Personal Care

age uk magazine summer 2013
Buy-a-Brick
How you can help Age UK
Lincoln’s renovation project
Personal
Care
The importance of
personal budgets
Years
55
for Lincoln
Age UK Lincoln celebrates
park street post + VOLUNTEERING OPPORTUNITIES + FASHION SHOW + puzzle page + much more
De-Clutter Today & Plan for Tomorrow
Today: Clear the sideboards, loft and jewellery boxes of all of those things
that will never see the light of day and get them into our next auction.
Tomorrow: If you are worried about fair family division and bequests or inheritance tax
planning for your personal property, speak to one of our RICS qualified valuers for advice.
The Hallmark of a Professional Auction House offering Executor & Private Client
advice & services for Valuation, Auction Sale & Property Clearance
The Bourne Auction Rooms | 01778 422686
Spalding Road | Bourne| Lincolnshire | PE10 9LE
Free Auction Appraisals Every Friday 9am to 1pm
The Grantham Auction Rooms | 01476 565118
Old Wharf Road | Grantham | Lincolnshire | NG31 7AA
Free Auction Appraisals Every Friday 9am to 1pm
The Lincoln Auction Rooms | 01522 524984
Dunston House | Portland Street | Lincoln | Lincolnshire | LN5 7NN
Free Auction Appraisals Every Friday 9am to 1pm
The Stamford Valuation Office | 01780 751666
1 The George Mews | Station Road | Stamford | Lincolnshire | PE9 2LB
Free Auction Appraisals Every Monday 10am to 1pm
Regulated by RICS
www.GOLDINGYOUNG.com
Adding value…
Is your home fire-safe?
Top Tips from Lincolnshire Fire and Rescue
so you can be sure!
How fire safe is your home?
Lincolnshire Fire and Rescue is offering a
free scheme that will pull up any hazards
and help ensure county residents are as safe
as possible.
The Service offers free Home Fire Safety
Checks, which involves a home visit, advice
on potential hazards, and the fitting of a
free smoke alarm, if required, simply
ring 01522 582222 and ask for the
Community Fire Safety department,
or email [email protected].
Statistics emphasise how important it is
to have a smoke alarm in the home; in
England, more than 200 people are killed
in accidental house fires each year – and
almost 40 per cent of these fatal fires
occurred in homes where no smoke alarm
was fitted.
In Lincolnshire, 20 per cent of accidental
house fires in 2011 occurred in a property
with no smoke alarm, resulting in 12
casualties.
Plus, 30 per cent occurred in houses with
smoke alarms that didn’t work, proving that
simply having one fitted isn’t enough.
To ensure that your smoke alarms always
work, Lincolnshire Fire and Rescue advises
testing them every week and looking after
them by following manufacturers’ instructions
– for example, by vacuuming the dust off
them at least every three months.
Even if you’ve already had a smoke alarm
fitted, it’s important to test it regularly.
Here is a list of simple checks
you should make:
• Close inside doors at night to
stop a fire from spreading
• Turn off and unplug electrical
appliances unless they are designed
to be left on (like your freezer)
• Check your cooker is turned off
• Don’t leave the washing machine on
• Turn heaters off and put up fireguards
• Put candles and cigarettes out properly
• Make sure exits are kept clear
• Keep door and window keys
where everyone can find them
It’s also important to remember that you’re
more at risk from fire when you’re asleep, so
it’s a good idea to check your home before
turning in.
For more information on fire safety
in the home, visit Lincolnshire Fire
and Rescue’s website at
www.lincolnshire.gov.uk/LFR
24
20
08
Contents List Summer 2013
Carers Support Groups......... 07
Providing care for the carers.
18
Park Street Post..................... 14
An update from Park
Street Activity Centre
Call Connect........................... 25
Making travel by bus easier,
quicker and more efficient.
City Square Event................... 18
Feedback from AgeUK
Lincoln’s summer event.
Puzzle Page............................ 28
Sudoku, word search and
local knowledge quiz.
Volunteering........................... 10
Do you have what it takes
to be a volunteer?
55 Years.................................. 20
Feedback on AgeUK Lincoln’s
55 year celebration.
Personal Care......................... 12
Information on the importance
of personal budgets
within social care.
Lifelines................................... 24
Find out more about
AgeUK Lincoln’s lifeline
and keysafe service.
Stay Independent.................. 30
Helping you to stay safe,
comfortable and independent
in your own home.
Help in the Home.................. 13
Helping you remain safe and
independent at home.
First Contact........................... 24
Get out and about this
summer with First Contact.
Renovation Project................ 08
Read about our renovation
project and find out
how you can help!
4 | summer 2013
Puzzle Answers...................... 30
Answers to sudoku, word
search and quiz can be
found here...(No peeking!)
Cover Image
Courtesy of AgeUK
www.ageuk.org.uk/lincoln
Meet the
team…
Editor
07
Georgina Garrett
Tel: 01522 696 000
Email: georgina.garrett@
ageuklincoln.org.uk
Sub-Editor
Sean Duffy
Tel: 01522 696 000
Email:sean.duffy@
ageuklincoln.org.uk
Age UK Lincoln
Head Office
23 Sixfield Close
Lincoln
LN6 0EJ
Tel: 01522 696 000
Fax: 01522 693 125
Email: info@
ageuklincoln.org.uk
Designer
Rosalyn Parry
Email: roz@
lancepublishing.co.uk
Sales Manager
Laurence Rowe
Tel: 01536 526679
Email: laurence@
lancepublishing.co.uk
Advertising
Jo Marchant
Tel: 01536 526674
Email: jo@
lancepublishing.co.uk
Publisher
12
Lance Publishing Ltd
1st Floor Tailby House
Bath Road
Kettering
NN16 8NL
Tel: 01536 512624
Fax: 01536 515481
Email: mike@
lancepublishing.co.uk
www.lancepublishing.co.uk
Printer
Lance Print Ltd
Tel: (01480) 492183
30
This magazine is produced on
behalf of Age UK Lincoln by Lance
Publishing Ltd. All rights are reserved
by the charity and no part of this
publication may be reproduced
in whole or in part without the
written permission of the charity.
Age UK Lincoln will accept no
responsibility for, or necessarily
agree with, any claims made or views
expressed in this publication, nor
does the mention of any product,
service or advertisement imply
a recommendation by Age UK
Lincoln. Reg. Charity No. 1078539
suppor ting older people for over 50 years
FOREWORD
from the Operations
Director
H
ello to all our
readers and
welcome to this
summer edition
of our magazine.
My name is Michele Seddon,
I am the Operations Director
here at Age UK Lincoln and I
have been asked to write this
editions foreword due to the
current absence of our CEO.
I was very happy to do so
too as it gives me an ideal
opportunity to share some
very exciting news with you all
about one of the most recent
developments that has taken
place here at Age UK Lincoln.
