DISRUPTIVE ChangE
Transcription
DISRUPTIVE ChangE
2014 Annual General Meeting Program May 18–21, 2014 Hilton Atlanta DISRUPTIVE Change M A R K E T I NG R E SE A RC H | PRODUC T DE V ELOPM EN T | COM M ERCI A LIZ AT ION ST R AT EGY | FOR ENSIC A SSE SSM EN T They talk. We analyze. You succeed. At Evolution Consulting & Research, our goal is always to engage our clients in long-term relationships so that we can help them develop and refine successful brand strategies at all stages of a product’s life cycle. We deliver a better understanding of the attitudes and behaviors of your audiences and form clear plans of action using focus groups, in-depth interviews, content analyses and ethnography studies. Additionally, we craft comprehensive recommendations and execution plans focused on product development, pre-launch competitive readiness and post launch forensic assessment that capitalize on our breadth of experience and knowledge of the biopharmaceutical landscape. For more information visit www.evolutionconsulting.com or contact Michael Heasley at [email protected] or at 267.405.8032. This Poster Showcase CD was made possible by a sponsorship from The program on this CD requires Adobe Flash and Adobe PDF Reader. both available at www.adobe.com. If a Windows dialogue box appears with options choose Run browser.exe Depending on the browser being used, you may need to use the browser back button after downloading a poster pdf to continue viewing the program. PBIRG 2014 Annual General Meeting May 18–21, 2014 TA B L E O F C O N T E N T S Welcome to the 2014 AGM! Stephen Murdock, PBIRG President Conference Daily Program Schedules Sunday Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Monday Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Tuesday Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Wednesday Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Pre-Con Sessions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Distinguished Speakers Dr. Eric Topol Biography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Jonathan Dietrich Biography . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Distinguished Key Opinion Leaders Panelists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Daryl Bogard, RPh, MBA Stephen Godwin Dr. Hossain Borghaei Patricia K. Coyle, MD Dr. Gerald M. Reaven Distinguished Global PAYERS Roundtable Panelists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Stephen Murdock Lee Blansett Omar Ali, BSc (Hons) Pharm DipClinPharm MRPharmS ACPP Harald Herholz, M.D., M.P.H. Olivier Wong, M.D. University Sessions Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Poster Showcase Abstracts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Hilton Atlanta Conference Center Hotel Meeting Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Agency Fair Floor Plan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 & program insert Agency Fair Exhibitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 & program insert Sponsor Advertisements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 1 2014 Annual General Meeting Program Agenda Sunday – May 18 PBIRG Office Located in Room 201 7.30a Golf Outing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front Entrance 8aPBIRG Delegate Computer Work Stations Open (8a–5p). . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pre-Function 8aPhone and Tablet Charging Station Open (8a–5p) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pre-Function 9a PBIRG Registration (9a–5p). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2nd Floor Registration Desk Sponsored by Markelytics Sponsored by CarbonSix 9.30a Sunday Outing — Atlanta History Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front Entrance 10a Poster Showcase Setup (10a–4p). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pre-Function 11a Delegate Welcome Station (11a–2p and 4–6p). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pre-Function Sponsored by Aequus Research 12p Pre-Conference Luncheon (12–2p) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Grand Ballroom D 1p Pre-Conference Series Session (1–2.30p) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Salon D Session 1: International Business Development—A New Multi-Disciplinary Solution Big decisions, little time, tight budget – how to avoid turning down the next Humira 2.30p Break 2.45p Pre-Conference Series Session (2.45–4.15p). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Salon D Session 2: Secrets to Understanding and Researching the New Global Payer Landscape? 4.15p Manned Poster Showcase I (4.15–5.30p). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pre-Function Refreshments sponsored by IMS Health 6.15p Industry Welcome Reception (By invitation only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nikolai’s Roof 7p Opening Reception (7–8.30p) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nikolai’s Roof Monday Keynote speaker Dr. Eric Topol A premier cardiologist, genetic researcher, and technologist, Eric Topol sees the future of health care, and he likes what he sees. As a leader in the movement to modernize medical treatment through the latest technology, Dr. Topol is creating new, more effective ways to treat patients — ways that will dramatically bring down the costs of health care. Bottled water during the AGM sponsored by WorldOne Daily slides sponsored by AplusA Conference disposable cups/lids sponsored by WorldOne PBIRG 2014 AGM Agenda 2 Dr. Topol’s new book is titled The Creative Destruction of Medicine: How The Digital Revolution Will Create Better Health Care. It’s about how social networking, smartphones and connectivity will change the medical field. Now with powerful new tools to sequence each individual’s whole genome, and the unparalleled convergence of technology, we have a new window into what makes us tick, what makes us an individual. Consumers have the unprecedented capacity to take control of their own individual information and revolutionize medicine. A dynamic and eloquent speaker, Dr. Topol presents fascinating developments in wireless technology that allow physicians to monitor and respond to their patients vital signs from anywhere in the world — all in real time. He is also a leading medical researcher in the area of genomics, where his work has led to the discovery of the genes that increase a person’s risk of heart attack. He has pioneered new drugs and new advances in the treatment of heart disease. Dr. Topol’s voluminous medical research has led him to being named “Doctor of the Decade” by the Institute for Scientific Information. Dr. Topol is working to bring a new kind of medicine into widespread practice: specifically-designed treatments based on the individual’s unique genetic structure. This innovative approach, combined with the latest in medical technology, opens up a world of highly personalized treatment, better care, reduced need for hospital beds, and lower costs for everybody. As director of the Scripps Translational Science Institute, he is dedicated to training new generations of physicians and scientists for research based careers — bringing together the latest scientific findings and clinical work for more effective medical research. Monday – May 19 7a PBIRG Registration (7a–5p). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2nd Floor Registration Desk 7aDelegate Welcome Station (7–8.30a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2nd Floor Registration Desk Sponsored by Aequus Research 7aPBIRG Delegate Computer Work Stations Open (7a–5p). . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pre-Function 7aPhone and Tablet Charging Station Open (7a–5p) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pre-Function Sponsored by Markelytics Sponsored by CarbonSix 7aDelegate Kickoff Breakfast (7–8.30a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Grand Ballroom West Sponsored by IMS Health 8a Opening Remarks and Session (8–10.15a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Grand Ballroom East 8.10a Lifetime Achievement Award. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Grand Ballroom East 8.15a Keynote Speaker – Dr. Eric Topol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Grand Ballroom East Q&A 9.45aBook Signing “The Creative Destruction of Medicine” by Dr. Eric Topol . . . . . . . . . . . . . . . . Pre-Function Sponsored by GfK 9.45aCoffee Break. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pre-Function Sponsored by DoctorDirectory 10.30aUniversity Series Session I (10.30–11.45a) Workshop 1: U sing Menu-based Conjoint to Price and Position a New Medical Device. . . Salon A/B Workshop 2: O ptimizing Digital Data Collection The Role of Digital Devices in Healthcare Research. . . . . . . . . . . . . . . . . . . . . . . . . . . . Salon C Complimentary copy of Workshop 3: Innovation and Translational Market Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Salon D The Creative Destruction of Medicine Workshop 4: R eal World Evidence The Patient Journey to Outcomes-Based Insights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Salon E for all attendees Workshop 5: E volving to Knowledge Management Breaking Down Silos to Easily Maximize the Value of Your Marketing Research . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Room #204-206 11.45a Luncheon (11.45a–1.15p). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Grand Ballroom West 12n Advanced Exhibitor Access (12n–5p). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Galleria Exhibit Hall 1.15pUniversity Series Session II (1.15–2.30p) Workshop 1: T ransform Your Research by Integrating Digital Observations with Traditional Surveys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Salon A/B Workshop 2: C reating “Win-Win” Scenarios by Improving Diagnosis for Rare Diseases. . . . . . Salon C University Series Tracks Offered in Each Session Workshop 3: Disruptive Impact Among Evolving Partners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Salon D Workshop 4: T he Law of Unintended Consequences: Implications on Healthcare Development, Delivery, and Utilization U.S. and Global Perspectives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Salon E Workshop 5: T he New Reality of Disruptive Change Using Methodological Advancements to Collapse Multiple Levels of Research. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Room #204-206 Efficient & Effective Methodologies to Address Disruptive Change Track The New World in Which We Will Live Track 2.45pUniversity Series Session III (2.45–4p) Workshop 1: C omparing Methodologies for Evaluating and Optimizing Claims. . . . . . . . . . Salon A/B Workshop 2: E volving to Knowledge Management Breaking Down Silos to Easily Maximize the Value of Your Marketing Research. . . Salon C Evolving Partners Track Workshop 3: P roviding Marketeers with more from Communications Research. . . . . . . . . . . . Salon D Workshop 4: A ccountable Care: How ACOs, IDNs, and European Value-Based Models are Shaping the US Market . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Salon E Workshop 5: T he New Reality of Disruptive Change Using Methodological Advancements to Collapse Multiple Levels of Research. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Room #204-206 5.30pManned Poster Showcase and Agency Fair Cocktail Reception (5.30–7.30p). . . . . Galleria Exhibit Hall Cocktail Reception sponsored by Evolution Consulting & Research 7.30pPBIRG Dinner “A Taste of Atlanta”. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Grand Ballroom West Entertainment sponsored by MarketVision and Reckner Healthcare 9pHospitality Suite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Grand Ballroom West Entertainment sponsored by Blueprint and WorldOne PBIRG University Sessions Monday, May 19 3 2014 Annual General Meeting Program Agenda Tuesday KeyNote Presentation PBIRG Office Located in Room 201 Jonathan Dietrich Senior Director, Advisor y Ser vices CEB Jonathan Dietrich is Senior Director of Advisory Services for CEB’s Sales, Marketing, and Communications Practice. In this role, Jonathan facilitates a wide range of executive–level discussions around the world for ASX 100, Fortune 500 and Global 1000 executives in Sales, Marketing, and Customer Service, including multi–company meetings, single–company working sessions, global sales meetings, keynote presentations, and hands–on best practice workshops. Key Opinion LeaderS Panel “Pills, Payers and the Pharma Industry” Currently he is based out of our Arlington, VA headquarters. He recently returned from a 3 year stint in CEB’s Sydney office, specifically serving member executives in the ANZ/APAC region. TUESDAY Jonathan joined CEB in 2000 with a Master’s degree in Educational Politics and Policy and Bachelor’s degree in English and Political Science from Bucknell University. After almost 10 years of being based out of Washington DC, 3 years in Sydney, and a return to DC, he still calls Baltimore home. Dr. Hossain Borghaei (Immunology/ Oncology) Tuesday – May 20 7.15a PBIRG Breakfast (7.15–9a) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Grand Ballroom West 7.30a PBIRG Registration (7.30a–5p) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2nd Floor Registration Desk Dr. Patricia K. Coyle (MS) 7.30aPBIRG Delegate Computer Work Stations Open (7.30a–5p). . . . . . . . . . . . . . . . . . . . . . . . . . Pre-Function Sponsored by Markelytics 7.30aPhone and Tablet Charging Station Open (7.30a–5p). