binded ams 2009 - se..

Transcription

!"
!"# $%&%'()*)+%%
(,&%'()-.%'()-.///()+)%+%
CATATAN PERKHIDMATAN
PENYELENGGARAAN TAHUNAN (AMS)
& TEMPOH PENYELENGGARAAN AWAL (IMP)
SISTEM-SISTEM APLIKASI YANG DIBEKALKAN
OLEH PELADANG HEITECH SDN BHD
DALAM TEMPOH SEBULAN
(1 SEPTEMBER 2009– 30 SEPTEMBER 2009)
KOMPUTER CLIENT DI PPK
2
3
4
P2
P3
P4
Proses Penutupan Akaun
Kemasukan Data-Data Transaksi di
PPK (History dan Real Data)
Kemasukan Baki –Baki Awal Daftar
Setiap Modul Aplikasi Proses 1
Berdasarkan Tarikh Cut-Over
Sistem Pengurusan Akaun / Peny.Fail
Sistem Pengurusan Projek/Niagatani
Resit Modal Saham
Slip Deposit Simpanan
Slip Keluaran Simpanan
Resit Rasmi
Baucer Bayaran
Bil
Nota Hantaran
Pesana Belian
Laporan Terimaan Barang
Baucer Jernal
Slip bank
Sis. Pengurusan Ahli
Sis. Simpanan & Kredit
Sistem Pinjaman
Sistem Pengurusan Projek/Niagatani
Sistem Pengurusan Akaun / Peny.Fail
Daftar Pembayaran / Terimaan Terdahulu
Daftar Deposit Jaminan
Daftar Pendahuluan Tunai
Daftar Skim Tabung
Daftar Aset
Daftar Pelaburan
Daftar Fail Akaun / Bank
Daftar Urusniaga
Daftar Projek / Niagatani PPK
Daftar 3P
Daftar Stok
Daftar Pinjaman / Pemberi Pinjaman
Daftar Akaun Simpanan
Daftar Kredit Penghutang
Daftar Kredit Pemiutang
Sis. Simpanan & Kredit
Sistem Pinjaman
Daftar Maklumat Ahli
Daftar Bukan Ahli / Unit Ahli
Daftar Saham / Yuran Ahli
Sis. Pengurusan Ahli
Daftar Maklumat PPK dan Pengguna – DAFTAR SISTEM
* hanya terdapat dalam versi 2008 2.1
1
P1
INPUT
(Data Maklumat PPK , Data Asas
Dan Data Transaksi PPK)
Laporan
Mengikut
Modul
Aplikasi
PETA (ROADMAP)
SISTEM PRIMARI PERTUBUHAN PELADANG (SPPP 2008 2.1)
JenisJenis
Laporan
Sis.Pengurusan Ahli:
O
N
L
I
N
E
S
E
C
A
R
A
A
H
L
I
B
U
K
U
K
E
M
A
S
K
I
N
I
OUTPUT
LAPORAN
DARI SERVER
PPK
Laporan Pencapaian
Lejar Am dan Lejar Projek
Penyata Untung Rugi Projek
/ Niagatani
Kunci Kira-Kira
Akaun Untung Rugi PPK
Akaun Gerakan & Niagatani
Imbangan Duga
Sis.Pengurusan Akaun
1. Laporan Urusniaga
2. Laporan W/Tunai DiTgn
3. Laporan W/Tunai Di Bank
4. Jernal-Jernal Akaun
5. Laporan Aset
6. Penyesuaian Bank
7. Laporan-Laporan
Tambahan sprt. Laporan
Pelaburan dan Rosotnilai *
Sis.Pengurusan
Projek/NIagatani
1. Maklumat Projek
2. Jernal-Jernal Projek
3. Laporan Stok
4. Laporan Pelarasan
Stok*
Sis.Pinjaman
Senarai/Penyata
Pinjaman
Sis.Simpanan & Kredit:
1. Senarai/Penyata
Simpanan
2. Senarai/Penyata
Penghutang/Pemiutang
3. Laporan
Pengumuran/Hutang Sangsi
Sis.Pengurusan Ahli:
1.Senarai/Penyata Ahli
Yuran/Saham/Dividen
2. Laporan-Laporan
Tambahan sprt.
3. Penyata Kewangan
Indk*
4. Penyata Pengesahan
kewangan*
Login
P1
I
Daftar
II
P1
P2
P3
P4
Pengguna
PPK
Taraf Keahlian
Kampung
Kawasan
Mukim
Unit Peladang
Wakil
Musim
Baki Akhir Stok
Jadual Tanaman
Penghantar
Penerima
Nota Hantaran
Kalau ada stok terus peringkat
ke 3
Maklumat Pesanan Stokis (SBPKP 7)
(ke NAFAS)
Nota Hantaran
( dari NAFAS)
Berserta LPRN Pengusaha
Mengikut Luas
Biasa
Pengurus system
Pentadbir sistem
Status
Kelulusan
Pengesah
Daftar Awal Tuntutan
Bil Tuntutan
Pembayaran Komisyen
Tutup Musim
Batal Tutup
Musim
Maklumat Kelulusan (SBPKP 5)
Semakan Pengambilan Baja
Tuntutan
Maklumat Pelupusan
Baja
Penutupan Musim
Backup Database
Pemilik Tanah
Pengusaha Tanah
Tanah
Pecahan Tanah-Lot
Pecahan Tanah-Pengusaha
Salin maklmt Pecahan tanah
Maklumat Pemohon (SBPKP 1)
Maklumat Tanah
KOMPUTER CLIENT DI PPK
(Data Transaksi & Data
Asas)
1
FASA I
(Daftar)
P2
P3
FASA II
(Transaksi)
P5
P6
P7
P8
PETA (ROADMAP)
SISTEM SKIM BAJA PADI KERAJAAN PERSEKUTUAN (SBPKP)
SBPKP EDISI (WAKIL, MUKIM, KAMPUNG DAN UNIT PELADANG) VERSI 2.0.1
FASA III
(Laporan)
(Penyata Pemohon)
SBPKP 1
(Senarai peladang yg
Lulus)
SBPKP 2
(pengusaha mengikut
luas)
LPR PNGUSAHA
(Ringkasan Peladang yg
Lulus)
SBPKP 3
(pesan baja ke NAFAS)
LPR PSN STOKIS
(Denda Baja Lewat
Dibekalkan)
BAJA 1
(Bekalan Tidak
Menepati Jum.pesanan)
BAJA 2
LPR NOTA HTRAN
( dari NAFAS)
(Pengedaran Baja)
BAJA 4
(Ringkasan Rekod
Penerimaan Baja)
SBPKP 6A
(Tuntutan Bayaran
Perkhidmatan)
BAJA 5
(Maklumat Pelupusan)
BAJA 3
(stok baja)
LPR STOK
OUTPUT
LAPORAN DARI
SERVER PPK
III
!"#"$
%&'
%&
!" !"
A. CARTA ALIRAN MEJA BANTUAN
, +*-.
./*
!)"
+))
)$*
)!/
()*%)*
+))
!)
, +*
-../*
01
, +*
-../*
01
, +*
-../*
021
, +*
-../*
0" )
(
, +*
-../*
0+"1
)*)
)$*
! +
+
, +*)/3
+"3"****))3
))+*!"33
4 )3"+*
+*
*))!3
+3)!33)3
3
)33")+*
+*!))"
)+*33!3
)"!3!*$
5)*+ $
6!7*
)
)!*333))))
*** *3
B. CARTA ALIRAN MEJA BANTUAN SECARA ONLINE
, *-.
-!)!3 +*
.!)"))
)
+*
)3
)+*=
+>
"!3
*$
5*+ $,
:6!7.
)
+*
Tidak
*!)
)"
Pengaturcara/
Penganalisa Sistem
!
"
#$ %
!&!' "
( !
"
)* !
"
+, !
"
Ya
)
-!)
!3
"
**
Tidak
?
Ya
!
:
;<
@
!
8!))"9%+"32*)/2
, +*!** *
3**3!
*)!/
+
C. CARTA ALIRAN MEJA BANTUAN UNTUK PERMOHONAN PENGHANTARAN
KUMPULAN SOKONGAN TEKNIKAL KE PPK/PPNJ (SOFTWARE)
"
! ++
2
(,%* *
5&6$!3
)E$)7
.3
*
.
)
)*$ !"33
!*
4 ;* *!3
(,*
?!),
Semak Tempoh
IMP
.+"=
"
?!)
-!)*)
+
.3
)
Disediakan oleh: Nur Syabarina Md. Shah
Peg. Sist. Maklumat (Helpdesk)
Peladang Heitech Sdn Bhd
(,
?!),
)
D
$
)" *
4 .* 3-.
3$ $$")" 3
Bersetuju menerusi
Skype/email /fax
-+A)
"3BC?
*)!/6
D
"?!)
-!)*
)
+
4 @!3
!*) 0+
E1****)
+
33 PPN PERLIS
04 - 9761507
[email protected]
DIREKTORI KOMUNIKASI ID SKYPE, TELEFON DAN E-MAIL STAF WARGA PELADANG MALAYSIA EDISI 08/2008
DIKOMPILASIKAN OLEH PELADANG HEITECH SDN. BHD.
BIL.
ALAMAT
ID SKYPE
NAMA STAFF LPP/PPK
NO. TELEFON
E-MAIL
1 LPP PERLIS
04 - 9761079 [email protected]
2 LPP KEDAH
shahrull
Shahrul (IT)
3 LPP PULAU PINANG
4 LPP PERAK
5 LPP SELANGOR
gelombang
Shuwib
6 LPP NEGERI SEMBILAN
Akaun N9 (zainorliana)
7
rahim_lppn9
Abdol Rahim B Abu Samah
8
fuziatul
Fuziatul Suhada
9 LPP MELAKA
10 LPP JOHOR
azlinaazis
Azlina Bt Azis (KCTM)
11
supisupian
Supian
12 LPP PAHANG
aminlpp
Amin
13 LPP TERENGGANU
penn_ville
Khairin Cawangan IT
14
yusfazizi
Yusfazizi
15 LPP KELANTAN
mojakocute
Anis
16
mamasherry12
Sharifah Fatimah
17 LPP SABAH
18 LPP W.P. LABUAN
19 LPP KUALA LUMPUR
hairul77
Hairul
20
razaklppkl
Abdul Razak B Said
21
azizrahim1
Abdul Aziz B Abdul Rahim
22
black_mivec
Afiez
23
hafiz.ompd.kl
Hafiz
24
maarof_od
Maarof
25
norizanlppkl
Norizan
26
zulkifliylpp
Zulkifly
27
haizan_lpp
Haizan
28
roy2216
Rohaya Hussin
29
salmielpp
Salmi
30
mizwanlpp
Mohd Mizwan Ramalan
31 MEJA BTM LPP KL
meja.btm.lppkl
Maaruf
32 PERCETAKAN PELADANG
percetakan.peladang
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
PPK SRI GUNUNG
PPK KUALA NERANG
PPK LUBUK BATU
PPK ASUN
PPN KEDAH
PPN BHGN JENTERA - PENDANG
PPN BHGN JENTERA - JITRA
PPK ALOR STAR
PPK CHANGLOON
BIL.
ALAMAT
34 PPN BAHAGIAN JENTERA
35 PPK TITI TINGGI
36 PPK BESERI
37
38 PPK MATA AYER
39
40
41 PPK BINTONG
42
43 PPK PAYA
44 PPK PADANG SIDING
ina_ppkg2jitra
nurarifahppkb-iv
khairul_ppkchangloon
zul_ppkchangloon
wani_ppkchangloon
haziroh_ppkchangloon
sulaiman_ppkasun
baihan_ppkasun
shidah_ppkasun
akaun_asun
gmasun
ina_ppkasun
adni75
kerani.bhg.kiso.asun
ros4561
ppkknerang
waled_ppklubukbatu
no_rckin_ppklubukbatu
zamri_ppklubukbatu
lahseman_ppklubukbatu
atif_ppklubukbatu
norabasri
amir22045
ppkbeseri
zieramanis
keredhaan
arbatbk
norsiah_bintong
shahril_bintong
safura.ppkpaya
ID SKYPE
Waled Bin Samsudin
Norasshikin Binti Hj Kassim
Mohd Zamri Hj Mohd Arshad
Abdullah Bin Abu Seman
Atif
Nora Basri
GM Asun
Ina
Annur
Makcik Amah Awang
Roslaini Bt Mohd Yusoff
Norazlina Haji Aziz
Nur Arifah Bt Abdul Rashid
Khairul Anuar Abd Rahman
Zulkifli Bin Hashim
Ismawani Binti Ismail
Haziroh Binti Mohd Ayob
Sulaiman Bin Yusof
Mohamad Baihan Bin Rasid
Rosidah Binti Yusof
04 - 7866245
04 - 9170601
04 - 9171315
04 - 9241276
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
04 - 9760280
04 - 9862763
04 - 7315617
04 - 7596907
04 - 9171027
[email protected]
04 - 9761195
Norsiah
Shahril
Safura Bt Abdullah
[email protected]
04 - 9382271
NO. TELEFON
E-MAIL
04 - 9760444
Zieramanis
Siti Nor Azlinda Abd Rahman
Amir
NAMA STAFF LPP/PPK
BIL.
ALAMAT
69
70 PPK POKOK SENA
71
72
73
74
75
76
77
78 PPK NAKA
79
80
81
82 PPK KUBUR PANJANG
83
84 PPK PENDANG
85
86
87
88 PPK PENDANG SELATAN
89
90
91 PPK SIK
92 PPK CAWANGAN KG. GULAU
93 PPK GURUN
94 PPK BALING
95
96
97
98
99
100
101 PPK CAWANGAN KG.LALANG
102 PPK MERBOK
103
104 PPK LANGKAWI
Farib Bin Mohamed
Nurul Nadrah Bin Abdullah
Mohamad Chadapi Yaakob
Mohd Muslim Bin Hj Adnan
PPK Baling
Wani
Nurul
Rosilah
ajkict.rosilah
ppk.merbok
Ahmad Yusof Bin Dahalan
Noorisman
Juhaida
Nur Rafidza Binti Saad
Rosfihana Binti Hassan
Siti Roha Binti Md Yusoff
Kak Long
Ruzaidawati BT Md Hassim
NAMA STAFF LPP/PPK
Ariffin B Ahmad
Mohd Saad B Abdul Wahab
Mohd Zin Bin Hariri
Md Fuda Bin Ismail
Nik Mohd Farisan Nik Hashim
Hashim
Rozie Baja
Roshidi
Farisan
Mohamad Najib
Arbiah Binti Zainal Anuar
Abdul Razak Bin Mat Rejab
ajkict_fareeb
unon_ppkbaling
gadap_ppkbaling
mmuslim_ppkbaling
ppk.baling
wani_ppkbaling
numiez
ID SKYPE
ariffin_ppklubukbatu
saad_ppkpokoksena
zin_ppkpokoksena
fuda_ppkpokoksena
farisan_ppkpokoksena
hashim_ppkps
rozie_ppkpokoksena
roshidi_ppkpokoksena
ajkict.nik
ajuict.mnajib
arbiah_ppknaka
armr02_ppknaka
ppk.naka
noorisman
ppk.kubur.panjang
fiza_ppkpendang
rosfihana
sitiroha
kaklong_ppkpendang
ajkict.ruzaidawati1
ppk.pendang.selatan
cop_ppkpendang
ppk.sik
[email protected]
04 - 7596058
[email protected]
[email protected]
[email protected]
[email protected]
04 - 4695213
04 - 4645739
04 - 4644217
04 - 4701244
04 - 4732577
04 - 4572117
04 - 9551205
[email protected]
[email protected]
[email protected]
04 - 7851219
04 - 7849366
[email protected]
E-MAIL
04 - 7821282
NO. TELEFON
Jamnah
Jamnah
Fadzliyazan B Rohani
Shahrul
ppkbbharu
ajkict.jamnah
ipplangkawi
shahrull
haristi69
rohani-ppnpp
rumaza5441
nordinppnj
136 PPN PULAU PINANG
137
138
Rohani Bt Ishak
Rumaza
Nordin
NAMA STAFF LPP/PPK
Hasni Bin Hashim
Sapirah Binti Silah
Mahmud Bin Hashim
Nazmi Bin Ismail
Mohamad
Mohamad Bin Yahaya
Suraya Salleh
Abd Halim Bin Ahmad
Rosnah Binti Sapar
Shaiful Anuar Bin Md Isa
M.Shahid Sharwani Md Yusof
Azanatul Azmira
SM Yazid
Muhaini Binti Jamal
Rosliana Binti Ismail
Hanisah Binti Ahmad
Razi Bin Ishak
Abas Bin Mat Amin
Hatimah Binti Mohd Shah
Azlina Binti Abu Seman
Mohd Hidsomuddin Othman
Fazlina Binti Abd Rahim
M.Kamal Al-Ajaib Sulaiman
Zainal Abidin Bin Abd Wahab
Ali
Hjh Hatimah Bt Hj Ghazali
ID SKYPE
hasni_ppkketil
sapirah84_ppkketil
mbyisma58_ppkketil
nzmsml1
mohamad_ppkketil
mahza64_ppkketil
suraya-ppkkms
Halim_5971
rosnah_ppksp
shaifulaiman_ppksp
albert
miera_ppksp
ppkspk
nani_pdgserai
lia_ppkpdgserai
haney_pdgserai
razi_pppdgserai
abe_ppkpdgserai
hati_ppkserai
azlina_karangan
syam_ppkkarangan
kakteh_karangan
kamall_karangan
zainal_ppkkarangan
ali_krgn
hatimah_karangan
BIL.
ALAMAT
105 PPK KUALA KETIL
106
107
108
109
110
111 PPK KUALA MUDA SELATAN
112 PPK SUNGAI PETANI
113
114
115
116
117
118 PPK PADANG SERAI
119
120
121
122
123
124 PPK KARANGAN
125
126
127
128
129
130
131 PPK SELAMA
132 PPK BANDAR BARU
133
134 IPP LANGKAWI
135 KCTM KEDAH
[email protected]
[email protected]
[email protected]
04 - 4056270
05 - 8094205
05 - 7162593
04 - 5731570
[email protected]
[email protected]
04 - 4855240
04 - 5755223
[email protected]
[email protected]
04 - 4388770
04 - 4217245
NO. TELEFON
E-MAIL
154
555
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
Darina
Mohd Saad Bin Abdul Wahab
Mohd Zin Bin Hariri
Md Fuda Bin Ismail
Nik Mohd Farisan Nik Hashim
Che Zaini Bt Che Soh
Nurizah Noordin
darina.sg.acheh
saad_ppkpokoksena
zin_ppkpokoksena
fuda_ppkpokoksena
farisan_ppkpokoksena
zaini_ppksripulau
nuryzah
Zulkifli Bin Mohd Yusof
Zati Nazifa Binti Abd Aziz
Mohd Yusran Bin Mohd Yunus
Mohd Noor Bin Daud
Mohd Nazri Bin Mat Isa
Kamsiah Binti Aris
Johari Bin Rashid
Siti Aishah Binti Ismail
M.Noor Efendi Mohd Mustafa
Noorazlinawati BT Abd Hassan
Ruziah Binti Ab Razak
Boestamen
khairul Azhari
Masarudin
siti Nora
Hj. Mohd Aini
Mohd Noor B Kamban
NAMA STAFF LPP/PPK
Rohayati
ID SKYPE
rohayati65
PPN PERAK
PPD PERAK SELATAN
mdnoorppdselatan
PPN BHGN JENTERA PERAK TENGAH
PPN BAHAGIAN JENTERA
PPN BHGN JENTERA HILIR PERAK
PPK PENGKALAN HULU
jon_561111
zt_ppkkroh
yusran56
matnor65
mohdnazri173
kamsiah60
johari7579
PPK GRIK
sitiaishahbtismail
effendi
azlin
ruziah.binti.ab.razak
boestamen_ppk
PPK SELAMA
khairul_ppkselama
nasar_ppkselama
snoora_ppkselama
aini_ppkselama
BIL.
ALAMAT
140 PPK PENAGA
141 PPK LAHAR BUBU
142 PPK CAW. PAYA KELADI
143 PPK SUNGAI ACHEH
144 PPK TASEK
145 PPK POKOK SENA
146
147
148
149 PPK CAWANGAN EKOR KUCING
150 PPK SRI PULAU
151 PPK KAMPUNG PELET
152 PPK BUKIT MERTAJAM
153 PPK SUNGAI CHENAAM
[email protected]
[email protected]
[email protected]
05 - 7911400
05 - 8394532
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
05 - 7584033
05 - 7211126
05 - 6512309
04 - 4778057
05 - 2915428
04 - 5731112
04 - 8668289
04 - 5213250
04 - 5516850
04 - 5981942
NO. TELEFON
E-MAIL
04 - 5758997
BIL.
ALAMAT
175
176
177
178
179 PPK LENGGONG
180 PPK BATU KURAU
181 PPK BAGAN SERAI / BERIAH
182 PPK CAWANGAN BAGAN SERAI
183 PPK BAGAN TIANG
184 PPK CAWANGAN BAGAN TIANG
185 PPK TANJUNG PIANDANG
186 PPK KUALA KURAU
187 PPK G. SEMANGGOL/SELINSING
188 PPK CAW. GUNONG SEMANGGOL
189 PPK BUKIT GANTANG
190
191
192
193 PPK SG SIPUT UTARA/LINTANG
194
195
196 PPK PADANG RENGAS
197
198
199
200 PPK KUALA KANGSAR
201
202
203 PPK CAWANGAN KUALA KANGSAR
204 PPK SENGGANG / MANONG
205
206
207
208
209 PPK ULU KINTA
210 PPK KINTA SELATAN
NAMA STAFF LPP/PPK
Nor azizah
Kamaruzaman
Hamdi Bin Hj. Saidin
Jamaluddin
Nooryana
Yuswadi Yahaya
Siti Nor Haziah
Imah
Hayati Binti Hamzah
Seni
Emjah
Zura
Hisham
Rosieda
Amirul
Khairul Azizi Bin Amran
Rubian Bin Baharum
Nooritah Binti Sahar
Norashah Abdul
Norfadliza Binti Suhidan
Marliana Binti Baharom
Mohd Ramli Bin Samsudin
Norhaslinda Binti Aminuddin
Jamil Bin Abdullah
Mansoruddin Bin Mohd Don
Muhd Azrin Zaini Bin Md Zin
Normi Kuisama Bt Mohd Yusof
Wan Mohd Farid
Rahimah Binti Abdul Rahman
ID SKYPE
zah_ppkselama
man_ppkselama
hamdi_ppkselama
jamal_ppkselama
yanappklg
yuswadi1
haziah
imah_ppkgss
hayati_ppkbktgantang
seni_ppkbktgantang
emjah_ppkbktgantang
zura_ppkbktgantang
hisham_ppksgsiput
rosieda_ppksgsiput
amirul_ppksgsiput
Tajul4974
rubianbaharum
eiytody
norashahabdul
fadliza
marissa_zalia7282
remlee82
linda_ppkmanong
jamil_ppkmanong
mmd_ppkmanong
azrin159
normi_kuisama
farid_ppkuk
rahimah_ppkkintaselatan
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
05 - 5982386
05 - 7584301
05 - 7761122
05 - 8544140
05 - 7430357
05 - 2559432
05 - 3668676
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
E-MAIL
05 - 8553001
05 - 7256276
05 - 7277292
05 - 8901030
05 - 7161198
05 - 7677254
05 - 8880387
05 - 7215388
NO. TELEFON
BIL.
ALAMAT
211
212
213 PPK PARIT
214
215
216
217
218
219 PPK CAW. PADANG KANGSAR
220 PPK SERI MANJUNG
221 PPK MANJONG SELATAN
222
223
224
225
226 PPK BOTA
227
228
229
230 PPK SEBERANG PERAK
231
232 PPK KAMPUNG GAJAH
233 PPK CAWANGAN KG. TERSUSUN
234 PPK SUNGAI MANIK/LABU KUBONG
235 PPK CAWANGAN SIMPANG TIGA
236 PPK TAPAH
237
238
239
240 PPK BATANG PADANG SELATAN
241 PPK LANGKAP
242 PPK CAWANGAN SG. MANIK
243 PPK BAGAN DATOH
244 PPK HUTAN MELINTANG
245
246 PPK BRUAS
[email protected]
[email protected]
05 - 6311878
05 - 6223973
Lailatun Nora Idris
Azizi Bin Musfa
Norshahliza Bin Shahli
Azizan Bin Azmi
Deka
Mohd Shahril Abd Rahman
Ahmad Bin Mohd Rehan
Rozinani Binti Hj Salleh
zizi_ppktapah
eja_ppktapah
zan_ppktapah
deka_ppktapah
shahril_ppklangkap
madrehan60
rozi_nani
ctfd_105
razme_ppkbruas
Razme Bin Abdul Ghani
[email protected]
05 - 6551541
05 - 4528263
05 - 6591229
05 - 6592604
05 - 6466252
05 - 6411240
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
05 - 3761117
05 - 4012684
[email protected]
05 - 6881894
[email protected]
05 - 6749292
Fauziah
Rahaisah Binti Ramli
Ghazali Bin Abd Wahab
Alina Binti Abdullah
Masura Binti Abd Rahman
Nasir
Shamsul Kamar Bin Ahmad
Masuziana Mior Binti Shaffie
Kamarul Mastura Binti Azman
Pae
Zailani
[email protected]
E-MAIL
05 - 3771209
NO. TELEFON
ppk.fauziah
cah_ppkmanjung
paduka_ppkmanjung
ina_ppkmanjung
ppksura
nashzack2003
sham_ppkbota
suzi_ppkbota
kamarul_akaun_bota
pae_ppkbota
z_kanobi
ppk_seberang_perak
noora_ppkkggajah
NAMA STAFF LPP/PPK
Yatimah Binti Yatim
Ahmad
Haliza Binti Zainal
Azian Binti Yahya
Azhb
Ika
Anuar
ID SKYPE
yatibunga_ppkkintaselatan
ahmad_ppkkintaselatan
haliza_ppkparit
azian_ppkparit
azhb_ppkparit
ika_ppkparit
nua_ppkparit
ppkparit
PPK CAWANGAN SUNGAI BURUNG
PPK HULU SELANGOR
PPK KUALA SELANGOR
PPK TANJONG KARANG
PPK PASIR PANJANG
PPK SUNGAI BESAR
PPK BERNAM JAYA
PPN SUBANG JAYA
fauziahppkks
hafiz_ppkks
sallehinrais
noei82
faridah_ppk
normaimon
rosidah_mn
baja.ppk.sungai.besar
shaifulanuar
ppk.sungai.besar
iu_ppkpp
umi_ppanjang
waheedatulaffidah
roshana62
logeeca1200
kamarul_ppns
milappns
hayati_ppnsj
zan_ppns
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
PPN SELANGOR
ID SKYPE
ani_ppkbruas
nurol_ppkbruas
asba_ppkbruas
yuzzali_ppksgtinggi
eiyna_ppksgtinggi
m.nazrin_ppksgtinggi
fiza_ppksgtinggi
maz_ppksgtinggi
wanros_ppksgtinggi
izad_gmsgtinggi
aini_ppksgtinggi
yuswadi1
siti_ppksr
BIL.
ALAMAT
247
248
249
250 PPK SUNGAI TINGGI
251
252
253
254
255
256
257
258 PPK PARIT BUNTAR
259 PPK SLIM RIVER
Fauziah Said
Hafiz
Mohd Sallehin Abdul Rais
Ayu
Ummi Kalthum Bt Said
Waheedatulaffidah
Roshana
Noei
Faridah
Normaimon
Rosidah
En K
Shaiful Anuar
Rose
Kamarul Arifin B Shaari
Jamilah Bt Jari
Hayati
Nurizan Bt Saim
NAMA STAFF LPP/PPK
Noraini
Nurol Faizah
Abd Salin Bin Awang
Md Yuzzali Bin Md Yusoff
Suhaina Binti Ab Jalal
Mohd Nazrin Zainol Abidin
Afiza Binti Yahaya
Mazlina Binti Syed Sulaiman
M.Khairul Izwan Mohd Rasid
Izad GM
Noraini
Yuswadi Yahaya
Siti
E-MAIL
NO. TELEFON
PPK MERLIMAU
PPN MELAKA
PPK JASIN
PPK ALOR GAJAH
PPK MASJID TANAH
PPK MELAKA TENGAH
311 PPN NEGERI SEMBILAN
313 PPK SRI KELANA LENGGENG
314
315
316
304
305
306
307
308
309
310
BIL.
ALAMAT
282
283
284 PPK GOMBAK / PETALING
285 PPK HULU LANGAT UTARA
287
288
289 PPK HULU LANGAT SELATAN
290
291
292
293
294 PPK DENGKIL
295 PPK KLANG
296 PPK KUALA LANGAT
297
298
299 PPK CAWANGAN KUALA LANGAT
300 PPK BATU LAUT
301
302
303 PPK SEPANG
wan_ppklenggeng
sham_ppklenggeng
bob_ppklenggeng
zainab_ppklenggeng
Mohd Reduan Bin Abdullah
Baderousam Bin Abd Karim
Bohari Bin Abas
Zainab Binti Zainal Abidin
Hatipah Markumi
Shidah
shm_ppkmtengah
shy_takato84
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
06 - 4818376
06 - 2631259
06 - 2324708
06 - 5291268
06 - 5261284
06 - 3841275
06 - 3351012
Zulkifli
Sandra Aniza
Normah Bt Abu Bakar
Samsuri
Hayati Syar
Diradila
Safiah
Mohd Isa B Rosley
Azizah
Umi
Suhana
Norashaari
Shuib B Nordin
E-MAIL
NO. TELEFON
NAMA STAFF LPP/PPK
Julia Panidi
nabppkjasin
samsuri_ppkbtlaut
ppkbatulaut
zulppk_btlaut
missklon
ID SKYPE
juliapanidi
mejappkksel
suhanagp
norashaari
syuib54
ppk_ululangatutara
isappkhlselatan
azizahppkhls
ppk_ulu_langat_selatan
umippkhls
ppkhlselatan
safiah888
ppk.klang1
ppk.kuala.langat
hayatishar
diradyla
BIL.
ALAMAT
317
318
319
320 PPK JELEBU
321 PPK CAWANGAN SIMPANG DURIAN
322 PPK JEMPOL
323
324 PPK TANJONG IPOH
325
326
327
328
329
330 PPK SEREMBAN
331
332
333
334
335 PPK PORT DICKSON
336 PPK REMBAU
337
338
339
340 PPK JOHOL
341
342
343
344 PPK PILAH
345
346
347
348 PPK ROMPIN / JELAI
349
350 PPK TAMPIN
351 PPK CAWANGAN TAMPIN
Aminah Bt Maskun
Zamadi Zain
Mohd Azmi
Ismail Bin Mohd Yatim
Borhan Bin Mohd Yusof
Abd Halim Bin Hitam
Saadiah Binti Abd Rahman
Suagi
Siti Shahrul Zakiah Hj Ahmad
M.Najmuddin Aidil B Noridin
Yuni Fardzrean B Hj Othman
Salinda Yanti Binti Saring
Nur Azzlizah Bt Md. Jasmi
Aina
Zuraidah Binti Abidin
Mohd Hafizuddin Abdul Razak
Hamidah Binti Mohd Arif
Hamidah(Kak Engku)
Deyla
Azrujabir
Weeyah
aminah.bt.maskun
ady_jempol
azmi_ppktjgipoh
ismail_ppktjgipoh
borhan_ppktjgipoh
ahalim_ppktjgipoh
sandy_ppktjgipoh
pengko98
siti_ppkseremban
aidil_ppkseremban
yuni_ppkseremban
salinda_ppkseremban
lizajasmi
ainapd
bedz_85
black_mivec
hamidah_ppkrembau
kak_engku
deyrla
azrujabir
weeyah
ppkjohol
syarif_ppkpilah
amirul_ppkpilah
zura_ppkpilah
mnk_ppkpilah
hafizi_ppkrompinjelai
yatz_ppkrompinjelai
ainatampin
Mohd Sharif Bin Mohd Yusof
Amirul Syahrin Bin Sukawai
Noorazura Binti Mohd Hashim
Mnk
Ahmad Hafizi Bin Hanafi
Muhamad Hidayat Bin Ismail
Noraina
NAMA STAFF LPP/PPK
Khairudin Bin Hamzah
Dino
Noryana
Noni
ID SKYPE
din_ppklenggeng
dino_ppkmaran
nooryanappklgg
noni_ppkjelebu
[email protected]
06 - 4316275
[email protected]
06 - 4367215
[email protected]
[email protected]
[email protected]
06 - 6471486
06 - 6471486
06 - 4576202
[email protected]
06 - 7912046
[email protected]
[email protected]
06 - 4887186
06 - 4311331
[email protected]
[email protected]
E-MAIL
06 - 6136206
06 - 4914202
06 - 4981244
NO. TELEFON
BIL.
ALAMAT
352 PPN JOHOR
353
354
355 PPK SEGAMAT UTARA
356
357
358 PPK SEGAMAT TENGAH
359 PPK MUAR TENGAH
360
361
362 PPK CAWANGAN MUAR TENGAH
363 PPK MUAR UTARA
364
365
366
367 PPK MUAR DALAM
368
369
370
371
372 PPK MUAR SELATAN
373
374 PPK CAWANGAN MUAR SELATAN
375 PPK PARIT SULONG
376
377 PPK BATU PAHAT PANTAI
378
379 PPK BATU PAHAT UTARA
380 PPK LABIS
381
382
383 PPK MERSING UTARA
384
385
386
387 PPK KLUANG UTARA
ishak_ppklabis
faizal_ppklabis
jamaliah_ppklabis
ppkmersingutara
ppkmue
asura3820
rusdi_ppkmu
syamsani_ppku
Ghazali b. Mohd Sheh
Rasol b. Ismail
Jamilah Binti Kesah
Omar Bin Ghazali
Doraraini Binti Md Rasid
Asrizal Haizad Bin Sabarudin
Jamaliah Binti Aris
Rahmat
ghazali_ppkmuarutara
rasol_ppkmuarutara
jamilahppkmuarutara
omar_ppkmuarutara
doraraini_muardalam
asrizal_muardalam
lia_ppkmuardalam
rahmat_gmmuardalam
ppk_muardalam
sufairi_ppkms
gm_ppkms
ros_ppkms
danauni_profit
aku amy
ismail_ ppksenggarang
sulaiman_ ppksenggarang
Abdul Shukor Abdul Rahman
Rusdi
Syamsani Bin Mat Jusoh
Ishak B Ahmad Subari
Mohamed Faizal Zainal Abidin
Jamaliah Bt Borhan
Sufairi
GM Mersing Selatan
Roslina Jumat
Mah'uzairriah Binti Mahlid
Emiliayatinila Binti Junid
Ismail B Surup
Sulaiman B Amir
NAMA STAFF LPP/PPK
Nordin
Shamsul
Hasniza
Shahmizan Bin Sharuddin
Hasnah
Hamdan Bin Atan
Nur Hamizah Bt Mazlan
Mohd Nazri Bin Ismail
Halimah Binti Mahail
Mukminah Binti Marjuki
ID SKYPE
nordinppnj
shamsulppnj1
hasniza_ppnjb
mizan_ppksu
hasnahppksu
hamdan_atan
mizahm
naz_ppkmt
halimahppkmuartengah
mukminah_ppkmuartengah
[email protected]
[email protected]
[email protected]
07 - 4138814
07 - 9251990
07 - 7943250
[email protected]
[email protected]
07 - 4291302
07 - 7739766
[email protected]
[email protected]
06 - 9856205
07 - 4211477
07 - 4486051
[email protected]
06 - 9736361
06 - 9781262
[email protected]
[email protected]
[email protected]
07 - 9432494
06 - 9761169
06 - 9881314
[email protected]
07 - 9499223
NO. TELEFON
E-MAIL
BIL.
