Bidvoice - Bidvest

Transcription

Bidvoice - Bidvest

Bidvoice
QUARTERLY magazine for BIDVEST people
issue
2013
 CE’s message  Clean sweep  Choice of holiday destinations  Rhino news  Get on your bike  Competition
CONTENTS AND EDITORIAL
features
04
 Clean sweep
Welcome
readers
In South Africa we have just started to feel the
chill in the late mornings and early evenings,
but we do have the most magnificent winter
sunshine. Of course our UK colleagues
have emerged from their winter and are now
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enjoying some champagne days!
This really just serves to remind us that the year is racing ahead with yearend no
longer a distant thought. Good luck to everyone involved in the year end reporting
as we know how stressful and time-consuming this can be.
Packaging on a new level 
I get really excited when I hear about the innovative and creative initiatives
that our businesses are doing. Our cover story on the Bidvest Laundry group is
incredible. Congratulations to Hans and his team for some really out of the box
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 Food safety
thinking which has revolutionised the way they do business.
And lets all get behind the 2013 Bidvest Unity Walk taking place in four cities.
An incredible Proudly Bidvest initiative and certainly unrivalled in terms of corporate
events in South Africa.
Its always exciting to meet new managing directors and every good wish to
Paulette McGhee as she takes up the reigns at Budget (page 24).
Please remember that Bidvoice is our window on our Bidvest world and let us
know what your businesses are doing and what our Proudly Bidvest people are
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achieving.
Kind regards
Junette
Supporting greenABLE
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 Improving literacy
Junette Davidson – Bidvoice editor and Bidvest communications manager
Kate Cunningham – Sustainability co-ordinator
Noelene Gounden – Administrative assistant
Send contributions to: Junette Davidson, The editor, Bidvoice, The Bidvest Group Limited
PO Box 87274, Houghton 2041, South Africa
Tel: +27 (11) 772 8700 } Fax: +27 (11) 772 8970
E-mail: [email protected]
2013 deadline dates for copy to editor
} Issue 3 2013: end June } Issue 4 2013: end September
regulars
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02
03
04
06
Highlights
Our group
Message from Brian Joffe
Cover story
Our group
Bidvoice is published quarterly by The Bidvest Group Limited for the people of Bidvest companies
worldwide. Its mission is to communicate the news and growth of the Group, to inform about
Bidvest companies, their services and products.
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58
64
69
Group panorama
Our people
Reaching out
Rest and relaxation
Winning streak
No responsibility will be accepted for any statement made or opinion expressed in the publication.
Consequently, nobody connected with the publication including directors, employees or editorial
team will be held liable for any opinion, loss or damage sustained by a reader as a result of an
action or reliance upon any statement or opinion expressed.
© Bidvest 2013 This magazine is copyright under the Berne Convention. In terms of the South African
Copyright Act No. 98 of 1978, no part of this magazine may be reproduced or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording or by any information
storage and retrieval system, without permission of the publisher and, if applicable, the author.
Design and layout: Bastion Graphics }
Printers: Blesston Printers, a Proudly Bidvest company.
bidvoice issue 2 2013
highlights
highlights
Bidvest Unity Walk 2013
Bidvest Unity Walk 2013 – August 18 2013 – see page 6 for more info.
Bidvest Ethics Line
We are committed to conducting healthy business practices which
support our company values of respect, honesty, integrity and
accountability, ensuring a stable employment environment and the
ongoing success of Bidvest.
Compliance with the Bidvest Code of Ethics is mandatory at all
levels of the organisation.
Directors and senior management are committed to being role
models of this code for the Group. All employees should always
measure their behaviour in terms of the spirit of the code, as well
as against the practical guidelines.
As evidence of the Group’s commitment to this code, a free
and anonymous ‘Fraud & Ethics’ line is available to all Bidvest
Bidvest Middle East
Bidvest Middle East – welcomes
stakeholders. With the support of all, we aim to encourage an
open and transparent workplace, promoting a culture of reporting
wrongdoing. The toll-free telephone number is 0800-506090
(All approaches to this line are confidential.)
Aktaes Holdings Turkey – see page
48 for more info.
Investment Analysts Society
of South Africa (IAS)
First woman
MD at Budget
A new managing director is in the
driving seat at Budget Rent a Car,
the vehicle rental arm of Bidvest
Bidvest takes top honours in their sector of the IAS Excellence in Financial Reporting and
Travel and Aviation – Paulette
Communications Awards.
McGhee. See page 24.
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our group
The Bidvest executive
development programme
Wicus Maritz, managing director, Rotolabel, was one of the delegates to attend the first ever Bidvest executive development
programme (EDP) which was coordinated by the Gordon Institute of Business Science (GIBS).
Wicus gave us his perspective of this programme;
“The topics covered were contemporary, relevant,
and included a wide range of interesting areas. The
lecturers were clearly experts in their particular fields;
they were engaging and interesting and managed to
convey their knowledge and expertise in a fun way.
The action learning coaches are an integral component
of this course, as the teams need somebody as a
sounding board for ideas, structure and direction. The
various activities were appropriately timed throughout
the programme and certainly facilitated team building.
The business simulation although stressful at times was
certainly interesting and a lot of fun. Social networking
via LinkedIn was a positive exercise and one can
certainly see the value of this if used appropriately.
I’m now an avid Twitter follower and follow a variety of
people and organisations; from Pamela Anderson to
Richard Branson!
“The action learning project (ALP) topics were very
interesting and relevant. The divergent/convergent
process of an ALP is very useful in everyday working life.
The project again demonstrated the power of teamwork
and how individuals with different backgrounds and
strengths can come together to create something
bigger than the individual. The importance of planning,
role clarification, building on each team member’s
strength and having a team leader were highlighted.
“The leadership assessment was an amazing
exercise and is something that every leader should do.
Holding the mirror up to see how you are doing as a
leader is both sobering and satisfactory.
“The EDP overall was a great experience and counts
as one of my career developmental highlights. This
programme is a great opportunity for senior managers,
it is pitched at the right level, the balance is good and
the ALP project is a great way to learn. The networking
with other Bidvest executives and GIBS staff and faculty
was fantastic and the overall learning experience – both
from a personal and professional point-of-view – was
great”.
Kevin Swan, managing director, Lufil Packaging, also
highlighted some of the outcomes of the programme.
“Networking within the Group was a fantastic
opportunity with many contacts made with the other
divisions which will certainly pay dividends in the future.
Most of us were used to directing down or reporting up
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Back from left: Wicus Maritz, Rotolabel; Phillip Clough, McCarthy VW/Audi; Kevin Swan, Lufil Packaging; Louis Roux, Steiner.
Second row from left: Rob White, Bidvest Prestige Cleaning Services; Gavin Bell, Bidvest Hospitality; Neil Wolno, Bidvest
Insurance; Mark Steyn, Bidvest Freight; Jackie Goodwin, Bidvest Port Operations; Craig Turnbull, Bidvest Industrial: Corporate
Office; Van der Walt Steyn, Konica Minolta; Craig Taylor, BidTrack. Third row from left: Dani Kaplan, G.Fox & Co; Denny Poovan,
Afcom; Neil Capazorio, Bidvest Bank; Alan Duncan, McCarthy; Gary Bloch, Bidvest Bank; Stephen Smith, Bidvest Panalpina
Logistics; Mojaki Finger, Bidvest Paperplus. Front from left: Mpumi Madisa, Bidvest Prestige Group; Lesley-Ann Adams, GIBS;
Endria White, Waltons; Riette Ackermann, GIBS; Nosi Mbongwa, Bidvest Freight.
A couple of the people above have left Bidvest/changed divisions but this is information as at March 2013 when they completed the EDP.
and we have not previously really had an opportunity to
interact with our Bidvest peers.
“The programme gave us all a better awareness
of self and the influence we have on others. It was
fantastic to observe the growth and change in people
during the programme. None of us had previously
spent this much time analysing our thoughts and
actions with psychologists. Definitely a different
experience!
“I found the strategic thinking and business model
innovation the most thought provoking lecture of all;
while the immersion into Hillbrow, Alexandra township
and Diepsloot was good for all and opened our eyes to
new opportunities.
“Teamwork in the action learning projects (ALP) was
vital to getting through the volume of work and even
during this interaction a leader was necessary to keep
everything – and everyone – on track! ALP developed
thinking but most specifically the ability to test ideas
before going too far.
Some key learnings from our team can be
encapsulated as follows:
 Innovation is a process and time must be
dedicated to working through scenarios,
reading, researching and planning.
 Methodology of a step by step process and
testing is the key to developing new ideas for a
mature industry.
 Develop effective teams, with an
understanding that we need to investigate,
dissect and implement information to grow
and develop our business. Don`t be afraid to
venture into the unknown.
 The first ideas proposed are seldom the best
and that a process of discussion, testing and
development is crucial. A team with different
areas of expertise is also important in the
functioning and outcome of the ALP.
CE’S MESSAGE
Leading by doing is
the Bidvest way
Letting performance do the
talking has a lot to be said for
it and quietly getting on with
the job is part of the Bidvest
culture. But there are times
when it makes sense to pause
and reflect on what we’ve
accomplished.
Many of the businesses in the Bidvest
family are industry leaders. They deliver
services to world-class standards.
Look at the application of direct
mobile ordering systems and other
ecommerce innovations at our leading
foodservice operations. In many
respects they set the industry standard
in their national markets.
And what about the efficiency levels
and throughput achieved at the dockside by our Bidvest Freight teams?
Leaders provide new solutions. Followers do things the same old way.
Their capacity to move South African exports and imports constitutes a
Leaders anticipate market shifts. Followers fall victim to market shifts.
national asset.
In many instances, our leadership in specific sectors enables us to help
We also see sector-leading innovation at the Bidvest Laundry group –
successes showcased in the current edition of Bidvoice.
Our laundries are regional leaders in the application of heat exchanger and
continual batch wash technology and the installation of variable speed drives.
Without getting too technical, this boils down to big savings on heat, steam,
water and coal.
Foodservice, freight and laundry innovations are just three examples of
leadership. Bidvest has many more.
The positive environmental impact of operational efficiency should not be
our customers do things better at less cost. This gives us a competitive
advantage over service providers whose market offering is more of the same.
Leadership that bestows an image benefit is all well and good. Leadership
that bestows a commercial benefit is so much better.
We lead by doing. Being boastful will never be the Bidvest way. But we
should not shy away from our status as leaders. We’ve earned it. We can
take pride in it. And we can take advantage of it by cementing long-term
relationships with customers.
One show of Bidvest pride is just around the corner … our Unity walk
under-estimated, but in the commercial world we should also focus on how
taking place in four cities; Johannesburg, Durban, Cape Town and Port
leadership can help build our business.
Elizabeth. I’d like to encourage teams from divisions in and around the city
What do our customers want?
to step out with pride. There’s every chance you’ll be walking in the steps of
Depending on the industry, they may want Bidvest to provide fresh
some industry leaders. But you might not know it as they so rarely talk
produce, copper cable or office cleaning. On top, the customer expects good
about it.
quality, value for money and high levels of reliability and efficiency.
But they are also in the market for something else … new ideas.
Brian Joffe
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cover story
Clean sweep
as our laundries save on
heat, water and coal
Coming out in the wash involves a new order of magnitude at the Bidvest Laundry group, with up to 380 000 pieces a day going
through our laundries. That adds up to 138,7 million laundered pieces a year.
Coming clean every day requires 660 000 litres of
water at a major operation such as the Johannesburg
factory. Multiply that across the nationally represented
group and annual consumption leaps to 1 626 371
kilolitres (enough to fill about 41 000 swimming pools).
The electricity bill is also substantial. In 2012, the
business used more than 8 million kWh while national
coal consumption topped 15 000 tonnes.
Big numbers imply big opportunities for savings
in energy and water. The challenge was highlighted
in 2010 when sustainability data revealed that our
laundries accounted for 6% of all Bidvest carbon
emissions worldwide.
“Since then we’ve been on a mission to reduce our
carbon footprint and achieve savings in water, heat,
electricity and coal,” says Hans Hunick, managing
director of the Laundry group.
In the process they have positioned themselves as
southern African leaders in the use of heat exchanger
and continual batch wash (CBW) technology and the
deployment of power-saving variable speed drives
(VSDs).
Gains have been driven by substantial investment,
resulting in big savings, not only in water but heat.
Quality laundry operations demand a constant
supply of water heated to a minimum of 80˚C by a
primary heat source (in the case of our laundry group,
cycle, the hot water was dumped into the drains.
Heat was literally allowed to drain away.
“This was clearly wasteful and one of the first areas
we looked at when pursuing savings,” says Hans.
The installation of heat exchangers or aquatherm
to convert water into steam.
Condensate returned to the boiler, together with
increased pre-wash water temperatures from the
transferred to incoming fresh, cold water. Previously,
aquatherms, means the boilers do not have to work
incoming water at an ambient temperature of 20˚C
so hard, thereby reducing coal consumption.
had to be heated another 60˚C to reach optimum
temperature.
Now, heat transferred from the flow of hot outgoing
drain water pushes the temperature of incoming
9 to 10 bar pressure. Traditionally, after the washing
water up to about 50˚C.
pressure lead to a large reduction of energy required
systems enables heat from outgoing drain water to be
steam from a coal-fired boiler) pumped at a constant
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Increased efficiencies and constant temperatures
achieved as a result of reduced fluctuations in steam
A further benefit is that the factory’s boilers
maintain constant pressure to the finishing
our group
equipment, helping to give a consistent, high-quality
conveyor costs about R5,5 million. Nine have been
finish to the customer’s linen.
installed in recent years.
Boilers that once achieved 7 tonnes of steam per
tonne of coal consumed now achieve 8,2 tonnes
Other efforts include the use of boreholes at the
Spartan and Mogwase branches to reduce the
Long-term efficiencies are substantial, however.
pressure on municipal water. Energy-efficient light
Water usage differs according to material type.
bulbs have also been fitted at the group’s factories.
of steam per tonne of coal used. This is considered
For instance, 20% more cotton items can be loaded
Skylights have been installed at a number of branches
optimum.
per batch versus synthetics. Overall water usage has
to ensure that lights are used only when necessary.
Eight aquatherms are operational. Another two
fallen from 25 to 28 litres per kilogram in a washer
This has greatly reduced the dependency on artificial
installations are imminent. Experience to date shows
extractor (the traditional washing method) to 10 to
lighting during normal shifts.
that each aquatherm saves between 300 and
14 litres in a CBW.
500 kWh per day plus a coal saving of approximately
700kg a day.
What’s more, less steam is required. Cape Town
New advances in tunnel-wash technology promise
to reducwe water usage even further.
The team at Bidvest Laundry group takes a
operations that used 5,2 tonnes of steam per hour
holistic approach and dovetails numerous initiatives
today use 4,08 tonnes.
into a comprehensive strategy for achieving ongoing
VSDs are fitted to most of the newer equipment
installed in the branches. Equipment such as Milnor
carbon emission savings.
The business employs 2 700 people and runs a
A re-use and recycle philosophy permeates the
business.
Drivers collect garment hangers wherever possible
and recover the plastic wrapping that protects items
for delivery to hotels and hospitals.
Says Hans Hunick: “The Bidvest Laundry group
has emerged as our industry’s energy efficiency
leader. This achievement was not driven only by new
washer extractors, multi-roll ironers and other items of
fleet of 115 trucks that consume 910 409 litres of
investment but the buy-in of all our people. They take
machinery use only as much electricity as is needed
diesel and 218 409 litres of petrol a year.
pride in all aspects of performance, including our
for a specific task. Previously, motors ran at one
For the last three years, the satellite-linked
efforts to contain our carbon footprint.
standard speed. Now, speed is aligned with needs. In
Bidvest Tracker fleet management system has
some instances this slashes the revs by as much as
been in operation. Violations of good driving
Africa’s most eco-friendly laundry business. We plan
50%, perhaps from 5000 rpm to 2500 rpm.
practice (primarily related to speeding, braking and
to give an industry lead through the early adoption of
unauthorised stops) are down from 650 a day to 50,
green washing technology.
Operations director Collin Field explains: “This
slowdown in line with demand translates into
resulting in longer tyre life, greater fuel efficiency and
significant electricity savings over time.”
improved driver discipline.
At the group’s high-volume commercial laundries,
“Our next goal is to position ourselves as South
“We have monitored the overseas development
of green-wash systems that reduce the use of
Fuel savings of up to 2 000 litres a month are
phosphates and chemicals. Ours is a low-margin
further investment has been made in tunnel washers
being achieved at the Spartan branch alone, says
business and this technology will add to our costs.
(also known as continual batch washers or CBWs).
Collin Field.
But someone has to break ranks and give a lead.
Initial capital expense is high. A CBW with incline
Bidvest Laundry group will do just that.”
5
our group
Bidvest Unity
Sunday August 18 2013
The inaugural Bidvest Unity walk in 2011 took place
in Johannesburg. In 2012 the Bidvest Unity Walk was
extended to include people in Johannesburg, Durban
and Cape Town. This year we are excited to confirm that
the walk will take place in four cities with Port Elizabeth
employees and their families having their very own walk
as well!
Bidvest employees will walk in support of QASA (quadriplegic
association of South Africa), which strives to protect and promote the
interests of people with mobility impairments.
The turn-out for the walk In 2012 was phenomenal, with 10 358
employees and 25 246 guests in Johannesburg (35 604); 3 063
employees and 5 630 guests in Durban (8 693) and 2 318 employees
and 3 834 guests in Cape Town (6 152). The grand total was the
staggering number of 15 739 employees and 34 760 guests (50 499).
There are over 80 000 employees in South Africa and holding the event
in four cities should ensure an enormous turnout on August 18 2013.
Join us for a fun-filled day with loads of entertainment; food,
refreshments and secure kiddies area at each venue. There will be great
give-aways and even the grand prize of a car; one per city!
"The Unity Walk is the perfect platform for the people
of Bidvest to come together and reflect on the strength
and values of the Group and at the same time have a
great day out."
Neil Jankelowitz, managing director, MSCSports
Details of the Walk:
Bidvest companies will once again appoint team leaders to co-ordinate
each company’s online entry.
Venues to be confirmed: Johannesburg – Durban –
Cape Town – Port Elizabeth
 Time: to be announced
The Bidvest Unity Walk in aid of QASA makes a tangible
difference to people who cannot walk!
6
our group
Walk 2013
7
our group
Intellectual
property
Bidvest’s most valuable asset
Did you know that one of Bidvest’s most valuable assets is its intellectual property (IP). These assets are of enormous commercial
value to Bidvest and a significant amount of money is spent annually developing, protecting, maintaining and enforcing these IP rights
in each of the jurisdictions in which Bidvest operates around the world.
What is IP? IP refers to intangible assets that are
that the necessary searches can be conducted to
products of the mind, including trade marks (for
ensure that the use of the new trade mark will not
example, brands, logos and slogans/pay-off lines),
infringe any third party’s existing trade mark rights
copyright, patents, registered designs, domain
as well as the new trade mark is appropriately
names, trade secrets and know-how.
registered. It is extremely important to ensure that
all of Bidvest’s IP is registered – it is far easier and
Bidvest has recently appointed ENS, Africa’s
largest law firm, to manage its worldwide IP
less costly to enforce registered IP than it is to
portfolio. The IP department at ENS is headed up
enforce unregistered IP.
