H S IPHCA - Illinois Primary Health Care Association

IPHCA
H
S2016
ealth
ource
Illinois Primary Health Care Association
Serving the Medically Underserved Across Illinois for Over 30 Years.
TM
May
Volume 19 Number 5
PCC Expands Care
Management
Program, page 7.
IPHCA Advocacy Day
Events, page 8.
IPHCA Continues
Building the Provider
Pipeline for Health
Centers, page 11.
ACCESS Health Resources: A Coalition
Impacting Health through Food Security
By Elaine Hegwood Bowen, M.S.J., Media Relations Specialist, Access Community
Health Network
A Message from Lee Francis, M.D.,
IPHCA’s Board Chair...................3
Health Center News
Save the Date for IPHCA Annual
Leadership Conference...................... 4
NACHC Report: Health Centers Identify
Workforce Challenges as Barrier to
Growth............................................... 6
PCC Expands Care Management
Program.............................................. 7
IPHCA Advocacy Day Events.................... 8
Clinicians’ Corner
Building Capacity at Community Health
Centers through Telementoring......... 10
IPHCA Continues Building the Provider
Pipeline for Health Centers................. 12
Emergency Preparedness
Coalitions: The Ultimate Guide to Better
Preparedness..................................... 14
Career Opportunities.................... 15
Calendar............................................. 16
The mobile pantry program distributes food items to prioritized areas of Cook
County with the highest need for food assistance.
A
ccess Community Health Network (ACCESS) is proud to partner with the
Greater Chicago Food Depository (GCFD), a nonprofit food distribution and
training center that provides food for people in need while striving to end
hunger in the community. According to GCFD:
• Nearly 800,000 individuals do not know where they will find their next meal.
• Approximately 504,000 individuals must choose between paying for food and
paying for medical bills.
• Around 593,000 individuals must choose between paying for food and paying for
education.
• The number of people in need of emergency and supplemental food is on the
rise.
The Greater Chicago Food Depository works to combat this sobering reality by
providing services throughout Cook County that seek to address the root causes of
hunger. ACCESS and GCFD work collectively to identify and address, and ultimately
eliminate, the root causes of hunger, through several initiatives.
Food Insecurity Screening
A key component of ACCESS’ partnership is that health center staff is trained to
provide patients with food insecurity screenings to connect them with the proper
resources and support they need. ACCESS patients are asked the following questions:
1. Over the past 12 months, did you worry whether your food would run out before
you got money to buy more?
2. Over the past 12 months, did the food you buy not last, and you did not have the
money to get more?
3. Would you like help getting food? (Asked if patient responds “yes” question 1 or 2.)
IPHCA
Continued on page 12.
Illinois Primary Health Care Association
IPHCA
Organizational Members
Bruce A. Johnson
President & Chief Executive Officer
IPHCA OFFICERS
Access Community Health Network
Alivio Medical Center
American Indian Health Service of Chicago
Asian Human Services Family Health Center
Aunt Martha’s Youth Service Center, Inc.
Beloved Community Family Wellness Center
Cass County Health Department
Central Counties Health Centers, Inc.
Chestnut Health Systems, Inc.
Chicago Family Health Center
Christian Community Health Center
Christopher Greater Area Rural Health
Planning Corporation
Community Health Care, Inc.
Community Health Centers of Southeastern Iowa, Inc.
Community Health Partnership of Illinois
IPHCA Board Chair - Lee Francis, M.D., MPH
Erie Family Health Center, Inc.
Chair Elect- Robert Urso
PCC Community Wellness Center
Secretary - Gordon Eggers, Jr., PA-C, MPH
Crusader Community Health
Treasurer - Robert Tanner, MSW, MBA, LCSW
Greater Elgin Family Care Center
Immediate Past Chair - Kim Mitroka
Christopher Greater Area Rural Health Planning Corporation
Chair of Legislation & Public Policy - Berneice Mills-Thomas
Near North Health Service Corporation
Community Nurse Health Center
Crossing Health Care
Crusader Community Health
Eagle View Community Health System
Erie Family Health Center, Inc.
Esperanza Health Centers
Family Christian Health Center
PUBLICATION STAFF
Editor
Amy Watson
Friend Family Health Center, Inc.
Co-Editor/Graphic Designer
Greater Elgin Family Care Center
Kathryn Peterson
Hamdard Center for Health & Human Services
Heartland Community Health Clinic
Heartland Health Centers
Heartland Health Outreach, Inc.
Howard Brown Health
Knox County Health Department
Lake County Health Department/CHC
HOW TO REACH US
IPHCA Communications Department
500 S. Ninth St., Springfield, IL 62701
[email protected]
tel (217) 541-7300, fax (217) 541-7301
Lawndale Christian Health Center
Macoupin County Public Health Department
Mile Square Health Center
Near North Health Service Corporation
PCC Community Wellness Center
Preferred Family Healthcare, Inc.
PrimeCare Community Health, Inc.
Rural Health, Inc.
2016 | May | 2
Shawnee Health Service
SIU Center for Family Medicine
Southern Illinois Healthcare Foundation, Inc.
