MEMBERSHIP GUIDE BOOK

Transcription

MEMBERSHIP GUIDE BOOK
MEMBERSHIP GUIDE BOOK
WORLDWIDE EDITION
2011. 11
Contents
Welcome
To SKYPASS
Program!
04
General Conditions of SKYPASS
A world of benefits awaits you with
this exclusive membership.
For your convenience, we are delighted to
provide this Membership Guide Book
as a means to present detailed
information about the SKYPASS program
and benefits for each and every member.
Please take a moment to read through this
guide, and learn of the many ways to earn
mileage and the redemption opportunities
that lie ahead for you.
Thank you for choosing SKYPASS and our
Preferred Partners.
* The Membership Guide Book shall
follow all relevant laws and government
regulations.
SKYPASS Program
06
How to Join
07
Korean Air Elite Program
09
SkyTeam Elite Benefits
Earning Miles
10
How to Accumulate Miles
11
Korean Air and other airline partners
16
Non-airline partners
Redeeming Miles
23
How to Use Awards
25
Korean Air Awards
28
Airline Partners Awards
36
SkyTeam Round the World
36
Other Award Program
04 05
General Conditions
MEMBERSHIP GUIDE BOOK
General Conditions of SKYPASS
(iv) limit the number of seats available for award travel (including, but not limited to,
allocating no seats on certain flights) or otherwise restrict the continued
The SKYPASS general conditions are subject to all relevant laws and government
regulations.
availability of travel awards or special offers.
*Europe : “at any time with reasonable notice as appropriate in the circumstances.”
1
A membership account is given to each individual member. Only one account for
each person will be accepted.
8
Information provided by members shall be used to operate SKYPASS program. It is
protected against unauthorized access and will not be released to outside companies
2
3
SKYPASS mileage or awards have no monetary value and subsequently may not be
or entities without members' consent. Korean Air usually shares members'
transferred, bartered, sold, or bequeathed except for the case specified in these
information with SKYPASS partners. In accordance with Korean laws and personal
General Conditions.
information security policy of Korean Air, all information should be protected under the
Korean Air reserves the right to determine appropriate mileage and correct mileage
responsibility of Managing Vice President of Passenger Marketing Department who is
credit discrepancies at its own discretion.
in charge of managing personal information.
Mileage earned in Korean Air’s SKYPASS program on or after July 1, 2008, is valid
9
for a period of ten years and will expire if unredeemed. All mileage earned on or
Any protests or objection to mileage accrual and use of awards should be made
within one year after the date of boarding or the date of award authorization.
before June 30, 2008 will not expire.
The ten year mileage validity period is based on the date flown on Korean Air and
partner airlines. The validity period for Korean Air partners is based on the date posted
10
The benefits and regulations may differ according to regions where members are
enrolled.
to the member’s account.
For more information
4
In the event of loss or theft of SKYPASS membership card, the member must inform
Korean Air immediately.
5
Website : www.koreanair.com
membership account, or to invalidate accrued mileage or awards in case a member
violate the terms and conditions.
The members and representatives may not be allowed to enroll in SKYPASS
program.
Korean Air reserves the rights to demand compensation for cash equal to published
fare and to take legal actions if necessary in case members or representatives abuse
the awards.
7
7990(Europe) or visit any Korean Air offices.
Korean Air reserves the rights to exclude the member from the program, to cancel
or representative is found to fabricate documents, to make a false statement, or to
6
Please contact Korean Air at 1588-2001(Korea nationwide), 353-1-799-
Korean Air reserves the right to change the SKYPASS program rules, regulations,
terms, conditions, travel awards, mileage award levels and special offers in whole or
in part, at any time with or without notice*, even though such changes may affect the
value of the mileage already accumulated. Korean Air may, among other things :
(i) withdraw, limit, modify, or cancel any award ;
(ii) change program mileage levels, conditions of participation, rules for earning,
redeeming, retaining or forfeiting mileage credit, or rules for the use of travel
awards ;
(iii) add an unlimited number of blackout dates ; or
If you are residing in Korea, Japan, North America and Europe, Please Check Terms
& Conditions for each region by visiting Korean Air website at www.koreanair.com .
SKYPASS Program
06 07
MEMBERSHIP GUIDE BOOK
2. Korean Air Elite Program
SKYPASS Program
SKYPASS is Korean Air’s frequent flyer program that was established to provide valuable
customers with travel awards and special benefits. SKYPASS members may take
We recognize and reward our loyal members through Elite membership levels and benefits.
Elite Member status is determined according to the accumulated mileage. Morning Calm
Club, Morning Calm Premium Club and Million Miler Club members can enjoy a
variety of Elite member privileges.
◆ Elite Member Status
advantage of these awards and benefits by redeeming miles accumulated through using
Morning Calm
Club
services offered by Korean Air and its various partners.
Morning Calm
Premium Club
Million Miler
Club
1. How to Join
▶
Eligibility
· Any person may enroll in the SKYPASS
program. There are no membership fees.
· Any person under 12 years of age is eligible for
SKYPASS Junior membership.
▶
Eligibility
Enrollment
· You can enroll in the SKYPASS program via
our website at www.koreanair.com or by visiting
a Korean Air office near you.
· For information on SKYPASS credit cards, please visit the websites of participating credit
1,000,000 or more
50,000 or more flown
500,000 or more flown
miles on Korean Air
flown miles on Korean
miles
on
Korean
Air
or
Air and/or other
40 qualifying flights** and/or other SkyTeam*
SkyTeam* partner
on Korean Air
partner airlines
airlines
or
(excludes miles earned
50,000 or more miles
(excludes miles earned
with non-SkyTeam
on Korean Air and
with non-SkyTeam
SKYPASS partners
partner airlines and
partner airlines and
combined
other partner
other partner
(at least 30,000 flown
companies)
miles on Korean Air)
companies)
card companies.
▶
SKYPASS Junior
· Children under the age of 12 are eligible for SKYPASS Junior membership. SKYPASS
Junior members earn the same miles as adult. (75% of actual adult traveled miles are
accrued before June 30, 2011.)
· When SKYPASS Junior members reach 12 years of age, their membership will
automatically convert to SKYPASS membership. The membership account numbers will
remain the same and the balance of accrued mileage will carry over.
▶
Membership Issuance
· Membership card will be mailed within 2-4 weeks from receipt of the completed
application at the SKYPASS center.
· For temporary use, the SKYPASS image card can be printed via the internet.
[www.koreanair.com] – [SKYPASS] – [My Page] – [Print Image Card]
Smart Phone Application mobile card
Search “Korean Air” at App Store and Android Market to download the app.
You can use smart phone as your SKYPASS membership card.
My Page
>
My SKYPASS
>
Mobile Card
SkyTeam Elite
Member Status
*SkyTeam airlines : Aeroflot, Aeromexico, Air Europa, Air France, Alitalia, China Airlines, China
Eastern Airlines, China Southern Airlines, Czech Airlines, Delta Air Lines, Kenya Airways, KLM
Royal Dutch Airlines, Korean Air, TAROM Romanian Air Transport, Vietnam Airlines.
**One domestic flight within Korea is counted as 0.5 qualifying flight segment. Any travel on tickets
ineligible for mileage accrual is not counted as a qualifying flight segment.
▶ Conditions to Maintain Morning Calm Club membership
· During the two-year Morning Calm Club membership period, fulfillment of any one of the
following conditions will automatically extend the membership validity for the next two
years.
- Accumulation of additional 30,000 or more flown miles on Korean Air
- Additional 20 qualifying flight segments** on Korean Air
- Accumulation of additional 30,000 or more flown miles on Korean Air and partner companies
combined, provided that at least 20,000 miles or 15 qualifying flight segments** are
on Korean Air. (This is a limited-time condition effective until 2012.)
· Failure to fulfill any one of the above conditions will result in the conversion of the
membership status to the base level.
· After the membership has been reverted to the base level, if the member fulfills any one of
the above conditions within a two-year time frame, the membership will convert back to
Morning Calm Club status.
08 09
SKYPASS Program
MEMBERSHIP GUIDE BOOK
◆ Elite Member Benefits
3. SkyTeam Elite Benefits
Morning Calm
Club
Morning Calm
Premium Club
Million Miler
Club
Exclusive
Check-in
Morning Calm
Counter*
Korean Air Int’l Flight
First Class Counter*
Korean Air Int’l Flight
First Class Counter*
Lounge Benefits
Access to lounges
operated by Korean Air
up to 4 times
(Prestige Class Lounge)
O **
O **
From/to all routes except the U.S., U.S. Territories, Canada,
Central and South America
Additional Baggage
Allowance
Priority Baggage
Handling
10kg (22lbs)
20kg (44lbs)
1 Piece
O
O
· Morning Calm Club members are eligible for SkyTeam Elite Membership, and Morning
Calm Premium Club and Million Miler Club members are eligible for SkyTeam Elite Plus
membership.
* Please mention your membership status at the time of reservation, and present your
membership card at the time of check-in.
30kg (66lbs)
From/to the U.S., U.S. Territories, Canada,
Central and South America
X
· Aeroflot, Aeromexico, Air Europa, Air France, Alitalia, China Airlines, China Eastern
Airlines, China Southern Airlines, Czech Airlines, Delta Air Lines, Kenya Airways, KLM
Royal Dutch Airlines, Korean Air, TAROM Romanian Air Transport, and Vietnam Airlines
provide additional benefits for Elite members.
1 Piece
O
Benefits
Elite
Elite Plus
Guaranteed Economy Class reservation
upon purchasing full-fare tickets
X
O 1)
Priority baggage handling
X
O
Lounge access
X
O 2)
Priority reservation waiting list
O
O
Priority airport stand-by
O 3)
O
O
O
O
O
O
O
O
O
(when traveling on Korean Air)
Off-peak mileage
redemption for award
travel during peak
season
X
O
O
(endorsed award excluded)
Priority Reservation
Waitlist
Exclusive Hotline
Service
Gift Offer
(upon becoming a member and on
birthdays)
SkyTeam Elite
Member Status
Handling priority waitlist
(excludes airport stand-by)
Priority check-in
4)
Handling priority waitlist Handling priority waitlist
Preferred seating
O
X
X
X
X
O
Elite
Elite Plus
Elite Plus
(within Korea only)
* Check-in service will be provided at the counter in the next higher class than that of your ticket in areas
where exclusive counters are not available.
** Members may invite one accompanying passenger traveling on a Korean Air flight. If the KAL lounge
provides both First Class and Prestige Class lounges, members can use the lounge wherein the lounge
class is one level higher than that of their ticket.
