Seniors` Quick Guide

Transcription

Kamloops & Area
Seniors’ Quick Guide
Welcome
Welcome to the 1st Edition of the Kamloops and Area Seniors’ Quick
Guide. This comprehensive resource outlines programs and services
in Kamloops for seniors and focuses on the following areas: Safety,
Health, Well-Being Support, Food and Dietary Needs, Housing,
Transportation, Finance and Legal.
The development of this guide is from the leadership of the Seniors
Advisory Committee from the City of Kamloops, Chartwell Retirement
Residences and United Way Thompson Nicola Cariboo.
We would like to thank the following organizations for their valuable
support in the production of this guide: The Thompson Region
Division of Family Practice, SharedCare Partners for Patients, and
ONCORE Central Services.
For questions about this guide contact:
For info on any of the supporters visit:
Nicole Beauregard
Seniors Advisory Committee
United Way: www.unitedwaytnc.ca
Chartwell Retirement Residences:
www.chartwell.com
City of Kamloops: www.kamloops.ca
ONCORE: www.kamseniorsoutreach.ca
Thompson Region Division of
Family Practice:
www.divisionsbc.ca/thompson-region
Shared Care:
www.bcma.org/partners-patients
City of Kamloops
910 McGill Road
Kamloops, BC V2C 1H5
Phone: 250.828.3653
Email: [email protected]
*The 1st Edition of the Kamloops and Area Seniors’ Quick Guide was printed in 2014. Info may change from the time of publication.
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Kamloops & Area Seniors’ Quick Guide
Table of Contents
Safety............................................................................................................4
Alarm Systems............................................................................................5
Community Services................................................................................6
Health...........................................................................................................8
Foot and Nail Care Services...................................................................9.
Health Facilities and Walk-In Clinics....................................................9
Additional Health Resources.................................................................12
Home and Community Care Services................................................22
Home Support Alternatives...................................................................26
Medical Equipment & Supplies............................................................27
Orthotics/Prosthetics...............................................................................29
Pharmacy Delivery....................................................................................30
Well-Being Support Services........................................31
Self-Help and Counselling/Support Services..................................32
Groups and Activities...............................................................................37
Food and Dietary Needs.....................................................40
Grocery, Shopping and Meal Services...............................................41
Housing......................................................................................................43
Assisted Living and Residential Care..................................................44
Independent Residences and Apartments......................................45
Respite Services.........................................................................................49
Residential Support Services.................................................................50
Transportation.................................................................................53
Financial and Legal....................................................................57
Financial Services and Supports..........................................................58
Legal Services and Supports.................................................................61
Educational Services and Supports....................................................63
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Safety
4
Safety
Alarm Systems
Kamloops Alarm and Electric Ltd.
Provides an end-to-end, total solution approach to fire & security
requirements that can address system design, production, installation,
service, monitoring and continuing customer care
Phone: 250.374.2577
Website: www.kamloopsalarm.com
LifeCall
Provides personal medical alarms to those in need with security,
24 hours a day
Phone: 1.800.661.5433
Website: www.lifecall.ca
Lifeline
Easy-to-use personal response service that lets you summon help any
time of the day or night - even if you can’t speak
Phone: 250.374.3540
Website: www.lifeline.ca
Medic Alert
Medical ID Jewelry
Phone: 1.800.668.1507
Website: www.medicalert.ca
Sage Security Systems
Locally owned and operated full-service installation and monitoring
security company
Phone: 250.374.1146
Website: www.sagesecurity.ca
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Safety
Community Services
EMERGENCY POLICE/FIRE/AMBULANCE
Phone: 911
Aboriginal Patient Navigators
Support to aboriginal patients at Royal Inland Hospital
Phone: 250.314.2100 Local 3109
Ambulance
Non-emergency without medical appt. $80 fee
Phone: 250.374.5937
Ambulance
Patient transfer to medical appt. $80 fee
Phone: 1.800.661.2257
City of Kamloops/Crime Prevention Safety
Seniors Safe Tea Parties – combined talks with RCMP, Crime Prevention and
Safety Coordinator and Transportation Coordinator that focus on pedestrian
and scooter safety, personal safety and security, frauds and scams
Phone: 250.828.3818
Crisis Line – Urgent Response
Kamloops Mental Health & Addiction Services Intake Urgent Response
Team and After Hours Response Services (Provided through the
Interior Health Authority)
Phone: 250.377.0088
Doctors Taking New Patients
Phone: 250.374.5111 (Royal Inland Hospital)
Fire (Non-emergency)
Phone: 250.372.5131
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Safety
ONCORE Central Services (formerly Seniors Outreach Society)
Provides emergency suites for seniors in crisis
Phone: 250.828.0600
Website: www.kamseniorsoutreach.com
RCMP (Non-emergency)
Phone: 250.828.3000
RCMP Victim Services
From a call for help, to the investigation of a crime, to an offer of
a referral, police work in close partnership with victim services
organizations to ensure victims of crime receive the support they
need without delay
Phone: 250.828.3000
Seniors’ Guide to Federal Programs and Services
Provides clear, accurate, up-to-date information on federal programs
and services in the area most critical to seniors’ well-being
Phone: 1.800.622.6232
Seniors Health Care Support
Provides support to senior’s who have experienced challenges
through the health care or residential support systems
Phone: 1.877.952.3181
Victims Services Info Line
Provides information and support for all victims of crime
Phone: 1.800.563.0808
Website: www.victimlinkbc.ca
Victim Services Program BC Centre for
Elderly Advocacy and Support
Support to adults 50+ who have experienced or are
vulnerable to abuse/victim of crime
Phone: 1.866.437.1940
Website: www.bcceas.ca/programs/sail/
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Health
8
Health
Foot and Nail Care Services
At Home with Lisa
Mobile foot care service
Phone: 250.828.7143
Classic Foot Care
Mobile foot and hand care services
Phone: 250.374.8147 and 250.320.9497
Forever Feet Footcare Ltd.
