Technical Committee

2009
Annual Report
Brazilian Insurance Industry
Index
Presentation
4
Full Disclosure to the Future
Chapter I
11
12
15
17
25
Regulation and Supervision Agencies – Institutional Representation
National System of Private Insurance
Supplementary Health System
Insurance Market – Institutional Representation
National School of Insurance – FUNENSEG
Chapter II
27
28
30
Data from Brazilian Insurance Market – Operational Performance
Market Operation by Segments and Groups – Classification by Branches of Insurance
Data from Market Operations
Chapter III
42 CNSeg and the Institutional Representation of the Market
43 CNSeg – National Confederation of the General Insurance, Private Pension and Life,
Supplementary Health and Capitalization Companies
52 Direction of Institutional Affairs and Reinsurance – DIRER
59 Technical Consulting – COTEC
64 Direction of Protection to the Insurance – DISEG
69 Central of Services – CESER
82 Direction of Governmental Relationships – DIREG
84 Legal Consulting and Counsel – COJUR and ASJUR
86 Direction of Management and Finances – DIAFI
87 Press Relations and Communication – ASCOM
89 Advisory for Special Projects
Chapter IV
92 FenSeg – General Insurance Segment
93 Good Expectations of the General Insurance
Chapter V
109 FenaSaúde – The Supplementary Health Segment
110 A Year of Changes
Chapter VI
136 FenaPrevi – Personal Coverage Segment
137 The Year and the Triennium
Chapter VII
144 FenaCap – The Capitalization Segment
145 The Capitalization Segment
“
If it were possible, I would write the word
insurance on the lintel of every door, and
on the forehead of every man, I am convinced that insurance can, through a modest investment, free families from irreparable catastrophes.
“
Winston Churchill
3
Presentation
Full Disclosure to the Future
The report we following present reflects, in
general terms, the maturity shown by the
Brazilian insurance market during the year 2009,
within environment of a global crisis that hit
hardly some of the more developed economies
of the planet. Amid the uncertainties and
concerns about the extent and consequences
that could have devastating effects on the
productive activity, institutions of the insurance
market, shielded by the efficiency and maturity
of their business, that knew how to keep
beyond the waves of pessimism that, in other
countries, affected some of the largest insurance
companies in the world. For facing the most
acute moments of the crisis, Brazilian insurance
market, well-regulated and under sound control
by SUSEP supervision, could repress the tide
of consequences, which in other countries have
reached catastrophic dimensions.
The Brazilian insurance market was then able
to demonstrate, by reason of the strength of
its institutions, its authority to preserve the
momentum throughout its productive chain,
as regards the production and marketing of life
and general insurance, capitalization, private
pension and supplementary health. And on the
annualized income statement, for the first time
in modern history of the Country, the Brazilian
economy, and as part of it the insurance market,
was raised to the status of efficiency and ability
paradigm to absorb the bumps unavoidably
resulting from the waves of pessimism.
It should be known, before the numbers and
facts contained in this Report, that this resistance
ability as hardly put to test in 2009, can be
understood as actual consequence of a long
process of institutional improvement, applied by
the companies of the sector, in excellent harmony
with the bodies of its corporate representation.
And within this context, remembering the history
of the last two decades, Fenaseg, and since
2007/08 CNSeg and the Federations, can quite
legitimately claim, to their Executive Offices,
Board of Directors, Committees, Working
Groups and their Technical Staff, a portion of
the credits and authorship in many of the actions
that contributed to the modernization of the
insurance market, in the consolidation process
of the stability of their companies.
Therefore, we believe that this Report may
also be read, considering a broader view of
time, as a synthesis of nearly two decades of
our leadership at Fenaseg. To elaborate it, we
turned our eyes and our minds to May 6 of
1992, when we assumed the first management
at the Presidency of Fenaseg. Since then, and
for over seven-year term that followed, engaged
in carrying out the mission to seek permanently
the improvement of our institutions, we were
aware that market development presupposed
an individualized institutional effort, aiming
at strengthening the dialogue with the three
branches of the Government.
To further comply with this goal, in 2003 was
created the Bills Monitoring System (Sisproleg)
that started enrolling and monitoring the
prosecution of Bills from the Chamber, Senate
and State Legislatures, always where there is
clear interest of the market. Sisproleg, by the
end of the current term, had about 900 Bills
registered, on which subsidies are transferred
to the technical, legal and strategic action areas
of CNSeg and Federations.
In the course of our tenure, in 1992, it was given
publicity to the Carta de Brasília, instrument
of dialogue and program of action, in which
were defined some very important issues of
our performance: to increase the standard of
information related to the insurance activity
as a way to expand the market and its share
in GDP; to fight for the improvement of the
regulatory milestone; to help for modernization
of the Social Security, and to work the health
4
insurance in competition basis, in compliance
with an idea that had been foreshadowed in
focus in the Decree-Law 73/66.
As initial step, the representative office of
Fenaseg in Brasilia was immediately extended,
and began to count on a technical team led by
an expert on intergovernmental relationships.
Two months later, the market received the
ideological reinforcement of the Directive Plan
of the Insurance System, a paper developed
by the Government, where were reaffirmed
some issues converging with the desires of
the market: proposals for modernization of
the insurance activity, policy of tax exemption,
solvency control of the companies, opening of
the sector to foreign capital, redefinition of the
role played by the broker, re-structuration of
IRB with gradual reduction of the reinsurance
monopoly until its definitive extinction, and
regulation of new modalities of insurance, such
as agricultural credit and export credit.
To fulfill the agenda of duties under its
responsibility, Fenaseg started holding a series of
technical workshops, meetings with authorities,
campaigns of impact with the opinion makers
and the people, especially to enlighten and to
warn the population about ways of prevention
against fraud, robbery and theft of vehicles. Right
after, in September of 1993, Fenaseg entered
into an agreement with the Ministry of Justice,
in order to feed the insurance companies with
information from the National Registry of Motor
Vehicles. In addition, Fenaseg launched, in
1994, a nationwide campaign of clarification that
resulted in the immediate 25% reduction in the
statistics on robberies and thefts of vehicles.
The systematic fight against fraud was deepened
especially from 1997, when became effective
the National System of Lien (SNG), intended for
registering all vehicles under statutory lien, with
retention of ownership or by leasing and, in 2003,
when was introduced the Integrated Plan for
Prevention and Reduction of Insurance Fraud.
Addressed to the broader institutional action on
5
issues related to fraud, the Plan encompassed
the greater diffusion of knowledge and adoption
of a series of strategic actions, such as the
Insurance Fraud Denouncement Hot-Line, the
Fraud Quantification System, the Integrated
Register of Public Investigators and the fight
against irregular practice of the insurance
activity, in joint action with SUSEP.
In 1994, according to proposal presented by
Fenaseg, took possession two representatives
of the market at the board of directors of
IRB, unprecedented in the history of both
institutions. And also during this year, have
been launched the Sectorial Plan of the
Insurance Industry, where were analyzed
current and future possibilities of business with
insurance in the Country, considered various
possible economical scenarios. In the Plan was
envisaged that, at environment of structural
stability in the economical life, the market could
add up to U$ 16 million to the annual production
of premiums. It should be mentioned that, at
the end of the fiscal year of 2009, the global
production of the insurance market – included
its segments of insurance, capitalization, private
pension and supplementary health - has already
reached the amount of US$ 108 billion. A
number marks sharply the strategic importance
taken by the insurance market in the last years:
in 2009, the amount of investments channelled
by the sector, which include technical reserves
and owners’ equity, achieved the mark of R$
309 billion, figure that represented 9.7% of the
national GDP.
In 1996 the market recorded the accomplishment
of one more proposal included in the Carta de
Brasilia: the overthrow of regulatory obstacles to
a more effective participation of foreign capital in
the insurance industry: this year, more than 20
foreign companies started operating in Brazil. In
1998, when the market was surprised by the
restrictive legislation and disinformation that
affected outright the Health Insurance operation,
Fenaseg, in partnership with Funenseg and
Trade Unions of Insurance Companies, started
the implementation of legal forums for judges
and opinion makers. It was the beginning of an
effort that would be extended for over a decade,
facing regulatory obstacles, progresses and
setbacks, which did not prevent the growth of
the Health Insurance market , that closed the
2007 accounts with revenue above R$ 10 billion.
Since then, the segment of insurance companies
with expertise in this modality has come to be
represented institutionally by FenaSaúde, which
continues to grow, with revenue in 2009 above
R$ 12 billion.
Another program of action proposed by Fenaseg
towards modernization of the Brazilian insurance
market, was the historical campaign for bringing
to an end the reinsurance monopoly in the
country. Acting in the determination to place Brazil
on equal terms with other reinsurance markets,
even subject to progresses and setbacks in
the legislative process, Fenaseg recorded pro
improvement of the market a number of actually
significant achievements: in August of 1996 the
change in the wording of Item II, of the Article192
of the Federal Constitution, abolishing the term
that preserved an anachronistic market reserve
to a single “official reinsurer body”, and the
long-awaited enactment of the Complementary
Law No. 126, in January of 2007, by which the
Brazilian reinsurance market had finally become
open to the most free participation of the foreign
expertise and capitals.
In 2004, by the Presidential Decree No. 5172,
it was established a gradual reduction of the
Tax on Financial Transactions (IOF) in the life,
personal accident and workers’ compensation
insurances. Scaled, this reduction was finally
zeroed in August of 2006. In addition to this
historical turning point in the tax policy for the
insurance market, even in August, by Provisional
Presidential Decree, it was defined an Income
Tax basis more favorable to tax benefit plans
that, added to the previous changes, became
to encourage the more democratic access
of the population to the protector network of
insurance, also favoring the permanence of
investors in the products that would promote
the formation of long-term domestic savings.
We are currently engaged to reduce IOF in the
Reinsurance operations.
The search for tax basis more favorable to the
base growth of insurance customers has led
Fenaseg to retake an old flag, whose roots
were planted in the Decree-Law 73: the Rural
Insurance. Between 1999 and 2001, proposals
for regulation of the rural insurance were
presented, based in thesis beyond any doubt:
the agribusiness sector already represented
21% of the Brazilian GDP, being responsible for
40% of the Country exports, and for generating
37% of the manpower occupied. With the
enactment of the Law 10823/03, which created
the Subsidy Program to the Premium of the Rural
Insurance, intended for expanding coverages
and protection to the farming, followed by the
Decree 5121/04, which regulated it, the Rural
Insurance, already in its definitive outlines, finally,
begins to acquire the relevance long-desired by
the market and required by the Country.
In 2004, Fenaseg renews a declaration of
principles and expectations in relation to the
insurance activity, by launching the 2nd Sectorial
Plan of Insurance Market, at a ceremony held
in Brasilia, which was attended by a significant
number of ministers, senators and deputies.
Prepared by a technicians team from Fenaseg,
the Plan has a retrospective view, with mapping
of the various sectorial programs previously
edited, and materializes in three other parts:
analyzes the growth potentialities of the market,
the relationships between economical agents
and the government, aiming at modernizing
the regulatory milestone, and sets goals and
actions to be introduced in the operation of the
insurance activity in Brazil.
Another initiative of Fenaseg in benefit of the
modernity of our institutions, was the effort to
improve the relationships between companies
and consumer, by editing the Code of Ethics
of the Insurance Market, together with the
6
establishment of a Council and a Committee of
Ethics, and the creation of ombudsman services.
Understood as procedures reengineering tool
for the companies, since they allow a permanent
evaluation of a flow of accurate information on
procedures which must be kept, changed or
improved, for the assureds the ombudsman
services have been understood as the voice
and the ear sensitive to detect and to verbalize
fair expectations of those who buy a product to
make sure of their best use.
In 1998, by Constitutional Amendment that
changed the Article 201 of the Federal
Constitution, finally the monopoly of the Workers’
Compensation Insurance was brought to an
end, an old desire of the market, and subject
matter of an institutional battle that had been
dragging since the period of Vargas, even before
the establishment of Fenaseg in 1951. In 1996,
proposal of amendment was approved in the
Senate, introducing in the Article 201 of the
Federal Constitution, provision that provided
for that the coverage for risk of workers’
compensation would be warranted concurrently,
by the social security and the private sector.
Finally, the monopoly was fully brought to an end
in 1998, by the Constitutional Amendment No.
20, and the exclusive attribution for operation
of such insurance by the Social Security was
definitely over.
The issue of social security in Brazil had reached
dimensions hitherto unprecedented, especially
from 1999 when initiated the prosecution of
Complementary Bills which integrated the socalled Social Security Reform. Subject matter
of the market interest, whose segment of Open
Private Pension had counted on new regulatory
structure, from the editing of the Complementary
Law No. 109. The discussion and knowledge on
this new regulatory model of the Social Security,
encouraged and monitored by Fenaseg, in
the scope of the insurance activity, more than
relevant, was especially timely. Since 1994, the
year Fenaseg had presented to the reflection
by the government a proposal for reform of
7
the Social Security – the Proseg – had shown
steady and vigorous growth. It started from an
income level of R$ 670.38 million, to reach a
total funding of pension plans in the amount of
R$ 38.7 billion in 2009.
In this segment, the performance of two
pension products is to be highlighted: Free
Benefit Generator Life (VGBL) and Free Benefit
Generator Plan (PGBL). PGBL, regulated in
1997, by CNSP Resolution, accounted a growth
in the volume of their mathematical reserves,
of just over R$ 12 billion in 2003, to over R$
48.46 billion in 2009. VGBL, whose regulation
was enacted in 2001, by the Decree 3633 and
CNSP Resolution No. 49, has shown growth
even more vigorous in the recent years (328%
between 2003 and 2009), it jumped from a sum
of reserves of approximately R$ 9.75 billion in
2003, to reach a total above R$ 96.57 billion in
2009. This year, the amount of reserves for the
private pension exceeded R$ 176 billion.
President Lula himself, while still a candidate in
2002, considering the imbalance existing in the
social security – 20 million of retirees against
28 million of taxpayers that year – admitted
during interview that the open private pension
must be understood as a powerful tool for
strengthening of the internal market and source
of long-term savings. Such relevance arouse the
achievement, from 2002, of a National Forum of
Life and Private Pension, whose fourth edition, in
2009, carried out by FenaPrevi, focused on the
broad discussion of the private pension issue.
The subject matter under discussion at the
forums, of serious reflection, has its corollaries.
As, for example, the discussion regarding
the development of a Biometric Survival and
Mortality Table, that the market submitted to
SUSEP, already formatted, in the second half
of 2009.
It is unquestionable, today, the importance of
Brazil in the context of a globalized economy.
The Brazilian insurance market, now among
the top 20 insurance producers over the world,
by premiums volume, did not have how to be
aside of transnational discussions. Fenaseg,
that since the 40s already participated in
international conferences where were discussed
directions and future of the insurance activity
around the world, by conjuncture imposition,
started participating with more actively of such
forums promoted over the world. In FIDES, that
was already governed by a Brazilian citizen,
Clínio Silva, Fenaseg started acting with more
emphasis since 1992. It also participates in
discussions in the Mercosul, forum where is
discussed an agenda of interest of the countries
that form this international group.
In many opportunities, Fenaseg / CNSeg
representatives accompanied the presidential
entourages of Fernando Henrique Cardoso and
Luiz Inácio Lula da Silva, on institutional visits
to several countries from Europe and Asia, and
Business Missions were held with the insurance
market and SUSEP representatives with the
purpose to better know the open markets of
reinsurance and to tighten relationships with
the most representative insurance institutions.
Evidences regarding the increasing recognition
about the relevance of the insurance market,
expressed by notable signals of good policy of
understanding with the Government.
In another program of globalized action,
Fenaseg has also been active in the International
Association of Insurance Supervisors (IAIS),
an organization based in Switzerland, whose
mission is to promote orderly development
of the insurance markets and improvement
of the market supervision, domestically
and internationally. At the same time, since
1996, has worked the International Meeting
of Insurance Association (IMIA), that meets
international associations of insurance and
promotes discussions about the excesses of
regulation of the insurance activity in several
countries. In 2009 CNSeg hosted the 14th
meeting of IMIA, and since 2007 we are affiliated
to the International Insurance Association (IIS),
institution established in 1965, composed by
more than 1000 members from 92 countries.
In March of 2006, President of Fenaseg was
appointed by President Lula, to compose the
Council of Economic and Social Development
(CESD) of the Presidency of Brazil. That
same year, President of Fenaseg handed to
President Lula at the Palácio do Planalto, in
Brasilia, a document-program The Country, the
Society and the Brazilian Market of Insurance,
Open Private Pension and Capitalization,
containing a list of proposals of political and
public actions, addressed to the social and
economical development of the Country. In
2009, at the celebration of the first anniversary
of the enactment of the Complementary Law
No. 126, that opened the reinsurance market,
CNSeg promoted in Brasilia, with attendance
of the Federations and other market institutions
representatives, an honor lunch in thanks to
President Lula.
In the last two decades, Fenaseg noticeably
extended its proximity and presence among
policymakers of national interest, and acquired
the acknowledgement on the significance of
the insurance market in the economical policy.
And it has been repeated the visible signals of
this new relationship standard between market
and Government. In 2001, at a ceremony
commemorating the 50th anniversary of Fenaseg,
President of Brazil, Fernando Henrique Cardoso
honored the Federation with his presence,
accompanied by ministers and representatives
of the National Congress.
In events held by Fenaseg – as the four editions
of the Brazilian Conference of Insurance
(CONSEGURO), the institution could count on
the attendance of ministers, governors and
secretaries of State, in clear demonstration
of proactive attendance, where and when
the development of the insurance market is
discussed.
In 2007, was created the Central of Services, which
now manages 24 databases, the own database
and that from third parties, whose content is
8
made available to the accredited institutions.
Such data are used by insurance companies
to the risk acceptance and losses settlement
procedures and in the reduction of torts against
the insurance. The Central of Services was also
a decisive factor for the financial–economic
consolidation of representative entities of the
sector. Simultaneously to the Central, was
appointed its Board of Directors, composed
by 11 members representing CNSeg and
Federations.
It must be mentioned, in 2008, the birth of CNSeg,
as crowning of the new model of institutional
representation of the insurance market. Besides
the institutional representation of the market,
were given to the Confederation the challenge
of bringing together the major leadership of the
marketing, strategic coordination and planning
of political actions supra–entrepreneurials of the
sector, and development of activities common to
the interests of the four associated Federations,
established in 2007.
Finally, it is worth highlighting the most current
focus of attention by the insurance market – the
Microinsurance. Actions on the subject matter
were marked by several meetings at countries
that have successfully implemented this
modality, and international partnerships, such
as the recently established with the International
Labour Organization (ILO) to develop project
9
on “change of perception on the insurance for
the low-income population” and with CENFRI.
We participated in the Advisory Committee
on Microinsurance from SUSEP and created
the Committee on Microinsurance with the
Federations representatives, with the purpose
to contribute for realizing this tool able to
mitigate the poverty effects and to prevent the
economical shocks that affect more than 100
million of Brazilian people of this group of the
population and who are not reached by the
traditional insurance market.
As an introduction to the Insurance Market
Report of 2009, this narrative aims at being only
a summary of what has been the fulfillment of a
promise and the acceptance of a commitment
of work, on behalf of the development of the
Brazilian insurance market, and could not
have other ending than the presentation of the
photograph, in facts and figures, of the present
time of Fenaseg and our institutions. We present
it as a review of the past, and as a certainty that
the compliance with eighteen years-term as
President of the Federation, were worth to all of
us, Executive Officers, Board of Directors, and
Technicians of Fenaseg, a full disclosure to the
future.
João Elisio Ferraz de Campos
President of Fenaseg
Annual
Report
2009
10
Chapter I
Regulation and
Supervision Agencies
Institutional
Representation
11
National System of Private Insurance
It is private authority of the Federal Government
to elaborate the policy of private insurance, to
establish its standards and to supervise the
operations in the Brazilian market. The DecreeLaw no. 10.190/2001 and the Complementary
Law no. 126/07 dispose on the policy of
reinsurance, retrocession and its intermediation,
the operations of co-insurance, the contracting
of insurance abroad and the operations in foreign
currency of the insurance industry. They also
amend the Decree-Law no. 73, dated November
21th, 1966, and the Law no. 8.031, dated April
12th, 1990; and set other arrangements.
•
•
•
•
•
The National System is composed by the
National Council of Private Insurance (CNSP),
Superintendence of Private Insurance (SUSEP),
companies authorized to operate with private
insurance, reinsurance and capitalization, open
private pension entities and qualified insurance
and reinsurance Brokers.
National Council of Private
Insurance (CNSP)
CNSP is liable for determining the guidelines
and standards of the private insurance policy
in Brazil. Its composition was defined by the
Decree-Law no. 73/66, being subsequently
amended by the Law no. 10.190, dated
February 14th, 2001. CNSP is composed by
the Minister of Finance, the Superintendent of
SUSEP and representatives of the Ministry of
Justice, Ministry of Social Security, Brazilian
Central Bank and Securities Commission.
From the private authority of the CNSP, it may
be highlighted the following activities:
• To determine guidelines and standards for
the policy of private insurance;
• To regulate the constitution, organization,
operation and supervision of those that carry
out activities subordinate to the National
System of Private Insurance, as well as the
12
application of the penalties as prescribed;
To stipulate the general characteristics of the
insurance, open private pension, capitalization
and reinsurance agreements;
To establish the general guidelines for the
reinsurance operations;
To be aware about appeals the decisions of
SUSEP;
To set forth the constitution criteria of the
insurance companies, capitalization companies, open private pension entities and reinsurance companies, stipulating the legal and
technical limits of their operations;
To regulate the brokerage of the market and
the Broker profession.
Council of Appeals of the
National System of Private
Insurance, Open Private
Pension and Capitalization
(CRSNSP)
The Council of Appeals of the National System
of Private Insurance, Open Private Pension and
Capitalization, established by the Decree no.
2.824/98, is a collegiate body that forms part
of the basic structure of the Ministry of Finance.
Its purpose is to judge, in administrative court
of last resort, appeals the decisions of SUSEP
that apply penalties, in cases provided for in the
Decree-Laws nos. 73/66 and 261/67 and in the
Law no. 6.435/77, currently replaced by the
Complementary Law no. 109/2001. CRSNSP is
composed by six members, being a representative of the Ministry of Finance, as President,
a representative of SUSEP, a representative of
the Secretariat of Economic Law of the Ministry
of Justice, a representative of FENASEG, a representative of ANAPP, currently FenaPrevi and a
representative of FENACOR. A Counsel to the
Federal Treasury acts at the CRSNSP in charge
of the duly compliance with the laws, decrees,
rules and other regulatory acts.
Superintendence of Private Insurance (SUSEP)
Superintendent: Armando Vergilio dos Santos Junior
SUSEP is a special Autarchy bound to the
Ministry of Finance, whose function is to regulate
and to supervise the markets of insurance, open
private pension, capitalization, reinsurance and
qualified Brokers.
In the last years, SUSEP has been promoting important changes in its regulatory acting,
seeking to be aligned with the best international
practices of control and supervision of the insurance market, aiming at promoting transparency and creating mechanisms to improve the
corporate governance of entities of the sector.
Among these changes, it may be highlighted
the implementation of a risk-based supervision
and the introduction of new rules of solvency for
the market.
In 2009 the insurance Market grew around 13%
over 2008, overcoming the expectations of the
industry that kept unharmed before the global
financial crisis. The main step that protected the
insurance market was the implementation of
the new rules of solvency, which precluded the
enforcement of the collaterals of the technical
reserves in the international market. In 2010,
with the insurance companies sound and
capitalized, the insurance industry expects to
achieve a growth of up to 20%.
In less than two years from the opening of the
reinsurance market, in addition to the IRB, 72
Reinsurance Companies are already operating
in Brazil, attracted by the need of guarantee for
the macro-structural projects such as Accelerate Growth Program (PAC), My Home My Life,
exploration of the pre-salt, World Cup and Olympic Games, among several others to come.
The country is also getting prepared for the
establishment of Microinsurance, products that
aim at benefiting the low-income population.
Microinsurance will be the major tool for the
social and financial inclusion of about 100 million
people, currently not covered by insurance.
In March 2010 SUSEP created the Permanent
Special Committee, bringing together the Board
of the Autarchy and the main leaders of the industry, with the purpose to analyze the economical moment of the Insurance Market and
to propose alternatives to increase the growth
and development of the supervised markets.
SUSEP Restructuration
With the publication of the Decree No.7.049/2009,
the Superintendence of Private Insurance has initiated the process of organizational restructuration,
so that to adjust the structure of positions and duties to their tasks. Besides the 34 new commission-paid positions, the measure will strengthen
the performance of SUSEP between insurance
consumers and general public, as statutory provision associated with the hiring of 250 new servants through competitive civil-service examination, of which 138 will take office in 2010.
The major changes made include the extinction of
the former Departments (DECON, DETEC, DEFIS
and DEAFI) and the creation of eight Offices of General Coordination, streamlining, better structuring
and distributing the technical and occupational activities carried so far. The four Directions, which in
the previous model had no direct hierarchical relationship with the technical sectors, became legally
liable for specific tasks and authorities, separated
into Supervision, Technical, Authorization and Administrative areas, as follows:
• In the Direction of Authorizations (DIRAT) are allocated the Offices of General Coordination for
Registration and Authorizations (CGRAT) and
for Products (CGPRO);
• In the Technical Direction (DITEC) is the Office
of General Coordination for Solvency Monitoring (CGSOA), in charge of monitoring liabilities
and assets, property and risks inherent to the
insurance transactions;
• In the Direction of Supervision (DIFIS) are the
Office of General Coordination for Direct Supervision (CGFIS) and the new Office of General
Coordination for Trials (CGJUL), where will be
administered and tried all the sanctioning administrative processes;
• In the Direction of Administration (DIRAD), are
the following Offices of General Coordination:
Administration, (CGADM), Planning (CGPLA),
and Information Technology (CGETI);
• In its structure, reporting directly to the Superintendent, are Internal Audit, Internal Affairs,
Federal Attorney-General at SUSEP and the
General Secretariat, to which the Department of
Customer Service, expanded in this new model
with the purpose of providing better service to
the insurance customer and the general public.
13
ASIMP
14
AUDIT
COAUD
ERGDF
Secretariat
Litigious Cases –
Judicial
Litigious Cases –
Administrative
COGER
Cases – Consults,
Corporate Affairs And
Special Regimes
ASTEC
DIRAT
COSEC
Cases –
Administrative Affairs
ASTEC
DIRAD
PA Department
Head (FG – 1)
MG Department
Head (FG – 1)
DICAL
DIATE
CODIN
SP ADM. (101.1)
CODOC
RS ADM.(101.1)
COATE
SEGER
DIIRE
SECRETARIAT
Attorney
General
TECHNICAL
ASSISTANT
Execution Bodies –
Counsel To The Federal
Government
Coordination
COPAC
ASPAR
SECRETARIAT
ASTEC
GABIN
Superintendent
ASTEC
DIFIS
CRSNSP
CNSP
ASSISTANT
COLEGIATE
ASSISTANT
CORIN
ASTEC
DITEC
DIPAM
Collegiate
Supplementary Health System
The Law no. 9.656/98 defines Health Care Plan
Provider as being the Legal Entity constituted
under the modality of civil association or business
corporation, cooperative or self-management
entity, that operates product, service or contract
of continued rendering services or coverage of
care costs at pre or post established price, for
undetermined term. Its purpose is to ensure,
without financial limit, the health care, according
to faculty of access and serving by professionals
or health services, freely chosen, that take part
or not in the accredited, agreed or referenced
network, aiming the medical, hospital and dental
care, payable fully or partially to the expenses
of the agreed operator, upon reimbursement or
direct payment to the provider, on account and
order of the consumer.
The Supplementary Health segment includes
the following operation modalities:
• Benefits Administrator: legal entity that
proposes the contracting of group plans as
stipulator or that provides services to Legal
Entities that contract private and group health
care plans;
• Self-management: entities that operate
health care services or companies that
through its human resources department are
liable for the private health care plan of their
acting and retired employees, pensioners
and former employees and respective
family groups, as well of the participants
and dependents of associations of Natural
Persons or Legal Entities, Foundations, Trade
Unions, professional associations or similar;
• Medical Cooperative: non-profit association
of people, constituted as set forth in the Law
no. 5.764/71 (General Law of cooperativism),
that operates private health care plans;
• Dental Cooperative: non-profit association of
people, constituted as set forth in the Law no.
5.764/71 (General Law of the cooperativism),
that operates exclusively dental plans;
• Philanthropy: non-profit entities that operate
private health care plans and that obtained
Certificate of Philanthropic Entity at the
National Council of Social Care (CNAS) and
Declaration of Federal, State or Municipal
Utility issued by qualified agencies;
• Group Medicine: companies or entities that
operate private health care plans, unless those
classified under the previous modalities;
• Group Odontology: companies or entities
that operate solely dental plan, unless those
classified under the previous modalities;
• Specialized Health Insurance Company:
insurance companies authorized to operate
health insurance, which their Articles of
Incorporation shall prohibit to operate any
other branches of insurance. In 2001, the
Law no. 10.185 required that the insurance
companies that already operated in the health
insurance segment became to be specialized
insurance companies, being subject to a new
regulatory and supervisory structure bound
to the Ministry of Health, jointly with other
modalities of private health plans operators.
15
Ministry of Health
(2)
(1)
(3)
Suplementary Health Chamber
(4)
ANS
CONSU
(5)
Health Care Plans Operators
Administrator
Medical
Cooperative
Dental
Cooperative
Specialized
Health Insurance
Companies
Group
Medicine
Group
Odontology
Philanthropy
Self
Management
Relationships: (1) Bound (2) Regimental (3) Consultative (4) Propositional (5) Regulation and Supervision
Council of Supplementary
Health (CONSU)
Established by the Law no. 9.656/98 and
subsequently amended by the Decree no. 4.044,
dated December 6th, 2001, CONSU is the
collegiate body part of the regimental structure
of the Ministry of Health, being composed by the
Ministry of Justice – who chair it -, the Ministry of
Health, the Ministry of Finance and the Ministry
of Planning, Budget and Management, and also
the President of ANS, who acts as Secretary of
the meetings. The CONSU authority is to carry
out the following activities:
• To establish and to supervise the enforcement of policies and general guidelines of the
supplementary health segment;
• To approve the ANS management agreement;
• To supervise and to monitor the ANS actions
and operation;
• To stipulate general guidelines for the constitution, organization, operation and supervision of the companies that operate products
referred to in the Law no. 9.656/98;
• To deliberate on the creation of consultative
technical chambers, so that to subsidize the
decisions.
National Agency of
Supplementary Health (ANS)
Established by the Law no. 9.961, dated
January 28th, 2000, ANS is autarchy under
special regime, bound to the Ministry of Health.
16
Its mission is to promote the defense of the
public interest regarding the supplementary
health care, regulating the operators from
different segments, including in respect of their
relationships with providers and consumers,
contributing thereby for the development of the
health actions in the country. Their authorities
that may be highlighted are the following:
• To propose policies and general guidelines to
the National Council of Supplementary Health
(CONSU) for regulation of supplementary
health sector;
• To establish parameters and indexes of quality
and coverage in health care for the services
provided by the operators themselves and
those provided by third parties;
• To establish standards for reimbursement to
the Single Health System;
• To regulate the concepts of pre-existent
disease and injury;
• To define, with purpose to apply the Law no.
9.656/1998, the segmentation of the operators and administrators of private health care
plans, in pursuance with their peculiarities;
• To decide on the establishment of the sub
segmentations to the types of plans defined
in the Items I to IV of the Article 12 of the Law
no. 9.656/1998;
• To authorize readjustments and reviews of
the pecuniary considerations of the private
health care plans, according to the general
parameters and guidelines stipulated jointly
by the Ministry of Finance and the Ministry of
Health;
• To set rules and standards to send economicfinancial information by the operators, aiming
the ratification of the readjustments and
reviews;
• To supervise activities of the operators of
private health care plans and to see that the
rules relevant to their operation are being
complied with;
• To become joined to the bodies of consumer
defense, aiming the effectiveness of the
protection and defense of the consumer of
private health care services, in accordance
with the set forth in the Law no. 8.078, dated
September 11th, 1990.
Supplementary Health Chamber
Consultative Chamber of the ANS structure,
as per the Law no. 9.961/2000, whose main
purpose is to promote the discussion of
relevant themes for the supplementary health
sector in Brazil, in addition to subsidize the ANS
decisions. The Supplementary Health Chamber
is composed by the following members:
• by the CEO of ANS, or his/her deputy, as
President;
• by a Director of ANS, as Secretary;
• by a representative of everyone of the
following Ministries: Finance, Social Security,
Work and Job, Justice, and Health;
• by a representative of each body and entity
as following: National Council of Health; National Council of State Health Secretaries;
National Council of Municipal Health Secretaries; Federal Medical Council; Federal Dental
Council; Federal Council of Nursing; Brazilian
Federation of Hospitals; National Confederation of Heath, Hospitals, Establishments and
Services; Confederations of the Santas Casas
de Misericórdia, Philanthropic Hospitals and
Entities; National Confederation of Industry;
National Confederation of Commerce; Workers’ Central Labor Union; Trade Union Council; Social Democracy Trade Union; National
Federation of Private Insurance and Capitalization Companies (FENASEG), succeeded by
FenaSaúde; Brazilian Medical Association;
• by a representative from every of the following entities: self-management segment of
health care; companies of group medicine;
cooperatives of medical services that act in
supplementary health; companies of group
odontology; cooperatives of dental services
that act in the supplementary sector;
• by two representatives of following entities :
consumer defense, associations of consumers
of private health care plans, entities of people
with special needs and pathologies.
Insurance Market - Institutional Representation
The creation of CNSeg by the Associative
Federations, in August 2008, was another step
towards implementation of the Confederation
Project which started in 2005 from the proposal
prepared by the consulting firm Booz Allen
Hamilton and counted on Specialized Legal
Advice.
decentralize the management of the various
economic categories.
The change in the institutional representation
model was guided by the pursuit of confirmation
on the representative autonomy of the sector,
holder of exclusive and unique characteristics
that mark an economical modality distinct from
all the others. Moreover, the growth of the
sector and the complexity of the operations of
the insurance industry pointed to the need to
The Associative Federations were created in
2007, by direct vote of its respective associated,
and perform functions and develop actions in
the specific interest of its represented areas.
CNSeg is associative organization, while
Fenaseg remains as the trade union higher level
representation entity, associated to CONSIF –
National Council of Financial System.
In November 2009 were held Board elections
for 2010/2013 term.
17
National Confederation of General Insurance, Private Pension and
Life, Supplementary Health and Capitalization Companies (CNSeg)*
President: João Elisio Ferraz de Campos
The Purposes of CNSeg are the following:
• To promote and to defend the institutions of
private insurance, capitalization, supplementary health plan and private pension;
• To represent, before the public authorities,
the interests of the economic categories of
the federate institutions;
• To collaborate with the government in the
study, on the preparation of laws and solutions
related to their economic categories;
• To indicate the representatives of the
economic categories of its affiliates to
participate in events that deal with subject
matters relevant to their activity;
• To keep consulting and advice services to
its affiliates and to develop technical studies
and to prepare proposals concerning to the
interest of the market, especially with regard
to deregulation and to make flexible the
monopolies;
• To promote harmony among its operating
affiliates, settling differences when eventually
arisen.
* Full Report on Chapter III
National Federation of General Insurance (FenSeg)*
President: Jayme Brasil Garfinkel
FenSeg is focused on the development of specific
activities of the branches of insurance whose
segment is referred to as “general insurance”. Its
purpose is to bring together and to represent its
members even before the Government, seeking
to strengthen the economic sectors and its
relationships with society, so that to contribute
to the economical and social development of
the Country, and its purposes are the following:
• To exercise the political and institutional
representation of the insurance segments;
• To promote the permanent defense of the
interests of the segment represented at the
market, government, institutions of the civil
society and further entities;
• To represent its affiliates judicial or extrajudicially;
• To act in the creation and improvement of
laws, rules and regulations that increase the
efficiency of the economic sector represented, upon interaction and cooperation with
authorities and institutions of the civil society,
in the scope of its operations;
• To establish and to implement policies aimed
at market development, in the scope of its
operations;
• To support and to develop actions for
implementation of public and private policies
of interest by the represented sector;
18
• To promote the integration amongst the
members;
• To indicate or to nominate representatives at
the public and private agencies, in the scope
of its operations;
• To develop research and projects, in the
scope of its operations;
• To develop program for training, qualification
and professional certification;
• To disseminate relevant information for its
members on topics about its operations;
• To promote the dissemination of the sector
activities and to produce material for diffusion
and enhancement of the institutional image;
• To promote and to hold events;
• To form and to coordinate Technical Committees and Working Groups;
• To comply with the Code of Ethics and to
implement self-regulation actions;
• To answer the requests made by its members
to guide initiatives or arrangements related to
the exercise of their own activities;
• To create and to keep the structures necessary to achieve their goals and to meet the
needs of the members.
* Full Report on Chapter IV
National Federation of Supplementary Health (FenaSaúde)*
President: Geraldo Rocha Mello
President Geraldo Rocha Mello resigned the
presidency of FenaSaúde in December 9,
and the Vice-President, Mr. Heráclito de Brito
Gomes Júnior assumed ad interim.
The National Federation of Supplementary
Health (FenaSaúde), representation entity of
the operators of supplementary health plans,
congregates business groups that act in this
segment. Among other duties, FenaSaúde
is liable for defending the stabilization of the
regulatory milestone of the supplementary health,
diagnosing problems, encouraging discussions
on business challenges and identifying effective
solutions for the market expansion. The entity
shoulders the responsibility to make the
society conscious on the importance of the
supplementary health for Brazil. This is the
summary of the goals of FenaSaúde, entity
established in February 2007, with registered
office in Rio de Janeiro.
The supplementary health market is changing,
with a strong regulatory influence, greater
social control and new patterns of competition
and integration of the production chain. This
brings opportunities for the private operators to
share experiences, to promote the organized
discussion about the main challenges for
the sector and to strengthen its institutional
representation before the society and the
Government.
Within this context, the mission of FenaSaúde is
to contribute to the consolidation of the health
care’s private market, sharing experiences and
evaluations of common interest issues, elaborating proposals for growth and development of
the market and its strengthening as institutional
representation of the private operators of supplementary health. FenaSaúde has as values
the following:
• To be an important representation channel
of the members, through common ideas,
proposals and tools for the valorization
and sustainability of the private activity of
health care and best practices to serve the
population beneficiary;
• To appreciate its members, respecting and
embracing their diversity and freedom of
opinion;
• To provide the best conditions within its reach
to keep the members informed on common
interest key issues;
• To keep permanent forums of discussions,
exchange of experiences, knowledge production and development of proposals on
care, economic and financial, legal, technical
and operating aspects of the supplementary
health care sector;
• To seek permanently teamwork, encouraging
the participation of all the members;
• To maintain agility in the development of
works with well-scaled operational structures
to meet the needs of the members;
• To aim constantly the transparent communication with the society;
• To encourage citizenship and social responsibility practices.
* Full Report on Chapter V
19
National Federation of Open Private Pension and Life (FenaPrevi)*
President: Antonio Cássio dos Santos
FenaPrevi aims to bring together and to
represent active companies and entities in the
country, that operate in the open private pension
and personal insurance, and its purpose is to
strengthen the economic sectors where operate
their members, contributing to the economical
and social development of the Country.
FenaPrevi counts on institutional members
and effective members, the second ones
necessarily Open Private Pension Entities,
profit and non-profit, operating in the sectors
of personal insurance and/or open private
pension. For analysis of related issues, and
also relevant functional framework, it counts on
the collaboration of several thematic Technical
Committees, specialized by interest areas.
The mission of FenaPrevi is to contribute
to the development of the segments of
personal insurance and open private pension,
representing institutionally its members, at the
regulatory agencies, market and community.
The values of FenaPrevi are the following:
• Continuous Excellence: To work focused
on strategic goals, creating alternatives that
bring tangible results and benefits to the
members;
• Transparent Communication: To make available information that add value by working
seamlessly with the members and the community;
• Teamwork: To develop actions together with
the members, respecting differences and
interests of the sector;
• Respect for Diversity: To develop and to
sponsor actions that respect and valorize the
individual and cultural differences;
• Ethics: To preserve our values, through
rectitude as independent institution, aiming
interests of the members and community;
• Commitment to Community: To build credibility through responsible action and aligned
to the values of FenaPrevi;
• Innovation and Creativity: To develop innovative and creative solutions to the challenges
of the sector.
* Full Report on Chapter VI
• Focus on the Members: To perform actions
aligned to strategic interests, listening to and
respecting their needs and assessing the
impacts on business;
National Federation of Capitalization (FenaCap)*
President: Ricardo José da Costa Flores
FenaCap is entity of institutional representation
of the capitalization companies, recognized by
the society and its members, with capacity to
promote the capitalization bonds as economical
and social development tool.
Among other objectives, FenaCap promotes
the permanent defense of interests of the
segment; represents the members, judicial
or extra-judicially; acts in the creation and
improvement of laws, standards and rules that
20
increase the efficiency of this economic sector.
It is also in charge of conduct research and
projects, promote the dissemination of actions
of the sector and care the improvement of the
institutional image of the market, in addition to
contribute to the training, qualification and to
provide professional certification.
*Full Report on Chapter VII
State Trade Unions
The trade unions remain affiliates with Fenaseg,
that even with the creation of the new
Confederation (CNSeg), continues to exist as
trade union representation entity and take part
of its Board of Directors. The non-profit Open
Private Pension Entities have been congregated
into a single National Trade Union, which is
affiliate to FenaPrevi.
In October 2009 the Articles of Incorporation
of Fenaseg and CNSeg were amended. They
now predict the presence of State Trade Unions
at the Board meetings of CNSeg every three
months.
Trade Union of Private Insurance, Reinsurance,
Open Private Pension and Life, Supplementary
Health and Capitalization Companies of the
States of Bahia, Sergipe and Tocantins
President: Antonio Tavares Câmara
Trade Union of Private Insurance, Reinsurance,
Open Private Pension and Capitalization Companies of the States of Paraná and Mato Grosso
do Sul
President: João Gilberto Possiede
List of the Trade Unions:
Trade Union of Private Insurance, Capitalization,
Reinsurance and Open Private Pension Companies of the State of Rio Grande do Sul
President: Miguel Junqueira Pereira
Trade Union of Private Insurance, Reinsurance,
Open Private Pension and Capitalization
Companies of the State of Santa Catarina
President: Paulo Lückmann
Trade Union of Private Insurance, Open Private
Pension and Capitalization of the State of São
Paulo
President: Mauro César Batista
Trade Union of Private Insurance, Reinsurance,
Open Private Pension and Capitalization Companies of the States of Rio de Janeiro and Espírito Santo
President: Luiz Tavares Pereira Filho
Trade Union of Private Insurance Companies,
Reinsurance, Open Private Pension and Capitalization Companies of the State of North and
Northeast
President: Múcio Novaes de Albuquerque
Cavalcanti
Trade Union of Private Insurance, Reinsurance,
Open Private Pension and Capitalization Companies of the States of Minas Gerais, Goiás,
Mato Grosso and Distrito Federal
President: Luciano Macedo Lima
National Trade Union of Open Private Pension
Entities
President: Francisco Alves de Souza
21
National Federation of the Insurance Brokers (FENACOR)
Representatives Committee
Audit Committee
Presidency
5 Vice Presidencies for
Statutory Affairs
5 Vice Presidencies for
State Affairs
Committee for Fund Management
Representative to CNC
Political Committee
Board
Secretariat
Board of Benefits and
Second Secretary
Fenacor, the National Federation of Private Insurance and Reinsurance Brokers, Capitalization, Open Private Pension and Insurance and
Reinsurance Brokerage Companies, is a higher
level trade union entity, which was officially established on March 21th, 1975, when the Ministry of Labor and Employment issued the State
Trade Union Letter. It represents judicial and
extra-judicially 26 Affiliate Trade Unions, in the
Federation Units and aims at protecting and
defending the basic interests of the economic
class it represents, before the private entities
and public authorities.
Affiliate with the National Confederation of
Goods, Services and Tourism Business (CNC),
the Federation also has the duty of supporting the public authorities in the studies and attempting to solve the problems related to the
category and the insurance market; and providing technical and legal assistance to the affiliate
Trade Unions, including technical and operational advice to policyholders and beneficiaries
of DPVAT Insurance, through its network of affiliate Trade Unions and its state offices.
Further, by duties delegation of SUSEP, FENACOR is in charge of the examination of applica22
Board of
Treasury
Board of Equity and
Second Treasurer
tions for professional registration of insurance
brokers for General Insurance, Life, Capitalization and Open Private Pension, changes in registrations and also the re-registration of Natural
Persons and Legal Entities, held every three
years since 2002.
State Vice Presidents
In order to expedite the compliance with a request made by Trade Unions and professionals
from all over the Country and thus to increase
the reach of the performance of the entity, FENACOR created five State Vice-Presidencies.
Currently, the states Vice-Presidents are Fábio
Lúcio de Souza Costa (North), Carlos Alberto
Valle (Northeast); Jair Gonçalves da Cunha (Midwest), João Leopoldo Bracco de Lima (Southeast), and Arthur Oscar Nogueira Hoff (South).
Political Committee
Composed by 5 (five) Trade Unions Representatives, Presidents of the following Trade Unions:
Rio Grande do Sul Celso Marini; Goiás Joaquim
Mendanha; Distrito Federal Dorival Alves, and
the Vice-President of Fenacor, Roberto Barbosa and the Vice-President on South Area, Arthur
Hoff.
Full Board
The Full Board for 2007 - 2010 term is formed
by the following members:
President
Robert Bittar
Vice-President
Sérgio Alfredo Petzhold
Vice-President
Nelson Peixoto Feijó Filho
Vice-President
Lúcio Araújo da Cunha
Vice-President
Roberto Silva Barbosa
Chief Secretary
Paulo Thomaz
Director of Benefits
Bertier Cândido de Oliveira
Treasurer Director
Cláudio Simão
Equity Director
José Rômulo da Silva
Code of Ethics
The Code of Ethics aims at disseminating
amongst Brazilian population the Ethical
Principles that guide the professional behavior
of the Brokers and Brokerage Companies
when conducting business. It is an important
step towards the self-regulation, since State
Committees of Ethics were also created to be
in charge of judge, at first instance, complaints
of irregularities committed by insurance Brokers
within their jurisdiction.
