ba (hons) footwear product design
Transcription
ba (hons) footwear product design
ba (hons) footwear product design & development final major project euphemia a concept collection exploring sustainable product proposals for luxury footwear. materials, construction, aesthetic and product life have been examined and redesigned. the concept wedge icica relies on the principle of modular construction and mechanical grip to replace glue. the result is a striking shoe with components which can be separated (and recycled/ biodegraded) post consumption. NATURE MEETS TECHNOLOGY TO REDEFINE LUXURY materials have been heavily reconsidered and all cow leathers are organically tanned using traceable hides from british soil association certified organic cattle. exotics of fish and ostrich leg are sustainably sourced, a guaranteed meat industry by-product and produced in a tannery using naturally occuring geothermal enegergy. sole units are transparent bioresin, made from sustainable plant sources. even packaging is considered with bamboo fleece bags and embossed recycled boxes. helen furber is a final year ba footwear product design student at cordwainers london college of fashion. following work experience including y-3/slvr adidas and nicholas kirkwood, the euphemia colllection marks the start of an independant design career and realisation of personal design goals. concept board utilising sports footwear technology, original components were developed in collaboration with y-3 adidas. once modelled using cad software, components were then rapid prototyped and moulded. the result is a modular construction system which is both a more sustainable method of construction and a visually striking product. detail & inspiration board ICICA concept wedge modular pin construction ICICA COMPONENT SPECIFICATION: PINBED fall/winter 11/12 PINBED AA SECTION notes 17MM last:(SL) 1698 point sole components:ic1 contact:helen furber notes: BIO RESIN CASTING 3D MODEL #2 component 1mm allowance between pin bed and wedge for upper 4MM 6MM component spec structural pins 3D LAST BOTTOM GUAGE 3d cad modelling bioresin pinbed tooling construction organic leather sock upper bioresin wedge bioresin grips concept wedge photographs by david abrahams modular pin construction concept wedge with special thanks to every idividual and company who helped make this project a reality. in particular: nic galway (Y-3 adidas) leonid larianov (Y-3 adidas) sasha hoffman (Y-3 adidas) michelle houghton (Y-3 adidas) olga and her team (adidas) maurice taylor (adidas) kees van der graaf pawel wocial (studio van der graaf) david sweeney (industrial designer) peter hill (lcf digital fashion studio) philip delamore (lcf researcher) natalie fisher (stylist) david abrahams (photographer) ilona ludewig-mack (natureally leather) trever gill (that’s shoe biz) summeet bellara (iom3 materials technologist) oli (idc models) maj wiboe-engelmark, andy money & elliot rayner david saunders my family for their hugely generous & never ending support [email protected] www.helenfurber.com shoekitchen.blogspot.com +44 7531 027 433 www.Y-3.com www.sahobfg.com www.van-der-graaf.co.uk www.davidsweeneydesign.com www.fashion.arts.ac.uk/digital_fashion_studio.htm www.davidabrahams.co.uk www.natalie-fisher.co.uk www.natureally.co.uk www.iom3.org www.idc.uk.com sponsored by: sketchbook & development sketchbook inspiration ba (hons) footwear product design & development sketchbook inspiration ba (hons) footwear product design & development sketchbook inspiration ba (hons) footwear product design & development sketchbook inspiration ba (hons) footwear product design & development sketchbook inspiration ba (hons) footwear product design & development sketchbook inspiration ba (hons) footwear product design & development primary consumer research ba (hons) footwear product design & development primary consumer research ba (hons) footwear product design & development concept development ba (hons) footwear product design & development concept development ba (hons) footwear product design & development design development ba (hons) footwear product design & development design development ba (hons) footwear product design & development design development ba (hons) footwear product design & development rhino cad component development ba (hons) footwear product design & development rendered models of components & screenshots from animation ba (hons) footwear product design & development ICICA COMPONENT SPECIFICATION: LEATHER INSOLE fall/winter 11/12 notes AA SECTION C SECTION last:(SL) 1698 point sole components:ic1 contact:helen furber notes: LEATHER COLOUR TO MATCH LINING component MOULDED INSOLE LAST 1MM 5MM EMBOSSED LOGO INSOLE FITS DIRECTLY TO THE LAST. 10MM 20MM PINBED ER RB FU EN L HE M 5M 3M M BEVED, POLISEHD EDGES 15MM ICICA COMPONENT SPECIFICATION: PINBED fall/winter 11/12 PINBED AA SECTION notes 17MM last:(SL) 1698 point sole components:ic1 contact:helen furber notes: BIO RESIN CASTING 3D MODEL #2 component 1mm allowance between pin bed and wedge for upper 4MM 6MM structural pins 3D LAST BOTTOM GUAGE ICICA fall/winter 11/12 COMPONENT SPECIFICATION: UPPER cow/chiffon ostrich cow nubuck cow nubuck upper toe/binding foxing lining trimmed lining 5mm ostrich leather sports binding notes last:(SL) 1698 point sole components:ic1 contact:helen furber notes: chiffon rushed upper fitted to nubuck cow upper ykk stainless steel double ended stretch zip single upper piece with no back seam stitch & turn on all seams unless otherwise stated component ostrich leg toe cap cut with scales diminishing WHITE SHOE stitch & turn lining 3/4 reveal stitch and turn on topline cow cow ostrich cow stitch & turn cow leather upper upper toe/wings foxing lining ykk stainless steel double ended stretch zip stitch & turn on all seams unless otherwise stated ostrich leg toe cap cut with scales diminishing BLACK SHOE ostrich leg counter, cut with scales diminishing ICICA COMPONENT SPECIFICATION: WEDGE & GRIPS fall/winter 11/12 FRONT PERSPECTIVE AA SECTION REAR PERSPECTIVE 1mm notes last:(SL) 1698 point sole components:ic1 contact:helen furber notes: 53MM D CROSS SECTIONS D BIO RESIN CASTING 3D MODEL #2 component C B 13MM C 25MM 15MM B 9MM 60MM 35MM 3MM 50MM 25MM 9MM 9MM 1MM 60MM 47MM 25MM 35MM 40MM 35MM 50MM FOREPART GRIP WEDGE SOLE HEEL GRIP (BA) Hons Product Design and Development for the Fashion Industries: Cordwainers Footwear Year 4: (2009/10) FUR06184972 concept development helen furber 1.introduction Q: “Do you think that eco luxury has a future?” A: “I think that’s an investment opportunity!” -Martin Raymond, co-founder of The Future Laboratory & editor of Viewpoint Magazine (Appendix 3) This report investigates the current state of the Luxury Footwear Market and niche but expanding Ethical Fashion Market; exploring a potential hybrid business opportunity. Research concentrates on the European luxury goods sector with London a key focus and centre for research. 2.executive summary In a new-found era of frugality, the Luxury Goods Market must respond to new consumer attitudes towards consumption, addressing both the design of products aesthetically, and their business practise. Products must offer value in a truly luxurious sense: Experience, Quality, Craftsmanship, and increasingly sustainability. Despite the economic downturn ethics is still high on the social agenda and consumers expect companies to tackle the problems for them, via product and business innovation. Luxury consumers are concerned about social responsibility, and will expect it to be addressed. A significant business opportunity has presented itself with the discovery of a viable Organic leather supplier. No other ethical or luxury brand currently uses Soil Association Certified Organic leather in their products. Stella McCartney is the only established global luxury brand to have clearly adopted an ethical stance towards fashion, and to be utilising Organic and Sustainable materials within collections. Within footwear, all products are Vegan and do not use leather or animal products. However luxury consumers consider leather a sign of product quality; Organic leather would be a way to capture the socially responsible luxury consumer who still wishes to consume leather goods. It’s an untapped market and could prove lucrative. Ethical or not, Design and Quality are the number one factors when purchasing luxury footwear. Innovation in design aesthetics as well as sustainability must be undertaken to capture the market. 3.methodology Research Methodology incorporated Primary and Secondary research findings in both the Luxury Footwear and Ethical/Organic Sectors. Consumers and Industry figures from both sectors were consulted. 3.1 primary research i. consumer Original quantitative and qualitative Consumer research was undertaken in London in September 2009 and targeted two main consumer groups: Existing Organic Food Consumers and existing Luxury Goods Consumers. pddfi final year helen furber 1 concept development Organic Consumers Forty Organic Food consumers were targeted at multiple establishments selling Organic meat/groceries/food across London. Locations were selected from East to West and were chosen to include different levels of affluence in order to establish differing attitudes and spending habits. Consumers took part in a questionnaire (Appendix 13) which aimed to establish attitudes towards organic meat consumption, the reaction to (proposed) organic leather and gain an insight into current footwear spending habits and lifestyle. Surveys were conducted at different times in the day to include those in full-time working professions, and in differing locations across London to gain an insight into attitudes across different wealth categories. Luxury Goods Consumers Luxury goods consumers were targeted at established luxury department stores across London including Harrods, Harvey Nichols, Selfridges and Dover Street Market. Due to the difficulty in engaging luxury consumers, six participants took part in an extended questionnaire (Appendix 7) and informal interview, which aimed to establish current spending habits in luxury footwear, general lifestyle/affluence, and attitudes towards ethical fashion, organic meat and organic leather. 