Mobile foot care services by a licensed practical nurse
Phone: 250.554.4500
Website: www.foreverfeet-footcare.ca
Happy Feet
Phone: 250.573.3999
Website: www.happyfootcare.ca
In Home Foot Care
Phone: 250.571.3703
Health Facilities and Walk-In Clinics
Hill Top House
For individuals with a serious and persistent mental illness who
require a longer stay in facility to develop the knowledge and skills
to move to a higher level of independence (provided through the
Phone: 250.376.3788
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Health
Hillside Centre
Provides services to both adults and elderly individuals with acute
illness and/or severely dysfunctional behaviours who cannot be cared
for in the psychiatric system in their own area (Provided through the
Phone: 250.314.2700
Kamloops Downtown Health Centre
Each centre has an interdisciplinary healthcare team that provides
a range of services in a single site – i.e. a checkup with your family
doctor, a visit to a physiotherapist, pharmacist, or public health nurse
Phone: 250.851.7954
Kamloops Mental Health and Addictions Services –
Kamloops Urgent Response Team (KURT)
Addiction Counselling serves adults concerned about
substance abuse. Mental Health Counselling assists clients with
depression, anxiety or adjustment issues and includes assessment,
consultation and individual/group treatment (Provided through
the Interior Health Authority)
Phone: 250.377.6500
Kamloops Public Health Services/Health Unit
Delivers core programs for public health that broadly cover the areas
of health improvement, prevention of disease, disability and injury,
health emergency management, and environmental health
Phone: 250.851.7300
Kamloops Urgent Care Clinic
Walk-In Medical Clinic
#4-910 Columbia Street
Phone: 250.371.4905
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Health
NorKam Health Care Centre
370 Tranquille Road
Phone: 250.376.9595
Overlander Extended Care
A 9-bed unit specifically designed for the very medically complex
residents who require specialized care (e.g. ventilated and tracheotomy
residents) (Provided through the Interior Health Authority)
Phone: 250.554.2323
Ponderosa Community Respite
Twelve private respite rooms (available for clients in the
community to use on a short-term basis) (Provided through
Phone: 250.374.5735
Royal Inland Hospital
Phone: 250.374.5111
South Hills – Centre for Psychiatric Rehabilitation
Consists of two - 20 bed units specifically designed for the treatment
of adults with serious and persistent symptoms of mental illness
(Provided through the Interior Health Authority)
Phone: 250.554.5590
Summit Medical Clinic
1380 Summit Drive
Phone: 250.374.9800
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Health
Additional Health Resources
ALS Society of BC
Support for ALS patients and their caregivers
Phone: 1.800.708.3228
Website: www.alsbc.ca
ASK Wellness Centre
Awareness, education, advocacy, housing support, support
for those with HIV/AIDS and Hepatitis C
Phone: 250.376.7558
Alcohol & Drug Information & Referral Services
Certified information and referral specialists respond to inquiries on all
aspects of alcohol and drug use and misuse. 24/7 Service provided
Phone: 1.800.663.1441
Allergy/Asthma Information Association
Registered charity dedicated to helping allergic individuals
and their families
Phone: 250.764.7507
Phone: 1.877.500.2242
Website: www.aaia.ca
Alzheimer Society of BC
Provides information and support in the personal and social
consequences of Alzheimer’s disease and other related dementias
Phone: 250.377.8200
Website: www.alzheimerbc.org
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Health
Arthritis Society
Conducts research and provides care, education and
advocacy for people with arthritis
Phone: 1.800.321.1433
Regional Coordinator: 250.868.8643
Website: www.arthritis.ca
BC Brain Injury Association
Provides a voice to promote a better quality of life for those
with acquired brain injury: educate, prevent, support
Phone: 1.877.858.1788
Website: www.bcbraininjuryassociation.com
BC Cancer Agency
Program that provides cancer care for people of BC
Phone: 250.314.2734 (Royal Inland Hospital Cancer Centre in
partnership with BC Cancer Agency)
Website: www.bccancer.bc.ca
BC Epilepsy Society
Provides information and referral, support services to people
with epilepsy
Phone: 1.877.734.0873
Website: www.bcepilepsy.com
BC Health Guide Nurse/Pharmacist Line
Speak with a nurse any time of the day or night; on weekdays, you
can speak to a dietitian about nutrition and healthy eating; at night
we have pharmacists available to answer your medication questions
Phone: 811
Crisis Line: 250.810.6789
Website: www.healthlinkbc.ca
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Health
BC Lung Association
Provides information on lung diseases
Phone: 1.800.665.5864
Website: www.bc.lung.ca
BC Lupus Society
Provides education and support to people affected by lupus
Phone: 1.866.585.8787
Website: www.bclupus.org
BC Paraplegic Association
Helps people with spinal cord injuries adjust, adapt and thrive by
providing answers, information and community experiences
Toll Free: 1.877.324.3611
BC Seniors’ Guide
Information and resources to help Seniors plan for and
live healthy lifestyles
Phone: 1.877.952.3181
Website: www.gov.bc.ca/seniorsguide
BC Seniors’ Medication Information
Drug information service for the public
Phone: 1.800.668.6233
BC Spinal Cord Injury
Assists people with spinal cord injuries or related physical disabilities
Phone: 1.800.689.2477 (SCI BC Infoline)
Website: www.sci-bc.ca
CNIB
Canadian National Institute for the Blind. National, community-based
registered charity committed to vision health
Phone: 250.374.8080
Website: www.cnib.ca
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Health
Canadian Cancer Society
Provides information, resources and support for cancer
patients and their families
Phone: 250.374.9188
Website: www.cancer.ca
Canadian Diabetes Association
Promotes health through research, education, services and advocacy
Phone: 1.800.226.8464
Website: www.diabetes.ca
Canadian Liver Foundation
Improve public awareness and understanding of liver health
and liver disease, raise funds for research and reach out to liver
disease patients and their families
Phone: 1.800.856.7266
Phone: 1.800.563.5483
Website: www.liver.ca
Canadian Mental Health Association – Kamloops Branch
Supports the resilience and recovery of people with mental illness
through advocacy, education, research and service
Phone: 250.374.0440
Website: www.kamloops.cmha.bc.ca
Cardiac Health Foundation of Canada
Supports cardiac rehabilitation, advocacy of prevention and education
Phone: 416.730.8299 (Toronto)
Phone: 250.314.2142 (Royal Inland Hospital
Vascular Improvement Program)
Website: www.cardiachealth.ca
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Health
Cerebral Palsy Association of BC
Provides support, education and information throughout BC through
advocacy, networking, education, government relations activities and
implementing programs for individuals with cerebral palsy
Phone: 1.800.663.0004
Website: www.bccerebralpalsy.com
Community Living BC
Delivers supports and services to adults with developmental
disabilities and their families in British Columbia
Phone: 250.377.4444
After-Hours Emergency: 1.800.663.9122
Crohn’s & Colitis Foundation
Works to cure Crohn’s disease and ulcerative colitis and improve the
lives of children and adults affected by these chronic diseases
Phone: 250.376.4090
Website: www.ccfc.ca
Denturist Association of BC
Provides information on dentures and where you can
find a local denturist
Phone: 604.582.6823
Website: www.denturist.bc.ca
Diabetes Education Program
Provides education to increase diabetes awareness and prevention,
and help individuals with diabetes manage their condition
effectively including insulin adjustment
Phone: 250.314.2457
Dial-A-Dietician
Provides nutrition information, counselling and advice based on
most current sources by registered dietitians
Phone: 1.800.667.3438
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Health
Heart and Stroke Foundation
Promotes the health of Canadians through research,
education, services and advocacy
Phone: 250.372.3938
Website: www.heartandstroke.bc.ca
Interior Health Authority
Support for: Abuse and Neglect, Falls and Injury Prevention,
Immunization, Tobacco Use, Brain Health (Dementia),
Hearing Health and more
Phone: 250.851.7300 (Health Unit)
Website: www.interiorhealth.ca
Kamloops Aboriginal Friendship Centre Society
Doctor is at centre Mondays, Wednesdays and Fridays and
you can call to book an appointment
Phone: 250.376.1296
Kamloops Hospice Association
Enhances the quality of life of persons and their families facing death
and bereavement through skilled and compassionate physical,
emotional and spiritual care in the setting of the individual’s choice
Phone: 250.372.1336
Website: www.kamloopshospice.com
Keep on Moving
A program that identifies safer exercise options in the community
Phone: 250.828.3742
Website: www.keeponmoving.ca
Kidney Foundation of Canada (BC)
Committed to patient services, public education, organ donation
awareness, peer and community support and communications
Phone: 1.800.567.8112
Website: www.kidney.bc.ca
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Health
King Street Centre
Provides acute counselling, case management, assertive community
treatment, rehabilitation, psychology, urgent response and mental
health emergency services, and central intake (Provided through
Phone: 250.376.7855
MDS Lab
Inland Lab Mobile Clinic:
Phone: 250.374.1644
North Shore Location:
Phone: 250.376.4101
Medical Services Plan
Provincial medical and drug coverage information
Phone: 1.800.663.7100
Website: www.health.gov.bc.ca/msp
Multiple Sclerosis Society
Provides information, support counselling, referral and
advocacy services to people with MS and their families
Phone: 250.314.0773
Website: www.mssociety.ca/kamloops
Muscular Dystrophy Canada
Enhance the lives of those affected with neuromuscular disorders by
continually working to provide ongoing support and resources while
relentlessly searching for a cure through well funded research
Phone: 1.800.366.8166
Website: www.muscle.ca
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Health
Organ Donor Registry
Provides information regarding organ donor registration,
including the on-line application
Phone: 1.800.663.6189
Website: www.transplant.bc.ca
Osteoporosis Canada
Educates, empowers and supports individuals and communities
in the prevention and treatment of osteoporosis
Phone: 1.800.463.6842
Website: www.osteoporosis.ca
Parkinson Society British Columbia
Addresses the personal and social consequences of Parkinson’s
disease through advocacy, education, community outreach,
scientific research and public awareness
Phone: 1.800.668.3330
Website: www.parkinson.bc.ca
Personal Supports Information Line
Toll-free service directs callers from BC to provincial government
programs that may provide equipment and assistive devices
for persons with disabilities
Phone: 1.888.818.1211
Website: www.personalsupports.bc.ca
PharmaCare
Provincial program that provides financial assistance to BC residents
for eligible prescription drugs and designated medical supplies
Phone: 1.800.663.7100
Website: www.health.gov.bc.ca/pharmacare
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Health
Phoenix Center
Provides detox, support, treatment, education, prevention and
advocacy to those impacted by problematic substance abuse
Phone: 250.374.4634
Website: www.phoenixcentre.org
Physical Activity Line
British Columbia’s primary physical activity counselling service
& your FREE resource for practical & trusted physical
activity & healthy living information
Phone: 1.877.725.1149
Website: www.physicalactivityline.com
Ponderosa Day Services
Bath Program 12:00 to 14:30 Monday - Friday as well as other Adult
Day Services (Provided through the Interior Health Authority)
Phone: 250.374.5671
Prostate Cancer Canada Network
Assists individuals and their families understand and cope with
prostate cancer by providing up to date medical information
and individual support
Phone: 250.376.4011 (Larry Reynolds)
Website: www.prostatecancer.ca
Royal Inland Hospital
Phone: 250.374.5111
Crisis Counselling Line: 250.376.1948
Seniors Health Care Support Line
For seniors who have issues accessing health care services
or with the health care they receive
Phone: 1.877.952.3181
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Health
Telecommunications Device for the Deaf
Provides information related to Telecommunications
Devices for the Deaf
Phone: 1.800.667.4770
Thompson Region Division of Family Practice
To connect with a family doctor
Phone: 250.851.4013
Veterans Affairs Canada
Provides all information related to programs and services
offered to Veterans in Canada
Phone: 1.866.522.2122
Website: www.veterans.gc.ca
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Health
Home and Community Care Services
Community Care Services through the
If you require care, and it can be provided in your home or a community setting, your Community Care Case Manager or other health professionals will work with you and your caregiver to create a care plan that
meets your needs, using the appropriate Community Care services.
