-new booths and a grand
total of 2,694 exhibiting companies,
representing a 12-percent increase from
the number of exhibitors at last year’s
show. Of those exhibitors coming back to
the show, well over a third (37 percent) are
here presenting in even bigger booths and
29 percent of them have doubled the size
of their booths.
Amongst the exhibitors are almost
1,400 North American suppliers, with the
remainder representing 148 global destinations. All are lined up for business with
an anticipated 2,600-plus hosted buyers
from more than 40 world markets plus
another 1,700 trade attendees, mostly from
the U.S. and Canada. Several events this
week, such as the private client meetings
see welcome, page 46
Finding your own resilience
R
adically turbulent times
demand professional and
personal responses that
transcend our regular work
and life patterns, said
Eileen McDargh, today’s Meeting Professionals International (MPI) keynote
speaker who is presenting “Radical
Resilience: Staying Right-side Up in a
World That’s Upside Down” from 8:459:45 a.m. This keynote is sponsored by
the Philadelphia Convention & Visitors
Bureau.
McDargh says resilience is not about
happy faces on mirrors and mantras on
coffee mugs. It’s not about hanging on
while holding back. It’s about the times
when you feel someone ate your cheese,
drained the swamp and went from great
to less-thangood. Radical
resilience
requires the
courage to
challenge,
commit and
contribute
in ways that
Eileen McDargh
positively
affect today
as well as many tomorrows. During this
session, delegates will discover how to
grow the skills of adaptability, agility,
laugh-ability and alignment for producing results that put them in control.
>> Booth 3309
>> mpiweb.org
Join the IMEX conversation at #IMEX13 on Twitter or IMEX_Group on Facebook.
DO YOU
HAVE HIGH
EXPECTATIONS
FOR YOUR
NEXT GLOBAL
EVENT?
•
•
•
Create world-class experiences at Australia’s best
facilities for conventions, exhibitions and events
Connect with innovators and entrepreneurs
Collaborate with business and government
Sydney is building an iconic, contemporary and
versatile meetings precinct in the heart of the city
and just five miles from the airport.
Our new International Convention Centre Sydney
(ICC Sydney) will open its doors in late 2016 and
connect our educational, commercial, creative and
multicultural precincts. Above all, it will have the
character, dynamism and energy for which Sydney is
renowned.
Speak to Business Events Sydney at IMEX America
(booth 2633) to find out how you can be part of a
smart future.
Artist’s impression of ICC Sydney
courtesy of HASSELL + Populous and Darling Harbour Live
businesseventssydney.com.au
IMEX AMERICA SHOW DAILY tUesDaY, oct. 15, 2013
3
Smart Monday raises the bar
M
eeting Professionals International (MPI), IMEX
America’s strategic partner and premier education
provider, delivered a solid
day of education from 8 a.m. to 6 p.m.
yesterday, supported by Site, the Green
Meeting Industry Council (GMIC), the
International Special Events Society
(ISES) and Hospitality Sales and Marketing Association International (HSMAI).
The day started with Stacey Hanke, a
communications guru,
who showed
attendees how
to eliminate
the static
that plagues
modern-day
communication
Stacey Hanke
between people.
She explained the positive actions each
person can take to increase the influence
and value of messages to peers, clients and
associates.
Morning education sessions covered topics such as social media, negotiation strategies
and brain food, and there were high-level
discussions on the benefits and challenges of
strategic meetings management.
In the afternoon, attendees learned
how to find the transformation opportunity in every change situation and a way
to develop a plan of action to move to the
next level in a career, and they heard about
what keeps hotel salespeople up at night.
For attendees seeking immersion in
a topic or seasoned industry veterans
looking for specific business development
classes, there were “deep dive” sessions
exploring topics such as the business value
of sustainable event planning, leadership
and succession planning, and the different qualities of great leaders and how to
discover one’s “personality DNA.”
>> imexamerica.com/smartmonday
Time to get ‘Appy!’
G
The Union of International Associations (UIA) rated Brussels the No.1 European conference city and second in the world.
Brussels is the European power city
B
russels is one of the world’s
magnetic centers, drawing in
everything around it, and it is
an irresistible meeting destination for people from Europe
and around the world. No matter how you
measure it, Brussels is now a “power” city.
This power comes from the city’s role
as Belgium’s capital and as part of the
Brussels-Capital Region, incorporating
more than 1 million Europeans. Beyond
the decision makers of the European Commission and Parliament, Brussels hosts a
heavyweight press corps, an influential
lobbying industry and the headquarters of
thousands of international organizations.
The city, itself, is a European gem.
WWW. I M EX AM ER I CA .C OM
Regular visitors have noticed how the city
has matured in recent years, carrying its
responsibilities with laid-back confidence
and a good dose of humor, as well. Outside
the corridors of power, Brussels retains
the charm of its local heritage and high
quality of life.
The force of Brussels is confirmed
by the latest rankings from the Union of
International Associations (UIA), which
rated it the No.1 European conference city
and second in the world. No fewer than
7 million people attended a meeting in
Brussels last year, and the city is looking
forward to more in the year to come.
>> Booth 2607
>> visitbrussels.be
Seven million people attended
a meeting in Brussels last year.
et hands on experience
with the coolest new
apps for the meetings
industry at the App Bar
sponsored by QuickMobile. Short campfires are running
throughout the show, explaining how to
implement these apps to help achieve an
event’s business objectives. “Playtime”
outside the campfire slots gives you
the freedom to browse the apps being
showcased. You can use you own tablet
at the App Bar or use one of the iPads
available (first come, first served).
At noon today, find out why Evernote is an event team’s best friend with
Dahlia El
Gazzar,
CEO at
DAHLIA+/
The Meeting Pool.
Find out
how you
can use
Evernote for Dahlia El Gazzar
event brainstorming, site visits, document storage
and much more. At 3 p.m. tomorrow,
Joseph Lo, CEO at Encore Web Studios/
MeetingApps.com, will show you how
to create your own do-it-yourself meetings apps explaining why this is not as
daunting as it first sounds! And at noon
on Thursday, you’ll be able to ditch your
notebook in favor of just three key apps.
AV for Planners’ co-founder Jon Trask
will show you how.
If you’re feeling inspired by all
this tech talk, pop into the Tech Hub,
sponsored by DoubleDutch, next door
in Booth 3461, to preview the latest and
most innovative technology solutions.
>> Booth 3261
>> imexamerica.com/appbar
Sound powered by the Bose® Events Experience
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Good things happen in threes
T
here’s a saying that things
always happen in threes. One
example is the three social
programs IMEX America is
supporting this year. First, there
is Clean the World, an organization that collects unused soaps and shampoos (like the
ones in your hotel room), sanitizes and redistributes them
to children and
families worldwide — reducing
North America’s
landfill waste
and saving the
lives of children
around the
world. Second,
Amy Spatrisano, CMP,
there is OpporMeetGreen® and IMEX
America Sustainability
tunity Village,
Consultant
a nonprofit
organization that
operates three employment training centers
and a thrift store, employing approximately
1,600 individuals with intellectual disabilities in the Las Vegas Valley. Third is The
Shade Tree, which is a nonprofit organiza-
tion providing safe shelter to homeless and
abused women and children in crisis and
offering life-changing services promoting
stability, dignity and self-reliance.
Coincidently, there are three ways
you as an attendee can support these
organizations right here during the show.
First, participate in the Badge Back
program. As you leave the show on your final
day, simply drop your name badge in the
conveniently located Badge Back bins. For
each badge collected, a donation will be made
to either The Shade Tree or Opportunity Village. Last year $5,000 was distributed.
Second, Clean the World (Booth 1664)
is on site, giving you the opportunity to
assemble a much-needed hygiene kit for
distribution — sponsored by MeetGreen®.
You’ll also have a chance to learn about
Clean the World’s One Project, which is
a great turnkey social responsibility program you can offer at your next event.
Third, if you happen to eat a cookie in
the hosted buyer lounge or order cookies
as an exhibitor, you’ll be enjoying cookies
made by Opportunity Village.
The intention of bringing these programs to
you is to provide an opportunity to connect and
be inspired. You’ll be delighted that you did!
These three programs are all part of
IMEX America’s sustainability program.
In 2012, 87.5 percent of exhibit waste from
Sands® Expo was diverted from landfill, 40
percent of food served met sustainability
criteria and 12 metric tons of waste were composted. The show was benchmarked against
the APEX/ASTM Environmentally Sustainable Event Standards, Level 1, achieving 63
percent compliance.
In addition to getting involved with the
programs already mentioned, you can play
your part in IMEX’s sustainability initiative
by using the recycling bins, dropping off
spare USBs at the Sustainability Hub and
Information Counters (for onward distribution to schools in India) and joining the
Green Team at the Sustainability Hub.
>> Clean the World, Booth 1664
>> cleantheworld.org
>> MeetGreen ®, Booth 2362
>> meetgreen.com
>> Sustainability Hub, Booth 2264
>> imexamerica.com/sustainability
See the IMEX America Show Guide and Floorplan or the IMEX app brought to you by QuickMobile and MPI and
sponsored by Freeman for a complete events listing as well as show information to help you find your way around.
Change is coming to Las Vegas
T
he one constant in Las Vegas is
that the city is always changing.
Today, the evolution continues
with new construction and major
renovations. In fact, more than
$6.6 billion is being injected into the destination during the next several years to enhance
the customer experience and guarantee something new to see and do every visit.
The Las Vegas Convention and Visitors
Authority (LVCVA) recently unveiled
plans for the $2.5 billion Las Vegas Global
Business District, an overarching vision
for the Las Vegas Convention Center
and the surrounding area. It will create
an international business destination by
incorporating major renovations to the
Las Vegas Convention Center and the
surrounding area, leveraging the World
Trade Center designation and developing transportation connectivity through a
centralized hub.
Substantial changes also are happening
at the Sands® Expo Convention Center, the
home of IMEX America 2013. The $40
million project brings a fresh modern look to
the world’s largest private convention center
complex. Much of the space was extensively
re-envisioned to take advantage of new
sound, lighting and data technology. The
The Las Vegas Convention and Visitors Authority (LVCVA) recently unveiled plans for the
$2.5 billion Las Vegas Global Business District, an overarching vision for the Las Vegas
Convention Center and the surrounding area, including developing transportation connectivity.
renovations also provide more flexibility and
better traffic flow for convention attendees.
In late 2013, Caesars Entertainment will
present The LINQ, a $500 million, open-air
retail, entertainment and hospitality district
adjacent to Caesars Palace. The world’s
tallest observation wheel, The High Roller,
will stand as the 550-foot-tall centerpiece
of the complex with 28 transparent cabins,
each accommodating as many as 40 people.
MGM Resorts International and AEG
recently announced plans for a 20,000-seat,
$350 million arena, which will be the nucleus
of a complete revitalization of the area between the New York-New York and Monte
Carlo resorts. It is scheduled to open in 2016.
This is just a snapshot of the continued
enhancements to the visitor experience
throughout the destination.
Get your Rendezvous ticket to see a
show-stopping set from Suzie McNeil.
Giving back never
looked so good!
T
omorrow night is Rendezvous, the IMEX America
Night. If you have yet to
get your ticket, don’t delay.
The Meeting Professionals International (MPI) Foundation
fundraiser benefits the entire meeting
and event community, with proceeds
helping fund important educational
scholarships, grants and research.
Rendezvous will take place at one
of the country’s premier nightclubs,
PURE at Caesars Palace. With
thousands of IMEX America buyers
and suppliers expected to attend from
around the world, it is the “who’s
who” event and a prime opportunity
to expand your network by mixing
with the industry’s best and brightest.
Come dressed in your party best
and enjoy the top-shelf open bar, live
music, private rooms, spectacular
views and a vibe you can find only
in Vegas. Plus a show-stopping set
from Suzie McNeil, who will ignite
the party with pop and rock favorites
along with her own chart-topping hits.
The event is sponsored by host
Caesars Entertainment. Presenting
sponsors are IMEX America, Universal Orlando and Freeman. Rendezvous begins at 10 p.m. Tickets are
$140. You can purchase tickets at the
MPI Foundation Rendezvous counter
on Level 2 or at the door.
>> Booth 3309
>> Booth 1623
>> mpiweb.org/rendezvous_imex
>> vegasmeansbusiness.com
WWW. I MEXAMERI CA. CO M
A Dream For Everyone
Le Rêve – The Dream offers breathtaking performances
that translate to a global audience of any size.
Please visit us at booth #2125
Group Sales: 702.770.7280
|
[email protected]
|
wynnlasvegas.com
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Rosewood Hotels & Resorts® relaunches brand
R
osewood Hotels & Resorts®
has relaunched its brand, introducing a comprehensive brand
identity inspired by its highly
regarded A Sense of Place®
philosophy. The group recently unveiled an
original, holistic marketing campaign titled
Living Canvas, which includes a new visual
language, an emotive print and online
advertising campaign, a reimagined website
with multimedia destination guides and
creative hotel initiatives. The launch comes
as the company embarks upon a global expansion, with openings planned in Europe,
Asia and the Middle East.
A Sense of Place is a registered trademark
of Rosewood, and since its inception more
than 30 years ago, the company has held to
the philosophy that each property should not
stand alone but be a reflection of its location’s
history, geography and culture. The new
campaign gives this a fresh interpretation designed to appeal to today’s tribe of “affluential
explorers” and is an illustration of Rosewood’s
unique take on modern hospitality.
“Today’s traveler is someone who is
more interested in ‘the journey’ rather than
‘a trip.’ Luxury is increasingly defined by
experiences not by objects, and delight is
found through discovery rather than display,” said Sonia Cheng, CEO of Rosewood
Hotel Group, Rosewood Hotels & Resorts’
parent company. “Therefore the Living
Canvas campaign is purposefully as much
about the destinations as the properties. But
this relaunch goes deeper than just graphics
and advertising. It also reaches to the heart
of our operational philosophy, which is to
offer unique and authentic experiences.”
To symbolize Rosewood Hotels &
Resorts’ fresh positioning, the group worked
Rosewood relaunches its brand as A Sense of Place® with its Living Canvas marketing campaign.
with Robert Louey, creative director of Robert Louey Design, to create a new brand logo
that incorporates Rosewood’s trademark A
Sense of Place philosophy. A seal also has
been designed for each Rosewood hotel, taking inspiration from traditional family crests
and Rosewood’s first mansion property.
“Rosewood has always been known
as a collection of one-of-a-kind properties, and the new seals portray each hotel’s
distinctive individuality. The seals also
illustrate that the properties are all part of
Rosewood’s portfolio,” said Radha Arora,
president of Rosewood Hotels & Resorts.
“We also chose seals in addition to more
traditional logos to reflect our signature
style of service, which is intuitive and
intimate, like staying in a private home.”
Rosewood’s Living Canvas print and
digital campaign, produced by New Yorkbased AgencySacks, uses stylish black and
white photographs to illustrate the vision
behind the brand’s culture and concept.
The campaign will run in key newspapers,
magazines and websites in North America,
Europe, the Middle East and Asia.
The striking images, which stand out
from those used in traditional hotel advertising, were produced by Danish fashion
photographer Anders Overgaard and taken
in Beijing; New York; Abu Dhabi, United
Arab Emirates; and Mexico. Overgaard is
known for his spontaneous editorial style.
Overgaard’s aim was to spark the excitement
of discovery and for the images to have a
lasting impression on the viewers. Rosewood
also will use short films on its website in
conjunction with its electronic advertisements and other marketing channels.
The new branding also is reflected in the
new visual identity, which presents across
all hotel communication channels, including the new website, rosewoodhotels.com.
Designed by Hong Kong-based Isobar, the
Finding their feet in Vegas
A
The IMEX-MPI-MCI Future Leaders program
encourages college students to develop
successful careers in the meetings industry.
group of senior college
students from meetings and
conventions, tourism or hospitality courses from across
the United States is attending
IMEX America as part of the IMEX-MPIMCI Future Leaders program. Thousands
of students have been through the Future
Leaders program since its inception in
2003, taking part in numerous forums
around the world — all designed to encourage the students to develop successful
careers in the meetings industry.
This particular group will arrive on
site tomorrow for an intensive two-day
forum, the 100th Future Leaders Forum
sponsored by The Venetian® l The Palazzo®
and LUXOR Las Vegas, which includes
sessions such as the “Industry Visionary
Showcase” where those at the top of the
meetings industry game will share their
secrets for career success; “Five Things
Your Professors Haven’t Told You About
the Real World” to help them find their
feet in the professional world and “How
to Make Sustainability Happen” where
MeetGreen®’s Amy Spatrisano will
show them how to become sustainability
champions. They’ll be kept on their toes
with daily energizer sessions, guided visits to the show floor and in-depth round
table discussions, plus they’ll have the
opportunity for one-on-one chats with
forum presenters during breakfasts and
lunches. This is most definitely not your
usual college trip to Vegas!
>> imexamerica.com/futureleaders
new website gives guests an interactive preview of the property and the destinations. It
also features destination guides, inspired by
fashion and lifestyle publications.
The website also features new, signature
hotel programming, beginning with Rosewood Curators. The group invited a highly
select group of tastemakers and high-profile
personalities to share their insider knowledge about each Rosewood destination.
From Condoleezza Rice and Piers Morgan
to Nina Garcia and Sarah McLachlan, Rosewood Curators offer the ultimate insiders’
guide to such places as New York; Cabo San
Lucas, Mexico; Beijing; Bermuda; and more.
The program begins with 13 inaugural curators with more curators added on a regular
basis. Select curators will create special
on-site programming, affording Rosewood
guests the unique opportunity to meet the
high-profile individuals in the destinations
they so highly regard.
Rosewood’s relaunch comes at an
exciting time for the company, which has
embarked on an ambitious expansion, with
a particular focus in Asia and Europe. The
brand is expected to double its current portfolio within five years, adding properties in
London; Beijing; Dubai, United Arab Emirates; Nassau, Bahamas; Thailand; Chongqing, China; and Bali and Jakarta, Indonesia.
Rosewood Hotels & Resorts manages
18 one-of-a-kind luxury properties in eight
countries. The Rosewood collection includes
some of the world’s most legendary hotels
and resorts, including The Carlyle, A Rosewood Hotel, in New York; and Rosewood
Mansion on Turtle Creek® in Dallas.