In second instance, the trial shall be in charge
of the National Committee of Ethics established
by Fenacor that shall forward the result to the
Superintendence of Private Insurance (SUSEP) in
order to be taken the steps provided for in law.
Management Tools
The defense of the interests of the represented
class goes through technical, administrative and
people management training.
With this goal in mind Fenacor developed, directly
or through partnerships, some management
tools whose goals mixed larger visibility for
Brokers and Brokerage Companies when doing
business, communication channels, security
and agility of the information and system of
management expertise, being the later, specific
to the Trade Unions represented.
Portal of the Insurance Brokers - Visibility
It is a dynamic portal of information and development of personalized home page, exclusive
for Brokers and Brokerage Companies on the
internet.
Broker Responds – Communication
Channels
Communication channel between market and
Federation very much used for clarify doubts
and formulate suggestions.
Digital Certification – Security and Agility of
the Information
Since 2005 Fenacor, in partnership with
SERASA according to the ICP-Brasil standard, is
confirmed as Certification Agency, and can issue
Digital Certificates – Fenacor. This important
management tool allows the Broker or the
Brokerage Company to get agility, security and
economy of fixed costs when doing business.
SEGS – System of Trade Union
Management Expertise – Administrative
Management, Processes and People
Project implemented in partnership with Federal
Confederation of Goods Commerce, Services
and Tourism (CNC), is a program that encourages
the development of the management expertise
of the Federations and Trade Unions affiliated
with the Sicomercio, by criteria based on
fundamentals of National Premium of Quality
(PNQ). The main goals are:
• To allow identification by the entities of the
development level (maturity) of the trade
unions entities in the following aspects:
associativism, representativeness, directive
structure, financial management and products
and services offered;
• To qualify leaders at management practices of
recognized expertise that enable to improve
the action of Trade Unions and Federations
of goods commerce, services and tourism;
• To enable the sharing of management
practices of successful (benchmarking);
• To provide the individual growth of leaders
and trade unions officers and, therefore, of
entities and companies represented.
23
The Brazilian Association of Reinsurance Companies (ABER)
The Brazilian Association of Reinsurance Companies (ABER) was established in July 2007
with the goal of representing the institutions that
operate in this segment in the country. Amongst
the duties of the entity are actions of great importance, such as to work in the establishment and
improvement of laws, standards and rules that
increase the efficiency of this market, through
the work of interaction and cooperation with authorities and institutions of the civil society.
ABER counts on a staff of 21 reinsurance
companies as members. The recent opening
of the Brazilian reinsurance market has brought
to the country some companies with extensive
international expertise and gave opportunity
for groups of national insurance companies to
extend their operations for this segment.
The role played by ABER as development
agent of programs for training, qualification
and professional certification shall be crucial
to enable professionals to work in this newly
opened market. Allied to this, another important
pillar of the work of ABER is the creation and
sponsorship of social projects.
President:
Paulo Pereira - Transatlantic Reinsurance
Company - Escritório de Representação no
Brasil Ltda.
Vice-President:
Henrique de Faria Abreu de Oliveira - Swiss Re
- Escritório de Representação no Brasil Ltda.
Directors:
1. José Carlos Cardoso (SCOR Reinsurance
- Escritório de Representação no Brasil
Ltda.)
2. Kurt Ernst Müller (Münchener Rück do
Brasil Resseguradora S/A)
3. Juan Bosco Fancoly (Mapfre Re do Brasil)
4. Ronald Kaufmann (Scor Global Life U.S.
Re Insurance Company - Escritório de
Representação no Brasil Ltda.)
24
5. Túlio Hernan Moreno Torres (XL Re Latin
America - Escritório de Representação no
Brasil Ltda.)
6. Cid Carlos Andrade Junior (Catlin Brasil
Serviços Técnicos Ltda.)
7. Guillermo León (American Home Assurance
Company - Escritório de Representação no
Brasil Ltda.)
8. David Preti (PartnerRe - Escritório de
Representação no Brasil Ltda.)
9. Ivan G. Passos (Hannover Re - Escritório
de Representação no Brasil Ltda.)
10. Marco Antonio de Simas Castro (Lloyd’s
- Escritório de Representação no Brasil
Ltda.)
11. Bruno Motta (Everest Reinsurance
Company - Escritório de Representação no
Brasil Ltda.)
Members:
1. Alvaro Madroñero (PartnerRe - Escritório
de Representação no Brasil Ltda.)
2. Luiz Alberto Pestana (J. Malucelli
Resseguradora S/A)
3. Carlos Roberto Vairo Filho (Gen Re
Kölnische Rückversicherungs-Gesellschaft
AG)
4. Elizabeth Vieira Valente Bartolo
(Transamerica International RE - Escritório
de Representação no Brasil Ltda.)
5. Reinaldo Antunes de César (Mitsui
Sumitomo Insurance Company Limited
- Escritório de Representação no Brasil
Ltda.)
6. Paul Conolly (Liberty Mutual Insurance
Company - Escritório de Representação no
Brasil Ltda.)
7. Elizabeth Kavanagh Alves (Federal
Insurance Company)
8. Thomas Kelly Batt (Royal & Sun
Alliance Insurance PLC - Escritório de
Representação no Brasil Ltda.
Brazilian Association of the Reinsurance Brokerage
Companies (ABECOR-RE)
ABECOR-RE was founded on March 29th, 2005.
It is a non-profit civil association. The registered
office and jurisdiction of the Association is
located in the city of Rio de Janeiro, at Rua da
Candelaria, 9 - grupo 407 – telephone number
(55-21) 2223-0742.
ABECOR-RE congregates most of the reinsurance brokers so far authorized to operate in Brazil, by SUSEP. The major goal of ABECOR-RE is
to promote the development, enhancement and
diffusion of reinsurance brokerage, as well as to
represent all of its members in subject matters
of collective interest between public organisms
and professional associations.
The directors and counselors elect for 2009/2011
term are the following:
Directors
Chief Executive Officer – Carlos Alberto Lenz
Cesar Protasio
Chief Administrative and Financial Officer –
Roberto da Rocha Azevedo
President of the Deliberative Board – Jorge Luiz
Dias Caminha
President of the Audit Committee – Jose
Mauricio Pereira
Counselors:
Francisco Pinho de Barros
Alison Jane Spooner Correa do Lago
Marco Aurelio Badaro Braga
Antonio Henrique B. Cunha Bueno
Marcio Correa
Carlito Pereira
Fabio Basilone
Paulo Leão de Moura Jr.
Claudio Albano Araújo
Rodrigo de Oliveira Franco Protasio
Antonio Carlos Claro
Rodrigo Londres
Victor Maia
Renata Lima
ABECOR-RE has participated in several seminars in Brazil and internationally along with
CNSeg divulging the opening of the reinsurance
at the Lloyd’s, Amcham / Nova Iorque, IUA, IIS,
AIDA, FIDES. In partnership with Euromoney
Seminars and Reactions Magazine held the 1st
and 2nd Brazilian Conference of Reinsurance.
National School of Insurance (FUNENSEG)
President: Robert Bittar
Vice-President: Mauro César Batista
Director of Education and Products: Nelson
Victor Le Cocq
Director of Research and Development:
Claudio Roberto Contador
State Director of São Paulo: João Leopoldo
Bracco de Lima
Administrative and Financial Superintendent:
Paola Casado
Commercial
Superintendent:
Henrique
Berardinelli
Executive Director: Renato Campos Martins
Filho
In 2009, National School of Insurance – Funenseg
concentrated great part of the investments to
expand its activities all over the national territory,
providing the professional qualification of the
sector to a even higher number of cities.
The institution has succeeded in its strategy
to overcome more than 6% the number of
entries made in the previous year. It accounted,
in general, more than 44,000 attendances in
courses, events and other educational programs
developed by the School in all the regions of the
country.
This large reach was only possible thanks to the
work of 14 regional units of the entity, which once
again received infrastructure improvements, and
also through partnerships with Trade Unions
and education institutions.
25
One of the most important products of the School,
the Course for Insurance Brokers Qualification,
is the example that better illustrates the growing
reach the institution is achieving, year after year.
In 2009, 42 cities received qualifying classes of
Brokers, five more compared to 2008.
of professionals who live in places where the
school does not count on regional unity. With
support of new tools and a methodology
that prioritize the personalized service, 2,085
students participated in the activities of the
EAD.
At the end of the year, taking into account
courses and examinations, were issued 8,921
new certificates at the three phases of the
course – Capitalization, Life and Pension, and
Other Branches.
Another activity that has shown growth every
year is that of events. The free lectures that
occur not only in big capitals, but also in many
small cities, and the technical seminars, were
attended by over 21,000 participants in 49
different cities.
Released in Rio de Janeiro in 2006, the Graduation in Administration with Emphasis in Insurance and Pension began in 2009, its seventh
class in Rio, and reached another milestone the beginning of activities in Sao Paulo, with the
formation of the first class in the second half,
ending the year with 205 graduates, considering the two cities.
The Executive MBA in Insurance and Reinsurance, created in 2008, established itself as the
best option for professionals who seek expertise in the industry. In Rio, three classes are
ongoing and, with the implementation of other
two in São Paulo, 170 postgraduate students
are being qualified.
Also in the Education area, the distance learning
modality (EAD) made possible the qualification
26
In the editorial area, the School is the absolute
reference in the publication of titles relating to
insurance, capitalization, open private pension,
reinsurance and risk. Throughout the year, 25
new works were launched. Also were issued
six editions of the “Cadernos de Seguro”, the
main technical magazine of the market, which
circulates continuously for more than 28 years.
The last great news came at the end of the
year, with the first version of the “Tudo sobre
Seguros”, portal directed to the society in general
that aims at clarifying questions on the several
insurance modalities. The idea is to make the
website a reference for the market and also for
all the public that is not directly related to the
insurance industry.
Chapter II
Data from Brazilian
Insurance Market
Operational
Performance
27
Market Operation by Segments and Groups
Classification by Branches
The Brazilian insurance market is composed by
92 branches, separated into 16 groups within
four major segments: general insurance, health
insurance, personal and capitalization.
The general insurance segment is formed by
12 groups, comprising 77 branches. Within
this segment are classified the risks insurance
coverage, involving goods and property, and
their related responsibilities.
The health insurance segment, which guarantees
to people the access to private medicine –
hospitals, clinics and skilled professionals
– is composed by two branches: individual
health- insurance and group health-insurance.
Within the segment, group health-insurance
has been gradually assuming greater relative
General Insurance Segment
Motor Group
0520 – Personal Accidents Coverage for
Passengers of Land Motor Vehicles
0523 – Liability – Interstate and International
Land Transit Carrier
0524 – Extended Guarantee/Mechanical
0525 – Green Card
0526 – Popular Motor Insurance
0531 – Vehicles
0544 – Liability – International Transit Carrier
(Cargo)
0553 – Facultative Motor Liability
Property Group
0111 – Traditional Fire Policy
0113 – Glasses
0114 – Homeowners
0115 – Theft/Robbery
0116 – Comprehensive Condominium
Coverage
28
importance, surpassing in production volume,
the individual health-insurance.
In the personal segment, and within the Life
and Personal Accident, which is composed by
12 branches, VGBL is the highlight; in Pension
are included two types of plans, the PGBL and
those traditional. The segment encompasses
all the operations related to life insurance in
general, annuity constitution and supplementary
retirement.
The last segment, capitalization, is the segment
that seeks to provide a tool to assist the
population in the effort to accumulate short and
long term financial reserves in order to form
savings, combined to the playful aspect of the
drawings.
0118 – Comprehensive Business Coverage
0141 – Loss of Profits
0143 – Fidelity Bond
0167 – Engineering Risks
0171 – Miscellaneous Risks
0173 – Bankers Blanket Bond
0176 – Miscellaneous Risks – Combined Plans
0195 – Extension of Property Guarantee
0196 – Named and Operational Risks
DPVAT Group
0588 – DPVAT Convention 1 (Categories 1, 2,
9 and 10)
0589 – DPVAT Convention 2 (Categories 3 and 4)
Home/Housing Group
1066 – Home – SFH
1068 – Home – Outside SFH
Cargo (Goods in Transit) Group
0621 – National Cargo
0622 – International Cargo
0627 – Liability – Interstate and International
Land Transit Carrier
0632 – Liability – International Transit Carrier
(Cargo)
0638 – Liability – Railways Transit Carrier
(Cargo)
0652 – Liability – Air Transit Carrier (Cargo)
0654 – Liability – Land Transit Carrier (Cargo)
0655 – Liability – Cargo Diversion
0656 – Ship Owner’s Liability
0658 – Liability – Multimodal Transit Operator
Financial Risks Group
0739 – Financial Guarantee
0740 – Private Obligations Guarantee
0745 – Public Obligations Guarantee
0746 – Rental Guarantee
0747 – Public Concessions Guarantee
0750 – Legal Guarantee
0775 – Guarantee
Credit Group
0819 – Export Credit – Commercial Risk
0848 – Internal Credit
0849 – Export Credit
0859 – Export Credit – Political Risk
0860 – Domestic Credit – Commercial Risk
0870 – Domestic Credit – Personal Risk
Liability Group
0310 – Directors and Officers Liability (D&O)
0351 – General Liability
0378 – Professional Liability
Hull Group
0433 – Marine
0435 – Aviation
0437 – Hangarkeepers Liability
0457 – DPEM (Compulsory “no-fault” bodily
injury insurance for boats’ owners)
Rural Group
1101 – Agricultural Insurance without FESR
Coverage
1102 – Agricultural Insurance with FESR
Coverage
1103 – Farming Insurance without FESR
Coverage
1104 – Livestock Insurance with FESR
Coverage
1105 – Aquiculture Insurance without FESR
Coverage
1106 – Aquiculture Insurance with FESR
Coverage
1107 – Forest Insurance without FESR
Coverage
1108 – Forest Insurance with FESR Coverage
1109 – Insurance in respect of the Rural
Product Coverage
1130 – Farming Building and Products
1161 – Agricultural
1162 – Rural Property and Goods on Lien –
Private Financial Institutions
1163 – Rural Property and Goods on Lien –
Public Financial Institutions
1164 – Bloodstock and Livestock
1165 – Comprehensive Forest
1198 – Life Insurance of the Rural Producer
Special Risks Group
0234 – Oil & Gas Risks
0272 – Nuclear Risks
0274 – Satellites
Other Insurances Group
1279 – Insurances Abroad
1299 – Branch Offices Abroad
Personal Segment
(Life+PA+Pension)
Life Group
0977 – Credit Life Insurance
0980 – Educational Insurance
0990 – Random Events
0991 – Individual Life
0992 – Individual VGBL
0993 – Group Life
0994 – Collective VGBL
0997 – Group Life/Collective Personal Accident
Personal Accident Group
0936 – PCHV (loss of flight license due to
disability)
0969 – Tourism
0981 – Personal Accident – Individual
0982 – Personal Accident – Collective
Pension Group
PGBL – Traditional Plans
Health Segment
Health Group
Individual Health – Group Health
29
Data from the Market Operations
In 2009, the Brazilian insurance market ended the
year of 2009 with196 companies in operation.
From this number, there are 115 insurance
companies operating in the general insurance
segment, 28 in the personal segment, 24 open
private pension entities (EAPCs), 16 insurers
with expertise in health and 13 capitalization
companies.
During the year, the market accounted a total of
R$109.25 billion in premiums, contributions and
capitalization bonds representing a 14.91%
growth compared to R$ 95.07 billion accounted
in the previous year.
The most significant growth (19.35%) was
recorded in the Personal, Life and Pension
segment, which got global revenue of R$ 52.39
billion, against R$ 43.90 billion of the previous
year.
But this good performance, with up or down
slight indexes fluctuations, also repeated in the
other segments of the market: 10.13% in the
general insurance; 12.75% in the supplementary
health; 12.10% in the capitalization.
The major highlights by branches in the year
of 2009 are the very high growth of the VGBL
in 28.07%, because of its relative weight in
total income of the market, besides the motor
insurance with a 12.98% growth, and also the
meaningful individual growth well above the
average of following branches: financial risk
(32.15%), rural insurance (30.02%) and home/
housing insurance (26.36%).
DPVAT Insurance, with total premiums
exceeding R$ 2.68 billion, accounted good
performance with a 16.44% growth in the year
of 2009.
Income
Between 2004 and 2009 the production of
the market recorded accumulated growth of
30
82.98%, as a result of the global growth of the
personal segment (104.06%), for which VGBL
competed significantly (185.18% growth in
the period), whose production jumped from
R$ 10.56 billion in 2004 to R$ 30.13 billion in
2009, keeping a steady trajectory of growth in
the period.
Even on personal segment, deserves to be
highlighted the personal accident insurance,
that accumulated a growth of 133.24% from
2004 to 2009, but the income went from R$
1.09 billion to R$ 2.54 billion.
At this same period, the general insurance
segment registered a 66.24% accumulated
growth, when going from a production of R$
19.81 billion in 2004 to R$ 32.94 billion in 2009,
highlighting the accented growth of 268.89% in
the branch of financial risks, with production of
R$ 235 million gone to R$869 million and also
the rural insurance, that accumulated growth of
268.89%, with production going from R$ 278
million to R$ 1.028 billion last year.
Even on general insurance segment, by the total
volume of business, the motor branch keeps
leading the production since 2004, registering
a premiums income of R$ 7.39 billion in 2009,
against R$ 10.53 billion in 2004, with growth of
65.19% in the period, followed by the property
branch that went from a production of R$ 3.56
billion to R$ 6.50 billion in 2009, with a 82.45%
accumulated growth in the period.
The health segment jumped from a production of
R$ 7.61 billion to R$ 13.80 billion, representing
an accumulated growth of 81.45% between
2004 and 2009.
The production of the capitalization segment
went from R$ 6.60 billion in 2004 to over R$10
billion in 2009, which represented a 53.05%
accumulated growth in this period.
Premiums and Contributions Income - 2004 - 2008 - 2009
Segments / Groups
Motor
Hull
Credit
DPVAT *
Home/Housing
Property
Values in R$ thousand
%Variation
2009/2004
%Variation
2009/2008
2004
2008
2009
10.530.406.912
15.396.269.655
17.394.942.260
65.19%
12.98%
465.535.496
502.558.297
553.143.439
18.82%
10.07%
387.458.632
502.776.657
426.764.842
10.14%
-15.12%
1.590.932.088
2.305.016.554 *
2.683.868.577
68.70%
16.44%
758.536.343
717.666.802
906.815.631
19.55%
26.36%
3.562.963.699
6.357.310.975
6.500.774.329
82.45%
2.26%
Liabilities
403.742.513
611.414.136
658.404.484
63.08%
7.69%
Special Risks
161.541.153
208.527.399
236.782.709
46.58%
13.55%
Financial Risks
235.643.875
657.764.523
869.260.693
268.89%
32.15%
Rural
278.802.814
791.022.573
1.028.471.608
268.89%
30.02%
1.441.227.694
1.863.150.813
1.685.169.380
16.93%
-9.55%
Cargo (Goods in Transit)
Other
982.183
0
0
19.817.773.402
29.913.478.383
32.944.397.952
66.24%
10.13%
Individual Life/ Group/ CPA/ Others
6.012.946.067
9.878.142.727
11.159.185.745
85.59%
12.97%
Personal Accident
1.092.612.126
2.200.753.030
2.548.432.878
133.24%
15.80%
VGBL
10.566.277.611
23.527.886.505
30.132.802.441
185.18%
28.07%
PGBL
4.450.596.662
5.059.209.779
5.201.848.375
16.88%
2.82%
Traditional Plans
3.553.324.784
3.234.729.003
3.352.286.148
-5.66%
3.63%
25.675.757.250
43.900.721.045
52.394.555.587
104.06%
19.35%
Health
7.610.909.336
12.248.011.606
13.809.638.775
81.45%
12.75%
Health Segment
7.610.909.336
12.248.011.606
13.809.638.775
81.45%
12.75%
Capitalization Segment
6.601.776.193
9.013.898.082
10.104.142.922
53.05%
12.10%
59.706.216.181
95.076.109.116
109.252.735.236
82.98%
14.91%
General Insurance Segment
Personal Segment
Insurance Market / Private Pension/
Capitalization and Supplementary
Health
Source: SUSEP, ANS and BCB-DEPEC
* DPVAT: From the year of 2009, there was a change in the accounting criteria, and the premiums have been reporting net of transfer to the SUS and DENATRAN
(50% of the premiums). Thus, for purposes of comparison, it was made this adjustment in the 2008 numbers. This same adjustment however was not made in the
2004 numbers.
9.2%
Income by Segment (% Share)
12.6%
30.2%
General Insurance
Personal (Life + AP and Open Private Pension)
Health
Capitalization
48.0%
31
Income of the Insurance Market in Relation to GDP
In 2009, with a global production of R$111.97
billion, the Brazilian insurance market confirmed
on its sound trajectory of growth of participation in the composition of the national GDP, that
reached the sum of R$ 3.143 trillion in the year,
representing 3.56% against 3.25% in 2008.
Year
* Income
From 2004 to 2009, there was an accumulated
growth of 15.58% of market share in relation
to GDP, going from 3.08% to 3.56%.
* Income (in R$ million)
GDP (in R$ million)
Participation - % GDP
2004
59.706.216.181
59.706
1.941.498
3.08%
2005
65.631.650.089
65.632
2.147.239
3.06%
2006
73.694.804.145
73.695
2.369.484
3.11%
2007
84.334.269.738
84.334
2.661.344
3.17%
2008
97.556.884.797
97.557
3.004.881
3.25%
111.978.984.832**
111.979
3.143.015
3.56%
2009**
Source: SUSEP, ANS and IPEADATA
* Insurance Premiums, Retained Contributions, and Retained Income and Capitalization
** DPVAT: For purposes of comparison with the historical series of GDP, it was made an adjustment in the premiums of 2008, adding the values transferred
to the SUS and DENATRAN (50% of the premiums).
3.56%
3.08%
3.06%
3.11%
3.17%
2004
2005
2006
2007
3.25%
2008
2009
Income in Relation to Inflation
Between 2004 and 2009, the Brazilian Insurance
market registered global growth of 83.0%, but
the inflation in Brazil, measured by IGPM-FGV,
accumulated growth of 22.20%.
Regarding the year of 2009, there was a
deflation of 1.72%, while the insurance market
accumulated a growth of 14.91%.
32
From 2004 to 2009, the highlights to the good
performance of the insurance market are due to
the personal segments that increased 104.1%,
and the general insurance, with accumulated
growth of 66.2%, in the period, following the
health segment, that registered accumulated
growth of 81.4% in the period and the capitalization segment with 53.1%.
Income x Inflation
Values in R$ thousand
Income Growth
2004
Insurance Market
Accumulated Growth - %
59.706.216.181
General Insurance Segment
Accumulated Growth - %
19.817.773.402
Cumulative Growth Personal Segment
Accumulated Growth - %
25.675.757.250
-
95.076.109.116
109.252.735.236
83.0%
29.913.478.383 *
50.9%
7.610.909.336
Capitalization Segment
Accumulated Growth - %
6.601.776.193
-
32.944.397.952
66.2%
43.900.721.045
71.0%
Health Segment
Accumulated Growth - %
Annual Growth - %
2009
59.2%
-
IGPM – Accumulated Index
2008 *
52.394.555.587
104.1%
12.248.011.606
60.9%
13.809.638.775
81.4%
9.013.898.082
10.104.142.922
-
36.5%
53.1%
100
124.34
122.20
12.42%
9.81%
-1.72%
-
24.34%
22.20%
Accumulated Growth - %
Source: SUSEP, ANS and IGP-M/FGV (Suma Econômica)
* DPVAT: From the year of 2009, there was a change in the accounting criteria, and the premiums have been reporting net of transfer to the SUS and DENATRAN
(50% of the premiums). Thus, for purposes of comparison, it was made this adjustment in the 2008 numbers. This same adjustment however was not made in the
2004 numbers.
Claims, Benefits and Surrenders
Measured in percentage, the loss ratio of the
market in 2009 (60.9%) was below the rate
reported in the previous year (61.43%), while,
in values, with a sum of R$ 39.797 billion paid
in claims, benefits and surrenders, accounted
a growth of 11.41% over the sum paid in 2008
(R$ 35.721 billion).
Claims, Benefits and Surrenders
Values in R$ thousand
2008
2009
%Variation 2009/2008
Earned
Income (*)
Claims
Benefits
Surrenders
Loss Ratio
Earned
Income (*)
Claims
Benefits
Surrenders
Loss Ratio
Earned
Income (*)
Claims
Benefits
Surrenders
General Insurance
24.301.048
14.480.559
59.59%
27.250.630
16.405.318
60.20%
12.14%
13.29%
Personal Insurance
13.760.015
4.816.131
35.00%
15.894.079
4.918.495
30.95%
15.51%
2.13%
Life+PA
10.929.973
4.223.747
38.64%
12.838.915
4.556.304
35.49%
17.47%
7.87%
2.830.042
592.384
20.93%
3.055.164
362.191
11.86%
7.95%
-38.86%
11.119.080
9.007.356
81.01%
12.466.014
10.373.132
83.21%
12.11%
15.16%
Segments
Open Private Pension
Health
Capitalization
8.972.271
7.417.172
82.67%
9.737.078
8.100.281
83.19%
8.52%
9.21%
Total Market
58.152.414
35.721.218
61.43%
65.347.801
39.797.227
60.90%
12.37%
11.41%
* Earned Income = Earned Premium + Earned Income from Pension + Earned Income from Capitalization
** DPVAT: From the year of 2009, there was a change in the accounting criteria, and the premiums have been reporting net of transfer to the SUS and DENATRAN
(50% of the premiums). Thus, for purposes of comparison, it was made this adjustment in the numbers of 2008.
33
14.9%
Earned Income in 2009
19.1%
41.7%
General Insurance
Personal ( Life+PA and Open Private Pension)
Health
24.3%
Capitalization
Claims, Benefits, Surrenders
and Drawings in 2009
20.3%
41.2%
General Insurance
Personal ( Life+PA and Open Private Pension)
Health
26.1%
Capitalization
12.4%
Technical Reserves
Traditionally, the segments of insurance, open
private pension and capitalization play a crucial role in the constitution and administration
of long term domestic savings, important and
needful element to the economic and social development of the Country.
When administrating this increasing domestic
savings, reflected in the balance of technical reserves, highlights another relevant role played
by the sector: the prudent investment of these
funds into assets that offer safety and liquidity,
so as to be able to comply full and timely with
the contractual commitments with customers.
In 2009, the technical reserves of the Brazilian
insurance market accumulated the amount of
34
R$ 237.1 billion, value above 25.36% compared
to the value of R$ 189.2 billion in 2008.
In the segment of insurance and pension, it may
be highlighted the increase of the technical provisions in the amount of R$ 46.1 billion only in
2009, representing a growth of 26.93% over the
balance of 2008.
Just to illustrate, we mention some examples of
technical provisions that the companies should
constitute monthly, according to the market
segment, from regulations enacted by SUSEP
and ANS:
• Unearned Premiums; Complementary Premiums; Insufficiency of Premium; Mathematic
for Accrued Benefits; Losses Payable; Loss-
es Incurred But Not Reported (IBNR); Mathematic for Benefits Granted;
• Mathematic for Benefits to be Regularized,
Surrenders and/or Other Values to be Regularized, Events Incurred Events But Not Reported, Accrued Benefits, Benefits Granted,
Administrative Expenses, Risks Fluctuation,
Contributions Insufficiency, Unexpired Risks,
Complementary Premiums, Technical Surplus, Financial Surplus, Financial Fluctuation;
• Mathematic for Surrender; Administrative;
Drawings to be Effected; Profit Commission
of Active Bonds; Contingencies; Bonds Surrender; Drawings Payable; Profit Commission
of Inactive Bonds;
• Other
Such as the collaterals of the technical reserves
as the equity of the companies have their investment regulated by the National Monetary Council (CMN Resolutions 3.308/2005, 3.358/2006
and 3.557/2008), upon prudential rules that
consider the diversification and the risks involved.
Values in R$ thousand
Segments
Insurance and Pension
Capitalization
Health
Total - Market
2008
% Variation
2009/2008
2009
171.331.362
217.477.058
26.93%
13.445.478
14.937.575
11.10%
4.417.698
4.767.122
7.91%
189.194.538
237.181.755
25.36%
Source: SUSEP and ANS
The Collateral Investments
We mention as example, that:
• In the fixed-income segment, the funds should
be invested individually or cumulatively, up to
100% in government bonds and investments
funds whose portfolios are represented exclusively by such bonds.
• Up to 80% of the funds may be invested
in private bond as Bank Deposit Certificate
(CDB) and Bank Deposit Receipt (RDB);
• Up to 10% in investment funds classified
as external debt funds, constituted as open
condominium;
• In the variable income segment, the investment of funds are limited from 3% to 49%
of all the investments, individually or cumulatively, depending on the nature and characteristics of the shares issued by companies,
subscription bonus, subscription receipts and
deposits certificates from first-line companies
and investment funds quotas in shares of the
mentioned companies;
• In the real estate segment the funds should
be invested in urban real estate up to 8%.
Despite of the international financial crisis, which
began on the second semester of 2008 and
continued in 2009, there were not major turbulences in the companies that compose the Bra-
zilian insurance market, due to these technical reserves and equity are invested, mostly,
in government bonds, as showed in the chart
below:
Investments of Technical Provisions from
the Insurance Companies – 2009
28.2%
0.1%
1.4%
70.3%
Source: SUSEP
Fixed-Income
Government Bonds
Real Estate
Variable Income
35
Equity
In 2009, the consolidated equity of the market
presented a growth of 32.59%, expanding in R$
16.9 billion. Within this context, it can be positively highlighted the insurance and pension seg-
ment, that presented an equity growth of almost
R$ 13.6 billion, representing a 32.42% growth.
Regarding capitalization, its equity also grew
significantly, 48.32% against the year of 2008.
Values in R$ thousand
2008
2009
%Variation
2009/2008
41.826.847
55.388.318
32.42%
Capitalization
3.835.985
5.689.539
48.32%
Health
6.294.550
7.810.137
24.08%
51.957.382
68.887.994
32.59%
Segments
Insurance and Pension
Total - Market
Source: SUSEP and ANS
Total of Investments
In 2009, the total of investments in the insurance market reached R$ 306.1 billion, a sum
equivalent to 9.7% of GDP.
This representativeness highlights the relevance
of the insurance market for the economy, as
well as its 26.92% growth, against the year of
2008, reveals its great potential to promote
the economical and social development of the
Country.
Values in R$ million
Accounts
2004
Variation
2009/2004
Variation
2009/2008
2008
2009
115.389
241.152
306.070
165.25%
26.92%
Technical Provisions
86.744
189.195
237.182
173.43%
25.36%
Equity
28.645
51.957
68.888
140.49%
32.59%
1.941.498
3.004.881
3.143.015
61.89%
4.60%
5.94%
8.03%
9.74%
3.79 pp
1.71 pp
Investments
Nominal GDP
GDP Participation
Source: SUSEP, ANS and IPEADATA
Insurance Market
Investments (Technical Provisions + Equity) x GDP
9.74%
10.00%
8.03%
8.00%
5.94%
6.00%
4.00%
2.00%
0.00%
2004
36
2008
2009
Market Mix
Major Numbers of Insurance, Pension and Capitalization - 2009
Companies
Equity
Reserves
Investments
Insurance
Premium
Written
Values in R$ thousand
Growth
Losses
Revenues from
Pension or
Capitalization
Net
Earnings
% over
Equity
21.273
11%
3.216
11%
INSURANCE COMPANIES
Ace Seguradora S/A
191.253
343.322
334.420
617.744
0%
228.695
Alfa Previdência e Vida S/A
29.731
260.451
284.757
44.187
40%
7.607
Alfa Seguradora S/A
71.580
167.625
179.872
218.473
1%
111.501
4.091
6%
Allianz Seguros S/A
537.936
1.812.792
1.142.068
1.889.275
23%
799.528
80.002
15%
Alvorada Vida S/A
119.760
American Life Companhia de Seguros
9.382
115.160
6.971
6%
2.800
12%
14%
23.867
24.989
38.349
78.277
16%
36.183
5.110
-66%
7.237
109.512
202.001
166.865
229.709
28%
9.357
14.991
48.416
44.730
88.731
166.104
-90%
246.676
11.397
24%
214.627
519.234
485.162
757.639
26%
472.509
52.692
25%
Banestes Seguros S/A
68.586
65.849
115.782
102.884
9%
64.294
13.262
19%
Bcs Seguros S/A
37.477
7.555
42.435
22.994
27%
20.119
1.979
5%
Berkley International do Brasil Seguros S/A
22.686
64.289
46.459
42.741
-23%
1.603
606
3%
Aps Seguradora S/A
Assurant Seguradora S/A
Atlântica Companhia de Seguros
Azul Companhia de Seguros Gerais
Bradesco Auto/Re Companhia de Seguros
1.268.985
3.158.955
2.381.355
3.112.193
124%
1.875.949
147.677
12%
10.368.382
95.250
887.274
687
-26%
6.864
2.478.470
24%
2.950.962
65.692.143
68.616.543
12.781.671
18%
1.089.726
2.182.599
1.408.886
48%
Brasilprev Seguros e Previdência S/A
359.524
26.527.718
26.954.324
4.207.547
85%
28.419
1.947.887
257.921
72%
Brasilveículos Companhia de Seguros
332.870
960.956
692.327
1.326.914
27%
743.264
53.456
16%
4.197
6.782
10.444
20.422
-41%
16.923
366
9%
Bradesco Seguros S/A
Bradesco Vida e Previdência S/A
Bva Seguros S/A
Caixa Seguradora S/A
2.228.194
1.725.047
3.386.795
1.537.276
23%
739.789
656.494
29%
Caixa Vida e Previdência S/A
330.098
10.535.252
10.900.778
2.646.581
19%
111
375.187
108.944
33%
Capemisa Seguradora de Vida e Previdencia S/A
671.237
748.601
761.238
6.490
380%
278
212.116
32.147
5%
64.502
79.979
47.187
96.529
162%
3.022
-4.212
-7%
151.120
184.220
177.366
325.240
40%
48.502
7.565
9.176
10.852
26.763
23%
21.094
20.892
16.276
13.910
8.834
-5%
-257
Cardif do Brasil Seguros E Garantias S/A
Cardif do Brasil Vida e Previdência S/A
Centauro Vida e Previdência S/A
Cesce Brasil Seguros de Crédito S/A
Cesce Brasil Seguros de Garantias e Crédito S/A
3
8.540
6%
1.564
21%
-793
-4%
12%
24.464
120.350
49.690
77.609
-22%
20.683
3.001
ChartIs Seguros Brasil S/A
127.929
173.911
187.757
146.447
368%
43.022
-9.490
-7%
Chubb do Brasil Cia De Seguros
306.685
424.046
488.924
697.378
6%
290.268
37.467
12%
25%
Coface do Brasil Seguros de Crédito Interno S/A
31.142
70.325
69.567
57.638
10%
20.740
7.934
Companhia de Seguros Aliança da Bahia
184.318
191.020
166.740
71.226
11%
28.008
17.231
9%
Companhia de Seguros Aliança do Brasil
519.891
1.574.169
1.480.105
2.243.918
26%
571.281
316.013
61%
Companhia de Seguros Gralha Azul
795.521
44.780
132.503
39.993
26%
36.818
35.896
5%
Companhia de Seguros Minas-Brasil
128.620
290.790
263.502
312.454
1%
206.487
-21.851
-17%
Companhia de Seguros Previdencia do Sul
43.106
46.541
41.556
125.581
-3%
64.731
184
0%
Companhia Excelsior de Seguros
31.933
125.368
74.015
111.614
20%
63.143
9.044
28%
Companhia Mutual de Seguros
34.301
32.521
38.260
115.388
69%
42.909
1.122
3%
Conapp Cia Nacional de Seguros
72.699
18.558
78.922
38.286
-16%
25.319
8.881
12%
Confiança Cia de Seguros
67.593
139.418
77.980
226.130
20%
107.391
1.027
2%
Cosesp - Cia de Seguros do Estado de São Paulo
208.158
179.013
358.297
5.183
-80%
13.726
7.202
3%
Credito y Caucion Seguradora de Credito à Exportação S/A
20.622
2.748
20.481
148
-87%
-329
-681
-3%
Credito y Caucion Seguradora de Credito e Garantias S/A
17.270
11.661
19.791
7.873
355%
309
-577
-3%
Dayprev Vida e Previdência S/A
18.282
5.698
23.416
21.545
-6%
19.983
1.383
8%
15
Source: SISCORP
37
Market Mix
Major Numbers of Insurance, Pension and Capitalization - 2009
Companies
Equity
Reserves
Investments
Insurance
Premium
Written
Values in R$ thousand
Growth
Losses
Revenues from
Pension or
Capitalization
Net
Earnings
% over
Equity
-36
-1%
INSURANCE COMPANIES
Ecc do Brasil Cia de Seguros
4.120
3.941
Euler Hermes Seguros de Crédito à Exportação S/A
18.835
7.702
19.475
5.665
-5%
406
851
5%
Euler Hermes Seguros de Crédito S/A
17.482
31.094
22.291
16.781
8%
2.214
119
1%
Fator Seguradora S/A
49.023
33.386
34.968
46.741
128%
18.464
585
1%
Federal de Seguros S/A
30.714
38.353
37.105
62.120
6%
29.391
-2.060
-7%
4.590
6.756
7.051
20.287
26%
17.751
1.031
22%
Generali do Brasil Cia Nacional de Seguros
64.483
283.101
124.780
306.164
8%
135.838
-10.349
-16%
Gente Seguradora S/A
10.197
20.066
19.076
26.262
28%
20.851
408
4%
478.726
976.526
803.906
1.224.780
19%
747.387
48.981
10%
1.462.050
313.005
840.815
571.652
6%
196.801
260.525
18%
Hsbc Vida e Previdência (Brasil) S/A
428.035
6.535.345
6.900.861
1.421.166
50%
3.764
389.076
4.317
1%
Icatu Hartford Seguros S/A
648.753
3.163.133
3.399.736
633.865
12%
184.945
174.618
105.971
16%
10.367
14.067
22.077
20.832
27%
19.762
934
9%
284.331
251.873
218.841
325.342
-7%
208.726
16.865
77.176
90.188
1.606
-10%
143
Itaú Seguros S/A
7.800.867
5.099.285
2.946.692
4.380.971
114%
1.750.120
Itaú Vida e Previdência S/A
Federal Vida e Previdência S/A
Hdi Seguros S/A
Hsbc Seguros (Brasil) S/A
Ih Cia ee Seguros e Previdência
Indiana Seguros S/A
Investprev Seguros e Previdência S/A
14.133
1%
1.787
11%
593.078
8%
5.301.112
43.434.950
44.082.110
7.549.110
10%
233.757
509.769
10%
Itaú Xl Seguros Corporativos S/A
246.529
747.238
394.212
621.934
0%
136.901
43.783
18%
J. Malucelli Seguradora S/A
112.058
298.989
202.560
251.381
7%
27.281
29.249
26%
19.043
2.985
21.879
21.333
18.666
1.476
8%
4.904
7.164
11.510
20.291
12%
17.763
634
13%
J. Malucelli Vida e Previdência S/A
Java Nordeste Seguros S/A
Kyoei do Brasil Companhia de Seguros
Liberty Seguros S/A
Luizaseg Seguros
Mapfre Nossa Caixa Vida e Previdência S/A
Mapfre Seguradora de Crédito Exportação S/A
Mapfre Seguradora de Garantias e Crédito S/A
Mapfre Vera Cruz Seguradora S/A
Mapfre Vera Cruz Vida e Previdência S/A
1.443.323
4.199
17.417
5.123
20.045
882
-55%
1.963
-499
-3%
306.383
789.598
576.283
1.147.156
25%
689.484
12.738
4%
78.938
162.063
126.359
124.088
28%
5.946
100.954
825.483
953.614
511.950
23%
95.135
17.554
6.636
15.864
1.198
-62%
100
41.335
10.277
13%
114.565
113%
1.425
8%
35.820
50.553
30.067
41.815
-8%
19.219
30
0%
1.067.758
1.860.857
1.126.579
2.518.884
24%
1.192.177
58.784
6%
477.530
1.414.005
1.541.243
986.753
11%
341.829
41.684
9%
30%
59.040
Mares-Mapfre Riscos Especiais Seguradora S/A
105.091
66.149
86.657
194.244
11%
76.782
31.471
Marítima Seguros S/A
343.708
538.023
532.278
760.024
-3%
404.153
5.066
1%
Mbm Seguradora S/A
10.898
11.154
9.740
35.560
19%
22.263
1.217
11%
280.378
1.419.064
1.628.940
938.992
36%
229.906
46.875
-327.002
-117%
18.511
183.884
203.161
-35.004
-136%
18.716
-2.296
2.334
13%
162.694
314.303
223.345
290.714
42%
153.082
-24.661
-15%
70.397
182.585
183.009
107.993
2%
43.721
1.224
2%
Metropolitan Life Seguros e Previdência S/A
Minas Brasil Seguradora Vida e Previdência S/A
Mitsui Sumitomo Seguros S/A
Mongeral S/A Seguros e Previdência
211.587
Nobre Seguradora do Brasil S/A
44.028
254.910
75.617
304.610
32%
82.795
3.992
9%
Panamericana de Seguros S/A
122.194
103.842
180.873
109.324
-19%
38.216
25.861
21%
Parana Cia de Seguros
2.482.132
93.350
198.866
91.352
37%
80.876
146.262
6%
Porto Seguro Cia de Seguros Gerais
1.341.769
2.206.043
1.869.324
3.740.782
9%
1.793.660
226.310
17%
Porto Seguro Vida e Previdência S/A
146.435
1.317.006
1.445.543
131.980
32%
23.273
17.374
22.394
30.406
21.669
24%
18.094
Pq Seguros S/A
125.090
13.750
9%
823
5%
Source: SISCORP
38
Market Mix
Major Numbers of Insurance, Pension and Capitalization - 2009
Companies
Equity
Reserves
Investments
Insurance
Premium
Written
Values in R$ thousand
Growth
Losses
Revenues from
Pension or
Capitalization
Net
Earnings
% over
Equity
INSURANCE COMPANIES
Previmax Previdência Privada e Seguradora S/A
12.844
6.993
19.879
21.033
26%
18.403
1.176
9%
128.590
408.893
426.759
184.328
22%
13.542
4.002
3%
50.607
24.274
13.856
63.152
53%
7.256
1.973
4%
1.055.002
-23%
42.225
136.282
276.583
221.517
331.771
0%
110.122
6.652
5%
Rural Seguradora S/A
27.680
11.263
32.752
6.000
-8%
5.022
1.937
7%
Sabemi Seguradora S/A
33.928
17.301
18.402
43.994
95%
21.885
5.020
15%
Safra Seguros Gerais S/A
60.577
33.954
87.928
41.562
58%
20.552
3.106
5%
255.857
1.272.707
1.562.100
300.945
6%
36.709
9.735
5.692
12.477
24.954
-11%
11.350
Prudential do Br Seguros de Vida S/A
Qbe Brasil Seguros S/A
Real Tokio Marine Vida e Previdência S/A
Royal & Sunalliance Seguros (Brasil) S/A
Safra Vida e Previdência S/A
Santa Catarina Seguros e Previdência S/A
Santander Brasil Seguros S/A
Santander Seguros S/A
Seguradora Brasileira de Crédito à Exportação S/A
148.163
82.770
184.151
142.739
-5%
23.786
2.360.554
15.842.882
16.864.279
3.796.357
93%
318.713
19.541
32.076
20.313
16.351
-9%
3.534
45
3.125
25.391
412.270
19.968
8%
905
9%
14.859
10%
263.700
11%
1.803
9%
Seguradora Líder dos Consórcios do Seguro DPVAT S/A
17.912
5.804
84.328
21.517
-99%
16.769
1.465
8%
Sinaf Previdencial Cia de Seguros
14.353
20.860
32.763
54.433
28%
26.980
1.392
10%
1.814.899
2.084.046
1.190.495
2.259.781
12%
1.096.116
241.904
13%
Sul América Cia Nacional de Seguros
Sul América Companhia de Seguros Gerais
20.924
39.434
37.787
22.046
-42%
19.188
Sul América Seguros de VidA e Previdência S/A
266.830
2.661.670
2.740.725
489.993
0%
200.519
Tokio Marine Brasil Seguradora S/A
138.194
513.917
302.238
579.729
4%
8%
Tokio Marine Seguradora S/A
674.392
863.306
1.048.197
1.135.019
Uaseg Seguros S/A
976.313
1.323.763
1.751.992
430.099
Ubf Garantias & Seguros S/A
Ubf Seguros S/A
Usebens Seguros S/A
Vanguarda Companhia de Seguros Gerais
3%
32%
309.233
2.273
2%
690.217
234.020
35%
268.282
30.797
3%
9.323
34%
37.019
17%
506
2%
101.627
25%
16.027
53.071
5%
3.358
27.815
320.267
87.664
336.974
-91%
92.266
212.649
405.486
528.192
229.861
14%
106.204
20.606
4.771
22.614
3.911
259%
331
Unibanco Aig Seguros S/A
Unimed Seguradora S/A
593
84.291
202.107
755
5.793
5.542
10.922
20.439
26%
17.869
642
11%
Vida Seguradora S/A
51.275
38.882
79.959
70.016
-9%
36.544
6.313
12%
Virginia Surety Companhia de Seguros do Brasil
60.391
271.383
145.893
182.817
23%
17.880
231
0%
Votorantim Seguros e Previdência S/A
890
5%
Yasuda Seguros S/A
536.717
227.897
284.955
246.551
15%
119.686
11.686
2%
Zurich Brasil Seguros S/A
106.679
325.808
164.897
427.588
86%
55.249
9.790
9%
55.336.170
217.001.550
220.710.887
76.817.606
13%
20.961.622
8.715.661
16%
SUM OF INSURANCE COMPANIES
18.530
19.007
7.873.664
Source: SISCORP
39
Market Mix
Major Numbers of Insurance, Pension and Capitalization - 2009
Companies
Equity
Reserves
Investments
Insurance
Premium
Written
Values in R$ thousand
Growth
Losses
Revenues from
Pension or
Capitalization
Net
Earnings
% over
Equity
PRIVATE PENSION ENTITIES
Acvat- Previdência Privada
4.202
339
656
1.026
-37
-1%
Aplub - Previdência Privada
67.015
279.416
164.547
130.040
13.492
20%
7.056
1.073
4.536
90
1.455
21%
Arc Previdência Privada
Arcesp Previdência Privada
1.585
17
66
79
-41
-3%
24.518
823
4.288
3.145
3.954
16%
Auxiliadora Previdência
4.143
1.159
1.987
-750
-18%
Bamércio S/A Previdência Privada
8.470
167
8.631
984
362
4%
Bmc Previdência Privada S/A
8.949
37
8.218
400
310
3%
Bp Previdência Privada S/A
8.046
101
1%
1.488
14%
Aspecir Previdência
Equatorial Previdência Complementar
Familia Bandeirante Previdência Privada
Gboex - Gremio Beneficente
Luterprev- Entidade Luterana de Previdência
Matone Previdência Privada S/A
Mbm Previdência Privada
Newprev Previdência Privada S/A
10.969
7.780
464
1.302
1.945
22.250
968
22.170
7.311
3.705
17%
100.981
59.877
59.106
131.669
-22.854
-23%
455
51.600
50.576
5.428
84
18%
423
5%
35.679
38.528
18.310
4.860
16%
-105
81%
8.226
31.027
8.278
-129
Peculio Abraham Lincoln - Amal
27.892
11.008
11.409
32.405
-10.377
-37%
Pecúlio União Previdência Privada
1.109
1
378
5
874
79%
Previcorp Previdência Privada
1.053
205
589
286
-17
-2%
13%
Previmil Previdência Privada
Recíproca Assistência
8.657
5.456
6.706
4.881
1.120
15.958
7.859
17.146
5.511
1.159
7%
712
35%
7%
RS Previdência
2.010
5.088
Sabemi Previdência Privada
6.895
1.861
12.644
2.050
4.373
2.297
481
1.316
7.763
2.835
1.419
11%
540
2.466
810
-406
-20%
57.891
11.719
57.405
8.527
9.412
16%
Uniprev União Previdenciária
2.235
3.667
6.655
2.890
-4.179
-187%
Upofa União Previdencial
8.362
258
1.598
624
-447
-5%
454.520
475.508
502.244
361.499
6.198
1%
Sociedade Caxiense de Mútuo Socorro
Sucv União de Previdência
União Previdenciária Cometa do Brasil
SUM OF THE PRIVATE PENSION ENTITIES
Source: SISCORP
40
Market Mix
Major Numbers of Insurance, Pension and Capitalization - 2009
Companies
Equity
Reserves
Investments
Insurance
Premium
Written
Values in R$ thousand
Growth
Losses
Revenues from
Pension or
Capitalization
Net
Earnings
% over
Equity
3.196
18%
CAPITALIZATION ENTITIES
Aplub Capitalização S/A
17.631
10.733
10.738
Atlântica Capitalização S/A
65.213
32
66.014
Bradesco Capitalização S/A
626.486
3.023.628
3.601.332
1.991.358
Brasilcap Capitalização S/A
142.512
3.620.161
3.807.120
Caixa Capitalização S/A
313.136
1.888.300
2.276.105
3.112.429
2.277.466
3.282.786
23.547
206
9.444
Hsbc Empresa de Capitalização (Brasil) S/A
276.060
750.630
1.119.314
Icatu Hartford Capitalização S/A
244.128
1.318.089
Liderança Capitalização S/A
399.955
16.027
Companhia Itaú de Capitalização
Horizonte Capitalização S/A
Hsbc Capitalização (Brasil) S/A
Mapfre Capitalização S.A.