After months of planning
we have entered into a joint
venture with LACE Housing
Association to provide Day
Support Services at two of
their existing sites, Ruckland
Court, Ruckland Avenue,
Lincoln and Eccleshare Court,
Ashby Avenue, Lincoln.
Under the terms of this new
partnership arrangement
LACE Housing Association
will continue to own the sites
and to provide the residential
care home services at both
venues and Age UK Lincoln
will provide the Day Support
Services. LACE Housing
will also continue to provide
transport services and meals
at the Centres under this
partnership approach. The
existing staff and volunteers
have been brought across to
join Age UK Lincoln so those of
you who already attend either
site can be assured of seeing
some familiar faces along
with some new ones too as
we hope to enhance the team
with the invaluable support
of additional volunteers.
In addition to the current
service offered to customers
at the Day Centres we plan
to bring with us a range of
other services, activities
and opportunities to make
these sites engaging and
enjoyable places for older
people to spend their day.
Some of you may know of
or even be regular visitors
to our Park Street Activity
Centre in the middle of Lincoln
and we hope to recreate
some of the vibrancy and
atmosphere that our staff,
volunteers and customers
both create and enjoy there.
For further information
or to enquire about
attending either day centre
then please contact:
Wendy Turner – Eccleshare
Court on 01522 684863
Keith Chapman/Kerry
Rowse – Ruckland Court
on 01522 530415
Rosie Davidson – Day
Support Services Manager
– 01522 561503
ichelle
summer 2013 | 5
Are You at Risk of Developing Skin Cancer?
Summer is on the way and most of us want to be out in the sunshine topping up our tans but are we aware of
the hidden damage that the sun can cause to our skin?
You might not realise it but sunlight is a contributing factor in 90 per cent of skin cancer cases in the UK and
the number of cases is rising at an alarming rate, they have doubled in the last 20 years.
Non-malignant melanoma is the most common form of skin cancer and there are over 65,000 new cases
each year in the UK. If caught early this type of skin cancer is very treatable and unlikely to spread. The most
serious type of skin cancer is malignant melanoma which can spread to other parts of the body and causes
1800 deaths per year. Around 8,000 people a year in the UK are diagnosed with malignant melanoma of these
3,500 are men and 4500 are women
We are all at risk of sunburn when we expose our skin to sunlight. It might be a cloudy day but the UV light
can still get through and damage your skin. Sunburn is not immediately apparent and by the time the skin
starts to become painful and red, the damage to our skin has been done.
Make sure that you check your skin for signs of sun damage on a regular basis and ensure that you check
out any moles you have for signs of changes. If you notice
anything different about the size, colour or shape of a mole
please get it checked out by your GP as soon as possible.
We need sunlight to keep our levels of vitamin D topped
up but there are safe ways of ensuring that we get enough
sunlight.
Golden Rules to Stay Safe in the Sun
• Always choose a sunscreen with an SPF of 15 or above with
4 stars or more on the label. Apply it thickly (use at least
2 tablespoons worth)and evenly to all exposed skin paying
particular attention to face, ears, neck, bald patches, hands
and feet.
• Re-apply sunscreen every 90 minutes and especially after
swimming, sweating and any contact that may rub the
cream off.
• Don’t rely on sunscreen alone – you should avoid the sun
between 11am and 3pm, seek shade and cover up with
tightly woven fabrics.
T: 01522 533510 E: [email protected]
twitter.com/epocprogramme
Carers Support Groups
A carer is someone who spends a proportion of their life providing unpaid
support to family members, a partner, a relative or friend.
C
arers Connect are supporting
over 2500 unpaid carers
and trying to identify those
who are hard to reach and
those who do not realise
we are here to support them.
Monthly Support Groups are an
important avenue for some and are
held across the county in locations
which are easily accessible for most.
These groups offer mutual support
and friendship from others in similar
situations, as well as social opportunities
and access to other services.
Come along to your local group, tea
and cakes on offer, meet other carers,
and see what support is available.
Alternatively, if you would like an
informal chat call the Carers Centre
on Lincoln 812830 or visit our website
at www.carersconnect.me
Photo: Sleaford Carers Group out on the
Silver Spirit walk with support worker
Janet Darmon.
Area
When
Where
Time
BOSTON
Deborah Yarwood
3rd Monday of month
Len Medlock
Voluntary Centre
10.30am-12.30pm
BOURNE
Liz Ford
1st Wednesday of month
Wake House North Street, Bourne,
Lincolnshire PE10 9AE
2.00pm-3.30pm
GRANTHAM
Liz Ford
Last Monday of month
Community Centre,
Belton Ave
10.30am-12.30pm
LINCOLN
Deborah Yarwood
4th Wednesday of month
Holy Cross Church Hall,
Skellingthorpe Rd
10.30 am-12.30pm
LOUTH
Diane Moon
2nd Monday of month
Louth Salvation Army,
13 Church Street
1.00pm-2.30pm
SKEGNESS
Deborah Yarwood
3rd Wednesday of month
The Salvation Army,
42 High Street, Town Centre, Skegness
10.30am-12.30pm
SLEAFORD
Janet Darmon
3rd Wednesday of month
The Salvation Army Hall, West Banks,
Sleaford
10.30am-12.00pm
SLEAFORD PARENT CARERS
Janet Darmon
2nd Friday of month
Barge & Bottle
Sleaford
10.00 am-12.00pm
SPALDING
Liz Ford
2nd Thursday of month
Ivo Day Centre,
67 Albion Street
11.00am-1.00pm
WOODHALL SPA
Diane Moon
1st Monday of month
Woodhall Spa Methodist Church Hall,
Iddesleigh Road
1.30pm-3.00pm
Supporting Boston Alzheimers
Carers Group
Weekly on Thursday’s
Black Sluice
Cottages
1.30pm-3.30pm
suppor ting older people for over 50 years
summer 2013 | 7
8 | summer 2013
www.ageuk.org.uk/lincoln
Sponsor a brick for £5 and help us to build
a better and brighter future. For every
£5 donated the name of the donator will
appear in a book of recognition.
Proposed plans:
Buy a Brick
To sponsor a brick
call 01522 527694 or
email georgina.garrett@
ageuklincoln.org.uk
Businesses Urged to Donate to
New Age UK Lincoln Building
HOW c
an you
Age UK Lincoln has so far raised £700,000 to renovate and extend the Park Street Activity Centre in
Lincoln, but there are still essential items that are needed to help modernise the premises. That’s
why the charity is now asking local businesses to help out by donating items for the new building.
S
o far, funding
has been raised
through a grant of
£200,000 received
from the Bradbury
Foundation and the charity’s
own reserves. Further funding
will be secured from the
sale of Age UK Lincoln’s
Sixfield Close property.
Lindum Construction
began work on the centre on
Monday (3rd June) and has
been working closely with
the charity to ensure best
value for money and to help
secure donations of necessary
items where possible.
But there are still many
items needed to finish this
project that the charity can’t
currently afford, including
a new boiler, new toilets,
new electrics and more.
