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WELCOME
Citi ® Dividend World MasterCard ®
C a s h B a c k . Sec u r i t y . C o n v e n i e n ce .
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SMART
A card built to put your money to work.
Welcome to your Citi® Dividend World MasterCard®.
Here’s how it works:
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Earn at least 2% cash back on popular, rotating categories each
quarter – from department stores, jewelry and apparel to restaurants,
hotels and more. To enroll each quarter, simply sign on to your
account online or call 1-800-231-0891.
Earn a full 1% cash back on eligible purchases and cash advances
taken at the standard cash advance rate.
$5 cash back on individual balance transfer transactions of $1,500 or
more.
Average 5% additional cash back at over 400 leading retailers
Center®
through the Citi Bonus Cash Center®.
As soon as you’ve earned 50 Dividend Dollars or more,* call us at
1-866-676-4672 or visit citicards.com to request your check.
*You may earn up to $300 per calendar year payable in checks of $50 upon request. Cash back earned through the Citi Bonus Cash Center is not subject to
the annual maximum accumulation.
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Savvy
Shop smarter and be rewarded more.
Shop over 400 leading retailers
The Citi Bonus Cash Center® is a network of over 400 leading
retailers. When you shop at participating retailers or merchants,
you automatically earn an average of 5% extra cash back. To
earn extra cash back online, simply log on to the Citi Bonus
Cash Center and browse your favorite retailers and start
shopping immediately.
Earn additional cash back that’s unlimited
As a Citi® Dividend World MasterCard® cardmember, you enjoy
access to the Citi Bonus Cash Center, where you’ll earn an
average of 5% extra cash back. The best part is, there is no
limit to the amount of extra cash back you earn while shopping
through the Citi Bonus Cash Center. This means the more you
shop, the more cash back you earn.
Additional Cards
Sign on to Account Online to request additional cards for family
and household members. There is no extra charge to request an
additional card, and with each card comes more ways to earn cash
back faster, so you may request your check faster.
Earn cash back faster in more ways
Recurring Bill Payments
Earn at least 2% cash back* in popular, rotating categories
each quarter – from department stores, jewelry and apparel
to restaurants, hotels and more. To enroll each quarter, simply
sign on to Account Online or call 1-800-231-0891.
Use your card to pay utility bills, magazine subscriptions and other bills
that come regularly. By authorizing merchants to accept recurring bill
payments using your eligible Citi Card, you’ll save time, avoid late
payments and watch your cash back add up faster. >> Learn More
*You may earn up to $300 per calendar year payable in checks of $50 upon request. Cash back earned through the Citi Bonus Cash Center is not subject to
the annual maximum accumulation.
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Safe
A card that keeps you prepared for the unexpected.
Price Protection*
If you buy something with your Citi® Dividend World MasterCard®
and see it advertised in print for less within 60 days, you’ll receive
a refund for the difference up to $250. (Excludes certain purchases
and any internet purchase.)
Retail Purchase Protection*
Protects most of the things you buy with your Citi Dividend World
MasterCard against theft or accidental damage, up to $500, for up
to 90 days from the date of purchase.
$0 Liability on Unauthorized Charges
Auto Rental Insurance*
There is $0 liability for unauthorized charges online or offline. You
are completely protected against the unauthorized use of your card.
You’ll receive automatic coverage for damage due to collision
or theft when you reserve and rent a car with your Citi Dividend
World MasterCard and decline the car rental company’s collision
loss/damage waiver insurance.
Extended Warranty*
Extends the terms of the original manufacturers’ U.S. warranties
(of one year or less) for up to one additional year on most items
purchased with your card.
The Lost Wallet® Service
We’ll replace a lost or stolen card, usually within 24 hours**. We can
also provide you with emergency cash, subject to your available cash advance limit.
24-Hour Fraud Protection
Our early warning service may alert you to unusual activity on your
account.
*Certain conditions, restrictions and exclusions apply. For complete program details, including coverage amounts, refer to your Summary of Additional
Program Information.
**Emergency card replacement outside the continental U.S. may take a minimum of 48 hours. There may be a fee associated with 24 hour card replacement.
Emergency cash is limited to available cash advance limit.
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Advanced
A card so advanced, it can be customized.
