Pieces of the Healthcare Puzzle Northeastern Vermont Regional

Pieces of the Healthcare Puzzle
Northeastern Vermont Regional Hospital
2015 Annual Report
collective impact
innovation
healthy
community
mission
At NVRH we define health in the broadest terms.
Our 2015 annual report highlights our working community partnerships, our use of innovation to see and solve
problems through the eyes of the patient, and projects that
meet our mission to improve the health of the people in the
communities we serve.
The healthcare delivery system made up of doctors, nurses,
In our communities in Caledonia and southern Essex coun-
mental health and other professionals is one piece of the
ties, we have a strong core of healthcare providers, social
puzzle. To get the full picture of health, we need to add the
service agencies, educational and governmental organi-
basic needs of healthy living: safe and affordable housing,
zations, and engaged individuals. We are committed to
access to healthy food, and a good paying job. To complete
harnessing the collective capacity of these local leaders,
the puzzle, we need strong supportive communities where
partner organizations, and community members to build a
children, families, and older adults of all income levels live
sustainable framework—to complete the puzzle—and meet
and thrive together.
our mission for health.
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Putting the pieces together...
Jim Newell
“The best approach to providing
an improved continuum of
care is an integrated one.”
Paul Bengtson
“Our challenge is to build an
environment of health and
well-being in the NEK.”
Mark Price, MD
“NVRH and all of its medical
offices are working hard to
keep medical care centered on
the patient.”
A Message From
A Message From
A Message From
board chair
JIM NEWELL
chief executive officer
paul bengtson
medical staff presidenT
MARK PRICE, MD
While the future of healthcare may be enigmatic, NVRH is determined to
achieve the best health possible for all people in the communities it serves.
Hospital providers and staff focus on fulfilling patients’ healthcare needs
with always improving, excellent, patient-friendly care. Another part of the
solution extends beyond the hospital campus to the community, as NVRH
works to enable people to take greater control of their own health.
I like puzzles. I like solving puzzles. 1000-piece
puzzles are the most interesting. They are even more
interesting when you do not have a picture of the
completed puzzle on the box cover. Fortunately, we
at NVRH have a clear picture in our minds of what
the picture of health should look like in our part of
Vermont’s Northeast Kingdom.
Putting the healthcare puzzle together requires responding
to our community’s healthcare needs. NVRH is committed
to improving the health of people in our community by ensuring medical services are available locally. Over the last
several years and in the coming months, we have recruited
a new orthopaedic surgeon, urologist, hospitalist, nurse
midwife, emergency services director, general surgeon,
internist, pediatrician, nurse anesthetist and several new
nurse practitioners.
The best approach to providing an improved continuum of care is an integrated one: NVRH is working in partnership with a number of healthcare
and community agencies, seeking to improve the patient experience and our
population’s health while reducing costs. Obtaining a sustainable floor of
funding for the hospital, through a capitated or global payment system, will
allow the hospital the flexibility necessary to meet both clinical and community health needs.
NVRH is initiating a series of projects and seeks public support for these
­projects by launching a capital campaign. Some projects have been undertaken and others proposed. They include expansion and renovation of
St. Johnsbury Pediatrics, Dan Wyand Physical Therapy, Kingdom Internal
Medicine, Operating Room #2, the Birth Center, Women’s Wellness, Cardiac
Rehabilitation and the Orthopaedic and Fracture Clinic. Additionally, we
seek funding for the hospital’s Community Health Improvement Fund. These
projects are designed to improve patient experience and access. A leader
in the group of area agencies forming an accountable care community, the
hospital is addressing the underlying determinants of health in our communities, such as housing, nutrition, substance abuse and employment.
The key to meeting the health needs of the population NVRH serves is found
in providing the safest, high-quality patient experience and by enhancing
the health of the community at large. NVRH’s past success in unlocking the
­enigmas of healthcare is directly traceable to the insistence on quality and
safety by our hospital’s CEO and management team, as well as the hospital’s
talented, dedicated providers, employees, volunteers, and community sup­
porters…and so it will be in the future. Thank you all!
2 | Northeastern Vermont Regional Hopsital | 2015 Annual Report
It also helps to have an outstanding puzzle-solving
team. Often, the pieces we cannot see to complete
that picture, our teammates can. Those teammates
include the people we serve, and lead organizations
such as Northern Counties Health Care, Northeast
Kingdom Human Services, the NEK Council on
­Aging, Northeast Kingdom Community Action, and
many other organizations.
Our challenge is to build an environment of health
and well-being in the NEK. That environment should
look like the best images we envision for beautiful
spring, summer, autumn and winter days in Vermont. And it should inspire us to make the world a
better place for our neighbors.
This annual report will give you some detailed insight
into the type of puzzle-solving work that makes NVRH
and its partners so well respected around the state
and nation for their innovative work to improve the
health of the populations we serve. I believe we have
the right people working on a very challenging puzzle. I thank all of our Trustees, employees, volunteers,
and community partners for making a profound
difference in thousands of lives. Your work is truly
meaningful. Enjoy their many stories in this report!
I’ve seen care in medical offices change over the years. At
St. Johnsbury Pediatrics, our office is now a hub of not only
medical activity, but also care coordination. We have two
Care Coordinators who work collaboratively with providers
and staff. They make sure tests are ordered and completed
in a timely fashion. They call team meetings that include
the patient and family to make sure everyone understands
the plan of care—key to ensuring the best outcomes.
St. Johnsbury Pediatrics is also teaming with the NVRH Lactation Specialist to improve breast feeding consult services
to new mothers. The Lactation Specialist sees mothers and
babies in our office at the time of a scheduled well-baby
appointment; no need to make a separate appointment at
the hospital. This is a big time saver for new mothers trying
to juggle multiple medical appointments. It’s a small thing,
but it’s very helpful and has been well received.
NVRH and all of its medical offices are working hard to
keep medical care centered on the patient. It is a good
way to practice medical care and we are committed to this
model—providing services in the community, offering centralized care, and constantly thinking of “the little things”
that help patients receive only the highest quality care.
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Collective
Health and social problems are complex. No single
organization, no matter how well intentioned or
funded, can expect to make large scale long-lasting
improvements alone.
For this, a community needs to move
beyond simple collaboration and take
a fundamentally different, more disciplined approach. Experts have named
this approach collective impact.
Leaders from NVRH and key community organizations have come together
to create a common set of goals, share
data on important health measures,
and pool their talents and resources to
improve health and quality of life in
our region.
Paul Bengtson christened the core
group of leaders the “A Team,” setting the bar high for standards and
The A Team identified
people dually eligible for
Medicare and Medicaid
as some of our most vulnerable
residents. NVRH received a grant
from the federally funded Vermont
Health Care Innovation Program to
support vital services and durable
goods not covered by Medicare
or Medicaid. These flexible funds
purchase items such as eyeglasses,
fuel and other utility assistance,
handicapped accessible ramps, and a
truck wheelchair lift.
4 | Northeastern Vermont Regional Hopsital
Impact
The A Team is working
toward the creation of
an Accountable Health
Community, a formal organization
of diverse members pooling their
collective resources to address
regional health needs. From left
front: Patrick Flood, Northern
Counties Health Care; Trisha Ingalls,
RuralEdge; Lisa Viles, Northeast
Kingdom Council on Aging; Laural
Ruggles, NVRH Blueprint for Health.