ALAMAT
388
389
390
391 PPK PARIT RAJA
392 PPK BATU PAHAT TENGAH
393 PPK RENGIT
394
395 PPK KLUANG SELATAN
396 PPK CAWANGAN KLUANG SELATAN
397 PPK SRI MEDAN
398
399 PPK BENUT (PONTIAN UTARA)
400 PPK CAWANGAN BENUT
401 PPK PONTIAN TENGAH
402 PPK KULAI (JOHOR BAHRU UTARA)
403
404
405
406
407 PPK KOTA TINGGI
408 PPK MERSING SELATAN
409
410
411
412
413
414 PPK KOTA TINGGI TIMUR
415
416 PPK PENGERANG
417
418
419
420 PPK JOHOR BAHRU TIMUR
421
422
423
NAMA STAFF LPP/PPK
Mohd Zakeri b. Zulkifli
Md Jalil Bin Sujak
Mazlan Bin Mohd Tani
Sukrin
Naziroh
Salna Hashim
Hafsah
Zainal Abidin B Nathuhar
Zakaria B Musa
Sadiyah Bt Mazhar
Ramlee B Yusof
Mohd Khufron B Jeremi
Sulaiman B Abdul Ghani
Nashimah Abdul Majid
GM Mersing Selatan
Zainuddin B Talib
Azizul B Ahmad
Zaifie B Jasmuni
Omar B Othman
Ridzaludin B Abdul Wahid
Roslina Jumat
Rokiah Binti Ahman
Mad Diah B Taib
Nuresmaliza Bte Abdul Malik
Mohd Shukri B Mohamad Nor
Roziah Bt Othman
Zainab Bt Mohd Nor
Anita Bt Selamat
Nordin B Tabrani
Nazrul Amri B Ahmad
ID SKYPE
zakeri_ppkku
jalil_ppkku
mazlan_ppkku
ppkparitraja
sukrin82
ppkrengit-sriladang
naziroh
yusnasalisa
hafsah99_benut
zainal_ppkpt
zakaria_ppkkulai
sadi_ppkkulai
ramlee_ppkkulai
kurfon_ppkkulai
sulaiman_ppkkulai
shiriez85
gm_ppkms
zainuddin_ppkms
zul_ppkms
zaifie_ppkms
omar_ppkms
ridzal_ppkms
roslinajumat
rokiahppkktt
diah_ppkpengerang
liza_ppkpengerang
shukri_ppkpengerang
roziah_ppkpengerang
zainab_ppkjbtimur
anita_ppkjbtimur
nordin_ppkjbtimur
amri_ppkjbtimur
[email protected]
07 - 7557255
07 - 7541391
07 - 4850292
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
07 - 8831491
07 - 7992925
07 - 8911752
07 - 8252240
07 - 3543101
[email protected]
07 - 6903225
07 - 4258550
07 - 6931212
07 - 6633013
[email protected]
[email protected]
[email protected]
[email protected]
E-MAIL
07 - 4541066
07 - 4151000
07 - 4241251
NO. TELEFON
438
439
440
441
442
443
444
445
446
447
448
449
450
451
452
453
454
455
456
457
458
PPK SRI KERDAU
PPK CAWANGAN BENTONG
PPK TEMERLOH BARAT (LANCHANG)
PPK BERA
PPK PELANGAI
PPK BENTONG
PPK PEKAN
PPK MARAN
PPN PAHANG
PPK ROMPIN/JELAI
BIL.
ALAMAT
424 PPK JOHOR BAHRU SELATAN
425 PPK CAWANGAN JB SELATAN
426 PPK PONTIAN TIMUR
427
428
429
430 PPK PONTIAN SELATAN
431
432
433
434 PPK CAWANGAN PONTIAN SELATAN
435 PPK SIMPANG RENGGAM
436
437
Siti Aishah Binti Junaidek
Mohd Saiful Bin Mahamud
Shuhaidah Binti Ithnin
ct_ppksr
saiful_ppksr
shuhaidah_ppksr
putrybeep_87
rubiah1
kak_ti1
syedzapri.ppkpelangai
rosmina_ppkbentong
nur-cahaya
hanidah_2007
Mona Lisa
Rubiah Yahya
Hjh Sayam
Syed Zapri B Syed Zain
Rosmina
Nur Cahaya
Hanidah
Yatz
Wan Hasiah
Nur Asma Bt Khalid
Azmir
W Kamarusah Zaman W Hamat
Norhaizam
Liza
Noraini
Noraizam
Md Selikan B Miswan
Asamah Bt Tumin
Ismail
Marsitah Osman
Shidah Binti Shariff
Hashim Bin Saru
Sabariah Binti Samah
selikan_ppkpt
assamah_ppkpt
ismail_ppkpt
marsitah_ppkpt
sidah_ppkps
hashim_ppkps
sabariah_ppkps
ppkpontianselatan
yatz_ppkrompinjelai
wanhasiahrompin
asma_rompin
azmir2_79
kama_ppkmaran
norhaizam_ppkmaran
liza_ppkmaran
noraini_ppkmaran
noraizam_ppkmaran
NAMA STAFF LPP/PPK
Saidatil Hana
ID SKYPE
aidappkjbs
09 - 2846388
09 - 2803207
09 - 2447237
09 - 2450652
09 - 2221335
09 - 4269422
09 - 4771381
09 - 5156720
09 - 4269388
09 - 4145224
07 - 6871542
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
NO. TELEFON
E-MAIL
07 - 5102171
BIL.
ALAMAT
459 PPK TEMERLOH
460
461
462
463 PPK KUANTAN
464
465 PPK KUANTAN UTARA
466 PPK CAWANGAN KUANTAN UTARA
467 PPK PULAU TAWAR
468
469
470
471
472 PPK JERANTUT
473
474
475 PPK RAUB
476
477
478
479
480
481 PPK BENTA
482 PPK KUALA LIPIS
483
484
485
486 PPK CAMERON HIGHLANDS
487 PPK MERAPOH
488
489
490
491
492
493 PPK TEMBELING
494
Radiah
Azmi B Udin
Nor Aziah Bt Md Haris
Juliana Herni Bt Sobri
Saiful Bakhtiar B Ruzlan
Zainal B Ali
Abdullah B Hashim
Yusni
Mohd Khairul Azwa Mohd Zain
Shaari Bujang
Azuraimi
Azhar
Ahmad Fadhly B Nordin
Normala Bt Mohd Saleh
Mohd Azrul B Mohd Kamim
Endot B Mohammad
Ismail B Abdul Manaf
Abdul Zalif B Dollah
Epul
Akim
Shamsuddin B Che Man
Rusuhaimi Rapizi B Saleh
Nor Shaida Bt Mohd Zainun
Khaizam
Liza
Zakaria
Azuwan
Zaleha
Saimuzin
Nor
Nor Affandi B Ali Amaran
Abdul Hafiz B Shariffudin
saiful_ppkpulautawar
zainal_ppkpulautawar
abdullah_ppkpulautawar
yusni_ppkpulautawar
khairul_ppkpulautawar
shaari_ppk_jerantut
azuraimi
ppk_jerantut
fadhly_ppkraub
mala_ppkraub
azrul_ppkraub
endot_ppkraub
ismail_ppkraub
zalif_ppkraub
epul123
akim_ppkkualalipis
shamsuddin_ppkkualalipis
rapizi_ppkkualalipis
ieda_ppkkualalipis
khaizam_ppk
liza2225
zakaria_ppkmerapoh
azuwan_ppkmerapoh
zaleha_merapoh
saimuzin_ppkmerapoh
nor_ppkmerapoh
affandi_ppktembeling
hafiz_ppktembeling
NAMA STAFF LPP/PPK
Asiah
ID SKYPE
asiah_lpp
princess.beep
radiahppktm
azmi_udin
azie_ppkkuantan
juliana_kuantan
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
09 - 2662190
09 - 3551407
09 - 3238240
09 - 3121045
05 - 4913187
09 - 9123954
09 - 2663384
[email protected]
09 - 5136835
09 - 2662422
[email protected]
09 - 5366277
NO. TELEFON
E-MAIL
500
501
502
503
504
505
506
507
508
509
510
511
512
513
514
515
516
517
518
519
520
521
522
523
524
525
526
527
528
529
ALAMAT
ID SKYPE
fizzi_ppktembeling
ihsam_ppktembeling
ooni_ppktembeling
harris_taa455
ppk_tioman
PPN TERENGGANU
PPN JENTERA (KUALA TERENGGANU)
PPN JENTERA (BESUT)
abd_aziz_ppnj
PPK KEMAMAN
suhanahppkk
hamidppkk
PPK KIJAL
husteja
PPK DUNGUN
ppkdungun
ppk.dungun1
PPK JERANGAU
aisyah4283
PPK CAWANGAN JERANGAU
maznah74
PPK MARANG
ida_marang
PPK BUKIT DIMAN / AJIL
nana_bukitdiman
PPK CAW. BUKIT DIMAN / AJIL
muni07
PPK KUALA BERANG
wati_ppkkb
ppkkuala_berang
norfariha
ziela05
PPK BUKIT PAYONG
ppkbukitpayong
kamariahppkbp
PPK KUALA TERENGGANU
zakiahppkkt
asmahppkktg
sitifatimahnoor
PPK MANIR / BELARA
ppkmanir_server
mansor_sanusi
PPK GERAI
ain2882
ppkgeraiserver
PPK KERANDANG
rusli60
noraini_ppkkerandang
faridah_ppkkerandang
azhardin
BIL.
495
496
497
498 PPK TIOMAN
499
Rusli Zakaria
Noraini Mamat
Che Faridah
Azhar
Nor Fariha
Rozilawati
Noorulzaturrawihah Fauzy
Kamariah Mohd Ali
Zakiah
Asmah
Siti Fatimah Noor
Server
Mansor Sanusi
Nor'aini
Aishah
Maznah
Ida Bt Alias
Sarinah Bt Baharom
Munirah Abdul Hamid
Rosmawati
Abduk Aziz Wahab
Suhanah Bte Mohd Sujam
Abdul Hamid
Khatijah
Saari Awang
NAMA STAFF LPP/PPK
Mohd Nurfizzi B Mohd Nishtar
Ihsam Sobrie B Hj Osman
Ooni
Harris
[email protected]
09 - 6971169
[email protected]
[email protected]
09 - 6152806
09 - 6941388
[email protected]
09 - 6233787
[email protected]
09 - 6811279
[email protected]
[email protected]
[email protected]
09 - 6801644
09 - 6861797
09 - 6191070
[email protected]
[email protected]
[email protected]
09 - 8631399
09 - 8481062
09 - 8384990
[email protected]
[email protected]
[email protected]
E-MAIL
09 - 6223162
09 - 6152118
09 - 6971661
09 - 8591470
09 - 4191249
NO. TELEFON
542
543
544
545
546
547
548
549
550
551
552
553
554
555
556
557
558
559
560
561
562
563
564
PPK LEMBAH PERGAU
PPK REPEK TELONG
PPK LANAS JEDOK
PPK PENGKALAN CHEPA
PPK JELI / BATU MELINTANG
PPK GUAL IPOH
PPK BUKIT AWANG
PPK TANAH MERAH
PPN KELANTAN
PPK KOTA BHARU
PPK BACHOK UTARA
PPK KANDIS
BIL.
ALAMAT
530 PPK SETIU
531
532 PPK CAWANGAN SETIU
533 PPK PELAGAT
534
535 PPK MARAS / BATU RAKIT
536
537
538
539 PPK BESUT
540
541
huda_ppkrt
ainna6982
hasimappkrt
danny4405
ppkjeli1
azrenppk
server.ppk.lanas.jedok
alias_ppktanahmerah
ppktanahmerah
boboys963
jejakadesa
syana25
zety_ppk.gual.ipoh
ppnjkelantan
rosemie_75
mazliyana2
mat5666
zawawikandis
hassimppkkandis
GM Pelagat
Rashid
gm_pelagat
rashidpelagat
ppkmaras1
ppkmaras
wbe2445
jijilogical
zainisham
awinpmp
ppnj_besut
Nurul Huda Awang
Ainna Danish
Hasima
Azren
Server
Danny
Mohsein
Mohd Rizal Bin Baba
Musliana Othman
Zetty
Alias
Shinda
Mazliyana
Muhammad Bin Taib
Abdullah Zawawi Bin Jaya
Hassim Bin Omar
Mohd Jais
Muhaidi B Yusuf
Yusfazizi
Zainisham Idris
Awin
NAMA STAFF LPP/PPK
Sufian Mustafa
Azura Azwani
ID SKYPE
sufianmustafa
erieya12
09 - 9361041
09 - 7788340
09 - 9580110
09 - 7738223
09 - 9440415
09 - 9552264
09 - 7866018
09 - 9556175
09 - 7788385
09 - 7788412
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
09 - 6696869
09 - 7473370
09 - 7742233
[email protected]
09 - 6902101
NO. TELEFON
E-MAIL
590
591
592
593
594
595
596
597
598
MEJA BANTUAN PPK KUCHING
PPK BAU
PPK SAMARAHAN
PPK SRI GADING
PPK SIBURAN
PPK SERIAN
SARAWAK
PPK KUCHING
BIL.
ALAMAT
565
566 PPK SEMERAK
567
568 PPK TIGA DAERAH
569 PPK CHETOK
570 PPK GUA MUSANG
571
572
573
574 PPK KUALA KRAI
575
576 PPK CAWANGAN KUALA KRAI
577 PPK KANGKONG
578
579 PPK CAWANGAN KANGKONG
580 PPK MACHANG
581 PPK PULAI CHONDONG
582 PPK RANTAU PANJANG
583 PPK STONG
584 PPK TUMPAT PANTAI
585
586
587
588
589 PPK KUBANG SEPAT
Rusliza Maktar
Norma Bt Abdul Ghani
Mazlina Bt Mohd Ariff
Norafiza Adnan
Asli Bin Adam
Mashri Bin Mohamad
Siti Rokiah Binti Mamat
Mamat Bin Husin
Ibrahim Bin Hamat
Siti
rosliza_maktar
kakma70
linamachang
kaknor_pc
aslyadam
mashritumpat
siippktumpat
matumpat
ibrahimtumpat
aiman3003
ppkkubangsepat
Nurul Hidayah Bt Abdun Nasir
Maliana Binti Hazmi
Azmi Razali Bujang
Leo Mamba
Marymitan
Den Malina
Meen
Muhamad Azari Bin Ibrahim
Sukri Bin Hassan
Nurul Huda Binti Mokhtar
Rozaimi B Mat Jusoh
Nik Suria Bt Nik Yaakub
Nurul Wahida Binti Md Nasir
meenchetok
mohd_azari ibrahim
kazman
nurulhudamokhtar
rozaim_ppkguamusang
nik_ppkkrai
ida_ppk_k.krai
nurul_kch
leeya_kch
azmie_razali
ppkkuching
ppkbau
ppksamarahan
Zana
Nanie Magnet
Noraini
NAMA STAFF LPP/PPK
ID SKYPE
faridah_554
naniemagnet
norani59
[email protected]
[email protected]
09 - 9666129
09 - 9669351
09 - 7942806
6082 - 763773
6082 - 671221
6082 - 735543
6082 - 864220
6082 - 874021
09 - 7253668
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
09 - 7866252
09 - 7941388
09 - 9121262
09 - 7912788
09 - 9751275
09 - 7878394
09 - 7950282
[email protected]
E-MAIL
09 - 6910096
NO. TELEFON
621
622
623
624
625
626
627
628
629
630
631
632
ppkbtglupar
ID SKYPE
SABAH
PPK SABAH
miss.sumie
PEJABAT PENYELIA W. TIMUR SABAH omarsait
PPK INANAM
peladanginanam
azizie9672
PPK BINTULU
ppkbintulu
PPK TENOM
piduman
PPK TAWAU
smieya
PPK SIPITANG
penyadau
PPK PAPAR
a_lynus
PPK LAHAD DATU
fnd_josh
PPK LABUAN UTARA
wan016
noine77
BIL.
ALAMAT
599 PPK PANTU
600 PPK SARIBAS
601 PPK KALAKA
602 PPK BATANG LUPAR
603 PPK ENGKILI
604 PPK SIMUNJAN
605 PPK SIBU
606 PPK DALAT
607 PPK MUKAH
608 PPK SARIKEI
609 PPK DARO
610 PPK KANOWIT
611 PPK JULAU
612 PPK MERADONG
613 PPK BELAGA
614 PPK KAPIT
615 PPK SONG
616 PPK LAWAS
617 PPK LIMBANG
618 PPK BINTULU
619 PPK SUBIS
620 PPK BARAM
Smieya
Rahman
Lynus
FND Josh
Wan
Noine
Azizie
Sumie
Omar B Sait
NAMA STAFF LPP/PPK
NO. TELEFON
6083 - 545263
6083 - 472346
6083 - 436491
6083 - 320851
6083 - 563030
6082 - 821352
6084 - 349968
6084 - 864195
6084 - 872080
6084 - 652906
6084 - 823157
6084 - 752636
6084 - 734655
6084 - 693401
6086 - 461331
6084 - 797654
6084 - 777253
6085 - 285155
6085 - 212058
6086 - 331113
6085 - 430216
6085 - 756193
E-MAIL
645
646
647
648
649
650
651
652
653
654
655
656
657
658
659
660
661
662
663
664
665
MADA
MADA D2 - TUNJANG
MADA D3 - TITI HAJI IDRIS
MADA F2 - JERLUN
MADA - HQ ALOR SETAR
MADA - PERMATANG BULUH
MADA C4 - KANGKONG
MADA D2 - TUNJANG
MADA D2 - TUNJANG
MADA H2 - ALOR STAR
MADA E4 - BUKIT BESAR
MADA WILAYAH 2, JITRA
MADA WILAYAH 2, JITRA
MADA G4 - GUAR CHEMPEDAK
MADA G4 - GUAR CHEMPEDAK
MADA A3 - HUTAN KAMPUNG
MADA A3 - KOBAH
MADA F3 - PENDANG
MADA C3 - TAJAR
MADA C1 - KANGSAR
MADA I2 - ALOR STAR
MADA
BIL.
ALAMAT
633 PPK LABUAN SELATAN
634 PPK LABUAN
635 PPK KUNAK
636 PPK KUALA PENYU
637 PPK KOTA KINABALU
638
639 PPK KOTA MARUDU
640
641
642
643 PPK KOTA BELUD
644
zam_ppk_d2tunjang
su_ppkd3tt
rosni_f2jerlun
mazriff80
che.bunga
madac4
ct_ppkd2tunjang
zam_ppk_d2tunjang
kakku_ppkh2
e4bukitbesar
ramliamd
madawilayah2
akaun_g4
ppkg4_guar.chempedak
ina_madahkg
ani_e3kobah
faridah_f3pendang
kakmilah_ppkc3
madac1_nehat
puziah_ppki-2
che.amah
asegaz
elly862
syasyamirah
cemie82_kp
dunhill14
guding1
irene_ppkkm
annlee89
comelz85
alce.com
junppkkb
azlankotabelud
ID SKYPE
Asfalena
Noor Aini Bt Abdul Rahman
Faridah
Jamilah
Nehat Bt Othman
Puziah
Che Amah
Siti Rogayah Bt Mt Din
Norizam
Ku Saadiah
Noraini Kasim
Ramli
Norizam
Su
Rosni
Nizam
Che Bunga
Eyna
Elyesiana
Nur Syasya
Cemie
Shahrul Nidzam
Guding
Irene F Lee
Ann Lee Commonrail
Nurul
Alce
Junainah
Azlan B Abdul Rashid
NAMA STAFF LPP/PPK
NO. TELEFON
E-MAIL
)
2"4(
2"0",
2-
24
&5%"6
&".%2
'
&""
1%
7%..
)&""%/
&"1%11
&"%
'+
&"%2(
&"'%%(
&"1%%2"%
&0!%20
&!%
&1
!
001
)022"
0%4
9&"'%9:1"
,%20
,
-
-%%/
2"4!2"
!%
'+
)
)
)
))
)
)
)
)
))
)
)
))
)
)
))
))
)))
)
))))
)
)
)
)
*
'*
!*+
%*1
%%
18
%
*
8*%
1%
$*
1!*
*%
".*%
.*%
2*!
0"*%
4*%
!
1!"*
-*%
+
.
.%
'!%
#%#
'*%
!"
%
&'%
(
0!"1
)2"
#(
2"-
.
%&'!'()&'&!%&(
!"#$
!""#$"#!
!""#$"#!
+#$"
!""#$"#!
*
'*
!""#$"
!""#$"
*1 !""#$"
*1% !""#$"
%
* !""#$"#!
!""#$"
!""#$"
!
1!
%*" !""#$"
* !""#$"#!
"1% !""#$"
1% !""#$"
$ !""#$"
1!* !""#$"
'* !""#$"
"1*
'*) !""#$"
1!$"1%% +#$"
%$#$"#!
!""#$"
!""#$"
&%"*+
4"+*!"
$++
"!*% !""#$"
#+"3#!
" +#$"
%*+ !""#$"
.* !""#$"
* !""#$"
'!*
% !""#$"
' !""#$"
'
!"
#$%&
'
%
$
!
!&
!"#$
!"#
!"#&
!"#!'
!"#(
!"
!"
!"
!"
!"
RINGKASAN LOG – ( 01 Sept 2009 – 30 September 2009)
Aduan masalah yang diterima melalui skype mejapht KELANA JAYA mengikut mingguan pada :A)
Bil
Tarikh 01 Sept 2009 – 04 Sept 2009 adalah seperti yang berikut:-
Minggu 1
1
2
3
4
5
Hari pertama (Isnin)
Hari kedua (Selasa)
Hari ketiga (Rabu)
Hari keempat (Khamis)
Hari kelima (Jumaat)
Jumlah keseluruhan
Bil kes
yang
diterima
Kes
Kritikal
Kes
Paras
Tinggi
Kes
Paras
Rendah
Masa mengikut
minit yang
diambil
4
6
4
1
15 KES
-
2
-
2
6
4
1
246
162
147
30
585 MINIT
(* Sila rujuk Lampiran A )
1) JUMLAH PURATA SATU KES
:- 39 MINIT
2) JUMLAH PURATA KES SEHARI
:- 3 KES
-----------------------------------------------------------------------------------------------------------B)
Bil
1.
2.
3.
4.
5.
Tarikh 07 Sept 2009 – 11 Sept 2009 adalah seperti yang berikut:-
Minggu 2
Hari kedua (Selasa)
Hari ketiga (Rabu)
Jumlah keseluruhan
Bil kes
yang
diterima
Kes
Kritikal
Kes
Paras
Tinggi
Kes
Paras
Rendah
12
8
7
6
33 KES
-
3
1
2
-
9
7
5
6
(* Sila rujuk Lampiran B )
:- 389 MINIT
:- 6 KES
Masa mengikut
minit yang
diambil
720
426
447
352
1945 MINIT
C)
Tarikh 14 Sepr 2009 – 18 Sept 2009 adalah seperti yang berikut:-
Bil
Minggu 3
Bil kes
yang
diterima
Kes
Kritikal
1.
2.
3.
4.
5.
Hari kedua (Selasa)
Hari ketiga (Rabu)
Jumlah keseluruhan
11
5
6
3
25 KES
-
Kes
Kes
Paras
Paras
Tinggi Rendah
2
1
1
2
-
9
4
5
1
-
Masa mengikut
minit yang
diambil
410
283
301
321
1315 MINIT
(* Sila rujuk Lampiran C )
:- 329 MINIT
:- 6 KES
-----------------------------------------------------------------------------------------------------------D)
Tarikh 21 Sept 2009 – 25 Sept 2009 adalah seperti berikut :-
Bil
Minggu 4
Bil kes
yang
diterima
Kes
Kritikal
Kes
Paras
Tinggi
Kes
Paras
Rendah
1.
2.
3.
4.
5.
Hari kedua (Selasa)
Hari ketiga (Rabu)
Jumlah keseluruhan
KES
-
-
-
(* Sila rujuk Lampiran D )
1)
2)
JUMLAH PURATA SATU KES
JUMLAH PURATA KES SEHARI
:- MINIT
:- KES
Masa mengikut
minit yang
diambil
MINIT
E)
Bil
1.
2.
3.
4.
5.
Tarikh 28 Sept 2009 – 30 Sept 2009 adalah seperti berikut :Minggu 5
Hari kedua (Selasa)
Hari ketiga (Rabu)
Jumlah keseluruhan
Bil kes
yang
diterima
Kes
Kritikal
Kes
Paras
Tinggi
Kes
Paras
Rendah
3
5
4
-
1
2
1
2
3
3
12 KES
Masa
mengikut
minit yang
diambil
138
435
275
848 MINIT
(* Sila rujuk Lampiran D )
1)
3)
JUMLAH PURATA SATU KES
JUMLAH PURATA KES SEHARI
:- 283 MINIT
:- 4 KES
Status-status masalah yang telah diterima melalui mejapht dapat diklasifikasikan kepada beberapa
bahagian :1) Kes Kritikal
Kategori masalah yang memerlukan khidmat dan tindakan programmer sistem untuk
menyelesaikannya. Merupakan kes-kes yang memerlukan khidmat sokongan programmer atau
kes yang melibatkan masalah laporan-laporan yang boleh ditangani oleh programmer sahaja.
2) Kes Paras Tinggi
Kategori masalah yang diterima melalui skype mejapht dan telah diserahkan kepada teknikal
untuk diselesaikan. Merupakan kes-kes baru atau memerlukan khidmat pasukan sokongan
teknikal sama ada diselesaikan secara remote atau yang perlu diselesaikan secara onsite.
3) Kes Paras Rendah
Kategori masalah yang diadukan dan telah diselesaikan secara remote atau melalui skype.
Kebiasaan masalah adalah kes-kes yang berulang yang telah direkodkan dan diajar kepada
pegawai Helpdesk.
( Disediakan oleh:
Nur Syabarina Md. Shah
Pegawai Sistem Maklumat (Helpdesk)
Peladang Heitech Sdn. Bhd Kelana Jaya )
LAMPIRAN
!!""#$%
&'()*+,-*+./01+21/,2324'562427
!!""#8%-.22,'2,-42)2,9-/-:(&62427
!!""$"%
&'()*+,-*+./01+21/,2324'57:7,2,21'32(;
!!""<%-.22,'2,-42)2,9-/-:(&
=>(=?
!!""%
&'()*+,-*+./01+21/,2324'56+7:7,2@2;34-49
21
!!"%-.22,'2,-42)2,9-/-:(&1-,23'26'*2>-*7+(+,2,
1->(
!!"%
&'()*+,-*+./01+21/,2324'5+(@212(
!!""%
&'()*+,-*+./01+21/,2324'53'12,7-424'/>-,)2A2*
1!!"<%-.22,'2,-42)2,9-/-:(&>2@2(7-424'/
>-,)2A2*:'7-6-,)6'*2>-*7+(+,2,)/>(.!!"%
&'()*+,-*+./01+21/,2324'514'6@61@>-.-34-12
!!"$%-.22,'2,-42)2,9-/-:(&3+4-(
!!"#%
&'()*+,-*+./01+21/,2324'5
;
!!"<8%-.22,'2,-42)2,9-/-:(&1-,-!2,92,)4'
!!"8%
&'()*+,-*+./01+21/,2324'5+1,,62@2,1'12*
62@2/,A+*7341
!!%-.22,'2,-42)2,9-/-:(&+1
8
!!
=
!!8%B&6'(2,2(01-7272,5B
!!8$%B&6'(2,2(01-7272,5=
!!8"$%-.22,'2,-42)2,9-/-:(&C2B62427
!!8%-.22,'2,-42)2,9-/-:(&@'>121
!!#%B&6'(2,2(01-7272,5
=
!!#%B&6'(2,2(01-7272,5=
-.22,'2,-42)2,9
!!#<%-.22,'2,-42)2,9-/-:(&21134-(*'.'1,/
!!""%-.22,'2,-42)2,9-/-:(&21127/14-A2/4@962@2(,2*)
!!"%-.22,'2,-42)2,9-/-:(&D05$8
805<
D#05#8
!!#%B&6'(2,2(01-7272,5E
!!8%-.22,'2,-42)2,9-/-:(&',2/'124+2113@*:26(121
!!8%-.22,'2,-42)2,9-/-:(&124+('2,9*-92,@-$8
29-
!!8%B&6'(2,2(01-7272,5==
!!8#"%-.22,'2,-42)2,9-/-:(&124+:27'1/*2*-92@9,+121
!!8#"%-.22,'2,-42)2,9-/-:(&:26(212,)/2,992>./12>>1'
)9>-.232>(6,)/*/22')/232@2*:+)6-7262+*9>(
1-7>2>>1
!!8#$%B&6'(2,2(01-7272,5=$8
!!8#8"%-.22,'2,-42)2,9-/-:(&@'>
"
!!
0F
G
=5
!!%-.22,'2,-42)2,9-/-:(&62427
!!""$%&
232*/2(
272(0>+,/2,6-422,5/,9/,
!!"%&
232*/2(
272(0>+,/2,6-422,532,'2,
!!"88%&
232*/2(
272(0>+,/2,6-422,5,/1216232*
!!"8%&
232*/2(
272(0>+,/2,6-422,5>+,/2,
!!#"%-.22,'2,-42)2,9-/-:(&@-121GG32,'2,2>-'
!!#8%&
232*/2(
272(0>+,/2,6-422,52121,21
!!#8%&
232*/2(
272(0>+,/2,6-422,51-/,*-6/
!!#88%&
232*/2(
272(0>+,/2,6-422,5)/21-4'2*
!!<<%-.22,'2,-42)2,9-/-:(&72642(,@-2>-@!!<%&
232*/2(
272(0>+,/2,6-422,51-4'2*2,)2C2*,2
7-*23-*3',@/7'4/6->
!!$%&
232*/2(
272(0>+,/2,6-422,51242'>-*4'62@2>2/1-
6@>->(+,!!$#%&
232*/2(
272(0>+,/2,6-422,56-,2,921
!!$8$%&
232*/2(
272(0>+,/2,6-422,52>2>-*4'3'2
!!%-.22,'2,-42)2,9-/-:(&21162@2726'16-*H-*62,2
)'4',,/211',.'12,-*+*'
!!%-.22,'2,-42)2,9-/-:(&7/,213,2*2,'1726'16-*H-*
)'4'
!!%-.22,'2,-42)2,9-/-:(&3+4-(;;
!!8$%&
232*/2(
272(0>+,/2,6-422,53+4-(
!!"<%-.22,'2,-42)2,9-/-:(&+1
!!"%-.22,'2,-42)2,9-/-:(&62@2:'32726'161*9
!!"$%-.22,'2,-42)2,9-/-:(&>>1>+,/2,6-422,12,
!!#%&
232*/2(
272(0>+,/2,6-422,5@-6
!!8"8%-.22,'2,-42)2,9-/-:(&+112134-(,.'12,61*912
6-*H-*
!!"%-.22,'2,-42)2,9-/-:(&1217/,214'2*)*6/6-7.2>
!!"8%-.22,'2,-42)2,9-/-:(&63362@2,21'>)2-A/4!!""%-.22,'2,-42)2,9-/-:(&+1
!!"8<%-.22,'2,-42)2,9-/-:(&7/,2*+(2,26/9,+AA6@6-7
6>>>)'4'
!!"#<%&.24/40>+,/2,6-422,5+1
29-
!!"<$%-.22,'2,-42)2,9-/-:(&:'323'2*-6/'61*9
!!$"$%&.24/40>+,/2,6-422,5
!!$<%&.24/40>+,/2,6-422,5
=
!!88%&.24/40>+,/2,6-422,5
!!8%&.24/40>+,/2,6-422,5&.24/40>+,/2,6-422,5
6-,A/4-I>+,/2,6J/>I+7-73-*6+A(/6:(2
!!8%&.24/40>+,/2,6-422,5&.24/40>+,/2,6-422,5
6-,A/4-I>+,/2,6J/>I+7-73-*6+A(/6:(2
!!8""%&.24/40>+,/2,6-422,5
!!##%-.22,'2,-42)2,9-/-:(&62427
!!#%-.22,'2,-42)2,9-/-:(&7/,213,2*2,'1726'16-*H-*
!!#"%&
232*/2(
272(0>+,/2,6-422,5+1-@
!!"%-.22,'2,-42)2,9-/-:(&
=
!!"%-.22,'2,-42)2,9-/-:(&
=
!!""%&.24/40>+,/2,6-422,50(2,)6(21-5
8
!!"
==
!!"$%*/J24>>12,.',9>/2)2,9
!!"$"%*/J24>>12,.',9>/2)2,9
!!"$"$%*/J24>>12,.',9>/2)2,9
!!"$%*/J24>>12,.',9>/2)2,9<
!!#%/*/-JJ23/,/72,2,05CB62427
!!$%/*/-JJ23/,/72,2,05,2>-@-*
!!8<8%*/J24>>12,.',9>/2)2,9=
!!8<%*/J24>>12,.',9>/2)2,9""
!!8<"%*/J24>>12,.',9>/2)2,9!!
!!8<%*/J24>>12,.',9>/2)2,9=K
!!8<8$%*/J24>>12,.',9>/2)2,9
!!"%/*/-JJ23/,/72,2,05(773+4-(+,12,4+97-/,21;
!!"%/*/-JJ23/,/72,2,05:27+AA4/,-42
!!8%/*/-JJ23/,/72,2,053+4-(6@726'16-*H-*;
!!$"%*/J24>>12,.',9>/2)2,9
!!%*/J24>>12,.',9>/2)2,9
!!%*/J24>>12,.',9>/2)2,9
!!$%*/J24>>12,.',9>/2)2,9
=
!!"%/*/-JJ23/,/72,2,05+1.2>@-*
!!"<$%/*/-JJ23/,/72,2,056-42/,4+97-/,2)-*21-27H/-C-*12
6-*H-*';
!!"$%/*/-JJ23/,/72,2,056@213+4-(726'1422
!!88%/*/-JJ23/,/72,2,05L5
!!#$%*/J24>>12,.',9>/2)2,9
!!#8%*/J24>>12,.',9>/2)2,9
==
!!#<%*/J24>>12,.',9>/2)2,9
29-"
!!<"%/*/-JJ23/,/72,2,05+1
!!$%*/J24>>12,.',9>/2)2,9
!!$<%*/J24>>12,.',9>/2)2,9
K
!!$%*/J24>>12,.',9>/2)2,9
!!$""%/*/-JJ23/,/72,2,056-3-4'7,/+11-*;
!!$"%*/J24>>12,.',9>/2)2,9
!!8%*/J24>>12,.',9>/2)2,9
=
!!"8%/*/-JJ23/,/72,2,05'4226@726'12)/)2(9-42>
!!"<%*/J24>>12,.',9>/2)2,9
!!"%/*/-JJ23/,/72,2,05213+4-(-12,2>2
!!8%*/J24>>12,.',9>/2)2,9
!!8%/*/-JJ23/,/72,2,056@/,92213+4-(726'1
!!<%*/J24>>12,.',9>/2)2,9
?