Age UK Lincoln is asking
businesses to donate any
items they can to the cause
in order for them to finish the
extensive development work
to a standard that will ensure
longevity of the building and
the comfort of the charity’s
1,800 weekly customers.
The centre offers a wide
range of services for older
people, including friendship
clubs, classes, a subsidised
restaurant and a hairdresser.
There is also an IT suite, a
café and an advice service.
The building work is
expected to be complete by
suppor ting older people for over 50 years
Christmas 2013. The centre will
continue to operate as normal
during the construction period.
“This project will breathe
a new lease of life into the
building, which is already
much loved and well used
by customers and staff alike.
However, there are still
certain things that we can’t
afford and we would like to
have in place by the time
work ceases in December,”
said Georgina Garrett,
Fundraising and Marketing
Manager at Age UK Lincoln.
“Part of this project plan is
to modernise the facilities, as
some of our current furnishings
are becoming very worn and
quite uncomfortable to use.
HELP?
We would be truly grateful if
local businesses could give
us a helping hand to make
this project a real success.”
Other ways to help this
project reach its full potential
are by sponsoring a brick of the
building, sponsoring a function
room or contributing to the
charity’s Mile of Pound Coins.
For more information
on how you can
help, or if you
would like to make
a donation, please
contact Georgina
Garrett on 01522
696000 or email
georgina.garrett@
ageuklincoln.org.uk
summer 2013 | 9
Personal qualities
& requirements:
• Good communication
skills are essential.
• Good listener.
• Actively listen to the
views and record these
accurately in a survey.
• Understanding the need
for confidentiality.
• Understanding of and
empathy with the needs
of older people.
• Sense of humour.
• Patience and sensitivity.
• An ability to respond
appropriately to
different and sometimes
difficult situations.
•An ability to demonstrate
patience, sensitivity,
enthusiasm and reliability.
Skills the volunteer
will learn or develop:
• Good communication
skills.
• Experience of working
with Older People.
• Being part of a new
exciting project in
partnership with Age UK
Lincoln and Lincolnshire
County Council.
• Making a difference to
the local community.
Volunteering
Opportunities
Organisation Name: Age UK Lincoln
Title of role: Customer Experience Volunteer
Location: Countywide
Availability: The surveys should take between 1-2 hours, however, we are
very flexible on the amount of time a volunteer can give per week/month.
T
his is a fantastic new
volunteer opportunity
for you to be part of
an exciting project that
could help shape Adult
Care services in the future.
Volunteers will conduct
customer experience surveys
on a face to face basis
with older and vulnerable
people that have been
assessed for services by
Lincolnshire County Council.
The surveys will take place
in the person’s home with a
set list of questions that will be
asked. Feedback will be given
to Age UK Lincoln who will
then report back the findings to
Lincolnshire County Council.
For further information please contact Gary Burr - Age UK Lincoln 01522 696000
1 0 | summer 2013
This is a great opportunity
to be part of a new project with
Age UK Lincoln. Full training,
support and supervision will be
provided by Age UK Lincoln.
Full support will be given
by Age UK Lincoln. Training
will also be provided by both
Age UK and Lincolnshire
County Council.
[email protected]
www.ageuk.org.uk/lincoln
ASIST
Applied Suicide Intervention
Skills Training
WILL YOU SAVE A LIFE?
ASIST Training is available to all those who live and work in Lincolnshire
and who seek to make a difference to those suffering thoughts of suicide. It
is open to public sector, charities or the general public. Courses are FREE at
the point of delivery and lunch is provided on both days free of charge.
For course booking or for more information, please contact
Maureen Toogood
Email—[email protected] or Telephone 01529 416251
ASIST is a 2 Consecutive Day Training Course
that runs from 9.00 to 5.00pm
Spalding Johnson Hospital
30th & 31st July 2013
Lincoln New Life Centre
Lincoln -
Venue to be confirmed
12th & 13th August 2013
21st & 22nd October 2013
Sleaford Learning &
Development Centre
29th & 30th August 2013
2nd & 3rd December 2013
Skegness StoreHouse
18th & 19th September 2013
Lincolnshire Partnership
NHS Foundation Trust
Learning & Development Centre, Unit 3, The Reservation, East Road ,Sleaford, NG34 7BY
Gardening
service
Are you an older person
living in our region?
Are
you an older
Do you need help with
person
living
keeping your
gardenin
tidy?
our region?
Do you need help
Personal Budgets
What you need to know
Personal Budgets have
become the new standard
for social services care
funding throughout
England. But what are
they and how might they
affect your ability to find
the care you need?
A
Personal Budget
Our gardening
service can
put you in touch with a reliable is an amount of
with
keeping
your
and trustworthy gardener at an affordable price.
Please call
garden
tidy?
01522 696000
or email [email protected]
IDBBOS066 05/12
Our gardening service
can put you in touch
with a reliable and
trustworthy gardener
at an affordable price.
Please
Call...
01522 696000
or email
jack.thompson@
ageuklincoln.org.uk
1 2 | summer 2013
money allocated
to an individual in
order to meet their
assessed community care
needs. This means that those
who are eligible for community
care rather than having
services chosen for them can
select which providers are
best suited to their needs.
Councils can still commission
services for recipients or a
combination of both can be
opted for. The payments must
only be spent on the services
identified in the recipients
support plan however, the
various forms of this are:
Direct Payment
You are paid by the
council directly into your
account and can spend this
money on solutions and
services as you see fit.
Indirect Payment
This is when a direct payment
is deemed in the individual’s
best interests yet they are
unable to consent to the
payment. This will be paid
to a person the council
believes to be ‘suitable’.
Individual Service Funds
All or part of your personal
budget is kept by a service
provider (such as Age UK
Lincoln) and withdrawn when
you utilise a specific service.
Council Administration
The entirety of your
budget is kept by
the council and spent
on your behalf.
The national
government intended to
have 70% of social care
users receiving personal
budgets by April 2013 but
this has yet to be achieved.
Despite this we can expect
personal budgets to become
the norm in the foreseeable
future. This move has led
to criticism from some
quarters that whilst allowing
for budgetary freedom the
variety of choice is not
actually there. Here at Age
UK Lincoln we strive to
provide that choice for all of
our clients with a dedicated
service that respects their
individuality and desire to
remain within their own home.
Many users of personal
care now have some form of
personal budget. It remains
largely the case however
that older people have their
budget managed entirely
by the local authority. In the
cases where service users
are either entirely or partially
managing their own budget
research suggests that
personal budgets do improve
their overall experience of
care provision. Here at Age
UK Lincoln we are eager to
support any changes which
will increase the liberty of
our service users to stay
independent but we would
like to ensure that this is done
with the individual in mind and
not the best interests of local
government. We would also
hope to see an improvement in
the complexity of applying for
personal budgets, a situation
which currently remains
overly complicated especially
for service users with
added health complications
such as dementia.
How We Can Help
We have a rapidly growing
care department here at
Age UK Lincoln and we are
always looking for new clients.