You are able to assist management to actively
by Gaelyn Scott. Gaelyn and her team of specialist
IP lawyers, who actively engage with the Group’s
police and enforce its IP rights. The following
head office and each of the Group’s divisions to
instances of infringement of the Bidvest Group’s IP
ensure that this significant asset is adequately
assets should be reported:
protected. Whilst Gaelyn is a litigation/enforcement
 use of any Bidvest brand name, logo, slogan,
specialist, the team dedicated to the management
product packaging, or the like, or anything
of the Bidvest IP portfolio includes: Vicky Stilwell
that is similar to any of the above, including on
websites and in social media;
(domain names and South African trade mark
 any advertisement that is disparaging to
matters), Ilse du Plessis (international trade mark
matters), Rowan Forster (patents and designs)
and accordingly have an enormous commercial
Bidvest, or which misleads the public in
and Chris Bull (commercial/transactional IP).
value. The value of Bidvest’s IP, as well as its
any way or contains unsubstantiated claims
Each of these lawyers has a team of lawyers and
significant reputation, can be seriously diminished
experienced paralegals that have a comprehensive
if third parties are permitted to use its IP without
working knowledge of Bidvest’s businesses and IP
authorisation and it is therefore vital that this IP
requirements and work in their specialist fields to
is proactively protected, monitored, policed and
ensure that the portfolio is managed effectively.
enforced.
Bidvest’s brands, logos and slogans serve
If you develop a new trade mark or product,
contrary to Bidvest’s rights; or
 use by a former employee of Bidvest of any IP
developed by or at Bidvest.
If you have any questions relating to IP, or if
you would like to arrange for ENS to provide
to distinguish Bidvest’s products and services
whether it be a brand name, product, pay-off line
complimentary IP training to your team on any
from those of its competitors. They also serve as
or logo, you must bring this to the attention of your
aspects of IP, please contact your division’s financial
indicators of Bidvest’s quality products and services
division’s financial director before it is launched, so
director.
8
GROUP PANORAMA
Alicia Castleman.
Ilse du Plessis.
Rachel Sikwane.
Rowan Forster.
Gaelyn Scott.
Vicky Stilwell.
Kirsten Dinnes.
Chris Bull.
9
GROUP PANORAMA
Charles Singer
the legend hangs up his hat
To most people, Crown National is synonymous with Charles Singer, CEO of Bidfood Ingredients and a legend in the industry.
Charles recently retired after an illustrious career
more recent years, as CEO of Bidfood Ingredients.
with Bidvest spanning more than two decades.
He has no equal when it came to analysing financial
Affectionately called “Charlie” by all who know
information and operational performance.
him, Charles is an astute businessman with a
Charles has relentlessly followed his dream for
CA qualification. An old-fashioned salesman at
the Group to be the best in order to stay ahead
heart, he is known for his inimitable, humble and
of its competitors. He has often commented that
unpretentious manner.
“everything happens for a reason”. Herein lies the
After starting his career in Oudtshoorn in the
value system Charles embraced and made his own.
tobacco and ostrich feather industry, Charles moved
His energy and zest for life know no bounds and his
to Johannesburg and in 1985 was appointed
insatiable desire to be enthusiastic in all endeavours
director of National Spice. He became the managing
is a trait that all who know him admire.
director of Crown National at the time of its inception
Charles has always been acutely aware of the
under the Bidvest umbrella.
fact that he could not spend as much time with his
Through his dedication to the business and
wife, Jacqui, and his daughter, Lana, as he would
will to succeed, it did not take Charles long to get
have liked to during his career. He is now ready to
commitment from management and staff.
make up for the long hours spent away from home
Charles is an extremely practical and hardworking
and enjoy quality time with his family. He is a proud
leader. He has contributed greatly to the success of the business, which grew
grandfather and this will certainly add to the enjoyment of some well-deserved
tremendously over the years that he was at the helm of Crown National and, in
time off.
New CEO for Bidvest Baltics
Congratulations to Ramunas Makutenas, who has
been promoted from commercial director to CEO of
Bidvest Baltics.
Ramunas Makutenas (right) joined a company called Orgevita in
1996 and became one of its main shareholders. In 1999 Orgevita
was sold to Nowaco and in 2011 Bidvest bought the company.
Ramunas is very experienced and will continue the transition into
a full line foodservice provider. He will be supported by current
chief executive, Sigitas Ramanauskas, who has twelve years’
experience with Bidvest Baltics.
Ramunas has a wife and two teenage children. He enjoys
sport, especially basketball and badminton.
10
GROUP PANORAMA
Marine insurance or
James Bond movie?
Being lowered onto the deck of a ship on a
helicopter winch line or flying into a remote
village to meet with the chief are all in a
day’s work for P&I Associates managing
director, Alan Reid (above).
are steering ships, I will have work’ as the majority of
shipping casualties are a result of human error.
“When a major shipping casualty occurs in our
“A meeting was set up and due to the
remoteness of the area, I flew in by helicopter with
a representative of SAMSA and an interpreter. After
region, a fast reaction time is imperative. Evidence
lengthy negotiations and a reasonable quantity of
must be gathered to ascertain the cause of the
Pondo beer, an agreement was reached that the
incident and thus ensure that the insurer and the
wreck would be made safe but otherwise left in
assured’s position are fully protected. There is also
situ. Part of the agreement was that we would give
a need to liaise with the major role players, which
the chief a ride back to his house in the helicopter.
“One can seldom say life is dull as the diversity of the
may include the port authorities or the South African
So we took off and, with the chief wearing a radio
marine industry is full of surprises and often keeps you
Maritime Safety Authority (SAMSA). Feedback of
headset, he gave instructions to the interpreter who
on the go 24/7,” explains Alan.
accurate information to our principals is essential
duly told the pilot where we had to go. Just another
for them to assess the risk and their exposure in an
day in the office.”
P&I Associates is the Southern Africa commercial
representative of virtually all of the insurers who handle
the liabilities of ship owners and operators. The
incident.”
Getting to a casualty can sometimes be difficult
P&I Associates is able to handle most matters
inhouse with a specialist staff complement of
insurance is known as Protection and Indemnity and
and you cannot have a fear of heights, says Alan, who
ex-mariners, maritime lawyers, marine surveyors
is an extremely complex insurance. In a nutshell it is
on many occasions has to be lowered onto a ship by
and claims handlers. Alan is a master mariner and
the third-party liability insurance, that covers anything a
helicopter. “On one occasion I had to negotiate with a
ex-ship’s captain. His speciality is the investigation
ship can do to another person or thing.
Pondoland village chief to allow the wreck of a cargo
of marine casualties and, in his 27 years at
vessel to remain on what used to be called the Transkei
P&I Associates, he has handled over 20 major
cargo carried on a ship, oil or other pollution, damage
coast. The vessel had grounded near Port Grosvenor
incidents.
to property, damage to another vessel, crew and
and could not be re-floated. Usually, the Department
passenger claims including sickness and injury, wreck
of Environment would liaise with SAMSA and give
accept the often anti-social hours that shipping
removal and liabilities in respect of stowaways.
permission for a wreck to remain if it was considered
brings and when there is a major shipping problem
that the removal of the wreck would cause more
everyone willingly takes part no matter the time of
of vessels calling at ports in Southern Africa and
damage to the environment. In this case they were
day. A day in the office can quickly change to a crisis
transiting our coastline, coupled with our winter
powerless as the vessel was in a rural area not falling
on a ship or even flying off somewhere at very short
weather, there is generally always something on the
under any municipality. The final decision would rest
notice. “I keep a bag of clothing and my passport
go. I have been known to say ‘as long as humans
with chief Gebuza.
readily available at all times,” remarks Alan.
The scope of P&I cover extends from damage to
Says Alan, “Bearing in mind the vast number
In addition to requiring unique skills, P&I staff
11
GROUP PANORAMA
Packaging on a
new level
With a new name, a new factory and accreditations pending, the
future is looking bright for Bidvest SteriPic & Promo Sachets.
SteriPic was formed in 1997 and was acquired by Bidvest in 2005 as part
of Hotel Amenities Suppliers (HAS). Under the HAS umbrella, after a Bidvest
restructuring exercise two years ago, the division is going on its own as Bidvest
SteriPic & Promo Sachets. It falls under Bidvest Rentals and Products.
SteriPic is known for supplying sterilised and gamma-irradiated branded
toothpicks nationally, as well as flavoured toothpicks and a wooden cutlery
range. Bidvest SteriPic & Promo Sachets supplies cutlery packs customised to
clients’ requirements. These packs are supplied mostly to airlines and catering
companies, canteens and wholesalers nationwide.
“Bidvest SteriPic & Promo Sachets also packs promotional sachets for
cosmetic companies. Our facility has the capacity to manufacture all types of
sachets including magazine spec sachets,” says Nathan Taitz, managing director.
“We manufacture a wide range of refresher towels, supplying branded products
for restaurants and airlines or marketing campaigns for corporate companies.
We offer individually wrapped wipes, such as mosquito wipes, suntan wipes and
antiseptic wipes. All our toothpicks and refresher towels are both Halaal and
Beth Din (Kosher) certified.”
The company has implemented integrated systems to meet with all industry
requirements, legal requirements as well as international standards (ISO). The
first two phases of the integrated SHEQ and product safety implementation plan
have been successfully completed and Phase 3 is now in progress, to ensure
compliance with relevant standards and policy documents. A new factory has
been built and additional machinery acquired at the Isando premises.
The company is also in the process of acquiring the following certification:
ISO 9001 Quality Management System (QMS), which is a business management
standard SANS 22716 (SABS) Cosmetics – Good Manufacturing Practices
(GMP) – Guidelines on Good Manufacturing Practices
“For all our customers to get the quality product and service as promised,
we have internal systems that we follow and we ensure that we conduct our
business according to safety, health, environment, quality and product safety
standards. Bidvest SteriPic & Promo Sachets has systems in place to ensure
that all applicable national, provincial, municipal SHEQ and Product Safety
legislation and regulations, as well as international, local standards and customer
requirements are complied with. We strive to motivate, educate and train
employees at all levels to assume personal ownership and understand that the
SHEQ and Product Safety requirement is everybody’s responsibility. We have
environmental objectives and continually promote responsible or sustainable use
of resources while minimising environmental pollution and discharge of waste
materials,” Nathan concludes.
12
GROUP PANORAMA
A new partnership
The UAE’s leading foodservice distributer, Horeca Trade, has announced a
strategic partnership with RoundMenu (www.roundmenu.com), the UAE’s
number one dining promotions app.
With more than 1 500 customers across the UAE, ranging from hotels and restaurants to cafes
and caterers, Horeca Trade prides itself on delivering a premium distribution service to the region’s
foodservice channel. Now in its tenth year of operation, Horeca is more focused than ever on
adding value to partners in terms of helping to bolster business and by delivering the highest
quality food and services.
RoundMenu offers discounts on an annual basis, with no limit on how many times a diner
can use the discount at each restaurant. With discounts of up to 40% of each booking, it has
already helped to drive customer loyalty for more than 300 restaurants across Dubai and
Abu Dhabi, with more than 5 000 bookings (25 000 diners) since inception in June 2012.
With all bookings made via the website or app and confirmations sent via SMS, the service
is extremely convenient and accessible for consumers.
CEO of Horeca Trade, Hisham Al Jamil, commented on the partnership: “At Horeca Trade our
number one priority is quality. We invest heavily in people, products, services, systems and marketing,
to ensure that our customers get the very best value in what we offer.
“The agreement between Horeca Trade and RoundMenu will bring added value to our partners, as
it will help them to physically drive and increase their loyal customer following,” he says.
Ali Sinaei from RoundMenu added: “Horeca Trade is the ideal partner for us. Known for
setting the industry standard when it comes to food quality, this partnership means that by
working together we can really help to impact the footfall and loyalty of the diners.
How to use RoundMenu:
To book through RoundMenu simply visit: www.roundmenu.com; or download the
RoundMenu application, which is free and available for iPhone, Blackberry and Android
phones. Each booking is charged AED5 and is added to your mobile telephone bill.
You’ve arrived with Parker
SCC’s Parker Pens competition gave consumers a chance to win a trip to
the United Kingdom to the value of R50 000. Creating consumer awareness
and promoting the sale of products sold in carded format, the competition
ran from December 2012 to February 2013. The results of the campaign
have been excellent and the winner has been drawn and notified.
13
GROUP PANORAMA
Choice of holiday
destinations
Top local – cape town
Top SADC – Victoria Falls
14
Top international – mauritius
Top european – italy
GROUP PANORAMA
Cape Town remains a firm favourite among South Africans travelling domestically, while
Mauritius took top position in international destinations during the 2012/2013 holiday season.
South Africans continue to travel in large numbers, says Harvey World Travel managing director Rosemary
Moss (left). “While continued economic and exchange rate pressure impact volume, indications are that
travellers compensate financial pressure against value destinations and shorter travel periods.”
In a sample of 100 000 bookings between January 2012 and January 2013, the average time spent
travelling was between three and 10 days. “Value destinations will continue to drive consumption during
2013,” she says, “and holiday duration will continue along the time-spent trend of last year.”
South African destinations were ranked: Cape Town (30%), Durban and surrounds (22%), the
Garden Route (17%), the Cape winelands (11%), game lodges (10%) and Johannesburg (8%). In the
SADC region, Victoria Falls, Zambia and Namibia rank ahead of other destinations. Provincial travel shows
the Western Cape as the most popular, followed by KwaZulu-Natal, Mpumalanga, Limpopo and Gauteng.
Internationally Mauritius (24%) leads the way with Thailand on its heels (23%), followed by Europe, the
United States and the Maldives. “Italy (7%) topped the charts in terms of European destinations followed by Greece (5%), Ireland (3%)
and France (3%),” says Rosemary. In the United States, family holidays seem to trump all else with Orlando (Disneyworld) well ahead of
New York, Las Vegas and Los Angeles, which occupy second, third and fourth positions, respectively. “Miami, as a hub for Caribbean
cruising, settles in at fifth most popular US destination.”
Rosemary says that the exchange rate will influence decision making significantly in 2013. “Value will continue to be the main driver with
destinations like Zanzibar expected to increase in popularity this year in tandem with all-inclusive, resort-type packages.”
Domestically, Cape Town should maintain its pole position but Durban is a destination being rediscovered. “The KwaZulu-Natal coast
represents fantastic value and Durban central has made a positive turnaround. Its proximity to Gauteng also makes it ideal for driving
holidays.” Rosemary expects Durban and Cape Town to be on a par in terms of popularity by 2015.
While the numbers quoted are based solely on Harvey World Travel managed travel, Rosemary says it is a good indicator of the entire
industry.
Top value 2013 – zanzibar
15
GROUP PANORAMA
Ahead of the competition
Konica Minolta South Africa has retained its title as the number one supplier of
multifunctional printers (MFPs) in Southern Africa, holding more than a 20 percent
share of the market in 2012. This is according to an industry sales survey by market
data specialist infoSource.
Total market share grew from 18.9 percent in 2011 to 20.3 percent in 2012 and the share of the colour
market grew from 22.2 percent to an incredible 25.3 percent. The share of the black and white market was
also up from 17.7 percent to 18.4 percent.
Marianna Gdanis (right), business unit manager at KMSA, explains that these increases are due to the
sophisticated bizhub devices that provide the best value for money for medium-to-large businesses in
Southern Africa. “The ability to provide quality products suitable for a variety of customer needs, from lowvolume to high-volume, has reinforced bizhub’s strong legacy and brand reputation in the market.
“Our company’s relentless dedication to innovation makes our brand stand out. We are the first
manufacturer to offer biometric authentication on MFPs and the bizhub Extended Solution Technology
enables integration of KMSA devices with a range of software applications to help automate and streamline
workflow and control costs,” says Marianna.
Earlier this year Konica Minolta Business Technologies won Buyers Laboratory LLC’s (BLI’s) most
coveted award, A3 MFP Line-of-the-Year Award, for the third consecutive year. “In the 26-year history of
the award, KMSA is one of only two brands to win the award three years in a row and is the only brand to
do so in the past decade,” adds Marianna.
“We are extremely pleased with these results and have high regard for the effort and hard work of all
employees. Today’s printer market is a neck-and-neck race, so holding on to the title as the number one
supplier of MFPs is a major accomplishment,” she concludes.
Waltons KZN wins award
All the award winners together with the Toyota International Board.
Waltons KZN was the proud winner of the coveted Toyota SA supplier
award for services and consumables. Toyota is one of Waltons KZN’s largest
accounts and is sought after by competitors. At the prestigious event,
Toyota’s main suppliers had the opportunity to hear about Toyota’s envisaged
plans for the future directly from the Japanese directors from Tokyo.
16
Dan Chiorboli, KZN sales and marketing manager receiving the award from
Dr Johan van Zyl, CEO Toyota Africa.
GROUP PANORAMA
Continued support
for the rhino cause
Konica Minolta South Africa recently handed over R285 600 to
the World Wide Fund South Africa for rhino conservation work,
bringing the total donated for the first half of this financial year to
more than R560 000.
played a large role in sustaining RhODIS, which in turn contributed compelling
Last year, 668 rhinos were lost due to illegal killings in South Africa, an alarming
become increasingly sophisticated. WWF-SA will be supporting enhanced
increase on the previous year’s 448 animals killed for their horns. In response
communication and collaboration between law enforcement agencies to enable
to this dramatic increase, WWF-SA launched a new national programme in
them to act proactively and arrest and prosecute with the greatest impact.”
September 2012 to strengthen rhino conservation efforts.
Ongoing support for the Africa-wide rhino database using rhino horn DNA
evidence to more than 400 rhino poaching cases and impacted on the length of
sentences handed down.
Dr Jo Shaw, rhino coordinator of WWF-SA, says: “There is no single solution
to the poaching crisis and a range of related activities is needed across the
illegal chain. Criminal syndicates involved in illegal rhino horn trade have
Says Alan Griffith, MD of KMSA: “We are delighted that the relationship with
WWF-SA has played a role in broadening the RhODIS reach within South Africa
analysis (RhODIS) contributes to forensic investigations at the scene of the crime
as well as introducing the system into Kenya, where a large percentage of the
and for court evidence to greatly strengthen prosecution cases. Funds donated
critically endangered East African black rhino population resides.”
by KMSA are used to assist project partners in achieving the programme’s
Alan continues: “KMSA is serious about assisting in the preservation of the
strategic goals, including the critical further development of RhODIS by the
majestic rhino and looks forward to a sustained relationship with WWF-SA. The
University of Pretoria’s Veterinary Genetics Laboratory.
aim is to produce and distribute 600 forensic kits for up to five Africa rhino range
According to WWF-SA, KMSA’s substantial financial contribution in 2012
states this year.”
17
GROUP PANORAMA
An excellent result
Jayvashni Devlall was one of 56 delegates at the Bidvest
Academy in 2012. She took her place in the Bidvest
Office team comprising Edmund Jacobs, Konica Minolta
Johannesburg; Sheldon Thyssen, Konica Minolta Cape
Town and Stefanie Crookes, Cecil Nurse Johannesburg.
During the nine-month academy, Jayvashni conscientiously applied
herself in both individual and group projects. The main group project
was a team presentation to Brian Joffe and other board executives.
Says Jayvashni, “It was an honour to represent Waltons at the academy.
I had an amazing experience working with such great and talented
people. Thank you to my project team and thank you Bidvest.”
Jayvashni scored an ‘excellent’ in her individual assessment. Her
team presentation ranked ‘very good’ and she received the secondhighest score for presentation, structure and delivery. Well done,
Jayvashni, you did us proud.
From left: Brian Joffe, Jayvashni Devlall, Ivan Keshwar and Lindsay Ralphs.
Cecil Nurse
launches new
ad campaign
Look out for the new Cecil Nurse ad campaign, which has a
unique human element, with the introduction of stereotypical
characters that everyone can relate to.
The One To Watch, that attractive young female who you probably should
avoid; the Up-And-Comer, that sneaky young brilliant exec who is secretly yet
desperately after the big boss’ chair; and the Perfect Fit, those two employees
who take a little too much time chatting at the water cooler or spend a little too
long at each other’s desks. The furniture is woven into the story and the ads
give a charming human angle to the business of office furniture, with each story
linking back to the benefits of Cecil Nurse.