!!""%/*/-JJ23/,/72,2,05+1
!!%*/J24>>12,.',9>/2)2,9
!!#%*/J24>>12,.',9>/2)2,9
K
!!8%/*/-JJ23/,/72,2,05.2>@-*
!!8#%*/J24>>12,.',9>/2)2,9
!!8%*/J24>>12,.',9>/2)2,9
!!8%/*/-JJ23/,/72,2,05(2M2(3+4-(
!!%*/J24>>12,.',9>/2)2,9
!!8%*/J24>>12,.',9>/2)2,9N
!!8%/*/-JJ23/,/72,2,053-*2>2@-.'742(,@-
!!8"%/*/-JJ23/,/72,2,0532C2(>*+.-1>;
!!8%*/J24>>12,.',9>/2)2,9*/3'4-3/(
!!888%*/J24>>12,.',9>/2)2,9>:
!!#8#%/*/-JJ23/,/72,2,05-(>:1-;
!!<%/*/-JJ23/,/72,2,05>-,9('2,9;
!!<%*/J24>>12,.',9>/2)2,9@!!<"%*/J24>>12,.',9>/2)2,96+*/
!!<#%*/J24>>12,.',9>/2)2,9>-,9('2,9
!!<$%*/J24>>12,.',9>/2)2,9("#
!!$%/*/-JJ23/,/72,2,05>*+.-1>-';
!!$%*/J24>>12,.',9>/2)2,9.2>
!!8%*/J24>>12,.',9>/2)2,9,/42/
!!8%*/J24>>12,.',9>/2)2,9*7$88
!!8"%*/J24>>12,.',9>/2)2,9>*+32*2,93-1242,42)2,9
!!8"#%/*/-JJ23/,/72,2,057/,26-721
!!8"<%/*/-JJ23/,/72,2,051'2*21;
!!8""#%*/J24>>12,.',9>/2)2,9.2>62@26-721
!!88%*/J24>>12,.',9>/2)2,9
!!88"%*/J24>>12,.',9>/2)2,9
!!8#"%*/J24>>12,.',9>/2)2,9
!!
29-
=
!!<%B&6'(2,2(01-7272,5
=G
F
F
!!8%B&6'(2,2(01-7272,5
==
!!8""%-.22,'2,-42)2,9-/-:(&62@2)(726'11'4<849
121A2'>'421)-+AA/,.!!#8%-.22,'2,-42)2,9-/-:(&1216/2496-721('2,9>>1
1-7272,,/-2)-32>-49@-*1;
!!$""%&
.2>-11
!!%&
'1*-1+)627>2/"#>>11-7272,)-('2,9
!!%B&6'(2,2(01-7272,5=
=
=8=
!!#%B&6'(2,2(01-7272,5
K
!!8%&
2)/6@329/','1*-1+*)627>2/"#*-1+*)'1:4+6-
2::+',@9'6@21'>)2-429/)476@6-76@212,:-1
)4772,'24*-1+*)2121',99'.2>-11
!!8"#%B&6'(2,2(01-7272,5
!!"%&
+11216@)2(:-1/,H','12,/H/*'6@'>
2)2>(!!#73+4-(212121329/,+/,H','1+*)-*)+:34,8
6@,21>26/12,,+/,H'
!!"8%B&6'(2,2(01-7272,5=8!!8
!!"#<%B&6'(2,2(01-7272,5KE
!!"$8%&
(223-J2
!!"$%&
>121/,H,/)2(32@2*42
!!"$"#%&
*7#
!!"%&
3@*)473'42,#
!!"#%OOO-.22,'2,-42)2,9-/-:(&(26:(2,9-)(-
:+,H-*62/+,+>/:+I6-721('2,9>>1)9,>(IOOO
!!%B&6'(2,2(01-7272,5
!!"%B&6'(2,2(01-7272,5!
!!8%&
+1
8
!!
!!"8"%&/J2,0>/42(5,'*4-(496-,)496124/121216*)
!!"8"%&/J2,0>/42(5>:496''4-(421,13'12,>*/,
-.22,'2,-42)2,9-/-:(&
!!"8"%-.22,'2,-42)2,9-/-:(&+1
!!"8"%-.22,'2,-42)2,9-/-:(&1-,22)-2)+3-*-2)-*121'1
3'12
!!"8"%&/J2,0>/42(5'42@9>:))-2)+3-*-2)-*
29-8
!!"8"%&/J2,0>/42(52121)()>)(
!!"8"%-.22,'2,-42)2,9-/-:(&++>2)2,42
!!"8"%-.22,'2,-42)2,9-/-:(&+1
!!"8"%&/J2,0>/42(53'12>6'1*1-<
!!"8"%&/J2,0>/42(52)2<;
!!"8"%-.22,'2,-42)2,9-/-:(&A+*72>)A.-124+2)-*-2)-*
+1.!!"8"%&/J2,0>/42(51)(>*/,)2(
!!"8"%-.22,'2,-42)2,9-/-:(&+*/!!"8"%-.22,'2,-42)2,9-/-:(&0505050505050505
!!"8"%&/J2,0>/42(5P
!!
==
!!"%&=62427
7/,2911,,2>-,21C232,1*-:+,627>2/#!$.-
!!"%&=C62427
!!"$""%-.22,'2,-42)2,9-/-:(&62427,/-726242(2>--*1
!!"8#%
&6244-(/,01'2426-42,9+*5,21C2>-,@-6'2/2,32,1G
2>/'*'6,/292,@26-212#!$.-
!!%-.22,'2,-42)2,9-/-:(&7/,211-3-,2*2,*-7+-
6-*H-*,/->>11'2426-42,9+*1,;
!!%
&6244-(/,01'2426-42,9+*5426C--1A/)-'41,
1-726'12,:-11-32,1
!!"%
&6244-(/,01'2426-42,9+*53+4-(6/4212,
!!%
&6244-(/,01'2426-42,9+*5/)2)7/,/6*2+*G>!C>>1$
!!8"%-.22,'2,-42)2,9-/-:(&32,12>-@92)-726242(,/!!8%
&6244-(/,01'2426-42,9+*572@32,1
!!8#%-.22,'2,-42)2,9-/-:(&6-4->26#!$')(3'2
>-,@-6'2/2,32,1:'3-6-72111-7261/,/6-7'26-,2*2/2)-
)/1-7261/,/
!!""#%&=62427>*+34-7,/)2(6-4-;
!!""<%-.22,'2,-42)2,9-/-:(&624271/-911212*/1(6347
#!$')(3'2>-,@-6'2/2,32,1
!!""<8%
&6244-(/,01'2426-42,9+*5*-A-*+6(2,26-212,/+1
!!""<%&=+1
"
!!"
=
29-#
!!$<%-.22,'2,-42)2,9-/-:(&62427121
!!8%&09',',96-72,99+45'*G>>19',+,96-72,99+4
,21+*)-*62'6--4->*/,-*G2)21-633,219',2)47
7262-*)-12
!!8"%&62427121
!!8"8%&09',',96-72,99+45C62427
!!8<%&.2>62@21+,A/*712,)'4')9,62AA@9(2,)4!!8#%&09',',96-72,99+45+1
!!88%OOO-.22,'2,-42)2,9-/-:(&(26:(2,9-)(-
:+,H-*62/+,+>/:+I(2*9-244@>*/,-*IOOO
!!8<8%&+112134-((2,2*
@-6336+16-)/22)--*(2)
!!8%&09',',96-72,99+4514'3+4-(,-C--13-,)2
'627>2/G121A26-12*2,9921
!!%&/,6@2B442(
!!$%&09',',96-72,99+45N
!!88%&09',',96-72,99+45'*G,2>-A21262,2
3+4-(726'1627>2/6-12*2,9;
!!88$%&121GA272:(/,-1/-126/,/>*+34-761/4!!8#%&6331/-3@1A21->>1'@9A2)*4'2*4-(726'1
!!"%&2>-124+)2(+162@2/,A+*7@!!8%&09',',96-72,99+45+1121',99'
8
0"!!5
!!
!!%OOO/66-):244A*+7
E2/,23&>>14-,99-,9OOO
!!"%OOO244-,)-)OOO
!!"%
E2/,23&>>14-,99-,9(2/A/,/121J2/,23)2*/
>>14-,99-,9
!!"<%
E2/,23&>>14-,99-,9,212,@26/1/,/G
!!8%
E2/,23&>>14-,99-,9>2624,21)2A2*32*'G
72:2772,2,213'2;
!!"%/*/-JJ23/,/72,2,05(2/
!!"<%/*/-JJ23/,/72,2,05/@-*121/)32*'
!!"8%/*/-JJ23/,/72,2,0521211-,2)2A2*12,12>-,@-4-,992*2,
A2/4A2/4'272
!!"8%
E2/,23&>>14-,99-,9126/,/2)>-1-*.2>>1@2,9
32*',21)2A2*','16@6-7
!!8%
E2/,23&>>14-,99-,9)2(3'22)/2>/3+4-(,21
3'21-*.2G7216'),@2)2>2,213'2*-6/)2,)2A2*7214'722(4/
!!8$%OOO244A*+7
E2/,23&>>14-,99-,9)-:4/,-)OOO
!!#$%
E2/,23&>>14-,99-,9A/
!!#8%
E2/,23&>>14-,99-,93J1-*;
!!#<%/*/-JJ23/,/72,2,0532(29/2,
!!#%/*/-JJ23/,/72,2,052*26>-,99',2
29-<
!!#"%/*/-JJ23/,/72,2,052>4/126/'>/4/(72,2DD
!!#%
E2/,23&>>14-,99-,92>4/126/2121>/4/(
>-,2)3/*2,
!!##%OOO244-,)-)OOO
!!<%/*/-JJ23/,/72,2,052*26>-,,99',2;
!!<%/*/-JJ23/,/72,2,05627>2/>-,9'*'632(29/2,;22'1-*2,/;
!!<8%
E2/,23&>>14-,99-,92*26>-,99',2
!!$%
E2/,23&>>14-,99-,92121>/4/(1-*2,/
!!$#%/*/-JJ23/,/72,2,057+)'42>4/126/;
!!$8%
E2/,23&>>14-,99-,921213'2>',,21>/4/(
@2,972,262';
!!$%
E2/,23&>>14-,99-,932(29/2,>-,2)3/*2,
!!%
E2/,23&>>14-,99-,92*26
!!%
E2/,23&>>14-,99-,97+)-42>4/126/2',21>/4/(
72,262'
!!"$%/*/-JJ23/,/72,2,051-*2,/,/C2>-.-*,2,/;
!!8"%
E2/,23&>>14-,99-,93'26-7'2
!!"%/*/-JJ23/,/72,2,05/:1627>2/212',
!!"<%
E2/,23&>>14-,99-,91-:'24/1-*.2.'*'C2,9
!!"%
E2/,23&>>14-,99-,91-*2,/,/3'2
!!"%/*/-JJ23/,/72,2,05++1242':27'627>2/>*+.-1.!!"%
E2/,23&>>14-,99-,9+12121:'32.2>@-*
!!"8%/*/-JJ23/,/72,2,05+1121
!!"%
E2/,23&>>14-,99-,9+1A/P2121)2(3-*.2@2
!!8%/*/-JJ23/,/72,2,05C-4:+7-121
!!$%/*/-JJ23/,/72,2,050(2,)6(21-5
!!8
=
!!"#8%
12',,-9-*/J2/,+*4/2,262427A/
!!"<"%/*/-JJ23/,/72,2,05CB62427
!!"<%
12',,-9-*/J2/,+*4/2,26/(2
!!"<8%/*/-JJ23/,/72,2,0524(27)'44/42(
!!"$8"%
12',,-9-*/J2/,+*4/2,2:27,/2121,217/,21
32,'2,6/1/
!!""%/*/-JJ23/,/72,2,05@-*
!!""%
12',,-9-*/J2/,+*4/2,2>2624>>*-732'
!!"$%
12',,-9-*/J2/,+*4/2,2)/2,217+(+,
1-4'4'62,6>>
!!""%
12',,-9-*/J2/,+*4/2,26+2121,212,@2>2624
>*+.-116'
!!""%/*/-JJ23/,/72,2,05>*+.-116'>-;
!!""#%
12',,-9-*/J2/,+*4/2,22121*62,72:27
6+7-(/,9C*+,942(
!!""%
12',,-9-*/J2/,+*4/2,21-42>262C/
29-$
!!""%
12',,-9-*/J2/,+*4/2,2)'4'>-,)2A2*122
)/2+*2,9)2(7/,2>(>-:2(12,1+)212'','1>*+.-116'
!!"""%
12',,-9-*/J2/,+*4/2,2726242(,@26-12*2,9
2121-,9+1>*+.-116'-42()/:27>'*12,)242762'212',
!!"""#%
12',,-9-*/J2/,+*4/2,2'@2,92121:+,A'6!!""Q)/-)"""%/*/-JJ23/,/72,2,052)2>-:2(2,21
42>+*2,,@-;
!!""$%
12',,-9-*/J2/,+*4/2,221)!!""%/*/-JJ23/,/72,2,052)2:+,+(21;
!!""8#%
12',,-9-*/J2/,+*4/2,221)-42(
!!"""8%
12',,-9-*/J2/,+*4/2,2124')/2)/>-:2(12,3/41->-,@22',',9*'9/)/2923',91!!""%/*/-JJ23/,/72,2,051242'2)-*1+)>*+.-142/,26/,9
!!""88%
12',,-9-*/J2/,+*4/2,2:+,+(,@2##
!!""8%
12',,-9-*/J2/,+*4/2,2>*+.-1
!!""8%
12',,-9-*/J2/,+*4/2,2>*+.-131##
!!""88%
12',,-9-*/J2/,+*4/2,23/4-1->-,@22>*+.-1
)/226/,912,1-22')/923',912,
!!""#8%/*/-JJ23/,/72,2,05)/923',912,
!!""#8%
12',,-9-*/J2/,+*4/2,2+++
!!""<%/*/-JJ23/,/72,2,0542/,4221242'1+)>*+.-1'42/,
!!""<"%
12',,-9-*/J2/,+*4/2,2(773-'41-7'42
7'42>-,)2>22,>*+.-1')/26/,912,/1'>*+.-1
!!""$%
12',,-9-*/J2/,+*4/2,2>26'>-*3-42,.22,'
@2,93'22121>-,/,9
!!""$%
12',,-9-*/J2/,+*4/2,26-32312212,42(2)-
3-42,.2>-,92,1'2,42)2,9
!!""$<%
12',,-9-*/J2/,+*4/2,22)-1-3-4'212,
)/923',912,','16-7'2>*+.-122'26/,9
!!""<%/*/-JJ23/,/72,2,051242'21213+4-(126/:+,+(42>+*2,,@-
3+4-(6@-,9+1
!!""8%
12',,-9-*/J2/,+*4/2,221)-*42(
!!"%
12',,-9-*/J2/,+*4/2,2,2,/2121:'327/,21
12)/2
!!"%/*/-JJ23/,/72,2,052>/>-,@22',',9*'9/'7-7,29
923',942
!!""$%/*/-JJ23/,/72,2,054266-124/)2>21-',',92,!1-*'9/2,
6-124/12,;
!!"8%
12',,-9-*/J2/,+*4/2,222(
!!"<"<%/*/-JJ23/,/72,2,056+:27,-121;
!!"<$%
12',,-9-*/J2/,+*4/2,2(7721>-*42(
!!"<8%
12',,-9-*/J2/,+*4/2,22121-,9+1,2,/
!!"<8$%
12',,-9-*/J2/,+*4/2,2(2,16@-A/
!!"$%/*/-JJ23/,/72,2,05C-4:+7-121
!!"$8%
12',,-9-*/J2/,+*4/2,20@5
!!"%/*/-JJ23/,/72,2,050(2,)6(21-5
!!"%
12',,-9-*/J2/,+*4/2,203+C5
!!#
29-
F
"!!"%-.22,'2,-42)2,9-/-:(&62427121
"!!"%-.22,'2,-42)2,9-/-:(&2*/,/-7-6/,A2)(3+4-(
)/9',212,
"!!""8%-.22,'2,-42)2,9-/-:(&3+4-(2121A212,>-62,2,
3-4/2,244@'
"!!"%&09',',96-72,99+45?
"!!"%-.22,'2,-42)2,9-/-:(&C-4:+7-121
0!!5
"!!
"!!$%&624C2(3/,/24/04+*2.2(50(2,)6(21-5
"!!$""$%&624C2(3/,/24/04+*2.2(5493-'41,211>',@-,+6/*/
*-6/-*/722,
"!!$"8%-.22,'2,-42)2,9-/-:(&62427
"!!$"8$%&624C2(3/,/24/04+*2.2(5633)(3'2*-6/>726/(,+
6/*/91
"!!$"<%-.22,'2,-42)2,9-/-:(&6347,/-21213'2,+*-6/'
2>-6-3'4,@"!!$"Q)/-)$"8#%-.22,'2,-42)2,9-/-:(&,/-2'+
1-;
"!!$"8#%&624C2(3/,/24/04+*2.2(52'+
"!!$""%&624C2(3/,/24/04+*2.2(561*9,/211)(67>/,+6/*/
"!!$"$%&624C2(3/,/24/04+*2.2(5>3/42,13'2*-6/2*/,/)/2
14'2**
"!!$""%-.22,'2,-42)2,9-/-:(&7/,211-3-,2*2,*-7+-
6-*H-*121
"!!$""$%&624C2(3/,/24/04+*2.2(5+1
"!!%-.22,'2,-42)2,9-/-:(&12162@2273/432:1'>)4',,
62@2:*/2>-726242(,@"!!%&624C2(3/,/24/04+*2.2(5+1
"!!%-.22,'2,-42)2,9-/-:(&1213+4-(6-72161*962@2)(
3'41,
"!!""<%&624C2(3/,/24/04+*2.2(5+1
"!!""%&624C2(3/,/24/04+*2.2(517,6/42>,@-*
"!!%-.22,'2,-42)2,9-/-:(&(,4>2621212)-3'2
*88'@96/42>,@->-62@2)(3'41,)
"!!8<%&624C2(3/,/24/04+*2.2(5++++
"!!8"8%&624C2(3/,/24/04+*2.2(5P
29-
"!!8<%-.22,'2,-42)2,9-/-:(&C-4:+7-121
8
"!!
?0K5
"!!$%E&
=
"!!$#%/*/-JJ23/,/72,2,05CB62427
"!!$<%/*/-JJ23/,/72,2,05/@-*
"!!$"8%E&=
K
"!!#%E&
05
"!!%E&
"!!$%/*/-JJ23/,/72,2,05)2A2*>26'32*'
"!!88#%E&
=
"!!8"%E&5
"!!8"%/*/-JJ23/,/72,2,056272/@-*6-42723-*>'262.'921@-*
8
"!!"
"!!"8%>>13292,)2+(,'*)2*/,23@227/**')/,62427
"!!"8"<%/*/-JJ23/,/72,2,05CB62427
"!!"8""%>>13292,)2+(,'*)2*/,23@227/**')/,A/127/,1C2
>-42*262,6+1
"!!"8""%>>13292,)2+(,'*)2*/,23@227/**')/,6347C2')(
:-17-72,92)2321/
"!!"8%>>13292,)2+(,'*)2*/,23@227/**')/,3/42)(C2>4*6,
)/23-*321/>4213/42+421)/2.2)/321/341
"!!"8<%>>13292,)2+(,'*)2*/,23@227/**')/,321/2C4'.2)/
)"!!"8"%>>13292,)2+(,'*)2*/,23@227/**')/,7:772,2'
"!!"88#%/*/-JJ23/,/72,2,05(772)-*6+162721-;
"!!"88%>>13292,)2+(,'*)2*/,23@227/**')/,)"!!"88"#%>>13292,)2+(,'*)2*/,23@227/**')/,)(:-12C4
7-72,9)"!!"8<<%/*/-JJ23/,/72,2,053+4-(6-,12,32:1'>21;;
"!!"8<"%/*/-JJ23/,/72,2,056@:(-:1)'4'
"!!"8<"%>>13292,)2+(,'*)2*/,23@227/**')/,A/)(+1
29-
"!!"8<"#%>>13292,)2+(,'*)2*/,23@227/**')/,64(917>
"!!"8<#%>>13292,)2+(,'*)2*/,23@227/**')/,>9142>>46*,
6+1>421
"!!"8<%/*/-JJ23/,/72,2,05++++1
"!!"8<8#%>>13292,)2+(,'*)2*/,23@227/**')/,6+*@3/26242
>'262>9,/
"!!"8<8#%/*/-JJ23/,/72,2,0521>-
"!!"8$%/*/-JJ23/,/72,2,05A2(27
"!!%>>13292,)2+(,'*)2*/,23@227/**')/,A/4-((*6+A
C2*->)AC*/-*;
"!!"%/*/-JJ23/,/72,2,05.2>@-*
"!!8%/*/-JJ23/,/72,2,05)24276-*H-*2)2
"!!"%>>13292,)2+(,'*)2*/,23@227/**')/,1272,2;
"!!$%/*/-JJ23/,/72,2,05)2427
"!!"8%/*/-JJ23/,/72,2,052**7@
"!!%/*/-JJ23/,/72,2,05/4//-6
"!!8<%>>13292,)2+(,'*)2*/,23@227/**')/,16@*@
"!!#"%/*/-JJ23/,/72,2,05+1
"!!"#%>>13292,)2+(,'*)2*/,23@227/**')/,)-42A/
"!!"<%>>13292,)2+(,'*)2*/,23@227/**')/,@92)+3-2)242
"!!""%>>13292,)2+(,'*)2*/,23@227/**')/,>)A)"!!"%>>13292,)2+(,'*)2*/,23@227/**')/,+1)(.'7>"!!8"%>>13292,)2+(,'*)2*/,23@227/**')/,1P
"!!"%/*/-JJ23/,/72,2,056272
"
"!!
!!8%
>>1*+7>/,!.-42/@2J&7(/62427
!!88%
>>1*+7>/,!.-42/@2J&7(/A/,21,@
!!88$%
>>1*+7>/,!.-42/@2J&7(/3-*1-,22,6+1
!!8<%/*/-JJ23/,/72,2,05CB62427
!!8<%/*/-JJ23/,/72,2,05/@-*
!!8"#%
>>1*+7>/,!.-42/@2J&7(/:27,/
!!8%
>>1*+7>/,!.-42/@2J&7(/6+1127/2)-
726242(
!!8"$%
>>1*+7>/,!.-42/@2J&7(/)/72,2-*)2>26+1
@905,2)-@9-*4-3/(
!!8"""%
>>1*+7>/,!.-42/@2J&7(//2)21-7261/,/
!!8"8"%
>>1*+7>/,!.-42/@2J&7(/'134,6-73/42,,/
!!8"%
>>1*+7>/,!.-42/@2J&7(/14'6@C2
>-73-'42,1-6-4'*'(2,3-*321/21(/*34,$7:77,-1
!!8<Q)/-)8<8%/*/-JJ23/,/72,2,05)2(6-7214-.2*
6+1;
29-
!!8<"%
>>1*+7>/,!.-42/@2J&7(/)2(
!!8<"8%
>>1*+7>/,!.-42/@2J&7(/69-*'1
!!8$#%
>>1*+7>/,!.-42/@2J&7(/1/,/>-,9'*'6'1
3(9,6+1+*932*'6@,21)/2C2>-73-'42,6+1)476/6-7
!!8$8%
>>1*+7>/,!.-42/@2J&7(/6+2)-:2*2,@2
!!"%/*/-JJ23/,/72,2,056+17-72,9)2*/2C246/42>1-;
!!"<%
>>1*+7>/,!.-42/@2J&7(/6@A(7-,2,96+1
2:
!!"%
>>1*+7>/,!.-42/@2J&7(/>-,9'*'66347,/
C21-7261/,/6+1
!!<%
>>1*+7>/,!.-42/@2J&7(/6/42>6@>',2)-
921:+JC2>-722'2,
!!"%/*/-JJ23/,/72,2,05(7776-424'72:27'1-,2C2
>-42*262,6+1
!!%
>>1*+7>/,!.-42/@2J&7(/>612,96@,21C2
>-73-'42,6-:2*21-6-4*'(2,
!!8#%
>>1*+7>/,!.-42/@2J&7(/6@A(7
!!88%/*/-JJ23/,/72,2,05.2)/,@-
!!8%/*/-JJ23/,/72,2,052)2726242(1-
!!#8%
>>1*+7>/,!.-42/@2J&7(/6@21'>)*-6/>)
.'242,
!!$"8%/*/-JJ23/,/72,2,05,2>-;;
!!8$%
>>1*+7>/,!.-42/@2J&7(/14'2)-
>-73-'42,@9*2,6216/,@2)2(3421'6+2)-726242(126/'
!!%/*/-JJ23/,/72,2,05>-42*262,62*3'42,,/.!!"%
>>1*+7>/,!.-42/@2J&7(/A(7
!!%/*/-JJ23/,/72,2,05/1'2*/1(2C243'42,
!!%/*/-JJ23/,/72,2,051242'6-3-4'7'1-,2*+4432:1
!!"$%
>>1*+7>/,!.-42/@2J&7(/1>)3'42,3*>;
!!8%/*/-JJ23/,/72,2,05!!
!!88%/*/-JJ23/,/72,2,05273/12*/1(2C243'42,
!!#%
>>1*+7>/,!.-42/@2J&7(/+1
!!<%/*/-JJ23/,/72,2,056'>2@2321/2105
!!%
>>1*+7>/,!.-42/@2J&7(/+1
!!8%
>>1*+7>/,!.-42/@2J&7(/6@C2)'4'
!!%
>>1*+7>/,!.-42/@2J&7(/14'3*>>26/,,
!!8#%
>>1*+7>/,!.-42/@2J&7(/1/23/,:2,9341
!!8<%
>>1*+7>/,!.-42/@2J&7(/+1
!!%
>>1*+7>/,!.-42/@2J&7(/(-(-(!!%/*/-JJ23/,/72,2,05+1
!!%
>>1*+7>/,!.-42/@2J&7(/P
!!%/*/-JJ23/,/72,2,055
!!%/*/-JJ23/,/72,2,05C-4:+7-
"
!!
29-"
LAMPIRAN
!"#$%&'()*'+,
-.-/0-1,2"3
4'$'/
'.'4/.5)56-/-$$..+-17
"#$%&'4'$'/
!22"#'81%-$
!9 "#'81%-$/'%$$..:(;/+
!9"#<)%
%4-/=(6>
2"#<)%
%4-/=*-.').-1$5$-'64/.6-7
9"#'81%-$?
9"#'81%-$@
9 "#<)%
%4-/=((((6
2 @
@A
3B3C
"-D'3')5')-$'*'):-%-E8#)'6/%)'$::66')F'%$
5154)%':','6'6056''D56G0'+'1'5*%.-)*'F'1G''4.-/%5'):
.-$0':'%'.%'6/'456*'$'/.-1/(8()')0'+'1')0%$')'605'0(5E8-15)564%4-/
.-):5154')'6'5)
9 "#4'$'/
"#/%)'60)'1')561-/(-4-1;-1
9"#)'&%1(8<41%/-*')=(6
!"#0$-80:%*.-/%5'):
"#)'&%1(8<41%/-*')= 2
9"#)'&%1(8'*-6'4-1;-17
"#4'+'5)D566'4%5
222 "#)'&%1(8<41%/-*')=(6
2 22"#)'&%1(8<41%/-*')=*'8(66-7'6'6)'/.'6*'86-51D6
5
2 99"#'''8
2 !"#)'&%1(8<41%/-*')=>
2!9"#64'+'6$5'1*5$5
9 9"#)'&%1(8<41%/-*')=4(1%,'6'6E'1%0'+'1'5*%.-)*'F'1
'6D5/.'$'6,5)D56$':%4-6'$%
929"#'6'6)'60+1''4)'/'4%'.'+9! !"#)'&%1(8<41%/-*')=(6'6.-*'8*.,>
9"#(6
9
':-
9 "#D%8'</'1')=
"#D%8'</'1')=)'6')+'4%6%)%
"#D%8'</'1')=6'$'550'88'1:'4(6'*'-F-6/')'
'6'5)'6
!"-D'3')5')-$'*'):-%-E8#4'$'/
2 "-D'3')5')-$'*'):-%-E8#8'1:'4(6550'86/')-7
2"-D'3')5')-$'*'):-%-E8#*'F'14(66-7
29"#D%8'</'1')=E()(8)+''85)$-.'46%'0-$%4(68'1:'
'.%8'1:')'%64-6'1'):D'*%)'650'88'1:'6'
*'F'14(60($-862 "-D'3')5')-$'*'):-%-E8#(((+:50($-850'86
*'F'14(6))0'6%'H'$'6')'*--FF-E
2"#D%8'</'1')=.'45/'E'//')'+22!"-D'3')5')-$'*'):-%-E8#6'$'5)650'88'1:-56-)-
05'.-$'1'4')4(6D2 "#D%8'</'1')=4'/.'%0%$'.5)'60($-850'862 "-D'3')5')-$'*'):-%-E8#+-16
9"-D'3')5')-$'*'):-%-E8#6-E5'$%05'.-$'1'4')4(65
D*6)8'1:-)+-8'1:'-16%)%
"#D%8'</'1')='.%%'.05$')6-)-H'0-)*'4'/'$'8
0')+'64'):'+:)'650'8'*'+:8'1:')'%6'*'+:8'1:'515)
22"-D'3')5')-$'*'):-%-E8#4005'6'66-)-05'
.-$'1'4')4(6
"-D'3')5')-$'*'):-%-E8#6'$'550'86*'F'10'6%4(6
'H'$'6')0-150'8
22 "#D%8'</'1')=(6'6'6H'.-$'1'4')D--1%/'6'4%8
)515$
2 "-D'3')5')-$'*'):-%-E8#4'/'6'6
2"-D'3')5')-$'*'):-%-E8#6'6.-$'1'4')4(6'506)
.-$'1'4')'6'5)5
2"#D%8'</'1')=''8'85
22"-D'3')5')-$'*'):-%-E8#<+=
2
2
I
@
3@3
!"@#&5$6%F$+<$'):6'H%=4'$'/
! "-D'3')5')-$'*'):-%-E8#4'$'/
"@#&5$6%F$+<$'):6'H%=4'+')'6/%)'$():$'86)./-)54$%.
0')60$-84%/.')')7
@#&5$6%F$+
':-
2"-D'3')5')-$'*'):-%-E8#0:4'+'0'E65.4%4-/
"@#&5$6%F$+<$'):6'H%=)'6/4564-1;-162"@#&5$6%F$+<$'):6'H%=D'.+-4+'()$%)"-D'3')5')-$'*'):-%-E8#'H64-)*64'+'0'E65.)+9 "@#&5$6%F$+<$'):6'H%=)'6F'%$0'E65.D-6 "-D'3')5')-$'*'):-%-E8#+-16
"@#&5$6%F$+<$'):6'H%=D'.+@#&5$6%F$+
9"@#&5$6%F$+<$'):6'H%=*'.
!"@#&5$6%F$+<$'):6'H%=/E/)-0$8056'F'%$
2"-D'3')5')-$'*'):-%-E8#6D'.4'+'015D-1-4(1-)%-
29"@#&5$6%F$+<$'):6'H%=(6
2 "-D'3')5')-$'*'):-%-E8#0$5/:6$:
9"-D'3')5')-$'*'):-%-E8#/%)'66-0-)'1')/'456
4-1;-1
9 "@#&5$6%F$+<$'):6'H%=(6D'.
9!"@#&5$6%F$+<$'):6'H%=(6*'80$-8/456
"-D'3')5')-$'*'):-%-E8#.'44H(1*4-1;-1'.-7
"-D'3')5')-$'*'):-%-E8#J=
222"-D'3')5')-$'*'):-%-E8#J=
2"-D'3')5')-$'*'):-%-E8#(6*80($-84%/.')/%)'6
4-/'64-/5$2"@#&5$6%F$+<$'):6'H%=4(11+*65'1D'.
2"@#&5$6%F$+<$'):6'H%=D'.4'+'1+
29"-D'3')5')-$'*'):-%-E8#(6
2 "@#&5$6%F$+<$'):6'H%=@33
9"@#&5$6%F$+<$'):6'H%=<+=
9"@#&5$6%F$+<$'):6'H%=
"@#&5$6%F$+<$'):6'H%==
"-D'3')5')-$'*'):-%-E8#4'/'
9
@3@3@
K
92"#8'%.'8/'165/%</$6-):'8='465/
92 "#8'%.'8/'165/%</$6-):'8=)'6')+'4%6%,6-)'.'
4-1;-1'60($-8'EE-44
992"-D'3')5')-$'*'):-%-E8#4'$'/
999"-D'3')5')-$'*'):-%-E8#4-1;-10($-8'EE-44'.-
6'6
9 !"#8'%.'8/'165/%</$6-):'8=0%$'6$%E6.1(:1'/4...
%''6').'.'16')H%)*(HE'))('EE-448-
4.-E%F%-*'*;%E-,.'8(1F%$9 9"-D'3')5')-$'*'):-%-E8#.EE$%-)4-/5'0($-8056'
4...6'6
9"#8'%.'8/'165/%</$6-):'8=.E$'%)0($-8056'
':-2
99"-D'3')5')-$'*'):-%-E8#/%)'66-0-)'1')1-/(-
4-1;-1
9 9"#8'%.'8/'165/%</$6-):'8=(6
2"-D'3')5')-$'*'):-%-E8#6'654-1*').'44H(1*4-1;-1
'.-7
2!"#8'%.'8/'165/%</$6-):'8=.'44H(1*'6
50'8.'44H(1*
29 "-D'3')5')-$'*'):-%-E8#(6*80($-8/'456
!2"-D'3')5')-$'*'):-%-E8#(66'6*80($-8056'4%4-/
64-1;-1
! "#8'%.'8/'165/%</$6-):'8=6-D'.6'6-):(6*5$5
9"#8'%.'8/'165/%</$6-):'8=(6*8>
2"-D'3')5')-$'*'):-%-E8#4'/'6'6
2
3C
"-D'3')5')-$'*'):-%-E8#4'$'/
!"-D'3')5')-$'*'):-%-E8#'*-/'4'$'8'.-+-16
2"-D'3')5')-$'*'):-%-E8#)%-*1..6/')-7
22"#6'&/')5'54'):.1%)-1-$$+-)%E(/6-8'0%4')%)6*'1%
/')')'6(1*-1''5.5)*%6-*'%0%'4'.5)'*'D5'$
2 "LLL%44-*E'$$F1(/#6'&/')LLL
2! "LLL%44-*E'$$F1(/#6'&/')LLL
2"-D'3')5')-$'*'):-%-E8#8')'1.-4')')0-$%')4-E'1'
F'*%.8
2 "-D'3')5')-$'*'):-%-E8#))6'/%'6').(46)1%00()
-14-05
22"#6'&/')<:5'/54'):=)(F'
29"-D'3')5')-$'*'):-%-E8#2 9
!