TCA Health, Inc. - NFP
VNA Health Care
Whiteside County Community Health Clinic
Will County Community Health Center
Established in 1982, the Illinois Primary Health Care Association is a nonprofit
trade association of community health centers (CHCs) that proudly serves as
Illinois’ sole primary care association. IPHCA is governed by an Assembly of
Delegates composed of one director from each Organizational member of the
Association.
The Illinois Primary Health Care Association strives to “improve the health status
of medically underserved populations by fostering the provision of high-quality,
comprehensive health care that is accessible, coordinated, community-directed,
culturally-sensitive, and linguistically-competent.” Ultimately, IPHCA works to
increase access to high-quality, cost-effective primary health care services in
urban and rural populations throughout the state, regardless of an individual’s
ability to pay.
IPHCA Health SourceTM is a monthly publication that provides information
on a variety of topics of interest to community health centers and related
organizations.
A Message from IPHCA Board Chair, Lee Francis, M.D., MPH
Health centers sent their 2015 Uniform
Data Systems (UDS) reports in February,
and the first results are in. We now have
in hand some of the preliminary story
behind the work community health
centers (CHCs) are doing in Illinois.
Granted, the full reports are
not something you would
curl up to read on a rainy
day. Nevertheless, each
year, health centers
across the country report
on their performance.
With over 1,300 health
centers nationally and
48 in Illinois, UDS data is
robust. Even at a high level,
it should tell us something
interesting.
First, I discovered that health centers
in Illinois cover 1,285,400 patients.
That is a new record and represents a
41% growth over the past 10 years, but
what really struck me is the penetration
we have into the overall population of
Illinois. I was shocked when I calculated
that 10% of all Illinois residents actually
visit a CHC for their care...1 in 10! A
few years ago, we were at 7.5%, or
about 1 in 13, of our fellow residents.
In some neighborhoods and towns, the
penetration of health centers into the
local populatoin can reach 20 to 40% or
higher. Turn to UDS Mapper for details
on your health center. The similar way in
which we approach our patients argues
strongly that we are a system of care in
our state, one that has great influence.
A second discovery helped answer a
question that I get all the time. How has
the Affordable Care Act affected you?
Are more of your “customers” getting
insurance? The 2015 UDS results show
convincingly that the answer is yes.
While we still carry a heavy burden of
uninsured patients at 20%, this has been
moving down. It was just a couple of
years ago that we were at 30%. Some
262,500 of our neighbors do not carry
insurance and rely on us for care.
Despite the improved percentage
of insurance coverage in Illinois, our
health centers are committed to caring
for all, regardless of ability to pay,
insurance status or any other status.
This inclusiveness sets us apart and
is key to removing barriers
to people seeking care so
they don’t end up in the
emergency room or
hospital in late stages of
disease.
The data also points out
areas where we can do
better. Baby boomers
are becoming senior
citizens, yet only 5% of
our patients are aged 65 or
older, compared to 13.9% of all
Illinoians. We can learn from our IPHCA
member health centers who do a great
job attracting seniors.
Later this year, more detailed data will
be released from 2015 UDS including
clinical quality and financial data. I’m
sure we will see more evidence of the
wonderful impact health centers are
having in our state.
Keep up the great work!
Executive Officers
Bruce A. Johnson
President & Chief Executive Officer
Kelly Carter
Chief Operating Officer
Adam A. Bruns, CPA
Chief Financial Officer
Governmental Affairs
Jordan Powell
Vice President of Public Policy &
Governmental Affairs
CHC Operations & Data
Susan Gaines
Director of Community Development
& Financial Services
Paula Campbell
Associate Director of Marketplace
Activities
Barry Lacy
Manager of Community
Development
Clinical Services &
Workforce Development
Rajesh Parikh, M.D., MPH
Vice President of Clinical Services &
Workforce Development
Ashley Colwell, MS
Manager of Workforce Development
Mark Clough
Emergency Preparedness
Coordinator
Manasi Jayaprakash, M.D., MPH
Manager of Quality Improvement
Cristina McKay, MPH
Grants Program Coordinator
Ghassan Souri, D.D.S.
Oral Health Consultant
Communications &
Member Services
Amy Watson
Director of Communications &
Administrative Services
Kathryn Peterson
Communications Specialist &
Graphic Designer
Administrative Services
Veronica Steele
Administrative Assistant
Asia Gentry
Administrative Secretary
Accounting & Finance
Shelley Traylor
Accounting Manager
Jennifer Howard
Accounting & Procurement Specialist
Riley Wilkins
Facility Manager
2016 | May | 3
A Message
Health Center News
IPHCA’s 2016 Annual Leadership Conference
October 5-7, 2016
Hyatt Regency St. Louis at The Arch
315 Chestnut Street
St. Louis, MO 63102
The Illinois Primary Health Care Association (IPHCA) will be hosting its 2016 Annual Leadership Conference at Hyatt Regency in
St. Louis, Missouri. Conference sessions will be held Thursday, October 6 through Friday, October 7, 2016.
