community benefits - Good Samaritan Medical Center

COMMUNITY BENEFITS
Good Samaritan Medical Center 2014 Annual Report
Table of Contents
I. Overview. ...................................................................................................................................................3
II. . Mission & Values. .................................................................................................................................... 5
III. Internal Oversight and Management of Community Benefits Program ...................................................7
IV. Leadership ............................................................................................................................................... 7
V. Community Overview. ............................................................................................................................. 8
VI. Community Needs Assessment. .............................................................................................................. 9
VII. Community Benefits Programs. ............................................................................................................ 10
VIII. Community Participation ..................................................................................................................... 17
IX. Community Benefits Expenditures for FY 2014 ..................................................................................... 18
X. Contact Information ............................................................................................................................... 19
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I. Overview
Good Samaritan Medical Center, founded in 1968, is part of the nine-hospital Steward Health Care
System LLC, a community-based accountable care organization and community hospital network
providing services in eastern Massachusetts, southern New Hampshire, and Rhode Island.
Headquartered in Boston, Steward has approximately 18,000 employees, approximately 300,000
emergency department visits and over one million annual physician visits.
Good Samaritan Medical Center (GSMC) is a is a 267-bed, acute-care Catholic hospital providing
comprehensive inpatient, outpatient and emergency services to Brockton and twenty-two neighboring
communities.
The hospital offers Centers of Excellence care in oncology and cardiology, specialized care in surgery,
family centered obstetrics with Special Care Level II Nursery in partnership with Children’s Hospital, pain
management, substance abuse treatment, and advanced diagnostic imaging. Further information is
available at www.goodsamaritanmedical.org
Key Services
• Cancer Program accredited by the American College of Radiology-American Society for Radiation
Oncology
• A full range of cardiology services including primary angioplasty, cardiac rehabilitation, and elective
angioplasty
• Specialized care in surgery
• Family-centered obstetrics with Special Care Level II Nursery and a partnership with Children’s Hospital
Boston Physicians for neonatology
• Behavioral health
• Substance abuse treatment (NORCAP Lodge)
• Center for Wound Care and Hyperbaric Medicine
• Advanced diagnostic imaging including 64-slice CT scanner and digital mammography
• Newly renovated Angiography Suite
• Emergency care services with 42 private rooms, six fast track rooms, nine ambulance bays, a dedicated
imaging suite, EMS room, decontamination room, double trauma room and 2-bay cardiac care room
Good Samaritan Medical Center (GSMC) was awarded another “A” in the Leapfrog Group’s Spring
2014 Hospital Safety Score, which rates how well hospitals protect patients from accidents, errors,
injuries and infections. The Hospital Safety Score is compiled under the guidance of the nation’s
leading experts on patient safety and is administered by The Leapfrog Group (Leapfrog), an
independent industry watchdog.
GSMC is honored to be one of the 74 Cancer Care Facilities to receive the prestigious Outstanding
Achievement Award from The Commission on Cancer (CoC) of the American College of Surgeons
(ACS). Good Samaritan is the only facility in Massachusetts to be recognized among the 2013 award
recipients. The GSMC Comprehensive Cancer Program gives patients access to some of the area’s
leading board-certified medical and radiation oncologists, as well as highly skilled radiologists,
surgeons, pathologists, nurses, therapists, dietitians, social workers, and other professional support
staff dedicated to treating cancer patients.
3
Good Samaritan Medical Center was awarded an “A” grade in the Fall 2014 update to the Hospital
Safety Score, which rates how well hospitals protect patients from accidents, errors, injuries and
infections.
Harvard Pilgrim Health Care awarded 310 physicians affiliated with GSMC, with the 2014 Physician
Group Honor Roll award. The group was one of eight Steward physician groups honored this year
and GSMC was noted “with distinction”, ranking them among the top 25 percent of those measured
annually.
For the second consecutive year, GSMC has been ranked among the Top 20 best hospitals for 201314 in Massachusetts by U.S. News & World Report. The publication ranks 115 hospitals in
Massachusetts. GSMC has been ranked #18 in the state and #13 in the Boston Metro Area.
The annual U.S. News Best Hospitals rankings recognize hospitals that excel in treating the most
challenging patients. The report lists only 752 of the best regional hospitals across the country,
winnowed from nearly 4,800.