From left back: Joe Patrissi, Northeast
Kingdom Community Action; Paul
Bengtson, NVRH; D.W. Bouchard,
Northeast Kingdom Human Services;
John Sayles, Vermont Foodbank.
performance. The A Team doubles
as the Unified Community Collaborative for the region’s Vermont
Blueprint for Health and other
health reform work. While each
organization brings its own set
of services and programs to the
table, the leaders are committed
to unifying, aligning, and focusing
their strategic plans and visions to
create a true accountable health
community.
Collective Impact:
A Better Way to Work
Together
in a collective
impact approach:
Funder and implementers
understand that social
problems and their
solutions arise from
the interaction of many
organizations within a
larger system.
Progress depends on
working toward the same
goal and measuring the
same things.
Organizations actively
coordinate their action
Lew Apgar, Community
Health Worker, and
Buddy Lamothe
and share lessons
learned.
Large scale impact
depends on increasing
cross-sector alignment
and learning among
many organizations.
Corporate and
government sectors are
essential partners.
Channeling Change: Making Collective
Impact Work
Fay Hanleybrown, John Kania, &
Mark Kramer
Stanford Social Innovation Review 2012
Habitat for Humanity Volunteers
| 5
I n n ovat i o n
The healthcare industry has never lacked in innovation.
Over the decades, innovations in healthcare have ranged from the research and
development of lifesaving vaccines and
other medications, to the invention of
high tech diagnostic imaging tools, to the
introduction of minimally invasive medical
procedures that reduce healing time and
significantly improve health outcomes.
job of delivering healthcare. At NVRH, innovation means
doing things differently, not just doing them better. We
know innovation occurs when you view and solve a problem through the eyes of the patient; thus improving the
patient experience, as well as health and well-being.
Today, innovation in healthcare focuses
on dramatically transforming the way
healthcare is delivered in the hospital and
the outpatient setting. However, the goals
of healthcare innovation remain the same:
improve quality, cost, safety, efficiency,
and health outcomes.
Rebecca Gaston, RN,
and Eric Kierstead, RN
NVRH strives to create an environment that
encourages innovation and recognizes the
importance of process improvements in our
Using non-physician staff
such as Care Manager Pam
Brink (front) and Director of
Emergency Services Michael Moss (right) is
fundamental in today’s innovative health­
care environ­ment. Pam works in the NVRH
Emergency Department five days a week.
Her work strengthens the relationship
between the hospital, the patient, primary
care providers, and community-based
organizations so that patients do not
get lost in the shuffle. NVRH Emergency
Department Medical Director Dr. Ryan
Sexton (left) joined the NVRH Emergency
Department team in September.
6 | Northeastern Vermont Regional Hopsital | 2015 Annual Report
The Intensive Care
Unit at NVRH used
innovative approaches
to improve the patient experience,
including a checklist to improve
patient care transitions between
staffing shifts and hospital units.
The staff devised a brochure
featuring Ask Me 3™ questions
designed to ensure that patients
better understand their health
instructions and follow through
on treatment plans.
Ask Me 3
Ask Me 3™ is a patient education program designed to improve
communication between patients and healthcare providers, support
patients to become active members of their healthcare team,
and promote improved health outcomes. The program encourages
patients to ask their healthcare providers three questions:
1. What is my main problem?
2. What do I need to do?
3. Why is it important for me to do this?
Learn more at www.npsf.org National
­Patient Safety Foundation
Source: N Engl J Med 2007;357:1221-8
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M i s s i o n
Nationally and in Vermont, policymakers
and the medical community are working to
improve health outcomes and reduce costs
in the healthcare system.
5%
Environmental
Exposure
15%
Social
Circumstances
10%
Healthcare
40%
Behavioral
Patterns
30%
Genetics
what are the risk
factors?
Healthcare plays a surprisingly small role in life expectancy. Besides personal
behavior, social circumstances such as income,
education, and employment; and environmental
exposures, such as living in
unhealthy housing or lack
of places to be physically
active are critical to living
a healthy life.
Source: N Engl J Med 2007;357:1221-8
Research shows that often the conventional healthcare system neglects
the significant role that social needs
play in the health of Americans,
especially our most vulnerable
residents.
There is strong evidence linking
social needs to health and life expectancy. Healthcare itself plays a surprisingly small role in life expectancy.
Social circumstances, environmental
exposure and behavior are estimated
to account for 60 percent of the risk
of pre­mature death.
Our 2015 Community Health Needs
Assessment identified obesity, mental
health and substance abuse, and
poverty related issues as our top
three community health priorities. At
NVRH we understand how unmet social needs add cost to the system and
adversely impact health. To meet our
mission “to improve the health of the
people in the communities we serve,”
we look beyond the conventional
care delivery role of hospitals and
healthcare providers to address the
societal and environmental factors of
poor health.
8 | Northeastern Vermont Regional Hopsital | 2015 Annual Report
Looking for a fun and
safe place to exercise?
Get out and ride,
walk, ski or snowshoe on the
four season multi-use Lamoille
Valley Rail Trail. NVRH matched
funds from a Vermont Parks and
Recreation Trail Grant to produce
a trail map, and construct trail
head signs and informational
kiosks. LVRT: 17 miles of healthy
smiles between St. Johnsbury and
West Danville.
Upward Bound helps
high school students
succeed in their
pursuit of higher education by
offering mentoring, tutoring,
and work-study opportunities
to prepare them for college.
Lyndon State College offers
Upward Bound to students in
our region. NVRH hosts students
like Mckenna Binford (middle)
each summer. Mckenna worked
in NVRH Day Surgery and plans
to pursue a nursing degree after
high school.
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Financial Statements
balance sheets
operating statement
september 30, 2015 & 2014
for the years ended september 30, 2015 & 2014
AssetS
20152014
Current assets
Cash and cash equivalents
Patient accounts receivable, net
allowances for doubtful accounts
and contractual allowances of
$4,651,691 in 2015 and
$4,343,998 in 2014
Estimated third-party
payor settlements
Supplies
Prepaid expenses
Other accounts receivable
Assets limited as to use
Total current assets
$ 4,632,353
$ 1,262,043
8,105,3468,912,444
—377,860
1,447,7681,386,434
425,392359,389
1,124,0681,703,185
438,850423,824
16,173,77714,425,179
6,496,6353,269,590
By bond agreement held by trustee
for future capital projects108,8831,572,065
Total assets limited as to use,
excluding current portion
Pledges receivable, net of allowance
for doubtful accounts and discount
to present value of $20,846 in 2015
and $15,118 in 2014
Property and equipment, net
Long-term investments
2014
Current portion of long-term debt
Accounts payable and
accrued expenses
Estimated third-party
payor settlements
Other current liabilities
187,61366,387
28,002,51328,854,002
490,366668,977
131,953153,782
Other long-term assets
367,742339,467
$63,911,158
$61,833,742
The accounting records for Northeastern Vermont Regional Corp. and
Subsidiary have been audited by Berry Dunn, C
­ ertified Public Accountants.