Some Topics Include:
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Human Resources Strategies to Assimilate and Evaluate Top Talent
Moving Your CHC from Good to Great, Don’t Forget Your Facilities Management Department
Implementation of CDC HIV Guidelines and Opt-Out Testing
Using Denial Data to Optimize the CHC Revenue Cycle
Substance Abuse Treatment in the FQHC: Managing the Opioid Crisis
Overview of the New Medicare Cost Report
Where Margin and Mission Meet: Planning for Fiscally Sustainable Growth
Health System Transformation at FQHC’s Through Evidence Based Interventions to Increase Colorectal Cancer Screening
YES! Your Clinic Can Use Student Loan Forgiveness as a Recruiting Tool and Competitive Edge
Integrating Care Management in the Medical Home
Service Delivery Transformation Through Data
Organizational Transformation Through Common Language and Infrastructure
Legislative Updates: MACRA, MIPS, CCM & MU: the Health Center View
Missed Opportunity? How to Identify and Serve Agricultural Workers
Practice Transformation Network in Community Health Centers
Building Primary Care Capacity in Illinois
Care Management & Population Based Outreach: Implementation in a Primary Care Setting
Surviving & Thriving in the Medicaid Managed Care Environment
Meeting & Sustaining Systems for Successfully Managing HRSA’s 19 Requirements
Management using Onboarding & Lean Six Sigma Principles to Enhance Employee Engagement
InSecurity: IT Threats in Your Organization
Hotel Information
IPHCA has negotiated a discounted rate of $179.00 plus applicable taxes for deluxe and executive suites. Discounted room
upgrades are available. The room block and discounted rate will be available until September 12, 2016.
Note: Because the 2016 Presidential Debate will be held in St. Louis on October 9, 2016, rooms are booking up fast. Book your
room as soon as possible.
2016 | May | 4
For more information, visit www.iphca.org
Health Center News
Community HealtH Centers
SERVING 26% OF THE MEDICAID POPULATION WITH ONLY 2% OF THE FUNDING!
MEDICAID DOLLARS BY PROVIDER TYPE*
2%
14%
Community Health Centers
32%
13%
Hospitals
Long Term Care
MCO Administration
HCBS Waiver Services
9%
Other Providers
Pharmacy
10%
2%
18%
Practitioners
• In Illinois, there are 48 Federally Qualified Health Centers (FQHCs), also known as Community
Health Centers, operating nearly 350 primary, dental and mental health clinic sites statewide.
• The nation’s Health Centers continue to offer additional services on-site – 81% offer mental health
and/or substance abuse treatment, 77% offer oral health, and 40% offer pharmacy – making
health centers an integrated “one-stop shop” for patient care.
• Illinois Health Centers serve over 1.3 million patients – 60% are enrolled in the Medicaid Program
and 20% are uninsured. 95% of Health Center patients have family incomes at or below 200% of the
Federal Poverty Level.
• Health Centers provide access to high-quality care for those communities and patients who need it
most – the underserved, uninsured, and underinsured.
For more information, contact Jordan Powell, Vice President of Public Policy &
Governmental Affairs, at (217) 541-7327 or [email protected].
*Derived from IPHCA analysis of Fiscal Year 2014 claims data obtained from HFS.
2016 | May | 5
• Health Centers deliver a return on investment, creating meaningful jobs and economic impact,
keeping patients out of the emergency room, and reducing health care system costs.
Health Center News
NACHC Report: Health Centers Identify Workforce Challenges as
Barrier to Growth
By Amy Simmons Farber, Communications Director, National Association of Community Health Centers
A
new report reveals that almost
effective patient management and a
in initiatives like the National Health
all community health centers
reduction in the need for costlier care
Service Corps (NHSC), Teaching Health
(95%) are currently experiencing such as hospitalizations and emergency Centers and other training programs
at least one clinical vacancy, and more
room visits. Yet, despite the historic
– as well as innovative solutions
than two-thirds (69%) are recruiting
growth in recent years among both
like telehealth – to help bridge the
for at least one family physician.
health center staff and patients, the
workforce gap.”
The report, “Staffing The Safety Net:
challenge of recruiting, training, and
Building the Primary Care Workforce at retaining needed staff remains a
Despite these staffing challenges,
STAFFING THE SAFETY NET: Building the Primary Care Workforce at America’s Health Centers
America’s Health Centers,” issued by the persistent limiting factor when it comes health centers continue to apply bold
National Association
to expanding access to
community-based solutions to improve
of Community Health
care. By health centers’
population health. They are starting
Centers (NACHC),
own
estimates,
if
all
clinical
food banks and community gardens,
If all CHC clinical
FIGURE 1
PERCENT OF HEALTH CENTERS REPORTING A VACANCY FOR SPECIFIC CLINICAL POSITION
comes
as health
vacancies were filled today, providing housing assistance and job
vacancies were health centers could
100% are serving
centers
serve VACANCIES
training, and integrating behavioral and
ANY CLINICAL
FAMILY
PHYSICIAN
Americans in greater
an additional two million
oral health with primary care, according
filled today,
90%
NURSE PRACTITIONER
numbers
than ever
patients.
to NACHC’s report.
MEDICAL ASSISTANT
CHCs
could
serve
before:
over
24
million
REGISTERED NURSE
80%
people, or 1 in 14
“There is a growing
Other
findings of the report include:
LICENSED CLINICAL SOCIAL
WORKER
2
million
more
DENTIST
70%
Americans.
awareness in the U.S.