@3
2 !"#8'4)'804'1%D5<4-:'/'5'1'=)515$$:-):(66')%*
.-)::5)'6'4-;-1'6'68'4)'8..64-:'/'5'1'
4-0'00'1556'1%*0(4$-.'45-154'60($-8()6''65)E%'64'80(4$'/''6'6*'8
.%)*'856'148'8'05*%)0%4/'%$
9 "-D'3')5')-$'*'):-%-E8#/%)'66-0-)'1')1-/(-
4-1;-16'6
':-9
92"#8'4)'804'1%D5<4-:'/'5'1'=0($-8
"-D'3')5')-$'*'):-%-E8#4'$'/6'6
.'44H(1*)+-'6'6)6$-'6'.-7
.'44H(1*'6'66-78'4)'8D-$'8
(64'+'*805$6)
6'6.5)+-%*):')8'4)'84'/-'5
8'4)'8
4'+'65'14-1;-1*$5
22"#8'4)'804'1%D5<4-:'/'5'1'=)515$'60($-8().5)
E'/)-0(4.5)$-8()$'8$:-):(66')$':%
22"-D'3')5')-$'*'):-%-E8#'6'6:5)-%*'.-
222"-D'3')5')-$'*'):-%-E8#8'4)'8D-%*):').'44H(1*)+229"#8'4)'804'1%D5<4-:'/'5'1'=8'4)'8
22 !"-D'3')5')-$'*'):-%-E8#D'.4'+'/'4564')-'6'6
5)D566)4-/5$-
2!"-D'3')5')-$'*'):-%-E8#6'6E50-/'4566)%*'6'6
222M*%-*22"-D'3')5')-$'*'):-%-E8#-)48'85
*8()6)6.EE$%-))(/0(1 6'6
2"-D'3')5')-$'*'):-%-E8#(6*86-6'67
2"-D'3')5')-$'*'):-%-E8#-)48'85'6'66-)-4%:)(5
6.EE$%-) *$50150($-84%:)()64-1;-15
2"-D'3')5')-$'*'):-%-E8#4'+'65'1*$56'6
29 "#8'4)'804'1%D5<4-:'/'5'1'=(6*'80($-86'4%8
0')+'6
292"-D'3')5')-$'*'):-%-E8#4'/'6'6
299"#8'4)'804'1%D5<4-:'/'5'1'=0+2 9"-D'3')5')-$'*'):-%-E8#<H';-=
9 3@
9 "#'.'/'4'$'8570($-85$%44-6'$%$':%6'4%)%
929"..6.'1%1'D'3!N'6D5/.'56
*%8'.546')
9"#515$0($-80')57
99"-D'3')5')-$'*'):-%-E8#'6'6'1%68*')D5/$'8)+-
0-1'.-7
92"..6.'1%1'D''1%6820-1D5/$'8,, 2
99"-D'3')5')-$'*'):-%-E8#/%)'66-0-)'1')1-/(-
4-1;-1
"..6.'1%1'D'(6
9"..6.'1%1'D'/E//')'+'7
"-D'3')5')-$'*'):-%-E8#6'6$(:/-%)(FF$%)-$8/%)'6
()6)6'6
2"..6.'1%1'D'E50'0'$%6*%6
2"-D'3')5')-$'*'):-%-E8#(6D'.-166'6
':-
299"..6.'1%1'D'(6
"-D'3')5')-$'*'):-%-E8#)('8$%06)'8$%)+-'.-6'67
9!"-D'3')5')-$'*'):-%-E8#6'64-1;-1)%-8'):6-7
"..6.'1%1'D''$'8'%+-6-7
2"-D'3')5')-$'*'):-%-E8#'6'61-4'1*$54-1;-1)%*8()
0:854'+'
!9"..6.'1%1'D'(6
"..6.'1%1'D'*%6E50'$':%
"..6.'1%1'D''6'6*81-4'1
9"-D'3')5')-$'*'):-%-E8#(6
29"-D'3')5')-$'*'):-%-E8#4'$'/6'6
E50-'6'6:6)%-0$!5'*-2D5/$'8+:0-10-&'
+:/')--166'6
%:'56$5E'/.51*.$'D5/$'8,, 2
(64'+'8'.546)%:')%--16
(66'64'+'*88'.546)
4'+'65'14-1;-1*$5
29"LLL-D'3')5')-$'*'):-%-E8#8'4E8'):-*8-
E();-14'%()(.%E(O8'.546')0%$*'))('8')'1')OLLL
C@?
99"..6.'1%1'D'461:)%/'4'$'8$'%).$'6*%6=
92!"-D'3')5')-$'*'):-%-E8#.-)+''+:4'/')%-0$)0'.6'67
99"..6.'1%1'D'05$')
!"..6.'1%1'D'/%)'6($():$-1:64-:-1'
2"..6.'1%1'D''5*%*8')+')%.-)%):<'):-$=
2"-D'3')5')-$'*'):-%-E8#'6'6*855.'6'5))%-4'.'%
0$)0'.-7
22"..6.'1%1'D'4/.'%0$)
"-D'3')5')-$'*'):-%-E8#6'64-0-5$)+-D5/$'8515:%
.-):'):65'))%-1/ !!26-7
99!"..6.'1%1'D'8''8
"..6.'1%1'D''6'6'/0'8450'6'5)8'1%54-0'0)65)D5666')
.-)*.)N0-$')D'%65D-)%4$(1%
29"-D'3')5')-$'*'):-%-E8#6$(:6*10$)$:4'/'6)
D5/$'8'6'65
9"#((,.'5$'8
"..6.'1%1'D'8''84-0'0/450-$5/05'450'6'5)
M*%-* "#)%6-)'1($$0'E64'/.'%D')5'1+,*')
55.0'$%6
!"..6.'1%1'D'4'105$') +:D*E'/5
29"..6.'1%1'D''6.-6-11($$0'E6*8D'584:57'6D-D'46')5)5):
15:%6-17
':-!
2"#'6
!"..6.'1%1'D'(66$5:%54'+'E50'-8
29 "..6.'1%1'D''$'8'%'6D'*%$'
29 "#F%E50'4-/'6
2 29"..6.'1%1'D'+:.1(D-6.-):'):65')/'4%84'/'D-1/E/*
2!9"..6.'1%1'D'65)E%6%1'.$'6D*'60'$')E-)%
2"..6.'1%1'D'H'*58'65)+'<8%)6=
29"#A4+-):'8'*'..6)%)')%4+4-/'6
22"LLL#'**-*#LLL
2 9"#)510($-80')5..6.1'D')515$-.$'%).'*')51
2992"#4'$'/
299 9"..6.'1%1'D'HG65/4'$'/
299 "#'/%6/'4-46%)'64-/'6
29 !"..6.'1%1'D'(6
29 "#>,,0-4(6.:4'+'1+1-/(-4')'
29!9"..6.'1%1'D'(6-):6%5=
3
KAI
9"
3:8'44')#..6D(8($'44G/65/E%6F%1%9 2"A%1%-&&'0%)%/')')<=HG4'$'/
9 !"
3:8'44')#..6D(8($4%4-/.1%/'1%(;-1F$(H
92"
3:8'44')#..6D(8($0($-8($():'6
992"A%1%-&&'0%)%/')')<=4-1;-16-E$%-)7
99 "
3:8'44')#..6D(8($4-1;-1
92"A%1%-&&'0%)%/')')<=(((6-D'.+-14+/'456)')%
99"
3:8'44')#..6D(8($(6
9 "A%1%-&&'0%)%/')')<=0($-84+/'4564-1;-17
"
3:8'44')#..6D(8($0($-84%$'6')
"A%1%-&&'0%)%/')')<=-1%/'6'4%8+-1
9"
3:8'44')#..6D(8($4'/'4'/'
!"A%1%-&&'0%)%/')')<=6'E$%-)'*'056'4...'67
! "
3:8'44')#..6D(8($'6'*'
!9"A%1%-&&'0%)%/')')<=4-$'$5056'4...56'.E/')'4-$'%)
4-1;-17
22"
3:8'44')#..6D(8($6'5)-1.-1)%':''')%*')
D515H'):
9!"
3:8'44')#..6D(8($.-):51540-4'1
2"A%1%-&&'0%)%/')')<=0($-8-):(66')'6)(/-4%)0%$-056'
4...50-1'.'+-1
9"A%1%-&&'0%)%/')')<=(64+1'4'*'80($-8056'5
9 "
3:8'44')#..6D(8($(66'4%8
"A%1%-&&'0%)%/')')<=4'/'
':-
9
3@
@@3@3
"..60':')*'(8)51*'1%)'0+''/%115*%)4'$'/
"..60':')*'(8)51*'1%)'0+''/%115*%))6/6$:
!9"..60':')*'(8)51*'1%)'0+''/%115*%)6'/%)6H'
8'.546%1'.G85'):'8$%,0'8$%N.E
!22"A%1%-&&'0%)%/')')<=HG4'$'/
!99"A%1%-&&'0%)%/')')<=8'.546%1'
! 9"..60':')*'(8)51*'1%)'0+''/%115*%)46'):4-/5'
)'/'+:)6*%8'.546%1'*-*$/4-)'1'%.-$'1'4')
9"..60':')*'(8)51*'1%)'0+''/%115*%))6/6$:
5.*'-6')4-)'1'%54-/5'
29"A%1%-&&'0%)%/')')<=)'/'5'*'6-177
22"..60':')*'(8)51*'1%)'0+''/%115*%))'/'5'*',
'.%*$/4-)'1'%.-$'1'4')%)*%*;%*5*229!"A%1%-&&'0%)%/')')<=*'8*'F'1*'$'/*'F'1/6$5/'61-*%
'67
299"..60':')*'(8)51*'1%)'0+''/%115*%)*8
9 "A%1%-&&'0%)%/')')<=4-)6')0'E65.6'4+*5$5+-1
922"A%1%-&&'0%)%/')')<=0($-8'677
92 9"..60':')*'(8)51*'1%)'0+''/%115*%)6-D'.+9"A%1%-&&'0%)%/')')<=0($-84-)4-/5$'
"A%1%-&&'0%)%/')')<='*%4%)%'*'/'4'$'8$'
"A%1%-&&'0%)%/')')<=%)-1)-$'6
"..60':')*'(8)51*'1%)'0+''/%115*%)(6
22"A%1%-&&'0%)%/')')<=)'.-E')E-$$':%)%
2"A%1%-&&'0%)%/')')<=0($-8&%.6')'6F%$-5
2"A%1%-&&'0%)%/')')<=$'/0'$'
2 "A%1%-&&'0%)%/')')<=)')%4-)4-/5$'+-1
2"A%1%-&&'0%)%/')')<='6*'.')%
9292"..60':')*'(8)51*'1%)'0+''/%115*%))6&%.6')/E/
/')'7
99"A%1%-&&'0%)%/')')<=6$%66')').'45E(/.1-44
99 "A%1%-&&'0%)%/')')<=4-)(
99 "..60':')*'(8)51*'1%)'0+''/%115*%)(6D.
92"..60':')*'(8)51*'1%)'0+''/%115*%)0$8$'
92"A%1%-&&'0%)%/')')<='60($-877
99"A%1%-&&'0%)%/')')<=6'$'5'6E(/.1-44D'*%&%.5
9 "A%1%-&&'0%)%/')')<=$'/0'$'
..60':')*'(8)51*'1%)'0
2"A%1%-&&'0%)%/')')<='*''6E()(8'8$%056')'8$%*-):')
.E)%7
229"A%1%-&&'0%)%/')')<=777
2"..60':')*'(8)51*'1%)'0+''/%115*%)8/'*85$'%/%0
D0*'$%6.E
':-
222!"A%1%-&&'0%)%/')')<='*-1D-*'$'/.-$'1'4')%)*%;%*55)56
.E
22 "..60':')*'(8)51*'1%)'0+''/%115*%))'/')%)'*'8
56'1'1%680'6%'H'$)+29"A%1%-&&'0%)%/')')<=/'645*)+-7
29"..60':')*'(8)51*'1%)'0+''/%115*%)*'5*0*').E
29 !"..60':')*'(8)51*'1%)'0+''/%115*%)'1%5/'4''6
0($-84-$'1'4)'56'1'1%680'6%'H'$6.*.'450'15'*-*$/4-)'1'%.-$'1'4')
2 "A%1%-&&'0%)%/')')<=)'/'*'5*5'6*-.5)*'$'/*'F'1
.E
2 9"..60':')*'(8)51*'1%)'0+''/%115*%)(68$'40D
4/'%$.E
2! "..60':')*'(8)51*'1%)'0+''/%115*%))'/')'/')%
*'8*'F'1
2! "A%1%-&&'0%)%/')')<='6*-$''*'$'/*'F'1.%)D'/')
2 "..60':')*'(8)51*'1%)'0+''/%115*%))')%D'.)'
-):(66'4%)%
2"..60':')*'(8)51*'1%)'0+''/%115*%)*'$'/4-)'1'%
.-/%)D'/6'08:).%)D'/')'*22 "..60':')*'(8)51*'1%)'0+''/%115*%))'-):(66'
E-'6')$'.(1')
229"A%1%-&&'0%)%/')')<=0-1'.')('8$%+-17
29 "..60':')*'(8)51*'1%)'0+''/%115*%)2/568$'40
8D%4/'%$
222 "A%1%-&&'0%)%/')')<=(('*-1/(8*/568$'4
229"A%1%-&&'0%)%/')')<=%):'6')/568$'4'*%
229"..60':')*'(8)51*'1%)'0+''/%115*%)6
2 "A%1%-&&'0%)%/')')<='*'D-*'$'/.-$'1'4')%)*%;%*5)%
2 22"..60':')*'(8)51*'1%)'0+''/%115*%)'.%0%$-)')6
05'.-$'1'4')0+6)'/'6*-$2 "A%1%-&&'0%)%/')')<=E()(8)'/'+'):'*6-5
2"A%1%-&&'0%)%/')')<=+'):)%'*'D22"..60':')*'(8)51*'1%)'0+''/%115*%)
22 !"..60':')*'(8)51*'1%)'0+''/%115*%)
3
@?@@
2222"..60':')*'(8)51*'1%)'0+''/%115*%)
@
222"..60':')*'(8)51*'1%)'0+''/%115*%)33@?
@
22 !"..60':')*'(8)51*'1%)'0+''/%115*%)A?
22 "..60':')*'(8)51*'1%)'0+''/%115*%)@@
?@
22 2"..60':')*'(8)51*'1%)'0+''/%115*%)
3
3
C@
3
@3@
':-
2 2"
3..61-/0'56'6-):654'$'/
2"
3..61-/0'56'6-):65)'6')+-0($-87
2"A%1%-&&'0%)%/')')<=HG4'$'/
29"A%1%-&&'0%)%/')')<=%+-16'6
2"
3..61-/0'56'6-):656-)'.-0%$-'6'6)'6
'6'5)5)5):15:.-):-*'1')4504%*%0'D'.'*%
29"
3..61-/0'56'6-):65'6*'.')'6-):(6
29"
3..61-/0'56'6-):65*%'6'-1'$'
2 "A%1%-&&'0%)%/')')<=1'$''.'6'67
2 9"
3..61-/0'56'6-):65'6'5)'6*'.'*%.1(4-4
9"
3..61-/0'56'6-):65*%''65)D56')'6'5)5
.-)*'.'')*').-10-$')D'')
99"
3..61-/0'56'6-):65'.%*'$'/'6'5):-1'6')
'*'.5$'65)D566')6-5)5):')4504%*%0'D'.'*%
9 2"
3..61-/0'56'6-):65E'/)-1-6
9 "
3..61-/0'56'6-):65'6'5)+'):$'%)(645/-
*'.'$%8'
9!"
3..61-/0'56'6-):65'.%4504%*%0'D'.'*%)%
'6$-8$'6
9"
3..61-/0'56'6-):650')5')0')5')
99"A%1%-&&'0%)%/')')<=05$')0-1'.'57
922"
3..61-/0'56'6-):654-0-)(1)+'4-D'6/5$'
$':%
9229"
3..61-/0'56'6-):65'.%0%$-'6'6-):(6
05$').5)4'/-D-16'6$-8$%8'
9 9!"A%1%-&&'0%)%/')')<=4-D'605$')D')6-P
9!"
3..61-/0'56'6-):65'6'64'1.1(D-650'15
$':%
9!"
3..61-/0'56'6-):651'4-)+-05$')/'E
99 "A%1%-&&'0%)%/')')<=(((E'/54+'/0%60'E65.'6'6*5$5
0($-87
9 "
3..61-/0'56'6-):65(6
"A%1%-&&'0%)%/')')<=6'60($-84+/%)'6-0-)'1')/'456
*'$'/4-1;-17
!"
3..61-/0'56'6-):65(6
!"
3..61-/0'56'6-):654%$'6')
2 "
3..61-/0'56'6-):65E'/)-1F%
92"A%1%-&&'0%)%/')')<=D'.6'60'15)'61-4(1-)%
922"
3..61-/0'56'6-):65(6
2"A%1%-&&'0%)%/')')<='6'64+-):(6.-)+''5)5):15:%
6')7
29"A%1%-&&'0%)%/')')<=''56-)'-):(6$'.(1')'.'+-1
"
3..61-/0'56'6-):656-5):5):')4504%*%0'D'
.'*%6-1'D'')
!"A%1%-&&'0%)%/')')<=6'$'.(1')/')'57
"
3..61-/0'56'6-):65-):(6'6'5))+-*'$'/
5:08:.1(D-6
"
3..61-/0'56'6-):654504%*%0'D'.'*%
2"A%1%-&&'0%)%/')')<='D56'6'5)57
"
3..61-/0'56'6-):65.-):-*'1')46%/4504%*%
0'D'.'*%*'$'/$'.(1').1(D-6
':-
2"A%1%-&&'0%)%/')')<=5'*-1.%$%8')'D56'6'5)5
22"
3..61-/0'56'6-):65'1:
29"
3..61-/0'56'6-):656'$'5)'665'1
.-)+'')+-E'/)-1
29 "A%1%-&&'0%)%/')')<=/')'*'F'156').%$%86(*'6'5)
/')'+-17
2 "A%1%-&&'0%)%/')')<=.-)*'.'')6(/%4-)6-17
2 "
3..61-/0'56'6-):65'1:
22 "
3..61-/0'56'6-):655$-'6'68-1')5
22!"
3..61-/0'56'6-):650%$-'6'6)'665'16')
.-)+''4504%*%5*%'6'-'6$-8.1(4-4
29!"A%1%-&&'0%)%/')')<=/'645*)+-'6*-1')4'64%5
29"
3..61-/0'56'6-):65'1:
29 "A%1%-&&'0%)%/')')<=E50-'6'64-/'6$-D'1'/%'.05$')
'*-1'61')4'64%5
2 !"
3..61-/0'56'6-):65D'.
2 2 "
3..61-/0'56'6-):65*'$'/$-D-1'/!9
2 92"
3..61-/0'56'6-):65'.%*'$'/5:5$'8
2 9"
3..61-/0'56'6-):65//:$-'6:6(
2!"
3..61-/0'56'6-):65E'/)-1)'656'1*'1%
6.*!9
2!"
3..61-/0'56'6-):65*')!9
2!2"A%1%-&&'0%)%/')')<=0')+'6'61')4'64%57
2! "
3..61-/0'56'6-):65'6$'80')+'6.5)
2 "A%1%-&&'0%)%/')')<='6'60'15'/0'86-.1(D-657
22"
3..61-/0'56'6-):65'1:
2"A%1%-&&'0%)%/')')<='*-1*'F'1.1(D-6'677
29"
3..61-/0'56'6-):65'*9"A%1%-&&'0%)%/')')<='.%6'$'54+56'16'))')%'6'66-)'
1($$0'E64'/.'%05$')2.'4555.'6'5)4-/5$'
99"
3..61-/0'56'6-):65/'645*)+-6(*5/-4%
!9D5:-66')
92"A%1%-&&'0%)%/')')<=8'G'8
9"
3..61-/0'56'6-):65(6
92"
3..61-/0'56'6-):654'.-+'):)'61($$0'E6
'6'5)5
92"A%1%-&&'0%)%/')')<='6'66-)'1($$0'E6
92"A%1%-&&'0%)%/')')<==
99"
3..61-/0'56'6-):65(6)(H'6')H'(6
99"A%1%-&&'0%)%/')')<=+-4+56'1D'.+-
9929"A%1%-&&'0%)%/')')<=4+/'4564-1;-14-/5$''5
999"A%1%-&&'0%)%/')')<='.%6')4+1+6'4%)%
9999"
3..61-/0'56'6-):65(6
999"A%1%-&&'0%)%/')')<=0-$')D'
9 "
3..61-/0'56'6-):650($-8$-.'41'+-$-
9 9"A%1%-&&'0%)%/')')<=9 -6
9 9"A%1%-&&'0%)%/')')<=-8056')0-$')D').-):-*'1')5
9 "A%1%-&&'0%)%/')')<==
9 "
3..61-/0'56'6-):65'.-5
9 "A%1%-&&'0%)%/')')<=/-/'):15:%6-05$')6'67
9!!"A%1%-&&'0%)%/')')<=J=
9!2"
3..61-/0'56'6-):65'605$')$'.')5:
':-
9!9 "
3..61-/0'56'6-):65(6*'81($$4'/.'%05$')
*5'$':%
9"A%1%-&&'0%)%/')')<=D'.
9!"A%1%-&&'0%)%/')')<=4+/'45656'16')*5$5
92"
3..61-/0'56'6-):65(6
92"
3..61-/0'56'6-):656'$'5*'4%'.:'5
9 "A%1%-&&'0%)%/')')<=(66'6
"A%1%-&&'0%)%/')')<=*'80($-855.'6'5)+-1
9"A%1%-&&'0%)%/')')<=-):(6E'/)-
"
3..61-/0'56'6-):65+-
2"
3..61-/0'56'6-):65)(H'6'655.4-/5$'
+-16
2"A%1%-&&'0%)%/')')<=%+-16'6
"
3..61-/0'56'6-):65(6
22"
3..61-/0'56'6-):65'$8'/*5$%$$'8,F%*'8(6
92"
3..61-/0'56'6-):65-1%/'6'4%8
0')+'60')+'6
99"
3..61-/0'56'6-):65+-16
!"
3..61-/0'56'6-):65$'%)6'$%/%)'($():$':%
+-16
"
3..61-/0'56'6-):654-$'/'0-1.5'4'
"
3..61-/0'56'6-):654-$'/'0-1'+'
2
C@?
2 "-D'3')5')-$'*'):-%-E8#44'$'/5'$'%65/
'*'(1:'67
)'6')+'.'4'$8'$4-/'$'//E//')'+'7
2"#4'$'/
29"#6'6/%)'60)'1')561-/(-4')'
9 "..6.'1%1'D'(64%$'6')
92"#(6
99"..6.'1%1'D'=
2"..6.'1%1'D'E/)-1*%67
2"#6'60$-8()6')-'/;%-H-1
"..6.'1%1'D'/E//')')6()57
"#'666$%6'D-/-)5-'/;%-;-15
2"#0:4'+')(%**').'44H(1*+:6$5'1
22"..6.'1%1'D'@2299.44H(1*9!!
!9"..6.'1%1'D'4-)+'.D-1*%6
2"#D'.6'6
9"#'660$-8:666')$(:/-%)77/%)'-)'0$-6')
9"..6.'1%1'D'*8-)'0$-6')*%6
!2!"#/'4%8$-8)'6/'4564-1;-14')'))%4'+'E50'$:
':-
22"..6.'1%1'D'@2299.44H(1*9!!
2"#4'$'/6'6,,'661($0'E6*')55.0'$%6+ 2 9"#'.-%)F(4'+'+-05$')4'5)/.'6*'8(6E5/'05$')
0-1%65)+'
9!"..6.'1%1'D'(6)'61-8'-87
92"..6.'1%1'D'4(1%
2"#.-4'+'*86$5'1-1.5$'):6''660%$-.5)
!9"..6.'1%1'D'(6=
C
"-D'3')5')-$'*'):-%-E8#'*51'1%&'6')0')5E'1'
.'4'):1%00()'$$+)% !"G#*51'<6-/'/')=(6
2!"LLL-D'3')5')-$'*'):-%-E8#'**-*#0(0LLL
2!2!"-D'3')5')-$'*'):-%-E8#4'$'/,6'')-4'+')'6):(6
E'1'.'4'):1%0-).1%)-1
#Q
2"#Q)%-/')5'$$'/'
2"#Q'.%0$-8D-:5)'6'/(*-$ 9
2"#Q'*-/'4$'8')+-+-6'6
9!"G#*51'<6-/'/')=(6
B2
"#$%&'</-1'.(8=4'$'/
"#$%&'</-1'.(8=4+*1%..6/-1'.(8
9"#$%&'</-1'.(8=)515$$:/4564-1;-1-6.:)%4/05):+:
4/$/
!"-D'3')5')-$'*'):-%-E8#/%)'66-0-)'1')1-/(-
4-1;-14'+')605$6)/'4'$'8/%4/'E825
"-D'3')5')-$'*'):-%-E8#4'$'/
2"#$%&'</-1'.(8='**46+.-)'/')(1&'%)%!!!
9"-D'3')5')-$'*'):-%-E8#'*-
"-D'3')5')-$'*'):-%-E8#4'+'/'4564-1;-1D-$8
22"-D'3')5')-$'*'):-%-E8#D:):5)-4%4-/05'/'4-
)%-
29"#$%&'</-1'.(8=(6-+
':-2
2"-D'3')5')-$'*'):-%-E8#4'+')605$6)
99"-D'3')5')-$'*'):-%-E8#$%&'4'+'*805$6)D*0($-8
4-/'6
9"-D'3')5')-$'*'):-%-E8#*80($-855.'6'5)0$)5
9"#$%&'</-1'.(8=(6-+>
92"#$%&'</-1'.(8=*'8:6*
92"#$%&'</-1'.(8=.)-:'%F$'6
99!"-D'3')5')-$'*'):-%-E8#)-:'%F6/')-
92"#$%&'</-1'.(8=5)5):15:%6-4-$5158')
92"#$%&'</-1'.(8=)')%$'4+E8-E60$%6454'8E6%E(&
'6'5)E)%E5%0-14'$%)
92 "-D'3')5')-$'*'):-%-E8#4'+':66E)%*-15:%.5)
99"#$%&'</-1'.(8=((+-6-(6-+
99"#$%&'</-1'.(8=>
99"#$%&'</-1'.(8=<8')*48'6-=
992"-D'3')5')-$'*'):-%-E8#$%&'6-)-55.'6'5)0$)*$5
015'6')*%($'6
999"#$%&'</-1'.(8=(6-+
999"-D'3')5')-$'*'):-%-E8#<8')*48'6-=
99 "#$%&'</-1'.(8=)')%$'5'*-1/4$84+46+.-0$%6-6
9 "#$%&'</-1'.(8=<E85E6$-=
9 "-D'3')5')-$'*'):-%-E8#(6
!"#$%&'</-1'.(8=4'$'/)515$
!2"#$%&'</-1'.(8=)'.-$.46-/'46%)%4(6'):6'015
65'1:'6
9 "-D'3')5')-$'*'):-%-E8#4'$'/6%1'*$540$/
6-/'46%)%6-6-/'46%)%*$5)% "#$%&'</-1'.(8=6-/'46%)%*$5
2"-D'3')5')-$'*'):-%-E8#6%1'*$50156-/'46%)%015
05$
!9"#$%&'</-1'.(8=*4+6%1'.'4:66'4(6'*-1+:
0$4+6-/'46%)%
!29"#$%&'</-1'.(8=.65'1'):6'015/'4%86-6'$'):6'
$/'
2 "-D'3')5')-$'*'):-%-E8#/'4-:64(65*855.
'6'5)54'.'%8'0%4$5/
"-D'3')5')-$'*'):-%-E8#55.'6'5))%-6-)-%65
4-.6$(*%-1//:05$
"-D'3')5')-$'*'):-%-E8#4(6'.-+:/'4'$'8)%9"#$%&'</-1'.(8=4+)%.)*'%:'6)'655.'6'5))%
29"#$%&'</-1'.(8=)')%$')515$4+:60$%64'5
"-D'3')5')-$'*'):-%-E8#4'+'0:4-.55.'6'6$%&'
%65/E/)% "-D'3')5')-$'*'):-%-E8#55.'6'5)05$')')
"#$%&'</-1'.(8=(6-+
2"-D'3')5')-$'*'):-%-E8#.'.'1$-D'14(6*%
.-):5154').1(D-6
2"-D'3')5')-$'*'):-%-E8#2.-):%1'')4(6'68%1<6%1'
*$56'$'5)66-/'46%)%0156-/'46%)%=
2"-D'3')5')-$'*'):-%-E8#9.'.'1%*5:'
2"-D'3')5')-$'*'):-%-E8# .'.'1'6'5):-1'6')
.-1)%':'')')%
':-9
2"-D'3')5')-$'*'):-%-E8#!.'.'1'6'5)515:%..6
22"-D'3')5')-$'*'):-%-E8#.'.'165)E%6%1'
2 !"-D'3')5')-$'*'):-%-E8#$.'4%654-.)%-0150($-8
:6/')-$'.(1')
9"#$%&'</-1'.(8=(6-+
9"#$%&'</-1'.(8=>E%6:5
"#$%&'</-1'.(8=<+=<8')*48'6-=
!!"-D'3')5')-$'*'):-%-E8#<8')*48'6-=
2
#8'%15$
9"#8'%15$E8-E6:1-*96-''4*-):')4-:-1'
2"#@)(-*
9"#8'%15$'*E'1')'6E8-E6E'/)''85-/-$4-4-(1'):5
.-)58
"#8'%15$/(8()*-):')4-:-1'
"#@-165')-/.5)+'-/'%$.-1$5:6*$/%)0(*%'$'
2"#@6$5*8.-)58D'*%R
"#8'%15$/'4'$'8)+'-/-$5-/-$0(4
"#@6%'40:'*/%)$-8:6-/'%$(1'):$'%)
"#8'%15$-1///////
2"#@6$5)6:6:'66-)-$(:%)'454-15$'
"#@-1/F'%$)%4'/'6-):')+:$-.'4
!"#@'1%5'*':'60:F'%$)%
22"#8'%15$+5.
2 "#@'*'.-150'8')$'%)6-7
99"#@(H84'/'
"#@*8'*''1%55*.
9
I@
29 "..6.'1%1'D'*%60$-8')+'$:'67
299 "#+-6'6
2929"..6.'1%1'D''6'6.5)+'H'):5)'%*%'):')'60'$')E-/5$'%0$)
9/E//')')64-/'6+'7
299"#+-6-0'$-)
2992"#'66'55.%65.1(4-*5177
':-
29 2"..6.'1%1'D'8''84-/5'*8(6.H'):5)'%*%'):')'6D*%/E/
4-0-$5/)%.5)+'
29!!"#(6))%4'+'4-/'6
29!2"..6.'1%1'D'%/'6'4%8*%6
!
3C
9"..64-)::'1'):(1&%$'84'$'/F%
9"A%1%-&&'0%)%/')')<=HG4'$'/6'6
"..64-)::'1'):(1&%$'8($()::66)/'4'$'8'6'6)%9"A%1%-&&'0%)%/')')<=%+-16'6
..64-)::'1'):(1&%$'8
"A%1%-&&'0%)%/')')<='6'6-):(66'))'/''8$%5
!"A%1%-&&'0%)%/')')<='*'4%/0($G6')7
"A%1%-&&'0%)%/')')<='6'6.6'*'F'1/'6$5/'
'8$%6-/'46%)%)'/''8$%5
"A%1%-&&'0%)%/')')<=05'):6')4%/0($5
9 "A%1%-&&'0%)%/')')<=0($-8'66'677
2"A%1%-&&'0%)%/')')<=J=
9"..64-)::'1'):(1&%$'8'$8'/*5$$%$'80-16'.-1($():')
F%
9"..64-)::'1'):(1&%$'8<E$'.=
2"..64-)::'1'):(1&%$'8-1%/'6'4%8+-
2"A%1%-&&'0%)%/')')<='$8'/*5$$%$'8
"A%1%-&&'0%)%/')')<=4'/'6'64-$'/'0-1.5'4'*')
/-)+'/058'1%1'+'=
!
3@
@
"..60':')*'(8)51*'1%)'0+''/%115*%)4'$'/
2"A%1%-&&'0%)%/')')<=HG4'$'/
2"..60':')*'(8)51*'1%)'0+''/%115*%)4+*'84'$'8
/'4560'6%6-'8$%2
!"..60':')*'(8)51*'1%)'0+''/%115*%).4-0-)'1)+-
0'6%55)56'8$%22 .-):85'):'8$%
!"A%1%-&&'0%)%/')')<=%+-1
!2"..60':')*'(8)51*'1%)'0+''/%115*%)+'):2 5
':-!
056').-):85'):'8$%
2"A%1%-&&'0%)%/')')<=8//.'45
9"..60':')*'(8)51*'1%)'0+''/%115*%))6/%)'$:
6(4():6')2 *')/'4566-22 4-0'+'6
22"A%1%-&&'0%)%/')')<=6-/'46%)%0($-8'67
2"..60':')*'(8)51*'1%)'0+''/%115*%)4+E50'05'*5$5
2!"..60':')*'(8)51*'1%)'0+''/%115*%)+'):22 *'8
'*'0'6%'H'$*')0'6%50-5
2"..60':')*'(8)51*'1%)'0+''/%115*%)46'1'):)6/%)'
'/0'8')85'):0'15
22"..60':')*'(8)51*'1%)'0+''/%115*%)+'):2 5*'8
(6
2 "A%1%-&&'0%)%/')')<='/0'885'):7
92"..60':')*'(8)51*'1%)'0+''/%115*%)40*'84'$'8
/'4566-2
92"..60':')*'(8)51*'1%)'0+''/%115*%)4(*4+*'8
6(4():6')2
9 "..60':')*'(8)51*'1%)'0+''/%115*%)./E//')')6
D'*%6')22 50-10'6%
!!"A%1%-&&'0%)%/')')<=)'60'6%0-1'.')%776'$'50'6%'H'$
0-5$
!!"..60':')*'(8)51*'1%)'0+''/%115*%))'6D'*%6')0'6%
22 5
! "..60':')*'(8)51*'1%)'0+''/%115*%)0'6%'H'$//:
0-5$.40$/)%4+'*'05'.-$'1'4')
"..60':')*'(8)51*'1%)'0+''/%115*%)6'$%)%)64-$'1'4
$:
"..60':')*'(8)51*'1%)'0+''/%115*%)-14%$'.40$/)%40
)'/'4'/'
2"A%1%-&&'0%)%/')')<=6'$'5E'/5.-$'1'4')6')$'$':%
9"..60':')*'(8)51*'1%)'0+''/%115*%)/'645*)+-
'/0'8D-+ "A%1%-&&'0%)%/')')<=6'$'5'/0'85'65.-):'158%0'6%
'H'$
"A%1%-&&'0%)%/')')<=H'D-.-$'1'4')'/0%6*'1%'8$%+'):4
'$'85
"..60':')*'(8)51*'1%)'0+''/%115*%)(6
"..60':')*'(8)51*'1%)'0+''/%115*%)*'8(6
22"..60':')*'(8)51*'1%)'0+''/%115*%)-1%/'6'4%8
2!"A%1%-&&'0%)%/')')<=4'/'
3@
@@
':-
22"..60':')*'(8)51*'1%)'0+''/%115*%)4'$'/
29!"A%1%-&&'0%)%/')')<=HG4'$'/
292"..60':')*'(8)51*'1%)'0+''/%115*%))6/6($():
299 "A%1%-&&'0%)%/')')<=%+-1
2 9"..60':')*'(8)51*'1%)'0+''/%115*%)+:6-44-/$/5
/-):-)'%.G85'):+:)6*%8'.546%1'5
2 !"..60':')*'(8)51*'1%)'0+''/%115*%)+:056')'8$%)
.E'*'4-/5'
2 92"..60':')*'(8)51*'1%)'0+''/%115*%)'.%+:'8$%*-
)056')'8$%'*'46%*2 "..60':')*'(8)51*'1%)'0+''/%115*%)/6$:
2!"A%1%-&&'0%)%/')')<='.'+'):'*''.'+'):'6*-
2!"A%1%-&&'0%)%/')')<='*-14-)'1'%6-77
2"..60':')*'(8)51*'1%)'0+''/%115*%))'/''8$%+:
*-'0*H'8'00'0*1'8/')
2 "A%1%-&&'0%)%/')')<=)%B6-.-):85'):7
9"..60':')*'(8)51*'1%)'0+''/%115*%).G85'):'8$%
29"A%1%-&&'0%)%/')')<=)('8$%'85'67
99"..60':')*'(8)51*'1%)'0+''/%115*%)6D.