The complete audited report is on file and is available for inspection at NVRH’s
Finance Office.
10 | Northeastern Vermont Regional Hopsital | 2015 Annual Report
20152014
WHERE THE MONEY COMES FROM
$
505,000
$
485,000
We billed for services to inpatients
We billed for services to outpatients
7,292,2827,030,858
2,316,733
—
1,605,9041,847,497
11,719,9199,363,355
Total current liabilities
31,785,02927,961,697
100,139,86391,553,429
3,301,4824,694,412
We had other operating revenue of
Total operating revenue
135,226,374124,209,538
BECAUSE WE DID NOT RECEIVE FULL
payment FOR AMOUNT BILLED
Long-term debt, excluding
current portion 12,510,00013,015,000
From those unable to pay
(charity care based on charges)
2,214,4802,000,119
32,91838,218
To all for those patients who are
unwilling to pay (bad debts)
3,154,2162,924,757
Annuity liability
Interest rate swap
362,137400,572
Other long-term liabilities
367,742299,467
24,992,71623,116,612
Total liabilities
Net assets
37,305,97837,256,430
Unrestricted
Temporarily restricted
1,170,6461,018,972
Permanently restricted
441,818441,728
38,918,44238,717,130
Total net assets
Total liabilities and net assets
$63,911,158
$61,833,742
18,557,19417,325,948
Deferred financing costs,
net of amortization
Total assets
2015 Current liabilities
Assets limited as to use, excluding
current portion
Restricted or internally designated for
Capital acquisitions
11,951,67612,484,293
Funded depreciation
Liabilities and Net Assets
20152014
Service
to the
Community
Acute Admissions*
1,2331,199
Deliveries
Acute Patient Days*
Average Acute Length
of Stay (days)*
Operating Room
Procedures
218202
4,1223,739
From Medicare and Medicaid
2,8142,550
Emergency Room Visits
14,05113,858
Radiology Exams
19,88420,189
Laboratory Tests
170,550166,062
*Excluding Newborns
6,873,7106,908,057
From other contracted payors
Therefore we wrote off
66,342,39957,646,371
Our net revenue was
68,883,97566,563,167
The Internal Revenue Service (IRS) provides
clear guidelines on what counts as community
benefits.
In fiscal year 2014, NVRH provided over $12
­million in community benefits. This illustrates
our investment and commitment to our mission
to improve the health of the people in the communities we serve.
NVRH quantifies our benefit to the community
on Schedule H of IRS form 990. Here is a summary from our Fiscal Year 2014 Community
Benefits Report.
Fiscal Year 2014 Community Benefits Report
Where the money goes
Uncompensated Medicaid
To pay salaries and benefits
to our 528 employees39,149,31539,977,839
Charity Care
To purchase supplies and services
20,627,52219,231,159
$ 5,967,761
987,598
Medical and Professional Education
161,262
191,401
To pay the VT Health Care Provider
Tax Assessment
3,610,4313,617,327
Cash and In-Kind Contribution
to Community Groups
To allow for wear and tear on
buildings and equipment
2,942,9442,868,536
Subsidized Health Services
4,225,504
To pay for utilities
1,139,5921,217,875
Community Health
Improvement Services
1,088,265
368,601439,830
To pay interest on our outstanding debt
OUR TOTAL EXPENSE WAS
3.33.1
54,099,99345,813,438
Community Benefits:
The Link Between
Mission and Action
67,838,40567,352,566
Total FY14
$12,621,791
THIS PROVIDES AN OPERATING
REVENUE OF1,045,570
(789,399)
The community benefits provided by NVRH during fiscal year 2015 are
We had income (losses) from investments
and non-operating revenue of
FUNDS REMAINING TO PAY ON
OUTSTANDING DEBT AND TO INVEST IN
THE HOSPITAL’S FUTURE
(New and replacement equipment,
new technology, new services, etc.)
(996,022)888,517
49,548
calculated and submitted to the IRS in late summer 2016 and will be
posted to the FY 2016 annual report.
99,118
| 11
Medical Staff and Trustees
NVRH Medical Staff and Allied Health Professionals
Mark Price, MD, President
Terry Larsen, DO, President-elect
Joyce Dobbertin, MD, DC, Secretary/Treasurer
Audiology
Jacey R. Courser, AuD, CCC-A
Infectious Disease
Mary Ramundo, MD
behavioral
Health Counselor
William Long, MMHC, MD
Hospitalist
Michael R. Rousse, MD
Mary Ready, MD
Christopher A. Stranathan, MD
Anna Driscoll, AGNP
Cardiology
Michael G. Hayes, MD
Mark R. Heitzman, MD
Stefan Lischke, MD, PhD
Gregory MacDonald, MD
Joachim G. Mueller, MD
Dentistry
Richard S. Kozlowski, DDS
Katherine A. Silloway, DDS
Emergency Medicine
John Ajamie, MD
Marc Bouchard, MD
Jay Dege, MD
Marc Keller, MD
Richard Merrick, MD
William A. Sargent, MD
Ryan J. Sexton, MD
Family Practice
Alfred Barber, MD
Sarah Berrian, MD
Thomas Broderick, DO
Brigitte F. Dargis, MD
Jay Dege, MD
Joyce Dobbertin, MD, DC
Sharon D. Fine, MD
Albert Hebert, MD
Dana C. Kraus, MD
Mederic W. LeBlanc, MD
John Scott, MD, PhD
Mitchell J. Sullivan, MD
Family Medicine/
Obstetrics
Steve Genereaux, MD
Fay Homan, MD
Simone Lessac-Chenen, MD
Aaron Solnit, MD
General Surgery
Christopher S. Danielson, DO
Annick-Marie V. Kaufman, MD
Terry Larsen, DO
Internal Medicine
David Steven Brody, MD
Susan Platt Erisman, MD
Claudia Lee, MD
Frank J. Meierdiercks MD
Ahmad Shahzad, MD
Timothy H. Tanner, MD
Thomas F. Ziobrowski, MD
Neurology
Geoffrey E. Starr, MD
Amanda F. Van Straten, MD
ObstetricsGynecology
Karen Kenny, MD
Anne M. O’Connor, MD
Elaine Paul, MD
Occupational
Medicine
Susan Olsen, MD
Ophthalmology
Krista N. Haight, MD
Ted V.J. Houle, MD
Stephen Phipps, MD
Orthopaedics
Craig D. Dreisbach, MD
Richard N. Gagnon, MD
Matthew Prohaska, MD
Otolaryngology Patrick Fitzpatrick, DO
Deane Rankin, MD
pain clinic
David Dent, DO
Bert L. Fichman, MD
palliative medicine
Joyce Dobbertin, MD, DC
Mary Ready, MD
12 | Northeastern Vermont Regional Hopsital | 2015 Annual Report
Pathology
Susan Sharp, MD
Pediatric Cardiology
Scott Yeager, MD
Pediatrics
Joshua Kantrowitz, MD
Karyn Marie Patno, MD
Mark Price, MD
Michelle Shepard, MD
Elaine Stasny, MD
Timothy H. Tanner, MD
Podiatry
Denis J. Lamontagne, DPM
Craig S. Schein, DPM
Pulmonology
Veronika Jedlovszky, MD
Radiology Richard Bennum, MD
Hartley S. Neel, MD
Candice Ortiz, MD
Robert M. Smith, MD
Sleep Medicine
David Alsobrook, MD
Innocent C. Ezenwa, MD
Veronika Jedlovszky, MD
Urology
Eugene J. Dixon, MD
Certified Registered
Nurse Anesthetists
Rebecca Barski, CRNA
David Hetzelt, CRNA
Charles Murray, CRNA
Carroll Ellis Ruhlman, CRNA
Physician assistants
Jeniane Daniels, PA-C
Peter Guilfoyle, PA
Joseph Prescott, PA-C
Mark Regis, PA-C
Keith Ruede, PA-C
Miriam Simon, PA-C
Certified Nurse
Midwives
Diane Dulude, CNM
Anea G. Lelong, CNM
Sarit Shatken-Stern, CNM
NVRH Corporators
Nurse Practitioners
Cathleen Besch, FNP-C
Debra Bixby, FNP-C
Carey Brodzinski, FNP-C
Katie Burnell, FNP-C
Anna Driscoll, AGNP
Jane Goodman-Page, ANP
Ashley Gerrish, AGNP-C
Megan Haygood, APRN
Lori Koshowski, APRN
Caryn MacDonald, FNP-BC
Diane Matthews, NP-C
Michael Moss, FNP
Elaine L. Robinson, FNP-C
Brenda Stewart, PNP-C Barbara Sitsch, NP-C
Susan Taney, ANP-C
Sabine Watson, APRN
Janet Wilson, FNP
NVRH Board
of Trustees
Jane Arthur
Catherine Boykin
Charlie Bucknam
Martha Davis
Patrick Flood
Terry Hoffer
Deborah Hunt
Martha Ide
Sam Kempton
Terry Larsen, DO
Darcie McCann
Kristin Michaud
Jim Newell
Steven Nichols
Ken Norris
Thomas Paul, Esq.