• 56% of health centers report at
LICENSED PRACTICAL NURSE/LICENSED
patients.
about the need toVOCATIONAL
grow our
least one behavioral health staff
NURSE
60%
INTERNISTin
Health centers started
primary care workforce
vacancy, such as a licensed clinical
PEDIATRICIAN
more50%than 50 years
general, and it is important
social worker, psychologist, or
PSYCHIATRIST
ago as a daring experiment in President to note that health centers areDENTAL
already
other mental health/substance
HYGIENIST
OTHER LICENSED MENTAL HEALTH
40% Johnson’s War on Poverty.
Lyndon
trying to do that by ‘growing their
abuse professional.
AND/OR SUBSTANCE ABUSE STAFF
Today, that pilot project has evolved
own,’” said Ron Yee, M.D., chief
medical
• Health centers have higher average
PHYSICIAN
ASSISTANT
30%
OBESTETRICIAN/GYNECOLOGIST
into the largest and most successful
officer at NACHC. “Health centers
are
vacancy rates for physicians than
PSYCHOLOGIST
primary
health
care
system
in
the
actively
training
and
educating
the
next
hospitals.
20%
NON-LICENSED MENTAL HEALTH
AND/OR
SUBSTANCE
ABUSE
STAFF
United States. As proven innovators in
generation of primary care providers
• More than half of all NHSC
PHARMACIST
10%
addressing
chronic disease, they also
and devote significant resources
to
the
participants are providing care at a
CERTIFIED NURSE MIDWIFE
save the95%
nation’s
health care system
task. But they cannot do it alone.
health center.
VISIONWe
SERVICES STAFF
69% 50% 48% 41% 38% 37% 31% 23% 19% 18% 16% 16% 16% 13% 9% 8% 7% 6% 6%
0%
about $24 billion annually through
must prioritize our national investment
• Health center providers make up
53% of current NHSC
FIGURE 2
participants and 61% of
AVERAGE HEALTH CENTER CLINICAL VACANCY RATES
currently listed NHSC
30%
FAMILY PHYSICIAN
vacancies are at health
LICENSED CLINICAL SOCIAL WORKER
centers.
ALL CLINICAL VACANCIES
NURSE PRACTITIONER
PSYCHIATRIST
REGISTERED NURSE
DENTIST
INTERNIST
20%
PEDIATRICIAN
OTHER LICENSED MENTAL HEALTH
AND/OR SUBSTANCE ABUSE STAFF
MEDICAL ASSISTANT
DENTAL HYGIENIST
LICENSED PRACTICAL NURSE/LICENSED
VOCATIONAL NURSE
2016 | May | 6
10%
OBSTETRICIAN/GYNECOLOGIST
PHYSICIAN ASSISTANT
PSYCHOLOGIST
VISION SERVICES STAFF
PHARMACIST
NON-LICENSED MENTAL HEALTH
AND/OR SUBSTANCE ABUSE STAFF
0%
25% 17% 13% 13% 13% 12% 12% 10% 8%
8%
7%
7%
7%
6%
5%
5%
4%
3%
3%
3%
CERTIFIED NURSE MIDWIFE
3
The NACHC report was
released as thousands
of health center leaders
and advocates convened
for the 2016 NACHC
Policy & Issues Forum,
a national conference
in Washington, D.C.
that is the largest
gathering of health
center professionals. For
more information about
NACHC and the mission
and accomplishments
of health centers, visit
www.nachc.org.
Health Center News
PCC Expands Care Management Program
By Katherine Suberlak, Chief Population Health Officer, PCC Community Wellness Center
“What is extraordinary is that we are
reconnecting individual care to the
patient,” said Katherine Suberlak,
PCC’s chief population officer. “With a
care coordinator, priority populations,
such as postpartum mothers and
individuals who have recently visited the
emergency room, have the one-on-one
support they need to navigate through
their health care needs.”
Care coordination is essential to the
Care Management Program, which
also conducts health assessments,
care planning, facilitation, ongoing
evaluation, and advocacy. Through
the generous funding from The VNA
Foundation, The Chicago Community
Trust, and The Crown Family, PCC
has been able to support
the expansion of the Care
Management Program by
maintaining existing staff, hiring
additional members to the care
coordination team, and adding
a clinical care manager position.
Within the past year, the Care
Management Department has
grown from nine individuals to
20.
This expansion has included
adding licensed individuals to
the team, including registered
nurses and social workers. In
addition, the Care Management
Mayra Sanchez serves as Care Coordinator
team now has a licensed clinical
for the PCC Walk-In Wellness Center at West
social worker who oversees
Suburban Medical Center.
the clinical care managers. The
Care Management staff is well
Reference
positioned to navigate resources
PCC Community Wellness Center.
to meet individuals’ and families’
comprehensive health needs. PCC plans (2016, April 20). PCC Expands
Care Management Program[press
to continue program expansion to
release]. Retrieved April 28,
provide care coordination to the many
2016, from www.pccwellness.