Choose How You Pay
Choose Your Own PIN
No matter where in the world you happen to be, you can pick the
most convenient way to pay: online, by phone or by mail. For
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online payment options, enroll now at citicards.com.
Select a Personal Identification Number and use it for cash advances
at ATMs worldwide.
Virtual Account Numbers
The secure way to shop online. Our free Virtual Account Number
service lets you shop online without using your real Citi® Card number.
Annual Account Summary
Your personal financial planning and record keeping is easier with
an Annual Account Summary that organizes your spending by month
and category.
PayPass®
Just one tap on the PayPass reader at participating locations, and
you’re done —no more swiping. No signature is required for purchases
$50 and under at select merchants and of course you still get a receipt.
Plus, you get the same level of security that you’ve been accustomed
to: $0 liability on unauthorized purchases.
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Flexible
A card so flexible, you can easily manage your account and stay in control.
Numerous online features let you manage your account,
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whenever, wherever. Enroll now at citicards.com.
Online Benefits
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View, print and save up to 1 year of PDF statements immediately
Request PDFs of past statements over 1 year old at no fee
View recent activity and balances
Add authorized users
Request a credit line increase
Transfer balances
Recurring bill payments
Receive special offers based on purchases you make
Online Bill Payment
Paperless Statements
You can schedule up to 4 online payments per statement period.
Pay your bill with same-day posting† or schedule payments for a
day that works for you.
Don’t wait for your statement to arrive in the mail - go paperless.
We’ll let you know when your statement is available online, plus
you’ll have a searchable record of your transactions.
Citi Alerting Service
Set up custom alerts and we’ll let you know about upcoming
payments, your current balance and more all conveniently
through your email or text message.
† If paid by 5 p.m. ET on a weekday
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Ready
A card that gives you world-class benefits no matter where you are.
Personal Concierge Service
Enjoy complimentary 24/7 assistance with dinner reservations,
entertainment and travel recommendations, and other helpful
services around the world.
To speak to a Concierge representative, call 1-877-229-4995.
Automatic Travel Accident Insurance*
When you use your Citi® Dividend World MasterCard® to purchase
plane, train, ship or bus tickets, you are automatically covered for
Automatic Travel Accident Insurance at no additional cost to you.
Lost Luggage Coverage*
Provides up to $3,000 in lost luggage coverage for you and your
dependents when you charge your entire common carrier fare
with your Citi Dividend World MasterCard.
Auto Rental Insurance*
You will receive automatic coverage for damage due to collision or
theft when you reserve and rent a car with your Citi Dividend World
MasterCard and decline the car rental company’s collision
loss/damage waiver insurance*.
Travel and Emergency Assistance Services**
Get help replacing lost or stolen airline tickets and travel documents, as well as emergency cash. In addition, referrals to
doctors, lawyers and translation services, are available worldwide.
Trip Cancellation/Trip Interruption Coverage*
In the event you are prevented from taking or continuing a trip you
billed to your Citi Dividend World MasterCard, you are eligible to
receive up to $1,500 in Trip Cancellation/Trip Interruption coverage.
*Certain conditions, restrictions and exclusions apply. For complete program details, including coverage amounts, refer to your Summary of Additional Program Information.
**Provides assistance and referrals only. You are responsible for the cost of any actual medical, legal, transportation, cash advance, or other services or goods provided.
Refer to your Summary of Additional Program Information for complete program details.
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Contact information for your convenience.
Account Online Enrollment
Enroll in Account Online at
Citicards.com
Secure Messaging
If you have a question about your account, please use
our Secure Message Center by signing on to your
account at citicards.com and choosing the “Contact Us”
option from the “Help & Contact us” dropdown menu.
Cash Back
TDD Service
Quarterly Bonus Offers Enrollment
(for speech or hearing impaired cardmembers)
1-800-325-2865
1-800-231-0891 or sign on to Account Online
Citi Bonus Cash Center website
Bonuscashcenter.citicards.com
Cash Back Redemption
1-866-676-4672
Banking
Citibanking
(access to Citi’s other financial services)
1-800-321-CITI
Citi ATM Locator Service
Customer Service
1-800-CITI-ATM
Citi Customer Service
Concierge Service
1-800-950-5114
1-888-283-7199
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