2011 Annual Report

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Words to live by...
2011 San Joaquin Community Hospital Annual Report
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LEADERSHIP
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share
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E
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2011 Annual Report
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FOUNDATION
BOARD
GOVERNING
BOARD
Deborah Alexander
Robert J. Beehler
Kevin Burton
Matthew C. Clark
Janet Clary
Donald Cornforth, MD
Wayne Deats
Beckie Diltz
John Dovichi
Chris Frank
Ron Fraze, Chairman
Paul Fuller, MD
Jarrod McNaughton
Darlene Mohlke
Debbie Moreno
Monique Rogers
Brent Soper
Robert J. Beehler, Secretary
Brian Brenner, MD
Donald Cornforth, MD
Frank Dominguez
John Dovichi
Chris Frank
Ken Gibb
Steve Horton, Vice Chairman
Jamey Houghton
Hormuz Irani, MD
Joe MacIlvaine
John Owens, MD
Scott Reiner, Chairman
Cary S. Shakespeare, MD
EXECUTIVES
Robert J. Beehler
President and CEO
Debbie Hankins
Vice President
of Nursing and CNO
Sam Itani
Vice President
of Support Services
Jarrod McNaughton
Vice President
of Marketing and Development
Martha Samora
Vice President
of Ancillary Services
Brent Soper
Vice President
of Finance and CFO
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PAGE 8
A young burn patient makes
wonderful progress at The Aera
Clinic Grossman Burn Center.
Robert J.
Beehler
Walking the walk
Dear Friends,
It has certainly been another year of blessings for San Joaquin Community Hospital (SJCH). Our
Mission to share God’s love with our community by providing physical, mental and spiritual healing
represents more than just a phrase. At SJCH, we live and breathe those words every day, making
SJCH’s 2011 Annual Report theme—Words to Live By—rather appropriate.
PAGES 10–11
Thanks to you, the new Cancer
Center is expected to open in
late 2012.
The words behind our Mission ring true in so many ways, but perhaps never more significantly than
when we announced our plans for The Cancer Center at SJCH. In late 2012, we will extend our promise of Sacred Work—treating the mind, body and spirit—from our main hospital campus to our new
Cancer Center facility just across the street. We are committed to remaining consistent to our values
and patterning our care after the very best, while offering an unmatched patient experience.
Throughout the pages of this report, we offer examples of our words to live by experienced throughout 2011. I firmly believe that when you consider the kind of vocabulary we use in the Sacred Work
environment uniquely shared at SJCH—such as compassion, quality, service, stewardship, faith,
wellness, prayer and love—we are called to live by our words. We put our patients first. We believe in
our Mission to share God’s love.
PAGES 14–16
See how SJCH measures up when
compared to other hospitals across
the country.
As we continue to live by our words—which, of course, are our values—we look forward to 2012 with
great expectations.
Sincerely,
SJCH President and CEO
San Joaquin Community Hospital
2615 Chester Ave.
Bakersfield, CA 93301
661-395-3000
www.sjch.us
Copyright © 2012 Coffey Communications, Inc.
HSM27765h
Jarrod McNaughton
Executive Editor
Teresa Adamo
Editor, Writer and
Production Coordinator
Jimmy Phillips
Writer
Photography
Felix Adamo ◆ The Bakersfield Californian
◆ Michael Lopez ◆ Jimmy Phillips
2011 Annual Repor t
Robert J. Beehler
This annual report is published as a
community service for the friends and
patrons of:
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RECOVERY
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STROKE CARE
Mary Jamali and her husband, Habib, are grateful for the
lifesaving care she received at SJCH’s Stroke Center.
When every minute
counts, SJCH shines
The last thing Mary Jamali remembers before
her massive stroke last summer is her husband,
Habib, suddenly jerking her by the arm.
“I couldn’t understand why he was doing that,” said Mary, a
retired nurse who was successfully treated at San Joaquin Community Hospital’s Nationally Certified Stroke Center. “I was just
walking along and suddenly, he was grabbing my arm. It didn’t
make sense to me why. I asked him and he told me, ‘Mary, you
were falling down.’”
2011 Annual Report
“With every breath I take,
I THANK EVERYONE at
San Joaquin… I still smile
when I remember all their
happy faces.” —MARY JAMALI
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It was Aug. 30, a typical scorching
afternoon in Kern County. The Jamalis
were just passing through on their way
home to the Bay Area after visiting their
daughter in Orange County. The couple
decided to stop for a quick break and
a bite to eat at the McDonald’s in
Buttonwillow.
All seemed perfectly normal. That is, until Mary nearly collapsed
right outside the restaurant. From there, life for this 76-year-old
grandmother became a blur. There was an ambulance response
to the 911 call McDonald’s employees made. Those same employees shaded and fanned Mary, and one of them personally
drove Habib, who was unfamiliar with the area and extremely
upset over his wife’s condition, to SJCH.
TAKING ACTION
Due to the severity of Mary’s vital signs, it was determined the
40-minute ambulance ride wouldn’t be in her best interest.
She needed advanced medical care, and soon. So Mary was
transported to SJCH’s Gold Plus award-winning Stroke Center
via helicopter, though she had no idea it happened until she
heard about it later.
But Mary does remember, clear as a bell, the moment she
regained consciousness, surrounded by SJCH caregivers.
“I started to blink and open my eyes, looking around,” she
said. “All I could see were these happy, smiling faces—so many
smiles. I didn’t know any of the faces, but since they were all so
happy, I wasn’t afraid.”
Of course, Mary’s family (which includes two children with medical degrees) was waiting for this good news as well, and came
right to her side. The clot-busting medication Mary received to
combat the effects of her stroke was a lifesaving success and a
prime example of the value of early treatment.
“As we saw with Mrs. Jamali’s case, our Nationally Certified Stroke
Center provides the highest quality care that can minimize, even
prevent, damage caused by a stroke,” said Michelle Hartshorn,
RN, coordinator at the Stroke Center. “With a stroke, time lost is
A
RMS — Ask the person to
raise both arms. Does one
arm drift downward?
S
PEECH — Ask the person to
repeat a simple phrase. Is their
speech slurred or strange?
T
IME — If you observe
any of these signs,
call 911 immediately.
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In the top tier
for heart care
SJCH RECEIVES SILVER PERFORMANCE AWARD
HAPPY AND HEALTHY
Mary’s recovery has gone quite well. She’s been
through physical therapy to ensure her stability and now has a pacemaker to regulate her
heartbeat.
“I am blessed to be living a normal life, spending
each afternoon with my seven grandchildren,” said
Mary from her home in San Ramon, Calif.
measure for The Joint
Commission.
The award recognizes SJCH’s commitment and success in
implementing a higher standard of care for heart attack
patients and signifies that The Chest Pain Center at SJCH
has reached an aggressive goal of treating these patients to
standard levels of care as outlined by the American College of
Cardiology/American Heart Association clinical guidelines and
recommendations.
Average door-to-balloon
time for The Chest Pain
Center at SJCH in 2011:
52.5
minutes
To receive the ACTION Registry–GWTG Silver Performance
Achievement Award, SJCH’s Chest Pain Center consistently
followed the treatment guidelines in ACTION Registry–GWTG for
four consecutive quarters and met a performance standard of
85 percent for specific performance measures.
“SJCH is dedicated to making our cardiac unit among the best
in the country, and this Silver Performance Achievement Award
confirms that we continue to excel and to improve the
outcomes of our cardiac patients,” said Stella Williams, of
SJCH, the only certified chest pain coordinator in Kern
County. “We are pleased to be recognized for our dedication and achievements in cardiac care.”
