IFDA Report to Members 2016

THE IFDA COMMUNITY
meet > engage > build > grow
R E P ORT TO M E M B E R S 2016
I NTE R NATI ONAL F OOD S E RVI CE D I STR I B UTOR S AS S OCIATI ON
Helping Our Members Succeed
THE IFDA COMMUNITY
meet > engage > build > grow
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OUR MISSION:
CONTENTS:
The International Foodservice
2. Message from the IFDA Chairman
and the IFDA President & CEO
Distributors Association provides
4. IFDA Conferences, Programs,
and Forums
leadership and action on industry
10. IFDA Government Relations
issues most important to our
16. IFDA Benchmarking, Research,
& Communications
members’ success.
22. IFDA Board of Directors
23. The IFDA Community:
> IFDA Distributor Members
> IFDA Partners
> IFDA Allied Members
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MESSAGE FROM THE IFDA CHAIRMAN and IFDA PRESIDENT & CEO
The Benefits of Participating in the IFDA Community
As a Board, we take our responsibility to
the industry seriously, and that manifests
itself in a keen focus on timely programs
and services that benefit the
membership. These include:
• Our work in Washington with Congress
and the regulatory agencies,
ANDREW B. MERCIER
MARK S. ALLEN, JR.
IFDA has made an incredible amount
of progress since becoming an
independent organization thirteen
years ago. We have added numerous
programs and services and evolved our
Government Relations presence in
Washington for the sole benefit of
foodservice distributors. As our
influence has grown, so has our ability to
invest in the future of our industry, and
your success.
IFDA is governed by a Board of Directors
consisting of 24 exceptional industry
leaders. These leaders are drawn from
different parts of the country, and include
broadline and systems distributors, redistributors and purchasing co-ops, and
represent various size businesses in
communities all across America and
abroad. And although each Board
member has a different set of
experiences, they all have one thing in
common — they are committed to
creating value that contributes to the
success of IFDA member companies, the
industry, and the association.
• Recent initiatives to build exceptional
industry leaders through the IFDA
Executive Development Program at
UVA’s Darden School of Business,
• A new online training program,
Foodservice Essentials,
• New benchmarking opportunities so
that you can compare performance with
a representative group of IFDA member
companies, and
• Promoting the value of distribution,
such as the recent IFDA video titled
“Distributors in Action.”
The Board also takes its fiduciary
responsibility to the membership
seriously, with well thought-out budgets
that support the work of the Association
and ensure annual surpluses that
contribute to our reserves and allows us
to invest in the future of the industry.
Lastly, the Board has adopted goals and
strategies that will maintain IFDA’s
relevance well into the future. Rapid
changes in the operating environment
(consolidation, growth, profitability,
competition, demographics, customer
SOURCES OF REVENUE
shifts, consumer expectations, food safety
and other regulations, etc.) are changing
how distributors operate. As the
foodservice landscape evolves and creates
both opportunities and challenges for
distributors, the IFDA Board is focused on
emerging issues that could benefit from
investment and create new value for
member companies.
IFDA is a community of like-minded
distributors who have a keen focus on
growth, continuous improvement and
customer service. We urge you to take
advantage of the range of existing and new
opportunities we have developed, as we
know it can benefit your company. This is
an exciting time for the industry and IFDA
looks forward to continuing to play a
leading role in helping you succeed.
Best wishes,
Andrew B. Mercier
President & CEO, Merchants Foodservice
2016 - 2018 Chairman, IFDA
Mark S. Allen, Jr.
President & CEO, IFDA
IFDA Invests
Membership Dues 34%
Conferences & Seminars 48%
Sponsorships 13%
Other Programs & Services 5%
80
PERCENT
of revenue into programs
that directly benefit our
members
DISTRIBUTION OF EXPENSES
Conferences & Seminars 44%
Government Relations 13%
Other Programs & Services* 25%
General & Administrative 18%
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Graphs are based on 2015 financials.
*Expenses for “Other Programs & Services” include
leadership committees, research and publications,
online programs and services, women leaders in
foodservice initiative, staff support of the Foodservice
GS1 US standards initiative, and other IFDA efforts.
The IFDA Community
WHO WE SERVE:
● Foodservice Distributors: Our core
constituents are foodservice distributors of
all sizes including broadline, systems,
specialty, and convenience distributors.
● Partners: Food manufacturers, as well as
paper, packaging, and sanitation/janitorial.
● Allied Members: Firms that supply goods
(not for resale), technologies, and services
to foodservice distributors that generally
support the operations side of the business.
IFDA DISTRIBUTOR MEMBERS
(BY FOODSERVICE SALES)
Up to $50 million
27%
$50 to $100 million
24%
$100 to $250 million
27%
$250 to $500 million
8%
More than $500 million
14%
OUR MEMBERS SERVE
RESTAURANTS AND OTHER PROFESSIONAL
FOODSERVICE OPERATIONS
IFDA
IFDA
B OA R D O F
DIRECTORS
LEADERSHIP
COMMITTEES
IFDA IS
100%
MEMBER
DRIVEN
IFDA
IFDA
CONFERENCE
PLANNING
COUNCILS
MEMBER
FEEDBACK
CUSTOMER SATISFACTION: RATING IFDA EVENTS
IFDA Partners Executive Forum
4.5
4.8
IFDA SMart Conference
4.5
2
3
4.5
IFDA Distribution Solutions Conference
4.4
IFMA/IFDA/NRA Presidents Conference
4
Member
Retention Rate
(2015)
IFDA Truck Driving Championship
4.7
1
95%
IFDA Washington Insight Conference
5
Customer satisfaction ratings are based on attendee surveys. The IFDA Partners
Executive Forum rating is based on a question asking attendees if they met their
objectives in attending.
