CUSTOMER SUPPORT AND SERVICE - Saint

HIGH-PERFORMANCE GLASS SOLUTIONS FOR RAILWAY
CUSTOMER SUPPORT AND SERVICE
WINDSHIELD
SIDE-WINDOWS
Customer Needs
During the bidding and train development phases,
train manufacturers need specialised knowledge of
windows to achieve the best performance that meets
all standards and customer requirements.
© Bombardier Transportation
aint-Gobain Railway
S
Division
With its 30 years of expertise of work on the most
complicated projects worldwide, Saint-Gobain Railway
Division participates in all phases of train development
starting from the design phase ending with after sales
support resulting in high efficiency for train makers and
the best possible comfort and safety for passengers.
Saint-Gobain Railway Division supports:
1. Collaborative engineering
Saint-Gobain Railway Division participates in the
development phases of trains to ensure the best
possible performance for windows (define composition
and value added functionalities), meets standards’
requirements and minimises life cycle costs.
3. Wide range of services: customised
logistics, training and after-sales
support
Saint-Gobain Railway Division is able to adapt its
logistics concept to each customer request. In order
to optimise the complete supply chain and better to
integrate incoming products into customer premises,
the company proposes customised packaging for each
type of glass. Different packaging systems are applied
depending on the project phase: serial and after-sales.
If necessary, engineers from Saint-Gobain Railway
Division provide technical training for the installation
and maintenance of windows.
Dedicated sales assistant follows-up the whole
serial phase.
All our projects are managed according to the most
demanding quality standards, IRIS, ISO, etc.
Our plants and laboratories are qualified by major train
manufacturers and operators worldwide.
2. Dedicated team present worldwide
The team of engineers and sales representatives works
on the project in close collaboration with customers
from the very beginning of the design stage and
supports them during the life span of the product.
Sales and design offices are located in key regions:
France, Germany, Poland, Italy and China.
© Shutterstock
HIGH-PERFORMANCE GLASS SOLUTIONS FOR RAILWAY
CUSTOMER SUPPORT AND SERVICE
WINDSCREEN
SIDE-WINDOWS
Application
Saint-Gobain Railway Division does not only sell the
glass but a complete solution from the development
phase throughout the entire life span of the train,
resulting in reduced life cycle cost and improved
passenger comfort.
© Alstom Transport / P.Thebault
With 30 years of expertise, Saint-Gobain Railway Division, a worldwide leader
in railway business, offers complex products to support its customers.
Windscreen Division:
Side-windows Division:
SAINT-GOBAIN SULLY
16, route d’Isdes,
45600 Sully-sur-Loire, France
Tel: +33 2 38 37 30 00
Fax: +33 2 38 37 31 92
SAINT-GOBAIN SEKURIT
HanGlas Polska Sp. z.o.o
Ul. Sklarska 27, 68-200 Zary, Poland
Tel: +48 68 363 31 03
Fax: +48 68 363 31 99
www.saint-gobain-sully.com
[email protected]
www.saint-gobain-sekurit-transport.com
[email protected]