90 minutes
The national goal
for door-to-balloon time is
from arrival in the ER to when the balloon-tipped
catheter is inserted to open the blocked artery.
n
N atio
al
Go
al
2011 Annual Repor t
In addition to the top-notch medical care she
received at SJCH, she gave high marks to the
personal care each staff member provided. And
even now, when Mary thinks of all their smiles, she
smiles too.
Door-to-balloon
time is a core quality
SJCH
According to the American Heart Association/
American Stroke Association, stroke is one of
the leading causes of death and serious, longterm disability in the United States. On average,
someone has a stroke every 40 seconds;
someone dies of a stroke every four minutes;
and 795,000 people have a new or recurrent
stroke each year.
mental
& spiritual
SJCH caregivers, from
left, Justin Doss; Rellon
Powers; Stella Williams;
and Todd Peterson, DO,
with Ashley Vorhees,
of the American Heart
Association, display
The Chest Pain Center’s
Silver Performance
Award.
San Joaquin Community Hospital (SJCH) received the American
College of Cardiology Foundation’s National Cardiovascular
Data Registry ACTION Registry–Get With The Guidelines (GWTG)
Silver Performance Achievement Award for 2011—one of only
94 hospitals nationwide to do so.
brain lost, which is why we are committed to being
one of the top hospitals in the country for providing aggressive, proven stroke care.”
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F
ACE — Ask the person to
smile. Does one side of the
face droop?
health
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Is it a stroke?
Think FAST
patients
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VOLUNTEERS
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patients
TOP: SJCH’s Volunteer
Services members gather
for a group photo.
MIDDLE: Each year, the
volunteers present their
donation check to SJCH at
their annual luncheon.
BOTTOM: SJCH volunteers
offer service with a smile
at The Gift Gallery.
What do volunteers contribute?
Funds raised by SJCH’s Volunteer Services are put
back into hospital programs. In 2011, volunteers
donated $37,156.62, from the following
fundraisers:
$194,774.00
Gift gallery
$23,139.85
Shoe sale (total gross
sales were $124, 087.81)
$6,687.77
Three book sales
$2,898.43
Orchid sale
2011 Annual Report
$2,516.64
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Leather sale
$1,913.93
Jewelry and purse trunk show
The heart of our hospital
They are an army of blue smocks and smiling
faces. They give freely of their time, making
a difference in ways big and small. They are
the members of San Joaquin Community
Hospital’s (SJCH) Volunteer Services.
the Mission of the hospital and our culture of Sacred Work and
wants to be a part of that environment,” she said.
The volunteer program at SJCH continues to thrive year after
year, but 2011 was an exceptional one.
■ ER Angel. Volunteers are trained to give comfort and
support to families in difficult situations in the Emergency
Department. Sometimes it is a warm blanket, a
pillow, or putting their arms around them and just
being there.
A total of 272 volunteers (98 of them new in 2011) throughout
the year donated more than 18,930 hours. Since the program
began in 1973, the grand total of volunteer time for the overall
program is a staggering 444,883 hours!
After each successful endeavor in 2011 (Volunteer Services
hosts several fundraisers for the hospital throughout the year,
including shoe sales, book sales and even an orchid sale), it
would appear the pinnacle had been reached. But then, SJCH’s
volunteers push themselves a little harder, a little further still,
always with the intent of giving, yet they so often find themselves on the receiving end of mutual blessings as well.
“They are literally ministering to many people—patients, their
families and the many SJCH employees they help by volunteering in their departments—every day that they come in to volunteer,” said Norma May, manager of SJCH’s Volunteer Services.
“On many occasions, volunteers have expressed to me that they
believe they were called to be a volunteer at SJCH. They come
to give, but feel they are the ones who receive the most blessing from being here.”
In addition to their supplemental services provided in such
areas as the Gift Gallery, the front desk and the second-floor
waiting room, the volunteers delivered daffodils to patients
during Daffodil Week; staffed the Court-Appointed Special
Advocates (CASA) and SJCH suitcase drive; and monitored a
booth at the Senior Health Fair during Hospital Week.
“We are looking for volunteers who want to give back—each
area where volunteers serve has different requirements, but
the volunteer we are looking for is someone who understands
■ No One Dies Alone. Volunteers will come and sit with
patients who are alone in their last hours of life.
■ Pet Partner Program (coming later in 2012).
An advisory council has been formed, and volunteers are being recruited to get their dogs certified
and ready to come visit patients.
■ The Cancer Center at SJCH (scheduled
to open in late 2012). The main emphasis for
Volunteer Services in 2012 will be the new Cancer
Center. Prospective volunteers are already requesting to be on the list for upcoming training in a
cancer center setting with patients going through
treatment.
There are opportunities for volunteers of various
ages, beginning as young as 15. The classifications
and requirements are:
“They are literally
ministering to
MANY PEOPLE—
patients, their
families and
the many SJCH
employees they help
by volunteering in
their departments—
every day.”
—NORMA MAY, VOLUNTEER
SERVICES MANAGER
■ Junior volunteers. Must be at least 15 and in
high school with a minimum 2.5 GPA. Three sessions a year in the fall, spring and summer.
■ College students. Usually finishing prerequisites before applying for nursing or premed programs. Every attempt is made
to be flexible with their hours because of their school and work
schedules.
■ Adults. Volunteer in many areas of the hospital. Application
and background check are required.
For more information about Volunteer Services, please call
Norma May at 661-869-6559. You can also learn more about
SJCH’s volunteers at www.sjch.us.
2011 Annual Repor t
There are several different types of volunteer programs at SJCH,
all of which are always in need of new faces and more pairs of
hands, according to May.
Besides general volunteering, there are also specific volunteer
programs:
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COURAGE
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Cenel’s journey
All of Cenel’s
pressure garments,
masks, and facial
and mouth guards
were funded by the
SJCH Foundation.
After a sleepover took a tragic turn,
the burn center at SJCH helped one
family find their way back.
Next came the phone call no mother wants to get.
There’s a reason they call it mother’s intuition—
normally those gut feelings are there for a
reason. For Gaby Castillo, allowing her
Cenel was immediately transported to The Grossman Burn
Center Intensive Care Unit at San Joaquin Community Hospital (SJCH), Kern County’s only full-treatment burn center. The
doctors and nurses worked quickly to dress his wounds and
manage his pain. But there is no quick fix.
12-year-old son, Cenel, to spend the night at a friend’s house
was an ongoing tug-of-war between her better judgment and
the begging of an eager boy.
Eventually, the anxiety gave way to another prominent part of a
mother’s heart—the soft spot that wants to see her kids have
fun and be happy. On a cool Friday night in December 2010,
Cenel finally headed to his first sleepover.
As of March 2012, Cenel is
making GREAT PROGRESS!
Follow his story by visiting
www.sjch.us/cenel.
That night, Cenel’s sister sent her
younger brother an older-sister-like text:
How are you doing?
Cenel replied quickly, with the typical
youthful generality. Maybe it was his
phone’s auto-correct feature, maybe it
was disturbing foreshadowing, or maybe it was just a simple
case of typing too fast. Whatever it was, Cenel’s text didn’t
read as he intended. Instead of I’m fine, it said, I’m fire.
2011 Annual Report
Unfortunately, the typo would prove telling.
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Plastic surgeon John Diaz, MD, says Cenel Castillo has an
excellent long-term prognosis and that his scarring will be
minimal.
The next day, Cenel and his friends dug a hole and began playing with toy cars and gasoline. When they added a flame to the
mix, the situation spun quickly out of control.
“Nothing was happening, and so my friend added more gasoline,” Cenel said. “It splashed me and then I caught on fire.”