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pre-Function Sponsored by CarbonSix 8.30a General Sessions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Grand Ballroom East 8.40a PBIRG Presidents Award. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Grand Ballroom East Dr. Gerald M. Reaven (Diabetes/Met. Synd.) 8.45aKey Opinion Leaders Panel “Pills, Payers and the Pharma Industry”. . . . . . . . . . . Grand Ballroom East Sponsored by The Planning Shop international Dr. Hossain Borghaei (Immunology/Oncology) Dr. Patricia K. Coyle (MS) Dr. Gerald M. Reaven (Diabetes/Met. Synd.) Moderators: Dr. Stephen Godwin and Daryl Bogard 10.15aCoffee break. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Grand Ballroom East Sponsored by Evolution Consulting & Research Dar yl Bogard, RPh, MBA co-moderator 10.30aKeynote Presentation (10.30a–12n). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Grand Ballroom East “Activating Disruptive Insights” Presented by Jonathan Dietrich – Corporate Executive Board 12n Affiliates Business to Business Lucheon (12n–2p) . . . . . . . . . . . . . . . . . . . . . . . . . . . . Galleria Exhibit Hall Provided for affiliate members in the exhibit hall 12n Industry Issues Forum (12n–2p) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rooms #208-210 Stephen Godwin co-moderator Luncheon provided for Industry in sessions Industry only – ID required for access 2pAgency Fair Exhibits (2–5p) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Galleria Exhibit Hall 5p Exhibit Breakdown Refreshments sponsored by IMS Health 6.30pDinner at The Fox Theater (6.30–7p). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front Entrance Entertainment sponsored by Cegedim Strategic Data Bios on page 16 9.30pWorldOne Hospitality Suite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nikolai’s Roof Co-sponsored by WorldOne and PBIRG PBIRG 2014 AGM Agenda 4 Wednesday – May 21 Global PAYERS Roundtable Panel 7.30aPBIRG Delegate Computer Works Stations Open(7.30a–12n). . . . . Pre-Function Sponsored by Markelytics 7.30aPhone and Tablet Charging Station Open (7.30a–12n) . . . . . . . . . . . Pre-Function Sponsored by CarbonSix “Evolving Payer Roles, Requirements & Relationships” WEDNESDAY 8a General Breakfast (8–9.15a). . . . . . . . . . . . . . . . . . . . . . . . . . . . Grand Ballroom West Omar Ali, BSc (Hons) Pharm DipClinPharm MRPharmS ACPP 9.15a Awards and Presentation Introduction. . . . . . . . . . . . . . . . . . Grand Ballroom East 9.30a Payers Panel “Global Payer Roundtable: United Kingdom Evolving Payer Roles, Requirements, and Relationships”. . . . Grand Ballroom East Sponsored by The Planning Shop international A discussion with payers from the EU Harald Herholz, MD, MPH Dr. Omar Ali (United Kingdom) Kassenärztliche Vereinigung Hessen Germany Dr. Harald Herholz (Germany) Dr. Olivier Wong (France) Moderators: S tephen Murdock Lee Blansett Olivier Wong, MD 11a Conclusions and Departures France 11aCoffee Break outside general sessions Sponsored by M3 Global Research PBIRG 2014 AGM Agency Fair Game Stephen Murdock co-moderator 3 Peaches = 1st prize See Carol Reilly 2 Peaches = 2nd prize to claim prize 1 Peach = 3rd prize Visit any booth and pickup a card Limit one card per booth per player! PBIRG Agency Fair Scratch-Off Game Lee Blansett Visit booths during the Agency Fair and pickup cards co-moderator (Only one card per booth per player) Bios on page 17 Bottled water during the AGM sponsored by WorldOne Daily slides sponsored by AplusA Conference disposable cups/lids sponsored by WorldOne Global PAYERS Roundtable Panel – Wednesday, May 21 5 PBIRG Pre-Conference Series sessions Sunday May 18, 2014 EXIT SALON EAST EXIT EAST BALLROOM B A D 1–2.30p s tor 201 202 214 210 208 207 PEDESTRIAN SKYBRIDGE 212 211 1 W va 209 Session Pre-Function M ele 213 D E SALON WEST WEST BALLROOM PBIRG Pre-Conference Series Sessions and University Series Workshop locations C SALON GRAND BALLROOM C B A escalator 203 206 205 204 International Business Development—A New Multi-Disciplinary Solution Big decisions, little time, tight budget – how to avoid turning down the next Humira Presented by Simon Fitall, Galileo Analytics; Susan Grosso, Vice President of Sales, Cegedim Strategic Data and Greg Schlimm, CEO, Themis Analytics have combined to create a workshop that provides participants with firsthand expertise and experience in the business development arena. As staffing levels continue to drop the traditional roles of the pharmaceutical BI executive are frequently spreading across multiple areas – including business development. This is an arena where it is normal to have to make go/no go decisions in short periods of time, with limited budgets, added to which the pressure to ensure the future of the pipeline by in-licensing and acquisition is constantly growing. The workshop will be divided into sections covering the following: This is a four part workshop, engaging participants in a case study that takes a business development opportunity from start to finish. For the first time, agencies from primary and secondary research, data analytics and output nn Methods to rapidly assess a business development opportunity across multiple countries within the short timeframe available and with very restricted budgets, using national and international clinical data; nn Methods of tracking key metrics as the BD appraisal goes forward; nn Expansions to the initial data analysis that identify core issues for negotiation, clinical trial data needs and forecasting input; Participants will leave the workshop with an improved understanding of the role of multidisciplinary research and analysis in the business development arena, including key insights regarding the availability and analysis of international Clinical data, running rapid international primary research that augments secondary data analysis, tracking and updating results and expanding complexity through due diligence – all tasks that the BI executive involved in BD needs to know. nn High value, high speed international primary research designed to fill the gaps in knowledge that will enhance the evaluation process; Session 2 2.45–4.15p Secrets to Understanding and Researching the New Global Payer Landscape? Presented by Gar y Johnson, Founder and CEO, Inpharmation Around the world, payers are coalescing into three broad types based on their approach to assessing and pricing new drugs: informalHTA (e.g. USA), clinical-HTA (e.g. Germany, France), economic-HTA (e.g. UK, Sweden). Each type of payer has totally different needs and has to be researched in very different ways. The old approach to payer research PBIRG Pre-Conference Sessions 6 (such as informal conversations with payers or ex-payers) is now demonstrably invalid and unreliable. New, valid and relevant approaches will be discussed. nn Econometrics: why analyzing what payers do can be more productive to listening to what they say nn Economics: why payers who say they don’t use health economics still behave as though they do nn Surveys: why the most commonly used pricing survey techniques are demonstrably invalid nn Conjoint: why the “coca cola” method for using conjoint in pharma pricing and market access studies is invalid nn More promising survey approaches with empirical support 1 Session I – PBIRG University Series Monday, May 19 (10.30 – 11.45a) S E S S I ON I Workshop 1 Using Menu-based Conjoint to Price and Position a New Medical Device Presented by Joana Tou, Market Intelligence Analyst, Philips Healthcare; Jemma Lampkin, Senior Research Consultant, SKIM and Jeroen Hardon, Senior Research Consultant, SKIM In today’s healthcare world, competition is fierce and the pressure to innovate continues to increase. This is especially true for multinational companies like Philips Healthcare, a leading supplier of diagnostic imaging equipment. As a frontrunner in the global medical device industry, Philips Healthcare has to develop products with special value to its key customers: hospitals and clinics around the world. Maintaining a leading position in the industry requires targeted pricing and positioning strategies; in order to command reasonable prices, they must also campaign to prove the benefit of their products and the associated features. In the past, companies like Philips Healthcare typically evaluated the pricing and positioning of developed products in terms of the overall product picture. Market research studies would examine customers’ willingness to pay for complete solutions and configurations. However, with products that offer the ability to add solutions or features, it has become increasingly important to determine independently which features and benefits drive the value of the product and to quantify the willingness to pay for specific features. Understanding price sensitivity at the feature level, rather than the overall product level, as well as identifying any price barriers in the market, becomes critical in this situation. This co-presentation will share how menu-based conjoint (MBC) analysis was utilized to develop the global pricing strategy for a new portable device from Philips. The presentation will address the following topics: nn Background on Philips Healthcare’s new device and the business question nn How MBC works, what one can expect out of it, and how it differs from other conjoint techniques nn How Philips implemented the results of the study to plan for launching the device globally nn Additional tips – the benefits and drawbacks of using such an approach nn Additional applications for MBC – medical devices and beyond of Health. The CTSA works to “transform the local, regional, and national environment to increase the efficiency and speed of clinical and translational research across the country.” In this presentation, we will: nn Explore the principles underlying the CTSA model and apply them to the problem of driving innovation and productivity in healthcare market research at an industry level—in essence, outlining an approach to “translational market research”. nn Present the results of the beta test of a novel web-based, intersection-generating platform for healthcare market research that embraces many of the concepts underlying the CTSA Consortium. S ES S ION I Workshop Real World Evidence The Patient Journey to Outcomes-Based Insights Presented by Tim Kelly, VP, Real World Evidence Solutions, IMS Health The healthcare, and especially life science industry, has seen a significant increase in variety and volume of new data. This “big data” as many refer to it is not as problematic when it comes to size as it is with respect to complexity. The creation of longitudinal real world data is transforming traditional methods instead leveraging new methods and technologies that will move us to data scientists over the coming years. Access to healthcare data is increasing in the US and in many countries globally, and the approaches to data sourcing, collection, management, analytics, and technology are changing rapidly. We will provide a complete view of how real world evidence will continue to disrupt traditional approaches, and highlight outcomes-based metrics that will change the way we measure the future of brand success. We will discuss sources of data, appropriate uses, applications, and methods for utilizing longitudinal real world data. S ES S ION I Workshop SESSION I Workshop 2 Optimizing Digital Data Collection The Role of Digital Devices in Healthcare Research Presented by Anne Hedde, Executive Vice President, Schlesinger Interactive and Kinga Zapert, Ph.D., Partner, Hall & Partners Health The proliferation of mobile devices, including mobile phones and tablets, cannot be ignored and needs to be considered in any forward-looking research plan. Between 2011 and 2013, the Pew Research Center’s Internet & American Life Project found that the proportion of U.S. adults owning a smartphone rose from 40% to 56% of adults – a 40% increase. At the same time, panel companies are reporting respondents are accessing survey invitations via mobile at rates as high as 60% in some instances in the US. Outside of the US, where mobile phones are more prevalent than laptops and desktops, this trend will be more pronounced. The double digit growth of both smartphones and tablets demands prompt and serious attention to how we can accommodate the desires and habits of a growing portion of the online survey respondent population. How do we best harness the rapid changes in mobile platforms and behaviors to maximize the value of our healthcare research? This presentation explores in-depth quantitative and qualitative elements of respondent engagement, data quality and respondent satisfaction in research with US physicians