Mark Price, MD
Tom Robinson
Michael Rousse, MD
Laural St. James-Long
honorary Trustees
David Brown
Charlie Browne
Sue Gallagher
Gretchen Hammer
Barry Hertz
J. Timothy Ide
Richard Lyon
Katherine A. Silloway, DDS
Brenda Smith
Ronald Steen
Darlene Ahrens
John Ajamie, MD
Steve Amos
John Armstrong, DDS
Jane Arthur
Sharon A. Baker, RN
Stanley Baker, MD
Alfred J. Barber, MD
Paul Barone
Rebecca S. Barski, CRNA
Lynn Beaudoin
Brent Beck
Scott L. Beck
Paul R. Bengtson
Joseph Benning
Mike Bergeron
Sarah Berrian, MD
Joe Bertolino, EdD
Elaine Bixby
Dr. Margaret Bledsoe
Don Bostic
Catherine M. Boykin
Robert Brazil, Esq.
David S. Brody, MD
David L. Brown
Charlie Browne
Charlie Bucknam
Marty Cavanaugh
Maurice Chaloux
Florence Chamberlin
Keith Chamberlin
Harry Chandler
Seleem Choudhury
Allison L. Ciolino, MD
Larry Cipollone
Mark S. Clough
Rick Cochran
Cathy Conte
Kara Coons
George Coppenrath
Bruce Corrette
Stuart V. Corso, DMD
Jim Coulson
Paige Crosby
Peter Crosby
Bill Cruess
Dan Daley
Judy Daloz
Rodney E. Daniels
Christopher S. Danielson, DO
Kenneth Danielson, MD
Martha Davis
Jay E. Dege, MD
Ray Desilets
Judythe Desrochers
Joyce M. Dobbertin, MD, DC
Conrad R. Doyon
Craig D. Dreisbach, MD
Daniel Dudas
Bill Eddy
Eli Emerson, Esq.
Patty Emery
Susan P. Erisman, MD
Stephen Feltus, OD
Sharon D. Fine, MD
Patrick M. Fitzpatrick, DO
Jodi Flanagan
Patrick Flood
Keith Fortier, MD
Joe Fox
Janet Foy
Jon Freeman
Nancy J. Fried
Bob Fuehrer
Richard N. Gagnon, MD
Jim Gallagher, Esq.
Sue Gallagher
Paula Gaskin
Katherine Gates
John Gebbie
Ashley K. Gerrish, NP
Kim Gilding
Jane S. Goodman-Page, ANP
John Goodrich
Ken Gordon
Dana Gray
Susan Gresser, MD
Krista N. Haight, MD
Gretchen Hammer
Kenneth Hammer
Judy Harbaugh
Jenny Harris
Rosalie Harris*
Barbara Hatch
John D. Haygood
Megan Haygood, APRN
Dr. Albert J. Hebert, Jr.
Christine D. Heinrich
Barry Hertz
Mary Ann Hertz
David C. Hetzelt, CRNA
Kathleen M. Higgs
Dan Hill
Carol Hodges
Terry Hoffer
Daren Houck
Ted V. Houle, MD
Deanna Howard
Jacqueline A. Hughes
Deborah Hunt
Jim Hutchins
Jenness Ide
Martha Ide
Tim Ide
Jim Impey
Lorraine Impey
Joan Jacquet
Bruce James
Robert J. Jauch, MD
Linda Johnson
Andrea Kane
Joshua D. Kantrowitz, MD
John Kascenska, PhD
Joe Kasprzak
Maurice E. Keenan, MD
Sam Kempton
Karen S. Kenny, MD
Dr. Stephen Kim
Daniel Kimbell
Frederick H. Kitchel
Jane Kitchel
Steve Kline
Richard S. Kozlowski, DDS
Dana C. Kraus, MD
Fred Laferriere
Denis J. Lamontagne, DPM
Danny A. Lane
Nicole Lapointe
Steve Larrabee
Terry L. Larsen, DO
Justin Lavely
Charlie Lawrence
Jennifer J. Layn
Claudia E. Lee, MD
Paul Lefebvre
Anea G. Lelong, CNM
William F. Long, MD, MMHC
Richard F. Lyon
Gregory MacDonald
Ed Magnus
William C. Marshall
Antoinette Masure
Lorraine Matteis
Diane E. Matthews, NP-C
Darcie L. McCann
John McClaughry
Stephen McConnell
Tim McGuire
Frank J. Meierdiercks, MD
Kristin Michaud
Robert Michaud
Peter Miller, DDS
Gary W. Moore
Jeff Moore
Linda Morgan
Michael Morgan
Jamie Murphy
Hartley S. Neel, MD
Jim Newell
Sally Newell
Sally Neylon
Steven C. Nichols
Ken Norris
Randall Northrop
Carol F. Novick, R.PH
Anne O’Connor, MD
Dee Palmer
Mary Parent
Pam Parker
Susan Parker
John Pastore, MD
Karyn M. Patno, MD
Elaine S. Paul, MD
Thomas R. Paul, Esq
Peggy Pearl
Dr. Stanley Pekala
Stephen Phipps, MD
Jeff Pierpont
William B. Piper
Joseph W. Prescott, PA-C
Gerard Prevost
Mark J. Price, MD
Janet Quatrini
Stacey B. Randall
Deane E. Rankin, MD
Dr. Jerry Rankin
Janis S. Raye
Elizabeth Raymond
Mary O. Ready, MD
Mark J. Regis, PA-C
David A.V. Reynolds
Tom Robinson
Connie A. Rossi
Larry Rossi
Michael Rousse, MD
Jerry S. Rowe
Keith D. Ruede, PA-C
Troy Ruggles
Carroll Ruhlman, CRNA
Don Ruhlman
Laural St. James Long
Rev. Robert H. Sargent
William A. Sargent, MD
Craig Schein, DPM
John Scott, MD
Theresa Scott
Larry D. Sharer
Sarit Shaken-Stern, CNM
Dean Shatney
Betty Lou Sherry
Katherine A. Silloway, DDS
Sara Simpson
Barbara J. Sitsch, NP-C
Anne Smith
Brenda B. Smith
Sarah Smith
Todd Smith
Amy South
Robert South
C. Ronald Spaulding, DDS
Rev. Jay Sprout
Laurel Stanley
Elaine V. Stasny, MD
Dale Steen
Ron Steen
Doris Stetson*
Brenda D. Stewart, APRN
Marion Stuart
Ethan Swain
Pat Swartz
Robert Swartz
Phyllis K. Sweeney
Gary Swenson
Suzanne Tanner
Timothy H. Tanner, MD
E. Alfred Thomas, MD
Lloyd Thompson, MD
Shirley J. Thompson, CNM
Catherine Toll
Thomas Turek, DC
Amanda Van Straten, MD
Mike Welch
Cathie Wheeler
Chad Whitehead
Bob Whittaker
Karl F. Wieland
David L. Willis, Esq.