“I got the call that Cenel had been burned and drove as fast as
I could over to the house where he was staying,” Castillo said.
“When I got there, I found my son sitting on a concrete floor. His
skin was just hanging from his arms and face.”
A HARD ROAD
John Diaz, MD, a plastic surgeon who works with the burn center,
realized that Cenel was a candidate for a procedure that, although
uncomfortable, would drastically reduce his long-term scarring. It’s
called a tissue expander reconstruction.
“Cenel sustained burns to the lower part of his face along the
jaw line,” Diaz said. “Fortunately, the skin on his neck was spared.
In July, we performed surgery to insert a tissue expander into his
neck. Each week for a few months, we’ll inject saline into the
expander. After the expander is removed, the healthy skin is loose
enough that it can be pulled up and over the areas that were
burned.”
This is the first time an expander has been used in Kern County
to reconstruct a burn injury.
During the fall of 2011, Cenel made weekly visits to the The Aera
Clinic Grossman Burn Center, SJCH’s outpatient burn clinic, to
have the expander filled with saline. Finally, in early December, he
reached the necessary capacity of 450mL and was ready for his
second surgery. Although he is still recovering from that operation,
Diaz is excited about his long-term prognosis.
“The skin will never be perfect, but we’re going to get him to the point
where he can look at himself every day in the mirror and not be
reminded of his burn,” Diaz said. “I’m really proud of his courage.”
qualit
patient
best
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28,972
173 clinics administered
free
immunizations to 9,062 children via the SJCH Mobile
Children’s Immunizations Program.
healing
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MILESTONES
physical sacred
Immunizations
mental
& spiritual
work
Positive perceptions
90.4%
84.8%
of physicians ranked the quality
of care at SJCH as “Excellent” or “Very good.”
of SJCH employees ranked
SJCH as a place for others to work as “Excellent” or
“Very good.”
84.1%
80.7%
of SJCH employees ranked SJCH
as their place of work as “Excellent” or “Very good.”
of SJCH employees ranked spiritual emphasis at SJCH as “Excellent” or “Very good.”
Sometimes, numbers tell
their own story. Last year was
one of growth and progress
for San Joaquin Community Hospital
(SJCH), and we have the stats to
prove it.
Patients treated at the
Grossman Burn Center
243 + 200 = 443
Adults
Children
Affiliated physicians ◆
Employees ◆
Patients total
Volunteers ◆
Patient beds ◆
Funds raised by
the SJCH Foundation
2009
2011
*Does not include an additional $838,542 in pledges to
The Cancer Center at SJCH.
Births ◆
Outpatient visits ◆
NICU admissions ◆
Admissions total ◆
Total payroll for all employees, ◆
corporate workers and contractors
520
2,066
280
254
62,708
2,676
76,627
222
20,815
$119,339,415
2011 Annual Repor t
2010
$587,684.54
$808,992.83
$2,441,391.13*
Emergency Department visits ◆
2011
by the
numbers
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CANCER CARE
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Much to be
thankful for
To say 2011 was a significant year
for the San Joaquin Community
Hospital (SJCH) Foundation would
definitely be putting it mildly! In fact,
some people may even call it historic.
Coming off another stellar year that culminated with a truly
“Grand Affair of the Heart” gala event in 2010, the SJCH
Foundation found itself poised for even grander plans as a new
year began.
A UNIQUE BLESSING
On May 5, SJCH hosted a unique community event: an inter-faith
blessing of a parcel of land. Not just any parcel, either. What was
once the Wildcat Adult Bookstore on Chester
Avenue—across the street from SJCH—will
“This gathering of
now be the site of the hospital’s new Cancer
so many faiths for
Center. The four-story, 60,000-square-foot
facility will cost an estimated $36 million. Of
one ceremony was an
that amount, the Foundation is being asked
amazing sight…this
to raise $5 million.
2011 Annual Report
shows the community
is united.”
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—JARROD MCNAUGHTON,
VICE PRESIDENT OF MARKETING
AND BUSINESS DEVELOPMENT
As a faith-based hospital, SJCH’s Mission is
to share God’s love with the community by
providing physical, mental and spiritual healing. The presence of The Wildcat across from
the hospital campus had, for many years,
stood in direct opposition with that Mission.
So in 2010, SJCH acquired the property owned by the Wildcat,
and by the spring of 2011, demolition began. Attendees at the
blessing event represented numerous faiths, including Hindu,
Baptist, Catholic, Muslim, Jewish, Native American Indian and
Adventist. While the interfaith blessing ceremony was designed
to dedicate the land for its future use, the result became so
much more.
“This gathering of so many faiths for one ceremony was an
amazing sight,” said Jarrod McNaughton, SJCH’s vice president
of marketing and business development. “We believe this shows
the community is united, especially when it comes to bringing
the only comprehensive, hospital-based cancer center to Kern
County.”
BREAKING GROUND
On May 17, SJCH’s intention to build The Cancer Center was
officially announced to the public at a large press conference.
Ground was broken with ceremonial gold shovels. Completion is
expected in late 2012.
Complete care in radiation oncology and medical oncology, as
well as an on-site surgery center, means Kern County residents
Answering the call
With the opening of The Cancer Center will come a need
for more volunteers. If you are interested in giving your
time to support our healing mission, call Norma May at
661-869-6559.
LEFT: The Cancer Center at SJCH, designed by BFGC-IBI
Group Architecture Planning, is expected to open its doors
in late 2012.
ABOVE: Using special
golden shovels, a group
of local dignitaries and
SJCH officials officially
break ground for The
Cancer Center.
GENEROSITY ABOUNDS
can get the care they need, all under one roof, without sacrificing a valuable support network found at home. Currently, 1 in 5
cancer patients in Kern County seeks treatment out of town.
Once that first scoop of soil was overturned, the Foundation
embarked on the most significant fundraising in its history by
launching the When You Give Capital Campaign. The goal is to
bridge the $5 million financial gap between the investment by
the hospital and the cost of the new facility.
Foundation representatives are personally inviting individuals
and businesses to consider pledges over a period of time, and
the result has been significant and meaningful.
The community responded immediately—in just the first six
months, the Foundation secured more than $2.7 million in
cash and pledges! Dr. Donald Cornforth and his wife, Edna,
started things off with a generous contribution of $1 million. And 77 percent of SJCH employees also showed how
much they care about this community through their incredible
$500,000-plus in donations.
Other significant contributors in 2011 included Advanced
Industrial Services, a locally owned business led by Leslie Knox
and Rowdy Dickard, which pledged $500,000 to the campaign;
Brad and Liz Peters, who made a $100,000 pledge; and Foundation Board member Wayne Deats and his wife, Lynn, who
pledged $100,000.
“The generosity shown to our Capital Campaign in just 2011 has
been overwhelming,” said Foundation President and Executive
Director Kevin Burton. “From local businesses, individual community members and even our own SJCH family of employees…
it’s clear to us that building Kern County’s only comprehensive,
hospital-based Cancer Center is a worthy cause everyone wants
to support. We look forward to an exciting 2012!”
BELOW LEFT: SJCH
staffers showed their
overwhelming support
to the When You Give
Capital Campaign,
with 77 percent of all
employees cumulatively
donating more than
$500,000 to The
Cancer Center! The
announcement was
made at the Christmas
Breakfast.
BELOW RIGHT: The
Cornforth Family kicked
off the Capital Campaign
with a generous
$1 million donation.
2011 Annual Repor t
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HIGHLIGHTS
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2011
◆ PARTNERED in global
mission projects in Nigeria,
Honduras and other countries.
◆ LAUNCHED Pray at 8,
an initiative in which recorded
prayers are heard throughout the
hospital at 8 a.m. and 8 p.m.