Using our core values and
charity background as guiding
principles we hope to provide
a quality service that stands
out from the competition.
Working closely with our
Volunteer, Technical, and Help
in the Home departments
we look out for the continued
interests of our clients with a
focus on the local area and
the welfare of each and every
service user.
If you wish to talk to one
of our experienced team
about the best ways
to fund your care or
simply to receive advice
as to who you should
contact to apply then
you can speak to us at:
Tel: 01522 696000
Email: sean.duffy@
ageuklincoln.org.uk
Post: Age UK Lincoln,
23 Sixfield Close,
Lincoln, LN6 0EJ
www.ageuk.org.uk/lincoln
Fashion Show
Help in the
Home
Raising money for
There often comes a time in our lives when day to day
tasks become more difficult but with the Help in the
Home Service at hand we can help you remain safe and
independent at home.
H
elp in the Home
Services not only
support you with day
to day tasks but our
services also help
with social inclusion. We can
help with such tasks as cleaning,
shopping, pension collection,
laundry and lifestyle services.
Help in the Home covers
areas in and around Lincoln
extending to Gainsborough,
Grantham and Sleaford. Our
caring and friendly team,
offer you not just support
in the home but invaluable
company and friendship.
It’s as easy as just ringing
our office and asking for our
Home Help service. One of
our friendly co-ordinators will
come and visit you in your
home and establish your
needs and requirements and
then allocate an experienced
Home Support Worker to you.
For an hourly fee, and for a
minimum of an hour a week our
Support Worker’s will help you
with tasks around your home.
This can range from laundry,
ironing and hoovering through to
shopping and pension collection.
“I get so much out of
my job knowing that I’ve
made someone’s day by
just being there for an hour
chatting, making a cup of tea
or hoovering. Just that I’ve
been there when I’m probably
the only person they see
each week makes it a very
satisfying job, “ Sarah, Senior
Home Support Worker.
Social isolation has a
huge impact on anybody’s
life and when doing everyday
tasks can become a struggle
to you our Home Help offer
a real lifeline in support.
Pam, who is one of our
long term service users’
benefits hugely from our visits:
“Sarah helps me keep my
independence, she hoovers
and mops for me because my
arthritis prevents me from doing
these jobs. I try and keep busy
when Sarah is here so it’s a real
team effort and we get on great.
“She is a real asset; nothing
is too much trouble for her.
I couldn’t be without her. It’s
this service that enables
me to stay at home.”
If you are interested in
having the Help in the Home
service call 01522 696 000 to
speak to a customer service
advisor who will discuss your
requirements and arrange for a
Help in the Home Co-ordinator
to visit your home to carry
out a risk assessment and
discuss and book the service.
To enquire about any of
these services please
contact: Tel: 01522 696000,
Fax: 01522 693125, Email:
charlie.mcclelland@
ageuklincoln.org.uk
or visit at 23 Sixfield
Close, Lincoln, LN6
0EJ (Office opening
hours: 08:30 -16:00).
suppor ting older people for over 50 years
Wednesday 10th July
Doors open at 6.30pm
to start at 7pm
At the Priory Centre,
Lincoln, LN5 8DS
Tickets £4
(Refreshments Included)
Half price or less on clothes from
Next • Wallis • Marks & Spencer
and most High Street Stores
For all age ranges
Sizes 8-24 £1.99-£29.99
To book please call
01522 527694
summer 2013 | 13
k
r
a
P
The Post
t
e
e
r
t
S
Hello & Welcome
from Park Street Activity Centre
Welcome to our
Summer Edition of the Park Street Post.
S
ince we last spoke
we have had a
hype of activity
occur at the Centre.
We have held
several high profile events
including Health Awareness
Week, City Square, Age
UK Lincoln’s 55 Years
Celebration Party and
Falls Awareness Week. All
have been well attended
and great for awareness
raising of the issues people
face as they get older.
Last week Lindum
Construction moved in and
will be working throughout
the summer/ winter on our
exciting re-development
of Park Street. The project
known as the Age UK
Lincoln Bradbury Project will
see the car park transformed
into a 3 storey annex and
refurbishments will take
place in the existing building.
All of this will culminate in staff
moving from Sixfield’s to Park
Street, providing customers
with a one stop shop whereby
they can access all of our
services in the one location. This re-development is very
exciting and will benefit
everyone involved. A notice
board has been put in the
reception which will provide
regular updates on the
progress of the building work.
If anyone has any queries
regarding the re-development
please feel free to contact me.
That’s all for now folks,
Wrinkles should
merely indicate where
smiles have been.
Mark Twain
1 4 | summer 2013
News from Park Street Activity Centre: Meet&Greet
W
e have recently welcomed two new staff members
to the Park Street Team, Emma Dobson and Jenni
Phillips. Both will be working with Helena in the
Insurance Team as well as carrying out other duties.
Here they tell you a bit more about themselves.
New Starters
JENNI PHILLIPS
EMMA DOBSON
Location:
Park Street Activity Centre
Contact:
01522 527694 ext 105
Job Role:
Daily banking and
administrations, including
working with our lovely
volunteers in the centre
which allow us to
continue providing this
service. Currently in
training for insurance to
work on behalf of Age
UK enterprises in order
to quote home, car and
travel insurance.
Hobbies:
Live in Heighington, and
spend most my time
chilling with my chickens:
Jasper, Hetty, Betty and
Thin Lizzy.
Location:
Park Street Activity Centre
Contact:
01522 527694 ext 103
Job Role:
Main insurance arranger
for home, car and travel
insurance, will shortly be
training to offer funeral
services also. I also
assist in the running of
reception, the main hub of
the centre, providing a full
Age UK Lincoln Services
and experiences.
Hobbies:
Enjoying socialising
with my friends and my
gorgeous doggy Toby.
Insurance Arranger
& Administrator
Insurance Arranger
& Reception
www.ageuk.org.uk/lincoln
Hello & Welcome • Meet & Greet • Upcoming Events • Bake a Cake • Big Knit
Upcoming Holidays, Trips & Events
Date
Event
Time | Info
July 10th
Charity Fashion Show
Priory Centre
6.30pm
July 13th
Boultham Summer Fair
Boultham Park
July 19th
Day Trip to Filey
--
August 30th
Life Drawing Workshop
with Phil Bowman
10am – 3pm
£18 per person
September/October
Silver Surfer Week
Free Computer Tuition
TBC
November
5 Day Turkey and Tinsel
to Eastbourne
--
December
Christmas Craft Fair
TBC
18/19/20th December
Age UK Lincoln Christmas Parties
TBC
More Events to be added throughout the year!
Bake a Cake
Each quarter we will provide you with an easy recipe to
make your own delicious cake which you can share with
all your family and friends.