>> Booth 2458
>> rosewoodhotels.com
Join us at
the Euro Party
Tomorrow, don’t miss the Euro
Party — a great opportunity
for planners and suppliers
from around the world to
meet and build relationships
(and win prizes). Participating booths provide regional
refreshments and unique
performances from Germany,
France, Spain, Brussels,
England, Scandinavia,
Monaco, Switzerland, London,
Turkey and many more. Please
join us tomorrow at 5 p.m.
7
Four Seasons Resort Bora Bora named
‘Best Luxury Beach Resort Worldwide’
F
our Seasons Resort Bora Bora has
been named as the Best Luxury
Beach Resort Worldwide in this
year’s Luxury Travel Advisor
Awards of Excellence competition.
The magazine’s advisory board, an
invitation-only panel of travel advisers
who have appeared on the cover of Luxury
Travel Advisor, selected each of the nominees in several categories. The magazine’s
readers then voted to determine the best in
each category.
“This award from Luxury Travel Advisor is a great honor, coming directly from
the top tier of travel professionals,” said
Rajiv Malhotra, general manager of Four
Seasons Bora Bora. “We greatly value
our relationships with our travel partners
and look forward to continuing to provide
the most exceptional experiences for the
guests they send our way.”
In addition to the Luxury Travel Advisor award, Four Seasons Bora Bora was
recently selected the fifth-best hotel in the
world by Travel + Leisure.
Four Seasons Resort Bora Bora is currently offering its Stay Longer – Fourth
Night Free package, which includes accommodations in an over-water bungalow
or beachfront villa and daily breakfast
buffet for two.
Famous for its over-water bungalows,
Four Seasons Bora Bora also features onshore villas that stretch along a semi-private beach, as well as breathtaking views
of turquoise waters and Mount Otemanu.
Four Seasons Bora Bora is famous
for its over-water bungalows.
>> Booth 1952
>> fourseasons.com
Famous for its over-water bungalows,
Four Seasons Bora Bora also
features on-shore villas that
stretch along a semi-private beach.
MoEAVA DE RoSEMoNT
A silver lining from the global recession?
I
f every cloud has a silver lining, then
for the meetings industry it would have
to be the way that the global recession
refocused the purpose and value of
meetings and conventions from a tourism product to an essential component in
the economic and professional development process.
As recently as five or six years ago,
there were many — even within the
industry
itself — that
saw the sector
as essentially a form
of tourism,
and the most
important
values as those
associated
Philippe Fournier,
with tourism
president, Joint
products,
Meetings Industry
Council (JMIC)
such as hotels
and related
hospitality spending. Now, there is nearuniversal acceptance that these are only
incidental benefits and that what business
events such as these primarily accomplish
is business, academic and professional
enhancement — the things most needed
for a robust and sustainable economic recovery. As a result, we have created a level
of unanimity and sense of purpose that has
never existed before. Now, the question is
what to do with this.
It’s one thing to have achieved a consensus within the industry itself, but that,
although a huge step forward, is not enough.
Now, we need to document our arguments
and take them out into a world that too often
still associates participation in such events
as a thinly veiled excuse for a paid holiday.
This is not just a drag on industry prospects — particularly in times that are still
very budget- and image-sensitive for both
governments and corporations — but a real
disservice to our clients, who need to be seen
as advancing their members’ credentials and
prospects rather than providing a good time.
It will be a long and challenging process because many of the latter perceptions
are not only well engrained but also still
promoted by destinations that don’t “get
it” when it comes to messaging for the
meetings market. But at least now we have
the advantage of being able to count on a
consensus within the industry — and that’s
a big step forward!
>> themeetingsindustry.org
8
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Venturing 40 years forward
Kevin Hinton, Site’s
new chief staff officer,
shares his vision for
the association’s future
I
n August, I started on an exciting
new journey, leading Site and the
Site International Foundation as
chief staff officer. It’s an honor to
serve in this role, and I feel blessed
for the opportunity to help shape the
future of the association as we venture
40 years forward.
With my previous 15 years in the
global meetings, incentives, conferences
and exhibitions (MICE) industry, I feel
prepared for the challenges and excited
about the opportunities ahead. Our industry is revitalized, and we are capturing
the hearts and minds of business leaders,
political leaders and professionals in all
walks of life across the globe.
Site is
blessed with
a rock-solid
brand, loyal
members,
committed
volunteers and
a mission with
unlimited poKevin Hinton
tential to serve
our members,
harness the power and expand the influence of the incentive travel and motivational events industry. Forty years ago,
Site’s founders set us on a course to be
the leading voice and force for “the I in
MICE” and their vision guides us still.
The global community of Site represents
the best and brightest performance management and motivational events experts.
Through the experiences they create,
people become inspired and organizations
grow. Lasting memories are created, and
loyalty is preserved.
Corporate focus at IMEX
A
As your “professional home,” Site is
both a legacy and a beacon. I look forward
to the day when the B2B events industry
is viewed as a career choice for students
and professionals of all ages. I have
been fortunate enough to expose my
young daughters to our industry. Maybe
one of them will become a peer of mine,
just like my father, Dave Hinton, back in
1999 when we went into business together
with a company called hinton+grusich.
My dad paved the way for me to have a
rich career, and as a Site member, you can
also gain access to people and ideas that
will enrich your world.
I look forward to working with
Site members across the globe and
hope that you will join me at the Site
Global Conference Dec. 7-10 in Orlando,
Fla., as, together, we celebrate 40 years
forward.
t 3 p.m. today, high-level
corporate executives will
be gathering for the first
part of the Executive
Meeting Forum (part
two follows at 8 a.m. tomorrow).
Facilitated and led by Terri Breining
of Breining Group LLC and Kimberley Meyer of Meetings Analytics, the
forum will explore and challenge industry norms and current ways of doing business, showcasing best-in-class
corporate meetings, event practices
and innovations. The program is designed to produce actionable strategies
that will have a significant influence
on participants’ organizations and
produce a positive ripple effect across
the entire meetings industry.
Outcomes will be available at
imexamerica.com/executive as a white
paper sponsored by The Ritz-Carlton®
Hotel Company LLC later this year.
>> Booth 2564
>> imexamerica.com/executive
>> siteglobal.com
Welcome.
MySwitzerland.com/meetings
With its excellent infrastructure, ease of access and breathtaking scenery, Switzerland is the ideal location for your events. For the latest news
and assistance with planning your Swiss program, please visit us at booth 2619 or email [email protected].
itions
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–
SWISS.COM
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Yesterday’s Association Focus
offered executive strategies
W
hen attending faceto-face meetings, it’s
important to not only
network with your
peers but also to take
part in education sessions that will enhance
your knowledge and skills. ASAE: The
Center for Association Leadership partnered with the International Congress &
Convention Association (ICCA) and the
Professional Convention Management Association (PCMA) to present the Association Focus program for association executives yesterday during Smart Monday.
The program kicked off with a keynote sponsored by Puerto Vallarta from
New York Times bestselling author Tim
Sanders, who advises some of the biggest
brands in the world. His speech focused
on how attendees can
create strong
relationships
and how attendees should
value their
people to win
in business.
Through case
Tim Sanders
studies, he covered three key areas of
relationship mastery: effective communication, emotional talent and generosity.
ASAE presented two sessions covering how to increase ROI and new ways
to market professional development
offerings. The first session, “Culture
Change: Channeling Your Resources
for Greater ROI,” focused on how to
leverage resources effectively, how to
encourage staff to think outside of their
job description and how to find ways to
maximize people’s strengths. Attendees
learned how to rethink how decisions
are made, how to ask the right questions and how to create an organization
culture that allows for this flexibility.
Sheri Jacobs, CAE, president and CEO
of Avenue M Group, led a discussion titled
“Marketing Like Lady Gaga.” Participants
heard 29 ways to create and market professional development offerings by thinking
like Lady Gaga. Jacobs explained how
and why it’s important to stand out in a
crowded market, how to leverage social
media and how to give members and customers something to connect with.
>> asaecenter.org
International associations
anticipate strong meetings growth
A
nother positive performance by
association meetings in 2013
has created the foundation for
significantly stronger future
growth, according to a survey
of the attendees from this year’s IMEX Association Day in Frankfurt, Germany, carried
out by IMEX and the International Congress
& Convention Association (ICCA).
Of the 92 international association
hosted buyers who responded to the
survey, 77 percent said they organized or
will organize meetings for more than 500
delegates in 2013, and 17 percent said they
will organize events for more than 5,000.
Thirty-two percent reported higher attendance for their 2013 events than in previous years. However, when asked whether
the continued global economic turbulence
had any negative effect on their association and/or events in 2013, 57 percent
answered “yes.” Despite this, 30 percent
said they will be running more meetings
in 2014 than in 2013, and 47 percent said
they are projecting higher attendances
than in the previous year.
With all of the main indices showing a
year-on-year rise, the regular survey suggests a positive forward forecast despite
continued challenging economic condi-
tions. This trend was confirmed earlier
this year with the release of the 2012
ICCA rankings for cities and countries.
ICCA reported another year of continued
strength in the international association
meetings market.
Martin Sirk, ICCA CEO, reacted to the
survey findings: “ICCA has been tracking
international
associations for
half a century,
so we’re absolutely convinced
of the long-term
dynamism of
this market
sector, but obviously the uncerMartin Sirk, ICCA CEo
tain and volatile
financial and economic environment of
the last five years has had an impact on
delegate numbers and sponsorship support
for many association events. It’s great
news to see that the sector has regained its
optimism, and we anticipate that associations will become increasingly important
in every destination’s meetings mix.”
>> Booth 327
>> iccaworld.com
Cape Town is a paradise for adventure fanatics of all ages, offering something sporty for everyone.
New iPad app and magazine
helps plan southern Africa visit
T
hinking of visiting Cape Town
and Southern Africa? Use
Cape Discovery and Apple
iPad app to plan and get the
most from your trip.
The new magazine features highlights
of Cape Town and the surrounding area.
The editorial-style app includes all the
magazine’s features and additional content, including 360-degree panoramas of
selected sights.
Both the magazine and the app are
curated by experts at the Mount Nelson
Hotel in Cape Town and include photography, inspirational travel features and
insider tips.
For a copy of the magazine, go to
www.zebraprepress.co.uk/Portal/
PAGETURNERS/Orient_Express_Cape_
Discovery or email [email protected].
Download the iPad app at itunes.com/
apps/capediscovery.
>> Booth 2855
>> orient-express.com
Cool, calm and in control
H
ead to the IMEX-CIC Inspiration Center on the show floor
at 10:30 a.m. this morning to
find out how to be consistently
cool, calm and in control.
CCO (that’s Chief Confidence Officer!)
Alyssa Dver of alyssadver.com will use techniques used by successful athletes together
with research from The Confidence Institute
to show you how to bolster both your own
and other people’s confidence to improve
influence, appeal and productivity.
This is just one of many sessions
running during the next three days at the
Inspiration Center, which has expanded this
year to include a Research Pod to deliver
insightful new industry research twice
daily. All sessions are limited to 30 minutes
each to allow you to slot them neatly in
between appointments and include intimate
campfires for a maximum of 10 people,
“Lightning Learning Labs,” aimed at suppliers and in-depth seminars. Topics range
from must-know meetings industry trends
Inspiration Center sessions are limited to 30
minutes each to allow you to slot them neatly
in between appointments and include intimate campfires for a maximum of 10 people.
to ways to look at your meeting planning
differently at intriguingly titled sessions
such as “My Meeting Smells Better Than
Your Meeting!” View the full program for
all show floor education in the Show Guide
and Floorplan.
>> Booth 408
>> imexamerica.com/inspiration
booth
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PCMA brings
the education
P
rofessional Convention
Management Association
(PCMA) has brought along
its premier education for
leaders in the meetings,
conventions, events and trade show
industries to Booth 2861. Today, at 10
a.m., stop by for the Event Alley Internet radio show. Event industry experts
and show hosts Liz King and Lindsey
Rosenthal will interview Association
Focus speakers, show attendees and
many more. Join King and Rosenthal
as they report the latest industry news,
touch on new
tips and tools for
planners, and share
opinions on the
issues that rock our
world every day.
Swing by at
3 p.m. today or 1:30 p.m. tomorrow and
discover the top-five ways to leverage
your content via sponsorship, increase
results by providing value-added access
and stretch your sponsorship dollars.
At 1:30 p.m. today and 11 a.m. tomorrow, we will explore how planners can
provide a seamless integration of services
to U.S. associations, and how U.S. groups
seeking to plan international events can
benefit from the PCO approach. The final
in-booth session PCMA is offering will
be at 3 p.m. Wednesday, where attendees
can learn how to keep attendees connected and informed.
Sherrif Karamat, PCMA’s Chief
Operating Officer, will be presenting
information from PCMA magazine
Convene’s Annual Salary Survey at
the Networking Hub at 3:30 p.m. today
and in the Research Pod at the IMEXCIC Inspiration Center at 1 p.m.
tomorrow and at 11 a.m. Thursday.
Get in on the action!
>> Booth 2861
>> pcma.org
Lisbon, home to the Belem Tower, is known for top-notch hotels and venues as well as palaces, castles and monasteries dating back many centuries.
Portugal stands out
P
ortugal is an unbeatable
destination to host any kind of
meeting or incentive. Its mild,
balmy climate; year-round, diverse population; and dazzling
530-mile coastline is, no doubt, the appeal.
In particular, the cities of Lisbon, Estoril,
Porto, Algarve and Madeira stand out, not
only for their amazing collection of topnotch hotels and state-of-the art, exquisite
venues, but also for the palaces, castles and
monasteries dating back many centuries
that dot the countryside. Of course, there
are many other reasons why Portugal has
become an appealing meetings destination.
Being the westernmost country in continental Europe, Portugal is the nearest European destination to the United States. Its
proven safety and stability are great selling
points, particularly in these times of turmoil
throughout the world. Add to that Portugal’s
remarkable affordability in comparison with
other European destinations. In Portugal, the
U.S. dollar still goes a long way.
Consider, too,
Portugal’s rich
history, culture,
folk culture, stunning architecture
and heritage. All
are motivators
and attractions
that continue to
draw U.S. travelers to Europe.
Portugal’s “sinful” gastronomy and
heady wines are to die for, and the country’s people always go the extra mile to
deliver top-notch service.
The country offers a variety of sports,
including golf, water sports, hiking, biking, horseback riding and ballooning. It’s
worth mentioning, too, that in addition to
great shopping, Portugal’s vibrant night
life is one of the wildest in Europe, with
casinos throughout, clubs, bars
and discos that
can rival any.
Stop by Booth
2410 to meet and
talk to the expert
and friendly team
of Portuguese industry leaders —
convention and
visitors bureaus, hoteliers and destination
management companies. TAP Portugal
representatives will be in attendance, as
well.
Portugal’s “sinful”
gastronomy and
heady wines are
to die for.
>> Booth 2410
>> visitportugal.pt
Cvent OnArrival App enables mobile event check in
C
vent, a leading cloud-based
enterprise event management
platform, recently launched
a new mobile application
called OnArrival. This free
mobile app streamlines the on-site event
check-in process for events or meetings. In
addition, OnArrival integrates with Cvent’s
event management platform, providing
customers with real-time current registration
lists on site in the app and the ability to run
real-time attendance reports in Cvent.
OnArrival is being introduced at a
time when demand for user-friendly
mobile apps that simplify corporate meetings and events are in great demand among
both attendees and planners. Cvent’s new
app is designed to eliminate the traditionally
cumbersome manual check-in process that is
still prevalent throughout much of the meetings and events industry. The app is designed
for much more than convenience, however.
OnArrival will help Cvent customers gain efficiency, minimize lines for attendees, and be
perceived as a cutting-edge event host. With
a simple swipe of a finger or a quick scan of a
QR (quick response) code, the app allows for
simplified event access and removes the need
for unorganized and out-of-date printed lists.
The mobile app offers a number of innovative features including the ability to check in
attendees for an event, as well as any specific
breakout sessions during an event; full functionality online or offline; the ability for several
staff members to manage the check-in process
from multiple entry points; synchronization
with Cvent’s event management platform
(someone who registered 15 minutes before
showing up will still be listed in the app); the
capability to filter or search the attendee list to
pull up names fast; and the means to scan a QR
code on a badge or printed email.
OnArrival is available for free download in the App Store for all Apple devices
that run on iOS 6.0 and above.
>> Booth 527
>> cvent.com
IT’S ALL WITHIN REACH
VISIT OUR BOOTH # 2020
Whether you’re holding a conference, convention, trade show or meeting, let us transform
your next event into a memorable experience at The Venetian, The Palazzo and Sands Expo.
It is our vision to redefine industry standards with dynamic meetings and convention spaces,
breathtaking suites, sumptuous dining, exciting entertainment and the finest retail.
2.25m+
65,000+
Square feet of flexible meetings and convention space
Delegates
7,000+
All-suite accommodations with The Venetian and The Palazzo
4,900+
Exhibition booths
340
Meeting rooms, 12 junior ballrooms and 2 grand ballrooms
All under one roof, all within reach.
14
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Exploring the IMEX city of Frankfurt
T
his summer, the Frankfurt Convention Bureau created a special
opportunity for a team of eight
IMEX staff members to become
better acquainted with the German city and IMEX host city since 2003.
The tour, which included the support of
the German Convention Bureau and other
Frankfurt partners, was called “IMEX
City of Frankfurt” and reintroduced the
individuals to all that Frankfurt has to offer.
The team got to know Frankfurt as a lively
and dynamic metropolis. Certainly, the
city’s infrastructure is a great advantage, but
Frankfurt has much more to offer than the
airport, hotels and the fairgrounds.
Highlights of the tour included a visit
to Roomers Hotel (a uniquely designed
hotel), a pit stop at a Frankfurt coffeehouse for an “affogato” (an espresso with
ice cream) and a ride in a velotaxi along
the River Main. Because the tour happened to occur on one of the summer’s
hottest days, it was refreshing to be able to
test the waters at the Long Island Summer
Lounge, a beach club situated on top of a
multi-story parking garage. Last but not
least, tour participants also had the chance
to taste some local specialities, including
“Frankfurt green sauce” and the city’s
beverage of choice, Frankfurt apple wine.
Less of a highlight, but unforgettable
nonetheless, was the fact that the entire
team got stuck in an elevator during a
hotel site inspection. Luckily, the technical
problem was repaired quickly, and everyone had a laugh about it afterward. In the
end, the Frankfurt Convention Bureau was
delighted to have the opportunity to get to
know the IMEX team better and to prepare them for all kinds of questions about
Frankfurt. Next stop, IMEX in Frankfurt
in May 2014!
