HammondCare. Caulfield key features

HammondCare. Caulfield key features
Continuity of care at Caulfield, Montgomery &
Namarra Homes.
HammondCare’s plan is to provide the day to day residential
aged care services of Caulfield Hospital Nursing Home,
Montgomery Nursing Home and Namarra Nursing Home. This
plan remains subject to the approval of the Commonwealth
Department of Social Services.
a. Resident contracts and operational management would transfer to HammondCare from 2 March 2015. The transition period will be complete by 30 June 2015.
b.Transition sequence would be Caulfield Hospital Nursing Home (March), Montgomery (April) and then Namarra (June).
c. A key focus of the transition would be for HammondCare management and staff to get to know the needs of individual residents, families and carers.
d.Current Caulfield staff would assist HammondCare over the transition period to support continuity of care.
e. Resident contracts would be transferred to HammondCare without any change. Financial arrangements would remain the same for as long as existing residents live at the Caulfield village.
Development of new residential care village
HammondCare’s plan is to design and build a brand new
residential aged care village for people living with dementia and
aged persons mental health needs. This plan is dependent on
obtaining planning and other statutory approvals.
f. $30m investment - aimed at completion by the end 2017.
g. The village would be constructed without the need for anyone to move or relocate until the new cottages are
opened.
1 Caulfield Overview – October 2014
HammondCare is
passionate about
improving the
quality of life for
people in need.
h. The plan is to create a village environment that is domestic and
familiar, enabling residents to feel safe, to belong and to engage
in life in their personal space, in the cottage or in the village.
i. Montgomery and Namarra residents would move into their new
cottages once they are opened in early 2017.
j. Caulfield Hospital Nursing Home would be incorporated into
the Village. There would be new ‘fresh cook’ kitchens built.
k.Residents would live in cottages of eight or fifteen people. Each
resident to have their own bedroom and ensuite bathroom.
Each cottage to have homely shared living areas including
domestic kitchen, lounge and dining rooms, backyards and
parlours.
l. The village precinct would enable community quality of life for
residents, families and volunteers. This would be achieved
through going shopping, walking, community gardening, visiting
the hairdresser, the men’s shed and the laundromat. All ‘back of
house’ services and parking would be underground to minimise
disruption to village life.
m.Two additional cottages comprising another 30 beds for people
living with dementia would be constructed once Montgomery
residents relocate.
n.After all approvals and construction, HammondCare Caulfield
will comprise 150 beds: 90 residents living with dementia
and aged persons mental health needs and 60 residents with
complex nursing needs in Caulfield Hospital Nursing Home.
Prioritised access from Caulfield Hospital
HammondCare’s collaboration with Alfred Health over the next
40 years would see all 150 beds for people with complex needs,
dementia and aged persons mental health remain at Caulfield.
o.HammondCare is a charity and we aim to provide a significant number of places for people with limited or no financial means.
p.Future patients from Caulfield Hospital needing residential care
would have priority of access to village vacancies, particulary if
they have:
i. Specialist medical and nursing management needs (e.g.
higher levels of care needs associated with dementia or aged
persons mental health.)
ii. Complex and ongoing clinical care needs
iii.Care needs not normally able to be met in other community
nursing homes due to complex social or personal needs
q.Alfred Health and HammondCare plan to collaborate on
a Special Care Program within the village for people living
with dementia and with aged person’s mental health needs.
Additional specially trained staff and Caulfield’s Aged Care
psychiatry team would support this service.
2 Caulfield Overview – October 2014
Like to know more?
Contact us at:
HammondCare
Suite 12, Level 1
204-218 Dryburgh St
North Melbourne VIC 3051
P 03 9320 6000
[email protected]
www.hammond.com.au
Glen Huntly and Glen Eira
two storeys building
3 Caulfield Overview – October 2014
South Elevation
Site Concept Plan
GLEN HUNTLY AND
GLEN EIRA
CAR PARK
8 BED
COTTAGE
15 BED COTTAGE
(Montgomery)
Staff and visitor car and
bicycle parking
15 BED COTTAGE
(Montgomery)
Proposed residential cottages
single storey
8 BED
COTTAGE
15 BED COTTAGE
CARPARK ENTRY
MAIN ENTRY &
ADMINISTRATION
HammondCare Caulfield Village Concept Plan
KOOYONG ROAD
8 BED
COTTAGE
8 BED
COTTAGE
Basement Concept Plan
8 BED
COTTAGE
(Namarra)
(Namarra)
8 BED
COTTAGE
HammondCare. Planning the transition
HammondCare has a detailed Transition Plan in place to ensure
care within the aged care homes would be maintained to a high
level during and after handover.