24 hour consumer snapshot: Willing participants were given a disposable camera and invited to record their personal lives and surroundings over a 24 hour period. This was collected and used to create a visual profile of the consumer from their perspective (see sketchbook) culminating in a visual consumer profile (Appendix 19) ii. industry Luxury Industry contact was initiated at the London College of Fashion “2010 Future Trend Webinar” (Appendix 3) hosted by Martin Raymond (The Future Laboratory, Editor Viewpoint Magazine), Tony Glenville (Colour Analyst and Fashion Journalist) and Jane Kellock (WGSN Senior Trend Analyst). Informal trade research was also undertaken at various opportunities including London Fashion Week Sep 09, Dover Street Market, Harrods and Y-3 adidas/Nicholas Kirkwood internships. Ethical/Organic Industry contact in the Ethical Fashion sector was initiated with the attendance of a Forum at the V&A (Fashion Matters: Ethics in Fashion) hosted by Sarah Ratty (Ethical Fashion Label Ciel Founder/Designer), Matilda Lee (Journalist – The Ecologist) and Christian Kemp Lewis (CEO of EDUN) (Appendix). Ethical Retailer Equa (London) was also interviewed (Appendix). Informal trade and consumer research was also undertaken at the “Underground Ethical Catwalk” (London) September 2009 (See Appendix 10). 3.2 secondary research Desk research was undertaken using Mintel Market Reports, Verdict Market Reports, WGSN Trend Prediction, Fashion Industry Press, International Press, Independent Organisations from specific fields (e.g The Luxury Institute, The Soil Association), consumer and trade association statistics and government statistics. “Culture Brailing” and “Viral Networking” techniques (Raymond, 2003) such as blog interaction and the 24-hour consumer snapshot (see Primary Consumer research) were also adopted in order to gain a more tactile insight into consumer and market feelings, and allow interaction “rather than reaction” pddfi final year helen furber 2 concept development 4. luxury goods market 4.1 global market summary “The definition of luxury goods is changing as consumers demand more from them... One cannot deny that the luxury industry is at a defining moment in its history.” (Luxury Institute, 2009) The Global Luxury Goods Market equated to €224.5bn globally in 2008 (Verdict, June 2009). Prior to the Financial Crisis (See appendix 1, 1.I) Luxury was thriving with LVMH CEO Bernard Arnault predicting “explosive growth over the next five years” in 2007 (Brown. 2007). However by February 2009 many luxury brands recorded double digit losses in the fourth quarter of 2008 (retailerdaily.com 2009). i. regional markets Regional markets occupy different stages of maturity (see 1.II/appendix 1,) with Europe the market leader - worth €86bn and 38% of global spend (Verdict 2009). This report will focus on the European market as a market leader in innovation and the proposed footwear concept would launch from London. ii. wealth/socio-economics “Luxury is no longer a single-tiered proposition” (The Future Laboratory, 2007). Luxury consumers are generally high wealth consumers and can be divided into wealth groups: HNWIs, (High New Worth Individuals) UHNWIs (Ultra High Net Worth Individuals) and NMAs (New Mass Affluents), and “Aspirational”. (see 1. III/appendix 1). Adopting the ACORN classification system (caci 2003), luxury consumers would fit into the ABC1 categories of “Wealthy Executives”, “Affluent Greys” and “Flourishing Families” (See Appendix 2). 4.2 factors affecting the luxury goods market i. financial Following the effects of the 2008 financial crisis global economies and wealth have changed with dramatic consequence for luxury goods. (See IV/Appendix 1) Reduction in global wealth Global GDP dropped 1.9% at the end of 2008 to 2%, (Merrill Lynch 2009). At the end of 2008, the world’s population of high net worth individuals (HNWIs) was down14.9% from the year before, while their wealth had dropped 19.5%. (Merill Lynch 2009). ii. social/cultural frugality The wake of the financial crisis has left many European countries in recession, which has severely affected consumer confidence in spending. 2008 saw “frugality come to the fore” (Verdict, June 2009) with cconsulting group Bain & Co. declaring consumers are now suffering from “luxury shame” - delaying the recovery of the luxury-goods industry (Passariello 2009). Luxury retailers report that consumers are now looking for products to last longer than for a short season, (Verdict June 2009) signalling a move away from the “fast fashion of recent years”, a pddfi final year helen furber 3 concept development feeling echoed by industry. At the 2008 WWD summit, Alber Ebaz (Lanvin Creative Director) declared, “Why is it that we sell fur coats in June and a bathing suit in January? .. I think that it’s time to go back to the essence. It’s time to start reflecting.” (WWD 2008 p10) A spending slowdown means that luxury brands have to work harder to convince consumers to buy. As a backlash to the lower quality, entry price offerings luxury brands had been capitalizing on with aspirational consumers, the truly wealthy are likely to look for quality, subtlety, and “embark on a move to understatement” (Verdict, June 2009). “People are looking for lasting quality not throwaway. Think of heirlooms. Luxury should be like buying a new heirloom. Something that employs real craftspeople” - Tony Glenville (appendix 4) Innovation in fashion communication The opening up of a trade event to consumers, a move away from the traditional catwalk format and the blurring of seasonal collections, were key strategic approaches to emerge from the recent round of fashion weeks.” (Rumsay, 2009) Following the effects of recession, designers downsized and many explored new ways to showcase collections. The increasing adoption of the internet in both luxury retailing and communication (e.g. blogs and live catwalk show streaming like Alexander McQueen SS10) mean that the public now have instant access to collections and designers are adopting it as a means of interaction. Rodarte designers Kate and Laura Mulleavy, recently invited 13 year old blogger Tavi Gevinson to their catwalk show and Marc Jacob’s famously named a bag after blogger bryanboy, (Rosman 2009) catapulting him to fame and signalling widespread acceptance of bloggers as a respected group within the industry. In order to maintain exclusivity and still appeal to the wealthy consumer, luxury brands will have to formulate new strategies to evolve their business and communication with customers, as well as innovating in product development to distinguish themselves from new players. Online retail is a necessity for any luxury brands that previously rejected it. considerate consumption: “eco” and social responsibility “A resounding 35% [of affluent Britains]say their high income makes them more responsible and socially and ethically aware” (Futures Laboratory 2008 p.18) With the media spotlight on sustainability, and social conscience, the public are increasingly concerned about where products are manufactured, materials they are made from, and how much they consume (Verdict July 2007). In a recent White Paper, The Luxury Institute stated, “For luxury goods that are not a necessity, it will be especially critical to prove social responsibility at the highest levels.” (Luxury Institute 2009 p. 18). Tom Ford speaking at the 2007 IHT Luxury conference declared, "Luxury is not going out of style. It needs to change its style.. We need to replace hollow with deep.” 4.3 luxury footwear Fashion/Clothing is the largest sector in luxury goods and in 2008 generated approximately €96.3bn (Verdict, June 2009). Within Fashion/Clothing, Handbags and Shoes (Accessories) are lucrative - where “accessories often generate a disproportionate share of [collection] profits.” (Verdict, June 2009). Mintel Predicts, “As it-bag fatigue sets in. Shoes, or watches and jewellery are seen as the likely heirs”. (Mintel 2008). pddfi final year helen furber 4 concept development The majority of luxury footwear offerings are from established apparel brands who have diversified. There are however a number of key footwear-specific companies – often heritage brands – who have established themselves in the ready-to-wear market (e.g. Christian Louboutin, Salvatore Ferragamo) and a rising number of new key players (Nicholas Kirkwood, Camilla Skovgaard. Brand positioning analysed market prominence, against price and design aesthetic (Appendix 4) i. consumer research Primary market research in luxury footwear was undertaken in September 2009. (See Methodology 3.1 I). Research Analysis (Appendix 5), Research Raw Data (Appendix 6). Key Findings: Two core consumer groups were established: “Experimentals” and “Settleds” (See Appendix 5: 9) 100% of Experimental consumers shopped at least once a week, travel frequently “for recreation” (despite the recession), spend on average £250 - £500 per pair of shoes and buy 1 –2 pairs per month (see Appendix 5: 7.8,10). They were typically younger consumers, aged 20 – 27, living alone, and favouring more avant-garde design. “Settled” consumers were at a later “life-stage”, all were married, all had children, and all said they shopped “Once a month” or “When I have time”. They tended to prefer more traditional design aesthetics, for example from brands like Prada and Brian Atwood. (Appendix _ 1-7, 9). When purchasing footwear, Design and Quality were the most important factors between both consumer groups. (See Appendix 5: 11) Whilst only 33% of consumers already purchase “ethical/organic” fashion, of those that don’t at least 50% commented that they would buy more if there were more choice/better quality available. (See Appendix, 5:12) 4.4 key outcomes “Women are not going to stop shopping; they are going to shop differently” Albar Elbaz (WWD, 2008 p12) Entering an era of “conscious consumption”, luxury goods must respond to consumer attitudes and newly raised expectations, addressing both the design of products and their business practise. Products must offer value in a luxury