We also provide appropriate options for those whose needs would be
better met in an alternate setting such as assisted living, residential
care, hospice, family care home or group home.
Contact Kamloops Home and Community Care office (250-851-7900)
or visit www.interiorhealth.ca to find out more about how to access
the following services in your area:
Case Management: Community Care Case Managers are health care
professionals who assess needs and will assist you in understanding
your care options. Case Managers arrange for community care services
and help with the transition between home, assisted living and residential care. They may also refer you and your families to other services
in the community.
Case management may be provided in your home, in a clinic, at an
assisted living residence or in hospital. Through ongoing contact the
Case Manager will make adjustments to your care plan, if care needs
change.
Community Care Nursing Services: If you require acute, chronic
or palliative support, Interior Health can help with Community Care
nursing services. Nurses will provide care on a non-emergency basis
to help with things such as administering medications and changing
dressings. In some communities these services may be provided at a
community clinic or in your home, as appropriate. Nursing services
may include: pain management, chronic disease management, intravenous care, ostomy care, post hospital care, wound care, palliative care,
and self-care teaching.
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Health
Community Rehabilitation Services: The goal of Community Rehabilitation Services is to optimize functional abilities, promote independence and enhance quality of life. Community Occupational Therapists
and Physiotherapists provide rehabilitation services to eligible people
in their homes or other care settings. A Therapist Assistant may be assigned to help you with your home program. The Occupational Therapist and Physiotherapist will work with you to create a program to help
you achieve your goals.
End-of-Life (Palliative Care): End-of-life or hospice/palliative care
provides supportive and compassionate care to the dying. The idea is
to relieve, eliminate and/or control symptoms so that individuals and
their loved ones can devote their energies to embracing the time they
have left together with dignity and quality of life. End-of-life care can
be provided at home, in an assisted living residence, in a residential
care facility, in a hospice, or in a hospital setting.
Health Care Equipment and Supplies: You are responsible for providing and maintaining necessary equipment to support safe care in the
home. Community Care health professionals can help ensure that you
have the medical supplies and equipment you require while receiving
care at home. Some supplies may be provided, or a Community Care
health professional may refer you to a local supplier or the Red Cross
equipment loan program. Occasionally costs may be covered by the
Palliative Care Benefits Program, Non-Insured Health Benefits, or an
alternate funding source.
Home Support Services: Interior Health’s Home Support Services
are intended to promote independence for those with chronic health
conditions, disabilities or terminal illness as well as to provide caregiver
rest and relief. People who need assistance managing personal health
care needs at home can be assessed by Interior Health Community
Care health professionals for our publicly subsidized home support
services. In keeping with the Home and Community Care philosophy
that families and communities also have a role to play, home support
services are designed to supplement, rather than replace, the skills and
resources that you, your loved ones and your friends provide to you.
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Health
Respite Services: Interior Health’s Respite Services are all about caring
for the caregivers, the people who give tirelessly of themselves to
look after a family member or friend. Respite services give the unpaid
caregiver temporary relief from the emotional and physical demands
of caring for a friend or family member, providing the caregiver an
opportunity to recharge their batteries so they can continue to provide
quality care. Respite services come in various forms, including Adult
Day Services and Home Support Services.
Adult Day Services: Adult Day Service programs offer personal care,
therapeutic recreation and social activities for people who are still
living at home or with family and may be at risk of losing their independence, while providing caregivers with rest and relief. A variety
of supportive programs and activities are provided in a comfortable,
group setting.
Choice in Supports for Independent Living (CSIL): Choice in Supports for Independent Living (CSIL) is a self-managed care option that
provides people with more flexibility and choice. If eligible for CSIL,
money may be given directly to you so that you can purchase and
supervise your home support services yourself, rather than having
Interior Health provide the services for you.
Acquired Brain Injury Services: Acquired Brain Injury Services work
with care teams to develop plans for people who have a brain injury
resulting from a trauma that occurs after birth (e.g. falls, blows to the
head) or from a non-degenerative disease such as a tumor, a stroke or
an aneurysm.
Community Nutrition Services: Home and Community Care Registered Dietitians work to support clients’ nutritional needs through
healthy eating and other means of nutrition support, as well as assisting with prevention and management of chronic conditions.
Community Social Work Services: Social Workers help clients and
their families to negotiate complex systems, build solid support
networks, cope with stress, and strengthen or restore their ability to
self-manage.
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Health
Community Respiratory Therapy Services: The Community Respiratory Therapist provides discharge planning and home care service
to our complex clients with chronic obstructive pulmonary disease,
asthma, home ventilation, tracheostomy and palliative care issues.
Home Oxygen Program: People with asthma, emphysema, chronic
bronchitis, occupational lung disease, lung cancer, cystic fibrosis or
congestive heart failure may use oxygen at home, permitting them to
lead active, productive lives. Interior Health provides funding to those
who qualify for the home oxygen program based on medical and
non-medical criteria. Your doctor can complete an application with
an oxygen prescription and will submit it to your local Interior Health
Home Oxygen Clinic.
Health Services for Community Living: As part of its Home and
Community Care program, Interior Health provides a range of health
care services to people with developmental disabilities. Services may
include nursing, rehabilitation (occupational therapy/physiotherapy),
dental hygiene, dietitian and speech language (swallowing).
Meals Programs: Seniors and people with disabilities who want to
maintain an independent life in their homes may be unable to prepare
their own meals. Meal delivery programs may be available to support
you in living at home.
Designated Agency Response to Adult Abuse and Neglect: Interior
Health along with all health authorities in British Columbia have been
appointed as “Designated Agencies” to protect vulnerable adults from
abuse, neglect or self-neglect. The Designated Agency must receive
and investigate reports of adult abuse or neglect of adults 19 years of
age or older who are unable to seek support or assistance on their own
because of: restraint, physical disability, illness, disease, injury or any
other condition that affects decision-making ability.
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Health
Home Support Alternatives
Everything Organized
Service offers downsizing, moving, liquidation of estate, etc,
Phone: 250.374.2402
Website: www.everythingorganized.net
High Country Health Care
Private service that offers home health care supports
Phone: 250.376.7417
Hinke Floris
Personal care, housekeeping, driving to appointments (Private Service)
Phone: 250. 372.5815
In-Home Care Inc.
Provides personal care, companion care, respite care, housekeeping,
meal preparation, laundry and ironing, and assisted transportation.