David Martin (GM Strategic Projects & Integration) and Michele
Prior (Project Director of Nursing) will lead HammondCare’s
team.
Key consultation features of the Transition Plan where we will
seek the input of residents, families and carers:
1.Individual Meetings (weekly) every Wednesday from
6-8pm for Resident & Family “Questions and Answers” with
HammondCare. Commences 22nd October.
2.Quality Care & Consultation Meeting (monthly)
for updating residents and families to address issues
and concerns, update news about staff recruitment, and
construction progress. Commences 19th November.
3.Staff Orientation training will be carried out by
HammondCare College. This includes planned time with
residents, families and carers getting to know the specific
physical, emotional, spiritual and social needs and life story of
each resident. Orientation also includes new HammondCare
staff working alongside Caulfield staff to get to know individual
care needs for each resident.
4.New Village Care Planning will occur for all residents and
families who will be transferring to new cottages in early 2017.
These will be supported with Open Days and tours.
4 Caulfield Overview – October 2014
We communicate
honestly, openly
and in a timely
manner.
Timeline of events
1
Alfred Health &
HammondCare
resident, families
and carer
meetings
October 2014
Jul 2014
3
4
5
Caulfield
Handover
Montgomery
Handover
Namarra
Handover
Phase 1
construction
completes & residents
from Montgomery
(30 beds) and
Namarra (30 beds)
transfer in.
April 2015
June 2015
February/March 2017
March 2015
Jan 2015
8
Phase 2
10construction
completes and new
residents accepted.
Occupancy is
phased in over 12
months.
December/January 2018
Jan 2017
Jul 2015
July 2017
30 June 2015
1 August 2015
28 April 2017
Operational
transition & new
staff recruitment
commences
Operational
transition
complete
2
6
Site preparation
and commence
construction of
60 beds across
four cottages
Demolition of
Montgomery and
construction of
the remaining 30
beds commences
(two cottages)
October 2014
7
Quality of Care – Listening to you
HammondCare is experienced at providing high quality care and
support to people in need. Every day our 2,700 staff members
provide high quality care to 3,000 people with a broad mix of
backgrounds and financial circumstances. 800 of those people
are assisted in residential care – for people living with complex
care needs or family circumstances, people living with dementia
and people living with adult persons mental health needs.
Our high level of care is underpinned by a robust quality system
that includes regular audits, reviews and Resident and Family
Surveys which are used to assess and improve our services.
HammondCare also makes available a “Tell Us About It” form
to all residents and families. You can use this form at any time to
provide feedback, make improvement suggestions and provide
comment.
At Home Care • Residential Care • Health and Hospitals
Tell us about it.
Make a suggestion, pay us a
compliment, lodge a complaint.
5 Caulfield Overview – October 2014
9
Jan 2018
HammondCare. Our approach to
residential aged care
These are the foundations that underpin the care that HammondCare
provides in all our residential aged care services.
specially trained staff
work flexibly to promote
a domestic and familiar
environment and to
Empowered
assist the people
they serve
care staff
domestic,
familiar and safe
environments –
not institutions
Use of the
physical
and social
environment
Improving
quality of life
for people
in need
Engagement
encourage, facilitate and
support the people we
care for to be involved in
everyday life
6 Caulfield Overview – October 2014
Individualised
Care
tailored assessment
and case management
to provide care that
suits the unique needs
of each individual.
Relationship
focus
build, nurture and
sustain positive,
supportive
relationships in
the cottages and
community
Comfort
focus
strive at all times to promote the
physical, emotional, spiritual and
social comfort of each person
Staff: The high quality care we provide is contingent on good
staff, good training and good leadership. HammondCare carefully
recruits and selects staff and volunteers who have a passion for
working with older people, and who demonstrate this in their
behaviour and attitude. We encourage and assist staff to increase
their skills and qualifications and our HammondCare College is a
Registered Training Organisation in Victoria. We have a particular
focus on providing excellent training on dementia care through
our Dementia Centre – which provides training and consultancy
throughout Australia and overseas. HammondCare has an
experienced leadership team with a proven track record over
decades of service in this sector.