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New Members
(2015)
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IFDA Conferences, Programs, and Forums
IFDA provides a number of important conferences, forums, and working committees that help
improve specific areas of your business. We also provide opportunities for people to grow
professionally. Within the IFDA community, members can learn from one another, gain insights to
make better informed decisions, and expand their professional network.
IFDA Forum Helps Distributors and
Manufacturers Grow Business
The IFDA Partners Executive Forum is
held in January each year and provides a
focused environment for foodservice
distributors and manufacturers to
discuss strategic goals and find
collaborative ways to grow their
business together. These meetings can
also be an important opportunity for
regional distributors to gain visibility with
manufacturers.
Many of the participants of this annual
top-to-top forum state that this is the
most important industry event of the
year for their companies.
Executive Development for Your Next
Generation Leadership
IFDA launched an executive development
program in 2015 with The Darden School
of Business at the University of Virginia,
which is one of the most respected
business schools in the world. The
response from participants has been
exceptionally positive.
The coursework in centered on case
studies and open discussions that
develop and hone skills in strategy and
vision, critical thinking, leadership and
negotiation, and financial acumen. The
program includes two sessions at the
Darden campus, independent work with
a team of peers, and participation in
IFDA’s Washington Insight Conference.
IFDA SMart Conference - New and
Different Ways to Think about Sales
and Marketing
Exceptional sales and marketing provide
a competitive market edge, deliver value
to operator customers, and strengthen
your brand.
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The IFDA SMart Conference has a peerdriven agenda that can help your
company’s sales and marketing pros
think in new and different ways about
sales and marketing. It can also help
them become more effective.
rigorous field course with six problems
that test road skills. Yes, the competition
is challenging — but it is also fun and is a
real celebration of the skills of
professional foodservice distribution
drivers.
The 2016 conference features 10
sessions, including “Moving DSRs to the
Next Generation of Success” with Gerry
O’Brion, which will focus on a framework
for DSRs to add value by providing
actionable guidance to customers for
restaurant growth.
The IFDA championship is the only
national safety event for drivers in a
single industry and proudly enters its
30th year in 2016.
IFDA Distribution Solutions
Conference Helps IFDA Members
Work Smarter, Better, Faster
The Distribution Solutions Conference is
all about exposing operations people to
the latest technologies and practices. The
conference includes education, an expo,
and networking. In addition to insights
around warehouse and transportation
operations, the agenda addresses key
people issues and offers a number of
personal development sessions that will
make anyone a better manager.
Most importantly, this conference
provides a real opportunity for the
holistic professional growth of
operations people — whether those
people are at a headquarter location or at
a division.
IFDA Truck Driving Championship
Helps Support Safety Culture
Foodservice distributors employ a lot of
drivers and the safe operation of
transportation assets is a definite priority.
The IFDA Truck Driving Championship
provides a unique opportunity to support
transportation safety concepts and
includes a pre-trip inspection, a written
exam to test driver knowledge, and a
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Foodservice Leaders Interact, Look to
Industry Future at Presidents
Conference
This conference, supported by IFMA,
IFDA, and NRA, addresses strategic
industry issues and is attended by
company leaders from manufacturer,
distributor, and operator companies. In
addition, the conference provides the
latest consumer and operator research,
and numerous opportunities for
networking. In 2015, the program
included insights from senior executives
from Denny’s, Buffalo Wild Wings, and
other leading operator brands.
IFDA Leadership Committees Work
to Benefit All IFDA Members
IFDA Leadership Committees provide
tangible benefits to the industry. From
Food Safety to Human Resources —
these committees help identify key
issues that need solutions and find
concrete ways to address those issues.
While participation in an IFDA Leadership
Committee is a commitment of time, the
rewards are many. IFDA invites members
to consider how thought leaders at your
company can grow professionally by
interacting with others in their discipline,
while at the same time contributing to
the industry at large.
DEVELOPING LEADERS
Taking High Potential Executives to the Next Level: Strategy and vision, critical thinking, leadership and negotiation, and financial acumen
are the core curriculum of the IFDA Executive Development Program for Foodservice Distributors, conducted by The Darden School of Business.
Above, members of the first class of the program discuss a case study with Professor Jared Harris at the University of Virginia.
ACKNOWLEDGING EXCELLENCE
Hormel Foods Recognized for Collaborative Efforts:
GROWING BUSINESS
Top to Top Strategic Meetings Provide Alignment for Growth: At the 2016 IFDA
Partners Executive Forum, a team from ConAgra Foodservice, led by James Kinnerk,
meet with representatives from Martin Bros. Distributing Co., led by Brooks Martin.
The Forum provides a setting for strategic discussions between manufacturers and
distributors to find ways to grow business together.
At the 2016 IFDA Partners Executive Forum, Hormel Foods was
recognized as the IFDA Partner of the Year — an award based on
a survey completed by IFDA members that rates manufacturers
on five key areas important to distributor success. Tom Day
(second from right), group vice president of Refrigerated Foods
at Hormel Foods, accepted the award on behalf of the company.
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INSIGHTS ON BUILDING BRAND
SMart Conference Hits Hot Topics: During a panel discussion at the 2015 IFDA SMart Conference, (right to left) Andy Mercier of Merchants
Foodservice, Mark Harman of Stanz Foodservice, and Terry Snyder of Pocono ProFoods talk about branding efforts at their companies and
how they incorporate company culture into their customer experience. Peter Guy of IWC Food Service moderated the panel.