Short-term 24-hour care is possible if full-time attention is required
(Private Service)
Phone: 250.851.0078
Lana Faryauk (Private Service)
Mobile senior care services
Phone: 250.554.4710
Nurse Next Door (Private Service)
Offers a wide range of one-on-one home care services in Kamloops
Phone: 250.377.0011
Website: www.nursenextdoor.com
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Health
Provides support with housekeeping, dishwashing, folding
laundry and transportation to medical appointments.
Fees are based on ability to pay.
Phone: 250.828.0600
Website: www.kamseniorsoutreach.ca
We Care Home Health Service (Private Service)
Provide services that help people to stay safe, comfortable and as
independent as possible wherever they live – at home or in a longterm care or retirement community. We also provide relief for family
and friends who act as caregiver, helping them with the assistance and
support their loved ones need and the peace of mind they need
Phone: 250.851.2911
Website: www.wecare.ca
Medical Equipment and Supplies
Canadian Red Cross (HELP Depot)
Mobility equipment and bath aids
(Free service with a referral from a medical professional)
Phone: 250.372.2334
Charvet Respiratory Inc.
Medical and hospital equipment (Private)
Phone: 250.374.5383
Kamloops Legion
Lending supply of scooters, walkers and crutches for veterans (Free)
Phone: 250.374.1742
Kipp-Mallery Home Health Care Center
Offers supplies and services related to health care. Located next to
Kipp- Mallery Pharmacy
Phone: 250.372.0842
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Health
Manshadi Pharmacy
Provides home health product and medical equipment and supplies as
well as rentals of a variety of medical equipment
Phone: 250.372.2223
MEDIchair
A full service home medical equipment establishment offering a full
range of home medical equipment and supplies and services
Phone: 250.571.1456
Medigas (Praxair)
Oxygen service and supplies
Phone: 250.851.2702
Toll Free: 1.866.446.6302
Ministry Housing and Social Development Health
Assistance Branch
Provide support with medical equipment and supplies to clients
currently receiving income assistance
Phone: 1.866.866.0800
Mountain Medical Equipment and Supplies Inc.
Offers medical equipment and supplies to Kamloops and
surrounding areas
Phone: 250.828.6682
OxyLife Respiratory Services
Phone: 250.828.6726
VitalAire
Phone: 250.374.6333
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Health
Orthotics/Prosthetics
Balanced Foot Care
Offer treatments through the use of custom-made orthotics, over-thecounter insoles and orthopedic shoes
Phone: 250.377.3433
Website: www.balancedfootcare.com
Certified Prosthetics & Orthopedics
Provide design, fabrication and fitting of prosthetics and orthotics
Phone: 250.828.7886
Website: www.certifiedpo.com
Davidson, John V. Dr.
Provides assessment and fittings for orthotics
Phone: 250.374.3226
Dewitt, Stephen Dr.
Podiatrist
Phone: 250.374.7495
Progressive Step Orthotics & Bracing
Specializes in comprehensive lower body care, featuring detailed
movement analysis, orthotics & bracing
Phone: 250.314.1203
Website: www.progressivestep.ca
Rowmac Orthopedic Services Ltd.
Provides prosthetic, orthotic, off-the-shelf bracing and footwear needs
Phone: 250.374.5462
Website: www.rowmac.ca
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Health
Pharmacy Delivery
Kipp-Mallery Pharmacy
No Delivery to Westsyde or Dallas
Phone: 250.372.2531
London Drugs
Phone: 250.372.0028
Medi-Center
No Delivery to Westsyde or Dallas
Phone: 250.374.2345
Manshadi Pharmacy
Phone: 250.372.2223
Pharmasave
No Delivery to Valleyview, Dallas or Juniper
Phone: 250.376.5611
Pratt’s Pharmacy
Phone: 250.374.7226
Safeway Grocery Store
Phone: 250.376.9672 (North Shore)
Phone: 250.372.1994 (Sahali)
Shopper’s Drug Mart
Phone: 250.374.0477 (Aberdeen)
Phone: 250.376.5611 (Brocklehurst)
Phone: 250.376.9010 (North Hills)
Phone: 250.374.3131 (Valleyview)
30
Well-Being Support Services
31
31
Self-Help and Counselling/Support Services
Al-Anon/Alateen
Support and recovery group for friends and relatives of alcoholics, past
and present, as well as teens
Phone: 604.688.1716
Website: www.bcyukon-al-anon.org
Alcoholics Anonymous
Support group for individuals working with an addiction to alcohol
Phone: 250.374.2456
Website: www.bcyukonaa.org
BC Alcohol and Drug Information and Referral Service
Provides information, options and support as well as referrals to a full
range of counselling and treatment services across BC
Phone: 1.800.663.1441
Website: www.bc211.ca
BC Association of Clinical Counsellors
Listing of registered clinical counsellors in British Columbia
Phone: 1.800.909.6303
Website: http://bc-counsellors.org/
BC Cancer Agency Patient & Family Counselling Program
Professional counsellors available to help you and your loved ones
deal with the emotional and practical challenges associated with
cancer
Phone: 1.800.523.2885
BC Partners for Mental Health & Substance Use Information
Provides support, options, education and hope of recovery for people
living with a mood disorder or other mental illness
Phone: 1.800.661.2121
Website: www.mdabc.net
32
BC Responsible & Problem Gambling Program
Provides help in recognizing the warning signs of problem gambling
and information on free programs, services and resources available to
assist problem gamblers and their families
Phone: 1.888.795.6111
Website: www.bcresponsiblegambling.ca
BC Smokers Help Line
Assists people whose lives are affected by smoking with support that
is available for those who are considering quitting smoking, are about
to quit smoking, have just quit smoking, are not thinking of quitting
smoking, or are concerned about someone else’s smoking
Phone: 1.877.455.2233
Bounce Back – CMHA
Assists adults experiencing symptoms of depression and anxiety from
stress or other life circumstances
Phone: 250.374.1273
Website: www.kamloops.cmha.bc.ca
Centre for Seniors Information
Assisting seniors find answers and solutions to questions and peer
counselling services
Phone: 778.470.6000
Chronic Disease Self-Management Program
A six-week workshop that helps people with chronic conditions to
better manage their symptoms and their daily lives
Phone: 1.866.902.3767
Website: www.selfmanagementbc.ca
Compassionate Friends of Canada
For families who have suffered the loss of a child from any cause
Phone: 250.374.6030
33
Crisis Intervention and Suicide Prevention Centre of BC
Provides emotional phone and on-line support to youth, adults and
seniors in distress
Phone: 1.800.784.2433
Website: www.crisiscentre.bc.ca
Gamblers Anonymous
Support group for individuals working with an addiction to gambling
Phone: 604.878.6535
Website: www.gamblersanonymous.org
Grandparents Raising Grandchildren Support Line
This provincial toll-free line assists grandparents and other relatives
raising a family member’s child to navigate complex services systems
such as MCFD; to find the answers, assistance and resources they need
to prevent or solve problems; and to learn about benefits and services
that will support the whole family
Phone: 1.855.474.9777
Website: www.parentsupportbc.ca/grandparents_raising_
grandchildren
HEROS Elder Abuse Support and Awareness Program
Offers help, education, referrals; promoting community outreach and
awareness about how to recognize the signs and symptoms of elder
abuse
Phone: 778.470.6000
Website: www.csikamloops.ca
Head Injury Support Group
Operated through the Kamloops Brain Injury Association
Phone: 250.372.1799
Interior Community Services
Counselling supports and services, individual and group
Phone: 250.554.3134
Website: www.interiorcommunityservices.bc.ca
34
Kamloops Hospice Association
Grief counselling for families, both individual and group
Phone: 250.372.1336
Website: www.kamloopshospice.com
Kamloops Immigrant Services
Provides information, referrals, workshops and translation services
Phone: 778.470.6101
Website: www.immigrantservices.ca
Living with Cancer Information & Support Group
Offered through the Canadian Cancer Society, Kamloops Office
Phone: 250.374.9188
Look Good, Feel Good Program
Assists in improving self image and appearance through
complimentary beauty sessions (Operated through the Royal Inland
Hospital Auxiliary)
Phone: 250.374.7724
Phone: 250.314.2331
Mood Disorder Association of BC
Non-profit organization that provides support, options, education
and hope of recovery for people living with a mood disorder or other
mental illness
Phone: 250.376.7855
Website: www.mdabc.net
Narcotics Anonymous
Support group for people with addictions to drugs/narcotics
Phone: 250.320.5032 (Kamloops Area Help Line)
Website: www.bcrna.ca
35
Counselling: Free one-on-one service for emotional support and
guidance for at-risk seniors troubled by loneliness, depression,
isolation and other challenges.