Nossa Caixa Capitalização S/A
196.572
3.870
6%
270.532
43%
2.257.058
85.076
60%
926.031
114.965
37%
1.716.915
174.908
6%
-6
-2%
286
8
0%
386.555
72.444
26%
1.439.306
808.042
58.651
24%
378.927
451.555
284.744
37.235
9%
7.715
21.242
16.646
3.013
19%
185
3%
5.476
5.604
Santander Capitalização S/A
419.698
1.384.327
1.723.724
663.029
138.222
33%
Sul América Capitalização S/A - Sulacap
212.608
277.362
321.921
559.381
68.251
32%
5.875.192
14.937.575
18.136.203
9.806.330
1.030.551
18%
61.665.883
232.414.634
239.349.333
18.041.493
9.752.409
16%
SUM OF THE CAPITALIZATION ENTITIES
TOTAL SUM
76.817.606
13%
20.961.622
Source: SISCORP
41
Chapter III
CNSeg and
the Institutional
Representation
of the Market
42
National Confederation of the General Insurance,
Private Pension and Life, Supplementary Health
and Capitalization Companies (CNSeg)
With registered office in the City of Rio de Janeiro, the National Confederation of the General
Insurance, Private Pension and Life, Supplementary Health and Capitalization Companies
(CNSeg) was formed on August 20th, 2008, by
vote of the 4 Federations: FenSeg, FenaPrevi,
FenaSaúde and FenaCap.
CNSeg was established to act as the utmost
entity of representation of the Brazilian insurance market, comprised by the segments of
General Insurance, Private Pension and Life,
Supplementary Health and Capitalization.
Institutional Representation of the Insurance Market
43
In the fulfillment of the institutional mission,
CNSeg is liable for congregating the major
leaderships of the sector, coordinating their
supra business political actions, representing
the market at the national and international
entities, preparing the strategic planning of
collective action, and developing federatively
common activities. And, considered the operation specificity of the various segments
represented in a confederative way, CNSeg
counts on four Federations aligned to its performance: National Federation of Capitalization (FenaCap), National Federation of Private
Pension and Life (FenaPrevi), National Federation of General Insurance (FenSeg) and
National Federation of Supplementary Health
(FenaSaúde).
On October 21st, 2009 it was held the General
Meeting of CNSeg and Fenaseg having as
agenda the Reform of the Bylaws and the
anticipation for the term end of the current
Board of Directors, from October 20th to
April 30th, 2010. At this date there will be
however elections for the Board of Directors
of Fenaseg and CNSeg, for the 2010/2013
triennium. The license numbers of the both
Board of Directors will be composed by the
same members, as the model “reflector”.
About the reform of the Bylaws, the main
changes were:
• Each three months the meeting of the Board
of Directors will count on the attendance of
Presidents of the State Trade Unions;
• The President of the Board of the
Seguradora Líder will attend the meetings
of Board of Directors, as non-voting (same
condition of Funenseg that attends the
meetings currently as non-voting, and thus
is remained);
• At the General Meetings, including in the
Election Meeting of the Board of Directors
of CNSeg, in case of draw, the President
will have deciding vote;
• To transfer to the Board of Directors the
several authorities of the General Meeting,
in compliance with the legal requirements;
• A same economic group may chair two
Federations.
44
Superior Board of Director of Fenaseg/CNSeg
President
João Elisio Ferraz de Campos
Centauro Vida e Previdência S/A
Permanent Members
Acacio Rosa de Queiroz Filho
Chubb do Brasil Cia. de Seguros
Antonio Cássio dos Santos
Mapfre Vera Cruz Seguradora S/A
Carlos dos Santos
Alfa Seguradora S/A
Federico Baroglio
Generali Brasil Seguros S/A
Francisco Caiuby Vidigal
Marítima Seguros S/A
Geraldo Rocha Mello
Medial Saúde S/A **
Jayme Brasil Garfinkel
Porto Seguro Cia. de Seguros Gerais
Jorge Estácio da Silva
Prudential do Brasil Seguros de Vida S/A
José Castro Araújo Rudge
Itaú Seguros, Vida e Previdência S/A
José Roberto Marmo Loureiro
Metropolitan Life Seguros e Previdência Privada S/A
Luis Emilio Maurette
Liberty Seguros S/A
Mário José Gonzaga Petrelli
Icatu Hartford Seguros S/A
Nilton Molina
Mongeral Aegon Seguros e Previdência S/A
Osvaldo do Nascimento
Itaú Vida e Previdência S/A
Patrick Antônio Claude de Larragoiti Lucas
Sul América Companhia Nacional de Seguros
Pedro Pereira de Freitas
American Life Companhia de Seguros
Pedro Purm Junior
Zurich Brasil Seguros S/A
Ricardo José da Costa Flores
Brasilcap Capitalização S/A
Thierry Marc Claude Claudon
Caixa Seguradora S/A
Superior Board of Directors – Remarkable People
Alberto Oswaldo Continentino de Araújo
Eduardo Baptista Vianna
Jorge Hilário Gouvêa Vieira
José Américo Peón de Sá
Manuel Sebastião Soares Póvoas*
Representative of the State Trade Unions
João Gilberto Possiede
Sindicato das Empresas de Seguros Privados, de
Resseguros, de Previdência Complementar e de
Capitalização nos Estados do Paraná e do Mato
Grosso do Sul
Miguel Junqueira Pereira
Sindicato das Empresas de Seguros Privados, de
Capitalização, de Resseguros e de Previdência
Complementar no Estado do Rio Grande do Sul
Audit Committee – Permanent Members
Haydewaldo Roberto Chamberlain da Costa
Bradesco Seguros S/A
Laênio Pereira dos Santos
Sul América Companhia Nacional de Seguros
Lúcio Antonio Marques
Companhia de Seguros Previdência do Sul
Audit Committee - Deputies
José Romano Furné
Brasilcap Capitalização S/A
José Maria Souza Teixeira Costa
Companhia de Seguros Aliança da Bahia
Luiz Sadao Shibutani
Allianz Seguros S/A
* Up to November 11th, 2009
45
Board of Director of Fenaseg/CNSeg
President
João Elisio Ferraz de Campos
Centauro Vida e Previdência S/A
1st Vice-President
Patrick Antônio Claude de Larragoiti Lucas
Sul América Companhia Nacional de Seguros
Vice-President – Permanent Members
Antonio Cássio dos Santos
Mapfre Vera Cruz Seguradora S/A
Jayme Brasil Garfinkel
Porto Seguro Cia. de Seguros Gerais
Geraldo Rocha Mello
Medial Saúde S/A *
Ricardo José da Costa Flores
Brasilcap Capitalização S/A
Vice-Presidents
Nilton Molina
Mongeral Aegon Seguros e Previdência S/A
Osvaldo do Nascimento
Itaú Vida e Previdência S/A
Direction
Antonio Eduardo M. de Figueiredo Trindade
Unibanco AIG Vida e Previdência *
Federico Baroglio
Generali Brasil Seguros S/A
João Franscisco Borges da Costa
HDI Seguros S/A
Mário José Gonzaga Petrelli
Icatu Hartford Seguros S/A
Múcio Novaes de Albuquerque Cavalcanti
Companhia Excelsior de Seguros
Paulo Miguel Marraccini
Allianz Seguros S/A
Pedro Pereira de Freitas
American Life Companhia de Seguros
Samuel Monteiro dos Santos Júnior
Bradesco Seguros S/A **
Renato Campos Martins Filho
Funenseg - Escola Nacional de Seguros **
*
**
Up to September 3rd, 2009
Guests
Audit Committee
Permanent Members
Haydewaldo Roberto Chamberlain da Costa
Bradesco Seguros S/A
Laênio Pereira dos Santos
Sul América Companhia Nacional de Seguros
Lúcio Antonio Marques
Companhia de Seguros Previdência do Sul
Deputy Members
José Fernando Romano Furné
Brasilcap Capitalização S/A
José Maria Souza Teixeira Costa
Companhia de Seguros Aliança da Bahia
Luiz Sadao Shibutani
Allianz Seguros S/A
46
Insurance Companies,
Capitalization Companies
and Open Private
Pension Entities
The operation of the insurance market is through
insurers formed as incorporated companies, with
nominative shares (Laws no. 6.404/1976 and
no. 10.303/2001). The insurance companies are
authorized to operate in General Insurance (NonLife), in Life Insurance, or in both. The insurance
companies authorized to operate solely in Life
Insurance may also to commercialize pension
plans, as set forth the Complementary Law no.
1089/2001. To operate Health Insurance, the
insurance companies should be specialized, as
set forth the Law no. 9.656/98.
The authorization to operate is granted by the
Minister of Finance, after the analysis of the
Superintendence of Private Insurance (SUSEP),
or by the National Agency of Supplementary
Health (ANS), as regards the insurance
companies specialized in health
The companies are affiliated to the 4 Federations,
according to their operations.
Insurance Companies: 115
Insurance Companies specialized in Health
Insurance: 13
Open Private Pension Entities: 28
Non-profit Open Private Pension Entities: 24
Capitalization Companies: 13
DPVAT Insurance
DPVAT insurance (Bodily Injury Caused by
Automotive Land-Road Vehicles or by its Cargo
to Persons Transported or Not) was created in
1974 to protect victims of traffic accidents all
over national territory. Since then, this social
protection sustained a series of changes aiming
at improving the service to population. The
administration of this insurance is made by
Seguradora Lider DPVAT, since January 1st,
2008.
Seguradora Líder DPVAT is an insurance
company with expertise in DPVAT Insurance and
was created to hold the administration of Pools
of several Insurance Companies acting in the
47
country interested to operate DPVAT insurance.
The joint operation of all 65 Insurance Companies
that currently compose the pool guarantees
more strength to the operations, ensuring the
service to victims and beneficiaries through
the extensive network distributed around the
national territory. The Insurance Companies that
integrate the pool remain liable for the guarantee
of the indemnities, also providing service to
eventual doubts and complaints of the citizen.
Seguradora Líder DPVAT however started to
represent them at the administrative and legal
sector of the insurance operations, resulting in
more wholeness and responsibility in the actions
centralization. In addition, it facilitates the access
by the Superintendence of Private Insurance
(SUSEP) in the supervision of Pools operations,
through the records made by Seguradora Líder
DPVAT. This new management model is aligned
with the most modern mechanisms of corporate
governance and administrative techniques used
by the Insurance Market.
In 2009, aiming at extending the population
knowledge about DPVAT insurance, Seguradora Líder DPVAT started a national campaign
of disclosure and clarification on this insurance.
Movies and posters were diffused on TV, magazines, radio, internet, outdoors and exterior
media of several Brazilian cities. In a simple
and didactic way, the campaign provided guidance about the channels to be used to claim
indemnities, seeking, thus, discourage the use
of intermediaries. The campaign was based on
research results made by Seguradora Lider DPVAT in several Brazilian cities and had the following slogan: DPVAT: The only insurance
that protects all the Brazilians.
Through the DPVAT Insurance Call Center,
it was possible to have a perception on the
effects of the publicity campaign: a growth
of almost 200% in the volume of calls. Only in
the last year, DPVAT Insurance the Call Center
received calls that surpassed the barrier of 400
thousand, arising from all over the country.
Another important step given by Seguradora
Líder DPVAT, initiated in the year of 2009,
was the implementation of the DPVAT Partner
program. That is a partnership with insurance
brokers around the country, named by the
Insurance Companies that integrate the pool.
In addition to extend the Service Stations to the
citizen, the purpose of the program is to inhibit
the action of intermediaries in the process,
besides to implement a policy to fight against
fraud and to reduce the legal actions.
With the DPVAT Partner program, the citizen
may receive orientation, file indemnity request
and follow the process progressing. This way,
DPVAT Partner acts also as a social agent within
its community, disseminating and presenting to
people the insurance concept, what may serve
to extend its image and, as a rule, to reinforce
the possibility to become the DPVAT Partner of
its entire community, including other insurance
modalities.
Thus, Seguradora Líder DPVAT seeks to
accomplish the mission to serve all the population
victim of traffic accidents with transparency, as
widely as possible, as can be proved by the
number and values of indemnity payments
in the year of 2009: more than 256 thousand
indemnities paid to traffic victims or to their
beneficiaries. From this total, 53,052 indemnities
were by death, 118,021 by permanent disability
and more than 85 thousand reimbursements of
medical-hospital expenses proved. The sum of
all the payments achieved R$ 1.8 billion.
It is always good to remember another important
social function of DPVAT insurance: to contribute
with the maintenance of the public health and
the national policy of traffic. From the total
accounted by the DPVAT Insurance, according
to the legislation in force, 45% are intended for
the Health Single System (SUS), for costing
the medical-hospital care of traffic accidents
victims all over the Country and 5% for the
National Department of Traffic (DENATRAN), to
apply in programs addressed to prevent traffic
accidents. In 2009 the value directed to both
bodies was more than R$ 2.7 billion.
46%
DPVAT – 2009 Indemnities - Number
By Permanent Disability
By Medical-Hospital Expenses
By Death
21%
33%
Council of Ethics
The Council of Ethics is bound to the Superior
Board of Directors of CNSeg.
On July 3rd, 2008 in Rio de Janeiro city, with
the attendance of representatives of the companies that committed to the Code of Ethics,
was held the meeting of the Council of Ethics of
the insurance market, where it was elected the
first Board of Directors, composed by: President, Jayme Brasil Garfinkel; Vice-President,
José Américo Peón de Sá. For an initial two-
year term, jointly with the President and VicePresident, were elected the following members:
Márcio Serôa de Araújo Coriolano, Mário Teixeira de Almeida Rossi and Marivaldo Medeiros.
For one-year term, were elected the members:
Antônio Eduardo M.F. Trindade, Carlos André Guerra Barreiros, José Fernando Romano
Furnê, Maria Helena Darcy de Oliveira, Oswaldo
Mário Pego de Amorim Azevedo and Therezinha de Jesus Corrêa.
48
At the same meeting, it was presented to voting
and approved, the final wording of the Internal
Regulation of the Council, with increases and
amendments indicated by the members in attendance to the meeting. Regarding the composition of the Board of Directors, the operation
beginning of the Council and approval of the
Regulation wording, a letter was sent to the Superintendent of SUSEP with request for sending
to CNSP.
International Meeting of Insurance
Association (IMIA)
Business Action - Executive Committee:
João Elisio Ferraz de Campos
The Council of Ethics already analyzed some
cases in 2009, demonstrating the need of the
Council. Suggestions and updating request for
the Guide of Good Practices of Vehicles and the
Guide of Good Practices for Fraud Reduction
and Prevention, respectively, were also sent to
FenSeg and to Direction of Protection to Insurance of CNSeg. Also in 2009, the Council of
Ethics suggested amendments in Code of Ethics of the Market, based on the needs identified
and there was the reelection of the members
whose term would end in 2009.
Brazilian Association of Financial and
Capitals Market Entities (ANBIMA)
Council of Regulation and Best Practices
for the Investment Funds Industry: Paulo
Marraccini
Council of Certification: Oswaldo do
Nascimento
Councils, Commissions,
Chambers, Committees
Fenaseg/CNSeg has institutional representation, by their higher chief or representatives in
the following bodies:
Council for Economic and Social
Development (CDES)
Member: João Elísio Ferraz de Campos. Re
elected in August 26th, 2009.
Advisor: Suzana Munhoz
National Confederation of the Financial
System (CONSIF)
Permanent Director: João Elísio Ferraz de
Campos
Commissaries: Marco Antonio Rossi and
Patrick Claude de Larragoiti Lucas
Inter-American Federation of Insurance
(FIDES)
Associated Member: CNSeg
International Insurance Society (IIS)
Corporate Member: CNSeg
International Association of Insurance
Supervisors (IAIS)
Observer Member: CNSeg
49
National Association of Credit, Financing
and Investment Institutions (ACREFI)
Member: João Elisio Ferraz de Campos
Directive Plan of the Capital Market
Representative: Nilton Molina
Group of Business Leaders (LIDE)
João Elisio Ferraz de Campos e Patrick Larragoiti Lucas
Brazilian Center of International
Relationships (CEBRI)
Trustee Council: João Elisio Ferraz de
Campos
Brazilian Center of Intermediation and
Arbitration (CBMA)
Members: João Elisio Ferraz de Campos e
José Américo Péon de Sá
Directors: Horácio Cata Preta e Salvador
Cícero V. Pinto
SUSEP - Accounting Special Commission
Holder: Haydevaldo Roberto Chamberlain da
Costa
Deputies: Laênio Pereira dos Santos e Dênis
dos Santos Morais
SUSEP – Actuarial Technical Chamber
Almir Ribeiro e Jair Lacerda
SUSEP – Working Group on
Circular 380/08 – Money Laundering
10 representatives of the insurance market
Council of Appeals of the National System
of Private Insurance (CRSNSP)
Holder: Glória Faria
Deputy: Salvador Cícero
Brazilian Committee on MercoSeguros
Representative: José Carlos de Almeida
Consultative Committee on Microinsurance
Composition: SUSEP; CNSeg; Fenacor;
Funenseg.
Holders: Antonio Cássio dos Santos and
Jayme Brasil Garfinkel.
Deputies: Solange Beatriz Palheiro Mendes
(FenaSaúde) and Hélio Oliveira Portocarrero de
Castro (FenaCap).
Deliberative Council of the Workers’
Support Fund (CODEFAT)
Member: João Elisio Ferraz de Campos
Deputy: Ricardo José Flores
Group of Technical Support of CODEFAT
Holder: Nilton Molina
Deputy: Suzana Munhoz
Consortium for Insurance Market
Regulation (CRMS)
Executive Commission: Horácio Cata Preta
Insurers and Bankers Club
Vice-President: Horácio Cata Preta
National School of Insurance (Funenseg) –
Board of Directors
Members: Miguel Junqueira e Mauro Batista
Executive Direction of CNSeg / Consultancies and Advisories
Council of Representatives
Superior Board
of Directors
Council of Ethics
President
João Elisio Ferraz de Campos
Direction of Institutional
Affairs and Reinsurance
Maria Elena Bidino
Permanent Committee on
Institutional Affairs (CEPAI)
Direction of Government
Relations
Legal Consultancy
Consultant Salvador C. V. Pinto
Advisory Gloria Faria
Technical Consultancy
Audit Committee
CRMS
FUNENSEG
José Ismar Alves Torres
Antonio Mazurek
Advisory Fabiano Campelo
Press Relations and
Communications
Imobiliária
Seguradoras Reunidas
Geraldo Bolda
Board of Directors of
the Central of Services
Central of Services
Dir. Horácio Cata Preta
Advisory for Special Projects
Suzana Munhoz da Rocha
Council of Protection
to the Insurance
Direction of Protection
to the Insurance
Sérgio Duque Estrada
Direction of Management
and Finances
Luiz Mendonça
Library
Events and
Publications
Juscenira Oliveira
Leila Pontes
Ronaldo Youle
50
CRMS – Consortium for
Insurance Market Regulation
Consortium for Insurance Market Regulation
(CRMS) was instituted by the Protocol signed
in December 6th, 1974, subscribed by the
Superintendence of Private Insurance (SUSEP)
Brazilian Reinsurance Institute, currently IRB –
Brasil Resseguros S/A and National Federation of
Private Insurance and Capitalization Companies
– Fenaseg.
Since its constitution and until July 6th, 2000
CRMS was managed by IRB – Brasil Re.
The Executive Commission (COMEC) is the
managing body of CRMS and is composed by
representatives of Fenaseg, IRB – Brasil Re and
SUSEP.
While the Technical Committees are constituted for
indefinite term and deal with a varied list of topics,
the Working Groups are formed to make progress
on specific and punctual themes, and may work
in partnership with other entities and count on
advisors; they may work for a long time or may
terminate with the completion of the work.
The Committees follow the rules of the new Internal Regulations approved on September 2009
Technical Committees and Working Groups
bound to CNSeg:
Actuarial Committee (CAT)
Committee on Management and Finances (CAF)
Committee on Arbitration (CARB)
Committee on Legal Affairs (CAJ)
According to the CNSP Resolution no. 26,
dated February 17th, 2000 and the Meeting
Minute of the Executive Commission dated
March 31st, 2000, Fenaseg was elected as the
new manager of CRMS and the funds arising
from FGGO, provided in the Article 5 of the
said Resolution. Such funds are addressed to
attend eventual expenses of the financing and
maintenance of the Seguradora Minera, whose
controlling interest belongs to CRMS.
Committee on Internal Controls (CCI)
The financial funds received were duly invested
in the financial market, in several Banks, attenuating eventual risks.
Working Group on Money Laundering (with SUSEP)
The lawsuit (no.96.02.34742-2), in which Brasillider, former stockholder of the Seguradora
Mineira, questions the transfer of controlling interest to CRMS, was denied by the 3rd Panel
of the Regional Federal Appellate Court (TRF)
– 2nd Region, and the plaintiff appealed a decision. The plaintiff appeals judgment at the Superior Court of Justice (STJ) and the Federal
Supreme Court (STF).
Committee on Consumption Relation
Committee on Human Resources (CRH)
Committee on Reinsurance (CRE)
Committee on Processes and Information Technology (CPTI)
Committee on Ombudsman Service (COUV)
Committee on Microinsurance (with SUSEP)
Working Group on Workers’ Compensation Insurance
Working Group on Climate Changes
Working Group on Intermediation (with Fenacor)
Working Group on Small and Medium Size Companies
Working Group on Article192 of the Federal Constitution
Working Group on Code of Insurance (Bill 3555)
Working Group on Education of the Microinsurance Consumer
Committee of Executive Directors (CNSeg and Federations)
Technical Committees
Committee of Executive
Directors
Technical Committees are provided for in the
Bylaws of CNSeg and are in charge of study
technical subject matters, upon analysis, discussion and proposition on subjects of general
interest of the insurance market, on which they
issue decisions, prepare working plans and
suggest acting standards aiming at solving dilemmas and standardizing procedures, making
regulatory or general recommendations.
The Committee of Executive Directors, created
by recommendation of the Board of Directors
of CNSeg (meeting held on May 13th), is composed by executives of the CNSeg and 4 Federations. The Committee has the purpose to
discuss policies and joint actions and to share
information, avoiding the dispersion and duplication of efforts. In 2009, were held 5 monthly
meetings.
51
Direction of Institutional Affairs and
Reinsurance (DIRER)
Director: Maria Elena Bidino
In 2009, amongst the different activities developed by DIRER, it should be highlighted the
investigation activities and studies intended for
the insurance market characteristics to the lowincome population, as much considering the
demand as the offer: Microinsurance.
In March, under motivation and orientation
of World Bank, CNSeg competed to the third
round of donations offered through Microinsurance Innovation Facility of the International
Labor Organization (ILO), sending the project
about “Changing Perception of the Insurance
to Low-Income Population”. 150 projects competed. CNSeg Project on microinsurance consumer education was one of the three selected
and will receive funds from OIT in the amount
of US$ 350 thousand. The project received the
name “Estou Seguro”, developed at Santa Marta Slum, in Botafogo, Rio de Janeiro.
During the period from March 22nd to 27th ,
the holder of the Board of Directors, Maria Elena
Bidino, integrated the microinsurance mission in
South Africa, promoted by World Bank, and organized by the Center for Financial and Regulation Inclusion (CENFRI), which program included
meetings and visits to: regulation bodies, insurance companies, several microinsurance delivery channels, low-income communities, insurers and administrators associations established
in Pretoria, Johannesburg and Cape Town. The
Brazilian commission was also integrated by:
Aparício Bento Zanzini (MAPFRE), Pedro Bulcão
(SINAF), Christine Zettel (SUSEP), Paulo Antonio Costa de Almeida Penido (SUSEP), Claudio Contador (Funenseg), José Luiz Valente da
Motta (Funenseg). Rodolfo Wehrhahn and Ramanathan Coimbatore Subramanian, representatives of the World Bank and two representatives of the insurance supervisory agency from
Mexico also integrated this delegation.
On July 28th/29th, President of CNSeg, the
holder of DIRER and the Advisor for Special
Projects, Suzana Munhoz, attended the meeting with Executives from International Labor Or-
ganization (ILO/OIT) in Switzerland, for planning
of the Project of Insurance Education for lowincome population.
From August 17th to 20th, at CNSeg,
representatives from ILO/OIT, Craig Churchill and
his Advisor Sarah Bel, coordinated the works on
education for microinsurance consumers with
the representatives and donors from the USA
and the countries that had their projects selected
by ILO: Kenya, Colombia and Brazil, with the
goal to harmonize the information according to
the ILO’s management and control standards.
CNSeg staff counted on the participation of
the holder of DIRER, of Leonardo Laginestra
and of Alexandre Neto and the advisory of the
Institute of Studies of Work and Society (IETS).
The expert Craig Churchill granted a press an
interview and gave lecture about the challenges
for development of the microinsurance, at the
Funenseg Auditorium.
The holder of DIRER, Maria Elena Bidino, represented CNSeg at the Consultative Committee
on Microinsurance of SUSEP together with the
Executive Director of SINAF, Pedro Bulcão and
the President of MAPFRE and the Committee
on Microinsurance of CNSeg, Antonio Cássio
dos Santos, to report the experience of the mission in South Africa, and to propose contracting
CENFRI, through Funenseg, in order to evaluate the Microinsuance Brazilian market and
to elaborate a report focused on the strategy
of its regulation. After the proposal approved,
from September 6th to 18th, representatives
of CENFRI, Hennie Bester, Doubell Chamberlain and Chistine Hougaard accomplished the
meetings agenda with 28 public and private institutions and realized qualitative research in Rio
de Janeiro and São Paulo. In September 19th,
CENFRI presented the preliminary result of the
meetings held in seminar offered to the insurance market.
On September 10th and 11th was performed
the I Workshop on Microinsurance (CNSeg/
Funenseg/SUSEP), when, amongst other
52
subject matters, SUSEP presented the result
of the work performed by the Consultative
Committee.
From December 2nd to 4th, were held meetings
with the private sector, at CNSeg and with
SUSEP, when the expert Hennie Bester
presented the conclusions of the study made at
the Microinsurance Brazilian market, subject of
the report delivered in January 2010.
On December 21st it was entered into the
agreement with ILO, for the implementation of
the Project “Estou Seguro”, with duration of 16
months. This project, coordinated by the holder
of DIRER, aims at becoming aware and arising
in the population of C and D classes the interest
on insurance, as an efficient tool to avoid and to
mitigate risks. Its implementation will be made
in partnership with the IETS. The President
of CNSeg sent the Circular to the Insurance
Companies, inviting them to be partners of the
project, which counts on the participation of
Fenacor and Funenseg.
Committee on Consumption
Relationships
The consumer protection is an imperative of our
time, and is in the agenda of the challenges of
all industries, all over the world.
CNSeg constitutes the Committee, coordinated
by Maria Elena Bidino, to elaborate an action
plan addressed to the consumer relation. This
need was motivated by the work performed
under coordination of the Technical Consultant,
Ismar Torres, of the WG on Consumer Service
(SAC), on the effects of the Decree 6523/208
and Ordinance 2014/2008.
On October 13th, the holder of DIRER and
Cláudia Wharton, Superintendent of Mapfre,
participated of the meeting held at the Department of Consumer Defense and Protection
(DPDC), about the regulation proposal of the
Virtual SAC, presented by the Brazilian Institute of Customer Relation (IBRC). The Director
of DPDC, Dr. Ricardo Morishita informed that
DPDC does not identify the need to regulate the
Virtual SAC, clarifying that the intervention of the
State implies onus, and that the sectors should
prefer self regulation as a way to improve their
53
customer relation, without the need the presence of the State.
In December, the President of CNSeg, João
Elísio Ferraz de Campos, accompanied by the
holder of DIRER, Maria Elena Bidino, the Executive Director of the National School of Insurance, Renato Campos, and the President of
ARBECOR-RE, Carlos Alberto Protásio, participated of the event organized by the Federation of Insurers and Reinsurers of the European
Union, CEA: Consumer Protection Conference,
in Brussels. At this meeting of regulators, insurers, academics, politicians and consumer defense entities, it was possible to conclude that
the European insurance industry’s challenge is
to identify how to inform in a more objective and
concise way what is really essential, so that the
consumer may decide as regards the appropriate coverage to their expectations and needs.
The Presidents of Insurance Companies appointed their representatives to compose the
referred Committee, and the Board of Directors
of CNSeg approved the work agenda proposal
focused on several activities for 2010, celebrating the 20 years of the Consumer Defense
Code’s validity (Federal Law 8.078/90). March
3rd of 2010 was the day chosen to begin the
agenda, with the I Interactive Conference of Insurance Consumer Protection, also celebrating
the international day of the consumers rights
commemorated on March 15th.
Foreign Missions at CNSeg
CNSeg hosted executives of foreign insurance
and reinsurance companies that seek information
about the Brazilian market to include them to
their strategies as regards to Brazil.
• Lloyd’s – April 16th. Entourage composed
by more than 30 executives of the English
market, by the Director of International
Markets, José Ribeiro and by the President
of Council of Lloyd’s, Lord Levene. The
President of CNSeg hosted a lunch in honor
to the largest Lloyd’s entourage visiting a
foreign country. The entourage attended
lectures given by the holder of DIRER and
by the President of ABECOR-RE, Carlos
Alberto Lenz César Protásio. Both executives
had focused the expansion of the insurance
market from 90s and on the regulation of the
sector with emphasis on the first anniversary
of opening of the reinsurance operations,
celebrated on April 17th.
• Genebra Association - April 29th. Meeting
held with the Executive Director and General
Secretary of the Association, Patrick M.
Liedtke, aiming at agreeing the modus
operandis of CNSeg for collaboration of the
preparatives of the General Meeting of the
Genebra Association to be held in Rio de
Janeiro. The event will take place from May
25th to 28th, 2011. The 1st Vice-President
of CNSeg and President of Sul América,
Patrick Larragoiti, welcomed the executive of
Genebra Association. This meeting counted
on the attendance of representatives of
SUSEP, IRB-Brazil Re, ABECOR-RE and the
holder of DIRER, Maria Elena Bidino.
• Lord Mayor of London City – May 7th.
The entourage, composed by 11 integrants,
with the presence of the Britain General
Council, Tim Flear, was hosted by the
President of Generali, Frederico Baroglio,
the Director of CNSeg, representing the
President of CNSeg. The holder of DIRER
made a presentation of the new model
of institutional representation of Brazilian
insurance market, explained about the main
characteristics of the market and made
positive projections of growth for the market.
Following, the Executive Director of Insurance
National School, Renato Campos, and the
Coordinator, Maria Luiza Martins, presented
the several activities of the School.
• World Bank – May 28th. CNSeg and the
Committee on Home/Housing Insurance
of Fenseg hosted the Entourage of the
World Bank, interested in subjects related
to Mortgage Insurance and Home/Housing
Insurance. The President of FenSeg, Jayme
Garfinkel, attended the meeting.
hostess of the 14th meeting of international
insurance associations that is held before the
Annual Conference of the IAIS. That year, 28
representatives of the most important insurance associations of the world attended the
Conference.
• World Bank – October 26th. Meeting with
the expert in insurance of the World Bank,
Mr. Rodolfo Wehrhahn, about Consumer
Protection Insurance, object of his lecture at
IAIS Conference. It was approved the translation into Portuguese of the Primer Series on
Insurance, elaborated and edited by World
Bank, which is available at CNSeg website.
Lectures in National Events
• August 13th – The holder of DIRER, Maria
Elena Bidino, was discussant at the I National
Meeting of Actuaries, held in São Paulo and
organized by CNSeg and Funenseg.
• August 20th – Opening class given at the
MBA in Insurance and Reinsurance on
“New Challenges of the insurance Brazilian
market – Reinsurance, Microinsurance and
Rural Insurance”, held in Rio de Janeiro and
organized by Funenseg.
• September 22nd – Lecture about the
Microinsurance and Reinsurance Market,
given during the II Actuary Week of Federal
University of Rio de Janeiro (UFRJ).
• October 1st – Training about operational
questions of the reinsurance, given at KPMG,
held in São Paulo.
• October 13th and 15th – Class given at the
MBA in Insurance and Reinsurance, held in
Rio de Janeiro and organized by Funenseg.
• November 30th – II Seminar on Ombudsman
Service held in Rio de Janeiro and organized
by CNSeg.
Financial Education
• Financial Services Authority (FSA) – August
5th. Meeting with Mrs. Olivia Davids, from
the Consumer Education Department of the
regulator agency of the financial system from
South Africa, and representatives of SUSEP.
On November 25th, 2009, Mr. Waldemir
Bargieri and Mrs. Simone Knust Thuler Cândido
presented at CNSeg the National Strategy for
Financial Education (ENEF) to the Board of
Directors of the Confederation.
• International Meeting of Insurance Association (IMIA) – October 29th. CNSeg was the
During the presentation it was explained that
the goal is the development of a national project
54
for Financial Education, initiative of entities
and integrating bodies of the Committee on
Regulation and Supervision of the Financial,
Capital, Insurance, Pension and Capitalization
Markets (COREMEC), and that serves to a
current need of the society.
The presentation demonstrated that the
economic, social and technological changes of
the recent years have been appointing to the
urgency in implementation of actions with the
purpose to educate financially the population,
and not only in Brazil. All over the world, the
financial market is even more sophisticated.
Through the Financial Education, consumers
and investors would improve the comprehension
on financial products and also would develop
abilities and safety to know the risks and
opportunities, in order they may make their
choices consciously and know where to search
for help, then improving the relationship with
their finances.
Thus, Brazilian government constituted in November, 2007 a working group with representatives of the Brazilian Central Bank, Securities
Commission (CVM), coordinator of the WG,
Secretariat of Open Private Pension (SPC) and
Superintendence of Private Insurance (SUSEP),
to develop a proposition of National Strategy
for Financial Education, providing for the performance of a national inventory of actions and
projects for Financial Education in the Country.
This WG will also organize a research that will
map the level of financial knowledge of the
Brazilian Population.
The strategy has as main objectives:
• To promote and to foment the culture of
Financial Education in the Country;
• To extend the comprehension level of the
citizen to make conscious choices related to
the administration of their funds;
• To contribute for the efficiency and strength
of financial, capital, insurance, open private
pension and capitalization markets.
The guidelines that direct the actions of the
Strategy are the following:
•
•
•
•
Permanent State Program;
Actions of public interest;
National scope;
Centralized management and decentralized
performance;
• Three levels of acting (information, formation
and orientation);
• Permanent and periodic evaluation and
review;
• Participation of public entities (MEC, MJ, MD)
and private (ABRAPP, ANBIMA, BM&F and
BOVESPA, CNSeg and FEBRABAN).
Technical Committees
The Direction of Institutional Affairs coordinates
the works of the Technical Committees of
CNSeg: Reinsurance, Ombudsman Service,
Arbitration and Human Resources.
Committee on Reinsurance
President: Marcus Viana Clementino
Number of Meetings: 5
Number of Members: 21
Major Subjects Matters Discussed:
The ENEF’s success will contribute to create a
more conscious financial consumption by the
population, to ensure the knowledge of accepted risks by the consumers and to reinforce
the stability and trust in the National Financial
System.
In addition to actions intended for the adult target
public, ENEF provides for actions specifically
addressed to the Financial Education at the
Schools, following a world trend. The effects
of theses actions will only be noted at medium
and long term, but they are essential for the
sustainability of this government effort and the
civil society, by partner entities in such project.
55
SISCOR – Reinsurance Offer Control
System
SISCOR, that shall be made available for tests
and approval on July 2010, will permit to control
the reinsurance offers to the local reinsurance
companies – CNSP Resolution no. 168/2007
(40% of the risks) and will support the insurance
companies when supervised by SUSEP.
Moreover, the system will make possible
the offer of excess not accepted by the local
reinsurance companies to the admitted and
eventual reinsurance companies, and the
performance and organization of statistics
related to the offers.
Tax on Financial Transactions (IOF) in
Reinsurance operations
Meetings were held with representatives of
the Secretariat of Economic Policy, Brazilian
Central Bank, Federal Internal Revenue aiming
at reducing to zero the percentage of the IOF
on the foreign currency entry in Brazil resulting
from payments made by foreign reinsurers. The
reasons and justifications were consolidated
in Official Letters signed by the Presidents of
CNSeg, ABER and ABECOR-RE.
On November 24th, it was held meeting for
elaboration of wording proposal of the DecreeLaw that would reduce to zero the IOF percentage in reinsurance operations.
Accounting of the Committee on
Reinsurance
CNSeg, ABER and ABERCOR-RE did not agree
with the accounting classification of the committee on reinsurance paid by the reinsurer to
the cedent, as Earned Premium of the Cedent,
according to understanding of the DECON of
SUSEP. A letter was sent to SUSEP with technical justifications, when were held several meetings. The holder of DIRER, Maria Elena Bidino,
was invited to participate of the meeting at the
Committee on Accounting Pronouncements to
defend the standpoint of CNSeg, together with
representatives of IBRACON and ABER.
Committee on Ombudsman
Service
President: Mário Rossi, Mapfre Vera Cruz
Seguradora S/A
Number of Meetings: 5
Number of Members: 36
Major Activities:
Event – November 30th – II Seminar on
Ombudsman Service of the Insurance Market,
at the Funenseg auditorium. More than one
hundred practitioners attended the meeting,
whose theme was “Transparency in the
Customers Relation”. Relevant participations:
DPDC, SUSEP, PROCON-SP.
DPDC – Approach with the DPDC, of the
Secretariat of Economic Law of the Ministry of
Justice. Contact with Dr. Ricardo Morishita, to
propose the retake of the ombudsman service
joint committee/DPDC and the pilot project
with PROCON of Bahia or other state with
larger number of complaints, in order to know
the actual situation of the consumer service.
Based on this meeting, was created, at CNSeg
website, a space for the Insurance Companies’
ombudsman services, with links for the Insurance
Companies’ Ombudsman websites. It was also
created an e-mail: (comissao.ouvidoria@cnseg.
org.br) to centralize eventual complaints by the
assureds.
Bill no. 342/2007 – Monitoring and sending
of revise suggestions of the Bill no. 342/2007
which disposes on the activities of Ombudsman
Services in Private and Public Companies and
set other arrangements.
Committee on Human Resources
President: Maria Helena Monteiro
Number of Meetings: 6
Number of Members: 29
Major Activities:
Lectures and presentations held at the
Committee on Human Resources:
Thematic Lecture with Trade Unions of the
Insurance Companies’ Employees, about
the following subjects:
• Trade Union Contribution.
• Rest Paid
• Institution of the insurance technician
position.
• Reduction of the working journey.
• Complaint agenda of the Joint Convention
of Work of the Insurance Companies’
Employees in 2010.
Diversity Valorization – Presentation of the
FEBRABAN Program for Professional Qualification – Inclusion of Disabled People at the Bank
Sector
Training Focused on Development Improvement - Lecture held by Franquality Consultoria
de RH
Identification Tools and Talents Management
– Lecture held by RH
Capital Consultores Associados
Technical Certification
In 2009 were issued 233 technical certificates:
Public Service – Insurance: 94
Public Service – Capitalization:15
Public Service – Pension: 5
56
Internal Controls: 31
Losses Adjustment – Motor: 37
Losses Adjustment– Insurance: 40
Losses Adjustment – Pension: 2
Direct Sale – Insurance: 6
Direct Sale – Pension: 3
From 2006 to 2009 we had a total of 7.282
certificates issued.
International Institutional
Relationships
Participation in international forums of insurance.
Mercosul
CNSeg is represented in the negotiations of
the Mercosul by the Brazilian Committee on
Microinsurance. Attending to various meetings
held by the official organisms in charge of the
negotiations in the Mercosul, the Committee
has been contributing to base the elaboration of
projects that aim at setting up the single market
of insurance of the constituent countries.
The Committee on Insurance (CS), organizational element of the Mercosul, continued to
handle with the changes, proposed by its Brazilian section, for the Milestone Agreement on Access Conditions and the Agreement Project on
Essential Conditions of Working. Regarding to
the Conditions of Working, after the analysis of
the fulfillment level of the Core Principles of Insurance emanated from IAIS, continues the discussion aiming at creating flexible rules to ensure the
adoption of international practices of supervision
and control in the Mercosul countries.
CNSeg attendance to SWG-5, through the work
carried out by its consultant, José Carlos de
Almeida, in the Mercosul forum, to handle with
subject matters of cargo insurance. As well as
attendance to negotiations amongst Brazil and
further Latin American countries at other specific forums of the Southern Cone, Bilateral
Agreements, or private representative entities,
due to the intensification of the meetings to
seek eliminating quickly the asymmetries, offering technical support to the government and
private entities. This occurred in several actions
to accelerate the integration process that shall
result in increase of the premiums volume of the
cargo portfolios: (i) improvement of the supervi-
57
sion system of the frontiers; (ii) increasing of the
minimum values of sum insured of the Liability
- International Transit Carrier-Cargo insurance
(RCTR-VI); (iii) implementation of the Contractual Liability for carriage of bus passengers,
enhanced in relation to that available in Brazil;
(iv) negotiations for the acceptance of additional
coverage for Suspended Taxes as guarantee
provided for in the Clause 16 of the International
Land Transit Carrier Agreement (ATIT). Such actions should represent an increase of the premiums volume in 2009, after making available the
Customs Guarantee coverage through fronting
operation for Brazilian carriers, a need especially
for exports.
With respect to bilateral agreements, were
concluded agreements with Guyana and
Suriname at the same terms of the agreements
entered into in the Mercosul.
Inter-American Federation of
Insurance (FIDES)
FIDES congregates representative entities of the
private insurance companies of the Americas
and Iberian Peninsula, as well as reinsurance
companies and institutions committed to promotion, professional qualification and insurance
and research, situated in 22 countries. Since it
was formed, in 1948, during the II Hemispheric Insurance Conference held in Mexico City,
CNSeg is its affiliated and has been contributing
for the development and strengthening for the
representativeness of the FIDES.
In the 32nd Hemispheric Insurance Conference,
held in Las Vegas, Nevada – USA, from
November 1st to 4th, 2009, the FIDES General
Meeting accepted proposal to issue a Las Vegas
Declaration with the intents of the insurance
markets, in its representativeness scope. Such
proposal was expressed in two declarations:
“Balance in the Regulation” and “Insurance for a
Better Life”, aiming at creating by the authorities,
conditions that encourage the insurance sectors
development and increasing the insurance
penetration as a way of economic development
and support to the population welfare.