· Certain airports may not offer lounge service based on lounge availability or contract condition.
· To enjoy the Elite member’s benefits while traveling on codeshare flights operated by partner
airlines, please bring your SKYPASS membership card.
· Certain privileges, such as additional baggage allowance, may be limited for travel on
codeshare flights operated by partner airlines or connections to non-Korean Air flights.
· Elite member privileges are limited for travel on codeshare flights booked under nonKorean Air flight numbers, although the flights may be operated by Korean Air.
▶ Morning Calm Club Lounge Benefit Information
· Morning Calm Club members are entitled to access KAL Prestige Class Lounges operated
by Korean Air only, up to four times during their two-year membership period. (Such benefit
is only applicable during membership period.)
· Lounge access is available on the day of the travel and may be subject to lounge
availability. (Travel must be on a Korean Air flight and the ticket must have been issued
with a Korean Air flight number. Lounge access is not available if travel is on a SkyTeam
airline or other partner airline.)
· Morning Calm Club members may invite accompanying passenger(s) traveling on a Korean
Air flight. Each lounge access per passenger will count as one usage.
Extra free baggage allowance
Priority boarding
5)
1) - Full-fare tickets are designated with Y, YO2, YD, and Y2 as the fare basis.
- Request must be made in advance at least 24 hours prior to departure.
- For Korean Air/Air France, this applies to long-haul flights only (flights that are over 6 hours for
Korean Air).
2) SkyTeam Elite Plus member can use a SkyTeam lounge regardless of boarding class when
traveling international via SkyTeam flight. One companion, who is on the same flight with same
itinerary as you, may use the lounge as well. However, there may be restrictions for using a
lounge on codeshare flights operated by non-SkyTeam airlines.
3) Korean Air flights excluded.
4) In the case of Korean Air, Elite Plus members can use First or Prestige Class counter, and Elite
members can use Morning Calm counter. (For Elite members, check-in service is provided at the
next higher class counters where Morning Calm counters are not available.)
5) - Elite members : Additional 10 kg(22 pounds) or one additional piece of luggage is allowed
depending on region of departure (except for flights operated by Korean Air, to/from the U.S.,
U.S. Territories, Canada and South America)
- Elite Plus members : Additional 20 kg(44 pounds) or one additional piece of luggage is allowed
depending on region of departure.
- Restrictions may apply depending on the airline and the itinerary. For further information, please
inquire to the airline. (For example, an additional piece does not apply to Delta Air Lines in
domestic flights – travel within and between United States, Canada, U.S. Virgin Islands, and
Puerto Rico – and itineraries that include any travel to/from Brazil. However, when transferring
between Korean Air’s transpacific routes - ticketed in Korean Air flight - and the destinations
of Delta Air Lines mentioned above, one additional piece is applicable for SkyTeam Elite Plus.)
10 11
Earning Miles
MEMBERSHIP GUIDE BOOK
2. Korean Air and Airline Partners
Earning Miles
▶
Accrual Ratio of Flown Mileage to Classes
Airline
· SKYPASS members can earn miles on Korean Air flights as well as flights on Airline
Partners.
· SKYPASS members can earn miles simply by using services offered by SKYPASS
partners (car rentals, hotels, credit cards, and other partners).
First Class Kosmo Suites (R)
200%
First Class Kosmo Sleeper Seat,
First Class Sleeper Seat (P)
165%
First Class (F)
Prestige Sleeper Seat (J)
· To begin earning miles, you are required to enroll in the SKYPASS program first.
(*1) 125% accrual in case of int’lflight
(*2) 100% accrual in case of Korea
domestic flight
(*3) 100% accrual in case of int’lflight
(*4) 80% accrual in case of Korea
domestic flight
1. How to Accumulate Miles
▶
Accrual Rate Per Class
Relative to Actual Distance Traveled
Korean Air and Airline Partners
Prestige
Class
Economy
Class
· Korean Air, SkyTeam carriers and other Partner Airlines (Alaska Airlines, Emirates,
Garuda Indonesia, Hawaiian Airlines).
A*, D, U, N
· Method
- Please provide your SKYPASS membership number when making reservations or
purchasing tickets, and present your SKYPASS membership card at the time of airport
check-in.
- Your flown miles will automatically accrue on your account once you arrive at your
destination. (For flights on partner airlines, it may take up to 3-14 working days from the
date of travel.)
- For any missing mileage, you may request credit within one year from the date of
travel. You may submit your request via Korean Air website or submit the ticket receipt
and boarding pass to any Korean Air office. Upon verification, your account will be
adjusted accordingly. (Please retain your ticket receipt and boarding pass until you
have confirmed mileage credit on your account.)
Korea-Russia
Routes
▶
Korean Air SKYPASS Partners
· Car rentals, hotels, credit cards, and other partners.
· Method
Please provide your SKYPASS membership number when making reservations and
present your SKYPASS membership card at the time of using the services of
SKYPASS partners. It may take up to 6 ~ 8 weeks for the mileage credit to post on your
account.
※ You can verify activities of mileage accrual on your account by visiting our
website at www.koreanair.com.
W, Y, K, O*2, M, E, T, H, L*3, S, B
100%
Group (X, G, L*4)
Special Discount Fare (Q, V)
80%
Economy Class (Y, S, O)
B, M, H, K, V, T, Q, W, U, G, L,
N, X, E, O*, Z
Business Class (C, D, J, I)
Y, S, B, M, H, K, V, T, O
Q, W, L
U, G, N, X, E, O*, Z
Business Class (A, D, J)
R, Y, B, M, S, K, Q, N, X, T, H, Z, I
Economy
Class
V, L, W, P
C, E, G, O, U
Business Class
Aeromexico / Air Europa / Air France / China
Airlines / China Eastern Airlines / China
Southern Airlines / Delta Air Lines / Kenya
Airways / KLM Royal Dutch Airlines / TAROM
Romanian Air Transport / Vietnam Airlines
Aeroflot / Alitalia / Czech Airlines
Emirates / Garuda Indonesia /
Hawaiian Airlines
Alaska Airlines
Operating Carrier
SkyTeam
Mileage Accrual
P, A, T, N, L, H, J, Z, E, G, Q, S, R, U
First Class (P, F)
Business Class (J, C, D, I, Z)
Accrual
No Accrual
All carriers
(including SkyTeam)
Accrual
Korean Air
Accrual
Non-Korean Air
No Accrual
All carriers
(including Korean Air)
No Accrual
100%
75%
100%
No Accrual
165%
125%
100%
M, U
75%
K, H, L, Q
50%
B, H, K, M, T, V, Y, P, A
N, S, Q, X
U, Z, L, W, O, G, R
Business
Class
125%
125%
(K : as of August 1, 2011.)
First Class
125%
100%
50%
No Accrual
A, Y, B
(L, W, O, G, R : as of June 1, 2011.)
Non-SkyTeam
No Accrual
W, S
T, E, N, R, X, G, V, O
Economy
Class
125%
100%
125%
Economy Calss
Business Class
Marketing Carrier
70%
No Accrual
(T : as of August 1, 2011.)
# Ref.Partner airlines code shared flights mileage accrual.
100%
No Accrual
Other
Routes
Economy
Class
135%
125%
Business Class (C, D, J, I)
S
K
Y
T
E
A
M
150%
C, O* , Z
I
1
No Accrual
125%
100%
50%
No Accrual
F
150%
A
130%
J
130%
C
125%
Economy Class (Y, B, T, M)
K, W, V, R, Q, H, N, Z, I, U, L, X, G, E, O, S
100%
No Accrual
12 13
Earning Miles
MEMBERSHIP GUIDE BOOK
Accrual Rate Per Class
Relative to Actual Distance Traveled
Airline
First Class
F, P (International)
P (Domestic)
Business Class (C, J, Z, O)
Economy
Class
W, Y, K, B, E, H
(W, K : for International)
L, M
N, R, S, V, T, A, D, I, U, X, Q, K, W, G
(W, K : for Domestic)
First Class (A, F, P)
150%
100%
Business Class (C, J, I, O)
125%
130%
Economy Class (Y)
100%
Z, D, X, W, M, N, B, K, H, Q, L, T, V, G, S, U, E, R
Business Class (C, D, I)
No Accrual
150%
130%
Economy Calss (W, Y, T, K, I, Z)
100%
Economy
Class
Y, M, I, B, H, T, L, Q, K, A, X, V
N, S, W, G, O, U
R, E, Z
No Accrual
125%
100%
50%
No Accrual
First Class
150%
Business Class (C, D, I, J, S)
125%
Economy Class (B, G, H, K, L, M, Q, T, U, V, W, X, Y, Z)
E, N, O, R
Business Class (C, I, D, J, Z)
(D : as of October 21, 2011.)
Y, B, M, U, K, H, L, Q, E, N, R, T
Economy
Class
(T : as of October 21, 2011.)
V, G
(V,G : as of October 21, 2011.)
Business Class (J, C, I, Z)
Economy
Class
Y, B
M, U
K, H, L, Q
Business Class (C, D, J)
Economy
Class
S, Y, B, M, K, R, H, G
L, Q, N, T, U, V, W, E
X, Z
O
T
H
E
R
125%
100%
No Accrual
150%
100%
No Accrual
T, D, E, R, U, O, L, Z
100%
50%
125%
100%
75%
50%
No Accrual
125%
100%
50%
No Accrual
125%
100%
A,W,T
Business Class (J, P)
Hawaii-South
Pacific Routes & Economy Class
International Routes (W, Y, Q, B, N, M, H)
except Korea-Hawaii
K, X, V, S, I, G
First Class (F, P, J)
Hawaii-Continental
Economy Class (W, Y, Q, B, N, M, H, K)
U.S. Routes
X, V, S, I, G
All Routes
100%
G
No Accrual
100%
I, Z, Y, K
Y, S, B, M, H, Q, L, V, K
100%
B, N, M, H, K, X, V, S, I, G
125%
J
Economy
Class
125%
Economy Class (W, Y, Q)
150%
Economy
Class
First Class (F, U)
Business Class (J, P)
Korea-Hawaii
Routes
50%
No Accrual
Economy Class (X, Y, V, S, I, W,
Q, B, N, M, H, K, G)
C, D
J*, G, O, P, Q, R, U, V, X, N, A, E, F
G, B, V, H, X, O, Z, T, J
100%
First Class (F, P, J)
Business
Class
W, S, B, H, L, T, M
A
I
R
L
I
N
E
S
L, K, S, N, Q
Hawaii
Interisland
Routes
100%
T, E, N, R, G, V, W, A, D, S, X
(S : as of August 1, 2011.)