PCC patients who would benefit.
org/index.php?option=com_
For more information, contact Katherine k2&view=item&id=31:pcc-communitySuberlak at [email protected] wellness-center-expands-caremanagement-program&Itemid=67.
or (708) 413-1231.
2016 | May | 7
D
edicated to comprehensive
health care, PCC Community
Wellness Center (PCC) is
successfully enhancing and expanding
its Care Management Program to
serve a growing patient population.
Last year, Illinois law required 50% of
Medicaid beneficiaries to be enrolled
in coordinated care, which includes
a choice of a primary care physician,
a care coordinator, and a provider
network.
Health Center News
IPHCA Advocacy Day Events
2016 | May | 8
In April, IPHCA members met in Springfield to advocate on behalf of Illinois community health centers. IPHCA members,
sponsors, legislators, and staff gathered at the legislative reception on Tuesday evening. This provided a great time for
networking. On Wednesday, IPHCA members advocated at the Capitol.
Clinicians’ Corner
Building Capacity at Community Health Centers through
Telementoring
By Isa Rodriguez, Community Outreach Coordinator, ECHO-Chicago; and Tamara Hamlish, Ph.D., Academic Pediatrics, Executive
Director, ECHO-Chicago
access and reduce the cost of HCV care.
The HepCCATT Alliance is comprised
of 11 partners and all are involved in
implementing a suite of coordinated
interventions in Chicago populations
with HCV-related health disparities.
In addition to training providers to
diagnose and treat hepatitis C via the
ECHO-Chicago platform, the suite
of interventions also includes case
management services for all patients
diagnosed with Hepatitis C living or
obtaining health care in Chicago, and
coordinated public education efforts to
include health care organization specific
resources.
Providers participate remotely, in a
series of 10 to 12 one-hour long sessions, Raising the level of comfort for providers
held weekly or bi-weekly.
to manage hepatitis C positive patients
in the primary care medical home is
and grateful for you and your team’s
a key goal of ECHO-Chicago, as well
clinically relevant and focused
as increasing capacity for healthcare
Providers participate remotely, without curriculum. You have given me the
organizations to treat and cure patients.
confidence to work up a patient from
the need for travel, in a series of 10
A primary care provider participant in
+labs to treatment.”
to 12 one-hour long sessions held
the ECHO-Chicago Hepatitis C series
weekly or bi-weekly (disease area
had this to say about our program:
In 2014, ECHO-Chicago received a
specific schedules). All sessions begin
“Thanks to the education and ongoing
four-year
grant
from
the
Centers
for
at 8:00 a.m. (Central). CME via AMA
collaboration that I have received
Disease Control and Prevention (CDC)
PRA Category 1 credits are available at
through ECHO, I was able to evaluate
to expand the capacity to test and
no cost. Additionally, CME is available
and treat a 46 year old father of seven
cure Hepatitis C in Chicago with The
via the American Academy of Family
with Hepatitis C and cirrhosis, along with
Hepatitis C Community Alliance to
Physicians for the hepatitis C series.
eight other patients with Hepatitis C –
Test and Treat (HepCCATT) program.
Pediatric series currently include Child
all without needing to refer to specialty
In Chicago, there are currently 27,000
and Youth Epilepsy, Childhood Obesity
care.” Her sentiment reflects the goal
people
chronically
infected
with
and Co-morbidities, and Pediatric ADHD.
of both the ECHO-Chicago program and
Adult series currently include Geriatrics hepatitis C, and of these, only about
the HepCCATT project to expand the
and Complex Care, Hepatitis C, Resistant 25% have been medically diagnosed,
capacity of providers to diagnose, stage,
and of the 25%, approximately only
Hypertension and Risk-Based Women’s
treat, and cure hepatitis C.
11% have been treated. There is a
Health.
lot of work to be done to change the
The ECHO-Chicago series is open to all
The ECHO-Chicago network is composed landscape of hepatitis C throughout
healthcare providers. To register for
Illinois
and
specifically
Chicago,
which
primarily of providers from Federally
a series or obtain more information,
is the population aim of the HepCCATT
Qualified Health Centers (FQHCs),
please contact Dana Sohmer
project.
and also includes providers in private
[email protected] or (773)
practice, as well as providers who
702-2213 or visit www.echo-chicago.
The focus of HepCCATT is public
deliver care at schools and community
org. For more information regarding
education on hepatitis C; expand the
organizations. One provider that
the HepCCATT program, contact Isa
primary
care
provider
capacity
to
treat
recently completed the Hepatitis C
Rodriguez at [email protected].
and cure hepatitis C at CHCs; create
series shared his gratitude about the
edu, (773) 322-6941 or visit www.
a surveillance system to monitor
series with our hepatitis C facilitator:
hepccatt.org.
population-level changes in HCV testing,
“I just wanted to tell you that I was
treatment and cure; and coordinate
REALLY happy with the ECHO course
among all stakeholders to improve
2016 | May | 9
N
etwork is a popular buzz-word
these days. When you think of
your networks, you often think
of groups you belong to, or people
you like to consult with on a regular
basis. The Extension for Community
Health Outcomes - Chicago (ECHOChicago) “network” is an innovative
program created in 2010 by the
University of Chicago Medicine to build
capacity at community health centers
(CHCs) through advanced training in
best practice protocols for common,
chronic diseases. Using advanced
videoconference technologies provided
at no cost to providers, ECHO-Chicago
brings together subspecialty experts
and community-based primary care
providers to engage in case-based
learning focused on chronic disease
management.