At the same occasion, were elected for the Board
of FIDES, 2009 – 2011 biennium: President:
Enrique Rodriguez (Guatemala)
General Secretary: Recaredo Arias (Mexico)
1st Vice-President and President of the Center
and Caribbean Regional Commission: Ricardo
Cohen (El Salvador)
2nd President and President of the Andina
Regional Commission: Renzo Calda Giurato
(Peru)
3rd Vice-President and President North Regional
Commission: Pilar Gonzalez de Frutos (Spain).
President João Elisio Ferraz de Campo gave
lecture about “Perspectives of the Brazilian
Insurance Market” at Las Vegas Conference.
The speakers in the FIDES were the following
Brazilian Executives: President of Mapfre,
Antonio Cássio dos Santos, and Director of
Bradesco Vida e Previdência, Eugenio Liberatori
Velasques.
Upon convention with the Inter-American
Development Bank (BID) /Multilateral Investments
Fund (FUMIN), FIDES will participate of projects
development addressed to the microinsurance
implementation in Latin America. This initiative
is part of program to promote the economic,
social and institutional sustainable growth of the
region, through investments and operations of
technical cooperation.
International Association of
Insurance Supervisors (IAIS)
Formed in 1994, based on the expertise of the
National Association of Insurance Commissioners (NAIC), IAIS is composed by around 200 supervisory authorities of insurance of more than
190 countries, as members, and also counts
on the participation of more than 120 institutions/companies related to the insurance activity of countless countries, as observers. SUSEP
became to take part of the composition of its
members in 1996 and CNSeg, as observer, in
2002.
One of the major duties of IAIS is to establish
core international principles and standards to be
reference to the insurance supervisors from all
the jurisdictions for development of the systems
and practices to control the world insurance
activity.
The 16th Annual Conference of IAIS was held
from October 21st to 24th, 2009, in Rio de
Janeiro, under coordination of SUSEP and
support by insurance sector entities, national
and international, public and private, from
85 countries all over the continents. About
500 participants from hundreds of countries
discussed the theme “The Insurance as Means
for Socioeconomic Development”.
International Meeting of
Insurance Associations (IMIA)
Institutions that monitor and take part in the
IAIS annual conferences have been promoting,
simultaneously to those conferences, annual
meetings of the associations of insurance
companies, referred to IMIA, to handle with
themes relative to the standards under
discussion in the IAIS, as well as themes of
common interest by its members.
The following institutions attended the IMIA: ABI,
ABIR, ACLI, ACLI, All Russia Insurance Association Moscow, American Insurance Association,
ÁSISA, Association of Life Insurance Companies, Association of Spanish Insurers – UNESPA,
Canadian Life & Health Insurance Association,
CEA, CLHIA, CNSeg, FIDES, Gesamtverband
der Deutschen Versicherungswirtschaft, GIAJ,
Group of North American Insurance Enterprises, IIS, Insurance Council of Australia Limited,
IUA, Korea Insurance Research Institute, LIAJ,
Loyd’s, PCIAA, Piob and Toronto Centre, Polish
Chamber of Insurance, RIA, Russian Association of Motor Insurers, SAIA, The Geneva Association.
On July 18th, it was held an extraordinary
meeting, in Brussels coordinated by Insurers and
Reinsurers Federations of European Union (CEA)
that preceded the 1st International Conference
on insurance promoted by CEA. The theme was
“Global Lessons of a Global Crisis”.
In 2009, as the IAIS was held in Brazil, it
was the opportunity of CNSeg hostess the
representatives of the insurance international
federations and to coordinate the 14th meeting
of IMIA, on October 20th, which agreed themes
were the following: “Third Country Regulatory
Equivalency in Conjuction with EU Solvency
II”; “Microinsurance – International Overview”;
“Conduct of business”; “Network of Insurance
Associations”.
58
International Insurance
Association (IIS)
Instituted in 1965, it is a non-profit institution,
composed by more than 1,000 members from
92 countries. CNSeg is its affiliated since 2007.
The 45th IIS Seminar was held in Amman,
Jordan, from July 7th to 10th, 2009: Attended
the Seminar: President of CNSeg, João Elisio
Ferraz de Campos, Maria Elena Bidino (CNSeg),
Salvador Cícero Velloso (CNSeg) and Renato
Campos (Funenseg).
The seminar counted on the attendance of 500
insurance practitioners of more than 50 countries.
The theme of the Seminar was the global
demand of insurance, when were discussed
subject matters of the market interest, as the
consequences of the international financial crisis;
the reform of the international financial system
and its implications for the world insurance and
reinsurance industry; the image of the insurance
market; the creation of new products; and the
probable sceneries for the world insurance and
reinsurance industry.
At the opportunity, the President of CNSeg met
the President of Samsung Fire Marine DaeSub-Chi, and the new President and CEO of
IIS, Michael J. Morrissey, with whom, amongst
other subjects, discussed the preparations for
the seminar, which will be held in 2012.
Related LINKS:
OIT: http://www.oitbrasil.org.br
ILO:
http://www.ilo.org/global/lang--en/index.htm
WORLD BANK: Primer Series on Insuran¬ce:
www.worldbank.org./hbfi
CENFRI: http://www.cenfri.org
CEA: http://www.cea.eu
LLOYD’S: http://www.lloyds.com
IIS: http://www.iisonline.org
IAIS: http://www.iaisweb.org
FIDES: http://www.fides.org.br
GENEVA ASSOCIATION:
http://www.genevaassociation.org
IETS: http://www.iets.org.br
DPDC:
http://portal.mj.gov.br/DPDC/data/Pages/
MJ5E813CF3PTBRIE.htm
Technical Consultancy (COTEC)
Consultant: José Ismar Alves Tôrres
Mixed Actions
1. The holder of COTEC, José Ismar Alves
Tôrres, coordinated the work of three Technical
Committees of CNSeg, Management and Finances (CAF), Actuarial (CAT) and Internal Controls (CCI). He also participated and monitored
two Working Groups, one composed by Small
and Medium size Insurance Companies and the
other, for Intermediation, the later counting on
the attendance of representatives of Fenacor.
2. At the beginning of 2009, he acted jointly with
the representatives of 20 companies of the insurance market that were convened by the DPDC,
for the Public Hearing 03/2009, to report the
measures that were being adopted to comply
with the set forth in the Decree 6523/2008.
The WG that José Ismar Alves Tôrres was coordinating and that dealt with Customer Service
(SAC), due to the need indentified to build an en-
59
vironment for permanent discussions about insurance company/assured relationship, evolved
to the creation of the Committee on Consumption Relation, approved by the Board of Directors of CNSeg and started, since then, to be
coordinated by Maria Elena Bidino of DIRER.
3. During 2009, the holder of COTEC coordinated and forwarded a manifestation of the insurance market to the Public Hearing 02/2009 —
circular that establishes the new codification of
insurance branches and disposes on the classification of insurance coverages contained in
insurance plans, for accounting purposes. Such
manifestation resulted in the SUSEP Circular
395/09, dated December 3rd, 2009 and Public
Hearing 03/2009 – circular that disposes on the
Public System of Digital Entries (SPED), which
culminated with the disclosure of the SUSEP
Circular 397/09, dated December 14th, 2009.
4. He also coordinated the work that resulted
in the PRESI Official Letter 163/09 dated
November 11th, 2009, sent to SUSEP, by which
it was proposed the creation of an agenda of
prioritized subject matters for the insurance
market, about themes such as:
• Solvency: it was requested the schedule
change, so that the complete implementation
happens only in December, 2013. The
proposal based on the effects of the
international financial crisis, which reduced
a lot the funds available for capitalization of
the companies. There was also a suggestion
that SUSEP would elaborate a schedule for
implementation of the underwriting risk for
the other branches and the other risks;
• IFRS: the request was made in order to adopt
the publication requirements according to the
international standards, in 2010, only in respect
of the consolidated financial statements of
public-traded companies or that are required
to establish Audit Committee. The request
was guided by the observation that in many
countries around the world the adoption of this
accounting standard was being postponed
and that even the IASB, the entity in charge
for preparing the IFRS, recommended that
insurance companies would not invest funds
to meet the Phase I of the IFRS in 2010, since
there is an agenda created for adoption by
the U.S. of this standard only from 2014;
• High Level Forum: without prejudicing
the continuity of the discussion within the
technical committees, it was suggested the
creation of a high level permanent forum,
with representatives of the insurance market
and SUSEP, where they would discuss
the most impressive normative regulations
proposed, evaluate costs and benefits of their
implementations, as well as the opportunity
and deadline for implementation;
• Microinsurance: it was requested the removal of obstacles and the creation of incentives
for development of this segment in Brazil.
5. The holder of COTEC, José Ismar Alves
Tôrres, as one of the representatives of
CNSeg, attended the meeting with appraisers
of the Group of International Finance Action
(GAFI), in the scope of the Council for Control
of International Activities (COAF), where it was
discussed subject matters related to the money
laundering prevention, fight against terrorism
and business with Politically Exposed People
(PEP’s) under the Brazilian Insurance Market.
The said GAFI (or Financial Action Task Force
on Money Laundering (FATP), with its registered
office in Paris, was created in 1989 by G-7, under
the Organization for Cooperation and Economic
Development (OCDE), with the goal to analyze
measures, to develop policies and to promote
actions to fight against money laundering.
• SUSEP Circular 380/2008: it was requested
the creation of mixed Working Group,
composed by representatives of the insurance
market and SUSEP, in order to identify and
to review some regulatory provisions of this
Circular;
In 1990, GAFI published a paper entitled “Forty
Recommendations”, whose main objectives
are the development of a complete action plan
to fight against the money laundering and the
discussion of actions related to the international
cooperation intended for this purpose.
• Proportionality Principle: the proposal consisted that the small and medium size Insurance Companies should have different criteria with regard to regulation. This request is
echoed in the Directive of Solvency approved
by the European Parliament on April, 2009.
In this document, it is clear the legislator’s
concern about protection of smaller size
companies. One of the aspects addressed is
that very strict rules of solvency and capital
requirements may lead to an increasing concentration of the insurance market;
In1999, Brazil was invited to assume the commitment to follow those “Forty Recommendations”, as well as to play a role of leadership in
Latin America, and to be subject to a process of
mutual evaluation.
On February 2000, Brazil was evaluated by the
first time about its policies and measures against
money laundering, effectively implemented. On
June 2000, it was presented the final report
on the evaluation of Brazil and published the
approval of the Country to compose the GAFI,
60
demonstrating the agreement and knowledge
of that organism with the progresses reached,
certifying the good image of our Country before
the international community regarding this
theme. Since then, Brazil has been participating
actively of these works.
In 2004, further special “Nine Recommendations”
were included and, since then, that paper
started being referred to “forty plus nine
recommendations” of GAFI.
Recently, Brazil was subject to a new evaluation
process by the appraisers of GAFI, for the
purpose of verifying its progresses with respect
to the compliance with the recommendations of
best international practices.
In this evaluation process, were interviewed the
representatives of SUSEP and CNSeg, besides
three insurers groups selected by the appraisers
(Grupo Bradesco Seguros, Grupo Mapfre and
J. Malucelli).
Due to the concerns showed by the appraisers
of GFI, the Board of Directors of CNSeg decided,
by meeting held in November 25th, 2009, to
divulge and to share with others insurance
market leaders a summary report of this meeting
with appraisers of GAFI.
6. With the purpose to meet the requests sent
through the PRESI Official Letters 149/2009 and
163/2009, SUSEP created the mixed Working
Group, with representatives of that autarchy and
the insurance market, to deal with some issues
of the Circular 380/2008. The holder of COTEC,
José Ismar Alves Tôrres, was responsible for the
arguments and coordination of the work, in the
insurance market, and the first meeting of this
Group was held in November 2009, when were
addressed subjects that the insurance market
presented difficulties to comply with, arising
from the requirements set forth in the referred
Circular.
7. COTEC coordinated the creation project of
a statistic database of the Brazilian insurance
market, in the internal scope of CNSeg, for
diffusion at the Portal “Living Safe”, with
information on the four Sectorial Federations.
This work started to be developed in the last
quarter of 2009 and once concluded, will enable
61
that people interested in obtaining information
friendly about the development of the insurance
market.
8. The holder of COTEC participated of the
working coordination to create the Internal Regulation of the Technical Committees of CNSeg,
resulting in such working approval by the Board
of Directors, with the purpose to make changes
arising of the new institutional representation of
the insurance market, from the creation of new
four Sectorial Federations (FenSeg, FenaPrevi,
FenaCap and FenaSaúde), as well as to regulate and to improve its way of action.
A deadline was given to the current technical
committees are adjusted to the new regulation.
Technical Committees
The discussed and addressed matters in the
meetings of the technical committees are
presented in minutes, prepared by practitioners
of CNSeg, and approved by the attendants of
the meeting.
The meetings are held by video conference,
enabling the participation of the representatives
of members located in Sao Paulo city of and
neighboring municipalities, without needing to
travel to Rio de Janeiro, saving time and money
of the companies.
Committee on Management
and Finances (CAF)
President: Haydewaldo Roberto Chamberlain
da Costa, Bradesco Seguros S/A
Coordinator: José Ismar Alves Tôrres
Total Meetings Held: 8, with average of 24
attendants
Number of Members Enrolled: 95
Permanent: 49 Deputies: 46
Number of companies represented: 51
Major Activities: Meetings, Working Groups
and Actions:
• Representatives of CAF participated actively
of the accounting committee of SUSEP that
had as major themes the chart of accounts
for Insurance and Reinsurance Companies,
entries of the reinsurance operations and
commissions in the Insurance Companies and
convergence to the international standards
(IFRS).
• Representatives of CAF also attended the
meetings of the Committee on Accounting
Pronouncements – Working Group on
Insurance - IFRS 4, where it was discussed
with the representatives of the regulatory
agency (SUSEP), representatives of the
Brazilian Institute of Independent Auditors
(IBRACON) and representatives of external
audit, the convergence to the IFRS, in respect
of the insurance accounting.
• Participation of the representatives of CAF in
several mixed working groups, with representatives of Brazilian Association of Reinsurance
Companies (ABER) and advisory companies,
to deal with entries of reinsurance operations, especially the reinsurance commission,
with the purpose to found positioning which
was sent to Committee on Accounting Pronouncements (CPC) and SUSEP regarding
this theme.
• Participation of the representatives of CAF in
meetings that dealt with the shield of pension
plans.
• Periodic meetings with associated members
of CAF, where are reported the subjects
discussed at the Accounting Committee of
SUSEP, as well as are dealt with subjects
regarding to the amendments in the corporate and tax legislation, at the General Chart
of Accounts, discussions around the Law
12.007/2009, and the new regulations on the
SPED.
• The fiscal subjects are dealt with the subcommittee (SCAF), coordinated by Antonio
Carlos Nogueira Pedrosa, from Sul América
Seguros.
Actuarial Committee (CAT)
President: Almir Martins Ribeiro, Marítima
Seguros
Coordinator: José Ismar Alves Tôrres
Total Meetings Held: 12, with average of 23
attendants
Number of Members Enrolled: 84
Permanents: 42
Deputies: 42
Number of
companies represented: 48
Event Held:
I National Meeting of Actuaries (ENA) Themes:
IFRS/Liability Adequacy Test (LAT), reinsurance,
retention limit, audit and actuarial evaluation,
technical provisions, biometric table, solvency,
health insurance and actuarial indicators.
Lecture:
Evolution on the Sophistication of the Predictive
Models in the Price of Personal and Business
Lines
Speakers: Andrew Cooper and Cristina Mano
(Towers Perrin)
Major Subjects Matters Discussed at the
meetings:
• Intensive work was carried out by the
representatives of CAT jointly with other
technical committees, to offer suggestions
for the phase of the public hearing that
resulted in the SUSEP Circular 395/09, which
deals with the new branches coding. This
normative will provide great changes in the
operating systems of the companies, reason
why it has been subject of ongoing concerns
by the members of CAT.
• Works produced by representatives of CAT
to subsidize understandings and requests
formulated to SUSEP, related to the calculation
of UPR for the life and cargo segment.
• Representatives of CAT participated actively
in the discussions of the Technical and
Actuarial Chamber, created by SUSEP and
composed by representatives of the insurance
market and SUSEP, which had as main
themes the adoption of Liability LAT/IFRS,
and have been produced several minutes
about these meetings. In summary, the new
rules will consist to bring to present value
all the technical provisions, with the use of
different premises in the model, as well as the
constitution of a new provision called PLAT.
These changes will cause major impacts to the
insurance market, what demanded countless
internal works to support the discussion with
SUSEP and Board of the companies.
• Regular meetings with associated members
of CAT, where are reported the subjects
discussed at the Technical and Actuarial
Chamber of SUSEP, as well as referral of other
issues that are part of the permanent agenda of
62
the committee, as the creation of a line course
to the actuarial area at Funenseg, besides
the discussion of all programming to hold
the first national meeting of actuaries (I ENA).
Committee of Internal
Controls (CCI)
President: Assizio Aparecido de Oliveira,
Mapfre Vera Cruz Seguradora S.A.
Coordinator: José Ismar Alves Tôrres
Total of Meetings Held: 10, with average of 32
attendants
Number of Members Enrolled: 114
Permanent: 63 Deputies: 51
Number of companies represented: 52
Event Held:
IV Seminar on Internal Controls, Audit and Risk
Management
Themes: Internal Controls - view of the regulator,
solvency II, computerized management, risk
mitigation, prevention and business continuity.
Lecture:
Worldcompliance System - Record Database
and PEP’s
Speaker: Carlos Loureiro (Tech Supply)
Major Subjects Matters Discussed
at the meetings:
• The members of the CCI accompanied
and participated actively of all matters related to implementation of the SUSEP
Circular 380, as regards the actions to
fight against terrorism, money laundering and politically exposed people (PEPs).
• Working Groups were created, composed
by representatives of CCI, to prepare the
Guide of Good Practices in Insurance about
insurance investigation, audit of the system of
internal controls and losses audit.
• Studies were conducted which resulted
in proposal to SUSEP in order to permit to
make flexible the review criteria of the specific
internal controls to prevent frauds, regulated
in SUSEP Circular 344 (PRESI Official Letter
156/09 dated June 30th, 2009). The resulting
proposal aims at transferring from the external
audit to the internal audit the responsibility
for that review, so that to reduce costs for
the companies and to increase the scope of
works.
63
• It was created a Working Group, with
representatives of CCI, to examine and to
propose the development of the course
of Internal Controls, in partnership with
Funenseg, so that the interested professional
may have a comprehensive view of this area.
• Participation of the representatives of CCI
in meetings with the appraisers of GAFI,
culminating in the paper sent to the insurance
market, in which are highlighted the main
concerns in relation to the international
recommendations to fight against terrorism
and money laundering.
• Creation of Working Group that dealt with
the feasibility of the fourth consecutive
annual seminar of CCI, involving an intense
negotiation with external sponsors to enable
the entire agenda and logistics of the event.
Working Groups Small and Medium Size
Insurance Companies
Coordinator: Pedro Pereira de Freitas, American
Life Companhia de Seguros
Total of Meetings Held: 6, with average of 13
attendants
Number of Members Enrolled: 26
Number of companies represented: 19
Lectures:
Solvency II and Small and Medium Size
Insurance Companies
Speaker: Ricardo Pacheco (Ernst & Young)
Major Subjects Matters Discussed
at the Meetings:
• Discussion that resulted in proposal to SUSEP
to establish different rules for smaller size insurance companies (Proportionality Principle)
and the creation of the High Level Forum.
• Discussion on the impacts on smaller size
insurance companies of the new rules under
discussion that will result in convergence to
the IFRS, in particular the proposals for the
LAT.
• Discussion on the current rules of solvency
and minimum capital and theirs impacts on
the smaller size insurance companies.
• Monitoring difficulty and competition in regulatory environment in which does not differentiate the company size.
• Deepening of studies on proposals for joint
solutions intended for the costs reduction,
as in centralized negotiations on bank tariffs
charging and possible viability of common
Back Office for the smaller size insurance
companies.
Working Group of Intermediation
Joint Coordination: João Elísio Ferraz de
Campos, by CNSeg, and Robert Bittar, by
Fenacor
Total of Meetings Held: 2, with average of 18
attendants
Major subjects Matters Discussed at the
meetings:
• Database of insurance brokers, established
under the Central of Services of CNSeg;
• Self insurance – irregular performance of
the insurance activity by associations and
cooperatives;
• Discussions within the Mixed Working Group
for increased use of the Digital Certification in
the insurance market;
• Monitoring of the Bills at the Chamber/Senate
of common interest of insurance companies
and brokers;
• Monitoring of the discussions involving the
Bill 3.555/04;
• Analysis and manifestation of CNSeg about 49
points of the Brokers Congress (FlorianópolisSC).
Direction of Protection to Insurance (DISEG)
Director: Sergio Duque Estrada
Council of Protection to Insurance (CONSEG)
President: Paulo Miguel Marraccini
Integrated by 15 Executives representatives
of the Associated Insurance Companies,
CONSEG met in February, April, June, August and October 2009, alternately, in São
Paulo and Rio de Janeiro cities. These meetings had the purpose to monitor the implementation of several actions contained in the
Integrated Plan for the Prevention and Reduction of Insurance Fraud, as well as to control
the amounts allocated for development of the
program actions and activities. Among the
issues analyzed at the meetings, deserved
highlight the analysis and monitoring of covenants that meet the services of Denouncement Hot-Line against Insurance Fraud, technical and educational services, development
of computerized systems to support the implementation of actions and annual survey of
fraud quantification.
Integrated Plan for the
Prevention and Reduction of
Insurance Fraud
After six years from the implementation of the
actions provided for in the Integrated Plan,
CNSeg consolidated several institutional initiatives to assist Insurance Companies to
compliance with the provisions contained in
SUSEP Circular no. 344, of June 21st, 2007,
which established the requirement for internal
controls specific to the prevention of fraud in
insurance operations.
The program premise is the focus on prevention of fraud incidents to mitigate its practice,
even before contracting the insurance or the
occurrence of the losses events. This work is
directed not only to the professional environment of the insurance, but it also reaches the
insured public, which generally ignores the
criminal and civil effects applicable to crimes
against insurance, as revealed survey conducted in 2004.
Encouraging the exchange of technical
knowledge between Interlocutors named
by the Insurance Companies at CNSeg and
stimulating the improvement and specialization of the areas of analysis of the insured risk
and losses in all branches, CNSeg provides
access to information systems to identify
possible signals of irregularities, develops a
methodology to quantify the fraud to translate
into numbers the fraud behavior within the insurance sector. It also conducts specific lectures on the theme fraud prevention, makes
64
partnerships in specialization courses and is
even dedicated to the preparation of technical manuals related to the subject matter. All
this effort represents the engagement of the
insurance market to strengthen the system,
also working in collaboration with public authorities to reduce the practice of irregularities
against the insurance.
Following are the major achievements of
DISEG in 2009, with the most relevant
information about the implementation of the
actions that integrate this Plan.
Denouncement Hot-Line
against Insurance Fraud
Under covenants with the operators of the
State Denouncement Hot-Lines, the service
of Denouncement Hot-Line against Insurance Fraud aims at increasing the identification of fraud cases. Operating in the states of
São Paulo, Rio de Janeiro, Pernambuco, Rio
Grande do Sul and Espírito Santo, the society
is guaranteed by the anonymity and receives
a protocol for monitoring the process of denouncement. Assisting the police authorities to elucidate the frauds committed, these
services contribute to strength the insurance
market and to protect the good assureds
from the adverse effects of the fraud.
In Rio de Janeiro, the channel that receives
the denouncements is the telephone number
(21) 2253-1177. The states of São Paulo,
Pernambuco, Rio Grande do Sul and Espírito
Santo the service works through national call
by the number 181.
In 2009, 8,000 new posters were produced
as part of a publicity campaign for these
services, with the purpose to increase the
participation of the society and the general
public in the prevention of irregularities and
criminal acts against the insurance.
Relationship with the Public
Power, Technical Organizations
and Representative Entities
CNSeg, through several covenants with Governmental Bodies, Technical Organizations
and Representative Entities, collaborates with
the Public Power, by request and demand,
in the cases it is called to provide relevant
information for clarifying the fraud cases and
other felonies.
CNSeg, as Permanent Member, takes part
at the Thematic Chamber of Legal Effort of
the National Traffic Council (CONTRAN), in
Brasília.
65
Information Intelligence
Systems
ally since 2004, are generated the indicators
of fraud against insurance, composed, thus
unpublished historical series of such occurrences.
DISEG is in charge of development and
management, institutionally, computerized
systems based on information intelligence,
sharing and crossing data, aiming at offering
elements to the Insurance Companies that
may contribute with their initiatives of prevention and repression to the deviations of insurance business.
The consolidated results of the 6th Cycle of
the SQF show that in 2008 there was R$ 1.91
billion of claims in questionable losses, corresponding to 10.8% of the total value of the
losses. The value of the frauds that could be
confirmed amounted to R$ 214 million, 1.2%
lower than the sum assessed in the previous
year, and represented 11.2% of the value of
questionable losses, while in 2007 reached
14%. The commitment of the Insurance Companies to this edition of the survey reached
91% in participation and 82% in considered
answers.
Fraud Quantification
System (SQF)
Through the SQF, fed by the Insurance Companies in all the branches of insurance, except Health and Open Pension Funds, annuFraud Indicators - All Branches* - 2008
Values in R$
Loss
1.91 bi
17.8 bi
➡
Confirmed Fraud
➡
10.8%
Investigated Fraud
➡
Questionable Fraud
1.9%
Questionable Loss
Loss
1.2%
Loss with
Identified Fraud
Loss
0.34 bi
17.8 bi
Questionable Loss
0.21 bi
17.8 bi
Loss with
Confirmed Fraud
Loss
Investigated Loss
Investigated Fraud
Confirmed Fraud
18%
11.2%
19.9%
12.4%
0.21 bi
1.91 bi
➡
➡
Loss with
Identified Fraud
Questionable Loss
0.34 bi
1.91 bi
➡
Confirmed Fraud
➡
Investigated Fraud
Loss with
Confirmed Fraud
Questionable Loss
0.34 bi
1.73 bi
Loss with
Identified Fraud
Investigated Loss
0.21 bi
1.73 bi
Loss with
Confirmed Fraud
Investigated Loss
Earned Premiium
➡
6.6%
1.91 bi
28.9 bi
Confirmed Fraud
➡
Investigated Fraud
➡
Questionable Fraud
1.2%
Questionable Loss
Earned Premium
0.34 bi
28.9 bi
Loss with
Identified Fraud
Earned Premium
0.7%
0.21 bi
28.9 bi
Loss with
Confirmed Fraud
Earned Premium
➡
➡
* Excepting Health and Open Pension Funds
Variation in relation to 2007: largest smaller
66
The full results of this 6th cycle, detailed by
branches of insurance, in values and numbers,
was divulged to the insurance market and
related entities as a Guide for Quick Reference
and as a Full Report, with printing edition of
8,000 and 2,500 copies, respectively, the latest
being bilingual, in Portuguese and English.
These publications are also available at the
CNSeg website.
Guide for
Quick Reference
Rio Preto, Santos, Ribeirão Preto, Araçatuba,
Belo Horizonte, Juiz de Fora, Uberlândia,
Ipatinga, Varginha, Brasília, Goiânia, Cuiabá,
Palmas, Rondonópolis, Salvador, Porto Alegre,
Maringá, Curitiba, Blumenau, Florianópolis,
Joinville, Recife, Natal, Fortaleza, Maceió, João
Pessoa, Aracaju and Manaus.
DISEG conducted specialized training with a
total of 90 participants, offered to the integrants
of the call-center team and other technicians of
NGOs of the associated Denouncement HotLines in the cities of Rio de Janeiro/RJ and
Vitória/ES.
Also in partnership with the National School of
Insurance, was created the Course on Insurance
Investigation - Basic Module, available to the
market since 2006, to meet the demand in
Sao Paulo, Brasília and Rio de Janeiro, with
268 graduated students. In 2009, the Course
graduated 51 students in RJ and SP.
Full Report
Public Access to Web
Information
The access to the information on the actions of
prevention of insurance fraud is also available
at the portal of the Insurance Market www.
viverseguro.org.br, in the area reserved to
CNSeg, in the menu Services, under the title
Protection to Insurance. Among the options
offered are the numbers of fraud quantification,
the content of awareness lecture on the theme
fraud, the covenants of the Denouncement
Hot-Line against Insurance Fraud, among other
information. This content is also addressed to
the consumer public and the society in general,
in order to inform the population about the
consequences illicit acts like that may cause.
Lectures, Courses and
Seminars in 2009
The partnership between DISEG and Funenseg
provided the achievement of 60 lectures on
Prevention of Insurance Fraud, of mandatory
attendance for students of the Insurance Broker
License Course as part of the curriculum.
These lectures counted on attendance of 2,163
students in the cities of São Paulo, São José do
67
Educational action in the year of 2009 reached
an audience of 2,274 people, distributed by
percentage in the different formats of educational
events, as represented in the chart below:
Lectures, Courses and Seminars
2.2%
3.9%
93.9%
Lectures, Trainings and Courses
Trainings
Qualification Courses
In 2009, were commercialized 400 units of the
training of Prevention to Frauds in DVD format,
produced in partnership between DISEG and
Funenseg, by request of the Committee on
Internal Controls of CNSeg.
In the chart below it is possible to see the
evolution of the public in different educational
actions on prevention to insurance fraud,
performed from 2004 to 2009.
Lectures, Courses and Seminars
4000
3000
2000
1000
0
2004
Lectures
2005
2006
Qualification Courses
The insurance fraud has as result the raising
of prices of the coverage commercialized by
Insurance Companies, since the loss ratio is
the main factor in determining their prices. The
distortion of random effect caused by the fraud
in the losses occurrences reflects directly in
the warranty costs, reason why the prevention
and repression are obligations of the State,
2007
2008
External Seminars
2009
Trainings
Authorities, professionals who are activists
in the segment, society and consumers. In
this respect is engaged the program of the
Integrated Plan under the management of the
Direction of Protection to Insurance of CNSeg,
operating since February 2003, whose results
will be collected over time upon indicators and
metrics of the actions taken.
68
Central of Services (CESER)
Director: Horácio Cata Preta
Central of Services
The Central of Services of Fenaseg administrates 24 databases, from itself and from third
parties, whose content is made available for the
insurance mark and entities under convention.
The Insurance Companies use the information
to underwrite risks and to adjust losses, with the
purpose to add value to the products and services made available to their clients, and always
aiming at preventing fraudulent acts against the
Insurance, improvements of the risks under-
writing in all the branches of insurance and the
enhancement of the losses adjustment procedures.
Board of Directors of the
Central of Services
The Board is composed by 11 members representing the Confederation and the Federations,
and is chaired by the President of Fenaseg/
CNSeg.
Board of Directors
Full Name
Company
Representation
João Elisio Ferraz de Campos (Presidente) Fenaseg/CNSeg
CNSeg
Assizio Aparecido de Oliveira
Mapfre Vera Cruz Seguradora
FenSeg
Casimiro Blanco Gomez
Porto Seguro Cia. de Seguros Gerais
CNSeg
Eduardo Sérgio de S. G. Nunes
Generali do Brasil
FenSeg
Fabio Lins de Castro
Prudential do Brasil
Fernando Rodrigues Mota
Mongeral Aegon S/A Seguros e Previdência
Francisco Alves de Souza
União Previdenciária Cometa do Brasil - COMPREV
Marcio Serôa de A.Coriolano
Bradesco Saúde S/A
Natanael Aparecido de Castro
Brasilcap Capitalização S/A
FenaCap
Oswaldo Mário P.A. Azevedo
Sul América Seguros
FenSeg
Reinaldo D’Errico (*)
Grupo Liberty Seguros
FenSeg
FenaPrevi
CNSeg
FenaPrevi
FenaSaúde
(*) Mr. Reinaldo D’Errico, of Grupo Liberty Seguros substituted Mr. Emílio Vian Vieira, of Allianz Seguros S/A, who left the company in May/2009.
Meetings
During the year 2009, the Board held 10 meetings
to address issues related to services rendering
to the insurance market and administrative
matters of the Central of Services.
Subject Matters Approved
• List of Service Prices of the Central of services
- 2009;
• Budget of the Central of Services;
• Approval of monthly accounts of the Central
of Services;
69
• Covenants with DETRANS for operation
of the Vehicles Contracts Record System
(SISCORF) and Leasing Purchase Option
Electronic Information System (SIVEL);
• Amendment of the Contract with GRV
Solutions S/A for the operation of the
SISCORF and SIVEL;
• Use of BDCor to meet SUSEP Circular no.
380;
• Support to the V Insurance IT Meeting, held
on November 13th, 2009.
Projects Approved or Analyzed
• National Record of Losses - Cargo;
• Weather Forecast Monitoring System CLIMATEMPO;
• Central of Insurance Policies and Contracts
Securitization (CESAC/CELISEG);
• Electronic Document Exchanging System
(SIDE);
• Employees Record Data Verification System
at the FGTS base (SIVCAD);
• Politically Exposed People Identification
System (SIPEP);
• Reinsurance Offers Control System
(SISCOR);
• Liens Automatic Settlement System (SILAG).
Services Introduced
Meetings
During 2009, CPTI held 12 meetings to deal
with themes related to infrastructure of IT,
adoption of standard by the insurance market,
and compliance with the SUSEP regulations.
Projects Approved or Analyzed
• VI Insurance IT Meetting;
• Acord;
• Digital Certification;
• IT Metrics of the market
Working Groups and Services
Monitoring Groups
Monitoring Group on RNS – Motor Risks
Coordinator: Gilvan Alves, Sul América.
• Leasing Purchase Option Electronic
Information System (SIVEL);
• Vehicles Financing Contracts Record System
(SIRCOF);
• Improvements and introduction of
charging by the access – SCA – Motor –
Reimbursement;
• Introduction of charging by the access to the
systems on October 2009 – SCA – Legal
Patio;
• Development of Vehicle Safety Certificate
Issue (ECV) additional module to support the
certified survey companies – National System
of Control and Vehicle Safety Certificate Issue
(SISCSV);
• Funds for research and technical studies
– Vehicle Experiment and Safety Center
(CESVI);
• National Record of Losses (RNS) – Personal
Risks;
• National Record of Losses (RNS) – Property
Risks.
Monitoring Group on RNS – Personal Risks
Coordinator: Acácio Fernandes, Sul América
Seguros
Committee on Processes and
Information Technology (CPTI)
The following services are available for use
by the Insurance Companies and associated
entities:
• Insurance Companies that are clients of the
Central of Services (see table 1);
• Systems of the Central of Services
(see table 2);
President: Maria da Glória Guimarães,
Companhia de Seguros Aliança do Brasil
Coordinator: Horácio L.N. Cata Preta,
Fenaseg/ CNSeg
Monitoring Group on RNS – Property Risks
Coordinator: Marco Bittencourt, Porto Seguro
Monitoring Group on RNS – Cargo Risks
Coordinator: Rose Matos – Porto Seguro
Subcomittee on Central of Bonus
Coordinator: Marcelo Ordonez – Allianz
Seguros
Monitoring Group on RNS – Frontiers Project/
National System for Identification of Vehicles
in Transit (SINIVEM)
Coordinator: Abelardo Guimarães – Bradesco
Auto e RE
Available Services
70
71
16
15
15
15
15
14
14
14
14
14
14
13
13
13
13
11
11
10
9
8
5
3
3
2
1
1
Minas Brasil / Zurich
Sul América Seguros
Brasilveículos
Alfa Seguradora
Porto Seguro
Bradesco Seguros
Mapfre
Hdi Seguros
Unibanco / Itau Seguros
Maritima Seguros
Caixa Seguradora
Azul Seguros
Generali Seguros
Liberty / Indiana Seguros
Tokio Marine Seguradora
Mitsui Sumitomo Seguros S/A
Yasuda Seguros S/A
Royal e Sunalliance Seguros (Brasil) S/A
Banestes Seguros S/A
Confiança Cia de Seguros
Conapp Cia Nacional de Seguros
Hsbc Seguros (Brasil) S/A
Aliança do Brasil
Capemisa Vida e Previdência
Seguradora Líder DPVAT
American Life
● Do not access the service
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
service
22
●
●
21
Central of
Bonus
RNS
Motor
● Access the
16
Chubb Seguros
Total of Insurance Companies
17
Allianz Seguros
Insurance Companies
Number of
Services
Used
24
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
DPVAT
Tickets
Paid
23
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
23
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
RENAVAM RENAVAM BIN - Robbery/
- BIN Theft
Industrial
23
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
RENAVAMBIN - State
CESER – Insurance Companies that Used the Services in 2009
21
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
RENACH
20
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
19
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
SICON SNG
19
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
SNVA
19
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
Project
Frontier SINIVEM
15
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
SCA
Legal
Patio
15
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
SCA
Motor
14
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
Vehicles
being
Analyzed
7
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
RNS
Personal
Risks
6
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
RNS
Property
Risks
5
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
BDCOR
6
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
SINOB
4
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
ASCP
1
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
BDV
0
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
●
BDRF
Table 1
Central of Services – Services Available
Services
Table 2
Available for
Insurance Companies
Other Institutions
BDCOR
X
BDV
X
BDRF
X
BVS
X
BDSII
X
X
RENAVAM- BIN - State
X
X
RENAVAM - BIN - Industrial
X
X
RENAVAM - BIN - Robbery/
Theft
X
X
Central of Bonus
X
Services Developed Services Developed
in 2009
in 2009
X
X
X
X
BIV
X
X
CESAC/CELISEG
X
DENATRAN
DPVAT Tickets Paid
X
DPVAT Losses
X
Project Frontier - SINIVEM
X
RENACH
X
RNS Motor Risks
X
RNS Personal Risks
X
RNS Property Risks
X
SNVA
X
SCA Motor – Reimbursements
X
X
X
X
SCA Legal Patio
X
X
SCPC /ACSP
X
X
SIAC
X
SICON
X
X
SINOB
X
X
BDCSV
X
X
SNG Consults
X
X
RNS Credit and Guarantee
RNS Cargo Risks
X
X
X
X
SIBLOQ
X
SIGIP
X
SILAG
X
SIPEP
X
X
SISCOR
X
X
72
Credit Analysis (SPC) –
Commercial Association
of São Paulo (ACSP)
The agreement celebrated with ACSP allows
Insurance Companies to consult the various
databases of ACSP that provide record and
credit information, especially: SPC - Individuals
and Legal Entities; Use Check; Record Summary
of Individuals and Legal Entities; Use Seg; Use
Score; Use Phone and other for credit analysis
of their potential clients. In 2009 the service was
used regularly by three Insurance Companies.
Number of Consultations made by the Insurance
Companies in 2009: 107,259
Database of Insurance
Brokers (BDCOR)
Fenaseg celebrated agreement with Fenacor to
make available the Brokers Database, aiming at
satisfying SUSEP requirements, which determine
the requirements for previous consultation to
the brokers records for proposals acceptance
and commissions payments.
The system allows insurance companies to verify
if the Insurance Brokers are regularly recorded
and active, to obtain record information and
copies of the record papers, with significant
costs reduction in the documents management
of brokers that operate with the Insurance
Companies, through the following types of
consults:
• Consults for validating the broker record;
• Consult for checking the broker papers
(image of the papers):
• Download of record data and papers existent
in the database;
• Consults of Acting, Suspended, Cancelled
Brokers, or all the three options;
• Consults of Brokers – Individuals or Legal
Entity, or both;
• Consults by Individual Taxpayer Identity
Card (CPF) / National Register of Corporate
Taxpayers (CNPJ);
• Consults by key Word (part of name of the
person or of the corporate name);
• Consults by Federation Units (UF).
41,216 consults were made to BDCOR in
2009.
73
Database of Vehicles
Insured that Suffered Losses
of Unrecoverable Full
Indemnity (BDSII)
The Database of Vehicles Insured that Suffered
Losses of Unrecoverable Full Indemnity contains
the chassis and/or license numbers of vehicles
insured and fully indemnified and unrecoverable, such data sent by the insurance companies to the RNS Motor Risks. The BDSII was
created in fulfillment to a Conduct Adjustment
Term celebrated on October 6th, 2003 with the
Prosecution Office of the Distrito Federal and
Territories, and with the Prosecution of Justice
and Defense of the Customer Rights of the Distrito Federal.
413,575 consults were made to the BDSII in
2009
Central of Bonus
Operating since July 2001, the Central of Bonus enables the automatic confirmation of bonus among the Insurance Companies and the
improvement of the underwriting process of
motor insurance proposals.The system acts
quickly and safely, via internet and totally automated, exempting the use of documents in paper, and with effective protection mechanisms.
The Central of Bonus carries out severe control of answers to the consults, with permanent
exchange of information to solve the doubts of
every situation.
Twenty-five Insurance Companies that operate
in the Motor Insurance are committed to the
Central of Bonus, representing more than 98%
of the amount of premiums of motor insurance,
e by being highly reliable, some Insurance Companies make the bonus consultation prior to the
policy issue.
Central of Bonus also allows that the insurance
company, through the consultations received,
analyzes and monitors the locals or regions
where it is getting or losing insurances, and for
what other companies it is losing. Thus, it is
possible to make an efficient management of its
portfolio, new business and renewals.
In 2009 it were recorded 2,8 million of consults
to the Central of Bonus, with a monthly average
of 240,9 thousand consultations.
Total of Consultations in 2009
2.891.386
Average Timing for Answering (hours)
9h
Difference of Bonus (monthly average)
12,2%
Organisms of relevant strategic importance
committed to the SINIVEM, amongst them:
Ministry of Justice, represented by SENASP;
Ministry of Cities, by DENATRAN; Federal Internal
Revenue; Federal Highway Police; Federal
Police; Highroad Department of Paraná.
DPVAT - Tickets Paid
Due to these conventions, the information of
the SINIVEM are sent online to the INFOSEG
database, managed by SENASP, enabling,
together with bidirectional monitoring, to create
a series of research filters and reports with the
information existent within that database.
The insurance companies may access the
DPVAT Insurance database – Tickets Paid
through three ways: via GR4, via Quality and via
Central of Services of Fenaseg.
SINIVEM, besides to identify digitally the vehicles
license number, also identifies its model and
color through the System of Identification of
Vehicles Models (SIMOV).
It is possible to get information about payments
of this insurance, identification of the vehicle
(chassis and license number) and the owner
(name and CPF/CNPJ).
SENASP may issue, upon request of the
Insurance Company, “Certificate of Vehicle
Transit”, that certifies the transit of the vehicle
by one of the stations, indicating the direction,
date and license number, with official signature.
Such paper increases the rejections to pay the
loss of robbery/theft.
Economy in 2009 (R$ thousand)
1.768,63
RNS Motor also makes automatic consults to
DPVAT – Tickets Paid to validate the chassis of
the vehicles.
In 2009 were recorded 2,588,099 consultations.
Frontiers Project / SINIVEM
The Frontiers Project is one of the most
successful projects introduced by the Central
of Services that enabled large integration of the
Motor Insurance Companies with the authorities
of Public Safety, especially with the Federal
Highway Police. SINIVEM, an integrated system,
is the operating tool of the Frontiers Project and is
highly established in nine supervision locations,
controlling the flow of the vehicles going to the
international frontiers and also between the
states of Rio de Janeiro and São Paulo, in the
Presidente Dutra Highway.
The system storages in the database of
INFOSEG, located in the National Secretariat
of Public Safety (SENASP), of the Ministry of
Justice, the photos and data of the vehicle in
transit, totalizing, in 2009, more than 31 million
of records, and provides reports to the Insurance
Companies.
In 2009 the Insurance Companies requested
262 Certificates of Vehicles in Transit, provided
by SENASP.
In 2009, the Insurance Companies obtained
global savings in the amount of R$ 19.8 million.
System of Policies Consultation
for Motor for Loss Recovery
(SCA Motor Insurance Recovery)
The system enables the registered companies
to identify the motor Insurance Companies for
the purposes to recover losses caused by third
parties.
SCA Motor Insurance Recovery aims at reducing
the expenses of the Insurance Companies
and making agile the processes of recovery of
accidents involving third parties, in cases such
third parties are insured of other Insurance
Company.
33,971 consultations were made in 2009.
74
SCA – Legal Patio – Recovered
Vehicles
When adhering to the SCA system – Legal Patio,
the Insurance Company authorizes the access,
by the company operator of the Legal Patio Rio
de Janeiro, and of other that may be established,
to the database of Motor insurance policies.
The purpose is to make agile the identification
procedure of the vehicles taken to the Legal
Patio, enabling the operator company to obtain
the information of the vehicle and the Insurance
Company, and send automatic notices on the
vehicles taken to the Legal Patio.
At the moment of the consultation, the Insurance
Company is noticed by email about the vehicle
taken to the Legal Patio and that this vehicle is
available for it.
Total of 11,609 consultations in 2009.
National Record of Drivers
Licensed (RENACH)
DENATRAN database that enables to check
the status of the National Drivers License,
complementing the risk evaluation of the
assured and the information provided in the
Risk Evaluation Questionnaire (QAR).
Total of 118,346 consultations in 2009.
National Record of Motor
Vehicles (RENAVAM)
The following basis form part of the RENAVAM
database, administrated by DENATRAN:
National Index Base (BIN) – State: It presents
all features of vehicle and information of the
owner, and debts of fines and Vehicle Tax (IPVA)
default.
National Index Base (BIN) – Industrial: It
presents all industrial features of the national and
imported vehicles informed by the factories.
National Index Base (BIN) - Robbery/Theft:
It presents all Criminal Complaints of Robbery/
Theft, the notices of localization, recovery and
return to the owner.
75
RENAVAM Consultations
BIN State
1.114.664
BIN Industrial
4.079.825
BIN
1.347.812
RNS Motor makes automatic consultations
to BIN – Industrial to validate the chassis of
losses of full indemnity and to BIN Robbery/
Theft to validate the losses of robbery and theft
and recoveries. DENATRAN databases are
stored in the Federal Data Processing Service
(SERPRO).