The PEF Social: The 2016 IFDA Partners Executive Forum opened with a
SMart Reception: Following a full day of sessions on sales and
reception that kicked off three days of top-to-top meetings between
distributors and manufacturers. Every IFDA event includes numerous
opportunities for networking with peers and trading partners.
marketing issues at the 2015 IFDA SMart Conference, attendees came
together for a reception at the Ritz-Carlton, New Orleans.
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CELEBRATING SAFETY
Safety Culture at Its Finest: Attendees from Gordon Food Service watch as one of their company’s drivers, in the 28-foot tractor trailer
category, navigates one of six challenges in the field course portion of the 2015 IFDA Truck Driving Championship.
Celebrating Safety at the IFDA Truck Driving Championship
The 1st, 2nd, and 3rd Place winners from three categories of competition were
celebrated at the closing banquet of the 2015 IFDA Truck Driving Championship.
The 2016 championship marks the 30th year of this exceptional safety
competition, which was founded in 1986.
Shamrock Foods Hosts Tour for Distributors: Mark Engdahl (left in
safety vest), VP of operations at Shamrock Foods, briefs distributors
about what they will see on a tour of the largely automated
Shamrock Foods Phoenix DC. This optional tour at the 2015 IFDA
Distribution Solutions Conference was well received by attendees.
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IFDA COMMITTEES SERVE THE INDUSTRY
Food Safety Leadership: The IFDA Food Safety Leadership Committee meets twice a year (or as needed) to discuss issues such as the Food
Safety Modernization Act. The committee includes QA, Food Safety, and Operations leaders from 16 IFDA member companies. Above, Britt
Wood of IFDA visited a meeting of the committee to brief members on a data quality analysis of GS1 US foodservice data.
INTERNATIONAL ENGAGEMENT
PROMOTING DIVERSITY
IFDA Korea Hosts Dot Foods: During a breakfast meeting in Seoul,
Committee Works to Support Recruitment and Diversity:
Cullen Andrews, VP of national accounts at Dot Foods, discussed his
company and the foodservice marketplace in the U.S. The meeting was
coordinated by Songhwa Yang, director of IFDA Korea.
The Women in Foodservice Distribution Leadership Committee has
worked during the past two years to support gender diversity in
distribution and to develop resources to highlight career options in
foodservice distribution.
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FINDING SOLUTIONS
From Heavy Equipment to Technology: The sold out DSC Expo featured leading equipment, software, and service provider companies.
Here a representative from IFDA Elite Sponsor Great Dane Trailers demonstrates features to distributor attendees.
BUILDING EMPLOYEE ENGAGEMENT
Smarter, Better, Faster: Attendees head into the Expo at the 2015 IFDA
Great Leaders Deliver a Culture of Belief: At the 2015 IFDA Distribution
Distribution Solutions Conference. More than 60 percent of IFDA member
companies in the U.S. (and many of their divisions) attend the conference
each year, as well as IFDA international members, and other distributors.
Solutions Conference, business author Adrian Gostick related fascinating
stories of leaders at high-performing companies and how they build a
culture where employees commit to giving extra effort. In addition to
operational best practices and technologies, the conference provides
leadership and professional development content.
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IFDA Government Relations
IFDA provides significant grassroots opportunities to connect IFDA members with lawmakers.
We keep our members informed about government policy. We make sure the federal government
hears the foodservice distributor perspective. And we serve as a valuable resource when our
members face a challenge from government.
IFDA Advances Member Interests
and Educates on Capitol Hill
Federal government policies impact IFDA
members, and with the heated
regulatory environment of the past few
years, IFDA’s lobbying efforts are more
important than ever. IFDA’s full time staff
meet regularly with Senate and
Congressional offices, as well as the
regulatory agencies of the Executive
Branch — to advance distributor
priorities throughout the legislative and
regulatory process.
IFDA plays an active role on issues that
are important to our members including
food safety, workplace regulations, new
overtime regs, hours of service rules, the
challenges of a driver shortage, and
more. Throughout this work, IFDA strives
to keep our members informed about
government actions that will impact their
business.
IFDA Members Go Grassroots - Host
Facility Visits for Lawmakers
Since the start of 2015, IFDA members
have hosted nearly 20 lawmaker visits at
their DCs. This is an exceptionally
efficient way to make an elected official
understand what your business does on
a day-to-day basis. It also leaves a lasting
impression when they see your
investment in infrastructure, hear about
your customers, and meet your
employees.
“It is the very best way to help elected
officials understand how their decisions
in Washington impact your company and
your employees,” said Jon Eisen, IFDA’s
senior vice president of government
relations. “It is also something
lawmakers enjoy doing, getting out to
see constituents.”
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IFDA Washington Conference
Provides Insights, Grassroots
Engagement
More than 90 executives from IFDA
member companies participated in the
2016 IFDA Washington Insight
Conference to get insights on federal
policies that affect their businesses and
to advocate for their companies.
At the 2016 conference, IFDA members
heard from representatives of General
Mills and Wendy’s who discussed
government actions and public activism
around issues such as GMOs and calls
for a $15 minimum wage. Labor and
transportation updates were also a part
of the program, along with talks from
Rep. Peter Roskam (R-IL) and Rep. Jeff
Denham (R-CA).
Capitol Hill visits followed the “insights”
portion of the program, and included
more that 100 appointments between
IFDA distributor members and
lawmakers, with 58 meetings taking
place with House offices and 47 with
Senate offices.