across mobile, tablet and computer-based surveys. Learn how to best design research across various digital devices to maximize the respondent research experience, drive respondent engagement and ensure the highest quality data. S E S S I ON I Workshop 3 Innovation and Translational Market Research Presented by Gregory Chu, President, Research Sandbox LLC It is now common wisdom that truly innovative ideas are unlikely to rise spontaneously from inside the hermetically sealed sphere of one’s own industry. As Frans Johansson, a past keynote speaker at the PBIRG writes in The Medici Effect, “New discoveries, world-changing discoveries, will come from the intersections of disciplines, not from within them.” If we are to keep pace with the forces that are shaping the global biopharmaceutical industry, we need to create an industry-wide, intersection-generating platform that helps everyone—both consumers and producers of healthcare market research—tap into and apply research innovation in a way that makes everyone more productive. A model for this platform exists in the CTSA Consortium (Clinical and Translational Science Awards Consortium), created in 2006 and funded by the National Institute 4 5 Evolving to Knowledge Management Breaking Down Silos to Easily Maximize the Value of Your Marketing Research Presented by Jamison Barnett Co-Founder and CTO, Verilogue and Colleen Foley, AbbVie In today’s changing pharmaceutical landscape, the value of market research information has never been higher and it is more important than ever to maximize every research dollar spent. With companies downsizing and research budgets tightening, the efficiency of every market researcher becomes increasingly vital. And while staffs have become smaller, the amount of information which needs to be accessed and analyzed by employees is growing at an incredible rate. For market researchers to keep pace with the exponential increase in new information as well as maximize the return on previously conducted research, they must utilize tools to connect with and analyze relevant information quickly and efficiently. To address these issues market research departments must build a solid document management strategy cantered on a robust knowledge management system. With today’s technologies, market researchers have the ability to bring digital and multimedia documents from all types of research together in a single research repository to search, distribute and analyze documents and subsequently reduce costs and maximize research dollars. In this interactive session you’ll learn: nn Innovative online knowledge management strategies to help dramatically reduce organizational waste nn Analytical techniques that can be applied to document management systems to increase the utilization and value of a centralized research repository nn How a knowledge management system can support a meta-analysis of both quantitative and qualitative research and how text analytics can be used to reveal hidden opportunities within your research findings nn Lessons learned from the successful adoption and implementation of a knowledge management platform Topic tracks available for Efficient & Effective Methodologies to Address Disruptive Change Track all Workshop The New World in Which We Will Live Track Sessions Evolving Partners Track PBIRG University Sessions Monday, May 19 7 Session II – PBIRG University Series Monday, May 19 (1.15 – 2.30p) S E S S I ON I I Workshop 1 Transform Your Research by Integrating Digital Observations with Traditional Surveys Presented by Justin Edge, Managing Director, Healthcare and Art Rome, Associate Vice President, Healthcare, GfK Consumer Experiences North America In order to be effective marketers, it is important to understand the complete market experience a patient faces when searching for medical information. While a great deal of information about their quest has been obtained using surveys, the data are recall based. Recall based data is subject to the reliability and validity issues of self-reported methods. New web-tracking technology, used for research purposes and with the permission of respondents, enables us to change our measurement strategy, to capture both attitudes as well as passively observe behavior as it occurs. Importantly, researchers can link survey data with behavioral data, allowing for a deeper and more robust understanding of the intentions behind individuals’ behavior. In this session, we will demonstrate the insights from a study of individuals with diabetes. Using a probability based panel to recruit respondents, we link survey data with passive monitoring of digital behavior including site visitation and search behavior relevant to diabetes. This research example will reflect people with diabetes in several dimensions, including where people with diabetes obtain health information, what importance they place on Internet and offline sources, what a glucose meter purchase journey looks like, and the respective weight of Internet and offline information in the decisions about managing their diabetes. Attendees will walk away with an enriched understanding of how digital observations integrated with traditional surveys can be used to gain deeper insights into the online experience of target audiences which can inform: nn Media planning nn Content strategy nn Optimization of digital assets An accurate look at the patient journey in their search for medical information and devices requires an approach that does not solely rely on self-reported methods which is why the use of an observational approach to evaluate behavior is crucial to answer these questions. This helps us to evaluate the total Market Experience. SESSION II Workshop 2 Creating “Win-Win” Scenarios by Improving Diagnosis for Rare Diseases Presented by Erik Coats, Managing Partner, Fulcrum Research Group; Rebecca Gould, Vice President, Fulcrum Research Group and Adam Gurry, Senior Manager, Global Market Insights, Genzyme, a Sanofi Corporation As large, primary care-dominated therapeutic categories become increasingly genericized, more companies are looking at rare disease treatments to deliver future growth. And while rare disease treatments may offer attractive opportunities (e.g., lack of competition, lower cost sensitivity), they also present unique marketing challenges. Genzyme has been successful in multiple rare disease areas in part by aligning their business objectives with the needs of their customers (physicians and patients); in essence, creating “win-win” scenarios. One of the most prominent examples of this is Genzyme’s work with physicians and patients to improve diagnostic processes for the rare diseases their drugs treat. Accelerating the diagnostic journey improves outcomes for patients, decreases frustration for physicians, and increases sales. Trying to effect change on the diagnostic process requires understanding the diagnostic landscape deeply; more deeply than in large therapeutic categories focused primarily on affecting brand choice. Yet physicians low level of understanding and training to ‘look for horses not zebras’ means the diagnostic landscape is heterogeneous, complex, and challenging to accurately map out through market research. Attendees of this presentation will learn about the importance of understanding the diagnostic process for rare diseases and best practices for this type of market research. Specifically, we will discuss how market research can be used to: nn Improve diagnosis: Examine the heterogeneous and fragmented diagnostic processes to illuminate factors that lead to successful vs. unsuccessful diagnoses nn Solve for specific misdiagnoses: Test hypotheses about potential pockets of patients with common misdiagnoses S E S S I ON I I Workshop 3 Disruptive Impact Among Evolving Partners Presented by John Robinson, Vice President, MarketVision Research and Leslie Petrole, Senior Manager, Customer Insights and Business Analytics, Otsuka America Pharmaceutical, Inc. We will discuss how the evolving landscape among payers and ACOs can have a disruptive impact on access and profitability for branded products. Attendees will learn how payers are adapting in response to a dynamic market, including using more aggressive ways to control costs and to restrict access for new and existing branded products, PBIRG University Sessions 8 2 especially for poorly differentiated brands. Parts of our discussion will be based on findings from a recent primary research study among payers. nn How formulary structure is changing with greater numbers of Tiers, co-insurance and formulary controls to drive use of generic and, in some cases, not having any preferred brands nn Some therapeutic categories will offer manufacturers more opportunities than others given relatively fewer barriers to formulary access and to leverage a strong value proposition nn Understanding the impact of participation in state insurance exchanges including how the structure of the commercial and Medicare Part D books of business may change in a more consumer-driven marketplace The emergence of Accountable Care Organizations (ACOs) creates a lot of unknowns as they are a new entity and are not simply an updated version of the old HMO staff model. Participants will better understand these organizations and how to better prepare their product strategy in this new environment. nn The ultimate goal of all ACOs is to provide quality of care to improve outcomes nn How each of these organizations approach this goal can vary nn As a result, different ACO business models are emerging, creating even more variability in an already diverse market nn The key impact on the pharmaceutical industry will be how these organizations approach the standardization of care and the increasing need for manufacturers to demonstrate the value of their products to improve outcomes and to justify their use over lower cost alternatives S ES S ION II Workshop 4 he Law of Unintended Consequences: Implications on T Healthcare Development, Delivery, and Utilization U.S. and Global Perspectives Presented by Lisa Fox, Vice President Adelphi Research; Nick Proctor, Vice President, Adelphi Access and Johann Odermann, Vice President, Managed Markets Consulting Practice Leader, CAHG In the realm of social science, an “unintended consequence” is defined as an outcome – either positive or negative – that was not initially intended by a particular action. The Law of Unintended Consequences contends that, when a simple system attempts to regulate a complex system, unanticipated, and often undesirable, outcomes typically result. Healthcare Reform in the United States, ushered in via the Patient Protection and Affordable Care Act (PPACA) of 2010, has already generated some profound unintended consequences. Our presentation will outline several unintended consequences of Healthcare Reform in the U.S. and their impact on key stakeholders – physicians, patients, and payors. In particular: nn Payment reform nn Rollout of the Healthcare Exchanges nn Practical implications of EMR and meaningful use (MU) implementation nn Reform in the hospital setting Our presentation will include a robust analysis of the positive as well as negative unintended consequences of Healthcare Reform and the possible impacts these may have on pharma –from product development, to existing and new channel strategies, to payor contracts and beyond. To supplement learning from the U.S. market, the presentation also will draw on comparisons to the ongoing evolution of other international health systems and the outcomes that many of those changes have had on the pharmaceutical industry as a whole. Our intention is to inspire dialogue and understanding, among members of the PBIRG community, of the “details” of Healthcare Reform that may have been overlooked, and the consequences of these on the pharmaceutical, as well as the healthcare market research industry. S ES S ION II Workshop 5 The New Reality of Disruptive Change Using Methodological Advancements to Collapse Multiple Levels of Research Presented by Art McKee, Vice President, Strategic Account Development, Affinnova Inc. and Ben Gilgoff, Director, Global Market Research, Merck Researchers need to be equipped to handle the “new reality” of disruptive change and be prepared to deliver high quality insights in less time. This session will provide a Merck researchers’ point of view and case study of how to effectively support a new product campaign. It will address: nn How to overcome the common issue of too much stimuli in different formats nn The expectations of market research in today’s environment nn Relationships between market research, marketing and the advertising agency and ways to shape them nn How to employ a research technique (evolutionary algorithms) that maximizes the elements of a campaign in one study, reducing multiple stages of research time and expense nn Identifying the appropriate business situations where this research approach is best suited nn The benefits and drawbacks of utilizing this research approach compared to other methodologies 3 Session III – PBIRG University