National Record of Losses (RNS)
The National Record of Losses is currently
composed by the following database:
• RNS Motor Risks
• RNS Personal Risks (life, personal accident
and pension)
• RNS Property Risks
• RNS Cargo Risks
• RNS Credit and Guarantees Risks
RNS Motor counts on the commitment of 98%
of the Insurance Companies that operate in the
Motor branch. Their database in December 31st,
2008 accumulated 6.7 million of motor losses
occurred in the last 7 years. Some Insurance
Companies record the losses in real time,
that is, at the moment they receive the Notice
of Loss in the Call Center. Such procedure
represents important benefits to the market,
since it enables checking the coincidences of
losses more promptly, as well as the frauds
identification.
The consultation to RNS Motor by CPF or
CNPJ prior to the acceptance of the risk,
enables assessing the number of losses of the
prospective client, evaluating the risk. Similarly,
the consultation is important for the purposes
of losses adjustment and payment, and the
verification of the losses coincidences in other
Insurance Companies and in other branches of
insurance.
RNS Motor / Number of Losses in 2009
Partial Loss
2.011.959
Full Indemnity Unrecoverable
88.237
Full Indemnity Recoverable
261.971
Robbery/Theft
648.251
No Indemnity
2.197.406
Third Parties
1.463.283
Legacy
Total
106.885
6.777.992
RNS Personal aims at sharing the life, personal
accident and private pension information sent by
the Insurance Companies within the periodicity
agreed of up to five days from the date of the
notice of loss record.
The information contained in the RNS database
are crossed and arise coincidences that are
informed to the Insurance Companies for
checking. Monthly are sent to the Insurance
Companies around 8,700 thousand automatic
warnings of motor and life losses coincidences.
This system enables also to access information
in external database (as SICON and SINOB),
making possible the consults, according pre
established rules. In December 31st, 2009 RNS
Personal counted on more than 128 thousand
records enrolled by the Insurance Companies
that are committed to the system.
RNS Personal - Number of losses in 2009
Total Assureds
128.268
Beneficiaries
246.352
Brokers
714.438
RNS Property Risks was created to store the
information about the property risks losses,
aiming at enhancing the processes of prevention and identification of irregularities in the operations and includes the following branches
of insurance: 111 – Traditional Fire; 112 – Fire
– Simple Coverage (Cover Note Form); 113 –
Glasses; 114 – Homeowners; 115 – Theft /
Robbery; 116 – Comprehensive Condominium
Coverage; 117 – Riots; 118 – Comprehensive
Business Coverage; 141 – Loss of Profits; 142 –
Loss of Profits – Simple Coverage; 143 – Fidelity
Bond; 167 – Engineering Risks; 171 – Miscellaneous Risks; 173 – Bankers Blanket Bond; 176
– Miscellaneous Risks – Combined Plans.
Automatic System of
Circularization (SIAC)
SIAC was created to complement the RNS, enabling consultation amongst Insurance Companies, promptly and without bureaucracy, about
questionable losses and other information about
insurance. SIAC does not require IT software or
investment and its use is immediate, through internet and the access to the Fenaseg website.
The Insurance Company makes the consultation on a certain subject matter, for one or more
Insurance Companies, for a specific or for all
branches of insurance.
The system send the consultations automatically to the addressees that are registered, ask
for the answers in the terms previously determined and, while there is no answer, it makes
automatically the follow-up. Similarly, the system asks for the questioner, automatically, the
result of the consultation.
Data Confirmation System
(SICON) – CPF/CNPJ
Fenaseg executed convention with the Federal
Internal Revenue to confirm the CPF and CNPJ
data, being possible to consult:
• CPF – enrollment status, number
confirmation, name related to the number, if
resident in the country or abroad.
• CNPJ – enrollment status, number
confirmation, business name related to the
number, fantasy name.
SICON enables the insurance companies, 24
hours a day, to consult and to confirm through
internet, at the time of contracting the insurance,
the CNPJ or CPF data informed. The consultation to the system is elemental for the enrollment
process of assureds, reducing the chances of
fraud or inclusion of incorrect data.
In 2009 were made 1,414,140 consultation to
SICON.
76
National System of Deaths
(SINOB)
the lien of the vehicle in DETRAN, simplifying
and making agile all the process, besides to
reduce operational costs.
SINOB, under management of the DATAPREV,
aims at recording, processing and centralizing
the national database of deaths, whose information are arising from the Registry Offices existing nationwide and that are obliged to communicate the deaths occurrence, in compliance
with the Article 228 of the Law no. 8.213, dated
July 4th, 1991.
DATAPREV, upon agreement with Fenaseg,
provides services of deaths identification related to the electronic files sent by the Insurance
Companies and directed through the Compuletra. The deaths validated are those contained in
the DATAPREV database upon processing and
whose service is performed after sending the
files by Fenaseg.
Total of 40,949 consultations in 2009.
II – Convened Entities to the
Central of Services
SNG / SIRCOF
The extent of the SNG/SIRCOF systems may
be evaluated by the number of user companies
and by the conventions with all the DETRANs
of the country. The companies registered are
distributed in the following segments:
Companies
Number
%
Use (%)
Banks
211
2,38%
63%
Consórcios
375
4,23%
20%
Pools
65
0,73%
10%
Leasing
77
0,87%
4%
Other Companies
8.141
91,79%
3%
Total
8.869
100%
100%
SNG and SIRCOF systems work in full synergy
and produce the following benefits:
• Financial institutions that finance vehicles:
Record of Finance Contract simultaneously to
77
• DETRANS:
Streamlining of services, since the costs of
documents control and their filing are eliminated. Moreover, Fenaseg makes monthly
donation to the DETRAN by liens included or
contracts recorded, with the purpose of carrying out projects of traffic safety, staff training, body retrofitting and other activities, according to the rules of each state.
• CNSeg/Fenaseg:
The net result allows the costing of services
and their activities, as well as projects of
interest in the insurance market according
to guidelines of the Board of Directors of
CNSeg/Fenaseg.
SNG - National System of Liens
The system was initiated in 1998, after Fenaseg
has entered into agreements with the various representative associations of the financial
sector: ABAC - Brazilian Association of Consortium Administrators, ABBC - Brazilian Association of Commercial and Multiple Banks,
ABBI - Brazilian Association of International
Banks, ABEL - Brazilian Association of Leasing Companies, ACREFI - National Association
of Credit, Finance and Investment Institutions,
ANEF - National Association of Financial Services and Consortium of the Automotive Industry, ANFAC - National Association of Factoring,
and FEBRABAN - Brazilian Federation of Bank
Associations, that finance vehicle, allowing that
the SNG system were used by its affiliates and
also by other companies recorded in DETRANS
to perform the liens.
SNG has established as a high safety and
effectiveness system for its ability to prevent
frauds in the records of liens related to the
contracts of Fiduciary Sale, Leasing, Domain
Reserve and Vehicle on Lien.
Since the beginning of its establishment until
now were made more than 52 million operations
of lien inclusion and write off.
The safety and promptitude the SNG processes
are performed give total credibility to the
documents of vehicle ownership and enable
that DETRANS reduce administrative costs and
ample comfort to the owners.
Consultations to the SNG by Insurance
Companies
Insurance Companies, which operate Motor
branch, may access the SNG database when
settling the losses to verify the existence of
liens.
In the year of 2009 were effected 712,509
thousand consultations to SNG.
Vehicles Financing Contracts
Record System (SIRCOF)
the second phase will permit to the market,
to perform studies and analysis, and it will be
implemented in February of 2010.
DATASEG – Insurance Market
Statistics System
The objective of this system is to build a database
for monitoring the numbers of the insurance
market, capitalization companies, health and
private pension
RNS Credit and Guarantee –
National Record of Losses of
Credit and Guarantee Branches
It will work in an integrated and similar way to
the branches already in operation.
SIRCOF is a system that allows data recording
of vehicles financing contracts (fiduciary sale,
leasing, domain reserve and vehicles on lien)
by financial institutions, electronic and simultaneously to the inclusion of the lien in DETRAN,
when licensing the vehicle.
RNS Cargo – National Record of
Losses of Cargo Branch
This service is made available to the financial
institutions by Fenaseg without any cost to the
Insurance Companies and the funds generated
enable the costing of programs, research,
events and support of the institutional expenses
of CNSeg and Federations.
Reinsurance Offers Control
System (SISCOR)
SIRCOF operations started in September 2009
and the total of records in the year of 2009 was
337,581.
New Ongoing Projects or
Implementation
Integrated Base of Vehicles (BIV)
This Project aims at creating a consolidated
database of vehicles and will permit the
generation of studies, management reports and
complex analyses of profile. This Integrated
Base will contain data from different sources as
RNS Motor, BDV, BDRF, DPVAT, among other
and its introduction will occurs in two phases.
The first phase of this project was already
introduced with the creation of the Portal of the
Central of Services that enables the individual
or integrated access to a set of database;
It will operate in the middle of 2010 and will work
in an integrated and similar way to the branches
already in operation.
This system aims at controlling the distribution
of preferred reinsurance offers to the local Reinsurance Companies, allowing the identification of each offer sent. The offer identification
will result in automatic monitoring and control of
the offer receipt by the Reinsurance Company
and the answer for the offer sent, within the legal deadline. It will serve as proof for SUSEP
investigations.
Politically Exposed People
System (SIPEP)
The purpose of this project is to meet the
SUSEP Circular no. 380 that substituted the
SUSEP Circulars no. 341 and 327, whose
purpose is to comply with the International
agreement to combat the money laundering.
This agreement imposed to legal entities of
different economic and financial sectors larger
responsibility to the identification of clients and
maintenance of enrollments and records of all
the operations, and in the communication of
78
questionable operations, also subjecting them to
administrative penalties by the non-compliance
with the obligations.
Lien Automatic Settlement
System and Release of Fully
Indemnified Vehicles (SILAG)
The system will allow the information exchange
between Insurance Companies and financial
institutions, for knowledge of the balance due
by the assureds in cases of full indemnity for
collision, theft or robbery of funded vehicles.
Electronic Document Exchanging
System (SIDE)
Control system on transfers of technical reserves
among Insurance Companies that operate private pension in cases of change requested by
the participant.
Employees Record Data
Verification System at the FGTS
base (SIVCAD)
Consult system to validate the status of
employee/director in health, life and personal
accident insurances.
Weather Forecast Monitoring
System (INFOTEMPO)
Provision of newsletters by CLIMATEMPO with
information related to weather and climate
forecasts, and climate monitoring to be used by
Property, Rural, Motor and Cargo branches of
insurance.
Telemarketing Calls Block
System (SIBLOQ)
System that will collect information of phone
numbers whose owners have requested the
block to receive telemarketing calls.
Database of Vehicular Safety
Certificates (BDCSV)
BDCSV aims at providing consultation on the
Vehicular Safety Certificates issued, as set forth
79
in CONTRAN Resolution no. 185/2005 and
regulated by DENATRAN by the Ordinance
no. 30/2006. The Insurance Companies may
access the databases and analyze changes in
the vehicles, when underwriting or adjusting the
loss.
Weather Stamp Certifier Authority
(ACTEMPO)
It is member of the Project of Digital Certification
for the insurance market’s documents, whose
implementation will depend on the issue of new
standards of SUSEP on Digital Certification.
Central of Insurance Policies
and Contracts Securitization/
Central of Settlement of
Insurance/Central for Insurance,
Coinsurance and Reinsurance
Settlement Operations (CESAC/
CELISEG)
Project that analyzes the introduction, development and operation of a Central of Insurance
Policies and Contracts Securitization (CESAC),
and a Central of Insurance, Coinsurance and
Reinsurance Operations Settlement (CELISEG)
integrated to the National Financial System.
This Central consists of a database containing
information of insurance policies, pension plans
and loan contracts over the surrender value, related to various types of insurance activities.
Intelligence and Management
System for Administrative and
Legal Processes (SIGIP)
Database that will collect data on the administrative and legal processes of the market aiming
at identifying similar situations, and that need
coordinated actions by the Insurance Companies in order to prevent new cases, to amend
clauses and to improve the image along to the
assured.
Apprehension Vehicles System by Federal Internal Revenue (SAV-RF)
tions, using web access, via internet. The Insurance Companies will be informed automatically
about the insured vehicles arrested.
The system consists in a database of information
about arresting vehicles by Federal Revenue of
Brazil (RFB). The Federal Internal Revenue operator, duly certified, will record the arrest opera-
Statistics
CNSeg – Gross Income and
Net Result 2009 x 2008
18.000
16.000
14.000
▲%
Total
12.000
Gross Income 09
149.300
8.000
Net Result 09
142.796
6.000
Gross Income 08
36.713
Net Result 08
35.673
10.000
4,40%
2,92%
4.000
2.000
0
jan
feb
mar
apr may
jun
jul
aug sept oct
nov dec
Fenaseg/CNSeg Income Development
98%
100%
82%
80%
70%
69%
79%
76%
54%
60%
46%
40%
30%
24%
18%
20%
98%
91%
88%
21%
31%
12%
9%
2%
2%
0%
2000
2001
2002
2003
2004
Contributions
2005
2006
2007
2008
2009
Services
80
Central of Services – Net Results
R$ Million
40
35
30
25
20
15
10
5
0
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
Consortium for Insurance Market Regulation (CRMS)
Consortium for Insurance Market Regulation (CRMS) was established by the Protocol
signed on December 6th,1974, subscribed
by the Superintendence of Private Insurance
(SUSEP), Instituto de Resseguros do Brasil,
currently IRB – Brasil Resseguros S/A and
National Federation of Private Insurance and
Capitalization Companies - Fenaseg, representing the insurance companies.
Since its constitution and until July 6th, of 2000,
CRMS was managed by IRB – Brasil Re.
From July 7th, 2000, Fenaseg assumed the
management of the funds transferred by
IRB – Brasil Re, being R$ 9,117,503.70 upon
credit in bank account and R$ 10,274,922,39
in values receivable from Seguradora Mineira
S/A. The financial funds received were duly
invested in the financial market, in several
banks, spreading any possible risks.
On December 31st, 2009 the CRMS economic-financial status was the following:
Type
RS million
The Executive Committee (COMEC) is the
CRMS management body and is composed
by representatives of Fenaseg, IRB – Brasil
Re and SUSEP, as below:
Financial Investments
24,5
Values Receivable – Seguradora Mineira
19,3
Provision for Doubtful Debtors
(12,1)
• Horacio L.N. Cata Preta – Fenaseg
• Silvio Soares da Cunha – IRB – Brasil Re
• Alexandre Penner – SUSEP
Counselor Fees Payable
(0,60)
Total
31,1
According to CNSP Resolution no. 26, dated
February 17th, 2000 and Minutes of Meeting
of the Executive Committee of March 31st,
2000, Fenaseg was chosen as the new
CRMS manager and of the funds arising
from the FGGO, provided for in the Article
5 of the referred Resolution. Such funds
are intended for meeting eventual expenses
and maintenance of the Seguradora Mineira,
whose controlling interest belongs to the
CRMS.
81
There are not creditors, accounts payable
delayed or pendent issues, except the lawsuit
(no. 96.02.34742-2), in which Brasillider, former stockholder of the Seguradora Mineira,
questions the transfer of controlling interest to
the CRMS that was denied by the 3rd Panel
of the TRF– 2nd Region, with the plaintiff appealed the decision. Judgment of the appeals
at STJ and STF is expected, so that CRMS
may take the appropriate actions for the process conclusion of the Seguradora Mineira at
SUSEP and the definitive settlement of it.
Direction of Governmental Relationships (DIREG)
Director: Antônio Mazurek
The Director of Government Relationships, with
registered office in Brasilia, has the Mission to
represent CNSeg before the Federal, State and
Municipal Public Authorities, under the following
duties:
• To monitor, daily, the process of propositions
presented in the Legislative;
• To coordinate the Projects Monitoring System
(SISPROLEG);
• To present amendments, suggestions and
solutions to the authors and reporters of
the material presented in the Chamber and
Senate, and in the State Legislatures;
• To attend the sessions of the Plenary and
Technical Committees in the Legislative
Branch;
• To manage the record and the information
updating regarding to matters of the insurance
market interest;
• To provide the sending and monitoring of
processes at the Executive and Judiciary
Branches;
• To book hearings with Federal and State
Authorities, as well those of the Distrito
Federal;
• To follow the President and Directors of
CNSeg in their activities in Brasília;
• To participate of hearings granted to CNSeg
by authorities of the Executive, Legislative
and Judiciary Branches;
• To attend the written, spoken and televised
media in Brasília, after previous release and
orientation of the paths to be observed in
each case. This acting path aims at providing
uniformity and consistency to the Institutional
positions of the Confederation.
Major Actions
• Hearings, personal contacts and those made
by telephone with Federal and State Parliamentarians on matters in process and of the
insurance market interest: nearly 400;
• Official Letters: 59;
• Opinions: 54;
• Amendments: 17;
• Requirements: 16;
• Miscellaneous (Separate Votes, Highlights,
etc.): 27;
• E-mails and several mails: 130.
Permanent Committee on
Governmental Affairs (CPAG)
In a coordinated way and working together
and continuously, Permanent Committee on
Governmental Affairs(CPAG), the Direction of
Governmental Relationships of CNSeg and
Legal Direction analyze, identify distortions,
and suggest, through sending of opinions
and amendments to the parliamentarians,
amendments in the Bills, in the Proposals of
Constitutional Amendments and the Provisional
Measures; in the process of materials and other
actions developed in the National Congress and
State Legislatures.
• 11 meetings held in 2009
• 186 projects discussed and analyzed.
SISPROLEG
The Projects Monitoring System, coordinated
by the Direction of Governmental Relationships,
allows the record, feeding and monitoring of all
the Bills of the market interest, offering subsidies
and support to the works of Legal Direction and
the Direction of Governmental Relationships,
as well as the technical and strategic areas
of CNSeg. On the other hand, SISPROLEG
constitutes the database for the Permanent
Committee on Governmental Affairs (CPAG),
currently with nearly 900 projects recorded.
Bills and Provisional Measures
The processing of the Bills, Constitutional
Amendments, Provisional Measures and other
actions developed in the National Congress and
State Legislatures are analyzed by the Direction
of Governmental Relationships of CNSeg and
the Legal Direction, where, if required, is recommended the presentation of opinions and
amendments to be sent to the parliamentarians
pointing distortions and therefore suggesting
amendments in the wording of the Bills.
82
Projects Monitoring
23%
Projects by Segment
14%
9%
9%
9%
8%
4%
3%
3%
3%
2%
2%
2%
2%
2%
2%
1%
Health 210
DPVAT 86
Insurance 85
Motor 84
Consumer 75
Traffic Code 35
Labor Law 32
Civil Law 26
Tax Law 26
Financial System 21
Life 20
Criminal Law 19
Pension 19
Taxes 16
Personal Accident 14
Civil Liability 13
700
700
600
600
500
500
400
400
300
300
200
200
100
100
0
0
Chamber of Deputies
High
Federal Senate
Medium
State Legislatives
Low
1%
Home/Housing 10
Consolidation of the Labor Laws 9
Other
Projects by Priority
Legislative Branches
83
1%
Legal Consulting (COJUR)
Salvador Cícero Velloso Pinto
Legal Advisory (ASJUR)
Maria da Gloria Faria
In 2009, ASJUR advised the directions, technical committees and working groups associated
with CNSeg/Fenaseg, and also with Federations, as much preparing and analyzing contracts, as in the organization and attendance of
meetings, working groups and committees. The
Bills, the new and those in process in the Federal Senate, Chamber of Deputies, Legislative
Chamber of the Distrito Federal and State Legislatives, were also monitored and worked by
the COJUR/ASJUR, subsidizing the Direction
of Governmental Affairs in Brasilia when dealing
with each specific subject matter.
The work developed by COJUR/ASJUR to
monitor the Bills, the new or those in process,
at the National Congress, State Legislatives and
Chambers of the Distrito Federal, remain being
provided also to the Seguradora Líder of the
Consortiums for DPVAT Insurance.
Permanent Committee on
Governmental Affairs (CPAG)
The Permanent Committee on Governamental
Affairs, coordinated by COJUR/ASJUR together
with Director of Governamental Affairs in Brasília,
is composed by CNSeg FenaSaúde, FenaPrevi,
FenaCap, FenSeg and by SEGURADORA LÍDER
and its purposes are the analysis, discussion
and definition of institutional strategies for the
monitoring of Bills of the insurance market
interest.
In 2009 were monitored 1,039 Bills, but 126 new
Bills. The 10 meetings held by the Committee
during the year discussed and analyzed 186
Bills.
Demands
Once more it was observed a growth of
demands in numbers, superior than those of
2008. 1,177 Letters, 867 Circulars and 1,005
Official Letters were issued, aiming at obtaining
information related to the existence of insurance,
loss, contracting rejection, etc. COJUR/ASJUR
elaborated and/or analyzed 396 Contracts,
monitored 1,039 Bills on the Federal and States
areas; elaborated 52 opinions to found actions
of the Direction of Governmental Affairs, in
addition to other opinions for the other areas of
CNSeg/Fenaseg and Federations.
Legal Report
The Legal Report, produced by COJUS/ASJUR,
is a monthly electronic edition with information
of general interest for the insurance market, and
through its links, for the affiliated Federations and
DPVAT, containing sectorial legal information.
The Legal Report is composed by an editorial on
the common theme to the market and is divided
into specific areas (Capitalization, DPVAT,
Private Pension and Life, Supplementary
Health and General Insurance) containing case
law, consults solution, news, precedents and
normatives recently published, of the market
interest and of each Federation, besides
information on the presentation, process and
file of state and federal Bills.
Matters that were in evidence in the country,
such as the portability (edition 77/09); Legal
Uncertainty (edition 78/09); Data Protection
(edition 83/09); Olympiads of 2016 (edition
85/02) and the Human Rights (edition 86/09)
were some of the themes of the Editorials of the
Legal Report of 2009.
Events
In 2009 CNSeg/Fenaseg through COJUR/
ASJUR, sponsored the Seminar on “Insurance
Agreements and Consumer Protection in the
Contemporary Society”, organized by AIDA and
84
the Superior School of the Bench, in the city
of Porto Alegre from May 29th to 30th, 2009;
the Congress “Summit on the Judiciary and the
vital interests of the Brazilian nation – JUSTINA”,
held by BESC Institute, from October 27th to
28th, 2009, at the Hotel Renaissance in São
Paulo/SP; and “IV National Congress of the
Chiefs of Federal Police”, held in Fortaleza, from
November 3rd to 11th, 2009.
Coordinated Actions and
Monitored by ASJUR/COJUR
Among the actions of COJUR/ASJUR in 2009,
deserve to be highlighted the monitoring,
following and coordination of the Public Civil
Actions on theft of credit card insurance and
coordination and monitoring of the works that
are being performed to deal with issues involving
the motor insurance arising by virtue of the
Parliamentary Commission of Inquiry opened in
the State Legislative of São Paulo. Both issues
should also extend throughout the year 2010.
The Bill no. 3555/04 which seeks to establish
the Insurance Code has remained the object of
monitoring throughout the year 2009.
Working Groups (WG) were even created to
address specific issues, the Insurance System
(Regulation of the Article 192), the Insurance of
Workers’ Compensation (SAT) and the scope
of the Law no. 12.007/09, which deals with
the obligation to provide consumers with the
declaration of the annual discharge of debts to
the health plans providers, insurance companies,
capitalization companies and private pension
entities.
The Forum of Consumer Relations, for
permanent analysis and discussion of the Bills
that deal with consumer relations, as well as
the CPAG/MOTOR, created in the second half
of 2009 due to the large volume of federal and
state Bills, regarding to motor insurance, are also
innovations of the year 2009. The involvement
of technicians from specific areas resulted in
agility for sending subsidies to COJUR/ASJUR
to prepare of opinions, amendments and
substitutes for the Bills.
85
In Health Insurance, ASJUR attended meetings
on the Normative Resolutions of the Collective
Plans and Benefits Administrators, monitored
medical actions for fees adjustments in the
states of Espírito Santo, Maranhão, and
Distrito Federal, as well as in the Economic
Law Department. ASJUR was present in the
monitoring of lawsuits, especially on the Rate
of Supplementary Health, readjustment for
the elderly and enrollment in the Councils of
Medicine and Odontology.
Irregular Exercise of the
Insurance Activity
Fenaseg, SINCOR and Fenacor continue acting together against the malpractice of entities
that act offering and commercializing insurance
products in various Federations Units, as they
were Insurance Companies. Within this context,
COJUR/ASJUR and the Direction of Protection
to Insurance prepared and filed countless representations at SUSEP, requesting the investigation of irregularities and appropriate measures
by the regulator and supervisor agency and
hired specialized firm to prepare and to submit crime-news to the Federal Police because
of the entities, associations and cooperatives
that act in various Federation Units, and also to
monitor Police Inquiries. This work resulted in
the establishment of 11 Police Inquiries at the
Federal Police Office in Minas Gerais, but two
inquiries have already induced the proposition
of criminal complaint by the Justice Department
in that state.
Technical Committee – Legal
Affairs
President: Ricardo Bechara Santos
Mentor: Salvador Cícero Velloso Pinto
Committee on Legal Affairs
Meetings
11
Number of Members
97
Number of Guests
79
Total of Attendants
176
Subject Matters Discussed
178
Council of Appeals of the
National System of Private
Insurance (CRSNSP)
Holder: Maria da Glória Faria
Deputy: Salvador Cícero Velloso Pinto
COJUR/ASJUR is in charge of represent
CNSeg/Fenaseg at the Council of Appeals
of the National System of Private Insurance
(CRSNSP). The Council aims at trying, in last
administrative instance, the appeals decisions
of the Superintendence of Private Insurance
(SUSEP).
Sessions Held
17
Process Tried
500
Number of processes tried where the
representative of Fenaseg/CNSeg was Reporter
or Reviser
260
Number of Reports and Votes prepared during
the year by representative of Fenaseg.
341
Direction of Management and Finances (DIAF)
Director: Ronaldo Youle
The year of 2009, despite the crisis prospects, was
favorable for development and implementation
of new services and technologies, with the
purpose to be agile, safety and better serve the
demands.
DIAFI answers by the Administration and by the
Financial and Accounting Management of:
• Fenaseg/CNSeg;
• FenSeg; FenaPrevi; FenaSaúde and
FenaCap;
• CRMS (Seguradora Mineira);
• Trade Union of the Insurance Companies
RJ/ES
• Implementation of VOIP system, aiming at
improving the quality and economy of calls,
especially the long distance calls;
• Adoption of measures for rational use of the
following materials: disposable consumables
and durable goods, electrical power, and
practices of waste containment;
• Implementation of “Policy for Use of Technology Resources”
Computers and Automation
Managements
• Installation of fiber optic networks;
• Replacement of PCs and servers;
• Implementation of the Contingency Plan and
purchase of security equipment in the area of
information technology;
• Scanning of the physical file of documents.
Historical or mandatory documents, according to the law, have been kept on paper and
stored out of the premises;
• Scanning of all copies of the Revista de Seguros.
DIAFI is composed by the following
managements:
Human Resources
The holder of the Direction of Management and
Finances is currently answering as Vice-President of the Imobiliária Seguradoras Reunidas
S/A, company of which Fenaseg is majority
stockholder.
• Financial and Budget;
• Administrative and Operational Support;
• Information Technology and Communication.
Main Activities - Property/
Administration
• Establishment of Security Cameras at
Reception, at all the floors of the entity and in
some collective environments;
• Studies for establishment of the Safe Room
of the servers;
• Training and Education Help in all the levels of
education;
• Conducting of motivational meetings to foment knowledge of the company and selfesteem of the employees;
• Vaccinations against influenza and other diseases, like hepatitis, were offered to the employees;
• Agreement with the Quinta D’Or Hospital for
immediate acceptance of employees that
need to be removed with emergency;
• Access control and marking point for biometric scanning equipment.
86
Press Relations and Communication (ASCOM)
Consultant: Geraldo Bolda
Advisor: Ângela Cunha
Press Relations
In recent years the insurance market has also
developed as topic to the general public interest
– for its function of protecting people and
property and also for its ability to generate long
term savings. This is reflected in the CNSeg
relationship with the Press, which became more
intense and frequent.
The support to the Press became to be in a
segmented way, based on the creation of the
National Confederation of General Insurance
Companies, Private Pension, Supplementary
Health and Capitalization (CNSeg) and the four
Federations - FenSeg, FenaPrevi, FenaSaúde
and FenaCap. Thus, the average monthly calls
to journalists in 2009 grew by 50% over the
previous year, jumping from 420 to 600.
Revista de Seguros
The oldest magazine of the sector in Brazil,
Revista de Seguros, which began circulating
in the 20s, is the official diffusion body of the
insurance market. In its quarterly issues,
the magazine addresses the most current
issues related to insurance, reinsurance,
private pension, supplementary health and
capitalization, in materials and articles signed
by specialized journalists, consultants and
technicians of the sector.
Periodically, Revista de Seguros goes through
reformulation, in order to adjust it to be more
efficient in its mission of corporate edition, being
opened to deal with other economic and cultural
issues, in order to approximate it to a growing
number of readers.
87
In 2009, the main topics addressed by the
edition, in its cover stories, have been the effects
of the global economic crisis, the meeting of
market leaders with President Lula, when was
presented the new institutional structure and
proposals to expand access to the insurance,
Brazil’s economic stability amid the global crisis
and partnership between the insurance market
and the Government for the creation of the
“green insurance” for the sake of environmental
preservation.
In that year were distributed over 20,000 copies
of the four editions of a subscriber mail composed by insurance companies, international reinsurance companies, Executives of the market
of insurance, private pension and capitalization,
trade unions and industry representation, insurance brokers, university libraries, self-employed
professionals bound to insurance activities,
companies of other segments of the economy,
authorities of the Executive, Legislative and Judicial Powers, governmental bodies, cultural
institutions, journalists and advisories of many
different specialties.
E-mail Seguros
CNSeg also edits this publication, monthly
or whenever required, of directed circulation,
aiming at disseminating business information
and breaking news. Distributed to more than
1,500 people, including managers, experts
and other professionals of the market, “ E-mail
Seguros” was expanded to cover the various
levels of leaders of insurance, reinsurance
and capitalization companies, pension and
supplementary health entities of the sector.
Live Safe in Action
The newest communication channel of CNSeg
with the market completed three years in 2009.
Every month the “Living Safe in Action” aims at
maintaining the members of CNSeg, FenSeg,
FenaPrevi, FenaSaúde and FenaCap, as well
as the entities and other industry professionals
informed about the major activities and
actions developed by all fields of work of the
Confederation and the Federations every month.
Living Safe in Action was created in March 2006
under the name of “Fenaseg in Action”. But
with the establishment of the four Federations,
in March 2007, its name changed to “Living
Safe in Action”, becoming the newsletter of
the new system of institutional representation
of the insurance market for general insurance,
reinsurance, private pension, supplementary
health and capitalization. Since then, Living Safe
in Action is distributed in electronic version to an
audience of more than 1,500 people.
Internet
Released at the end of 2008, the Portal “Living
Safe”, the new system address of institutional
representation in the insurance market in the
Internet, in addition of routine maintenance,
was expanded with the opening of three new
sections: interview (11 interviews published
in 2009); Microinsurance and Ombudsman
Service. The standardization of statistics on
all segments of the market was another action,
making the portal even more complete. In 2009
was produced and published an average of
1,500 notes on specific matters of the insurance
market and also of general interest in the section
‘Living Safe Online’.
In only one address, the user finds a huge range
of information about the entities of the system,
with fixed sections and others of periodic
updating. Among those, it is possible to find
the profile and messages from the Presidents
of the entities, organization charts, composition
of the councils and boards, “Publications” as the Social Balance Sheet of the insurance
activity, open private pension and capitalization
in Brazil, Fenaseg/CNSeg Report, and the
Guides published by the entity; “Presidency”
- Profile of the holder of Fenaseg/CNSeg and
their career, and articles written by him and
published in the Press, “Central of Services” which includes 13 databases (such as SIAC,
SNG, SISEG and FIPE Table); “Events” - of
the Fenaseg/CNSeg and/or those where there
is participation of its representatives, and also
market events in general; “Market” - updated
information on the National Insurance System,
Microinsurance, Fenacor, Funenseg and
companies that compose the sector; “Statistics”
- Insurance, Open Pension Plans , Capitalization
and Reinsurance. To access simply type: www.
fenaseg.org.br.
Intranet
CNSeg keeps, since 2001, the vehicle of
interdepartamental communication through
the intranet webpage. Since then, in addition
to universalize and give immediacy to the
dissemination of the most important facts of the
administrative and working life of CNSeg, this
page has provided space to divulge issues of
social and cultural subjects, as well as to promote
the improvement of communication between
the personnel staff and the management, and
to contribute for the enhancement of the quality
of interpersonal relationships. In 2009, Internet
divulged around 500 information.
Newspaper Mural
Acting since 2005, this informative was created
with as main target audience, the group of
employees who does not deal with computer.
The Mural Newspaper became an extension,
summarized and appropriate language, of the
Intranet. In 2009, were made more than 300
sheets with institutional breaking news and of
general interest divulged on the Intranet. In these
four years, the newspaper suffered graphics
and editorial changes, in order to adjust more
and more to the goal of providing the reader
with short and precise information.
88
Advisory for Special Projects
Advisor: Suzana Munhoz da Rocha
Major Actions
Confederation Project
The Advisory for Special Projects is responsible
for coordinating the Confederation Project,
sendings and performance of decisions.
In October were held changes in the Bylaws of
CNSeg and Fenaseg.
In December were held elections of Board of
Directors for the 4 Federations for 2010 - 2013
triennium, and began formal procedures to elect
the Board of Directors and Fiscal Council of
CNSeg and Fenaseg, that will occur on March
2010.
Secretariat of Meetings of the
Board of Directors and Superior
Council
Elaborating agendas and minutes, monitoring
and sending the subject matters. In the year
of 2009 were held 12 meetings of the Board
of Directors and 4 meetings of the Superior
Council, being one extraordinary.
Participation in Councils and
Working Groups
• Council for Economic and Social
Development (CDES) - Presidency of the
Republic, Advisory to the Member João
Elisio Ferraz de Campos;
• Deliberative Council of the Workers’ Support
Fund (CODEFAT);
• Financial Education - Working Group
constituted by SUSEP;
• WG on Workers’ Compensation.
Working Group on Workers’
Compensation Insurance
Studies on the Workers’ Compensation Insurance were held in the past from 2000 to 2004
considering the Constitutional Amendment no.
20 dated December 12th, 1998 which establishes in its Paragraph 10 of the Article 201 that
“Law shall regulate the coverage of workers’
compensation risk, to be served concurrently
89
by the general regime of the social security and
by the private sector.”
Once the Superior Council of CNSeg elected
the theme as one of the priorities to be
discussed with the insurance market, the
Working Group was reconstituted under the
coordination of Mr. Oswaldo Mário de Azevedo
(Sul América Cia. de Seguros), and counts
on the participation of representatives of the
following Insurance Companies: Bradesco Vida
e Previdência, Bradesco Seguros, Mapfre Vera
Cruz Seguradora, QBE Brasil Seguros, ACE
Seguradora, Liberty Seguros, Metropolitan
Life Sguros e Previdência Privada, Berkley
Internacional de Seguros, Unimed Seguradora;
Fenacor and FenaSaúde.
The discussions on the Regulation of the
Service Customer (SAT) were resumed, the
effects of Decree no. 6957/09 that amends
the Regulation of the Social Security regarding
the implementation of the Accident Prevention
Factor (FAP) are being analyzed, and the
alternatives for referral of the subject matter to
the other entities involved and to the competent
authorities, are being determined.
Other Projects
Viver Seguro TV
In 2009 the project Living Safe TV was formatted
TV, which consists in a series of twenty programs
lasting 15 minutes each, about various themes
of Insurance, Private Pension, Supplementary
Health and Capitalization, to be broadcasted
initially at TV Cultura, that is part of the pool of
education networks in Brazil, and subsequently
at other channels, open and closed, at
educational and corporate TVs, schools, trade
unions, etc.
It will also be available as portals and websites,
with the possibility of interactive action with the
public and consumers.
Its purpose is to provide information to the
general public adopting a modern language with
graphic animation, interviews with experts, live
testimonials, narrative of cases. In all numbers
there will be reference to the consumer rights
and duties, and clarifications on the terminology
used by the industry.
From the evaluation of the first stage, may be
subsequently edited new programs deepening
the themes already discussed or adding new
themes, always with the intent to inform and to
stimulate the search for the protection offered
by the various types of insurance.
Social Responsibility
The Advisory for Special Projects monitors
the management of social project developed
in Jacarepaguá, Cidade de Deus, one of
the poorest areas of Rio de Janeiro, which is
sponsored by CNSeg. The project comprises
two units of the Foundation of Children and
Adolescents (FIA), organism associated with the
State Secretariat of Social Action: the nursery
Maria Beraldo, and the Center for Integrated
Activities Odylo Costa Neto.
Related Areas
The Advisory for Special Projects oversees the
actions of the Library and the sector of Events
and Publications.
Luiz Mendonça Library
Librarian in charge: Juscenira Oliveira
Luiz Mendonça Library, founded in 1993,
and whose name is perpetuated since 1998,
at memory of one of the most dedicated
professionals of the insurance market, works
on the 9th floor of the Edifício das Seguradoras,
at Rua Senador Dantas, no. 74. Its collection
consists in approximately 24 thousand titles,
which are consulted daily by market professionals,
researchers and students. Amongst the works
cataloged, books on insurance, related matters,
technical manuals, yearbooks, a collection of
laws of Brazil, national and international journals,
reference works, rare books on the History of the
Insurance and entertainment books of various
literary genres.
Luiz Mendonça Library is technically equipped
to provide databases on insurance, Statistics
System of SUSEP and Auto, makes available to
users summaries of journals, online newsletter
and alert service.
Requests for publications that do not belong to the
collection of CNSeg can be located through the
exchange between libraries and documentation
centers. Questions and consultations may be
made by e-mail: [email protected].
Events and Publications
Coordinator: Leila Pontes
Publications
The sector is responsible for institutional
publications, of which the most important is
the Inform and Social Balance Sheet - Annual
publication of the Brazilian Insurance Market.
2008 Report (Portuguese/English) had a
circulation of 4,000 copies distributed to the
market and specific mails to parliamentarians.
The publication, a valuable source of historical
documentation edited for ten years, collects
information from Public and Private Institutional
Entities, namely: SUSEP; ANS; Fenacor; ABER;
ABECOR; Funenseg; CNSeg; 4 Associative
Federations and State Trade Unions. It also
includes human resources data, statistics of
Insurance Market and Projections Book.
The Social Balance Sheet deals with Social
Projects and with Sustainability actions and
combat to the waste.
It is distributed to the Insurance Market and
related entities, with translation into English.
It is being prepared the 2nd edition of the book,
“Do Retrato de Vargas à Carta de Brasilia”,
on the history of Fenaseg, authored by Paulo
Amador that will be published on April 2010.
Events
Total of Events Held: 50
Comparative Analysis with the year of 2008
there was growth in the events demand about
13.63%;
Participants in 2009: 5,537 persons. A 97%
increase in the number of people served.
Specific Demand by Area - 2009
Entity
Demand
CNSeg
33
CNSeg/Líder
04
FenaPrevi
01
FenSeg
03
CNSeg/FenaSaúde
02
Seguradora Líder
08
90
Main Events Held in 2009
Events
Date
Location
Request
Tribute to the President of the Reinsurance by the
Opening of the Reinsurance Market
March 3rd
Brasília - DF
CNSeg / PRESI
ClimaTempo Lecture
March 25th
Insurance Companies
Trade Union - SP
FenSeg
Insurance Businees Fundamentals and
Advanced Analytics
March 31st
Insurance Companies
Trade Union - SP
FenSeg
Consortiums Administrators (CONAC)
April 1st /3rd
Hotel Sofitel Guarujá - SP
CNSeg / DIP /
sponsored by
IFRS
April 27th
Insurance Companies
Trade Union - SP
FenaPrevi
Geneve Association Meeting
April 28th
Business Center
CNSeg / PRESI
Lord Mayor Visit – London Mayor
May 7th
CNSeg – Room A
CNSeg / PRESI
May 14th /16th
Le Canton - Teresópolis RJ
Seguradora Líder
May 20th
August 6th
CNSeg Auditorium / Insurance
Companies Trade Union - SP
CNSeg / DIRER
IT Detrans Meeting
May 25th
Hotel Excelsior
Seguradora Líder
RNS
May 27th
June 18th
June 24th
CNSeg Auditorium / Insurance
Companies Trade Union - SP
CNSeg / DIPRO
June 24th/26th
Hotel Bourbon Cataratas
CNSeg / DIPRO /
Seguradora Líder
July 7th
Hotel Guanabara
Seguradora Líder
July 9th /11th
Cargo Carrier Companies
Trade Union - RS
Seguradora Líder
Fraud in the Claims Processes
August 6th
Insurance Companies
Trade Union - SP
CNSeg / DIRER
National Meeting of Actuaries
August 12th /13th
Hotel Renaissance - SP
CNSeg / Funenseg
GRC Meeting 2009
August 13th /16th
Angra dos Reis - RJ
CNSeg / DIPRO
Microinsurance
August 18th /20th
CNSeg
CNSeg / DIRER
Workshop of Leaderships Seguradora Líder
Fraud in the Claims Processes
AND Meeting (Detrans)
II Legal Meeting
II Meeting of Transit Safety of Mercosul
Strategic Planning
September 3rd
Jóquei Club Auditorium
Seguradora Líder
Seminar on Internal Controls
September 24th
Hotel Caesar Business - SP
CNSeg / Funenseg
September 23rd /25th
Hotel Windsor - RJ
CNSeg / DIPRO
September 25th
CNSeg Auditorium
CNSeg / Insurance
Companies Trade Union
September 30th RJ
October 1st SP
CNSeg Auditorium
Insurance Companies Trade
Union PSPCNSeg / DIPRO
AND Meeting
Signing of the Intents Protocol - Ministry of the
Enviroment
Workshop on Digital Certification
V State Seminar on Traffic
October 2nd /4th
São José - SC
CNSeg / DIPRO
October 21st
Funenseg Auditorium
Seguradora Líder/FenaPrevi
IAIS Meeting
October 19th / 20th
Hotel Windsor RJ
CNSeg / PRESI
16th Annual Conference of IAIS
October 22nd / 24th
Hotel Windsor - RJ
CNSeg / PRESI
Seguradora Líder
International Seminar: Solvency, Corporate
Governance and Supplementary Health Accounting
October 26th / 27th
Hotel Windsor - RJ
CNSeg / FenaSaúde
Justina Summit
October 27th /28th
Hotel Renaissance - SP
CNSeg / PRESI
November 2nd
Hotel Caesar PalaceLas Vegas
CNSeg / PRESI
V Insurance IT Meeting
November 13th /15th
Hotel do Frade - Angra - RJ
CNSeg / DIPRO
VIII Symposium – Ethics on Relationships of the
Health Sector
November 26th /29th
Eco ResortAngra dos Reis
FenaSaúde
November 30th
Funenseg Auditorium
CNSeg / DIRER
1st National Meeting of Insurance Doctors
Fides 2009
II Seminar on Ombudsman Service
91
Chapter IV
FenSeg
General Insurance
Segment
92
Good Expectations of the
General Insurance
The segment of insurance companies operating in General Insurance, which has as
entity of national representation the National Federation of General Insurance (FenSeg), presented, in 2009, satisfactory performance with volume of premiums income in the amount
of R$ 32.9 billion and growth of 10% over the previous year. Motor remained as the main
portfolio of the segment, with premiums income of R$ 17.4 billion, representing 52.8% of
the total segment, with growth of 13% in the year, followed by Property Insurance, whose
premium income was R$ 6.5 billion, representing 19.7% of the segment. The premium
income of DPVAT Insurance amounted to R$ 2.7 billion, remaining in third place, and 8.1%
in the segment.
In 2010 is expected the continuity of such growth, predicting it will be in the range
between 10% and 12% with emphasis on the motor, civil liability, home/housing and rural
portfolios. FenSeg remains waiting for creation of the popular motor insurance for used
vehicles, subject to approval of the Bill that authorizes the use of used parts, duly certified,
to repair the vehicles; using the referenced network of repair offices by the insurance companies, what would allow better control over budgets and quality of the services provided,
and the exemption or reduction of Tax on Financial Transactions (IOF) on the motor insurance for older vehicles.
In the other portfolios there are also expectations for regulatory improvements, especially as regards rural insurance, which is analyzing regulation of the fund to cover catastrophic
risks. The prospects of the general insurance segment are promising, since it expects to
maintain, in 2010, the successful trajectory of its 2009 operation.
Jayme Brasil Garfinkel
President of FenSeg
93
FenSeg in 2009
The National Federation of General Insurance –
FenSeg, entity of national representation of companies operating in the segment of damage insurance, in its third year of operation, prioritized the
following subject matters: Popular Motor Insurance, Implementation of Operations in Scenery
of Open Reinsurance, Adequacy of the Chart of
Accounts of the Insurance Companies due to the
opening of the reinsurance, Home/Housing Insurance, Rural Insurance and Climate Changes.
With registered office in Rio de Janeiro, FenSeg
is composed by the following Board of Directors
in 2009:
Board of Directors of FenSeg
President
Jayme Brasil Garfinkel
Porto Seguro Companhia de Seguros Gerais
Vice-Presidents
Carlos Alberto de Figueiredo Trindade Filho
Sul América Companhia Nacional de Seguros
Pedro Purm Junior
Zurich Minas Brasil Seguradora
Directors
Sidney Gonçalves Munhoz
Chubb do Brasil Companhia de Seguros
Arlindo da Conceição Simões Filho
Allianz Seguros
Antonio Eduardo M.F. Trindade
Itaú Seguros
Marivaldo Medeiros
Marítima Seguros
Luiz Felipe Smith de Vasconcellos
Tokio Marine Seguradora
Júlio César Alves de Oliveira
Brasilveículos Companhia de Seguros
Luis Emílio Maurette
Liberty Seguros
Mauro César Batista
Mapfre Vera Cruz Seguradora
Ricardo Saad Affonso
Bradesco Auto/RE Companhia de Seguros
Executive Director
Neival Rodrigues Freitas
94
General Insurance Segment - 2008-2009
the total of the segment and income of R$ 17.4
billion; Property, with 19.7% of the total and income of R$ 6.5 billion, and DPVAT, with 8.1%
of the total and income of R$ 2.7 billion. The
branches that stood out in 2009, in respect
of growth, were: Financial Risks (32%); Rural
(30%); and Home/Housing (26%).