sense: Experience, Quality, Craftsmanship, and provide the luxury consumer with the solution they are looking for. In a business which relies on traditional practises and heritage, brands must learn to react to new consumer behaviour and technology quickly, and embrace it - as opposed to resisting it as previously – in order to remain competitive. Luxury consumers are concerned about social responsibility and will increasingly expect it to be addressed. pddfi final year helen furber 5 concept development 5. ethical & organic market For the purpose of this report, Ethical products are products which take into consideration the impact of production on the environment and those manufacturing them. Organic refers to “produce and other ingredients grown without the use of pesticides, synthetic fertilizers, sewage sludge, genetically modified organisms, or ionizing radiation. Animals that produce meat, poultry, eggs, and dairy products do not take antibiotics or growth hormones.” (organic.org 2009) 5.1 green is here to stay “Household expenditure on ethical goods and services has almost doubled in the past five years: an increase of 81%” (Co-Operative Bank 2007 p.5) In response to the growing concern over climate change, environmental and ethical issues have been pressed upon consumers by the media, governments and society at large: “Across eight separate indicators, between 1999 and 2007, UK consumers, across all age groups, reported an increased predisposition to ethical behaviours” (Co-Operative Bank 2007 p4). “Consumers want a more sustainable approach. A higher global awareness of issues has made it increasingly appropriate for companies to invest in more ethical processes and sustainability.” - Paul Taylor Senior apparel designer, Puma. (Drapers, 2009) 5.2 market summary “Six per cent of the UK adult population (2.8 million people) are committed ethical consumers, shopping for ethical products and services every week” (Co-Operative Bank 2007 p3). The overall Ethical market in the UK was worth £32.3bn in 2007, an increase of 9% on 2006. (Co-Operative Bank 2007 p4). The market can broadly be segmented as follows: Ethical food and drink, Eco-travel and Transport, Ethical Personal Products, Community and Ethical Finance. Despite the recession forcing people to curb spending on Organic products, Ipmost Moris Research reports the underlying reasons for a shift in “considerate consumption” still exist, and that “as of September [2008], three-quarters of the British public say it is more important for a company to be responsible in tough economic times," (Davies 2009). i. ethical fashion “I think the consumer has to act responsibly in terms of the things he or she buys, and to start limiting the demand on products that are environmentally unfriendly.” – Stella McCartney (Lee 2009) There are four main facets of ethical fashion: 1. “Sustainable” Materials: Materials considered more environmentally friendly, often adopting plant-based fibres, sometimes Organic (particularly where cotton is concerned) and avoiding the use of ecologically damaging dyes/finishing products. 2. Recycled: “Up-cycling” or the re-use of existing garments/textiles into new products. 3. Ethical/Fair-trade supply chain: Ensuring manufacture of products does not exploit those producing raw material/manufacturing final products. 4. Product Life-cycle: Addressing the life-cycle of the product and the effects of its disposal after consumption. pddfi final year helen furber 6 concept development Fashion brands (such as Tom’s shoes or Merci in Paris) are also increasingly developing business strategies based around Philanthropic retailing. Despite being a small market, “non-ethical high street leaders including H&M, Topshop, and Marks & Spencer, recently launched Organic Cotton ranges. Organic and ethical ranges can be seen as a way of adding value in the same way designer and celebrity ranges have previously, convincing the frugal to spend. However Martin Raymond warns, “At the moment “eco” is stuck onto a product to try and sell. Ultimately brands will have to do it to exist.” (Appendix 3) 5.3 ethical footwear i. market overview (Brand Positioning Analysis: Appendix 8) The ethical footwear market is still a relatively niche market. Few ethical footwear brands have broken into the mainstream, and Stella McCartney is the only luxury brand to offer vegan footwear (September 2009). “Ethical” footwear is used to describe many different approaches to responsibility in footwear manufacturing, with the main category being Vegan/Vegetarian footwear: Footwear made without the use of leather or animal products. (For Overview of the Leather Industry and Issues in the Market see Appendix 9) Increasingly other approaches have been adopted such as that of PoZu, who make biodegradable slippers, Hetty Rose who makes bespoke footwear from recycled textiles and many companies incorporating more sustainable materials such as recycled plastic, rubber, organic, cotton and hemp etc. in products. iii organic consumer research Q: “So do you find it hard to find [vegan] shoes you like then?” A: “Yeah they tend to be really old looking or just awful! That’s why I just buy the plastic ones” (Vegan consumer insight – Underground ethical catwalk 2009 (Appendix) Research into the Organic meat and ethical fashion consumer markets was undertaken in London in September 2009 (See Methodology 3.1 I). Key Findings: The largest age categories were the younger categories suggesting younger but financially secure consumers are the main Organic consumers. (See Appendix :1) The consumption of Organic meat reduced according to affluence, signalled by Postcode. (See Appendix 20) Main reasons for Organic meat consumption were for quality of meat (32%) followed by welfare (27%) with 31% buying “most of the time”, and 24% “ every time”. 80% said they would but interested in Organic leather products if they were available with the remaining 20% citing high price as a deterrent. 67.5% of Organic meat consumers do not currently buy ethical fashion, believing it to be “old-looking”, “ugly” and “overpriced”, so design is still key. When purchasing footwear, Quality and Comfort (both 72.5%) were the most important factors, followed by Price (70%) and Design (60%). 5.4 key outcome Despite buying Organic meat, consumers did not want to pay more for Organic footwear. pddfi final year helen furber 7 concept development i.the future of luxury is considered consumption. 100% of luxury consumers surveyed agreed they would buy Organic Leather products if the Quality and Design were of a high enough standard; “there simply is nothing available!” The Soil Association (SA) is the British body for certifying Organic Products. SA Organic certification for animals means that besides the prohibited administration of hormones and antibiotics (given to cattle), “animal cruelty is prohibited and a truly free-range life for farm animals is guaranteed”. SA standards, “rigorously protect all aspects of animal well-being - from rearing, feeding and shelter, to transportation and slaughter.” As of September 2009, Natureally is the only tannery producing hides which could viably go into production of footwear, traceably sourced from UK Soil Association Certified British beef cattle. Skins are tanned using a Vegetable Tanning process (adopting the use of vegetable extracts as opposed to chrome chemicals) in a German tannery, which is certified free of harmful substances by German certification TUV (www.natureally.co.uk/origin). 6. concept proposal We’re not trying to understand what the customer wants, but to bring our customers into our world, to convince them via the product.” Patrick Tomas, President, Hermès. (Lucian, 2009 p.14) 6.1 summary Following analysis of the ethical and luxury goods markets, an overlapping business opportunity has been identified. Luxury consumers are trying to be more socially responsible, but cannot find satisfactory products. The current Ethical footwear offerings do not compete with offerings in the luxury footwear sector; the market is unchallenged. As yet, no ethical or luxury brand has adopted the use of certified organic leather in their products. Essentially, this is an entirely new market opportunity. The cradle-to-cradle mindset in developing products and businesses must be adopted. Product innovation and business will be designed to be as environmentally friendly as possible, and take a clear stance on social responsibility. The life-cycle of products must be considered at the design phase. Innovation will be pushed forward with the use of rapid prototyping technology to explore new methods of construction, simultaneously enhancing functionality, comfort and design aesthetics. 6.2 concept i. technological innovation “Design = Bottom Line. It’s not about pretty shapes, but about the function of those shapes. It’s not about technology but about how high tech is applied through the product for the consumers use.” Bruce Nusbaum. (Myerson, 2001 p.51) There appears to be an opportunity for technology such as Rapid Prototyping/Smart Materials adopted in the development of performance footwear to be applied to high-fashion footwear, enhancing form and function. Y-3 (adidas) was the first brand to bridge the gap between sports and fashion, and Balenciaga is possibly the only luxury brand exploring these processes in any real depth. If technology could be utilised to enhance comfort or create bespoke elements in pddfi final year helen furber 8 concept development footwear, this could prove lucrative. The aesthetics of heritage adidas products and their crude development is inspiring to explore, and combined with luxurious materials and a considered approach to design should create a unique, avante-guard product (see initial visual concept board: Appendix 15) ii. organic/”ethical” leather Consumers purchase Organic meat, why can’t they purchase Organic Leather?.. Whilst many consider leather to be unethical, luxury consumers are unwilling to give up it up (See Appendix _, 12). Organic leather could bridge the gap between responsibility and luxury. Upper, lining and sole bend leathers will be sourced from Natureally, offering a luxury product using truly humanely and sustainably sourced leathers. To supplement the demand for exotic skins which are often adopted in the luxury industry – and which are wholly unethical – veg-tanned fish skin will be adopted. A by-product of the food industry, Atlantic leathers is a small Icelandic tannery which sources skins from sustainable fish stock killed for food and tans them using traditional vegetable tanning methods. Water use (profuse in tanning) is sourced from a natural geothermal resource and electricity from a hydroelectric power station. (www.atlanticleather.is) iii. sustainability concept “Your products should not be compromised in any way just because they’re environmentally friendly.”