Series Monday, May 19 (2.45 – 4p) S E S S I ON I I I Workshop 1 Comparing Methodologies for Evaluating and Optimizing Claims Presented by Carol Fitzgerald, President & CEO, BuzzBack Market Research Whether optimizing new messaging, creating new positioning or communications, or developing a new sales aid, making sure the stated claims are the most compelling can be a challenge. Often clients have a range of claims for consideration – sometimes even hundreds. First, they need to have legal or compliance approval, and then second, they need to determine which claims are most motivating and why. There are many different research approaches, including monadic evaluation, sequential, max diff, conjoint, Kano and others – but most clients don’t have the luxury of comparing different techniques for the same business problem. So how do you decide which approach is most effective for evaluating and determining your top claims? Sometimes budget or timeframe becomes the driving factor in choosing an approach, even if the methodology selected is sub-optimal. Methodology Highlights In this new case study, BuzzBack explores several different methodologies for evaluating claims for a new pharmaceutical concept – the approaches include sequential monadic, max diff (with 2 variations) and Kano. In this study, we used each of these approaches to evaluate the same claims with the same target, and then compared the methodologies and outcomes. Attendees of this session will walk away with 3 key benefits: nn New understanding of how and when each approach can be effective nn How quantitative methodologies compare, including max diff and Kano, to help evaluate a range of claims nn The benefits and drawbacks of these techniques relative to different business objectives Claims are a key focus across all therapeutic categories, both in physician and patient communications. This new research on research provides critical perspective on best practice approaches for clients developing claims. S E S S I ON I I I Workshop 2 Evolving to Knowledge Management Breaking Down Silos to Easily Maximize the Value of Your Marketing Research Presented by Jamison Barnett Co-Founder and CTO, Verilogue and Colleen Foley, AbbVie In today’s changing pharmaceutical landscape, the value of market research information has never been higher and it is more important than ever to maximize every research dollar spent. With companies downsizing and research budgets tightening, the efficiency of every market researcher becomes increasingly vital. And while staffs have become smaller, the amount of information which needs to be accessed and analyzed by employees is growing at an incredible rate. For market researchers to keep pace with the exponential increase in new information as well as maximize the return on previously conducted research, they must utilize tools to connect with and analyze relevant information quickly and efficiently. To address these issues market research departments must build a solid document management strategy cantered on a robust knowledge management system. With today’s technologies, market researchers have the ability to bring digital and multimedia documents from all types of research together in a single research repository to search, distribute and analyze documents and subsequently reduce costs and maximize research dollars. In this interactive session you’ll learn: nn Innovative online knowledge management strategies to help dramatically reduce organizational waste nn Analytical techniques that can be applied to document management systems to increase the utilization and value of a centralized research repository nn How a knowledge management system can support a meta-analysis of both quantitative and qualitative research and how text analytics can be used to reveal hidden opportunities within your research findings nn Lessons learned from the successful adoption and implementation of a knowledge management platform SE S S I ON I I I Workshop 3 Providing Marketeers with more from Communications Research Presented by Guy Smith, Brand Scientist Director, Branding Science International and Julia Letuchy, Takeda Pharmaceuticals In 2013 Takeda Pharmaceuticals and Branding Science partnered on a program of research to support the global launch preparations for a novel therapy within the GI space. Our presentation will provide insight into some of the ways in which we reexamined the tried and tested approaches and what benefits new ideas provided the brand team in the build up to launch. The presentation will address: nn Moving beyond check box responses and ensuring your launch campaign is true to your brand nn The power of stories and why they matter to internal audiences just as much as to external customers nn Mixing old and new school approaches to measure the impact of brand communications S ES S ION II I Workshop 4 Accountable Care: How Accountable Care Organizations, Integrated Delivery Networks, and European Value-Based Models are Shaping the U.S. Market Presented by Kevin M. Kelly, MS, PMP, Executive VP & General Manager and Chris Rife, VP Research Strategy, HRA – Healthcare Research & Analytics The passage and subsequent implementation of the Patient Protection and Affordable Care Act (ACA) in the U.S. has had a significant impact across the healthcare landscape. One of the most notable and perhaps far reaching changes is the introduction of value-based models into the U.S. market, embodied within accountable care organizations (ACOs) and codified into law through the value-based purchasing provisions of the ACA. But what influences helped shape this current seed change within the U.S. market and what can we learn from ex-U.S. markets about what the future holds? This session will discuss European models of healthcare and their impact on the creation of the Affordable Care Act, and explore how these models – particularly their focus on value-based medicine and integrated healthcare – may influence the direction of the U.S. healthcare market. In addition, we will look at the rise of ACOs within the U.S. healthcare system as well as their relationship to and impact on Integrated Delivery Networks (IDNs). Our presentation will combine findings from HRA’s recent syndicated studies focusing on integrated delivery networks and ACOs, as well as secondary research explorations of the European market. This session will: nn Illustrate current European healthcare models and show their influence over the creation of the Patient Protection and Affordable Care Act; nn Define accountable care organizations (ACOs) and integrated delivery networks (IDNs) and their role in the U.S. healthcare system; and nn Offer guidance on how the pharma industry can best navigate IDNs and ACOs and negotiate the disruptive change they represent. S ES S ION II I Workshop 5 The New Reality of Disruptive Change Using Methodological Advancements to Collapse Multiple Levels of Research Presented by Art McKee, Vice President, Strategic Account Development, Affinnova Inc. and Ben Gilgoff, Director, Global Market Research, Merck Researchers need to be equipped to handle the “new reality” of disruptive change and be prepared to deliver high quality insights in less time. This session will provide a Merck researchers’ point of view and case study of how to effectively support a new product campaign. It will address: nn How to overcome the common issue of too much stimuli in different formats nn The expectations of market research in today’s environment nn Relationships between market research, marketing and the advertising agency and ways to shape them nn How to employ a research technique (evolutionary algorithms) that maximizes the elements of a campaign in one study, reducing multiple stages of research time and expense nn Identifying the appropriate business situations where this research approach is best suited nn The benefits and drawbacks of utilizing this research approach compared to other methodologies Topic tracks available for Efficient & Effective Methodologies to Address Disruptive Change Track all Workshop The New World in Which We Will Live Track Sessions Evolving Partners Track Communications development is often considered a simple and straightforward market research task: using tried and tested approaches where customers evaluate materials on predefined criteria and if enough boxes are checked the green light is given for launch. PBIRG University Sessions Monday, May 19 9 Poster Showcase 39 Sunday, May 18 – Pre-funciton (manned) Monday, May 19 – Galleria Exhibition Hall (manned) Tuesday, May 20 – Galleria Exhibition Hall (unmanned) 15 38 Poster Showcase 34 32 29 28 33 31 30 27 14 13 12 11 10 9 26 16 25 17 5 24 18 4 Poster Showcase 6 3 Poster 1 44 45 46 47 48 23 22 21 20 19 Leverage Patient Volume Projection to Inform Product Usage Insights BAR Nowadays, the secondary patient-level claim data has been used as valuable assets to explore product usage and brand performance insights. However, these assets need to be extrapolated to the patient universe due to their underrepresentation of the actual patient treatment claims resulting from manufacture restrictions or limited access to drug distribution channels. Current projection methodologies are inaccurate and time-consuming as they mostly relay on external claim data sources and one-off primary market research to inform the projection tactics. In comparison, the new methodology as introduced by Symphony Health Solutions (SHS) provides a more accurate and timely product usage estimation by indication, line of therapy (LOT) & channels, via combining SHS’s patient-level claim data and syndicated market research offering physician-level treatment data. 3 steps are required in projecting the claim data to the patient universe: a.Gap Assessment: assess SHS data gaps/limitations via comparison to internal & external benchmarks to ensure data representativeness & robustness b.Market Projection: project total patient volume for each product by indication, LOT & channel through • comparison, validation & adjustment of secondary claim data to the syndicated data • projection of total treated patients • adjustment for untreated patients based on the syndicated data c.Validation: validate market projections with external sources The SHS projection methodology is expected to deliver accurate and timely product usage estimation across both inline & pipeline product portfolios to inform current & future product/market evaluation. It can also provide opportunities to “War Game”/simulate/identify indications & LOT with the highest expected profitability potential to allow for efficient product licensing and molecule evaluation process. Poster 2 Utilizing a Desirability Calculator and Pricing Curve to Create a Standard “Currency” Across Stakeholder Presenters Martin Trautmann, Director; David Weiss, Managing Consultant Ji Li, Ph.D, Managing Consultant and Taylor Bernheim, Senior Consultant Navigant Life Sciences Navigant Consulting has developed an innovative and flexible Desirability Calculator and Pricing Curve to optimally assess stakeholder desirability (e.g., physicians, payers, patients) for a product, therapy or treatment regimen. The calculator is based on attribute scoring and weighting. Combined with pricing information of available competitive products, the desirability scores are easily translated allowing the tool to function as a interactive pricing calculator. This functionality facilitates assessment and produces appropriate pricing options for a product of interest. A CD located in the inside cover of this Program contains an interactive program with posters presented at the Poster Showcase in PDF format. PBIRG Poster Showcase Abstracts 2 1 Presenters Ewa Kleczyk, Senior Director; Derek Evans, SVP/Practice Head and Jia You, Consultant Symphony Health Solutions 10 RAMP DOWN 7 73 82 83 74 81 72 84 75 80 71 Galleria Exhibit Hall 76 79 85 77 78 86 68 In the example that follows, Navigant was able to successfully (and accurately) evaluate and forecast complex pricing scenarios for a novel hepatitis C compound with only minimal Phase II data available. The Desirability and Pricing Calculator can be used to: 1) a ssess how stakeholders make intrinsic trade-off decisions and quantify stakeholder insights; 2) enable fast-turnaround simulation without additional research; 3) c apture evolution of stakeholder thinking through longitudinal tracking; 4) h elp prioritize product development activities and resolve trade-off conflicts. Poster 3 Utilizing Heat Map Technology to Track Aggregate Respondent Likes and Dislikes Presenter Jennifer Rosner, Senior Strategist CarbonSix, Chicago This poster will serve to highlight how tablet technology and, specifically, the use of an aggregate heat mapping technology can provide unique insights to inform the development of effective sales materials. Heat map technology is a creative approach to evaluate sales materials in an increasingly competitive marketplace. “Winning” materials to support a brand strategy typically feature minimal yet powerful text and lively visuals that emotionally