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Our Mission: Lifeworks NW promotes
a healthy community by providing
quality and culturally responsive
mental health and addiction services
across the lifespan.
14600 NW Cornell Road
Portland, OR 97229
phone: 503.645.3581
www.lifeworksnw.org
Formerly
A N N U A L
R E P O R T
2 0 0 2 - 2 0 0 3
LIFE
WORKS
WHEN
YOU
GET
THE
SUPPORT
YOU
NEED.
A Message
From Our
Board Chair
“Throughout our
history, we have
continued to
improve our methods, programs,
and services to
ensure clients
and the community the best possible support.”
MARK SIMMONS,
THE CAMPBELL GROUP
CHAIRMAN,
LIFEWORKS NW
BOARD OF DIRECTORS
Tualatin Valley Centers has become LifeWorks NW. We have
taken on a new name to better
communicate the positive work
we do. Throughout our history,
we have continued to improve
our methods, programs, and
services to ensure clients and
the community the best possible support. Quality assurance
is at the core of everything we
do — we use what works and
continue to expand the use of
evidence-based practices wherever possible. To that end, we
concluded that our name was
simply not working and more
importantly was keeping people from receiving the support
they so desperately need.
I am proud to announce that
the Board of Directors voted to
change the name effective May
3, 2004. On that date, Tualatin
Valley Centers became LifeWorks NW. We love the simplicity and promise of the new
name. “Life” for our services
throughout the lifespan,
“Works” for the positive out-
A Message
From Our
President/CEO
comes we wish for all our
clients, and “NW” for our
greater geographic reach. It is
important to note that while
there is a new name and a new
look, we will still be providing
the same quality services that
are our hallmark.
Even with the defeat of two
recent ballot measures, we
have made good decisions and
continue, despite cuts, to be
strong. I know that our stellar
management team will continue to make the right decisions
to keep the agency at the forefront of providing vital services
during these difficult budgetary times. I was privileged to
attend the all-staff meeting in
the fall of 2003 and as always
was impressed by the commitment, expertise, and passion of
our staff. I have been honored
to serve Tualatin Valley Centers,
and am now honored to serve
LifeWorks NW.
Mark Simmons,
The Campbell Group
Chairman, LifeWorks NW
Board of Directors
Over the course of our 43-year
history, our organization has
been called many different
things. While we began as the
Tualatin Valley Child Guidance
Clinic in 1961, we changed our
name to Tualatin Valley Mental
Health Center in the early 1970’s
when our mission expanded
beyond children. In the 1990’s
our services had broadened to
include a wide array of prevention and addiction treatment
services in multiple locations
and there was concern by some
clients about the words mental
health being included in our
name. To address these issues,
we shortened our name to
Tualatin Valley Centers in 1996.
Since that time, we have been
grappling with the fact that
our name does not really reflect
who we are or what our important work is all about. Moreover, people confuse us with a
friendly hospital system up the
road (Tuality), or think we are
anything from a lumber company, to a gardening center, a
sports complex or more ironically, a winery.
Our name’s ties to the Tualatin Valley have created a barrier
for some of those we serve with
our expanded services and sites,
whether they are in Northeast
Portland, Gresham or Astoria.
People have repeatedly expressed concern at having to
go to Tualatin to access our
services, which is again, ironically, one of the few local cities
in which we do not have a
physical location. We have literally outgrown our identity.
As one of the larger mental
health and addiction treatment
agencies in the Northwest, we
resolved over the last year to
change these misperceptions.
Our work is critical to the overall health of the community
and we want to be a visible
beacon of hope and recovery
for those who struggle with
addiction and mental illness.
We want to bring these issues
out of the darkness and into
the light. We decided it was
time to change our name.
We are proud to reintroduce
ourselves to you as LifeWorks
NW. As one of our clients so
aptly put it, since I started getting the support I need, “my life
works!” Our promise is to continue providing the same high
quality services we have become known for these past 43
years as we embrace a future
full of promise as LifeWorks
NW. Life works when you get
the support you need and we
are here to provide that support.
“Our work is
critical to the
overall health
of the community
and we want
to be a visible
beacon of hope
and recovery
for those who
struggle with
addiction and
mental illness.”