- Stella McCartney (Lee, M. 2009) Upper Outside of leather, any upper materials will be responsibly sourced. Triple layer warp knit mesh, (most commonly found in sports performance shoes) will be developed using post-consumer recycled PET, in bespoke panelling being both a functional and striking feature of the shoes. Any Synthetic upper materials will also be sourced from recycled PET and kept to a minimum. Any natural-fibre based materials will be organic. Components Internal components will be recycled where possible, for example insole boards (if used), and any glues will be water based as opposed to solvent based. Product Lifecycle Where possible, research into product lifecycle will be undertaken, however as the nature of luxury goods is that of longevity, more weight will be given to sustainable sourcing. Packaging Packaging will also be considered and recycled board for shoe boxes sourced to a high enough quality. Footwear dust-bags will utilise organic cotton. 6.3 market strategy i. usp Technological Innovation + Organic Leather + Sustainability.. No other luxury brand has more than one element at present. ii. tows – strategic audit TOWS analysis “allows the entrepreneur to design strategic solutions to the information discovered through SWOT analysis.” (Gundry & Kickell 2007 p.41). TOWS analysis of the concept proposal was undertaken and strategies for success explored. (See Appendix 16) pddfi final year helen furber 9 concept development iii. gap analysis Brand positioning was explored with a gap analysis (Appendix 17). With no other direct competitor in the Organic Leather Market, the potential for positioning is completely open. Innovation and avante-guard design aesthetic was a key driver for the luxury consumers surveyed, and remains central to the concept proposal. The exploration of rapid prototyping techniques to explore new ways of innovation in construction, aiding comfort, functionality and sustainable manufacturing will be a key aspect of design and a further USP. For that reason no direct positioning has been established as no other brand is currently doing this - rather an indication of where the brand might sit with competitors. Main Competitor Brands were analysed individually. (see Appendix 18). 6.4 consumer Following the outcome of consumer research, two core consumer groups were established. Based on preference for avante-guard design, The Experimental Consumer group will be targeted: “experimental” Consumer Profile (appendix 19): ACORN ABC1 classification/Parent ABC1 Aged 20 – 27 Lives Alone/Rents Single/Partner but not Married High Disposable Income Working a well- paid job/affluent family Well Educated [Fashion]Shops at least once a week Follows Fashion: Magazines, Blogs, Shops for real catwalk pieces Looks for unique pieces (hence likes vintage)/avante-guard design Mixes uber lux with high street cool, e.g. Converse/Hunter Wellies/Balenciaga in one photo Invests in health: Selective with food choices, buys Organic, high spend on beauty products/cosmetics Buys luxury at all levels from Groceries to toiletries/cosmetics as well as fashion Values Design/Quality the most but increasingly considers ethics 6.5 further considerations Product Mix/Range Planning The range will consist of flat and heeled shoes for women. A balance between wearable and more editorial/conceptual pieces will be met to ensure that press attention is gained and the brand is firmly positioned in the luxury arena. Price Price will be high to position the brand in the luxury market and to cover the significantly more expensive cost of Organic leather. Place Product will be launched in London and would initially retail through exclusive department store channels/online to align the product with established luxury. Manufacture Manufacture would take place in Italy to ensure high quality and for intrinsic value of “Made in Italy”. pddfi final year helen furber 10 concept development Marketing Clear communication of brand values is imperative, as well as honesty and clarity in supply chain. Following initial sampling a website would be developed and stylists/press consulted. Full range development and sampling would take place in time for London Fashion Week October 2010. Showcasing of the shoes would be intended (possible alliance with newly launched “EcoCouture” brand Ada Zanditon one opportunity). Depending on success an alternative approach might be to develop the range as a diffusion/expansion of an existing luxury brand such as Balenciaga who has not yet approached an ethical collection. Advertising Initial promotion of the brand would be via courting Fashion Press to establish the product on the market. Brand Appeal Focus Group A focus group will be held with luxury consumers following development of branding ideas to ensure correct identity is built. Project Critical Path (See Appendix) 6.6 conclusion With the strategic launch of a luxury footwear range utilising Soil Association Certified Organic Leather, technological innovation and a sustainable approach to luxury, demand for considered products in the luxury footwear market will be met and the market seized. pddfi final year helen furber 11 concept development appendices pddfi final year helen furber 12 concept development appendix 1 global luxury goods detailed market analysis market overview “The definition of luxury goods is changing as consumers demand more from them... One cannot deny that the luxury industry is at a defining moment in its history.” (Luxury Institute, July 2009) Luxury Goods, or “High-end non-food products” (Verdict, June 2009), with an “intrinsic value which is not material, but linked to the evocative brand image”, (Euromonitor International, November 2001) “are sold in selective distribution outlets with specific designs, creativity and value that make the items unique.” (Euromonitor International, November 2001). The Global luxury goods market equated to €224.5bn globally in 2008 (Verdict, June 2009). i. recession Summary Turbulance in the US econonomy, the US housing downturn and the September 2008 collapse of Lehmen Brothers bank sparked a wall-street upheaval which developed into what’s termed the global “fincial crisis” towards the end of 2008. This precipitated a global recession with the US declaring “[The] Economy began shrinking in December 2007” (MSNBC 2008) December 2008, and the UK entering recession in January 2009 (BBC 2009). Consumer confidence dried up and disposable income evaporated. Prior to the Financial Crisis the Global Luxury Goods Market was thriving with LVMH CEO Bernard Arnault predicting “explosive growth over the next five years” in 2007 (Brown, J. 2007). 17th October 2008 The Daily Telegraph headline read “Financial crisis: Luxury brands boom as rich fly to quality” (Fellowes, J. 2008) however by February 2009 many luxury brands recorded double digit losses in the fourth quarter of 2008 (retailerdaily.com 2009). ii. regional markets Regional Markets occupy different stages of maturity and for the purpose of this report Verdict (June 2009) Market divisions have been adopted: 1. 2. 3. 4. 5. Europe, including Russia and all countries on the European continent The Americas: primarily the USA Japan Asia Pacific: China, India, and Australasia Middle East and Others: primarily the Middle East Europe €86bn 38% of global spend. Established as the home of luxury; the majority of luxury brands originate in Europe, where three of the four “Big” Fashion Weeks (London, Paris, Milan) take place. Despite the IMF forecasting pddfi final year helen furber 13 concept development dramatic annual decline in Euro GDP (-14.3%) in 2009 & 11.5% unemployment for 2010 (Verdict 2009) Europe remains the largest regional market, possibly compensated by high levels of tourism. Americas €56.9bn 25% of global spend Home to the final “Big” Fashion Week (New York) the US luxury market was hit heavily by the recession, and suffered “a sharp deterioration in the second half of the year.” (Verdict, June 2009). Asia Pacific (excl. Japan) €41.8bn 19% of global spend Though still developing, China and India were defined as “fast-growing new entrants to the market” by Bernard Arnault (LVMH CEO) in 2007 (Smale, A. 2007) and despite feeling the effects of the recession “Sales in China were 56% higher in September 2009 compared with a year earlier.” (Curtin, M. October 2009). Japan €29.9bn Expenditure 13% share Once considered “the only country in the world where luxury products were considered mass market” (Tabuchi, H. September 2009), The Japanese Economy is reliant on exports, which “[fell] off a cliff” (Verdict, June 2009), after the financial crisis. Japan was “Among the hardest hit by the global economic crisis.. Sales at Louis Vuitton (the nation’s favourite handbag), plunged 20 percent in the first six months of 2009.” (Tabuchi, H. September 2009) Middle East and Others €10bn Expenditure 5% of global spend The middle east is a relatively new, small market but experienced rapid building development “in particular of huge luxury shopping areas since 2004” (Verdict 2007). “Bain expects sales of luxury items to rise 2% in the Middle East this year” (ameinfo.com April 2009). Regional Analysis based on 2008 data (Verdict, June 2009) pddfi final year helen furber 14 concept development iii. wealth classifications The Future Laboratory Futures Report: Luxury 2008, proposes“five stages of luxury” consumerism and states “luxury is no longer a single-tiered proposition” (The Future Laboratory, November 2007). The largest high-wealth population remains North America, followed by Europe, Asia Pacific and Latin America respectively. Within high wealth populations, wealth can be separated into categories according to assets: source: merrill lynch world wealth report 2009 (p.11) HNWIs “High Net worth individuals” (HNWI’s) or individuals with “more than US$1 million in financial assets” (Merrill Lynch, 2007) increased to 9.5 million in 2006 (Merrill Lynch, 2007) with “luxury collectibles account[ing] for the largest spend”. (Merrill Lynch, 2007). HNWI wealth totalled US$37.2 trillion, representing an 11.4% gain since 2005. (Merrill Lynch, 2007) fuelling growth of the luxury goods industry. At the end of 2008, the • world’s population of HNWIs was down 14.9% from the year before, while their wealth had dropped 19.5%.