>> Booth 2220
IMEX professionals were reintroduced to all that
Frankfurt has to offer on the “IMEX City of Frankfurt” tour.
Get to know the FICP community
W
ith education,
online resources
and networking
targeted to meeting and conference
planners in the insurance and financial
services industry, Financial & Insurance
Conference Planners (FICP) is dedicated to increasing the strategic value
of its members. With approximately
600 planner members in North America
and more than 700 hospitality partners
throughout the world, FICP is a community worth getting to know.
The balanced environment of planner members and hospitality partners
provides the ideal opportunity for building
meaningful relationships that positively
affect members’ companies and enrich
them personally. It’s those relationships
— and the industry-specific education that
is provided both virtually and through
several face-to-face events — that make
FICP unique.
Look for the conversation bubble — a
logo that represents the connections and
conversations that happen within the
community — to learn more about FICP.
Many of our dedicated hospitality partners also are showcasing their involvement with “FICP Partner” signs at their
booths and would be happy to share their
experiences with you.
>> Booth 1747
>> ficpnet.com
>> frankfurt-convention-bureau.com
IMEX invites you to be social
T
here are two homes for
social media at IMEX
America this year — virtual
and physical — and you’re
invited to both. IMEXLive,
sponsored by BOB.tv at imexamerica.com,
combines social media, video streaming, a
webcam stream, online photo galleries and
IMEX TV so you can enjoy the full buzz
of the show live from the show floor — if
you happen to wander off of it (Come back
at once!). The Social Hub, sponsored by
INCON (Booth 3652), is the place to meet,
tweet and tell the world about your IMEX
America experience. There’s a lounge
area with a Twitter display screen, plus
handy mobile device charging points
and you’ll be able to listen in to
live interviews with educational
speakers and industry experts taking
place in the interview corner. And the
@IMEXSocialTeam will also be
roaming the show floor. You’ll spot
them in their red IMEX t-shirts at all of
the best booth events! Help us tweet up
a storm at #IMEX13 on Twitter or post
on IMEX_Group on Facebook.
>> Booth 3652
>> imexamerica.com/social
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How to stop
hunger now
S
top by the Sustainability
Hub, powered by GMIC,
for the lowdown on
both what you should be
doing to contribute to
the sustainability of our industry and,
more importantly, how to do it.
The Hub’s education program includes
an inspiring session at noon today from
Karen Sanders Noe, who will show you
how to turn a team-building event into a
hands-on CSR opportunity that helps feed
the hungry, transforms lives and leaves
participants feeling great about their companies and the positive impact they can
have, both as a team and as individuals, on
the world in just a few short hours. Twentyfive thousand people die every day from
hunger or related disease. Find out how
you can reduce this shocking statistic.
Amy Spatrisano will close this
year’s sustainability series at 11:30 a.m.
Thursday with her straight-talking
session, “Stop Talking Trash, Show
Me Results,” which will give you five
practical, actionable steps to minimize
waste at every event you organize.
>> Booth 2264
>> imexamerica.com/sustainabilityhub
Crediting media partners
C
redit goes to IMEX
America’s media partners
for making sure you’ve
been able to keep up to date
with all that’s new at IMEX
America during the past year.
American media partners include Association Trends, Bizbash Media, Business
Travel Destinations, ChooseYourEvent.com,
ConventionPlanit.com, Convention South,
Elite Meetings, E-proDirect, Golf Resorts
and Meeting Destinations, Meetings Focus,
MeetingsNet, Meetings Podcast, major
media partner Northstar, Plan Your Meetings, Prevue, Return on Performance, Smart
Meetings, Tech Talk Media, The Meeting
Professional and Tiger Oak Publications.
European media include Conference &
Incentive Travel, Event.Point, Grupo Evento Plus, Headquarters, Mash Media, MICE
Central & Eastern Europe, QualityTravel
Magazine, Sales & Marketing Management, SEEbtm, TTG Czech and TW.
From the rest of the world we have CIM
Australasia, eTurboNews, MICE China, MIX,
Travel & Tour World, TTG Middle East and
North Africa, and TTN Worldwide.
>> Media Cafe, Booth 559
>> imexamerica.com/media
Germany helps check off
‘must haves’ on planner wish lists
O
nce again the German
Convention Bureau (GCB)
has brought together a
strong lineup of top German destinations, venues
and services for IMEX America to help
planners achieve their event “must haves.”
Among the priorities are high quality
and diversity. Germany is
the No. 1 destination for
meetings in Europe and
No. 2 globally, after the
U.S. This is based on the
high quality and diversity
of its cities and towns,
more than 6,900 venues
and a multitude of services that play a
key role in selecting meeting destinations. In fact, for event planners looking
for a location with charming architecture
and mountain views, a cosmopolitan city,
breathtaking castles, green catering, a
historic hotel or an innovative sustainable
convention center, Germany is the spot.
The GCB can help planners looking
for greener, cost-competitive events by
leveraging Germany’s deep green meetings
design and management experience, as well
as a strong pool of green venues and service
providers. In fact, of 18 towns and cities in
Europe with an above-average commitment
to sustainability, 10 are in Germany, including Frankfurt, Hamburg, Munich, Nuremberg and Stuttgart, according to Siemen’s
German Green City Index; all of which will
be represented at IMEX America.
With more than 400 direct flights from
the U.S., 16 international airports, more
than 7,900 miles of world-famous “autobahn,” or highways, and an extensive and
earth-friendly train network, business visitors can get to, from and around Germany
with ease.
Increasingly, planners
are looking for destinations
that relate to their companies or clients’ industries,
offering real connections
to business strategies and
goals. Germany is full of
dynamic cities that are hubs for renowned
expertise in areas such as technology, biotechnology, medical research, pharmaceu-
ticals, automotive, logistics and economics.
Delegates can meet amongst cars at BMW
World in Munich, learn from a thought-leading speaker on cell research from Leipzig
or experience the latest in sustainable urban
planning in Hamburg.
Of course, cost is always top of mind
for planners, and Germany offers strong
value for the money. The average meeting package, for example, costs 79 euro
(or about $106 in U.S. dollars) per person
a day in Berlin, well below the European
average, according to the Grass Roots
Meetings Industry Report 2013.
All in all, Germany is the perfect meetings destination.
>> Booth 2220
>> germany-meetings.com
with more than 400 direct flights
from the U.S., 16 international
airports, more than 7,900 miles
of world-famous “autobahn,” or
highways, and an extensive and
earth-friendly train network,
business visitors can get to, from
and around Germany with ease.
New Panama Convention Center to open in late 2014
T
he Panama Convention Center
promises to become the new
iconic building in the region
when construction is completed at the end of 2014, in
time to celebrate the Panama Canal’s
100th anniversary. With an ideal setting
overlooking the canal, the 613,543-squarefoot building will have capacity for more
than 10,000 people, representing Panama’s
commitment to the modernization of its
architecture and technology.
Located on the Amador Causeway in
Panama City, this modern convention venue
is designed to offer both flexibility and comfort, allowing several meetings to be held
simultaneously, each with their own separate
access and functional space. Designed to celebrate Panama’s national emblem, the Harpy
Eagle, the convention center also offers the
Central Plaza amphitheater, which will have
room for 1,600 people.
One of the safest countries in the
region, Panama continues to aggressively
seek meetings and conventions business,
offering benefits such as 30 days of free
health insurance and tax exemptions for
U.S. companies on expenditures generated
by meetings in the new venue.
In 2012, Panama City was ranked as the
third-favorite Latin American city, behind
only Brazil’s Sao Paulo and Rio de Janeiro,
in terms of conferences, conventions and international events. And as the destination for
nearly 100 congresses and conventions during
the last two years, Panama has been recognized as a premier destination in the world for
meetings and conventions by the International
Congress and Convention Association.
>> Booth 738
>> visitpanama.com
Located on the Amador Causeway in
Panama City, this modern convention
venue is designed to offer both flexibility
and comfort.
oneworld eventsċ
oneworld eventsƫis the 'one stop'
travel solution for event and
convention organisersċ
Discounted travelČ automated
RFP processČ efficient booking
toolČ online reports and travel
credits are just some of the
benefits on offerċ
Learn more at oneworldċcom or
visit us at booth ĉĆĈċ
an alliance of the world's leading airlines working as oneċ
airberlin American Airlines British Airways Cathay Pacific Finnair Iberia
Japan Airlines LAN Malaysia Airlines Qantas Royal Jordanian SĈ Airlines
oneworld benefits are available only to passengers on scheduled flights that are both marketed and operated by a oneworld member airline (marketed means that there must be a
oneworld member airline's flight number on your ticket)ċ For information on oneworldČ visit wwwċoneworldċcomċ Air BerlinČ American AirlinesČ British AirwaysČ Cathay PacificČ FinnairČ
IberiaČ Japan AirlinesČ LANČ Malaysia AirlinesČ QantasČ Royal JordanianČ SĈ AirlinesČ and oneworld are trademarks of their respective companiesċ
©ĂĀāăƫoneworld AllianceČ Incċ All information correct at time of going to printČ October ĂĀāăċƫ
18
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Things start to
snowball in Russia
H
otels typically compete on price,
amenities and service. Russkie
Prostori had another idea.
In March, the meetings,
events and destination management company — which operates three
offices in the Russian Federation — brought
together teams from nine hotels for a yukigassen (snowball fight) tournament in St.
Petersburg. In below-freezing temperatures,
the teams played three-minute periods with
each team equipped with 240 snowballs. A
total of 2,500 snowballs were used.
The intent of the event was to introduce
organized snowball fights — complete
with judges and Japanese rules. Yukigassen competitions with registered teams
already are played in Australia, Canada,
Finland, Japan, Norway, Sweden and the
United States, including U.S., European
and world championship events. To create
an interest in winter activities opportunities in St. Petersburg, Moscow and Sochi,
Russkie Prostori plans to invite foreign
teams to competitions in Russia.
Hotels participating in the St. Petersburg events were Angleterre Hotel Rocco
Forte, Astoria Rocco Forte Hotel, Corinthia Nevsky Palace Hotel, Four Seasons
Hotel, Helvetia Hotel, Marriott Courtyard
Vasilivsky & Renaissance Hotel, Marriott
Courtyard Pushkin, Orient Express Grand
Hotel Europe and W Hotel. Astoria Rocco
Forte Hotel, Four Seasons Hotel and
Helvetia advanced to the finals.
Russkie Prostori is a partner of Washington-based Global Events Partners.
>> Booth 2207
>> russkie-prostori.com
Boston Marriott Copley Place makes
Cvent’s Top 100 Meeting Hotels
B
oston Marriott Copley Place
has been named to Cvent’s
list of Top 100 Meeting
Hotels in the United States,
and it’s not hard to see why.
The hotel, located in the heart of
Boston’s historic Back Bay, underwent
a five-year renovation that was completed last year. The extreme makeover
included upgrades for all 1,100 guest
rooms and 47 luxury suites. The updates
include new lighting, artwork, desk
chairs, wall coverings, window treatments and bath amenities, as well as
high-definition televisions, wired and
wireless Internet connections, laptop
safes and mini refrigerators.
The renovation also covered 70,000
square feet of flexible meeting space.
Three midsize meeting rooms have been
added on the first floor, and all existing
small and midsize meeting rooms have
been renovated. The updates include
contemporary decor, state-of-the-art
sound systems, and wired and wireless
Internet access.
The 23,431-square-foot Grand
Ballroom has been updated with
digital lighting and sound systems and
improved acoustics, superior wireless
and wired capabilities, and fiber-optic
cabling. The room also has a new look,
with mahogany millwork, new wall
coverings, bronze light fixtures and
jewel-hued carpets.
The reconfigured, 22,500-square-
foot Back Bay Conference and Exhibit
Hall is available in its entirety for trade
shows, but it also now can be divided
into seven meeting rooms, ranging from
900 to 2,000 square feet.
The hotel’s public areas, including
lobbies, restaurants and lounges, also
have been thoroughly transformed. On
the second level, a new Champions
restaurant features a 12- by 24-foot
high-definition screen, more than 40
flat-screen TVs, and a state-of-the-art
sound system. The restaurant offers an
all-American grill menu, three dozen
beers on tap, and handcrafted cocktails.
The second floor also features an
expanded Starbucks, a new Connexion
Lounge, a relocated business center, and
a refreshed and redesigned Atrium Shop.
A new fitness center offers the latest cardiovascular and weight training
equipment, and the renovated pool and
whirlpool provide breathtaking views of
the city. Massages are available by appointment in renovated treatment rooms.
World-class shopping is just steps
away, via enclosed skyways to the upscale Copley Place Mall and the Shops
at the Prudential Center. The hotel also
is just minutes from Logan International
Airport, the Back Bay Amtrak Station
and numerous public transportation
stations.
>> Booth 1615
>> copleymarriott.com
In March, teams from nine hotels threw 2,500 snowballs as part of a yukigassen (snowball fight)
tournament in St. Petersburg to introduce the idea of organized snowball fights in Russia.
AIPC presents a world of quality
T
he International Association
of Convention Centres (AIPC)
has launched a new campaign
to advance member centers as
high-quality products in a world
in which quality assurance is becoming ever
more valuable. With many events rotating
into new regions and organizers facing a
higher-than-ever level of uncertainty, the initiative seeks to explain why AIPC centers can
deliver a better product and ease of access to
information on centers anywhere in the world.
Reasons for this quality advantage are:
•AIPCmembershavethebestprofessional development options in the industry
through formal education programs such
as AIPC Academy, as well as ongoing
professional seminars and workshops.
•AIPCmembersarededicatedtosustainability, with 98 percent of AIPC member
centers having comprehensive sustainability policies and programs in place.
•AIPCcentersarecommittedtoexcellencein
center management, and many of these are
documenting their achievements through the
AIPC Quality Standards program, the only
center-specific audit in the industry.
• AIPCrecognizes and
rewards quality,
as evidenced
through the
Apex Award,
which not only
recognizes toprated centers
Geoff Donaghy
around the
world but also provides an exhaustive assessment of center strengths and weaknesses.
•AIPCcreatesaccesstospecializedknowledge, expertise and innovation through a
network of 175 international centers and
more than 850 management professionals
in 54 countries around the world.
“Our members see themselves as partners in their client’s success and understand
that consistent quality in both facilities
and services is the best way to achieve
this,” AIPC President Geoff Donaghy said.
“That’s what we want to communicate to
the market, and this new initiative is an
important step toward that objective.”
>> aipc.org
“our members see themselves as
partners in their client’s success
and understand that consistent
quality in both facilities and services
is the best way to achieve this.”
Geoff Donaghy
President, AIPC
19
The J Team DMC
strengthens sales team
W
ith considerable growth
in business in the first
half of 2013, The J
Team, Japan’s first destination management
company, has added two new members to
its sales and marketing team.
James Kent joined the company after
having built up a decade of meetings,
incentives, conferences and exhibitions
(MICE) expertise at Kyoto Convention
Bureau. Loic Mention also joined the company, bringing European travel industry
experience and a passion for martial arts.
Kent is well known to the global industry, and he will bring a new dimension to
the staff’s ability to serve clients with the
company’s trademark quest for perfection. His alter ego, Mr. Tea, embodies his
philosophy on life. He knows only one
truth: To achieve perfection, one must put
heart and soul into making each and every
cup of tea. His work is an extension of his
tea-making.
Mention, who is French, brings youth;
industry and academic experience; fluency
in French, English and Japanese; and a
black-belt in Aikido to the staff. Mention’s
presence in the Kyoto office will allow the
company to fully develop the potential and
advantages of having offices in Japan’s
two main MICE destinations, Tokyo and
Kyoto.
This year has been a step up from
2012, the year in which The J Team won
its first Award of Excellence and Award
of Merit for being the best DMC in BI
Worldwide’s global partner network. With
a team of eight full-time staff in the Tokyo
head office and Kyoto office, supported
by a highly-valued network of partnersuppliers, The J Team continues to aim to
raise the level of service, creativity and
performance for destination management
in Japan.
>> Booth 3237
>> thejteam.jp
The J Team, Japan’s first destination
management company, has eight fulltime staff. This year, the J Team won its
first Award of Excellence and Award of
Merit for being the best DMC in BI
Worldwide’s global partner network.
STUTTGART
The birthplace of innovation & sustainable meeting destination
in Southwest Germany
G20 LEADERS’ SUMMIT
Discover why the world’s leaders chose Brisbane and the Brisbane Convention
& Exhibition Centre to host the G20 Leaders’ Summit in 2014.
C H O O S E B R I S B A N E T O M E E T. C O M
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LIVE YOUR INSPIRATION
www.congress-stuttgart.de
MEET� US� AT BOOTH 2220-8
20
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Vancouver to host TED 2014
T
ED is coming to Canada, and
so are more than 1,000 people
for a conference described
as the “ultimate brain spa.”
The 30th anniversary event is
scheduled for March 17-21, 2014, in Vancouver, British Columbia, and TED Active
will be held concurrently 90 minutes away
in Whistler, British Columbia.
TED draws some of the world’s most
inventive thinkers for “ideas worth sharing.” The meeting is inviting back 100
of the best speakers from past events to
participate.
“Canada is delighted to welcome
TED,” the Canadian Tourism Commission
said in a news release. “Its annual conference attracts some of the world’s most
influential people in business, the arts,
sciences, academia and philanthropy.”
The commission is part of a consortium, which also includes Tourism
Vancouver, the Vancouver Convention
Centre and the Vancouver Hotel Destination Association, that will welcome the
conference.
“In hosting TED 2014 in Vancouver, Canada can highlight the country’s
innovation and intellectual capital,” the
commission said. “The arrival of the
conference reiterates the extended power
of tourism and confirms Canada globally
as a great place to visit, to do business and
to invest.”
Big events are nothing new to Vancouver, which was host to the 2010 Olympic
Winter Games. The Vancouver Convention
Center, which is LEED Platinum-certified,
will be the focal point for the event. The
facility features an unconventional design,
flexible space and a waterfront setting
coupled with the proximity of world-class
hotels.
Vancouver is “one of the world’s greatest cities, combining a thriving culture
of innovation with glorious nature,” said
TED’s curator Chris Anderson.
The convention center has tripled in
size to cover four city blocks. The facility
— which now is capable of playing host to
multiple events with separate access and
function spaces — has 466,500 square feet
of pre-function, meeting, exhibition and
ballroom space.