MARY MONNAT
PRESIDENT/CEO
Mary Monnat
President/CEO
■ Nearly 70% of women in our
Supporting
Children &
Families
“The name tualatin
valley centers created a geographic
barrier to many
potential clients
who did not realize
that the services
are available right
in their local community. lifeworks
nw speaks to mission, rather than
location, and is an
excellent choice.”
LOLENZO POE,
DIRECTOR,
SCHOOL AND
COMMUNITY
PARTNERSHIPS
MULTNOMAH COUNTY
LifeWorks NW supports the
healthy development of at-risk
children, families and our communities. Our focus on strength
and resilience is what sets us
apart. Difficult things happen
in all our lives, but we believe
resilience, strength, and positive relationships allow people
to thrive when faced with difficulty. We provide a variety of
services and strategies, including after-school clubs, skillbuilding groups, home visits,
crisis intervention, tutoring,
adolescent day treatment, oneon-one and family counseling.
Here is a small sampling of
our positive outcomes:
Prevention
■ 90% of families receiving
parent skills training reported
improved child behavior and
better parenting skills,
■ 90% of parents in our young
parents program increased
their knowledge of child development, and nearly 90% of
the children are meeting their
developmental milestones,
■ 92% of families receiving
coaching improved their conflict resolution skills,
■ Nearly 80% of parents in our
Families and Schools Together
program felt more connected to
Supporting
Adults
their child’s school and reported
that their children were better
behaved at school,
■ 100% of children who had
witnessed domestic violence
completed a safety plan, and
could verbalize that “abuse is
not O.K.” These children improved in six out of eight categories, including academic
results, social behavior and
anxiety.
Mental Health
■ Prior to entering day treatment, 60% of our adolescent
clients required hospitalizations; only 5% required hospitalization following treatment,
■ More than 40% of kids who
completed day treatment returned to their home schools,
■ 80% of youth in our day reporting program reduced criminal behavior.
Addictions
■ Our youth addiction treatment program, which successfully uses motivational
interviewing, was nationally
recognized,
■ The number of youth receiving mental health care along
with addiction services doubled,
and their desire to receive help
increased.
Adults who need mental health,
addiction, and social services
can turn to LifeWorks NW for
guidance, wherever they are in
life. Whether a person’s goal
is to stop gambling, manage
mental illness, escape prostitution, or to successfully fulfill
the requirements of probation,
we help our clients set individual goals and provide the support to reach them. Here is a
small sampling of our positive
outcomes:
Mental Health
■ Less than 1% of our clients
with severe mental illness were
hospitalized during a typical
month (one of the best rates
in the Portland area, saving
taxpayer money from more
expensive hospital treatment),
■ 51% of our employment service clients with severe mental
illness were placed in jobs (well
above the national average of
8-15%),
■ Over 50% of our adult clients,
or more than 300 individuals,
made significant positive
changes in their mental health
after 10 sessions,
program providing alternatives
to prostitution and the sex
industry, who wanted to further their education, entered
school or training, and 100% of
those with substance abuse
issues enrolled in treatment
services.
Addictions
■ More than 800 adults successfully completed our alcohol
and drug treatment programs
and established lives of
recovery,
■ With the support of a recovery mentor, previously convicted clients were more than
twice as likely to make a fresh
start. Nearly 90% of participants did not have a new conviction two years later, well
above the usual rate of 68%.
“My life works now
that i’m coming
here for help.”
ANONYMOUS CLIENT
“For a community
to be whole and
healthy, it must be
based on people’s
love and concern
for each other.”
MILLARD FULLER
HABITAT FOR HUMANITY
Supporting
the Diverse
Needs Of
Our Clients
Supporting
Older Adults
“i live in the tualatin valley area, and
understood that
these services were
available to me.
i would hate to
think that others
might not be taking
advantage of these
wonderful services
because they do not
know the agency,
and i believe that
the name lifeworks
nw will help others
to know what the
agency’s mission is
and the services
they provide.”