(X : as of June, 8, 2011.)
O
T
H
E
R
Y, M
100%
No Accrual
125%
No Accrual
No Accrual
O, X
Economy
Class
50%
Business Class (C, D)
Business Class (J, C, D, F)
Accrual Rate Per Class
Relative to Actual Distance Traveled
150%
First Class (A, F, P)
R, J, S, B, H, Q, M, N, L, X, G, U, E, V, P*, I*, O
S
K
Y
T
E
A
M
Airline
75%
No Accrual
150%
100%
50%
No Accrual
No Accrual
· Class(*) : No accrual in case of award ticket
· Mileage accrual for China Airlines is applicable as of September 28, 2011 based on the
date of travel.
· SKYPASS mileage cannot be earned for booking classes that are not included in the
accrual chart.
· Mileage earned in Korean Air’s SKYPASS program on or after July 1, 2008 has a validity
of ten years and any unredeemed mileage will expire. Mileage earned on or before June
30, 2008 will not expire. The ten-year validity is calculated from the date of travel on
Korean Air and partner airlines.
· Mileage accrual begins from the date of enrollment in the SKYPASS program; any flights
taken prior to the enrollment are not eligible for accurual.
· Mileage will not be credited for flights on complimentary tickets, award tickets, 50% or
more discounted tickets (including Infant tickets), or any other special discount tickets.
· Mileage will not be credited for travel via chartered flights on partner airlines as well as rail
and sea travel offered via Air France.
· Mileage may be credited to only one frequent flyer program regardless of a member’s
enrollment in multiple programs offered by various SkyTeam partner airlines.
· Mileage accrued on a frequent flyer account of one airline cannot be transferred to an
account of another airline.
· To prevent potential omission of mileage credit, please ensure that the English spelling of
the passenger’s name on the ticket is identical to that registered on his/her SKYPASS
membership account.
· Mileage accrual with Korean Air and/or partner airlines is based on the actual distance
traveled and the class of purchased seat.
· Mileage accrual for travel on codeshare flights may vary depending on the terms and
conditions of the operating carrier.
14 15
▶
Earning Miles
MEMBERSHIP GUIDE BOOK
▶ Southeast Asia / Guam Routes
Korean Air Mileage Accrual Chart
(Unit : miles / Economy class one way trip by an adult)
▶ Korea Domestic Routes
Route
Route
Miles
Miles
Gimpo/Incheon – Busan
220
Jeju – Cheongju
230
Gimpo – Gwangju
170
Jeju – Daegu
210
Gimpo/Incheon – Jeju
280
Jeju – Gusan
170
Gimpo – Jinju(Sacheon)
240
Jeju – Gwangju
120
Gimpo – Pohang
190
Jeju – Jinju(Sacheon)
140
Gimpo – Ulsan
210
Jeju – Ulsan
220
Gimpo – Yeosu(Suncheon)
220
Jeju – Wonju(Hoeongseong)
290
Incheon – Daegu
160
Jeju – Yeosu(Suncheon)
110
Jeju – Busan
190
Route
Route
Miles
Incheon – Bangkok
2,281
Incheon – Phuket
2,690
Incheon – Cebu
1,889
Incheon – Siem Reap
2,175
Incheon – Chiang Mai
2,106
Incheon – Singapore
2,880
Incheon – Denpasar Bali
3,279
Busan – Bangkok
2,303
Incheon – Hanoi
1,681
Busan – Cebu
1,742
Incheon – Ho Chi Minh City
2,220
Busan – Manila
1,515
Incheon – Jakarta
3,278
Busan – Siem Reap
2,179
Incheon – Kota Kinabalu
2,279
Cheongju – Bangkok
2,310
Incheon – Kuala Lumpur
2,864
Daegu – Bangkok
2,361
Incheon – Manila
1,624
Incheon – Guam
2,002
Incheon – Palau
2,141
Jeju – Guam
1,881
Incheon – Phnom Penh
2,241
Osaka – Guam
1,577
Miles
▶ Southwest Asia Routes
▶ Japan Routes
Miles
Route
Incheon – Mumbai
3,455
Incheon – Tashkent
3,013
Incheon – Kathmandu
2,472
Tashkent – Cairo
2,244
Route
Miles
Miles
Route
Miles
Incheon – Akita
750
Incheon – Shizuoka
798
Incheon – Aomori
800
Incheon – Tokyo
760
Incheon – Fukuoka
350
Gimpo – Haneda
760
Incheon – Hakodate
813
Gimpo – Osaka
530
Incheon – Haneda
758
Busan – Fukuoka
140
Incheon – Atlanta
7,135
Incheon – Sao Paulo
Incheon – Kagoshima
460
Busan – Nagoya
440
Incheon – Chicago
6,543
Incheon – Seattle
5,199
Incheon – Komatsu
549
Busan – Osaka
360
Incheon – Dallas
6,827
Incheon – Toronto
6,814
Incheon – Nagasaki
370
Busan – Sapporo
854
Incheon – Honolulu
4,562
Incheon – Vancouver
5,092
Incheon – Nagoya
600
Busan – Tokyo
620
Incheon – Las Vegas
6,003
Incheon – Washington D.C.
6,947
Route
▶ America Routes
Route
Route
Miles
Miles
11,633
Incheon – Niigata
690
Cheongju – Osaka
496
Incheon – Los Angeles
5,968
Los Angeles – Sao Paulo
6,153
Incheon – Oita
410
Jeju – Nagoya
610
Incheon – New York
6,882
Tokyo – Los Angeles
5,451
Incheon – Okayama
460
Jeju – Osaka
510
Incheon – San Francisco
5,639
Incheon – Osaka
530
Jeju – Tokyo
790
Incheon – Sapporo
880
Route
▶ China / Northeast Asia Routes
Route
Incheon/Gimpo – Beijing
Incheon – Changsha
Incheon – Dalian
Miles
570
1,029
Incheon – Xian
1,020
292
Incheon – Yanji
390
Incheon – Zhengzhou
742
Incheon – Hong Kong
1,292
Incheon – Huangshan
760
Incheon – Jinan
Miles
Incheon – Ximen
1,266
Incheon – Kunming
Route
1,016
Incheon – Guangzhou
540
1,645
▶ Europe / Middle East / Africa Routes
Gimpo – Hongqiao
530
Busan – Beijing
765
Busan – Hong Kong
Busan – Qingdao
1,278
500
Miles
Route
Miles
Incheon – Amsterdam
5,439
Incheon – Paris
5,638
Incheon – Cairo
5,246
Incheon – Prague
5,122
Incheon – Dubai
4,191
Incheon – Rome
5,579
Incheon – Frankfurt
5,360
Incheon – Saint Petersburg
4,233
Incheon – Istanbul
5,187
Incheon – Tel Aviv
5,007
Incheon – London
5,652
Incheon – Vienna
5,130
Incheon – Madrid
6,196
Incheon – Zurich
5,456
Incheon – Milan
5,511
Madrid – Amsterdam
909
Incheon – Moscow
4,096
Vienna – Zurich
375
▶ Oceania Routes
Incheon – Mudanjiang
512
Busan – Shanghai
520
Route
Miles
Incheon – Qingdao
360
Cheongju – Hangzhou
609
Incheon – Auckland
5,997
Incheon – Nadi
5,048
Incheon – Shanghai
530
Jeju – Beijing
720
Incheon – Brisbane
4,803
Incheon – Sydney
5,177
Incheon – Shenyang
340
Incheon – Irkutsk
Incheon – Melbourne
5,320
Incheon – Shenzhen
1,278
Incheon – Taipei
520
Incheon – Ulaanbaatar
Incheon – Weihai
247
Incheon – Vladivostok
Incheon – Wuhan
860
Incheon – Tianjin
1,484
920
1,226
480
Route
Miles
· The above table applies to Korean Air’s regular and public charter flights.
· The above destinations are categorized according to our mileage redemption policy.
· If you are on any of our partner airlines, the mileage accumulation policy of each Airline is applied.
· The above table is subject to change in accordance with revisions made by International
Air Transport Association regarding flown miles.
16 17
Earning Miles
MEMBERSHIP GUIDE BOOK
3. Non-airline Partners
· Please provide your SKYPASS membership number and CDP or AWD when making
reservations, and present your SKYPASS membership card at the time of using the
services of SKYPASS partners.
· You can verify activities of mileage accrual on your account by visiting our website at
www.koreanair.com.
· Mileage accrual is subject to change without prior notice in accordance with the
agreements between Korean Air and the Partners.
▶
Car Rentals
Partners
Hanjin Rent-A-Car
Details
· Earn Miles (Only in Jeju)
- Earn 100 miles per 24 hours (Limit of 1,000 total miles for consecutive days of usage)
· Contact
- 1588-1717 (within Korea)
- http://rentacar.hanjin.co.kr
· Earn Miles
- Earn 500 miles per qualifying rental (250 miles in some Asian Countries*1)
- Earn 250 miles for commercial contract rates
· Discounted Rates
- Domestic Rental : 25 ~ 35% discount*2
- Overseas Rental : 10% off Hertz affordable rates Plus special offers for all
members.
· Contact
- Within Korea
Domestic Rental : 02-6711-1040
Overseas Rental : 080-777-0400 (toll free in Korea)
- Within USA : 800-654-3001
- Within Canada : 800-263-0600
- Within U.K : 870-844-8844
- www.hertz.com
※ CDP number : SKYPASS - 205553, Morning Calm – 205551
Morning Calm Premium – 183176, Million Miler - 377721
· Earn Miles
- Rental in Korea : 100 miles per day
(Limit of 1,000 total miles for consecutive days of usage)
- Rental in all other regions
*Earn 500 miles per qualifying rental
*Earn 250 miles for commercial contract rates
· Discounted Rates
- Rental in Korea : 30% ~ 40% discount*
- Rental in Europe : 20% ~ 25% discount*
- Rental in all other regions : up to 20% ~ 25% discount*
· Contact
- Within Korean : 1544-1600, 080-900-0015
- Within USA : 800-331-1212
- Within Europe/U.K : 44-8445-81-81-81
- www.avis.com
※ AWD number : SKYPASS Member o568200, Morning Calm Club o568400
Morning Calm Premium Club o568500, Milion Miler Club o568600
*2) Higher discount rates apply only to Morning Calm, Morning Calm Premium, and Million Miler Club
members.