Advocacy
Day Sponsor
Health Center
News
2016 | May | 10
YOU’RE LOOKING OUT
FOR THE UNDERSERVED
WE’RE LOOKING
OUT FOR YOU
Electronic Health Records, Revenue Cycle, Care Coordination,
and Population Health Services for FQHCs
Clinicians’ Corner
IPHCA Continues Building the Provider Pipeline for Health Centers
By Ashley Colwell, Manager of Workforce Development, IPHCA
IPHCA recruited speakers from local
health centers to serve as program
faculty. The speakers this year included:
Dr. Stephen Stabile, chief executive
officer, PrimeCare Community Health,
Inc.; Dr. Kameron Matthews, chief
medical officer, Mile Square Health
Center; Dr. James Valek, chief medical
officer, Chicago Family Health Center;
and, from NNHSC - Berneice MillsThomas, executive director; Dr.
Timothy Long, director of performance
improvement, health information
technology & research; and, Dr. Amy
Shah, dental director. These dedicated
health center professionals shared their
commitment to their health centers
and the patient populations they
serve through their presentations and
interactions with the students.
This was the second year IPHCA hosted
a full day, conference style session
for preclinical students. Due to well
established relationships with various
Illinois health professions training
programs, in particular, Midwestern
University, IPHCA was able to recruit
more enthusiastic participants than ever Hosting the program at a health
center allows students to see an
before.
organization in person and get a better
understanding of the multiple services
Of the 30 students in attendance, 13
were dental students from Midwestern and programs available to patients
under one roof. One student said, “I
University, while five dental students
liked how the conference was hosted
were from the University of Illinois
College of Dentistry. Other disciplines
in a health center so we could take
a tour and imagine what it would be
and schools represented included
like to work here. The speakers were
six doctors of osteopathic medicine
all very passionate, engaging and
students from Midwestern University,
knowledgeable.”
four nurse practitioner students from
the University of St. Francis and two
For additional information on this
physician assistant students from
program and other IPHCA pipeline
Northwestern University and Rosalind
building activities, contact Ashley
Franklin University of Medicine and
Colwell, IPHCA’s manager of workforce
Science. Two participants were current
NHSC Scholarship recipients who were
development, at [email protected] or
(217) 541-7309.
looking to further their commitment to
serving the underserved.
A variety of topics were covered during
the program:
• Who is Underserved in America &
Why?
• A Clinicians’ Perspective on Serving
the Underserved
• The Clinician’s Role in Advocating
for the Undeserved
• Launching Your Career:
Scholarship, Loan Repayment &
Job Opportunities
Dr. Amy Shah, Near North Health Service
Corporation dental director, and Dr.
Kameron Matthews, Mile Square Health
Center’s chief medical officer, shared
their experiences working at an FQHC
with students.
PrimeCare Community Health, Inc.’s chief
executive officer, Dr. Stephen Stabile; and
Near North Health Service Corporation’s
executive director, Berneice MillsThomas, and director of performance
improvement, health information
technology and research, Dr. Timothy
Long, provided excellent information on
what it means to serve an underserved
population and why student training is
essential to organizational success.
2016 | May | 11
T
he Illinois Primary Health Care
Association’s (IPHCA) commitment
to student training continued
through its annual “Understanding &
Serving America’s Underserved: An
Introduction to Community Health
Centers” program. In April, students
from medical, dental, physician assistant
and nurse practitioner programs in
Illinois converged on Near North Health
Service Corporation’s (NNHSC) North
Kostner Clinic to learn about serving the
underserved.
Health Center News
ACCESS Health Resources: A Coalition Impacting Health through Food Security,
continued from page 1.
From April 1, 2015, to January 31, 2016,
24,516 patients were screened for food
insecurity at four ACCESS sites: ACCESS
Ashland Family Health Center; ACCESS
Family Health Society; ACCESS Genesis
Center for Health and Empowerment;
and ACCESS Westside Family Health
Center. As of February 2016, all
ACCESS health centers screen for food
insecurity.
“Addressing food insecurity is
critical to improving the health of
the communities we serve. Lack of
access to food is often a contributing
factor to health-related issues such as
chronic disease conditions and hospital
emergency department visits,” said
Kathleen Gregory, ACCESS vice president
of strategy and business development.
“By working with the Greater Chicago
Food Depository, ACCESS is able to
improve accessibility to nutritious
food for our patients through mobile
outreach and SNAP enrollment.”
Mobile Pantry
The mobile pantry program distributes
food items to prioritized areas of Cook
County with the highest need for food
assistance. ACCESS Ashland Family
Health Center and ACCESS Family Health
Society are proud to be two of the
mobile pantry program sites.
2016 | May | 12
Fresh Produce Distribution
More than 30% of the depository’s food
distribution is fresh produce. Using its
“Fresh Truck,” GCFD travels to more
than 60 sites each month to distribute
fresh fruits and vegetables to those in
need. Two of ACCESS’ health centers
are also honored to serve as Fresh Truck
distribution sites.