CAROL A. WEEDEN
FAMILY MEMBER
We provide mental health and
addiction treatment and supportive care for older adults
through programs designed
specifically for them. These include our in-home therapy
services, day services, two residential programs based in our
adult foster home and services
in a nursing home, and caregiver training. Here is a small
sampling of our positive outcomes:
Mental Health and Addictions
■ More than 700 clients received services in 2003,
■ Over 80 nursing home evaluations were conducted to identify mental health concerns
and provide consultation,
■ Caregivers of older adults
with dementia in our day services reported improved older
adult behavior at home, resulting in the caretaker feeling
less burdened,
■ Our staff provided 12 hours
each week of on-site consultation to Washington County
Disability, Aging and Veterans
Services,
■ Services at our Harry & Marguerite Kendall Foster Home
have been identified as a statewide model for adult foster
home care,
■ As the largest communitybased program providing
mental health and addiction
services to the elderly and disabled in Oregon, we marked
25 years of service this year.
LifeWorks NW continues to
make a concerted effort to
attract and maintain a highly
qualified and diverse staff in
order to increase cultural understanding between client
and counselor. We take considerable pride in seeing our
numbers become more representative of the communities
we serve. We remain committed to further gains in this
area across all populations.
POPULATION ’02 -’03
African Amer.
Asian
Latino
Native Amer.
White
Other
STAFF
CLIENTS
10.4% 7.3%
5.0% 2.5%
4.3% 9.6%
2.1% 2.1%
78.2% 76.0%
1.8%
A Healthy
Community
Needs Your
Support
We need you. We need your
support to continue to meet the
needs of men, women and children in our community who
struggle with mental health
and addiction issues.
There are so many ways to
support the work we do. One of
the most appreciated is a generous contribution by check to
LifeWorks NW. These funds are
the lifeblood of our agency. Your
gift gives us the flexibility to
use it where it is most needed.
You may also, of course,
choose to designate your gift
for a specific service — perhaps
because you know someone
who has been touched by one
of our programs. We greatly
appreciate these carefully considered gifts.
Planned gifts are a highly
personal way to make sure that
future generations will get the
help they need. They include
charitable bequests, gifts of
stock or life insurance as well
as charitable annuities and
other vehicles. If you are interested in making a planned gift,
talk to your own financial advisor or call our development
office at 503-617-3821.
“The longest journey of any person
is the journey
inward.”
DAG HJALMAR AGNÉ CARL
HAMMARSKJOLD,
UNITED NATIONS
Audited Financial Information
Revenues
FY 2002-03
FY 2001-02
Public Grants & Contracts
8,161,027
7,546,460
Service by Client
6,570,103
5,934,912
Contributions
695,135
853,842
Other Revenue
145,319
154,124
15,571,584
14,489,338
Adult Services
3,540,281
3,001,482
Child & Family
2,428,340
2,271,147
Older Adult
1,359,479
1,726,869
Addictions-Youth/Adult
4,372,405
3,559,332
Prevention Services
1,588,540
1,514,968
Total Program Services
13,289,045
12,073,798
Management and General
1,486,990
1,342,230
148,187
133,908
Total Revenue
Expenses
Fund Development
Other
Total Supporting Services
1,635,177
1,476,138
Total Expenses
14,924,222
13,549,936
Increase in Net Assets
647,362
939,402
Revenue and Expenses
17
16
15
D OL L A R S I N M I L L I ON S
14
13
12
11
10
9
8
7
6
5
4
1999
2000
2001
2002
2003
Revenues
8,110,246
9,048,824
12,556,060
14,489,338
15,571,584
Expenses
7,705,241
8,711,194
10,721,212
13,549,936
14,924,222
Our Funding
Partners
“There is no greater
joy nor greater
reward than to
make a fundamental difference in
someone’s life.”
SISTER MARY ROSE MCGEADY
CHILDREN’S ADVOCATE
We wish to thank all those
who invested in the emotional
health of our communities in
2003. The following list represents all who made a donation
between July 1, 2002 and June
30, 2003. Donations after that
date will be listed in the 20032004 annual report. We have
made every effort to ensure
that our lists are accurate. If
we inadvertently omitted or
incorrectly listed your name,
we sincerely apologize and
ask that you please contact
the Development Office at
503-617-3821, so that we may
acknowledge you.