IFDA Government Committee Moves
Public Policy Forward
The IFDA Government Relations
Leadership Committee actively works to
move public policy forward for
foodservice distributors. That includes
providing feedback to IFDA staff on key
issues, working to grow grassroots
contact between IFDA members and
lawmakers, and engaging IFDA
members in the political process through
IFDAPAC. Key issues discussed by the
committee in the past year include the
hours of service rule, overtime and other
labor law changes, and federal preemption for drivers, among others.
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IFDA Thomas Jefferson Awards
Commends Pro-Business Lawmakers
This IFDA program is a concrete way for
IFDA members to recognize and express
support of lawmakers who understand
and support free enterprise. The awards
are named after President Thomas
Jefferson for the principles he articulated
about free markets, and are presented
every two years near the end of each
Congress. Recipients are selected based
on their voting record on legislation
affecting the foodservice distribution
industry. For the 114th Congress, this
included 19 House votes and 10 Senate
votes.
“IFDA Insight” & “Capitol Brief”
Decipher Washington
Navigating the labyrinth of details around
regulations and legislation is something
IFDA takes seriously in supporting
foodservice distributors.
On a bi-weekly basis, IFDA provides two
tandem government-focused newsletters
to IFDA members. “Capitol Brief”
provides commentary and insights on a
single issue from Jon Eisen, IFDA’s SVP of
government relations. Recent columns
discussed ”Union Law Changes” and
“The Safe Food Transportation Act.”
The second newsletter, “The IFDA
Insight,” provides updates on legislation
and other issues that could impact IFDA
members. A recent issue informed IFDA
members of an upcoming public listening
session that the FMCSA planned to hold
on safety risks and possible regulatory
actions around sleep apnea, plus updates
on hours of service, and more. When
appropriate, the newsletter also provides
grassroots tools for contacting elected
officials about an issue.
IFDA MEMBERS GO TO CAPITOL HILL
A.F. Wendling’s Foodservice on Capitol Hill: Chris and Charity Wendling met with Sen. Shelley Moore Capito (R-WV) (center holding award)
during an April 2016 Capitol Hill visit. During the meeting, they discussed driver employment opportunities at A.F. Wendling’s and the ongoing
professional driver shortage. IFDA’s Mark Allen (right) also attended the meeting.
Wood Fruitticher Hosts Tour: Rep. Gary Palmer (R-AL)
Grassroots Advocacy is Essential: During the 2016 IFDA Washington Insight Conference,
Sen. Ben Sasse (center) met with Tom Henning (right) and Bill Mathis of Cash-Wa Distributing
(left), as well as Bob Stewart of UniPro Foodservice and Mark Allen of IFDA (not shown).
Capitol Hill meetings are a vital opportunity for IFDA members to educate lawmakers about
their business and discuss key industry concerns.
(on left) visited Wood Fruitticher Food Service in
Birmingham in June 2015. During the visit Dave
Wood, the company’s chairman, gave Rep. Palmer a
tour of the distribution center. Hosting a facility tour is
a memorable way to teach legislators about your
business and the industry.
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RECOGNIZING PRO-BUSINESS LAWMAKERS
Recognizing Lawmakers Who Actively Support Free Enterprise: Freshman Rep. Mia Love is presented a 2016 IFDA Thomas Jefferson Award
for her 100 percent positive voting record on 19 House votes IFDA rated as important during the 114th Congress. IFDA Chairman Andy Mercier
(left), president and CEO of Merchants Foodservice, and Chip Kunde, VP of government relations at Sysco Corporation, presented the award.
INSIGHTS FROM TRADING PARTNERS
Foodservice Under Fire: During the IFDA Washington Insights
Conference, Mary Schell (right) of The Wendy’s Company and Erika Baum
of General Mills discussed industry challenges coming from activists and
government. IFDA’s Jon Eisen moderated the discussion.
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BUILDING RELATIONSHIPS
Engaging Lawmakers: During the Thomas Jefferson Awards Reception,
freshman Rep. Dave Brat (R-VA) talks with Steve and Michael Push (on left)
of Legacy Foodservice Alliance and David Flitman (right) of Performance
Foodservice. Since meeting at the reception, Rep. Brat has accepted
invitations for a tour at Performance Foodservice and a visit to Legacy
Foodservice.
IFDA MEMBERS GO GRASSROOTS
C.A. Curtze Hosts Facility Tour: In February 2015, Rep. Mike Kelly (R-PA) (fourth from right) visited C.A. Curtze Company in Erie, PA. During
the visit, company President Bruce Kern (second from right), provided an overview of the foodservice distribution industry and a tour of the
warehouse. The discussion focused on healthcare reform, tax reform, maintaining the LIFO accounting method, and hours of service rules.
Ettline Foods Host Rep. Perry: In August 2015, Rep. Scott
SUPPORTED BY IFDAPAC
Supporting Pro-Business Lawmakers Makes a Difference: In the 2014 cycle,
IFDAPAC provided the maximum allowable contribution to Sen. Corey Gardner (R-CO)
in his successful race against Democrat incumbent Mark Udall. Sen. Gardner (standing
foreground) spoke to IFDA members at the 2015 IFDA Washington Insight Conference.
He serves on four key Senate Committees including the Energy and Natural Resources
Committee, and the Commerce, Science and Transportation Committee.
Perry (R-PA) visited Ettline Foods Corporation in York, PA.
Ettline’s president and CEO Joe Ayoub (left) provided an
overview of the company’s operations and a tour of the
distribution center. A first term congressman, Rep. Perry sits
on the House Transportation and Infrastructure Committee.