Good Samaritan Medical Center has achieved the prestigious Baby-Friendly Hospital designation by
Baby-Friendly USA. This award has been granted to 167 hospitals in the United States and only six in
the Commonwealth of Massachusetts.
Blue Cross Blue Shield of Massachusetts has recognized Good Samaritan Medical Center as a Blue
Distinction Center for Knee and Hip Replacement. The Blue Distinction Program highlights hospitals
with proven expertise in delivering specialty care. This notable program helps patients identify
hospitals that have an established commitment to providing quality care along with better results
and outcomes.
Key Annual Statistics – CY 2014
The Good Samaritan Medical Center service area includes Brockton and the following neighboring
communities: Abington, Avon, Berkley, Bridgewater, Canton, East Bridgewater, Easton, Halifax, Hanson,
Holbrook, Lakeville, Mansfield, Middleborough, Norton, Randolph, Raynham, Stoughton, Taunton, West
Bridgewater, and Whitman.
Employees: 1,850
Total medical staff: 670
Registered nurses: 450
Total discharges: 16,926
Total number of beds: 288
Total well-baby nursery bassinets: 17
Total special care nursery bassinets: 10
Emergency Room Visits: 56,884
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II. Mission and Values
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Community Benefits Statement of Purpose:
Good Samaritan Medical Center, in compliance with The Massachusetts Attorney General’s Guidelines,
is committed to our community and government; as such, we put forth our community benefits
purpose:
Improve the overall health status of people in our community,
Provide accessible, high quality care and services to all those in our community, regardless of
their ability to pay,
Collaborate with staff, providers and community representatives to deliver meaningful programs
that address statewide health priorities and local health issues,
Identify and prioritize unmet needs and select those that can most effectively be addressed with
available resources,
Contribute to the well-being of our community through outreach efforts including, but not
limited to, reducing barriers to accessing health care, preventive health education, screening,
wellness programs and community-building,
Regularly evaluate our community benefits program.
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III. Internal Oversight and Management of Community Benefits Program
GSMC maintains a Community Health Department that focuses on integrating care across the spectrum
of hospital, primary, and community-based care. A Community Benefits Advisory Council comprised of
hospital leadership, representatives of local health and human service organizations, and other agencies
guide the development and implementation of our community health initiatives.
IV. Leadership
Paulo Gomes, MSHS, Director of Community Health, Good Samaritan Medical Center
Community Benefits Manager
Kerry Whelan, Vice President of Government Relations and Community Benefits, Steward Health Care
System LLC.
Benefits Advisory Council
Amanda Voysey, Patient Advocate, Good Samaritan Medical
Amy Kopchell, Manager Interpreter Services, Good Samaritan Medical Center
Debbie Mayer, Director Mission Services, St. Joseph’s Manor
Dick Bergeron, Hospital Volunteer
Faith Frazier, Helpline, Brockton Area Multi-Services, Inc.
Gerald Paciello, Director Spiritual Care, Good Samaritan Medical Center
Jerilyn Thomas, V.P. Patient Care & Chief Nursing Officer, Good Samaritan Medical Center
John A. Jurczyk, FACHE, President, Good Samaritan Medical Center
John Learnard, Member, Good Samaritan Medical Center Board of Directors
Juliana Langille, Community Connections of Brockton and Steering Committee Member of the CHNA 22
Kelli O’Brien McKinnon, Director of Development, Trinity Catholic Academy
Laura Raymond, RN, Patient Care Director, Emergency Department, Good Samaritan Medical Center
Leo McNeil, SVP, Community Relations & Community Reinvestment Act (CRA), HarborOne Credit Union
Linda Frenette, Obstetrical Patient Advocate, Good Samaritan Medical Center
Lucille Cassis, Director of Resource Development, Fr. Bill’s & Mainspring
Nancy Gustafson, President & Chair, The Charity Guild
Patricia McBride, RN, SurgiCenter Staff Nurse, Good Samaritan Medical Center
Rachel Treat, Reverend, Good Samaritan Medical Center
Samantha Sumner, RN, Good Samaritan Medical Center
Shah Hossain, MD, Chief Neonatology, Good Samaritan Medical Center
Thomas Hannigan, Community Relations Coordinator NORCAP, Good Samaritan Medical Center
Meeting dates: February 26, 2014; May 21, 2014; August 20, 2014; October 15, 2014
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V. Community Overview
Good Samaritan Medical Center is located in Brockton, one of the largest cities in the Massachusetts
south shore region. GSMC provides services to residents in the Greater Brockton area. Our service area
includes Brockton and twenty-two neighboring communities: Easton, North Easton, South Easton,
Stoughton, Canton, Avon, Holbrook, Randolph, Whitman, Abington, Hanson, East Bridgewater,
Bridgewater, West Bridgewater, Raynham, Taunton, East Taunton, Middleboro, Mansfield, Norton,
Halifax, Lakeville, and Berkley.