Blueberry Victoria Sponge
Ingredients
• 175g butter unsalted, at
room temperature
• 175g caster sugar
• 3 eggs, beaten
• 1/2 tsp vanilla extract
• 175g Self raising white flour
• 1 tbsp milk
For the filling and
topping
• 300ml double cream
• 5 tbsp Elderflower cordial
• 225g Blueberries
To garnish
• Fresh mint leaves to
decorate
Tins
• 2 x 20cm cake tins
Preparation method:
1. P
reheat the oven to
180˚C/360F/Gas mark 5.
Lightly grease two x 20cm
cake tins and line the base
with greaseproof paper.
2. C
ream together the
butter and sugar until it
is light and creamy.
3. A
dd the beaten eggs, a little
at a time – if the mixture starts
to curdle, add a little flour.
4. F
old in the vanilla essence
and flour, adding a little
milk if needed, to give a
dropping consistency.
5. D
ivide the mixture between
the two tins and gently
spread out with a spatula.
6. B
ake for 20-25 minutes, or
until golden brown on top
suppor ting older people for over 50 years
and springy to the touch.
7. R
emove from the oven
and leave to rest for 5
minutes before turning
out onto a cooling rack
and leave to cool.
8. W
hisk the double cream
and Elderflower cordial
together until just stiff.
9. S
pread over the base of
the cake then sprinkle
with half the blueberries.
10. S
pread over the base of
the cake then sprinkle
with half the blueberries.
11. Top with the other sponge
and repeat with the
cream and blueberries.
Dot with fresh mint
leaves before serving.
10 Year Big Knit
Anniversary
T
his year is the 10th
anniversary of the
Big Knit partnership
between Age UK and
Innocent Smoothies.
To mark this special landmark
Innocent Smoothies are aiming
to put little woolly hats on 1
million smoothie bottles that will
be sold in retailers nationwide in
November 2013.
This year, Age UK has been
targeted to knit 800,000 hats in
total. Age UK Lincoln’s target
has increased to 260 hats
which need to be knitted and
submitted by
Friday 27th
September.
Therefore
we are
looking for
people
to get on
board and help us
meet our target by knitting these
little woolly hats.
At Park Street you will be
able to access a guide on how
to knit these hats and for more
information about this initiative
please contact Helena on 01522
527694 or email helena.burt@
ageuklincoln.org.uk
Age is
whatever
you think it
is. You are
as old as
you think
you are.
Muhammad Ali
summer 2013 | 15
If in doubt, just say no
As part of the project Operation REPEAT (Reinforcing Elderly Persons Education At All Times), Lincolnshire Trading Standards, Lincolnshire
Police and Community Lincs are working together to keep you safe from rogue traders.
Lisa Foster, Principal Trading Standards Officer, comments: “With summer upon us, we know this is a time when doorstep sellers are out in force
across Lincolnshire offering services such as tiding up gardens and driveways, cleaning windows and guttering, putting up new fences and
laying patios.
“Common tactics used by these rogue traders have included professional-looking advertising, cold-calling and high-pressure selling. Other
warning signs include offering deals which seem too good to be true or only accepting cash for the work.”
Lincolnshire Trading Standard’s advice is to stick to a few golden rules:
· Keep your front and back doors locked and take the keys out at all times.
· Make sure you put the door chain on before opening the door.
· Don’t let visitors who are in a hurry, pressurise or confuse you leave them to wait outside while you confirm who they are.
· When you need to leave a caller standing outside, while you collect or check something indoors, always
remember to close the door and lock it.
· Never use a telephone number given to you by a caller –
find the number in your telephone directory or check with a friend, relative or neighbour.
· If you are not comfortable, ask the caller to return. Make sure someone is with you when they come back.
· If you do need some work doing, ask friends and family for recommendations and get at least three written
quotes to compare.
· If you do agree some work within your home, and its over £35, you are entitled to a 7 day cooling off period.
· Remember, keep in control and don’t feel pressured. If in doubt, just say “no”.
If you are approached by a door-to-door salesperson who you suspect may not
be genuine, if possible without compromising your safety, please record as much
information as possible regarding dates, times, vehicle details and business
details and report to Lincolnshire Trading Standards on 01522 782341 or at
[email protected]
Be Revitalised in Lincoln
with VITALITY
Vitality is an award winning organisation that run exercise and movement to music classes in
Lincolnshire for the over 60’s. The classes focus on having fun with exercises set to music that aim to
increase flexibility and strength while improving posture, coordination and independence.
Classes take place in Lincoln at the following venues;
Moorland Community Centre, St Matthias Church Hall,
Birchwood Leisure Centre and North Hykeham Sports & Social Club.
See our website www.vitalitylincs.co.uk or call the
Vitality office 01529 411194 for further details.
Your first class is FREE to attend.
Vitality is approved and subsidised by Lincolnshire County Council Public Health.
Local offline Dating
- Meet Real People in the Real World
• 40 + age group
• Not Internet dating
• Local
• Friendly and affordable
We know that there are a lot of you still out there who are
NOT into internet dating but want to make new friends or
find love - so here we are – just for you.
Free Brochure 01507 354151
www.tlcintroductions.co.uk
A TREAT JUST FOR YOU!
Red Roof Clinic welcomes Christine Espin
(Reflexologist & Reiki Practitioner) with the
following -
Special offers for August and September
£30 - nail cutting and a relaxing session of
reflexology (45 mins) SAVE £20
£20 – Reiki for relaxation and well-being
(45 mins) SAVE £10
Angela Riggall BSc (Hons) Podiatrist
Specialist in all foot related problems from
painful conditions to routine footcare
If you are in pain or just want to feel good,
we have the practitioner for you!
WEB: www.redroofclinic.co.uk
City Square Event
A
ge UK Lincoln
held their summer
City Square Event
on Friday 31 May
2013. It was a great
success and well attended and
even ITV Calendar showed
up to talk to Helena Burt, Park
Street Deputy Manager and
1 8 | summer 2013
Georgina Garrett, Fundraising
& Marketing Manager about
the Age UK Lincoln Bradbury
Project – an exciting redevelopment of the Park
Street Activity Centre. There
were some delicious jam and
cream scone samples given
out for the public to try and
face painting was provided for
children. The Information and
Advice and Help and the Home
stalls were inundated with
enquiries. The tombola raised
£120 which will be used to plan
and co-ordinate our next City
Square Event which will be on
20 September 2013.
www.ageuk.org.uk/lincoln
Catering for your
Business or Private Function
Now in our 14th year of providing
fabulous food in Lincolnshire
• Garden now open
• Finest quality home-made food,
hot or cold
• Affordable prices
• All dietary requirements catered for
• Choice of menus or choose your
own
• Use of our welcoming café for
your celebration or party,
seating for 40 people
• Air conditioned
Valentino’s
Pizzeria
RE
yOU a a
ly
R
a
clE
n OF
pERsO !
TasTE
31 E Redwood Drive,
Waddington, Lincoln, LN5 9BN
OpEn 7 Days a WEEk
4pm till 11pm
FasT FREE DElivERy
On orders of £6 and over
Family mEals & pick-Up spEcials
Please contact us for more information
Tel: 01522 722770
Tel: 01522 722321
Order online: just-eat.co.uk
55 years
On Friday 7th June we held a party at Park Street to
celebrate 55 years of Age UK Lincoln. The day proved to be
a huge success with over one hundred people attending.