• Volunteers provide calls to seniors as a daily check on their well-being
• Emotional support and supportive counselling are also provided
Phone: 250.828.0600
Ostomy Support Group
1st Thursday of each month from 7-8:30 at 773 Victoria Street
For those facing life with gastrointestinal or urinary diversions
Email: [email protected] (Ken)
Parkinson Society of British Columbia
Kamloops self-help support group
Phone: 1.800.668.3330
Website: www.parkinson.bc.ca
Quit Now
BC Lung Association program to help you to quit smoking
Phone: 1.877.455.2233
Website: www.quitnow.ca
Stroke Recovery Association of BC – Kamloops
Offers information and programs for stroke survivors,
after they leave hospital
Phone: 250.320.1348
Website: www.srabc.com
White Cane Club - Kamloops
Support group for blind and visually impaired people
Phone: 250.372.9427
36
Y Women’s Emergency Shelter
A residence (shelter) offering 24-hour access for women fleeing abuse
and their children
Phone: 250.374.6162
Website: www.kamloopsy.org/vawiss.htm
Groups and Activities
Access Kamloops (United Way and City of Kamloops)
Not-for-profit online resource directory
Website: www.accesskamloops.org
BC Seniors’ Community Parks
Provides specialized outdoor recreation equipment designed to
improve mobility, coordination and balance. Free use and available in
Kamloops
Website: www.seniorsbc.ca/activeaging/parks
Centre for Seniors Information Activity Center
Floor curling, wood carving, cribbage, whist, bridge, carpet bowling,
bingo, potluck lunches, pancake breakfasts and dances are just a few
examples of things offered on a regular basis
Phone: 778.470.6000
City of Kamloops
• ARCH (Affordable Recreation for Community Health)
• Health and Wellness Programming: active living, fitness, sport, arts,
culture and heritage
• Tournament Capital Ambassador Program
• Social Planning/Seniors Advisory
• Keep on Moving
Phone: 250.828.3500
37
Desert Gardens Community Center
Programs are geared toward those who like to participate and become
involved in the community, including entertainment and social
afternoons
Phone: 250.372.5110
Website: www.desertgardens.comuv.com
Heritage House
Seniors’ activities, events, programs and social activities
Phone: 250.314.0823
Kamloops Aboriginal Friendship Centre Society
Monthly luncheons and weekly craft groups
Phone: 250.376.1296
Kamloops Adult Learners Society
Lifetime learning for seniors through peer tutoring, courses and
workshops
Phone: 250.819.5153
Website: www.kals.ca
Kamloops Community YMCA/YWCA
Health and recreation activities (pool, gym, programs)
Phone: 250.372.7725 (South Shore)
Kamloops Visitor Centre
Provides information on all tourism-related activities in Kamloops and
surrounding areas
Phone: 250.374.3377
Website: www.tourismkamloops.com
38
North Shore Seniors’ Community Centre
Fitness classes, card games, drop-in coffee room
Phone: 250.376.4777
Website: nsccs.webs.com
• Volunteers facilitate access to community services and groups
• Programs available to help seniors connect to our community
Phone: 250.828.0600
Overlander Residential Care
Referral from a doctor required. Recreation programs are available
seven days a week and offer a wide variety of choices that include
special events, cultural and religious holiday celebrations, hobbies,
exercise programs, entertainment, leisure skill building and
community outings (Provided through the Interior Health Authority)
Phone: 250.554.2323
Ponderosa Day Services
Referral from Home and Community Care required for these
7-day a week programs (exercise, crafts)
Phone: 250.374.5671
Volunteer Kamloops
Provides volunteer recruitment and referral services
Phone: 250.372.8313
Website: www.volunteerkamloops.org
39
Food & Dietary Needs
40
Grocery, Shopping and Meal Services
Better Meals (Private Service)
Free delivery Tuesdays. Diabetic, low sodium, puree options
Phone: 1.888.838.1888
Website: www.bettermeals.ca
Blackwell Dairy
Delivery service for local dairy products
Phone: 250.573.4747
Website: www.blackwelldairy.com
Community Kitchen Program
Self-referral program through Interior Community Services that
assists groups of people to create their own community kitchens
that can prepare 3 to 6 nutritious and economical meals for
individuals and their families
Phone: 250.554.3134
Coopers Grocery Store - Downtown
Home delivery Wednesday & Friday. Free on orders over $30
Phone: 250.374.4187
Extra Foods
Home delivery Tuesday, Wednesday & Thursday. $5 Charge
Phone: 250.312.3323
Kamloops Food Bank & Outreach Services
Provides secure healthy food to any resident of Kamloops
who is in need
Phone: 250.376.2252
Website: www.kamloopsfoodbank.org
41
Meals on Wheels
Provides delivery of fresh and frozen meals to residents of Kamloops,
through Interior Community Services
Phone: 250.554.3134
• Better at Home Program – services to support seniors in their
homes (housekeeping, yard work, home repair, transportation to
appointments, snow shoveling, friendly visits and grocery shopping)
• Kamloops Food Bank hamper delivery
• Assistance with in-store and phone-in shopping
Phone: 250.828.0600
Outpatient Nutrition Counselling
Outpatient dietitians offer counselling on nutrition issues, usually by
physician referral (Provided through the Interior Health Authority)
Phone: 250.314.2740
Safeway Grocery Store
Phone: 250.374.2811(Sahali)
Salvation Army
Good Food Box Program – Provides a box filled with items from the
following groups: dairy, eggs, margarine, chicken/beef or pork, fresh
fruit and vegetables. There is a cost per box
Phone: 250.554.1611
Thistle Farms
Organic produce delivery
Phone: 250.579.9617
Website: www.thistlefarm.com
42
Housing
43
Housing
Assisted Living and Residential Care
Active Care Senior Services Ltd.
