VITALAIRE CANADA: RESPONSIBLE INNOVATION AND

VitalAire Canada
6990 Creditview Road Unit 6
Mississauga, ON L5N 8R9
T: 905-855-0414
www.vitalaire.ca
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VitalAire Canada
VITALAIRE CANADA:
RESPONSIBLE INNOVATION
AND LEADERSHIP
VITALAIRE CANADA:
RESPONSIBLE
INNOVATION AND
LEADERSHIP
VitalAire Canada
WITH A NATIONAL TEAM OF
HEALTHCARE PROFESSIONALS
AND EXTENSIVE NETWORK OF
CLINICS, VITALAIRE AIMS TO BE
AN INDUSTRY LEADER
WRITTEN BY SHARISE CRUZ
PRODUCED BY KEVIN CHOI
VitalAire Canada
W
Innovation and Leadership
ITH MORE THAN 110 SITES across
Canada servicing a network of 2,000
hospitals and clinics, VitalAire has
become one of the largest healthcare
service providers in Canada. As part of Air Liquide
Healthcare, a world leading network operating in 38
countries, VitalAire is able to pool valuable resources
and expertise in technology, innovation and safety
for the benefit of its patients.
VitalAire is one of Canada’s only fully
integrated healthcare solution providers, offering a
comprehensive portfolio of services and products,
including home oxygen therapy, sleep apnea
programs, hospital discharge, home respiratory
assessment, expert clinical education and follow
up for the patient and family, along with medical
gases, medical systems and accessories and piping
infrastructure in hospital settings.
“If you build a hospital, you may need us. To run
Nurses station
your hospital, you may need us. To discharge your
page 6
VitalAire Canada
Innovation and Leadership
page 8
patients and assist them in managing their care
Efficiencies and streamlined processes are part of
from home, you may need us,” says VitalAire Canada
Air Liquide’s DNA worldwide. While VitalAire has not
President and CEO Matthieu Giard.
adopted Lean Management and Six Sigma as formal
In addition to providing a full portfolio of services,
corporate programs, it utilizes key elements on a
VitalAire manages its own medical gas supply chain,
project-to-project basis.
leveraging 100 years of
“We try to produce
production expertise in
efficiencies every year,”
THE MORE WE GROW, THE MORE WE
Canada through its sister
Giard says. “We know
NEED TO CHANGE THE WAY WE WORK
company Air Liquide Canada.
our cost base regularly
Some may have a
increases, so we try to
MATTHIEU GIARD,
challenging time managing
offset it as much as we
VITALAIRE PRESIDENT AND CEO
this extensive list of
can with efficiencies for
services, but as Canada’s
both ourselves and our
first nationally accredited
customers. The more we
respiratory care company, VitalAire has built a
grow, the smarter we need to work.”
reputation of consistent excellence.
For example, VitalAire has implemented a
program it calls the Five Steps, through which it
CONTINUOUS IMPROVEMENT
manages the testing, cleaning and disinfection of all of
VitalAire’s continuous improvement can be attributed
its products in a streamlined process. Before a VitalAire
to its rigorous management systems.
product is delivered to a patient at home, it is taken
VitalAire Canada
Innovation and Leadership
through the Five Steps process.
BETTER LIVING THROUGH
TECHNOLOGY
As a high volume, high profile
healthcare solutions provider, Air
Liquide has always maintained
a keen focus on technological
innovation. The company
has developed a five year IT
roadmap with an eye on full
traceability, reduced paperwork
and increased integration
between systems. All patients
are geocoded and all trucks are
equipped with a GPS system.
“If you want to stay on top
of your business, you need to
invest in new research and
technology,” Giard says.
Hamilton Cryo Lab Delivery site
page 10
In line with its commitment
to contribute to a sustainable
healthcare system, provide costeffective solutions and help patients
live longer and better, VitalAire
invests heavily in industry-leading
research and development. The
company has eight worldwide sites
staffed with dedicated healthcare
research teams.