Topics discussed included the truck driver shortage and the
need for highway maintenance.
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BIG OPPORTUNITY TO EDUCATE LAWMAKERS
Scale and Scope of Foodservice Distribution: At the 2016 Thomas Jefferson Awards reception, Ben E. Keith Foods President Mike Sweet talks to
Rep. French Hill (R-AR) about the company’s Dallas/Fort Worth facility. An aerial view of the facility was part of an infographic IFDA produced that
described foodservice distributor customers, the industry’s scale, and investments that distributors make. (See p. 22 for full infographic)
Tom Kurz Presented the IFDA Award for Distinguished
Industry Leadership: Tom Kurz (center), who recently retired
as VP and deputy general counsel at Sysco Corporation,
provided significant contributions to the industry through his
engagement in Washington, including efforts to educate the
DOD about practices in foodservice distribution. IFDA
Chairman Andy Mercier and IFDA President Mark Allen
presented the award at the 2016 IFDA Washington Insight
Conference.
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Recognized for Distinguished Service: Rep. Jeff Denham (R-CA) (center) was
presented the IFDA Thomas Jefferson Award for Distinguished Service as a key voice
on fiscal responsibility and on transportation issues. Craig Saladino (third from left),
president and CEO of Saladino’s Foodservice, presented the award at the 2016 IFDA
Washington Insights Conference.
TELLING YOUR STORY
Nobody Knows Your Business Better Than You: Dot Foods and Kohl Wholesale representatives met with Rep. Darin LaHood (R-IL) (left)
in April 2016 during a Capitol Hill visit. These visits by IFDA members are an important opportunity to help lawmakers understand your
business, discuss the impact of regulations and other government actions on your business, and to build personal relationships.
Congressman Denham Visits Sysco Central CA:
Labor Update: During a labor briefing, Lisa Baily, director of procurement and training with
PFG Customized Distribution, asks a question of Josh Ullman of Ullman Policy Advisors. The
IFDA Washington Insight Conference is an important opportunity to get answers about where
regulation and legislation might be headed and to understand the ramifications to a
foodservice distributor or the industry at large.
In October 2015, Rep. Jeff Denham (center) visited
Sysco Central California in Modesto. Liz Aspray,
president at the division, and Chris DeWitt, market
president-Pacific, provided a tour of the facility and
discussed a wide range of issues with Rep. Denham,
who serves on the U.S. House Committee on
Transportation.
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IFDA Benchmarking, Research & Communications
IFDA provides practical and actionable members-only research about key issues, and
benchmarking tools to measure performance. In addition, IFDA provides timely information
about the industry and Washington, and works to share the value of foodservice distribution
with all audiences.
Clearly Articulating the Value and Role
of Foodservice Distributors
Most people can readily think of a favorite
place to eat out, but know little about how
food gets to professional kitchens. We
have a simple message: Foodservice
Distributors Help Make Eating Out
Possible! Even further, IFDA has taken
positive steps to articulate the value and
role foodservice distributors play both
economically and in people’s daily lives.
In the past year, IFDA has released three
communication pieces detailing the scale
and scope of foodservice distribution, as
well as the customers that foodservice
distributors serve. The first is a video on
foodservice distributor operations that
reveals how products are handled from
arrival at the warehouse to delivery to an
operator customer (see facing page). The
second is an infographic IFDA members
used when talking about their company
with lawmakers during the 2016 IFDA
Washington Insight Conference (see
pages 22-23 of this report). And the third is
a detailed infographic for all audiences
that is available on the IFDA website page
“About Foodservice Distributors,” which is
one of the top ten most visited pages on
the IFDA Website every month.
We invite IFDA members to visit that page
and use these story lines with customers
and trading partners.
New Survey Provides Compensation
Data for Hourly Positions
The IFDA Human Resources Leadership
Committee helped develop the first-ever
hourly compensation survey for IFDA
members to provide compensation
profiles for both drivers and the
warehouse workforce. Results of the
survey were published in October 2015.
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The survey was conducted by Paradox
Compensation Advisors and includes
data from 434 distribution facilities and
more than 63,000 employees, and
compensation profiles on 14 different
positions. Those profiles are presented in
four different ways: national, regional,
state, and then by local market for major
metropolitan areas. Results were
provided free of charge to IFDA members
that participated. A print report is
available for purchase by IFDA members
who did not participate.
High Performance/Trends Revealed in
IFDA Operational Trends Survey
Warehouse and transportation
operations are part of the lifeblood of a
foodservice distributor’s business. Those
operations provide a competitive
advantage — from efficiencies that add
to the bottom line to exceptional service
levels provided to operator customers.
Every two years, IFDA conducts the
Operational Trends Survey among IFDA
members. The survey captures
performance results and trends in key
areas including inbound and outbound
warehouse operations, transportation
and delivery practices, and fuel and
energy metrics. The survey report also
shares results around regulatory issues.
Companies that participate receive the
results free of charge. IFDA member
companies that do not participate can
purchase the report.
Foodservice Essentials: Industry
Knowledge Made Easy
In 2015, IFDA and Technomic launched an
online program to help distributors train
associates on the intricacies of the
foodservice business that can otherwise
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take years to learn. Foodservice
Essentials includes 12 learning modules
that provide essential knowledge about
all sectors of the foodservice industry,
including: building trade relationships,
operator segment realities, cutting edge
menu insights, culinary trends, and
consumer demand and demographics.
This groundbreaking education can help
distributor personnel work more
effectively, better understand customer
needs, make vital industry connections,
and ultimately improve the bottom line.