Celebrating an outstanding year
IN 2011, SAN JOAQUIN COMMUNITY HOSPITAL:
◆ ANNOUNCED plans
to build a 60,000-squarefoot Cancer Center and
Outpatient Surgery Center.
◆ ADMINISTERED
28,972 free immunizations
to 9,062 children via the
SJCH Mobile Children’s
Immunizations Program.
◆ STARTED No One Dies
Alone, a volunteer program
that ensures all end-of-life
patients have someone by
their side.
2011 Annual Report
◆ SPONSORED the
12
Third Annual GospelFest,
a celebration of music,
featuring Brandon Heath and
local artists.
◆ HOSTED community
health events, including
Better Cooking for Better
Living, the NICU Reunion,
and a summer picnic and
Christmas party for burn
survivors.
◆ RECEIVED
the American Stroke
Association’s Get With The
Guidelines®–Stroke Gold Plus
Quality Achievement Award—
the highest honor for stroke
care.
◆ CELEBRATED the
completion of a new
website and mobile site
as the pilot hospital for
Adventist Health’s new
systemwide web strategy.
◆ PARTNERED with
dozens of local organizations,
including the American Heart
Association, March of Dimes,
the American Cancer Society
and the Bakersfield Homeless
Center.
It’s
all
new
A HEART FOR HEALING
◆ RECEIVED a Gold Award from the 2011
MarCom Awards for the 2010 Annual Report, A Heart
for Healing. The award category was “Design (print)/
Annual Report.”
◆ AWARDED the
American College of
Cardiology’s Get with
the Guidelines Silver
Performance Achievement
Award—one of only 94 Chest
Pain Centers nationwide to
receive this honor.
◆ ACQUIRED
NeuroQuant at Quest
Imaging, which is the most
precise tool available for
giving early diagnosis for
Alzheimer’s disease and
neurodegenerative disorders.
2010 SAN JOAQUIN
COMMUNITY HOSPITAL
ANNUAL REPORT
◆ With Quest Imaging,
SPONSORED the
◆ COORDINATED
an employee toy drive in
conjunction with Toys for Tots.
Employees donated enough
toys to fill a seven-ton
military truck.
◆ Successfully
IMPLANTED the first MRIcompatible pacemaker in
Kern County.
◆ PARTNERED with
◆ COORDINATED
marketing awards from the
Aster Awards and Healthcare
Marketing Report, two of
the foremost authorities on
judging excellence in health
care marketing.
the Second Annual Sacred
Work Sabbath, a community
worship service featuring
evangelist Mark Finley.
Links for Life, lighting the
hospital pink during October
for breast cancer awareness.
◆ WON 17 HMR Gold
Standard Certificates of
Achievement for Bariatric
Solutions.
◆ HOSTED a suitcase
drive on behalf of Court
Appointed Special Advocates
(CASA) of Kern County to
benefit foster children. SJCH
employees donated duffle
bags, large backpacks and
suitcases so that these kids
can move their personal
items with dignity.
2011 Annual Report
◆ WON 11 national
American Cancer Society’s
first “Making Strides Against
Breast Cancer Walk” in
Bakersfield on Oct. 29, 2011.
The 5K walk was a great
success, with 1,224 walkers
and more than $64,000
raised!
13
lov
health
physicians
commitment
best
SERVICE
&
sacred
relationships
caring
QUALITY
spirit
work
share
passion
patients
embrace
Topping state and
national averages
WE’RE
PROUD
to not just
have met,
but actually
exceed, both
the state
and national
averages.
The HCAHPS (Hospital Consumer Assessment
of Healthcare Providers and Systems) survey
is the first national, standardized, publicly
reported survey of patients’ perspectives of hospital care.
HCAHPS (pronounced “H-caps”), also known as the CAHPS
Hospital Survey, is a survey instrument and data collection
methodology for measuring patients’ perceptions of their
hospital experience.
While many hospitals have collected information on patient
satisfaction for their own internal use, until HCAHPS there
was no national standard for collecting and publicly reporting
information about patient experience of care that allowed valid
comparisons to be made across hospitals locally, regionally
and nationally.
Three broad goals have shaped HCAHPS. First, the survey is
designed to produce data about patients’ perspectives of care
that allow objective and meaningful comparisons of hospitals
on topics that are important to consumers. Second, public
reporting of the survey results creates new incentives for hospitals to improve quality of care. Third, public reporting serves to
enhance accountability in health care by increasing transparency of the quality of hospital care provided in return for the
public investment.
With these goals in mind, the Centers for Medicare & Medicaid
Services (CMS) and the HCAHPS Project Team have taken
substantial steps to assure that the survey is credible, useful
and practical.
At San Joaquin Community Hospital (SJCH), we’re proud to not
just have met, but actually exceed, both the state and national
averages in the composites below:
86%
80%
SJCH
76%
2011 Annual Report
■
■
■
14
SJCH
79%
SJCH
74%
68%
80%
82%
73%
70%
SJCH
71%
STATE AVERAGE
SJCH
68%
SJCH
70%
65%
NATIONAL
AVERAGE
SJCH
64%
69%
66%
58%
COMMUNICATION
WITH NURSES
RATING
OF HOSPITAL
9 or 10, on 0–10 scale
WOULD
RECOMMEND
HOSPITAL
INFORMATION RESPONSIVENESS
GIVEN AT
OF STAFF
DISCHARGE
This HCAHPS information is based on available numbers up to November 2011.
PAIN
CONTROL
Quality Core Measures
The Joint Commission—our primary accrediting body—has
identified Core Measures to evaluate the quality of hospital
care. The more appropriate care a hospital provides for each
of these conditions, the higher its rating. Elements in each
category are based upon scientifically proven, evidence-based
care. Four of these measures are applicable at San Joaquin
Community Hospital.
Heart Attack Care
(acute myocardial infarction, or AMI)
98.67%
Cardiovascular disease, including AMI, is the leading cause of
death in the United States. Each year, 900,000 Americans are
diagnosed with AMI and 225,000 cases lead to death.
Heart Failure
99.28%
Heart failure is a weakening of the heart’s pumping power.
About 5 million people in the U.S. have heart failure, and more
than 550,000 are diagnosed with it each year. Heart failure is
most common in seniors; more Medicare dollars are spent for
the diagnosis and treatment of heart failure than for any other
condition.
Community-acquired Pneumonia
98.14%
Pneumonia is a serious lung infection that causes difficulty
breathing, fever, cough and fatigue. Community-acquired pneumonia is the sixth most common cause of death in the United
States. Every year, there are an estimated 2 million to 3 million
cases of community-acquired pneumonia in the U.S., resulting
in 500,000 hospitalizations and 45,000 deaths.
Surgical Care
Improvement Project
Hospitals can reduce the risk of wound infection after surgery
by making sure patients get the right medicines at the right
time on the day of their surgery. Surgical-site infections account
for 15 percent of all hospital-acquired infections.
2011 Annual Repor t
98.82%
15
2011 DONORS
Kevin Burton, SJCH Foundation President and Executive Director
(left), and Ron Fraze, Chairman of the SJCH Foundation Board
Overflowing optimism
As we look back on 2011, we are encouraged to see that San
Joaquin Community Hospital continued to expand the services
it provides to residents of Bakersfield and Kern County. In the
Foundation, we are fortunate to be experiencing unprecedented
financial support, which is helping to fund these expanded
services and the physical growth of the hospital campus.
In the past year, the Foundation has been blessed by an overwhelming response from donors who, most notably, have helped
us raise more than $2.7 million in cash and pledges toward our
When You Give Capital Campaign for our new Cancer Center.