Joan M. Wollrath
James Wood
Lynn F. Wurzburg
Dan Wyand, PT
Dinah Yessne
Deborah Yonker
Thomas F. Ziobrowski, MD
James Zorn
Tracy Zschau
Ed Zuccaro, Esq.
Susan G. Zucker
*Corporator Emeritus
| 13
We Thank You...
Gifts Received During the Last Year
NVRH is deeply grateful for the generous gifts received, during the last
year, from employees, physicians, volunteers, and many members of the
communities we serve. Thank you again for your continued support!
Anonymous (21)
Bets and Peter Albright
Arthur Lord and
Ruth Allard
Hiram and Lois Allen
Stephen Amos
Sharon Sisle Anderson*
The Apple Family*
June Armstrong
Margaret Austin*
Jennifer Ayer*
Holly Barrett*
Matthew Bassett
Mr. and Mrs. Edsel Bean
Mary Beausoleil
Brent and Sandra Beck
Bradley and Kim Before*
Paul and Christine
Bengtson*
Rejeanne and
Stephen Bennett
Glenda Fay Bernier*
Lizzy Berube*
Gordon and Geraldine Bess
Kevin and Nicole Biggie
Shirley Billings
Tracey N. Billings, RN*
Robert and Susan Bishop
Mr. and Mrs. Gerard Bittner
Naomi Bossom
Arthur Hunt and Laurie
Boswell
Cynthia Briggs*
Alan and Pam Brink*
Marissa Brink*
Thomas Broderick, DO
and Jill Broderick*
Hildegarde Brown
Lorraine Brunelle
Diane Budde
The Bunbury Company
Linda G. Burdet and
Heinz Fischer
Sheila Calevro
Rita Calkins
Jodi Campbell*
Karen A. Cate*
Cheryl and Garth Chesley*
Seleem and
Caroline Choudhury*
Terry and Waneta Clifford
Dallas Cline
Joseph and Lillian Clouatre
Lorraine and Mark Clough*
Rick and Sally Cochran
Charles and Rachel Cole
Lynn Collins*
Norman and Mae Conley
Susan Cooley
Destiny Corliss*
Wendy and Larry Corrow*
Stuart and Judith Corso
Merlyn Courser
George and Virgina Cremer
Paige and Peter Crosby
Lionel and Elinor Daigneault
Daniel and Kathy Daley
Judy Daloz
Andrea Dawson and
John Conway*
Angela Day*
Hilary and
Thomas De Carlo*
Lois Delaney
Cathy Dellinger
Laurie Despins*
John and Marjorie Diamond
Vicki L. Dill*
Marie Dimick*
Ted Dinkel
Johanna Donaldson
Barbara Douse
John and Rachel Duquette
Jamie Eaton*
Martha Elliott
Holly and Jeremy Ely*
Kurt Eschmann*
Dr. and Mrs. Stephen Feltus
Stephen and Svetlana Fischer
Andrew and Clara Fisher
Merle and and Pat Fitzgerald
Ginny Flanders*
Jim Flynn and
Claudia Mosher
Mary Kate Foley-Marvelli*
Patricia and Glenn Forest*
Janet O. Foy*
Mary French
Nancy J. Fried
Harold and Beverly Frost
Bob and Sharon Fuehrer
Winona P. Gadapee
Richard and
Carmen Gagne
Richard and Laurie Gagnon*
Roger and Joanne Gagnon
Jim and Sue Gallagher
Mr. and Mrs. John Garey*
Tim and Paula Gaskin*
Robert and
Leslie Gensburg
Mrs. Martha B. Gessner
The Gilmour-Jirgens Fund
Scott and Gena Glidden
Tammy Goad*
Arlene and Robert Gondar
Mr. Robert Gottlieb
and Ms. Margo
Rosenbach
Patricia Gray*
Gloria Greenwood*
Sharon Grenier*
Stuart and Jeanne Gruggel
Pete and Mary Ann
Gummere*
Lee P. Hackett
Jane Hamburger
Russell and Judy Harbaugh*
Joan Harlow and Brian Kelly
Gary and Joyce Hatcher*
Peggy and Fritz Henry
David and Beth Hetzelt*
Susan Olsen, MD*
Carol Hodges*
Mr. Daren Houck
and Ms. Suzanne Aldana
Ruth and Walter Houghton
Dave and Janet Houston
Jackie Hughes and
Rob Bent
Mrs. Ruby M. Humphrey
Linda Hunkins*
Christine Hunt
Michael Hutchins*
Reinette Hutchins*
John and Susan Istad
David A. Jennings
Crystal Jones*
Ronald Jones
Louis and Phyllis Josselyn
Beatrice Kallahan
Linda B. Kane
14 | Northeastern Vermont Regional Hopsital | 2015 Annual Report
Dr. Karen S. Kenny*
Ernest G. Kent
Linda and Steve Kline*
The Knitting Gnome
Lindsay Knowlton and
Burton Porter
Edwin Koester
Nora E. Lacroix
Ms. Lou Ann Laffoon*
Mr. and Mrs. John Lague, Jr.