ACCESS Ashland Family Health Center
5159 S. Ashland Ave., Chicago, IL 60609
First Tuesdays of Month
10:00 a.m. to 11:30 a.m. (Central)
Upcoming Events
“Knowing that I can get food for my
family from the same place where I see
my doctor makes me feel cared about
and supported.” Rafael Chavez, 67.
ACCESS Family Health Society
152 W. Lincoln Highway, Chicago
Heights, IL 60411
Third Thursdays of Month
10:00 a.m. to 11:30 a.m. (Central)
ACCESS supports the Greater Chicago
Food Depository’s commitment to
fight hunger until the day no one goes
hungry. For more information, visit
www.chicagosfoodbank.org or call (773)
247-3663 (FOOD).
Provider Performance
Compensation Training
Date: June 16, 2016
Time: 8:00 a.m. – 5:00 p.m.
Speaker: Robert Hoch M.D., MPH,
Chief Medical Officer, Harbor Health
Services, Inc.
Location: IPHCA Institute for Learning,
Springfield, IL
NACHC 340B Training
Speaker: Sue Veer, President and CEO
at Carolina Health Centers
Date: June 27 - 28, 2016
Location: IPHCA Institute for Learning,
Springfield, IL
Managed Care Contracting: The
Basics & Negotiating Strategies
for Success
Date: July 14, 2016
Speaker: Adam Falcone, Partner,
Feldesman Tucker Leifer Fidell
Location: IPHCA Institute for Learning,
Springfield, IL
Health Center Operations
Training
Date: August 3, 2016
Speaker: Michael Holton, Holton
Healthcare Consulting
Location: IPHCA Institute for Learning,
Springfield, IL
CHC Clinical Leaders Training
Institute–Part 2
Date: September 9 – 10, 2016
Location: IPHCA Institute for Learning,
Springfield, IL
IPHCA Annual Leadership
Conference
Date: October 5 – 7, 2016
Location: Hyatt Regency, St. Louis, MO
For more information and
registration, visit www.iphca.org.
WORKING TOGETHER
TO MAKE A DIFFERENCE
Cigna is proud to be a sponsor of
the IPHCA Health Source Newsletter
All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation. The Cigna name, logos, and other Cigna
marks are owned by Cigna Intellectual Property, Inc. © 2016 Cigna
INT_16_41327 02012016
Ad Community Outreach_IPHCA_PRINT.indd 1
2/29/16 2:08 PM
2016 | May | 13
Thank you to the Iliinois Primary Health Care Association. We are here to
support you with health plans for older adults and people with disabilities
who need help. Together, we make a difference.
Internal
Affairs/Primary
Care Plus
Emergency
Preparedness
Coalitions: The Ultimate Guide to Better Preparedness
By Mark Clough, Emergency Preparedness Coordinator, IPHCA
I
deally, emergency preparedness
is most successful when working
together. That is why the Federal
Emergency Management Agency and
other agencies are pushing for whole
community planning. Regardless
of how large or small a community
may be, everyone has something to
contribute to emergency preparedness.
Additionally, working together is
essential due to limited resources.
Working together provides a collection
of knowledge and skillsets that may be
understood by only those in the trade.
When it comes to planning, networking
is a great opportunity to know the
people ahead of time that you might be
working with during a disaster.
Background
Not always known as the Hospital
Preparedness Program (HPP), the HPP
started out as the National Bioterrorism
Hospital Preparedness Program (NBHPP)
through the Public Health Security
and Bioterrorism Preparedness and
Response Act of 2002. Since then,
the creation of the Pandemic and All
Hazards Preparedness Act in 2006
created the now known Hospital
Preparedness Program. The Health
Resources and Services Administration
used to run the NBHPP Program until
the creation of ASPR in 2006.
Under the United States
Department of Health and
Human Services, ASPR gives
each state funding to develop
health care coalitions through
the HPP. Don’t let the name
scare you, it is definitely for
any health care organization
to be a part of. The main
idea ties back to the theme
of collective knowledge and
resources. For example, one
of the main purposes of a
Hazard Vulnerability Assessment (HVA)
is to highlight the major threats in
your community and which of those
threats needs the most attention
when planning. Additionally, the HVA
compares past incidents with potential
future incidents. In a similar vein, being
a part of a coalition provides expertise
from past events that will help better
sustain future events.
State of Coalitions in
Illinois
Illinois is divided into 11 regions: two
regions cover the Northwest; three
spread across central Illinois; one
Southwest; one Southeast; and Cook
County is separated into three sections
– sharing their coalition with Will,
DuPage and Lake Counties. Additionally,
Chicago is designated as its own region
due to size, complexity and risk level.
Chicago is also one of four major cities
to receive separate HPP funding. Each
of these regions is led by a Regional
Hospital Coordinating Center. These
regions work closely with the Illinois
Department of Public Health, local
hospitals, health departments, clinics
and other stakeholders to ensure
optimal preparedness in their region.
To learn more about your regional
coalition, contact Mark Clough at
[email protected].