The center also is known for its green
aspects. It recycles an average of 396,000
pounds of materials annually, or roughly
half of the total volume of waste generated. The facility’s kitchen uses fresh
local ingredients without additives, avoids
disposable utensils and dishes, and donates
leftover food to local charities. The center
also has a six-acre living roof, which is
home to thousands of indigenous plants
and recovers rainwater for irrigation. A
fish habitat is built into the building’s
foundation.
>> Booth 1327
TED is inviting 100 of the best speakers from past events to participate in the 30th anniversary conference in Vancouver, British Columbia, Canada.
>> meetings.canada.travel
Darmstadtium expands ferrum conference hall
T
he darmstadtium, the science and congress center in
Darmstadt, Germany, expects
its previously uncompleted
and unused small hall, dubbed
ferrum, to be completed in October. The
expansion gives the facility more than
18,000 square feet and 26 meeting rooms.
The ferrum’s first attraction will be a
multimedia exhibition of the works of the
poet, revolutionary and scientist Georg
Büchner. The exhibition, scheduled from
Oct. 13 through February, marks the 200th
anniversary of Büchner’s birth.
After the exhibition, the area will be
converted for use as a congress hall, with
seating for as many as 380 people. Ferrum
will be available as an additional event
venue with fixed seating in some sections
and its own foyer areas. The new hall has a
separate entrance.
The darmstadtium’s larger hall, spectrum, can be divided into two or three
smaller halls. It also features state-of-theart communications and audiovisual equipment, just as all rooms in the facility do.
The darmstadtium, located 20 minutes
from Frankfurt International Airport, is
known for its green elements. The facility uses geothermal and solar energy, as
well as biomass and electricity generated
from renewable sources. The roof of the
darmstadtium is fitted with more than 400
solar panels. The German Sustainable
Building Council presented its coveted
Silver certificate to the conference center
in February.
>> Booth 2220
>> darmstadtium.de
The completion in october of its previously uncompleted and unused small hall, dubbed
ferrum, will give the darmstadtium more than 18,000 square feet and 26 meeting rooms.
New cultural grant covers
Kyoto promotional gifts
T
he Kyoto Convention
Bureau and Kyoto, Japan,
are celebrating the extension of a cultural grant.
The two have teamed up to
support Kyoto business events, conventions, meetings and incentive travel by
offering a subsidy toward the use of the
region’s cultural heritage.
The cultural grant has been offered to
event organizers for the past two years and
has been hailed as a great success. The
program encourages meeting planners to
incorporate traditional cultural activities
into their events, such as maiko and geiko,
taiko drum, koto harp, tea ceremonies
and kimono dressing performances, as an
integral part of business gatherings. Now,
the grant has been expanded to cover
the giving of a Kyoto handicraft — such
as hand-cut gold and silver bookmarks,
Damascene jewelry, tableware from the
Kiyomizu kilns, traditional candles or
magic chopsticks — to delegates participating in events in the city.
“Kyoto stands out from other business
destinations because of its rich culture and
heritage. Since it was launched, the cultural
grant has been well received and encouraged many more events to incorporate
cultural activities,” according to the Kyoto
Convention Bureau. “The grant has been extended to allow us to provide visitors with an
everlasting memory of Kyoto and the time
they spent in the city. Incorporating culture
into an event enhances a delegate’s experience and boosts business within the city.”
The Kyoto Convention Bureau
works to promote and support meetings, conferences and incentives in
Kyoto, Japan’s leading convention city.
Some of the meetings that benefited
from the grant in the past include the
International Association for Energy
Economics and the IEEE International
Conference on Nano/Micro Engineered
and Molecular Systems.
>> Booth 3237
>> hellokcb.or.jp/eng
Coming soon to Baltimore: the $400 million, 335,000-square-foot Horseshoe Baltimore casino.
Horseshoe Baltimore casino coming in 2014
B
y the end of 2014, Baltimore’s newest attraction
will be a $400 million,
335,000-square-foot casino.
“Already home to a renowned aquarium and science center, many
important historic landmarks and two great
professional sports teams, Baltimore is a vibrant destination city,” said Gary Loveman,
CEO of Caesars Entertainment. “About
the only thing it is missing is a world-class
casino — and we’re about to resolve that.”
Construction on Horseshoe Baltimore,
which will include three restaurants, several
bars and restaurants, and a multipurpose entertainment space, began in June. The business is
a joint venture of Caesars Entertainment, Rock
Gaming and CBAC Gaming LLC.
“We’re looking forward to setting a new
standard in Maryland,” said Horseshoe
Baltimore Senior Vice President and General Manager Chad Barnhill. “Between the
unmatched recognition we offer our guests
through our Total Rewards program, the
exceptional customer service we provide and
the unrivaled promotions we host, there’s no
question that Horseshoe Baltimore is going
to raise the bar on the Maryland experience.”
Caesars Entertainment Corporation
Meetings and Events owns 40 properties in 20
unique destinations, with 1.5 million square
feet of meeting space and more than 42,000
guest rooms. Earlier this year, the company announced it was planning a $150 million expansion of Harrah’s Rincon Resort & Casino in
Valley Center, Calif. That project — financed
by and produced in partnership with the
Rincon Band of Luiseno Indians — includes a
new hotel tower and expanded meeting facilities. The project will nearly double the size of
the resort when it is completed later this year.
>> Booth 1620
>> cetmeetings.com
21
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Spain Tourism unveils
new official website
S
pain Tourism’s new site,
www.spain.info, now is
a more social, interactive
and intuitive site, featuring
smoother navigation and a
design that makes it easier to learn about
Spain’s attractions.
The site now offers tourists the chance
to book everything needed for a trip to
Spain. It is also a sales channel for Spanish tourism providers with final purchases
taking place through each service provider’s website.
Minister of Industry, Energy and Tourism Jose Manuel Soria presented the new
version of the official tourism site to the
tourism sector of Spain. The site responds to
the needs of the digital tourist and introduces
a full-range marketing of Spanish tourism.
Tourists have changed the way they
proceed when planning their trips; they
draw on the experiences of other travelers
first by checking other travelers’ reviews,
gathering information and then booking
the trip; this newfound expertise is then
shared with others through social networking. The Tourism Expenditure Survey
(EGATUR) revealed how the digital
tourist behaves, and these findings were
pivotal in the new version of the site. It
showed that of the total number of international tourists who visited Spain in 2012,
six out of 10 looked online for information
before their trips. It also revealed that 59
percent booked a service, and 56 percent
paid through the Internet.
The new version of the site aligns
with the objectives set in the Strategic
Marketing Turespaña: to enhance the promotion of tourism products with the goal
of diversifying tourism in Spain, including the traditional sun and beach, culture,
nature, gastronomy, nature and business,
thereby making it less seasonally oriented
and creating more year-round demand.
The goal of the new portal is twofold: to
improve the tourist experience by being
more inspirational, social and interactive
with a much easier and intuitive navigation
and a design which features visual content
that encourages visitors to get to know
more about the attractions in Spain.
For the first time visitors also can access reservation tools for everything they
might need for
their trips to
Spain, including transportation, accommodations and
entertainment.
In this way,
tourists can
complete their
entire trip-planning process without leaving spain.info.
The private sector is provided with
a new sales channel portal within the site
that allows the user to find information
about industry travel services, but then the
final purchase takes place on the provider’s
website through the service portal. Tourists
can book airline, train and hotel reservations through spain.info, with a comparison
tool for each product option, selected from
among 20,000 tourist accommodations and
based on variables the user inputs. Their
search yields results from online travel
agencies, hotel chains, websites and hotel
websites through their booking engines;
spain.info accommodates all establishments that market their properties online.
Another feature is the flight comparison tool, which displays results from more
than 800 airlines, offering a combination
of flights to Spain and availability online
from more than 400 channels that includes
travel agents and airlines.
In the coming months, the site will
incorporate complementary products
(ticket-booking for museums and shows,
tourist cards, tourist buses and restaurant
reservations). By the end of the year, the
site will market tourist experiences in
cooperation with agencies offering trips
with online availability.
Spain.info is available in 18 languages
and has 25 local versions customized for
both traditional source markets as well as
for emerging markets (Brazil, Russia, India
and China). There also is a section that allows users to select their demographics —
youth, family, senior, LGBT — and reasons
for his or her trip to Spain; the site then
offers recommendations for travel based on
these preferences. Another novelty of the
portal is the navigation by geography axis.
The “Where To?” section allows the tourist
to locate information or a tourist resort
destination with maps. Social networks are
present throughout the site, allowing users
to share the experience of their trip and
post comments, photos and videos of their
stays, which serve as further inspiration for
other travelers. This is possible through the
“Sharing Experiences” feature.
>> Booth 2604
>> spain.info
Land Rover trip wins best
incentive program award
V
iaventure Incentives is sharing some exciting news that
got the company off to a
great start this year: Late last
year, the UK Event Awards,
which take place in London and recognize the best of Britain’s event industry,
awarded Havas People (formerly Euro
RSCG Skybridge) Best Incentive Program
for its Land Rover Mayan World trip.
Organized in coordination with
Viaventure Incentives, this was an
ambitious itinerary that took an elite
clientele to Guatemala and Belize. It included a charter flight to Flores (a town
just outside of the Maya ruins of Tikal),
exclusive use of one of the area’s finest
hotels and a candlelit dinner beneath the
temples of Uaxactún, an archaeological site in the Guatemalan jungle. The
group then was escorted to Ambergris
Caye in Belize via a private charter for
an aerial tour of the spectacular Blue
Hole sea cave and a bit of relaxation on
a private tropical island.
Congratulations to Havas People!
Viaventure Incentives looks forward
to creating more award-winning travel
programs for all of its clients.
>> Booth 830 or 3524
>> viaventureincentives.com
23
Welcome to Bloomington: Arts, culture and a giant mall
B
loomington, Minn., is alive
with energy and rich in diversity, a city that has a little
bit of everything for everyone
to enjoy. In fact, Bloomington features a dynamic mix of first-class
attractions, vibrant restaurants and kidfriendly hotels.
From an exhilarating walk in a wildlife
refuge to an energizing day filled with
attraction hopping, Bloomington has the
traveler covered. The Minnesota city is
home to the shopping favorite, Mall of
America, adjacent to the Minneapolis/St.
Paul International Airport and just minutes from downtown Minneapolis and St.
Paul. Among Bloomington’s best-known
performing and visual arts amenities is
the Bloomington Center for the Arts. With
two theaters, two art galleries and the
Rose Schneider gift shop, which features
items created by regional artists, the facility is a must for both business and leisure
travelers. On Saturdays during the summer
and fall, Bloomington Civic Plaza is home
to a farmers market with fresh produce,
breads, nuts, cut flowers, live music and
more.
Bloomington’s most surprising attraction is the hiking and nature trails of
the Minnesota Valley National Wildlife
Refuge. Visitors should stop at the newly
remodeled Welcome Center with its static
displays, large window for bird watching
and river valley maps. The center’s 14,000
acres of protected habitat make it the na-
tion’s largest national wildlife refuge located within a major metropolitan area. Stroll
along the winding paths, cross-country
ski, bike, hike, watch migrating birds or
just relax on one of the many benches
in the area while enjoying the pristine
wilderness. For an exhilarating afternoon
outdoors, take the Hillside Trail, located
just east of the Welcome Center, linking
to 15-plus miles of trails that wind around
Bloomington’s most surprising
attraction is the hiking and
nature trails of the minnesota
Valley National wildlife Refuge.
Visitors should stop at the newly
remodeled welcome center
with its static displays, large
window for bird watching and river
valley maps.
Long Meadow Lake to river flats and even
across the river in Bloomington, where
visitors can get prime wildlife viewing.
Of course, Bloomington’s hidden gem
is Normandale Community College’s Japanese Garden. This two-acre oasis on the
college campus is filled with beauty and
serenity and is the ideal place for contemplation and renewal of the spirit. The
garden is open year-round at no charge.
Visitors will find lanterns, a waterfall and
koi in the pond — elements that are all
common to a Japanese garden. A selfguided tour brochure is available inside
the square shelter located in the garden.
Additionally, the online tour, normaldale.
edu/janapesegarden, describes its landscaping and architectural features.
For more information, stop by Booth
1213 or visit BloomingtonMN.org for detailed Twin Cities itineraries, calendar of
events, affordable getaway packages and
The Big Ticket attraction pass.
>> Booth 1213
>> bloomingtonmn.org
AUSTIN REVS ITS ENGINE
FOR FORMULA 1™
DALLAS, BIG THINGS
HAPPEN HERE
FORT WORTH MAKES
MEMORABLE MEETINGS
LEARN MORE AT TEXAS BOOTH 1410
From cosmopolitan cities with the best
venues, hotels and restaurants to quaint towns
with timeless ranches, Texas offers something
for every kind of business event. With
unmatched meeting resources and a welcoming
spirit to boot, clients feel right at home.
www.meetingstexas.com
Austin will play host to the Formula 1™ United
States Grand Prix from 2012 to 2021. Last year’s
inaugural event was a smashing success and elevated
Austin’s international scene. A 45-minute flight from
the international gateways of Dallas-Fort Worth and
Houston, Austin-Bergstrom International Airport is
ranked the top airport in North America by Airports
Council International. Austin offers 30,000 hotel
rooms, 6,500 located downtown. The JW Marriott
Austin, a 1,012-room convention-style hotel, slated
to debut in the spring of 2015, will be two blocks
from the Austin Convention Center, and include
115,000 square feet of flexible meeting space.
www.austintexas.org
Expect big things when you visit Dallas.
The ninth largest city in the country has
something for everyone; the best shopping
in the southwest, a cutting-edge culinary
scene, 14 exciting entertainment districts
and impressive accommodations and meeting
spaces. Dallas has more than $15 billion in new
development, including Klyde Warren Park and
Perot Museum of Nature and Science. Boasting
the largest contiguous urban arts district in the
U.S., Dallas Arts District contains five venues
designed by Pritzker Prize-winning architects,
including the Winspear Opera House.
www.visitdallas.com
The City of Cowboys and Culture is one
of the premier meeting destinations in the
nation. You’ll find everything you need for
the perfect meeting: versatile event facilities,
superb accommodations, delectable cuisine,
great entertainment and a variety of
events and attractions. Discover the true
American West in our historic Stockyards,
world-renowned museums in the Cultural
District, and charming shopping, dining and
nightlife in downtown’s Sundance Square.
Visit the Fort Worth Zoo—one of the Top
5 Zoos in the nation and see NASCAR and
IndyCar Racing at Texas Motor Speedway.
www.fortworth.com
GRAPEVINE,
VINTAGE TEXAS
UNFORGETTABLE
SAN ANTONIO
HOUSTON, THE NEW
CULINARY CAPITAL
Historic Grapevine, Texas is the premier
go-to destination when planning a meeting
in North Texas! Grapevine, centrally located
between Dallas and Fort Worth and home to
DFW International Airport, provides attendees
with more than 800,000 square feet of
meeting space and 11,000 hotel rooms within
15 minutes. Don’t miss Grapevine’s stylish
boutique shopping, locally-owned restaurants,
one-of-a-kind winery-tasting rooms, enticing
nightlife options, 81 holes of golf, the
Grapevine Vintage Railroad and a host of other
wonderful attractions! For more information, visit
www.grapevinetexasusa.com
San Antonio, the top visitor destination
in Texas, is transforming to meet the needs
of our evolving industry. Over the next few
years, San Antonio is investing over $700
million toward improving the Airport, River
Walk, Hemisfair Park, and other facilities.
This includes $325 million in upgrades and
expansion to the already impressive Henry B.
Gonzalez Convention Center, ensuring the
facility remains one of the most innovative,
accommodating venues in the country, with
over 500,000 square feet of continuous
exhibit space and a new 55,000 square foot
ballroom — the largest in Texas — by mid-2016.
www.meetings.visitsanantonio.com
When it comes to fantastic food, Houston
is in a league all its own. The city’s tremendous
cultural diversity fosters an international
restaurant scene that’s second to none. And
now that global flavor is influencing some
of the city’s most innovative chefs, leading
to new concepts and culinary accolades
that have Houston on the tip of everyone’s
tongue—and fork. Come see why this is
a city you can really dig your teeth into.
www.visithouston.com
WELCOME TO THE BEST STATE FOR
BUSINESS AND ONE OF THE TOPRANKED STATES FOR FORTUNE 500
CORPORATE HEADQUARTERS
Texas Medical Center, Houston
HOUS
ON
Leading Medical Meetings
The Greater Houston Convention and Visitors Bureau and Houston’s Texas Medical Center are partnering to provide
meeting planners with an unparalleled set of resources to ensure a successful meeting.
The Texas Medical Center is home to the largest concentration of medical professionals in the world and is recognized
as having the best in all specialties in adult and pediatric care.
Thru this partnership, the Greater Houston Convention and Visitors Bureau connects you to health institutions and
IDFLOLWDWHVLQFUHDWLQJVFLHQWLÀFFRPPLWWHHVLGHQWLI\LQJFRQIHUHQFHVSHDNHUVDQGHYHQVHFXULQJVSRQVRUV
Experienced staff is ready to answer your questions.
Daniel Palomo
[email protected]
VisitHOUSTON.com
Rebeca Berriochoa
[email protected]
26
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Sedona offers colorful palette for business and play
M
F
ore than 3 million tourists
from around the globe
come to Sedona, Ariz.,
each year to see the red
rocks, state parks, national
forests and breathtaking scenery. The
combination makes it the perfect destination for weddings, honeymoons and
romantic getaways.
Local businesses offer hot air balloon
tours, hiking, horseback riding and jeep
tours. Sedona’s inns and lodges offer spa
treatments, massages, romantic dinners
and more.
Area attractions include the Montezuma
Castle National Monument, cliff dwellings
built by the Sinagua more than 1,000 years
ago near Camp Verde, Ariz.; Tuzigoot National Monument, a pueblo ruin in Clarksdale, Ariz.; and the Verde Canyon Train.
Located at the mouth of Oak Creek
Canyon, the annual average high and low
temperatures in Sedona are 74.7 degrees
Fahrenheit and 45.7 degrees. The 1.8
million-acre Coconino National Forest,
which surrounds the city, encompasses
seven wilderness areas.
Red Rock State Park is a 286-acre nature
preserve and environmental education center
with stunning scenery; 10 trails; meadows;
picnic tables; and a visitor’s center with a
classroom, theater and gift shop. The park
also offers informational programs.
Sedona also is less than two hours from
the Grand Canyon.