The majority of patients seen at GSMC are Brockton residents. Brockton is the largest city in Plymouth
County. According to 2014 U.S. Census estimates, the population within Plymouth County continues to
grow. The population, percent change - April 1, 2010 to July 1, 2014, is estimated to have grown by
2.4%, In Brockton the population, percent change - April 1, 2010 to July 1, 2013 was .3%. Similarly, in
adjacent Norfolk County, the population is growing at an even faster rate of 2.5 % from 2010 to 2013.
Stoughton and Canton, located within Norfolk County, also contribute a large number of patients that
frequent Good Samaritan Medical Center1.
Good Samaritan Medical Center is a proud and active member of the Community Health Network Area
(CHNA) 22 and maintains a seat on its steering committee. Community Health Network Areas (CHNAs)
are DPH-designated coalitions composed of organizations in the public, non-profit, and private sector
working together to build healthier communities in Massachusetts through community-based health
promotion and education. The mission of the CHNA is to work toward healthier communities by
promoting collaboration between CHNA partners, providing support to local health initiatives and
prevention programs, educating and increasing awareness of local identified health issues throughout
the region. GSMC actively collaborates with community partners to provide the best care and support
possible to all members of our expansive community.
As noted in our 2012-2013 Population Health Improvement Report (PHIR), when working to improve
the health outcome of a community and population, it is important to understand what is going on
within that community and what types of health issues are present. A thorough data analysis presented
in our report identified priorities for which we have developed programs with the aim of improving
patient experience, population health and reduce per capita health care costs. A data-driven approach
allows GSMC to investigate the resources and needs of the community in order to better streamline
resources and inform community initiatives. Information from the Population Health Improvement
Report (PHIR) guided the development of population health improvement strategies2.
1
U.S. Census Bureau (http://www.census.gov/)
2
Good Samaritan Medical Center- Steward Family Hospital (http://www.steward.org/Community-Health/GoodSamaritan-Medical-Center/Good-Samaritan-Medical-Center-Community-Health)
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VI. Community Needs Assessment
Good Samaritan Medical Center completed a Population Health Improvement Report (PHIR) in early
2013. The purpose of developing this report was to use a thorough data analysis to identify the major
health priorities with the hospital’s service area. Through this analysis, GSMC was able to identify
emerging health issues that require public health intervention. Equipped with the results of the PHIR,
including feedback from a diverse focus group of community residents, GSMC has strived to enhance
access to care, patient experience, improve population health, and reduce per capita cost.
Given the diversity of the populations within some of the largest cities and towns in the GSMC service
area, a focus on culturally and linguistically appropriate services remains of the utmost importance.
These populations, which at times lack access to comprehensive health care, benefit from services
designed to increase enrollment in public health insurance programs. Those who qualify will benefit
greatly from a vast array of services made available through the Affordable Care Act.
Other familiar themes emerged from the PHIR. Cancer continues to be a disease in the community that
requires ongoing attention. Much of the hospital’s primary service area reported rates of cancer
mortality above the state benchmark. Circulatory mortality rates in more than half of the hospital’s
service area are above the state average.
In examining hospital services data for substance abuse, it was apparent that more urbanized
communities within our service area have greater need of support services. Several of these cities have
alcohol and other drug-related hospitalizations well above the state rate. These are underserved areas
that our community benefits program works to address.
Other areas of focus include obesity and nutrition. Obesity rates are alarmingly high nationwide, with all
available data within the hospital’s service area showing that over twenty-five percent of children qualify
as overweight or obese. Rates among adults are no better, with most towns reporting between twenty
and twenty-five percent of adults as obese.