(Merrill Lynch, 2009) Fig.2 HNWI World Wealth Distribution (Merrill Lynch 2009) UHNWIs Ultra-High Net Worth Individuals (UHNWIs) or individuals who hold “at least US$30 million in investable assets” (Merrill Lynch, 2007) grew to 94,970, in 2006 - an 11.3% gain, up from a 10.2% gain in 2005. (Merrill Lynch, 2007). Following the Financial Crisis (see __) UHNWIs experienced a sharp decline (-24.6%) globally (Merrill Lynch, 2009) largely due to the “group’s partiality for more aggressive products” (which often result in higher earnings/higher losses) “and pushed a large number of Ultra-HNWIs down into the ‘mid-tier millionaire’ bracket.” (Merrill Lynch, 2009) NMAs NMAs New Mass Affluents/emerging affluents at the lower end of the spectrum. “TNS defines "emerging affluent" as households with a net worth between $100,000 and $500,000, excluding primary residences. [2005] they number 24.5 million, up from 23.9 million in 2004. (Sahadi, J. 2005). pddfi final year helen furber 15 concept development Aspirational Prior to the Financial Crisis “the U.K.—and certainly the U.S.—had demonstrated unsustainable spending patterns”.(Merrill Lynch, 2009). In the UK in 2006 consumer spending reached a record £1 trillion and luxury items saw the largest growth, “up 57% between 1995 and 2005” (Lewis, P.). Easy credit encouraged lower socio-economic groups to enter the luxury market. In the build-up to the Financial Crisis, credit dried up and in August 08 UK consumer disposable income reached its lowest level in 11 years (Gilmore, G. 2008): “Instead of shopping for luxuries, the aspirational consumers are now just trying to cover their basic expenses” says Milton Pedraza, CEO the Luxury Institute (Dolliver,M. 2009). “The luxury market is set to descend from this illusory cloud of everyone being wealthy back down to how it was before - serving the very few with the very expensive. (Beaumont-Thomas, B. 2008). iv. market factors a. Wealth Reduction Global GDP was down 1.9% at the end of 2008 to 2%, equating to a global decrease in wealth. (Merrill Lynch 2009). At the end of 2008, the world’s population of high net worth individuals (HNWIs1) was down14.9% from the year before, while their wealth had dropped 19.5%. (Merill Lynch 2009). b. Travel A reduction in tourism may contribute to under-performing sales in luxury goods (particularly in Europe) where “80% of purchases by Asians were made when they go abroad, and as much as 30% of developed market sales (e.g. in Europe) is attributed to emerging market customers as they travel.” (Pittilla, M. November 2008) c. Developing markets “There had been a general consensus that certain emerging economies, such as the BRIC nations (Brazil, Russia, India, China), were in a stage of “decoupling”, or “had strengthened to the point that they no longer relied on mature economies for growth.” (Merrill Lynch 2009) While this proved not to be the case, there is strong growth potential: “The combined wealth of Asia Pacific’s HNWIs is estimated to grow at 8.8% annually till 2018, which is faster than the global average of 7.1% (bloombergutv.com, Oct 2009). Speaking at the 2008 Luxury Briefing Conference, Accenture Managing Partner Richard Wildman reflected that “emerging markets [were] driving the bulk of sales in recent years,” predicting that,“By 2010, some 40% of total luxury sales could be generated by BRIC markets.” (Pittilla, M. November 2008). However emerging markets have typically looked to the mature markets for direction, so innovation and development is still likely to occur here. d. Retail distribution Department stores have been the main distribution channel for luxury product. The two biggest department store markets, Germany and the UK, have under-performed in recent years.(Verdict June 2009) and increasingly brands have been expanding own store presence. Luxury brands had also been notoriously slow to adopt online retailing strategies but with the success of luxury online stores such as net-a-porter, are increasingly recognising the need for online presence. e. currency As European currency has weakened following the financial crisis, “Future overseas sourcing will become far more expensive”. (Rumsay, 2009) meaning brands will have to cover rising costs of manufacture, and decide how this is passed on to the consumer. pddfi final year helen furber 16 concept development appendix 2 acorn socio-economic classification Fig 1 ACORN ABC1 Category Source: (caci, 2009) pddfi final year helen furber 17 concept development appendix 3 notes: lcf hosts trend intelligence 2010 webinar 22.09.09 Martin Raymond: Co-founder/Strategy & Inslight Director of The Futures Laboratory, Editor of Viewpoint Magazine. Tony Glenville: Colour Analysist (CMB)/Freelance Fashion Journalist for Vogue, Harpers etc/Fashion Lecturer Jane Kellock: WGSN Senior Trend Consultant (Previously head of design at Topshop) martin Raymond “alphalux” visual presentation Luxury and how it’s changing: Luxury will go back to its roots: Heritage Simplification Understanding Austerity Brand Quietness* Localised Sense of Self Trend Drivers: Fall off in spending: 7% in last quarter Russia, Brazil, India, China..not going to save luxury as previously predicted. Instead REDEFINE LUXURY. People want value! Luxury has to deliver on all fronts: o Longevity o Emotion o Variety o Valueness o FOCUS ON LOCAL Trend Directions: Rough Lux: Urban archaeology..rawness/roughness/artisanal curated connotations “Blingmalism”: Lustre with simplicity Heritage Modern: Old brought back. Contemporary but with clear values and consideration. Philanthropic retail: Eco & discounts from Gucci, de Beers, YSL etc..also charity. Sustainability: People are more cautious – back to slowness pddfi final year helen furber 18 concept development tony glenville Slowdown 2010/11 We start to want integrity when purchasing. MONOCHROME colours really important. Sophisticated Basics must be there. Safer options. GREYS: Now an established colour. “Silent Grey”. Assemble own fabrics with layering...New Lux: Chanel – fabrics MADE in-house. NEW BLING: Subtle silver: Fluidity. Resurgance in the old..SILENT CHIC..silent films. mood Even at high street there’s surprising quality. Drapery: Reassuring..luxurious. Covered in Fabric. Feel Good in your skin Mixing textures “the borrowers” Urban Charm..retro NY Eco: There is substance! It’s here to stay! Conserve what we have. Craft focus. Twilight: Natural Colours, rich, desirable, don’t shout Le Circqu: Got to have some fun! Red. Schiaparelli. 1940’s. Eccentrism & Individual chic: You as yourself and confident Calm down: Valentina jane kellock How to use wgsn Growth from bi-annual to daily web interface. Information collection from everywhere including blogs: Favourites including LS:N/D.cipher/fashionation/de zeen/y pulse/ ASVOF/PSFK design/bibliodyssey/know the rest.. WGSN Inspire & inform: Update: Confirm: TRENDS q&a Q: How can fashion consumers give to charity? MR: Give back not on just a public platform but with philanthropy and transparent working. Philanthropy not just a marketing tool, but really genuine. Q: How do trends work? TG: Cyclicle and in various cycles with their own timelines. Trendsetters are not really trying to be trendsetters but rather follow instinct and design by heart, and come and go out of fashion moments, e.g Galliano. Q: If you don’t have access to expensive trend forecasting like WGSN how can you forecast on a budget? JK: Use research and info! That’s all WGSN does..it’s out there. The world is full of free info you just have to look for it. pddfi final year helen furber 19 concept development MY Q: Do you think that “eco luxury” has a future? MR: I think that’s an investment opportunity! TG: Even though MR/JK/TG didn’t collude, the presentations were saying the same things..People are looking for lasting quality not throwaway. Think of heirlooms. Luxury should be like buying a new heirloom. Something that employs real craftspeople and is maybe not fully green/sustainable but is “eco” in so far as intended to be kept for a long time and not throwaway. MR: A lot of manufacturing processes will have to follow new legislation. Brands WILL have to change. Luxury at it’s heart was about sustainability in that it was handed down and everything was used from animal processes etc. At the moment “eco” is stuck onto a product to try and sell. Ultimately brands will have to do it to exist. Q: Where can you go for inspiration? JK: Not just the internet! Follow your INSTINCT! MR: Anything on the internet is already dead. END Spoke to Jane Kellock and Tony Glenville about my final project ideas and using organic leather and both agreed if it was possible it was a great idea! Q: “do you think that eco luxury has a future?” A: “i think that’s an investment opportunity!” martin raymond trend analyst, cofounder of the futures laboratory & editor of viewpoint magazine pddfi final year helen furber 20 concept development appendix 4 luxury ftw brand positioning pddfi final year helen furber 21 concept development appendix 5 luxury consumer research analysis 6 Luxury consumers in London were surveyed about their footwear purchasing habits as well as attitudes towards ethical/organic products (See Appendix _ and _for sample questionnaire and _ for raw data). summary of findings 1. Age Consumer age ranged from 20 – 47, with the majority of consumers falling into different age categories. (see Fig. 1) 2. Relationship Status Relationship status was a key indicator of consumer mindset, or “life-stage” with 50% of participants being Married. (see fig 2.) 