W
ayne and Steve
(who run our
restaurant)
were very
busy cooking
a delicious meal, for starters
it was a choice of prawn
cocktail or roasted red pepper
soup, the main was roast
Lincolnshire beef with all the
trimmings, and pudding was
a chocolate tart made with
fresh cream, eggs, butter
and chocolate (all the things
that taste delicious but are
best in small portions!)
The Mayor the Right
Worshipful the Mayor of
Lincoln, Councillor Patrick
Vaughan and his Mayoress,
Ms Lorna Stow attended,
and looked splendid in their
Mayoral chains. We also
invited the vice-president
of Lindum Rotary Club Mr
Frank Swift and his wife
Jenny. The Lindum Rotary
Club had generously given a
donation to our information
and advice department.
Our Chair of Trustees, Pat
Parker introduced the event
and reassured everyone that
our centre would still run all
the courses it presently does
after the new build is finished.
2 0 | summer 2013
We had a raffle and
raised over £170 pounds,
entertainment was provided by
a duo called Abba Eyes who
were fantastic, everyone had a
dance and sing-a-long, there
was a really good atmosphere
and everyone said how
much they enjoyed the day!
The only thing that
went a bit awry was when
I knocked on Abba Eyes
changing room door to
borrow their microphone
so I could thank all the
volunteers and restaurant
staff, they took this as a cue
to start performing..........
out they leapt.........music
blaring......... guests startled
at the music........ and me
a bit dazed by it all........
Anyway this meant I forgot
to thank the restaurant staff
and volunteers who all did a
wonderful job............So here’s
a big, big Thank You from me!
Pictured [right] is Linda
Harper our volunteer
receptionist who looked
fab in her 1960’s clothes.
All the best
Helena Burt
Assistant Manager
Age UK Lincoln Park
Street Activity Centre
www.ageuk.org.uk/lincoln
Below Left: Alf Bucknall, Vice Chair of the Board of
Trustees, Helena Burt, Park Street Deputy Manager,
Georgina Garrett Fundraising & Marketing Manager
Top left: The Mayor the Right Worshipful the
Mayor of Lincoln, Councillor Patrick Vaughan
suppor ting older people for over 50 years
summer 2013 | 21
Broken, leaking or blocked guttering
at your home or business?
Conservatory roof needing cleaning or fixing?
Don’t know who to call?
GUTTERCLEANSE
CAN HELP!
•Emergencycallout
•Gutterscleanedandrepaired
•Yearlyhealthchecksofyourguttering
•Conservatory
FullPublicLiabilityInsurance
No job too small or too big
Call Dave
GARDENS | KITCHENS | BATHROOMS | INTERIORS | FIXTURES | FITTINGS
HOME IMPROVEMENTS
01529 410380
07877 362941
MOBILE LOCKSMITH
INDEPENDENT
NO CALL OUT CHARGE
NO VAT
UPVC SPECIALIST DOORS AND WINDOWS
ALL LOCKS SUPPLIED AND FITTED
ALL AREAS IN LINCS COVERED
CRB CHECKED
Garage Doors Secured and Serviced
CALL ROCKETT ON
01522 545525
OR MOBILE
07766 804845
Over 35 years’ experience, our family-owned business
provides a friendly, reliable service offering:
• Uplift and removal
• FREE estimating
and planning
of old carpet
• FREE shop at
• A huge range from
home service
£4.99 sq m
• Guaranteed expert
• We’ll beat any likefitting service
for-like quote
• Moving of furniture
Visit our new showroom,
or telephone us with your
requirements and we’ll visit you
with a full range of samples for you
to choose from in the comfort of
your own home.
GARDENS | KITCHENS | BATHROOMS | INTERIORS | FIXTURES | FITTINGS
HOME IMPROVEMENTS
First
Contact
Get Out & About This
Summer with First Contact.
Lifelines
Age UK Lincoln operates its own dedicated Lifeline &
Keysafe service for people over the age of 50 who reside
within a 15 mile radius of Lincoln.
T
he Lifeline unit is
plugged into the main
working telephone
socket and a 13 amp
electric socket. Both
sockets should be on the
same wall in the same room
this will prevent trip hazards.
The unit has an internal back
up battery. This battery enables
the unit to function for up to 30
hours in the event of an electric
failure. The unit will not work
without a working telephone line.
The user’s telephone is
plugged into the unit and the
telephone will work normally.
Once all connections are
made the unit will be tested
and you will be shown how
it works. This takes normally
about 30 minutes.
If the user requires help
they can press the red button
on the pendant or the red
button on the unit. Once the
red button is pressed the
unit dials the control room in
Lincoln, the control room will
answer the call through the unit
and if assistance is required
they will notify the contacts
you have nominated so they
can respond accordingly.
If the control room
receives no response to an
activated pendant they will
ask one of your contacts to
2 4 | summer 2013
respond. i.e. you may have
fallen away from the unit.
Costs:
Rental:
£40 per quarter this covers
rental and monitoring.
Purchase:
The unit costs £150
and the monitoring is
£25 per quarter.
There are no
set-up costs or
installation charges
for either option.
KEYSAFES
This is mini safe which is fitted
unobtrusively to the outside of
your home.
The safe is opened by
using a numerical code of your
choice. The code number can
then be given to the control
room in case the emergency
services need to gain access
to your home should you
require help. You can also
give the code to carers etc to
elevate the need to issue keys
Costs:
Supply only:£50 (if
collected from the office)
Supply & Fit: £65
F
irst Contact is a service
that enables the over
60’s to access a wide
range of services
and information
to help them to stay safe
and independent in their
own home through just
one point of contact.
If you fancy getting out
and about this summer or
trying something new, First
Contact can put you in touch
with organisations that can
help. Complete one of our
simple checklists to get free
information and advice on:
Volunteering
Got a few hours to spare?
Why not become a volunteer
and help out in your local
community. First Contact can
put you in touch with your
local Volunteer Centre to learn
about becoming a volunteer
and what opportunities are
available. There are hundreds
of opportunities for people
of any age or ability.
Local Activities
If you want to meet new
people or find out what’s
going on in your local
community your local First
Contact Field Coordinator will
provide you with information
about local lunch clubs,
social and activity groups.
Transport
Enjoy the summer and get out
and about. The Transportation
Group at Lincolnshire County
Council will send you a pack
full of transport options
tailored to suit your needs.
This can include local bus
times/routes, community and
voluntary car schemes, Call
Connect and Dial-A-Ride.
For further
information
contact:
First Contact Central
Co-ordinators Tel:
01522 782172 or
Email: firstcontact@
lincolnshire.gov.uk
For more information please
call 01522 696000
www.ageuk.org.uk/lincoln
How do I complete
a checklist?