Phone: 250.554.9244
Bedford Manor
Phone: 250.434.1702
Berwick on the Park
Phone: 250.377.7275
Website: www.berwickrc.com
Brocklehurst Gemstone Care Centre (Residential Care only)
Phone: 778.470.2596
Website: www.brockgemstone.ca
Chartwell Kamloops Retirement Residence
Phone: 250.376.5363
Website: www.chartwell.com
Hamlets At Westsyde
Phone: 250.579.9061
Website: www.thehamletsatwestsyde.com
Kamloops Seniors Village
Phone: 250.571.1800
Website: www.retirementconcepts.com
Overlander Extended Care/Liberty Manor (Residential Care only)
Phone: 250.554.2323
Pine Grove Care Center (Residential Care only)
Phone: 250.376.5701
Ridgeview Lodge (Residential Care only)
Phone: 250.376.3131
44
Housing
Independent Residences and Apartments
Acacia Towers
Phone: 250.374.7455
Brock Estates Mobile Home Park
Phone: 250.376.2828
Carma Court
Phone: 250.376.1485
Carmel Place
Phone: 250.851.9310
Carrington House
Phone: 250.579.9003
Catalina Court
Phone: 250.299.8740
Central Apartments
Phone: 250.554.4590
Cottonwood Manor
Phone: 250.376.4777
Desert Gardens
Phone: 250.372.5110
Edgewater Terrace
Phone: 250.299.8740
Glenfair Apartments
Phone: 250.554.3134 Local 205
45
Housing
Golden Vista Suites
Phone: 250.318.4192
Greenfield Place
Phone: 250.376.9596
Interior Community Services
Affordable Kamloops housing
Phone: 250.554.3134
Jason Adam Manor
Phone: 250.554.4590
Kamloops Seniors Village
Independent and assisted living, residential care
Phone: 250.571.1800
Website: www.retirementconcepts.com
Le Jeune Manor
Phone: 250.376.3653
Library Square Residences
Phone: 250.372.2277
Website: http://librarysquarekamloops.com
Mayfair Manor
Provides affordable housing, rent geared to income, supports
Phone: 250.376.6536
Nicola Tower
Phone: 250.851.0468
Nelson Manor
Phone: 250.851.9310
46
Housing
Northland Properties North Shore
Phone: 250.376.1427
Northland Properties South Shore
Phone: 250.374.1218
Oakdale Mobile Home Park
Phone: 250.579.9959
Oaks Apartments
Phone: 250.374.3429
Orchard Mobile Home Park
Phone: 250.376.6614
PA & JM Gaglardi Senior Citizen’s Society
Phone: 250.374.1616
Parnell Apartments
Phone: 250.376.2208
Pines Apartments
Phone: 250.372.7185
Ponderosa Lodge Transition
Phone: 250.374.5671
Ponderosa Place Retirement Community
Phone: 250.372.7483
Chartwell Ridgepointe
Phone: 250.851.8800
Website: www.chartwell.com
47
Housing
Riverbend Manor
Provides affordable housing, rent geared to income, supports
Phone: 250.376.6536
Riverdale Mobile Home Park
Phone: 250.376.8356
Riviera Villa Apartments
Phone: 250.554.7888
Rosewood Court Apartments
Phone: 250.851.9310
Shores Apartment
Phone: 250.376.0315
Silvercrest Suites
Phone: 250.318.4192
Thompson Villa
Phone: 250.372.0510
Valleyview Manor
Phone: 250.851.2826
Viscount Villa
Phone: 250.819.3691
Wedgewood Arms Apartments
Phone: 250.314.0228
Willows Apartments
Phone: 250.372.8000
48
Housing
Respite Services
Berwick on the Park
Must be accessed through Home Health – Interior Health Authority
Phone: 250.377.7275
Website: www.berwickrc.com
Brocklehurst Gemstone Care Centre
Offers temporary respite services
Phone: 778.470.2596
Website: www.brockgemstone.ca
Diane McDonald (Private Service)
Respite care day or overnight
Phone: 250.374.2402
In-Home Care Inc. (Private Service)
Provides personal care, companion care, respite care, housekeeping,
meal preparation, laundry and ironing, and assisted transportation.
Short-term 24-hour care is possible if full-time attention is required
Phone: 250.851.0078
Nurse Next Door (Private Service)
Offers a wide range of one-on-one home care services in Kamloops
Phone: 250.377.0011
Website: www.nursenextdoor.com
Ponderosa Community Respite
Must be accessed through Home & Community Care –
Phone: 250.374.5735
49
Housing
We Care Home Health Service
Services to help people stay safe and independent at home or in longterm care or retirement community, including respite care for caregivers.
Phone: 250.851.2911
Website: www.wecare.ca
Residential Support Services
Acute, Home and Community Care Services
BC’s health authorities provide a variety of acute care and community
health, residential and special support services
Website: www.gov.bc.ca
BC Housing
Seniors, Supportive Housing, Independent Living, Affordable Housing
for Seniors, Home Adaptations for Independence
Phone: 1.800.257.7756
Website: www.bchousing.org
BC Seniors Living Association
Provide seniors with choices and services that allow for more
independence and assistance with daily living
Phone: 604.689.5949
Phone: 1.888.402.2722
Website: www.bcsla.ca
Community Care Licensing
Responsible for the development and implementation of legislation,
policy, and guidelines to protect the health and safety of people being
cared for in licensed facilities
Phone: 1.800.663.7867
Website: www.health.gov.bc.ca/ccf/
50
Housing
Better at Home program – services to support seniors in their homes
Yardwork, housecleaning, home repair and snow removal (Snow
Angels – in partnership with City of Kamloops). Fees may apply.
Phone: 250.828.0600
City of Kamloops
Garbage, Recycling and Garden Refuse Pick Up Program
Phone: 250.828.3500
Home Owner Grant Program
Provincial program to help homeowners reduce the amount of taxes
they pay on their residence
Phone: 1.888.355.2700
Website: www.sbr.gov.bc.ca/hog
Independent Living BC
Affordable assisted living housing for seniors and people with
disabilities
Phone: 1.800.257.7756
Website: www.bchousing.org
Kamloops Indian Band Social Department
Homemaking for elders and disabled band members
Phone: 250.828.9700
Website: www.tkemlups.ca
Kamloops Native Housing Society
Provides affordable rental units
Phone: 250.374.1728
51
Housing
Residential Tenancy Office
Provides landlords and tenants with information related to
their rights and responsibilities
Phone: 1.800.665.8779
Website: www.rto.gov.bc.ca
SAFER Rental Aid
Shelter Aid For Elderly Renters: Provincial program provides cash
assistance to eligible seniors age 60 and over who pay more than
30 percent of their income in rent
Phone: 1.800.257.7756
Website: www.bchousing.org/programs/SAFER
Tenant Resource & Advisory Centre
TRAC works to improve legal protection for tenants, community action
to protect and increase supply of affordable rental housing
Phone: 1.800.665.1195
Website: www.tenants.bc.ca
Welcome Wagon
Local greeting service that provides helpful community information
Phone: 1.866.856.8442
Website: www.welcomewagon.ca
52
Transportation
53
Transportation
BC Ministry of Aboriginal Relations and Reconciliation
Through the First Citizens Fund, the Elders Transportation Assistance
Program provides financial assistance to Elders to travel to heritage,
cultural and educational workshops and conferences. The program is
administered by the BC Association of Aboriginal Friendship Centres.
Website: www.gov.bc.ca/arr/economic/fcf/default.html
BC Transit Kamloops
Local transit provider – bus and HandyDART
Phone: 250.376.1216
Bus Passes for Seniors
Offers a reduced cost, annual bus pass for low income seniors and
individuals receiving disability assistance from the Province of British
Columbia
Phone: 1.866.866.0800 Local 4
Can Am Cruisers Inc.
Wholesale wheel chair lifts and ramps
Phone: 250.491.0003
City of Kamloops
Scooter Rodeo (In partnership with John Howard Society)
Annual Free Event
Phone: 250.828.3500
Driver Fitness Medical Reports & Road Test Re-exams
Assessments to determine if someone is physically, cognitively
and medically fit to drive
Phone: 1.800.663.7867 (Enquiry BC) ask to be transferred to
250.387.7747
Website: www.pssg.gov.bc.ca/osmv/medical-fitness/index.htm
54
Transportation
HandyDART
A transportation service for persons who have a disability that is
sufficiently severe that the person is unable to use conventional transit
service without assistance
Phone: 250.376.7525
Website: www.transitbc.com/regions/kam/accessible/handydart.cfm
Hospital Transfers
Transportation Service operating through SN Transport LTD. (Quotes
can be provided for this fee for service)
Phone: 1.800.768. 0044
ICBC
Drivers’ Licences
Phone: 1.800.950.1498
Website: www.icbc.com/driver-licensing/fees
Older Drivers In Canada
Safe driving strategies, warning signs, community mobility and more
Website: www.olderdriversafety.ca
Better at Home Program
Volunteers will transport seniors to and from medical related
appointments when HandyDART is not an option
Phone: 250.828.0600
People in Motion
Parking placards to people with disabilities
Phone: 250.376.7878
Website: www.peopleinmotion.org
55
Transportation
Travel Assistance Program
Provincial program to assist with travel costs when medical care isn’t
locally available. Forms are available from your family physician during
referral process. Complementary program is Health Connections
through Interior Health Authority. See website below for more
information.