3. Dependants Of the Participants who were married, 100% of them had children and 0% of the non-married participants had children. (see fig. 3) 4. Living Situation Living Situation was also taken as an idicator of wealth and “life-stage”. 50% of participants live alone and 50% of participants live in a family household. (See fig 4)The participants who lived in a family household were also the participants who were married with children. 5. Postcode Analysis Due to the small sample size, and refusal to disclose postcode by two participants, the postcode analysis is unreliable. (see fig. 5)Postcodes (an indicator of wealth) were intended to be utilised in providing a geographical overview of the London Luxury population. Results were taken and combined with results from a second research study into ethical consumers and plotted on a postcode area map of London. (see Appendix).The aim was to provide an overview of luxury consumer demographics in the city vs. areas with a high population of ethical consumers, to establish target consumers. 6. Occupation Occupations - also taken as an indicator of wealth – were assigned ACORN categories (See fig 6.) Though still of a high socio-economic level, some occupations were not of a level to predict extreme wealth, suggesting affluence was inherited, particularly in the younger participants. This was certainly the case of the Profiled Consumer (see Appendix). 7. Shopping Habits Participants were asked why they shop in the store they were approached in (one of the luxury department stores Harrods, Harvey Nicholas, Dover Street Market or Selfridges). Design and Quality were of equal importance (36%) with fit, and service last at 7%. (see fig 7.) When shopping specifically for shoes, Vintage Shops and Harvey Nichols were the most popular (67%) followed by Dover Street Market (50%). Selfridges, Harrods, Browns and Sloane Street boutiques were all equally popular (33%). (See fig. 8) Most popular reasons for why consumers shop there were “Wide Choice”, “High Quality Product and “Exclusive Product” (all 18%). “Nice Environment” and “Convenient Location” were next (both 9%) followed by Personalisation (5%). (see fig. 9.) pddfi final year helen furber 22 concept development 100% of younger participants Shopped for fashion at least once a week. Older participants shopped “Once a month” or “When I have time”. (see fig 10.) 5 out of the 6 participants purchase luxury goods online, with 4 out of those 5 shopping at neta-porter.com. (see fig 11.) 8. Travel Frequency of travel can be an indicator of lifestyle and wealth. 50% of participants travel frequently in leisure time, typically a signal of high wealth. 1 participant travelled a lot “on business”, and 2 “a moderate amount”. (see fig. 12). Outside of London, participants cited Paris (67%) as a favourite shopping destination, followed by New York (50%) and Milan (33%). (see fig. 13). 9. Favourite Brands Nicholas Kirkwood was the most cited favourite Brand by 50% of participants, all of whom where in the younger age groups. Lanvin and Prada were the next most popular (both 33%). As well as “life-stage” factors (1-6), There was a notable difference in design preference and age between marrieds/non-marrieds, drawing the conclusion of two different consumer groups: Younger nonmarrieds (Experimental) and older marrieds (Settled). Experimentals tended to favour the more avante-guard designers such as Nicholas Kirkwood and Yves Saint Laurent, whilst Settleds were more traditional in their selections, such as Prada and Brian Atwood. (see fig. 14) 10. Spend Average spend was in the range of £250 - £500 per pair. One participant selected £180 - £200 and £500 - £1000, explaining she would spend less on day shoes, but a lot more on “special shoes”. (see fig 15) 50% of participants purchase on average 2 pairs per month, while 50% purchase 1 pair or less. Number of pairs was not separated between older and younger participant groups. (see fig, 16) 11. Factors in Shoe purchase 100% of participants cited Design and Quality as key aspects of a purchase. Comfort was the next factor (67%). (see fig. 17.) 12. Ethical Fashion 33% of participants said they already purchase “ethical”/Organic fashion with Hemp USA cited as a brand. (see fig 18.) Of those that did not, at least 50% commented that they would buy more if there were more choice and better quality available. 83% purchase Stella McCartney clothing, but said they did not see it as an ethical brand. Only 1 of 6 participants purchases Stella McCartney footwear and accessories. (see fig. 19) Reasons for not purchasing were that leather was not used and they didn’t feel the price was justified for non-leather footwear. It was also discussed that leather on a product was seen as a sign of quality and that they expect it when purchasing footwear. 13. Organic Meat 100% of participants purchased Organic meat at least “some of the time” (see fig 20) 50% said they purchase Organic everytime. The most important reason for choosing Organic meat was “Quality” (33%), followed by “Welfare” and “Hormone Free” (both 25%) and finally “Anti GM” (17%). (see fig 21). 14. Organic Leather 100% of participants said they would buy Organic leather products if they were available and of a high enough quality and design.(see fig 22). pddfi final year helen furber 23 concept development fig.1 age 17% 17% 15-20 21-26 27-32 33-38 17% 39-44 45-50 51-56 32% 57 -62 68+ 17% fig. 2 relationship status 3 3 2 Single 2 M arried C ohabiting 1 In a R elationship 1 0 Of those who were married, all participants fell into the higher age groups Fig 3. children no of questionees 3 2 1 0 No Yes 1 Yes 2 Yes 3 Yes 4 Of those with children, all participants fell into the higher age groups. pddfi final year helen furber 24 concept development Fig. 4 living situation 0% 0% Flat-share Family Household 50% 50% Alone With Parents Of those who lived in a family household, 100% fell into the older age groups. Fig, 5 postcode 2 SW1 W14 TW2 1 Abroad Undisclosed 0 fig 6. occupation ACORN Occupation pddfi final year helen furber Teacher 1 E Editor 1 D Marketing 1 D Production Manager 1 C Fashion Sales 1 E Fashion Assistant 1 F 25 concept development Fig 7 why they shop where they were shopping (i.e. store they were approached in) Clothing Quality 14% Service 7% 36% Design aesthetic 0% Bespoke alterations Fit 7% 36% Other fig. 8 where they shop for shoes 4 Harrods Selfridges D over Street M arket 3 B ond stB outiques Knightsbridge V intage Shops 2 Harvey N ichols B row ns Liberty 1 Sloane stB outiqes W estfields O ther 0 fig. 9 why they shop there Good Service 9% 0% Personalisation 5% 9% 0% 18% 9% 14% 18% 18% Bespoke Service Nice Environment Convenient Location Exclusive Product High Quality Product Wide Choice Trust the brand Other pddfi final year helen furber 26 concept development fig. 10 how often they shop for fashion no of questionees 2 1 0 s ek we ek we ek we a a ce on ce On an th 2 in ce On h nt mo a ce On me ti ve ha I en Wh P r pe op Sh r he Ot l na so er re Mo fig. 11 do they buy luxury products online 5 4 3 2 1 0 No Y es 70% who did shop online shopped at net-a-porter.com. fig. 12 travel no questionees 3 2 1 0 Yes (business) pddfi final year helen furber Yes (recreational) Moderate amount 27 concept development fig. 13 favourite shopping destinations outside of London no of questionees 4 Copenhagen 3 Paris New York 2 Buenos Aires Milan 1 0 fig. 14 favourite brands/designers Favourite shoe brands/designers Nicholas Kirkwood 3 Alaia 1 Lanvin 2 YSL 1 Prada 2 Marc Jacobs 1 Marni 1 Chloe 1 Tabitha Simmons 1 Nicoll Brundage 1 Brian Atwood 1 50% of participants cited Nicholas Kirkwood as a favourite designer, all of whom were aged between 20 and 27 (100% of participating lower age groups). Fig. 15 average spend on one pair of shoes no of questionees 2 1 0 Average Price Range runs from £250 to £500. * £180 - £200 was cited as for “casual shoes” with the same participant saying she would spend £500 - £1000 on “special shoes”. pddfi final year helen furber 28 concept development Fig. 16 pairs purchased per month 0% 0% 1 pair or less 2 Pairs 50% 50% 3 Pairs 4 Pairs Number of pairs purchased was not separated between older and younger participants. Fig. 17 factors in shoe purchases Price Comfort 6 no of questionees Functionality 5 Design 4 Packaging 3 Brand 2 1 Use of Organic/Ethical materials Practicality 0 Quality Longevity 100% of questionees cited Design and Quality as key aspects in a purchase. Comfort was the next factor (67%). Fig. 18 do they already buy organic/ethical fashion 4 3 2 1 0 Yes No 33% of questiones already purchase ethical fashion with Hemp USA products cited as a brand. pddfi final year helen furber 29 concept development Fig.19 do they purchase stella McCartney products 6 Yes: Clothing 4 Yes: Shoes 2 Yes: Bags/Accs 1 1 Yes: Stella McCartney x adidas No 0 no of questionees 5 83% purchase Stella McCartney clothing, but said they did not see it as an “ethical” fashion brand. Reasons for not purchasing shoes and bags were that leather was not used and they didn’t feel the price justified non-leather footwear. Also that they see leather as a sign of quality and actively look for it when purchasing footwear. Fig. 20 organic meat consumption no of participants 3 2.5 2 1.5 1 0.5 0 e y time time ytim nall the the Ever asio f f c o o c O Most Some pddfi final year helen furber r Neve 30 concept development Fig. 21 reasons for doing so if so 0% 25% 25% Welfare Anti GM Quality of Meat Hormone free Other 17% 33% Fig 22. would they buy organic leather products [if they were of a high enough quality/design] 6 5 4 3 2 1 0 Yes pddfi final year helen furber No 31 concept development appendix 6.luxury raw data questions total Why do you shop here (where shopping) questions total Outside London, fav shop spots Clothing Quality 5 Copenhagen 1 Service 1 Paris 4 Design aesthetic 5 New York 3 Bespoke alterations