Our Donors
(between July 1, 2002
and June 30, 2003)
Circle of Wellness
FRIENDS
($5,000 or more pledged over
five years)
Paul & Laurel Brennan
Debi Coleman
John & Jane Emrick
John & Marilyn Faherty
Joachim & Liz Grube
William & Darlene McCormack
Steve & Beth Morse/Milwaukie
Lumber
Mary Lou Ritter
Steve Slater & Mary Monnat
Roger & Margery Yost
Annual Giving Campaign
CHAMPIONS
($5,000 and above)
Anonymous
CareOregon
Kaiser Permanente
Oregon Community Foundation
Pacificare Foundation
Providence St. Vincent Medical
Center
Regence BlueCross-BlueShield
of Oregon
PARTNERS
($1,000 - $4,999)
BP, Lester, & Regina John
Foundation
Brad Fishel & Susan Dale
City of Hillsboro
City of Tualatin
Crowley Equipment, Inc.
Fred Meyer Foundation
Hanna Andersson Children’s
Foundation
Elsie Jones
Dr. John & Betty Kendall
Lenny & Linda Matthews
Dr. Howard Rosenbaum &
Dr. Marcia Kahn
USI Northwest
Carol Weeden
West Coast Bank
COMMUNITY BUILDER
($500 - $999)
Laura Bond
Robert & Susan Bond
Thomas Brewer
Dr. David & Marie Cook
Albert & Susanne Corrado
Credence
Sho Dozono
Bernie & Susan Fagan
Mary Glass
Gregory & Rebecca Guest
Robert & Ali McGuirk
Tedd Miller
David Nase
Richard Newlands
Eva Parisi
Mark & Kathy Spofford
James Walker
Weiden & Kennedy Employees
ASSOCIATE
($250 - $499)
Alberta Street Market
Heidi Bader
Robert Basham
Bethany Presbyterian Women
LaNae Bowles
Dennis & Anne Chapman
Donald & Colleen Greco
Ronald & Katherine Hall
Kenneth & Roberta Ihli
Michael & Laurie Kelley
Grant & Melissa Lowes
Bill & Jean Morton
Jose & Josephine Pinomesa
Claris & Corlee Poppert
Ed Reeves
James & Ellen Reuler
Dr. Cynthia Romero
Mark Simmons &
Sheri Weisenberg
Dan Smith
Steven Straus
Wacker Siltronic
William Weyrauch &
Connie Dunkle-Weyrauch
Paul & Nancy Zadoff
SUPPORTER
($100 - $249)
James Anderson
Mike & Lynn Beveridge
Kelly Blunt
Neal & Deborah Bonome
Sylvia Bullock
The Campbell Group
Leonard & Robin Case
Fletcher Chamberlain, Jr.
Diane Coey
Dr. Michael Colasurdo &
Dr. Sue Colasurdo
Dr. Ralph Crawshaw
Scott & Debie Cutler
Rosemary Deklotz
Richard Engstrom
Gordy Euler & Eliza Romick
Brian & Linda Faino
Martin Fishel
Jim & Shelley Francesconi
Christina Friedhof
Nancy Fujihara
William Gaynor
Griffith Roofing Company
Maria Grycko
James Gurule
Andrew & Ilene Harris
Suzanne Harvey
Hillary Heitkemper
Ken & Mary Lou Hennrich
Robert Herzog
Krista Hildebrand
Thomas Hood
King City Lions Club
Sally Kohnstamn
Kriss Krzycki
Lake Family Foundation
Matthew & Clara Lam
Jean Layton
Mark Lewinsohn
Peter & Cynthia Lewinsohn
Liberty NW
Paul Litwinczuk
Connie Liveley
Edward & Cyndy Maletis
Julie Mancini
Henry & Vicki March
Paul Marrs
Patricia McCoy
Tim McMahon &
Maria Nicholson
Diane Mortinson
Tim Nay
Nelson & Esther Niles
William Palmer
Jeanette Parsons
Pathfinders of Oregon
Walter Pelett
Joseph & Maureen Perry
Linda Rask
Sandra Reese
Robert & June Rogers
Amy Ross
John Savory
Chris Smith
Mindy Snell
Stockamp & Associates
Judy Sturm
Lynn Tobias
Tuality Healthcare
Robert & Cheryl Twete
Ed Washington
Ramsay Weit
Michael & Faye Whitenack
World Reach Inc.