Phone: 1.800.661.2668
Website: www.health.gov.bc.ca/tapbc
Volunteer Drivers Program (Freemasons)
Free transportation to and from cancer treatments
Phone: 1.800.299.0188
Wheelchair Accessible Taxis
Phone: 250.374.5151 (Kami Cabs)
Phone: 250.374.3333 (Yellow Cabs)
56
Financial and Legal
57
Financial and Legal
Financial Services and Supports
Aboriginal Affairs and Northern Development Canada
Supports Aboriginal people and Northerners in their efforts to:
• improve social well-being and economic prosperity;
• develop healthier, more sustainable communities; and
• participate more fully in Canada’s political, social and economic
development - to the benefit of all Canadians
Phone: 1.800.567.9604
Website: www.aadnc-aandc.gc.ca
Allowance Program
Benefit available to the spouses or common-law partners of
Guaranteed Income Supplement recipients - Service Canada
Phone: 1.800.277.9914
BC Assessment Authority
Produces annual property assessments
Phone: 250.376.6281
Website: www.bcassessment.ca
Before You Give
Facts about how to be an informed charitable donor
Phone: 1.800.267.2384
Website: www.cra.gc.ca/donors
Better Business Bureau
Promotes marketplace fairness, honesty and helps people find and
recommend businesses, brands, and charities they can trust
Phone: 1.888.803.1222
Website: http://mbc.bbb.org/consumers/
58
Financial and Legal
Canada Pension Plan (CPP)
Provides a retirement pension and other benefits for people who
have contributed to this plan through paid employment in Canada Service Canada
Phone: 1.800.277.9914
Website: www.servicecanada.gc.ca
Canadian Anti-Fraud Centre
Collects information and criminal intelligence on mass marketing
fraud (telemarketing), advance fee fraud letters (e.g. West African),
internet fraud and I.D theft complaints
Phone: 1.888.495.8501
Website: www.antifraudcentre.ca
Centre for Seniors Information
Assists in filling out any forms and with income tax processes
Phone: 250.554.4145
Consumer Protection Authority
A not-for-profit corporation that protects consumers and
encourages a fair marketplace in British Columbia
Phone: 1.888.564.9963
Website: www.consumerprotectionbc.ca
Credit Counselling Society
Free Credit Counselling
Phone: 250.860.3000 (Kelowna Office)
Toll-Free: 1.888.527.8999
Website: www.nomoredebts.org
Employment Insurance (EI) Benefits
For Seniors who continue working after age 65 - Service Canada
Phone: 1.800.206.7218
Website: www.servicecanada.gc.ca/eng/sc/ei/index.shtml
59
Financial and Legal
Guaranteed Income Supplement (GIS)
Provides additional money (on top of Old Age Security), to low-income
seniors living in Canada- Service Canada
Phone: 1.800.277.9914
Ministry of Social Development
Seniors Assistance Programs
Tax Deferment, Home Renovation Tax Credit, Home Owner Grants
Phone: 1.866.866.0800 Ext. 4 and then Ext. 3
Certified Income Tax volunteers help seniors prepare their tax returns
Phone: 250.828.0600
Old Age Security (OAS)
A federally-funded monthly pension for Canadian citizens who are 65
and meet residency requirements – Service Canada
Phone: 1.800.277.9914
Targeted Initiative for Older Workers
Supports Canada’s unemployed older workers
Veterans Affairs Canada
Provides services and benefits for eligible Veterans, their families and
caregivers, both at home and in community facilities
Phone: 1.866.522.2122
Website: www.veterans.gc.ca/eng/services
60
Financial and Legal
Legal Services and Supports
Access Pro Bono Society of BC
Provides high quality pro bono legal services to people and non-profit
organizations of limited means
Phone: 1.877.762.6664
Website: www.accessprobono.ca
BC Centre for Elder Advocacy and Support
Non-profit organization that delivers the following services: Education
& Outreach programs, Seniors Advocacy & Information Line, Victims
Services, Legal Advocacy programs, Elder Law Clinics
Phone: 1.866.437.1940
Website: www.bcceas.ca
Clicklaw
On-line legal information
Website: www.clicklaw.bc.ca
Community Legal Assistance
For the benefit of those who are physically, mentally, socially,
economically or other-wise disadvantaged, or whose human rights
need protection
Phone: 1.888.685.6222
Website: www.clasbc.net
Lawyer Referral Service
Enables members of the public to consult with a lawyer for up to 30
minutes for a $25 fee
Phone: 1.800.663.1919
Website: www.cbabc.org/For-the-Public
Legal Services Society
Legal aid for people with low incomes
Phone: 250.314.1900
Website: www.legalaid.bc.ca
61
Financial and Legal
Public Guardian and Trustee of BC
Service for adults who require assistance in decision making through
protection of their legal rights, financial interests and personal care
interests
Phone: 250.712.7576
Website: www.trustee.bc.ca
The Canadian Centre for Elder Law
Expertise in Elder Law issues both in Canada and internationally
Phone: 604.822.0633
Website: www.bcli.org/ccel
Vital Statistics Agency
Registers all births, marriages, deaths and changes of name
that occur in British Columbia
Phone: 1.888.876.1633
Website: www.vs.gov.bc.ca
62
Financial and Legal
Education Services
English Language Training
New immigrants and refugees may qualify to beginner and
intermediate-level English as a Second Language courses
Website: www.welcomebc.ca/wbc/immigration/settle/learn
Kamloops Adult Learners Society
Lifetime learning for seniors through peer tutoring, courses
and workshops
Phone: 250.819.5153
Website: www.kals.ca
Literacy in Kamloops (LinK)
Community partners who work together to increase the literacy
levels of children, youth and adults within Kamloops
Phone: 250.376.2266
Website: http://literacyinkamloops.com
Post-Secondary Tuition
Provincial program that offers reduced or free tuition for seniors
Website: www.aved.gov.bc.ca/institutions/welcome.htm
St. John Ambulance
Provide courses and training, first aid kids and supplies,
community services, safety tips and other resources
Phone: 250.372.3853
Website: www.sja.ca/bc
Thompson-Nicola Regional District Library System
Offers free computer courses on a weekly basis
Phone: 250.374.8866 (Downtown)
Website: www.tnrdlib.ca
63
Index
Aboriginal Affairs and Northern Development Canada . . . . . . . . . . . . . 58
Aboriginal Patient Navigators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Acacia Towers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Access Kamloops (United Way and City of Kamloops) . . . . . . . . . . . . . . . 37
Access Pro Bono Society of BC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Acquired Brain Injury Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Active Care Senior Services Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Acute, Home and Community Care Services . . . . . . . . . . . . . . . . . . . . . . . 50
Adult Day Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Al-Anon/Alateen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Alcohol & Drug Information & Referral Services . . . . . . . . . . . . . . . . . . . . 12
Alcoholics Anonymous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Allergy/Asthma Information Association . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Allowance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
ALS Society of BC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Alzheimer Society of BC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Ambulance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Arthritis Society . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
ASK Wellness Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
At Home with Lisa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Balanced Foot Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
BC Alcohol and Drug Information and Referral Service . . . . . . . . . . . . . 32
BC Assessment Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
BC Association of Clinical Counsellors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
BC Brain Injury Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
BC Cancer Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
64
Index
BC Cancer Agency Patient & Family Counselling Program . . . . . . . . . . . 32
BC Centre for Elder Advocacy and Support . . . . . . . . . . . . . . . . . . . . . . . . . 61
BC Epilepsy Society . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
BC Health Guide Nurse/Pharmacist Line . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
BC Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
BC Lung Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
BC Lupus Society . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
BC Ministry of Aboriginal Relations and Reconciliation . . . . . . . . . . . . . 54
BC Paraplegic Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
BC Partners for Mental Health and Substance Use Information . . . . . . 32
BC Responsible & Problem Gambling Program . . . . . . . . . . . . . . . . . . . . . 33
BC Seniors Living Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
BC Seniors’ Community Parks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
BC Seniors’ Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
BC Seniors’ Medication Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
BC Smokers Help Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
BC Spinal Cord Injury . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
BC Transit Kamloops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Bedford Manor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Before You Give . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Berwick on the Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44, 49
Better Business Bureau . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Better Meals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Blackwell Dairy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Bounce Back – CMHA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Brock Estates Mobile Home Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
65
Index
Brocklehurst Gemstone Care Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44, 49
Bus Passes for Seniors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Canada Pension Plan (CPP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Canadian Anti-Fraud Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Canadian Cancer Society . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Canadian Diabetes Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Canadian Liver Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Canadian Mental Health Association – Kamloops Branch . . . . . . . . . . . 15
Canadian Red Cross (HELP Depot) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Can Am Cruisers Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Cardiac Health Foundation of Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Carma Court . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Carmel Place . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Carrington House . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Case Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Catalina Court . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Central Apartments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Centre for Seniors Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33, 59
Centre for Seniors Information Activity Center . . . . . . . . . . . . . . . . . . . . . 37
Cerebral Palsy Association of BC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Certified Prosthetics & Orthopedics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Chartwell Kamloops Retirement Residence . . . . . . . . . . . . . . . . . . . . . . . . 44
Chartwell Ridgepointe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Charvet Respiratory Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Choice in Supports for Independent Living (CSIL) . . . . . . . . . . . . . . . . . . 24
Chronic Disease Self-Management Program . . . . . . . . . . . . . . . . . . . . . . . 33
66
Index
City of Kamloops/Crime Prevention Safety . . . . . . . . . . . . . . . . . . . . . . . . . . 6
City of Kamloops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38, 51, 54
Classic Foot Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Clicklaw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
CNIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Community Care Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Community Care Nursing Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Community Care Services through the Interior Health Authority . . . . 22
Community Kitchen Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Community Legal Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Community Living BC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Community Nutrition Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Community Rehabilitation Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Community Respiratory Therapy Services . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Community Social Work Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Compassionate Friends of Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Consumer Protection Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Coopers Grocery Store - Downtown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Cottonwood Manor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Credit Counselling Society . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Crisis Intervention and Suicide Prevention Centre of BC . . . . . . . . . . . . 34
Crisis Line – Urgent Response . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Crohn’s & Colitis Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Davidson, John V. Dr. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Denturist Association of BC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Desert Gardens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
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Index