In short, there is tremendous opportunity to affect public health outcomes through evidence based
approaches aimed at addressing the issues brought to light in the PHIR. Changes in the health sector
brought on by public policy advances provide a framework for the development of well coordinated
community based care. Through our clinical and social service partnerships GSMC is well positioned to
be a leader in the community, in developing and implementing community health programming that
can, and will truly benefit the health of those that live in our community.
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Good Samaritan Medical Center continues to improve access to health education and care. In 2014, along
with making strides to increase access to health care, our community benefits program worked to
increase prevention, awareness and screenings on various health issues, in particular:
• Chronic Diseases (Cancer, Cardiac, Stroke),
• Behavioral Health,
• Substance Abuse,
• Nutrition & Obesity Prevention.
We maintain our commitment to collaborating with community partners to improve the health status of
community residents. We accomplish this by:
• addressing root causes of health disparities,
• educating community members around prevention and self care, particularly for chronic
diseases such as diabetes and cancer,
• addressing social determinants of health.
Good Samaritan Medical Center has focused efforts toward individuals and families who are most
vulnerable due to unemployment, poverty, substance abuse, mental health illness, chronic disease, and
issues related to accessing primary health care or health insurance for manageable conditions. Our data
indicate that race and ethnicity play a role in disease susceptibility. GSMC has leveraged resources toward
implementing programs that may reverse this occurrence.
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VII. Community Benefit Programs
Good Samaritan Medical Center is proud to be able to report key community benefits accomplishments of
2014. Through the guidance and support of our community benefits advisory council and our various
community partners, GSMC implemented community health programming focused on addressing the most
pressing public health issues of our community which include lack access to comprehensive health care,
chronic disease, substance abuse, and obesity.
GSMC’s Medical Legal Partnership (MLP) program is staffed with an attorney that specializes in advocating
for patients’ legal and social needs that may hinder their access to appropriate levels of care and a safe
living environment. Together with the work of our Certified Application Counselors, thousands of
community members and patients gained access to much needed health insurance coverage which opened
the door to vital comprehensive and regular health care.
We are proud of the many lives that were touched through the efforts of our oncology department, which
provided much needed cancer prevention education and screenings. We are equally thankful to our
physicians, nurses and support staff that worked tirelessly to provided heart health awareness and
education in partnership with local schools systems and other community organizations.
Our Behavior Health Navigator program continues to play a significant role in our community as part of our
system-wide integrated behavior health and substance abuse treatment coordination initiative. GSMC has
observed the growing need for more substance abuse prevention and has responded in kind as partners in
various community coalitions such as the Brockton Area Opioid Abuse Prevention Collaborative and the
Brockton Inter-faith Community.
What began as a conversation around promoting nutrition education and obesity prevention grew into a
full-fledged partnership with the local neighborhood health center as the GSMC Steward Farmers Market
Voucher Program got underway in early spring. Through our combined community efforts GSMC was able
to increase access to healthy foods and promote better health outcomes.
This past year was truly a memorable one. GSMC is eager to continue to build on community-building and
enrichment initiatives that focus on addressing social, economic and wellness needs of the community we
serve.
Increase Access to Care
As we noted in our latest population health improvement report, a person’s ability to access health
resources has a profound effect on every aspect of his or her health, yet almost one in four Americans do
not have a primary care provider (PCP) or health center where they can receive regular medical services.
Approximately one in five Americans (children and adults under age sixty-five) do not have medical
insurance. People without medical insurance are less likely to have a usual source of medical care, such as
a PCP, and are more likely to skip routine or preventive medical care due to costs, increasing their risk for
serious and disabling health conditions. Despite recent changes to public policy and laws to make health
insurance coverage more accessible, Brockton has higher rates of uninsured males and females when
compared to the state average.
GSMC continues to demonstrate its commitment to helping more and more community members reach
social supports and gain access to much needed health care. In 2014 a total of 2,037 community members
received assistance from the Community Health Advocates to enroll with a health insurance provider. A
total of 208 patients were connected with a patient-centered medical home. GSMC Community Health
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Advocates provided care coordination support to all patients they assisted as needed including walk-in
community residents not seeking immediate medical services.
Our Medical-Legal Partnership program provides health care team members with a general orientation of
the legal landscape patients are facing and helps patients understand their legal rights and responsibilities.