9"..60':')*'(8)51*'1%)'0+''/%115*%))('8$%)+'2
"A%1%-&&'0%)%/')')<=E50--):(64-/5$'.-$'1'4')-):(6
'*-1D-1
2"A%1%-&&'0%)%/')')<=*'$'/5)('8$%5
"..60':')*'(8)51*'1%)'0+''/%115*%)6D.6
9 9"..60':')*'(8)51*'1%)'0+''/%115*%)4+-):(6*$/
4-)'1'%.-$'1'4'))%6*-.5)
9 2"A%1%-&&'0%)%/')')<=8//E50-.-1:%6'*'F'161-*%5
9!2"..60':')*'(8)51*'1%)'0+''/%115*%)(6
9!99"..60':')*'(8)51*'1%)'0+''/%115*%)*$/*'F'161-*%
'*92"..60':')*'(8)51*'1%)'0+''/%115*%).0%$-)605'
.-$'1'4')61-*%)'/'56*92"A%1%-&&'0%)%/')')<=-6')4%/.')*'$'/61-*%5
99"..60':')*'(8)51*'1%)'0+''/%115*%)(6
99"A%1%-&&'0%)%/')')<=E50--):(64-/5$'
992"..60':')*'(8)51*'1%)'0+''/%115*%)0'15'*'
99"A%1%-&&'0%)%/')')<=*'8'*'6')7
9"..60':')*'(8)51*'1%)'0+''/%115*%)+-1.)'/'+:6
*-)%0+6
9"..60':')*'(8)51*'1%)'0+''/%115*%)056')2D92"..60':')*'(8)51*'1%)'0+''/%115*%)'*-0+6$:)'/'
+:6*99"A%1%-&&'0%)%/')')<=E50-H'E'/'*%5
99"A%1%-&&'0%)%/')')<=-6')4%/.')
9"..60':')*'(8)51*'1%)'0+''/%115*%)(6$'8
9"..60':')*'(8)51*'1%)'0+''/%115*%)//:%'.%'.
'85)/E/)%6 "A%1%-&&'0%)%/')')<='6*-$'
"A%1%-&&'0%)%/')')<=4-$'$5(6D-
22"..60':')*'(8)51*'1%)'0+''/%115*%)(6$'8
9"..60':')*'(8)51*'1%)'0+''/%115*%)-1%/'6'4%8
"A%1%-&&'0%)%/')')<=E50-*5$5+-1'.'%)F(1/+-
':-
"A%1%-&&'0%)%/')')<=4'/'
2"..60':')*'(8)51*'1%)'0+''/%115*%)(6
I@
2 !"#4'$'/,,6'6/%)'60)'1')+-561-/(-4-1;-1
222"..6.'1%1'D'0($-8
92"51
+'0'1%)'*
8'84'$'/6'6
92"..6.'1%1'D'H4'$'/
9 "..6.'1%1'D'*%60$-8'6E50':60'$%6.-)+''5:15:%.1(D-6
.-):'):65')*:)'6:-1'6')4-0'05)5):)+''6
4'/'1/ 99 "51
+'0'1%)'*
8'805$')01'.'-6'6
9292"..6.'1%1'D'0$)9
92 "51
+'0'1%)'*
8'8(6
!2"..6.'1%1'D'0$)!
2!"51
+'0'1%)'*
8'86'6/'4'$'84/'$'/5+:$'.(1')H'):
5)'%*%'):')5E'/)-4'+'4-/'6(6D 2"..6.'1%1'D'*%6E50':6+:0$)!.$'6
!"51
+'0'1%)'*
8'8(6
92"51
+'0'1%)'*
8'8*'8(66')05$')9*')
"..6.'1%1'D'8''8
"51
+'0'1%)'*
8'805$')!.'5)+'01'.-6'6'/'5)H'):
5)'%*%'
9"..6.'1%1'D'*%6H'):5)'%*%'):')5E'/)-1-67
2 "51
+'0'1%)'*
8'84'+'4-/'6//:*'80-5$
2"..6.'1%1'D'1/2,
"51
+'0'1%)'*
8'8%65+:'4'$/'4$'80-1.5)E'*105$')96-1)'
55.0-5$6'6,,'/'5)40)'11%05$-0%8.
*%'0'H'621%05$-0%8
"..6.'1%1'D'4'10$)9,H'):5)'%5$'1%0'6%*%'
9"..6.'1%1'D'((:%5-87
"51
+'0'1%)'*
8'8''88'):6'+:-16%)%5+:0-5$
2"..6.'1%1'D'/'6)')+'6-)'4-/'60'$%6$'+'7
2"..6.'1%1'D'H'''SSSS.-)%):
2 "51
+'0'1%)'*
8'8*-):')05655)'%E'/)-.$'66'6
99"..6.'1%1'D'6$5%6505655)'%0'6%)+'2,90$)95
2 "..6.'1%1'D'-/0$)'*%6*855.6-*-67'6.-1'4').$'67
9"51
+'0'1%)'*
8'8$(/6'6
!2 "..6.'1%1'D''6.-$''6'6E50'4-/'6*$5'.'8'$)+'4-0'00%$'
4-/'6%/0:*5:'D5$'%8')+'4%/.')')0%'4'+:'64'/'
9 5/5):6%)4-0'05$'6(
2"51
+'0'1%)'*
8'8''886'6,,/:6%)6'6*%'4'10-&'9 ':-
05$')95
22"..6.'1%1'D'/5):6%)'*'+:*%(1:'61-6(*6-18/'.%0$-8
0'$')E-.$'65)'%/'4'5E()F54-
2 "51
+'0'1%)'*
8'84+')'60:$.1)'4'$+:'*-0-&''/'5)5.
4'+'*'81($$0'E605$')9.$'6
22"..6.'1%1'D'((+-6-7/-/'):'*'5)D56-876'D56/')'5*%67
222"..6.'1%1'D'6$5'56'D56/')'4-)'):46%)'64-/'6'6'6
':'6D-1+:'D564%/.')')*5
9"51
+'0'1%)'*
8'80'6%+:'6*%0'H'0-5$56'66'$.1)
H'):5)'%*%'0'6%1%05
9 "51
+'0'1%)'*
8'8.6'$.1)65)E%6%1'21%05
992"..6.'1%1'D'((+-6-7.'4'$4-0-$5/)%(1:$'%)+:D':'4%4-/)%5
+:.-)%):46%)64-/'65
51
+'0'1%)'*
8'8
51
+'0'1%)'*
8'8
!9"51
+'0'1%)'*
8'8)%$.1')+:'4'$6'6,,65)E%6%1'*%'.5)
//:0'$-)
2 "..6.'1%1'D'(6'6'64-/'60'$%6
9 "..6.'1%1'D'%/'6'4%8+'*%6=
9"51
+'0'1%)'*
8'8(6'.-'6'6%)F(4'+'+-
"..6.'1%1'D'H(6-+=
@@
99"-D'3')5')-$'*'):-%-E8#*1..6D-1'):'5
)6)+-.4$*(E+:(1*-1'1%57
992"3#
992"3#@@
9!9"G#%+'<D-1'):'5=)6)+-$''*8.(47':6$'0%$-4/.'%
99"3#B
@
BB@
<
@= 99 "3#3
333@
99"G#%+'<D-1'):'5=6$'5F1--0%$-4'/.'%7
9 "3# 99"G#%+'<D-1'):'5=6'$'5.(4$'D5'1%)%0$-87
9"3#@
92"3#
33
@
99!"3#
C
9 2"G#%+'<D-1'):'5=8'8'6$'5*.)-H--6(6*8
9 !"3#
@
"3#3@@C
9"G#%+'<D-1'):'5= 806-17
9"3#
333C@
C
@TT
':-
"3#'G
"G#%+'<D-1'):'5=(6*8 805
22"G#%+'<D-1'):'5=6
! "3#
C7
9 "3#G
CB!@
"3#G@3@
"G#%+'<D-1'):'5=(681.E'/5$'
"3#G@3CC@3C=
2"G#%+'<D-1'):'5=40%:)6.)D/)..60G*-6'')*$5
9 "3#A3
CCAI
2"G#%+'<D-1'):'5=8'8'4$/0G.(4-$'
"3#
@
"G#%+'<D-1'):'5=E/-1-4%'/+:80%4)%'1%5F'.
4/.'%6'-)+-
"3#
C?
9"3#B@
7
9 "G#%+'<D-1'):'5=$5.-$''.'*-1$'46+.-)'6'648%6%)
5
9"G#%+'<D-1'):'5=)6)+-*8*E6..(4$'D576).80
4/.'%7
"G#%+'<D-1'):'5='1%D5/''5
9"3#
33
@
C
8514*'+,
-.-/0-1, !"3#
UUU
C7
G
CB!@
G@3@
!"G#%+'<D-1'):'5='$-'4E.*86%-0+16')
2"G#%+'<D-1'):'5=6.-$''
"3#
C
"3#
33C
?@@
C
@3
"3#
C
"3#BAC
@@
9! "-D'3')5')-$'*'):-%-E8#2!"
#D'$%$<.()%')4-$'')=44'$'/5'$'%65/
9"#D'$%$<.()%')4-$'')=..6)'60-$%'.-1%00().1%)-1
"#D'$%$<.()%')4-$'')=0-1'.'0%D%
"#D'$%$<.()%')4-$'')=D5/$'81/)+'
2!"#D'$%$<.()%')4-$'')=.'6-E(51%-1
"#D'$%$<.()%')4-$'')=..6.()%')4-$'')
':-
9"-D'3')5')-$'*'):-%-E8#4'$'/
"-D'3')5')-$'*'):-%-E8#8'1:')+-1/
"#D'$%$<.()%')4-$'')=8'1:'-1/'4566(4.-):8')'1')692!"3#@
99"3#
B!
2"#D'$%$<.()%')4-$'')=D'*% VT!V
!!+'
"#D'$%$<.()%')4-$'')=(6/%)')('6'5)
2"#D'$%$<.()%')4-$'')=.-$'*'):8-%-E8
"3#3CB
7
2"#D'$%$<.()%')4-$'')=4'+'()$%) 2"3#A3CB
B
"#D'$%$<.()%')4-$'')=+'
2"#D'$%$<.()%')4-$'')=(6
"3#
9T!
9"#D'$%$<.()%')4-$'')=9T!4'D'$'8
"3#9!
"#D'$%$<.()%')4-$'')=(6/()')('6'5)
2"#D'$%$<.()%')4-$'')=/%)''E)5/0-1
9"3#3
3@
9"3#@
C
33
A?@
N3B3CN@
C
B3
C@
B
3
33
C@
!"3#33 229
!!"3#BB
2
3
3
9!"
3#58*1()-1(D%<6('6%)'0'$5=4+*'81+*')*'8
.'*'//'6$5/'4'8'/,./'4%8'6*.*-$D:6
92"#5'),/E/)'/'5*-$'8$%+:1*(50$-1-6(*7
92"#F'&$+0')5-))%
92"-D'3')5')-$'*'):-%-E8#4'$'/
922"-D'3')5')-$'*'):-%-E8#..66%)'0'$56-7
9292"
3#58*1()-1(D%<6('6%)'0'$5=+'
929 "-D'3')5')-$'*'):-%-E8#/%)'66-0-)'1')1-/(-
4-1;-1
99 "
3#58*1()-1(D%<6('6%)'0'$5=6$51-/(-.E'6'5)0$687
99"-D'3')5')-$'*'):-%-E8#0($-8D-
992"
3#58*1()-1(D%<6('6%)'0'$5=6
9!!"-D'3')5')-$'*'):-%-E8#4'+':6$(:/-%)'6'5)
6%)'0'$5(FF$%)-)%9! "
3#58*1()-1(D%<6('6%)'0'$5=61+0$%6
':-
9"-D'3')5')-$'*'):-%-E8#54-1*').'44H(1*)+-'.-7
99"
3#58*1()-1(D%<6('6%)'0'$5=4+4'*/%).'44H(1*
"-D'3')5')-$'*'):-%-E8#)('8$%+:)6*-$--'.-7
22"
3#58*1()-1(D%<6('6%)'0'$5=
992M*%-*9 "-D'3')5')-$'*'):-%-E8#5
*-.5))%-
4+*'8.*/*
D*461:'.-/'4'$'8)+--16
.6$5-):(6*$/*'F'1'8$%/'4%8'*'.$')(
((()%-)68'.546)'8$%5$8-167
+5.
(6*84%'.
'*-/'4'$'8$:7
'*'$:'8$%/'5.'*'/
05'4-)'1'%))4'+'.'*'/6)
2,92,29, 29,!,!,92,9!,9,! 9,!
*')'*'4'5'8$%+:-1*'F'1(1'):+:4'/'.*'F'1)0+14'8'/
)(29V 2
461:)%-)6:5)-+:/')-29 2))4'+'8'.546)4'$'8D:5)'+:29.4'8'/+:* 2.-1$5*.%)*'86')6-29
05'.%)*'8')4'8'/D-
1'4')+'4+0$/6''/.$'0'0.%)*'848'/)%
8-86$(/E/54'+'$:.%)*'86)D--16
'H6:6
56)('8$%+:0+66''45'H6*8*-$-'4'8'/)+-$5/7
0$/
*-$--6)*$5
))4'+':$8'.546)D6
9256'19N!56'12
(6*84%'.*-$--*8-16
+5.
(64'+'05'.%)*'8')4'8'/*$5
29.-1$58'.546)
+'
8)+'.%)*'84'8'/6-29) 2.'*'/
(64-/5'4'+'*88'.546)
'*-$:7
46)%0155,.4+)'6)+'6$5)'6.*/*'''8$%//:/4564>$-*%(16+5.400)6.*/5'*-/-$%0'6')'0$-
4(6'/%'60$-.*'/456'$'86')
+5.
"
3#58*1()-1(D%<6('6%)'0'$5=(6-1%/'6'4%8
2"-D'3')5')-$'*'):-%-E8#(6
9
':-2
3
IC3
C?
@
22"#3<H')!=4'$'/
229"#3<H')!=)515$
9"-D'3')5')-$'*'):-%-E8#4'$'//''F):'81-/(-..6
#3<H')!=
"-D'3')5')-$'*'):-%-E8#*-.5))%#3<H')!=
22"#3<H')!='*'
9 9"-D'3')5')-$'*'):-%-E8#'%6:-1'6.5))%-
!"IC3#H')<$'05')5'1'=)515$
"-D'3')5')-$'*'):-%-E8#+-16
IC3#H')<$'05')5'1'=
29"IC3#H')<$'05')5'1'=)/.6
292"IC3#H')<$'05')5'1'='*'
"IC3#H')<$'05')5'1'=)515$*8*.
"-D'3')5')-$'*'):-%-E8#*.*8
"IC3#H')<$'05')5'1'=($():+-!"IC3#H')<$'05')5'1'=)66-81'1%:'6
2 "IC3#H')<$'05')5'1'=456:66
2"IC3#H')<$'05')5'1'='*'6-$'4
99"IC3#H')<$'05')5'1'=/%:5*.)*E5%
9"-D'3')5')-$'*'):-%-E8#.1(D-6'.-+:/'4'$'8)%2 "-D'3')5')-$'*'):-%-E8#J=
"IC3#H')<$'05')5'1'=)515$
"-D'3')5')-$'*'):-%-E8#+-16
-D'3')5')-$'*'):-%-E8#
22"IC3#H')<$'05')5'1'=4$(H
2 "IC3#H')<$'05')5'1'=
2 "IC3#H')<$'05')5'1'=B3
BI
2 29"IC3#H')<$'05')5'1'=
2! "IC3#H')<$'05')5'1'=BI
2 "LLL%44-*E'$$F1(/IC3#H')<$'05')5'1'=LLL
22!M*%-*222"-D'3')5')-$'*'):-%-E8#
*5')#!)515$$'5'*''.'E8'6'4%)%D-+:*.6
%*'+'835)%1').1(D-6'.-/'4'$'8)+-)%*5')#!+5.
%*'+'835)%1').1(D-6'.-/'4'$'8)+-)%*5')#!.1(D-6.54'D5'$')%).5.-1')%')
%*'+'835)%1')0'E65.+:0:4'+')%-*855.'6'5)0$)$5/7
*5')#!*8
*5')#!)6+:.6%*'+'835)%1')*-$84'+'')+-D-
*5')#!((
%*'+'835)%1')400)60')*%):6)*:)+:4'+'55.$'6))
*5')#!(%E
%*'+'835)%1')/')-'*-)'/'.1(D-6.54'D5'$')%).5.-1')%'))%-
%*'+'835)%1')+:'*-01:0-6'$')$'):,01:.-)::5)',6-1D'6()1'6,$')*46'.,.-)'*0%1')*')
E-)*'H')D%*'+'835)%1')+:/')-)%-
':-9
%*'+'835)%1')$:$80:'D56505$
3QQSSS
*5')#!0'1'):0-6'$')$'*'):
*5')#!4(H%%%
%*'+'835)%1')(6
%*'+'835)%1')'*-05'6-/'46%)%4(6'68%16-7
*5')#!
*5')#!05$')'*'
%*'+'835)%1')0$)6'/%:6*-0$)+:'*-6-/'46%)%)%*5')#!.1(D-6/)5
%*'+'835)%1')0-6'$')$'*'):5$8
*5')#!D*
%*'+'835)%1')D*4'+')685$8D5/$'84(6+:'H605'6-/'46%)%5
%*'+'835)%1')400565)E%6%1'):')'6'5):-1'6)4'/'
*5')#!.4+'1'4-4+'06-/'46%)%5
*5')#!4+'.'.14(6
*5')#!.'6'5)
*5')#!4+'-6')6%1'
%*'+'835)%1').-$84'+'*8D5.-/'4'$'8)+-
%*'+'835)%1')461:%)-1)-4')-(67
*5')#!(6
%*'+'835)%1')'0%45/E//')-4'+')605$6))%-
%*'+'835)%1')'H61-%1-4(1-4-)*%1%0'E65.+:4'+'0:)%-
%*'+'835)%1')4000'E65.)%-(6
*5')#!)515$01('*0')*E-$E(/0($-8$-'66'.E
%*'+'835)%1')0($-8
*5')#!.))515$E0$'814+'E01-4(1*5')#!D'.'111
*5')#!4+'E0*5$5
%*'+'835)%1')(64'+'0:0'E65.)+I'%%):F(1*5')#!('EE-.F%$-
$'05')#&%.<923=
*5')#!)515$
*5')#!*.E())-E
*5')#!.-$'
*5')#!)515$810'E65.5
%*'+'835)%1')'/0%6D-0'E65.+:4'+'0:)%-
*5')#!)'D'14+'E//')')61-4(1%*'+'835)%1')))1-4(1-64%4-/
*5')#!)515$'D'14+'-16
%*'+'835)%1')(6
%*'+'835)%1')'/0%6$8F'%$5*$5
*5')#!/')'
%*'+'835)%1')'*54*-6-*8$'/-')()%-
%*'+'835)%1').-4'+'0:646+.-$'8
*5')#!)515$/46.ED515H'):
%*'+'835)%1')(6D'.4($'*
*5')#!((.444
*5')#!4(H%%%
%*'+'835)%1').ED515H'):5$(:/-%))+-''4)'/''.--16
%*'+'835)%1')4'+'D5.-)%%*'+'835)%1')(6*8D5.':-
*5')#!)(%)*5')#!''5)6)(/-4%)*%'
%*'+'835)%1')4'+')6)(/-4%)4-1;-1D%*'+'835)%1')0:4'+')'/'-)D%)4-1;-15
*5')#!
'4/-44':-1-E-%;-*()'2
%*'+'835)%1')(6*84%'.0($-84-/'6
%*'+'835)%1')4'+'*855.'6'5)0$)46$%
222M*%-*22 "-D'3')5')-$'*'):-%-E8#
*5')#!%/'6'4%8)515$
*5')#!%/'6'4%80+6
*5')#!
%*'+'835)%1')4'/'
2
@A
92"#/%)</5'1-):'8=4'$'/4-$'/'0-1.5'4'
9 "#/%)</5'1-):'8=6'6)'6')+'6'/5'1-):'8)%'*'
4'F0'156'$56'6)'6*'F'16')*%'56.-)::5)'
4%4-/E'/)'+'
!
@A
"
1(4-4''$/F%
"
1(4-)'6')+')%
"
1(4-6'$5'6'6)'6.1%).-)+''4'8'/'8$%<..6=
6'/')'-6
"A%1%-&&'0%)%/')')<=HG4'$'/
"
1(4-:8E'1%D5/.-
2"A%1%-&&'0%)%/')')<=.-)+''4'8'/-6
99"
1(4-''
29"A%1%-&&'0%)%/')')<=E-'6')$'.(1')
29"A%1%-&&'0%)%/')')<='*-1'67
2 9"
1(4-4%4-/'.-1
9"
1(4-.-):5154')'.-17
99"
1(4-'6'6*'E50-0566
9 "
1(4-'.%*%-6''*-1-6(*
':-!
"
1(4-/E//')'5
!2"A%1%-&&'0%)%/')')<=/(*5$.-):5154')'8$%
!22"A%1%-&&'0%)%/')')<='*-1'677
"
1(4-6(*5*'D5/.!"
1(4-'.%
9"
1(4-0%$-'6'66$%66(*..6
"
1(4-.'.1
"
1(4-*%-6''*-11-6(*
99"A%1%-&&'0%)%/')')<='6*-1-6(*7
9!"
1(4-6-6-+%)0'$%66 "A%1%-&&'0%)%/')')<=8//'6'6'*-1*'F'16')4'8'/..6
6-17
"
1(4-6'/')'
"A%1%-&&'0%)%/')')<=6-/'456')*''
"
1(4-*5$5/5):6%)'6'6/456*%1-E6'@D-6(
2"
1(4-4-6'1:/E//')')'61-6(*7
"
1(4-*'55.7
92"A%1%-&&'0%)%/')')<=*%1-E6'F'%$'6'5)D-6')77
2"
1(4-//
22"
1(4-4(4-61:H8'E')%*(
2!"
1(4-6%6%6%
2 9"A%1%-&&'0%)%/')')<='.%5)56'85)5'6*-$'
2"
1(4-4(4-61:)'66-+%)0'$%6*''.'*'
22"
1(4-/'4566')0'$%60'6%'68%1
29"
1(4-E/5-6
2 "A%1%-&&'0%)%/')')<=/'4566'))%$'%4'8'/5$'
2 "A%1%-&&'0%)%/')')<=8'G'8
2"
1(4-'1%687
222"A%1%-&&'0%)%/')')<=
92 "
1(4-F%
92"A%1%-&&'0%)%/')')<=+-1
2 "
1(4-..6/')'+:'/0'84'8'/.5)6-)'H'
.-$'1'4')6')
9!"A%1%-&&'0%)%/')')<=4-$'$5H'E'/)-7
99"
1(4-4%4-/$'/'$'%)
99"
1(4-/')5'$
99!"A%1%-&&'0%)%/')')<=+-1
99"
1(4-*%1-ED-/'456
99"A%1%-&&'0%)%/')')<=H'E'/)-77
9 !"A%1%-&&'0%)%/')')<=*%1-EE/)-7
2"
1(4-4-61:)%..60+1,'85)
9"A%1%-&&'0%)%/')')<='*':5)'*(65/-)'.''67
"
1(4-4(..)056'1-4%
2"
1(4-0($7
"A%1%-&&'0%)%/')')<=1-4%-6
!"A%1%-&&'0%)%/')')<=1-4%4'8'/6-7
9"
1(4-'8'
!9"
1(4-4(.-1$5H'.-$'1'4')$'-6
!!"
1(4-6')7
!"A%1%-&&'0%)%/')')<=6-/'456')*''-1%/'')4'8'/*')
+51')
!"A%1%-&&'0%)%/')')<='*-1'67
':-
!"
1(4-*%1-E*:)1-4%D !99"
1(4-6(/.%54
! "
1(4-1-4%4'8'/6'/')'-6
"
1(4-'*580$51D'*%)+ "A%1%-&&'0%)%/')')<=4-/5'*'$'/.-):5154')'8$%5
"A%1%-&&'0%)%/')')<=6-/'456')*''
"A%1%-&&'0%)%/')')<=-1%/'')4'8'/*')+51')
22"
1(4-//
9"
1(4-.1%)1546'4%56')
!"A%1%-&&'0%)%/')')<=H'1-4%6'4%5
9"
1(4->
!"A%1%-&&'0%)%/')')<=*'80($-86-7
"
1(4-*'
9
@A
29"-D'3')5')-$'*'):-%-E8#4'$'/6'6
99"-D'3')5')-$'*'):-%-E8#'6'66-)-*'F'16
.-)+-$-)::'1'')F'%$PF'%$.-)::5)'
9!"-D'3')5')-$'*'):-%-E8#*'F'16))'/'4'FF56E5
6'6
2"#/%)</5'1-):'8=(66'6*'80($-805'>
9"-D'3')5')-$'*'):-%-E8#4'/'6'6
3
?
99M*%-* "-D'3')5')-$'*'):-%-E8#29!
!2)(.4H1*!
4%$'.29!!!
9"#-%1'<65')')=0($-805'
92 "-D'3')5')-$'*'):-%-E8#6D'.+-16
9 "-D'3')5')-$'*'):-%-E8#%1'-/';%-H-125D:)
55.0%'16)056'D9"#-%1'<65')')=+-'
9 "-D'3')5')-$'*'):-%-E8#(60:0$6.'44H(1*5
"-D'3')5')-$'*'):-%-E8#4000%$-55..'44H(1*)+-
0-150'8
':-
"#-%1'<65')')=!
2"-D'3')5')-$'*'):-%-E8#.'44H(1*)+-0-150'86-0%$-
*855.*
"#4'$'/-%1'$-85)D566')6'/')-+:)(!95
2"#-%1'<65')')=D'.
"#-%1'<65')')=)(0'5E-15
!"#(((6'4-1'8')
!"#-%1'<65')')=+5
"#D'.+-4'+6$5'1*5$5)'6'/%60'E65.'1%)%6'4-1;-1
"#-%1'<65')')=(6
!"#-%1'<65')')=$'/'$:6-1
299"#-%1'E50'8'.546')0'5E-1)(33!2
2!2"#-%1'<65')')='*'.5))(0'5E-133!2
22"#-%1'<65')')='*'.-1'4')'*'6'''4D'.+-'
22"#'*-E50'8'.546'8'.540'5E-10'+'1')
9"#0-1'1%68)(0'5E-10'+1')33!2
99"#-%1'<65')')=+-'6'66'4%)%4%$'..1%))(
0'5E-1.'5$')(!94-6'1'):)%-
92 "#''84(8'.54*')/'4566')0'$%6$'
99"#-%1'<65')')=*80($-8*805'(1:454'8D-454'86$5
(1:$'%).1%)F'8'/
99"#(6.-
9"#4(*'84-$-+-
99"LLL-D'3')5')-$'*'):-%-E8#8'4E8'):-*8-
E();-14'%()(.%E(O
3C@OLLL
2!"#-%1'<65')')=*84-$-*8%/-6'4%84000-1%0')5')
+:E-.'*8/5*'8
"#4'/'4'/'
2
3
3
@<9
2"#0-*&<1-/0'5=4'$'/
92"-D'3')5')-$'*'):-%-E8#4'$'/
99"#0-*&<1-/0'5=)515$4)%)6H'0%$*'.'$'
9 2"#0-*&<1-/0'5=*%'$415)%/--1(1
!9"-D'3')5')-$'*'):-%-E8#15)%/--11(1'.--167
!92"#0-*&<1-/0'5=)/016-7
!"-D'3')5')-$'*'):-%-E8#15)%/--11(15/-4%*%-1'*-
5$%4-11(1'.-)(/0(16-7
"#0-*&<1-/0'5=9
2"#0-*&<1-/0'5=/5$%.$-4-.(.-1'%():-)-1'-*
9!"-D'3')5')-$'*'):-%-E8#0-*4')-'*--'/;%-H-16)
"#0-*&<1-/0'5=+5.
"-D'3')5')-$'*'):-%-E8#0:%*):').'44H(1*)+ "#0-*&<1-/0'5=)8*'805'
':-
2"-D'3')5')-$'*'):-%-E8#0:%*):').'44H(1*)+ 2"#0-*&<1-/0'5= 2!!
"#0-*&<1-/0'5= !!
29"-D'3')5')-$'*'):-%-E8#(6D'.
2"-D'3')5')-$'*'):-%-E8#3@
'*'.1(0$-/D'.
0-*E50-05'0%$54-/5$(6
4'+''/0%60'E65.*$564-1;-1
"#0-*&<1-/0'5=(6
"-D'3')5')-$'*'):-%-E8#0-*6$(8'.54)85.'45
05'0$6(6D5:'66-7
2"#0-*&<1-/0'5=.-
2"#0-*&<1-/0'5=))%1+4-/5$'
9"#0-*&<1-/0'5='.-6'):'65/4D4-/5$'
22"-D'3')5')-$'*'):-%-E8#(6.)%-6%-'/0%60'E65.
:'6)%-
22"#0-*&<1-/0'5=-6
22 "#0-*&<1-/0'5=564%/.')')62 "-D'3')5')-$'*'):-%-E8#06))6-46E)%)'.-65'1
-11(15
9"#0-*&<1-/0'5='5
99!"-D'3')5')-$'*'):-%-E8#.'45.*'-.5)65'1$:
2"#0-*&<1-/0'5=4(461:E/) "#0-*&<1-/0'5=:6'/')'*$57
9"#0-*&<1-/0'5='65'5)%
"-D'3')5')-$'*'):-%-E8#.-6%-'/0%64-)*%1%E5/-
)6/%)'66-0-)'1')D"#0-*&<1-/0'5=(6
"#0-*&<1-/0'5=4(4+8'.54*$5)8
2"#0-*&<1-/0'5=05'4-/5$'$'
"-D'3')5')-$'*'):-%-E8#D'.D:)8'.54*$50:6%-
'/0%60'E65.*$5
2"#0-*&<1-/0'5=(6
29"#0-*&<1-/0'5=4++8:%/-;%-H-17
22 "-D'3')5')-$'*'):-%-E8#-'/;%-H-150($-855.
D-400'/0%60'E65.64-1;-1)%9"-D'3')5')-$'*'):-%-E8#0-**80($-88'.546))85
9 "-D'3')5')-$'*'):-%-E8#6$(/'4%8(66%-:66E)%
46$%
9299"#0-*&<1-/0'5=(6D'.
99"#0-*&<1-/0'5=)515$(6*'8
9 "#0-*&<1-/0'5=>-6
9!"-D'3')5')-$'*'):-%-E8#(((*80($-84%/.')6-
0%$)+-
929"#0-*&<1-/0'5=*'8
92 "#0-*&<1-/0'5=>-6
99!"-D'3')5')-$'*'):-%-E8#(6
':-2
2
@
3
@@
9"-D'3')5')-$'*'):-%-E8#C
33C
@7
3
@
33C@
B
!"-D'3')5')-$'*'):-%-E8#4'$'/6'6E%6):')6'6H')
858'1:-.1(/(4%5'*-$:6-7
"3#I4'$'/
"3#I4-0-)'1+-11
22"3#I-)'&%&)'6(1*-11%0(()'$$+4'8'D'6-1177
22"-D'3')5')-$'*'):-%-E8#+-166'6H')1%00()D22 "
3#'&%&0'6'1<65*'=+5.
22 "
3#'&%&0'6'1<65*'=*(65/-)/'4%80')+'6$':%
22"
3#'&%&0'6'1<65*'=4%)%'*'205'8.1%)-1'$$+
222"3#I4'+'6-)'4-/'646D'..-:'H'%%)E8'1:-0-1E5%8'1%
)%8
229"
3#'&%&0'6'1<65*'=((
29 "
3#'&%&0'6'1<65*'=)'6'55.1(/(4%4'D'6'$'5/'4%8
()
0-$%1/! 6'$'50-$%5)'%6')
2 "
3#'&%&0'6'1<65*'=D'*%1/! 2 "
3#'&%&0'6'1<65*'=)'6%45E-6! 560'+'1')
85'):! 50-$%')1%00().1%)-1
2 2"
3#'&%&0'6'1<65*'=0-5$'67777
92"3#I0-5$5)'%50-1/'645*..6'6')*''):E($$-E
4-)*%1%'.%6'$'5-)'&%&)'66'/%6)E8'1:-.-):'):65')
92 9"
3#'&%&0'6'1<65*'=3
99 "3#I4-0-)1
"3#I/''F-)'&%&6-1')'/-)5)::5
9"3#I5)56E8'1:-.-):8')'1')581/2
2"3#I4(! T2V!
29"3#I-)'&%&6-)'H'.-4')')*5$5*')4--$'8E-6-14-05
E$-'1016'/%'6')05'6').):8')'1')
2 "
3#'&%&0'6'1<65*'=D'*%D5/$'8!
9 "3#I+5.-1/'4560'6%85'):
92"
3#'&%&0'6'1<65*'=(6
!9"
3#'&%&0'6'1<65*'=4'+''6')05'0'5E-1*')
.-4')')0-$%')*')8')'16-
!"