The campaign was launched in July 2011 to bridge a $5 million
gap that exists between funds provided by the hospital and the
cost of The Cancer Center. We are excited about our progress
and look forward to surpassing our goal in 2012. Later this year,
we will open the doors to Kern County’s first comprehensive,
hospital-based Cancer Center—one that provides cutting-edge
technology and treatment in a patient-centered environment.
We would like to thank the friends and family of the Foundation
for their continued support and generosity. We are encouraged
by looking back at 2011, but our optimism is overflowing as we
look ahead in 2012.
2011 Annual Report
Sincerely,
16
Kevin Burton
Ron Fraze
SJCH Foundation President
and Executive Director
SJCH Foundation
Board Chairman
Aida Abad
Hannah S. Abello
Ahmed Abukhazneh
Milagros Acenas
Paul Acenas
Gabriel Aceves
Delia P. Acosta
Carrie Adams Moore
Phyllis Adeji
Margaret Advincula
Frederick Agatep
Amanda R. Aguirre
John Aguirre
Raymond Alanis
Oscar S. Alano
Abegail Alano-Canlas
Karen Alas
Daniela Aldrete
Brendan and Alison Allen
Misty Allen
Anna Almejo
Angie Almendares
Emily Alonzo
Amelia Altavas
Nixen Altavas
Tomas Alvarenga
Alma A. Alvarez
Brandi Alvarez
American Society of Safety
Engineers
Susan Amparano
Joel Ancheta
Christie Anderson
Cris Anderson
Diana Anderson
Maria Angeles
Marcie Anglen
Jorge Anguiano
Ruth G. Aninion
Kristine Antesoda
Marjorie Aquino
Maria Araiza
Marie Toni Aralar
Beatriz Arballo
Cindy Archer
Jeannett Arenas
Meiling Arevalo
Diana Arias
Shante Armstrong
Christina Arockiam
Kristen Arterberry
Lori Ascencio
Graciela Astorga
Jakob Atkinson
Casey Auch
Amanda Avila
Patricia Avila
Rachel Avila
Nora Aviles
Saw Kan Aye
Diana Azar
Scott and Janet Babb
Rodolfo and Erlinda
Bacarisa
Surinderpal Badhesha
Shawnda Bagsby-Powe
Robert Bailey
Willielee Bailey
Casey Baker
Sarah Baker
Bakersfield
Cardiopulmonary Medical
Group, Inc.
LaZelle Balico
Generosa Baliton
Alicia Banuelos-Martinez
Shawn and Kelly Barber
Amanda Barger
$1,000 and up
Advanced Industrial Services
Fahmieh Al-Azzam
Bakersfield Family Medical Center
Bakersfield Firefighters Burn Foundation
Bakersfield Rotary West Foundation
Bank of the Sierra
Robert and Myrna Beehler
Kevin and Christa Burton
CEP America Emergency Physician
Partners
Chain Cohn Stiles Law Firm
Roger and Dyna Clever
Dr. and Mrs. Donald and Edna Cornforth
Ray and Joan Dezember
Dr. and Mrs. Donald and Bonnie
Fitzgerald
Larry and Chris Frank
Maya Fulks
John and Karen Garner
Golden Empire Detachment Marine Corp
League Volkslauf
Harvey and Lavonne Hall
Rob and Debbie Hankins
Michelle Hartshorn
Kurt M. Hoekendorf
Itani Design Concepts
Sam and Ghina Itani
Junior League of Bakersfield
Ladies Auxiliary of Kern County Fire
Department
Luke and Chelcia Lambert
Law Offices of Young Wooldridge, LLP
Victor Martin and Dr. Nima Patel
Jarrod and Heidi McNaughton
Mendiburu Magic Foundation
Occidental Petroleum Corporation
Pepsi Bottling Group
Proforma Solutions for Printing and
Promotions
Scott and Margo Reiner
Resnick Foundation
Roll Giving and Paramount Community
Giving
Frank and Martha Samora
San Joaquin Bit Service
Schwab Charitable Fund
The Sence Foundation
Carrie Soper
Irene Spinello, MD
Sandys Tang, MD
Adam and Christina Theesen
Steven Valentich
Valley Anesthesia Associates, Inc.
Vanguard Charitable Endowment Program
Dolly Wilson, RN
Jeff and Daisie Wong
lov
health
Victoria Farris
Henry Felix
Irene Felix
Mary M. Felix
Melane Fennell
Hope Feramisco
Patrick Ferch
Wilda Ferch
Bobby and Stephanie
Fletcher
Gerald Fletcher
Cecil Ann Flores
Isabel Flores
Monica Flores
Rose Jane Flores
Steven and Emily Fogel
Kevin Foose
June Francis
Laarni Lien Francisco
Anita Franco
Irma Franco
Ryan and Amanda Frank
Alberto and Cora Frigillana
Jonathan Frigillana
Akyra Frisch
Diana Fuentes
Josephine J. Gabrillo
Becky Gainer
Jubilee Gaje
Hazel Galarido
Manuel Galaviz
Peter Galerio
Jose Galindo
Dennis and Linda Gallagher
Iain Gallego
Ronnie A. Galura
Dena Garcia
Jennifer Garcia
Julie L. Garcia
Rita Garcia
Rosa Garcia
Stefanie Garcia
Suzzy Garcia
Chris Gardiner
care
leadership
leadership
spirit
work
embrace
Hector Dominguez
Richard Dominguez
Taunya Donahoe
Justin and Caryli Doss
Marchaan Dotson
Dale A. Douglas
Victoria Duarte
Sarbjit Dubb
Cassandra Duckworth
Dale and Judith Dudic
Jennifer Dunn
Mark Oliver Dy
Barbara Eagle
Lucy Easter
Patricia Eccles
Jimmy Eckelhoff
Ed and Fran Ederra
Alison Elam
Xochitl Ellis
Paul Ellis, RD
Michelle Elrod
Laurie D. Emmett
Richard and Donna Engel
Irene Enriquez
Tiffany L. Epperly
Kristin Ericsson
Melourd Estante
John Esteban
Rex and Lulemae Estoque
Edith Estrada
Maria Estrada
Shirley Eublera
Christian Eustaquio
Dianna Evans
Dawn R. Evenson
Charles Everly
Ruben Fabela
Sandy Fahsbender
Sheila Fair
Steve and Colleen Falke
Linda Fama
Daniel Farley
commitment
THANKS
sacred
share
Christine Coble
Alyce Coleman
Donna Shelton Coleman, RN
Hilda Colinayo
Jacie Collier
Vellaflor Collins
Alfred Concepcion
Jamie Contreras, RNC
Leticia Contreras
Marlene Conway
Virgia and Geneva Cook
Jenny Corral
Monique Corvera
Kellie Couch
Sherrie Coughran-Patrick, RN
Elizabeth Cox
James Cox
Kaitlin Cox
Tim and Karen Coyle
James and Diane Craig
Teresa Crow
Chip Cruise, RRT
LaTonya Crutcher
Marina Cubero
Clarence R. Curioso
Ruth Curioso
Margaret Cushine
CWC Equipment and Design
Bruce Dains
Kristina Damo
Kimberly Damron
Peggy Darling
Rosemarie Dator
Doris Davenport
Deedra Daves
Sheryl Daves
A. Janice Davidson
Eddie Davidson
Jacqueline Davis
Mariya Davis
Sheila D. Davis
Susan Davis
Maedelyn De Guia
Elvia De Jesus
Ed De La Cruz
Jesus De La Cruz
Teresa De La Garza
Cindy Delanty
Susan De La Rosa
Maria D. Delgado
Katie Delmore
Pati Del Papai
Anna Dennis
Ricci Denton
Kirit and Sujata Desa
Kim De Simas
Corinna De Velbiss
Baljit Dhaliwal
Balwinder Dhaliwal
Jasbir Dhillon
Manpreet Dhillon
Cheryl Diago
Sylvia Diaz
Lisa Diede
Raghbir Dillon
Aye Din
Phu Dinh
Trudy Dixon
Yvonne Domingo
quality
Bryan Edward Buck
Jean Buensuceso
Nancy Bulat
Justin Bullard
Heather Bunton
Sharon Burnham
Cheryl Burroughs
Tara Busby
Wally and Mary Bussard
John Buxton
Don and Jackie Bynum
Raquel Caballero
Curt and Helen Cabral
Salvador Cabrera
Alicia Cacayuran
Andrew Cailing
Wendy Caine
Jonathon Caithness
Joselyn Caluya
Michael Camp
Kenneth and Lorraine
Campbell
Edie Cano
Mallory Cantrell
Misty Cantrell
Dexter Capawa
Lucas P. Caraccioli
Tiffany Caraccioli
Jim Caras
Larry Carlon
Tamara Carpenter
Katie Carr
Jacqueline Carrillo
Christie Carter
Debbie I. Carter
Rheta Carter
Stanley and Ronda Carter
Greta Carver
Ian Casabar
Jeffrey Case
Ann Castellon
Lynnie Castillo
Bronwyn Cercone
Anita Chacon
Donna Belle Chan
Kristen Chang
Jessi Changala
Margaret Chapin
Diane Chapman
Mark and Ashton Chase
Armando Chavez
Melinda Chavez
Orchid Chefalo
Irene Chendra
Melissa Cherry
Theresa Chetwood
Ronyda Chhim
Katrinna Ching
Timothy Chow
Aldo and Mercedes Cisneros
Rod Clamonte Jr.