Fit 1 Other 2 Buenos Aires 1 Milan 2 Favourite shoe brands/designers Where do you shop for shoes in London Nicholas Kirkwood 3 Harrods 2 Alaia 1 Selfridges 2 Lanvin 2 Dover Street Market 3 Bond st Boutiques Knightsbridge YSL 1 Prada 2 Marc Jacobs 1 Vintage Shops 4 Marni 1 Harvey Nichols 4 Chloe 1 Browns 2 Tabitha Simmons 1 Liberty 1 2 1 Nicoll Brundage 1 Brian Atwood 1 Sloane st Boutiqes Westfields Other Average Spend (1 pair of shoes) £10 under Because they offer £10 - £25 Good Service 2 £25 - £40 Personalisation 1 £40 - £70 Nice Environment 2 £100 - £130 Convenient Location 3 £130 - £160 Exclusive Product 4 £160 - £180 High Quality Product 4 £180 - £210 Wide Choice 4 £210 - £250 Trust the brand 2 Bespoke Service £70 - £100 Other How often do you (fashion) shop average 1 £250 - £300 2 £300 - £350 2 £350 - £400 2 £400 - £500 2 More than once a week 1 £500 - £1000 1 Once a week 2 Over £1000 Once a month 2 Pairs purchased per month When I have time 2 1 pair or less 3 2 Pairs 3 Once in 2 weeks Personal Shopper Other 2 3 Pairs 4 Pairs Do you buy luxury products online No 1 Factors in Shoe Purchases Yes 5 Price pddfi final year helen furber 2 32 concept development Net-a-porter.com 4 Comfort 4 Brand online shops 1 Functionality 1 Other 2 Design 6 Packaging Do you travel much? Brand 2 Yes (business) 1 Use of Organic/Ethical materials Yes (recreational) 3 Practicality 1 Moderate amount 2 Quality 6 No questions Longevity total Buy Organic/Ethical fashion? questions total Postcode Yes 2 SW1 1 No 4 W14 1 TW2 1 Purchase Stella McCartney Products? Yes: Clothing 5 Yes: Shoes 1 Yes: Bags/Accs 1 Abroad 1 Undisclosed 2 Occupation Yes: Stella McCartney x adidas Teacher 1 No Editor 1 Marketing 1 Buy Organic meat? Production Manager 1 Everytime 3 Fashion Sales 1 Most of the time 2 Fashion Assistant 1 Some of the time 1 Occasionally Age Never Vegetarian/Vegan 1 Reasons for choosing Organic meat 15-20 1 21-26 1 27-32 1 33-38 2 Welfare 3 39-44 Anti GM 2 45-50 Quality of Meat 4 51-56 Hormone free 3 57 -62 Other 1 68+ Vegetarian/Vegan Living Situation Would you buy organic leather products Yes Flat-share 6 No Family Household 3 Alone 3 With Parents personal Relationship status Single 1 4-Married 3 pddfi final year helen furber 6 (Rest of data qualatative) Cohabiting In a Relationship total participants 2 33 concept development appendix 7. sample luxury questionnaire pddfi final year helen furber 34 concept development appendix 8 ethical ftw brand positioning pddfi final year helen furber 35 concept development appendix 9 leather industry overview leather: unethical and unsustainable The global leather industry has a huge negative impact on the environment and (unsurprisingly) the animals concerned. “Cattle are responsible for about 80% of all deforestation’ in the Amazon region. In recent years, on average one hectare of Amazon rainforest has been lost to cattle ranchers every 18 seconds.” (greanpeace 2009). Aside from pollution from cancerous chemicals used in chrome tanning (the process used to treat 95% of leather on the market), according to the UN, livestock produce more greenhouse gases than all forms of transport put together, as well as contributing to acid rain (Lean 2006). The enormous quantity of water needed to raise cattle and in the tanning process equates to having a bath everyday for over 40 years, for every one pair of leather shoes (Beyondskin.co.uk). Leather is big business and with most of the raw materials (animal skins) coming from animals in developing countries with little regard for animal welfare, cattle are bred and harvested as products rather than sentient beings. Welfare standards in developing countries and Europe (if in existence) are not enforced, and many animals suffer abuse, inhumane living conditions, and unnecessary transportation often resulting in extreme stress/death. According to Peta (People for the Ethical Treatment of Animals) “the high speed of assembly lines that often process up to 400 cows per hour results in the improper stunning, each year, of millions of cows, who are consequently skinned and dismembered while they are still kicking and crying out in terror.” (cowsarecool.com/cows) Globally the leather industry was worth USD 85bn in 2006 with China and Italy the leading producing and exporting nations. (KPMG 2006 p2). I.5billion cattle (and increasing) are killed every year (Lean 2006) with about half of global leather production for shoes (Greenpeace 2009). The global nature of the business means that raw hides, and semi finished and finished products are all traded globally between business and countries (Econ 2008), making it impossible to track supply chain and enforce any kind of standard. Aside from obvious welfare, pollution and supply chain issues in the industry, a huge problem has been the resistance amongst those involved to take ethics/sustainability seriously, with many believing it to be a passing trend. Essentially a full reform of the system is required, with governmental backing and enforcement of legislation before anything is likely to change. pddfi final year helen furber 36 concept development appendix 10 vegan consumer insight 16th october, islington art & design fair/underground ethical catwalk : exhibitor a alicia, accessories designer profile age 25, accessories designer, vegetarian, living in London, wearing black flat ruched plastic ankle boots. (After browsing a necklace/accessories stall and finding a piece I liked) So how are your products ethical? Well I’m not actually trying to be an ethical brand as such but the felt used in these necklaces is 85% recycled acrylic, 15% wool and all of my packaging is recycled. I try to be conscious about these things and I think every new brand should be thinking about these kinds of things. Have you ever thought about using leather? No! I’m actually a vegetarian so no. I’m actually a footwear designer, i used to be a vegetarian in the past, but I now eat organic meat, and I’m trying to source leather for a collection that is from organically raised animals - so as you can buy organic meat, you should be able to buy organic leather. Is that something you would consider using? Ooh no, I’m not sure, maybe! Since I don’t eat meat maybe not but, I’m not sure. So where do you buy your shoes now? I tend to just buy any plastic shoes from those cheap shops that’re like 20,30 pounds you know, but it’s probably worse, I don’t know! But plastic’s not going to biodegrade - personally I don’t like that.. I know I know! Yeah I guess the ideal would be a kind of fabric shoe with organic materials. But what about if you have to wear it in winter or bad weather and so on? Where leather would be waterproof Well you can have it coated can’t you? I don’t know maybe, you can ask peopletree or someone like that, I’m sure they could help you with that kind of stuff. That’s a good idea thanks! So do you find it hard to find shoes you like then? What about from ethical brands like them or specifically organic shoes. I have never found any I like.. (Pulls face) Yeah they tend to be really old looking or just awful! That’s why I tend to just buy the plastic ones. So would you be interested in a more fashion orientated/avante guard ethical shoe brand? pddfi final year helen furber 37 concept development Definitely! So do you have a shop or how did you start your business? Well to be honest I just started really small making things and then selling through etsy, you know it? (nod) Well I’ve gone from working around 4 days week full time, and just recently went fulltime because of etsy! Wow that’s amazing congratulations! Thanks, and if I could give you one piece of advice – I don’t know if you know how etsy works? – Not really.. Well the search listings go on everyday, so everytime you update it moves you up the list, so if you don’t update for 5 days say, you’ll be like 900 in the search results..so I update daily now. Thanks for the tip! No problem, so do you want to try that one? (origami necklace in hand) Please! (whilst trying) So where do you source the felt? Argh it’s a company in the UK, I can’t remember the name.. but they offer that and also a 100% recyled acrylic and the difference is actually huge. Just that little bit of wool makes the touch so much better. So do you know where the wool comes from? Mm, not really..i know – it’s hard! Wow it’s (the necklace) really different actually..i really like the origami idea Yeah that actually came about because I designed a mens broach and tried to kind of man it up a bit! And then all the women wanted them?! Exactly! Call for catwalk show Argh thanks very much, I better go to the show - how much was that one? That’s £30 Is that the only one in that colour? It is I’m afraid, these are my newest ones..I can hold it for you if you like? That would be great thanks. pddfi final year helen furber 38 concept development Appendix 11 organic consumer: research results Forty Organic consumers in London were surveyed about their reasons for purchasing Organic meat, footwear purchasing habits as well as attitudes towards ethical/organic products (See Appendix _ and _for sample questionnaire and _ for raw data). summary of findings 1. Age The largest age categories were “27 – 32” (33%), “21 – 26” (31%), and “33 – 38” (19%), suggesting younger to early middle-aged consumers are the main Organic consumers. (See fig 1) 2. Dependants The majority of participants did not have children, suggesting a higher personal disposable income, thus allowing spend on Organic products. However those with children were most likely to purchase Organic meat “every time”, citing their child’s health as a major consideration. (See fig 3) 3. Living Situation Participants were fairly equally divided by living situation (an indicator of wealth), suggesting ethical products appeal across the board, but an minority of participants aged 20 and below indicates wealth as a factor in consumption. (fig 4) 4. Postcode Analysis Thirty six Participants provided postcodes, which were also taken as an indicator of wealth and mapped according to the percentage of survey population with that postcode. (fig 5) This was taken and combined with results from a second research study into luxury consumers and plotted on a postcode area map of London. The aim was to provide an overview of luxury consumer demographics in the city vs. areas with a high population of ethical consumers. (see Appendix). Results from this test are largely unreliable due to the small sample population of luxury consumers willing to take part in research, but in itself provides an indicator of wealth according to the population of ethical consumers. (Based upon the fact the Organic products are more expensive therefore higher populations of Organic consumers are likely to have a higher wealth). 