>> Booth 1208
>> visitsedona.com
Sina Fine Italian Hotels
offers jewels of the country
More than 3 million tourists from around the globe come to Sedona, Ariz., each year.
Detroit: Comeback coming together
D
espite its recent financial
troubles, Detroit is open
for business and providing
seamless service to meetings
and conventions clients.
According to Detroit Metro Convention
& Visitors Bureau (DMCVB) President
and CEO Larry Alexander, the meetings
climate in Detroit is better than it’s been in
decades. The private sector has invested in
the city at unprecedented levels during the
past two years, bringing in close to 12,000
new employees and $11 billion in new economic development. One such investment
— the new eight-suite, 367-room Crowne
Plaza Detroit Convention Center Hotel —
adds to an existing Downtown inventory of
more than 4,000 luxury hotel rooms. And
with the now world-class Cobo Convention
Center recently unveiling a stunning new
Detroit Metro Convention & Visitors
Bureau (DMCVB) President and CEo
Larry Alexander: “Downtown Detroit ...
is a hub of vibrancy and activity with
first-class facilities and amenities.”
40,000-square-foot ballroom and nearing
the end of its transformative $279 million
renovation, the Motor City is humming.
“Downtown Detroit, where our meetings and tourism assets are centered, is a
hub of vibrancy and activity with first-class
facilities and amenities, and plenty of entertainment options for attendees to enjoy,”
Alexander said. “Officials managing the
bankruptcy recognize that visitors and conventions are key to a successful city and will
work hand in hand with the private sector to
continue the positive momentum in Detroit.”
Alexander said that although seeking
bankruptcy protection has been a difficult
step, it was an unavoidable one that’s paving the way for a viable and sustainable
future for the Motor City.
“Detroit has been enjoying an amazing comeback,” he said. “And putting our
financial house in order is part of that
comeback.”
or the best in Italian high
style, consider Sina Hotels,
which has operated luxury
hotels in major Italian cities
for more than 50 years. Under
the leadership of Count Bernabò Bocca
and his sister Matilde, every Sina boasts
the distinctive character of its city and
region. The company prides itself on
warm, personal and professional service,
stylish guest accommodations with
state-of-the-art amenities and excellent
regional cuisine.
The Sina story began in 1959,
when Count Ernesto Bocca’s love of
Renaissance architecture drew him to
a noble Florentine estate that had once
belonged to the Medici family. Recognizing its potential to become the city’s
top luxury hotel, Count Bocca bought
the property. After a meticulous restoration, the Grand Hotel Villa Medici
opened in 1960. The Bernini Bristol in
Rome followed in 1973, and the Astor
in Viareggio in 1981. Sina has added
more jewels to its crown ever since.
Sina Hotels consist of both city and
resort properties. Rome, Milan, Florence
and Venice are the prime city destinations, suitable for business and leisure.
Guests are guaranteed all the features
and services necessary for a comfortable
stay, and the personality of each city is
reflected in the style of the hotel, the flavors of its cuisine and the Sina Wellness
Club, a spa inside each property.
The resort properties — Parma,
Perugia, Viareggio and Romano
Canavese — are more decentralized,
providing guests with a closer connection to the surrounding territory. Guests
can use their hotel as a base from which
to explore beautiful regions, including
the land of “bel canto” between Parma
and Viareggio, in the footsteps of Verdi
and Puccini; and the Canavese Country
and Umbria, rich in medieval sites and
all its art, history and gastronomy.
>> Booth 3020
>> sinahotels.com
Rome, milan,
Florence and
Venice are
the prime city
destinations,
suitable for
business
and leisure.
>> Booth 1323
>> meetdetroit.com
Conventions don´t have
to be conventional
A business trip to Madrid seems less like hard work than most.
Sunny weather, conveniently located conference venues and gourmet lunches are
just some of the bonuses for when you visit on business.
After a busy day, Madrid’s famous museums and elegant stores are a great way to
recharge before sampling the vibrant nightlife.
Relax over tapas in an outdoor café or dance until dawn. Whatever you do, Madrid
is the business.
[email protected]
(+34) 91 758 55 28
www.esmadrid.com/mcb
28
IMEX AMERICA
AMERICASHOW
SHOWDAILY
DAILY tUesDaY,
tUesDaY,oct.
oct.
2013
9,15,
2012
Cotai Strip Macao launches ‘Meetings for Free in Macao’ offer
C
otai Strip Macao has introduced “Meetings for Free
in Macao” to introduce
meeting planners to the
amenities of this beautiful, southern region in China and the five
world-class hotels that serve as meeting
venue options.
Event organizers now have an exciting new option in which they can enjoy
a rebate on a maximum of two days of
full-day meetings through the new offer.
In order to take advantage of the two free
meeting days, planners must contract
a minimum of two nights’ stay and 50
rooms per night at any of Cotai Strip Macao’s five international-brand hotels: The
Venetian® Macao; Sheraton Macao Hotel,
Cotai Central; Conrad Macao, Cotai
Central; Holiday Inn Macao Cotai Central;
and Four Seasons Hotel Macao. Incentive
groups can apply a maximum $50 rebate
to cocktail receptions or dinners with the
same minimum requirements.
“Cotai Strip Macao has a wide range
of top-notch MICE (meetings, incentives,
conferences and exhibitions) facilities,”
said Brendon Elliott, vice president of
sales and resort marketing, Venetian Macau Limited. “Add our world-class hotel
accommodation, entertainment, dining
and shopping options, paired with the
new ‘Meetings for Free in Macao’ offer,
and you’ve got an unbeatable destination
with an irresistible deal. So plan your trip
with an easy mind, and rest assured that
“Those who take up this amazing
offer will experience firsthand the
ideal event destination, where
everything is within reach.”
Ruth Boston
General Manager of Sales and Marketing
Sheraton Macao Hotel
A D E STI NATI ON G U I D E
F OR AS S OCIATI ON S
Celebrate the launch of London’s new
Associations Directory, the must-have planning tool
for any international association event organiser.
Pick up your complimentary copy at booth 2616,
and enter our competition to win
a London prize.
londonandpartners.com/convention-bureau
everything will be taken care of.”
“As the newest and largest hotel on
Cotai, Sheraton Macao is pleased to
be part of the offer,” said Ruth Boston,
general manager of sales and marketing,
Sheraton Macao Hotel. “Our extensive
inventory and meeting space complements
the already significant meeting facilities
available at Cotai Strip Macao to provide
meeting planners with the versatility to
handle meetings and events of any size.
Those who take up this amazing offer will
experience firsthand the ideal event destination, where everything is within reach.”
Specifically, the “Meetings for Free in
Macao” includes one plenary room, morning coffee or tea, afternoon and morning
coffee breaks, lunch and basic audiovisual
equipment. The offer is applicable with
select room rates. For more information
about the rates, email enquiry@cotaistrip.
com. Meeting planners can take advantage
of the new “Meetings for Free in Macao”
on standard meeting packages for new
bookings that are contracted from now
until Dec. 31.
Cotai Strip Macao provides an unbeatable range of 9,000 guest rooms from its
five international hotel brands. With
1.3 million square feet of flexible and versatile meeting and exhibition space, including
274 breakout rooms, every type of event,
large or small, can be accommodated.
In addition to its world-class accommodation and convention facilities, Cotai
Strip Macao offers superstar concerts and
events at the 15,000-seat Cotai Arena,
exclusive and intimate shows at the 1,800-
seat luxury Venetian Theatre, more than
100 international restaurants, lounges and
dining outlets, and a fleet of more than 150
vehicles with connections to air, land and
ferry hubs. Cotai Strip Macao is truly an
all-inclusive destination for meeting and
event planners.
Diverse entertainment options are continually updated at Cotai Strip Macao. The
DreamWorks Experience was launched
in July, with famous characters from
“Shrek,” “Kung Fu Panda,” “Madagascar”
and “How to Train Your Dragon” providing interactive experiences for guests and
visitors of Cotai Strip Macao.
Cotai Strip Macao’s ideal location
provides visitors easy access to Macao’s
rich Sino-Portuguese history and beautifully preserved UNESCO World Heritage
sites, providing the perfect backdrop for
any event. Located 45 minutes from Hong
Kong by high-speed ferry, Macao is an
ideal location for international delegates
with free visa entry for nationals from
more than 70 countries and a local population that speaks Putonghua, Cantonese,
English and/or Portuguese.
Overall, Cotai Strip Macao is Asia’s
ultimate meeting destination. Pulsating
with life, Cotai Strip Macao is surrounded
by the unique cultural heritage that is
Macao — 450 years of united European
and Asian history. Cotai Strip Macao is
big enough to host everything, yet intimate
enough for networking.
>> Booth 2233
>> cotaimeetings.com
eSelect software automates
manual event processes
E
vent services software company etouches brings your
brand closer to your audience, fusing event content,
agenda and attendees/speakers together through its eSelect product.
Though automated services continue to replace manual processes with
purpose-built software applications
geared toward maximizing efficiency
and eliminating human error, some tasks
— typing data into Excel spreadsheets,
downloading a list of contacts to update
a database — must still be completed
manually. eSelect fills the gap separating
manual and automated processes, creating a powerful system that empowers the
user and delivers a flawless experience.
An add-on to either of the Norwalk,
Conn.-based company’s Quad or Pro
solutions, eSelect is the only product
on the market configured to completely
integrate with an event’s scheduling
processes and speaker databases. Using
eSelect saves time by eliminating the
need to copy and paste speaker profiles
and session descriptions into your
agenda and website. Featuring its own
submission-capture and review system,
eSelect allows external reviewers and
committees to easily evaluate submissions, leaving administrators free to
convert chosen submissions into sessions and submitters into speakers.
Striving to solve complex manual
processes with a high level of automation, eSelect simplifies the event planning experience through our promise of
continuous innovation.
>> Booth 3358
>> etouches.com
WYNDHAM GRAND RIO MAR BEACH RESORT & SPA — RIO GRANDE, PR
NOW MEETINGS
ARE MORE
REWARDING
BO Visit
OT us
H # at
28
45
Whether planning a small meeting or large corporate function, our Pick
Your Perk by Wyndham Event Rewards® offer is a personalized thank you
for all your hard work. For a limited time, when you book a group event
at a participating Wyndham Hotels and Resorts property, choose from:
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There’s a Wyndham Waiting SM
WYNDHAM.COM
1-888-WYNDHAM
Pick Your Perk by Wyndham Event Rewards® Terms and Conditions: Meeting planner and attendees must be Wyndham Rewards® members to receive Wyndham Rewards points. Enroll at www.wyndhamrewards.com. Wyndham Rewards points are awarded only on the following charges billed to the
master account: All group room revenue exclusive of taxes, resort fees, gratuities or related charges; meeting room rental; and group food and beverage. “Pick Your Perk by Wyndham Event Rewards” must be stated within event/group hotel contract. Room charges must be on a master bill to qualify
toward total event spend. Points awarded based upon actual group room nights consumed during the event regardless of contracted amount. Selected reward will be issued upon conclusion of the event and verification by both property and Wyndham corporate office. Offer also available to SMERF
groups. Hotel blackout dates and some restrictions may apply. Cannot be combined with other offers. Additional American Express - Branded Reward Card terms and conditions may apply*. *American Express-Branded Reward Card Terms: Reward cards are issued in connection with a loyalty, award
or promotion program. Reward card can be used virtually anywhere that welcomes American Express Cards in the U.S. as detailed at www.encompasscard.com. The card is point based with 1 point = $1 in purchasing power. Card valid for up to 12 months; unused points will be forfeited at midnight
MST the last day of the month of the valid thru date, subject to applicable law. Usage restrictions and guidelines apply. Card cannot be redeemed for cash and is not transferable. Card terms and conditions apply. The card is issued by InteliSpend Prepaid Solutions, LLC. All Wyndham® hotels are either
franchised by the company or managed by Wyndham Hotel Management, Inc., one of its affiliates or through a joint-venture partner. ©2013 Wyndham Hotels and Resorts, LLC. All rights reserved.
30
IMEX AMERICA
AMERICASHOW
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DAILY tUesDaY,
tUesDaY,oct.
oct.
2013
9,15,
2012
K Club offers
Irish oasis
F
or the best of classic Irish
hospitality, look no further than
the Kildare Hotel and Country
Club, affectionately known as
The K Club.
Located in Straffan, County Kildare,
The K Club is Ireland’s first AA Five Red
Star Property, and since its opening in
1991, it has delivered the best in dining,
golf, leisure, outdoor activities, and spa
treatments and products. Attention to detail, consistent levels of service and added
value packages for both business and
leisure breaks have become synonymous
with this magnificent resort.
A winner of several accolades, including AA Hotel of the Year and Ireland’s Best
Golf Resort, The K Club is home to two
championship golf courses — the Palmer
Ryder Cup Course, venue for the 2006 Ryder
Cup; and the Smurfit Course, host of several
European Opens. The resort’s spa, The K
Spa, is an oasis of calm, with minimalist
and contemporary decor setting the scene
for pure indulgence and complete mind and
body relaxation. The spa covers an impressive 20,000 square feet and also features a
secluded outdoor hot tub and herb garden,
seven luxurious treatment rooms, two private
suites, a Hamam, Hydrobath, Vichy Shower
and Exotic Rasul Chamber.
The K Club covers 550 acres and features a stunning Victorian walled garden
and fishing on the River Liffey. Horseback
riding and clay pigeon shooting are among
the other outdoor activities. With The K
Club’s Catch and Cook Package, guests
are offered the opportunity to catch their
own fish in the Liffey and have it turned
into their very own “catch of the day” by
the kitchen staff.
Dining at The K Club presents
something of a culinary conundrum,
as there are so many options to choose
from. Named for the course designer, The
Arnold Palmer Clubhouse overlooking
the Palmer Ryder Cup Course is the home
of Legends Bar & Restaurant. Offering
casual dining in an elegant atmosphere,
menus in Legends Bar are suitable for
all tastes and palates. The River Room
provides vibrant, yet relaxed dining in an
informal atmosphere overlooking the extensive landscaped gardens and the Liffey.
The menu is traditional in style with many
ingredients grown on the resort and within
the local area under the careful management of Executive Chef Finbar Higgins.
If you want to catch up with friends
and enjoy a leisurely afternoon, try The K
Club’s famous Afternoon Tea, served in
the magnificent Chinese Drawing Room.
With beautiful hand-painted wallpaper
The K Club is home to two championship golf courses, including the Palmer Ryder Cup Course, venue for the 2006 Ryder Cup.
and stunning Waterford Crystal chandeliers, it’s a perfect place to sink into a deep
sofa and enjoy dainty sandwiches, savory
treats and delectable pastries.
Named for the champion thoroughbred
racehorse trained by Dermot Weld and
owned by Dr. Michael Smurfit, The Vintage Crop Bar serves light snacks as well
as almost any mixed drink imaginable
alongside a huge collection of whiskies,
beers, ales and stout.
Each of The K Club’s 69 bedrooms
have been individually designed, and no
two are alike. Rooms feature original
paintings and antiques, and the bathrooms
incorporate hand-painted murals. Culture
enthusiasts can enjoy regular art and
history talks and tours of The K Club’s
extensive private art and antiques collection. Wine cellar tours also are available
with the resident sommelier. The K Club
is home to many important Irish works
Winnipeg adds to its appeal
C
anadian officials are
preparing for the highly
anticipated 2014 grand
opening of the Canadian
Museum for Human
Rights in Winnipeg, Manitoba. This
iconic building, designed by Antoine
Predock, is transforming Winnipeg’s
skyline and will open up a forum for
international dialogue.
With the goal of bringing people
together, the museum will be a center
of learning, where people can engage
in discussion and help create a world
of personal respect and value. Prior to
the 2014 opening, museum officials are
offering free guided perimeter tours and
will provide opportunities for yearround self-guided tours.
To prepare for the museum’s opening, the Winnipeg Convention Centre is
undergoing a significant renovation. The
center is the city’s premier event facility for
meetings, conventions, trade and consumer shows, receptions, gala dinners and
corporate events. When the renovation is
complete, the facility will double in size to
279,500 square feet and become the fourthlargest publicly owned convention center in
Canada. Its completion date is 2016.
Winnipeg’s recently renovated grand
dame of theater, Canad Inns Entertainment Centre at the Metropolitan Theatre,
is adding to the city’s appeal, as well. Built
in 1919, it was a dazzling 24,000-squarefoot neoclassical gem, with a domed
ceiling, twin staircases leading to a large
mezzanine and an enormous chandelier.
and even has a room dedicated to the great
Irish Expressionist painter Jack B Yeats.
The Yeats Room features many of the
artist’s most important paintings. Pull up
a chair beside the fire, sip on a pint of the
black stuff in the bar or enjoy a round on
either of the two golf courses. One thing is
for sure — you’ll find it hard to leave.
>> Booth 3016
>> kclub.ie
The canadian
museum for
Human Rights
in winnipeg,
manitoba, will
open in 2014.
Designed by renowned American
theater architect C. Howard Crane,
the theater was closed in 1987. In late
2012, it was refurbished and reopened
as a cabaret-style special events venue,
restaurant and lounge.
>> Booth 1327
>> tourismwinnipeg.com
Offer Your Clients a
World of Imagination
las vegas
9 unique shows that will expand
their horizons and awaken their wonder
AT TREASURE ISLAND
AT BELLAGIO
AT THE MIRAGE
AT NEW YORK-NEW YORK
LIVE AT MGM GRAND
LUXOR
orlando
AT ARIA RESORT & CASINO
AT MANDALAY BAY
RESORT AND CASINO
For groups of 12 or more please contact:
Tolll Fre
ee 877
7.82
26.0
0255
5
Las
s Veg
gas
s
lasv
vegas..salles@
@ cirq
qued
dusolleil.c
com
Orllan
ndo
o
orla
ando.s
sale
es@
@ cirquedu
usole
eil.co
om
For information on touring show productions,
please contact
[email protected]
or 866.624.7783
AT WALT DISNEY
WORLD RESORT
32
IMEX AMERICA
AMERICASHOW
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oct.
2013
9,15,
2012
Stuttgart Convention Bureau partners with GCB
T
he Stuttgart Convention Bureau is now a preferred partner
of the German Convention
Bureau, making Stuttgart the
German Convention Bureau’s
exclusive partner as a congress destination
for the next two years.
The GCB is responsible for representing and marketing Germany on a national
and international level as a destination
for conventions, meetings, events and
incentives. Thus, the Stuttgart Convention
Bureau will benefit from target-focused
marketing and communication measures,
as well as from specific offers for sales
promotion, as a result of the partnership.