3#'&%&0'6'1<65*'=>
!2"
3#'&%&0'6'1<65*'=D'*%4'+'6-)'5$%4
! V! *')6(4.-):8')'1')2
!99"
3#'&%&0'6'1<65*'=/'E'/5$'86')
2"3#I+-1
9 "3#I<+=
':-2
9
B
I
K
C
"
I#3<65E8%):=
-$'/'-'):,4'+'-(*'1%
5E8%):B'6')+''.'6'8D-)%4
')%;%154+'):*%:5)'6')($-84-1;-17
2"-D'3')5')-$'*'):-%-E8#4-$'/'.-'):05'/'4-)%-
6'/%E'*'):6')/-)::5)'6')6'1.-146+
"
I#3<65E8%):=6,0-1'.'8'1:'+'):
*%'H'16')6-.'*'6'/%<E8=7
2"-D'3')5')-$'*'):-%-E8#1/9+:6'/%'H'16')
!2"
I#3<65E8%):=)564%):$-54-1''57@')
D%6'6'/%)'6(1*-1'-)%()4%'.'7
! "-D'3')5')-$'*'):-%-E8#+:6'/%'H'16')8')+-56
4-1;-1
99"-D'3')5')-$'*'):-%-E8#05'/'4-)%-0($-80-18505):
*:)-)1%&
2"
I#3<65E8%):=6,-1%/'6'4%86-''4
/'6$5/'-14-05*')D%6'6'/%*'8'*'6-.554'))')%
6'/%05'.-4')')74-6%'),0+-
29"-D'3')5')-$'*'):-%-E8#(6
3
3
BA@3
9 2"
3..66%)'0'$558*1()-1(D%4'$'/
929"A%1%-&&'0%)%/')')<=HG4'$'/
99"
3..66%)'0'$558*1()-1(D%)'6/%)'0')5')0$ "A%1%-&&'0%)%/')')<='.'+-
2 "
3..66%)'0'$558*1()-1(D%)'6/%)'E-6*5$54%4-/,
E(&4+*'8.'*'/4-:'$'*''*'1%05$')8%)::'.0%$')'655.'6'5)05$'),6%'-1%/'
'1'8')1$-0%8*'85$555.'6'5)4-0$/0$)
2"
3..66%)'0'$558*1()-1(D%4(/E/)'+'
"A%1%-&&'0%)%/')')<=/'645*)+-'*''1%686-157
2"
3..66%)'0'$558*1()-1(D%/64*)+'4+)'6.'6'5)
0$)
9"
3..66%)'0'$558*1()-1(D%.'6*..$'
"A%1%-&&'0%)%/')')<=0($-4-)0'E65.'66'4+5)56
':-2
4-/'6')
3..66%)'0'$558*1()-1(D%
92"
3..66%)'0'$558*1()-1(D%0$-$:1-/(-6-
"
3..66%)'0'$558*1()-1(D%:(6.'/'4'$'8)+'G
!"A%1%-&&'0%)%/')')<=4+4-/'6*5$5)')%4+1-/(-6'$'5
*'8'85/'4'$'8'.'+-17
2"
3..66%)'0'$558*1()-1(D%4'+')'6:5)''1%680'15
.'*'(:(4,*')0'6%'68%10$)D5$'%
22"A%1%-&&'0%)%/')')<=/'645*)+-7
29"A%1%-&&'0%)%/')')<=H'E5(FF*'-6-7
29 "
3..66%)'0'$558*1()-1(D%4(D')D5$4+)'6.'*'/
*'')+',.+:8'%1'))+'4+*'8.'*'/*''D')D5$./'4%8'*'$:*$/4%4-/
29"
3..66%)'0'$558*1()-1(D%+9"
3..66%)'0'$558*1()-1(D%E-6*5$5,))%4+0$%6:(6
605$')'*'/-%):.':%
92"A%1%-&&'0%)%/')')<=*'8%)F(1/6-56'1E5(FF*'-7
9"A%1%-&&'0%)%/')')<=4+-):(64%$$'*'*''$':%05$')
05$')
"
3..66%)'0'$558*1()-1(D%'85/'4'$'8)+'
2"
3..66%)'0'$558*1()-1(D%4+*'8.*/./'4%8'*'
*''
99"A%1%-&&'0%)%/')')<=.'*'/E'/)--67
29"
3..66%)'0'$558*1()-1(D%-80:544+0':%0'E65.+:
-16%)%
2"
3..66%)'0'$558*1()-1(D%6-D'.4+4-)
29"A%1%-&&'0%)%/')')<=(6
22"
3..66%)'0'$558*1()-1(D%''56%'1-/(-D229M*%-*22!"
3..66%)'0'$558*1()-1(D%/E/7
2"A%1%-&&'0%)%/')')<=1-/(-+'):*'''1%)%5*'8.'*'/
6-7
22"
3..66%)'0'$558*1()-1(D%4+.5)*'8'6'5/E/)'
)'6-.$'%)
22"
3..66%)'0'$558*1()-1(D%8-8-8
222"
3..66%)'0'$558*1()-1(D%.-)%):*'8,E(&$'.(1')'6
6$5'1$:)%
2299"A%1%-&&'0%)%/')')<=8///-.$'%)D-
229 "A%1%-&&'0%)%/')')<=8-8-829"
3..66%)'0'$558*1()-1(D%6%''*'.8()-46+.-6292"A%1%-&&'0%)%/')')<=4+.5)+-'6*-
2 9"
3..66%)'0'$558*1()-1(D%'.'6''6%'1-/(-4-1;-1
..6-):(66$50$-1-4(1-0$%6*''+:-$'84+.'*'/'1%5.6$50$-4+)'6/%)'$:.*/
6')4-/5'*''*'1%05$')D')D5$%)::'$6')1')4'64%560$)(:(4*')4-154)+'4'8'D'
2"
3..66%)'0'$558*1()-1(D%'.%0'6%'H'$4+)'6:5)'
+:0154+6-+%)E(&50'6%'68%105$')D5$'%
2!"
3..66%)'0'$558*1()-1(D%0$-6-/E/5
22"A%1%-&&'0%)%/')')<=6'$'5)'6.'*'/1')4'64%05$')(:(4
6'))')%6-)'/'4564-/5$'0'6%'H'$
22"A%1%-&&'0%)%/')')<=6-)'H'.-)56'1')E5(FF*'-5
2"
3..66%)'0'$558*1()-1(D%6$5)'650'8E(*4-/5'*''
+:'*'*$/4%4-/'6')-1.'*'/69"A%1%-&&'0%)%/')')<=*''+'):6%-)'605'):5-1.'*'/
92"
3..66%)'0'$558*1()-1(D%4(6$56%'05'):D')D5$0$-
':-22
$'86')7
92"A%1%-&&'0%)%/')')<=%+-0($-8
99!"A%1%-&&'0%)%/')')<='.%)')%6-)'*'F'10'6%'H'$
99"
3..66%)'0'$558*1()-1(D%*')*''(:(44-./'4%8
*$/4%4%-/7
9 "A%1%-&&'0%)%/')')<='/0%60-1'68%1D5$'%
9"A%1%-&&'0%)%/')')<=%+-1/'4%8'*'$':%
92"
3..66%)'0'$558*1()-1(D%0'6%'H'$4+*'86-+
6-/'1%)
9"
3..66%)'0'$558*1()-1(D%0'6%'H'$4+*'86-+%)
6-/'1%)
9"A%1%-&&'0%)%/')')<='.%'*'-6')E5(FF*'-'67
99"
3..66%)'0'$558*1()-1(D%4+'*1+.'6'505$6-
'6
999"
3..66%)'0'$558*1()-1(D%8-8-8
9"A%1%-&&'0%)%/')')<=4+1-/(-D'.$''-60($-8'6/'456
4-1;-1)%
92"
3..66%)'0'$558*1()-1(D%6
922"
3..66%)'0'$558*1()-1(D%4%$'6')
99"A%1%-&&'0%)%/')')<=>+-1
9!"A%1%-&&'0%)%/')')<=4%$$'*'$':%05$')$-.'4)%
2"A%1%-&&'0%)%/')')<=8//*'8-6')E5(FF*'-6-0-$5/
)%77
"A%1%-&&'0%)%/')')<=4(D'*%)+-)'6H'E'/)-)%
2 "
3..66%)'0'$558*1()-1(D%'6.'4%.$'4+*'8-6')
E(*
9"
3..66%)'0'$558*1()-1(D%8-8-8
9"
3..66%)'0'$558*1()-1(D%$5.'
"A%1%-&&'0%)%/')')<=1'4')+-/'E'/'6*--6'))%
2"
3..66%)'0'$558*1()-1(D%(86$5/E/5.'+:.-1$5
*%05'
"
3..66%)'0'$558*1()-1(D%4+)'6/%)'0')5')
%::'$6')*''0':%05$')(:(4*')4-514)+'48D'
2"
3..66%)'0'$558*1()-1(D%*''D')D5$.'*'/
22"A%1%-&&'0%)%/')')<='*'%)F(1/4'.''6.'4'$.-)56'1')
)%7
2"
3..66%)'0'$558*1()-1(D%.6$50$-85F'%$.%)D'/')
'6-154%6
22"
3..66%)'0'$558*1()-1(D%0$-629"
3..66%)'0'$558*1()-1(D%4+*'8/(8().'*'
.-)*'F'1
2 !"A%1%-&&'0%)%/')')<=.-)*'F'16'''.'+-1
9"
3..66%)'0'$558*1()-1(D%*').-)*'F'1*'80':%
6-$5$554')
92"A%1%-&&'0%)%/')')<=*'80':%'85.%8'6'67
9"
3..66%)'0'$558*1()-1(D%0$5/.$'
9"
3..66%)'0'$558*1()-1(D%8-8-8
92"
3..66%)'0'$558*1()-1(D%4(/E/)'7
"
3..66%)'0'$558*1()-1(D%4+)'6/5$':5)'4...E(&
'5*%*'8E-64%4-/$'/'*'1%0$)D')D5$
2"
3..66%)'0'$558*1()-1(D%4((:(44+)'6:5)'4...
2"A%1%-&&'0%)%/')')<=6'$'5F'%$.%)D'/')/-/'):8%$'):
':-29
!"
3..66%)'0'$558*1()-1(D%'%+(((
! "
3..66%)'0'$558*1()-1(D%6$51)4'64%4'8'/7
9"A%1%-&&'0%)%/')')<=4'8'/55.*'-'67
"A%1%-&&'0%)%/')')<=/'645*4+0'6%5.*'-'67
!"A%1%-&&'0%)%/')')<=0'6%-16%)%5
92"
3..66%)'0'$558*1()-1(D%'6
2"
3..66%)'0'$558*1()-1(D%.6$51')4'64%/0'8')
4'8'/*'1%D')D5$50$-86%'6-6'$6')6'87
2 "A%1%-&&'0%)%/')')<=8//1')4'64%57)')%.1(0$-/*'$'/
.-)55.')'6'5)
2"
3..66%)'0'$558*1()-1(D%.1')4'46%H'):5)'%5
6%'.*/D5:'E(&)')%0'6%H'):5)'%'64'/'
!99"
3..66%)'0'$558*1()-1(D%/645*)+'6%''/0%$D5/$'8
'/0'8')4'8'/D')D5$/'4566')*$/(:(4
! !"
3..66%)'0'$558*1()-1(D%8-88--,0($-86-/E/57
2"A%1%-&&'0%)%/')')<=8//6-)'6-/'46%)%0'6%4-%'.4'8'/
5
"A%1%-&&'0%)%/')')<=/'E'//5$'*'F'1*5$55
92"
3..66%)'0'$558*1()-1(D%(8+-69"
3..66%)'0'$558*1()-1(D%4(/E/)'+'7
999"
3..66%)'0'$558*1()-1(D%4(1+4+/'4%8*$//-%):)%,
6$5'16-D'.D9 "A%1%-&&'0%)%/')')<=((6'6.-
9!"
3..66%)'0'$558*1()-1(D%E(**'850'869"A%1%-&&'0%)%/')')<=0-$5/$':%
9"
3..66%)'0'$558*1()-1(D%-88
9"
3..66%)'0'$558*1()-1(D%*''0$/D')D5$*'8.*/692"
3..66%)'0'$558*1()-1(D%8-8-8
92 "A%1%-&&'0%)%/')')<=)'650'856'/%6-)'65'16')
B54(/-1I(161*-1
99"A%1%-&&'0%)%/')')<=.'450'150($-8
992"A%1%-&&'0%)%/')')<=50'8
99 "A%1%-&&'0%)%/')')<=6-)'E'D
9 "
3..66%)'0'$558*1()-1(D%01'.'+'
9 "
3..66%)'0'$558*1()-1(D%0$-8$:05''1%)%6-
92!"
3..66%)'0'$558*1()-1(D%E(&4+'6*.55.'6'5)
0$)(:(4$'8
92M*%-*92!"
3..66%)'0'$558*1()-1(D%0$-7
92 !"A%1%-&&'0%)%/')')<=8//4'FF+'):51546')EH(50-1E5%
.5$''1%%)%
99!"A%1%-&&'0%)%/')')<=1'4')+-*'$'/D'/1/
992"
3..66%)'0'$558*1()-1(D%6%''60$-$:7
99 !"
3..66%)'0'$558*1()-1(D%E(&8>*'8)'6/%)'
$'.(1')'1%)%
9 9"
3..66%)'0'$558*1()-1(D%/4$'8)+'.:515408:%')
$-H'6-+%)%*''*$/4%4-/0'8
9 "
3..66%)'0'$558*1()-1(D%$'44++:6-)'
9 9 "
3..66%)'0'$558*1()-1(D%=
929"
3..66%)'0'$558*1()-1(D%4(/E/)'+-7
"A%1%-&&'0%)%/')')<=8//6'$'5'1%%4)%)0($-8'676'$'5
0($-8$''4-0'0+'):51546')B54(/-1I(161*-154(1'):D 9"A%1%-&&'0%)%/')')<=)%0-16'%')*-):')E'D
':-2
"
3..66%)'0'$558*1()-1(D%(%E,
2"A%1%-&&'0%)%/')')<=4(E'/)-+-7
"
3..66%)'0'$558*1()-1(D%$'/'6'8)'605'6-D')%7
"A%1%-&&'0%)%/')')<=6-D'.D-56'15
"
3..66%)'0'$558*1()-1(D%(((('64/.'%D'/$'8
6')
"A%1%-&&'0%)%/')')<=6'$'5'6*-/'4'$'8%)4+''$$'8*'$'/
D'/
!"
3..66%)'0'$558*1()-1(D%6$56%'$:05''1%)%,))%
0156%'%4%BI50$-86-7
"
3..66%)'0'$558*1()-1(D%8--2"A%1%-&&'0%)%/')')<=((D'.
22"A%1%-&&'0%)%/')')<=)%'*-14'FF0($-86-$5'16')BI(
29"A%1%-&&'0%)%/')')<='1%68.-/'4'):')
0%$-+-1
9"
3..66%)'0'$558*1()-1(D%'*58$5.'4*8.$'
92"A%1%-&&'0%)%/')')<=-):(6.'*'E.54-1;-15
"
3..66%)'0'$558*1()-1(D%
92"A%1%-&&'0%)%/')')<=)'/'-)E%64'.'+-7
!2"
3..66%)'0'$558*1()-1(D%58'//'*1H')'15D%
2"A%1%-&&'0%)%/')')<=)')%4+46+.-6')B54(/-1I(16
1*-1)%
2M*%-*22"A%1%-&&'0%)%/')')<=/%)'F'64
4-/5$'6-,*-):')E(.*')')*''):')
2 2M*%-*9"A%1%-&&'0%)%/')')<=4-0'00%$'*'8
*'.'F'6450'150($-81-/(-*')56'16')
9"
3..66%)'0'$558*1()-1(D%6
A%1%-&&'0%)%/')')<=
"A%1%-&&'0%)%/')')<=-)E%6F'646')4-/5$'.'*'0'15
6'/%0($-8.1(E--*
A%1%-&&'0%)%/')')<=
"
3..66%)'0'$558*1()-1(D%.'+:-.1$5*%%4%+'7
2"
3..66%)'0'$558*1()-1(D%.-15
2!"
3..66%)'0'$558*1()-1(D%.-1$5
9"A%1%-&&'0%)%/')')<=D544%:)*')E(.4'D-
!9"
3..66%)'0'$558*1()-1(D%6$5:/4++:0$-6-7
!2"A%1%-&&'0%)%/')')<=+-10($-8
!9 "
3..66%)'0'$558*1()-1(D%.)'/'4+*$/0(1'):)%
!9"
3..66%)'0'$558*1()-1(D%/E/-16
"A%1%-&&'0%)%/')')<='6.-
9"A%1%-&&'0%)%/')')<=0($-8D-1'4'$6')'*'056%
2"
3..66%)'0'$558*1()-1(D%*'8*.6-4+F'
29"A%1%-&&'0%)%/')')<=D'.+-1
9"A%1%-&&'0%)%/')')<=(6*'8
92"
3..66%)'0'$558*1()-1(D%6
92"
3..66%)'0'$558*1()-1(D%1546')6-1D'6%'
99"
3..66%)'0'$558*1()-1(D%8 9"A%1%-&&'0%)%/')')<=(6D'.
2"A%1%-&&'0%)%/')')<=(60($-8/'4564-1;-17
9"
3..66%)'0'$558*1()-1(D%6
29"A%1%-&&'0%)%/')')<=E50-4-/'6
!"A%1%-&&'0%)%/')')<==
!"
3..66%)'0'$558*1()-1(D%6-D'.
':-2!
2 "
3..66%)'0'$558*1()-1(D%*''D')D5$*'8*-$--62 "A%1%-&&'0%)%/')')<=%+-1
2 "A%1%-&&'0%)%/')')<=*'8'6*-6')
9"
3..66%)'0'$558*1()-1(D%+',4(/E/)')'6E$(4-
'6'5)6%'1+*5$5
92!"A%1%-&&'0%)%/')')<=F'%$'6'5)5'*'0'6%'H'$'67
9 2"
3..66%)'0'$558*1()-1(D%4+*'86-+%)6/'1%)0'6%
'68%1D5$
9 2"A%1%-&&'0%)%/')')<=-):(6
9 "A%1%-&&'0%)%/')')<=4+'658%$'):D-1
2"
3..66%)'0'$558*1()-1(D%'%64/E/%$'):$'8)%7
9"A%1%-&&'0%)%/')')<=8'G'8%$'):4-0'056'1E(*5
"
3..66%)'0'$558*1()-1(D%'*5888
"A%1%-&&'0%)%/')')<=4-.'5)+-56'1*5$50'15/'4566')
0'6%'H'$
!2"
3..66%)'0'$558*1()-1(D%4('60$-.')::%$0$%66!99"A%1%-&&'0%)%/')')<=0')+'66-)'6/'4566')4-/5$'7
"
3..66%)'0'$558*1()-1(D%'6D:
2"
3..66%)'0'$558*1()-1(D%.F%$-.%)D'/)'5%$'):D:
699"A%1%-&&'0%)%/')')<=8'G'8
"A%1%-&&'0%)%/')')<=56'1E(*/-/'):8%$'):
"A%1%-&&'0%)%/')')<=E5/-4'8'/D-4+'654%6
!"
3..66%)'0'$558*1()-1(D%(88
"
3..66%)'0'$558*1()-1(D%6$50:%50'6%'68%1D5$6-)'
%4%0$%6$'86')
9"A%1%-&&'0%)%/')')<=%+-1/-/'):E'/5$''6'$'5B@
"
3..66%)'0'$558*1()-1(D%6'6.-))%4+*'F16')0$%6
2"A%1%-&&'0%)%/')')<=(6)')%4+4-)6')6--1'):')
'6%;%%F'646')4-/5$'.'*'+-10($-8'677
9"
3..66%)'0'$558*1()-1(D%6$5*'84+/4566')0'6%
5,0$-8$'86')5.'6'5)05$(:(4
9"
3..66%)'0'$558*1()-1(D%6
2"A%1%-&&'0%)%/')')<=+-10($-8E5/--):(60'6%'H'$5
(66-'6
A%1%-&&'0%)%/')')<=
22"A%1%-&&'0%)%/')')<=4%:)*')E(.F'646')4-/5$'6-
'5
"
3..66%)'0'$558*1()-1(D%*'81%/'4+F'6'8
"A%1%-&&'0%)%/')')<=-8D'.+-1
2"A%1%-&&'0%)%/')')<=+-'*'>+-1
9"
3..66%)'0'$558*1()-1(D%4'$'/
92"A%1%-&&'0%)%/')')<=HG4'$'/
"
3..66%)'0'$558*1()-1(D%*'80($-86-6$54+)'6.
'6'5)7
22"A%1%-&&'0%)%/')')<=*'8/'4566')4-/5$'0'6%'H'$7
9 "
3..66%)'0'$558*1()-1(D%*$/.1(4-4
"A%1%-&&'0%)%/')')<=0'6%*'F'15*'85.*'-'67
2!"
3..66%)'0'$558*1()-1(D%/64*6%'7
9"
3..66%)'0'$558*1()-1(D%0'6%/')'4'5
9"
3..66%)'0'$558*1()-1(D%6$50'6%'6'5)4*85.*'9"A%1%-&&'0%)%/')')<=8//6'$'5$'.1')6-H'):')50($-8
':-2
*'8
"A%1%-&&'0%)%/')')<=E5/-4-)'1'%56-)'4-/'64-/5$'
"
3..66%)'0'$558*1()-1(D%(%E
2"
3..66%)'0'$558*1()-1(D%6
22"A%1%-&&'0%)%/')')<=E'/5$'
2"
3..66%)'0'$558*1()-1(D%>+'
!
':-2
LAMPIRAN
!"#$%&'()*(+%,
-
!"#$%&'()*(+%,.-
//#$%&'()*(+%,-
-0-
/#(1%%+2%+(3%4%+5('(67$-8%3%9
"#(1%%+2%+(3%4%+5('(67$-*:3(77%;28<%3%28%3%7
#$%&'()*(+%,
#(1%%+2%+(3%4%+5('(67$-)=,
-
-
0-
/ #-$%)29;%,>3(7(<<'%%';8=8(94'%<(32%?
@
"#(1%%+2%+(3%4%+5('(67$-8=8%49'+
#-$%)29;%,373%52+%8=8%49'+2;*'3%8=
2;4%(A%'3;(+552+%24%+*'3%<'%+<:;?%(4'%145'215<
#(1%%+2%+(3%4%+5('(67$-9'+%<<(*(+%?%+?(9:(
8(?B(?*:3(7
" #-$%)29;%,*37
C4'(4#(1%%+2%+(3%4%+5('(67$-'4(+9%
8:?%+5<(=5*:3(7+'(D
//#(1%%+2%+(3%4%+5('(67$-;%88E:?4=5+<4'52+%<%+
%;(D
/#-$%)29;%,/!!
"#(1%%+2%+(3%4%+5('(67$-(+9%*:3(762*(4';6(+
8<?5*:3(7D
#-$%)29;%,*3715<3%2?23
#(1%%+2%+(3%4%+5('(67$-%'<8%=%5<8(?B(?:<1(
/#(1%%+2%+(3%4%+5('(67$-<3:(+9%9%82<<+'43%'+
*:3(75%<<(D
/#(1%%+2%+(3%4%+5('(67$-'48%AA3%'+9%<8248%=%
" #-$%)29;%,
(<%?%+5+'<328=+<52+%8'8+';%<8%
8=52+%8%A3%'+<%@8=+'
!#(1%%+2%+(3%4%+5('(67$-%;('4+5%+;%88E:?4=5
4'9%82<<+8%=%8(9%<'4F9%)72?2A<(6'3,;%88E:?4F/!!
!/#-$%)29;%,*(234%72
//#(1%%+2%+(3%4%+5('(67$-1%;8%=%9%82<8(?B(?8(923(
#(1%%+2%+(3%4%+5('(67$-(+9%*2%<8(?B(?8%=%
5<<+
"/#(1%%+2%+(3%4%+5('(67$-8<?5%28%=%<8(?B(?+'(
""#(1%%+2%+(3%4%+5('(67$-8%=%?(9:(8(923(44(
'+(?+(4'8'+'
%5(
"/#-$%)29;%,03%8=52+%:?53%'+3%4232
!#(1%%+2%+(3%4%+5('(67$-(+9%9'+%<8(9%<
8(923(8%=%?%8(47:<2
#-$%)29;%,<8(9%<969+%9%82<;%88E:?4;+
%%2+6'8%7+'
/#(1%%+2%+(3%4%+5('(67$-4(;%88E:?4
#-$%)29;%,04%7;%72+('9(;%=%7982<
;%88E:?4<(D
#(1%%+2%+(3%4%+5('(67$-7%%73%'+<%3'=%79%82<<+
;%88E:?42
#-$%)29;%,0*(?(7G)7%+487%<(,
#(1%%+2%+(3%4%+5('(67$-)=,
!
-
-
0H--
/#$('?%)<2%+%+,%<29
/""#$('?%)<2%+%+,+2?238=+%<4%A%?;(9*(3'*:3(7
3%4'%<2%?'+B%3'428(:A+233
"#(1%%+2%+(3%4%+5('(67$-8%3%9
!#(1%%+2%+(3%4%+5('(67$-<%3%29692<(+(7%;28<+
432%73'4'4%A%?9%<329%%73'<(924'%+4%A%?<+8(923(
" /#$('?%)<2%+%+,*:3(77%;283%
" #$('?%)<2%+%+,8'9;%+%++8%7%9;2+<(+%7%;28
"#(1%%+2%+(3%4%+5('(67$-=(?<<(+(7%;28<+8(92%
" #$('?%)<2%+%+,=(%:<8%=%47*:3(7*2%47G
""%9#(1%%+2%+(3%4%+5('(67$+2?23:<
-
00
I
#00$
J)8'9;%+5?(+55%9,8%3%9
#00$
J)8'9;%+5?(+55%9,A?:9;;<8'9;%+5
?(+55%9
#00$
J)8'9;%+5?(+55%9,):,
#(1%%+2%+(3%4%+5('(67$-8%3%98%=%%4(9'+%<
*%6<2;<827%'4%;4'(?4(A((4*%6<
#(1%%+2%+(3%4%+5('(67$-*:3(7*5*%6<2;<6+'
"#00$
J)8'9;%+5?(+55%9,8=6:+'+2(
#00$
J)8'9;%+5?(+55%9,+%<*%6<2;=(
%5(
#(1%%+2%+(3%4%+5('(67$-=(
/#00$
J)8'9;%+5?(+55%9,+'*%6<2;
00$
J)8'9;%+5?(+55%9,
#(1%%+2%+(3%4%+5('(67$-*3(7&';<+D
00$
J)8'9;%+5?(+55%9,
#00$
J)8'9;%+5?(+55%9,::::<
#(1%%+2%+(3%4%+5('(67$-<3:=5+'(39*8%;%'++
"/#00$
J)8'9;%+5?(+55%9,:<
00$
J)8'9;%+5?(+55%9,
#(1%%+2%+(3%4%+5('(67$-&';<+125%<<(+'(
"!#00$
J)8'9;%+5?(+55%9,7%=(<(8:?'
"#(1%%+2%+(3%4%+5('(67$-<3'<*%6<2;?'57<3'<6?'
6:9;?(88
!#00$
J)8'9;%+5?(+55%9,K?%?<%+
!#(1%%+2%+(3%4%+5('(67$-*<+&';1(
! #(1%%+2%+(3%4%+5('(67$-<*%6<2;2<3'<<%+%++%;%<
6:9;?(88<+;'3'7=52
/#00$
J)8'9;%+5?(+55%9,9%%A3%8=?('
?%8(+=(?
00$
J)8'9;%+5?(+55%9,
/ #(1%%+2%+(3%4%+5('(67$-7%%7*:3(7;2+
/ /#00$
J)8'9;%+5?(+55%9,8%1(1(9(?(+4%74?
;2%8%+'
#KKK00$
J)8'9;%+5?(+55%9,6?(%(4%5?:2;
6:+B(?8%':+E'7$I
7:E5?:2;6:+B(?8%':+KKK
!#KKK@%33A?:900$
J)8'9;%+5?(+55%9,4(63'+(4
KKK
" /#(1%%+2%+(3%4%+5('(67$-%;(+:%73'+=(
""!#00$
J)8'9;%+5?(+55%9,E%'
""#00$
J)8'9;%+5?(+55%9, ""!#00$
J)8'9;%+5?(+55%9,;(+=%%;(+572%+5=(
"/#00$
J)8'9;%+5?(+55%9,):,
"" #(1%%+2%+(3%4%+5('(67$-:<1%;8%=%+5%7?(8:?(+'(
""#(1%%+2%+(3%4%+5('(67$-%9*'<9%8(6<'
!#00$
J)8'9;%+5?(+55%9,:<(=
#(1%%+2%+(3%4%+5('(67$-;(+=%%*3+*%;(+'(D
#00$
J)8'9;%+5?(+55%9,23(75<;(+=%%=%+5
B'(E2<7+
#(1%%+2%+(3%4%+5('(67$-?(8'=54'*2%7%+=(+:
?"/+'(;<;(+=%%4'(?14(?<
""#00$
J)8'9;%+5?(+55%9,6%9+'?(8'
"/4'*2%2<;(9*%=%?%+*'3- 4%"
!" #00$
J)8'9;%+5?(+55%9,;4%3%9;(+=%%*'3
4'*%=%?45+?(8'!"
//#(1%%+2%+(3%4%+5('(67$-<%3%25<4?6+'47*2347
+'(
/"#00$
J)8'9;%+5?(+55%9,1293%7*%=%?2<?(8'
"/%4%3%7
(1%%+2%+(3%4%+5('(67$"#00$
J)8'9;%+5?(+55%9,7%D
%5(
#(1%%+2%+(3%4%+5('(67$-62*(5<;(+=%%<8%=%+'(
!#00$
J)8'9;%+5?(+55%9,1%;
#00$
J)8'9;%+5?(+55%9,2*3<%+8'8(92<(?
/#(1%%+2%+(3%4%+5('(67$-4(*23<+;%;(;2+
""#(1%%+2%+(3%4%+5('(67$-*?21(5<+'(
/#(1%%+2%+(3%4%+5('(67$-;(9'+%<9%82<
8(?B(?8%=%2;4%(<+
#00$
J)8'9;%+5?(+55%9,:<5<;3%<;(+=%%8=
+'
"#00$
J)8'9;%+5?(+55%9,00$
J)8'9;%+5?(+55%9,8(+A'3(L@?=8%3(;:?8
-;4AL:9(9*(?8:A7'867%
#00$
J)8'9;%+5?(+55%9,00$
J)8'9;%+5?(+55%9,8(+A'3(L@?=8%3(;:?8
-;4AL:9(9*(?8:A7'867%
#(1%%+2%+(3%4%+5('(67$-;(8%=%9%82<8(?B(?1(5<
9699%+(
"#00$
J)8'9;%+5?(+55%9,:<
#00$
J)8'9;%+5?(+55%9,'M9E%''+5
/#(1%%+2%+(3%4%+5('(67$-8(?'%4(;6=5*2<%8'8(9
;(+52?28%+<?(4'<(D
*:3(722;<+432D
:<
8(?'47:<<%<
%4(9%8%3%73%'+35D
4%;+%<%23%
+%;(3(714692
24'8(*%*<+B'?28+'(
B'?284%<%6%28'8(96+'<(
=2;8'8(9+'(7%?%;;%8+'*:3(786%+8(3%32378(?B(?+'(
;4%12?2(<+'<<9;2(?4%8('+586%+%2:9%'<
8:98'3%8(B(?+'4%86%+7?
<'(8*+?+=(*:3(77%?%;<+86%+%2:1(
(%<
:<
"#(1%%+2%+(3%4%+5('(67$-8%=%<2%?8(?B(?432
#00$
J)8'9;%+5?(+55%9,:<
#00$
J)8'9;%+5?(+55%9,)7%+487%<(,G8:9267
" #(1%%+2%+(3%4%+5('(67$-)7%+487%<(,
"
-
H
>0-)
,
!#(1%%+2%+(3%4%+5('(67$-8%3%9
E%+4%?';%4%(?%+5%2
+<%+=%;%8%3*%1%;%4'
%5(
!#M$9%&+%7)1(?%+5%2,<E%++<4%A%?;(8(?%*%?2;*'3%
8%B()+:<;824%7E2124,
/#M$9%&+%7)1(?%+5%2,+:<;3%9%824%7E2124*'3%
8(9%<<:<:%44<+%9%;(+528%7%'%4%
/!#M$9%&+%7)1(?%+5%2,6%9+(6%?%+<<(8%+
#(1%%+2%+ $*%1%8%3%9%<%<
#M$9%&+%7)1(?%+5%2,8%3%9
/#$.8%3%9
#$.+:'63%9%:?*%?24%7E21242%<%<
"#M$9%&+%7)1(?%+5%2,'63%9%
#M$9%&+%7)1(?%+5%2,%;'*'3%<%<*2%NN *:37378%B(
!#$.%<%<+:'6*%?2;(8(?%2%4%%<
"#M$9%&+%7)1(?%+5%2,%4%<%<4%79%82<%+
!#$.%<%;%3%7
#$.%<%<*(?;%+42<%+'6*%?23%7
""#$.92+5<'+8*39+'(4%7%4%+:'63%9%=59%82<<%+2<
;(+528%7%3%'+
!#M$9%&+%7)1(?%+5%2,14<(8%73%79%82<%+%%2
2+2<4<<;3%9%8*<%3%2*2%6%93(78%B(
/#M$9%&+%7)1(?%+5%2,;%83%5+<%+=%9%8%
;(?9:7:+%+2+';(?%9%<%<*2%6%?%9%+2%314;%<%'
;?'+<%+?(8'892%+=%6%?%9%+2%3
!#$.22<928'9*'3%2%<%<
#M$9%&+%7)1(?%+5%2,928'9;(?%9%2+'9'+4%
#M$9%&+%7)1(?%+5%2,8*<%3%2(+5<4<3%;:?%+?'+5<%8%+
;(+(?'9%%+*%1%;(?32<%++:?(8'14<%<(?%'*2%
9%82<%+8(92%+:?(8'629%;?'+1(;'4%<<2%?125%<4<3%;:?%+8(*%*;%;
"#$.8**+=%%<%<%<*2%8(9%<%+;(+5%9*'3%+*%1%
#M$9%&+%7)1(?%+5%2,::::5
#$.*'3%*2%8(9%<%+;(+5%9*'3*%1%*%?2<2%?<%3%;:?%+
8*;<!%
""#M$9%&+%7)1(?%+5%2,%<;(3%7<%<E%+(?%*2%<%3%2%4
9%8%3%735<%<E%+67%3%5:<*=
#M$9%&+%7)1(?%+5%2,)E%B(,
"#$.:<
/#$.*=(
-
"
-
-H
"@
!#(1%%+2%+(3%4%+5('(67$-#-
M$I28A%&'&')<69,8%3%9
"/#-M$I28A%&'&')<69,8%3%9
/#(1%%+2%+(3%4%+5('(67$-8%3%9
/#-M$I28A%&'&')<69,8%=%+%<%+=%3%8'<'*(?<%'+5%+
%5("
#$.8%3%9
!#$.9(+5(+%'%;%222
#(1%%+2%+(3%4%+5('(67$-8(*%?%+59%8%3%78*;<;
*:3(7%+=(&'(+5%+9(1%*%+2%+
#-M$I28A%&'&')<69,:<
#-M$I28A%&'&')<69,<%3%228(?8'3%;9%82<+:?(8'
#-M$I28A%&'&')<69,+%<*%%3*%3'<<(+%;%<%''4@<(D
#KKK-M$I28A%&'&')<69,7%83(AKKK
#$. /#(<+:3:5'%<329%)'5%+2,8%3%9
" #.$8%3%9
"#(<+:3:5'%<329%)'5%+2,<%3%228(?8'3%;9%82<+:?(8'N8:+%<
*%%3<%+*%3'<<(+%;%<%'@<(D
"#.$=2*
!#(<+:3:5'%<329%)'5%+2,:::8:8%=%<(+%5?+;;<3%
#.$=2*
"#(<+:3:5'%<329%)'5%+2,:<G
#.$<32%4%3:59('+8(+4'?'%E<*:3(7*2%?(9:(1(
"!#(<+:3:5'%<329%)'5%+2,7999
! #(<+:3:5'%<329%)'5%+2,+%<*%%325<%9%+%D
!#(<+:3:5'%<329%)'5%+2,8%=%32;%3%
!"#.$52+%8'8(91(
/#.$;'3'7<(9%8<'+'O7%;28
/#(<+:3:5'%<329%)'5%+2,;%82D
/#(<+:3:5'%<329%)'5%+2,:::
/#.$;'3'72+'=+5+%<7%;28
/ #.$4%+6%?'+:?(8'22
/#(<+:3:5'%<329%)'5%+2,:<
#.$++<32%4%%;%%E<%+=%1(
#(<+:3:5'%<329%)'5%+2,:<
#(<+:3:5'%<329%)'5%+2,8%=%?=E%<:3:59('+
#.$:<
"
-
!