18
GROUP PANORAMA
Customer day at
Waltons Bloemfontein
Waltons Bloemfontein hosted an open day in January to showcase
its new premises and facilities on offer. Attended by 600 clients,
the day was an overwhelming success.
The event included the launch of the HP Elite pad and introduction of the
HP Planet recycling programme. There was an overwhelming response by suppliers
to participate in the exhibition, with the following suppliers exhibiting: HP, Intel,
Pentel, Warstreet, Parrot, Silveray, Fellowes, Kolok, Bantex, Mondi, Rainbow Carpet
Protector, Pilot, Rexel, Henkel, Max Frank, Sharp, Bic SA and Little Logbook.
Advertising of the event included an email campaign to all clients, printed
advertisements in the local newspaper and radio coverage at the premises by
OFM on the day.
Lucky draw prizes, sponsored by suppliers, included HP Elite books, an Apple
iPad, a Weber braai and HP4625 printers.
Hein Faber (second from left) and team.
19
GROUP PANORAMA
New name, identity and future for
Bidvest Afcom
A name change, eye-catching new branding and a revitalised approach to business have left Bidvest Afcom poised to strengthen its
leadership of innovative end-of-line packaging and fastening solutions.
From March 1, the company founded around a
To celebrate the change, it also gave all employees
century ago as African Commerce Developing
branded golf shirts.
Company (Afcom) has been re-named Bidvest
Under licence to leading world-known companies,
Afcom and is displaying a refreshed new logo and
Bidvest Afcom manufactures and distributes branded
pay-off line.
products including strapping and strapping systems,
In a clean and precise representation of the
company’s focus, the logo embodies a circular
design element as the ‘o’ of Afcom to illustrate the
business promise: keeping it all together.
Acquired by Bidvest almost 25 years ago – it was
the Group’s second acquisition after Chipkins – the
collated nails, staples and other fasteners, selfsucceed, we need to improve continually.”
About a year ago, the company began identifying
adhesive tape and taping machines, ink-jet marking
and coding systems, self-adhesive labels, stretch
areas in the business that needed improvement and
film and machines, shrink film, pallet netting, hot-melt
projects that it could initiate to bring advances.
equipment, twine, protective packaging, as well as
Many of these projects – in manufacturing,
powder-actuated tools, power tools, gas technology
company leads the manufacture, distribution and
procurement, sales, operational structures and
provisioning of packaging and fastening solutions and
disciplines in the company – have now begun and are
services for commerce, mining and agriculture.
being rolled out. All are designed to impact positively
Paslode, Senco, Rapid, Ramset, Spit, Marsh, Siat,
on the business and ensure that employees become
Sellotape, Tesa and Vertex.
As managing director Cliff Rostowsky points
out, advancements in technology and marketplace
changes spurred management to address the
company’s own need for change.
more efficient, productive and successful.
“The Bidvest brand is associated with enormous
systems and consumables for the construction industry.
Brand names include Signode, Strapex, Itipack,
“Everyone at Bidvest Afcom is excited by our new
look and refreshed approach, and we are confident it
success and, with a modernised, upgraded logo
will inevitably impact positively on our sales (increasing
“It’s our vision to be Africa’s leading provider
that better represents what we stand for, it will help
our activity levels, improving service and helping
of innovative end-of-line packaging and fastening
us leverage the value of incorporating Bidvest in our
us to close more deals), manufacturing (improving
solutions by offering real answers to customers’
name,” Cliff says.
our efficiencies and reducing scrap), distribution,
business challenges.
“For the South African industrial sector and much
of the world’s, times are tough. If we expect to
20
In coming months, Bidvest Afcom will upgrade
warehousing and logistics (for better route planning,
all its external signage and vehicle branding to carry
saving unnecessary expenditure, safeguarding our
the new logo and name.
stock and reducing stock write-offs etc.), technical
GROUP PANORAMA
New FD
joins Bidvest
Bank team
Our colleagues over at Bidvest Bank have a new financial
director. He’s Thinus Liebenberg, a chartered accountant who
holds a bachelor of accounting science degree with honours.
service (exceeding customer expectations, which in many instances is our
biggest differentiator from our competitors) and administration (saving on
unnecessary expenditure and managing our assets better etc.).
“Our re-branding is a clear indication that we are headed for the next level.
By taking things up a notch, we’re uplifting Bidvest Afcom to present a fresh,
innovative and progressive company to our customers,” says Cliff.
A message from the
Managing Director
On top of that he has more than 20 years’ experience in financial services.
Thinus entered the banking industry in 1990 at Volkskas Internal Audit.
He is a former CFO of Absa Business Markets and prior to that he was
CFO of Absa Business Bank.
At Absa, Thinus held senior executive finance positions in Corporate
& Business and Retail banking.
He is a member of the South African Institute of Chartered Accountants
and the Investment Analyst Society of Southern Africa.
Welcome to the Group, Thinus!
Thank you for visiting the Afcom website. We’ve created this website to give
you an overview of our company and the products we offer to commerce and
industry, mining and agriculture.
With knowledge spanning over 80 years, we pride ourselves in providing
the very best solutions to our customers. Our customers drive our business
strategies. We remain flexible and adaptable by striving to understand our
customers’ needs.
As a proud member of Bidvest, our entrepreneurial culture and
empowered people take personal ownership of their businesses and activities
and the authority and responsibility to act and adapt to an ever-changing
environment. By creating pride and commitment in individual and team, we
inspire them to build a new future for themselves and a better tomorrow for
everyone concerned.
We pride ourselves in our relationships with our principals, to whom we
manufacture under licence, sourcing the best from around the globe in order
to provide our customers with the latest technology and products as well
as global best practices. And we’re constantly improving our services and
products in order to stay ahead in the market. You can find out more about
these products by clicking on the products page.
We invite you to contact us at any one of our branches, head office or via
e-mail. All our company details can be found on the contact us facility. Your
feedback and suggestions would be greatly appreciated. Once again, thank
you for visiting our website.
Cliff Rostowsky
21
GROUP PANORAMA
A ‘painless’ move
Relocating offices is seldom a carefree event. For Bidvest Procurement, the ‘moving experience’ was not just painless but pleasant.
Back from left: Derek Kinnear, MD and Ravi Govender, director. Front from left: Mpumi Manana, Prestige; Ilze Rossouw, new financial manager; Samira Ramjathan, procurement administrator
and Brad Cline.
Procurement expertise and a commitment to
Similarly, Prestige Cleaners’ Frank Twana’s
– Bidvest Foodservice Multitemp answered its
‘buying Bidvest’ enabled the company to enlist the
‘scope of work’, a weekly hands-on involvement,
needs for crockery, cutlery and glassware and dry
expertise of Bidvest Magnum, Prestige, Puréau,
covered most things from recommendations on
groceries.
Execuflora, Bidvest Steiner, Waltons, Cecil Nurse,
flooring and its cleaning to the most suitable dish-
Bidvest Foodservice Multitemp, Konica Minolta and
washing liquid.
Lithotech, to move hassle-free one floor down in its
Rosebank headquarters.
Waltons’ Elna du Plessis and Juan Reynecke
Puréau’s Thabo Selepe opened an account
for the company and recommended the number
of cold-water fountains needed and bottles to
arranged Waltons’ sponsorship of a boardroom
be filled monthly, without interruption to the
For the five years since its inception, Bidvest
table and chairs, and put Bidvest Procurement in
service enjoyed previously.
Procurement’s office needs were met by Bidvest
touch with the right people to provide other office
companies with whom it shared accommodation
needs.
Execuflora’s Michelle Hinde supplied the pots
and planters to suit the office configuration and
– mymarket.com and Bidtravel – until the move
Through Mary-Jean Salamousas, Cecil Nurse
obliged it to set up its own infrastructure of new
sponsored the furniture needed to ensure visitors’
Steiner’s Caren Martinis analysed pest control
accounts and contracts.
comfort, and sourced seating and office screens,
needs. Through Lithotech’s Paul Ecroignard new
desks and modesty boards.
business cards were printed for the five-person
“It was an eye-opener for us,” says Brad Cline.
It began with security. In the new space, Bidvest
Konica Minolta’s Gillian Schniederman
ensured a fortnightly check on the flowers in them.
Bidvest Procurement team.
Magnum’s Joe Bettoni and Anil Manilall assessed
recognised the company’s needs for a large
the need for alarms, sensors, doorbells and the like,
printer, identified the options available and gave her
encourage Group companies to buy Bidvest.
provided the equipment and installed it within four
recommendations.
We’re pleased we could practise what we
hours, all before the move.
“They even connected the doorbell at the previous
offices to ring in the new premises,” Brad adds.
22
As the move left the company without use of
Says Brad: “Day to day, we earnestly
preach and prove that Bidvest companies,
cutlery and crockery – essential in a business
whatever their requirements, need seldom look
where daily meetings with suppliers are numerous
beyond the Group to satisfy them.”
GROUP PANORAMA
Contacts
Juan Reynecke
Furniture specialist: Waltons Modderfontein
Tel: +27 11 457 4300 • Cell: +27 82 888 8488
Email: [email protected]
Endria White
Office furniture director: Waltons
Tel: +27 11 226 1340 • Cell +27 82 894 8313
Elna du Plessis
Bidvest and national contracts manager
Tel: +27 11 620 4271 • Cell: +27 82 895 4271
Mary-Jean Salamousas
Cecil Nurse: Senior sales consultant
Tel: +27 11 345 1500 • Cell: +27 82 347 0915
Cultivate
contentment
When you’re a “have-not”, it is very easy to resent the “haves”.
But if you’re not happy with what you have now, chances are you
won’t be happy when you get the new car, the better job, the bigger
house, or whatever it is that you want and you won’t be happy for long either.
Frank Twana
Operational manager: Prestige
In our society it is difficult to be happy with what you have as you are always faced with what
you don’t have, such as a better job, bigger house, fancier car or leaner body. However, more
Tel: +27 11 794 6262 • Cell: +27 82 6468135
is never enough and as soon as you get what you want, you realise that it didn’t make you as
happy as you thought it would and you start looking for something else to fill the gap.
Thabo Selepe
dissatisfaction makes us feel resentful and negative. While we focus on what we don’t have, we
A mindset of “I will be happier as soon as…” only leads to discontent. Constant
Venture sales consultant: Puréau
Tel: +27 11 792 4410 • Cell: +27 72 650 4033
fail to appreciate what we do have and much of life slips through our fingers.
So how do you achieve contentment and inner peace? The first step is to realise that
contentment does not come from the outside – it comes from within. No new car, job, house
Michelle Hinde
or phone will make you happy. If you depend on external items to fill the gap, the satisfaction
General manager: Execuflora
will be short-lived and you will be right back where you started. Once you let go of the notion
Tel: +27 11 025 9933 • Cell: +27 79 491 7788
that you need possessions to be happy, you can start working on the things that will give you a
Joe Bettoni
feeling of lasting contentment.
 Want what you have. Instead of focusing on what you don’t have, be grateful for what you
Bidvest Magnum
do have. Each night before you go to bed, make a list of everything that you are grateful
Tel: +27 11 5554949 • Cell: +27 82 552 8233
for. Once you start, you’ll find that you have more to be thankful for than you realised.
Anil Manilall
Project manager
Tel: +27 11 555 4949 • Cell: +27 83 789 2327
 Don’t compare. There will always be someone who has more money, a better job, a bigger
house or more talent. Celebrate the things that make you unique and don’t compare
yourself to others.
 Accept yourself. Nobody is perfect or has everything they want or need. The sooner you
accept your limitations and shortcomings the happier you will be. However, it doesn’t mean
Gillian Schniederman
Konica Minolta MSA
Tel: +27 11 661 9000
Caren Martinis
Bidvest Steiner
Tel: +27 430 8600 • Cell: +27 82 572 4822
Paul Ecroignard
Lithotech
Tel: + 27 11 706 6751
you can’t work towards your goals or try to improve your weaknesses.
 Appreciate the things that money can’t buy. The best things in life are free, so nurture your
relationships with friends and family and take care of your health.
 Find your passion. Life without passion is very boring and very little fills the void like doing
what you love to do.
 Develop inner focus. Instead of focusing on what you don’t have, divert your attention
inward. You can do this with meditation, strength training, yoga or pilates.
 Give. Nothing makes you feel better about what you have than giving to someone who has
less.
 Negative emotions such as resentment and jealousy are not good for your mind, body or
soul. Working towards contentment will not only improve your state of mind and mood, but
it will also enhance your immune system.
Andries Mlalazi
Bidvest Foodservice Multitemp Gauteng
Tel: +27 11 553 9331
Courtesy of ICAS
23
GROUP PANORAMA
Paulette takes
Over the past 22 years Paulette has held a
series of senior positions at Budget, moving
from head office accountant to financial
director to operations director and on up to MD.
It’s a big job. Seven hundred people work
for Budget at 125 locations across South
Africa, Namibia and Botswana. Paulette’s
also responsible for the Door2Door chauffeur
service, Budget coach division and the van
rental business.
Bidvoice asked what brought her to Budget
and what drives her ...
Bidvoice: What big changes have you
seen since then?
Paulette: “The industry was highly
Paulette: “Proudly Bidvest in today’s world
competitive then but is even more so now,
means a shareholder with a lot of financial
with industry vanity winning over sanity.
muscle. We purchase a lot of vehicles so having
There is a need for a more mature approach
a strong parent is extremely helpful. Vehicle
to price recovery.
rental to other Group companies also assists
“The other big change for us involved
ownership. McCarthy bought Budget in 1992
and, of course, McCarthy was acquired by
Bidvest in 2004. Since then, Budget has been
transferred into the Travel and Aviation division.
“The Bidvest culture makes a huge difference
Bidvoice: What attracted you to Budget
and car rental?
as your business is free to realise its potential
Paulette: “I previously worked for a major
shoulder. No one prescribes to you. It’s up to
corporate in the manufacturing sector. I was
you to deliver the results. It’s very open, highly
looking to make faster progress in my career.
competitive and a very exciting environment to
That motivated me and I applied for a job at
work in.”
Budget.
“That was in 1992. By 1996 I had been
appointed financial director and took a place
on Budget’s board. I was just 29. Budget gave
me the platform for personal growth I’d been
looking for.”
Bidvoice: Does the Group connection
create marketplace advantage?
volumes and the Proudly Bidvest positioning
gives customers more confidence.
“We have to achieve results like every other
business in the Group.
“We retain strong relationships with our old
friends at McCarthy and dispose of a lot of our
vehicles to them, which is a huge benefit.”
in its own way. No one looks over your
Bidvoice: What excites you about the
industry in general?
Paulette: “You work at the crossroads of four
different industries. Money is needed to buy
and operate a fleet of cars, which means you
work in financial services. You are also involved
in the automotive industry and the corporate
environment. Simultaneously, you are part
of the travel sector.
“This means four different
dynamics affect your decisionmaking every day. No two days
are the same. Our work may be
hectic, but it’s never boring.”
A new managing director is in the
driving seat at Budget Rent a Car, the
vehicle rental arm of Bidvest Travel
and Aviation. She’s Paulette McGhee
and she takes over following the
retirement of Ray Booth.
24
GROUP PANORAMA
the wheel
Bidvoice: Just how hectic can the
pace be?
Paulette: “We are a service business and it is
vital that we create the right rental experience
for our customers to return to us. We are
measured at every customer touch-point.
However, service levels can’t be measured in
a procedure manual because you can’t cover
every contingency.
“We’ve had situations where staff have lent
ahead of the tournament huge compliance
get the job done. They work long hours and
demands were placed on us.
constantly find new ways to add value.
“We had to increase fleet size and step up
cars if they have to. That’s how committed they
experience, only for visitor inflows to fall way
are, but they also have fun. The spirit here is
below expectations.”
tremendous.
Bidvoice: What about industry high
points?
on when he visited our offices on his Group
“It was the first thing Brian Joffe picked up
Paulette: “Despite disappointing volumes, the
out their own cellphone chargers because
World Cup turned out to be hugely inspirational.
clients have forgotten theirs. One staff member
The entire industry rose to the challenge.
even offered to put up a customer for the night
Across the travel business we worked as one
because a mistake had been made with the
to ensure the best possible service showcasing
hotel bookings and there was no place to stay.
Africa in a positive light.
“We’re highly visible and always under
“They will bring in their spouses to clean the
training to ensure the best possible visitor
“I have travelled extensively and can say
tour of Bidvest companies. At the end, he said
we are a happy business and a happy business
is a successful business. That was a huge
compliment. We try to live up to it.”
Bidvoice: What about the future at
Budget?
Paulette: “We are the third-largest player in
scrutiny. Recently, our D2D and chauffeur
that our service quality is streets ahead of
our industry. We don’t necessarily want to be
operation took Parliament to the people when
the standards found overseas and we rose
the biggest in the business. We want to be the
parliamentarians went on a tour of Mpumalanga.
to extra heights for the World Cup. You got
best.
“Service standards – for any of our
customers – must never slip.
goose-bumps when it all came together and we
realised we’d made it happen.”
is supposed to inspire the people, but here the
“We have a massive asset base and an
extensive fleet to manage. We handle a
significant number of insurance claims, which
must be carefully controlled. Our people check
out tens of thousands of cars a month.
“The pace never lets up.”
“Our staff are highly motivated and totally
committed to their work. In business, the leader
Bidvoice: What about your own team at
Budget?
people inspire me. It’s humbling to be part of
such a wonderful team.”
Paulette: “Our people are incredible. Ask
and they deliver. They will move mountains to
Bidvoice: Have there been any major
disappointments in your industry
career?
Paulette: “From an industry stand-point,
the FIFA World Cup was a non-event. Nothing
like the projected volumes were achieved. Yet
25
GROUP PANORAMA
In pursuit of passion
If there is a gap in your life that nothing seems to fill, following your dream could do just that.
Courtesy of ICAS
As adults, we rarely experience that all-consuming
something you want to be doing? As you find
passion which ignited our imaginations and made
out what you enjoy, write it down and note
our toes curl with delight. Lost in a reality of paying
why it is important to you.
bills, meeting expectations and never-ending to-do
 Get to know yourself. What do you label
lists, we leave our dreams behind.
yourself as (mother, student, accountant) and
Most of us who have compromised our passion
what are the other parts of you? What would
somewhere along the way are left with a void. At
you do if money were not an issue? What did
some point we start wondering whether growing up
you dream of being when you were young?
and making sensible and stable plans were worth
What do you love about yourself? What would
the sacrifices that we made. Stuck in a rut, we
you regret not doing? What is stopping you
resign ourselves to a life of going through
from doing that?
the motions and settle for finding passion
 Get busy. Once you’ve identified what fills you
someday.
with delight, take steps to explore it further.
We hate to break it to you, but “someday”
Take care not to get ahead of yourself, as this
isn’t on the calendar.
is a huge passion killer. Don’t worry about
Whether your passion is saving the rain forests,
getting your book published before you’ve
sailing the seven seas or writing a novel, engaging
written it. Take one step at a time.
in the activities that make your pulse race and your
heart sing will enhance every aspect of your life.
Of course, reality will still be there. You will still
need to go to work, clean the house, do the grocery
Here is how you invite passion back into your
life:
disconnect us from our feelings. When you
shopping and drive the children around. You may
are comfortably numb, it is impossible to be
also not be able to change careers immediately,
 Make some me time. You need to make time
passionate about anything. By focusing on
move to another country, or make other life-
for self-discovery. This means taking care of your
yourself, you’ll restore the connection between
changing decisions. You will have to consider how
needs for a change. Slow down, take care of
your head and your heart, thereby regaining
following your dream affects those around you.
your body and mind and look inward. Let others
the ability to feel.