“When it comes to increasing the
Stuttgart region’s reputation with national
and international event organizers as a
congress and meeting destination, the
partnership with the GCB is of key importance,” said Armin Dellnitz, managing
director of the Stuttgart-Marketing GmbH.
“We are delighted about this cooperation
as a preferred partner; it comes for us at
exactly the right moment. With the GCB,
we now have an experienced and globally
networked partner at our side.”
Last year, the Stuttgart Convention
Bureau was restructured under the um-
Werner Dieterich
Visitors to Stuttgart can enjoy many architectural styles in buildings bordering on Palace Square, known to locals as Schloßplatz.
brella of the Stuttgart-Marketing GmbH.
Along with seven strategic partners, it
set itself the goal of promoting the region
more vigorously as an attractive destination for conventions and meetings and of
strengthening its position in the market.
Those strategic partners are ICS International Congress Center Stuttgart/Messe
Stuttgart Trade Fair Centre, Kultur- und
Kongresszentrum Liederhalle, Stuttgart
Airport, Stuttgart Region Economic
Development Corporation, Conference
Centres in Stuttgart Region Alliance, the
local hotel sector, and the Regio Stuttgart
Marketing- und Tourismus GmbH.
In other news, the Stuttgart Convention Bureau has upgraded its website,
congress-stuttgart.de. Features include an
interactive database with about 250 providers from the region. Event planners can
select providers to fit their specific event
requirements and send inquiries through
the system directly to congress venues,
convention hotels and other locations.
>> Booth 2220
>> congress-stuttgart.de
Pennsylvania Convention Center thriving
W
ith more than 1 million
square feet of saleable
space, the largest
ballroom on the East
Coast and the ability to
play host to large trade shows or two major
conventions simultaneously, the expanded
Pennsylvania Convention Center (PCC), is
now more dynamic and flexible than ever.
According to as-yet-unaudited results, the Pennsylvania Convention Center Authority (PCCA) hosted 226 events
with 1.1 million planners, attendees and
exhibitors, resulting in a $728 million
regional economic impact between July
1, 2012, and June 30, 2013.
Major events hosted over that period
include the Pittsburgh Conference on
Analytical Chemistry and Applied
Spectroscopy; the American Academy
of Family Physicians; and the American
Association of Orthodontists.
“The convention center continues to
be the No. 1 driver of the region’s hospitality industry,” said PCCA Board Chairman Gregory J. Fox. “When the center
hosts an event, attendees drive business
at the region’s hotels, restaurants, retailers and attractions, which helps to support more than 88,000 regional jobs.”
Looking forward, the center’s staff and
hospitality partners are keenly focused on
delivering first-class customer service for
a number of major events, including the
Greenbuild International Conference and
Expo; the Pennsylvania Conference for
Women; and Army-Navy Weekend.
“The Pennsylvania Convention Center is a leading economic generator for
the Southeastern Pennsylvania region,”
said PCC President and CEO Ahmeenah
Young. “The center’s operating expenses
are covered by a combination of revenue
generated by hosting conventions, meetings and special events, as well as a portion of the city’s hotel tax revenues.”
This combination of increased
revenues, and lower than projected
expenses, resulted in the PCC returning
approximately $9.8 million in hotel taxes
to the Commonwealth of Pennsylvania.
As part of a multi-pronged effort to
enhance its ability to compete in the
global convention and meetings industry, the center recently selected SMG —
a worldwide venue management group
that specializes in managing publiclyowned facilities — as its operations
management partner.
>> Booth 2118
>> paconvention.com
33
Dolce Hotels and Resorts launches
Complete Meetings Package 3.0
D
olce Hotels and Resorts recently launched its Complete
Meetings Package (CMP)
3.0, a further customized
version of the company’s
signature meetings package. Continuing
to provide meeting planners the options of
the company’s traditional
or customized package,
along with the Signature
Events upgrade, CMP 3.0
simplifies the planning
process while providing a
great value to the planner
and guest alike.
What’s the key difference
between a standard hotel
and a dedicated conference
facility? The difference lies
in the fact that a CMP builds
the necessary facilities and
service for a successful
meeting into the package at a value price.
This includes breakfast, lunch, dinner
and snack breaks with Dolce’s all-day
Nourishment Hubs, complimentary Wi-Fi
for meeting attendees and in guest rooms,
appropriate meeting space with audiovisual support and overnight guest rooms.
Additional options are also available at
each Dolce property.
CMP 3.0 expands upon the traditional
CMP pioneered by Dolce by offering the
traditional package as well as the opportunity to select the appropriate facilities
and services to expand on the package.
The enhanced Signature Events upgrade
includes team-building to reward and impress attendees. With CMP 3.0, planners
can choose the best meetings package to
meet their objectives, including the CMP
Traditional or CMP Select packages.
At Dolce, team-building receives as
much attention and thought as the food and
beverage, style and accommodation components of meetings. Each property offers
creative team-building activities that meeting planners can use — from an interactive
chef’s table at Dolce Basking Ridge to wine
blending classes at Silverado Resort & Spa
and practicing with the local ice hockey
team at Dolce Bad Nauheim in Germany.
CMP 3.0 bundles per person/per day
prices for essentials, including guest
rooms, meeting rooms, three meals a day,
coffee breaks, full audiovisual support and
more. Professional facilitators customize
meetings to suit individual client needs,
and meeting planners can compare package prices online to a la carte services
from property to property to ensure they
secure the most personalized and valueoriented meetings possible.
With headquarters in Rockleigh, N.J.,
Dolce Hotels and Resorts is a leader in
the lodging hospitality industry. The
company operates 26 upscale properties
throughout North America and Europe.
Dolce destinations are located near key
cities, offer spacious accommodations and
locally inspired ambiance, and many offer
inviting spas, championship golf courses,
swimming pools and fine dining.
>> Booth 3251
>> dolcecmp3.com
34
IMEX AMERICA
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2013
9,15,
2012
Augustus Collection to represent
Gresham Hotels properties
M
eetings, incentives,
conferences and exhibitions (MICE) will be the
primary focus for The
Gresham Hotel Dublin
and Gresham Metropole Hotel. Traveltrade business-to-business sales and
marketing company Augustus Collection
has acquired these two properties from
Gresham Hotels in Ireland — USA Today’s reader-voted 2013 destination — to
its representation portfolio.
The Gresham Hotel Dublin, located in
the heart of Dublin, is a landmark building
with original period features including
stunning Waterford crystal chandeliers.
The property features 20 conference
rooms — all with complimentary Wi-Fi
— with capacity to play host to as many
as 300 attendees. Each of The Gresham
Hotel’s 288 bedrooms and suites also are
equipped with complimentary Wi-Fi.
The suites include penthouse balconies
with stunning views across the city and
the Dublin Mountains.
The Gresham Metropole, a historic and
local landmark for 100 years, is located
in the center of Cork — Ireland’s secondlargest city. The property, famous for its
conference facilities, provides meeting
planners with 12 meeting and conference
rooms for intimate receptions as well as a
grand ballroom with room for up to 400
attendees. Complimentary Wi-Fi is available throughout the property’s conference
facilities, including the 112 guest rooms.
For a dedicated conference line, meeting and event planners can call +44 (0)
844-800-3211.
Regardless of if you are a travel brand,
a hotel group or an independent hotelier,
Augustus Collection provides full global
representation. The company is headquartered in the United Kingdom, and it also
has an office in Las Vegas.
>> Booth 3055
>> augustuscollection.com
The Gresham Hotel Dublin features original period elements, including Waterford crystal chandeliers.
Floating across the endless sky was liberating, but it was
the warmth of the locals in the village below that took
our experience to new heights.
Go to www.southafrica.net
North West Province
NATIONAL CONVENTION BUREAU
Visit Us At
Booth #3023
Cape Town International Convention Centre
Cape Town and Western Cape
Convention Bureau
Dragonfly Africa
Durban KwaZulu-Natal
Convention Bureau
Durban International Convention Centre
The Westin Cape Town
Johannesburg Convention Bureau
Sabi Sabi Private Game Reserve
Sandown Tours & Incentives
Sandton Convention Centre
South African Airways
South Africa National Convention Bureau
Sun International
Taj Hotels Resorts & Palaces
Tsogo Sun
36
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9,15,
2012
Un-Cruise Adventures
expands fleet, adds departures
U
n-Cruise Adventures’
expanding fleet will offer
more departures and a larger
variety of cruise itineraries in
2014 than in previous years.
Eight vessels carrying 22 to 88 guests specialize in small-group adventure cruises
in Alaska, the Hawaiian Islands, Mexico’s
Sea of Cortez, the Columbia and Snake
rivers, and coastal Washington and British
Columbia.
A new all-Washington itinerary, the
addition of an eighth vessel to sail yearround in Mexico and new Heritage AdvenPETER W. CAREY
Dan Blanchard, CEo and principal of Un-Cruise Adventures: “our itineraries pull together
the natural beauty, wildlife, culture and history of a destination in unforgettable ways.”
tures in Alaska and on the Columbia and
Snake rivers will significantly increase the
line’s offerings.
“We have a passion for exploring the
world on small-group adventures,” said
Dan Blanchard, CEO and principal of
Un-Cruise Adventures. “Our itineraries
pull together the natural beauty, wildlife,
culture and history of a destination in
unforgettable ways.”
The renovated 64-guest Safari Voyager
will sail Luxury Adventures year-round in
Mexico’s Sea of Cortez on four different itineraries — all new — focusing on
encountering whale sharks and whales.
An all-Washington itinerary sailing
roundtrip from Seattle explores the Olympic Peninsula, South Hood Canal and the
San Juan Islands in the spring and fall.
The 36-guest Safari Explorer yacht
returns for its third season sailing Luxury
Adventures among the islands between
Moloka’i and Hawaii, the Big Island (and
reverse) from November to April. Weeklong Hawaiian Seascapes explore four
islands — the Big Island, Maui, Lana’i and
Moloka’i.
Seven vessels cruise Alaska on 12 different itineraries ranging from one to three
weeks from the home ports of Seattle;
and Ketchikan, Juneau and Sitka, Alaska,
from April to September. Itineraries can
be combined to create longer voyages, and
12-night cruises are offered in the spring
and fall between Seattle and Juneau.
“2014 marks our largest, most diverse
season in Alaska yet, with more departures than any previous year,” Blanchard
said. “Our three adventure styles — Active, Luxury and Heritage — offer more
choices, but they all give you the aweinspiring nature and wildlife of Alaska up
close, personal and unforgettable.”
The 88-guest S.S. Legacy, a replica
coastal steamer, sails Heritage Adventures
along the Columbia and Snake Rivers
in the spring and fall. Weeklong Legacy
of Discovery cruises sail roundtrip from
Portland, Ore., with a focus on living
history.
Active and Luxury Adventures include
adventure activities: kayaking, hiking,
skiff excursions and paddle boarding;
snorkeling is included in Mexico and
Hawaii. Heritage Adventures include shoreside tours. Charters and group incentives
are available.
>> Booth 828
>> un-cruise.com
Montreal provides European flair in North America
W
hy does Montreal
stand out as the
best Canadian
destination for meetings and incentives?
For starters, Montreal is the most festive
city in Canada. And there’s the European
charm — think Europe without the euro.
Montreal offers Old World flair mixed
with New World energy. Seventeenthcentury colonial architecture shares the
skyline with sleek high-rises. There’s
also an eclectic blend of cultural influences from all over the world. Thanks to
Trudeau International Airport, Montreal
provides a pleasant change of scenery just
a short flight from most North American
cities.
And with one of the highest concentrations of restaurants per capita, business
travelers, meeting planners and their
delegates are always pleased by our many
chefs’ imaginations and flexibility. A
beautiful cultural and linguistic blend
results in a city that plays host to 108
festivals a year, and one where English,
French and often a third language, are
spoken fluently.
Thanks to Team Montreal, industry
leaders led by Tourism Montreal, we
provide a single point of contact to ensure
that doing business in the city is hasslefree. Tourisme Montreal also helps
planners promote Montreal and their
events to decision makers and delegates
with a range of customized marketing
tools. Whether you’re already in Montreal
or thinking about coming, our team has a
new blog with interviews, tips and activity
suggestions that will give you a taste of
our city.
Montreal is a city that’s easy to get
around in, no matter the weather. Use Bixi
bikes on our vast bike path network, hop
on the metro or travel through the city underground. The airport is just 20 minutes
from downtown. Excellent urban planning
makes it easy and safe to move crowds
between different locations.
The broad offering of quality hotels
in Montreal, ranging from boutique to
“brand” establishments (and all centrally
located), allows planners to cater to all
types of groups. And extensive Wi-Fi on
the island Montreal will keep your cell
phone bills from skyrocketing. More than
260 Wi-Fi official access points are now
available around the island. Whether in
restaurants, hotels, museums or cafes, you
can easily find Internet access.
If you’re looking for a cutting-edge
venue for your meetings, consider the Arsenal. Located in the heart of Griffintown,
one of the city’s up-and-coming areas,
this former shipyard building was recently
converted into spaces dedicated to culture
and contemporary art, in addition to offering majestic conference spaces. The venue
offers key events and everything you need
for your meeting.
And don’t forget the Palais des Congrès
de Montreal, which is in the process of a
high-tech modernization project that will
make it one of the leading technologyfriendly convention centers in North
America. Highlights include network
infrastructure enabling up to 20,000
simultaneous connections throughout the
Palais; free Wi-Fi access in the Palais public areas; an e-commerce web platform for
exhibitors; and an event-focused customizable mobile application.
>> Booth 1327
>> tourisme-montreal.org
montreal is a city that’s easy to get around in, no matter
the weather. Use Bixi bikes on our vast bike path network,
hop on the metro or travel through the city underground.
The airport is just 20 minutes from downtown.
37
Durban and KwaZulu-Natal named
best MICE destination, again
D
Scandic is the first hotel chain in the Nordic region to offer a digital checkout solution. In a
few quick steps, guests can pay for their room and check out on a smartphone or computer.
Scandic Hotels earn gold
metal for sustainability
S
candic is the first hotel chain
in Europe to be awarded a
Gold Medal for sustainability
by the Global Business Travel
Association (GBTA). The
GBTA created the award to make planning
easier for travel buyers with an interest in
sustainability issues.
“We are extremely proud and pleased
that our strong, long-term commitment to
the environment has been recognized in
this way,” said Inger Mattsson, director of
sustainable business for Scandic, which
operates about 160 hotels in eight countries.
“We believe that GBTA’s project is the
start of something big and that it will help
travel buyers to choose the best suppliers.
We hope the Gold Medal will become an
established award in the travel industry.”
GBTA’s board was impressed by
Scandic’s work on sustainability issues, in
particular the company’s innovative leadership, its industry collaborations and the way
its sustainability program addresses social,
environmental and economic concerns.
Scandic began developing what is
now the industry’s leading sustainability
program in 1993. Since 1996, Scandic has
cut its water consumption by 21 percent,
energy consumption by 24 percent and
carbon dioxide emissions by 65 percent.
For more information, contact AnnaKlara Lindholm, Scandic’s public relations
manager, at +46 709-73 52 31; or Inger
Mattsson, director of sustainable business,
at +46 709-73 50 19.
urban and KwaZuluNatal has earned the Best
Destination for meetings,
incentives, conferences
and exhibitions (MICE)
award for the second year in a row from
Business Destinations.
The Durban KwaZulu-Natal Convention Bureau, which promotes the meeting
and business tourism services of the
South African province of KwaZuluNatal and the metropolitan area of
Durban, said it has secured more than 30
“significant business events” for the city
and province since it was established in
2010. In that time, Durban has improved
its International Congress and Convention Association ranking by 70 spots.
“This is a fitting accolade to the
wide range of highly professional and
experienced business event service providers and venues in our province,” said
James Seymour, the bureau’s CEO.
Seymour said the Durban ICC is the
best facility of its kind in Africa and
one of the best in the world. The facility
was named as Africa’s Leading Conference Center last year by World Travel
Awards and was ranked in the top 20
convention centers in the world by the
International Association of Congress
Centers. The conference center is located between beachfront hotels and the
city’s business district.
“Furthermore, our province offers
business event delegates a particularly
distinctive overall meeting experience,
which we fondly refer to as being the
‘Zulu Kingdom’ experience,” he said. “It
is in many respects unique, and that is
what modern delegates are looking for
when they make a decision whether or not
to attend a particular business event.”
>> Booth 3023
>> durbankzncb.co.za
Scandic also first
in digital check-out
Scandic also is the first hotel chain in the
Nordic region to offer a digital solution for
checking out at its hotels.
In just a few quick steps, guests can
pay for their room and check out on their
smartphone or computer. Scandic is piloting the new solution at Scandic Park in
Stockholm before it rolls out the service at
all of its hotels.
“It’s so easy,” said Marcus Allback,
players’ manager of Sweden’s national
soccer team, who tried out the new system
when the team stayed at Scandic Park.
“When I stay at a hotel I want to spend
my time on other things, like enjoying a
leisurely breakfast, so having this option
is perfect.”
With just a few clicks, guests can
view their bill and check out using
their mobile phone. The receipt is emailed
straight to their inbox and they can drop
their keycard in a box at the reception
desk.
“This is an important tool for improved
convenience, making stays easier for our
guests,” said Olle Soder, Scandic project
manager. “Many people are familiar with
similar solutions in other contexts, such as
banking and airports. It feels only natural
that we should offer the same facility at
our hotels.”
>> Booth 2819
>> scandichotels.com
A new app makes it easy for visitors and organizers to find information about Monterey, Mexico.
CINTERMEX app puts event
planning at your fingertips
C
INTERMEX International
Convention and Exhibition Center in Monterey,
Mexico, offers its mobile
app, Eventos en CINTERMEX, as a gateway to explore what the
venue can provide your clients.
The app makes it easy for visitors and
organizers to find general information
about the convention center, local events,
hotels, restaurants and detailed information
about their conventions or events. The app
also allows guests to preregister, gives them
access to online surveys, and provides a
section for sponsors with their logos, banners and other vital information. To rent the
special services listed on the app, contact a
sales representative at +52 (81) 8369 6934.
Recent events at CINTERMEX included
the Expo Proveedores del Restaurante (Expo
Restaurant Suppliers), Aug. 6-7; Constructo
2013 (International Exhibition of the Construction Industry), Aug. 22-24; Expo Tendencias
(Tendencies) 2013, Sept. 1-2; and Expo Capital
Humano/Expo Finanzas/Expo Oficinas (Human Resources/Finances/Offices), Sept. 11-12.