Aloha Wyse
CONTRIBUTORS
($50 - $99)
Gerald & Sherrye Annand
Pat Barr
Raoul & Jan Bellis-Squires
Frank Betzer
Kathryn Beveridge
Judith Bieberle Marks
Anna Black
Pamela Child
Gayle Covert-Gorman
Roger & Dotti Cowart
Julie Dodge
Ann Doherty
Patrick & Gail Duffy
Sally Featherstone
Jim Fisher
Flowers by Dorcas
Ann Gardner
Florence Godfrey
Nicole Guillory-Miller
Chris Hagerman &
Molly Rogers
Jeff & Deborah Hanna
Daniel & Bobby Heagerty
Sharon Heitkemper
Dr. Donald &
Lynnette Houghton
Dr. Gene & Lois Jackson
Dr. Paul & Monica Kirk
Bobbie Lauridsen
Mary Lawrence
A.G. Maynard
Phyllis Maynard
Joseph & Barbara McNab
Adrian & Margaret Monnat
Thomas & Karen Morgan
Scott Myrick &
Sue Lyon-Myrick
Herb Ozer
Richard & Nancy Prouser
Diane Rehwoldt
Mark Rothert
George & Marietta Spada
Claudia Vines
Lawrence & Karen Warr
Patrick & Jeanne Wieber
DONOR
(up to $50)
Active Parenting of Toddlers
Gary & Patricia Andeen
Anonymous
Candace Armour-Surrett
Greg & Tracy Bair
Janet Blalock
Julie Branford
Karen Butler
Mary Carroll
Mark & Leslie Cech
Serena Cruz
William Davenport, Jr.
Regan DeKoning
Leneda Ditterick
Jeanine Dixon
Kaye Exo
Dr. Stephen & Gwen Fausti
Carmella Flannery
Daniel & Valerie Frigo
Eric Gabrielson
William Guerlain
Laura Gunderson
Linda Hanover-Urban
Terrie Heibel
Deborah Henderson
Edith Hernandez
Sandy Hildreth
“There are no great
people in this
world, only great
challenges which
ordinary people
rise to meet.”
WILLIAM FREDERICK
HALSEY, JR.,
UNITED STATES NAVY
Lilly Johnson
John Kirby & Cynthia Canfield
David & Carol Lakey
Dylan Lee
Mickele LeFore
Laurie Litonjua
Madison Bar & Grill
Angela Milner
Tamera Monroe
Denis Moore
Marc & Carol Partridge
Petrina Construction, Inc.
Mary Carole Potter
Russell & Paula Rickman
Marlene Ruden
Valerie Schaller
Josh Scott
Michelle Seely
Katie Shields
Dr. Rochelle Silver
Arleen Slive
Richard & Linda Snyder
Douglas Sponseller
Janet Thompson
Diane Thorpe
April Turner
Elizabeth Upham
Jessica Varek
Michael Waddell
Dawn Wilson
Robert & Elizabeth Wolf
Sam & Betty Wood
IN KIND
Alberta Street Market
Albertsons, Inc.
Charles & Laura Barker
Judith Bieberle Marks
Blue Moon Camera &
Machine
Laura Bond
Carlyle Investment Company
Sondra Carroll
Chrisman Picture Frame Gallery
Lisa Coates
Kathy Corbett
Crowley Equipment, Inc.