While it’s important not to lose sight of reality, be
know that you will be less available to attend to
 Explore your environment to find out what
sure to make time for what completes you. It is not
their needs, try to leave work at a decent hour
satisfies your soul. Think about the people
selfish. It is necessary. By living your joy you are not
and turn off the television for a while.
you are most drawn to, have the most respect
only living a fulfilling life, but also giving your best
 Make the connection. Our busy lives
for or those you are jealous of. Are they doing
self to those around you.
26
GROUP PANORAMA
IVS recharges its values
At IVS, we are passionate about providing
an efficient logistics service to our
customers while also respecting the
environment and the impact we may have
on the lives of our fellow South Africans.
Our new set of re-charged values was communicated
to our employees in a number of ways to ensure buy-
Safety is a key issue in our environment. Less than
happy and healthy. Our low staff turnover reflects this,
rest operate on sites that are often uncomfortable and
as does the number of people receiving long-service
challenging – especially during the hot summers in
awards annually. Ensuring we have regular interaction
KZN and the cold winters in Gauteng.
with our people is key to our success. We have a
The Bidvest sustainability programme ensures that
that ensures regular
including employee safety. Performance against these
communication with
KPIs is reported back to Bidvest quarterly.
all staff.
On-site clinics at our two coastal terminals
provide occupational health services, primary health
 We will operate a sustainable company
awareness and access to anti-retroviral
Our company must generate sustainable returns
medication to ensure that those affected
that are acceptable to our shareholders but with
with HIV are well cared for. Together with the
the least possible impact on the environment.
awareness training provided by our training
service
Our aim is to exceed our customers’ expectations,
vibrant strategy in place
specific key performance indicators (KPIs) are in place,
in and include:
 We strive to deliver outstanding customer
We believe we have a workforce that is generally
20% of our people work in an office environment. The
Right: Loading our
customer products.
department, our clinic staff continually
engage with our staff to encourage them to
seek assistance if they need it.
while respecting our customers and their
opinions.
 We strive to achieve excellence
We strive for excellence in all areas of our business
 We will respect and empower our people
We will treat each other with dignity and respect.
We will implement the correct systems and training to
ensure that we are effective and safe at work.
Our values highlight the need to focus our efforts
on what is critical to us, namely our people, our
customers and the financial and environmental
sustainability of our business.
Above: Colour coding of hoses to prevent contamination.
Above right: 100% concrete bunds Bay and environmental
programme.
Right: This is IVS.
Below: Team IVS behind you all the way.
27
GROUP PANORAMA
Food safety
Be the change you want to see
Food safety is a global requirement to
ensure efficient trade in food products.
Food safety is a “basic human right” and
a scientific discipline describing handling,
preparation and storage of food in ways to
prevent foodborne illness.
www.thefoodsafetynetwork.co.za
The seven worst food safety errors: What not to
do in your Food business in 2013
of product labels and declaration of ingredients as
Food Safety Management System
well as product religious status has highlighted the
 Don’t neglect to train your staff adequately.
prevalence of “food fraud” and requires the food
Food safety and basic food hygiene must
industry to take a long, hard look at the systems and
be both understood and implemented at all
standards in place for ensuring supply chain integrity
levels within an organisation to ensure that
from “farm to fork”.
procedures are followed and implemented,
instilling a culture of food safety.
 Don’t leave matters in the hands of your
dramatically over the past few years, attributed to
suppliers. Suppliers need to be able to give
the availability of information, improved regulations
proof of well implemented and maintained
and consumer legislation together with the advent of
food safety systems that are documented and
social media in terms of sharing information.
audited. It is up to the suppliers to maintain
Basic food safety education is no longer a mystery
their products and procedures. Standards
to most consumers but rather a right in terms of
have to be met. Systems need to be in place
making decisions about which product to purchase
to ensure suppliers are doing what they are
and consume based on the information supplied on
supposed to. Site visits to verify the information
packaging as well as how the product is stored and
will assist you to determine the validity of the
handled in the food chain.
Since the beginning of 2013, we have seen an
Please go to the following website for instances
of poor service and product quality:
Avoid seven costly errors when it comes to your
of food safety and integrity issues has improved
28
with poor service or product quality.
Recent global food scandals relating to the integrity
The consumer’s knowledge and understanding
Compiled by
Jane Russill
and Noelene
Gounden
Consumers are becoming more aware of their
rights and are more outspoken in their unhappiness
systems’ effectiveness.
 Don’t rely on corrective action only. “Fail to plan
increase in the number of product recalls and causes
and you plan to fail.” Plan to build a proper
of foodborne illness outbreaks including:
preventative maintenance schedule to ensure
 Contaminated ground beef (mince)
that everything is addressed regularly, with a
 Horse meat in burgers
 Raw milk contamination
 Fresh produce contamination
 Numerous products recalled for undeclared
budget and a plan.
 Don’t believe that audit results are the Holy
Grail. Systems and facilities should always be
ready and stand up to an unannounced
allergens and mislabelling of nutritional
audit on any day of the week.
information
Comply with the rules and
GROUP PANORAMA
Our stand on
food safety
Bidvest Foodservice companies have implemented HACCP
(Hazard Analysis Critical Control Point) or ISO 22 000
regulations in order to produce food safe for human
consumption.
 Don’t rely on rules and
procedures instead of
building a food safety
culture in your company.
Systems have to be in place
but remember that every
policy and procedure has to
be implemented by a human
being. That is where the risk
factor comes in. The majority
of foodborne diseases are as a
result of poor personal hygiene or staff
behaviour. No matter how sophisticated
the safety systems and policies are, the
user has to understand the importance
of doing the correct things correctly. Invest
in the staff’s food safety culture so that they
can make the company the best and safest
it can be. Management leads by example!!
 Don’t have policies and procedures that are
not reflected in the implementation of the system.
Your Food Safety Management system is not just a
paper exercise.
 Don’t attempt to navigate through 2013 without
a communication plan. Food safety doesn’t just
happen. It needs to be communicated clearly to
staff and those involved. It is the result of careful
planning and implementation. Communication of
food safety should be not only internal but also
(International Standard for Food Safety) food safety systems.
All food distribution operations comply with good distribution
practice standards, which are a prerequisite for food safety
in this sector.
Bidvest Foodservice has
implemented stringent
supplier quality assurance
standards, ensuring
that all packaged goods
and ingredients are supplied
by reputable suppliers who
have invested in food safety
systems. Suppliers are selected for
their conformity to the standard Global
Food Safety Initiative (GFSI). Periodically
supplier products and specifications are
validated by external, certified laboratory
checks for ingredients declarations and /
or microbiological values, to ensure that the
product being received meets the formal
standards of supply.
Food safety is a defined business risk and
requires a focused approach in terms of balancing
the requirements of customers in terms of product
quality and price, while continually ensuring product
safety.
Ongoing consumer awareness and education is a valueadded offering from Bidvest Foodservice to ensure that our
valued customers are knowledgeable and well equipped
with accurate product information to maintain the integrity
of products throughout the supply chain.
external including suppliers and service providers
that perform critical tasks on-site, ensuring a
multi-disciplinary approach to instilling a culture
of food safety within the organisation.
29
GROUP PANORAMA
Staff pictured in front of the new Bidvest Steiner building in Kathu, northern Cape. From left: Paul Mackay, Elton van Louw, Christopher Sias,
Dan Motswenyane, Mary Metswe, Patrick Moleleki, Frederick Koopman, Florence Mkenku and Shane de Souza.
G.Fox in Gaberone.
Bidvest Steiner moves into
Northern Cape and Gaborone
Bidvest Steiner continues its Southern African
private organisations in both Kathu and Gaborone
ensure quality service within a 150 kilometre radius.
expansion with the opening of a new branch in the
by providing access to cutting-edge health and
Aside from the depot manager, Bidvest Steiner has
bustling northern Cape town of Kathu, as well as
hygiene services, consumables and related
committed itself to appointing staff from the local
forming a strategic retail partnership with G.Fox in
products.”
community in order to further boost and support
Gaborone, Botswana. G.Fox is a leading supplier
“The northern Cape is one of South Africa’s
of industrial supplies and the most comprehensive
most stable and promising regions with enormous
With excellent growth experienced over the
range of personal protective equipment.
scope for economic growth. Kathu, in particular, is
past two years and with a vision of even further
The G.Fox partnership with Bidvest Steiner
local economic growth.
perfectly-located between Upington and Vryburg
development, Bidvest Steiner is now in a position
is especially interesting as the latter has an
which means it’s an ideal choice for the province’s
to increase its presence in the province. This
established presence in Botswana’s capital city
newest Bidvest Steiner presence,” said Louwtjie
new depot will offer clients the full complement
which will open up new opportunities for G.Fox.
Bruwer, Bidvest Steiner general manager in
of hygiene services. The product profile includes
Kimberley.
hygiene rental equipment, deep cleaning and
According to Alan Fainman, managing director
of Bidvest Steiner, “We aim to make a meaningful
contribution to the productivity of public and
The new depot will be managed on a daily basis
by local resident Shane de Souza. He will also
SSC – Stabilo pays
for wedding
An amazing party worth R25 000 was the prize in the back-to-school
competition run by Stabilo. Supported by on-pack stickers on selected
products as well as leaflets, posters and promotional stands, the back-toschool campaign was a great success. The winner, Madelein Meiring, will
be celebrating her marriage in style in August.
30
pest control as well as trading sales of hygiene
consumables.
GROUP PANORAMA
Most popular
award for third
year running
Bidvest Lithuania, a division of Bidvest
.
Baltics, has won the Populiariausia Preke
award for the third time in a row with its
NOWACO-hake 1 000g product.
Service director for consumer
right protection organisation,
Feliksas Petrauska and
commercial director, Ramunas
Makutenas.
Ramunas Makutenas, commercial director and
Raimonda Malisauskiene, key accounts manager
represented Bidvest Lithuania at the awards
ceremony.
Considering the competition in retail is becoming
tougher and private labels are taking a bigger
market share, winning this award is an excellent
.
achievement. The Populiariausia Preke award sticker
will be used on products for the next twelve months.
General director of Maxima LT, Arturas Zimnickas, –
Maxima LT is the biggest retail chain in Lithuania and
the Baltics and at the same time our biggest client
and key accounts manager, Raimonda Malisauskiene.
Key accounts manager, Raimonda
Malisauskiene and commercial
director, Ramunas Makutenas.
The sticker which we can
put on our product for the
next 12 months.
HRG Rennies Travel on the move
The HRG Rennies Travel Menlyn branch
recently moved to the very impressive
podium building located in Pretoria East.
According to Bronwyn Philipps, MD, “This building
establishes itself as a landmark and suitably represents
the HRG Rennies Travel brand promise of Expect
More.”
The premises are located on the corner of Ingesol
and Lois Streets, directly opposite the popular
Menlyn shopping mall. Although smaller in size
than the previous premises, the office has a feel of
professionalism and at the same time is more personal
as the staff work closer together, allowing for better
and more collaborative communication.
When asked what they like most about the new
location, staff were quick to point out the magnificent
views. During the day they overlook the entire Pretoria
East area and at night the entire building lights up,
quite a spectacular sight.
31
group panorama
Training future chefs
A group of 20 enthusiastic entrepreneurs
attended a six-month training programme
organised by The Whisk! Bidvest Foodservice
Catering Enterprise Development Academy,
in association with the South African
Chefs’ Association and the HTA School of
Culinary Art.
The objective of the programme is to train business
owners who operate in the foodservice market, in
areas such as catering, cooking skills, theory and small
business skills. This is the third year of successful
graduates in the programme, which includes practical
training experience at the Centre for Culinary Excellence
and theory with HTA.
The graduates visited Bidvest Foodservice head office
where they received product training from suppliers and
information on Bidvest Foodservice’s Private Label range.
In addition they were introduced to www.bfs247.co.za,
the company’s online ordering system. They went on
a tour of the Bidvest Foodservice multi-temp Gauteng
warehouse, where the processes and operations of the
warehouse were explained.
Each Whisk candidate has been assigned to a
Bidvest Foodservice branch to assist with purchasing
and supporting their business growth. The marketing
department is taking the graduates under its wing and
will be facilitating a workshop to help them develop their
business skills. This interactive workshop helps them
define their target market and refine their offering, so that
they end up attracting the right type of customer for the
catering service they offer.
The creative team will help them develop their
own unique company identity and they will leave the
workshop with a new logo, which will be applied to a full
spectrum of business documents, such as letterheads,
business cards, invoices, quote sheets and brochures.
The team will also help them to establish a web
presence.
The Whisk initiative has given the candidates new
tools and skills to ensure the success of their established
catering businesses.
Pics: The Whisk Bidvest Foodservice Catering Enterprise Development
Academy graduates
32
GROUP PANORAMA
Customer extravaganza
BFS Mpumalanga served up a memorable customer
extravaganza showcasing its understanding of the
food and beverage industry.
The customer open day included a fun-filled exhibition geared to
sharing Bidvest’s passion for food, novelty, good pricing, 24-hour
on-line ordering, excellent service and reliable solution selling to
its clientele. Attended by principal decision-makers across every
spectrum of the industry, it was a golden opportunity for faceto-face product promotion, relationship forging and customer
supplier interaction.
This year’s road show attracted 30 exhibition stalls displayed
within a large hall at Ingwenyama Lodge and attracted 120
quality calls, all visitors with purchasing authority. The atmosphere was one of professional edutainment
where customers tasted and tested the products and suppliers
demonstrated their goods. The sales and buying teams
were present to accompany customers through the maze of
gastronomic delights.
Among the exhibitors were Coca-Cola with a superb fantasy stand,
BFS 247, Chateau Gateaux, BCE, our own Private Label (Cooking with and
Packing with), Rich’s, Tiger Brands, Nestlé, Lancewood, UBR and many more.
Well done, BFS Mpumalanga. Everybody looks forward to another customer
extravaganza next year.
33
GROUP PANORAMA
Bidvest Australia social
responsibility progress
Since it began its national greenhouse
emissions reporting initiative in 2010,
Bidvest Australia has a baseline against
which to measure progress in responsible
carbon emission control. While it is expected
that this level will increase as Bidvest
continues to expand, the aim is to minimise
emissions growth.
What are we doing to ensure that our world will be in
environment, reducing the datacentre footprint and
energy-efficient installations reduce the overall impact
associated energy consumption. Older, less efficient
of this expansion. In late 2010, Bidvest embarked on
hardware has also been replaced.
a joint exercise with the NSW State Government to
 Data centre: In July 2012 Bidvest relocated its core
find ways of reducing electricity consumption in the
infrastructure to a new state-of-the-art data centre
industry. As a result, a number of initiatives have been
facility, motivated in part by its sustainability rating. The
identified that have the potential to reduce the amount
data centre received the 2012 WSP national award
of electricity used. A number of warehouses have
for “Best sustainable development – new buildings”,
benefited from replacing their high-voltage electric
recognising sustainability practices that reduce a
lights with low-voltage, energy-efficient lighting.
project’s eco footprint over the entire lifecycle.
Water: Despite the current trend of wetter weather,
 Printed documents strategy: All reports are
Australia remains a dry continent and Bidvest
downloadable in electronic format. Bidvest IT has
Australia continues to provide water-saving features
rolled out a tool to the sales representatives, giving
in its businesses through the introduction of Water
good shape for future generations?
Efficiency Management Plans. New truck-washing
facilities that use rainwater
E-commerce: Our range of e-commerce
collected in tanks, replacing
options enables customers and employees to
old-style cisterns with dual
reduce paperwork and increase efficiency.
flush systems and the use
BidvestDirect, our online
of trigger hoses are a few
ordering website, enables
initiatives being implemented
Foodservice customers to
on an on-going basis.
access information, place
 Fuel: Fuel consumption is
orders, make payments
targetted, with greater use of
and cost their menus.
more effective routing systems
BidvestDirect also has a
being implemented. Many
smartphone application,
business units are reviewing
which enables customers
their delivery schedules and
to place their orders from
encouraging customers to
their phones.
place larger and less frequent
BidTrack is an internal application used to input,
orders and introduce cut-off
track and perform branch and national trend analyses
access to all marketing brochures in electronic format,
schedules to minimise the impact of extra deliveries.
for electricity, water, diesel and biofuel usage.
reducing the requirement to print and distribute hard
Trucks: Bidvest Australia continues its fleet
 One common IT platform: Bidvest Australia has
copies. The IT department continues to promote
replacement programme through the purchase of
a common IT platform enabling greater transparency
double-sided or booklet printing where possible to
more efficient delivery vehicles, resulting in reduced
and efficiency within the group and eliminating
reduce paper usage.
fuel usage and increased noise abatement. A new
paperwork.
 Video conferencing strategy: Bidvest Australia
green fleet using hybrid Fuso Eco-Hybrid 4X2
 IT Initiatives: The IT department continues to use
uses video conferencing at 70% of its branches.
FE84BEV trucks is being phased in. These trucks will
the Australian Government ICT Sustainability Plan
This technology provides a sustainable alternative to
be branded with a new green logo to emphasise its
2010-2015 as a framework for its environmental
travel and makes real savings in time, travel costs and
environmental benefits.
initiatives.
carbon emissions.
Recycling: Bidvest Australia’s recycling
 PC/laptop strategy: Older PC hardware is
 Zero e-waste and packaging waste to landfill:
programme is active and recycled volumes are on
replaced with energy-efficient PCs or laptops and
Bidvest Australia re-uses packaging materials and sells
the increase.
power consumption is monitored.
secondhand IT equipment which has been re-used.
 Partnering with industry: Bidvest Australia
 Server strategy: Within the last 12 months
 Electricity and power: While growth through
continues its programme of partnering with
27 physical servers have been moved into a virtualised
acquisition means an increase in electricity usage,
customers, suppliers and other stakeholders.
34
GROUP PANORAMA
Supporting
greenABLE
IVS has entered into an agreement
with greenABLE to fund the
employment and ABET training
for five historically disadvantaged
individuals with disabilities.
greenABLE is a non-profit organisation
that creates employment and skills
development opportunities for people
with disabilities, who in turn provide a
meaningful contribution to the environment.
It is the first facility in Africa to find a cost-effective solution for printer
cartridge waste. Although all parts of cartridges can be recycled, they
are generally disposed of in landfill sites, which impacts negatively on the
environment. Thanks to greenABLE, the printer cartridges are dismantled
and the individual parts are recycled. The recycled materials are sold and the
proceeds go to the project.
IVS is proud to be associated with this project.
35
GROUP PANORAMA
Puréau Fresh Water Company is committed
to deliver greener products and services,
with initiatives contributing enormously to
the reduction of its carbon footprint.
Commitment to reduce,
recycle and reuse
The refrigerant gas used to cool water in all the Puréau
Key impact areas:
system to improve further waste-water recovery
units is R134A, which is environmentally friendly and
 Natural resources (energy and materials)
by up to 25%.
conforms with government requirements. Puréau
 Human capital (involvement and sensitivity)
supplies recyclable disposable cups which are
 Manufacturing products (waste minimisation)
Eco solutions:
available in plastic and/or paper. It has a low carbon
 Financial (impacts equal to dividends)
 Puréau continually researches innovations in
footprint due to a national structure, unlike the mineral
 Compliance (safe disposal and reporting)
water industry which has to supply water across the
country.
Puréau has purification plants in its own branches,
friendly products.
Social upliftment – our priorities:
 Avoidance – avoid the consumption of
enabling a reduction in delivery vehicle emissions and
resources and energy sources and avoid the
carbon emissions.
generation of waste types.
 Re-use and recover – recover as much materials
The primary objectives of Puréau’s sustainability
strategy are:
 Align all identified targets with those of the
Bidvest sustainability plan.
line with sustainability and environmentally
and equipment for re-use as possible.
 Recycle – find suppliers who will use nonreusable materials in recycling processes.