Many of the patients referred to MLP received free assistance from an MLP attorney on a number of legal
issues that may hinder access to care. This past year, twenty-four patients were referred for legal service
assistance. A vast majority of cases benefited from MLP intervention resulting in various positive
outcomes, including housing issues resolved for three homeless families with young children as well
advocating for better health insurance coverage for those needing access to other levels of care.
Chronic Disease:
Cancer Education and Screenings
Our Cancer Program gives patients access to the area’s leading board-certified medical and radiation
oncologists, as well as highly skilled radiologists, surgeons, pathologists, nurses, therapists, dietitians,
social workers, and other professional support staff dedicated to treating cancer patients.
Good Samaritan’s multidisciplinary team offers a high level of clinical expertise in preventing, diagnosing,
and treating all types of cancer, and gives our patients and families compassionate care from diagnosis
through treatment to recovery. These services are available on-site and in cooperation with other area
facilities.
In 2014, the Cancer Care Committee at Good Samaritan Medical Center compiled a list of cancer resources
and support services available to our patients and their supporters. This list includes information about
national cancer organizations and local resources that are available locally.
In addition, GSMC also partnered with a local YMCA to offer activities for cancer patients and survivors.
The GSMC cancer support group met regularly to offer patients, survivors and supporters a caring
environment to discuss topics that are prevalent to this population.
Furthermore, GSMC took part in eight cancer education campaigns including three screening events. GSMC
hosted a bone marrow drive and collaborated with the Brockton Public School Department annual health
fair. In total, 586 community members participated in education and screening.
GSMC partnered with the Brockton Public School Adult Learning Center to offer prostate cancer education
program to 100 students and staff. An awareness campaign was also organized by GSMC to raise
awareness and provide education on breast cancer. Approximately 500 GSMC staff members participated
in the campaign.
Cardiovascular and Stroke Education
At Good Samaritan Medical Center for Cardiac and Vascular Care, we offer patients high quality advanced
technology, compassionate care and skilled, knowledgeable staff trained in heart failure treatment, the
prevention, diagnosis and treatment of heart conditions, circulatory problems, and cardiovascular disease.
Our multidisciplinary cardiovascular services team provides an array of diagnostic tests and treatment
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options for patients with a wide range of cardiac and vascular conditions, including coronary artery
disease, congestive heart failure, arrhythmia, peripheral vascular disease and stroke. We also offer 24/7
emergency primary angioplasty, which allows patients having a heart attack due to a clot in a coronary
immediate treatment. Good Samaritan Medical Center’s primary angioplasty team specializes in reopening blocked arteries quickly and is available around the clock.
Good Samaritan’s state-of-the art catheterization lab and electrophysiology (EP) clinics are staffed by
specially-trained registered nurses and technicians. Our newly renovated angiography suite offers the most
current technology to treat patients with peripheral vascular disease, those on dialysis and other illnesses.
Good Samaritan Medical Center continues to be recognized for excellence in cardiac care, both in the
industry and in the community.
In 2014, GSMC staff coordinated heart health educational seminars for 100 students at the Brockton Adult
Learning Center and for 110 senior residents of local public housing during community events sponsored
by GSMC. GSMC also had the pleasure of partnering with the Stoughton Women's Club to provide a
women’s heart health informational program to 45 of their members.
Stroke prevention continues to be a focus of our community education programming. Stroke was the topic
of discussion at the Adult learning center in Brockton and at various events for older adults due to their
increased risk for stroke. At a local health fair hosted by the Brockton School Department, GSMC took the
opportunity to not only provide stroke prevention information but also to talk about the dangers of
tobacco use and offer information on our Tobacco Cessation program which is offered to the community.
Behavior Health and Substance Abuse Care Coordination:
Behavioral Health
It has long been established that behavioral health disorders are often comorbid with substance abuse.
The high rate of comorbidity points to the need for a comprehensive approach that identifies, evaluates,
and simultaneously treats both disorders. Patients with co-occurring disorders often exhibit more
severe symptoms than those caused by either disorder alone, underscoring the need for integrated
treatment3.
In 2014, Good Samaritan Medical Center behavior health navigator program continued to make strides
toward improving care coordination and identification of comprehensive treatment for our patients.
Through this program, which was successfully integrated into our Emergency Department, behavior
health navigators trained to assist in placement of such patients, work together within a network to
coordinate care that best meet the needs of our patients. In the past year alone, some 301 patients
underwent crisis evaluations. Our navigators, working as members of a care team, referred 108 patients
to appropriate behavioral health treatment facilities, 228 were referred for care in inpatient facilities.