- Reservations must be made 24 hours in advance to be eligible for the discounted rates on rentals.
- Long-term rentals are not eligible for mileage accrual.
- Mileage will be credited within 6~8 weeks following the dates of rental car usage.
- Mileage credit must be requested within 180 days from the date of rental car pick-up. Please retain your
rental invoice or receipt until you have confirmed mileage credit on your account.
- Discounted rates do not apply to rentals that include drivers.
▶
Hotels
Hotel Affiliate
Mileage Accrual
(Korea) KAL Hotel
(Jeju / Seogwipo)
500 miles awarded per stay
- Completion of a bonus mileage
application required upon check-in
(L.A.)Wilshire Grand Hotel
(Hawaii) Waikiki Resort Hotel
*1) Asian Countries : Brunei, China (including Hong Kong), Malaysia, Pakistan, Philippine, Singapore,
South Korea, Sri Lanka, Thailand. (In Japan, members are not eligible for mileage
credit.)
500 miles awarded per stay
☎ 1-213-688-7777
- Completion of a bonus mileage
application required upon check- in
(Mileage will not be credited for
accommodations booked at
☎ 1-808-922-4911
discounted rates of 20% or higher.)
(Korea) Hotel Lotte (Seoul /Jeju)
500 miles awarded per stay
☎ 82-2-771-1000
500 miles awarded per stay
☎ 82-2-2233-3131
500 miles awarded per stay
(U.S / Canada / Caribbean)
☎ 1-888-591-1234
(Seoul)
☎ 001-800-0200-1234
500 miles awarded per stay
* Enrollment in Priority ClubⓇ Rewards is
required and members must select their
Earnings Preferences.
To earn SKYPASS miles, members must enter
their Korean Air membership numbers.
Priority Club Service Centers
(U.S. / Canada)
☎ 1-800-272-9273
(Korea)
☎ 63-2-857-8778
(Toll free in Korea)
☎ 00798-817-1077
(Other Asia Pacific Countries)
☎ 63-2-857-8788
- 500 miles awarded per stay
- 100 miles awarded per stay
Homewood Suites by HiltonⓇ,
Hampton Inn & SuitesⓇ
(U.S.)
☎ 1-800-548-8690
(Toll Free in Korea)
☎ 00798-651-1818
500 miles awarded per stay
(U.S./Canada)
☎ 1-800-526-6566
(Hong Kong)
☎ 852-2881-1288
500 miles awarded per stay
(Toll Free in Korea)
☎ 00798-601-8228
(U.S.)
☎ 1- 866-565-5050
(Canada)
☎ 1- 866- 344-5050
(Korea) Shilla Hotel (Seoul)
Hyatt Hotels & Resorts
IHG
Hilton Worldwide
· Earn Miles
- Earn 500 miles per qualifying rental (Miles can be earned for rentals at
participating Alamo locations in the U.S, Canada, Latin America, Europe
and Caribbean)
· Contact
- Korea : 02-732-7721
- US : 1-800-910-7988
- www.alamo.com
· Earn Miles
- Earn 500 miles per qualifying rental (Miles can be earned for rentals at
participating Nationals locations in the U.S, Canada, Latin America, Europe
and Caribbean)
· Contact
- Korea : 02-732-7721
- US : 1-800-910-7994
- www.nationalcar.com
Inquiries
Jeju KAL Hotel:
☎ 82-64-724-2001
Seogwipo KAL Hotel:
☎ 82-64-733-2001
Mandarin Oriental Hotel Group
Shangri-La Hotels and Resorts
18 19
Earning Miles
MEMBERSHIP GUIDE BOOK
▶ Korea
Hotel Affiliate
Nikko
JAL Hotels
Group
Mileage Accrual
500 miles awarded per stay
JAL City
250 miles awarded per stay
Inquiries
(Toll Free in Korea)
☎ 007-9865-17-426
(Toll Free in Japan)
☎ 0120-58-2586
Partner
KEB Card
Korea Citibank Card
Preferred Hotel Group
500 miles awarded per stay
Royal Hawaiian, a Luxury
Collection Resort, Waikiki
1,000 miles awarded per stay with
SKYPASS member rate ‘KAL1K’
(※ Retro claim is not accpetable.)
(Toll Free U.S./Canada)
☎ 1-800-323-7500
(Hong Kong )
☎ 800-96-3365
(Japan)
☎ 120-747-755
(All other countries)
☎ 506-637-5774
For inquiry,
☎ 1-808-923-7311
For Reservation,
☎ 1-866-716-8116 with
rate plan ‘KAL1K’
· Mileage accrual applies only to accommodations booked at regular rates or rates eligible
for mileage accrual. Please be sure to check the terms when making hotel reservations.
· Mileage accrual is limited to only one guest room paid by the member.
· Consecutive nights are considered to be one stay regardless of the length of stay (number
of nights).
· Mileage will be credited approximately within 6~8 weeks from the final date of the hotel
stay.
· Members should contact the applicable hotels within six months from the first date of their
stay to request credit for omitted mileage.
· The participating hotels within the affiliated hotel groups, as well as mileage accrual terms,
are subject to according to the conditions of hotel affiliation.
· Please inquire with the corresponding hotel for more details.
▶
Credit Cards
· Services mentioned above may be different depending on each credit card.
Please contact the credit card company for more information.
· There may be limits in using corporate credit cards to earn mileage.
· Mileage accrual is not applicable to payment of membership fee, late fee, service fee, or
cash advance.
· Membership fees are charged according to the regulations of the credit card companies
which is irrelevant to Korean Air.
· Mileage will be credited to SKYPASS accounts within 2 weeks from settlement of
members' credit card accounts.
· The country of residence and credit card issue in the SKYPASS data must be the same. If
the country of residence is changed, the usage miles of the registered credit card cannot
be further accumulated.
BC Card
Lotte Card
KB Card
Contact
Miles Earned
1588-3200
card.keb.co.kr
- 1 mile for every KRW 1,500 spent
- KEB Signature Card : 1~3 miles for every
KRW 1,500 spent
- New SKYPASS Card : 1.5~3 miles for every
KRW 1,500 spent
1566-1000
www.citibank.co.kr
- Citi SKYPASS Visa :
1.5 miles for every KRW 1,500 spent
- Citi SKYPASS Master :
1.8 miles for every KRW 1,500 spent
- You can convert citi points into SKYPASS
Mileage
1588-9955
www.bccard.com
- 1 mile for every KRW 1,500 spent
- Woori Bank : SKYPASS S-OIL Card 1.5~2
miles for every KRW 1,500 spent
- You can convert BC TOP points into
SKYPASS mileage
1588-8100
www.lottecard.co.kr
- 1~2 miles for every KRW 1,000 spent
- You can convert Lotte points into SKYPASS
mileage
1588-1688
kbcard.kbstar.com
- 1 mile for every KRW 1,500 spent
- SKYPASS Platinum(s) Card :
1.5~3 miles for every KRW 1,500 spent
- KB TEZEㆍROVL Card :
1~3 miles for every KRW 1,500 spent
- 1~2 miles for every KRW 1,500 spent
- You can convert Samsung Reward Points
into SKYPASS mileage
Samsung Card
1588-8700
www.samsungcard.com
Hana SK Card
1599-1155
www.hanaskcard.com
1 mile for every KRW 1,500 spent
Hyundai Card
1577-6000
www.hyundaicard.com
- 1 mile for every KRW 1,500 spent
- K2 Card : 1.2~5 miles for every KRW 1,500 spent
- The Red Card : 1.5 miles for every KRW 1,500 spent
- You can convert M points into SKYPASS
mileage
1544-7000
www.shinhancard.com
- 1~2 miles for every KRW 1,500 spent
- You can convert AMEX points and my Shinhan
points (the Best Card /Trabiz Card) into
SKYPASS mileage
Shinhan Card
Jeju Bank Card
1588-0079
www.e-jejubank.com
1 mile for every KRW 1,500 spent
Suhyup Bank Card
1588-1515
www.suhyup-bank.com
1 mile for every KRW 1,300 spent
Nonghyup Card
1588-2100
card.nonghyup.com
1 mile for every KRW 1,500 spent
Earning Miles
20 21
MEMBERSHIP GUIDE BOOK
▶ Japan
▶
Partner
DC Card
Contact
Miles Earned
0120-10-2622
1 SKYPASS mile for every 100 Yen spent with
SKYPASS / DC Card
0120-074-024
10 points can be converted as 1,000
SKYPASS miles
0120-773711
03-5489-3351
- 10 SKYPASS miles for every 1,000 Yen spent with
SKYPASS / MUFG AMEX card.
- 1 point can be converted as 8 SKYPASS miles.
Diners Club Int'l (Citi)
MUFG
AMEX
card
Other Partners (Korea)
Partner
Hanjin Express
Hanjin Mall
JCB Card
0120-015-870
(09:00 ~ 17:00, closed
on Sunday / Holidays)
1 SKYPASS mile for every 100 Yen spent with
SKYPASS / JCB Card
Cyber Skyshop
(All region)
▶ The United States
Partner
Contact
Miles Earned
SKYPASS Visa Signature card
- 15,000 SKYPASS bonus miles with first
purchase
- Earn 1 mile for every $1 net purchase
- 2,000 Bonus miles at renewal
- Double miles on Korean Air ticket purchases
SKYPASS Visa Business card
- 10,000 SKYPASS bonus miles with first
purchase
- Earn 1 mile for every $1 net purchase
- 2,000 Bonus miles at renewal
- Double miles on Korean Air ticket purchases
SKYPASS
Visa® card
(Applicable only to
BA SKYPASS
Members with a
valid US address)
www.SKYPASSvisa.com
SKYPASS Visa Classic card
- 5,000 SKYPASS bonus miles with first
purchase
- Earn 1 mile for every $1 net purchase
- 1,000 Bonus miles at renewal
SkyBlue SKYPASS Visa card
- 5,000 SKYPASS bonus miles with your first
purchase
- Earn 1 mile for every $2 net purchase
800-234-6377 (U.S.A.)
Chase Ultimate
RewardsSM
www.chase.com
/ultimaterewards
(Effective from
July 12, 2011)
- Miles must be transferred in increments of
1,000 points
- $1 charged = 1 DCI Point
- 1 DCI Point = 1 mile
(Miles converted from DCI points cannot be
reversed)
- Point Conversion Rate :
1 Ultimate Rewards Point = 1 SKYPASS Mile
- Miles converted from Ultimate Rewards
points cannot be reversed.