In 2009, the general insurance segment produced income of R$ 33.0 billion, an increase
of 10.0% compared to the 2008 income, in the
amount of R$ 30.0 billion. In the year, the production of the segment represented 30.2% of
all the Brazilian insurance market against 31.5%
of the total produced in 2008.
In volume, the branches with more representativeness in 2009 were Motor, with 52.8% of
Income – Insurance Premiums
Segments / Groups
Motor
Values in R$ thousand
2008
2009
% Variation
2009/2004
% Variation
2009/2008
12.98%
15.396.270
17.394.942
65.19%
Hull
502.558
553.143
18.82%
10.07%
Credit
502.777
426.765
10.14%
-15.12%
2.305.017
2.683.869
68.70%
16.44%
717.667
906.816
19.55%
26.36%
Property
6.357.311
6.500.774
82.45%
2.26%
Liabilities
611.414
658.404
63.08%
7.69%
Special Risks
208.527
236.783
46.58%
13.55%
Financial Risks
657.765
869.261
268.89%
32.15%
Rural
791.023
1.028.472
268.89%
30.02%
1.863.151
1.685.169
16.93%
-9.55%
0
0
General Insurance Segment
29.913.478
32.944.398
66.24%
10.13%
Insurance Market, Private Pension,
Capitalization and Suplementary Health
95.076.109
109.252.735
82.98%
14.91%
DPVAT *
Home/Housing
Cargo (Goods in Transit)
Other
Source: SUSEP - SES 2009/12 Base and ANS
* DPVAT: From 2009, there was a change of accounting criteria, and the premiums have been reporting net of transfer to the SUS and DENATRAN (50% of
premiums). Thus, for purposes of comparison, this adjustment was made in the 2008 numbers. This same adjustment however was not made in the 2004
numbers.
As shown in the following table, the retained
losses presented increases slightly above the
earned premiums. Thereby, from 2008 to 2009
the retained losses increased 13.3% and the
earned premiums, 12.1%.
Accumulated Data of the General Insurance Segment
Accounts
2008
Values in R$ thousand
2009
%Variation
2009/2008
Insurance Premiums
29.913.478
32.944.398
10.1
Earned Premium
24.301.048
27.250.644
12.1
Net Loss
14.480.559
16.405.252
13.3
5.360.629
5.606.277
4.6
Acquisition Cost
Gross earned premiums = insurance premium – ceded coinsurance + accepted coinsurance; Earned premiums = net premium – variation of the Unearned Premiums
Provisions (UPP); Net losses = insurance loss – ceded coinsurance loss + accepted coinsurance loss + consortium and funds – ceded reinsurance loss + restitution
loss – salvage and recovered + IBNR variation; Loss ratio = net loss/earned premium; Administrative Expenses include Expenses with Taxes and Other (Incomes) and
Operational Expenses.
95
The loss ratio in the general insurance segment in 2009 was 60%, registering balance if
compared to the loss ratio of the previous year.
Such balance was also verified in the segments
of Motor, Property, Cargo and Hull, whose loss
ratio remained practically the same of the recent
years. Even the year of 2009 was marked by an
international crisis, the Credit segment experienced significant reduction in the loss ratio that
reduced from 61% in 2008 to 47% in 2009.
Loss Ratio – General Insurance
Segments/Groups
% Variation
2009/2008 pp
2008
2009
Motor
66.2%
66.3%
0.0
Property
32.1%
33.3%
1.2
DPVAT
82.1%
86.9%
4.8
Cargo (Goods in transit)
61.2%
61.9%
0.8
Credit
61.4%
47.4%
-14.0
Home/Housing
34.2%
39.3%
5.1
Liabilities
44.7%
35.6%
-9.1
Hull
55.0%
54.7%
-0.3
Rural
35.3%
39.0%
3.7
Financial Risks
50.4%
37.2%
-13.2
Special Risks
21.6%
5.1%
-16.5
59.8%
60.2%
0.4
Other
Total of General Insurance
Source: SUSEP
pp - percentage points
The acquisition costs in the segment of general
insurance presented reduction of 1.5 percentage
points as showed in the table below:
Costs – General Insurance
Acquisition Costs
pp - percentage points
2008
2009
% Variation - 2009/2008 pp
22.1%
20.6%
-1.6
Source: SUSEP
96
Portfolio Mix of the General Insurance Segment – 2009
Written
Insurance
Premium
Groups/Branches
Total
Premium
Net
Premium
Earned
Premium
Motor
17.393.073
17.394.942
17.200.208
286.696
286.733
Liability – Interstate and International Land
Transit Carrier
93.884
Extended Guarantee/Motor
Personal Accidents Coverage for
Passengers of Land Motor Vehicles
Green Card
Popular Motor Insurance
Vehicles
Liability – International Transit Carrier (Cargo)
Values in R$ thousand
Direct Loss
Net Loss
Acquisition
Cost
15.954.805
11.048.590
10.571.471
3.150.438
66.26%
286.673
274.061
29.356
33.689
55.082
12.29%
93.884
42.987
43.896
40.351
16.556
8.379
37.72%
26.783
26.783
19.930
5.175
1.497
1.045
3.160
20.19%
2.566
2.566
2.566
2.586
-
-
1.231
0.00%
-
-
-
-
-
0
(11)
-
13.345.864
13.347.607
13.264.136
12.368.777
8.774.983
8.407.637
2.476.149
67.97%
7.540
7.554
5.663
5.265
4.158
2.614
1.070
49.64%
Loss Ratio
Facultative Motor Liability
3.629.739
3.629.814
3.578.253
3.255.045
2.198.245
2.109.931
605.378
64.82%
Property
6.401.374
6.500.774
4.678.707
4.484.369
2.282.228
1.491.865
1.970.979
33.27%
6.799
6.815
3.461
4.027
12.959
5.149
4.296
127.86%
-
-
-
-
-
-
-
-
1.035.325
1.031.020
993.253
929.602
273.060
314.551
302.776
33.84%
42.58%
Traditional Fire Policy
Glasses
Homeowner
Theft/Robbery
21.220
21.470
15.242
18.545
8.492
7.896
4.411
168.913
168.912
120.205
120.328
89.305
72.911
41.690
60.59%
1.254.033
1.254.823
991.548
955.748
755.589
540.766
282.863
56.58%
Loss of Profits
4.974
4.976
1.286
1.061
6.451
1.871
272
176.27%
Fidelity Bonds
-
-
-
-
-
-
-
-
468.285
537.191
119.431
111.832
121.297
19.554
23.857
17.49%
1.088.736
1.087.677
978.671
903.357
292.473
211.026
435.339
23.36%
5.998
5.998
1.331
1.390
(16.927)
175
455
12.60%
Comprehensive Condominium Coverage
Comprehensive Business Coverage
Engineering Risks
Miscellaneous Risks
Bankers Blanket Bond
Miscellaneous Risks – Combined Plans
Extension of Guarantee – Property
-
-
-
-
-
-
-
-
1.252.055
1.248.333
1.248.333
1.268.185
163.980
164.904
866.834
13.00%
Named and Operational Risks
1.095.038
1.133.558
205.946
170.294
575.551
153.061
8.185
89.88%
DPVAT
2.671.296
2.683.869
2.683.869
2.701.780
24.187
2.347.770
36.997
86.90%
DPVAT (All Categories) from Jan 05
2.671.296
2.683.868
2.683.868
2.701.702
(35)
2.334.719
36.326
86.42%
0
0
0
77
24.222
13.051
671
16862.63%
906.808
906.816
867.933
902.589
201.155
355.089
23.746
39.34%
-
-
-
-
-
-
(1)
-
906.808
906.816
867.933
902.589
201.155
355.089
23.747
39.34%
1.684.887
1.685.169
1.553.354
1.544.985
1.171.706
957.088
321.366
61.95%
National Cargo
548.085
547.994
512.955
493.029
387.443
326.133
93.476
66.15%
International Cargo
376.769
380.016
305.639
330.173
217.771
112.564
67.655
34.09%
2
2
2
2
137
116
19
6068.11%
Liability – International Transit Carrier (Cargo)
16.914
16.679
16.047
15.911
13.379
12.325
3.731
77.46%
Liability – Railways Transit Carrier (Cargo)
11.562
11.399
10.732
9.408
7.358
6.502
926
69.11%
DPVAT Run Off
Home / Housing
Home – SFH
Home – Outside SFH
Cargo (Goods in Transit)
Liability – Interstate and International Land
Transit Carrier
Liability – Air Transit Carrier (Cargo)
18.085
18.006
17.710
17.278
9.320
8.443
4.083
48.86%
Liability – Land Transit Carrier (Cargo)
495.056
493.478
479.350
468.900
365.721
325.203
104.461
69.35%
Liability – Cargo Diversion
209.096
208.309
203.677
203.000
168.306
164.141
45.487
80.86%
9.318
9.287
7.243
7.285
2.270
1.661
1.528
22.80%
Ship Owner’s Liability
Liability – Multimodal Transit Operator
Financial Risks
Financial Guarantee
-
-
-
-
-
0
-
-
871.290
869.261
308.907
259.514
205.890
96.666
(26.514)
37.25%
-148.84%
6.688
6.675
443
2.418
(3.253)
(3.599)
(798)
Private Obligations Guarantee
260.016
202.291
50.793
47.733
43.757
8.791
(14.326)
18.42%
Public Obligations Guarantee
230.303
231.028
50.921
34.649
39.273
15.589
(25.662)
44.99%
Rental Guarantee
175.221
175.220
174.162
160.748
113.189
74.228
43.793
46.18%
77.682
132.710
11.668
8.768
-
499
(11.110)
5.69%
121.381
121.337
20.920
5.187
12.924
1.159
(18.409)
22.34%
-
-
-
10
0
0
-
Public Concessions Guarantee
Legal Guarantee
Guarantee
0.02%
Source: SUSEP
97
Portfolio Mix of the General Insurance Segment – 2009
Groups/Branches
Credit
Export Credit – Commercial Risk
Written
Insurance
Premium
Total
Premium
Net
Premium
Earned
Premium
Values in R$ thousand
Direct Loss
Net Loss
Acquisition
Cost
Loss Ratio
426.765
426.765
321.891
389.420
384.677
184.697
28.780
47.43%
31.982
31.982
5.371
6.007
49.564
3.564
(7.853)
59.33%
Internal Credit
-
-
-
(4)
-
-
0
0.00%
Export Credit
-
-
-
-
-
-
-
-
213
213
10
114
-
(6)
(147)
-5.02%
48.97%
Export Credit – Political Risk
Domestic Credit – Commercial Risk
260.324
260.324
191.670
226.674
250.864
110.995
27.370
Domestic Credit – Personal Risk
134.246
134.246
124.839
156.629
84.249
70.144
9.410
44.78%
Liabilities
660.777
658.404
359.612
358.091
184.337
127.660
62.854
35.65%
Directors and Officers Liability (D&O)
121.106
118.951
45.907
33.631
11.004
6.446
4.207
19.17%
General Liability
458.053
458.070
265.620
282.199
156.933
97.825
47.213
34.67%
81.618
81.383
48.085
42.261
16.401
23.390
11.434
55.34%
Special Risks
245.270
236.783
34.192
28.369
17.284
1.451
3.581
5.11%
Oil and Gas Risks
219.571
215.295
33.875
29.798
17.284
1.418
3.579
4.76%
8.441
8.441
1
1
0
-
1
0.00%
Professional Liability
Nuclear Risks
Satellites
17.258
13.046
316
(1.430)
-
32
1
-2.25%
Hull
566.153
553.143
190.120
175.599
564.637
96.018
30.847
54.68%
Marine
213.285
212.990
132.986
117.143
252.833
67.256
20.758
57.41%
Aviation
346.387
333.673
53.206
54.567
310.341
28.224
9.380
51.72%
Hangarkeepers Liability
2.459
2.459
250
333
622
(194)
85
-58.09%
DPEM (Compulsory “no-fault” bodily injury
insurance for boats’ owners)
4.022
4.022
3.678
3.555
841
730
624
20.54%
Rural
1.027.760
1.028.472
473.816
451.123
553.351
175.800
3.202
38.97%
Agricultural Insurance without FESR
Coverage
197.913
197.913
12.505
9.430
180.287
5.648
(20.103)
59.89%
Agricultural Insurance with FESR Coverage
293.242
293.242
35.313
32.967
205.412
29.923
(51.815)
90.77%
Farming Insurance without FESR Coverage
1.842
1.842
834
948
1.279
282
51
29.71%
Farming Insurance with FESR Coverage
-
-
-
-
-
-
-
-
Aquiculture Insurance without FESR
Coverage
-
-
-
-
-
-
-
-
Aquiculture Insurance with FESR Coverage
-
-
-
-
-
1
-
-
6.465
6.455
652
936
1.976
154
(491)
16.46%
Forest Insurance withFESR Coverage
5
5
(5)
(8)
(297)
(63)
(3)
841.43%
Insurance in respect of the Rural Product
Coverage
1
1
1
1
53
(378)
0
-40130.97%
85.207
85.904
65.367
65.167
54.141
45.183
13.082
69.33%
Forest Insurance without FESR Coverage
Farming Building and Products
Agricultural
-
-
-
-
-
-
-
-
Property and Goods on Lien – Private
Financial Institutions
119.205
119.230
99.677
104.352
52.690
44.521
35.622
42.66%
Rural Property and Goods on Lien – Public
Financial Institutions
197.225
197.225
136.213
129.252
33.558
24.156
(1.473)
18.69%
5.648
5.648
2.253
2.530
4.014
1.474
340
58.26%
-
-
-
-
-
-
-
-
121.007
121.007
121.007
105.549
20.238
24.901
27.990
23.59%
Other
-
-
-
-
(34)
(324)
-
-
Insurances Abroad
-
-
-
-
(39)
(329)
-
-
Branch Offices Abroad
-
-
-
-
5
5
-
-
32.855.452
32.944.398
28.672.608
27.250.644
16.638.010
16.405.252
5.606.277
Bloodstock and Livestock
Comprehensive Forest
Life Insurance of the Rural Producer
General Insurance Segment
60.20%
Source: SUSEP
98
Motor Insurance
billion. In the same period, the automotive
industry increased the commercialization with
15.4% more new vehicles.
The Motor group presented, in 2009, premiums
income of R$ 17.4 billion, accounting a 13.0%
growth compared to 2008 income, of R$ 15.4
Motor
Values in R$ thousand
2008
Branch
Personal Accidents Coverage for Passengers
Written Insurance
Premium
2009
Percentage
Share
Written Insurance
Premium
Percentage
Share
256.642
0,9%
286.733
0,9%
Liability – Land Transit Carrier
78.506
0,3%
93.884
0,3%
Extended Vehicle Guarantee
17.087
0,1%
26.783
0,1%
2.796
0,0%
2.566
0,0%
0
0,0%
0
0,0%
11.942.675
39,9%
13.347.607
40,5%
7.915
0,0%
7.554
0,0%
Green Card
Popular Motor Insurance
Vehicles
Liability – Intermodal Transit Carrier
Facultative Motor Liability
Total
3.090.648
10,3%
3.629.814
11,0%
15.396.270
51,5%
17.394.942
52,8%
Source: SUSEP
Property Insurance
The property group registered, in 2009, growth
of 2%, with income of R$ 6.5 billion against
R$ 6.4 billion, in 2008.
Property
Values in R$ thousand
2008
Branch
Traditional Fire Policy
Written Insurance
Premium
2009
Percentage
Share
Written Insurance
Premium
Percentage
Share
9.536
0,0%
6.815
0,0%
0
0,0%
0
0,0%
927.080
3,1%
1.031.020
3,1%
29.726
0,1%
21.470
0,1%
151.710
0,5%
168.912
0,5%
1.202.885
4,0%
1.254.823
3,8%
14.583
0,0%
4.976
0,0%
0
0,0%
0
0,0%
395.982
1,3%
537.191
1,6%
1.036.214
3,5%
1.087.677
3,3%
6.625
0,0%
5.998
0,0%
0
0,0%
0
0,0%
Extension of Guarantee – Property
1.530.439
5,1%
1.248.333
3,8%
Named and Operational Risks
1.052.531
3,5%
1.133.558
3,4%
Total
6.357.311
21,3%
6.500.774
19,7%
Glasses
Homeowners
Theft / Robbery
Comprehensive Condominium
Comprehensive Business Coverage
Loss of Profits
Fidelity
Engineering Risks
Miscellaneous Risks
Bankers Blanket Bond
Miscellaneous Risks – Combined Plans
Source: SUSEP
99
DPVAT Insurance
In 2009, the income of DPVAT conventions, that
include all the vehicles categories – cars, motorcycles, taxis, public transportation vehicles,
trucks, vans, soil moving machinery and mobile equipment in general (if licensed), was R$
2.7 billion. Such amount represented growth of
16.4% against the 2008 income, of R$ 2.3 billion, duly adjusted.
Government: 45% to the National Health Fund,
of the Ministry of Health, as set forth in the
Law no. 8.212/1991, amended by the Law no.
9.503/1997, in order to finance the medicalhospital care to the victims of traffic accidents,
and 5% to the DENATRAN, of the Ministry of the
Cities, as set forth in the Law no. 9.503/1997,
in order to finance the accidents prevention and
traffic education campaigns.
From this total of DPVAT Insurance, 50%
are immediately transferred to the Federal
DPVAT
Values in R$ thousand
2008
Branch
DPVAT (All Categories) from Jan 05
Written Insurance
Premium
Percentage
Share
Written Insurance
Premium
Percentage
Share
2.305.017
7,7%
2.683.868
8,1%
0
0,0%
0
0,0%
2.305.017
7,7%
2.683.868
DPVAT Run Off
Total
2009
8,1%
Source: SUSEP
Cargo Insurance
The income premiums of the International Cargo, in 2009, was R$ 380 million, presenting a
reduction of 28% in the year.
In 2009, the income premiums of the Cargo
group was R$ 1.7 billion, and 32.5% of this
sum, that means, R$ 548 million refer to the
National Cargo.
Cargo
Values in R$ thousand
2008
Branch
Written Insurance
Premium
2009
Percentage
Share
Written Insurance
Premium
Percentage
Share
National Cargo
530.878
1,8%
547.994
1,7%
International Cargo
527.757
1,8%
380.016
1,2%
-161
0,0%
2
0,0%
18.590
0,1%
16.679
0,1%
Liability- Interstate and International Land
Transit Carrier
Liability- International Transit Carrier (Cargo)
Liability- Railways Transit Carrier (Cargo)
8.461
0,0%
11.399
0,0%
16.295
0,1%
18.006
0,1%
Liability- Land Transit Carrier (Cargo)
515.727
1,7%
493.478
1,5%
Liability- Cargo Diversion
236.134
0,8%
208.309
0,6%
9.470
0,0%
9.287
0,0%
0
0,0%
0
0,0%
1.863.151
6,2%
1.685.169
Liability- Air Transit Carrier (Cargo)
Ship Owners’ Liability
Liability- Multimodal Transit Operator
Total
5,1%
Source: SUSEP
100
Premium Income by
Federation Units and Branches
of Insurance – 2009
The main Federation Unit in premiums of general insurance was São Paulo, with income of
R$ 15 billion, that presented a slight growth of
0.78 percentage points in its participations in
the total of premiums, that dropped from 44.9%
to 45.7% in 2008.
According to the following charts, it can be said
that within the general insurance segment, Motor was the branch that reached larger representativeness in all the states of the country, with
51.1% in Brazil as a whole. In second place,
is the Property group, position in almost all the
Brazilian states, with 19.1% of representativeness in the Country.
Federation Units
São Paulo
Rio de Janeiro
Minas Gerais
Paraná
Rio Grande do Sul
Santa Catarina
Brasília
Bahia
Goiás
Pernambuco
Ceará
Espírito Santo
Mato Grosso
Mato Grosso do Sul
Pará
Rio Grande do Norte
Maranhão
Amazonas
Paraíba
Alagoas
Piauí
Rondônia
Sergipe
Tocantins
Acre
Roraima
Amapá
Insurance Premiums
2008
44.89
10.69
7.45
6.70
6.48
4.01
3.28
2.37
2.52
2.29
1.40
1.27
1.13
0.91
0.86
0.57
0.53
0.55
0.40
0.34
0.36
0.34
0.26
0.21
0.07
0.05
0.06
29.913.478
2009
45.67
10.96
7.44
6.48
6.31
3.97
3.23
2.50
2.24
2.22
1.42
1.16
1.02
0.90
0.86
0.56
0.50
0.48
0.42
0.35
0.34
0.32
0.27
0.21
0.10
0.04
0.04
32.944.398
Source: SUSEP
Motor
51,1%
Property
19,1%
DPVAT
11,1%
4,9%
Cargo
3,0%
Rural
Home/Housing
2,7%
Financial Risks
2,5%
Liabilities
1,9%
Hull
1,6%
Credit
1,3%
Special Risks
0,7%
Other 0,0%
Source: SUSEP
101
Motor
46,1%
Property
21,2%
DPVAT
8,8%
2,7%
Cargo
Rural
0,1%
Home/Housing
3,1%
Financial Risks
3,5%
Liabilities
3,2%
Hull
5,6%
Credit
1,4%
4,3%
Special Risks
Other 0,0%
Source: SUSEP
Motor
46,9%
Property
25,4%
DPVAT
8,1%
6,1%
Cargo
Rural
1,2%
Home/Housing
2,6%
Financial Risks
3,5%
Liabilities
2,7%
Hull
1,5%
Credit
1,4%
Special Risks
0,5%
Other 0,0%
Source: SUSEP
Motor
50,9%
13,7%
Property
12,8%
DPVAT
7,4%
Cargo
10,1%
Rural
2,5%
Home/Housing
Financial Risks
1,2%
Liabilities
1,0%
Hull
0,2%
Credit
0,3%
Special Risks 0,0%
Other 0,0%
Source: SUSEP
102
53,6%
Motor
10,8%
Property
20,9%
DPVAT
Cargo
3,7%
Rural
3,4%
Home/Housing
3,3%
Financial Risks
2,4%
Liabilities
1,1%
Hull
0,9%
Credit 0,0%
Special Risks 0,0%
Other 0,0%
Source: SUSEP
Motor
57,3%
13,2%
Property
9,9%
DPVAT
3,7%
Cargo
9,7%
Rural
2,3%
Home/Housing
Financial Risks
1,6%
Liabilities
1,5%
Hull
0,6%
Credit
0,3%
Special Risks 0,0%
Other 0,0%
Source: SUSEP
65,7%
Motor
12,3%
Property
9,8%
DPVAT
Cargo
1,6%
3,4%
Rural
3,2%
Home/Housing
Financial Risks
2,2%
Liabilities
0,7%
Hull
0,9%
Credit 0,0%
Special Risks
0,2%
Other 0,0%
Source: SUSEP
103
57,4%
Motor
12,2%
Property
15,9%
DPVAT
Cargo
1,3%
10,7%
Rural
1,7%
Home/Housing
Financial Risks
0,4%
Liabilities
0,2%
Hull
0,2%
Credit 0,0%
Special Risks 0,0%
Other 0,0%
Source: SUSEP
Motor
59,3%
Property
13,1%
DPVAT
14,2%
4,3%
Cargo
5,1%
Rural
Home/Housing
1,8%
Financial Risks
0,6%
Liabilities
0,7%
Hull
0,7%
Credit 0,0%
Special Risks 0,0%
Other 0,0%
Source: SUSEP
Motor
61,4%
Property
11,7%
DPVAT
7,5%
Cargo
0,3%
Rural
-0,1%
Home/Housing
Financial Risks
Liabilities
Hull
3,7%
1,4%
0,3%
1,6%
Credit
12,3%
Special Risks 0,0%
Other 0,0%
Source: SUSEP
104
Motor
51,6%
Property
11,3%
DPVAT
16,0%
16,9%
Cargo
Rural
0,3%
Home/Housing
1,6%
Financial Risks
0,8%
Liabilities
0,6%
Hull
0,9%
Credit 0,0%
Special Risks 0,0%
Other 0,0%
Source: SUSEP
Technical Committees of FenSeg
The technical committees, composed by professionals of insurance companies, are specialized advisory bodies of the insurance companies
at the FenSeg that have the following duties: to
evaluate the impact of published regulations,
proposing procedures recommendations; to
assess material and to develop technical studies
in the various branches of insurance; to answer
queries made by the insurance companies and
other entities; to submit to the Board of Directors actions that meet the interests of the market; to hold seminars/workshops about subject
matters of interest of the insurance companies’
professionals, assureds and regulatory agencies; to evaluate the need to carry out training
and qualification programs of professionals in
different sectors of insurance; to appoint representatives to attend events and meetings on relevant topics pursuant to their scope of action.
In addition to their presidents, the technical
committees of FenSeg are composed by mentors, who accompany the contents discussed
during the meetings, and they may, in some
cases, transfer such contents to the Board of
Commitee Name
General Civil Liability
Property Risks
Motor Insurance
Credit and Gurarantee Insurance
Home/Housing Insurance
Rural Insurance
Cargo Insurance
105
Meetings
7
10
12
4
6
1
11
Directors of FenSeg for decision making. The
regulation of its Technical Committees provides,
among other requirements, that:
• The committees shall have maximum of 15
permanent members;
• Both, presidents of the committees and their
members, shall be elected for a three-year
term, as well as occurs at the Board of Directors of FenSeg, with possibility to be extended;
• It shall become impeded and therefore shall
be out of the Board of Directors, the member
that miss more than 3 consecutive meetings
or half of the meetings held over a period of
12 months; the meetings of the committees
shall be held, ordinarily, unless special situations, at least once every quarter and, extraordinarily, if convened by its president, by
the Board of Directors of FenSeg or upon request of the members.
In 2009, as shown below, were held at FenSeg
51 meetings in 7 committees, which discussed
and analyzed about 100 subject matters of importance.
Members
15
15
15
14
15
7
15
Guests
2
2
4
0
6
2
1
Participants
17
17
19
14
21
9
16
Topics
8
18
40
6
12
6
18
Technical Committees
Committee on General Civil Liability
President: Luiz Macoto Sakamoto, Yasuda
Seguros;
Mentor: Ney Ferraz Dias, Unibanco Seguros
S.A.
Committee on Property Risks
President: Adelson Almeida Cunha, Zurich
Minas Brasil Seguradora;
Mentor: Mauro César Batista, Mapfre Vera
Cruz Seguradora S/A.
Committee on Motor Insurance
President: Luiz Alberto Pomarole, Porto
Seguro Companhia de Seguros Gerais;
Mentor: Ricardo Saad Affonso, Bradesco
Auto/RE Companhia de Seguros
Committee on Credit and Guarantee
Insurance
President: João Gilberto Possiede, J.
Malucelli Seguradora S/A.
Commitee on Home/Housing Insurance
President: Armando Petrillo Grasso,
Bradesco Auto/RE Companhia de Seguros;
Mentor: Carlos Alberto de Figueiredo
Trindade Filho, Sul América Companhia
Nacional de Seguros.
Committee on Rural Insurance
President: Wady José Mourão Cury,
Companhia de Seguros Aliança do Brasil;
Mentor: Jayme Brasil Garfinkel, Porto
Seguro Companhia de Seguros Gerais
Committee on Cargo Insurance
President: Jair Carvalheira, Tokio Marine
Brasil Seguradora S.A.;
Mentor: Arlindo da Conceição Simões Filho,
Allianz Seguros S.A.
Subcommittees
Subcommittee of the Central of Bonus
It is subordinate to the Committee on Motor
Insurance.
Coordinator: Marcelo Ordonez Rezende,
Allianz Seguros S/A.
Subcommittee on Claims
It is subordinate to the Committee on Motor
Insurance.
Coordinator: Abelardo de Queiroz
Guimarães Filho, Bradesco Auto/RE
Companhia de Seguros.
Subcommittee on D&O – Directors and
Officers
It is subordinate to the Committee on
General Civil Liability.
Coordinator: Leandro Martinez, Chubb do
Brasil Cia. de Seguros.
Working Groups
WG – Aviation Insurance
Carlos Eduardo Polizio, Mapfre Vera Cruz
Seguradora S/A.
WG – Management of Cargo Risks
It is subordinate to the Committee on Cargo
– Coordinators: Fernando Pacheco, Generali
Brasil Seguros e Daniel Koji Kobayashi,
Yasuda Seguros.
Chambers, Commissions,
Councils and Committees
Fenseg attendance at chambers,
commissions, councils, committees and
working groups of other entities.
National Council of Traffic Road –
CONTRAN – Issues related to Vehicles:
Holder: Adhemar Fujii;
Deputy: Neival Rodrigues Freitas, FenSeg.
Thematic Chamber on Legal Effort
Holder: Leonardo Girão, CNSeg
Deputy: Márcio Alexandre Malfatti, Liberty
Seguros S.A.
CNSeg – Board of Directors of the Central
of Services
Assizio Aparecido de Oliveira, Mapfre Vera
Cruz Seguradora; Oswaldo Mário Pego de
Amorim Azevedo, Sul América Companhia
106
Nacional de Seguros; Eduardo Nunes,
Generali do Brasil Cia. Nacional de Seguros;
Reinaldo D’Errico, Liberty Seguros.
Technical Studies and Research
Actions developed, particularly under the
Technical Committees, began to show positive result on the actions taken, with the following highlights:
Institute of Economic Research (FIPE) –
Table of Vehicle Market Value
FenSeg and FIPE keep convention since 2000,
whereby the Institute elaborates, monthly,
table with average values of automotive
vehicles and the permission of electronic use
by the insurance market and other related
segments.
Center for Road Experimentation and
Safety (CESVI) – Vehicle Identification
Number (VIN)/Body/Recall
Fenseg, in partnership with CESVI Brasil, made
available the VIN/Body/Recall Program to the
Affiliate Insurance Companies, which has
the purpose the decoding of the information
contained in the automotive vehicles bodies.
Lectures
Lecture ClimaTempo – Mapping and
Monitoring for Insurance Companies
Held in March 25th of 2009, at the Auditorium
of the São Paulo Insurance Companies’ Trade
Union, the lecture had the purpose to help
the insurance companies to decisions making
on the risk analysis and insurance price,
considering studies developed about climate
events. The lecture was delivered by Mrs.
Patrícia Diehl Madeira, Master in Atmospheric
Science and Meteorologist Forecaster of the
ClimaTempo.
ISO Lecture – Insurance Services Office
Held in March 31st of 2009, at the Auditorium
of the São Paulo Insurance Companies’ Trade
Union, the lecture had the purpose to transfer
information on the ISO international action,
regarding the activity of Risks Management.
ISO Speakers: Carole J. Banfield, Executive
Vice President; Alexandra Altieri, Product
Development Manager and Aimee Siliato,
Assistant Vice President.
107
Lecture on the Rotterdam Rules and their
Impacts on International Cargo Insurance
Held in September 1st of 2009, at the
Auditorium of the São Paulo Insurance
Companies’ Trade Union, the lecture had
the purpose to divulge the new rules and
to extend the debates about the theme
in the scope of the Insurance Market. As
speaker, Dr. Paulo Henrique Cremoneze,
from Machado, Cremoneze, Lima e Gotas
Advogados Associados’ office (MCLG).
Lecture on Armored Disposal
Held in October 29th of 2009, at the Auditorium
of the São Paulo Insurance Companies’ Trade
Union, the lecture had the purpose to present
studies about armored disposal developed
by CESVI
International Entities
IUMI – International Union of Marine
Insurance
The filiation of FenSeg to IUMI aims at
facilitating the information exchange between
its associates and the international insurers
and reinsurers and, even, propitiating the
cooperation with bodies and entities directed
to maritime activity.
IMIA – International Association of
Engineering Insurers
By proposal of the committee on property
risks, FenSeg, since 2008, joined to IMIA,
which is a forum to promote knowledge and
best practices at the engineering insurance
sector.
Safe Patios
The Board of Directors of FenSeg, in order
to avoid difficulties in the implementation of
safe patios, kept a series of measures to be
observed before the creation of new patios.
Among them we may highlight the following:
• the definition, by the Committee on Motor,
of the economical and financial parameters
of viability of the patio;
• the cession by the State of local of its
operation;
• denouncement clause of the convention
among State, Trade Union and FenSeg, in
case the state authorities do not send the
recovered vehicles to the patio.
Irregular Exercise of the
Insurance Company Activity
Deserves to be highlighted the monitoring,
jointly with the Direction of Protection to
Insurance (DISEG), of CNSeg, the required
actions to stop the activities of cooperatives
and associations, which has been illegally
operating as insurance companies.
CONTRAN Resolution no.
297/08
Upon participation of FenSeg , the Thematic
Chamber of Issues Related to Vehicles
(CTVA) approved the CONTRAN Resolution
no. 297/08 that establishes criteria for
classification – of small, medium and large
amount – for the damages resulting from
accidents with vehicles, motorcycles buses
and trucks. The resolution, currently, is being
reevaluated by CONTRAN. Based on the
provisions of the Resolution, FenSeg made
available to the market, to adopt uniform
procedures for definition of full indemnities
resulting from damages, software with the
classification criteria.
Bill no. 345/07
In December of 2008 was terminatively
approved at the Commission of Constitution
and Justice and Citizenship of Deputy
Chamber, Bill 345/07. It was approved with
amendments, reason why returned to the
senate for amendments analysis. The Bill, after
converted into law, will allow the use of used
parts, with proved origin, in the development
of popular insurance for used vehicles.
Brasil sem Chamas Program
FenSeg was invited to participate of the
Brasil sem Chamas Program, through its
Committee on Property Risks. The Program
consists in study deeply the area of safety
against fire, nationwide, that counts on the
participation of the Ministry of Science and
Technology and it is being coordinated by the
Technological Research Institute (IPT) of the
Sao Paulo State.
Besides other studies, the program intends to
analyze, more deeply, the insurer environment,
in view of its importance and consequent
impacts of its actions and regulations to
improve the area of safety against fire. This
way, it can be highlighted two facts of extreme
relevance, which are:
a) the deregulation of the insurance market
through SUSEP Circular 321/06, that
cancelled SUSEP Circular 006/92, which
established the technical requirements
for the protection against fire, and PRESI
Circular – 052/77 of IRB-Brasil Re, which
established requirements for the cities
classification;
b) The end of the exclusiveness of the
reinsurance, by IRB – Brasil Re, in 2008.
Catastrophe Fund
It is pending at the Deputy Chamber the
Complementary Bill 374/08 that creates the
Catastrophe Fund. Its approval will be a new
milestone for the growth of the rural insurance
in the country.
Forum of the Technical
Committees
With the objective to make public the
technical subject matters dealt with at its
Technical Committee, FenSeg is making
available in its website, the Forum of the
Technical Committees. Primarily, the project
is serving only the Committee on General Civil
Liability, but in 2010, it will serve the further
Committees.
108
Chapter V
FenaSaúde
The Supplementary
Health Segment
109
A Year of Changes
Two thousand and nine was a year of profound changes in the supplementary health sector.
Facing the financial crisis that hit the economy, the supplementary health felt reflections upon the
loss ratios increase caused by the behavior of moral hazard of the consumers that increased the before the possibility to lose the job. Nevertheless, it was also the year that the H1N1 flu spread across
the country, which certainly also contributed to the loss ratio increase.
Besides the external effects to the sector, some public policies adopted also impacted the market structure. It was the year that began the portability in the new individual plans, it was created
the collateral fund for the supplementary health and the contracting rules of collective plans were
changed. Also this year, the National Agency for Supplementary Health (ANS) has identified the
new list of mandatory coverages, whose term begins in 2010. New diagnostic technologies were
incorporated, the limits for consultations with health practitioners expanded, and new coverage both
for medical and odontological industries created. Procedures for family planning also became to be
part of the list, as well as were modified the rules for the reimbursement to the Single Health System
(SUS) and changed the main rules for financial guarantees of the industry with significant impacts
being expected for 2010.
Facing this pro-cyclical regulatory scenario, with ANS intensifying its action in a time of the loss
ratio raising, significant mergers and acquisitions occurred signaling the increasing importance of
scale for a technically efficient operation. Even so, the sector grew by 4.26% in number of beneficiaries and, in terms of income, approximately 10% if compared to the same period of the last year. This
robust growth in a turbulent year makes us even more optimistic in the future with the recuperation
of the growth of the Brazilian economy in 2010.
FenaSaúde monitored and interacted strongly with ANS, state and federal legislators and the
Judiciary, seeking to influence the regulation of the sector, defending our legitimate interests and
contributing effectively to the improvement of the relevant legislation.
We have tried, throughout all this year, to continue the major project of this Federation, which is
summarized in the stability of the rules and to find the balance that makes viable healthy companies
and better quality of medical care to our beneficiaries. We expect in 2010 to advance in this direction.
Geraldo Rocha Mello
President of FenaSaúde
110
Bord of Directors of FenaSaúde until November 2009
President
Geraldo Rocha Mello
Medial Saúde S/A
Vice-Presidents
Edson de Godoy Bueno
Grupo Amil
Gabriel Portella Fagundes Filho
Grupo Sul América
Heráclito Gomes de Brito Júnior
Grupo Bradesco
Paulo Sérgio Barros Barbanti
Grupo Intermédica
Directors
André do Amaral Coutinho
Omint Serviços de Saúde Ltda
Dalmo Claro de Oliveira
Unimed Seguros Saúde S/A
Edson Machado Monteiro
Brasilsaúde Companhia de Seguros
Eduardo Ribeiro do Vale Vidigal
Marítima Saúde Seguros S/A
João Carlos Gonçalves Regado
Golden Cross Assistência Internacional de Saúde
Luiz Fernando Butori Reis Santos
Itaú-Unibanco
Newton José Eugênio Pizzotti
Porto Seguro - Seguro Saúde S/A
Paulo Miguel Marraccini
Allianz Saúde S/A
Samir José Kalil
Medial Saúde S/A
Executive Director
Solange Beatriz Palheiro Mendes
Insurance Companies
Specialized in Health
With the approval of the Law no. 9.656/98,
which regulated the Supplementary Health sector in Brazil and also created the Council on
Supplementary Health (CONSU), and the Law
no. 9.961/00, which created ANS, made it necessary to match operations of health insurance
to the private health care plans, in order to adapt
these operations to the legal requirements.
The Law no. 10.185, dated February 12th,
2001, classified the health insurance as private
health care plan, and the insurance company
specialized in health as provider of health care
plan, for purposes of the Law no. 9.656/1998.
To the insurance companies, which in 2001 had
been already operating health insurance, it was
ordered that they would provide the expertise
no later than July 1st, 2001, when they began
to be regulated by CONSU and ANS.
With the advent of the Colegiate Direction
Resolution (RDC) no. 65/2001, ANS regulated
the segment, enforcing, where applicable, to
the insurance companies specialized in health,
the set forth in the standards of the Superintendence of Private Insurance (SUSEP) and the
National Council of Private Insurance (CNSP),
published by December, 21st, 2000, which
matters have not been regulated by ANS and
CONSU. In 2009, the RDC no. 65/2001 was
repealed marking the end of the SUSEP regulation that still reached the specialized insurance
companies.
FenaSaúde and the
Representation of Associated
Institutions
With registered office in Rio de Janeiro, the
National Federation of Supplementary Health
(FenaSaúde) is the higher body of institutional
representation for the segment of companies
that operate in the supplementary health sector,
attending as much the specialized insurance
companies as the operators of the other plan
modalities, and that are subjected to regulation
111
by the ANS, special autarchy bound to the
Ministry of Health. In this respect, FenaSaúde
differs from the other federations bound to the
National Confederation of General Insurance,
Private Pension and Life, Supplementary Health
and Capitalization Companies (CNSeg), whose
associated - insurance companies, capitalization
companies and open private pension entities
- have their activities regulated by SUSEP,
autarchy bound to the Ministry of Finance.
In the exercise of its institutional mission, FenaSaúde represents its associated in important forums, such as the Chamber of Supplementary
Health, advisory body of ANS, National Council
on Health, body of social control; various technical chambers of the Brazilian Medical Association (AMB); National Accreditation Organization
(ONA) and Brazilian Accreditation Consortium
(CBA), associated with the Joint Commission
International, which promotes accreditation in
the network of health provider.
In 2009, FenaSaúde counted on 24 operators
of health plans, namely: specialized insurance
companies, companies of group medicine and
group dentistry:
Associated
Modality
Allianz Saúde S/A
Insurance Company Specialized in Health
Brasilsaude Companhia de Seguros
Insurance Company Specialized in Health
Excelsior Med Ltda
Medical Group
Golden Cross Assistencia Internacional de Saúde Ltda
Medical Group
Itauseg Saúde S/A
Insurance Company Specialized in Health
Marítima Saúde Seguros S/A
Insurance Company Specialized in Health
Medial Saúde S/A
Medical Group
Odontoprev S/A
Group Dentistry
Omint Serviços de Saúde Ltda
Medical Group
Porto Seguro - Seguro Saúde S/A
Insurance Company Specialized in Health
Unibanco Saúde Seguradora S/A
Insurance Company Specialized in Health
Unimed Seguros Saúde S/A
Insurance Company Specialized in Health
Amil Grupo
Amico Saúde Ltda
Medical Group
Amil Assistência Médica Internacional Ltda
Medical Group
Amil Planos por Administração Ltda
Medical Group
Bradesco Grupo
Bradesco Dental S/A
Insurance Company Specialized in Health
Bradesco Saúde S/A
Insurance Company Specialized in Health
Mediservice Administradora de Planos de Saúde S/A
Medical Group
Intermédica Grupo
Intermedica Sistema de Saúde S/A
Medical Group
Interodonto - Sistema de Saúde Odontológica S/C Ltda
Group Dentistry
Notre Dame Seguradora S/A
Insurance Company Specialized in Health
Sul América Grupo
Sul America Companhia de Seguro Saúde
Insurance Company Specialized in Health
Sul América Seguro Saúde S/A
Insurance Company Specialized in Health
Sul América Serviços de Saúde S/A
Medical Group
Already in the end of 2009, the associations of the companies Metlife Planos Odontológicos Ltda. and
Careplus Medicina Assistencial Ltda. were approved.
112
FenaSaúde and the Market Regulation
In general, two thousand and nine will be
remembered as a year of profound changes
in the structure of the supplementary health
market. Most of these changes occurred by the
regulation produced by the ANS. It was in 2009
that the discussions begun in previous years,
such as portability, the new rules on contracting
collective plans and the administrators of benefits
have materialized as normative resolutions,
some of them motivated by their inclusion in
the Growth Acceleration Program (PAC) of the
Health launched by the federal government.
Also under the regulatory aspect, in the end of
2009 the main rules were changed for financial
guarantees of the industry with significant
impacts being expected for 2010. Throughout
2009, ANS has emphasized the care aspect in
the discussion for revising the list of procedures,
culminating in the recent publication of the new
list with inception in June 2010. New diagnostic
technologies, expansion of the limits for
consultations with health practitioners and new
coverages in the medical and odontological
care industries were included, but many of the
new coverages are bound to clinical guidelines.
New procedures for family planning were also
included in the list, as well as the procedures
arising from working accident. The rules for
reimbursement to the SUS were also changed.
Other regulations also resulted in major changes
in the operation, such as corporate portal,
Unified Table for Supplementary Health, medical
and odontological, changes in the Product
Information System (SIP).
As for the Board of Directors of ANS, two
new Directors took office, of three-year term:
Maurício Ceschin and Leandro Reis Tavares
in the positions resulting from the end of terms
of José Leôncio Andrade Feitosa and Eduardo
Marcelo de Lima Sales, as Director of Sectorial
Development and Director of Supervision,
respectively.
The year 2009, in a general manner, will be
also remembered by the international economic
crisis that had its apogee at the end of 2008,
but whose effects were felt in early 2009. In the
supplementary health, ANS sought, in advance,
to deny that the crisis would hit actually the
industry, perhaps to have more leeway to pursue
its agenda that in any way represents increase
in the sectorial costs. Before the first statistic
available, which showed that the number of
beneficiaries had presented a small increase in
the first quarter, ANS has “sentenced” the lack
of contagion of the crisis in the supplementary
sector on the occasion of the International
Seminar organized in July by the Direction of
Rules and License of the Operators (DIOPE),
which discussed the impact of the crisis in the
sector.
Meanwhile, the economic and financial data of
the first semester, released in September, made
clear the effect of the crisis in the loss ratio of
the sector. The loss ratio of the associated with
FenaSaúde went from 78% in the first semester
of 2008 to 83% over the same period of 2009.
The jump is even more expressive when we see
that in the first quarter of 2008 the loss ratio was
76%. Between the first and second quarter
of 2009, not less than 15 of the16 associated
companies observed an increase in their loss
ratio.
We found that the impact on the loss ratio
did not focus on the operators of FenaSaúde.
We conducted a study with 800 operators of
distinct modalities and sizes with data available
since 2007, where the increase in loss ratio in
the first semester of 2009 was observed as
much compared to the first quarter of 2009 as
compared to the first semester of 2008. Such
increase was noted both for the medical-hospital
and for the odontological segments. If we take
the study by modalities, only the odontological
cooperatives did not present raise in the loss
ratio.
The increase in loss ratios was caused partially
by a typical moral hazard behavior by the
beneficiaries who, before the prospect of layoffs,
increased the use of their plans. The operators,
on the other hand, before the increase of the
pressure to reduce costs of the contractors,
sought to renegotiate contracts, to design again
the benefits and other adjustments, but even so,
the loss ratio increased. We should remember
that the H1N1 flu was also a relevant factor for
raising the use of the plans.
The good news is that by the end of 2009 the
economy has already showed tangible signals
113
of improvement in the indicators, as a result of
a countercyclical fiscal policy implemented over
the year with various fiscal relieves that ensured
the retaking of consumption and economic
growth. The supplementary health should follow
the new economic cycle and to expand.
In 2009, some mergers and acquisitions shook
the industry as the cases of Amil/Medial,
Bradesco/Odontoprev and Unibanco/Tempo
Participações, what demonstrates the increasing
need for scale and operational efficiency to
ensure business success.