At Caulfield, HammondCare’s plan is to recruit and train 139 staff
over the next 9 months. This number would rise to around 175 by
the end of 2017 with the opening of the final two cottages. The
staff group will include:
14 Management and Administration staff including RN Managers
26 Registered Nurses
100 Specialised and Dementia Carers
7 Caulfield Overview – October 2014
We only want staff
and volunteers
who enjoy serving
others and
demonstrate this
in their behaviour
and attitude.
HammondCare. An overview
What we do
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HammondCare. Our history
Beginnings
HammondCare’s origins go back to 1932 when Anglican
Archdeacon R B S Hammond provided a remarkable response
to the eviction of inner-city, rent-paying families in Sydney during
the depression.
Rev Hammond created an innovative and unique plan which
provided these families with new homes through a rentpurchase program on land which became the suburb of
Hammondville, approximately 40 kilometers from central
Sydney.
R B S Hammond was a man of great courage and vision. To
make this project work, he contributed his personal savings
as well as earning support from the general public. It was
Hammond’s vision and leadership which established the
organisation at the cutting edge of meeting community need.
From housing to aged care
By 1940, Hammondville was well established with more than
110 homes, a school, a general store, post office and church.
In the late 1940s, having achieved the original goals, another
pressing need emerged - the plight of the elderly, especially
the ‘aged battlers’ whose only means of income was the social
service pension.
In response to this need, one of the first integrated aged care
facilities in Australia was established – Hammondville Homes
for Senior Citizens – consisting of self-care units, nursing home
and hostel accommodation for financially disadvantaged elderly
people.
Dementia: a new challenge for the 21st Century
The 1990s saw a broadening of profile for HammondCare,
moving from being largely a residential aged care provider to an
9 Caulfield Overview – October 2014
organisation leading the way in community and residential care,
and services particularly in dementia.
Having earned a solid reputation as one of the most respected
independent providers of aged care in Australia, we continue to
work to fulfil our mission: “Our passion is improving quality of life
of life for people in need.”
The provision of quality care is of great importance. By the
year 2031, 20 per cent of Australia’s population will be over 65
years. With 1987 as the starting point, it is estimated that this
group will have grown by 175% compared to Australia’s general
population growth of 40%.
The number of people with dementia, at the same time, is
estimated to grow by approximately 225%. This trend indicates
that the demand for care services will escalate dramatically, and
experience in the past five years substantiates these signs.
New directions: Expansion into palliative care,
rehabilitation and older persons mental health.
In 2008, HammondCare acquired Hope Healthcare. As a result,
HammondCare now provides palliative care, rehabilitation and
older persons mental health as well as our ongoing commitment
to dementia and aged care services.
This means that many additional services were provided,
through sub-acute facilities such as Neringah Hospital at
Wahroonga, Greenwich Hospital at Greenwich, Braeside
Hospital at Fairfield, and the Northern Beaches Palliative Care
service at Mona Vale. We were also able to develop a wide
range of other ‘at home’ care services in a range of locations
across NSW.
HammondCare today
HammondCare today is an independent Christian charity
specialising in health and aged care. We provide dementia
care, palliative care, rehabilitation, specialist mental health care
for older people, and other supportive health and aged care
services.
The organisation provides these services through sub-acute
hospitals, residential care and innovative community and athome services and has a particular commitment to dementia
care and research as well as to people who are financially
disadvantaged.
We are committed to an ongoing policy of continual
improvement in both service provision and research, to provide
premium quality, innovative models of care, and to prepare for
Australia’s growing health and aged care needs.
10 Caulfield Overview – October 2014
How can we help you?
Please call to discuss the
services that we can provide and
the ways that we may be able to
support you.
HammondCare
Suite 12, Level 1
204-218 Dryburgh St
North Melbourne VIC 3051
P 03 9320 6000
[email protected]
www.hammond.com.au