Minnie Clarke
Alma Clavel
Jacob and Cheryl Clayton
Sherry Clayton
Sandra Cleaver
Ken and Rene Cleek
relationships
people
Maricel Garin
Daisy Garza
Erika Garza
Ana Gasaway
Jovan Gash
Anita Gaston
Aaron Gates
Emily Gautier
Maricel P. Geca
Julie Gentry
Stacey Gentry
Breanne George
Elizabeth Geyer
Angela Gholson
Emi Giese
Alyson Gil
Lisa Gil
Rodrigo Gines
Virginia Gipson
James Gisborn
Mark and Michelle Gisborn
George and Marcia
Giumarra
John Givan
MJ Glenn
Kelly Goddard
Golden Valley Medical
Associates, Inc.
Maria Gomez
Monica Gomez
Sotero Gomez
Yvette Gomez, RN
Adrian Gonzales
Darnel Gonzales
Heather Gonzales
Maria Gonzales
Ana Gonzalez
Jose A. Gonzalez
Perla A. Gonzalez
Jimmy Goodman
Constance Goodyke
Robert Grado
Continued on next page
2011 Annual Repor t
Lily Barker
Benjamin and Amber
Barnard
Patricia Barnes
Patricia Barraza
Celeste Barrientos
Cesar Barrientos
Mario Barrientos
Isabel Barron
Francine Bartlett
Jasmin Batiste
Andrew Batshoun
B. Bawar
Yolanda Baxter
Heidi Beason
M. G. Beatty
Minhyun Beck
Michele Been
Kelley Beglin
Raye Leanne Behill
Saman Behl
Eileen Bellman Family Trust
Jennifer Benders
Marites Benito-Mateo
Julia Benson
Dean and Karen Bentley
Ashleigh Bergeron
Teresa Bermudez
Manuel Bernal
Ashley Bernatz
Sylvia Berreth
Sarah Berthiaume
Himanshu Bhakta
Samir Bhavsar
Ethel Bibay
Michael Billings
Nanette Birdwell
Sandy Blackburn
Toni Blagg
Ruth Bliss
Excelsis Boligor
Gregory Bolts
Marygrace Bolts
Tim Bomar
May Bonnin
Richard Bonnin
Jennifer Borgsdorf
Marcos Borrero
Rob and Claudia Bouse
Nathaniel S. Bowens
Janice Bowles
Troye Lynn Bradshaw
Jerry and Laminda Brannum
Bruce A. Branstner
Yudith A. Bravo
William (Greg) Braxton
Ben Paul Brazal, RN
Ankeya Brenson
Elizabeth Brian
Margaret Bridges
Melinda Brock
Karen Brooks
Norma Brooks
Charlie Brown
Keneitry Brown
Robert and Nora Bruhl
John Bryant
Brody Buck
patients
17
THA
2011 DONORS
2011 Annual Report
Continued from page 17
18
Martin Granados
Theresa Granados
Corrina Granadoz
Christopher Granillo
Melissa Granillo
Michael and Amy Gray
Cinnamon Grays
Sara A. Green, RN
Doug and Lori Greener
Brandy Greenwood
Stacy Griffin
Wilbur and Carolyn
Grossardt
Charles and Jeanell
Guenther
Elvia Guerra
Saul Guillen
Leslie Gutierrez
Oscar Gutierrez
David and Mia Guzman
Rosalinda Guzman
Brett and Donna Haberkern
Cassie Haberkern
Jennifer Haberkern
Jeff Hall
Olga Hall
Stephen Hall
Kellie Hall-Edwards
John Hallum
Bessie Hannigan
Barbara Harl
Stephanie Harper
Sarah Harris
Addie Harton
Harvest Fresh
International, Inc.
Kris Harvey
L. Elizabeth Hawkes
Megan Hawkins
Scott Haworth
Davetta Hayes
Norma Heckathorn
Jon Heiber
Herbert Walker Trust
C. Hernandez
Christina Hernandez
Jacqueline Hernandez
Kristine Hernandez
Lisa Hernandez
Nicholas Hernandez
Nicole R. Hernandez
Patrick and DeAnn
Hernandez
Susan Hernandez
Veronica Hernandez
Yolanda Hernandez
Dulce Herrera
Juan Herrera
Sarah Hiner, RN
Antonio Hinojosa
Grace Ho
Jessica Hobbs
Randi Hodson
Thomas and Beth Hoffman
Brandy Holman
Zahra Honari
Jack D. Houston
Devyn K. Howard
Anitrice Howell
Heidi Howell
Peace Hsin
Sharo Hsin
Ne Hso
Allison Hudgens
Anthony and Sandy Hughes
Patsy Hughes
Laura A. Hughey
Lisa Hulse
Karen Hunt
Elaina Hunter
Leticia R. Hunter
Sandra Hurtado
Crystal Hussey
Hong Huynh
Stephen Huynh
Mo Hymer
Rosalinda Ibarra
Russel Iglesias
Roxanna Imoe
Kim Ince
Emily Ioppini
Hartono Irawan
David Irvine
Kamalnath Iyer
Olivia Jabonillo
Chad Jackman
Quincy Jackson
Steven R. Jacobs, MD, Inc.