A perfect example of the
industry-leading output of this
research is Intelli-Ox™, the
first digital oxygen cylinder in
the North American market.
Piloted earlier this year in BC,
Intelli-OX™ has proven itself
as a clinically superior cylinder
that saves the healthcare system
significant time and money. In
VitalAire Canada
page 12
addition, VitalAire is currently working on
implementing innovations in telemonitoring
technologies to help improve the quality of
life for home healthcare patients.
MAPPING TRENDS
A Global Leader
in
Molecular Diagnostics
for
Infectious Disease
Passionate people delivering trusted results.
An unwavering commitment to customer service.
More than 25 years of excellence.
WWW.GEN-PROBE.COM
VitalAire monitors industry trends in order to
address public health challenges and identify
ways it can strengthen its services.
The most crucial industry shifts affecting
VitalAire’s business include the aging
population, reductions in funding for healthcare,
high demands for better quality of life and
chronic diseases like COPD and Sleep Apnea.
Addressing industry concerns—particularly
the reduction of funding—while maintaining
or increasing service quality is a challenge
that VitalAire management is diligently
working on. The focus for VitalAire is always
on building programs that incorporate holistic
Home Oxygen Patient
‘‘The performance you expect,
the quality we deliver’’
VitalAire Canada
page 14
Over 700 medical air and vacuum systems
installed in hospitals across Canada
Real Engineering
Real Performance
■ Real Value
■ Certified Designs
SUPPLIER STATS
Busch is proud to
announce its unique
Powerex Certified
Packager status.
Employees: 52 (CA)
■
■
800 363-6360
450 435-6899
Busch Vacuum
Technics Inc.
Sleep Apnea
Industry: Vacuum
pumps & compressors
Busch Vacuum Technics Inc.
Boisbriand, Qc
www.busch.ca
Services: Design,
engineering and
manufacturing
Visit Website
SUPPLIER STATS
Roche Diagnostics
Routine Exam
Tissue Analysis
Pre-Surgery Work-up
Treatment
Monitoring
Fitting the treatment to patients
to improve medical outcome and quality of care
As the world leader in in-vitro diagnostics and an innovator of products and services for
early detection, prevention, diagnostic and treatment of diseases.
Focusing on the creation and commercialisation of medically differentiated products and services
that lead to tangible improvements in the health, quality of life and survival of patients.
Employees: 450
Industry: In-vitro
Diagnostics
Services: Solutions
in diabetes care,
molecular biology,
applied science, etc.
Visit Website
www.rochecanada.com
patient care concepts such as
disease prevention and improved
quality of life.
“Traditionally in our healthcare
system, patients have been treated
on a one time basis instead of
looking at the long term costs
and patient needs,” says Giard.
“Treating a patient today is one
cost, but treating them in a more
VitalAire Canada
Home Oxygen Patient
page 16
Innovation and Leadership
global way may lead to a lower cost and improved
quality in the long run. A hospital bed is probably
about $2,000 a day, depending on the hospital. For that
amount of money, you can have your patient stay home
and have long-term follow up performed by a homecare
company. This will lead to an improved quality of
life and better care for the patient while dramatically
reducing readmission rates. But the healthcare system
has to support this change through more coherent
regulations across the country. As a society, we need to
look at the global care we give to patients.”
STATISTICS
Name:
VitalAire Canada
Country:
Canada
Employees: 800+
Est: 1986
LOOKING FORWARD
Within the next five years, the Air Liquide group hopes to
grow to serving at least one million patients worldwide,
and VitalAire Canada will participate in this growth.
“We want to be a market leader through constant
innovation and clinical expertise,” Giard says. “We
aim to make a positive impact on the economic and
social landscape of Canada.”
Industry:
Healthcare
Premiere service:
Home healthcare solutions
and medical gases
CEO:
Matthieu Giard
Website:
www.vitalaire.com