 Safe disposal – isolate all non-reusable or
Plastic bottles:
 Plastic water bottles, commonly known as PET,
are still a safe packaging option and are 100%
recyclable. Petco, the PET plastics industry
body responsible for recycling, has campaigned
toward responsible recycling of PET bottles in
South Africa. In 2011, over 1.4 billion bottles
were recycled across South Africa, equating to
 Identify and exploit business opportunities that
recyclable materials as priority waste and source
four million bottles per day. Petco achieved an
will arise from pursuing environmentally sound
suppliers who recollect their waste products and
annual rate of 46% of post-consumer beverage
and sustainable business practices.
practise safe disposal ethics.
recycling in 2012. The target is 50% by 2015.
 Pursue carbon neutral business in the short term
36
Simply put, the recycling of PET reduces its
and position ourselves as an international carbon
Waste-water recovery:
credit trader in the long term.
 Puréau has upgraded its reverse osmosis
carbon footprint by some 25%.
 Plastics don’t litter – people do.
GROUP PANORAMA
New keys for Bidvest
Automotive
A lot of work has gone into repositioning,
re-organising and refocusing McCarthy and
it has borne fruit quicker than expected,
says CEO Steve Keys, who joined Bidvest
last year.
“Our results speak for themselves. We represent
great brands, we have good locations and we have
great people. It is a matter of unlocking the potential
of those combined assets,” he says.
The restructuring of McCarthy involved
collapsing and decentralising the structure to form
six autonomous operating divisions. “The result
is that they are relishing their new independent
operating style, which is after all the Bidvest way.
Entrepreneurship has to be shown in the individual
business units. A highly centralised structure is
inhibiting and restricts operational agility.”
The next step is to return McCarthy to its rightful
place of industry leader, as it was 20 years ago,
says Steve. This involves satisfying shareholders,
customers, motor manufacturers and staff.
“We have pleased our shareholders by moving
from fourth place to first place in one year. But this
business is not only about the shareholder. It is
like walking a tightrope – shareholders one side,
original equipment manufacturers on the other
and 250 000 employed by importers of vehicles,
where all dealers meet to outline their strategies.
side, customers in front and staff behind. You need
component manufacturers and after-market
“People buy cars from people so the people aspect
a balance to have a sustainable business that will
suppliers and service providers. “McCarthy sells
of the business is crucial. We have to engage people
deliver results for extended periods of time,”
approximately 7% of new vehicles in South Africa
to produce results.”
explains Steve.
equating to roughly one in 14 cars. If you include
Challenges facing the motor industry are fuel price
increases, increased carbon taxes and the effect
of the exchange rate on new vehicle pricing. Steve
Steve’s vision is for Bidvest Automotive to
Government and car rental, it is one in 12. We employ
become the leading profit generator within the
approximately 5 800 people at 120 outlets.”
next five years. It is currently number three.
McCarthy recently launched a new mobile app that
“The changing of the guard has seen us accumulate
explains that the motor manufacturers have domestic
enables users to buy a car, book a service, obtain
a new team with fresh thinking and new ideas,”
production facilities with export programmes in place
a traffic report and even find their cars. The Bidvest
he says.
that mitigate the weak Rand. The fully imported cars
Automotive initiative will be rolled out together with
Steve is married to Fiona and they have three sons.
are under more pressure. McCarthy recently exited
a loyalty programme to the existing customer base
He enjoys playing golf and fishing, as well as watching
from the Peugeot, Citrôen and Volvo franchises, as
and is available free of charge when you service or
rugby and cricket. His philosophy on life comes from
capital had not performed for some time.
buy a car.
his late father. “My father died when I was very young
The South African motor industry is a formidable
Internally, Steve is on a quest to engage the people
but he left a legacy of saying there are only two things
employer with approximately 33 000 employees
of McCarthy through a blog and roadshows to the
you take to the grave with you – your name and your
working at seven vehicle manufacturing plants
regions. He has also introduced a dealer conference
word and I try to live by that.”
37
GROUP PANORAMA
BluePepper goes green
There are immediate benefits to a business running BidvestDirect
e-commerce systems. Increased sales volumes, 24-hour access, better
customer product visibility and greater productivity are just a few. But
there are other greener issues that BidvestDirect can contribute to our
environment.
Save the trees
BidvestDirect retains financial documents online for a period of two years, saving
on printing. A customer can retrieve invoices, statements, credit notes and orders
online, including orders that were not originally captured through BidvestDirect.
When you add to this the tens of thousands of electronic EDI orders processed
through the system, there is a huge environmental saving.
On the move
The new smartphone app gives our customers “Bidvest on the move”. You do not have to make a
special trip to the office to place an urgent order after hours. You can view your order history from your
mobile without having to carry printed copies.
The point of no return
Product returns caused by incorrect ordering are a real source of inefficiency within our business.
They lead to duplicate handling, wasteful unnecessary trips, damage to products and a great amount
of wasted time and money. Analysis of customer returns against customers ordering online through
BidvestDirect has shown that the number of returns has fallen to a third or less of previous levels.
This represents a huge saving to the environment and our business. So get your customers online
and save the planet (for further information please email [email protected]).
bizhub makes waves
Cape Town-based commercial printer, Salty Print, has upgraded its Konica
Minolta bizhub PRO C6501 digital machine to a new Konica Minolta bizhub
PRESS C7000.
“The cost-effective digital press is well suited to Salty Print’s operations and customers, especially
because the device’s superb image quality rivals offset printing,” says Leon Minnie, product
manager at Konica Minolta South Africa.
According to Stephen Bardwell, operations manager at Salty Print, the upgrade is the result of
an aggressive modernisation strategy conceived by the company’s board to meet future challenges
facing the printing industry. “The C7000 joins other new arrivals at Salty Print, namely cutting and
scoring equipment as well as perfect binding and laminating equipment,” says Stephen.
“With the bizhub C7000 and our new finishing equipment, we have cut production time
dramatically. At Salty Print we are excited about the future of the print industry in South Africa. We
From left: Steve Bardwell, CEO; Talkmore Gwanyanya, digital print
manager and Stephen Bardwell, production manager.
38
look forward to the opportunities that our web-to-print e-commerce solution, together with our
bizhub presses offer, targeting printing for other printers, as well as wholesale and retail customers.”
GROUP PANORAMA
Leitz range scores top marks
After acquiring the distribution rights for Leitz workspace products in July last year, SSC
entered Leitz into the market with great vigour, generating substantial coverage for the
brand and recording phenomenal sales over the back-to-school period.
The Leitz WOW, iLAM, Complete, ImpressBIND and Bebop ranges are now available
at Waltons, ensuring that they will assist consumers in getting the job well done, too.
New accessories with new technology
The Leitz Complete range of accessories enhances the use of iPhones and iPads,
which continue to create a demand for sophisticated accessories.
SSC will be expanding the Leitz Complete range to include portable
mini speakers, bluetooth stereo speakers, 3-in-1 chargers for
iPhone 4 and iPhone 4S, as well as Samsung Galaxy accessories.
bizhub client wins award
Seriti Printing, a Konica Minolta South Africa client, has been
given the top award for digital printing by Printing SA, formerly
known as the Printing Industries Federation of South Africa
(PIFSA). The digital print job that garnered the award was printed
on a KMSA bizhub PRO C6500 digital production device.
According to Avril Swart, digital printing manager at Seriti Printing, the Pretoriabased production house has owned the machine for five years and is especially
impressed by the consistent quality that it delivers. “We are proud of our digital
award, which now hangs alongside our litho awards. The bizhub PRO C6500
has made a huge impact on the flexibility of our business, the cost of a job and
the superb and reliable output of each digital print run.”
39
GROUP PANORAMA
Diamonds are forever
For the sixth consecutive year, Bidvest Panalpina
Logistics has achieved a diamond award in the
Professional Management Review Africa survey on
freight forwarders. PMR conducted an independent survey with 150
respondents comprising logistics, operations and
warehouse managers. BPL scored 4.11 out of
a possible 5.00. Questions included: ability to
offer alternative transport solutions; BEE rating;
electronic access to data; overall relationship with
agents; predictability of delivery; problem solving;
reliability; quality of overseas forwarding services
and more. The survey was conducted to set benchmarks
and acknowledge employees. BPL is thrilled at
the achievement which is indicative of its ongoing
determination to execute supply chain offerings
reliably and creatively.
For further information about Bidvest Panalpina
Logistics, please go to www.bpl.za.com.
Receiving the diamond award from PMR (left to right): Ezelda Botha, general manager supply chain;
Maria du Preez, airfreight and supply chain director and Siyabonga Ndaba, general manager operations.
Gold and silver awards for 3663
3663 is pleased to announce product
awards in the BPEX Foodservice pork
product of the year 2013 competition,
including gold and silver for two of its
frozen own brand products.
Nicky Dixey, Own Brand manager for 3663,
commented: “We understand how important
quality is to our customers. Both products use pork
sourced from British farms, embracing the trend
for British produce as well as using more affordable
cuts of meat. These products have already received
endorsement from the Craft Guild of Chefs,
demonstrating the great quality of our own brand products.
3663 barbecue British pulled pork
with jalapenos.
“We were over the moon to receive three gold awards from BPEX last year for our Whites sausage range. To receive
further awards now on our pork products confirms that the reassurance of quality is reflected across the range.”
BPEX Foodservice trade manager, Tony Goodger, said: “We were incredibly impressed with the standard of
entries this year. The variation in product entries shows that, as well as being a firm favourite with diners, pork is an
incredibly versatile meat. I congratulate 3663 on its achievements in what was a tough competition.”
40
3663 slow cooked British pork belly with apricot and
thyme.
GROUP PANORAMA
Celeb chef
demonstration
Staff and customers of 3663 attended a
chef master class held by Unilever Food
Solutions on February 26 2013.
Mouth-watering food was prepared by renowned
Recipe for pumpkin soup
celebrity chef, Marco Pierre White, the face of the
Serves 8/10 portions
Knorr Bouillon range in the UK. The main focus was
to demonstrate the use of convenience products in
Ingredients
both commercial and domestic kitchens.
2kg diced pumpkin, approximate ¾ inch cubes
Jill Holland, client director at 3663 said, “To
1.2L fresh carrot juice
witness his wizardry in the kitchen was something
50g Knorr chicken or vegetable bouillon
we will not forget. He was charming and chatted
100ml double cream
to everyone about his experiences and gave
50g grated Parmesan
advice to chefs on how to make their menus work
better. Marco made a delicious mushroom risotto
followed by pumpkin soup, which were both truly
Method
delectable.”
Gently sweat the diced pumpkin in olive oil for
approximately 15 minutes with the lid on.
Frederick Forster, head chef at the Boundary
restaurant in Shoreditch, London and winner of 2011 national chef of the year, attended the event and
Add 1.2 litres of fresh carrot juice and 50g
commented, “I had the opportunity to ask how and why Marco uses Knorr Bouillon. He responded that we live
of Knorr chicken or vegetable bouillon. Bring
in the real world and need to use ingredients we can rely on and that make our lives easier. He commented
to the boil and simmer for eight minutes.
that it does not matter how you achieve the flavour you want, just as long as you achieve it. He reiterated
Add 100ml double cream and 50g grated
the need for consistency from suppliers and how using Knorr Bouillon gives him this consistency without
Parmesan.
exception.”
Cook for a further two minutes. Liquidise.
Peter Bolger, national account manager for Unilever Food Solutions explained, “It was great to get the team
at 3663 and their customers along to this event. Marco is a fantastic ambassador for both Knorr Bouillon and
Tips
the industry itself and is always happy to share his experiences and advice.”
Sprinkle with Parmesan or pepper and
croutons.
About Marco
If using a small pumpkin increase the volume
Marco is known as the ‘enfant terrible’ in the UK
of carrot juice by 300ml, as they don’t have the
restaurant scene and the Godfather of modern
same water content.
cooking. Having left school before matriculating,
he decided to train as a chef starting in the
kitchen at the Hotel St George, North Yorkshire.
He arrived in London at the age of 16, beginning
his classical training as a commis under Albert
and Michel Roux at Le Gavroche. At the age of
33, Marco was the youngest chef to be awarded
three Michelin stars.
From left: Rebecca O’Keefe, national accounts manager,
Hotels; Marco Pierre White, chef; Jill Holland, client
director, 3663.
41
GROUP PANORama
PE premier lounge
restyled
Commuters stopping at Port Elizabeth Airport’s
Bidvest premier lounge in the next few months can
look forward to a restyled, modern lounge.
In a countrywide initiative to upgrade and introduce individual
looks to each of the Bidvest premier lounges, the PE lounge will
boast artwork reminiscent of its Garden Route setting and will
have a colour scheme of muted beiges, blues and browns.
A much bigger structural change will incorporate a new
entrance and reception area. “This structural change will make
use of a new glass staircase that the Airports Company of South Africa
intends to build in the departure hall. Explains Gavin Bell, Bidvest premier
lounge MD, “With the construction of the new staircase, our guests will be
able to head for the boarding gates and ascend the staircase right to our
lounge.”
Gavin believes the new staircase will have a huge impact on PE Airport
from a design perspective and will make it far more convenient for guests
to access the premier lounge. The lounge will continue to offer guests
the four hallmarks for which the premier lounge has become known: a
peaceful, comfortable and clean environment; complimentary newspapers
and WiFi connectivity; friendly, efficient service; and a delicious selection of
complimentary snacks and beverages. It is hoped that guests will be able
to enjoy the airport’s new staircase and the lounge’s stylish new offering
by mid-year.
Top: Bidvest premier lounge – George entrance, and above: the interior.
3663 named UK Superbrand
3663 is delighted to announce that it
has been chosen as one of the UK’s
strongest brands and listed in the
2013 Superbrands annual publication,
which is produced every year to give an
insight into the work of some of Britain’s
much-loved brands. 3663 is the only
foodservice company listed amongst some of the nation’s
favourite brands, including British Airways, Heinz,
Manchester United, McDonalds, Rolls Royce and many more.
Superbrands UK carried out research to identify the UK’s
To be defined as a Superbrand your business needs to have the finest
strongest brands, drawing on a wide range of sources, from sector reports to
reputation in its field and offer its customers significant advantages over its
blogs and public nominations. From the thousands of companies considered, a
competitors. This is a great accolade for 3663.
Superbrand shortlist is created.
42
Visit www.superbrands.uk.com/3663 to view the case study.
GROUP PANORAMA
A walk in the park
No cleaning event is too large or too small for the
Pretoria region of Prestige. Managing a water
table and cleaning up at the McCarthy halfmarathon event in Queenswood Pretoria was
handled with ease by the enthusiastic team.
Over the years, the Pretoria Prestige team has
shown great involvement in this event by assisting
with refreshments and cleaning. At exactly 06:00 on
February 2 2013, the gun went off and runners and
walkers started to pound the tarmac. After 20 minutes,
the first of the fast runners reached the six kilometre mark
and Pretoria Prestige staff handed out water sachets and
Coke at a fast rate.
After the three-hour race the sweeper vehicle
approached and, as usual, Prestige Pretoria wasted no
time in demonstrating its special cleaning abilities and in a
jiffy the task was complete. After five hours, the morning
of fun was over and Prestige supporters left the event
with great pride in their contribution to making the event a
huge success.
Front from left: Granny Bobodo, Ansamari
Hurn, Johanna Masonganyi, Corine Goss,
Elizabeth Baloyi and Sara Nxumalo. Back from
left: Robert Maphumulo, Marko Heymann,
Johannes Kekana, Herman Fourie, Stephen
Coetzee, Enoch Malapi and Tyler Jones.
Taking no chances
Ammonia is used in the frozen and chilled storage areas at
Bidvest Foodservice Multi-Temp’s Western Cape premises.
This is a very effective means of keeping products at minus
30 degrees celsius.
Ammonia training from left: Peter McInulty, Shaun de Klerk,
Rodney Vos, Bradley Hendriks and Edmundo Williams from Coca
Cola Canners.
Although every precaution is taken to ensure that the plants are well
maintained, it is important to always have a competent team on site, in case
of an ammonia leak. As a result, a three-day training course was held for the
response team and included the use of breathing apparatus, extensive theory
on ammonia plant processes and some interesting rescue operations.
The members of the team were dressed up in chemical suits and breathing
apparatus before venturing into the plant. As an added simulation of an
ammonia leak, a plastic bag was placed over their heads to give the same
visual effect of moving through an area that has been saturated with ammonia.
The response team comprises Peter McInulty, Shaun de Klerk and Rodney
Vos. Two visitors from PenBev also took part in the training.
43
GROUP PANORAMA
New premises
Bidvest Foodservices Canberra officially opened and began distributing from new premises on Monday
November 19 2012. This comes after 34 years at the original site, initially under the name Cold Seas and then
Bidvest Australia from September 1998. The new premises boast a freezer with 1440 pallet spaces, up from
944, and a similar number in the dry area. The new chiller comprises a 336 pallet space area, up from 250.
Well done to the team who worked through the weekend to move stock and office equipment from the old
warehouse to the new distribution centre. The mammoth job was completed in time for the Sunday afternoon
picking team to commence.
Shuttle service added
When Booysendal mine approached Prestige with a cleaning
contract, Polokwane general manager Clint Montgomery was
informed that the contract had to include transport for 47 employees
working at the site.
The urgent procurement of two Mercedes Benz Sprinter buses began. The vehicles
had to be purchased and fitted with seating and safety features. Signage had to be
applied, Bidtrack units fitted and drivers assessed, employed and trained.
The buses were purchased from McCarthy Kunene, who did a spectacular job of
organising the additional work that needed to be implemented on the vehicles.
A month later, the vehicles were delivered and began operating on April 8 2013.
44
From left: Vincent Malepe, David Mathipa, Clint Montgomery, Sam Moyana, Jan Moloko and
Simon Mbatha.
GROUP PANORAMA
Voltex engages with
great success
During February 2013 Voltex launched a nationwide
campaign called “Engage”. For the campaign, Voltex
collaborated with 30 preferred suppliers to deliver a direct
connection between suppliers and customers.
The Voltex Engage campaign offers prizes up to the value of R1 million.
Customers can win by joining as a gold, silver or platinum member.
Every effort is made to improve Voltex’s customer service experience
and, with social media channels, the company can now be more
involved with customers and suppliers.
Voltex doubles up
The Engage launch has been so successful that Voltex is expanding
Voltex KZN: Ivan Govender, Durban branch manager, and a lucky draw prize winner at a customer
evening in KZN.
the campaign by doubling up on product specials, prizes and events.
According to the company, customer satisfaction is as important as
its suppliers. Voltex wants to have a live connection with customers.
Staying connected means it can improve customer service.
Over the last two months Voltex has been obtaining valuable input
from customers via survey forms, as well as social media channels.
This information has been carefully analysed in order to understand
customers better.
The Voltex loyalty card
Customers can now benefit from the Voltex loyalty card and win great
prizes by collecting “I Buy @ Voltex” stickers with each purchase.
Voltex Polokwane breakfast run with Voltex Lighting: Billy van Niekerk, Elsie Kruger, Natally Mullet,
Jan van Niewenhuizen, Simon Seshibe, Jan van Wyk and Amos Mogatlan.
Feedback
Voltex has been receiving a constant stream of positive feedback.
Social media platforms have buzzed with feedback from customers
and updates on events. With almost 3 000 page impressions in only
one week, Voltex’s facebook page became a platform for sharing
pictures and success stories of breakfast runs and in-store promotions.
The majority of facebook followers are from South Africa, while other
countries include Zimbabwe, Turkey and the UK. The company’s twitter
page enjoyed similar success.
Stanley Green, managing director of Voltex, said: “There are big
changes happening in the electrical industry and with Voltex’s new social
media platforms, facebook, twitter and YouTube, it is now possible to
engage directly with our customers on a whole new level.”
For more information on Voltex or to locate your nearest branch, visit
www.voltex.co.za or call +27 11 879 2000.