engage physicians. Heat mapping offers an easy way to capture those knee-jerk preferences and to aggregate data effectively. This innovative technology can be executed across a variety of project types, including global master sales aid testing for pre-launch products, sales aid material refinement for post-launch products, creative concept testing at any point throughout the product lifecycle, and for the evaluation of target product profiles (TPPs). As the world of sales materials evolves to tablets, stimuli should be tested as closely to their native format as possible. Utilizing tablet technology in session enhances testing capabilities beyond the creation of heat maps. Other tablet capabilities include collaging and cork board exercises, 3D virtual imaging, and mock detailing “voice over” scripts to simulate sales calls. These capabilities allow for the tablet to be a helpful tool in early stage story development, messaging prioritization, and whitepaper research. Poster 4 There’s an App for That: Using Mobile Technology to Evaluate Medical Apps Presenter Kim Mizrahi, Director CarbonSix, New York Mobile technology is becoming nearly as ubiquitous in our professional lives as in our personal lives. The pharmaceutical industry is no exception, with hundreds (if not thousands) of mobile applications available to healthcare professionals (HCPs), ranging from medical reference to branded, product-specific apps developed by pharmaceutical companies. Given the substantial investment required to create and maintain these apps, pharmaceutical companies are increasingly interested in understanding their perceived value and utility among users. CarbonSix has developed a unique platform for evaluating medical apps real-time and in-context using our mobile ethnography tool. Using this tool, HCPs record their real-time reactions to an app (through voice, video, or text) as they are using it in their daily professional lives. In this poster, we explore how mobile ethnography can be used to help companies learn how to drive interest in their app, what makes a “good” app, and what they need to do get HCPs using their apps regularly. We will provide detailed examples of how we have used to address these questions and provide successful outcomes for our clients. Poster 5 Finding that Needle in the Haystack Recruiting and Obtaining Insights from Hard to Reach Patients Presenters Soumya Roy, PhD, Managing Partner and Marc DeCongelio, Research Director Hall & Partners Health By 2018, oncology products are going to constitute 50% of the pharma market and orphan drugs are expected to account for 16% of all drug sales in 2018 (EvaluatePharma). Moreover, in today’s world, patient-centricity demands that we gather and distil insights directly from patients on their experience with disease and treatment. Cancer and rare disease patients are hard to recruit. We share our experience with 3 case studies that demonstrate the creativity and flexibility that is necessary for reaching and obtaining insights from these hard-to-reach patients. Poster 6 Using Twitter for Patient ‘Netnography’ Presenter Carolyn Reed, Senior Analyst, Linguistic Insights and Analytics Verilogue As the patient’s circle of influence continues to grow, social media has evolved into the next frontier of research, a vast landscape of consumer opinions we as market researchers have yet to conquer. This increasing popularity of social media is slowly helping improve the way people feel about their own health care transparency and authenticity online. In fact, recent studies show that 30% of adults are likely to share information about their health on social media sites1. And that number is projected to dramatically increase. The result of this uptick in candid, public health-related social conversations is a rich data stream from which market researchers can learn – but to we need to learn the best ways to listen. understand how rare disease markets differ from traditional markets. Rare disease market research can help investigate and leverage these differences, but the right tools are required. Patients and allied health professionals play significant roles in rare diseases, making the opinions and views of these players as valuable as the views of physicians. In order to appeal to these decision makers, pharmaceutical marketers must understand their high levels of expertise and involvement, as well as their specific needs. These specific needs result in vastly different ways manufacturers can interact with their customers. Educational and supportive programs are critical tools for rare disease manufacturers, and therefore critical targets for rare disease markets. Rather than rely on the traditional broad canvassing and one-size-fitsall campaigns, researchers must untangle the complex relationships between the many stakeholders found in the rare disease market. They must tailor their approach to ensure they are asking the right questions, interviewing the right stakeholders, and following the right approach to navigate this new territory. Interested? Stop by our poster to find out more! Poster 8 The Investigator’s Dilemma What Impact Will the Disruptive Shift of Clinical Trials to Emerging Markets Have on Pharmaceutical Brands? Presenter Kelly Price, Senior Vice President The Planning Shop international In the business strategy book The Innovator’s Dilemma, Clayton Christensen outlines the paradox of technical innovation – companies that lead in an industry often fail when a disruptive technology emerges to become the ‘new norm’. While the Pharma industry is a far cry from the disc drive industry that Clayton documents in his case studies, does it not yet face similar threats in the form of innovative ways of doing business ‘as usual’? One area of particular interest is clinical trials. Big Pharma has traditionally executed them in their main markets – namely, the US and EU5. However, with increasing regulations and the resulting impact on budgets and timelines, companies are increasingly conducting their trials in Eastern European and Asian countries, where both costs and regulatory hurdles are lower. Physicians, when faced with results from these trials, often raise questions of legitimacy of the data. Yet the trend continues. In the meantime, trials and studies in ‘non-standard’ markets are improving in terms of quality and recognition, with increasing numbers of articles from new markets finding their way into journals like Nature, NEJM and The Lancet. So the question remains: In this case-study poster we introduce the concept of thick data. As a stand-alone analytic dataset or as a layered component to traditional trend analytics, thick data goes beyond the what provided by surfacelevel social media monitoring and explores the how and why of patient behavior online. – Is this shift permanent? Using real Multiple-Sclerosis and Type II Diabetes client studies focused on Twitter data, this poster reveals the application of a unique, twostep ‘Netnography’ method for targeting and analyzing key consumer interactions by efficiently sifting through “big” social media chatter. The resulting insights map a network of users’ candid thoughts on treatment, including switch decisions, product sentiment, and lifestyle concerns addressed online. Come view our poster to find out what the experts say. 1. http://blog.fluencymedia.com/wp-content/uploads/Healthcare-Infographic-web-1.jpg Poster 7 Rare Data: Rare Diseases Are Different, Research Should Be Too Presenter Venkat Rajagopal, PhD, MBA, Director, Business Development ZoomRx Rare diseases are big business. The rare disease drugs launched in 2013 alone are estimated to earn almost $1.5 billion in annual peak sales. With so much potential, it is crucial that pharmaceutical manufacturers – Will it be a complete shift? – And what are the implications for pharmaceutical brands and associated market research as a result of this trend? Poster 9 Better Insights through Integrated Research Presenter Christine LaFiura, Senior Research Director, US Health GfK “Survey says” research from multiple sources can no longer sustain health marketers’ brand performance needs. Brand optimization demands a fresh approach to brand research with a greater emphasis on time-sensitive action-oriented guidance. In this poster session, GfK, via a case study of new specialty market entrant, will demonstrate a how an integrated research approach that combines multiple data sources—including behavioral—satisfies marketers most critical needs—how is my brand performing and why? Specifically, GfK will show PBIRG members how to: • Master multiple data streams (e.g. ATU, message recall, sales force effectiveness, loyalty and behavioral tracking) Manned Poster Sessions on Sunday May 18 & Monday May 19 11 • Develop brand acceleration analysis with integrated survey & TRx dataBlueprint clear actions that brand teams use quickly and effectively Poster 10 Starting With the End in Mind Combining Evidence from the Key Stakeholders to Drive More Sustainable Market Access Presenter Thomas Russell, Associate Director GfK Disease Atlas Drug development has always been an expensive process and the ever tightening demands of payers to demonstrate clinical- and cost-effectiveness adds to the level of investment required. Even then, eventual reimbursement is not always guaranteed. Steve Jobs reminded us that we must start with the customer experience and work backwards to the technology if we are to be successful. But who is the customer? The needs of patients, payers and physicians – and any additional healthcare practitioners involved in delivering care – all have to be understood and addressed in the development cycle. Real-world data is increasingly being employed – and is increasingly being demanded by payers – to characterise patients with a particular condition; to understand the current standard of care, the costs associated with provision and the outcomes; and to identify the areas of unmet need. Each of the key stakeholders – the patients, the payers and the physicians – will collectively add to the knowledge base and also provide essential insights about the future market requirements. Combining the real-world data and insights from each of the stakeholders will set out the evidence requirements that can feed much earlier into the development process. The goal of this poster is to highlight the key criteria for evidence generation and why combining the insights from the three principal stakeholders is necessary to drive more sustainable market access. Poster 11 An Illustration of How Game Theory and Nash Equilibrium Can Be Leveraged to Improve Demand Estimates in the Pharma Industry Presenters Dylan Johnson, Research Director and Rich Durante, Partner Hall & Partners Health This poster will focus on the application of game theory to demand forecasts in the pharmaceutical industry. Game theory is an interactive decision theory that predicts responses and counter-responses of different “players” in a competitive situation. Nash Equilibrium describes a set of strategies that are employed in a market in response to competitive strategies in such a way that after repeated actions and reactions, a state of equilibrium is final attained and each competitor has maximized their potential return. Customer Insight Hospital-based Pharmacist Presenter Daniele Corsaro, International Fieldwork Account Medi-Pragma The creation of value in market research requires a holistic approach and a factual involvement of the Sponsoring Company. MEDI-PRAGMA has applied this approach by organizing a series of structured workshops with its client: from a co-creation perspective, they have produced new research stimuli and helped define the survey path. This approach has been implemented in a specific context in order to identify innovative solutions for one of the key targets of MEDI-PRAGMA’s Client Company. The co-creation phase led to the definition of an ethnographic survey which, using the methodological approach Customer Centered Hospitalbased Pharmacists, aims at defining and identifying emerging or unexpressed needs among a sample of Hospital-based Pharmacists. Objectives of the survey: • To seize significant insights • To identify latent and outstanding needs • To identify areas of improvement in terms of easiness, efficiency and/or effectiveness of the activities and the services formerly implemented • To gather concrete ideas and clues for development related to the different steps of the hospital-based pharmacist’s daily activity Job Description E Job Mapping By applying this methodology, the different actions/activities of daily work are sectioned, destructured and analyzed in the different steps that they consist of and that are carried out to put them through • The brainstorming on the different steps allows you to think of modes, products, services to make daily tasks better, easier and more effective • In particular, this mode of analysis helps think of novelty, by identifying responses to needs that still have to be rationalized Target – Hospital-based Pharmacists: 4 from primary hospitals – 3 from secondary hospitals (small-medium size) Methodology – Ethnographic Survey Poster 13 Unmet Medical Needs in Rare Diseases Presenter Ryusuke Shinozaki, Research Analyst SSRI Rare diseases have recently been attracting the attention of the pharmaceutical industry as the next frontier of research and development due to the general lack or insufficiency of treatment options. However, it is not necessarily clear to what extent rare diseases are in need of new treatment options (unmet medical needs), and whether they are different from more common diseases. Also, are there differences in the needs level between the rare diseases? We have embarked on a program of research to apply game theory and the concept of Nash Equilibrium to the process of modeling demand for new medications in the pharmaceutical industry. . In this poster presentation, we will examine how rare diseases are different in terms of unmet needs by using the large-scale web survey with physicians. Specifically, we have created an Interactive Decision Tool (IDT) that simulates the entry of pipeline HIV medications into the market. In contrast to simulations in which just one market state is simulated, this IDT simulates multiple successive market states. In this way, demand for a particular product configuration involving price, mode of administration, and other launch factors is determined not only by how managed care decision makers or HCPs respond to that medication as configured but also by how competitive manufacturers may react to and make adjustments in the pricing or the features of their medications. Ultimately the simulator reaches a steady state which theoretically provides more realistic and stable demand estimates. This makes long-term utility of the IDT more robust and, in turn, provides greater value to the client. Poster 14 PBIRG Poster Showcase Abstracts 12 Poster 12 Are Your Global Research Results Biased? Presenter Kai Tuomi, Senior Engagement Manager BioVid Corp. Co-Authors: Satwik Harisenani, Meg Yingliu Gu, Aarti Shah Global, centrally-designed market research programs are often commissioned to ensure a consistent measurement framework is used across country borders. Such consistency allows comparability across markets and ensures that an organization’s strategies, goals and actions are based on a ‘level playing field’. However, researchers have to be cognizant of bi- ases that can be introduced through the design process, or be present in data collected for these global programs. One such source is response style bias in the use of Likert (rating) scales. Such biases have been explored in detail within academic social science research, and appear to relate to differences in various aspects of national culture. In commercial market research, such biases are often acknowledged and accounted for in programs where the researcher will be combining data to provide global level analyses*. However, researchers must also consider the impact of such biases when comparing results across individual markets. For example, to what extent do evidenced differences in reaction to a new product profile or potential messages reflect true differences in respondent receptivity versus differences in response style? We present data from BioVid’s global primary research database to demonstrate differences in response style evidenced in research among healthcare professionals. We will also present from specific studies to demonstrate the impact that NOT accounting for differences in response styles can have on conclusions drawn. We will conclude with a discussion of how the importance of acknowledging such biases may vary based on the objectives of the specific research program. *Ref:Smith, C. “Global Segmentation: Relevant, Practicable and Worth the Effort”; PMRC, 2013 presentation. Rossol, J. “Think about the scale you use”; EPhMRA, 2009, presentation. Poster 15 Are Type II Diabetes Patients Better Controlled Than in the Past? Presenters Sue Grosso, VP Sales, North America; Wayne Kelley, Analytics Team Lead, North America, Igor Omelchenko, Business Development Director, North America, John Amaral; Account Manager, North America Cegedim Strategic Data (CSD) CSD routinely collects syndicated Patient Chart data globally for various disease conditions in more than 20 countries. Information collected from these studies offer valuable treatment metrics and insights into the reasons for treatment change. This poster highlights the change in use of OAD treatments from 2010 to 2013 globally and the subsequent overall impact on Type II diabetes patients’ well-being. Using 2010 for historical reference, the overall trend in how well current patients diagnosed with type 2 diabetes are controlled by their prescribed treatment was observed using their most recent HbA1c score. Patients were categorized into three groups based on their HbA1c score: “well-controlled” (HbA1c < 6.5), “moderately-controlled” (6.5 < HbA1c < 8) and “poorly-controlled” (HbA1c > 8). The change in treatment regime from 2010 versus 2013 was also observed across countries. Authors: Wayne Kelley; Analytics Team Lead, North America and Neha Khandke; Market Research Analyst, North America Poster 16 Global Markets Surrogates Model (MSM) Choosing a surrogate market and making brand decisions based on contextually reliable analysis Presenters James E. Heasley II, Ph.D., Principal and Krystyna Litton, Ph.D., Research Associate Evolution Consulting & Research As biopharma companies increasingly seek to conduct marketing research studies in new and emerging markets they face the dilemma of providing the most reliable and regionally applicable analysis for their brands given current budgetary constraints. In the light of this dilemma, we have developed a model that is set to aid market researchers and their brand teams in two key tasks: (1) choosing a surrogate market for research and (2) making brand decisions based on a better and contextually reliable analysis of a given market. The model combines a cultural marker, by which countries can be meaningfully differentiated, with data measuring the market potential for pharmaceutical products in each country. It yields a Market Surrogates Map (MSM) by global region, segmenting the global map into modules, analyzing and providing specific strategies for approaching each of the selected countries. For this poster presentation we use MSM to show a strategy for approaching marketing research and analysis in Asia. Specifically, we demonstrate (1) reasoning for choice of one country over another in the region and (2) strategies for analyzing the market research data gathered in those countries. Poster 17 Online Research Community and Bulletin Board Focus Group Solutions Presenters Marianne Jaeger, Ph.D., Rafaat Rahmani and Marcus Healey Lifescience Dynamics Online bulletin boards provide a viable alternative to traditional methods for qualitative market research and provide richness & depth of data whilst being flexible & cost-effective. The benefits and potential of online research for qualitative market research and market access projects will be explored in this poster. Through understanding the capabilities of such platforms, online bulletin boards can be added to an existing arsenal of research methodology. Poster 18 The Fulcrum Research Group Approach Presenters Erik Coats, Managing Partner, Lucy Robin, Managing Partner, Kelly Marino, Managing Partner, and Rebecca Gould, Vice President Fulcrum Research Group Accounting for Preference Share Imprecision What market share will go to our new product? Or, How will an upcoming market event impact our current share? These are some of the most critically important questions in pharmaceutical market research, with far-reaching implications. An accurate prediction of future market share can help optimize strategy beyond sales and marketing, impacting decisions as far-reaching as manufacturing and future product development. However, accurate prediction of future preference share is one of the most difficult objectives to achieve in market research. We have developed a four-step approach that draws from social science to provide a more accurate estimation of preference share. Understanding Non-Rational Market Dynamics Trying to understand why physicians make the decisions they do is critically important in pharmaceutical market research. An assessment of market dynamics forms the underpinning for virtually all of marketers’ strategic and tactical decisions supporting their brand. Yet research to understand market dynamics often over-emphasizes rational decisions while providing little insight into non-rational drivers of behavior. One helpful approach to understanding non-rational drivers of behavior is an archetype analysis of customer journey interviews. Archetypes are shared cultural stories that carry a rich network of associations. They organize psychological impulses and direct them in meaningful ways; when a particular archetype is activated, its pull on behavior is strong. Importantly, physicians operate under different archetypes depending on their training (their specialty) and what condition they are treating. Identifying which archetypes are most common for different specialists and conditions provides significant insights into what types of information and messaging will motivate behavior. Poster 19 Anatomy, Process, and People – 2014 PBIRG Classification Committee Presenter Anthony Palkovic, Chair, Classification Committee All pharmaceutical products are grouped into categories in the sales, medical, and promotional audits according to the PBIRG/EphMRA Anatomical Classification System. The Anatomical Classification brings order and standardization to the pharmaceutical market. Today, the only countries not on the Anatomical Classification are USA and Canada. Responsibility for maintaining the integrity of the system, for modifying it to meet the demands of the evolving pharmaceutical market, and for reviewing and approving the classification of individual products lies with the Classification Committee. Manned Poster Sessions on Sunday May 18 & Monday May 19 13 PBIRG 2014 AGM HOTEL MEETING SPACE LOCATIONS May 18–21, 2014 Hilton Atlanta Atlanta, George escalator to GALLERIA EXHIBIT HALL parking garage elevator ACCESSIBLE LIFT w lobby FOYER CRYSTAL BALLROOM m hotel registration EXEC BOARD ROOM escalator to GALLERIA EXHIBIT HALL escalator to 2nd floor CONCIERGE elevator main lobby tor s EXECUTIVE OFFICES va convention registration area ele Southern Elements Lounge FedEx business center Southern Elements Restaurant Market Place First Floor meeting facilities MAIN ENTRANCE EXIT Retail SALON EAST EXIT EAST BALLROOM B A SALON WEST WEST BALLROOM Pre-Function M W 202 14 209 210 208 207 PEDESTRIAN SKYBRIDGE Second Floor PBIRG 2014 AGM Meeting Space 201 214 212 211 s tor va ele meeting facilities D E D 213 C SALON GRAND BALLROOM C B A escalator 203 206 205 204 Agency Fair Located in the Galleria Exhibit Hall RAMP DOWN Poster Showcase (Mon. & Tue.) Poster Showcase (Mon. & Tue.) BAR Agency Fair Booth / Company* 1 20|20 2 Verilogue 3 GfK 4 GfK 5 Medefield America Ltd., LLC 6 CarbonSix 7 dtw Research, Inc. 9Leger The Research Intelligence Group, Inc. 10 Focus Pointe Global 11 Zeste Research 12Evolution Consulting and Research 13 Branding Science 14 EQ Healthcare Limited 15 Fieldwork, Inc. 16 SKIM Analytical 17 BluePrint Research Group 18 Schlesinger Associates 19 Reckner Healthcare 20 FocusVision 1 The Planning Shop international 2 22 M3 Global Research 23 Fulcrum Research Group 24 Medi-Pragma s.r.l. 25 QQFS 26 Double Helix 27 Genactis Ltd. 28WebMD Professional Market Research 29 Markelytics Solutions 30 Lifescience Dynamics 31 Buzzback Market Research 32 Critical Mix 33 Aequus Research 34 Olson Research Group, Inc. 38 Thomson Reuters 39 SSRI 44HRA - Healthcare Research & Analytics 45 BioVid Corporation 46 Anterio, Inc. *Company contact information may be found in the insert accompanying this program. 