Frank Landry and
Rosalie Vear
Danny and Brenda Lane
Ivi Larocque
Dick and Nancy Lawrence
Kara Lawrence*
Mr. and Mrs. Robert
Lawrence
Jennifer and Joseph Layn*
Melissa Leafe*
Valerie Lemieux*
Charles and Elinor Levy
Susan Longchamps*
Janis and Thomas Loomis*
Elaine Luther
Edwin and Carew Magnus
Jean Malnati
Agatha Martland
Lorraine and Vincent Matteis
Charles McAlpine
Dorothy McCauley
Mr. and Mrs. John
McClaughry
Verne and Margaret McGrew
Marie and Richard Migalti
Dr. and Mrs. Edgar Miller
Theron W. Miller
Carol Moore-Whitney*
George and Jane Morehouse
Robert G. Morency
Dr. and Mrs. Robert Morgan
Christine Morrison*
Mr. and Mrs. William Murray
Anthony and Christel Napoli
Navin, Haffty & Associates
Jim and Sally Newell
Loraine Newland*
Andrew S. Nisbet MD
Carol F. Novick and
Larry Stahler
Shelly and Ryan Noyes
Susan and Stuart O’Brien
Erica-Lynn Owen*
H. Jeremy Packard and
Ingrid S. Cronin
Passumpsic Savings Bank
Dr. John O. and
Marilyn A. Pastore
Eric Paulson*
Peggy Pearl
Audrey Penniman
Aaron Persons*
Elda Pessini
Sonia and Robert Peters
Shirley Pierce
Anna Pinkerton
Emil and Elaine Pollak
Abby Pollender*
Dr. Mary Ready and
Mr. R. Scott Campbell*
Legacy Giving at NVRH
NVRH is deeply grateful for the thought­
fulness and generosity of the following
­individuals who have included NVRH in
their estate plans.
Jane Arthur
Charles and Wynne
Browne
Patricia Burnham†
Frances Conlon
David Dodge
Jim Flynn and
Claudia Mosher
Bob and Sharon Fuehrer
Charles† and Hanna Gray
Gretchen and
Ken Hammer
Martha Hill and
David Price
Marilyn G. Moulton
Jim and Sally Newell
Thomas Ryan Paul, Esq.
Gregory Rubin Reynolds†
Katherine A.
Silloway, DDS and
Mr. R. Gerald Webber
Barbara McKay Smith†
Laurel Stanley
† Deceased
Richard and Patricia Reed
David and Nancy Reynolds
James and Barbara Riley
Jeffery D. Riley*
Gary Roberts
Alan M. Robertson
Jane Rooney
Julie and Arthur Roslund*
Cosmo Rowell*
Peter and Gloria Ruggles
Tim and Laural Ruggles*
Troy and Kelly Ruggles
Carroll and
Donald Ruhlman*
David and Patricia Russell
Julie Schneckenburger*
Mitya Schoppe*
Peter Schumann
Agnes C. Sears
Nicholas Selig
Michelle Shepard, MD*
Dr. Kimberly A. Silloway
Katherine A. Silloway, DDS
and Mr. R. Gerald Webber*
Sara J. Simpson
Colleen Sinon*
Cathy Smith
Leah Smith
Nelda Smith
Pamela L. Smith
Walter and Suzanne Smith
Walter and Laura Sophrin*
Norma J. Stahler
Barbara Stamm
Laurel Stanley
Karen Karnes and
Margaret Stannard
Jennifer L. Starling*
James and Susan Steele*
Gilbert Steil
Gael Stein
Susan and Scott Stewart
Wendy Stimets-Henderson*
Audrey Stone*
Jeanne and Klaus Stuecklen
Robert and Isobel Swartz
Polly Y. Swindell
Jody Taylor*
C. Dart Thalman
John Thompson*
Ann Torpey
Donald and Bonnie Torres
John and Louise Vinton*
Kristyn Walker*
Mr. and Mrs.
Friedrich Walther
Duane and Diane Webster
Charles C. Weis
Women’s Wellness
acquired four
new exam rooms
during the first phase of
their renovation, which
allows for improved patient
experience and a more
efficient workflow. A large
nurses’ station facilitates
easier collaboration and
communication. The final
phase, which incorporates
the renovation of the
reception area will provide
private check-in and checkout for patients.
Women’s Wellness
Cathie and Jake Wheeler
Karl and Merrily Wieland
Cecil Williams
Roland and
Elizabeth Williams
Dawn Wing, RN*
Lucille and William Wolf
Nathalie H. Wood
Deborah Yonker and
Vincent Foy*
Cheryl Yura
Thomas and Charlene Zabek
Jacquelyn Zaun*
Lillian E. Zeller
Thomas Ziobrowski and
Beth Williams*
*Employee/Medical Staff
Every effort has been made
to ensure this report is
accurate and complete.
Please accept our apology
for any inadvertent errors
or omissions. We ask that
you report any errors to the
Development office at (802)
748-7516 so that we may
correct our records.
NVRH is grateful to the following individuals, who chose to remember
and honor their friends and family members with gifts to the hospital.
In Memory of
Dr. James Bailey
John and Denyse Daly
In Memory of
Shirley Lucas
Poulos Insurance, Inc.
In Honor of
Joyce M. Dobbertin, MD, DC
Larissa M. and
Thomas M. Flynn
Andrea Harris
Rosalie Harris
Bill, Marcia, Sam and
Jake Harris
David and Gertrude
“Chips” Naparstek
In Memory of
Althea and Ed Meilleur
Rosalie Harris and Family
Jason and Delinah Meilleur
Alden and Betty Minot
Village of Lyndonville
Electric Department
Stanley J. Amadon
Patricia and David
Henderson
In Memory of
Ben Harris
Andrea Harris
Rosalie Harris
Bill, Marcia, Sam and
Jake Harris
David and Gertrude
“Chips” Naparstek
In Memory of
Sylvia Morris
Mission for Independence
Franziska Morris
In Memory of
Susan Hoffman
Anea Lelong and
Bill Douglas
Northeastern Vermont
Regional Hospital
Dr. Anne M. O’Connor
and Jane Woods
Pamela Parker
Dr. Mary Ready and
Mr. R. Scott Campbell
In Honor of
Steven C. Nichols
The Walker/Von Son
Families Charitable Fund
In Honor of
Mary O. Ready, MD
Andrea Harris
Rosalie Harris
Bill, Marcia, Sam and
Jake Harris
David and Gertrude
“Chips” Naparstek
In Honor of
Craig Schein, MD
Andrea Harris
Rosalie Harris
Bill, Marcia, Sam and
Jake Harris
David and Gertrude
“Chips” Naparstek
In Memory of
Marilyn W. Spaulding
Merlyn Courser
Joan M. Wollrath
In Memory of
Paul R. Sweeney
Phyllis Kehley Sweeney
In Memory of
Ann H. Warren
Barbara B. Broderick
Dr. Lucius T. Hill, Jr.
Elizabeth MacDonald
and Megan Houser
Ms. Chloe Mantel and
Mr. William Taylor
Richard and Barbara Merrill
George and
Dorothy Stephenson
| 15
NVRH has launched a new capital campaign:
Building a Healthy Future, Together.
This is a community effort to ensure the continued success of NVRH with a focus on the
long-term health of ALL people in our community. This effort expands existing areas to
meet changing healthcare needs, encourages
partnerships and improves the entire medical
experience for patients and providers.
Building a Healthy Future, Together will raise 4
million dollars over the next 5 years to fund
the following investments:
• Expansions and renovations to St. Johnsbury
Pediatrics, Dan Wyand, PT, Kingdom Internal Medicine (KIM), and The Orthopaedic
and Fracture Clinic (already underway)
• Renovations to Women’s Wellness, Cardiac
Rehab, Diabetes and Nutritional Counseling, and the Birth Center.