Reference
Hospital Preparedness Program: Focus
on Hospital Facility Preparedness.
Retrieved April 28, 2016, from
http://bparati.com/ASPR-HospitalPreparedness-Program.
Do 1 Thing Campaign Goal of the Month
Develop strategies to communicate with employees, suppliers, and customers during an emergency.
Things To Do
2016 | May | 14
Below is a list of thing that you can do to achieve the goal this month. Choose at least one, and complete it.
1. Create a list of customers, suppliers and operations that could be affected by an incident at your site.
2. Analyze your customer base.
3. Create a long-term diversification plan.
Career Opportunities
Through its Clinician Recruitment and Workforce Development Service, IPHCA provides complimentary recruitment &
retention assistance to its member community health centers (CHCs) in Illinois and bordering states.
The IPHCA team is currently working to recruit for the following positions:
• Certified Nurse Midwives
• Dental Hygienists • Dentists • Family Practitioners
• Internists
• Licensed Clinical Professional Counselors
• Licensed Clinical Social Workers • Medical Directors
• Medicine/Pediatric Physicians (Med/Peds)
• Nurse Practitioners
• OB/GYN
• Pediatricians
• Physician Assistants
• Psychiatrists/Child-Adolescent
Psychiatry
• Psychologists
Clinicians interested in pursuing a career in a CHC should submit a CV to Ashley Colwell, manager of workforce
development, at [email protected] or fax to (217) 541-7310. IPHCA will send job descriptions and updates directly
to you as new positions become available. For more information about IPHCA’s Clinician Recruitment and Workforce
Development, visit www.iphca.org or call (217) 541-7309.
Please note: These positions are in addition to those appearing below.
Executive Administrative Assistant
Heartland Community Health Clinic
To apply, visit http://careers.
heartlandchc.org/careers/.
Patient Services Representative
Promise Healthcare
All resumes and cover letters should be
sent to [email protected].
Finance Opportunities
Accountant
Christian Community Health Center
All resumes and cover letters should be
sent to [email protected].
Director of Finance
Hamdard Center for Health & Human
Services
All resumes and cover letters should be
sent to [email protected].
Patient Financial Services Manager
Family Christian Health Center
All resumes and cover letters should be
sent to [email protected].
Senior Accounting Manager
TCA Health, Inc.
All resumes and cover letters should be
sent to [email protected].
Human Resource Opportunities
Director of Human Resources
Community Health Centers of
Southeastern Iowa, Inc.
All resumes and cover letters should be
sent to [email protected].
Human Resources Administrator
Crusader Community Health
To apply, visit www.crusaderhealth.org.
Management Opportunities
Care Coordinator
Community Nurse Health Association
All resumes and cover letters should be
sent to [email protected].
Clinic Manager
Chicago Family Health Center
All resumes and cover letters should be
sent to cmiller@chicagofamilyhealth.
org.
Director of Community Health
Programs
VNA Health Care
All resumes and cover letters should be
sent to [email protected].
Manager of Comprehensive Services
Near North Health Service Corporation
All resumes and cover letters should be
sent to [email protected].
Marketing Coordinator
Near North Health Service Corporation
All resumes and cover letters should be
sent to [email protected].
Nursing Opportunities
Care Coordinator
Chicago Family Health Center
All resumes and cover letters should be
sent to [email protected].
Floor Nurse
Alivio Medical Center
All resumes and cover letters should be
sent to [email protected].
Licenced Practical Nurse
Christian Community Health Center
All resumes and cover letters should be
sent to [email protected].
Registered Nurse Supervisor
Southern Illinois Healthcare Foundation, Inc.
All resumes and cover letters should be
sent to [email protected].
Registered Nurse
Crusader Community Health
To apply, visit www.crusaderhealth.org.
Registered Nurse/Clinical Supervisor
TCA Health, Inc.
All resumes and cover letters should be
sent to [email protected].
2016 | May | 15
Administrative Opportunities
Benefits & Enrollment Specialist
Community Nurse Health Association
All resumes and cover letters should be
sent to [email protected].
Illinois Primary Health Care Association
500 S. Ninth St.
Springfield, IL 62701
Non Profit Org.
U.S. Postage
PAID
Permit No. 137
Springfield, IL
62701
Upcoming Trainings
June 16, 2016
Provider Performance Compensation Training
IPHCA Institute for Learning, Springfield, IL
August 3, 2016
Health Center Operations Training
IPHCA Institute for Learning, Springfield, IL
June 27 - 28, 2016
September 9 – 10, 2016
CHC Clinical Leaders Training Institute–Part 2
IPHCA Institute for Learning, Springfield, IL
July 14, 2016
Managed Care Contracting: The Basics &
Negotiating Strategies for Success
IPHCA Institute for Learning, Springfield, IL
October 5 – 7, 2016
IPHCA Annual Leadership Conference
Hyatt Regency, St. Louis, MO
NACHC 340B Training
IPHCA Institute for Learning, Springfield, IL
For more information and registration, visit www.iphca.org.
©2016 by Illinois Primary Health Care Association
500 S. Ninth St., Springfield, IL 62701
All rights reserved. Reproduction in whole or in part without prior written permission is prohibited.