47 Hall and Partners Health 48 MarketVision Research 68 Toluna 71 University of Georgia/MRII 72 Gillian Kenny Associates 73 Research Partnership 74 WorldOne 75 ZoomRx 76 setuserv 77 Ronin 78 All Global 79 Kantar Health 80 IMS Health 81 AplusA 82 DoctorDirectory 83 Facta Research 84 PBIRG 85 Cegedim Strategic Data 86 Galileo Analytics Agency Fair 15 Key Opinion LeaderS Panel “Pills, Payers and the Pharma Industry” TUESDAY MAY 20, 2014 Dr. Hossain Borghaei (Immunology/Oncology) PanelistS Chair, Research Review Committee, Oncology Division Fox Chase Cancer Center, Philadelphia 8.45–10.15a Dr Hossain Borghaei works at one of the world’s preeminent cancer institutes, Fox Chase Cancer Center, main campus, Philadelphia, where one of the key post he holds is Chair of the Research Review Committee of the prestigious Oncology Division there. Dr Borghaei’s laboratory is focuses on immunotherapy in cancer, with particular emphasis on the clinical development and application of monoclonal antibodies. Recent work from his group has included a Phase I trial of naptumomab estafenatox, a recombinant fusion protein consisting of a mutated variant of a super-antigen linked to the antigen binding moiety of a monoclonal antibody recognizing the tumor-associated antigen, 5T. In addition to developing new monoclonal antibodies, Dr Borghaei is conducting clinical trials to explore the immunological responses that occur as a result of certain monoclonal antibody therapy-associated antibody-dependent cellular cytotoxicity (ADCC) ADCC, with the goal of augmenting these immune responses to achieve improved efficacy of antibody therapy. Dr Hossain Borghaei is additionally involved in a number of innovative clinical trials with various other monoclonal antibodies and his latest lung cancer trial explores the relationship between EGFR and Aurora Kinase in lung cancer. Moderators Dar yl Bogard, RPh, MBA Patricia K. Coyle, MD (MS) co-moderator Professor & Vice Chair Department of Neurology, SUNY at Stony Brook University Medical Center Sr. Director, Global Marketing Research, Allergan Daryl is a third-generation pharmacist who has spent his entire professional career in the pharmaceutical industry, one-sixth of it in sales and the balance in marketing research. Daryl started his career with ParkeDavis / Warner-Lambert. He has worked at Allergan for over 20 years, where he leads the Global Marketing Research department. Daryl is married with four children. He is a member of the Travelers’ Century Club and The Baseball Reliquary. He is an avid sports participant, coach and spectator. Stephen Godwin co-moderator Senior Research Director THE PLANNING SHOP international After a neuropharmacology doctorate, Stephen entered the pharma industry in 1978, through Merck & Co marketing, moving to Eli Lilly, where he was European New Product Director responsible for the build up to launch of Prozac. More recently, since 2005, Stephen has been working exclusively with international KOLs, typically in projects assessing drugs early in development. TPSi’s Thought Leader Group, which Stephen runs, has been deeply involved in international studies across both major and not so major)therapy areas. Importantly, TPSi not only carries out all its own KOL interviewing and analysis; it also identifies and recruits all the top level KOL respondents. Working with KOLs, Stephen is also virtually the only proponent of the elegant Delphi methodology in the healthcare world, having used it more than a dozen times since the ‘nineties. Many of the therapy areas have been studies on several occasions giving it considerable future-predicting power. Stephen is a regular invitee on BBC Radio and TV as an industry analyst and his articles have been widely published over the last 15 years. In 2013, he was awarded the annual EphMRA Prize for Contribution to Medical Market Research. 16 Patricia K. Coyle, MD, is Professor and Vice Chair (Clinical Affairs) of Neurology, and Director of the Multiple Sclerosis Comprehensive Care Center at the Stony Brook University Medical Center, Stony Brook, New York. She received a BS degree with highest honors from Fordham University, Bronx, New York, and an MD degree from the Johns Hopkins School of Medicine, where she was elected to Alpha Omega Alpha. While at the Johns Hopkins School of Medicine, she completed a residency and chief residency in neurology, followed by a two-year fellowship in neuroimmunology and neurovirology. She then went on to establish a successful research laboratory in addition to building a busy clinical practice at the Stony Brook University Medical Center. Dr. Coyle is the author of numerous articles on clinical and basic research aspects of multiple sclerosis (MS) and neurologic infections and she is recognized as a leading expert on MS and neurologic infections. Her areas of expertise include Lyme disease and neurologic infections, cerebrospinal fluid, therapeutics, and neuroimmunology. Her research has been supported by the National Institutes of Health and other organizations. She is currently involved in a number of therapeutic trials testing new immunotherapies for MS, as well as studies addressing neurologic aspects of Lyme disease. In addition to her busy clinical and research careers, she has held active leadership positions in a number of national and international organizations and academic societies, including the American Academy of Neurology, American Neurological Association, National MS Society, and the American Board of Psychiatry and Neurology. She lectures widely on MS and neurologic infections to national and international audiences. Dr. Gerald M. Reaven (Diabetes/Met. Synd.) Dr. Gerald M. Reaven received his MD degree from the University of Chicago in 1953, and postgraduate training at the University of Chicago, University of Michigan, and Stanford. He joined the Stanford University School of Medicine faculty in 1961, where he remains as Professor of Medicine (Active Emeritus), Division of Cardiovascular Medicine. During his years on the Stanford faculty, Dr. Reaven has served as Head of the Division of Endocrinology and Metabolic Diseases (1974-1977), the Division of Gerontology (1977-1990), and the Division of Endocrinology, Gerontology, and Metabolism (19901995). He also served as Director of the General Clinical Research Center (1974-1990) and Director, Geriatric Research, Education and Clinical Center, Veterans Affairs Palo Alto Health Care System (1977-1995) Dr. Reaven has published ~ 600 peer-reviewed research articles in scientific journals, as well as authoring or co-authoring numerous textbook chapters and other scholarly works. His research contributions have been widely recognized, and he has received the highest awards for research from the Department of Veteran Affairs (William S. Middleton Award for Outstanding Achievement in Medical Research, 1987), the American Diabetes Association (Banting Award for Distinguished Scientific Achievement, 1988), the British Diabetes Association (Banting Memorial Lecture, 1990), the European Association for the Study of Diabetes (Claude Bernard Lecture, 1994), and the Endocrine Society (Fred Conrad Koch Award, 2006). In addition, Dr. Reaven has received the Elliot Proctor Joslin Memorial Lecture (1990), the Nordisk-McGill Lecturer in Diabetes (1990), the Joseph Kirby Lilly, Distinguished Service Award (1995), Novartis Award for Long-standing Achievement in Diabetes (2000), the Sixth Linus Pauling Functional Medicine Award (2001),the Renold Medal of the American Diabetes Association (2002), the Frontier in Science Award from the American Association of Clinical Endocrinologists (2003), the National Institutes of Health Directors Astute Clinician Lectureship (2004), Ellen Browning Scripps Medal (2004), Dewitt Goodman Memorial Lecture, Columbia Univ School of Med (2004), Priscilla White Lectureship on Metabolism, Joslin Diabetes Center (2005), Presidential Lectureship at the Canadian Hypertension Society (2005), Honorary Doctorate, Faculty of Medicine, Univ. of Southern Denmark(2007), Honorary Member of the European Association for the Study of Diabetes (2007), the 23rd Annual Robert J. and Claire Pasarow Foundation Award in Cardiovascular Research (2011), The Annual ACN Award, American College of Nutrition (2011), American College of Endocrinology Clinical Distinction Award (2012), and National Lipid Association Honorary Lifetime Member Award (2013). Global PAYERS Roundtable Panel “Evolving Payer Roles, Requirements & Relationships” WEDNESDAY MAY 21, 2014 9.30–11a Omar Ali, BSc (Hons) Pharm DipClinPharm MRPharmS ACPP PanelistS United Kingdom Qualified with a hospital pharmacy background and currently working as the Formulary Advisor for Surrey & Sussex Healthcare NHS Trust, Omar currently leads the regional Joint Drugs & Therapeutics Committee and sits on both the PCT Medicines Management Steering Group as well as the new CCG/ Commissioning Prescribing Clinical Network. Omar is a Senior Lecturer at UCLH Pharmacy Programme and is both Lecturer & Examiner on the Independent Prescribing V300 Course at the University of Surrey. Omar has 27 publications to date (prescribing management within various long term conditions & health economics) and has authored 2 booklets on implementation of NICE Guidance & TAG documents. He has spoken at various Medical Conferences within the UK, Europe & US and has been appointed to the NHS Advisory Board for Pharmaceutical Field Magazine. He is an Editorial Content Adviser to both Guidelines (national publication for NHS payers) as well as Prescriber (national publication for NHS Medicines Management) and also sits on the CPPE Advisory Board Task Force. He has recently been invited to the position of Associate Editor to the Canadian Journal of Population Therapeutics & Clinical Pharmacology. In 2013, Omar will be the ‘payer’ face for “Doctors.Net” authoring a monthly ‘medicines commissioning’ bulletin for over 60,000 GPs. In 2010, Omar was appointed a position on the External Reference Group on Cost Impact Modelling for NICE and has starting advising foreign investors on ‘Value Based Pricing’ (hosted by the UK Department of Trade & Industry) which will replace the PPRS Roadmap for Drug Pricing in the UK by 2014. Harald Herholz, MD, MPH Kassenärztliche Vereinigung Hessen Germany Moderators Stephen Murdock co-moderator Director, Global Strategic Market Analytics Millennium Stephen Murdock is Senior Director, Global Strategic Market Analytics for Millennium, the Takeda Oncology Company as well as President of PBIRG. While pursuing a B.Sc. degree in Chemistry, he worked in the laboratory of Nobel Laureate Dr. Richard Heck. Afterwards, Steve obtained an M.B.A. degree with concentration in Market Research and Operations Management from Drexel’s LeBow College. Steve previously held progressive positions in Market Research, Business Planning, R&D Planning, and Contract Management with Novartis, Warner-Lambert, and Ipsen Pharmaceuticals. As part of his current role, he has worked to change Millennium’s market research and forecasting focus from a US-only to a global one. Dr. Harald Herholz studied medicine at the University of Frankfurt am Main. He completed his postgraduate studies at the School of Public Health in Hannover and the School of Public Health, University of Texas, Houston, USA. The later was with a grant provided by the German Academic Exchange Service. Dr. Herholz worked for several years as a physician in different hospitals (cardiology, rheumatology). Since 1994, he has been head of the Quality Assurance Department of the Doctors association of the federal state of Hessen (Germany), where he is also responsible for innovative managed care-projects. Since 2001, he is also head of the drug management department where he is responsible for contracting with insurance companies, reimbursement decisions, enforcement of efficiency audits and guideline development. He is assistant professor for health care management at the University of Applied Sciences in Frankfurt and lectures as well at the University of Marburg (e-health, disease management & quality assurance). Dr. Herholz is the editor of several magazines for quality assurance and health care management. He is also a member of several federal boards for reimbursement decisions. Dr. Herholz also acts as a consultant to a number of foreign governments in Europe, Africa, Central America and Asia. He has published several articles on drug utilization, health policy, reimbursement and pharmaceuticals in Europe. Olivier Wong, MD France Dr. Olivier Wong has been trained through his internship in a wide range of clinical settings from academic hospitals to remote rural hospitals in several medical fields: internal medicine, intensive and emergency care, diabetology, psychiatry and rheumatology. He has then practiced primary care in remote and deprived area but also in wealthy cities where he has gained an in-depth knowledge of family medicine including paediatrics and gynaecology. He holds a MD and a Master Degree in Biostatistics. After this clinical experience, he had the opportunity to join a renowned Pharmaceutical company (Hoechst AG) as a junior researcher and worked on a large and international clinical trial for an innovative drug for several cardiovascular indications. Specifically, he implemented a methodology for centralized imaging assessment. He then established a practice in family medicine in Paris and has been working part time within a wide range of experiences: in forensic medicine, as a paediatrician for a hospital’s nursery, in the establishment of a network of physicians with national and European funding aiming at improving avoidable hospitalizations and early discharge, in teaching public health for a residency program at Necker Hospital and in the participation in senior ward rounds in diabetology. Olivier Wong was appointed as a fully pledged member of the French National Guideline Committee at both the Drug National agency and the National Health Authority since 1996. He was also a member of “Commission de la Transparence” from 1998 to 2011 and a member of the Governance Group of the “Assises du medicament” in 2011. He was invited in 2003 at Harvard Public Health School. He has done some consultancy work for the French Ministry of Health and the French Social Security on electronic medical record and care management for health centres and private hospitals. His extensive service in the transparency committee and his wide methodological and clinical knowledge allow him to now act as an independent consultant with a special interest in strategic decision at early stages of development. Moreover, he has an international perspective of the payer’s industry in Europe and has participated in many payers’ meetings mainly in the EU but also in North America and for emerging markets Lee Blansett co-moderator Senior Principal P&MA Lee is a Senior Principal in P&MA Consulting in the US. He currently leads IMSCG’s Oncology Coordinating Committee, and serves as Liaison with IMS Health’s Global Oncology organization Lee has twenty years of experience working with, consulting to, and studying providers and payers in the U.S. and EU. His provider and plan experience includes recent work with oncology medical groups and prior work with Stanford Medical Center, Kaiser Foundation Health Plans / The Permanente Medical Group, and APM. He speaks at multiple conferences each year and has been interviewed by The Pink Sheet, New York Times, Women’s Health, Oncology, and The Lancet-Oncology He earned his M.B.A. in Entrepreneurial Studies at The Wharton School, University of Pennsylvania and his B.Sc. in Finance at Santa Clara University, where he was a National Merit Scholar His areas of expertise are in the oncology ecosystems in US and Europe, focusing on reimbursement and health systems’ alignment around cancer care. Lee has completed numerous projects in oncology market access extending back to 2001. His oncology experience is extensive and ongoing. 