Miles Earned
(Korean Domestic)
1544-0011
(International)
1588-1612
hanex.hanjin.co.kr
- Korean domestic : 50 miles for 1 box delivery
service (payment must exceed KRW 5,000
per box)
- International :
from Korea : 50 miles per 1 invoice
to Korea : 200 miles per 1 invoice
- Inbound moving service
: 3 miles per USD 3.00
080-024-8989
www.hanjinmall.co.kr
- 3 miles for every KRW 1,000 purchase by internet
- 2 miles for every KRW 1,000 purchase by phone
(payment must exceed KRW 50,000)
1544-4060
1,000 points can be converted as 500
www.cyberskyshop.com SKYPASS miles
OK CASHBAG
S-OIL
Shinhan
Investment Corp.
(Big3 SKYPASS
Program)
KT Card
SKYPASS Visa Secured card
- 5,000 SKYPASS bonus miles with first
purchase
- Earn 1 mile for every $1 net purchase
- 1,000 Bonus miles at renewal
Diners Club
International
(Applicable only to
participating
franchisee)
Contact
Shinhan
Bank
1599-0512
www.okcashbag.com
20 OK CASHBAG points can be converted as
1 SKYPASS mile (limited to 10,000 miles per
year).
1644-5151
www.s-oilbonus.com
20 bonus points can be converted as
1 SKYPASS mile (limited to 10,000 miles
per year).
1588-0365
www.goodibig3.com
Big3 SKYPASS Program + Big3 Shinhan
Credit Card
- New member : 25 miles for every KRW 1,500
of stock brokerage (valid for 1 year)
- Present member : 4 miles for every 1,500 of
stock brokerage
Big3 SKYPASS Program only
- New member : 22 miles for every KRW 1,500
of stock brokerage (valid for 1 year)
- Present member : 3 miles for every 1,500 of
stock brokerage
080-2580-161
card.qook.co.kr
1 mile for every KRW 1,000 spent (using
SKYPASS/KT card; using international/out-ofcity calls with telephone numbers registered
with Skypass/KTcard registration)
Money
Exchange
1599-8000
www.shinhan.com
Internet
Money
Transfer
1 mile for every USD 5
(Exchange amount must exceed USD 1,000)
(1 mile for every USD 2 when exchanged via
internet; exchange amount must exceed USD
300) * Not applied at Incheon Int’l airport
1 mile for every USD 3
(1 mile for every USD 10 when complimentary
exchange rate is applied)
22 23
Partner
Redeeming Miles
MEMBERSHIP GUIDE BOOK
Contact
Money
Exchange
Citi Bank
Foreign
Currency
Account
NACF
Money
Exchange
Money
Transfer
Miles Earned
1 mile for every USD 3 (Cash) and USD 4
(Traveler’s check) purchased
1588-7000
www.citibank.co.kr
1588-2100
banking.nonghyup.com
1 mile for every USD 15 when 3 month
average balance is over USD 1,000.
Limit of USD 75,000
1 mile for every USD 5
(Exchange amount must exceed USD 500)
1 mile for every USD 20
(Transfer amount must exceed USD 1,000)
· Korean Air reserves the right to change or terminate any part of its SKYPASS partner
programs at any time without prior notice.
· Please contact the partner companies for additional information on mileage accrual.
· Mileage will be credited within 6-8 weeks of activity.
Redeeming Miles
1. How to Use Awards
An airline's Frequent Flyer Program (FFP) aims at providing a variety of benefits to its
members, including opportunities to accumulate mileage and redeem awards. At the same
time, the airline benefits by enhancing customer loyalty.
In general, award travel is designed for members to take advantage of seats that become
available near/at the time of departure. However, airlines help its members plan their flight
schedules with ease by pre-allocating a limited number of award seats, having considered
seasonal load factors, dates, and routes in accordance with precise past data.
Generally during high demand seasons, it is difficult to secure reservations even for full-fare
tickets because flight capacities are reached quickly. Therefore, it is highly recommended
that members redeem SKYPASS awards for flights with sufficient seats and of less
demand.
▶
Award Type
Members can redeem miles for the following awards:
- Korean Air flight awards
- Korean Air upgrade awards
- Airline partners flight awards
- Special award programs
(e.g., Miles-to-Hotel Award, Round-the-world Award, etc.)
▶
Beneficiaries
Members may endorse awards to the following family members:
- Grandparents, parents, spouse, brothers, sisters, children, grandchildren, parents-inlaw; sons-in-law and daughters-in-law
- Family members must also be SKYPASS members.
To register family members, please complete the SKYPASS Family Registration Form
and submit it along with a copy of government-issued family register as a supporting
document.
▶
Family Plan
- Family Plan is a program that allows members to supplement insufficient miles by
using mileage accumulated by family members.
- Applicable family members to this program are same as endorse awards, and they
must also be registered SKYPASS members.
- Enrollment in the Family Plan must be completed prior to award redemption. To
enroll, please complete the Family Plan application form and submit with photocopies
of government-issued family register as a supporting document.
※ In case of a change in family relations such as death, divorce, etc., a request must
be submitted to Korean Air so as to exclude such member from the Family Plan.
※ In order to maintain prompt check-in service, Family Plan enrollments at airports is
restricted.
24 25
Redeeming Miles
MEMBERSHIP GUIDE BOOK
※ Family plan is not applicable to the special award programs. (e.g., Miles--to-Hotel
Award, Round-the-world Award, etc.)
▶
How to Use Awards
- Bonus awards can be issued at Korean Air’s website, Smart Phone application,
Service Center or local offices.
- A member must directly apply for a bonus award, and submit a bonus award
redemption form along with his/her SKYPASS membership card and a picture ID.
- Any person or third party acting on behalf of a member for application must submit the
SKYPASS membership card and picture ID of the member, along with his/her own
picture ID.
- Please register for an internet ID to redeem online and mobile bonus.
- When requesting an award, you must pay the applicable taxes and fuel surcharges.
2. Korean Air Awards
▶
Ticket Awards Redemption Chart
Routes
Korea Domestics
Japan,
N.E.Asia
S.E.Asia
S.W.Asia
Korea
N.America,
Oceania,
Europe,
Middle East
S.America
Japan
N.E.Asia
S.E.Asia
S.W.Asia
Japan, N.America,
N.E.Asia Oceania,
Europe,
Middle East
S.America
S.W.Asia
S.E.Asia
N.America,
Oceania,
Europe,
Middle East
S.America
N.America,
Oceania,
Europe,
S.W.Asia Middle East
S.America
Oceania
N.America
N.America
Europe,
Middle East
S.America
Europe Europe
Season Economy
<Round Trip, Mile>
Prestige
Prestige Sleeper Seat
First(Kosmo)
<based
trip>
Sleeper Seat/
First on round
Kosmo Suites
60,000
65,000
90,000
95,000
80,000
90,000
120,000
135,000
100,000
115,000
150,000
175,000
140,000
160,000
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
10,000
15,000
30,000
45,000
40,000
60,000
50,000
75,000
70,000
12,000
18,000
45,000
65,000
60,000
90,000
75,000
110,000
105,000
50,000
70,000
70,000
105,000
90,000
135,000
125,000
Peak
105,000
155,000
185,000
210,000
240,000
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
100,000
150,000
40,000
60,000
40,000
60,000
50,000
75,000
70,000
150,000
225,000
60,000
90,000
60,000
90,000
75,000
110,000
105,000
180,000
270,000
70,000
105,000
70,000
105,000
90,000
135,000
125,000
200,000
300,000
80,000
120,000
80,000
120,000
100,000
150,000
140,000
220,000
330,000
90,000
135,000
90,000
135,000
115,000
175,000
160,000
Peak
105,000
155,000
185,000
210,000
240,000
Off
Peak
Off
Peak
Off
100,000
150,000
70,000
105,000
85,000
150,000
225,000
105,000
155,000
125,000
180,000
270,000
125,000
185,000
150,000
200,000
300,000
140,000
210,000
170,000
220,000
330,000
160,000
240,000
190,000
Peak
125,000
185,000
225,000
250,000
285,000
Off
Peak
Off
110,000
165,000
95,000
165,000
245,000
140,000
195,000
290,000
170,000
220,000
330,000
190,000
240,000
360,000
210,000
Peak
140,000
210,000
255,000
280,000
315,000
Off
Peak
Off
120,000
180,000
110,000
180,000
270,000
165,000
215,000
320,000
195,000
240,000
360,000
220,000
260,000
390,000
240,000
Peak
165,000
245,000
290,000
330,000
360,000
Off
Peak
Off
Peak
60,000
90,000
25,000
37,500
90,000
135,000
40,000
60,000
105,000
155,000
45,000
67,500
120,000
180,000
50,000
75,000
140,000
210,000
60,000
90,000
- Child award requires the same redemption mileage as an adult.
- One-way award requires 50% of round-trip redemption mileage.
- In case of a travel itinerary that includes both International and Korea domestic flights, tickets must be
issued separately.
- Infant award requires 10% of adult redemption mileage.
- Peak Season dates are shown on the following page.
- Upgrade award is not applicable to 50% or more discounted tickets and certain special fare tickets.
- Upgrade award is applicable to the next higher class of service. Double class upgrades are not permitted.
- Ticket Award and Upgrade Award are not applicable to the segment between Americas and Guam via
Korea.
26 27
▶
Redeeming Miles
MEMBERSHIP GUIDE BOOK
Upgrade Award Redemption Chart
Economy
Season → Prestige
Routes
Within Korea Domestic
Japan, N.E.Asia
S.E.Asia
Korea
S.W.Asia
N.America, Oceania,
Europe, Middle East
S.America
Japan
N.E.Asia
S.E.Asia
Japan,
N.E.
Asia
S.W.Asia
N.America, Oceania,
Europe, Middle East
S.America
S.W.Asia
S.E.
Asia
N.America, Oceania,
Europe, Middle East
S.America
N.America, Oceania,
Europe, Middle East
S.W.