Training includes competency testing at
the end of each module. Total training
time takes approximately 10-12 hours, or
about one hour for each module.
IFDA Daily Update Serves as News
Source for IFDA Members
Now in its thirteenth year of publication,
the IFDA Daily Update is an important
resource that helps IFDA members stay
informed about news in the food
industry, keeps them abreast of
developments that have implications for
their business, and shares information
about the IFDA community.
The IFDA Daily Update has an editorial
focus on hard news, including the day’s
top stories about foodservice
distributors, operators, and
manufacturers, plus other food industry
and market related news. The IFDA Daily
Update has an open rate far above top
industry averages and consistently
receives positive marks from IFDA
members. If you don’t receive this enewsletter, we recommend you try it by
visiting “www.ifdaonline.org/daily-updatesubscription.”
HELPING PEOPLE UNDERSTAND FOODSERVICE DISTRIBUTION
Telling the “How” and “Why” of Foodservice Distributor Operations: The IFDA Operations Leadership Committee recently spelled out each step
that foodservice distributors take with products — from the arrival at the dock door to delivery to a customer. IFDA transformed that into an easy to
understand narrative and worked with a whiteboard animation firm to bring it to life. IFDA members are using the video to help customers and supply
chain members better understand the value of foodservice distributors.
Valuable HR Tool: The IFDA Human Resources Leadership
Committee shaped the first-ever hourly compensation survey
to provide insights on driver and warehouse workforce
compensation by geographic region. This report received high
participation with data from 434 facilities.
Operations Leaders Shape Important Benchmarking: The IFDA Operational
Trends Survey Report helps IFDA members compare their own practices and
performance to a cross section of their peers. Use of the survey results can help
distributors find opportunities for improvement in inbound and outbound
warehouse practices. Above, a team of IFDA member operations leaders meet to
review benchmarks to be captured for the 2015 survey.
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Women in Foodservice Distribution: To support diversity efforts in foodservice distribution, IFDA began publishing interviews with women
thought leaders at IFDA member companies. In a recent interview, we talked with Lisa Dubs (center), who was hired as director of
organizational development at Ettline Foods in 2012. She now also oversees the marketing and purchasing departments, and is shown here
with Purchasing Manager Debra Weaver (left) and Marketing Manager Jennifer Sim.
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PERCENT
Average Daily
Open Rate
Hard Daily News for IFDA Members: The IFDA Daily Update
focuses on delivering the hard news of the day around the food
business. This newsletter also keeps the IFDA community
informed of breaking news around legislation and regulations,
IFDA programs, research, and benchmarking. If you wish to
receive the IFDA Daily Update, go to www.ifdaonline.org/dailyupdate-subscription to sign up.
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Keeping Members Informed about Government Issues
that Impact Your Business: The IFDA Insight is one of two
government e-newsletters that keep IFDA members up to date
on regulations and legislation, and provides resources for
taking action on these issues. The above edition provided
updates on hours of service, menu labeling, overtime
regulation, contractor blacklisting, and more. If you wish to
receive this e-newsletter, call IFDA at 703/532-9400.
Bringing People Up To Speed on Foodservice: During a break at the IFDA
SMart Conference, IFDA’s Mark Allen provided a demo of Foodservice Essentials,
a groundbreaking online program. Foodservice Essentials provides valuable
knowledge about foodservice trends, trading partner relationships, and more.
Timely Supply Chain Perspectives on GPOs:
Guidance on New Food
Safety Regs: In May 2016,
IFDA published guidance for
members around FDA’s final
rule for preventative controls
for human food, which
implements section 105 of the
Food Safety Modernization
Act. IFDA counsel Covington
& Burling LLP prepared the
manual with input from IFDA’s
Food Safety Leadership
Committee.
IFDA released a members-only report in 2015 that
provides a detailed assessment of the GPO marketplace.
The study, which was a follow-up to 2013 research, was
based on extensive surveys and discussions with
leading operators, distributors, manufacturers, and with
GPOs themselves.
One of the studies findings is that “perceived” cost
savings remain the driving factor for GPO usage among
operators, with total savings estimated to be close to 20
percent vs. buying on their own. Despite perceived cost
savings, there is noticeable erosion in satisfaction with
an operator’s primary GPO, with only 68 percent of
operators giving their GPO high marks, versus 78
percent in 2013 results. This comes at a time when
foodservice distributors and other sourcing alternatives
such as cash & carry have increased their focus on
transparency and additional value creation.
Major Insights on Independent Operator Views:
In January 2016, IFDA released a major report on independent
operator needs and preferences that was based upon a survey of
500 operators. This type of complementary, members-only
research provides IFDA members with insights that can help
them serve customers better and provides a competitive edge.
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TELLING THE STORY OF FOODSERVICE DISTRIBUTION
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Articulating the Value of Foodservice Distribution: Below is a reproduction of a 20-foot long infographic that was used at the 2016 IFDA Washington
Insight Conference. The graphic provided talking points for IFDA members to share with lawmakers attending the IFDA Thomas Jefferson Awards
reception, and was used in printed form as a leave behind at Congressional offices during Capitol Hill visits.
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2016 INTERNATIONA L FOODSERVICE DISTRIBUTORS ASSOCIATION
Board of Directors
Andrew Mercier, President & CEO, Merchants Foodservice, IFDA Chairman
John Tracy, Chief Executive Officer, Dot Foods, Inc., IFDA Vice Chairman
James Crawford, Chairman & CEO, Staunton Foods LLC, IFDA Treasurer
Mark S. Allen, Jr., President & CEO, IFDA
Joe Ayoub, President & CEO, Ettline Foods Corporation
William B. Day, EVP Merchandising, Sysco Corporation
Mark Harman, President, Stanz Foodservice, Inc.