5. Occupation A list of Occupations is provided at Fig. 6. According to ACORN classification, most participants were from a variety of different socio-economic groups, suggesting that whilst consumers may not buy Organic all the time, even less affluent consumers consider ethics to be of importance. 6. Organic Meat When choosing Organic meat “Quality of Meat” (32%) was of most importance followed by “Welfare” (27%), “Hormone Free” (20%) and “Anti GM” (16%). (fig.7) Most Consumers reported purchasing Organic meat “Most of the Time” (31%), Followed by “ Every time”/”Some of the time” (both 24%), and (13%) said Occasionlly. (“Never” (8%) was selected by two Vegetarians, something not taken into account when designing the questionnaire. (fig. 8) pddfi final year helen furber 39 concept development 7. Organic Leather 32 out of 40 (80%) said they would be interested in Organic Leather products if they were available. The 20% that said they wouldn’t cited (perceived) higher price as a reason why not. (fig. 9) 8. Ethical Fashion 67.5% said they do not currently buy Organic/Ethical Fashion because its “ugly” and “overpriced”, with one consumer commenting “sorry, but I go on looks”. (fig. 10) Of the 32.5% that do already purchase, 30% said they buy from Peopletree, and 10% buy from “fairtrade shops”. 9. Factors in shoe purchases Quality and Comfort were the most important factors when purchasing (both 72.5%) closely followed by Price (70%) and lastly design (60%). Functionality and Practicality were the next most important (both 42.5%) (See fig. 11). 10. Footwear Retail Consumers said they currently shop mostly at [small] local high street boutiqes, (27%), followed by Department stores (21%) and City centre shops (22%). See fig.12. Shopping malls were next (9%) followed by online (7%). When asked about favourite places to shop 20% had no preference. Vintage markets (10%) Selfridges (7.5%) and the Internet (7.5% ) were the most popular aside from individual locations. (see fig.13). Reasons for being their favourite location were “Wide Choice” (21%), “Nice Environment” (20%), “Good Quality Product”/”Trust the Brand” (16%) and “Convenience” (13%). Interestingly “Good service” was only (9%). (see fig. 14). 11. Favourite Brands The majority of participants (37.5%) did not have a favourite footwear Brand/Designer. An open question format , the most popular brands were Office (12.5%) and Kurt Geiger (10%), followed by Manolo Blahnik and Salvatore Ferragamo (both 7.5%). (See fig. 15.). This perhaps represents the diverse sample of participants. 12. Average Spend/Quantity. 25 % said they would spend £40 - £70, 20% said they would spend £70 - £100 and 15% said they would spend £100 - £130/£130 - £160. Three participants said they would spend £500 £1000 on shoes for a special occasion. (see fig.16) 92% of participants said they would buy one pair of shoes or less on average a month, with 5% saying they would buy 2 pairs. One participant said she would buy 4 pairs. (see fig. 17). Fig. 1 Age 3%0%3% 0%3% 8% 15-20 21-26 31% 27-32 33-38 19% 39-44 45-50 51-56 57 -62 68+ 33% pddfi final year helen furber 40 concept development Fig. 2 Relationship status No. of Questionnees 14 12 10 S ingle M arried 8 C ohabiting 6 4 In a R elationship 2 0 fig. 3 children no. of questionees 25 20 15 10 5 0 No Yes 1 Yes 2 Yes 3 Yes 4 fig. 4 living situation 0% 31% 33% Flat-share Family Household Alone With Parents 36% pddfi final year helen furber 41 concept development fig. 5 postcode Abroad 6 E1 E8 no of questionees 5 E9 4 N1 N15 3 N16 2 NW6 SW11 1 SW14 SW19 0 SW3 fig. 6 list of occupations & estimation of acorn classification (see appendix) ACORN Occupation pddfi final year helen furber E Accountant 1 Actress 1 F Architect 1 E Artist 1 O Consultant 1 C Co-Ordinator 1 I Film/Edit Co-Ordinator 1 G Graphic Designer 1 Hairdresser 1 I Housewife 3 C Humanitarian 2 O Interior Designer 3 E Jeweller 1 E Legal Consultant 1 D Marketing 1 D Party Planner 1 H PR 1 F Producer 2 G Psychologist/Entrepreneur 1 E Restaurant Supervisor 1 H Student 7 F 42 concept development Fig. 7 reason for choosing organic meat 1% 4% 27% Welfare 20% Anti GM Quality of Meat Hormone free Other 16% Vegetarian/Vegan 32% fig. 8 frequency of organic purchase 8% 24% 13% Everytime Most of the time Some of the time Occasionally Never 24% 31% fig. 9 interest in organic leather products if available no of questionees 35 30 25 20 15 10 5 0 Yes pddfi final year helen furber No 43 concept development fig. 10 already buy organic fashion no of questionees 30 25 20 15 10 5 0 No Yes fig. 11 factors in shoe purchases Price no of questionees 30 28 29 29 Comfort Functionality 24 25 Fashion forward design 20 17 Packaging 17 15 Brand Use of Organic/Ethical materials Practicality 10 5 5 4 5 2 2 Quality 0 How long it will last Other fig. 12 where they shop for shoes 7% Local High st boutiques 1% City Centre Shops 27% Shopping Malls 22% Department Stores Vintage Markets/Shops 13% Online 21% 9% pddfi final year helen furber Other 44 concept development fig. 13 favourite place to shop for shoes (open question) Favourite place to shop No preference 8 Nordstrom 1 Internet 3 Oxford st 1 Spice (Upper St N1) 1 Topshop Ox st 2 Clarks 1 Cara (Richmond) 1 Poste Mistress 1 Portobello 1 Dover Street Market 1 John Lewis 1 Selfridges 3 Luca (milan) 1 Vintage/Markets 4 Office 2 The Brand 1 Harrods 1 Manolo Blahnik 1 (20%) had no preference fig. 14 reasons they are favourite 5% 9% 13% 21% Good Service Wide Choice Nice Environment Good Quality Product 16% Trust the Brand Convient to get to Other 20% 16% fig. 15 favourite brands Favourite shoe brands? Christian Louboutin 2 Doc Martins 2 Nicholas Kirkwood 1 Russel & Bromley 2 Dior Mens 1 Manolo Blahnik 3 Kurt Geiger 4 Salvatore Ferragamo 3 Jimmy Choo 2 Frye Merrel 2 Clarks 1 Chloe 2 Charlotte Olympia 1 dSquared 2 Yves Saint Laurent 2 Office 5 Churches 1 Mui Mui 2 Vintage 2 Artigianal shops in mican 1 Camper 2 no preference 15 Cos 2 Margiela 1 pddfi final year helen furber 45 concept development Fig. 16 average spend per pair 10 no of questionees 9 8 7 6 5 4 3 2 1 0 fig, 17 average number of pairs purchased per month 0% 3% 5% 1 pair or less 2 Pairs 3 Pairs 4 Pairs 92% pddfi final year helen furber 46 concept development appendix 12 organic raw data questions total Reasons for choosing meat questions total Favourite shoe brands? Welfare 22 Christian Louboutin 2 Anti GM 13 Nicholas Kirkwood 1 Quality of Meat 26 Dior Mens 1 Hormone free 16 Kurt Geiger 4 Other 1 Jimmy Choo 2 Vegetarian/Vegan 3 Clarks 1 Frequency of Organic purchase Charlotte Olympia 1 Yves Saint Laurent 2 Everytime 9 Churches 1 Most of the time 12 Vintage 2 Some of the time 9 Camper 2 Occasionally 5 Doc Martins 2 Never 3 Interest in Organic products Russel & Bromley 2 Manolo Blahnik 3 Salvatore Ferragamo 3 Yes 32 Frye Merrel 2 No 6 Chloe 2 dSquared 2 Already Buy Organic Fashion + Perception Office 5 No 27 Mui Mui 2 Ugly 1 Artigianal shops in mican 1 Overpriced 5 no preference 15 Yes 10 Margiela 1 From 0 Cos 2 Peopletree 3 Fairtrade Shops 1 Factors in Shoe Purchases Favourite place to shop No preference 8 Internet 3 Price 28 Spice (Upper St N1) 1 Comfort 29 Clarks 1 Functionality 17 Poste Mistress 1 Fashion forward design 24 Dover Street Market 1 Packaging 2 Selfridges 3 Brand 5 Vintage/Markets 4 Use of Organic/Ethical materials 5 The Brand 1 Practicality 17 Manolo Blahnik 1 Quality 29 Harrods 1 How long it will last 4 Nordstrom 1 Other 2 Oxford st 1 Topshop Ox st 2 Cara (Richmond) 1 Where do you shop for shoes? Local High st boutiques 22 Portobello 1 City Centre Shops 11 John Lewis 1 Shopping Malls 7 Luca (milan) 1 Department Stores 17 Office 2 pddfi final year helen furber 47 concept development Vintage Markets/Shops 18 Online 6 Because Other 1 Good Service questions total Average Spend (1 pair of shoes) 5 Wide Choice 11 Nice Environment 11 Good Quality Product 9 £10 under 0 Trust the Brand 9 £10 - £25 2 Convient to get to 7 £25 - £40 4 Other £40 - £70 10 questions £70 - £100 8 Postcode £100 - £130 6 Abroad 3 £130 - £160 6 E1 1 £160 - £180 2 E8 3 £180 - £210 1 E9 2 £210 - £250 1 N1 6 £250 - £300 0 N15 1 £300 - £350 1 N16 3 £350 - £400 0 NW6 2 £400 - £500 1 SW11 1 £500 - £1000 3 SW14 1 Over £1000 0 SW19 1 Pairs purchased per month 3 total SW3 1 TW15 1 1 pair or less 34 W11 1 2 Pairs 2 W2 3 3 Pairs 0 W25 1 4 Pairs 1 W6 1 W8 1 personal W9 2 Relationship status WW1 1 Single 13 Married 8 Age Cohabiting 8 15-20 1 In a Relationship 10 21-26 11 27-32 12 33-38 7 Children No 23 39-44 3 Yes 1 7 45-50 0 Yes 2 3 51-56 1 Yes 3 1 57 -62 1 Yes 4 1 68+ 0 Total Questionees 40 Living Situation Flat-share 12 Family Household 13 Alone 11 With Parents 0 pddfi final year helen furber 48 concept development appendix 13 organic questionnaire sample pddfi final year helen furber 49 concept development appendix 14 equa interview pddfi final year helen furber 50 concept development pddfi final year helen furber 51 concept development appendix 15 initial visual concept board pddfi final year helen furber 52 concept development appendix 16 tows analysis pddfi final year helen furber 53 concept development appendix 17 gap analysis pddfi final year helen furber 54 concept development appendix 18 pddfi final year helen furber 55 concept development appendix 19 visual consumer profile pddfi final year helen furber 56 concept development appendix 20 pddfi final year helen furber 57 concept development appendix 21 project plan pddfi final year helen furber 58 concept development bibliography books Myerson, J. 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