Asia
S.America
Oceania
N.America, Oceania,
Europe, Middle East
N.America S.America
Europe
Europe
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
Off
Peak
3,000
4,000
20,000
30,000
25,000
35,000
25,000
35,000
60,000
90,000
100,000
150,000
20,000
30,000
25,000
35,000
25,000
35,000
60,000
90,000
100,000
150,000
45,000
65,000
75,000
110,000
110,000
165,000
75,000
110,000
110,000
165,000
105,000
155,000
60,000
90,000
20,000
30,000
<Round Trip, Mile>
Economy→
Prestige Sleeper
Prestige
→ First
25,000
35,000
35,000
50,000
40,000
60,000
80,000
120,000
130,000
195,000
30,000
45,000
35,000
50,000
40,000
60,000
80,000
120,000
130,000
195,000
65,000
95,000
100,000
150,000
140,000
210,000
105,000
155,000
145,000
215,000
135,000
200,000
75,000
110,000
25,000
37,500
20,000
30,000
25,000
35,000
25,000
35,000
60,000
90,000
100,000
150,000
20,000
30,000
25,000
35,000
25,000
35,000
60,000
90,000
100,000
150,000
45,000
65,000
75,000
110,000
110,000
165,000
75,000
110,000
110,000
165,000
105,000
155,000
60,000
90,000
20,000
30,000
Prestige Sleeper →
Prestige → First
(Kosmo) Sleeper
First (Kosmo) Sleeper / First Kosmo Suites
25,000
35,000
35,000
50,000
40,000
60,000
80,000
120,000
120,000
180,000
30,000
45,000
35,000
50,000
40,000
60,000
80,000
120,000
120,000
180,000
65,000
95,000
95,000
140,000
130,000
195,000
95,000
140,000
130,000
195,000
125,000
185,000
80,000
120,000
30,000
45,000
20,000
30,000
25,000
35,000
25,000
35,000
60,000
90,000
90,000
135,000
20,000
30,000
25,000
35,000
25,000
35,000
60,000
90,000
90,000
135,000
45,000
65,000
70,000
100,000
100,000
150,000
65,000
95,000
95,000
145,000
95,000
140,000
65,000
100,000
25,000
37,500
▶ Korean Air destinations
Japan
Akita, Aomori, Fukuoka, Hakodate, Kagoshima, Komatsu, Nagasaki, Nagoya, Niigata,
Oita, Okayama, Osaka, Sapporo, Shizuoka, Tokyo (Narita, Haneda)
N.E Asia
Beijing, Changsha, Dalian, Guangzhou, Hangzhou, Hong Kong, Jinan, Kunming,
Mudanjiang, Qingdao, Shanghai(Pudong, Hongqiao), Shenyang, Shenzhen, Tianjin,
Weihai, Wuhan, Xiamen, Xian, Yanji, Zhengzhou, Irkutsk, Taipei, Ulaanbaatar, Vladivostok
S.E Asia
Bangkok, Cebu, Chiang Mai, Denpasar Bali, Guam, Hanoi, Ho Chi Minh City, Jakarta, Kota
Kinabalu, Kuala Lumpur, Manila, Palau, Phnom Penh, Phuket, Siem Reap, Singapore
S.W Asia
Kathmandu, Mumbai, Tashkent
Oceania
Auckland, Brisbane, Melbourne, Nadi, Sydney
Europe /
Middle East
Amsterdam, Cairo, Dubai, Frankfurt, Istanbul, London, Madrid, Milan, Moscow, Paris,
Prague, Rome, Saint-Petersburg, Tel Aviv, Vienna, Zurich
N. America
Atlanta, Chicago, Dallas, Honolulu, Las Vegas, Los Angeles, New York, San Francisco,
Seattle, Washington D.C., Toronto, Vancouver
S. America
Sao Paulo
※ Above destinations are categorized according to our mileage redemption policy.
▶
Restrictions on Upgrade Awards
Fares not eligible for Mileage Upgrade are as follows :
- Award tickets
- Discounted tickets (50% or more)
- Class T*, B, E, H, L, N, Q, V (Special Promotion)
- Class O*, Z (Prestige Class Special Promotion)
- Class X or G (Group fare tickets)
*Domestic T, O class is applicable for upgrade awards
◆ Peak Season Table
Mileage Level for the award during peak season is higher than other seasons. The following
dates are considered as a peak season.
[2011]
Korea Domestic
International
Departing flight excluding
Departing flight from
N.America, S.America
N.America. S.America
1.1 ~ 1.2
2.1 ~ 2.7
2.26 ~ 3.1
5.5 ~ 5.10
6.4 ~ 6.6
7.16 ~ 8.28
9.10 ~ 9.14
10.1 ~ 10.3
12.30 ~ 12.31
1.1 ~ 1.9
2.1 ~ 2.7
7.16 ~ 8.15
9.10 ~ 9.14
12.24 ~ 12.31
5.20 ~ 7.3
12.9 ~ 12.25
[2012]
Korea Domestic
International
Departing flight excluding
Departing flight from
N.America, S.America
N.America. S.America
1.1 ~ 1.2
1.20 ~ 1.25
3.1 ~ 3.4
5.4 ~ 5.6
5.26 ~ 5.28
7.20 ~ 8.26
9.28 ~ 10.3
12.22 ~ 12.25
12.29 ~ 12.31
1.1 ~ 1.8
1.20 ~ 1.25
7.14 ~ 8.15
9.28 ~ 10.3
12.22 ~ 12.31
5.18 ~ 7.1
12.7 ~ 12.23
· The peak season of routes between Oceania and S. America, and of routes between Europe/Middle East and
Americas have been excluded due to no awards chart.
· The peak season of route between N.America and S.America such as LAX/GRU will be applied to the
seasonality departing from Americas.
◆ Seasonality
Seasonality is determined upon each one-way flight segment based on its date of boarding.
- In case of an international travel via Korea, the seasonality of each one-way flight segment shall be
determined upon the date of boarding of the first flight segment of each one-way direction.
- Separate tickets will be issued for each one-way direction if seasonality or class is different for each
one-way direction.
- In case of a change in seasonality due to a change in boarding date after issuance of an award
ticket, the applicable mileage shall be deducted or credited.
▶
Award Validity
Korean Air award travel has a validity of 1 year from the date of issuance, and the validity
can not be extended. Korean Air upgrade award is valid for as long as the ticket is valid.
28 29
▶
Redeeming Miles
MEMBERSHIP GUIDE BOOK
Award Ticket Reservation
▶
Classes designated for award travel are as follows :
Bonus Ticket Award
Upgrade Award
Economy class
U class
Prestige class, Prestige sleeper seat
D class
First class, First class (Kosmo) sleeper seat,
First class Kosmo suites
A class
Economy class ⇨ Prestige class /
Prestige sleeper seat
I class
Prestige class ⇨ First class / First class (Kosmo) sleeper seat
Prestige sleeper seat ⇨ First class (Kosmo) sleeper seat /
First class Kosmo suites
A class
① Eligible Itinerary
- Any one of the following itineraries is eligible for a SkyTeam award
Korean Air (International Flights) + SkyTeam Airline
In the event an award reservation is not booked in the proper award class, ticket issuance at
Korean Air offices or boarding at airports may be denied. Please inform our staff that you
are traveling with mileage awards when you book or change a reservation.
▶
SkyTeam Award
Award travel on SkyTeam partner airlines is subject to both SkyTeam Award rules and
Airline Partner Award rules.
Unused Award Ticket
Completely or partially unused award ticket may be returned for credit back to the member’s
account within 1 year of date of issuance. If the credit request is made after 1 year from the date
of issuance, a deduction of 10,000 miles will apply. Please contact a Korean Air representative for
further details.
3. Airline Partners Awards
▶ Tips for Partner Award Travel
① Reservation : Award travel on airline partners must be booked through a Korean Air
Reservation Center.
② Ticketing
- Award ticket must be issued at a Korean Air ticketing office and cannot be issued at airports.
- Award tickets will be issued only if all flight segments have confirmed status.
③ Application
- Award travel on airline partners applies only to round-trips.
- The departure and arrival cities must be of the same country.
- In case of an itinerary involving multiple classes, redemption mileage for the highest class
shall apply.
- Flight coupons must be used in sequence of issuance.
④ Change
- Changes to the entire itinerary will be permitted before the use of the ticket.
- After use, changes in only the carrier/flight numbers and/or dates will be permitted with
proper re-issuance of the ticket.
⑤ Validity : 1 year from the date of issuance
⑥ Mileage refund
- Partially used award tickets will not be eligible for mileage refund.
- Completely unused award tickets returned within 1 year of date of ticket issuance will be eligible for
full mileage refund.
- A deduction of 10,000 miles will apply for mileage refund requested after 1 year from the date of
ticket issuance.
⑦ Others
- No mileage discount will apply to infant or child award travel. If a seat is to be occupied by the
infant or child, the standard redemption mileage will apply.
- Redemption mileage, routes of operation, and flight schedules may be changed without prior
notice in accordance with the conditions and policies of each partner airline. Please contact a
Korean Air Reservation Center for further details.
SkyTeam Airline + SkyTeam Airline
Single SkyTeam Airline Partner
- Korea domestic segments must be issued separately.
- SkyTeam mileage award tickets to Korean Air’s Prestige Sleeper seat, First Class
Kosmo Suites and First Class (Kosmo) Sleeper seat will require additional miles for
redemption. (Please refer to the SkyTeam Award Travel charts for details.)
② Application
- Limited to a maximum of 8 flight segments.
- Flights must be direct between origin destination (stopover/transfer resulting from flight
connections will be permitted).
- No more than two flights in/out of each city and country shall be permitted in the entire
itinerary (excludes domestic flights).
- Itineraries will not be permitted to include both transatlantic and transpacific routes.
- Award using Family Plan is not applied (only mileage transfer to registered beneficiaries
is possible).
③ Stopover : Permitted twice in the entire itinerary (including destination).
④ Open Jaw : Permitted only once and will be considered as one stopover.
⑤ Blackout dates & ineligible flights for award travel
- Rules of each airline vary. Please contact a Korean Air Reservation Center for details.
30 31
▶
Redeeming Miles
MEMBERSHIP GUIDE BOOK
SkyTeam Award Chart (Based on area of departure)
◆ Departing from Northeast Asia (including Korea)
Departure
Northeast Asia
(including Korea)
Arrival
Economy
<Round Trip, Mile>
Business
First
Northeast Asia
40,000
60,000
80,000
Southeast Asia,
Southwest Asia
50,000
75,000
100,000
USA, Canada, Mexico, Hawaii,
Central America, Europe,
North Africa, Middle East/Near
East, South Pacific
80,000
120,000
160,000
90,000
135,000
180,000
100,000
150,000
200,000
Latin America 1
Latin America 2, Central &
South Africa, Indian Ocean
- Japan-Noumea by Air France : Economy 60,000 / Business 90,000 / First 120,000 miles
- China Domestic by China Eastern / China southern Airlines :
Economy 20,000 / Business 25,000 / First 30,000 miles.