ANS has set in 6.76% the maximum readjustment
for individual/family medical-hospital health plans
contracted from January 1999, the so-called
new plans. Insufficient to cover the increased
costs, measured by Variation of the MedicalHospital Costs (VCMH) calculated by the Institute
for the Studies of Supplementary Health (IESS)
that was 14.2% in 2008. Accordingly, although
the sub-readjustment is not an innovation in the
market at a time of crisis may cause meaningful
financial damages.
For 2010, it is a matter of concern the intent of
ANS to bind the adjustment to the Performance
Index in Supplementary Health (IDSS) of the
qualification program. Despite of FenaSaúde
has repeatedly insisted in the precariousness of
the indicator and in the mistaken policy of ANS,
the program went on. The 2009 evaluation had
a new indicator relating to the health promotion
and risks prevention and diseases programs
approved in ANS. Furthermore, the indicators
of reimbursement proportion to the SUS and
fluctuation rate of the number of beneficiaries
were excluded from the Structure and Operation
dimension. In the economic-financial and
satisfaction of beneficiaries dimensions, the
same indicators were kept.
Also in 2009, we may highlight the intensification
of the relationships between operators and
medical providers with the return of the threats
of strikes in the service and boycott to the health
plans. The medical movement rebounded
nationwide in the case of the pediatricians of
the Distrito Federal, where the Ministry of Labor
intervened seeking not only to collectivize the
negotiations, but also to establish parameters for
adjustments and periodicity. Within this context,
the bench of health present in the National
114
Congress intensified the work for the progress
of the Bills that affect the sector, especially
those that amend the Law no. 9656/1998,
such as the substitutive of the Bill 4076/2001.
FenaSaúde participated actively in the process
of the Bills and amendments, with opinions,
proposals and studies. It also participated
in the discussions that culminated in public
hearing at the Committee on Social Security
and Family to discuss the Bill 1220/2007, which
obliges health plans operators to comply with
the tables prepared by representative entities
of the categories. Another Bill that arises from
the medical class was the Bill no. 39/2007 in
the Chamber, and that was also subject to
public hearing in the Committee on Economic
Affairs of the Federal Senate, and which seeks
to regulate the negotiation of the remuneration
of the doctors by creating a list of procedures
with values.
The main project of the Federation, in partnership
IESS, was initiated in 2009, relating to the
establishment of structured and standardized
terminology for the Orthosis, Prosthesis and
Special Materials (OPME), particularly in
orthopaedic area. This will be an important tool
for managers of the associated. FenaSaúde led
the composition and meetings of the technical
boards for understanding with the purpose to
standardize concepts for implementation of the
Notification of Preliminary Investigation (NIP). We
also participated actively in the Working Group
on OPME formed under CNS. FenaSaúde, it
is important to remember, will be the holder
representative in the Council over the next three
years.
In institutional terms, the Federation continued
the meetings with the representative bodies
of the market, namely: Brazilian Houses of
Mercy Confederation, ABRAMGE, UNIDAS
and UNIMED, besides participating in the
meetings of ONA and CBA. Even with regard
to accreditation, the Federation participated
in the initial meetings about the project for the
accreditation of operators which ANS plans to
regulate in 2010.
The Federation has also undergone important
changes over 2009. In February, the President
of FenaSaúde, Dr. Luiz Carlos Trabuco Cappi
(Bradesco Saúde), submitted a Letter of Resignation to the Board of Directors due to his new
duties in the Bradesco organization, and appointed the Vice-President, Dr. Geraldo Rocha
Mello (Medial Health), as his substitute for the
Presidency of the Federation until the end of his
term. Also in February, Dr. Max Thiermann (Allianz Saúde) had his name confirmed for Director
of the Federation, subsequently substituted by
Dr. Paul Marracini. Dr. Samir José Kalil (Medial
Saúde) has also joined to the Board of Directors. On the same occasion, Dr. Heráclito de
Britto Gomes Junior (Bradesco Saúde), Director of the Federation, has occupied the position
of Vice-President. In April, Dr. Gabriel Portella
substituted Dr. João Alceu Amoroso Lima as
Vice-President of the entity, representing South
America.In December, after the acquisition of
Medial Saúde by Amil, Dr. Geraldo Rocha Mello
resigned the position of President, appointing the Vice-President Dr. Heráclito de Britto
Gomes Junior to take office as President until
the end of the term to be terminated on February 2010. Dr. Samir José Kalil also resigned to
its position as Director.
On December 2009 was elected by unanimity
a new Board of Directors for the Federation for
the 2010/2012 triennium.
Due to the vacancy of the Presidency, result
from resignation of Dr. Heráclito Gomes de Brito
Junior, Mr. Marcio Serôa de Araujo Coriolano
was unanimously elected to the position until
2012.
Board of Directors 2010/2012
President
Márcio Serôa de Araujo Coriolano
Grupo Bradesco
Vice-Presidents
Edson de Godoy Bueno
Grupo Amil
Gabriel Portella Fagundes Filho
Grupo Sul América
Paulo Sérgio Barros Barbanti
Grupo Intermédica
Directors
André do Amaral Coutinho
Omint Serviços de Saúde Ltda
Dalmo Claro de Oliveira
Unimed Seguros Saúde S/A
Edson Machado Monteiro
Brasilsaúde Companhia de Seguros
Eduardo Ribeiro do Vale Vidigal
Marítima Saúde Seguros S/A
João Carlos Gonçalves Regado
Golden Cross Assistência Internacional de Saúde
Luiz Fernando Butori Reis Santos
Unibanco Saúde Seguradora S/A
Newton José Eugênio Pizzotti
Porto Seguro - Seguro Saúde S/A
Paulo Miguel Marraccini
Allianz Saúde S/A
Executive Director
Solange Beatriz Palheiro Mendes
To monitor the regulation of the sector, new
commissions were created - Actuarial, Statistical
Information, and Ethics – in order to support the
decisions of the Board of Directors.
For 2010, our expectation is intended for
defining readjustments rules, for the operators’
accreditation process. FenaSaúde, on the other
hand, will continue making efforts to minimize
potential damages and submit to the government
its positive agenda that distinguishes for the
stability of the regulatory milestone, balance
in the relationships, and need for sustainable
growth of the sector.
115
The Technical Committees
The Permanent Committees of FenaSaúde
are those liable for assessing matters of the
supplementary health sector interest, analyzing,
discussing and holding a position on subject
matters relevant to the market, on which issue
opinions, prepare working plans or operation
standards aiming at solving the problems,
procedures unification, recommendations and
strategies of action.
The Permanent Committees are segmented
into:
•
•
•
•
•
•
Technical on Health (CTEC)
Legal Affairs (CJUR)
Communication (CECOM)
Technical on Statistic Data (CINF)
Ethics (CETI)
Actuarial (CATI)
The Permanent Committees are composed
by a President, acting as coordinator, and two
representatives of each affiliated company, and
it may also count on the participation of guests,
professionals with notorious knowledge and
expertise in the supplementary health market,
or related entities.
In addition to the Permanent Committees,
FenaSaúde also counts on the Accounting
Working Group, Odontological Working Group,
116
Working Group on the List of Procedures,
Working Group on the Unified Table of
Supplementary Health (TUSS), bound to CTEC.
The duties of the Committees are to advise
the Board of Directors of FenaSaúde and
to study issues related to the operations of
the supplementary health sector, proposing
and guiding initiatives, strategies, issues and
technical works which they believe appropriate
to the market interests. The executive area
of FenaSaúde, through its staff, is liable for
monitoring and participating of the works
developed by the Committees, fulfilling the
following:
• To maintain in good order the control of all
the cases in process;
• To refer matters to the respective reporters;
• To organize the agendas of meetings, which
shall contain all matters in progress and those
not reported yet;
• To maintain the record of the members
attendance;
• To write the minutes of meetings, submitting
them to the President’s discretion;
• To perform all the other services imposed by
the needs of the order;
• To advice the Committees
• To compose the Committees
Technical Committee on Health (CTEC)
President: Solange Beatriz Palheiro Mendes (Executive Director of FenaSaúde)
Company
Name
Allianz Saúde S/A
Mauricio da Silva Lopes
Allianz Saúde S/A
Mônica Carbone Russo
Amil Assistência Médica Internacional Ltda
Antônio Jorge Gualter Kropf
Amil Assistência Médica Internacional Ltda
Cristiane Rose Jourdan
Bradesco Saúde S/A
Marcio Serôa de Araujo Coriolano
Bradesco Saúde S/A
Flávio Bitter
Brasilsaúde Companhia de Seguros
Miguel Archanjo de Souza Aguiar Netto
Federação Nacional de Saúde Suplementar
Solange Beatriz Palheiro Mendes
Federação Nacional de Saúde Suplementar
Sandro Leal Alves
Federação Nacional de Saúde Suplementar
Vera Queiroz Sampaio de Souza
Golden Cross Assistência Internacional de Saúde Ltda
Franklin Padrão Júnior
Golden Cross Assistência Internacional de Saúde Ltda
Roberta Iachini
Unibanco Saúde Seguradora S/A
Marco Aurélio Garutti de Araújo
Unibanco Saúde Seguradora S/A
José Augusto Codesso
Marítima Saúde Seguros S/A
Rogério Pomim Serra
Medial Saúde S/A
Cláudio Martins Marote Júnior
Odontoprev S/A
Ruy Francisco de Oliveira
Omint Serviços de Saúde Ltda
Anna Beatriz Barros Carneiro
Porto Seguro - Seguro Saúde S/A
Edson Makoto Takitani
Porto Seguro - Seguro Saúde S/A
Antonio Carlos Ferreira
Porto Seguro - Seguro Saúde S/A
Elaine Contreras Garcia Dias
Sul América Saúde
Marco Antônio Antunes da Silva
Sul América Saúde
Luiz Celso Dias Lopes
Unimed Seguros Saúde S/A
Saulo Ribeiro Lacerda
Unimed Seguros Saúde S/A
Lara Cristina da Silva Facchini
117
Committee on Legal Affairs (CJUR)
President: Solange Beatriz Palheiro Mendes (Executive Director of FenaSaúde)
Company
Name
Allianz Saúde S/A
Mônica Carbone Russo
Amil Assistência Médica Internacional Ltda
Fabiola da Silva Santos
Amil Assistência Médica Internacional Ltda
Geny Guedes de Queiros Van Erven
Bradesco Seguros S/A
Ivan Luiz Gontijo Junior
Brasilsaúde Companhia de Seguros
Margarida Amorim Martins da Costa
Brasilsaúde Companhia de Seguros
Múcio Novaes de Albuquerque Cavalcanti
CNSeg
Elaine de Abreu Jorge
CNSeg
Maria da Glória Faria
Federação Nacional de Saúde Suplementar
Solange Beatriz Palheiro Mendes
Golden Cross Assistência Internacional de Saúde Ltda
Carlos Ernesto de Saboya Henningsen
Golden Cross Assistência Internacional de Saúde Ltda
Daniela Maria Thomé Camargo Wanderley
Itauseg Saúde S/A
Cinthia Carvalho de Andrade
Unibanco Saúde Seguradora S/A
Maria de Fátima Ferreira de Freitas
Marítima Saúde Seguros S/A
Wilson Roberto Bueno da Costa
Marítima Saúde Seguros S/A
Milena Carvalho Fratin
Medial Saúde S/A
Mario Wanderley Junqueira Vieira
Omint Serviços de Saúde Ltda
Paulo Cesar Villar Gagliardi
Omint Serviços de Saúde Ltda
Carla Cristina Soares Paim
Porto Seguro - Seguro Saúde S/A
Elaine Cristina Carvalhaes Silva
Porto Seguro - Seguro Saúde S/A
Patrícia Lodovico Gonçalves Justino
Sul America Saúde
Luiz Fernando Ract Camps
Unimed Seguros Saúde S/A
Alexandre Albuquerque Almeida
Unimed Seguros Saúde S/A
Priscila de Oliveira Veras
118
Actuarial Committee (CATI)
President: Mônica Moysés Nigri (Manager for Regulatory Matters and Acquisition of Golden Cross)
Company
Allianz Saúde S/A
Allianz Saúde S/A
Bradesco Saúde S/A
Bradesco Saúde S/A
Federação Nacional de Saúde Suplementar
Name
Robson P Amaral
Tiago Soares
Ana Lúcia Fernandez Andre Riboli
Mônica Levandeira Ares
Solange Beatriz Palheiro Mendes
Federação Nacional de Saúde Suplementar
Federação Nacional de Saúde Suplementar
Golden Cross Assistência Internacional de Saúde Ltda
Golden Cross Assistência Internacional de Saúde Ltda
Marítima Saúde Seguros S/A
Marítima Saúde Seguros S/A
Medial Saúde S/A
Medial Saúde S/A
Omint Serviços de Saúde Ltda
Porto Seguro - Seguro Saúde S/A
Porto Seguro - Seguro Saúde S/A
Sul América Companhia de Seguro Saúde
Sul América Companhia de Seguro Saúde
Sandro Leal Alves
Vera Queiroz Sampaio de Souza
Andréa Alves de Andrade
Mônica Moysés Nigri
Almir Martins Ribeiro
Elizabeth Rosa
Cenisvaldo Iglesias de Melo
Juliano Kiguchi Tomazela
Anna Beatriz Carneiro
Gustavo Genovez
Sandra Lucas
Gláudia de Carvalho
André Naus
Committee on Ethics (CETI)
President: Solange Beatriz Palheiro Mendes (Executive Director of FenaSaúde)
Company
Allianz Saúde S/A
Amil Assistência Médica Internacional Ltda
Amil Assistência Médica Internacional Ltda
Bradesco Saúde S/A
Bradesco Saúde S/A
Federação Nacional de Saúde Suplementar
Federação Nacional de Saúde Suplementar
Federação Nacional de Saúde Suplementar
Golden Cross Assistência Internacional de Saúde Ltda
Golden Cross Assistência Internacional de Saúde Ltda
Intermédica Sistema de Saúde S/A
Unibanco Saúde Seguradora S/A
Unibanco Saúde Seguradora S/A
Itauseg Saúde S/A
Marítima Saúde Seguros S/A
Marítima Saúde Seguros S/A
Medial Saúde S/A
Omint Serviços de Saúde Ltda
Omint Serviços de Saúde Ltda
Porto Seguro - Seguro Saúde S/A
Sul América Saúde
Sul América Saúde
Name
Sergio Nishio
Nelcy B. Amaral
Pedro Feitosa
Manoel Antonio Peres
Sheyla Regina Costas
Sandro Leal Alves
Solange Beatriz Palheiro Mendes
Vera Queiroz Sampaio de Souza
Arthur Rosas
Herminio Mendes
Paulo Sergio Barros Barbanti
Henrique Luiz
Isabella Oliveira
Sarita C N Pimenta
Andre da Silva Bernardes
Silvio Domingues
Walter Lyrio Valle
Anna Beatriz
Wagner Antonio Nascimento
Marcia Hensel
Helena Dias Meziara
Magnus Acras
119
Committee on Statistic Data (CINF)
President: Solange Beatriz Palheiro Mendes (Executive Director of FenaSaúde)
Company
Allianz Saúde S/A
Bradesco Saúde S/A
Bradesco Saúde S/A
Federação Nacional de Saúde Suplementar
Federação Nacional de Saúde Suplementar
Federação Nacional de Saúde Suplementar
Marítima Saúde Seguros S/A
Marítima Saúde Seguros S/A
Porto Seguro - Seguro Saúde S/A
Porto Seguro - Seguro Saúde S/A
Sul America Seguro Saúde S/A
Sul America Seguro Saúde S/A
Unibanco Saúde Seguradora S/A
Unibanco Saúde Seguradora S/A
Unimed Seguros Saúde S/A
Unimed Seguros Saúde S/A
Name
Fernando Siqueira Alencar
Flávio Bitter
Ana Lúcia Fernandez Andre Riboli
Solange Beatriz Palheiro Mendes
Sandro Leal Alves
Vera Queiroz Sampaio de Souza
Rogério Pomim Serra
Jorge Sandro Pascale
Alexandre Peixoto
Marcos Moitinho
Luiz Celso Dias Lopes
Marco Antônio Antunes da Silva
Marco Aurélio Garutti de Araújo
Karina Ikeda
Francisco José de Oliveira Souza Aragão
Fernanda Giulianello
Accounting Working Group
President: Roberto Chamberlain (Bradesco Saúde)
Company
Allianz Saúde S/A
Bradesco Saúde S/A
Bradesco Saúde S/A
Bradesco Dental S/A
Brasilsaúde Companhia de Seguros
Brasilsaúde Companhia de Seguros
Federação Nacional de Saúde Suplementar
Federação Nacional de Saúde Suplementar
Golden Cross Assistência Internacional de Saúde Ltda
Golden Cross Assistência Internacional de Saúde Ltda
Golden Cross Assistência Internacional de Saúde Ltda
Intermédica Sistema de Saúde S/A
Intermédica Sistema de Saúde S/A
Medial Saúde S/A
Odontoprev S/A
Omint Serviço de Saúde Ltda
Omint Serviço de Saúde Ltda
Porto Seguro - Seguro Saúde S/A
Porto Seguro - Seguro Saúde S/A
Sul América Companhia de Seguro Saúde
Sul América Companhia de Seguro Saúde
Unimed Seguros Saúde S/A
120
Name
Sergio Ricardo Yamazaki
Roberto Chamberlain da Costa
Marcelo Nogueira Ferreira
Fernando Reis
Jairton Cardoso Guimarães
Marcos Natal Batista
Sandro Leal Alves
Solange Beatriz Palheiro Mendes
Aloisio José de Souza Francisco
Aristides da Silva Dantas Neto
Amalia Carrera Gonzalez
Ana Teresa do Amaral Meirelles
José Roberto Vedovato
José Ilton Guarnieri
Amauri José Junqueira
Fernando de Paula
Luiza de Marilac
Edson Soares dos Santos
Celso Damadi
Laênio Pereira dos Santos
Jair Soares Barcellos
Laurindo Toshio Sato
Odontological Working Group
President: Solange Beatriz Palheiro Mendes (Executive Director of FenaSaúde)
Company
Amil Assistência Médica Internacional Ltda
Amil Assistência Médica Internacional Ltda
Bradesco Saúde S/A
Federação Nacional de Saúde Suplementar
Federação Nacional de Saúde Suplementar
Federação Nacional de Saúde Suplementar
Golden Cross Assistência Internacional de Saúde Ltda
Golden Cross Assistência Internacional de Saúde Ltda
Grupo Notre Dame / Intermédica
Medial Saúde S/A
Medial Saúde S/A
Metlife Planos Odontológicos Ltda
Metlife Planos Odontológicos Ltda
Odontoprev S/A
Omint Serviço de Saúde Ltda
Porto Seguro - Seguro Saúde S/A
Porto Seguro - Seguro Saúde S/A
Sul America Seguro Saúde S/A
Sul America Seguro Saúde S/A
Name
Márcia Médici de Oliveira
Cláudia do Val Couri
Josias Paulino da Costa
Sandro Leal Alves
Solange Beatriz Palheiro Mendes
Vera Queiroz Sampaio de Souza
Rozana Tito Sperduto
Tatiana de Melo Faria Cavalcante
José Antonio Molinari
Mônica Santos Schmid
Danilo Maurici
Fábio Massaharu Nogi
Maristela Tomé Fonoff
Ruy Francisco de Oliveira
Flavio Augusto Merichello
Renata Camillo Gutierrez Duran
Cristiano Augusto Rosa
Mario Sergio Saddy
Marly Jeronimo de Souza Ramos
Working Group on TUSS
President: Solange Beatriz Palheiro Mendes (Executive Director of FenaSaúde)
Company
Allianz Saúde S/A
Amil Assistência Médica Internacional Ltda
Amil Assistência Médica Internacional Ltda
Bradesco Saúde S/A
Bradesco Saúde S/A
Federação Nacional de Saúde Suplementar
Federação Nacional de Saúde Suplementar
Federação Nacional de Saúde Suplementar
Golden Cross Assistência Internacional de Saúde Ltda
Golden Cross Assistência Internacional de Saúde Ltda
Intermédica Sistema de Saúde S/A
Itaú-Unibanco
Itaú-Unibanco
Itaú-Unibanco
Marítima Saúde Seguros S/A
Marítima Saúde Seguros S/A
Medial Saúde S.A
Omint Serviços de Saúde Ltda
Omint Serviços de Saúde Ltda
Porto Seguro - Seguro Saúde S/A
Sul América Saúde
Sul América Saúde
Name
Sergio Nishio
Nelcy B. Amaral
Pedro Feitosa
Manoel Antonio Peres
Sheyla Regina Costas
Sandro Leal
Solange Beatriz Palheiro Mendes
Vera Queiroz Sampaio de Souza
Arthur Rosas
Herminio Mendes
Paulo Sergio Barros Barbanti
Henrique Luiz
Isabella Oliveira
Sarita C N Pimenta
Andre da Silva Bernardes
Silvio Domingues
Walter Lyrio Valle
Anna Beatriz
Wagner Antonio Nascimento
Marcia Hensel
Helena Dias Meziara
Magnus Acras
121
Chambers, Commissions, Council and Committees
National Council on Health (CNS) Ministry of Health
Goal: to formulate strategies, to control and
to hold a position on the enforcement of the
national health policy, to decide on state health
plans, disagreements raised by the State and
Municipal Councils on Health; to establish
guidelines to be taken into consideration when
drawing up the health plans, to monitor and to
control the activities of private health institutions
and the process of scientific and technological
development and inclusion within the sector.
Holder: Flávio Heleno Poppe de Figueiredo –
Sinamge
1st Deputy: Solange Beatriz Palheiro Mendes
– FenaSaúde
2nd Deputy: Marília Ehl Barbosa – Unidas
Permanent Committee on
Supplementary Health of the
National Council on Health
Goal: to support the National Council on Health
to formulate strategies and policies for the
supplementary health sector.
Holder: Solange Beatriz Palheiro Mendes –
FenaSaúde
Deputy: Sandro Leal Alves – FenaSaúde
National Accreditation
Organization (ONA)
Goal: to promote the process of accreditation
in order to improve the quality of health care,
the productivity of hospitals, outpatient
departments, specialized clinics and other, and
to monitor the impact of the service costs on
public and private budgets.
Holder: Solange Beatriz Palheiro Mendes –
Fena-Saúde
Deputy: Sandro Leal Alves – FenaSaúde
Brazilian Accreditation Consortium
(CBA) / Joint Commission
International
CBA is the sole representative of the Joint
Commission International in Brazil, liable for the
methodology of the International Accreditation
on Health System and Services.
122
Holder: Solange Beatriz Palheiro Mendes –
FenaSaúde
Deputy: Sandro Leal Alves – FenaSaúde
Chamber of Supplementary
Health (CSS)
Goal: Advisory Body of ANS
Holder: Marcio Serôa de Araújo Coriolano
Deputy: Marco Antônio Antunes da Silva
Committee for Supplementary
Health Information Exchange
Standardization (COPISS) – TISS
Goal: to promote the development and improvement of the TISS standard and the electronic information exchange among health plans
operators, health services providers and ANS.
Holder: Sônia Bastos de Souza
Deputy: Rosimeire Ishiguro de Lima
Committee for Supplementary
Health Information Exchange
Standardization (COPISS) – TISS –
Dentistry
Goal: to promote the development and improvement of the TISS standard and electronic
information exchange of between odontological
plans operators, odontological service providers and ANS.
Holder: Josias Paulino da Costa
Deputy: Sandro Leal Alves
Business Council of Medicine
and Health of the Rio de Janeiro
Trade Association
Goal: to propose actions for qualification and
sustainability of the health care network in Rio
de Janeiro city.
Holder: Solange Beatriz Palheiro Mendes
Technical Chambers of the
Brazilian Medical Association (AMB)
Chamber of Brazilian Hierarchical
Classification of Medical Procedures
(CBHPM).
Holder: Márcio Serôa de Araújo Coriolano;
Deputy: Mariano Shiroma
Technical Studies and Research
Chamber of Technologies Assessment
Holder: Regina Melo
Deputy: Maria Thereza Espenchitt
Regulation, Productive Efficiency
and Quality of the Health Plans
Operators in Brazil: an analysis on
the efficient frontiers
Chamber of Implants
Holder: Mauricio Mustaro
Chamber of Clinic Guidelines
Holder: Márcio Serôa de Araújo Coriolano
Deputy: Sérgio Galvão
Chamber of Materials and Drugs
Holder: Ricardo da Cruz Moraes
Deputy: Maristela Rosa
Council for the Central of Services
Administration of CNSeg
Prize winner of the Secretariat for Economic
Monitoring (SEAE) of Economic Regulation of
2009 under category “professionals”, the study
developed by the manager of FenaSaúde,
Sandro Leal, relies on the efficiency indexes
calculation to counteract the ranking disclosure
policy by ANS. Among some results achieved,
the study shows that IDSS, defined and
calculated by ANS, goes in opposite direction
to the companies efficiency, what suggests the
urgent need for changing.
Holder: Marcio Serôa de Araújo Coriolano
Statistics of the Market
Penetration of the Sector
Values in R$
Year
Income
GDP Participation
GDP
2002
25.702
1.74%
1.477.822
2003
28.486
1.68%
1.699.948
2004
32.216
1.66%
1.941.498
2005
37.140
1.73%
2.147.239
2006
42.034
1.77%
2.369.484
2007
51.846
1.95%
2.661.344
2008
60.464
2.01%
3.004.881
2009
64.156
2.04%
3.143.014
As the GDP growth in 2009
was negative, in real terms and
in nominal terms, the growth
was less than that observed in
the supplementary health sector, the penetration of the sector in GDP increased in 2009.
Source: Income (effective payments) until 2008: Information Book of the Supplementary Health - ANS Dec/2009. Income
of 2009: www.ans.gov.br - Financial Statements (data collected on March 2010). GDP: www.ipeadata.org.br –
Access on March 22nd, 2010.
Note: For companies that did not report the statements in the fourth quarter of 2009 were repeated the
data reported in the third quarter. Future feeding of the ANS system (DIOPS) should change these
values.
1.74%
1.68%
1.66%
1.73%
1.77%
2002
2003
2004
2005
2006
1.95%
2.01%
2.04%
2007
2008
2009
123
Income (Payment) of the Operators of the Supplementary Health
Market by Modality
Operator Modality
Self-Management
Medical Cooperative
Philanthropy
2003
2004
2005
2006
2007
Values in R$
2008
2009
%Variation
2003/2008
%Variation
2008/2009
533.986.730
656.597.089
931.790.621
1.068.595.957
6.475.312.324
6.735.810.447
7.380.321.731
1161.42%
9.57%
10.613.942.396
12.163.851.797
14.016.599.605
16.474.630.228
18.263.279.859
20.942.085.296
22.300.922.398
97.31%
6.49%
864.327.484
868.818.355
1.076.052.249
1.186.762.794
1.926.930.037
1.334.879.736
1.450.026.928
54.44%
8.63%
Group Medicine
9.302.246.989
10.410.285.140
12.461.371.553
13.677.865.072
15.500.425.269
17.000.347.754
19.230.374.606
82.76%
13.12%
Insurance Company
Specialized in Health
6.701.305.077
7.522.550.081
7.912.489.383
8.749.939.565
8.608.423.749
11.119.080.267
12.466.014.480
65.92%
12.11%
Odontological
Cooperative
153.760.104
211.768.382
246.802.425
249.435.750
321.092.414
356.171.670
390.837.713
131.64%
9.73%
Group Dentistry
316.964.247
382.295.283
495.529.883
626.805.273
750.936.990
723.246.292
926.376.711
128.18%
28.09%
28.486.533.026
32.216.166.126
37.140.635.719
42.034.034.639
51.846.400.641
58.211.621.462
64.156.240.345
104.35%
10.21%
Total
Source: Until 2007: Information Book of the Supplementary Health - ANS Dec/2009. For 2008 and 2009:09: Financial Statements of the Health Plans Operators. Available at www.ans.gov.br (data
collected on March 2010). For companies that did not report the statements in the fourth quarter of 2009 were repeated the data reported in the third quarter. Future feeding of the ANS
system (DIOPS) of should change these values.
When we observe a longer term, it is clear the
growth potential of the sector, which doubled
its income from 2003 to 2008. The segment of
self-management deserves the consideration
that it was not obliged to send its financial statements to ANS, thus the variation in the period is
not real. In 2009, some sectors managed to increase its income more than others, despite the
economic crisis. However, in the supplementary
health the data on income tell little when presented without the corresponding costs.
Care Expense (Indemnified Events) of the Operators of the Supplementary
Health Market by Modality
Operator Modality
Self-Management
Medical Cooperative
Philanthropy
2003
2004
2005
2006
Values in R$
2007
2008
2009
%Variation
2003/2008
%Variation
2008/2009
441.709.994
596.611.914
818.496.520
886.582.053
5.673.263.121
6.543.413.665
6.939.726.740
1381.38%
6.06%
8.869.493.804
10.097.592.332
11.465.386.768
13.294.455.215
14.538.049.003
17.350.025.370
18.034.719.649
95.61%
3.95%
633.490.700
670.288.462
791.299.297
897.537.594
1.031.634.312
1.168.947.270
1.178.174.480
84.52%
0.79%
Group Medicine
7.060.452.564
7.829.742.790
9.435.429.930
10.386.760.817
11.932.930.519
13.595.937.004
14.883.125.169
92.56%
9.47%
Insurance Company
Specialized in Health
5.779.630.973
6.562.349.818
7.119.895.660
7.347.293.760
7.721.757.314
9.007.354.424
10.373.132.354
55.85%
15.16%
117.318.415
141.011.501
162.137.862
157.373.064
208.507.003
233.949.757
247.575.995
99.41%
5.82%
Odontological
Cooperative
Group Dentistry
Total
142.302.581
162.094.518
203.597.234
248.383.067
305.736.704
339.653.521
373.842.033
138.68%
10.07%
23.044.399.032
26.059.691.336
29.996.243.270
33.218.385.571
41.411.877.977
48.239.281.012
52.030.296.420
109.33%
7.86%
Source: Until 2007: Information Book of the Supplementary Health - ANS Dec/2009. For 2008 and 2009:09: Financial Statements of the Health Plans Operators. Available at www.ans.gov.br
(data collected on March 2010). For companies that did not report the statements in the fourth quarter of 2009 were repeated the data reported in the third quarter. Future feeding of the
ANS system (DIOPS) of should change these values.
Beneficiaries of Health Plans, by Operator Modality - Dec/2003 – Sept/2009
Philanthropy
Group
Medicine
8.921.584
1.139.212
1.000.124
12.271.381
2.639.137
4.846.465
5.257.839
14.059.392
2.038.871
1.369.450
16.600.530
6.513.423
6.046.252
5.192.174
14.835.262
2.297.952
1.369.695
17.139.317
7.061.982
6.314.255
SelfManagement
dec/2003
35.880.069
5.057.213
dec/2008
51.885.757
sept/2009
54.210.637
Medical
Cooperative
Source: Information Book of the Supplementary Health - ANS Dec/2009
Notes: 1. The term “beneficiary” refers to a ties to health plans, and may include multiple ties to a same individual;
2. Preliminary data, subject to revision;
3. The total number of beneficiaries includes operators’ beneficiaries.
124
Insurance Company
Specialized in Health
Odontological
Cooperative
Total
Accounting Period
Group Dentistry
When measured in terms of beneficiaries, the
growing of the market for supplementary health
seems meaningful. From 2003 to 2008, the
sector grew by 50% expanding its coverage to
54 million of beneficiaries, what represents about
28% of the Brazilian population. But the ANS
databases suffered from under-reporting and,
through the improvement of the regulation, it is
becoming more consistent. The group dentistry
segment, however removed the statistical effect,
in fact led the market in growth of beneficiaries.
Beneficiaries, as per Gender by Age-Group
Gender
Female
Male
From 0 to 9 years old
3.355.538
3.507.827
From 10 to 19 years old
3.474.483
3.504.404
From 20 to 29 years old
5.955.844
5.480.100
From 30 to 39 years old
5.450.654
4.952.133
From 40 to 49 years old
4.141.026
3.769.879
From 50 to 59 years old
2.916.262
2.494.614
From 60 to 69 years old
1.570.539
1.196.306
From 70 to 79 years old
966.906
628.058
80 years old and above
535.404
280.291
1.068.762
910.893
28.380.164
25.830.473
Inconsistent Age
Total
Source: Information Book of the Supplementary Health - ANS Dec/2009
Note: The term “beneficiary” refers to ties to health plans, and may include multiple ties to a same individual;
A demographic characteristic of the sector
is the predominance of female beneficiaries
and the concentration of beneficiaries in the
intermediate age of the population.
We following present, economic-financial and
care information on the operators associated
with FenaSaúde compared to the total market,
when appropriate.
125
Statistic of the Operators Associated with FenaSaúde
Beneficiaries, Incomes and Outcomes of the Associated in 2009
2009
Beneficiaries
Associated
Medical Care
Exclusively
Dentistry
Values in R$
Incomes and Outcomes
Total
Effective Payments /
Earned Premiums
Indemnified Net
Events/Losses
Allianz Saúde S/A
135.940
-
135.940
366.948.634
290.163.439
Brasilsaude Companhia de Seguros
108.549
13.280
121.829
205.973.289
175.810.268
Excelsior Med Ltda.
109.152
-
109.152
162.693.281
114.003.841
Golden Cross Assistencia
Internacional de Saúde
630.914
952.937
1.460.867.209
1.233.715.868
Itauseg Saúde S/A
Marítima Saúde Seguros S/A
Medial Saúde S/A
Odontoprev S/A
Omint Serviços de Saúde Ltda
322.023
17.176
-
17.176
94.580.652
154.194.942
150.336
-
150.336
306.985.626
232.260.586
317.447
1.830.190
2.133.777.648
1.626.902.741
2.097.984
2.097.984
344.237.314
127.650.439
1.512.743
54.216
27.572
81.788
477.447.591
383.546.123
Porto Seguro - Seguro Saúde S/A
328.924
56.246
385.170
664.689.271
500.115.441
Unibanco Aig Saúde Seguradora S/A
109.896
-
109.896
328.628.807
280.005.746
Unimed Seguros Saúde S/A
296.712
-
296.712
445.229.277
353.908.641
Amil Grupo
Amico Saúde Ltda
Amil Assistência Médica
Internacional
Amil Planos Por Administração Ltda
2.046.937
384.223
2.431.160
4.556.979.296
3.392.377.639
913.970
110.604
1.024.574
1.044.321.043
771.822.932
1.063.853
273.619
1.337.472
3.434.451.938
2.555.149.984
69.114
78.206.315
65.404.722
2.643.408
1.261.368
3.904.776
6.024.717.757
5.189.121.149
Bradesco Dental S/A
-
1.242.863
1.242.863
207.195.558
120.880.192
Bradesco Saúde S/A
2.392.605
4
2.392.609
5.284.641.944
4.569.640.508
250.803
18.501
269.304
532.880.254
498.600.448
Intermédica Grupo
2.067.820
1.071.501
3.139.321
1.691.907.579
1.249.760.229
Intermedica Sistema de Saúde S/A
1.942.073
147.280
2.089.353
1.340.584.623
984.319.195
-
924.221
924.221
111.458.364
53.444.729
125.747
239.864.593
211.996.306
1.721.135
4.839.650.238
3.968.823.573
282.941
1.391.630.533
1.217.906.923
Bradesco Grupo
Mediservice Administradora de
Planos de Saúde
Interodonto - Sistema de Saúde
Odontológica
Notre Dame Seguradora S/A
Sul América Grupo
Sul America Companhia de Seguro
Saúde
69.114
125.747
1.614.298
-
106.837
282.941
-
Sul América Seguro Saúde S/A
956.738
87.111
1.043.849
2.919.442.395
2.255.361.761
Sul América Serviços de Saúde S/A
266.070
6.446
272.516
528.577.310
495.554.889
FenaSaúde
11.827.021
5.658.481
17.485.502
24.105.313.468
19.272.360.664
Supplementary Health Market
41.892.990
12.317.647
54.210.637
64.156.240.345
52.030.296.420
28,23%
45,94%
32,25%
37,57%
37,04%
Market Share
Source: Beneficiaries: ANS Tabnet System, available at www.ans.gov.br (data collected on January 2010). Incomes and Outcomes: Financial Statements of the Health Plans Operators (data
collected on March 2010)
Note: For companies that did not report the statements in the fourth quarter of 2009 were repeated the data reported in the third quarter. Future feeding of the ANS
system (DIOPS) should change these values.
126
In 2009, the companies associated with
FenaSaúde were responsible for ensuring health
care for 17 million of beneficiaries, representing
32% of the supplementary health market. In
2009, the associated held 38% of the total
income of the industry, while the outcomes with
care amounted to 37%.
Income of the Associated by Modality (2003/2009)
Values in R$
2003
2008
2009
%Variation
2003/2008
%Variation
2008/2009
6.700.740.805
11.115.416.955
12.455.810.578
65.88%
12.06%
Group Medicine
nd
9.830.743.983
11.193.807.213
-
13.87%
Group Dentistry
nd
390.856.570
455.695.677
-
16.59%
Supplementary Health Market
nd
58.664.431.109
64.156.240.345
-
9.36%
Associated Modality
Insurance Company Specialized
in Health
Source: For 2003: Economic and financial data from Insurance Companies specialized in health (Excel files - ANS). For 2008 and 2009: Financial Statements of the Health Plans Operators. Available
at www.ans.gov.br (data collected on March 2010).
Note: For companies that did not report the statements in the fourth quarter of 2009 were repeated the data reported in the third quarter. Future feeding of the ANS
system (DIOPS) should change these values
In this table we present the evolution of the income, where compared the years of 2003, 2008
and 2009 of the associated with FenaSaúde, by
modality. We do not have data of Group Medi-
cine and Group Dentistry in 2003, because on
the occasion, only the Insurance Companies
specialized in health were associated..
Income of the Associated by Modality
Operator
Modality
Group Medicine
Insurance Company
Specialized in Health
Group Dentistry
Total
Values in R$
Associated
Market Share
of FenaSaúde
Market
2008
2009
2008
2009
2008
2009
9.830.743.983
11.193.807.213
17.000.347.754
19.230.374.606
57.83%
58.21%
11.115.416.955
12.455.810.578
11.119.080.267
12.466.014.480
99.97%
99.92%
390.856.570
455.695.677
723.246.292
926.376.711
54.04%
49.19%
21.337.017.509
24.105.313.468
58.664.431.109
64.156.240.345
36.37%
37.57%
Source: Financial Statements of the Health Plans Operators. Available at www.ans.gov.br (data collected on March 2010)
Note: For companies that did not report the statements in the fourth quarter of 2009 were repeated the data reported in the third quarter. Future feeding at the ANS
system (DIOPS) should change these values.
In the table above the information has been consolidated by operators modality and calculating
the income percentage of the associated on the
supplementary health market. For example: in
2009, the companies of group medicine associ-
ated had income of R$ 11.2 billion, representing
about 58% of total income of the group medicine companies that sent the economic and financial data to ANS.
127
Care Expense of the Associated with FenaSaúde by Modality
Associated
Operator Modality
2008
2009
2008
7.418.860.616
Insurance Company Specialized in Health
9.005.848.444 10.362.244.753
Total
Market Share of
FenaSaúde in the
Supplementary Health
Market
Market
Group Medicine
Group Dentistry
Values in R$
2009
8.729.020.743 13.595.937.004 14.883.125.169
2009
54.57%
58.65%
99.98%
99.90%
373.842.033
44.07%
48.44%
16.574.396.277 19.272.360.664 48.239.281.012 52.030.296.420
34.36%
37.04%
149.687.218
181.095.168
9.007.354.424 10.373.132.354
2008
339.653.521
Source: Financial Statements of the Health PlansOperators. Available at www.ans.gov.br (data collected on March 2010)
Para as empresas que não informaram as demonstrações no 4º trimestre de 2009 foram repetidos os dados informados no 3º trimestre. Futuras recargas no
sistema da ANS (DIOPS) devem modificar esses valores.
Similarly to the table of income, we present data
of participation of associated regarding the care
expense, from 2008 to 2009, and compared to
the supplementary health market in the same
period.
Costs of the Operators Associated with FenaSaúde
In % over Earned Premiums
Loss Ratio
Values in R$
2003
2008
2009
%Variation
2003/2008
%Variation
2008/2009
86.21%
77.68%
79.95%
-9.90%
2.92%
Administrative Cost
nd
11.10%
10.82%
-
-2.50%
Acquisition Costs
nd
5.06%
5.21%
-
3.02%
Source:
Financial Statements of the Health Plans Operators. Available at www.ans.gov.br (data collected on March 2010)
Notes: 1 - The calculation of the loss ratio is given by: (41_Events) / (31_Effective Payments);
2 - Administrative Cost: Accounting Account (46_ADMINISTRATIVE EXPENSES);
3 - Acquisition Cost: Accounting Account (43_Acquisition Expense).
In 2009, the loss ratio of the Operators associated with FenaSaúde registered an increase of
two percentage points while the administrative
cost reduced. The acquisition cost had a small
increase. In the section “FenaSaúde and the
Market Regulation” we deal with more details
on this movement of the sector.
Economic-Financial Performance of the Companies Associated with FenaSaúde in 2009
Values in R$
Insurance Companies
Specialized in Health
Group Medicine
Operators
Total
Investments
3.680.102.206
1.407.122.272
5.827.242.578
Technical Provisions
4.764.215.858
655.816.166
5.436.536.629
Equity
7.803.211.618
2.356.977.659
10.957.910.408
Applications
8.417.451.516
1.306.275.306
9.830.119.981
291.586.165
21.609.883
332.997.851
Collaterals
5.083.326.558
738.807.050
5.855.528.281
Short -Term Investments
4.790.166.064
624.981.935
5.448.539.250
Accounts
Financial Result
Long-Term Investments
Fixed Assets
285.089.967
8.070.528
-
285.093.389
113.825.115
121.895.642
Source:Financial Statements of the Health Plans Operators. Available at www.ans.gov.br (data collected on March 2010)
Notes: 1 - Investments: Accounting Account (1321_INVESTMENTS)
2 - The calculation of technical provisions is given by: (2111_Technical Provisions of Medical-Hospital Care Operations Current Liability) + (2311_Technical
Provisions of Medical-Hospital Care Operations Long-Term Liability)
3 - Equity: Accounting Account (25_ Equity/)
4 - The calculation of the Applications is given by: (122_APPLICATIONS - Current Assets) + (1311_APPLICATIONS – Non-Current Assets)
5 – The calculation of the Financial Result is given by: (3_Income) - [(4_Outcome) + (61_Profit Tax and Participation)
6 - Collaterals: Short-Term Applications Accounting Account (1221_Applications Bound to Technical Provisions)Long-Term Applications: Accounting Account
(13111_Applications Bound to Technical Provisions) Fixed Assets: Accounting Account (13221_Own Use Real Estates – Bound to Technical Provisions)
128
Financial Data of the Associated with FenaSaúde in 2009
Values in R$ thousand
Income
Effective
Payments
Net Payments
Events to be
Indemnified
Administrative
Expenses
Acquisition
Costs
Known
Events
Equity
Net Profit
Allianz Saúde S/A
379.837.449
366.948.634
366.939.631
283.405.665
31.578.465
29.493.466
283.311.415
108.173.677
1.514.491
Brasilsaude Companhia de
Seguros
212.631.794
205.973.289
206.179.292
178.248.314
16.235.423
11.803.287
178.149.812
50.406.964
220.749
Excelsior Med Ltda
168.199.345
162.693.281
163.582.415
125.229.032
39.468.877
9.001.272
125.229.032
950.005
2.652.934
Golden Cross Assistencia
Internacional de Saúde
1.483.384.163
1.460.867.209
1.466.081.185
1.224.377.617
171.502.428
91.107.556
1.224.377.617
182.930.049
nd
Itauseg Saúde S/A
361.333.389
94.580.652
102.069.087
143.658.753
11.905.831
155.204
143.019.281
1.697.911.525
774.042
Associated
Marítima Saúde Seguros S/A
315.621.793
306.985.626
306.937.742
238.734.406
38.858.790
19.909.376
237.925.792
77.751.023
4.722.827
Medial Saúde S/A
2.163.354.352
2.133.777.648
2.136.346.813
1.732.178.455
395.278.814
138.852.946
1.731.870.570
425.532.446
(40.608.445)
Odontoprev S/A
358.517.012
344.237.314
346.054.561
132.401.751
81.417.043
40.171.036
127.879.858
780.022.159
12.718.977
Omint Serviços de Saúde Ltda
472.407.341
477.447.591
479.271.032
376.009.063
55.126.937
13.423.514
376.009.063
43.298.700
3.000.677
Porto Seguro - Seguro Saúde S/A
685.407.382
664.689.271
662.385.542
506.894.033
69.448.780
62.623.198
506.894.033
160.796.653
11.688.112
Unibanco Aig Saúde
Seguradora S/A
338.154.205
328.628.807
328.575.157
289.933.746
6.335.570
19.826.306
288.761.055
66.771.131
(1.180.020)
Unimed Seguros Saúde S/A
457.369.106
445.229.277
446.515.713
412.764.482
47.641.003
23.304.230
410.672.914
75.234.121
3.115.064
Amil Grupo
4.693.748.281
4.556.979.296
4.552.623.150
3.573.671.060
679.261.931
224.093.272
Amico Saúde Ltda
1.116.295.660
1.044.321.043
1.031.942.126
793.791.462
150.758.072
60.309.369
Amil Assistência Médica
Internacional
3.500.643.926
3.434.451.938
3.442.474.709
2.711.135.546
524.933.902
163.783.490
Amil Planos por
Administração Ltda
76.808.695
78.206.315
78.206.315
68.744.052
3.569.958
414
Bradesco Grupo
3.524.203.153 1.468.831.531
793.775.834
24.103.880
293.523.106
11.782.533
2.709.205.677 1.162.798.990
10.673.954
21.221.642
12.509.436
6.758.874.829
6.024.717.757
6.072.481.641
5.222.690.774
398.461.843
238.129.461
Bradesco Dental S/A
217.835.534
207.195.558
210.386.348
121.923.364
23.428.840
13.561.741
Bradesco Saúde S/A
6.006.733.917
5.284.641.944
5.357.356.807
4.586.273.459
355.291.347
224.472.965
534.305.378
532.880.254
504.738.486
514.493.950
19.741.656
94.755
468.792.530
21.545.720
1.082.971
Intermédica Grupo
1.756.951.305
1.691.907.579
1.663.495.388
1.295.561.783
218.712.129
75.408.921
1.295.561.783
222.685.148
41.340.423
Intermedica Sistema de
Saúde S/A
1.392.652.630
1.340.584.623
1.311.437.647
1.018.735.783
178.656.145
58.421.125
1.018.735.783
150.752.979
33.319.570
113.709.028
111.458.364
112.170.577
56.727.412
20.277.964
2.438.245
56.727.412
17.698.971
7.082.825
220.098.588
54.233.199
Mediservice Administradora de
Planos de Saúde
Interodonto - Sistema de Saúde
Odontológica
Notre Dame Seguradora S/A
5.142.727.324 2.990.505.858
1.647.392
109.966.400
313.752.320
4.563.968.395 2.655.207.817
138.303.868
7.935.962
129.284.935
250.589.647
239.864.593
239.887.164
220.098.588
19.778.020
14.549.551
Sul América Grupo
5.338.009.085
4.839.650.238
4.816.287.263
3.909.501.200
347.153.374
259.489.798
3.898.241.748 2.606.109.417
130.630.271
Sul America Companhia de
Seguro Saúde
1.755.294.446
1.391.630.533
1.392.181.789
1.206.600.851
80.754.385
14.244.300
1.202.309.738 1.673.160.314
99.936.863
Sul América Seguro Saúde S/A
3.041.491.708
2.919.442.395
2.927.564.571
2.207.345.460
248.140.969
245.245.497
2.200.430.022
869.812.875
32.635.113
541.222.931
528.577.310
496.540.903
495.554.889
18.258.020
-
495.501.989
63.136.229
(1.941.705)
Sul América Serviços de
Saúde S/A
938.028
Source:Financial Statements of the Health Plans Operators. Available at www.ans.gov.br (data collected on March 2010)
Notes: 1 – Income: Accounting Account (3_Income)
2 – Effective Payments: Accounting Account (31_Effective Payments / Earned Premiums of Healthcare Plans)
3 – Net Payments: Accounting Account (311_Net Payments/ Net Earned Premiums)
4 – Events to be indemnified: Accounting Account (411_ Events to be Indemnified/Retained Losses
5 – Administrative Expenses: Accounting Account (46_Administrative Expenses)
6 – Acquisition Expenses: Accounting Account (43_Acquisition Expenses)
7 – The calculation of the Known Events is given by: (4111_Known Events/Indemnities Reported of Medical Assistance + (4112_Known Events/ Indemnities
Reported of Odontological Assistance)
8 – The calculation of the Net Profit is given by: (3_Income) - [(4_Outcome) + (61_Profit Tax and Participation)]
129
Statistics of the Supplementary Health: Care Information of the
Operators Associated with FenaSaúde
The differences found in the totals amongst the
various statements occur due to information to
be generated by different information systems
(SIP and DIOPS).