• Improvements to Operating Room #2
• Builds an endowment specifically for Community Health Improvement.
Shawn and Dawn
Burroughs*
Charles Carter
Martha and Edward
Cavanaugh
Scott and Millicent Chappell
Seleem and Caroline
Choudhury*
Minty and David Conant
Thomas and Cathy Conte
Harry and Karla Cornelius
James Coulson and
Holly Heverly*
Stanley and Barbara Crane
Ann Creaser*
Peter and Paige Crosby
Angela Cross*
Raymond and
Diane Cummings
Dr. Brigitte F. Dargis and
Dr. Mederic W. LeBlanc*
Martha and Patrick Davis
Hilary and
Thomas De Carlo*
Richard Degreenia Family*
Andrea Dinneen*
Dr. Joyce Dobbertin and
Bob McCabe*
Dr. and Mrs. Anthony Donn
Michael and
Gulbahar Donn
Chris and Mike Douglas*
Craig Dreisbach and
Michelle Authier*
Mr. and Mrs. William Eddy
Marti Erwin*
Brynn and Dave Evans*
Eye Associates of Northern
New England, LLP
Dr. and Mrs. Stephen Feltus
Ginny Flanders*
Patrick and Lisa Flood
Bernard and Gail Flynn
Robert Ford and
Allison Barley
Patricia and Glenn Forest*
Sarah Jewell Foster*
Four Seasons Sotheby’s
International Realty
Richard and Carmen Gagne
Jim and Sue Gallagher
Tim and Paula Gaskin*
John and Nancy Goodrich
Donald and Ingrid Graham
Pete and Mary Ann Gummere*
The Gwatkin Family*
Mr. and Mrs. W. Robert
Hansen
The newly renovated cardiac rehabilitation space allows
for a brighter, more cheerful space and easier access
to the machines. There is now a separate office for the
director to meet privately with patients.
For more information, please contact
Brynn Evans, Director of Development, at
(802) 748-7516.
We are very grateful to the following lead donors for their early support of the campaign.
They have been generous and have set the
standard for future donors.
Anonymous (5)
Joe and Deb Benning
Steve and Lisa Adler
Nicholas and Deanne Alex
Joseph and Jane Alper
Debra Bach
George and Peace Baxter
Paul and Christine
Bengtson*
Lyn and Debra Bixby*
Ruth and Don Bostic
David and Susan Bourgeois*
Catherine Boykin
and Walter Morris
Christle and Barry Brooks*
David and Nancy Brown
Charles and
Wynne Browne
Charles and Deborah
Bucknam
Treny Burgess
Linda G. Burdet and
Heinz Fischer
Gary and Suzanne
Burrington
16 | Northeastern Vermont Regional Hopsital
cardiac
rehabilitation
Russell and Judy Harbaugh*
John and Megan Haygood*
Dr. and Mrs. Albert J.
Hebert, Jr.*
Werner and Sharon
Heidemann
Dr. Barry and
Mary Ann Hertz
Anthony and
Kathleen Higgs
Martha Hill and
David Price*
Terry and Kathy Hoffer
Teala J. Hooker*
Patricia and John Horvatich
Dan and Mary Hughes
Russ and Charlotte Hutchins
Robert and Martha Ide
Tim and Jenness Ide
Jim and Lorraine Impey
Robin Jacobs
Mike Janesik*
Dr. Robert and
Patricia Jauch
Dr. Joshua D. Kantrowitz
and Cornelia Hasenfuss*
Dr. and Mrs. Maurice E.
Keenan
Sam and Julie Kempton
Dr. Karen S. Kenny*
Paul and Eleanor Kenworthy
David and Cheryl Kerr
Joan and Lawrence Kirchoff
Jane and Guil Kitchel
Dana Kraus and
Tom Forster*
Dr. Ronald P. Kubica and
Ms. Christine A. Campbell*
Steven and Wendi Larrabee
Terry Larsen and
Rebecca Hill-Larsen*
Barry and Lynne Lawson
Jennifer and Joseph Layn*
Tom and Ann Lovett
George McConnon
Dr. and Mrs. Colin M.
McCreight*
Jeremy and Erin McCullen
Frank and Brenda
Meierdiercks*
Dennis and Betsy Merrill*
Kristin Michaud
Michael Michaud
Ann Mills and John Coffin
Alison Minshull*
Jeffery Moore and
Michael Robey
Natalie and Timothy Morris
James and Melissa Murphy
Charles and
Bridget Murray*
Jim and Sally Newell
Steven and Cindy Nichols
and family
Cort and Jen Noonan
the annual gala
The 8th Annual Summer Gala to
support NVRH was held on
August 29th. We are grateful to
Dr. Anthony Donn for hosting the “Taste
of a Jazz Era” event at his home, the Burklyn
Kenneth and Barbara Norris
Dr. Anne M. O’Connor
and Jane Woods*
Janice and Michael Oliver*
Passumpsic Savings Bank
Dr. John O. and
Marilyn A. Pastore
Karyn M. Patno, MD*
Elaine Paul, MD and
William Lind*
Bill and Kate Piper
Emil and Elaine Pollak
Abby Pollender*
Paul W. Poulos
Terry and Ann De C.B.
Powers
Mark and Jane Price*
Matthew and Elizabeth
Prohaska*
Janet and Bryon Quatrini
Steven and Susan Quatrini
Deborah Quimby
Dr. Mary Ready and
Mr. R. Scott Campbell*
David and Nancy Reynolds
Elaine and Thomas
Robinson*
Tim and Laural Ruggles*
St. Johnsbury Automobile
Company
Julie Schneckenburger*
Terri and Dean Schoolcraft*
Dr. and Mrs. John G. Scott*
Mary Scott
Ryan and Kara Sexton*
Bettylou Sherry
Samuel and Karena Shippee
Mansion, in East Burke. We thank the 200 guests
who joined us for a night of fabulous fun with
costumed attire, great food and music. Guests at
the event learned about NVRH and the current
capital campaign projects.
Katherine A. Silloway, DDS
and Mr. R. Gerald Webber*
Nilda Silloway
Miriam Simon, PA-C and
John Ajamie, MD*
Colleen Sinon*
Barbara Sitsch*
Pamela and Henry Smart*
Edward Snyder and Cathryn
Atkinson
Tom and Alice Soininen
Walter and Laura Sophrin*
Elaine Stasny, M.D.*
Brenda and Brian Stewart*
Dr. Delphine Sullivan and
Dr. Mitchell Sullivan*
William and Ann Swanson
Mr. and Mrs. Gary Swenson
Tim and Suzanne Tanner*
Abel and Kitty Toll
Donald and Bonnie Torres
Tracey Turner
John and Louise Vinton
William and Robbi Walker
Mr. and Mrs. Friedrich
Walther
Duane and Diane Webster
Christopher Wenger and
Brian Romeo
Karl and Merrily Wieland
Tammy and James Wilkins*
Lynn and Otto Wurzburg
Thomas Ziobrowski and
Beth Williams*
James and Elizabeth Zorn*
Susan and Daniel Zucker
*Employee/Medical Staff
| 17
kingdom internal
medicine
Auxiliary
therapy
dogs
The purpose of the NVRH
Auxiliary is to render service to
Northeastern Vermont Regional
Hospital and its patients, and
to assist the hospital in promoting the health and welfare
of the community.