Kelly James
Richard James
Geraldine Jamison
Monique Jeffers
Ashlee Jeglie
Kim Jenkins
Theodore Jenkins
Shianne Jensen
Elsa Jimenez
Lelani Jimenez
Marlon Jimeno
Arthur and Barbara Johnson
Diane Johnson
Jacob Johnson
Kristy Johnson
Martin Johnson
Ric and Sandy Johnson
Christine Jones
Irina Jones
Jenifer Jones
Lauri Jane Jones
Linda Russell Jones
Margo Jones
Teresa M. Jones
Jomol Jose
Marissa Jose
Judi Joyce
Francisca Juarez
Richard P. Judd
Sachi Kageyama
Michael Kaia
Asher and Reyna Kaing
Michael Kam
Amandip Kaur
Bhupinder Kaur
Gurdeep Kaur
Jasbir Kaur
Kamal Kaur
Parvinder Kaur
Ramandeep Kaur
Sukhdeep Kaur
Leona M. Kennedy
Nonie Kennedy
Amir Khairi
Ezzat Khalil
Joseph and Barbara Kielty
Annie Kim
Kgot Nuree Kim
Jana King
Michelle King
Leslie Kirstein
See-Ruern Kitt
Lindsey Klingenberg
Tara Knecht
Lloyd Knoche
Melissa Koenig
Ma Leah U. Kolendo
Baljeet Kooner
Jegathesan Krishnamurthy
Harry and Dianne Krugh
M. L. Kuder
Veena Kumari
Rosamma V. Kurian
Grace H. Kwasman
Kevin Kwasman
Herman Lai
So Lai
Linda Lair
Rebecca Lakeman
Sreelekha Lalappan
Padmavathy
Sharon Landers
Tammi Lane-Perez
Susanne Lara
Elizabeth Larsen
Monica Lau
Jenny Lavers
Kristin Leal
Gilbert Leandro
Chadell Leblanc
Ann Ledina
Marietta M. Ledina-Agatep
Diacono Lee
Kyounghoon Lee
Mei Lee
Hope Legg-Oaks
Shelly Leonard
Ma. Theresa Lerias
Connie Levingston
Abbie Lewis
Jessica Lewis
P. Suzanne Lewis
Liberty Career College
Josephine Limones
Efren Llarenas
Kelly Llarenas
John Lloyd
Margaret Lockhart-Waldo
Paul and Noemi Loeffel
LeRoy S. and Kellie K. Logan
Emmett Long
Vicky Long
Mary Longacre
Desiree Lopez
Maria Lopez
Mayra Lopez
Stella M. Lopez
Trisha Lopez
Mindi Suzanne Lowe
Nobu Lowe
Vernon and Wanda Lowe
Christina Lozano
Danny and Sylvia Lozano
Jim Lumsden
Timothy and Ruth Luong
Connie Lynch
Megan Lytle
John and Mary Judith Ma
Heide C. Maaba
Ginessa Machado
Diana Macias
Yolanda B. Macias
Olivia Madrid
Christina Maese
Guillermo Magana
Vincent Magana
Allen and Samantha Magby
Corazon S. Mahinan
Majestic Properties
Gina Gacasan Malleaux
Maria Theresa L.
Mangalindan
Stephan and Tammie Mann
Georgina Manning
Antonette Mar
Rudy Marcial
Rowena Sta Maria
Marilyn Mariano
Moises Marin
Rose Marion
Sally Markman
Verna Marquez
Spencer Marrs
Linda Martin
NKS
Lirissa Montederamos
Arcelia Montes
Jose Montes
Tracy Montgomery
Edward Mookie
Inji Moon
Brandi Moore
Heather Moore
Tracy Moore
Adriana G. Mora
Jesus Mora
Kimberly A. Morales
Monica Morales
Priscilla Morales
Socorro Morales
Zeina Moreland
Josie Moreno
Arlene Moss
Srividya Mothukuri
Marlan W. Muir
Gail Mull
Monica Munn
Rosa Muñoz
Stephanie Murrell
Toni Musick
Jeremy Myers
Kristen Myers
Maria Prima Nalangan
Carrie Navarro
Enrique Navarro
Sirena Neri
Traci Nettles
Binh Nguyen
Lim Lam Thi Nguyen
Mary Nguyen
Truc Nguyen
Renee Nicosia
Robert Nicosia
Kenneth Nigro
Kenneth and Deborah Noble
Janeth Noora
Heather Nord
Vickie Nunlee
Rod and Sherry Nuqui
Saleh Obeid
Jocelyn Ocampo
Miguel Ocampo
Louis Ochoa
Robert O’Donley
Janicelle Odrunia
Carla O’Guinn
Betty Olive
Craig and Holly Olsen
Donna St. Onge
David Oragwam
Daphne Orbe
Jennifer O’Riley
Angelica Orozco
Kendra Orozco
Maria Orozco
Victor Orozco
Peter Orr
Cynthia Ortega
Anita Ortiz
Annie Ortiz
Frances Anne Ortiz
Misty Ortiz
Paul Ortiz
Genice Owens
Dr. and Mrs. John
and Linda Owens
Marie Padilla
Jamie Pair
Arnold Palisoc
Jamie M. Palmer
Sam Pananyar
Gerard Parayno
Randy Parks
Louie Parra
Bharathi Pasam
Aida Pascual
Bhavana Patel
Doni Patel
Sudhir Patel, MD, Inc.
Jerome Paterno
Kristin Patino
Marjorie Louise Payne
Debora Pearson
Roberta Pearson
Victoria Pedroza
Michael Pelzer
Karen Penney
Esperanza Perez
Vickie Peterson
Mirna Pfeil
Linh Pham
Angela Phillips
Denise Phillips
Jimmy Phillips
Lisa Phillips
Patrick Giancarli Pianezza
Jim and Beatrice Pickering
Nicole Pienta
Jacqueline Pitt
A. N. Pittman
Shari Pixley
Kellie Pollack
Michael and Kellie Pollack
Girija Ponnuraju
Lindsey Potter
Steven and Diann Potter,
PharmD
Rellon Powers
Richard Prater
Justin Pritchett
Ashwin Prithiviraj
Production Services
Network U.S. Inc.