Beneficiaries by Care Coverage and Contracting Regime
Old and New Plans (Oct/2009)
Time and Type of the
Plan Contracting
Medical Care with or without Dentistry
Exclusively
Odontological
Total
230.067
5.981.848
17.717.940
895.537
-
5.626.578
5.626.578
32.492
-
338.676
338.676
Total
Ambulatory
Hospital (1)
Hospital (1) and
Ambulatory
Reference
Not
Informed
Total
11.736.092
30.529
235.825
10.311.642
928.029
Group
9.816.953
29.121
39.285
8.853.010
Individual
1.688.906
1.404
196.540
1.458.470
Not Informed
230.233
4
-
230.067
16.594
16.594
New
9.636.670
5.116
43.794
8.659.731
928.029
-
5.642.119
5.642.119
Group
8.647.738
4.922
28.242
7.719.037
895.537
-
5.304.568
5.304.568
988.932
194
15.552
940.694
32.492
-
337.551
337.551
Old
2.099.422
25.413
192.031
1.651.911
-
230.067
339.729
339.729
Group
1.169.215
24.199
11.043
1.133.973
-
-
322.010
322.010
Individual
699.974
1.210
180.988
517.776
-
-
1.125
1.125
Not Informed
230.233
4
162
-
230.067
16.594
16.594
Individual
-
-
162
Source: Beneficiaries Information System (SIB) - ANS/MS - 10/2009 9
Note: The term “beneficiary” refers to ties to the health plans, and may include several ties to a same individual.
(1) It includes hospital plans with or without obstetrics.
130
Beneficiaries of Medical Care, by Care Coverage and Contracting Regime,
as per Federation Units (Oct/2009)
Medical Care with or without Dentistry
Large Regions and
Federation Units
New
Total
Old
Total
Group
Individual
Total
Individual
Individual
Not
Informed
Brazil
11.736.092
9.636.670
8.647.738
988.932
2.099.422
1.169.215
699.974
230.233
North
151.646
136.111
131.630
4.481
15.535
9.341
4.482
1.712
17.079
15.782
13.670
2.112
1.297
488
772
37
1.440
1.070
1.026
44
370
274
80
16
68.182
63.741
63.254
487
4.441
3.467
828
146
869
650
620
30
219
180
36
3
Pará
49.475
41.744
40.038
1.706
7.731
3.638
2.614
1.479
Amapá
10.561
10.143
10.085
58
418
360
49
9
Tocantins
4.040
2.981
2.937
44
1.059
934
103
22
Northeast
1.052.813
745.135
707.466
37.669
307.678
114.708
136.134
56.836
Maranhão
44.483
34.194
33.525
669
10.289
4.981
1.618
3.690
Rondônia
Acre
Amazonas
Roraima
Piauí
12.778
10.087
10.019
68
2.691
2.118
177
396
Ceará
46.427
33.186
28.832
4.354
13.241
8.809
1.975
2.457
Rio Grande do Norte
31.101
24.602
23.776
826
6.499
3.796
947
1.756
Paraíba
22.174
18.203
17.848
355
3.971
2.743
1.191
37
Pernambuco
294.415
185.030
175.005
10.025
109.385
40.759
51.560
17.066
Alagoas
43.356
30.567
29.508
1.059
12.789
6.105
4.222
2.462
Sergipe
30.900
25.054
24.817
237
5.846
2.707
1.051
2.088
527.179
384.212
364.136
20.076
142.967
42.690
73.393
26.884
9.438.686
7.876.535
7.023.533
853.002
1.562.151
876.785
520.152
165.214
Minas Gerais
397.521
291.649
277.228
14.421
105.872
74.237
27.371
4.264
Espírito Santo
78.788
69.928
68.136
1.792
8.860
6.874
1.771
215
Rio de Janeiro
2.046.205
1.696.265
1.501.254
195.011
349.940
193.002
128.275
28.663
São Paulo
6.916.172
5.818.693
5.176.915
641.778
1.097.479
602.672
362.735
132.072
South
658.716
489.749
438.134
51.615
168.967
139.658
27.481
1.828
Paraná
311.906
240.219
202.091
38.128
71.687
60.532
9.730
1.425
Santa Catarina
122.876
72.325
71.575
750
50.551
48.860
1.577
114
Rio Grande do Sul
223.934
177.205
164.468
12.737
46.729
30.266
16.174
289
Midwest
434.227
389.140
346.975
42.165
45.087
28.719
11.725
4.643
Bahia
Southeast
Mato Grosso do Sul
24.990
21.481
21.069
412
3.509
2.596
754
159
Mato Grosso
25.906
19.623
19.251
372
6.283
5.303
956
24
Goiás
114.895
105.243
92.423
12.820
9.652
7.867
1.646
139
Distrito Federal
268.436
242.793
214.232
28.561
25.643
12.953
8.369
4.321
Abroad
4
0
0
0
4
4
0
0
Not Identified
Federation Unit
0
0
0
0
0
0
0
0
Source: Beneficiaries Information System (SIB) - ANS/MS - Oct/2009
Note: The term “beneficiary” refers to ties to the health plans, and may include several ties to a same individual.
131
Beneficiaries of Exclusively Odontological Care, by Care Coverage and Contracting Regime,
as per Federation Units (Oct/2009)
Exclusively Odontologica
Large Regions and
Federation Units
New
Total
Old
Total
Group
Individual
Total
Individual
Individual
Not
Informed
Brazil
5.981.848
5.642.119
5.304.568
337.551
2.099.422
322.010
1.125
16.594
North
80.412
74.907
73.446
1.461
15.535
5.492
0
13
Rondônia
7.737
7.619
6.161
1.458
1.297
118
0
0
Acre
1.550
1.306
1.306
0
370
244
0
0
35.746
33.517
33.515
2
4.441
2.217
0
12
736
557
557
0
219
179
0
0
28.342
26.403
26.402
1
7.731
1.938
0
1
Amapá
1.278
1.006
1.006
0
418
272
0
0
Tocantins
5.023
4.499
4.499
0
1.059
524
0
0
Northeast
477.017
451.973
444.243
7.730
307.678
24.675
1
368
Maranhão
19.069
17.060
17.057
3
10.289
2.009
0
0
Amazonas
Roraima
Pará
Piauí
4.041
3.560
3.560
0
2.691
481
0
0
Ceará
32.577
28.674
28.665
9
13.241
3.902
0
1
Rio Grande do Norte
15.178
14.419
14.418
1
6.499
759
0
0
Paraíba
12.377
11.186
11.184
2
3.971
1.191
0
0
Pernambuco
125.034
121.045
120.469
576
109.385
3.924
0
65
Alagoas
14.319
13.450
13.450
0
12.789
865
0
4
Sergipe
14.758
14.057
14.055
2
5.846
701
0
0
239.664
228.522
221.385
7.137
142.967
10.843
1
298
4.662.455
4.389.254
4.081.034
308.220
1.562.151
256.501
1.096
15.604
Minas Gerais
311.536
278.182
268.477
9.705
105.872
33.291
0
63
Espírito Santo
79.975
77.224
76.402
822
8.860
1.711
0
1.040
Rio de Janeiro
938.244
873.965
832.512
41.453
349.940
61.901
991
1.387
3.332.700
3.159.883
2.903.643
256.240
1.097.479
159.598
105
13.114
South
410.563
387.572
379.681
7.891
168.967
22.418
28
545
Paraná
169.163
160.226
159.557
669
71.687
8.482
25
430
82.689
77.578
77.563
15
50.551
5.087
0
24
Rio Grande do Sul
158.711
149.768
142.561
7.207
46.729
8.849
3
91
Midwest
Bahia
Southeast
São Paulo
Santa Catarina
351.401
338.413
326.164
12.249
45.087
12.924
0
64
Mato Grosso do Sul
16.079
14.018
14.016
2
3.509
2.061
0
0
Mato Grosso
18.022
15.971
15.969
2
6.283
2.051
0
0
Goiás
79.115
75.551
73.633
1.918
9.652
3.542
0
22
238.185
232.873
222.546
10.327
25.643
5.270
0
42
Abroad
0
0
0
0
4
0
0
0
Not Identified
Federation Unit
0
0
0
0
0
0
0
0
Distrito Federal
Source: Beneficiaries Information System (SIB) - ANS/MS - Oct/2009
Note: The term “beneficiary” refers to ties to the health plans, and may include several ties to a same individual.
132
Number of Events of the Health Attention (from 1st to 3rd quarter 2009)
Type of Event
Number
Attention to Child – Hospital
Live Birth Premature
6.197
Live Birth 36 Weeks
108.748
Dead Birth
Hospitalization in ICU in the neonatal period
Hospitalization from 0 to 5 years old for Selected Causes
313
4.870
36.671
Attention to women - Ambulatory
Colpocitologic exam of the cervix uteri for the 1st Time (from 25 to 29 years old)
1.246.884
Women who Took Mammography (from 50 to 69 years old)
585.120
HIV testing in Expectant Mother
105.655
Attention to Woman - Hospital
Vaginal delivery
26.479
Caesareans
88.503
Hospitalization for Hypertensive Disorder during Pregnancy, Childbirth and Puerperium
13.717
Hospitalization due to Infectious Disorder during Puerperium
10.062
Women Hospitalized for Breast Cancer
4.001
Women with Breast Cancer Submitted to Selected Procedures
3.204
Women Hospitalized for Cervix Uteri Cancer
7.214
Women with Cervix Uteri Cancer Submitted to Selected Procedures
4.560
Attention to adult and Elderly - Outpatient Department
Examination for Faeces Occult Blood (from 50 to 69 years old)
53.973
Attention to Adult and Elderly – Hospital
Hospitalization for Hypertensive Disease
Hospitalization for Diabetes Mellitus
11.611
8.391
Hospitalization for Diabetes Mellitus - Amputation of Lower Limbs
117
Hospitalization for Acute Myocardial Infarction – Discharge for Death
104
Hospitalization for Acute Myocardial Infarction
3.475
Hospitalization for Cerebrovascular Disease
7.613
People Hospitalized for Colon and Rectum Cancer
2.920
People with Colon Cancer Submitted to Selected Procedures
1.315
Men Hospitalized for Prostate Cancer
6.811
Men with Prostate Cancer Submitted to Selected Procedures
5.442
Buccal Health
Persons Submitted to Fluoride Therapy
2.160.196
Persons Submitted to Basic Periodontal Therapy (15 years old or more)
1.167.216
Tooth with Completed Endodontic Treatment
247.930
People who Received Sealants (under 15 years old)
316.399
Acute Toothache
63.234
Mental Health
Patients in Hospital-Days
Psychiatric Hospitalizations for Psychosis and Severe Neurosis
19.649
1.549
Source: Products Information System /ANS/MS – Dec 21st, 2009
133
Number of Events and Expenses by Modality (from 1st to 3rd quarter of 2009)
Expense Item
Insurance Companies
Group Medicine
Group Dentistry
Total
Number
Expense
Number
Expense
Number
Expense
Number
Expense
Medical Appointments
19.814.406
1.090.808.198,43
24.545.295
899.006.076,62
-
-
44.359.701,00
1.989.814.275,05
Exams
55.327.514
1.635.722.516,52
50.824.547
1.219.485.600,42
-
-
106.152.061,00
2.855.208.116,94
6.635.583
333.496.368
6.404.026
368.874.508
-
-
13.039.609,00
702.370.876,52
467.670
3.823.044.490
650.244
2.838.100.920
-
-
1.117.914,00
6.661.145.410,24
Others Ambulatory
Attendances
7.350.641
589.508.502,23
12.353.596
534.031.655,13
-
-
19.704.237,00
1.123.540.157,36
Other Medical-Hospital
Expenses
5.755.017
171.589.554,12
2.674.944
142.335.536,69
-
-
8.429.961,00
313.925.090,81
Initial Odontological
Appointments
535.056
7.397.996,55
215.770
4.248.610,24
5.792.615
5.663.685,02
6.543.440,87
17.310.291,81
Complementary
Odontological Exams
557.280
6.632.929,29
390.231
4.280.989,90
7.180.469
7.702.147,04
8.127.979,99
18.616.066,23
Other Odontological
Procedures
3.048.092
85.805.113
3.047.399
69.511.185
63.236.963
68.103.555
69.332.453,86
223.419.852,61
Other Odontological
Expenses
49
244.396,82
14.149
1.106.907,81
1.172.286
1.119.720,00
1.186.484,00
2.471.024,63
99.491.308
7.744.250.065,16
101.120.201
6.080.981.989,89
77.382.333
82.589.107,15
277.993.842
13.907.821.162,20
Therapies
Hospitalizations and Other
Hospital Attendances
FenaSaúde
Source: Products Information System (SIP) /ANS/MS – Jan 11th,2010
Number of Events by Modality (from 1st to 3rd quarter of 2009)
Item
Medical Appointments
1.1 - Allergy and Immunology
1.2 - Angiology
1.3 - Cardiology
1.4 - General Surgery
1.5 - Medical Clinic
1.6 - Dermatology
1.7 - Endocrinology
1.8 - Physiotherapy
1.9 - Gastroenterology
1.10 - Gynaecology
1.11 - Hematology
1.12 - Mastology
1.13 - Nephrology
1.14 - Neurosurgery
1.15 - Neurology
1.16 - Obstetrics
1.17 - Ophthalmology
1.18 - Oncology
1.19 - Otorhinolaryngology
1.20 - Pediatrics
1.21 - Proctology
1.22 - Psychiatry
1.23 - Rheumatology
1.24 - Tisio-Pneumology
1.25 - Traumatology and Orthopaedics
1.26 - Urology
1.27 - Other
Source: Products Information System /ANS/MS – Dec 18th, 2009
134
Insurance Companies
Group Medicines
Total FenaSaúde
126.647
92.275
528.822
132.326
4.927.238
830.427
397.795
8.758
246.696
1.094.949
25.616
17.867
26.162
38.226
163.642
347.461
858.485
49.861
458.056
1.020.891
49.271
103.209
74.741
96.278
898.048
269.699
6.930.960
154.177
202.630
702.174
126.689
2.870.843
879.139
581.341
55.230
373.370
1.462.751
22.168
250.333
13.990
110.268
267.368
378.170
734.345
40.731
604.293
1.587.536
53.216
151.552
118.061
128.434
1.090.884
345.895
11.239.707
280.824
294.905
1.230.996
259.015
7.798.081
1.709.566
979.136
63.988
620.066
2.557.700
47.784
268.200
40.152
148.494
431.010
725.631
1.592.830
90.592
1.062.349
2.608.427
102.487
254.761
192.802
224.712
1.988.932
615.594
18.170.667
Number of Events by Modality (from 1st to 3rd quarter of 2009)
Item
Examinations
2.1 - Anatomopatology and Cytopatology
2.2 - Angiography
2.3 - Ossium Densitometry
2.4 - Echocardiography
2.5 - Echocardiogram
2.6 - Airways Endoscopy
2.7.1 - Endoscopy – Upper Digestive
2.7.3 - Endoscopy – Lower Digestive
2.8 - Hemodynamics
2.9 - Holter
2.10 - Mammography
2.11 - Nuclear Medicine
2.12 - Clinical Pathology
2.13 - Radiodiagnosis
2.14 - Nuclear Magnetic Resonance
2.15 - Ergometric Test
2.16 - Computed Tomography
2.17.1 - Ultrasonography
2.17.2 - Cardiocography
2.18 - Other
Therapies
3.1 - Physiotherapy
3.2 - Hemotherapy
3.3 - Extracorporeal Lithotripsy
3.4 - Chemotherapy
3.5 - Interventional Radiology
3.6 - Radiotherapy
3.7 - Substitutive Renal Therapy
3.8 - Psychotherapy
3.9 - Other
Hospitalizations
4.1 - Surgery
4.2 - Clinic
4.3 - Obstetrics
4.4 - Pediatrics
4.5 - Psychiatry
ICU Daily
5.1 - Neonatal
5.2 - Infantile
5.3 - Adult
Insurance
Companies
Group Medicines
Total FenaSaúde
1.902.916
3.383
295.932
416.871
971.216
160.992
333.982
124.835
5.421
64.848
417.103
2.037.313
35.834.951
3.438.679
471.052
234.366
563.555
2.556.493
23.999
5.469.607
1.524.993
25.534
89.307
336.875
453.166
103.349
245.271
117.557
4.135
79.563
401.070
401.898
35.445.630
3.060.889
323.649
272.776
392.480
2.876.965
22.370
4.647.070
3.427.909
28.917
385.239
753.746
1.424.382
264.341
579.253
242.392
9.556
144.411
818.173
2.439.211
71.280.581
6.499.568
794.701
507.142
956.035
5.433.458
46.369
10.116.677
4.913.164
95.947
6.308
105.291
11.150
186.837
29.033
378.278
909.575
3.714.608
122.752
5.623
52.958
27.422
172.997
116.107
280.835
1.910.724
8.627.772
218.699
11.931
158.249
38.572
359.834
145.140
659.113
2.820.299
235.989
142.183
53.938
33.542
2.018
204.013
281.208
76.329
87.336
1.358
440.002
423.391
130.267
120.878
3.376
8.837
49.196
307.485
10.762
11.347
111.797
19.599
60.543
419.282
Source: Products Information System /ANS/MS – Dec 18th, 2009
135
Chapter VI
FenaPrevi
Personal Coverage
Segment
136
The Year and the Triennium
Approaching the end of the three-year term of the current Board of Directors of FenaPrevi, from
February 7, 2007 to June, 2, 2010, as much important as making a balance of 2009, is also to analyze, synthetically, what occurred in the last three years: 2007, 2008 and 2009.
On that first year, FenaPrevi privileged, especially, the adoption of pension plans intended for
extending the personal coverage penetration. Deserves to be highlighted the preparation of the
proposal sent to the Government in order to allow organization and commercialization of pension
plans, known as VGBL Health and Education, providing for fiscal benefits in case of use of funds to
meet expenses with the health and the education of the respective holders and their dependents. It
is important also to mention the studies developed in cooperation with other segments of insurance
market and the government, aiming at implementing microinsurance in Brazil, to satisfy the protection needs of the less fortunate layers of the population.
The analysis of the year 2008, on the other hand, refers to the international crisis, extensive to the
year 2009, with impacts on the major economies over the world, of magnitude more or less serious,
depending on the country.
Brazil, on the basis of timely measures adopted by the Government, may be considered as a
Country that was less affected by the crisis. The insurance sector, especially the personal segment,
did not suffer major troubles, even presenting growth on income of premiums and contributions.
Concerning the year of 2009, we need to restate three important facts.
The first one, the suggestion presented to the Government, of being part of the Bolsa Família
program, insurance that provides burial service rendering to the beneficiaries of the program. Such
as the actions intended for implementing the microinsurance, this proposal reflects the concern by
the market in universalize the mechanisms of insurance protection to all layers of the population.
The second was to send to SUSEP, for analysis, technical note containing the criteria description
on the preparation and updating of biometrical tables built based on the Brazilian insurance market
experience.
It should be also mentioned the regulation of the so-called “home/housing insurance”, with possibility of its commercialization also by insurance companies authorized to operate personal insurance, expanding the operations options admitted to such companies.
The expectations are optimistic, particularly revealing promising for the segment where act the
companies represented by FenaPrevi, due to the potential of diffusion of the personal coverage
consumption.
Such assertive is also based on the result of the studies made by the Institute of Applied Economic Research (IPEA) – “Poverty, inequality and public policies” – showing that Brazil, until 2016,
is practically able to eradicate the extreme poverty (up to ¼ of minimum wage per capita) and to
obtain the lowest level of income inequality since the beginning (1960), of the records made by the
Brazilian Institute of Geography and Statistics (IBGE). It is expected however that the major part of
Brazilians may access the microinsurance coverage, especially due to costs and premiums conditions substantially reduced.
The conclusion may be that the developed actions in the period not only ensured the good
performance of the sector, but, also strengthened the basis that will allow a future even more fruitful
for the segment, mainly if come to be approved and implemented the proposals submitted to the
Government in the triennium under comment.
Antônio Cássio dos Santos
President of FenaPrevi
137
Board of Directors of FenaPrevi
President
Antônio Cássio dos Santos
Mapfre Vera Cruz Seguradora
Vice-Presidents
Carlos André Guerra Barreiros
Itaú Vida e Previdência S/A
Francisco Alves de Souza
União Previdenciária Cometa do Brasil - COMPREV
Marco Antônio Rossi
Bradesco Vida e Previdência
Renato Russo
Sul América Seguros de Pessoas e Previdência S/A
Directors
Antônio Carlos Macedo Munró
GBOEX Grêmio Beneficente
Antônio Eduardo Márquez de Figueiredo Trindade
Itaú Vida e Previdência S/A
Edson Luis Franco
Real Seguros Vida e Previdência S/A
Everson Oppermann
Luterprev – Entidade Luterana de Previdência
Fábio Ohara Morita
Porto Seguro Companhia de Seguros Gerais
Fernando Alves Moreira
HSBC Seguros (Brasil) S/A
Flávio Roberto Andreani Perondi
Santander Brasil Seguros S/A
Guido Urizio
Generali do Brasil – Cia. Nacional de Seguros
Helder Molina
Mongeral Aegon Seguros e Previdência
José Roberto Marmo Loureiro
Metropolitan Life Seguros e Previdência Privada S/A
Juvêncio Cavalcante Braga
Caixa Vida e Previdência S/A
Luciano Snel Correa
Icatu Hartford Seguros S/A
Oriovaldo Pereira Lima Filho
Previmil Sociedade de Previdência Privada
Tarcísio Godoy
Brasilprev Seguros e Previdência S/A
William Alan Yates
Prudential do Brasil Seguros de Vida S/A
138
Developed Actions
In 2009 FenaPrevi kept on going, as well as in
the previous year, including, but not limited to
five priority actions contained in the Strategic
Planning of the Federation, namely: products
related to education and health – VGBL, Health
and Education, Dynamic Biometrical Tables,
Solvency, Microinsurance, Taxation (products
and companies).
The works performed by the Technical Committees were based on the development of these
actions, and also in the analysis of punctual issues related to the needs of the segment, as
well as those regarding to the rules and public
hearings of government agencies, particularly
CNSP and SUSEP.
Statistic Data
Personal Coverages Segment
In 2009, the Personal Coverages Segment –
represented by Pension Plans and by Personal
Insurance – Risk Coverages – accounted
income of premiums and contributions, R$ 52.4
billion, achieving growth of 19.4% if compared
to the previous year, well above inflation.
The income of the Personal Coverages was
equivalent to 48% of the insurance market total
income and 1.67% of GDP, following the trend
of growth on the participation of the segment
in GDP.
In 2009, the income of Pension Plans (Open
Private Pension and VGBL), amounted to R$
38.7 billion, and remained presenting expressive
contribution at the total income of the Personal
Coverage Segment, representing 74%.
In the triennium 2007 – 2009, the average
income was R$ 45 billion, value 41.1% above
total of income premiums and contributions of
2006 (R$ 31.9 billion).
Values in R$ billion
2006
2008
2009
2009/ 2008 2009/ 2006
% Variation
22.5
28.1
31.8
38.7
21.7%
72.0%
9.4
10.6
12.1
13.7
13.2%
45.7%
Personal Coverage
31.9
38.7
43.9
52.4
19.4%
64.3%
Insurance Market
73.6
84.3
95
109.25
15.0%
48.4%
Participation of the Income of
Personal Coverage in the
Insurance Market
43%
46%
46%
48%
2.369.8
2.661.3
3.004.9
3.143.0
1.35%
1.45%
1.46%
1.67%
General Price Index-Internal
Availability (IGP-DI)
7.89%
9.10%
-1.43%
Amplified Consumer Price Index
(IPCA)
4.46%
5.90%
4.31%
Income Premiums
+ Contributions
Pension Plans
2007
Personal Insurance – Risk
Coverages
GDP (Current Prices)
Participation of the Income of
Personal Coverage in GDP
Source: SUSEP, BCB, FGV, IBGE
139
26%
Personal Coverages –
Income in 2009
Pension Plans
74%
Personal Insurance – Risk Coverages
Pension Plans
As opposed to VGBL plans, PGBL surrenders
did not present sensibility as respect to the
international financial crisis, keeping the behavior
standard of the previous years, probably due to
the fiscal aspect, where the calculation basis,
instead of only the obtained income, is the total
value paid in surrender.
The values of the premiums of 2009 related to
the VGBL plans, R$ 30.1 billion, contributed a
lot for the income of the Pension Plans (Open
Private Pension and VGBL) – following the trend
of the previous years – representing 78%.
The value of the VGBL plans surrender in 2009,
R$12.1 billion, remained capturing the sensibility
of assureds as regards the international financial
crisis, as much from its beginning, in September
2008, as relating to the measures implemented
by the government, that kept the trust of the
saver on the strength of the Brazilian economy:
in 2009 the value in surrenders of these plans
already captured reversion of trend, with drop
of 2.4% against 2008.
The value of the accumulated provisions in
the pension plans in 2009, R$ 176.6 billion,
presented growth of 36.2% against 2008,
with R$ 96.6 billion relative to the VGBL plans,
representing 55% of the total.
Values in R$ billion
Pension Plans
Income of Premiums
+ Contributions
Period
VGBL
Open Private Pension
PGBL
Traditional Plans
Total
Total
2006
15.3
4.4
2.8
7.2
22.5
2007
20.2
4.5
3.4
7.9
28.1
2008
23.5
5.1
3.2
8.3
31.8
2009
30.1
5.2
3.4
8.6
38.7
2009/2008
28.1%
2.0%
6.3%
3.6%
21.7%
2009/2006
96.7%
18.2%
21.4%
19.4%
72.0%
Source: SUSEP
140
9%
13%
Income – 2009
VGBL
PGBL
78%
Traditional Plans
Values in R$ billion
Pension Plans
Provisions
Surrenders
Period
VGBL
2006
2007
2008
2009
2009/2008
2009/2006
2006
2007
2008
2009
2009/2008
2009/2006
5.8
7.9
12.4
12.1
-2.4%
108.6%
41.7
57.8
70.9
96.6
36.2%
131.7%
Open Private Pension
PGBL
Traditional Plans
Total
2.2
2.3
2.8
3.0
7.1%
36.4%
27.6
33.6
39.3
48.5
23.4%
75.7%
2.1
1.7
1.5
1.4
-6.7%
-33.3%
27.2
29.4
31.2
31.5
1.0%
15.8%
4.3
4.0
4.3
4.4
2.3%
2.3%
54.8
63.0
70.5
80.0
13.5%
46.0%
Total
10.1
11.9
16.7
16.5
-1.2%
63.4%
96.5
120.8
141.4
176.6
24.9%
83.0%
Source: SUSEP
Surrenders - 2009
Provisions - Balance in 2009
8%
18%
18%
55%
74%
VGBL
141
27%
PGBL
Traditional Plans
Personal Insurance –
Risk Coverage
The value of Insurance Premium intended for
funding the Personal Insurance - Risk Coverages
amounted to R$ 13.7 billion in 2009, the Group
Life insurance, with income of R$ 7.2 billion,
representing 53% of the total income.
The Credit Life Insurance, with Insurance
Premium amounting to R$ 2.7 billion, represented
20% of the total income in 2009. The observed
growth against 2008 of, 17.8%, reflects the
measures of economic policies implemented
by the government, at the end of 2008 and
beginning of 2009, to face the impacts of the
international financial crisis.
Values in R$ thousand
Credit Life Insurance
Educational
Insurance
Random Events
Individual Life
2006
2007
2008
2009
2009/2008
1.448.6
2.052.6
2.316.0
2.728.6
17.8%
88.4%
Loss Ratio
29%
26%
25%
23%
2pp
6pp
Insurance Premium
15.4
17.4
15.7
17.1
8.9%
11.0%
Insurance Premium
Loss Ratio
83%
71%
75%
112%
37pp
29pp
Insurance Premium
345.5
399.1
383.1
364.4
-4.9%
5.5%
Loss Ratio
37%
32%
35%
32%
3pp
5pp
Insurance Premium
715.2
838.3
778.3
835.8
7.4%
16.9%
Loss Ratio
30%
29%
32%
32%
0pp
2pp
5.480.9
5.563.3
6.385.0
7.213.4
13.0%
31.6%
Loss Ratio
57%
55%
51%
49%
2pp
8pp
Insurance Premium
0.4
0.3
0.8
1.1
37.5%
175.0%
1.183%
47%
-25%
148%
123pp
25pp
Insurance Premium
Group Life
PCHV
2009/2006
Loss Ratio
Insurance Premium
12.7
15.4
16.2
15.4
-4.9%
21.3%
Loss Ratio
33%
45%
34%
78%
44pp
45pp
Personal Accident –
Individual
Insurance Premium
245.9
253.8
322.6
362.4
12.3%
47.4%
Loss Ratio
37%
34%
34%
35%
1pp
2pp
Personal Accident –
Collective
Insurance Premium
1.135.4
1.461.8
1.861.2
2.169.5
16.6%
91.1%
23%
19%
16%
13%
3pp
10pp
Personal Insurance –
Risk Coverages
Insurance Premium
10.602.0 12.078.9 13.707.7
13.5%
45.8%
Tourism
Loss Ratio
Loss Ratio
9.400.0
46%
42%
39%
36%
3pp
10pp
Source: SUSEP
Gross earned premiums = insurance premium – ceded coinsurance + accepted coinsurance
Loss Ratio = net loss/earned premium
3%
6%
Insurance Premium - 2009
Personal Accident (Individual + Collective)
18%
20%
Credit Life Insurance
Random Events
Group Life
Individual Life
(0%)
53%
Tourism + Educational Insurance + PCHV
142
Technical Committees
Actuarial
Mentors Directors:
Fábio Ohara Morita (Porto Seguro Vida e
Previdência S/A) and José Roberto Marmo
Loureiro (Metropolitan Life Seguros e
Previdência Privada S/A)
President: Jair de Almeida Lacerda Júnior
(Bradesco Vida e Previdência S/A)
Accounting and Fiscal Affairs
Mentors Directors: Marco Antonio Rossi
(Bradesco Vida e Previdência S/A)
President: Elizeu da Silva Souza (Real
Seguros Vida e Previdência S/A)
Specific Affairs of Non-profit EAPCs
Interest
Mentor Director and President: Francisco
Alves de Souza (União Previdenciária
Cometa do Brasil - COMPREV)
Legal Affairs
Mentors Directors: Antonio Cássio dos
Santos (Mapfre Vera Cruz Seguradora S/A)
and Carlos André Guerra Barreiros (Itaú Vida
e Previdência S/A)
President: Luiz Fernando Nascimento
Bertoncello (Brasilprev Seguros e
Previdência S/A)
Communication, Marketing, Events
Mentors Directors: Antonio Eduardo
Márquez de Figueiredo Trindade (Itaú Vida e
Previdência S/A) and Oriovaldo Pereira Lima
Filho (Previmil Previdência Privada)
President: Oriovaldo Pereira Lima Filho
(Previmil Previdência Privada)
Investments
Mentors Directors: Juvêncio Cavalcante
Braga (Caixa Vida e Previdência S/A) and
Luciano Snel Correa (Icatu Hartford Seguros
S/A)
143
President: Hélio Flausino Gonçalves
(Santander Seguros S/A)
Survival Products
Mentors Directors: Edson Luís Franco (Real
Seguros Vida e Previdência S/A) and Marco
Antonio Rossi (Bradesco Vida e Previdência
S/A)
President: João Batista Mendes Angelo
(Brasilprev Seguros e Previdência S/A)
Institutional Relationships - National and
International
Mentors Directors: Antonio Cássio dos
Santos (Mapfre Vera Cruz Seguradora S/A)
and Marco Antonio Rossi (Bradesco Vida e
Previdência S/A)
Losses and Benefits
President: Aparecida Lopes (Bradesco Vida
e Previdência S/A)
Technology / Side
Mentors Directors: Edson Luís Franco (Real
Seguros Vida e Previdência S/A) and José
Roberto Marmo Loureiro (Metropolitan Life
Seguros e Previdência Privada S/A)
President: Maria de Fátima A. M. Primati
(Metropolitan Life Seguros e Previdência
Privada S/A)
Technic-Operational of Risk Coverages
Mentors Directors: Antonio Cássio dos
Santos (Mapfre Vera Cruz Seguradora S/A),
Helder Molina (Mongeral Aegon Seguros
e Previdência S/A) and Renato Russo (Sul
América Seguros de Pessoas e Previdência
S/A)
President: Renato Russo (Sul América
Seguros de Pessoas e Previdência S/A)
Chapter VII
FenaCap
The Capitalization
Segment
144
The Capitalization Segment
The activity of the capitalization bonds sector has proved to be fruitful and has attending
the socioeconomic functions of this important instrument, aimed basically for the formation
of financial savings, even from the standpoint of individual agents and the savings national
fund. The capitalization bond stands for the stability of its demand, which has proved to
be resistant to all movements of crisis in the global economy and the repercussions of
such movements in the economy and national financial system. This persistence may only
in fact contribute to the prominence of the capitalizing bond on its primary function. This
does not mean however that the innovation of companies in the sector is inhibited. Indeed,
companies have introduced new products, all introduced successfully in the market.
FenaCap searches to contribute to the dissemination of the sector and the good
understanding by the public on the socioeconomic function of capitalization bonds. And it
engaged for this purpose quite particularly in the year 2009. While in 2008 we focused on
the goals and commitments of the sector, with special highlight the development of the
first strategic plan and the publication of the Guide of Best Practices, in the past year we
developed a qualitative research on perception of the capitalization bond, which will serve as
basis for the communication plan, which is already being prepared, and review of strategic
plan of the sector; we performed, also, the first seminar on capitalization bonds, occasion
where were approached several aspects of the sector and presented prospects of use for
the capitalization bond in new situations and as support instrument, for example, to the
microinsurance. It should also be highlighted the proposal to develop statistical indicators
of the sector, much larger than the simplest indicators already released and that we expect
to see introduced during the year 2010.
The federation will continue contributing to the sector, according to the goals of its
institutionalization and will seek always to serve the market, since it is dedicated to the
improvement of the sector and, more especially, to the identification of ways and paths so
that this sector may contribute positively to the formation of financial savings and thus, to
the development of the national economy
Ricardo José da Costa Flores
President of FenaCap
145
Board of Directors of FenaCap
President
Company
Ricardo José da Costa Flores
Brasilcap Capitalização
Vice-Presidents
Carlos Infante Santos de Castro
Sul América Capitalização
Mauricio Maciel da Rocha
Caixa Capitalização
Natanael Aparecido de Castro
Brasilcap Capitalização
Norton Glabes Labes
Bradesco Capitalização
Director
Aline Ferreira Coropos
Cia Itaú de Capitalização
Carlos Ferreira D´Azevedo Neto
Aplub Capitalização
Edson Luis Franco
Santander Capitalização
Gustavo Pimenta Germano Santos
Icatu Hartford Capitalização
Ronaldo Cosme Gonçalves Ferreira
Liderança Capitalização
Fernando Moreira
HSBC Empresa de Capitalização – Brasil
Executive Director of FenaCap
Helio Oliveira Portocarrero de Castro
Institutional Action of FenaCap
in 2009
Action Plans
Communication Plan
The working group on communication advanced
at the development of a plan for the whole sector, taking into account the modality diversity of
capitalization products established by SUSEP
Circular 365/08.
The basic instrument to complement and
implement the plan is the qualitative research
made during 2009 by IDS. As we concluded
that the communication issue has a permanent
character, besides the development of a
sole plan on time, which must be periodically
maintained and reviewed, the Board of Directors
of FenaCap must examine the hypothesis of
building a Committee on Communication that
would substitute permanently the current WG
on Communication.
Research
The research was primarily understood as
instrument of support for the Communication
plan, but soon we concluded that the analysis
FenaCap
of its results surpasses the specific objective
and must be used as element for development
of the new strategic plan of the sector, which
should be programmed for the first quarter of
2010.
Indicators Project
The working group formed under the Committee
on Coordination and Products, prepared a
proposal for presentation of statistics indicators
for the sector. The proposal was approved and,
during 2009, it was tried to verify possibilities to
make the projects operational, to be incorporated
to the general project of CNSeg, intended for
statistic indicators and it is expected that it will
be implemented soon.
FenaCap and the Market
Regulation
Monitoring proposal of changes of the
sector regulation
This is a permanent activity of the federation and,
in 2009, we presented to SUSEP a proposal of
changes in the Circular 365/08, the most recent
paper related to the sector regulation. During all
the year, we monitor the analysis of the subject
matter.
146
capitalization bond, the federation, together with
some associated companies sponsored the
I Seminar on Capitalization promoted by the
Brazilian Institute of Economy (IBRE) and by the
magazine Conjuntura Econômica, from Getúlio
Vargas Foundation (FGV) in October of 2009.
The seminar was succeeded, covering some of
the major topics on capitalization operation and
turned to a selected public.
The Actuarial Committee of the federation is developing study addressed to the simplification
of the parameters and general conditions standardized to ease the analysis by the regulator.
Regulatory Milestone
It is consensus among directors of the federation
about the need of a new regulatory milestone
for the sector, in order may be explored all the
potentialities of growth and full utilization of
the mechanisms that the financial instrument,
capitalization bond, can provide.
Statistics of Capitalization in
2009
Microinsurance
The Board of Directors of FenaCap is convinced
that the capitalization might have very good interactions with the microinsurance development on the country. Therefore, the federation
has been monitoring the evolution of the subject
matter. The federation is represented at the Internal Group on Microinsurance of CNSeg, as
well at the Advisory Committee of CNSP, constituted to propose regulatory acts about the
implementation of microinsurance in Brazil.
The capitalization market is operated by
incorporated companies, with nominative shares,
and authorized to operate by act of the Ministry
of Finance, after analysis of the Superintendence
of Private Insurance (SUSEP). In 2009, 11
companies authorized to commercialize bonds
at the Brazilian market accounted the amount
of R$ 10.1 billion, representing growth of 12.1%
over the 2008 production.
The equity of companies of the sector grew
53.16%, achieving the amount of R$ 5.9 billion,
as shown in the table below.
Educational Action
Seminar about Capitalization
Aware of the need to deepen the knowledge
of economic and social role played by the
Data from the Capitalization Segment
Accounts
Values in R$ thousand
%Variation
2009/2004
%Variation
2009/2008
2004
2008
2009
Income
6.601.776
9.013.898
10.104.143
53.05%
12.10%
Technical Provisions
9.143.538
13.444.561
14.937.575
63.37%
11.10%
Equity
2.727.249
3.835.984
5.875.192
115.43%
53.16%
In 2009, the total of payments made by bonds
surrenders and drawings reached the amount of
R$ 8.1 billion, against R$ 7.4 billion in 2008.
Values in R$ thousand
2004
2008
2009
%Variation
2009/2004
%Variation
2009/2008
4.928.350
6.976.863
7.584.426
53.89%
8.71%
Expense with Bonds Winning
297.264
441.758
515.855
73.53%
16.77%
Acquisition Costs
379.580
509.388
574.906
51.46%
12.86%
*Administrative Expenses
558.209
470.918
516.772
(7.42)%
9.74%
Accounts
Expense with Bonds Surrendered
* Includes Administrative Expenses, Expenses of Taxes and Other Operational Incomes and Outcome
147
Participation of the Capitalization in the Brazilian GDP
GDP, according to the data divulged by SUSEP
and IPEADATA.
With a 0.32% index, achievement of a slight
increase during 2009, the percentage relative
share of the capitalization against the Brazilian
Income from Capitalization against GDP
Year
*Income
(R$ million)
GDP
(R$ million)
GDP Share (%)
2004
6.602
1.941.498
0.34%
2005
6.910
2.147.239
0.32%
2006
7.111
2.369.484
0.30%
2007
7.829
2.661.344
0.29%
2008
9.014
3.004.881
0.30%
2009
10.104
3.143.015
0.32%
Source: SUSEP and IPEADATA
* Income with Capitalization Bonds
Capitalization and Inflation
growth due to the accumulated inflation from
2004 to 2009, as shown in the table below.
Even facing a year of general crisis in the economy, capitalization kept the trajectory of actual
Income x Inflation
Income Growth
Insurance Market (*)
Accumulated Growth
Capitalization Segment
Accumulated Growth
IGPM – Accumulated Index
Annual Growth
Accumulated Growth
Values in R$
2004
2008
2009
59.706.216.181
95.076.109.116
109.252.735.236
-
59.2%
83.0%
6.601.776.193
9.013.898.082
10.104.142.922
-
36.5%
53.1%
100
124.34
122.20
12.42%
9.81%
-1.72%
-
24.34%
22.20%
Source: SUSEP, ANS and IGP - M/FGV (Suma Econômica)
* DPVAT: From 2009, there was a change of accounting criteria, and the premiums have been reporting net of transfer to the SUS
and DENATRAN (50% of premiums). Thus, for purposes of comparison, this adjustment was made in the 2008 numbers. This same
adjustment however was not made in the 2004 numbers.
148
Technical Committees
Products and Coordination
Goal: To coordinate the multidisciplinary technical issues, themes and works, developed by
components of different Technical Committees.
President: Rita R. Batista Moço - Bradesco SA
Capitalização S.A.;
Mentor: Ronaldo Cosme Ferreira Gonçalves Liderança Capitalização S.A.
President: Danilo Campos – Cia Itaú de
Capitalização S/A
Mentor: Maurício Maciel da Rocha – Caixa
Capitalização S.A.
Legal of the Capitalization
Goal: To monitor the legal subject matters
related to Capitalization.
President: Simone Ayub Moregola – Liderança
Capitalização;
Mentor: Carlos Infante Santos de Castro – Sul
América Capitalização S.A.
Capitalization Management and
Finances
Goal: To perform studies for adequacy of the
chart of accounts and the FIP to the capitalization
operations.
President: João Augusto Santos Xavier – Caixa
Capitalização S.A.
Information Technology of the
Capitalization
Actuarial on Capitalization
Goal: To monitor ongoing subject matters in
the IT field, to adopt improvements in the FIP
and to monitor the indicators project of the
capitalization market.
President: Carlos Augusto Pestana – Brasilcap
Capitalização S.A.
Goal: To perform studies for changes of the
Standard Plan of CAP and of the adequacies
to be made in the FIP with respect to the
capitalization operations.
President: Anna Paula Nardi de Almeida – Sul
América Capitalização S.A.;
Mentor: Natanael Aparecido de Castro – Brasilcap Capitalização S.A.
WG on Communication
Goal: To develop Plan of Institutional Communication of FenaCap.
Coordinator: Roberto Sábato Cláudio Moreira
Jr. – Brasilcap Capitalização S.A.
Internal Controls of Capitalization
Goal: To study SUSEP regulations on the subject
matter and to promote the sector development
under the capitalization companies.
Name
Number of Meetings
Number of Members
Number of Guests
Legal Committee
11
9
11
Actuarial Committee
3
8
1
Committee WG on Communication
11
10
7
Committee on Products and Coordination
10
11
7
Committee on Management and Finances
5
9
6
Committee on Internal Controls
9
10
16
Committee on Information Technology
4
9
1
149
Coordination and Implementation
Coordination and Graphic Design
COMUNICAÇÃO E PUBLICIDADE