The major renovation of Kingdom Internal Medicine
focuses on improved efficiency for all. Ten exam rooms
allow five providers to practice simultaneously.
A larger, more comfortable waiting room and reception area
offers privacy for patients during check-in and check-out.
Additional provider offices and the enlarged nurses’ station,
as well as private office space for the behavioral health
specialist and chronic care coordinator are important factors
in the overall goal of improved patient and staff experience.
Ultimately, all improvements help support KIM’s current
standing as a Patient Centered Medical Home, recognized by
the National Committee for Quality Assurance.
Matthew Prohaska, MD,
recently joined Dr. Richard
Gagnon at the hospital’s
Ortho­paedic and Fracture
clinic at 41 Sherman Drive.
Work has started on the
renovation and expansion of
the clinic,which will include
additional space for offices
and exam rooms, wider
corridors, a conference
room, and a remodeled
reception area.
orthopaedic and fracture clinic
18 | Northeastern Vermont Regional Hopsital | 2015 Annual Report
Belle and
Sebastian provide
unconditional
love to patients
at NVRH. Their
owner, Alice
Kitchel remarks
that this volunteer
work is extremely
rewarding!
Membership is open to all adults who are interested in NVRH and who are willing to uphold
the purpose of the auxiliary. All volunteers of
Northeastern Vermont Regional Hospital are
automatically members of the auxiliary; membership consists of over 150 individuals.
The auxiliary, through fundraising efforts,
supports the patients and staff. Annually, the
auxiliary gives back to hospital departments
through the Wish List. Departments submit
items they feel would help patients and/or
staff, and the auxiliary votes on the new equipment or programs to fund. This year, $25,000
was given back to NVRH by way of fulfilling
the department Wish List requests. Some of the
equipment that was purchased included
• precautionary sign holders for the
Medical/Surgical floor, ICU and the
Birth Center
• yarn for the Prayer Shawl Program
• I-pads for the Audiology and OR patients
• recovery room bay curtains for the post anesthesia unit
• projector and screen for patient education at Corner Medical
• 2 inventory bar code scanners for the
Supplies, Processing and Distribution
department
continued next page
Long-time volunteer
JoanWollrath cuddles
an infant. This new
program provides
developmental
interaction to babies
in the Birth Center, as
well as physical and
emotional comfort
and support.
baby
cuddlers
| 19
friends
A wrought
iron bench,
made by Lyndon
Institute’s
welding class was
donated by the family
of long-time volunteers
Althea and Ed Meilleur.
The bench is placed on
the perimeter of the
Valma Sherrer garden in
front of the hospital. The
Meilleurs loved to people
watch, and although
Ed frequently remained
happily silent, Althea
would make a new friend
within a short time.
continued from previous page
Services
• 8 speakers/docking stations for Birth
Center patients
• 3 patient satisfaction kiosks
• upgrades to the Cherry Wheel Gift Shop.
Ambulatory Services
Day Surgery
Optical Laser Therapy
Photochemotherapy (PUVA)
Preoperative Testing
The Auxiliary also gives four $1,000 Scholastic
Achievement Awards to deserving students pursuing a career in healthcare. Eligible students
are NVRH employees, high school students,
current college students, and adults returning
to college.
The Auxiliary, through the NVRH Volunteer
­Services Department manages both the hospital’s Cherry Wheel Gift Shop and Vermont’s
only specialty cancer boutique, the Circle
of Care Boutique. The Auxiliary holds over
a dozen fundraising events annually.
award winning
Becker’s Hospital Review named
Northeastern Vermont Regional Hospital
one of the top 52 hospitals nationwide
with the cleanest patient rooms, as reported by
patients. Data was pulled from “Hospital Compare”
20 | Northeastern Vermont Regional Hopsital | 2015 Annual Report
Behavioral Health Counseling
from January through December 2013, the most
recent data available. Hospital Compare has
information about the quality of care at over
4,000 hospitals across the country, and routinely
compares information important to patients.
Birth Center
Cardiac Rehabilitation
Program
Care Management
Chaplaincy Services
Community Connections
award
winner
Paul Bengtson, NVRH CEO
was nationally recognized twice
in 2015. He received the 2015
Grassroots Champion Award,
which is given through the
American Hospital Association
in conjunction with each state’s
hospital association. One
hospital leader from each state is
honored for his or her work over
the previous year in effectively
delivering the hospital’s message
to elected officials, helping to
broaden the base of community
support for hospitals and tirelessly
advocating on behalf of patients,
hospitals and communities.
He was also included in Becker’s
Hospital Review list of “50
Rural Hospital CEOs to Know,”
which features some of the most
impressive leaders in the nation
dedicated to advancing healthcare
in small towns and rural
communities.
Diabetes Self-Management
& Education
Diagnostic Imaging Services
3D Mammography
Cardiac Stress Test
Cardiovascular Imaging
CT Scan
DEXA Bone Density Testing
MRI
Nuclear Medicine
Radiology
Ultrasound
X-ray
Additional
photography:
Timothy Kirchoff
Hilary De Carlo.
Printed 11/15
1500 copies.
Outpatient Infusion Services
Pain Clinic
Palliative Care
Pediatric Services
Pharmacy
Physical Therapy
Inpatient and Outpatient
Primary Care
Corner Medical
Kingdom Internal Medicine
St. Johnsbury Pediatrics
Pulmonary Rehabilitation
& Education
Respiratory Care Services
Arterial Blood Gases
EEG
EKG
Holter Monitor
Overnight Oximetry Test
Pulmonary Function Testing
Sleep Medicine
Inpatient Hospice Care
Intensive Care Unit
Speech Language Pathology
Laboratory Services
Blood Bank
Pathology
Surgical Services
Anesthesiology
Ear Nose & Throat
Endoscopy
Facial Plastics
General Surgery
Gynecology
Obstetrics
Ophthalmology
Orthopaedics
Podiatry
Urology
Lactation Consultant Services
Design and
principal
photography:
Flek, Inc.
Occupational Medicine
Specialty Outpatient Clinics
Cardiology
Neurology
Pediatric Subspecialties
Urology
Emergency Room
MD staffed 24 hours a day
7 days a week
Annual Report text:
Laural Ruggles
Hilary De Carlo
Brynn Evans
Jennifer Layn
Nutritional Counseling
Medical/Surgical Services
North Country
Otolaryngology & Audiology
Ear, Nose, Throat, Hearing
Facial Plastics
(Face, Nose, and Eyes)
Cosmetic Surgery & Botox
Facial Rejuvenation &
Laser Treatments
Surgical Dermatology
Volunteer Services
Women’s Wellness Center
Obstetrics/Gynecology
| 21
Choosing Health
Hospital Drive
St. Johnsbury, Vermont 05819
802 748-8141
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22 | Northeastern Vermont Regional Hopsital | 2015 Annual Report