17 Worldwide... and beyond Panacee - © Fotolia EXPERT IN TRACKING STUDIES & CHOICE MODELING TECHNIQUES PRESCRIPTION TRACKERS - ATU TRACKERS - IMAGE TRACKERS LAUNCH TRACKERS - TRIAAL-STEP® & SUMM® www.aplusaresearch.com LONDON • NEW YORK • LYON • PARIS A+A-AP-19x12cm.indd 1 08/01/14 22:56 THINK YOU KNOW GfK? THINK AGAIN. GfK Health is reinventing itself to meet the diverse challenges our clients face in today’s global economy. Whether it is global pricing and reimbursement, product and service innovation, or digital marketing effectiveness, our business-minded consultants provide advice you can put into action. Find out why there is so much more to know about GfK. Please visit us at booth 3 & 4 or contact us at [email protected] to explore the possibilities. GfK. Growth from Knowledge 18 PBIRG 2014 AGM Valued Sponsors www.gfk.com M A R K E T I NG R E SE A RC H | PRODUC T DE V ELOPM EN T | COM M ERCI A LIZ AT ION ST R AT EGY | FOR ENSIC A SSE SSM EN T They talk. We analyze. You succeed. At Evolution Consulting & Research, our goal is always to engage our clients in long-term relationships so that we can help them develop and refine successful brand strategies at all stages of a product’s life cycle. We deliver a better understanding of the attitudes and behaviors of your audiences and form clear plans of action using focus groups, in-depth interviews, content analyses and ethnography studies. Additionally, we craft comprehensive recommendations and execution plans focused on product development, pre-launch competitive readiness and post launch forensic assessment that capitalize on our breadth of experience and knowledge of the biopharmaceutical landscape. For more information visit www.evolutionconsulting.com or contact Michael Heasley at [email protected] or at 267.405.8032. PBIRG 2014 AGM Valued Sponsors 19 Customer-led RP_Half_Page_Advert_190mmx120mm.indd 2 www.RecknerHealthcare.com 20 PBIRG 2014 AGM Valued Sponsors 4/7/14 11:59 AM Philadelphia • Washington • Rochester • San Mateo • Tokyo • Seoul • Beijing • New Delhi • London • Oxford CONTACT US The Global Research Remedy. (202) 293-2288 x203 [email protected] VISIT US research.m3.com With a panel of more than 2.5 million verified, worldwide physicians differentiated into more than 700 subspecialties, we can deliver accurate and cost effective medical market research studies PBIRG_AD_MVR_2014_halfpagead.pdf 1 5/12/2014 9:10:37 AM Got Business Questions? We’ve Got Solutions actionable innovative insights C M Y CM MY solutions CY CMY experience K flexible Rob Miller Executive Vice President [email protected] Voice: 267.470.4602 www.mv-research.com Healthcare Insights Team PBIRG 2014 AGM Valued Sponsors 21 MORE for LESS THE PLANNING SHOP international is sourcing KOL physician and payer attendance for key sessions during PBIRG 2014 Better use of Key Opinion Leaders is just one way that we are disrupting to deliver more for less • More from elegant consumer based techniques • More from our knowledge of how to build pharma brands • More from our partnerships with clients • Combining studies for better outcomes Bottom line - less of your time, less of your budget To find out how our elegant consumer-based products, therapy knowledge and partnership help you to deliver More for Less, contact us here: Sherry Fox – [email protected]; Stephen Godwin – [email protected], Kelly Price – [email protected] 22 PBIRG 2014 AGM Valued Sponsors Navigating Insights, Transforming Healthcare Brands ALLOW DOCTORDIRECTORY’S ACCESS TO PRESCRIBER-LEVEL DATA TO WORK FOR YOU NEED ACCESS TO OVER 700,000 PRESCRIBERS? Visit us at booth 82 or contact Mimi Rolen at 828-255-0012 ext. 105 contactdd.com Bringing innovative research techniques together with proven marketing frameworks to inform strategic commercialization decisions. • Market Map • Segmentation • Patient Journey • Positioning • Forecasting & Market Simulation www.blueprintrg.com PBIRG 2014 AGM Valued Sponsors 23 AEQUUS RESEARCH – SPONSOR: DELEGATE WELCOME STATION Please drop by the welcome station or our booth during the agency fair to find out more about Aequus Research and meet with Julie & Paul Senior team of directors with over a century of experience in pharmaceuticals and market research! At Aequus we customise solutions to individual client needs and we exclusively work with global and European headquarter pharmaceutical companies We creatively employ qualitative methodologies always place an emphasis on clear and reliable results and recommendations. Our vision is to provide the very best high quality research Recent work in ‘Emerging Markets’ includes: Asia, Africa, South America & Eastern Europe Contact: Julie Buis & Paul Taylor [email protected] [email protected] 24 PBIRG 2014 AGM Valued Sponsors GLOBAL REACH. LOCAL INSIGHT. 1.8 MILLION VERIFIED GLOBAL HEALTHCARE PROFESSIONALS With 14 offices around the world, WorldOne offers global healthcare data collection from a local perspective. WorldOne has ground-level access to physicians and other providers, providing timely, cost-effective and high quality data for your projects. WorldOne is the source for all your quantitative research needs. For more information visit www.worldone.com North America South America Europe Asia-Pacific PBIRG 2014 AGM Valued Sponsors 25 World’s trusted MRO Agency 11 Years In Business Global Data Collection Group Employees Proprietary Healthcare Panels Surveys Across 60 Survey Programming Therapy Areas Data Processing 1 Million Analysis & Reporting Physicians Targeted Jasal Shah Drikpriya Neogi USA Associate Vice President [email protected] +1 415 755 0684 26 PBIRG 2014 AGM Valued Sponsors Countries Served INDIA CEO & President [email protected] +91 98862 54463 Questions Answered Consumers Targeted www.markelytics.com IMSH2_Advert_AnalyticsLink_PBIRG_USL 0514_Layout 1 12/05/2014 12:08 Page 1 The interactive power of connected pharmaceutical insights IMS Health Analytics Link™ It’s time to realize your full potential and advance to the next generation of interactive pharmaceutical insights. Power better decisions with our new integrated online tool, IMS Analytics Link, combining quantitative and qualitative insights for drugs, therapies, companies and countries – delivered via best-in-class technology featuring advanced visualization and navigational functionality. Come and visit booth #80 for an online demonstration or contact Dan O’Brien at [email protected] [email protected] +1-484-567-6371 www.imshealth.com IMS HEALTH ONE IMS DRIVE, PLYMOUTH MEETING, PA 19462, USA4 ©2014 IMS Health Incorporated and its affiliates. All rights reserved. Trademarks are registered in the United States and in various other countries. PBIRG 2014 AGM Valued Sponsors 27 PBIRG appreciates the continued commitment of its members and acknowledges the following for their contributions in making this AGM a success! Agency Fair Refreshments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IMS Health AGM Program Exhibit Guide Insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Research Partnership Books The Creative Destruction of Medicine. . . . . . . . . . . . . . . . . . . . . . . GfK HealthCare Bottled Water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WorldOne Conference disposable cups/lids. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WorldOne Daily Audio Visual Slides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AplusA Delegate Charging Stations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CarbonSix Delegate Welcome Station. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Aequus Research Delegate Work Stations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Markelytics Delegate Kickoff Breakfast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . IMS Health Monday Coffee Break . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DoctorDirectory Monday PBIRG Dinner Music. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . MarketVision Research Monday PBIRG Dinner Photo Booth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . Reckner Healthcare Monday Hospitality Suite Entertainment. . . . . . . . . . . . . . . . . . . . . . . . . BluePrint Research Group Monday Hospitality Suite Corn Toss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WorldOne Poster Showcase Program CD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Evolution Consulting & Research Poster Showcase Refreshments on Sunday. . . . . . . . . . . . . . . . . . . . . . . . IMS Health Poster Showcase Cocktail Reception on Monday . . . . . . . . . . . . . . . . . . Evolution Consulting & Research Tuesday Coffee Break . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Evolution Consulting & Research Tuesday KOL Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Planning Shop international Tuesday WorldOne Hospitality Suite. . . . . . . . . . . . . . . . . . . . . . . . . . . . . WorldOne / PBIRG Tuesday Dinner Entertainment – Fire Eaters. . . . . . . . . . . . . . . . . . . . . . Cegedim Strategic Data Wednesday Coffee Break . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . M3 Global Research 2014 PBIRG Affiliate Advisory Board Justin Edge GfK Harriet Kozak Research Partnership Kim Morneau BluePrint Research Group Susan Grosso Cegedim Strategic Data Jemma Lampkin SKIM Healthcare Jeff Histand Reckner Healthcare Rob Miller MarketVision Research Rob Ramirez Schlesinger Associates - Schlesinger Interactive Thank you, The PBIRG Executive Committee and Director Stephen Murdock President Steve Petruccelli Past President Daryl Bogard Vice President Nancy Wilkerson Treasurer Kai Bode Vice President Program Development and Education Maura Snyder Vice President Business Research Dr. James Parrish Vice President Primary Research Isabel Gabriele, Chair Registrations/ New Members Helene Klaassens Poster Showcase Coordinator Anthony Palkovic, Chair Classification Committee Anthony Recalde, Chair Technology Committee Carol E. Reilly Executive Director Kelly Knauth, Co-Chair Rob Ramirez, Co-Chair 2014 AGM Hope to see you next year at the PBIRG 2015 AGM in New Orleans, Louisiana May 17 – 20 28 PBIRG ANTITRUST COMPLIANCE POLICY STATEMENT The Pharmaceutical Business Intelligence and Research Group (PBIRG) places paramount importance on its members’ full and complete compliance with the principles of the antitrust laws in every aspect of their participation in the activities and programs conducted or sponsored by PBIRG. As a cooperative association of firms and businesses dedicated to promoting the value and development of the best uses and techniques for market research, developing business information, and strategic planning in the pharmaceutical, healthcare, and biotechnology industries, PBIRG undertakes efforts and initiatives that mutually benefit all of its members and ultimately contribute to the welfare of the consumers that its members serve. To guard against potential misuse of the interactive forum provided by PBIRG or its specific activities or programs, PBIRG requires its members’ unqualified commitment to conduct their activities free from any individual plans or objectives that might adversely affect competition among its members or within the global healthcare industry. © 2014 PBIRG and Graphics House, LLC. All rights reserved. Printed in the USA DISRUPTIVE Change Look for more coming events at PBIRG.com