Thomas Henning, President & CEO, Cash-Wa Distributing
Craig Hoskins, President & CEO, Performance Food Group - Customized
Fareed Khan, Chief Financial Officer, US Foods
Jeff King, President & COO, Reinhart Foodservice, LLC
Brooks Martin, President & COO, Martin Brothers Distributing Co., Inc.
W. Kent McClelland, Chief Executive Officer, Shamrock Foods Company
Douglas Minert, President & CEO, Food Services of America
Peter Mouskondis, President & CEO, Nicholas & Company, Inc.
Barry O’Connell, President & CEO, HFM FoodService
Stephen Push, Chief Executive Officer, Legacy Foodservice Alliance
Susan Ryan, President, Upper Lakes Foods, Inc.
Craig Saladino, President & CEO, Saladino’s Foodservice Distribution
Bob Stewart, Chief Executive Officer, UniPro Foodservice, Inc.
Malcolm Sullivan, Jr.,* Chief Executive Officer, Pate Dawson - Southern Foods
Mike Sweet, President, Ben E. Keith Foods
Rich Wolowski, President & COO North America, Gordon Food Service
Thomas A. Zatina,* President, McLane Foodservice, Inc.
*Past Board Chair
The IFDA Board of Directors: Committed to Creating Value
for the IFDA Community
IFDA is governed by a Board of Directors consisting of 24 industry
leaders. The IFDA Board meets twice a year to discuss priorities for
the association, new challenges and opportunities that might be
addressed through IFDA, and financial and governance issues.
Though each Board member has a different set of experiences, they
all have one thing in common — they are committed to creating
value that contributes to the success of IFDA member companies,
the industry, and the association.
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INTERNATIONAL FOODSERVICE DISTRIBUTORS ASSOCIATION MEMBERS
Delivering to Professional Kitchens Around the World
Foodservice distributors play a vital role in the foodservice industry, delivering food and other
products that professional kitchens need. In the U.S. alone, about 225 million meals are
purchased away from home every day. Whether it’s a meal at a favorite restaurant, a college, a
hospital, or other foodservice operation — a foodservice distributor helps make that meal
away from home possible.
A.I.S. Industries
Ace Endico Corp.
A.F. Wendling’s Foodservice
Amoje Industry
Avalon Foodservice, Inc.
Ballester Hermanos Inc.
Ben E. Keith Foods
BiRite Foodservice Distributors
Blue Line Foodservice Distribution
The Britt Hunt Company, LLC
Brown Foodservice, Inc.
Butts Foods, Inc.
C.A. Curtze Company
Cash-Wa Distributing
Centennial Foodservice
The Chefs’ Warehouse
Cheney Brothers, Inc.
Chex Finer Foods Inc.
Christ Panos Foods Corporation
CJ Freshway
Colabor Group Inc.
CRS OneSource
Daesang BestCo
Dawn Food Products
DBH Distributing, LLC
Deli-Boy, Inc.
Dennis Paper & Foodservice Company
DiCarlo Distributors, Inc.
Doerle Food Services, LLC
Dole & Bailey, Inc.
Dot Foods, Inc.
DUSO Food Distributors, Inc.
DVF Foodservice
Eby-Brown Company
Ellenbee Leggett Co., Inc.
Ettline Foods Corporation
Euclid Fish Company
EVCO Wholesale Food Corp.
F & A Food Sales, Inc.
F.A.B., Inc.
Farner-Bocken Company
Favorite Foods, Inc.
Federated Foodservice
Feesers, Inc.
Flanagan Foodservice Inc.
Florida Food Service, Inc.
FOODMERCE
FoodPRO
Food Services of America
Fortali Dist De Alim LTDA
Frasa International Trading NV.
G & C Foods
Ginsberg’s Foods, Inc.
Golbon
Gordon Food Service
Graves Menu Maker Foods
H & W Foodservice (Palama Holdings LLC)
Halsey Foodservice
Hansen Distribution Group
Harbor Wholesale Grocery Inc.
Henry’s Foods, Inc.
HFM FoodService
Holt Paper & Chemical Inc.
Honor Foods, Inc.
Horeca Totaal Brugge BVBA HPC
Foodservice
Hyundai Green Food
I Supply Co.
Inabata American Corporation
Independent Marketing Alliance
Indianhead Foodservice Distributor, Inc.
Integrated Foods, LLC
IWC Food Service
J & D Food Services
J. Kings Foodservice Professionals
Jacmar Foodservice Distribution, Inc.
Jake’s Finer Foods
Jangbogo Foodbank
Java BVBA
KAST Distributors, Inc.
Keck’s Food Service, Inc.
Kelley Foods of Alabama, Inc.
Kohl Wholesale
Kuna Foodservice
Labatt Food Service
Legacy Foodservice Alliance
Lentz Milling Company
M’s Food System
M.J. Kellner Company, Inc.
Maines Paper & Food Service, Inc.
Maplevale Farms, Inc.
Marco’s Pizza Distribution
Martin & Servera
Martin Bros. Distributing Co., Inc.
Mattingly Foods, Inc.
MBM Corporation
McDonald Wholesale Company
McLane Foodservice, Inc.
Merchants Foodservice
Merchants Grocery Co. Inc.
Merlino Foods
Mike Hudson Distributing
National DCP, LLC
Natures Cargo
Nicholas & Company, Inc.
