www.clubmccarthy.co.za

Terms and Conditions
1. The principal member can make use of all the Club McCarthy
services by quoting the membership number. The principal’s
immediate family members who reside at the same address
can make use of the Club McCarthy services by quoting the
membership number.
2. Usage of benefits is at all times subject to the limits set out
in the table of benefits. This table is called the limitation of
benefits table.
3. Any sensitive information that you give to the consultants or
service operators will be treated with the strictest confidence.
4. Please note that Club McCarthy does not provide any of the
actual services contained in the table of benefits. This function
is outsourced to third party service providers.
5. The Club McCarthy member chooses to use Club McCarthy’s
products, services and facilities out of its own choice and
understands and accepts all the risks related to these
products, services and facilities. Club McCarthy does not
recommend any particular product or service as being suitable
for a specific member. The member selects these products,
services or facilities out of own choice and acknowledges that
Club McCarthy will not be responsible or liable for any damage
or loss that the member may suffer for any reason, including
direct, indirect, consequential and economic damages or loss,
arising from the products, services or facilities or the
agreement with Club McCarthy in general.
6. Members will be responsible for the payment for any external
products or services not covered by the table of benefits.
7. Should a member wish to make use of certain promotions on
the online lifestyle mall, the member may require a valid credit
card.
8. There may be additional charges for services arranged by
Club McCarthy on the member’s behalf. Club McCarthy
reserves the right at any time on reasonable notice to alter,
withdraw or charge for this service.
9. The information in this brochure is correct at the time of
dispatch. The Club benefits may be amended from time
to time, but we will give members adequate written notice
thereof.
10. The costs of any unauthorised service providers will be for
your account.
11. Roadside Assistance service extends to the listed bordering
countries of South Africa including Lesotho and Swaziland.
EMERGENCIES
9
08 61 29 3 32
CALL CENTRE
68 74
SMS 08 3 60 0
BBM 27 16 EF 72
OY, MY
O
I ENJ
F MIND
* Disclaimer
1. 2. 3. 4. 5. 6. The estimated time of arrival of assistance depends on where
the member has broken down and assistance is limited to
national tar roads.
If the assistance required costs more than the amount specified in the benefits table the member will be liable for the
excess costs.
Where a breakdown has occurred outside the borders of South
Africa, we can arrange assistance on an access basis.
To arrange assistance outside the borders of South Africa,
members can call 011-430 1610.
Where a member requires assistance and the vehicle is not
registered under Club McCarthy membership, assistance can
be arranged on an access basis.
You must submit claims for reimbursement of expenses
approved by us within thirty days after the assistance was
rendered in writing, together with supporting documentation.
www.clubmccar thy.co.za
203 Peter Mokaba (North Ridge) Road,
4th Floor McCarthy Centre Morningside,
Durban, 4000
P.O. Box 794, Durban, 4000
Switchboard 031 268 9200
Fax 031 268 9326
E-mail [email protected]
www.clubmccarthy.co.za
DESCRIPTION
Roadside Assistance
BLUE MEMBER BENEFITS
Access only
PLATINUM MEMBER BENEFITS
4 INCIDENTS PER ANNUM
ONYX MEMBER BENEFITS
6 INCIDENTS PER ANNUM
Towing (electrical or
mechanical breakdown)
-
GOLD MEMBER BENEFITS
3 INCIDENTS PER ANNUM
Courtesy transport taxi
-
Up to a max. of R250 refundable
Up to a max. of R500 refundable
Up to a max. of R1000 refundable
-
Call out + 1 hr labour
Call out + 1 hr labour
Call out + 1 hr labour
Flat battery
Flat tyre
Run out of fuel
Keys locked inside vehicle
Safe storage
Vehicle recovery
Transmission of urgent messages
Towing (accident)
Car hire or hotel accommodation
Medical Assistance
I
AN
EARN R
DS
R
A
W
E
R
EVE
I SHOP
RY TIME
-
Unlimited
Call out + 1 hr labour
Call out + 1 hr labour
Call out + 1 hr labour
R500 (Max 2 days)
R500
Unlimited
Telephonic service
24 hr Trauma support lines
Telephonic service
24 hr Emergency response
EMS personnel dispatched to scene
R20 000
Guarantee of payment
Escort of minors
R2000
R5000 refundable by the member
Full cost
Care of stranded companion,
spouse or family members
Service only
Home Assistance
Call out + 1 hr labour
R500 (Max 2 days)
R500
Reimbursement up to max of R1000
Telephonic service
Compassionate visits
Call out + 1 hr labour
-
R1850 max. uninsured vehicles only
24 hr Referrals medical
practitioners / facilities
Repatriation of mortal remains
Call out + 1 hr labour
Service only