- Hong Kong - China Domestic by China Eastern / China southern Airlines :
Economy 20,000 / Business 25,000 / First 30,000 miles.
- Taiwan Domestic by China Airlines :
Economy 20,000 / Business 25,000 / First 30,000 miles
- Taiwan - China by China Airlines : Economy 20,000 / Business 25,000 / First 30,000 miles
◆ Departing from USA / Canada
Departure
USA
Canada
Arrival
<Round Trip, Mile>
Economy
Business
USA / Canada
25,000
45,000
Mexico / Hawaii / Central
America, Latin America 1
35,000
75,000
Latin America 2
Europe, North Africa
Northeast Asia, Middle
East/Near East, Central &
South Africa, Indian Ocean
Southeast Asia
Southwest Asia
South Pacific
First
Arrival
Europe
Redemption mileage, routes of operation, and flight schedules may be changed without
prior notice in accordance with the conditions and policies of each partner airline. For further
details, please contact Korean Air Reservation Center or visit our website at
www.koreanair.com.
◆ Countries of traveling area (SkyTeam Award & Upgrade)
Northeast Asia
Korea, China (including Hong Kong), East Russia, Japan, Macau (MO), Mongolia, Taiwan
Southeast Asia
Brunei, Cambodia, Guam, Indonesia, Laos, Malaysia (MY), Myanmar, Palau,
Philippines, Saipan, Singapore, Thai, Vietnam
Southwest Asia
Afghanistan, Bangladesh, Bhutan, India, Kazakhstan, Kyrgyzstan, Nepal, Pakistan,
Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan, Central Russia
American Samoa, Australia, Fiji Islands, French Polynesia, Independent Samoa,
Kiribati, Tonga, Marshall Islands, Micronesia, Nauru, New Caledonia, New Zealand,
Papua New Guinea, Solomon Islands, Tuvalu, Vanuatu
90,000
80,000
100,000
South Pacific
80,000
120,000
160,000
USA / Canada
90,000
135,000
180,000
100,000
110,000
150,000
165,000
210,000
240,000
◆ Departing from Europe
Europe
North Africa
Middle Eas t/ Near East
The additional redemption miles for Korean Air’s Prestige Sleeper seat, First Class
(Kosmo) Sleeper seat and First Class Kosmo suites. (One way trip, mile)
Korea-Northeast Asia 2,500 / Korea-Southeast Asia 5,000 /
Korea-Southwest Asia 7,500 / Korea-USA · Canada, South Pacific, MiddleEast ·
NearEast 10,000 / Korea-Latin America2 15,000
50,000
50,000
- USA - Tahiti by Air France : Economy 60,000/Business 90,000 miles
- Within Latin America 1 : Economy 25,000 / Business 50,000 miles
Departure
- France domestic by Air France : Economy 20,000 / Business 40,000 miles
- Italy domestic by Alitalia : Economy 20,000 miles
- Czech domestic by Czech Airlines : Economy 20,000 / Business 40,000 miles
- Germany - India by Delta Air Lines : Economy 50,000 / Business 80,000 / First 140,000 miles
- Spain domestic by Air Europa : Economy 20,000 / Business 40,000 miles
- Neither stopover nor transfer in Northeast Asia and Southeast Asia will be permitted on
Europe - Southwest Asia routes.
Mexico / Hawaii
/ Central America
Mexico, Hawaii, Antigua, Aruba, Bahamas, Barbados, Bermuda, Cayman Islands,
Cuba, Dominica, Dominican Republic, Haiti, Jamaica, Martinique, Puerto Rico,
Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua,
British Virgin Islands, Grenada, Guadeloupe, Montserrat, St.Kitts & Nevis, St.Lucia,
St.Vincent, Trinidad & Tobago, the US Virgin Islands, Antilles
Latin America 1
Colombia, Ecuador, French Guiana, Guyana, Panama, Peru, Suriname, Venezuela
Latin America 2
Argentina, Bolivia, Brazil, Chile, Paraguay, Uruguay
<Round Trip, Mile>
Economy
25,000
30,000
Business
First
USA (excluding Hawaii), Canada
Europe
40,000
45,000
Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia, Bulgaria, Croatia,
Cyprus, Czech, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar,
Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Malta, Moldova, Monaco, Netherlands, Norway, Poland, Portugal,
Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey,
Ukraine, United Kingdom, West Russia, Yugoslavia
40,000
60,000
80,000
North Africa
Algeria, Morocco, Tunisia, Libya
USA / Canada, Mexico /
Hawaii / Central America
50,000
80,000
100,000
Southwest Asia,
Latin America 1, Central &
South Africa, Indian Ocean
Middle East /
Near East
Bahrain, Egypt, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Qatar, Saudi Arabia,
Sudan, Oman, Syria, U.A.E., Yemen
70,000
110,000
140,000
75,000
115,000
150,000
80,000
90,000
110,000
120,000
140,000
165,000
160,000
160,000
220,000
Central &
South Africa /
Indian Ocean
Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Central African
Republic, Chad, Comoros, Congo, Cote d'Ivoire, Dem.Rep Congo, Djibouti,
Eguatorical Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Kenya,
Lesotho, Liberia, Madagascar, Malawi, Maldives, Mali, Mauritius, Mayotte,
Mozambique, Namibia (NA), Niger, Nigeria, Reunion, Rwanda, Senegal, Seychelles,
Sierra Leone, Somalia, South Africa, Swaziland, Tanzania, Togo, Uganda, Zaire,
Zambia, Zimbabwe
Southeast Asia
Northeast Asia
Latin America 2
South Pacific
32 33
▶
Redeeming Miles
MEMBERSHIP GUIDE BOOK
Other Partners Award
◆ Emirates
<Round Trip, Mile>
Routes
Within Bahrain, Oman, Qatar, UAE
Iran, Kuwait, Saudi Arabia, Yemen
Bahrain,
Oman,
Qatar,
UAE
Australia
Colombo
Dhaka
Jakarta,
Singapore,
Bangkok
Economy
Business
10,000
15,000
20,000
30,000
45,000
25,000
50,000
75,000
Maldives, South India
(Bangalore, Calicut, Chennai,
Cochin, Hyderabad, Trichy,
Trivandrum), Sri Lanka,
Kenya, Libya, Seychelles, Tanzania,
Uganda, Greece, Turkey
35,000
70,000
105,000
USA / Canada
80,000
40,000
Hawaii
30,000
60,000
Mexico
30,000
60,000
- No infant and child mileage discounts are applicable : The same amount of miles applied
to an adult will be redeemed if an infant or a child occupies a seat.
- Stopover before reaching final destination is permitted only once on itinerary.
- Upgrade awards are not permitted.
- Range of flight eligible for award travel : AS001-899, AS2000-2849
China, Hong Kong, Indonesia,
Malaysia, Philippines, Singapore,
Thailand
50,000
100,000
150,000
Korea, Japan
70,000
105,000
140,000
Australia, New Zealand, USA
70,000
140,000
210,000
New Zealand
25,000
50,000
75,000
Male
10,000
20,000
30,000
Singapore, Jakarta
40,000
80,000
120,000
Kuala Lumpur
35,000
70,000
105,000
90,000
135,000
Indonesia
Middle East
90,000
30,000
North East Asia (Including Korea)
50,000
75,000
South East Asia (Except Indonesia)
30,000
45,000
South Pacific
50,000
75,000
Middle East
75,000
115,000
Europe
75,000
115,000
Europe
40,000
60,000
- No infant and child mileage discounts are applicable : The same miles with adults will be
redeemed in case of seat occupation.
- Codeshare flights are not eligible for award travel.
- Stopover before reaching final destination is permitted only once on itinerary.
◆ Hawaiian Airlines
135,000
- No mileage discount will apply to infant or child award travel. The standard redemption
mileage will apply if an infant or a child occupies a seat.
- Redemption mileage applies to direct flights only. When connecting via Dubai or
Colombo, combination of two or more redemption mileage will be required.
- Range of flights ineligible for award travel : EK 979-3899, 3951-9999 (May be subject to
change according to Emirates' regulations.)
- Please contact a Korean Air Reservation Center for further details.
- Upgrade awards are not permitted.
- Stopover before reaching final destination is permitted only once on itinerary.
Business
20,000
<Round Trip, Mile>
Routes
45,000
<Round Trip, Mile>
Economy
Indonesia Domestic
120,000
45,000
First
20,000
Routes
40,000
Economy
USA / Canada
◆ Garuda Indonesia
Ghana, Mauritius, Nigeria,
Morocco, South Africa
(Johannesburg)
Brisbane, Melbourne, Sydney,
Auckland, Christchurch
<Round Trip, Mile>
Routes
30,000
Cyprus, Egypt, Jordan,
Lebanon, Sudan, Syria,
North India (Delhi, Mumbai), Pakistan
Austria, France, Germany,
Italy, Malta, Russia, UK,
Switzerland, Bangladesh,
East India (Bodh Gaya)
◆ Alaska Airlines
First
Hawaii
Economy
First / Business
Hawaii
10,000
20,000
Continental U.S., South Pacific (Samoa,Tahiti)
30,000
60,000
Oceania (Australia), Asia (Korea,Japan,Philippines)
70,000
140,000
- No infant and child mileage discounts are applicable : The same amount of miles applied
to an adult will be redeemed if an infant or a child occupies a seat.
- One way award travel is not permitted.
- Codeshare flights are not eligible for award travel.
- Hawaiian Airlines award tickets are based on direct segments operated by Hawaiian
Airlines. For connecting flights, redemption miles for each segment will be required.
(E.g., an economy class round trip from Incheon, Korea to Kahului, Maui via Honolulu,
Hawaii requires 80,000 miles to be redeemed which is calculated using 70,000 miles for
the Korea-Hawaii segment and 10,000 miles for the interisland in Hawaii segment.)
- Stopover before reaching final destination is permitted only once on itinerary.
34 35
▶
Redeeming Miles
MEMBERSHIP GUIDE BOOK
SkyTeam Upgrade Award
◆ SkyTeam Upgrade Redemption Chart
SkyTeam Upgrage Award allows you to redeem your accrued miles to upgrade your seat
when flying with SkyTeam airline partners. However, the SkyTeam upgrade service is not
available when flying with Air Europa, Alitalia, China Eastern Airlines, Kenya Airlines,
TAROM Romanian Air Transport and Vietnam Airlines.