Voltex Cape Town: Thomas de Wet giving a customer a complimentary boerewors roll during a
breakfast run.
45
GROUP PANORAMA
Front from left: Thembeka Mnweba, Buela Nyovane and Ntombikho Tukela.
Middle from left: Nwabisa Masango, Mavis Singama, Nomvyo Cesiko, Nombolelo Soshononda,
Michelle Mbekwa and Nolisendise Xakata. Back: Dale Stander, supervisor and Chandré Fortune.
From left: Mogamat Jones, pumper truck assistant; Dale Stander, janitor supervisor and
Zondi Lisa, supervisor: portable toilet services.
Convenience at Cape Epic
This year’s ABSA Cape Epic saw 1 260 mountain bike enthusiasts cycling
between various towns in the Boland from March 17 – 24 2013. The event started
at Meerendal Wine Estate followed by overnight stops in Citrusdal, Tulbagh,
Wellington and Stellenbosch, before the final event at Lourensford Wine Estate in
Somerset West.
Prestige Toilet Hire Cape Coastal ensured that the riders, crew and public had
the convenience of clean, portable toilets by supplying 100 portable toilets at every
overnight stop. The toilets were moved to the next stop after each overnight stay
without any hitch or delay. The toilets were cleaned and maintained at all times by
a seasoned team of janitors from Prestige Cleaning Services.
The operations team, under the leadership of Arnold Arendse, provided
excellent service to the Cape Epic. This is the eighth year that Prestige Toilet Hire
has serviced this event and here’s hoping it gets voted again as the best service
provider.
Affordable and stylish
The new Yamaha Mio scooter is now available from Yamaha dealers nationwide at the
incredible price of R8 995. The Mio offers excellent stability and has a modern, urban
design. Its exceptionally low seat height gives even novice riders the feeling of real
confidence.
With its four stroke engine that makes a litre last longer, automatic v-belt
transmission, electric start and a price tag of R8 995, the Mio introduces legendary
Yamaha quality to students.
The Mio uses modern, proven technology that makes it one of the most affordable
scooters on the road today. For reliability and easy maintenance, simple wet-sump
lubrication is used. The air-cooling system helps keep engine temperatures under
control for maximum efficiency and longer engine life.
Ultra rugged, ultra reliable and ultra economical, this stylish commuter scooter is
affordable for everyone and makes going places fun, even travelling to work or school.
46
Yamaha Mio – available in red,
blue, black and white.
GROUP PANORAMA
Breast cancer scores
The One Day International between Pakistan and
South Africa on March 17 2013 was a huge success
with over R500 000 raised for PinkDrive.
Left: The boys in Pink and below: the stadium.
For every six hit during the match into the Momentum family area,
Momentum donated R10 000 to PinkDrive. Bidvest also committed to
donating R1 000 to PinkDrive every time the ball hit the boundary rope.
These funds will have a huge impact on PinkDrive’s ability to reach
communities throughout South Africa and save thousands of lives.
Spectators and staff took the theme to heart, dressing to impress
in pink. Volunteers sprayed their hair bright pink and the PinkDrive’s
Shop4Cancer helped spectators to brand themselves in pink.
Says Noelene Kotschan, founder and CEO of PinkDrive, “We would like
to thank Bidvest, Momentum, Cricket SA, the Pakistani and South African
Cricket teams, as well as all the people who donated money and made
the day such a success. Thank you also to PWC, Hirsch, Konica Minolta,
Castle Lager, GM and Megapro for their contributions.
“The awareness that we brought to Momentum ODI helped our breast
cancer cause enormously. I had the utmost faith in this campaign and the
generosity of all who attended was clearly evident.”
Western Cape open day
Bidvest Foodservice multi-temp
Western Cape held open days for
customers at the branch in Cape Town
during March 2013.
The aim was to walk customers through
the multi-temperature facility to show them
operating practices, the focus on health and
safety and the full service solution that Bidvest
Customers sampling the Bidvest Foodservice Private Label products.
Foodservice multi-temp can offer. It was also an
opportunity for the internal sales teams to build
their relationships with customers by personally
educating them about suppliers and their
products.
Suppliers who participated put up impressive
stands showcasing new products. The Bidvest
Foodservice private label team was there to
interact with customers and offer tastings of the
great new lines that have been launched under
the Cooking with…, Packing with…, Southern
Seas and Seafrost brands over recent months.
47
GROUP PANORAMA
Aktaes employees.
Major Turkish
acquisition
Bidvest Middle East is pleased to announce that it has
acquired a majority stake in Aktaes Holdings, a high-end
food and beverage distributor in Turkey. Aktaes is the
exclusive foodservice distributor in Turkey for prestige
brands such as San Pellegrino, Perrier, Contrex,
Illy Coffee and Lambweston.
Bidvest Middle East plans to develop complementary brands
and share best practice between Aktaes and existing businesses
in the United Arab Emirates (Horeca Trade) and Saudi Arabia
(Al Diyafa).
The company is based in Istanbul and
the managing director is Nedim Makzume.
The business started in 2004 and Aktaes
Holdings was founded in 2011. In 2012
the company had a turnover of 12.5 million
Turkish lire (TL) with an operational profit of
1.4 million TL. The turnover
for next year is expected to
be 22 million TL.
Bidvest Middle East
extends a warm welcome
to our 37 new Turkish
associates.
48
Managing director,
Nedim Makzume.
GROUP PANORAMA
Adding technology
The Bidvest footprint gives us
more than recognition as a
advice on breast health and breast selfexamination techniques.
PinkDrive has already provided 4 464 free
business powerhouse, it gives us
mammograms and 41 759 clinical breast
an opportunity to put back into our
examinations. It has educated in excess of
country and our communities.
51 600 women on the importance of breast
health.
In conjunction with Bidvest’s continued
Konica Minolta Medical SA is taking the
support of this initiative, our involvement will
opportunity to join the PinkDrive initiative.
enable the PinkDrive mobile units to be fully
“PinkDrive is one of South Africa’s foremost
equipped with medical equipment that is
breast cancer community carers,” explains
digitally compatible. This includes installing
Chrizelle van der Westhuizen of KMMSA.
the RamSoft PACS system that enables
“Pink Drive is centred on breast health and
immediate reporting from wherever the
the premise that ‘early detection saves lives’.
mobile units are currently operating.
It is a perfect fit for KMMSA, a company
“KMMSA is the sole distributor of this
that is introducing cutting-edge technology
state-of-the-art software. Being able to make
into the medical imaging market. Pink Drive
it accessible to all South Africans as a part of
is an organisation that can benefit from our
our commitment to PinkDrive is a source of
technology as well as our support.”
immense pride,” adds Chrizelle. “Our vision
PinkDrive provides free mobile breast
and the vision of partners like Dr Ritz, Vertec
cancer screening, as well as education for
and RamSoft is to use our knowledge, our
underprivileged patients through three mobile
technology and our resources to give all
educational units. The teams travel through
South Africans the education and support
semi-urban and urban areas around South
they need for upliftment. Our motto is ‘the
Africa to give disadvantaged communities
business of medical’, but our passion is the
access to information, physical examinations,
people of our wonderful country.”
Driving the mammo message home, from left: Madeleen Herbst,
mammographer; Chrizelle van der Westhuizen, product manager KMMSA;
Ivone Domingues, assistant to MD of KMMSA and Abigail Mhlanga,
administrator PinkDrive attend the mammography screening at Konica Minolta
South Africa head office on December 2012.
Ontime acts on sustainability
The launch of a new environmental project from
to protect the environment for future generations.
Ontime Automotive embeds greater levels of
As the fuel consumed by our vehicles is the main
sustainability into the company’s core operations
contributor to our emissions, this is a key area for
Team CO2 will investigate and recommend
Team CO2. Once implemented, SAFED will help us
improvements that have a positive impact on
significantly improve fuel efficiency. As an established
carbon emissions, fuel use, water and waste, both
leader in the British Rescue and Recovery market
on and off the road.
One of Team CO2’s first initiatives is an in-house
and in operating Europe’s largest enclosed fleet
towards attaining their driver certificate of professional
of specialist transporters, we are committed to
training course on Safe and Fuel Efficient Driving
competence, an EU directive which requires all drivers
maintaining and growing our fleets in the most
(SAFED). Due to be pilot tested shortly, the course
to undertake 35 hours of training every five years
sustainable way by investing in the least polluting
covers theoretical and practical elements and will be
for their CPC. Ontime is also developing a new fuel
technologies and vehicles as well as ensuring that we
taken by all drivers of the company. By promoting
data system to monitor the success of the training
are driving them efficiently.”
advanced driving skills, SAFED ensures that fuel
through fuel usage and as a tool for rewarding best
is used efficiently, resulting in reduced emissions.
improvements.
Modules include the correct use of a vehicle’s gears
as well as safe driving speeds and distances.
Drivers can add time spent in SAFED training
Justin Brinklow, managing director of Ontime
Ontime’s Team CO2 will also turn its attention
to resource management and the development
of employee engagement activities focused on
Automotive comments, “Team CO2 embodies our
encouraging improved sustainable practices across
commitment to reduce our carbon footprint in striving
all of its operational sites.
49
group panorama
Dealer of the year
McCarthy Commercial Alrode has been recognised by UD Trucks
with the following awards for the 2012:
Fernando de Sousa Winner: Dealer of the year (large category)
Rajesh Basdeo
Service manager (winner)
Andre Roos
Parts manager (winner)
Stuart Penning
Sales manager (runner-up)
Sharmilla Pillay
Parts administrator (winner)
Sharda Seejiram
Warranty administrator (runner-up)
Kyle Buys
Workshop foreman (runner-up)
Rose Robinson
Financial manager (runner-up)
Special acknowledgements go to Peter English,
Leonard Herman, Rose Robinson, Pieter Brits, Felicity Oelofse,
Fred Pretorius and UD Trucks dealer support staff for the support
and guidance throughout the years.
From left: Sharmilla Pillay; Fernando de Sousa; Rajesh Basdeo;
Andre Roos; Kyle Buys and Stuart Penning. Front: Sharda Seejiram.
Digital classrooms
A pilot project designed to
teach effectively and improve
assist teachers to keep up
the quality of learning in our
schools, as well as inspire our
with the latest international
teachers to greater heights.” He
trends in education has
thanked ORT SA and Bidvest
been launched by ORT SA,
on behalf of the district and the
Gauteng Education Department
with the financial backing
for keeping up to date with
of Bidvest.
the latest trends in education,
especially in regard to ICT.
Thirty-three Alexandra primary
The teachers will also receive
school teachers received laptops
from ORT SA/Bidvest Alexandra
ICT (Information Communication
Technology) at a function at
ORT House in Houghton,
From left: Mr Solomon Mawela, Principal, Gordon Primary School, Alexandra; Mr Raymond Martin, District
Director Johannesburg East District; Ms Ariellah Rosenberg, head of Educator Empowerment Department at
ORT SA; Ms Princess Dube, Ms Sizwe Mahlambi, teachers from Gordon Primary School and Ms Jane Horner,
Educator Empowerment, ORT SA.
Johannesburg. Schools were also invited to send a member of both their school
management team and ICT committee to the function.
intensive computer training at
the ORT SA IT Academy.
ORT SA is a well-known,
educational non-profit
organisation. Ariellah Rosenberg, head of Educator Empowerment Department
at ORT SA, says that through this project the digital divide that exists between
District director from the Johannesburg east district, Raymond Martin,
different schools both locally and internationally will be closed, thus ensuring
addressed the teachers. “We must be able to speak in a language children
that these teachers will have the latest technological tools necessary for best-
understand and keep up with the times. ORT SA has made it possible for us to
practice teaching.
50  bidvoice issue 1 2013
group panorama
Equipment fit for a king
The Belling Hospitality training centre is
the latest addition in the redevelopment
project funded by the Prince Charles
Trust.
Paul Knight, managing director of 3663 Catering
Equipment, attended the official opening on
April 3 2013. The new training facility at Dumfries
House, Scotland, features an on-site restaurant
seating up to 120 people and a state-of-the-art
training kitchen, which was expertly designed and
installed by 3663 Catering Equipment.
The aim is to give students practical hospitality training and will be the new
home to the Prince’s Trust – Get into Hospitality programme, which has been in
Top left: State-of-the-art kitchen facilities from Hospitality Design by 3663.
Above: Prince Charles talks to students preparing canapés for the event.
partnership with Dumfries House for the past 18 months.
The programme is for local 16 to 24 year-olds, many of whom left school
A graduate of the programme who now works full-time at Dumfries House
credited the scheme with turning her life around. “My life is completely different
without qualifications. It teaches them kitchen skills and front-of-house etiquette
from how it was a year ago. I had no money, no job and no career so it really has
before finding them work placements.
had a massive impact on me,” she said.
Paul Knight commented, “We are delighted to have made such a big
Paul continued, “We hope the centre will continue to make a positive contribution
contribution to the facility, which will allow young people to learn new skills and
to the community, provide young people with new and life-changing experiences
progress within the hospitality industry.”
and give them the skills they need to achieve success within the industry.”
Audi Centurion wins two awards
From left: Ryan Searle, general manager Audi SA; Joel Stransky and Ferdi Preller,
new vehicle sales manager Audi Centre Centurion.
Congratulations to Audi Centurion who achieved second place in Audi
SA’s dealer of the year award. The annual silver arrow awards function
From left: Mike Glendinning, VW Group South Africa sales and marketing director; Stefan Hamberger,
Audi AG director: region overseas, Africa and the Middle East; Memory Burger, dealer principal Audi
Centre Centurion; Cameron van der Burgh, Olympic gold medallist and Ryan Searle, general manager
Audi SA.
was held on April 12 2013 in Johannesburg. This is the second year
in a row that Audi Centurion has achieved second place, confirming its
high level of standing in South Africa. Ferdinand Preller was awarded
the new vehicle sales manager of the year award.
bidvoice issue 1 2013  51
group panorama
Expanding
African
presence
City Hall in Maputo, Mozambique.
important and growing
market for corporate
travel. In partnership with
CWT, we will be handling
the business travel needs
Tofo beach, Mozambique.
Carlson Wagonlit Travel is expanding its African presence
to Mozambique through a partnership with TopAtlântico
Mozambique, a subsidiary of the Portuguese travel management
group, Espírito Santo Viagens.
of Mozambican-based
companies, as well as
those of overseas companies with investments or facilities in Mozambique.”
CWT has the largest corporate travel management network across Africa,
with an operational presence in over 40 countries and a broad portfolio of
international clients.
“Mozambique is the newest addition to the CWT network and is a key
TopAtlântico has provided travel management expertise to corporate travellers in
country for our energy services clients,” commented Richard Saunders, senior
Portugal since 2002 and in Angola since 2006. Based in Lisbon, the company is
director of CWT Global Partners Network for Europe, Middle East and Africa.
a leading travel agency with over 600 employees. “We are excited by this new partnership and, for the first time, customers in
Helder Alves, vice president TopAtlântico commented, “Mozambique is an
Mozambique can enjoy our portfolio of global tools and customised services.”
SACD Durban lends
a helping hand
Over the past few years SACD has supported The Mother of Peace
children’s home near Illovo, Durban. The home supports needy and
orphaned children, providing a place to stay, food and education.
On March 19 2013 SACD received recognition as a top donor for the third year in a row
from the Durban Community Chest. This organisation ensures, at no costs to the donors or
recipients, that the donated funds are used legally and appropriately to benefit those in need.
52
group panorama
Success of the Madiba notes
By now, everybody has had the opportunity to experience the new
South African currency notes, reflecting the face of beloved former
President Nelson Mandela. Launched in November 2012, the notes
are of global standard and boast superior and innovative security
features, such as a watermark image of Madiba, embossed lines on
the side of the notes and spark colour-changing ink.
Preparation for the release of the notes was a monumental task, requiring a
changeover of software in ATMs, note-counting machines, slot machines, notevalidators and note-sorters. Software at thousands of locations across South Africa,
Lesotho, Swaziland and Namibia had to be upgraded.
Neal Dowds from Global Payment Technologies confirms that the transition
process went well. “As with any big project there were a couple of teething
problems, but in general the project was delivered within budget and deadline for all
GPT customers, including most of the major banks”, he says.
A challenge was that the sample money is printed at one printer but multivendors are used to cope with volumes. This results in slight variations in ink
quality, print shift and size. If the print is a fraction skew it will adversely affect the
up that they are falsified. Higher-end technology will perform ultraviolet checks as well
technology, which could lead to a high rejection rate of notes.
as metal thread detection and infrared detection to better identify counterfeit notes.
A further challenge is that different notes will deteriorate at different levels and at a
The success of the project was enhanced by the fact that the national roll out
different pace in different areas. It is therefore necessary to wait until there are notes
was implemented regionally. According to Neals, “All the banks in each area worked
at different stages of deterioration before launching a second phase of the software
together and technicians only had to be deployed to a specific area once. Further
upgrades.
work will be required when the old notes are recalled, which may occur as early as
While it is comforting to know that it will be more difficult to produce counterfeit
the end of 2013.”
notes, there are already some counterfeit notes in circulation. “Any changeover of a
“The result of the project was that we got closer to our clients”, says Neals. “It gave
money system will leave a gap for fraudsters,” warns Neal, “especially in rural areas
GPT the opportunity to prove that we can meet deadlines. Good communication,
where shop owners have not been trained on the look and feel of authentic notes.”
regular meetings and transparency were the main ingredients of successful project
The counterfeit notes are not of very good quality, but older technology may not pick
management.”
SSC CANSA
shavathon
Above and below: Shaun Attwell.
SSC employees participated in the
10th annual CANSA shavathon on
March 1 2013 and to show their
support, they shaved or coloured their
hair. Those reluctant to do either paid
a bail-out fee. Thank you to the SSC
employees for supporting this event.
Above: Trevor Girnun.
Below: Sabelo Zulu.
53
GROUP PANORAMA
Fire protection
… not Hollywood style
Martin Turner, elciem
It’s not every fire protection training
session that starts with a scene from a
Hollywood blockbuster, but this was the
introduction to three training workshops
held recently at Bidvest.
The scene from The Matrix was part of a montage
of similar clips from the movies showing fire
sprinkler systems doing impossible things. The
reality is more mundane; sprinklers are not operated
by smoke, they do not all go off at once, they
reputation and, most importantly, protect Bidvest’s
people and their livelihoods.
As with all plant and equipment, effective
management and maintenance is needed to ensure
it remains effective and reliable. This was the key
message delivered to the 60 delegates from more
than 20 Bidvest businesses across South Africa
who attended the workshops.
The delegates learned that in buildings
adequately protected by sprinklers:
 99% of fires were controlled by sprinklers
alone
 89% of fires involved up to three sprinklers
operating
 67% of fires involved only one sprinkler
operating
 On average, fire control is achieved within two
minutes
 The fire service will apply up to 90% more
water to achieve control
can’t be activated by a switch on the wall and you
A case study was shown from a real Bidvest
probably do need to be Arnold Schwarzenegger to
warehouse facility that experienced a fire. Internal
hit three in three shots with a pistol.
CCTV footage showed the fire being controlled
After dispelling the myths, the workshops
in less than two-and-a-half minutes by a single
concentrated on the real world. Fire sprinklers
sprinkler head, preventing a total loss estimated
protect Bidvest assets and, in doing so, help
at over R320m. Instead damage was minimal and
maintain supply to customers, protect brands and
operations resumed the following morning.
54
The workshops covered a variety of topics:
 Sprinkler system basics
 Impairment management
 Management of in-rack sprinklers
 Maintenance by third parties
 User tests and inspections
 Management of change
Although the emphasis was on what to do, some examples of
Above and below: Martin Turner demonstrating equipment at Johannesburg.
what not to do caused some amusement. This included a video
of an unfortunate warehouse operative who attempted his own
“brute force” repair after hitting a sprinkler pipe with a fork lift
truck; a cautionary tale for anyone with a fear of waterfalls. The
workshop covered how to deal with such an incident and avoid
significant damage or downtime.