Angel Puquiz
Gloria Quintero
Maribel Quintero
Melody Quirino
Connor and Alethia Ragle
Marc Allen and Kathleen
Ralleca
Michelle Ralleca
Emmanuel Ramirez
Marie Becerra Ramirez
Stacy Ramirez
Flordeliza Ramos
Melissa Ramos
Ruby Ramos
Heather Ranes
Stephanie Ray
Amy Razor
Lynne and Eugenia Reade
Sara Rechsteiner
Allison Recio
Ryan Regalado
Susan Reisbeck
Ma Dyreen Remotigue
Dottie Renihan
Abigail Renteria
Miriam Resendis
Mary Jane Resurreccion
Andrea Reyes
Cherie Reyes
Crystal Reyes
John Reyes
Sonja Reyna
Brenda Reynolds
Marie Ricablanca
Lee and Beverly Richards
Michael S. Richards
Aaron Richardson
Theresa J. Richert
Melissa Riley
Pedro and Marilou Riola
Abhay Risbud
Callie Rivera
Domenique Rivera
Riverlakes Community
Church
Elizabeth A. Roberts
Kara Roberts
Maigra Roberts
Pam Roberts
Mike and Cindy Robinett
Marlo Robinson
Adar Robles
Danine Rocha
Hilda Rocha
Julia Roche
Keri Rock
Sonia Rodarte
Stella Rodas
Crystal M. Rodriguez
Ramona Rodriguez
Silvia Rodriguez
Stephanie Rodriguez
Hope Roe
Laura Rogers
Kamille Rogerson
Alicia Rolin
Angela Roman
Hilda Romero
Kerry Romero
Maria Romero-Jimenez
Katelyn Rooney
Robert Roque
Gabe and Jenny Rosales
Josephine Del Rosario
Mary Jane Roseblatt, RN
Alecia Rosette
Camille Ross
Kelly Ross Gunn
Shawna Rountree
Kathryn Roxas
Michael Rugnao
Anita Ruiz
Jesus Ruiz
Steven Ruiz
Jeff Runyan
Don and Lynda Rush
Ashley Russell
Helen Russell
Monica Rutledge
Kirk Ryan
Stephen and Debra
Saathoff
Manjit Sahota
Ken Saint John
Nadia Sakka
Lora Salarda
Gloria Salazar-Anaya
Daisy Salcedo
Sylviana Salcido
Nicole Saldana
Carlos Salinas
Frank Salinas
Maria Salum
Kathy Salyers
McArthur Sampson
Diana Sanabia
Carmen Sanchez
Patricia Sanchez
Joanna Sanchez-Delgado
Kimberly Sandoval
Yvonne Sandza-Doerfler
Larry Sanford
Aries and Christy Santos
Cristina Sapien
Amy Sapp
Tha Saw
Kimberly Schrock
M. and C. Schwartz
Jamie Scovell
Sheri L. Seal-Bailey
Karen Searle
Tiffany Sears
April Seay
Lisset Serpas
Joan Shackelford
Heather Shaffstall
Sally Shamblin
Veronica Shaterian
Kathy Shearer
Michele Sherer
Debra Sherman
Brandy Sherrill
Mindy Shin
Douglas Shippey and
Mary Prynzy
Leah Shive
Ghasem Shokrollahi
Joe Shrider
Harold Shuck
Continued on next page
2011 Annual Repor t
Marijane Martin
Shawn Martin
Lupe Martinez
Neil Martinez
Ramon Martinez
Shari R. Martinusen
Kathy Mashburn
Billy Bob Mason
Julie Ann Mattison
Christina Maupin
Dr. John and Norma May
Lisa Maynord
Sylvia Mbwabi
Matt McClean
Deborah McCoy
Aliza McCracken
William and Lu McCullen
Tim McCutcheon
Betty McGee
Martin McKibben
Melanie McNeish
Phyllis McQuilliams
Dan and Adrienne
McReynolds
Jason McTeer
Brenda McVay
Connie Medina
Javier Medina
Andres Mejia
Elaine Melon
Carla Mendez
Patricia Mendez
Eva Mendoza
Ruth Mendoza
Gerri Meninga
Teresita Mercado
Richard and Kathleen
Mershon
Bob Meserole
Emily Messer
Metro Galleries, Inc.
Metro Record Storage and
Shredding
Charles Miller
Tammie Miller
Gregory and Terry Millsap
Alisha Minnick
Francis Miranda
Drs. Godofredo and
Lilibeth Miranda
Alicia Mireles
Ma. Rica Miscala
Nannette Mitchell
Model T. Ford Club
of Kern County
Rebecca Moe
Ruth Moffett
Munir Mogannam
Darlene Mohlke
Melissa Monsibais
Sherri Montano
Israel Montecino Jr.
19
Numbers to Know
Patient Information/
Main Hospital . . . 661-395-3000
Aera Clinic Grossman
Burn Center . . . . . 661-869-6130
Bariatric Solutions . . 661-869-6750
Children’s Immunizations
Program . . . . . . . 661-869-6740
Foundation . . . . . . . . 661-869-6570
Home Care Services . 661-869-6700
Human Resources . . . 661-869-6600
Job Hotline . . . . . . . . 866-744-9313
Patient Billing Office . 661-869-6800
The Wellness Center . 661-869-6580
TT Y for the Hearing
Impaired . . . . . . . .661-323-7629
Nonprofit Org.
U.S. Postage
PAID
2615 Chester Ave, Bakersfield, CA 93301
Merced, CA
Permit No. 1186
www.SJCH.us
2011 DONORS
Continued from page 19
Jackie Shultz
Jason Silvas
Nicholas Simas
Loren Simon
Terina Simpkins
Elizabeth Singh
Harpreet Singh
Yadavinder Singh
Levi Sisona
Jennifer Skaro
Julie Skelton
Barbara A. Smith
Barbara J. Smith
Jake Smith
Lana Smith
Lisa Smith
Melody Smith
Renee Smith
Robin Smith
Ryan Smith
Tammy Smith
Zane and Amy Smith
Narinder Sohal
Marcos Solis
Gretchen Sparks
Shelley St. Louis
Dana Staley
Brandi Stanley
State Bank of India
Alba Steele
Richard and Susan Steele
Heike Steers
Michael Steinmetz
Ken and Cindy Stevenson
Erin Stewart
Tracey Stewart
Lea Stinson
Lorie Stites
Rozik Strahan
Cynthia Strange
Nancy Stubblefield
Tilisa Stubbs
Julia Sudaria
Gille Sumpo
Dagmar Surratt
Dennis Swift
Maureene Sy
Abilene Symonds
Kathy Szura
Sunny Rose G. Tabrilla
Jennielyn Tan
Loribelle Tan
Tiffany Tancak
Alvin Tanicala
Joanne Tanja
Arlene Tante
Saw Tapa
Esther Tapia
Stacie Tarango
Union Taw
Lee Taylor
Wayne Teets
Luis and Ellen Teopengco
Idalia Terronez
Melanie Tesoro
Amber Teves
Hla Thein
Mu Htoo Thein
Kamaljit Thind
Kurt and Melinda Thomas
Lisa Thomas
Stacy Thome
El Jean Thompson
Pam Thompson
Richard and Emmayawati
Thompson
Robert and Pam Thompson
Tiffany Thompson
Petrina Tinajero
Cecilia Tolentino
Mike Tolliver
Shirley Tong
Daniella Torres
Jennifer Torres
Hannah Tortal
Stefanie J. Treneer
Colleen Trottier
Mary Truex
Donald and Kathryn Trunkey
Courtney Tucker
Matthew Tudor
Enrique and Olinda Tuesta
Amparo Tumanguil
Rinel Tumanguil
Kyaw and Aye Tun
Sophila Turner
Tom Turner
Benita Turney
Cynthia Umholtz
Shela Upton, RN
Lisa Ursery
Stacey Uy
Raul Valdez
Anita Valenzuela
Alex Vallejo
Kim Van Tassel
Brittney Vanworth
Barbara Vargas, RN, MSN
Guadalupe Vasquez
Karina Vasquez
April Vega
Luis and Melissa Vega
Lidia Vera
Alexis Viesca
Fred and Chenena Vietti
John Villa
Gabriel Alejandro Villachica
Veronica Violante
Tim Vivas
Lorna Vorderbruegge
Marjorie Waclawski
Breana Wade
Sarah Wade
Cindy Waide
Kellee Walker
Laverne Walley
Jennifer Walsh
Kristan Warren
Mystika Warren
Hilaree Watkins
Karen Watson
Kevin J. Watson
Marc Wehrmeister
Katie Weirather
Margie Weirich
Larry Wells
Travis Wells
Jasmin Wesson
Mary Westman
Holly Wheeler
Melissa Wheeler
Patricia Wheeler
Tracy Whetstone
Monica White
Billie Whiting
Bob and Sue Whitmore
Rebecca Whitton
Cynthia Wickey
Sheryl Wiggins
Elma Wilkinson
Danielle Williams
Darwin and Fern Williams
Donny Williams
Kenneth and Jona Williams
Megan Williams
Robert and Susan Williams
Steven Williams
Claudia Willoughby
Christen M. Wilson
David Wilson
Ohnmar Win
Torri D. Winters
Carol Wiseman
Erica Wood
Soundra Wood
Cindy Wood-Grills
Summer Wood-Luper
Robbin Word
Ann Wren
Cheryl A. Yacopetti-Thomas
Joseph Yatco
Christopher Ybarra
Sharon Yero
Roman Yimesgen
Jane Zabat
Kimberly Zaragoza
Musa Zaurbekov
Mario Zavaleta
Kelly Zielsdorf
Divina Zuniga
Raymond and Shelley
Zurcher