Routes
<Round Trip, Mile>
Economy Class
→ Business Class
Northeast Asia
25,000
Southeast & Southwest Asia
30,000
USA, Canada, Mexico, Hawaii, Central
America,
Europe, North Africa,
Middle East, South Pacific
70,000
- You are only allowed to upgrade your seat from economy class to business class for
non-discounted normal fare tickets.
Latin America 1, 2, Central &
South Africa, Indian Ocean
110,000
- SkyTeam upgrade can be used for various flight itineraries when flying with SkyTeam
airline partners.
Latin America 1, Central America
20,000
Europe, North Africa
35,000
Middle East
55,000
Latin America 2
60,000
Northeast Asia
70,000
Central & South Africa, Indian Ocean
75,000
◇ SkyTeam Upgrades Terms & Conditions
- SkyTeam upgrade is available only when you purchase an e-ticket issued by a
SkyTeam airline partner and fly on regular flights. No upgrade is provided for SkyTeam
joint flights.
Northeast Asia
(including Korea)
- SkyTeam upgrades to Korean Air’s Prestige Sleeper seat will require additional miles
for redemption. (Please refer to the SkyTeam Upgrade redemption charts for details.)
<Eligible Itinerary>
USA, Canada
Korean Air (International Flights) + SkyTeam Airline
SkyTeam Airline + SkyTeam Airline
Southeast & Southwest Asia
85,000
South Pacific
115,000
Europe, North Africa
20,000
Middle East
30,000
USA, Canada, Mexico, Hawaii, Central
America
35,000
Southwest Asia, Central &
South Africa, Indian Ocean
45,000
Latin America 1
60,000
Northeast Asia
70,000
Latin America 2
75,000
Single SkyTeam Airline Partner
* Applicable to an itinerary that includes one or more international flights; you are not
allowed to upgrade for domestic flight only. (Upgrade is not available for flights to/from the
U.S., Canada, Mexico and Hawaii.)
- You may not reserve a seat upgrade according to each airlines’ seat status.
- The same miles applied to an adult will be deducted from an infant/child who occupies
a seat, and seat upgrade is not available for an infant who does not occupy a seat.
- Although family mileage pooling is not applicable, mileage can be transferred to a
registered family member.
- You need to confirm your reservation for upgrade and receive an upgrade ticket at least
3 days prior to the date of flight.
However, for Air France and KLM, if you confirm your reservation more than 10 days
prior to departure, you need to have your ticket reissued at least 7 days prior to departure.
If you confirm your reservation within 10 days prior to departure, you need to have your
ticket reissued at least 1 day prior to departure.
- The validity of seat upgrade bonus is the same as that of your ticket. (When extending
the validity of a ticket, seat upgrade bonus is available for a maximum of 1 year.)
- The mileage used for seat upgrade is refundable only when the entire ticket is not used.
It is not refundable if any part of the ticket is used. If you request a refund 1 year after the
date of issuance, it is refunded after 10,000 miles are deducted.
- Any change in seat upgrade bonus mileage can be applied prior to use.
- Seat upgrade or airport standby registration for seat upgrade is not available on the
date of departure.
- Prior to departure, you are not allowed to redeem various mileages, provided by
SkyTeam airline partners for each route, for upgrade. Please contact our reservation
center for more details.
- Flight restriction period is subject to the regulations of each airline partner. The peak
season applies as the restriction period for Korean Air bonus tickets, and no upgrade is
available during this period.
Europe
Southeast Asia
85,000
South Pacific
115,000
* Routes between Taiwan - China by China Airlines : 15,000 miles.
* Upgrade is not available for the flight routes including U.S. Domestic flights, US - Canada,
US / Canada - Mexico and US / Canada - Hawaii.
* SkyTeam upgrade is available for round trip or one-way flight. For a one-way flight, 50% of
the round-trip miles will be deducted.
* The flight routes and schedules of a SkyTeam airline partner are subject to change
according to its policy and conditions without prior notice. Please contact our reservation
center for more details.
* The additional redemption miles for Korean Air’s Prestige Sleeper seat (One way trip, mile)
Korea-Northeast Asia 2,500 / Korea-Southeast Asia 5,000 / Korea-Southwest Asia 7,500 /
Korea-USA · Canada, South Pacific, MiddleEast · NearEast 10,000 / Korea-Latin America2
15,000
Redeeming Miles
36 37
MEMBERSHIP GUIDE BOOK
4. SkyTeam Round-the-World
6. KAL Lounge Award Program
Round-the-World Award program allows SKYPASS members to redeem miles for travel
around the world on flights operated by any of SkyTeam airlines.
KAL Lounge Award program allows SKYPASS members to redeem miles for access to
KAL Prestige Class Lounges operated by Korean Air.
Economy Class
Travel Regions (Area)
Business Class
Lounges
International
Domestic
4,000
2,000
Redemption miles (per one person)
- Asia / Oceania
- North America / Central Ameriaca
- South America
- Europe/Middle East / North Africa
- Central & South Africa / Indian Ocean
140,000 miles
220,000 miles
1. Direction / Termination: Travel must continue in one global direction, either east-bound or
west-bound, and must end within the country of origin in a city no farther than the city of
original departure.
Example) Seoul - L.A. - Houston - New York - Paris - Hong Kong - Busan (O)
New York - Paris - Seoul - Tokyo - L.A. - New York - Boston (X)
2. Carriers / Flights : Traveling in the five regions noted above is permitted on flights
operated by any of the 14 carriers except on codeshare flights operated by nonSkyTeam carriers.
3. Stopovers : 6 stopovers are permitted with a maximum of 3 stopovers per one travel region
4. Open Jaw : Open Jaw is permitted and is counted as one stopover. Member is
responsible for any additional flight and transportation arrangements.
5. Redemption : Same deduction of mileage applies for adults, children, and infants
occupying seats.
6. Reservation must be made through Korean Air only. Ticket issuance and reservation
changes must also be handled through Korean Air only.
7. Blackout Dates : Award travel during blackout dates is not permitted.
8. Award tickets will be issued only if all flight segments have confirmed status.
9. Changes to flight numbers, dates, carriers, and routes are permitted before or after usage of ticket.
10. Validity : Award ticket has a validity of one year from the date of issuance. Extension is
not permitted.
11. Completely unused award ticket may be returned for credit back to the member’s
account (same as current SKYPASS rules). No mileage will be credited after
commencement of first flight segment.
12. 10% mileage discount (on two or more award tickets of same itinerary, class, and date
of issuance) does not apply to Round-the-World award travel.
13. Neither paid nor mileage redemption upgrades are permitted on Round-the-World
award tickets.
14. Other SKYPASS award rules and conditions may apply. For further details, please
contact a Korean Air Reservation Center or ticketing office.
5. Excess Baggage Award Program
per 1 kg
per 1 piece
Japan,
China,
N.E.Asia
S.E.Asia
S.W.Asia
Europe,
Middle East,
Oceania
200
700
1,000
1,500
2,500
7. Miles-to-Hotels Award Program (Mile-Lo-Hotel-Lo)
Miles-to-Hotels is a program that allows SKYPASS members to redeem miles for hotel
accommodations.
Wilshire Grand Hotel
(WGH L.A.) /
Waikiki Resort Hotel
(WRH Hawaii)
KAL Hotel
(Seogwipo/ Jeju)
Hyatt Regency
Incheon
(Incheon)
Accomodations
(Per 1 night,
Breakfast not included)
ㆍMon~Thu : 12,000
ㆍFri~Sun : 20,000
ㆍPeak Season
(7.17~8.15) : 25,000
ㆍMon~Fri : 20,000
ㆍSat~Sun : 23,000
ㆍ15,000
Room upgrade
ㆍ3,500
ㆍ8,500
ㆍWGH: 5,000
ㆍWRH: 3,000
Additional Meal
(Per 1 person)
ㆍBreakfast : 2,000
ㆍLunch : 3,000
ㆍDinner : 4,000
ㆍSpecial Lunch
/Dinner : 5,500
ㆍBreakfast : 3,500
ㆍLunch/Dinner
-Menu1 : 6,000
-Menu2 : 9,000
ㆍBreakfast:
-WGH : 2,500
-WRH : 1,500
ㆍLunch/Dinner
-Menu1 : 3,500
-Menu2 : 5,000
Rental Car Package
(Standard Room
+Car Rental)
ㆍMon~Thu : 17,000
ㆍFri~Sun : 25,000
ㆍPeak Season
(7.17~8.15) : 30,000
Reservation
ㆍ82-2-310-6677
ㆍ20,000
ㆍ82-32-745-1234
ㆍWilshire Grand
1-213-688-7777
ㆍWaikiki Resort
1-808-922-4911
* L.A. Wilshire Grand Hotel will be closed for rebuilding as of Jan 1, 2012.
Excess Baggage Award program allows SKYPASS members to redeem miles for excess
baggage charges.
Korea
Domestics
- The ticket must have been issued with a Korean Air flight number.
- Lounge access is available on the day of travel and is subject to lounge availability.
(KAL Lounge Award is not available during the peak season Jul. 25 – Aug.5)
- Transferring awards and Family Plan are not applicable.
By redeeming additional mileage from your account, you may invite accompanying
passenger(s) - up to four passengers including yourself - travelling on a Korean Air flight.
Guam
5,000
N.America
S.America
10,000
15,000
(The redemption miles on this chart are for routes between Korea and the indicated region.)
* Effective Jan. 1, 2013, Excess Baggage Award redemption miles will be changed.
Please refer to our website(www.koreanair.com) for more information.
- Excess Baggage Award is available on a Korean Air flight only. (The flight must be operated
by Korean Air and the ticket must have been issued with a Korean Air flight number.)
- Maximum units of excess baggage per one passenger that can be checked by redeeming
mileage are 50kgs (Korea Domestics / Outside Americas) or 2 pieces (Guam/Americas)
- Transferring award is applicable. Family Plan is not applicable.
- Family Plan is not applicable to Miles-to-Hotels Award program.
- Conditions of Miles-to-Hotels award program are subject to change without prior notice in
accordance with the agreements between Korean Air and the applicable hotels.
- Penalty can be imposed in case of cancellation near the expected date of check-in.
8. Miles-to-Rent a car Award Program (Mile-Lo-Rent a car)
Miles-to-Rent a car is a program that allows SKYPASS members to redeem miles for using
Hanjin rent-a-car in Jeju.
Redemption miles
(per 24 hours)
- Compact cars : 6,500 - Midsize cars : 8,000
- Fullsize cars : 13,000
* Collision Damage Waiver not included.
Contact
[email protected]
- Family plan and transferring awards are inapplicable to Miles-to-Rent a car Award
Program.