Dealer ServiceS - Braxton`s Auto

Dea l e r S e r vice s
DetAIL • Reconditioning • marketing services
QUALITY
PROFESSIONAL
CONSISTENT
VALUE
Dealer Programs
Our Detail Service Program Includes:
• New Vehicle Prep for Lot
• Used Vehicle Complete Interior & Exterior Detail
• Professional Delivery Clean for a High CSI
• Weekly Lot Washing of Front Line Vehicles
• Showroom Vehicles Maintained Daily
• Professional On-Site Management for Superior
Dealership Interface
• Security Cameras Installed at Each Location
• Fixed, One-Time Cost Per Vehicle
Additional Service Packages:
• Complete Internet Inventory Management & Marketing
• Repair & Reconditioning Package
Used Vehicle Complete Interior & Exterior Detailing
New Vehicle Prep for Lot
Delivery Clean
Attention to
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high CSI.
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Additional Services
Daily Showroom Wipedown
Lot Washing
New Car Check-In
Portering Services
Braxton’s Unique Management Tools
Security cameras installed in every location to allow activity
to be monitored from a computer or mobile device.
Quality
Organization
OSHA Compliant
Professional
Equipment
Training
Supervision
management
Inventory Management & Marketing
Great photographs sell cars. Our
marketing services package is enhanced by
the fact that we have the vehicle when it’s
looking its best — right after it has been
cleaned for display.
Professional Photography
Photo Uploading
Dealership Decals
Window Stickers
Dealership Decals
Window Stickers
Professional Photography Studios
Available for install at your dealership.
Tremendously increase the image
of your vehicles with a professional
booth built to fit your space.
Exterior Repair & Reconditioning
Braxton’s detail technicians are thoroughly trained with the
latest processes, tools and materials to provide the most
effective repair and reconditioning services.
Scratch Repair
Paint Restoration
Headlight Restoration
Trim Restoration
Decal Removal
Windshield Repair
Carpet restoration & protection
Leather/vinyl repair
Interior Repair & Reconditioning
Braxton’s interior repair technicians have an
average of 10 years’ experience in the field.
Each technician is Matri-X certified. Our
experience, training and tools ensure extremely
strong and virtually invisible repairs.
Carpet restoration & protection
Leather/vinyl repair
Window Tint Removal
Plastic trim repair
Cloth cigarette burn repair
Odor removal
Window tint removal
Odor Removal
The Braxton’s Advantage
4 Quality
Services. Consistent Results
4 Professionally
Trained, Supervised
and Managed Staff
4 Fixed
Cost Per Vehicle: Simple, Inclusive Pricing
4 Experience:
Serving High Volume Dealerships
Since 1996
4 Quick
4 Work
Turnaround Times on Detail Services
Compliant: Background And Drug Tested
W2 Employees, Insured, INS Complaint,
OSHA Compliant
FAQ
Q. Why should a dealership consider changing how they currently
handle the detail department?
A. Every successful auto dealership routinely examines the performance and value
of each department and vendor. Braxton’s solution to the reconditioning aspect of
an auto dealership adds tremendous value, and results in increased net profit and
much less headache for our customers. A 20-minute meeting with Braxton’s will
allow a dealership to know what their alternatives are and to make an educated
decision about who they want in charge of this important department.
Q. Should the auto dealership care if their on-site detail company
uses W-2 employees or “subcontractors”?
A. YES! Many detail companies pay their laborers as contractors to avoid the
added expense of payroll taxes, worker’s compensation insurance and liability
insurance. This practice is extremely dangerous for the dealership. Braxton’s uses
only employees who have a driver’s license with an acceptable driving record and
can pass both a background check and drug screening. Braxton’s has worker’s
compensation insurance and liability coverage that covers all workers on-site
at the dealership. Without all of these measures in place, a dealership accepts
liability for all individuals working on their property. One accident with personal
injury could potentially cost a dealership hundreds of thousands of dollars.
Q. What is the cost to use Braxton’s?
A. Braxton’s team will put together a proposal with exact costs per service as
well as a cost comparison after meeting with a potential customer. Our cost
is almost always less than a dealership staffing their own department, and we
are extremely competitive with other companies who provide similar services.
Because of how we operate and the number of services we provide, Braxton’s
ALWAYS has more value than the other alternatives.
Addressing Industry Challenges
Personnel
By utilizing Braxton’s, you’ll eliminate the costly need to hire and train
full-time employees. No longer will you be responsible for payroll, social
security, unemployment taxes, sick leave or vacation reimbursement, health
insurance, uniform costs and turnover. That’s because we do it for you!
CSI Scores
Everyone knows that a satisfied customer is more likely to be a return
customer. That’s why auto manufacturers place such a strong emphasis
on new car dealerships to improve and then maintain high Customer
Satisfaction Index (CSI) scores. Our professionals will ensure that all of your
vehicles always look their best!
Quality of Services
In our experience, most dealerships, both new and used-car, struggle with
the appearance of the vehicles they sell. It’s difficult to keep every vehicle
looking new, all the while stressing about just-sold vehicles that require
clean-for-delivery status. With Braxton’s on your team, you no longer have
to worry.
Turnaround Times
An inefficient turnaround process results in lost time, money and could
possibly weaken CSI scores. We’ll implement a winning formula that ensures
each step will be as efficient as the next.
Testimonials
“We have used Braxton’s for several years at all our locations... Not only
has this resulted in an increase in CSI from the quality work they do,
but it has also enabled my managers to have more time to concentrate
on sales and service by not having to focus on staffing, training and
scheduling a detail department…not to mention the added bottom line to
the store by reducing the overhead and personnel expenses.”
Danny Williams
General Manager – Autopark Honda, Leith VW, Leith Nissan, Leith Acura,
Volvo, Mitsubishi, Kia and Suzuki of Fayetteville
“Using Braxton’s has increased the quality of our lot vehicles and delivery
cleans, reduced personnel costs and eliminated our headaches with the
detail department. I would highly recommend Braxton’s to any dealer
interested in eliminating frustrations from the detail department and
increasing their bottom line.”
Brian McInerney
General Manager – Southern States Nissan, Hyundai, Mazda, VW, Subaru
“We have not only saved thousands of dollars in payroll compensation,
but we have also seen a direct increase in our CSI scores on questions
related directly to the cleanliness of cars at the time of delivery... Now,
our managers have more time to work directly with our sales staff and
address customers instead of worrying about staffing and managing a
detail department. I would recommend Braxton’s to anyone.”
Eric Thompson
General Manager – Valley Auto World VW, BMW, Fayetteville, NC
1003 Suite B Investment Blvd | Apex NC 27502
919 995 3184 | braxtonsauto.com