Since its opening in 1991, CINTERMEX
has been renowned for its stunning architecture and its huge contributions to the development of business in Monterey. The center
hosts more than 600 events per year, ranging
from conferences and meetings to consumer
and industrial exhibitions. For more information, contact Wanda Huerta at whuerta@
cintermex.com.
>> Booth 1233
>> cintermex.com
38
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Westin Grand Cayman adds spice
A
ward-winning Chef Michael
Farrell is spicing things up
at the Westin Grand Cayman
Seven Mile Beach Resort &
Spa. Upon joining the resort,
Farrell has brought his New Orleans-style
cuisine to the Caribbean resort.
Drawing on 25 years of experience leading restaurants throughout the United States,
Farrell has reshaped the resort’s food and
beverage program, which includes the AAA
Four Diamond-rated Casa Havana, Ferdinand’s Caribbean Café, Tortuga Beach Grill &
Bar, Café Soleil and the catering department.
Farrell’s new restaurant concepts were inspired
by his Southern Coastal style, which originated
in New Orleans and encompasses the cuisine
from the Virginia coastline down to Texas. His
arrival coincided with the resort’s unveiling of
a multimillion-dollar renovation.
“I’m thrilled to call Grand Cayman
and its world-renowned culinary scene my
new home. The Caymanians’ passion for
inventive dining is an important element of
the culture,” Farrell said. “I want to expand
the island and resort’s compelling culinary
offerings by infusing my passion for New
Orleans and Southern Coastal cuisine into
all aspects of the resort’s food and beverage
program. We’ll purchase only the freshest
ingredients from local farmers and fishermen while incorporating coastal options,
such as oysters and caviar from the Gulf,
pork and rabbit from Florida and delicacies
like spiny lobster from neighboring islands.”
Farrell has an extensive track record of
success and has been recognized by The
James Beard Foundation, Wine Spectator,
Bon Appétit and DiRoNA along the way.
Most notably, Farrell spearheaded an awardwinning dining program at New Orleans’
Maison Dupuy Hotel that paved the way
for his award as one of the “Top Five Chefs
of Louisiana” by New Orleans Magazine.
Farrell opened the hotel’s restaurant Le
Meritage in 2009, which featured his signature Southern Coastal style. His innovations
took the Big Easy culinary scene by storm;
Le Meritage received four “Beans” and a
four-star rating from the city’s top restaurant
critics. It was awarded “Best New Restaurant” by New Orleans Magazine within just
six months of opening. Le Meritage was also
featured by Esquire magazine as one of the
“Top Five Post-Katrina Restaurants.”
Farrell later opened another restaurant
concept at Maison Dupuy called Bistreaux
New Orleans, and his “inspired comfort food”
was also awarded New Orleans Magazine’s
“Best New Restaurant” accolade. At Maison
Dupuy, Farrell worked closely with Westin
Grand Cayman’s current Area Managing Director and General Manager Morty
Valldejuli, who recruited him to the resort on
Seven Mile Beach because of his successful
programming and award-winning visions.
“Throughout my 25 years in the hospitality industry, Michael has been the best chef
I’ve worked with,” Valldejuli said. “He is a
true culinary leader who delights in working hands-on with his hotel team and local
community, as well as mingling with guests.
With his undying passion for culinary arts,
I’m confident Michael will bring his esteemed
skills to the island and make the resort a dining destination in itself. His goal is to make
guests feel as if they have every gastronomic
experience they need on location, so they’ll be
less likely to travel beyond the resort.”
Farrell feels most passionate and proud of
his contributions to charities, including Café
Reconcile, a New Orleans culinary program
for underprivileged youth; March of Dimes;
American Kidney Foundation; American
Heart Association; Local First Responders;
and WYES local public television, among
others. Farrell’s daughter Edi often accompanies him on television shows to promote
how cooking with children is a valuable
life lesson. He looks forward to continuing
his involvement with local Grand Cayman
organizations and charity efforts.
Westin Grand Cayman Seven Mile
Beach Resort & Spa, a part of the Pyramid
Hotel Group, stretches across eight acres
along Seven Mile Beach on Grand Cayman
Island. The 343-room resort features every
vacation and corporate meeting amenity.
Most guest rooms offer breathtaking ocean
views. The grounds are home to the island’s
largest freshwater swimming pool, the
full-service Hibiscus Spa, an engaging kids’
The Westin Grand Cayman
club, exhilarating water sports and more
than 9,000 square feet of indoor and 60,000
square feet of outdoor event space for memorable weddings and corporate incentive
programs. Shopping and local attractions
are steps away. Pyramid Hotel Group is a
privately held Boston-based hotel company
with 68 hotels and resorts under hotel management and asset management, comprising
more than 26,400 rooms and approximately
9,600 employees. Pyramid Hotel Group provides hotel management, asset management
and project management services to a vast
array of hotel assets ranging from a 90-room
limited-service hotel to world-class properties with more than 1,000 rooms.
>> Booth 2652
>> westingrandcayman.com
Yosemite Gold Country:
Great place for MICE travel
Y
osemite Gold Country,
encompassing more than half
of Yosemite National Park,
as well as some of the best
preserved authentic old west
towns in America, is the perfect affordable
choice for something new and different in
Northern California.
With its exhibiting partners, Evergreen
Lodge at Yosemite and The Hotel at Black
Oak Casino, the area provides meetings,
incentives, conferences and exhibitions
(MICE) and group travel planners the
experience of a lifetime. Evergreen Lodge
at Yosemite is a wonderful historic property set in the high country of the Sierra
Nevada Mountains adjacent to the park,
and The Hotel at Black Oak Casino is a
brand-new, four-star property located near
several of the old west towns dating from
the 1849 California Gold Rush.
Yosemite and the surrounding Sierra
Nevada Mountains and foothills offer
exceptional scenery, along with every
outdoor activity imaginable, from the
traditional golf, fishing, hiking, horseback
riding and boating to the more unique,
such as panning for gold the way miners
did it 160 years ago, zip lining, whitewater
rafting or a guided photo safari through
Yosemite National Park.
The area also offers group options
that focus on the old west history via live
theater, great museums and a wide range of
culinary activities. Additionally, there are
some amazing and unique venues for events
for crowds of 20 to 400, including a historic
Opera House, an old west train featured in
hundreds of films and TV shows, an entire
old west town (Columbia, Calif.), boats on
mountain lakes accommodating 40 to 60
people, the oldest continually operating saloon in California, as well as amphitheaters
and outdoor venues in the mountains, on
lakes and in the oak-studded foothills.
Located near San Francisco, Sacramento and Fresno, Yosemite Gold Country
is easy to get to and will leave a group a
lifetime of memories.
>> Booth 721
>> yosemitegoldcountry.com
Yosemite Gold Country, located in Northern California, encompasses more than half of Yosemite
National Park, as well as some of the best preserved authentic old west towns in America.
39
Proof in Scottsdale offers relaxed respite
E
mbark on a cross-country road
trip down the main streets of
the United States at Proof,
located at Four Seasons Resort
Scottsdale at Troon North.
Featuring homestyle comfort fare sourced
exclusively within the United States, this
relaxed restaurant promises to fast become
a casual neighborhood hangout, perfect for
a relaxed dinner together, an evening with
the family or drinks with friends.
“We want Proof to surprise you — this
is not your traditional resort restaurant,”
said Bryan Feigenbaum, Four Seasons
Scottsdale’s director of food and beverage.
“When you walk in, you will see servers
outfitted in denim and gingham, a soda
jerk serving up milkshakes and spiked ice
cream concoctions and a railroad track
running through the restaurant. This is not
a special occasion place where you have to
wonder what to wear.”
Designed by Paul Duesing Partners in
the space that formerly housed Crescent
Moon, the restaurant evokes a casual and
comfortable approach following a $2.5 million renovation. The decor of the restaurant
draws on the area’s history as a stagecoach
hitching post and the frontier spirit of the
Wild West, with a railroad track running
perpendicular through the dining room as
well as black-and-white photographs of
conductors and railroad workers.
Guests can take in the outdoors from
every angle with walls that open to views of
Pinnacle Peak and extensive patio dining.
Televisions, games and a bustling bar bring
buzzing energy to the restaurant on a nightly
basis. Executive Sous Chef Jesse Hansen and
his innovative culinary team have drawn on
classic American favorites to build the menu.
Guests can expect menu items such as fried
green tomatoes, shrimp and oyster po’ boys,
and chicken and waffles with bacon and
bourbon syrup. An old-fashioned soda fountain serves up nostalgic milkshakes, malts
and floats or guests can order a hand-sliced
sandwich or charcuterie board at the counter.
Children will delight in the special
touches throughout. A seasonal selection of
handmade candies, including caramels, peppermint sticks, fudge, saltwater taffy, is available along with flavored popcorn. Special
“TV dinner” menus for kids combine classic
favorites with melamine dinnerware, and
“we want Proof to surprise you —
this is not your traditional resort
restaurant.”
Bryan Feigenbaum
Director of Food and Beverage
Four Seasons Scottsdale
nostalgic cartoons will be broadcast during
breakfast. For adults, the restaurant highlights
small-batch and craft-distilled American
spirits, with an emphasis on bourbon and
whiskey, as well as wines from across the
country. More than 50 microbrews are available, with six beers on draft, and a selection
of more than 50 wines includes four wines on
tap, served in chemistry beakers.
The music mix and TV schedule in
Proof changes from sunrise to sunset.
Breakfast features American sitcom theme
songs and vintage cartoons. During lunch,
classic westerns are on the screen, and
bluegrass, country and light jazz are on the
airwaves. Tune in as the sun goes down
with professional and collegiate sports on
the screens and American rock, jazz and
funk in the background. And on select
nights, patrons enjoy local live music. Proof
is open daily for breakfast, lunch, dinner
and bar service from 7 a.m. to 11 p.m.
>> Booth 1952
>> fourseasons.com
Meetings and Events
in Wine Country
Santa Barbara wine country’s premier boutique hotel
400 Alisal Road, Solvang, California, www.hotelcorque.com 805.686.8632
Hotel Corque is owned by the Santa Ynez Band of Chumash Indians
40
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2012
Meeting planners take note
of Minneapolis Northwest
T
Rosen Shingle Creek recently opened Mi Casa Tequila Taqueria, bringing its total dining and lounge options to 15.
Rosen Hotels & Resorts expands,
upgrades three Orlando properties
R
ecent additions and renovations to three Rosen Hotels &
Resorts properties in Orlando,
Fla., have further enhanced
their appeal to meeting and
convention planners. The three hotels are
the 800-room Rosen Plaza, the 1,334room Rosen Centre and the 1,500-room
AAA Four Diamond Rosen Shingle Creek.
Rosen Centre recently unveiled its new
18,000-square-foot Executive Ballroom
and 4,500-square-foot pre-function space
to bring the hotel’s total meeting and event
space to 150,000 square feet. Additionally, the hotel introduced The Spa at Rosen
Centre, a 7,100-square-foot hotel amenity
with seven treatment suites and a fitness
center. The hotel also recently opened its
Stir Lobby Bar.
Rosen Shingle Creek recently opened
Mi Casa Tequila Taqueria, bringing its
total dining and lounge options to 15, with
an additional 17,000 square feet of indoor
and scenic outdoor event space.
In all, Rosen Plaza boasts 490,000
square feet of meeting and event space.
Rosen Plaza’s Gary Sain Memorial Bridge
will open in the fall, offering a convenient,
covered pedestrian connector from the
Orange County Convention Center to the
hotel. Rosen Plaza, which features 60,000
square feet of meeting and event space, recently renovated 10 hospitality, six junior
and two presidential suites.
Planners Perks are available at each
of the three properties for new business
during November and December, as well
as all of 2014, based on availability. For a
limited time, planners can enjoy special
offers based on program size needs, such
as credits to master accounts, multiyear
signing bonuses, and high-speed, complimentary wireless Internet. The hotels also
offer Rosen Rewards, rosenrewards.com, a
program open to groups of all sizes to assist meeting planners in creating corporate
social responsibility programs for their
groups while in Orlando.
Together, the three Rosen convention
hotels offer the most rooms, most meeting
space and closest proximity to the Orange
County Convention Center of any Orlando
convention hotels. Combined, they feature
the nation’s second-largest column-free
ballroom at 95,000 square feet and lead
the Orlando convention market with more
than 3,634 rooms and a total of 700,000
square feet of flexible meeting and event
space.
All three hotels have been designated
a Two Palm Green Lodge by the
Florida Department of Environmental
Protection.
>> Booth 2358
>> rosenhotels.com
Together, the three Rosen
convention hotels offer the most
rooms, most meeting space and
closest proximity to the orange
county convention center of any
orlando convention hotels.
he Minneapolis Northwest Convention &
Visitors Bureau recently
treated 30 meeting professionals to an opportunity to “Take a Closer Look” at
the Minneapolis Northwest area as
a meetings destination. The Minneapolis Northwest tour took meeting
and event planning professionals on a
one-day journey through 10 different
hotels and unique venues.
The tour provided an opportunity
for participants to see, hear, touch
and experience just some of what
the Minneapolis Northwest area has
to offer, according to HelmsBriscoe
Regional Vice President Debbie Van
Ravenhorst, who was among the 30
professionals on the tour.
“I am really glad I attended,” said
Van Ravenhorst. “I have been spreading
the word about the hotels we saw and
the great venues. I learned a lot about the
northwest side of Minneapolis.”
Among the stops on the tour were
Embassy Suites Minneapolis North,
Earle Brown Heritage Center, Crowne
Plaza Minneapolis North, Minneapolis Marriott Northwest, Holiday Inn &
Suites Arbor Lakes, WhirlyBall Twin
Cities, The Oilerie Maple Grove, The
Paint Pub, Redstone American Grill
and Biaggi’s Ristorante Italiano.
“We surveyed meeting planners,
asking them what they wanted to
see on the tour,” said Minneapolis
Northwest Convention & Visitor Bureau Corporate and Convention Sales
Manager Annette Belding. “They
really wanted a mix of unique venues
and restaurants. We let them choose.”
Lorenz Bus Service Inc. graciously
provided transportation for the tour,
which gave the company the opportunity to showcase its new, 58-passenger
bus. Jim Kruger of LandMark Photography & Design lent his services for the
tour, as well, taking photos of attendees
and venues throughout the day.
Minneapolis Northwest Convention & Visitors Bureau is the
destination marketing organization
that represents the northwest suburbs
of Minneapolis, including: Brooklyn
Center, Brooklyn Park and Maple
Grove. The bureau offers complimentary services to assist planners,
tour operators and sporting event
planners, all while encouraging them
to utilize the lodging and venues in
its member cities.
>> Booth 808
>> minneapolisnorthwest.com
41
InterContinental London Park Lane gets royal makeover
T
he InterContinental London Park
Lane hotel has unveiled a newly
designed Royal Suite that pays
homage to its 145 Piccadilly
location — the site of Queen
Elizabeth II’s former childhood residence.
Located on the eighth floor of the
hotel, the Royal Suite’s timeless design
encapsulates signature styles from Her
Majesty’s early life to the present, creating
residential grandeur that’s perfectly suited
to entertaining, meeting or relaxing.
At its heart, the Royal Suite is a stunning living and entertaining area that
celebrates old world glamour and features
an opulent hand-blown glass chandelier
inspired by Her Majesty’s diamond collection. An elegant dining area, complete with
black lacquer dining table and bespoke accessories, is complemented by an intimate
seating alcove. This plush velvet cocoon is
ideal for post-dinner cocktails while soaking up the Knightsbridge skyline.
The Royal Suite also features limitededition artwork, as well as a stylized study
area complete with traditional writing desk,
The Royal Suite is a stunning living and entertaining area that features a hand-blown glass chandelier inspired by Her Majesty’s diamond collection.
white leather wingback desk chair and a collection of Taschen curated books. The master
bedroom boasts a sumptuous flora-lined satin
canopy bed, an expansive, walk-in wardrobe
and luxurious cream Calcutta marble ensuite
replete with reclaimed antique mirrors.
The Royal Suite also sits at the heart of
the new “by appointment” suite collection,
one of the largest such offerings in the
capital. The four interconnecting rooms
have been redesigned in a matching style
and can be joined to create an incredible
five-bedroom, five-bathroom space totaling more than 2,100 square feet. The “by
appointment” collection offers the ultimate
luxury with a flexible design that can be tai-
lored exclusively to the needs of each guest.
Finally, the Royal Suite and connecting
rooms also complement a new porte-cochère,
updated meeting and events floor, as well as
the revitalized Club InterContinental.
>> Booth 2616
>> london.intercontinental.com
300,000 sq. ft. convention center
16,000 hotel rooms
125 downtown restaurants
10 minutes from international airport
With a variety of meeting spaces, affordable
hotels, live music, night life, natural beauty, and
a casino — all in a convenient downtown area
— you’ll find it easy here. visitmilwaukee.org
42
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A new and
evolving
destination,
Orlando delivers
I
n recent years, Orlando, Fla., has
undergone a remarkable transformation.
New world-class convention hotels have
played a starring role in this ongoing
evolution as the destination continues
to move forward, serving new industries
and developing new ideas. In fact, Orlando
is set to welcome a number of new hotels
between now and 2014, including The Alfond Inn at Rollins College, Aloft Orlando
Downtown, B Resort Lake Buena Vista in
the Walt Disney World® Resort, Cabana
Bay Beach Resort at Universal Orlando®
Resort, and the Four Season Resort Orlando at Walt Disney World Resort.
Meeting and convention planners will
find it easy to draw groups to the popular
Florida hot spot. Downtown Orlando is experiencing a renaissance, with sophisticated
dining, nightlife and entertainment options
waiting to be discovered. The country’s most
advanced arena and events center, the Amway Center — home of the NBA’s Orlando
Magic — is a unique meeting or event venue
where concerts, sporting events and stage
shows are sure to excite attendees.
Now under construction, the Dr. Phil-
When completed in the fall of 2014, the Dr. Phillips Center for the Performing Arts will be a sought-after downtown destination for visitors to orlando.
lips Center for the Performing Arts will
be the latest of Orlando’s up-and-coming
entertainment venues, soon to be a soughtafter downtown destination for meeting
attendees, corporate groups and even teambuilding activities. Scheduled for completion in the fall of 2014, the facility features
two theaters, a public performance space
and separate educational facilities.