Desert Gardens Community Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Designated Agency Response to Adult Abuse and Neglect . . . . . . . . . 25
Dewitt, Stephen Dr. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Diabetes Education Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Dial-A-Dietician . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Diane McDonald . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Doctors Taking New Patients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Driver Fitness Medical Reports & Road Test Re-exams . . . . . . . . . . . . . . 54
Edgewater Terrace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Emergency Police/Fire/Ambulance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Employment Insurance (EI) Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
End-of-Life (Palliative Care) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
English Language Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Everything Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Extra Foods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Fire (Non-emergency) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Forever Feet Footcare Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Gamblers Anonymous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Glenfair Apartments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Golden Vista Suites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Grandparents Raising Grandchildren Support Line . . . . . . . . . . . . . . . . . 34
Greenfield Place . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Guaranteed Income Supplement (GIS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Hamlets At Westsyde . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
HandyDART . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Happy Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
68
Index
Head Injury Support Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Health Care Equipment and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Health Services for Community Living . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Heart and Stroke Foundation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Heritage House . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
HEROS Elder Abuse Support and Awareness Program . . . . . . . . . . . . . . 34
High Country Health Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Hillside Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Hill Top House . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Hinke Floris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Home Owner Grant Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Home Oxygen Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Home Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hospital Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
ICBC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
In-Home Care Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49, 26
Independent Living BC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
In Home Foot Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Interior Community Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34, 46
Interior Health Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Jason Adam Manor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Kamloops Aboriginal Friendship Centre Society . . . . . . . . . . . . . . . . . 17, 38
Kamloops Adult Learners Society . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38, 63
Kamloops Alarm and Electric Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Kamloops Community YMCA/YWCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Kamloops Downtown Health Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
69
Index
Kamloops Food Bank & Outreach Services . . . . . . . . . . . . . . . . . . . . . . . . . 41
Kamloops Hospice Association . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17, 35
Kamloops Immigrant Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Kamloops Indian Band Social Department . . . . . . . . . . . . . . . . . . . . . . . . . 51
Kamloops Legion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Kamloops Mental Health and Addictions Services –
Kamloops Urgent Response Team (KURT) . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Kamloops Native Housing Society . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Kamloops Public Health Services/Health Unit . . . . . . . . . . . . . . . . . . . . . . 10
Kamloops Seniors Village . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44, 46
Kamloops Urgent Care Clinic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Kamloops Visitor Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Keep on Moving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Kidney Foundation of Canada (BC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
King Street Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Kipp-Mallery Home Health Care Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Kipp-Mallery Pharmacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Lana Faryauk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Lawyer Referral Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Legal Services Society . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Le Jeune Manor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Library Square Residences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
LifeCall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Lifeline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Literacy in Kamloops (LinK) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Living with Cancer Information & Support Group . . . . . . . . . . . . . . . . . . 35
70
Index
London Drugs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Look Good, Feel Good Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Manshadi Pharmacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28, 30
Mayfair Manor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
MDS Lab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Meals on Wheels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Meals Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Medi-Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Medic Alert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Medical Services Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
MEDIchair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Medigas (Praxair) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Ministry Housing and Social Development Health Assistance Branch . 28
Ministry of Social Development Seniors Assistance Programs . . . . . . . 60
Mood Disorder Association of BC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Mountain Medical Equipment and Supplies Inc. . . . . . . . . . . . . . . . . . . . . 28
Multiple Sclerosis Society . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Muscular Dystrophy Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Narcotics Anonymous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Nelson Manor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Nicola Tower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
NorKam Health Care Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Northland Properties North Shore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Northland Properties South Shore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
North Shore Seniors’ Community Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Nurse Next Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49, 26
71
Index
Oakdale Mobile Home Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Oaks Apartments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Old Age Security (OAS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Older Drivers In Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7, 27, 36, 39, 42, 51, 55, 60
Orchard Mobile Home Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Organ Donor Registry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Osteoporosis Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Ostomy Support Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Outpatient Nutrition Counselling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Overlander Extended Care/Liberty Manor . . . . . . . . . . . . . . . . . . . 44, 11, 39
OxyLife Respiratory Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
PA & JM Gaglardi Senior Citizen’s Society . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Parkinson Society British Columbia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19, 36
Parnell Apartments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
People in Motion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Personal Supports Information Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
PharmaCare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Pharmasave . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Phoenix Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Physical Activity Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Pine Grove Care Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Pines Apartments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Ponderosa Community Respite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11, 49
Ponderosa Day Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20, 39
72
Index
Ponderosa Lodge Transition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Ponderosa Place Retirement Community . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Post-Secondary Tuition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Pratt’s Pharmacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Progressive Step Orthotics & Bracing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Prostate Cancer Canada Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Public Guardian and Trustee of BC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Quit Now . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
RCMP (Non-emergency) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
RCMP Victim Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Residential Tenancy Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Respite Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Ridgeview Lodge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Riverbend Manor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Riverdale Mobile Home Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Riviera Villa Apartments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Rosewood Court Apartments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Rowmac Orthopedic Services Ltd. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Royal Inland Hospital . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11, 20
SAFER Rental Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Safeway Grocery Store . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30, 42
Sage Security Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Salvation Army . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Seniors Health Care Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Seniors Health Care Support Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Seniors’ Guide to Federal Programs and Services . . . . . . . . . . . . . . . . . . . . 7
73
Index
Shopper’s Drug Mart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Shores Apartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Silvercrest Suites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
South Hills – Centre for Psychiatric Rehabilitation . . . . . . . . . . . . . . . . . . 11
St. John Ambulance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Stroke Recovery Association of BC – Kamloops . . . . . . . . . . . . . . . . . . . . . 36
Summit Medical Clinic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Targeted Initiative for Older Workers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Telecommunications Device for the Deaf . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Tenant Resource & Advisory Centre . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
The Canadian Centre for Elder Law . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Thistle Farms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Thompson-Nicola Regional District Library System . . . . . . . . . . . . . . . . . 63
Thompson Region Division of Family Practice . . . . . . . . . . . . . . . . . . . . . . 21
Thompson Villa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Travel Assistance Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Valleyview Manor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Veterans Affairs Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21, 60
Victim Services Program BC Centre for Elderly Advocacy and Support . 7
Victims Services Info Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Viscount Villa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
VitalAire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Vital Statistics Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Volunteer Drivers Program (Freemasons) . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Volunteer Kamloops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
We Care Home Health Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27, 50
74
Index
Wedgewood Arms Apartments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Welcome Wagon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Wheelchair Accessible Taxis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
White Cane Club - Kamloops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Willows Apartments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Y Women’s Emergency Shelter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
75
Notes
76
Notes
77
Notes
Notes
79

Seniors` Quick Guide

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