Substance Abuse
Regrettably, rates of substance abuse continue to remain high in certain communities within the Good
Samaritan Medical Center service area. Substance abuse is associated with a range of destructive social
conditions, including family disruptions, financial problems, lost productivity, and failure in school,
domestic violence, child abuse, and crime. Moreover, both social attitudes and legal responses to the
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consumption of alcohol and illicit drugs make substance abuse one of the most complex public health
issues.
GSMC remains steadfast in continuing to provide comprehensive services to patients requiring substance
abuse services. Through NORCAP Lodge, our substance abuse treatment facility, GSMC provides
individualized, multidisciplinary substance abuse services to help men and women improve the quality of
their lives. At NORCAP, our alcohol and drug rehabilitation programs offer inpatient and outpatient
services guided by a team of highly qualified professionals. Patients can expect to receive high quality care
in a safe, confidential environment. NORCAP’s admissions experts are available 24 hours a day to talk with
potential patients and asses their immediate needs. Our team is comprised of professionals with many
years of addiction experience and treatment, and includes licensed physicians, experienced nurses,
psychologists, counselors, and social workers. Each member of this team offers a unique perspective and
has a compassionate understanding of addiction.
Along with the clinical services we provide, GSMC also partners with the Brockton Area Opioid Abuse
Prevention Collaborative. As members of that coalition GSMC is partnering with other community
organizations working towards implementing strategies for early screening and intervention for those that
may be at risk for becoming substance dependent. GSMC was also a participant in the Brockton Police
Department Jail Diversion Program and partnered with the Brockton Inter-faith Community to supports
community advocacy towards more treatment options for those who experience substance abuse
dependency.
Obesity Prevention and Nutrition Education
In 2014, in partnership with the local health center, GSMC implemented the Steward Farmers’ Market
Voucher program. Through this program, in which thirty patients participated, we were able to see positive
results in terms of helping patients use increased access to nutritional foods and chronic disease education
to improve health outcomes. Of those patients that participated in the program that had a diagnosis of
diabetes, twenty-one had a decrease in A1C level; only two did not. Through patients’ families, about 100
community members benefited from increased access to fresh locally-grown fruits and vegetables.
Our dietitians work in the community to present a wide variety of nutrition topics to small groups. The
dietitians provide updated nutrition information to the community from children to senior adults. Topics
include fad diets, fiber intake, portion control, and ways to increase activity, among many others. A
registered dietitian is also available by appointment to counsel children and adults on an outpatient basis
for a variety of nutritional therapies, including weight management, eating disorders, diabetes, cholesterol
management, as well as other conditions requiring nutrition intervention.
GSMC partnered with the Eastern Mass Healthy Food in Health Care Work Group. As committee members
GSMC worked to promote increased access for locally grown fruits and vegetables as well as supporting
local farmers markets. GSMC collaborated with YMCAs, in Brockton and Stoughton, on the national
Healthy Kids Day campaign. Over 100 families attended events at which GSMC provided educational
materials based on the MyPlate national campaign of the United States Department of Agriculture. GSMC
also provided fitness equipment to promote more active lifestyles. We also participated as members of the
Brockton Public School Comprehensive School Health Advisory Group; this in support of their membership
to the Alliance for a Healthier Generation’s Healthy Schools Program. GSMC collaborated on school health
fairs providing health information to about 2,000 students and staff.
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Additional Programs:
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Community Donations,
Continuing Education for Health Professionals,
Diabetes Prevention and Management Education ,
Financial Counselors / Enrollment,
Maternal-Child Services and Support,
Public Safety Initiatives,
Speakers Bureau,
Support Groups, Classes, and Donated Space,
Workforce Development.