Nordic Food Export ApS
Northern Haserot Food Service
Novick Brothers Corp.
Orrell’s Foodservice, Inc.
Our Home Co., Ltd.
PFS de Mexico, S.A. de C.V.
Palmer Food Services
Palo Alto Egg Company
Pate Dawson - Southern Foods
Penn Jersey Paper Co.
Performance Foodservice
Pocono ProFoods
Poultry Products Northeast
Presto ‘America’s Favorite Foods’
ProPacific Fresh
Proserv, S.A.
Quaker Valley Foods, Inc.
RDP Foodservice LLC
Red Diamond, Inc. Reddy Raw, Inc.
Reinhart Foodservice L.L.C.
Renzi Foodservice, Inc.
RRS Foodservice
RK Foodland
S & W Wholesale Foods, LLC
Saladino's Foodservice
Samyang Corp.
Saval Foodservice
Saville (Produce Source Partners)
Schiff’s Food Service, Inc.
SGC Foodservice
Shamrock Foods Company
Shinsegae Food
Sid Wainer & Son
Snow Cap Enterprises Ltd.
Sofo Foods of Georgia
Stanz Foodservice, Inc.
Star Services Corporation
Staunton Foods
Stewart Foodservice, Inc.
Suisan Company, Limited
Sutherland’s Foodservice, Inc.
Sysco Corporation
Table Fresh
Tankersley Foodservice LLC
Thomas O. Miller & Co., Inc.
Thurston Foods, Inc.
Troyer Foods, Inc.
UniPro Foodservice, Inc.
Upper Lakes Foods Inc.
US Foods
Van Eerden Foodservice
VIP Foodservice
Wabash Foodservice
Waugh Foods, Inc.
Wood Fruitticher Food Service
WooYang Frozen Foods Co. Ltd.
Y. Hata & Co., Ltd.
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2016 INTERNATIONA L FOODSERVICE DISTRIBUTORS ASSOCIATION
Partner and Allied Members
Our sincere thanks to IFDA’s Platinum, Gold, and Silver Most Valuable Partners, and to
IFDA Elite Sponsors, who provide additional support for IFDA Member Programs.
PLATINUM PARTNERS
GOLD PARTNERS
SILVER PARTNERS
IFDA ELITE SPONSORS
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IFDA Partner Members
IFDA Allied Members
AdvancePierre Foods, Inc.
Ajinomoto Windsor, Inc.
Azar Nut Company
C.H. Guenther & Son, Inc.
Campbell Soup Company
Cargill Foodservice
Cavendish Farms
Coca-Cola Foodservice
ConAgra Foodservice
Del Monte Foodservice
Dianne’s Fine Desserts, Inc.
Dole Packaged Foods
Dot Foods, Inc.
Ecolab, Inc.
General Mills
GP Professional
Hormel Foods
The J.M. Smucker Company
Keurig Green Mountain
Kraft Heinz Company
Lamb Weston
Land O’Lakes, Inc.
Lyons Magnus
Major Products
McCain Foods, Inc.
McCormick For Chefs
Michael Foods Inc.
Mondelez International
Nestlé Professional
NORPAC
Pactiv, LLC
Perdue Foods LLC
R3 Reliable Redistribution
Resource
Red Diamond, Inc.
Rema Foods
Rich Products Corporation
Roland Foods, LLC
SCA Americas
Schreiber Foods, Inc.
Schwan’s Food Service, Inc.
Schweid & Sons
Simplot
Sugar Foods Corporation
Sweet Street Desserts
Trident Seafoods Corporation
Tyson Food Service
Unilever Food Solutions
Ventura Foods
Wayne Farms LLC
WhiteWave Foods Company
Whole Harvest Foods
1WorldSync
AFS Technologies
Allison Transmission Division
Arrowstream, Inc.
Assa Abloy Entrance Systems
B & P Manufacturing
Barnes & Thornburg LLP
Cooling Concepts Trailer Leasing
Crusader Logistics Group LLC
EXTOL International
FG Products Inc.
FSE, Inc.
Flagship Logistics Group
Fleet Advantage, LLC
Flow-Rite Controls
Great Dane Trailers
Groom Energy Solutions
Grote Industries
Gruau USA Inc.
Hyundai Translead
Instructional Technologies, Inc.
INTELLEUM/Meal Ticket
International Telematics
J. J. Keller & Associates, Inc.
JFE Industries, LLC
Keiter Stephens Advisors
Kidron
Leyman Liftgates
Lytx
NACCO Material Handling Group Inc.
NCR
ORBCOMM Inc.
Penske
Perfect Commerce, LLC
PLM Trailer Leasing
Primus Builders, Inc.
Printronix
The Raymond Corporation
REB Storage Systems International
RefrigiWear, Inc.
Roadnet Technologies, Inc.
R.O.M. Corporation
Silver Eagle
SmartDrive Systems, Inc.
Telogis
Thermo King Corporation
Thomas M. Williams & Associates, Inc.
TMW Systems, Inc.
Trackmax
Utility Trailer Mfg. Company
Vanguard/CIMC
Wabash National Corporation
OUR PROMISE:
We care about foodservice
distributors, the people who put
the food in foodservice.
We work proactively to ensure that
our members prosper and thrive.
Whenever we can help, we will
help. We have the back of every
IFDA member company.
Helping Our Members Succeed
I NT E R N AT I O N A L F O O D S E RV I C E D I ST R I B U TO R S AS S O C I AT I O N
1410 Spring Hill Road, Suite 210, McLean, VA 22102
www.ifdaonline.org / P: (703) 532-9400