Checklists are really
easy to complete;
Simply call us on
01522 782172, email
firstcontact@lincolnshire.
gov.uk or go online at
www.firstcontact.org.uk.
Alternatively….
• Checklists are widely
available in various
local places such as
your GP Surgery,
Library or Parish
Council Office.
Complete the checklist
and return via our
FREEPOST address.
• With the help of a
Friend or Relative, as
long as they have your
consent, they can fill in
the checklist on your
behalf and even act as
your alternative contact
for correspondence.
• Large Print checklists
are available
on request.
• Face to Face with
one of our Field
Coordinators.
The checklist can help
you get information on
advice on a wide range
of other issues too.
CallConnect
Making travel by bus easier,
quicker and more efficient.
What is CallConnect?
CallConnect is a unique bus
service whose timetable
is not fixed but responds
to passenger requests.
This means its routes are
different each day depending
on the bookings made
by passengers. Journey
requests can be made by
telephone, online or by
SMS text message. There
are CallConnect services
operating throughout
Lincolnshire and the service
is designed to improve
transport opportunities in
rural communities and some
market towns where there is
an infrequent conventional
bus services. (We do not
operate in Lincoln).
Who can use
CallConnect?
Everyone! All are welcome
to use the service regardless
of age or status. You can use
the service as frequently as
required for anything from
shopping or travelling to work
or school to a social event
or medical appointment.
How do I book
a journey?
You can book a CallConnect
journey by calling our booking
team on 0845 234 3344 (or
0845 263 8153 In Stamford)
and you can also book online
or by SMS Text message.
You can make a booking up
to seven days in advance
and you can also request
same-day journeys but
please give a minimum of one
hour’s notice. All bookings
are subject to availability.
suppor ting older people for over 50 years
Fares
The amount you pay to travel
depends on your journey.
Each service area is divided
into zones – the further you
travel, the more you pay.
If you hold a valid
concessionary bus pass
due to age or disability, you
can use it on CallConnect
buses which means there
is nothing to pay!
Need a little help?
Home pick-ups are available
to those who have a
disability, mobility impairment
or live in an isolated location
(please ask for details). Our
vehicles are also fitted with
low-floor steps and tail-lifts
to ensure they are as easy as
possible for everyone to use,
including wheelchair users.
Opening and
Operating Times
CallConnect operates 7am7pm, Monday-Friday, and
8am-6pm on Saturdays.
Details of any local
variations are available
from the booking office.
The booking office is
open from 8.30am-7pm,
Monday-Friday; 8.30am-5pm
on Saturday; and closed
Sundays and Bank Holidays.
For more information
Call our friendly booking
team on 0845 234 3344
(or 0845 263 8153 if you
live in the Stamford area).
Or visit our website at
www.lincsinterconnect.
com or www.
wellandcallconnect.co.uk
in the Stamford area.
summer 2013 | 25
To place an advert in a future issue,
or if you would like to make an
enquiry regarding our design and
print services,
Call Jo on 01536 526674
or email [email protected]
Digital Design
Sales and Marketing
Contract Publishing
Branding Solutions
production
Lance publishing Ltd
1st Floor, tailby House,
Bath rd, Kettering, nn16 8nL
tel: 01536 521126
[email protected]
www.lancepublishing.co.uk
A family run traditional pub/restaurant, serving good home cooked food
with a large selection of 15 cask and keg ales (CAMRA Good Beer Guide)
1.5 miles from Woodhall Spa, 3.5 miles from Coningsby.
Families, children and dogs welcome. The bar has an open coal fire
ensuring a warm friendly convivial atmosphere in which to enjoy your meal
with friend, family or that special person. Free Wi-Fi available too.
Food is served Tuesday to Sunday between noon - 2pm and 6pm - 9pm
Sunday Lunch available noon - 2pm
All year round a great place to eat and drink!
(Always advisable to book - Telephone 01526 354560)
“Relax, unwind &
enjoy an escape
to the country”
Bluebell Retreat Holiday Cottage
A 4* charming countryside
character cottage
Designed with dementia
in mind - many extras
Nr Woodhall Spa, Lincolnshire
www.dementiaholiday.co.uk
or call 01526 388341
Modern Apartment: Sleeps 4
Situated on the top floor of a three
storey block the apartment has its
own residents’ swimming pool. It
has the advantage of being away
from the bustle of the town centre
but within walking distance (10
minutes to the marina and another 5
to the town centre).
S
• High quality service
• High quality products
ivill Service. WEEE recycling & handling specialists. Experts in the
sales, repair & Servicing of LCD TVs, Plasma screens, Laptops, Desktop
computers & other electrical goods. Individual tailored quotes for repairs &
servicing. Great value services and sales all carrying a warranty!
We stock spares for all major brands of laptops, computers and TVs. These
spares and parts are sold on a global scale to both the public and trade. If you
are looking for spares, parts, repairs, servicing or general sales of electrical
goods then look no further.
Televisions
Laptops
Computers
Spares and Parts
Repairs & Servicing
Visit us online today! www.sivillservice.co.uk
@Sivillservice
20a Market Place
Tattershall
Lincolnshire
LN4 4LJ
Sivill Service
Telephone: 01526 344102
It has a twin bedroom, open
plan kitchen and lounge. The
kitchen has a 4-ring hob, oven,
microwave, toaster and washing
machine. There is a family sized
bathroom. The lounge has a sofa
(which converts into two more single
beds) and a table to seat four. A
TV, DVD and CD player are also
available. Both the lounge and
bedroom have patio doors which
open onto the balcony offering
views over the swimming pool
and across Lagos.
Prices are per week. Special
rates for longer periods can
be negotiated. Prices include
cleaning and linen change. Towels
are changed mid-week and beds
at the end of the week. A 25%
deposit is required at the time of
booking and balance is due six
weeks prior to departure.
• Great value for money
Prices:
Nov to Mar £190
Apr, May, Oct £255
June & Sep £320
July & Aug £395
CROPLEYCOACH.CO.UK
COACHES FOR UK & CONTINENTAL TRAVEL
A family-run company with a
professional attitude and a
great reputation
Cropley is a coach operator based in Lincolnshire
and provides a wide range of both domestic and
pan-European coach services. We operate in the
following areas:
•
•
•
•
SCHEDULED TOURS & EXCURSIONS
LOCAL WORKS & SCHOOLS CONTRACTS
CORPORATE TRAVEL CONTRACTS
PRIVATE COACH HIRE FOR UK & EUROPE
To book Contact:
Fosdyke, Boston, Lincolnshire, PE20 2BH
w w w.lagosalgarve.co.uk
Tel: 01205 260226 Fax: 01205 260246
E-mail: [email protected]
For more info or to book contact Judith:
01536 711884 or Email: [email protected]
Quick Quiz
1.Construction of Lincoln
Cathedral began in
1185 but in which year
was it completed?
Puzzle
Page
8
Solutions to all three
puzzles can be
found on page 30
3
2.Which King of England
designed the building
of Lincoln Castle?