Haglund, Kirtley, Kelley &
Horngren, LLP Employees
Farmington Gardens
John W. Finklea Architects
Lakeridge Ward Belief Society
Sharon McIntosh
Chuck & Kay Merrill
Thomas & Karen Morgan
North Plains Police Department
Portland Classical Chinese Gardens
Reedville Café & Catering
James & Ellen Reuler
Thelma Rundel
Linda Scotch
Jodi Smith
Target
Hans Vatheur
Estella Virgin
Yoshida/Jones Golf
In Honor /In Memorium
VOLUNTEER LUNCHEON SPONSOR
IN MEMORIUM
NW Natural
Carolyn H. Patterson
Stuart & Jolee Patterson
STEEL BRIDGE SPONSORS
IN HONOR OF
Simon Fishel
Saltzman Family
Shirley Roberts
Jay & Toni Bloom
Workplace Giving
Thanks to the following donors
who designated gifts to LifeWorks
NW through United Way, Black
United Fund, and other workplace
giving programs.
Gary & Patricia Andeen
Candace Armour-Surrett
Heidi Bader
Kathryn Beveridge
Mike & Lynn Beveridge
Laura Bond
LaNae Bowles
Paul & Laurel Brennan
Thomas Brewer
Diane Coey
Gayle Covert-Gorman
Leneda Ditterick
Jeanine Dixon
Julie Dodge
Ann Doherty
Gordy Euler & Eliza Romick
Brad Fishel & Susan Dale
Nicole Guillory Miller
James Gurule
Linda Hanover-Urban
Edith Hernandez
Kenneth & Roberta Ihli
Mark Lewinsohn
Liberty NW
Lenny & Linda Matthews
Phyllis Maynard
Tedd Miller
Diane Mortinson
Jeanette Parsons
Joseph & Maureen Perry
Sandra Reese
Diane Rehwoldt
Marlene Ruden
Steve Slater & Mary Monnat
Mindy Snell
Mark & Kathy Spofford
Diane Thorpe
Lawrence & Karen Warr
William Weyrauch &
Connie Dunkle-Weyrauch
33rd Street Properties
Bryan Bickmore Dodge
GSL Properties
Miller Nash LLP
Milwaukie Lumber Co.
Norm Thompson Outfitters, Inc.
LifeWorks NW Board of Directors
Tuality Healthcare
USI Northwest
West Coast Bank
Yost Grube Hall Architecture
ESPLANADE SPONSORS
Ater Wynne LLP
Haglund, Kirtley, Kelley &
Horngren LLP
KPMG LLP
Westway Investment Company
OTHER CONTRIBUTORS
American International Group, Inc.
Arnerich Massena and
Associates, Inc.
Barran Liebman, LLP
Terri Dotson
Roxanne Fletcher
Tony Freeman
Robert C. Frink and Associates
Vicki Parry
R.C. & Nadine Peterson
James & Ellen Reuler
Wayne & Anne Sackley
John & Marylou Timoney
US Bancorp Foundation
Michael & Faye Whitenack
IN-KIND SPONSORS
Cheney Photography
Digitype Imaging and Design, Inc.
Hollywood Video
In-n-Out Printing
NIKE Inc.
Portland Trailblazers
Spirit Mountain Casino
The Children’s Museum
2nd Generation
Child & Family Center
Capital Campaign
The following list includes those who
contributed new gifts during the 20022003 fiscal year.
EXECUTIVE CIRCLE
Bridge To Bridge 2003
Duncan & Cindy Campbell of the
Campbell Foundation
KIDS’ RUN SPONSOR
PATRONS
The Campbell Group
Linda & Lenny Matthews
MEDIA SPONSORS
COMMEMORATIVE BRICK PURCHASE
KNRK
Community Newspapers
Dr. Ralph Crawshaw
T-SHIRT SPONSORS
Columbia Sportswear
Endowment Funds
The Marguerite and Harry Kendall
Endowed Fund
LIFEWORKS NW BOARD OF DIRECTORS
Chair: W. Roger Yost, Yost Grube Hall Architecture
Vice Chair: Dotti Cowart, Community Volunteer
Secretary: Ed Washington, Portland State University
Treasurer: Mark Simmons, The Campbell Group
Officer-at Large: Linda Matthews, US Bank
Vernon Baker, House of Umoja
Benjamin Berry, SunRise VP
Beverly Bookin, The Bookin Group
Elise Brown, EBI Public Affairs
Robert McGuirk, RMC Consulting
Jeff Uncapher, United Airlines
Keith White, NW Natural