A particularly popular element was the practical
demonstration, where the delegates were shown first-hand how
a sprinkler system and its water supplies are arranged and how
to carry out and record weekly tests on the equipment. At two
of the sessions a sprinkler contractor from Fire Control Systems
was present to add extra insight from an installer’s perspective.
Delegates clearly found the workshop enjoyable and
valuable. The course scored an average feedback rating of
9.7 out of 10. Delegates believe that the course was extremely
useful and a number of people intend disseminating the course
material within their businesses.
The workshops were presented by Mitsui Sumitomo
Insurance (MSI) and led by Martin Turner, a risk engineering
consultant from MSI’s strategic partner, elciem. MSI insures
most of Bidvest’s assets worldwide and the two companies
enjoy a long and mutually supportive relationship. Risk
engineering is central to MSI’s proposition and involves the
evaluation, quantification and cost-effective reduction of
Above and below: Martin Turner demonstrating equipment at Durban.
property and business interruption risk. The programme
includes site surveys of key Bidvest asset locations as well as
other risk management activity.
The risk engineering programme had identified Bidvest’s
significant investment in fire protection and also a learning
opportunity for those Bidvest employees responsible for ongoing management and maintenance. In partnership with
Ken Bowden of JLT SA, Bidvest’s insurance brokers, the idea
of running these workshops was enthusiastically received by
the businesses.
Insurance and risk management seminars are valuable but
tend to be focused on financial issues and attended by people
with these responsibilities. These practical workshops added
a new dimension by focusing on site-level loss prevention and
being tailored specifically for people who help manage and
maintain Bidvest assets on a daily basis.
Ken commented, “There is no doubt that the risk
engineering programme helps control Bidvest’s overall cost
of risk, strengthens Bidvest’s relationship with insurers and
enables insurers to quote confidently on the Bidvest insurance
programme. These workshops are an excellent way of
spreading good practice to help build upon successes to date.”
The workshops were made possible by the hosts, who were
Waltons at Pencil Park (Johannesburg) and Riverhorse Road
(Durban) and Lithotech Sales at Bahrain Drive (Cape Town).
Group photo at Durban.
55
OUR PEOPLE
SSC news
New
appointments
Exceptional
employees
SSC welcomed the following new
employees:
Wynand Muller
At a customer awards ceremony acknowledging outstanding
achievers, two employees from SSC received special
DC logistics
manager
recognition. Maritza van As was awarded sales supporter of
the year 2012. Her win was a unanimous consensus of all
SRS’s regional managers, who agreed that she had gone
beyond the call of duty, particularly in her professionalism
during the SSC/SRS BTS project. Rachel Meyer received
the admin supporter of the year award in recognition of the
outstanding level of service she delivers on the orders side.
Rachel Meyer and Maritza van As.
Farewell
Lindiwe Mchunu
Silveray Statmark Company recently bade farewell
Johannesburg
branch accounts
division
to Toni Harman (left), who has retired after 13 years
with SSC and a total of 23 years with Bidvest. Jimmy
Millinger (right) has retired after an incredible 48 years
with SSC. SSC wishes them both well with their future
endeavours. We are sure that the next chapters of their
lives will be just as successful as the last.
New Durban branch
Avinesh
Ramkelawan
Mobeni DC has relocated to Durban and is now a stand-alone branch.
With 2 650 square metre warehouse space, reduced expenses and improved
efficiencies, the team will ensure that this branch is able to move forward with
confidence and achieve a meaningful contribution in the future. We welcome
DC finance
department credit
controller
Ronel Cronje who will oversee the accounts department.
SSC Pretoria welcomes three
new members
Kabhir Maniram
Key accounts
Paul Jonker – warehouse manager
56
Cindy Bradford – THRASS sales
Chriselda Mohamed – sales
OUR PEOPLE
Industry recognition
Bidvest Australia
At the Foodservice Suppliers Association dinner in
Sydney in May 2012, three of our branches won
industry recognition for their professionalism and
Flaming hot launch
for Emerald Valley
service.
Congratulations to Manuel, Michael, David
and the entire teams in Canberra, Brisbane and
Perth. You have excelled and we are proud of your
achievement and industry recognition.
A flaming beef-tasting event was held in Brisbane on May 21
to launch Bidvest Australia’s premium brand, Emerald Valley,
A delectable six-course menu showcasing the premium
Emerald Valley beef cut range was enjoyed by more than
200 chefs from the Brisbane area, in the rolling hills of the
Indooroopilly Golf Club.
Fire twirlers provided fascinating entertainment as guests
arrived, added to the flaming theme of the event.
Bidvest Canberra – accepted by Paul Moore.
Kylie Basile, Adam James, Yvonne Lucas, Jordan Zropf and Greg Smith.
Bidvest Perth – accepted by Peter Crowe.
Dymo sponsors PA of the Year
The annual PA of the Year® award presentation took place
on Secretaries’ Day in September 2012 at a glamorous
lunch at Avianto in Johannesburg. The event is run by the
Professional Association for Secretaries and Administrative
Assistants (PAFSA) and Dymo was a proud sponsor.
JD group’s Teri Wells received the prestigious title of South Africa’s PA
of the Year 2012. Teri said that she was both elated and humbled to
receive this recognition, firstly for being nominated by her boss and then
for the honour of the title. Congratulations to Teri and all of the finalists for
their achievements.
Teri Wells (right) receives PA of the year award.
57
OUR PEOPLE
From left: Dave Estment and Jason Hartman with sponsored Yamaha 1200 Super Ténéré adventure bikes and Yamaha gear compressed.
Yamaha supports
Rock ’n Ride Rhino
An epic conservation project that entails a 10 000 kilometre motorcycle adventure around Southern Africa aims to raise R20 million
towards combatting rhino poaching.
The Rock ’n Ride 4 Rhino project began in April and
of our rhinos, there are many lesser-known but
Wild Imaging Trust team, TV networks, live-stream
will continue until September 2013. It epitomises
equally threatened species. Together, our three
broadcasts, newspapers and magazines, as well as
freedom, adventure and fun with motorcycling
organisations form a holistic approach towards
through social media platforms. “We aim to ignite the
and rock ’n roll, while stimulating a national
conservation and humanitarian projects.”
hearts and minds of our current and future thought
culture of conservation. Funds raised go towards
Yamaha Southern Africa is a headline sponsor
extensive equipment, manpower, resources and
and has provided motorcycles and music equipment
communication channels to effectively combat the
for the tour. Interactive school presentations by
poaching scourge.
Jason, Dave and Damien will form the backbone
exceptional platform for raising local and international
The project was started by Jason Hartman (2009
of the RNR4R tour, reaching over 70 000 scholars
awareness for rhino and other endangered species,
SA Idol and founding director of Men of the Trees SA)
and engaging them in the philanthropy challenge,
supporting Southern African tourism and promoting
and Dave Estment (ex-professional superbike racer,
as well as blogging and song-writing competitions.
our heritage and culture. The project is sponsored by
professional wildlife photographer and videographer
A percentage of funds raised by the scholars will
Yamaha Southern Africa, Primedia Outdoor, Legacy
and founding trustee of the Wild Imaging Trust) in
be given back to support local outreach projects
Lifestyle, Octagon Chartered Accountants, Vox
partnership with Damien Mander (former Australian
selected by the schools.
Telecom, Action Cameras SA, Sniper Africa, Bandit
Army Special Operations sniper and founding director
of the International Anti-Poaching Foundation).
The organisations aim to unite people and
Jason will perform at schools and venues to
generate additional interest and enthusiasm. Events
will take place en route to support and highlight
leaders and unite them in tackling the environmental
problems that we face”, said Dave.
The various elements of the project make it an
Signs, Enduro World, Ballz Online Radio, Twenty Six
Degrees South and The Copy Shop.
For more information about Rock ’n Ride 4 Rhino,
enable them to tackle tough environmental and
existing conservation efforts and mass rides and gigs
please visit www.rnr4r.org, follow on Facebook:
social problems. “Our goal is to create a culture
will be organised through Yamaha’s dealer network
RocknRide4Rhino and Twitter: @rocknride4rhino,
of conservation for the entire population by raising
across Southern Africa. Adventure bikers and wildlife
email [email protected] or contact Emma van Wyk
awareness that everything is interconnected and the
enthusiasts will be invited to join in Botswana and
on +27 72 052 9233 or Naomi Estment on
collapse of one species can lead to the collapse of an
Namibia as well as at the Hoedspruit base of the
+27 83 307 7694. For more information on the
entire ecosystem,” said Jason.
International Anti-Poaching Foundation.
three collaborating organisations visit www.iapf.org,
Damien added, “In addition to the brutal slaughter
58
The entire adventure will be captured by the
www.wildimaging.org and www.menofthetrees.org
reaching out
Who is Project Rhino KZN?
As a result of the ever-increasing
numbers of white and black rhinos
being poached in South Africa, the
need to pool resources and coordinate activities has resulted in
KwaZulu-Natal’s leading conservation
agencies joining forces with
provincial game reserves to fasttrack urgently needed anti-poaching
and conservation interventions.
to identify priority rhino protection
needs for KZN and is working together
to fulfil them.
If you would like to help protect
South Africa’s rhinos, all you have to
do is continue purchasing products
from Crown’s centenary range of
products. For more information on the
Project Rhino KZN initiative visit www.
projectrhinokzn.org.
Winners of the Project Rhino KZN
competition
First prize:
R100 000 in cash plus a video shoot
Launched on World Rhino Day September
for the Kom Braai TV Series – Freshers
22 2012 this association of like-minded
organisations, collectively known as Project
Rhino KZN, allows for over-arching coordination of rhino conservation interventions
aimed at eliminating rhino poaching and
Meatpackers of the Western Cape.
Freshers Meat Packers – Simon Parker of Freshers Meat Packers receives his prize of
R100 000. From left: Dawid Muller, marketing executive for Crown National; John Morris,
MD Crown Foods group; Peter Nordejee, general manager Crown National Western Cape.
Freshers Meat Packers will also have their butchery featured on the TV series Kom Braai.
securing the rhino populations in KZN.
The members of Project Rhino KZN also recognise that the work in conserving
and protecting rhinos from poaching is symbolic of the threat faced by all wildlife.
Second prize:
A weekend away for two to
Thanda private game reserve in
KwaZulu-Natal – Retail: Pack n Spice of Brits, Gauteng
Consumer: Nayalan Jones of Kibler Park in Johannesburg.
The poaching of rhino is indicative of the larger environmental crisis that
Third prize:
South Africa is facing.
A Crown National spice voucher to the value of R1 000 each to 100 winners.
With over 300 years of collective experience, Project Rhino KZN has been able
Check out www.crownnational.co.za for details.
Giving back over R85 000
In February this year Crown National Northern Region’s sales and marketing teams handed over
a cheque for R85 000 to Project Rhino KZN.
Crown National joined forces with Project Rhino KZN in June last year in a bid to give back to the community and
join in the fight to save South Africa’s rhinos. A centenary range of products was produced in celebration of
Crown National’s 100th birthday and to help raise funds for the charity. By donating a
portion from the sale of every centenary product, Crown hoped to raise enough money
to make a significant difference in the fight against rhino poaching.
Dawid Muller, marketing executive at Crown National, said that the project was Crown’s
way of giving something back to the community and supporting a cause very close to the
hearts of all South Africans. “We will be continuing with this initiative for a further 12 months.”
Sheelagh Antrobus of the African Conservation Trust heads the project. “We are so
excited about this donation. It allows us to continue the work that we are doing in the plight
to fight rhino poaching.”
Consumers should look out for the centenary range of meat products in their local
supermarkets and butcheries nationwide. “The boerewors, biltong and dry wors seasonings
were specially formulated from the best spices and ingredients as a celebration of flavour,”
said Dawid.
Sheelagh Antrobus from the African Conservation Trust receives a cheque from
Dawid Muller, marketing executive for Crown National.
59
REACHING OUT
Horizon View Primary School bizbook corner.
Improving literacy
International research indicates that one
way to improve literacy and academic
performance of learners is for schools to
have well-stocked libraries. At present only
eight percent of schools in South Africa
have a functional library as neither the
schools nor the Educational Department
have the R2,5 million set-up fee.
Konica Minolta South Africa took the initiative last year
by converting a light commercial vehicle into a mobile
library, providing children who did not have access
Horizon View Primary School mobile library.
to books in their schools and communities with the
Specifically designed for ground phase learners,
junior phase playground. “We then put books on
opportunity to improve their literacy skills. The fully
this is where reading abilities begin. We wanted to
the shelves and posters on the walls. We furnished
kitted Mercedes Benz Sprinter was entrusted to The
establish a special space, away from the normal
the corners with tables, chairs, carpets and pillows.
Edu-Care Foundation. This non-profit organisation
classroom environment, where the children could
CDs, DVDs, paint and puzzles were also supplied –
assists children in the foundation phase to improve
sit or lie on carpets and pillows and listen to a story
basically everything needed to help,” says Laetitia.
their reading ability through its READ (respect,
being told, or simply leaf through the pages of a
education, attitude and discipline) initiative.
book, ultimately aiding their ability to read,”
officially handed over to the schools’ administrators
explains Laetitia.
to manage, while the staff of KMSA were on hand to
“The mobile library services the Gauteng area, from
the West Rand to the East Rand and even a school
“We branded our bizbook corners with a logo
Upon completion, each bizbook corner was
read stories to the children.
in Hammanskraal,” says Laetitia Coetzer, special
in our bizhub colours and a wise inquisitive looking
projects manager at KMSA. “The initiative has been
owl. Interest from teachers and educators was
from the use of the mobile library. Currently the
so successful that we have been inundated with
overwhelming. The recipients of the first bizbook
mobile library services grade four to grade seven,
requests from schools lacking a functional library, or
corners are Joshua Naude Primary School in
but the grade R to grade three learners are still
with no library at all.
Roodepoort, Unified Public School in Maraisburg and
learning how to read and need special attention and
Horizon View Primary School in Roodepoort.
books, hence the evolution of bizbook corners,”
“We knew we had to do more so, together
with Daleen Havenga, founder of The Edu-
The first step was to clean-up, renovate and paint
“The bizbook corners are a natural progression
explains Laetitia. “We are delighted that KMSA
Care Foundation, we came up with the idea of
the spaces. Horizon View did not have a usable
is dedicated to finding solutions to South Africa’s
reintroducing the age-old concept of reading corners.
space, so KMSA erected a Wendy house in the
literacy problem.”
60
REACHING OUT
Beating Cancer
Although wonderful
advancements have been made
in medicine and research,
cancer remains one of the
biggest health issues globally,
affecting millions of people
around the world. It is a disease
that comes in many forms and
knows no race, gender or age.
that the reason behind this is to
remind everyone that cancer neither
slumbers nor sleeps.
“Every year we try to get more
people involved and make our
participation bigger than the year
before in order to raise money.
Bidvest Steiner had a significant
presence at the track and camped
out overnight, along with the other
teams. It was a fantastic festivallike atmosphere all in aid of a good
cause,” she said.
The Cancer Association of SA (Cansa)
is driving the message that the disease
can be beaten, but constantly needs
funds for its awareness campaigns.
Annette Combrinck (right) receives a much-needed cash injection from Bidvest Steiner regional
representatives Ina Prinsloo (right) and Francois Smit at the recent Cansa Relay for Life event held in
Potchefstroom.
cancer survivor myself, the relay and its message are
Potchefstroom recently played host to the 6th
annual Cansa Relay For Life at the NWU PUK
She added that the Relay for Life
is not just another team-building
event for employees, but helps
to drive cancer awareness within
participating organisations. Regular participation
very close to my heart.”
The annual relay is described as a fun, overnight
means that more employees will have a better
understanding of cancer, its prevention and treatment.
Joolplaas. Said Ina Prinsloo, branch administrator
team event, which is volunteer driven and community
at Bidvest Steiner Potchefstroom, “For the past four
owned. Teams of 10 to 15 people commit to having
years, Bidvest Steiner has entered a team in the relay,
at least one team member walking around the
wonderful to witness. We raised R10 000 for Cansa
helping to raise money for this wonderful cause. As a
track at all times for a total of 12 hours. Ina says
and aim to do even better next year,” she concluded.
“The camaraderie that was experienced was
Reach for a Dream
Bidvest Afcom has pledged R210 000
to the Reach for a Dream Foundation
and will be involving employees from
various part of the country in the
foundation’s efforts to fulfil the dreams
of children who have been diagnosed
with a life-threatening illness.
Cliff Rostowsky,
managing
director,
presenting
Thabang
Mthembu 17
years, with his
Dream laptop.
Reach for a Dream Pretoria: Back from left: Bidvest Afcom staff: Nathalie
van Wyk, Morné de Lange, Hadley Naik, Rinus Steyl, Frans Kekana and
Therese Bezuidenhout. Front from left: Erica Rettenbager, 13 years, Palesa
Kgama, 16 years, Shean Smith, 15 years and Siyabonga Ndlela, 18 years.
They all suffer from Spina Bifida. Picture taken on top of Hartebeespoort
Cable Car station where they were treated to the ride of their dreams.
The pledge will be paid in three instalments
as part of the company’s corporate social
commitment, particularly to disadvantaged
children.
The company has also participated in the
Bidvest Rally to Read project to improve
education for rural schoolchildren.
From left: Eileen and Monique van der Merwe; our dream child,
Jessica January; Noeleen Maholwana-Sangqu, from 3 Talk and
Jaco van der Merwe, Bidvest Afcom Cape Town.
From left: Katherine January; Noeleen Maholwana-Sangqu –
3 Talk; Jessica January (our beautiful dreamer) and Linzie
January.
61
reaching out
Growing great Kiwi kids
On Sunday March 10 2013, a group of 130 enthusiastic Bidvest staff
and their families, together with some members of the Foundation for
Youth Development team, tackled the Ports of Auckland Round the Bays.
The 8.4km run is one of the world’s largest fun runs with an estimated 70 000
participants. It was a great opportunity to show Bidvest’s support of FYD, a leading
New Zealand child and youth charity.
Bidvest New Zealand has been a proud supporter of FYD’s Project K programme
since 2008 and the relationship continues to go from strength to strength. Marion Short,
FYD CEO says,
“A key component of FYD’s programmes is challenging participants to change their
perceptions of what they think they can achieve, which makes this community-based
fitness challenge a perfect fit.”
Project K is a 14 month programme for 14 to 15 year olds who lack self-confidence,
or who have other factors holding back their development. The programme builds selfconfidence, teaches essential life skills like goal-setting and team work and promotes
good health and a positive attitude.
A big thank you goes out to all at Bidvest New Zealand. Your support assists FYD
in bringing the Project K programme to more young people in New Zealand. For more
information on FYD or the Project K programme please visit www.fyd.org.nz.
Right: Marion Short (FYD CEO) with the winner of the under-10 category – Keanu Struckmann.
A touch of pink at the world’s
most beautiful marathon
A touch of pink enhanced the beauty of the
Old Mutual Two Oceans marathon in Cape Town
with the presence of PinkDrive, thanks to Bidvest.
The Bidvest Proudly Pink PinkDrive stand was buzzing with fun
activities during the expo held from March 27 to 29 at the Cape
Town International Convention Centre. The team sold pink items
through Shop4Cancer, shared stories with runners, signed them up
to be pink runners and gave them a Bidvest Proudly Pink goodie
bag with all they needed to go pink.
A total of 45 pink runners ran for the cause. Kate Grant,
PinkDrive’s marketing assistant, says, “Thank you to all our pink
runners for your continued support. Your contributions will help us
continue to do what we do best – help those in need.” 62
reaching out
Taking proactive steps
KMSA has been supporting South Africa’s
national greening and food gardening social
enterprise, Food & Trees for Africa, for five years.