Sudoku
Test your local
landmark knowledge
in our Quick Quiz.
3.In which year did the
University of Lincoln gain
full university status?
4.Built and mostly designed
by William Cecil, Lord
High Treasurer to Queen
Elizabeth I, which
Lincolnshire stately home
are we referring to?
5.In 1943, which hall hosted 5th
Bomber Command, famed
for the Dambusters raid?
6.General Sir Mike Jackson,
MJK Smith and Colin Dexter
are famous alumni of which
Lincolnshire School?
7.Which Lincolnshire town is
host to Ayscoughfee Hall?
8.Woolsthorpe Manor
was the birth place of
which noted 17th century
natural philosopher?
9.According to legend, which
North Eastern Lincolnshire
town was founded by
a Danish fisherman in
the 9th century?
10.In which town is Lincolnshire’s
last working water mill?
11.Which museum
celebrates the rich
tapestry of Lincolnshire
from 1750 onwards?
12.Ralph Cromwell built which
Lincolnshire landmark?
2 8 | summer 2013
The Game of Logic
Place each of the
digits 1 to 9 in each
row, column and
3x3 box. There is
only one solution.
Wordsearch
Which One
is Missing?
Can you find which
one of these Food
related Words
from the list below
is missing?
SALMON
CIABATTA
TOMATO
ASPARAGUS
COUSCOUS
CARROTS
DUMPLING
HOTPOT
STEAK
ONION
4
3
7
1
6
5
2
3
2
1
7
8
5
7
4
2
2
3
4
7
8
7
9
2
1
6
9
C
D
U M
P
L
I
N
G
I
Y
S
T
E
A
K
L
C
A
H
O
T
P
O
T
P
O
B
A
W
S
V
T
L
S
U
A
S
P
A
R
A
G
U
S
T
A
W
L
V
O
L
S
C
T
T
O M
A
T
O
R
O
A
Y
S
O
N
I
O
N
U
M N
R
N
U
J
P
Q
S
Engage with us…
W
e are looking to create a ‘Engage
with us’ page where readers
write into the Magazine with their
thoughts, views on topics raised
in the magazine or support they
have received from Age UK Lincoln or your story.
Please write to the editor at Engage
Magazine, Age UK Lincoln, 23 Sixfield
Close, Lincoln, LN6 0EJ. We look forward
to hearing from you next time… the
next edition will be the Summer edition
so if you have any thoughts, concerns
or stories to tell please write in and we
will feature it in our next magazine.
www.ageuk.org.uk/lincoln
We’ll be there,
day after day
If you remember us in your will
For many older people, a visit or call from Age UK Lincoln can be a lifeline.
It can mean the difference between feeling alone and vulnerable, or supported and
secure. Sometimes just knowing we’re there is enough. You can make sure we always
are, by remembering Age UK Lincoln in your will. Just call or go online to find out more.
Call 01522 696000 or visit www.ageuk.org/lincoln
Registered charity number 1078539. IDBB1315 10/12
IDBB1315 Lincoln Legacy Poster A4.indd 1
01/10/2012 15:36
Helping you
stay independent
Helping you to stay safe, independent and comfortable in your home.
A
s specialists for the
over-50s we offer a
range of value-formoney products and
services designed
to make later life a better life.
Products are developed
through listening to customers,
and provided by our
commercial partners meeting
our exacting standards.
The Age UK
Mobility Range
Age UK and Handicare have
teamed up to offer excellent
products at reasonable prices.
Handicare are committed to
providing outstanding customer
service before, during and after
sale. Survey and installation
appointments are scheduled
to suit you, and no one will call
without prior arrangement.
You will be in control and kept
informed throughout the whole
process – from initial visit to
installation, and trained mobility
advisers are on hand to assist
if you have any questions or
concerns. Stairlift and bathing
products come with a free
24-hour, seven-days-a-week,
emergency telephone service.
Sitting comfortably
Worry-free bathing
Ageing can mean experiencing
more aches and pains.
However, the correct
chair can make all the
difference to our comfort.
We’ve combined Age UK’s
experience and Handicare’s
understanding of the
mobility market, along with
feedback from customers
and healthcare professionals,
to offer a range of tailormade riser-recliner chairs
that suit a variety of needs.
A soak in a warm bath or a
steaming hot shower can work
wonders in easing aches and
pains. But it’s not quite so
enjoyable when you’re worried
about slipping or how you’re
going to get out of the bath.
In association with
Handicare we offer a range of
options, from walk-in baths to
easy access showers. They’re
tailor made to match you and
your bathroom, and come in a
variety of finishes with a host
of options and accessories.
KEY BENEFITS
KEY BENEFITS
•G
o from a sitting to
a standing position
(and back again) at the
touch of a button
•M
ade to measure,
practical and stylish – in
a choice of fabrics to suit
you and your décor
•R
ange of options and
accessories, including
full massage system
and gel seats
•U
nique, integral
safety barrier around
base of chair
•F
ree no-obligation
home demonstration
• Choose from a variety of
walk-in baths or shower
enclosures, with low
or level entry points
(dependent on property
and product), and a
slip-resistant base
• Lifetime guarantee
on product
• Thorough installation by
experienced professionals
• Easy to fit and maintain
tile-effect panels available
• Excellent personal
service with no highpressure selling
Stairs made simple
The freedom to go upstairs
and downstairs may seem like
a small pleasure to some, but
it’s a big part of keeping your
independence. In association
with Handicare we offer a range
of stairlifts to suit you and your
home at a reasonable price.
KEY BENEFITS
• Independent survey revealed
over 92 per cent satisfaction
rate two years running
• Price promise
• Tailor-made to suit you
and your home
• Reliable, safe and
easy to use
• Suitable for straight and
curved staircases
• Available in a choice of
styles and colours
• Quick and professional
installation
• Free no-obligation quotation
• Absolutely no hard sell
For enquiries about this
service contact Helena Burt
at Age UK Lincoln on 01522
527694 or email helena.
[email protected]
Answers & Solutions from page 28
1. 1311
2. William the
Conqueror
3. 1992
4. Burghley House
5. St Vincent’s
6. Stamford
School
7. Spalding
8. Sir Isaac Newton
9. Grimsby
10. Sleaford
11. The Museum of
Lincolnshire Life
12. Tattershall
Castle
QUIZ ANSWERS
R
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A
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WORDSEARCH ANSWERS
S
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1
2
5
9
3
4
2
1
6
7
8
3
9
6
7
5
4
8
7
8
6
5
4
9
2
1
3
6
4
1
8
5
7
3
2
9
8
3
7
9
2
6
1
4
5
5
2
9
3
1
4
7
8
6
9
7
5
4
3
1
8
6
2
3
6
2
7
8
5
4
9
1
4
1
8
6
9
2
5
3
7
SUDOKU ANSWERS
3 0 | summer 2013
www.ageuk.org.uk/lincoln