Telephonic service
Road / Air ambulance,
Full cost subject NRPL rates
R1000 max. per claim
Service only
24 hr General emergency
medical information
24 hr Medical transportation
ALENT
D-EQUIV
-
R500 max. per claim
Telephonic service
R1850 max. uninsured vehicles only
Unlimited
Telephonic service
R2000 max. per claim
Call out + 1 hr labour
Call out + 1 hr labour
Call out + 1 hr labour
R1000 (Max 5 days)
R1000
Service only
R1850 max. uninsured vehicles only
Reimbursement up to max of R5000
Unlimited
Telephonic service
Telephonic service
Telephonic service
Telephonic service
Telephonic service
Telephonic service
EMS personnel dispatched to scene
EMS personnel dispatched to scene
EMS personnel dispatched to scene
R20 000
R20 000
R20 000
Road / Air ambulance,
Full cost subject NRPL rates
R2000
R5000 refundable by the member
Full cost
Road / Air ambulance,
Full cost subject NRPL rates
R2000
R5000 refundable by the member
Full cost
Service only
Service only
Road / Air ambulance,
Full cost subject NRPL rates
R2000
R5000 refundable by the member
Full cost
Service only
Access only
-
Access only
3 Incidents per annum
4 Incidents per annum
Electrical, plumbing,
locksmith, glazier
Legal Assistance
Unlimited
Unlimited
Unlimited
Unlimited
Legal advice
Free standard legal documents
Service only
Service only issued by email/fax/post
Assistance will be arranged but the
cost is for your account
Service only
Service only issued by email/fax/post
Referral basis only
Call out + 1hr labour, R500 max. per
claim, member liable for parts cost
Service only
Service only issued by email/fax/post
Referral basis only
Call out + 1hr labour, R1000 max. per
claim, member liable for parts cost
Service only
Service only issued by email/fax/post
30 minute consultation
Referral basis only
Auto Legal
-
-
-
General motor vehicle legal
problems – designed to address
the urgent demand for the legal
protection of motorists
Servicing Rewards (Drive Miles)
Referral basis only
At McCarthy dealers
At Budget-Rent-a-Car
At McCarthy dealers
At McCarthy dealers
At McCarthy dealers
Rental Rewards (Drive Miles)
Lifestyle Rewards (Drive Miles)
Your NFC Smart card uses stateof-the-art smart card technology to
make it extremely easy for you to
benefit from your Club and reap the
rewards of being a member.
Discounted vouchers accessible via
www.clubmccarthy.co.za
Your NFC Smart card uses stateof-the-art smart card technology to
make it extremely easy for you to
benefit from your Club and reap the
rewards of being a member.
Discounted vouchers accessible via
www.clubmccarthy.co.za
Your NFC Smart card uses stateof-the-art smart card technology to
make it extremely easy for you to
benefit from your Club and reap the
rewards of being a member.
Discounted vouchers accessible via
www.clubmccarthy.co.za
Your NFC Smart card uses stateof-the-art smart card technology to
make it extremely easy for you to
benefit from your Club and reap the
rewards of being a member.
Discounted vouchers accessible via
www.clubmccarthy.co.za
Travel Desk
The travel desk meets all your travel
needs, including sourcing flights, car
rentals and accommodation (as well
as package tours), for both national
and international travel.
The travel desk meets all your travel
needs, including sourcing flights, car
rentals and accommodation (as well
as package tours), for both national
and international travel.
The travel desk meets all your travel
needs, including sourcing flights, car
rentals and accommodation (as well
as package tours), for both national
and international travel.
The travel desk meets all your travel
needs, including sourcing flights, car
rentals and accommodation (as well
as package tours), for both national
and international travel.
Concierge
-
One contact number for you to locate
essential services – from vehicle
service centres to entertainment
providers to home repair servicemen
and restaurant reservations.
One contact number for you to locate
essential services – from vehicle
service centres to entertainment
providers to home repair servicemen
and restaurant reservations.
One contact number for you to locate
essential services – from vehicle
service centres to entertainment
providers to home repair servicemen
and restaurant reservations.
At Budget-Rent-a-Car
At Budget-Rent-a-Car
*Please note the usage of
benefits is at all time subject
to the limits and to the terms
and conditions set out in the
benefits table.
At Budget-Rent-a-Car
*Please remember that all the benefits offered by Club McCarthy, are provided by external service providers, and not by Club itself. To this end, and in an attempt to improve on the services we offer our members, please contact us if there is anything unclear to you with regards to any specific Club McCarthy benefit.
NEED HELP?
CUSTOMER CARE
CENTRE IS ALWAYS
READY TO HELP!
CALL US ON
0861 293 329