The recent planting of 2 013 trees at impoverished schools
in the Polokwane and Kimberley regions brings the total
of trees donated by KMSA to 17 678 and illustrates its
commitment to taking proactive steps against global
warming.
“Before the indigenous and fruit trees were planted, the
school children were educated on the importance of proper
ground preparation, planting techniques and aftercare. This
will ensure that the trees will flourish and will be enjoyed
for generations to come, says KMSA’s Polokwane branch
manager, Morné Etchell.
Kimberley Boys’ High School. From left: Jean-Claude Esterhuizen; Mr Graham Steele, Headmaster; Gerhard Kruger,
Kimberley branch manager; Molebogeng Mmonwa and Recline Bendow.
“This complements the schools’ own teachings on
nature and sustainability. The trees become the
responsibility of the school but we remain involved with
the schools and the community,” adds Gerhard Kruger,
Kimberley branch manager.
Adds Morné, “The primary purpose of the trees is
to provide shade for the school children during the hot
summer months, but they also beautify the school and its
surroundings. This has been linked to improved academic
performance, according to a 2010 study entitled “Student
performance and high school landscapes: Examining
the links.”
The partnership with FTFA began in 2008 when KMSA
contributed 4 100 trees to Orange Farm, a large informal
settlement near Johannesburg. The success of the project
and the need to offset more carbon dioxide emissions led to
KMSA’s commitment to plant trees throughout South Africa.
From left: Chantall Robinson, Salvation Mojela and Joseph Mathobela from Polokwane branch with FTFA
Ecopreneur – Edwin Makushu
So far 11 000 trees have been distributed through FTFA’s
Trees for Homes initiative, which is a registered carbon
offset programme under the Carbon Protocol of South
Africa. The remaining 6 678 trees have been distributed
through the Trees for All initiative. By taking travel, electricity
and paper usage into account, the FTFA online carbon
calculator provides a high level estimation of a company’s
annual carbon footprint as well as the number of trees it will
take to absorb that amount of carbon.
Alan Griffith, KMSA MD, says the initiative has been
so successful that the company reached carbon neutral
status last year. In addition to absorbing carbon dioxide,
one of the most important greenhouse gases, these trees
provide many other environmental and social benefits such
as preventing water runoff and erosion, settling the dust,
providing shade and shelter, lessening noise and beautifying
neighbourhoods.
From left: Morné Etchell, Salvation Mojela, Joseph Mathobela and Chantall Robinson all from Polokwane branch.
63
rest and relaxation
Nine ways to beat the
midday slump
Courtesy of ICAS
If you’re like most of us, you hit a spot in
the afternoon when your energy dips, your
concentration lags, and you don’t see how
you can keep your eyes open until the
end of the workday. But your biological
slowdown does not have to have an impact
on your productivity. Here are ten ways to
fight afternoon drowsiness.
You’re fighting your daily battle: midday drowsiness.
Your head is getting heavy and your eyelids even
heavier. The only thing you can think of at the
moment is a nap. You are seriously considering
curling up under your desk and getting some shut-
meeting, a sip of water will help you regain your
and increase your oxygen intake. Stretching will
eye. If only it weren’t an open-plan office!
focus.
get the kinks out of your neck and shoulders and
According to experts, the reason we feel sleepy
Spice up the afternoon with variety. Routine
increase your blood circulation.
in the afternoon is because our body’s circadian
tasks can lead to boredom, which can
rhythm, or our natural clock, slows down during
ultimately lead to increased drowsiness.
lunch break, at least go for a short stroll. Get the
midday. They add that the feelings of tiredness and
Experts suggest varying your daily routine
blood flowing to increase your metabolic rate and
lethargy are enhanced due to lack of sleep from
when you notice that you are becoming
the night before, or a lunch that was high in fat or
fatigued and unproductive. If it’s impossible
calories.
to change tasks you may want to consider
The Spanish siesta makes sense now, doesn’t
taking a five-minute break away from your
it? But if luxurious downtime in the afternoon is
desk so that you can return to it feeling
not an option, here is how you can beat the midday
refreshed.
slump:
Get a caffeine kick. You could try a quick cuppa
decrease drowsiness.
Splash your face with cold water: Try splashing a
little cold water on your face and you might banish
your lethargy.
Laugh a little: Nothing perks you up like a little
laughter. Joke with your colleagues around the
Eat lunch (and not at your desk!): Skipping
water cooler (you need water anyway), read jokes
lunch can cause a slump that affects your
on the internet or listen to your favourite comedian
or cola drink. According to experts it’s a safe,
productivity and concentration. You don’t need
effective way to wake yourself up, especially
to have a heavy meal, but make sure you eat
Open a window: Working in a cooler environment
if you’re not dependent on it to function. They
something. Ideally your snack should combine
keeps you alert. Warm surroundings evoke the
note, however, that those who have several
carbohydrates, protein and a little fat (like a low-
physical sensations and mental images of sleep.
cups of coffee per day can become immune
fat yogurt or hummus with half a pita) as it helps
If your colleagues are shivering, close the window
to its effect and they suggest limiting your
wake you up by providing a boost in blood
and remove your jacket after lunch and avoid
afternoon intake to one cup of coffee. Any more,
sugar. Avoid high-sugar snacks, like candy bars.
wearing a sweater, turtleneck or heavy polo shirt.
and you could have trouble falling asleep at
They will give you a quick lift, but it’ll lead to an
night.
even quicker crash, and you’ll be more tired
Drink water. Be sure to drink water constantly.
It helps you stay hydrated, curbs unhealthy
64
Move: If you can’t make the gym during your
than you were in the first place!
Take a short break: Stand up and stretch. Shake
on tape or CD.
When you feel an energy dip coming on, do
something. Beating the midday slump will make you
feel more productive, less tired and happier. You will
snacking and keeps you from getting drowsy.
your feet unobtrusively and flex your fingers.
be able to make the most of your working day, avoid
If you feel yourself nodding off during a boring
Sit back and breathe deeply to relax yourself
working overtime and relax in the evenings.
rest and relaxation
Get on your bike!
‘Get on yer bike …..’ Dean Shekleton is urging all
country, which has the expertise to facilitate the
Bidvest employees. He’d like to see many more
smooth running of a cycling club.
people in the saddle and pedalling.
As a member of the Bidvest Automotive group
An annual subscription fee of R1 000 for
each member (valid from January 1 2013 to
(BAG) cycling club tasked with encouraging more
December 31 2013) buys:
participation in the sport, Dean says cycling enables
A set of BAG cycling club kit
riders to:
Registration with Cycling South Africa (CSA)
Spend the day out with family in a safe,
and Central Gauteng Cycling (CGC)
controlled environment, sometimes in beautiful
Payment of CSA and CGC annual licence fees
places you didn’t even know existed.
Access to regular organised social rides
Network with other members and make new
friends.
Meet other staff members, including upper
management. “You never know, it could be
career enhancing,” he adds.
Keep fit, which will help you train for the 94.7,
Access to quarterly social events
Post-race support at selected Gauteng races
all riders must have a CSA licence and, in Gauteng,
Exclusive deals on bikes and gear through
a CGC licence, the BAG club administration team
Complete Cyclist
applicable licence fees are covered by the annual
Regular communication via email
subs. Once registered, you can participate in any
which you have been saying for years you will
be riding next year.
Be part of one of the fastest-growing sports in
the world.
Be both lighter and healthier.
“BAG, set up to centralise the cycling interests of
employees in the group, was launched primarily
for employees and their families and is open to
will facilitate the registration process for you and the
Organised talks/clinics by industry experts
local races.
The club kit includes a cycling shirt, cycling shorts,
For more competitive cyclists, the club has also
socks, wind jammer and arm warmers and a goodie
budgeted for a specific number of “racing” licences
bag with two water bottles and a few other small
for the racing categories such as Elite, Ladies,
items. The club has also agreed certain discounts
Sub-Vet and Vet. As there are a limited number of
and exclusive deals for club members on bikes,
licences available, selection criteria will be based on
parts and accessories
As all races in South Africa are sanctioned by the
local governing body, Cycling South Africa (CSA),
your National Seeding Index and your past
12 months’ race results.
“Organised social rides, both road and mountain
anyone interested in cycling and wanting to join like-
bike events for all levels of rider are marshalled and
minded individuals. At present, the club operates in
back-up/support vehicles are provided.
Gauteng but the plan is to take it national in 12 to
18 months.
“It caters for all levels of cyclists, from the
beginner to the week-end warrior to the competitive
‘racing snake’ in both road cycling and mountain
biking,” Dean says.
Management has been outsourced to Complete
Cyclist, one of the leading cycling retailers in the
“Post-race support is in a designated area at
the race start/finish area where gazebos and chairs
will be set-up and refreshments provided for the
members after their race.
“To join the club or if you have any queries, please
contact Tammy Kietzmann at
Complete Cyclist on 086 111 6230 or
[email protected],” Dean says.
65
rest and relaxation
10 Flat belly tips
How to beat bloating
Stomach feeling fat? Here’s how you can
de-bloat to look and feel better.
By Kathleen M. Zelman, MPH, RD, LD
WebMD Expert Column
fruits, vegetables, legumes, nuts, and seeds. Also,
should last at least 30 minutes. Also, keep in mind
drink plenty of fluids (aim for 6-8 glasses a day) and
that digestion begins in the mouth and you can
aim for physical activity for at least 30 minutes, five
decrease bloating just by chewing your food more,
times a week.
Blatner says.
If you’re eating a low-fibre diet, gradually bump
up the fibre level, making sure you also drink plenty
of fluids for better tolerance.
taste your food, your snack or meal becomes more
You’d love to have a flat belly for the party tonight,
but thanks to one too many sodas or that basket of
There’s another benefit to slowing things down:
When you take your time to thoroughly chew and
satisfying. And studies have shown that if you eat
more slowly, you may end up eating less.
tortilla chips, zipping your pants is a real struggle.
Tip 2: Rule out wheat allergies or lactose
intolerance.
Abdominal bloating not only looks bad, but can
Food allergies and intolerances can cause gas and
Tip 4: Don’t overdo carbonated drinks.
cause physical discomfort. The good news?
bloating, but these need to be confirmed by your
The fizz in carbonated drinks (even diet ones) can
Experts say stomach bloating is a condition you can
doctor. Many people self-diagnose these conditions
cause gas to get trapped in your belly, Blatner says.
avoid pretty easily.
and unnecessarily eliminate healthy dairy and whole
Instead, drink water flavoured with lemon, lime,
We’re not talking about
or cucumber. Or just reduce
extra pounds of stomach
the number of fizzy drinks you
fat here, but the temporary
consume each day. Try some
abdominal distension that
peppermint tea for a soothing
plagues most everyone from
beverage that may help
time to time. Unless your
reduce bloat.
stomach bloating is because
Tip 5: Don’t overdo
chewing gum.
of a medical condition, such as
liver or heart disease, the only
real cause is intestinal gas – not
Chewing gum can also lead to
“water weight,” says Michael
swallowing air, which can cause
Jensen, MD, an endocrinologist
bloating.
and obesity researcher at Mayo
If you’ve got a gum habit,
Clinic.
alternate chewing gum with sucking
“It is a myth that bloating in the
on a piece of hard candy or eating
stomach is from fluid accumulation
a healthy, high-fibre snack like fruit,
in healthy adults, because the
vegetables, or lower-fat popcorn.
abdomen is not a place where
fluids accumulate first,” Jensen
says. “Instead, you would see it in
grains from their diets. If you suspect you have an
your feet or ankles as long as you are upright.”
allergy or intolerance, see your doctor for tests.
So what causes gas to accumulate and wreak
You may benefit from reducing the amount of the
Tip 6: Watch out for sugar-free
foods.
“Many of my patients suffer from bloating because
they consume too much sugar alcohol in artificially
havoc on how you feel and look? Experts say
suspected food and/or eating it with other foods.
sweetened foods and drinks,” which can lead to
there are several causes, from food intolerances to
In the case of dairy, it can help to choose aged
bloating, Blatner says.
constipation.
cheeses and yoghurts, which are lower in lactose.
Tip 1: Avoid constipation.
Tip 3: Don’t eat too fast.
Too little fibre, fluids, and physical activity can lead
Eating quickly and not chewing your food well can
to constipation, which can result in bloating, Jensen
cause air swallowing that leads to bloating, says
Tip 7: Limit sodium.
says.
Dawn Jackson Blatner, RD, author of The Flexitarian
Highly processed foods tend to be high in sodium
Diet.
and low in fibre, both of which can contribute to
Experts recommend consuming no more than
2 to 3 servings per day of artificially sweetened
To avoid this, eat a diet high in fibre (25 grams
daily for women and 38 for men) from whole grains,
66
So slow down and enjoy your food. Your meals
foods and drinks.
that bloated feeling, Jensen says.
rest and relaxation
Get in the habit of reading food labels, Blatner
advises. When buying processed, canned, or frozen
foods, shoot for no more than 500 mg of sodium
per serving in any product – or a total of 1,500 to
2,300 mg of sodium per day. Look for labels that say
“sodium free,” “ low sodium,” or “very low sodium.”
Tip 8: Go slow with beans and gassy
vegetables.
If you’re not used to eating beans, they can cause
that gassy feeling. So can the cruciferous family of
vegetables, such as broccoli, Brussels sprouts, and
cauliflower.
That doesn’t mean you should give up on these
super-nutritious, high-fibre vegetables.
“Don’t be nervous about beans,” Blatner says.
“Just work them into your diet slowly until your body
adjusts to the compounds that can initially cause
gas.”
Or, you can take an anti-gas product, which can help
reduce gas from beans or vegetables.
Tip 9: Eat smaller meals more often
Instead of three big meals per day, try eating smaller
meals more often. This can keep you free of the
bloated feeling that often follows large meals. Eating
more frequently can also help control blood sugar
and manage hunger.
Tip 10: Try anti-bloating foods and drinks
A few studies suggest that peppermint tea, ginger,
pineapple, parsley, and yoghurts containing probiotics
(“good” bacteria) may help reduce bloating.
A final word about stomach fat
Experts agree that laxatives, water pills, fasting, and
skipping meals are not recommended, either to help
you de-bloat or lose weight.
If you’re looking to flatten your belly for the long
term, there’s no substitute for losing a few kilos,
Jensen says.
“For most everyone, when you lose total body
fat, your body reduces belly fat preferentially,” he
says. “Even though people lose weight differently,
there is a little more lost in the abdominal region than
elsewhere.”
JP Morgan Corporate
Challenge
The 10th JP Morgan Corporate
Challenge in South Africa got off to
a flying start on March 7 2013 with
14 Bidvest employees participating.
It was the second time that Bidvest
participated in this international event.
A record 13 110 entrants from
29 South African companies competed.
Congratulations to the following Bidvest
employees who raised our flag on this
momentous day:
Team 1: 2nd place overall
Raphael Segodi
Bloch & Levitan
Peter Ramathoka
Voltex
Jan Kagiso Mokwena
Voltex
Tshepo Masebi
Cabstrut (Voltex)
Team 2: 4th place overall
Jacob Mazibuko
Voltex
Justanus Gantsi
Cabstrut (Voltex)
Bidvest’s Raphael Segodi was placed second
Morris Shabalala
Voltex
overall in a time of 17 min 09. Two Bidvest teams
Sbusiso Emmanuel Ndlovu
Voltex
(each comprising four employees) were placed
second and fourth overall. First prize went to
The proceeds from this race are donated to
Kgosi Tsosane from Transnet Engineering.
“The Make a Difference Foundation”.
Experts also say that doing ab exercises all day
long won’t get rid of the excess belly. Although you
can’t necessarily spot reduce, you can strengthen
abdominal muscles with routines like Pilates and
exercise ball workouts. And, stronger muscles can
help your belly appear flatter.
“Toning and strengthening the abdominal muscles
can help you look less fat [and] improve your
appearance, muscle tone, and posture, which is also
very good for your back,” Jensen says.
67
REST AND RELAXATION
Human-powered flying machines
The Red Bull Flugtag is an event in which competitors
attempt to fly homemade, size and weight limited, humanpowered flying machines. The machines are launched off a
six-metre high ramp at Cape Town’s V&A Waterfront.
KMSA employees Richard Berg, Dane Becker, Andre Idas and
Stephen Spies, took part in the Red Bull Flugtag, soaring into the sky at
the December 2012 event, in front of more than
220 000 spectators.
Known as team bizhub Warriors, the team
of four brave men was one of only 41 teams
selected from 200 entries to fly from dry land
into the icy harbour water.
More important than the thrills and comedy
of the event, team bizhub Warriors’ main goal
was to raise awareness of the brutal killing of
668 rhinos in 2012. The company has placed
a strong emphasis on the plight of the rhino since 2011 through both
stakeholder communication and contributing to WWF’s African rhino
programme, which supports RhODIS.
Above left: Dane Becker; Andre Idas; Richard Berg and Stephen Spies.
Above: Richard Berg.
Sonja tackles
Two Oceans
After a vibrant send-off from
the Bidvest Foodservice staff,
employee Sonja Els set out on
her greatest challenge, her first
Two Oceans Marathon. The race
was tough with strong winds
MSCSPORTS
plays ball
from start to finish. But after
MSCSPORTS’ strategic objective is to help pupils grow their sporting talents. This year
preparing for her next challenge,
the company will be donating soccer kits, soccer balls, volleyball balls, netball balls and
the Comrades Marathon on
other sporting equipment to its adopted school, Seanamarena High, ensuring that the
June 2 2013. It will be her first
sporting needs of the children are addressed. MSCSPORTS continues to make a positive
attempt at the 86.96 kilometre
and sustainable difference to the lives of the pupils whether through donations, celebrity
race and Sonja says her main
visits or coaching clinics.
aim is to make the 12 hour
two-and-a-half years of hard
training, Sonja gave it her all and
completed the 56 kilometre race
in 6 hours 25 minutes, well within
the cut off time of seven hours.
Sonja is determined to take
part again next year and is now
cut-off time.
68
WINNING STREAK
Competition time 2/13
Win 1 of five R1 000 cash prizes
A transfer of cash to you
Question 1:When is the Bidvest Unity Walk?
(page 6)
Question 2:Where will the Bidvest Unity Walk
take place?
(page 6)
Bidvoice 1/2013
winners
Godfrey Molala, Bidair Services
– Jetpark
Chris Mbuyane, Manica South Africa
– Komatipoort
Jeanine Smith, Rennies Ships Agency
– Richards Bay
Umelda Goldman, Puréau
– Port Elizabeth
Neil Murray, Voltex Electrical
– Cape Town
Entry form
Deadline: Friday, August 30 2013
Only employees of Bidvest companies may enter. Only one entry per person. Prizes not claimed after one month will be re-allocated.
Answers:
1:____________________________________________________________________________________________________________________________________________________________________________________________________________
2:____________________________________________________________________________________________________________________________________________________________________________________________________________
Your details:
First name and surname:_____________________________________________________________________________________________________________________________________________________________________
Name of company (indicate whether head office or branch and location):___________________________________________________________________________________
_______________________________________________________________________________________________________________________________________________________________________________________________________________
Work street address:____________________________________________________________________________________________________________________________________________________________________________
Send your competition
entries and full name
and address to:
The Editor, Bidvoice
(by any of the following methods)
Facsimile: +27 (86) 600 3482
_______________________________________________________________________________________________________________________________________________________________________________________________________________
Telephone and fax:_______________________________________________________________________________________________________________________________________________________________________________
E-mail address:_____________________________________________________________________________________________________________________________________________________________________________________
E-mail: [email protected]
Post: PO Box 87274, Houghton 2041,
South Africa
69
As proud members of the Bidvest
family, we hold our values high
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