00
""#$%;%7
%3%9*:3(729;%+5+=%;(*(&%*%=%?%+2+%'
P<?(4'D
"#(1%%+2%+(3%4%+5('(67$-8%3%9*%=%?%+2+%'24;*?5
(?28*%=%?%*'8
"#(1%%+2%+(3%4%+5('(67$-*%=%?%+<?(4'2*%=%?8(6%?%
72%+5
#$%;%72+%'2E%3%2;:+;<'6(<D
/#(1%%+2%+(3%4%+5('(67$-=(?<1%+1'9%8(<%9'7%+%?
*?5%<%<(?28*%=%?
"!#$%;%7:<+%+'<32+%<*;(8%+%+4%3%982?%2*?'%72
<%9'+%<*=?2+%'=(
%5(!
#(1%%+2%+(3%4%+5('(67$-;(8%+%+*2<%+;;<=5*2%
<(
"#$%;%7(?9=2;;(8%+%+<'%*%5'*(?8%9%82?%=%+5
9(+=%%<%+<'%+%<*%=%?8(6%?%2+%'*3<%+
!"#(1%%+2%+(3%4%+5('(67$-352+%'2;;<<(+(%9*'<
8(+4'?'4'6+';'7%<<%9'=5%<%+*2%;(+57%+%?%+<(;;<
! #(1%%+2%+(3%4%+5('(67$-*?2+<;(8%+<(+'(<3:*?2
9%%A374739*8**8%AA<%9'47*(?:3%<
/#$%;%7*2<%+2<3(;%8?%=%+%+';*;(8%+%+8<5%<
*:3(7<(?D
#(1%%+2%+(3%4%+5('(67$-;(?%<473(;%837;(+57%+%?%+
23;%8?%=(+(5(?'3%'+
#(1%%+2%+(3%4%+5('(67$-8**;(?%<9(?(<%475(?%<%?'
+'(
#$%;%7%'<3%+582+5%<*:3(7:?4(?%;(<%;7
#(1%%+2%+(3%4%+5('(67$-:?4(?2*:3(7;*%=%?%+
8(6%?(2+%'2*:3(7
/#$%;%7*<++%<;(+57%%?%+;(?629%8(3%328(*(329
;?:9:8';(+5%7%+%?%+9(3%32';:8<%+
"#(1%%+2%+(3%4%+5('(67$-<(+(14<?(4'<(62%3';;<+<
%9*'38(+4'?'4'6+'
#(1%%+2%+(3%4%+5('(67$-;(+57%+%?%+9(3%32';:82
<%9'<%(5:?'<+*%=%?%+8(6%?(<?(4'=(
#$%;%7::9692(?9;(3%7<?(4';:+%<
#$%;%7;*:3(7:?4(?<%+D
"#(1%%+2%+(3%4%+5('(67$-*:3(77%+%?;(8%+%+*(3'%+
(?<
"#$%;%7:<
"
-
/
@
J
0H
0
"!#$.#@.
%3%9
""#.$8%3%9
#.$=(
#.$*:3(78%=%*%+222
#@.7(7(7(7(9%6%9%21(?
/#.$7(7(7(
#@.%32%<4%;%4%A%?8:<*%?2%;%9%8%3%7
4'%D
#@.+'(B(?8'
#.$2+2<*%1%('''
#.$4'%<2%?%;%('''
#@.?2+'9((??:?M/// M)(A,
':3%':+;AII
6:+8?%'+
M;<$*%<'$8:<M@%++:'+8(?42;3'6%(<(='+:*1(6M%<'$8:<M
%5(/
#@.=%+5+'(<2%?*'3%62*%4%A%?8:<*%?2
"/#.$:::
" #.$*:3(7*%5'4%%*(8(%<
" #.$&'(?=4232
@.
"#.$;;<9%+%+'(
#@.*'+232
#@. #.$:<
#.$52+%B(?8'%;%('''
#.$<5N2+':?92<'9
#@.%E<+%<4%A%?<(D
#.$+%<%+=%('''
/#.$8'8(9*%1%;%4':?8'8(9;?'9%?'+'(
#@.;?'9%?'
" #@.%32%<8'3%;%E<;(?+%7A'9(+4(+'(52+%
G2(?=2;%<;%8'%E<*2%%;%
%4%4%A%?8:<=%+5%E<4(3((4232
" "#(1%%+2%+(3%4%+5('(67$-8%3%9
"#(1%%+2%+(3%4%+5('(67$-;;<*'+232+'(%4(3:59('+
<(D
""#
J$.)<267'+5,E8%3%9
"" #
J$.)<267'+5,%4%
"/#
J$.)<267'+5,8=*%?23:59('+4(;%3%8E((<
" #(1%%+2%+(3%4%+5('(67$-3:59('+2%%8+%9%
%;(52+(%<%2+8%;(
"""#
J$.)<267'+5,52+%%<%2+;;<'
" #(1%%+2%+(3%4%+5('(67$-;%88E:?4+=(
" /#
J$.)<267'+5,1%;
" C4'(4""#(1%%+2%+(3%4%+5('(67$-%<%2+2
(9%'3+=(
""#
J$.)<267'+5,;;<<267'+5
" !#
J$.)<267'+5,2+5521%;<
" #(1%%+2%+(3%4%+5('(67$-:<
#(1%%+2%+(3%4%+5('(67$-(+%&9'9699%+(%;((9%'3
+5%+;%88E:?4=54'52+%<%+:3(7;;<2
!#(1%%+2%+(3%4%+5('(67$-8%=%+<?(9:(8%+(+'(
#
J$.)<267'+5,:<'(
"!#
J$.)<267'+5,3:59('+4'%
3:59('+;;<'P59%'36:9
!#
J$.)<267'+5,;%88:E?4;;<<267'+5
#(1%%+2%+(3%4%+5('(67$-*:3(7;2++'(
#(1%%+2%+(3%4%+5('(67$-;%88E:?4+=(*23<(D
"#
J$.)<267'+5,1%;
"#(1%%+2%+(3%4%+5('(67$-;2+(9%'3+=(=58%3%7+'(
!#
J$.)<267'+5,3:59('+;;<'P59%'36:9
!#
J$.)<267'+5,;;<<267'+5
"#(1%%+2%+(3%4%+5('(67$-;;<*'+232+'(52+(+%9%%;(
8(?B(?+=(
#
J$.)<267'+5,8(?B(?*'+232
#
J$.)<267'+5,7'42;<%+3:59('+<<
" #(1%%+2%+(3%4%+5('(67$-:AA3'+(37
%5(
#
J$.)<267'+5,1%;8=82?274'%:+
#
J$.)<267'+5,4%;%%<D
#(1%%+2%+(3%4%+5('(67$-<(1%;8%=%5<8(923(
/#(1%%+2%+(3%4%+5('(67$-:<47
"#
J$.)<267'+5,%49'+'8?%:?
"#(1%%+2%+(3%4%+5('(67$-28(?+5%+;%88E:?48(?B(?
%;(D
""#
J$.)<267'+5,;;<*'+232
"#(1%%+2%+(3%4%+5('(67$-+'(28(?<(;%88E:?4
" #
J$.)<267'+5,;;<*'+2322;E4
"#
J$.)<267'+5,28(?4'%%49'+'8?%:?
!#(1%%+2%+(3%4%+5('(67$-:<47*:3(79%82<
"#(1%%+2%+(3%4%+5('(67$-;;<+<4%A%?8:<*:3(7<(D
/#
J$.)<267'+5,=2;
/#
J$.)<267'+5,?%8%+=%4'%%4%8'3%;4%A%?4232
"#
J$.)<267'+5,<%324%;%*2%+5=%+52N
"#(1%%+2%+(3%4%+5('(67$-%;(+%9%8:<+=(8**<%3%2
4%A%?:<1(+'(
#
J$.)<267'+5,*%1%4'%
#(1%%+2%+(3%4%+5('(67$-*%1%4'(?*=<=59%+(+%9%
8:<2
#
J$.)<267'+5,%E<4%A%?8:<252+%*'+232
;2+=%<%328'9;%+23(?=%+5(??:?<2%?
#(1%%+2%+(3%4%+5('(67$-8%=%474%A%?8:<*%?2:<1(
*:3(74'8'9;%+
#
J$.)<267'+5,%<4%;%12%5<
!#(1%%+2%+(3%4%+5('(67$-1%;8%=%8(9%<*3<92+5<'+
%4(8'3%;<9%+(
/#(1%%+2%+(3%4%+5('(67$-:<47*:3(7
/ #
J$.)<267'+5,=2;
#
J$.)<267'+5,(?'9%<%8'7*%+=%<%E<4(3((
8:<=%+5?:8%<<(D
"#(1%%+2%+(3%4%+5('(67$-7%%7%4(8:<1(477%;28;
<*%<'8:<8'33%4(358:<2
"!#(1%%+2%+(3%4%+5('(67$-8%9%
"!#
J$.)<267'+5,(?(?*(23%E<GB(?=9267
8(3%9%7%?'?%=%(8:<<%6%23%5'7(7(7(7(
""#(1%%+2%+(3%4%+5('(67$-8(3%9%7%?'?%=%
"
-
--
-
H
0HH@
/#$8%3%9*:8N8=+:E%4%4';6;;<<%+5<:+5+<4%A%?'4
4(8<:AA'6(?;%+'8<?5*37%<D
+%+'(9%5+(%44(4(1%%+2%+(3%4%+5('(67$8%3%9+2?23*37358%=%D
%5(
#$
0-.0-
"/#$(5%E%'
-(3%+%+
"/#$.:<+%+'%;%9%8%37+=%
!#-$+%+'()8(9(?%<,+<4%A%?'42<8=8**;77%+=%
6?(%('4<69G
!#$.4%74%A%?
/#$.'4F+%+'<3+
/#$.;%88E:?4F+%+'<3+Q
"#-$+%+'()8(9(?%<,:<'4+;E:?4+'*37;<'2<8(92%
;;<=(?&'(
#$.%<*:3(7
#$.8**+=%%<2%<%+'9*239%8%3%7++
#-$+%+'()8(9(?%<,8:4';;<<%+5<:+58714232=(?
#$.<(3%(%4%";;<=5&'(%<4%A%?35
#$.=53%'+8(92%&'(4%74%A%?
"!#-$+%+'()8(9(?%<,:<;(?++8=%<+4;<+'42<;;<
3%'+8=52+%'4+'2<83(;;<
<<:+54232=(?;83%4%9(('+5;5+''+8=%33%7%4%98;5+'8=89*2+58<=;(45+&'(:<G+
*=(
#$.:<
#$.8%9%
/#-$+%+'()8(9(?%<,8%3%9&'("R!8=%<+<(;;<
9%67%+5N;23%'67:+4:+5N8(9(?%<4%+52%3
';:78:*37358(+4'4*5;;<+'4232;<324;*5=53%'+;2+*%528125()6726<3(,G
#$.'42<%E<8(92%+=%8%9%1(
""#$.'42%<*:3(7*%5'<(;%4%:?+5;;<
!#-$+%+'()8(9(?%<,%89%?%4%+%'+5%<%+3%'+3%'+
727272:<*(?(7;;;<53298(9;%4%A%?
27:<9%+%&'(D
C4'(4 "#$.<2%3%<?%'N67(:<
#$.?%+%2;%+1%+5
#$.*2<'%E%+5
#$.;(+567(;%
#-$+%+'()8(9(?%<,:<2<9%<329%+;;<=547*2%
9(8=;(+%;'8%+'%3%7;;<;67(;%<<?%'<%+5<:+5
R67(:<%<+459%67%+5;67:+4:+58(9(?%<R52%3';:78:7?;3;8?%=%8(9'+552+';;<=5
(?8(+%?%'+';3294%A%?'48=N&'(35*2%=(?G
#$.:<
!#$.969;;<67(:<&'(4%7(3;;<
#$.%<%+5<%
/#$.8<=;(;(+52?28%<%2+;2+%<*38
C4'(4 #$.++&'(9'+%<(*(+%?%+8(<%3'353%7
"!#-$+%+'()8(9(?%<,<%*(3(3(A:+<%E%8%+4':?5<(+%62?'
8:<(+%4;<+(3(A:+59;;<
"!#-$+%+'()8(9(?%<,(3(A:+*'9*'
"!#$.:::
"/#$.:<
!"#-$+%+'()8(9(?%<,
-IH.R
)7%+487%<(,
#$.8(3%9%7%?'?%=%9%%A&%7'?R%'+5%<2<+%+'
#-$+%+'()8(9(?%<,)?:A3,
/#-$+%+'()8(9(?%<,&'(32;%+<5'%2*<%E%+5
%5(
;2+<(+%62?'<%*(3(3(A:+8:8%9%<(8+5%+67(:<72727272
-
0
-
00
00
!"#00$1%3'3);:+'%+8(3%%+,)7%+487%<(,*'3%*:3(78%9;%'?'**:+
;?'+(?
/#00$1%3'3);:+'%+8(3%%+,4%+*%?27%?''+'%4%82?%(4%?%+
4%?';79(+5%%<%+*(3%+1%;:8;(?629%
/#KKK(1%%+2%+(3%4%+5('(67$-%44(4$0N$
KKK
/#(1%%+2%+(3%4%+5('(67$-)7%+487%<(,*'3%*:3(78%9;%'
?'**:+;?'+(?
4%+*%?27%?''+'%4%82?%(4%?%+4%?';79(+5%%<%+*(3%+1%;:8;(?629%
!/#$E8%3%9
/#$%4(9(+5%4%<%+;?:9:8';(+5%+5<2%+9'+%*2%
;(8%+%+8(6(;%92+5<'+
#$;?:9:8''*(?9%<+%N%<%+9(+57%+%?(?28<(=5
*(?7%9;'?%+4(+5%+1%3%+2%9%4+1'<%32%?
4%?'<%E%8%+N*%?%+5=%+54';(8%+%<%+4'3(%<<%+4'-%<%+4'9%<329<%+<(924'%+
#(1%%+2%+(3%4%+5('(67$- #00$1%3'3
);:+'%+8(3%%+,)(+B=,
#00$1%3'3);:+'%+8(3%%+,J
#00$1%3'3);:+'%+8(3%%+,I
I
"#(1%%+2%+(3%4%+5('(67$-*<+<(47%4(8%AA=51E*4
" #00$1%3'3);:+'%+8(3%%+,-00-
""#00$1%3'3);:+'%+8(3%%+,-I
#00$1%3'3);:+'%+8(3%%+,
IJ
"/#(1%%+2%+(3%4%+5('(67$- #00$1%3'3
);:+'%+8(3%%+,
I@
#00$1%3'3);:+'%+8(3%%+,
--I
/#(1%%+2%+(3%4%+5('(67$-*<+3'+<+'(
#00$1%3'3);:+'%+8(3%%+,-
#(1%%+2%+(3%4%+5('(67$-<(+(;'3'78<=;(=5*(?8%9%
45+?:+'4%+<%<<'+=58%=%47%44<+2
"/#(1%%+2%+(3%4%+5('(67$-9(?(<%=5*(?%+552+51%E%*
"!#00$1%3'3);:+'%+8(3%%+,
""#(1%%+2%+(3%4%+5('(67$-(+1%3'38'3%*%6(4'8'+'
!"#(1%%+2%+(3%4%+5('(67$-<%<<'+%<%+9(9*%+2
/#$E8%3%99%%A3%9*%1E;
//#$8=%<%4(4'(9;%%4'
#$8*3293(*'73%+128=%+%<%2%4(*2%;(8%+%%<D
#00$1%3'3);:+'%+8(3%%+,
@-
-
/#00$1%3'3);:+'%+8(3%%+,
@-
%5(
#00$1%3'3);:+'%+8(3%%+,
HH
I@-
-0
"/#00$1%3'3);:+'%+8(3%%+,
I
#00$1%3'3);:+'%+8(3%%+,
-0-
#$:<2<6:+A'?9;(8%+%+:3:+5A<88(5(?%;(8%+%+*(3'%+2
*%?24'<'?%;(+5(8%7%+;(8%+%+
#00$1%3'3);:+'%+8(3%%+,
HHI
0
/#00$1%3'3);:+'%+8(3%%+,
#00$1%3'3);:+'%+8(3%%+,
#00$1%3'3);:+'%+8(3%%+,I"
#00$1%3'3);:+'%+8(3%%+,0
#00$1%3'3);:+'%+8(3%%+,
#00$1%3'3);:+'%+8(3%%+,0
#$*'3%*%=%?4+1'<%4%7*%=%?8=%;(?32<%8%3'+%+83';*%+<
2
#00$1%3'3);:+'%+8(3%%+,-
N
"#00$1%3'3);:+'%+8(3%%+,J
J0
@
#00$1%3'3);:+'%+8(3%%+,
0
#00$1%3'3);:+'%+8(3%%+,0S
-
#00$1%3'3);:+'%+8(3%%+,H
"#$'=(?;?:9:8';(+5%+5<2%+27%+=%'%4%6%1
;(+5%+5<2%+;'7%?5%(%;8%9%
/#00$1%3'3);:+'%+8(3%%+,
"#$%;%;+<%3%2(+6'<47*2%*%=%?%+2<?'**:+2N8%=%
;(?32<%+83';(?8(*2
#$:3:+5A%<8<%+*(?8%9%;(8%+%+*(3'%+
"#00$1%3'3);:+'%+8(3%%+,0
IH>
!#$A%<8%1(3%777
!#00$1%3'3);:+'%+8(3%%+,0
#$ /"/"
#$<%3%24%7A%<8*(5'%2=(?
#00$1%3'3);:+'%+8(3%%+,00$1%3'3);:+'%+8(3%%+,
8(+A'3(L'62?(!1;5L:9(9*(?8:A7'867%
#$8=%%<*:3((?'9%A'3(=5%+%23%777
!#00$1%3'3);:+'%+8(3%%+,H>
#$*:3(%44+%9%8=%4393'8(1%3'3%<
#$8<=;(+%9(8%=%8='<'+$!"
#$++'*%?28=%*:3((?'9%A'3(2
"#$%%2*%5'8%=%8<=;(+%9((+1%3'38=%62*%%44
""#$:<474;%+%3%5'8<%3'A'3(2
!""#00$1%3'3);:+'%+8(3%%+,00$1%3'3);:+'%+8(3%%+,
8(+A'3(L'62?(!1;5L:9(9*(?8:A7'867%
/"!#00$1%3'3);:+'%+8(3%%+,9%=*%+<
#00$1%3'3);:+'%+8(3%%+,1293%7?9"
#$"2(?9%82<<:8;(+5%+5<2%+%<
#00$1%3'3);:+'%+8(3%%+,%?'<72?28+'%5%
"#00$1%3'3);:+'%+8(3%%+,9%8%;9
#$;(8%+%+*(3'%+;2+<(+%A%<8;%4%8=%15<
"#$2=5;%3'+5;(+'+58*329*%=%?%+4'*2%
%5(
"#00$1%3'3);:+'%+8(3%%+,:<
"#00$1%3'3);:+'%+8(3%%+,(8:<8%=%<%8'
"#00$1%3'3);:+'%+8(3%%+,=%
"#00$1%3'3);:+'%+8(3%%+,<%<8%?'=%'%<%4%
"#00$1%3'3);:+'%+8(3%%+,(8:<;(8%+%+*(3'%+2
"#00$1%3'3);:+'%+8(3%%+,:<
" #$:<(8:<3%77
"#$++'8<=;(8=%1(?
""#$7%3*%?58=%4%+8=%7?:++'=51%5%
"/#$:<
-
"
-
J
>
-I
!#$."#89'(=%)%E%28%*%7,M<29
"#89'(=%)%E%28%*%7,+'4?%E%2
""#89'(=%)%E%28%*%7,%4%9%83%76<'
!"#.$8%3%9
!""#.$=(9%8%3%7%;%222
/#.$*:3(78%=%*%+22
#89'(=%)%E%28%*%7,(+572%+5%73'+'N<32*=?+*3+05:84'9%82<+N*=?+*3+23%'
%<4;4'3'7%;%4%;(+5=%
;(+572%+5%73'<32<'%3'7%;%4%;(+=%%72%+5%73'72%+5*3+123%'24<4':3%<
"#$.A%?'&%335*%+222
//#
$9'%)%E%2,9699%+%2
#$.'+%8%=%*%5'1%E%;%+8:<*:3(7%<
#$.*:3(7*%5'*%6<2;4232%<
/#$.8=(+5:<4232
"#
$9'%)%E%2,8=%9%263:8(%66+05:8;%<*%3%+6(45+
8(+%?%'6:&*=?+*3+123%'24<4':3%<
8(4%+5<+8(9%8%63:8(%66+*3+123%'2*=?+2E2124
)",
J
>
-I
"#(1%%+2%+(3%4%+5('(67$-8%3%9&'(*%6<2;+=(9%+(D
""#$.8%3%9
"" #$.4'%%<*%5'35
"" #(1%%+2%+(3%4%+5('(67$-9'%*'3(:+3'+(*5728%=%
:<
%5(
"""#(1%%+2%+(3%4%+5('(67$-<29
+'4?%E%2
=%%4%98376<'
""#(1%%+2%+(3%4%+5('(67$-9'%+<9%82<8(?B(?9'+%
<(*(+%?%+
""/#
$9'%)%E%2,:<
""" #
$9'%)%E%2,983%7'+'*(?3%<28%2:?5%73'
1((+572%+573':7%99%4H%'8%3'+%3*': !
""! C4'(4#(1%%+2%+(3%4%+5('(67$-*3+/R
2+:?(8'%;(=59%82<439;(+=%%9'%*2%
8(+%?%'<%3%2*=<
""/#(1%%+2%+(3%4%+5('(67$-T,
"/#
$9'%)%E%2,4%7:<48=%*2%+5*%3'<4%+9%82<<+
?(8'28(923%4%7:<4%7
"#(1%%+2%+(3%4%+5('(67$-::::47:<
" /C4'(4""#(1%%+2%+(3%4%+5('(67$-148<?5
%4(9%8%3%7%;(35(?<
"!#
$9'%)%E%2,8:??=S
"#(1%%+2%+(3%4%+5('(67$-E(36:9(
"#
$9'%)%E%2,%<4(354%7*3763:8(
" !"#(1%%+2%+(3%4%+5('(67$-)=,
"
-
),
"
-
0-
H@
"!#
$274?:+(?:1')<:%<'+%*%32,8%3%9
" #(1%%+2%+(3%4%+5('(67$-8%3%9
" "#
$274?:+(?:1')<:%<'+%*%32,+%;%=%N*'3%+%<
4%A%?<%+;'+1%9%+*(?6%5%?%+8'8(9*5%2
=584744%A%?;*'3%+%<;?'+3%;:?%+;'+1%9%+%<<32%?;2+
" !#(1%%+2%+(3%4%+5('(67$-;'+1%9%+*(?6%5%?%+%73'2
474%A%?<(*329D
" "#
$274?:+(?:1')<:%<'+%*%32,42324%74%A%?N;+%<
;?'+:23%;:?%+%<<32%?
" "#(1%%+2%+(3%4%+5('(67$-9'+%<<(*(+%?%+?(9:(
8(?B(?D
" ""#
$274?:+(?:1')<:%<'+%*%32,<
" #(1%%+2%+(3%4%+5('(67$-+:%73'*%?%;(D
"#
$274?:+(?:1')<:%<'+%*%32,/
"""#(1%%+2%+(3%4%+5('(67$-:<47<+4(9%8%3%7
"""/#(1%%+2%+(3%4%+5('(67$-%4(9%8%3%73%'+<(35D
""/ #(1%%+2%+(3%4%+5('(67$-8%3%98%;((?<+%9%%73'+'(
4%+5%7*'+8'9;:?
4(;2++%9%4'(?+'(
<9%+(5<(?<
*'3%+%<4A%?*%?2
%5(
48=%4%4%A?%<%+;8'8(9*5%2=5847?(<:44398'8(9
*:3(71(8%=%8'9;%+
62*(%E<*2%
%'<8
8=?=4232=%
%'<8A2=::9%5'6*3:7
4%<4;N8<?54%;%847
7%7%7
G
:<8%=%<2%?8(?B(?432
-
"
0--I
""!#(1%%+2%+(3%4%+5('(67$-%<29
""#(1%%+2%+(3%4%+5('(67$-8%3%9
""#$('?%)<2%+%+,+2?23'+<%33=(+'6:9*(?%;%(?
""#(1%%+2%+(3%4%+5('(67$-?9"
"""#$('?%)<2%+%+,:<
-
"
I0
" !"#M$827%+%7)<(9%9%+,MI
" /!#(1%%+2%+(3%4%+5('(67$-8%3%9<%<
" /"/#M$827%+%7)<(9%9%+,
-
-
I
" #M$827%+%7)<(9%9%+,-
J-J
N " #KKK(1%%+2%+(3%4%+5('(67$-%44(4$KKK
" !#(1%%+2%+(3%4%+5('(67$--
J-J
N " "#(1%%+2%+(3%4%+5('(67$-%<%<*:3(7'<2=5 7'+55%"<%<
" ""#M$827%+%7)<(9%9%+,D
" "#(1%%+2%+(3%4%+5('(67$-62*(%<%<5<9%+2%32
" !#(1%%+2%+(3%4%+5('(67$-8%? 7'+55%
"=5%<%<*:3(7%9*%7
" " #M$827%+%7)<(9%9%+,
H
%5("
" " #(1%%+2%+(3%4%+5('(67$-%<%<475<9%+2%3!
<%<
" !#(1%%+2%+(3%4%+5('(67$-<%3%2 2995*:3(7
%9*%78**4'<7%82<<29;<(*%1'<%+%91(
" "/"#M$827%+%7)<(9%9%+,0
" "/ #M$827%+%7)<(9%9%+,I
" ""#(1%%+2%+(3%4%+5('(67$-<+%<%<*:3(7%9*%7<+
7'+55%"2<%<
" "#M$827%+%7)<(9%9%+,@-
I
-J-
I
" " #(1%%+2%+(3%4%+5('(67$-*2337%;(%<%<*2%2
" "#(1%%+2%+(3%4%+5('(67$-995*:3(7%9*%7;2+<+
8%?7'+55%"1%+1'2;;<(?'9%7%8'3+5%+829*%+5%+
<'?%+=(%9*%7%+;(9*%7%5'%+<(2+2+5%+237
"" #M$827%+%7)<(9%9%+,
--
I
- " #M$827%+%7)<(9%9%+,
I
""#(1%%+2%+(3%4%+5('(67$-(?'9%%+829*%+5%+2995
52+(<:4 2<%<
""#(1%%+2%+(3%4%+5('(67$-%%2%<%<*:3(7%9*%7<%3%2
+<%9*%72<%<
""#M$827%+%7)<(9%9%+,
I
IH
- "/#M$827%+%7)<(9%9%+,@-
I
- " #(1%%+2%+(3%4%+5('(67$-14%<%<9%82<<+1(14<:4*%?2
!
-
"
-
-0
-0
-
" #$
%3%92%3%'<298(3%9%7%?'?%=%%<%<+%<%+=%
8'<'3%%(+%+51293%7%73'%<%<(+5:<439
3%;:?%+<(9%12%+%73'1293%7%73'%<8%9%) ,45+1293%7%73'4'3%;:?%+9%<329%%73'
)!,<'?%%+4'B'4(+1293%7%73'=54'
<'?%/)(?9%82<2+'%73',%;'1293%7%73';%4%/"9%+%8%28(*(+%?+=%+%<'<2
+''*(&% ":?5<%9'4%7+%<*%=%?
4'B'4(++''3%5'8%2%<%<3%;:?%+(+=%%8%7%94%+I2?%+%<3(7*2<%3%%;23%<?(<:4'4%<
*:3(74';%;%?<%+'7(?0H:?0H'8
?2(:?7(62??(+?(6:?47%8*((+4(3((4(G2(8(4:;?%':+?(G2'?(862?((+?(6:?4:3:+5
:3:+5:3:+53%%%<%<
" #$E8%3%9
" #$1293%7%73'%<%<=%+58(*(+%?*(?%;%D
%5(!
"#
-0$-'&%)72328(3%+5:?,%<%723%%=59%+%8%24%7
;(+'+54%7+'''
""#$*:3(78%=%?(9:(8(?B(?
"!#
-0$-'&%)72328(3%+5:?,:<
""#$1293%78(*(+%?%73'%<%<N(?9%82<=%+5'4%<%<'AF!
"" !#
-0$-'&%)72328(3%+5:?,<(+%;(?%<%<;2+=%8(?B(?'*%
'*%%<*:3(7*2<%
"" "#
-0$-'&%)72328(3%+5:?,8<?'+%<%4(?5%9*%?
"" "#
-0$-'&%)72328(3%+5:?,5(3%;5(3'%
""#
-0$-'&%)72328(3%+5:?,6;27'42;
"""/#$8%=%(+5%7%66(882
""/#
-0$-'&%)72328(3%+5:?,7%*'88<?'+9(9%+55(3%;=((
""#
-0$-'&%)72328(3%+5:?,<(+%;(?3%;:?%+<(9%12%+%73'%<
8%9%%+5<%4'% ""#$8(<(1%;8%=%(+5%7%+%3'8%,
""!#
-0$-'&%)72328(3%+5:?,7%*'82<'?%%+4'B'4(+
229%6%99%+%4'%<'?%%%8%73'*(?1293%7/:?5
%;'<%3%2'<21293%7%73'/":?5%4(?%73'=%+5%<3%=%<4%;%4'B'4(+<(?
"#$%<%<<(32%?4%?'8=8(98(<(1%;
"/#
-0$-'&%)72328(3%+5:?,:<
""#
-0$-'&%)72328(3%+5:?,8(92%<(?
" /#$8(92%63'(+<%3%2%4%*2<%9:423%73'
" "#
-0$-'&%)72328(3%+5:?,:<
""/#
-0$-'&%)72328(3%+5:?,1293%78%7%98%9%45+%<%2+
<%E%3%+9%8%3%7%73'%1(?8<?5+''
" #$2<;(+5'?%%+4'B'4(+N8'8(9%<%+%9*'3=%+5%<'A
8%7%1%
""#
-0$-'&%)72328(3%+5:?,%3%9%<6%9+(?227%*'8
22=5%<%<'A<(+%;%%<<'?%8(<%3'4'B'4(+4'*%=%?
%<%4(?<%(5:?'*%=%?%%81293%78(92%8%7%9
""#
-0$-'&%)72328(3%+5:?,'2;%8%'%<8%9%45+1293%7
;(9*%7%5'%+<(2+2+5%+=54'32328<%+:3(7;(+4%A%?
*'3%<'?%4'B'4(+<2?%+54%?'1293%74'B'4(+=54'32328<%+%<%<+%+'<(+%*2%82?%9'+%<
;(+4%A%?9%82<<%+*%3'<439<(2+2+5%+(?<29;23
%;';(?<'?%%+2%<%9*'3<'?%%4(? ?%28%73'=%+5%<4'<'?%6%9+(?+'''
""" #$23%7N8(<(1%;<%<(
"!#
-0$-'&%)72328(3%+5:?,)8E(%,
" !"#$<%<3'&%%9*'39%8%8(4'<'+%<%+%3'8%+'
" /#$'+(?+(;2+83:E8'<';%5'+'
" / #
-0$-'&%)72328(3%+5:?,=:3%%%8'8(9<%8'+'%<3(7
*2<%3%%=((
" //#$*:3(7*2%
" /"#$%<5%+552
" /"!#$%4'8%1%
" /#
-0$-'&%)72328(3%+5:?,:<
"/#
-0$-'&%)72328(3%+5:?,'B'4(+=%+54'32328<%+:3(7
;(+4%A%?629%/N %1(?%%8*%<'8%7%9/ N/" %2%<%<(+5:<%4'*%+=%<+=(?//?'*222
""#
-0$-'&%)72328(3%+5:?,=5<'?%22%%8*%<'8%7%9
// N
" #$=%*(23
" /#
-0$-'&%)72328(3%+5:?,
%5(/
" #$8(*%*<%<N2+2<<'?%%+4'B'4(+N8(92%%73'4'<'?%N%<<'?%
4'%%<'A%%2;2+'4%<
" ""#
-0$-'&%)72328(3%+5:?,*(23*(23
""#
-0$-'&%)72328(3%+5:?,'24'<'?%%<%4(?<%(5:?'3%%
=((<'?%<'?%=%+5%<%<*2%8(*(329+''<(+%7%;283%%=(
"" #$%;'N4%3%9<'?%%+4'B'4(+125%N%<%<*:3(77%;28%%2
<(9%8<'+'%73'=%+5%<;%2(?'9%4'B'4(+
"#
-0$-'&%)72328(3%+5:?,*(329;(?+%7*2%3%5'%4(?
%73'=5%<;%2(?'9%4'B'4(+8(*(329+''%<%<4%7*2%
;(?<'?%%+22+%9;%<%4(?*(&%%73'+%9;%<+=(?<(7%;283%%=5'2=((
""#$0-
"#$-0-
-I
"!#
-0$-'&%)72328(3%+5:?,:<2+2<<(32%?;(+=%%2+2<
*%=%?%+4'B'4(+'+4'B'42)8:?%+58:?%+53%%%,=%+5%4(?
72%+59%6%99%+(?=((%<%<*2<%'%;3%;:?%+%;'%<129;%
""#$-D
" #
-0$-'&%)72328(3%+5:?,%73'72%+545+;;<
" #$N--0-F " #$
IIH
0
-
" #$ 0H
"/#
-0$-'&%)72328(3%+5:?,<%3%2'<24399%+2%33%%)439
;(+=%%<(E%+5%+,1293%7%73'629% '2;2+4%7
*(?*(&%45+8'8(9%4(?/"*%+=%<*(23*(&%+=(?%;';(3'<228%7%9*(23
""#$@NJH-N
--
-NJH
N-
-N
" !#
-0$-'&%)72328(3%+5:?,:::::=((3%%92+5<'+3%%%4(?
4(+5%?125(?6(?'%227%*'86%9+(?22%<%<*:3(7
*(23<%+%<;(5%E%'=51%5%*%7%5'%+22;2+4%7*3%4%7;2+
" #$I-
-
--IH-
-
" #$
-II-
-H
" #
-0$-'&%)72328(3%+5:?,9%<%'''9%'3%%6%9+(?