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Community Partners:
American Cancer Society
American Diabetes Association
American Heart Association
Boys & Girls Club of Brockton
Brockton Area Multi-Service Institute
Blessings in a Backpack Brockton
Brockton Area Opioid Abuse Prevention Collaborative
Brockton Area Workforce Investment Board
Brockton Day Nursery
Brockton High School
Brockton Housing Authority
Brockton Interfaith Community
Brockton Knocks Down Diabetes
Brockton Neighborhood Health Center
Brockton Police - Jail Diversion Program
Brockton Public Schools
Brockton Visiting Nurses Association
Brockton Youth Soccer Association
Cape Verdean Association of BrocktonImmigrant Resource Center
Charity Guild
Children's Advocacy Center
Children’s Hospital Boston
Children’s Miracle Network
Children's Museum of Easton
City of Brockton
Coyle Cassidy High School
Curry College
DKMS
Downtown Business Association
Easton Council on Aging
Father Bills & Mainspring
First Response Paramedic
Healthy Foods in Health Care initiative
International Hip Dysplasia Institute
Labouré College
MA Dept of Children & Families
Massasoit Community College
Medical Legal Partnership
Metro South Chamber of Commerce
MGH Institute
My Brother’s Keeper
NAACP (Greater Brockton)
National Association of Retired FederalEmployees
Old Colony YMCA Brockton
Old Colony YMCA Easton
Old Colony YMCA Stoughton
Pie in the Sky
Psi Iota Omega
Randolph Chamber of Commerce
Randolph Senior Center
Regional Emergency Planning Council
Regis College
Rosa Food Shoppe
Safe Corners Program
School on Wheels, Inc
Seventh Day Adventist Academy of Brockton
Simmons College
South East Massachusetts Dietetic Association
Southcoast EMT
Special Olympics
St. Joseph Manor
Stonehill College
Stoughton Chamber of Commerce
Stoughton Farmer's Market
Stoughton Public Schools
Summerfest
Trinity Catholic Academy
UMass Boston College of Nursing
UMass Dartmouth
United Way of Greater Plymouth County
Vanderbilt University
Walgreens
West Bridgewater Council on Aging
Whitman-Hanson Education Foundation
Worcester State
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VIII. Community Participation
Community Engagement
At Good Samaritan Medical Center, we reach beyond hospital walls, into the surrounding greater Brockton
communities, to address the most prevalent health- and wellness-related needs of our community
members. Guided by a careful analysis of community needs, Good Samaritan Medical Center’s Community
Health Program aims to help those most vulnerable to make life-changing improvements in health and
address social and economic factors that impact overall well-being.
Along with improving the status of our community, our mission is to also provide access to comprehensive,
high quality, compassionate and efficient health care services in the community setting. In addition, Good
Samaritan Medical Center aims to provide culturally-sensitive, linguistically-appropriate, accessible health
care services to address the cultural needs of the communities we serve.
Improving the overall health of the individuals who live in our communities is a top priority, but a healthy
community is more than just the absence of illness. Through our community health programs, we seek to
respond to major health needs, promote healthy eating and active living, support safer neighborhoods,
and improve overall wellness.
Achieving healthier communities requires a collaborative approach. GSMC plays a vital role in upholding its
commitment to delivering affordable health care to our communities by building relationships and working
with community partners to make measurable, sustainable improvements on important health problems.
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IX. Community Benefits Expenditures for CY 2014
Community Benefits Programs
Direct Expenses.................................................... $755,464
Associated Expenses.......................................................$0
Determination of Need Expenditures.............................$0
Employee Volunteerism.........................................$10,446
Other Leveraged Resources..................................$314,648
Corporate Sponsorships...........................................$4,250
Net Charity Care
Total Net Charity Care....................................... $3,738,119
Total Expenditures: ...........................................$4,822,927
Total Patient Care-Related Expenses: ...........$221,832,210
Total Revenue:...............................................$241,139,007
Community Service Programs:
Direct Expenses.....................................................$201,790
Associated Expenses........................................................$0
Determination of Need Expenditures:.............................$0
Employee Volunteerism:...........................................$5,502
Other Leveraged Resources:............................................ $0
Total Community Service Programs:..................... $207,292
Additional Considerations:
In 2014, In addition to services provided by Good Samaritan Medical Center to the community, GSMC
provided:
 $1,838,907 in unreimbursed Medicaid Services
 $3,369,743 in unreimbursed Medicare Services
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X. Contact Information
Paulo Gomes, MSHS, Community Benefits Manager
Director of Community Health
Good Samaritan Medical Center
235 North Pearl Street
Brockton, MA 02301
Office: (508) 897-6202
Cell: (781) 708-3735
Email: Paulo. [email protected]
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www.steward.org
http://www.goodsamaritanmedical.org/
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