New additions to Orlando’s theme
parks include the all-new SeaWorld
Orlando® Antarctica: Empire of the
Penguins, Transformers™: The Ride3D at Universal Orlando Resort and the
expanded and enhanced Fantasyland at
the Magic Kingdom® Park at Walt Disney
World Resort. Walt Disney World Resort
has begun construction on a new addition,
which will transform Downtown Disney
into the new Disney Springs, doubling the
Westin Dragonara named Mediterranean’s top resort
M
alta’s Westin
Dragonara Resort
was named the
Mediterranean’s
Leading Resort Aug. 31
at the World Travel Awards.
Known as “The Oscars of the Travel
Industry,” the World Travel Awards set the
benchmark for quality. More than 1,300
travel, tourism and hospitality companies
competed for this year’s awards.
“The Westin Dragonara Resort strives
to exceed guests’ expectations consistently, while ensuring that they leave the
hotel feeling better than when they arrived, and this award is testimony of the
standard of this hotel and resort,” said
Michael Camilleri Kamsky, the Westin
Dragonara’s general manager.
Westin Hotels & Resorts are
owned by Starwood Hotels & Resorts
Worldwide, Inc., one of the leading
hotel and leisure companies in the
world. With 1,025 properties in nearly
100 countries and territories, Starwood’s brands include St. Regis®, The
Luxury Collection®, W®, Westin®, Le
Méridien®, Sheraton®, Four Points® by
Sheraton, the recently launched Aloft®
and Element®.
>> Booth 2652
>> westindragonaramalta.com
The World Travel Awards named
Malta’s Westin Dragonara Resort
the Mediterranean’s Leading Resort
out of more than 1,300 travel, tourism
and hospitality companies that
competed.
amount of shopping, dining and entertainment. The Fantasyland expansion at Magic
Kingdom will continue with the opening
of the Seven Dwarfs Mine Train Coaster
and Animal Kingdom will begin construction on its Avatar-themed land expansion.
Universal Orlando Resort has announced
new additions for 2014. The Wizarding
World of Harry Potter’s Diagon Alley will
be located at Universal Studios Florida
and will feature new shops, restaurants
and an interactive ride located in Gringotts
Bank. The Hogwarts Express, located
at Islands of Adventure, will provide
transportation between Diagon Alley and
Hogsmeade.
Located along International Drive,
construction has begun on I-Drive Live
— an exciting dining, entertainment and
shopping area. Phase I of the I-Drive
Live project is set to welcome visitors
this year, with Kings Bowl already open.
Occupying 95,000 square feet, the $200
million project boasts more than 75 shops,
restaurants and attractions, including a
25,000-square-foot Madam Tussauds wax
museum, the 25,000-square-foot Sea Life
Aquarium and the focal point — the 425foot Orlando Eye observation wheel.
When the sun goes down, meeting
attendees can find after-hours inspiration
in Orlando’s six newly designated dining
and entertainment districts, with culinary
hot spots and vibrant cultural scenes. The
districts are Winter Park (Southern chic),
Restaurant Row (prime dining destination), Convention Area (entertaining
options), Downtown (vibrant nightlife),
Universal/CityWalk (adventurous and
energetic) and Disney/Lake Buena Vista
(signature excitement).
>> Booth 1809
>> orlandomeeting.com
43
Select business
and pleasure
H
otel AC Barcelona Forum
is one of Barcelona’s best
hotels for conferences and
seminars with its multiple
spacious and well-equipped
rooms designed to play host to a variety
of events for as many as 550 people.
The hotel, which has 368 guest rooms,
is located in the new and expanding business and trade-fair area of the city, and
it is directly connected to the Barcelona
International Convention Center. It is a
10-minute car ride to the city center.
AC Barcelona Forum’s outdoor swimming pool offers superb views of the city
and makes the perfect space for guests to
leave the stresses of the day behind. The
spa, Planta Natura, offers guests massages, body treatments and whirlpools.
AC Hotels by Marriott is a joint venture between AC Hotels and Marriott
International. The chain has a portfolio
of more than 80 hotels in Spain, Italy
and Portugal. AC Hotels by Marriott
primarily are located in major cities.
The hotels are cosmopolitan, dynamic
and make guests feel part of the city.
>> Booth 2604
>> marriott.com
AC Barcelona Forum offers superb views of the city and is only a 10-minute car ride from the city center.
Visitors to the VisitEngland Booth 2416, where Conference Cambridge is also located, will have the opportunity to enter into a drawing with a chance to win a special, limited-edition Brit Bag
designed and manufactured by the award-winning Cambridge Satchel Company to commemorate the birth of Prince George of Cambridge and the Queen’s Diamond Jubilee.
Cambridge plants flag at IMEX America for first time
C
onference Cambridge is joining forces with VisitEngland
at IMEX America — flying
its flag to let people know
Cambridge is the ideal location for conferences and events.
Visitors to the VisitEngland Booth
2416 will have the opportunity to enter
into a drawing with a chance to win a special, limited-edition Brit Bag designed and
manufactured by the award-winning Cam-
bridge Satchel Company to commemorate
the birth of Prince George of Cambridge
and the Queen’s Diamond Jubilee.
The official, free venue-finding service
for the University and its Colleges, Conference Cambridge is promoting its first-class
portfolio of historic and contemporary
venues at IMEX America for the first time.
According to Conference Cambridge
Manager Kelly Vickers, the city has an
international reputation not only for its
University but also its groundbreaking
scientific and medical research.
“We are delighted to be attending IMEX
America to fly the flag for Cambridge and to
showcase our range of venues and facilities
for meetings,” Vickers said. “Cambridge can
deliver a truly unique event experience and
with the recent additions to our portfolio, we
now offer a wider choice of venues suitable
for events of all types.
“We are located less than an hour by
rail from London, and with the recentlyannounced routes and opportunities to
connect via Europe and fly into Cambridge
International Airport, we are ideally situated
for all types of events. We want to encourage
IMEX delegates to visit us at Booth 2416 to
hear more about Cambridge and have the
opportunity to win a truly Cambridge gift.”
>> Booth 2416
>> conferencecambridge.com
44
IMEX AMERICA
AMERICASHOW
SHOWDAILY
DAILY tUesDaY,
tUesDaY,oct.
oct.
2013
9,15,
2012
Grand Hyatt Hong Kong launches new guestrooms
G
rand Hyatt Hong Kong is
excited to unveil a selection
of new guestroom floors.
The new guestroom design
blends the traditional and
modern in an elegant, residential style, anchored by a sense of Hong Kong’s oriental
heritage and contemporary outlook.
Designed by BAR Studio, the new
guestrooms are spacious. The bedroom
and bathroom are designed to visually
blend, creating the feel of one generously
large space with the ambience of a sophisticated home. The rooms are intimate,
beautiful, effortless and functional. Lines
are clean but comfortable and are underpinned by carefully detailed compositions
of both forms and materials.
There are spectacular views of the Victoria Harbor and the Hong Kong skyline
throughout the rooms. An open connection between the bedroom and the bath
(screened by an operable Roman-blind)
provides an open view from the room
entry and brings with it natural light. The
guestroom living area is adjacent to the
windows, creating another dimension to
the room experience and allowing guests
to truly engage with the view and the
unique connection to Hong Kong it offers.
The room and corridor palettes are
grounded in the natural finishes and neutral tones of stone and timber, augmented
with rich colors and materials: silk wall
coverings in red and gold, bronze metal,
anise-toned leather, silk cushions and
hand-blown glass light fixtures with gilded
highlights. Throughout the space, Oriental
accents are found in the notes of rich color
and detail. The generously sized solid timber table, positioned to take full advantage
of the view, adapts easily from an in-room
dining table to a spacious an effective
work zone (complemented by the adjacent
credenza supplying services and additional
storage), with custom lighting designed to
accommodate each of these uses.
Acknowledging the history of the
hotel, the new guestrooms reflect upon
the evolution of Grand Hyatt Hong Kong
There are spectacular views of the Victoria Harbor and the Hong Kong skyline from the rooms.
and embrace the delight of rediscovering
familiar elements from previous incarnations; existing photographs and decorative objects from the hotel are carefully
incorporated into the new design. In the
guestrooms, John Young Studio’s blackand-white photographs provide a sharp
contrast to the soft-toned backgrounds,
and the large pieces bring a burst of color
into the room, augmenting the luxurious
yet natural palette. The new guestrooms
combine an international outlook with a
local understanding and bring carefully
crafted detail to spaces that are sophisticated, elegant and relaxed.
>> Booth 2240
>> hongkong.grand.hyatt.com
45
Liverpool offers new event
organizers support program
A
rena and Convention Centre (ACC) Liverpool has
launched a unique program
— Advantage by ACC Liverpool — to support international conference and event organizers
interested in Liverpool as their next event
destination.
The packaged program will support
organizers where they need it: pulling
together the resources of the venue and
the destination. The waterfront facility
— home to BT Convention Centre, Echo
Arena and coming in 2015, Exhibition
Centre Liverpool — provides all the elements required for a successful event.
ACC Liverpool has distilled this
support into four pillars: event growth,
managing risk, destination support and
delegate experience.
“We have held a series of successful
international events and, from listening
to our existing and prospective clients,
we understand that Liverpool can be
perceived as an exciting yet — for some —
unknown and untested destination,” said
Kerrin MacPhie, director of sales of ACC
Liverpool. “Through Advantage by ACC
Liverpool, we want to support organizers
in selecting Liverpool as their destination.
As one of the UK’s leading conference
venues, we are central to the destination
and, with our partners in the city, we have
the ability to unlock the key elements to
a successful conference: funding, people,
transport and accommodation.”
MacPhie said ACC Liverpool recently
expanded its sales staff, which is capable
of working closely with organizers to
grow delegate numbers and to introduce
the destination to exhibitors, sponsors and
other stakeholders.
“We will provide an unrivaled welcome to the city and enable access to
a wide range of support, all targeted at
delivering successful events,” she said.
“Advantage by ACC Liverpool creates
tailor-made programs for conference orga-
Advantage by ACC Liverpool will give organizers confidence in Liverpool’s ability to deliver.
nizers, which could include exhibitor days,
organizing civic receptions, coordinating
delegate transfers, flying key decision
makers into the destination, negotiating
preferential rental deals and supporting
pre-event marketing.”
Earlier this year, Liverpool Convention Bureau, supported by ACC Liverpool,
launched its Confident Conferencing campaign. To distinguish Liverpool from other
destinations, the campaign builds on the city’s
attributes, such as its status as European Capital of Culture in 2008, the unparalleled range
of first-class conference venues, heritage and
culture, and growing hotel options.
Advantage by ACC Liverpool will give
organizers the confidence in Liverpool’s
ability to deliver a good event experience.
“For many years we have combined a
raft of event support for conference and
event organizers, but this is the first time
it has been packaged,” MacPhie said.
“We have created something that organizers can relate to, and we look forward to
working with them in choosing the right
support package for their future events in
Liverpool.”
>> Booth 2416
>> accliverpool.com/advantage
46
IMEX AMERICA
AMERICASHOW
SHOWDAILY
DAILY tUesDaY,
tUesDaY,oct.
oct.
2013
9,15,
2012
Trump Hotel Collection acquires Doral Golf Resort & Spa
T
he iconic Doral Golf Resort
& Spa is now a member of
the Trump Hotel Collection.
Known for its five championship golf courses, including
the legendary Blue Monster, Doral once
represented the pinnacle of luxury. By
investing more than $200 million in capital improvements to the almost-800-acre
resort — including its 700 guestrooms,
vast ballrooms and meeting facilities, and
sprawling spa — the Trump Hotel Collection will aggressively reposition Doral
Golf Resort & Spa Miami during the next
18 months, restoring it to the magnificence
of its heyday half a century ago.
“Every year, my father and mother
would take me to Doral for a weekend. It
was the ultimate treat for me. It was beautiful,” recalled Donald Trump, chairman
and president. “My ambition is to bring
Doral back to its first 20 years and then
Margaret McMahon, managing director of Wimberly Interiors, called the design vision for Doral
sophisticated, tailored and chic, with warm Floridian colors and bold details. “We are thrilled about
this tremendous opportunity to transform Doral with a fresh and relevant vision,” McMahon said.
WELCOME
CoNTINUED FRoM PAGE 1
organized by Aimia, Motivaction and
HelmsBriscoe, as well as our own Association Focus and Executive Meetings
Forum, also illustrate the high quality of
corporate and association buyers you can
expect to meet at IMEX America 2013.
Many of the major hotel groups have
taken larger booths this year including:
Four Seasons Hotels & Resorts, Hilton
Worldwide, Hyatt International, Marriott
International, Preferred Hotel Group and
Starwood Hotels & Resorts. Among the
new hotel groups exhibiting are: Aman
Resorts, Barcelo Hotels & Resorts,
Dorchester Collection, Rocco Forte Hotels
and Warwick International.
In terms of the 80-plus new booths,
we welcome: Atlanta, Charleston,
Daytona Beach, Detroit, Experience
Columbus, Great Raleigh CVB,
Louisville CVB, Minneapolis NW CVB,
St. Petersburg/Clearwater Area CVB,
Temecula Valley CVB and Visit
Milwaukee. Other IMEX America
first-timers include: Emirates Airlines and
Jordan from the Middle East; Hyderabad
CVB from Asia-Pacific; British Virgin
Islands and Trinidad & Tobago from the
Caribbean; Dubrovnik and Zagreb from
Europe and Ecuador from Latin America.
With a 70-percent increase in the technology area of the show there are numerous
new and innovative exhibitors to meet
including DoubleDutch, Genie Connect,
Magency Digital, Event Dawn, Evenium
and Meetings Maker.
Now that Smart Monday 2013 — powered by MPI — has come to a successful
close, the education focus switches to
the MPI Daily Keynotes in the Sands®
Showroom every morning at 8:45 a.m.
plus the many centers of learning on
the IMEX show floor: The IMEX-CIC
Inspiration Center (the main and largest
education space); the Tech Hub (sponsored
by DoubleDutch) and the Sustainability
Hub (powered by MeetGreen®). Other
top it by a wide margin. When the renovation is complete, Doral will be the greatest
resort anywhere in the country. This
amount of land in this prime a location can
never again be assembled.”
World-famous golf course architect
Gil Hanse will work directly with Trump
and the PGA Tour to completely rebuild
the Blue Monster and the other four Doral
courses.
“We are very excited to have the opportunity to renovate the Blue Monster
course at Doral,” Hanse said. “Few courses
on Tour can claim such a long history and
can span the generations of Tour players
from Nicklaus and Palmer to Woods and
Mickelson. We intend to focus on these
traditions as we seek to update the course to
meet the demands of modern-day tournament conditions. We are also pleased to
be matching our attention to detail in golf
course design with The Trump Organization, with its similar passion for detail, as it
seeks to revitalize the entire Doral resort.”
Trump Hotel Collection has retained
WATG and Wimberly Interiors to reimagine the architecture and design of Doral
with a fresh, relevant vision that capitalizes on the resort’s prestigious heritage.
Trump and his daughter, Executive Vice
President Ivanka Trump, will closely oversee all aspects of the renovation.
“The architectural inspiration for the
resort is Spanish Revival, with Floridian
details and motifs,” said Mark Yoshizaki,
vice president of WATG and the project’s
lead architect. “The property’s facade
will be enhanced with coquina stone,
elegant outdoor walkways and decorative tile work. We are honored to once
again collaborate with Mr. Trump, Ivanka
and their team as they expand the Trump
brand to this strategic asset, which will be
synergistic with his hospitality and golf
investments around the globe.”
Margaret McMahon, managing director of Wimberly Interiors, called the
design vision for Doral sophisticated, tailored and chic, with warm Floridian colors
and bold details.
“We are thrilled about this tremendous
opportunity to transform Doral with a fresh
and relevant vision, mingling the tradition
of the Trump brand with the casual elegance of Miami as a destination,” she said.
The renovation will dramatically
elevate all aspects of the resort, with luxurious hotel rooms and a greatly enhanced
guest experience throughout the public
spaces. Renovation of the main building,
lodges, conference areas, spa and Champions Pavilion will set a new tone for the
resort, while the Members’ Clubhouse will
be redesigned to include vastly upgraded
facilities and amenities.
All five golf courses will be completely
rebuilt, and the driving range will be
lengthened and expanded to more than
twice its current size, making it a worldclass facility befitting the resort and its
historic golf legacy. The property will
remain fully operational during the renovation, which is expected to be completed
this year.
For reservations, please visit
trumphotelcollection.com/miami or call
toll-free (855) TRUMP-00 (878-6700).
places to learn, pick up useful information or simply explore are the App Bar
(sponsored by Quickmobile), the Social
Hub (sponsored by INCON), and our
brand-new Networking Hub (sponsored by
Turkish Airlines). This is the place to join
in with light-hearted, creative approaches
to networking and make new contacts in a
way that feels more “fun than forced.” Finally, the Research Pod in the Inspiration
Center allows small groups to take part
in short, facilitated discussions about the
latest research reports and industry trends.
Again, the emphasis is on discussion not
dictation.
The IMEX America education program
offers more than 170 sessions this year,
all divided into 10 tracks and delivered
by many excellent association partners
and industry experts. There’s no need to
register for any IMEX America education — just turn up and take part. Whether
it’s a 10-person campfire or a 30-person
seminar, all IMEX America sessions have
been crafted with first-class professional
development and career value in mind.
For example, how to use Spotify at events,
best practice content marketing, understanding the differences between U.S. and
international meetings and the benefits of
CSR are just a few of the sessions taking
place today. Using the IMEX App, Show
Catalog or Show Guide is the easiest and
quickest way to navigate the program and
decide what to attend and when.
One important new event takes place
tomorrow and is vital for the U.S. meetings industry. The new IMEX Policymakers Forum, presented by the U.S. Travel
Association, will bring meetings industry
leaders together with government and
civic representatives to discuss a range of
advocacy issues and challenges. As with
our Politicians Forum at IMEX in Frankfurt, we hope this new event will mature
over the years to become an influential
annual platform for promoting the longterm, economic and knowledge-creating
value of the meetings, incentive travel and
events industry.
>> Booth 3045
>> trumphotelcollection.com
MUCH MORE THAN BUSINESS AS USUAL.
Visit us in booth #2027
888.320.7117
I wynnmeetings.com

It`s time. It`s IMEX time.

Transcription

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