+''8%9;%'824%73%71293%7%73'22%<*(238(3%5'%<4'
*(23<%+%?'<7=(
" #
-0$-'&%)72328(3%+5:?,9%6%99%+%+%<<(9%8<'+'
%?'<7%73''4%<%<'A22
" !!#
-0$-'&%)72328(3%+5:?,3%;:?%+2+2<;(+=%%8%7%9
4%+=2?%+9%8'7%<3(7*2<%125(?22%<*:3(7*2%%;(?=((
" /"#$-ID
" /#$0-D
" #
-0$-'&%)72328(3%+5:?,%<%<*2<%+2+2<%73'
" !#
-0$-'&%)72328(3%+5:?,?2;%+=(?=%+53%'+*23(7;23%<
"#
-0$-'&%)72328(3%+5:?,%<%<62*%2+2<7%;28<'?%
<'?%%+4'B'4(+=5%<%<*2%8(*(329+''%<*:3(74'7%;28<%+;23%<
""#
-0$-'&%)72328(3%+5:?,8:??=4'%23'89%<329%'4%<
*:3(74'7%;28<%+*'3%%<%<<3'<:<7'3%+5;23%<
""#$N%73'2%<4'4%A%?<%+*%<'%E%38%7%94'%8(*%*2
(??:?N%<%4%*%<'%E%34%+8(9%8%
%5(
"""#
-0$-'&%)72328(3%+5:?,1293%7%73'439<'?%%+4'B'4(+
22*(23<(?22
"""/#$%<%<9%82<<%+%?'<74%+*1N3(;%82(+(?
""!/#
-0$-'&%)72328(3%+5:?,=:
""!"#$3(;%82<3'<8%7
""!"/#
-0$-'&%)72328(3%+5:?,<%8(?B(?22%<*(23<(
""/ #$1293%728%9%4(+5%+3%;:?%+8%7%94%+=2?%+
""#
-0$-'&%)72328(3%+5:?,%<%<4%7<'?%4%71293%74'%
(%;/!/22%<%<*2<%<%6(%<%+3%;:?%+<'?%%+4'B'4(+
%<%<+%<(+5:<1293%7%73'
" #$*(233%7<%<N
" " #$8%22<%+2+'%73'
" #$*'3*2<%++:%73'
"" #
-0$-'&%)72328(3%+5:?,<(+%;(?%<%<*2<%<%
8(?B(?1293%7'3(9;%%<%<*'3%*2<%<%3%;:?%+<'?%%+
4'B'4(+3%9*%*(+%?<(32%?+=(?
"!!#
-0$-'&%)72328(3%+5:?,%8='<A?9-4'B'4(++:
?(8;:+4'+5%1(
""#
-0$-'&%)72328(3%+5:?,<(+%;(?%<%<*2%<%<:9;2(?
3%'+;2+*'3%6(%<%+3%;:?%+<'?%%+4'B'4(++:?(8;:+4'+5
125(?
""#$0
I
N
"#
-0$-'&%)72328(3%+5:?,:<
"/#
-0$-'&%)72328(3%+5:?,*(233%%%<%<4%7<(32%?9%82<
8(?B(?22*'3%;%+55'3<%(9;%3%'+(%;+:?(8;:+4'+5
%;%8%'22
""#$8(?B(?*:3(7;%;%?D
"" !#
-0$-'&%)72328(3%+5:?,*:3(7
"""#$*(?%;%;6=%+57%+5D
"! #
-0$-'&%)72328(3%+5:?,8(%<%4+''%<%<*%?2*2%
" #$9%82<8=8(9*:3(7D
" #
-0$-'&%)72328(3%+5:?,%4(?8%2;6+%<9%82<%<
*:3(7:;(+A'3(8(62?'=E%?+'+5%<%<+%<<(+%?2+<(?
"!#$=%
"#
-0$-'&%)72328(3%+5:?,<(+%;(?;6228('%;<%3'+%<
9%82<8'8(9<(32%?8(62?'2E%?+'+522
"!"#$*'%8%N8(*%*8(?B(?%<<(+%363'(+
" #
-0$-'&%)72328(3%+5:?,%3%9%<8(*(329+''4'%
<(+%3%4(?;6%<*:3(7*2<%3%;:?%+227%+5
""#$=%+5;68%23%5'2D
"#
-0$-'&%)72328(3%+5:?,;6=%+5%<<(+%38(?B(?
22*:3(7%<%<;2+=%%<*:3(7
""#$%4%9%8%3%7;6%<%<2
"#
-0$-'&%)72328(3%+5:?,*%?2*:3(7*2<%3%9%*(+:?
" #$U,
""#
-0$-'&%)72328(3%+5:?,%;'%73'4'%(%;/125(?
" "#
-0$-'&%)72328(3%+5:?,8%7%9228%9(?3%%
" #$:<3%72
" "#
-0$-'&%)72328(3%+5:?,'2<'?%4'%4%7<'?%8(92%%73'<(?
"#$969+'N62*%%<%<7%;28<'?%%+4'B'4(+24%+*2%*%<3'<
" #
-0$-'&%)72328(3%+5:?,4%7 <%3'7%;284%7
""#$4'B'4(+2<%73'%<%<'A%;'9%8'7%4%8%7%9N*%5'125%
%5(
<(D
""#
-0$-'&%)72328(3%+5:?,*%5'
""#$:<3%72(?9%82<2+'%73'D
"" #
-0$-'&%)72328(3%+5:?,=:
""#$:<3%72
"!/#
-0$-'&%)72328(3%+5:?,1%4'+=(?8(*(+%?8(*(+%?%73'
129%%4(?/%1(?3%%+''
"!/#$%<'2=%+5%4%8%7%91(?
"!/#$1293%7%73'8(*(+%?(?9%82<'4%<%<'AF!
"!"/#$=%+5%<'AN "/"#
-0$-'&%)72328(3%+5:?,!228(7'+55%
(;
8(7'+55% <%3%24399%+2%3 4398'8(9
3%;:?%+<(9%12%+%73'/"9%6%99%+%2
"#$9698%=%(;3%'+%4'N<(+%8(9%<*%3'<%?'<79(+1%4'%73'
4%+%?'<7%73''4%<%<'A
" !#
-0$-'&%)72328(3%+5:?,:<+%+'<%9'62*%62*%8(9%<
*%3';6=5%<<(+%38(?B(?228%9;%'*'3%4'%6%92
" /#$<2?%+5;%8',
" "#$*2%8(9(+%?%E%<2N128<3'<?2+
" #
-0$-'&%)72328(3%+5:?,'%3%7+%<6%9+(?=(4%<4'%%<
<(+%3%8%328234'%8%*:?+=(?%;%%;%;2+(?'9%<%8'7
*%+=%<*%+=%<<(?%+%9(9*%+2*%*229%8%3%7=5%?'22=5%<%<%+=%9%6%99%+(??(8'
228(92%:?5*:3(77%;28;(+=%%<(E%+5%+8'8(9%<8%9%
45+;(+=%%<(E%+5%+%24'%12<%<%2+4%72*%73%5'22<3*2%
" !#
-0$-'&%)72328(3%+5:?,%4(?(+5:<%<3%;:?%+<(E%+5%+
*(?%24'2+2<%72+
" #$?(8'2N<%9'2;4%(2<B(?8'
" "/#$%12<%<%2+2<%3%2+%<2*%7*:3(7%1(?<%9'<(+%*2%
9'5?%':+
" #
-0$-'&%)72328(3%+5:?,-%;:?%+<(E%+5%+4%+3%'+3%'+
22%<*:3(78%9(?45+%24';2+=%<(?4'%:?%+5%<;%<%'
8%+5%3%%8'8(9;2+=%?'+5<%88%+5%(?2%9%<%+:%+:%
""#$=%%24'4'%9(8'*2%3%'+;2+=%
""#$9%+%%24':?8;2+,
"!#
-0$-'&%)72328(3%+5:?,:7=(<(?'%3%7%+5<'?%4'B'4(+
228(92%;;<9%6%9224'%<'?%%73'=%+5%<'A%1(?<(
"!"#
-0$-'&%)72328(3%+5:?,%4(?:?5%+=%+''
"/ #$%4%125%<9692
"/ #$8%9%;;<;2+%<18%9%
"#$%4%=%+5*%5'%<'A1(?%4%=%+5*%5'8(92%N=%+5
9(+'+55%<342+'%;2+*%5'125%<
"#$8(*%*8%7%99%8'7%4%
""/#
-0$-'&%)72328(3%+5:?,9(9%+5;2+8(;%2+=(?9%6%9
221%+1'%4(?8%7%9*2<%+%;(?<'%+%<4''B'4(+4'<'?%
<(;%4%8(92%%<<'?%9(+'+55%3*(<%8%73')7+8(9%8%4'%%4(?3%5',%<%<'A*%5'<(;%4%
8'%;%22(?;23%+5<;4+%<*%5'<%8%;(?;%8%'
=59(+'+55%3<'%*%5'<%;(E%?'84'%
"""#
-0$-'&%)72328(3%+5:?,=%+5%<%<'A<%9'9%82<<%+1%4'
8%7%9
""#$)=,
"" !#
-0$-'&%)72328(3%+5:?,:<3%+;%'(?'9%<%8'7*%+=%<
*%+=%<3%%<(?%+%9(9*%+2%<%<%4(?9%8%3%73%5'%<%<
%5(
%+=%3%5'=((1%+5%+9%?%7;23%<
-I
"" #$%<%<%+9%?%7
(3%9%%?'?%=%9%%A&%7'?R*%'+
"" #
-0$-'&%)72328(3%+5:?,)E%B(,
" """#
-0$-'&%)72328(3%+5:?,%%A3%%5%+5523%5'<%3%2%<%<
4%7*2%<'?%%+4'B'4(+224'%(?289%82<4%3%98%7%9=(
8%=%*2<%;(+=%%8%7%94'B'4(+4%79%82<4%3%98%7%9*'3%*%=%?+%+'8%=%<(+%*2%
;(3%?%8%+'+4'B'423%%=((
" ""#$=(<%<
" "/ /#
-0$-'&%)72328(3%+5:?,E%7E%7*%+=%<+=(?<(?1%
+%+'
" "/"#$)8E(%,
" "#
-0$-'&%)72328(3%+5:?,U)
" " #
-0$-'&%)72328(3%+5:?,4%3%93%;:?%+%9*%7%+8%7%9
%<'9*23;2+
" " "#$4%7*2%;(3%?%8%+D
"!#
-0$-'&%)72328(3%+5:?,3%;:?%+;(9*%=%?%+4'B'4(+22
2+2<%;(?;(3%?%8%+;(9*%7%5'%+<(2+2+5%+4%7*2%%;'
;(3%?%8%+4'B'4(+9%82<8%7%9%<%<%<*2%3%%
"""#$<'?%%+4'B'4(+F1293%74'B'4(+=%+54%;%2<8('%;%73'
"!#$;(9*%=%?%+4'B'4(+F*%=%?4'B'4(+;%4%%73'*'3%4'%%9*'3
<%;;<
"!#
-0$-'&%)72328(3%+5:?,<(+%;(?%<*'3%*2<%4'%<%%%<
%4(??(<:4
" #$128%+4%;%4%9%+%%73'=%+54%7%9*'3
""#$(+(?
"#
-0$-'&%)72328(3%+5:?,;(9*%=%?%+4'B'4(+22*2<%+
;%<%'*%26(?<(?
"#$=%;%<%'*%26(?*%=%?%+
"#$<(+8%*2%;(9*%=%?%+4'B'4(+N4%+;(9*%=%?%+8%7%9
"
-
""
@
J
H0
!"/#
J$.)<267'+5,
%3%9
!""#(1%%+2%+(3%4%+5('(67$-8%3%9
!!#
J$.)<267'+5,%+=%8<(*3(7%<D
!#
J$.)<267'+5,;%9%<824<:4%<%2+4%3%94%A%?
;?:1(<2D9698=+%<4%A%?;?:1(<;(9%8%?%+N4'5'2
8%=%3(%<+:9*:?=%+5*(3%<%+52<(D67U!/ 8:8%=%3(%<+:9*:? 23(?<%+DDD
8:<;2+ *(23<(
!#(1%%+2%+(3%4%+5('(67$-;?:1(<3(%<+:=5*3<5 2
378:<2<(+('<2<:48:<37 67+=(37<+
14<(+(3(%< <62
!#
J$.)<267'+5,<:48:<+%<4%;%4%?'9%+(D
!#
J$.)<267'+5,4399%+2%3;(?%<%2%+%+2<(
! #(1%%+2%+(3%4%+5('(67$-*:3(75<9%+2%3;(?%<%2+%+
%5(
!#(1%%+2%+(3%4%+5('(67$-%E<4(8:A6:;=<(
!"#(1%%+2%+(3%4%+5('(67$-8%=%*5379692
!"!#
J$.)<267'+5,%<4(
!#
J$.)<267'+5,E:<(=
(1%%+2%+(3%4%+5('(67$! /#(1%%+2%+(3%4%+5('(67$-%9*'337A%'3=58%=%%+:2
! "#(1%%+2%+(3%4%+5('(67$-=5E%?+%9(?%728(92%
<:4*%?2%2
!"#(1%%+2%+(3%4%+5('(67$-T,
!!#
J$.)<267'+5,E:<(7
!!#
J$.)<267'+5,G
!!#(1%%+2%+(3%4%+5('(67$-E(36:9(
!!"#
J$.)<267'+5,E(36:9(D%+%<%9
-
!
-
-
>0-
!!#(1%%+2%+(3%4%+5('(67$-+%<*2%;(8%+%+*%1%;%4'
928'9%<*:3(7;?'+<(32%??2+'9((??:?
!/"#(1%%+2%+(3%4%+5('(67$-&'(%<%+*%+2%<%<
!"#-$8%39%7:<
!" "#$.*%<'%E%3*%1%4%74%A%?*39%<%<
!"""#-$8%39%74%7
!" #$.8%=%9%82<8(?B(?%<%<<(1%
!" "#-$8%39%7:<
!"#$.%<%<28(+%9(9(1%+;%88E:?4%;%(''''
!" #-$8%39%7)9(?3'9%2,%49'+'8?%:?N%*6
! !#$.%<%<8=?=*2%:<1(*378'9;%+
!"#$.%<%<*2%<%;6<(
! #-$8%39%7)9(?3'9%2,:<%<%<82?278%A8*;<;?=;3%<<
! "#-$8%39%7)9(?3'9%2,*2%<%63'(+
!"#$.:<
!"/#-$8%39%7)9(?3'9%2,8:N8<?%+53(752+%<%+D
!"/#$.4%7*:3(752+%
!""#-$8%39%7)9(?3'9%2,:<%<%<82?274'%*2%<?'9%<8'7
%2&'(,
!!#$.:<<%<%<
!! #$.8%9%
!!/#$.,
!!#-$8%39%7)9(?3'9%2,,
!!#-$8%39%7)9(?3'9%2,&'(NA?%+6'88'+'<%<8%34%7<2%?
1%;
!#-$8%39%7)9(?3'9%2,:<'4%7?=*28'33%<3(7%?<2%?
8%9%9856%94232
!"#-$8%39%7)9(?3'9%2,*'3%9%8%+%<8%B(<2%??2+'9(
(??:?985
%5(
!" #-$8%39%7)9(?3'9%2,66%9+((<
!""#$.&'(*2%<%8(?B(?:<1(
!"#-$8%39%7)9(?3'9%2,23%
!""#$.%<%<;'3'72<2+'%;%
!"#-$8%39%7)9(?3'9%2,?=8(92%;2+%<3(7
!! #-$8%39%7)9(?3'9%2,4%79%82<+:;(8%+%+N?212<%+
928'9%?'<7;(8%+N;(?32<%E%8%+8(92%:<
!! #-$8%39%7)9(?3'9%2,9%8%+%<8%B(<2%?(??:?985
!/#-$8%39%7)9(?3'9%2,*2%<%8(?B(?:?63'(+;2+8%9%
!/#$.*:3(7%<%<7%+%?(??:?2<%&'(
!#-$8%39%7)9(?3'9%2,1%;(<
! #-$8%39%7)9(?3'9%2,2+'9((??:?///)
(,
! !#-$8%39%7)9(?3'9%2,923';3(8(;:;(?%':+5(+(?%(4
(??:?8@7(6<(%678%28B%32(
$.
! " #-$8%39%7)9(?3'9%2,23%985=%+5<2%?8(9%8%+%<
8%B(
! "#$.%<%<'8%33<%;6%<%<
! !#$.++*%5''4+;%88E:?4
! #$.&'(5<<%;6%<%<
! "#-$8%39%7)9(?3'9%2,&'(N<%<8%34%7<2%?<(1%;
! #-$8%39%7)9(?3'9%2,8:N2+%<8%=%'+8%33%;%(<
! #$.(%9B'(E=5&'(*%5'222
! !#$.%<%<'8%33<%;6%<%<
! #-$8%39%7)9(?3'9%2,+%<'+8%33<%8(?B(?<(D
! "#$.<%;6%<%<
! ""#-$8%39%7)9(?3'9%2,799962*%%+%?%5%'+
!/#-$8%39%7)9(?3'9%2,&'(N+%<*%5'%24%7*:3(78%B(%+4
;?'++:E7%+<=:2
! "#-$8%39%7)9(?3'9%2,)E%B(,
!"/#$.:<
!"#$.8%9%
! #$.,
-
!
-
@
-
!/""#-M$I28A%&'&')<69,8%3%9+2?23
! "#(1%%+2%+(3%4%+5('(67$-8%3%9
! #-M$I28A%&'&')<69,57?(7%<(D
!"#(1%%+2%+(3%4%+5('(67$-442<;63%'+8(3(8%'<+
9%8%3%7
!""#(1%%+2%+(3%4%+5('(67$-%4(%;((?<
!"!#-M$I28A%&'&')<69,4%4%;;<<*(?%+56:+%6<(D
!"#(1%%+2%+(3%4%+5('(67$-%4(4'8<=;(4
%5(
!" #-M$I28A%&'&')<69,%4%9%8%3%7<(<%8(?B(?4'%:?%+5D
!" #(1%%+2%+(3%4%+5('(67$-;4;379%82<8%+(
!"!#(1%%+2%+(3%4%+5('(67$-%8='<4'86:++(61(
!"!#-M$I28A%&'&')<69,9%<824+=%
!"#-M$I28A%&'&')<69,:::
!"" #(1%%+2%+(3%4%+5('(67$-4:?%+5%4(9%8%3%78:<2
!""!#-M$I28A%&'&')<69,'+(?+(83:E3%
!""#(1%%+2%+(3%4%+5('(67$-9'+%<*%6<2;8(+=%;1(
!!#-M$I28A%&'&')<69,6:+%6+5%+8%;(D
!! "#(1%%+2%+(3%4%+5('(67$-<8<=;(+'(+%9%+=(%&%7%?
!!#-M$I28A%&'&')<69,:::(+%&%7%?%<%2+
!!"#(1%%+2%+(3%4%+5('(67$-(???999+'(%<%2++=(
!!"!#-M$I28A%&'&')<69,4'%%4%6%338%=%
!/#(1%%+2%+(3%4%+5('(67$-9699%+(+<8(3('+(?+(
83:E<+
!/ #-M$I28A%&'&')<69,;8%=%A%7%9%;%4'%5*%2N4'%*5%2
%E%<%4%9%82<8(?B(?
!!#(1%%+2%+(3%4%+5('(67$-%4(9%82<+<<3'<1((?28
4'86:++(62=5<'(9'+%<*%6<2;*:3(7<'(5<4?
6+'432474'(?;23%<8(+=%;
!#-M$I28A%&'&')<69,629%4'%*5%23(7+%<9%82<8'8(9
52+%'48=8(9
! #-M$I28A%&'&')<69,::::::
!#-M$I28A%&'&')<69,4'%:AA3'+(+'8<=;(
!#(1%%+2%+(3%4%+5('(67$-'48=8(92474';%<%'<;6
!" #-M$I28A%&'&')<69,:'6;%23%
!"/#(1%%+2%+(3%4%+5('(67$-2378<?54'(?:AA3'+(3%<+'(
! #-M$I28A%&'&')<69,4'%*5%28(?B(??:8%<3%+%7A%7%9
8%=%
! #-M$I28A%&'&')<69,8:8%=%*5%24'%8%=%+%<%+=%%E%<3%
! #(1%%+2%+(3%4%+5('(67$-&'&'A%7%9<'(3537
;%7%9+=(
!"#(1%%+2%+(3%4%+5('(67$-%4%8%29%8%3%74%3%9
;(+52?28%+8:<3(1(?8:<*%5'*23%+:5:8'4%<8%9%
4(+5%+;(+22;%+%<%2+7%?%;4%3%9'+4%<%+;712%
!#(1%%+2%+(3%4%+5('(67$-+'(=54'(?23'8379%8%3%7+=(
!#-M$I28A%&'&')<69,8:%E%<A%7%9%;%4'%9(8(12D
! #(1%%+2%+(3%4%+5('(67$-<%3%24;*%6<2;8(+%+56<'
37<'(5<432<%+547*:3(79%82<(?28*2%
! !#-M$I28A%&'&')<69,8%=%995A%7%9;%8%3%<%2++'
!"!#(1%%+2%+(3%4%+5('(67$-A%7%98:<+=(8(+%?%'+5%+
%<%2+;?:1(<8%9%
!#-M$I28A%&'&')<69,4'%%4%*5%28%=%82?27E%*%6<2;
!"#(1%%+2%+(3%4%+5('(67$-3:???4'(?72*2%*%6<2;
8(+4'?'<(D
!/#-M$I28A%&'&')<69,;*5%2;3%<82?27E%*%6<2;+
*5<%;7
!#(1%%+2%+(3%4%+5('(67$-)E7(E,96937
!#-M$I28A%&'&')<69,8:8%=%*5%24'%*2%3%*%6<2;+
8'9;%+4'%%+=%;(?32%+%-<(D8%=%*5%2;(?32
8%=%'+5%*%6<2;7%?'%+2
!#-M$I28A%&'&')<69,4'%;%7%92
%5(
!"#(1%%+2%+(3%4%+5('(67$-:::'54'(?A%7%947A%7%9
+%;(4'(?%+=(<'((?<
!"#-M$I28A%&'&')<69,:<8%=%*5%24'%
!"#(1%%+2%+(3%4%+5('(67$-+'(8(+=%;1(
! #(1%%+2%+(3%4%+5('(67$-)=,
! #-M$I28A%&'&')<69,*2%*%6<2;8(92%<(D
! #(1%%+2%+(3%4%+5('(67$-*5*%6<2;8;;;1(&'&'72
*2%D
!"#-M$I28A%&'&')<69,8=%72;8%=%4(<%
#(<+:3:5'%<329%-?58%=88%=%%4%:;'8-+'
!"#(1%%+2%+(3%4%+5('(67$-:::::<(+(%1%?%&%7%?237
!" #(1%%+2%+(3%4%+5('(67$-<3:6'%+3%<4'(?%4(9%8%3%7
2
!!!#-M$I28A%&'&')<69,:<
-
!
00
>
-I
!"!#00$
J)8'9;%+5?(+55%9,
-
! #(1%%+2%+(3%4%+5('(67$-8%3%9
! /#00$
J)8'9;%+5?(+55%9,%4%9837;4;(+=%%+:
%73' "+:?(8'98<4%3%9;(+=%%
!""#(1%%+2%+(3%4%+5('(67$-9'+%<(*(+%?%+9%82<
8(?B(?
!""#00$
J)8'9;%+5?(+55%9,:<
!!""#00$
J)8'9;%+5?(+55%9,4%9%82<*5%28==(
!/"#(1%%+2%+(3%4%+5('(67$-479%82<
!C4'(4 #(1%%+2%+(3%4%+5('(67$-%;(+:
?(8'N%?'<74%+1293%7+=(
! #00$
J)8'9;%+5?(+55%9,=%+59%82<
/"! +" ""
!#(1%%+2%+(3%4%+5('(67$-%?'<7+5%+1293%7+=(;23%<
%;(
!#(1%%+2%+(3%4%+5('(67$-T,
!!#00$
J)8'9;%+5?(+55%9,/"! !/
! #00$
J)8'9;%+5?(+55%9," ""!
!
! //#00$
J)8'9;%+5?(+55%9,69+(=(
! #(1%%+2%+(3%4%+5('(67$-%9*'<9%8(
! #(1%%+2%+(3%4%+5('(67$-'+(?+(:<+'(
! #00$
J)8'9;%+5?(+55%9,:<
! #00$
J)8'9;%+5?(+55%9,=(<(
!"#00$
J)8'9;%+5?(+55%9,4%:<<%+
!"#00$
J)8'9;%+5?(+55%9,8=+%<?(8432;%8?(8
8=+%<=(6<3(7
%5("
!"/#00$
J)8'9;%+5?(+55%9,3(7<%+
!"#00$
J)8'9;%+5?(+55%9,<839*?7
! "#(1%%+2%+(3%4%+5('(67$-:<47*:3(7:<478<?5
! #00$
J)8'9;%+5?(+55%9,*:3(78=%2
! #00$
J)8'9;%+5?(+55%9,+%;(3(7146924=(<
!""#00$
J)8'9;%+5?(+55%9,*:3(71(3%8<%+
!/#00$
J)8'9;%+5?(+55%9,):,
!/ #00$
J)8'9;%+5?(+55%9,*:3(71(38<%++;(14692
4
! "#(1%%+2%+(3%4%+5('(67$-92+5<'+8'8(9+'(%4(
2;4%(
! ""#(1%%+2%+(3%4%+5('(67$-8:?'4'%4%4'9;
! ""!#(1%%+2%+(3%4%+5('(67$-5:;'83%'+
! /#00$
J)8'9;%+5?(+55%9,8'8(9+'%4%
2;4%(D148%;(;+=(?<(+(2;4%(=(
! /"#(1%%+2%+(3%4%+5('(67$-4(8%;(
! /#(1%%+2%+(3%4%+5('(67$-<%3%2%4(9%8%3%7*?2
4'2;4%(
! / !#00$
J)8'9;%+5?(+55%9,1469+(+<2;4%(8'8(9
! /"#(1%%+2%+(3%4%+5('(67$-%4(9%8%3%7<%9'2;4%(
! #(1%%+2%+(3%4%+5('(67$-35;2+;;<3%'+4(9%8%3%7
969+'(8'9;%+5?(+55%91(%4(9%8%3%7+'(
! " #00$
J)8'9;%+5?(+55%9,=(<(14;(8=;(?32
E%
! #(1%%+2%+(3%4%+5('(67$-%4(9%8%3%7*5721(
! ""#00$
J)8'9;%+5?(+55%9,:<2*'3(8=;?%8%+4%
;?:*3(9;4;(+=%%%73'2N8=995%<%+*5%2
;<%3%2<%9';?%8%++*'3(4%%73'=%+5=(+%;(9%8'74%7%+58(4%+5<%+4'%4%*%=%?
7%*'8N6%9+(<%9'+%<1%E%*983%<%9'%<%+
<+(9%?%7+5%+%73'+:?5%<%+<%%8(?B'6(<%9'*3
! #(1%%+2%+(3%4%+5('(67$-T,2378%=%;2+;(3'<+%;(
;;<+'(1496928(4%+5<+;;<3%'+4(9%8%3%7
%;(=5<%9'2;4%(4';;<8(92%8%9%629(;;<+'(1(<(+(2;4%(*=<<%3';(++8%=%2823<+
<;?:5?%99(?+%;(14969+'(
! !#00$
J)8'9;%+5?(+55%9,23%8=;2+;(+'+5
3%8=<:?59%?%7
! #00$
J)8'9;%+5?(+55%9,9'+%2823<+8(5(?%
*:3(7D
! #00$
J)8'9;%+5?(+55%9,<%9'<%6+'2?28+'%5%
*%+=%<
! !#(1%%+2%+(3%4%+5('(67$-:<
! !#00$
J)8'9;%+5?(+55%9,<*(?%9*%79%8%3%7
! #00$
J)8'9;%+5?(+55%9,;3'&35=(<
! !#00$
J)8'9;%+5?(+55%9,G
! "#00$
J)8'9;%+5?(+55%9,)7%+487%<(,
! !#(1%%+2%+(3%4%+5('(67$-E(36:9(8%=%<+2823<+
"
-
!
%5(!
@
! #(1%%+2%+(3%4%+5('(67$-8%=%%&3%+4%?'*%5%+
'%+5
3%;:?%+*%1%%4%9%8%3%73%
! "#(1%%+2%+(3%4%+5('(67$-9%8%3%7*%1%8'3%*(?72*2+5
45+&'(9(1%*%+2%+ =(?<
! !#$.8%3%9
! ""#$.9%8%3%7%;%2%<%<
! "#$.*:3(7+=%%<<%+
! #$.--
)%5%+'%+5,9%8%3%7+=%*%1%=%+54'
(?'9%%;%*'3%4'9%82<<%+<(4%3%98'8(94'%9%82<4:2*3(3%
! "/#$.--
)%5%+'%+5,8(*%5%'6:+:7;(8%+%+
N%;'4%3%93%;:?%+1293%7(?'9%%+8%9;%'/*(5
! #$.--
)%5%+'%+5,9699%+(?DD
! C4'(4 #$.2+2<928'9*'3%+'(
! #$.--
)%5%+'%+5,928'9
! " #$.8%=%9%82<8(?B(?8%+%<(1%
! "/#$.--
)%5%+'%+5,:<
! "#$.--
)%5%+'%+5,8%=%2+552
! !""#$.:<
! """#$.--
)%5%+'%+5,6%99%+(?
! !"#$.%<*:3(79%82<35
! ! #$.'+(?+(:<%<<%8%+%
! /#$.--
)%5%+'%+5,8'+':<1%
! /"#$.--
)%5%+'%+5,*:3(71%9%82<8'8(9
! "#$.(+9%8'7%<*:3(79%82<3%7
! #$.(+9%8'7%<*:3(79%82<3%7
!/ #$.--
)%5%+'%+5,%<;(8%=%2+552
!/"#$.(+*:3(7%<*%5'*%6<2;<%8%=%4232
!/"#$.8%=%67(6<4232
!!#$.--
)%5%+'%+5,*%6<2;
!/#$.=2**%6<2;*%1%
!!#$.--
)%5%+'%+5,8%=%*%+<2;3%
!#$.--
)%5%+'%+5,32;(
! #$.:<(+*2%*%6<2;4232
!/#$.--
)%5%+'%+5,6%99%+%+%<*%6<2;
!#$.3;88(+4<%8%=%
!/#$.--
)%5%+'%+5,8%=%(?32;%+%<*%6<2;
!""#$.(+;(?5'<%*%6<2;?(8:?
! "#$.%9*%7;(?%+'
! #$.--
)%5%+'%+5,:<
! #$.--
)%5%+'%+5,3%5'
! #$.8'9;%+<%4988G3*%6<2;
! "#$.--
)%5%+'%+5,+'(*%6<2;+=(
!/ #$.:<8%=%8(9%<432
!/""#$.--
)%5%+'%+5,:<
! #$.(+%9*'<A%'3+'(<(924'%+8'9;%+<VA%?99=V8G3*'+
! "#$.--
)%5%+'%+5,:<47*:3(7&'(G
! #$.E(36:9(
%5(/
-
!"
! #(1%%+2%+(3%4%+5('(67$-8%3%9+%<%+=(7%?5%
>0
@>-
0
! #(1%%+2%+(3%4%+5('(67$-<%<<'+9'+%<*%+2;%8%3
7%?5(7%?44'8<+'(
! #$8%3%9
! " #(1%%+2%+(3%4%+5('(67$-(?9%82<87';;'+5<(7%?5%
2+'8%9(+5%+;(8%+%+*(3'%+
! ""#$8(3%9%*(?;2%8%%'+
! #M$%'+)5(?%',8(3%9%*(?;2%8%
! !#M$%'+)5(?%',<%<+%<%+=(7%?5%;?:9:8'<(+(87';;'+5
<(<32*3'>0
@>-
0
! !#$:<;839%:?27%?5%+=(%<(?9%82<6%1
;(+5%+5<2%+
! ! #$7%?5%439!
! /"#$2<<((?%+5%+3%+12;839%:?+'%'+*:3(*2<%<<%
3%9%+E(*;7EEE;7('(676:99=
! "#$4%+A?((*2<2%73'8(*=<"*2%78((3%7*%=%?%+4'*2%
4%3%9(9;:79'+5524?%?'<7'+B:'8
! #M$%'+)5(?%',:<8:;(8%+%+*(3'%++'%'+23'8!3%(7
! #$*:3(;'<((?%+5%+(?;(?'+6'2<9%:?2%'+(+5:<<
3%9%+E(*;72=(?
! /#M$%'+)5(?%',:<S
! "#$:<8%9%
-I
-
!!
00
-
@I
I
/" /#00$
)8'9;%+5?(+55%9,%88%3%92%3%'<294%?';;<
8'9;%+5?(+55%9
/""!#(1%%+2%+(3%4%+5('(67$
0-E839
/!"#(1%%+2%+(3%4%+5('(67$
0-=(%<%<*3(78=*%+2
/ #00$
)8'9;%+5?(+55%9,9%8%3%74'3%;:?%+2?28
+'%5%*%26(?*%=%?%+4%?'**"!7'+55%**!
%?'<7 *%=%?<(;%4%;:23?=R9(%84+*741293%78(92%*%=%?%+
/N!//!%;'9%82<4';(+=%%'+4'B'428(*%7%5'%+*%26(?8%7%1%
%5(
1293%7NW$:3:+5(+50<<(+%;%1%4'9%6%92
/ #(1%%+2%+(3%4%+5('(67$
0-8=9'+%<<(*(+%?%+9%82<
8(?B(?%<%<=(?
/ /#00$
)8'9;%+5?(+55%9,:<
/ #(1%%+2%+(3%4%+5('(67$
0-%<%<;;<%;(=(?
/ "#00$
)8'9;%+5?(+55%9,;;<8'9;%+5?(+55%9
/ " #(1%%+2%+(3%4%+5('(67$
0-;(?%<
/ "#00$
)8'9;%+5?(+55%9,1:7:?
/"#(1%%+2%+(3%4%+5('(67$
0-8%3%9<%<
/""#00$
)8'9;%+5?(+55%9,
@
/" #(1%%+2%+(3%4%+5('(67$
0-4%7<%<
/"#(1%%+2%+(3%4%+5('(67$
0-8:?=3%9*%8'<'
/"#(1%%+2%+(3%4%+5('(67$
0-2+2<8('%;+:*%26(?1293%7
<(+%193%7<%+<%<
/ #(1%%+2%+(3%4%+5('(67$
0-<(+%9%82<<%+1293%7=5
*(8%?*58('%;+:*%26(?=58%9%
/ #00$
)8'9;%+5?(+55%9,0-
-
-0-
/""#(1%%+2%+(3%4%+5('(67$
0-II
-
/"/#$8%3%9
/!"#$8%=%?%8(6%?%9%82<+'95<'+8%3%7
// /#00$
J)8'9;%+5?(+55%9,6%?%9%82<;(=%+5
8%3%7=(
//"/#$*3(72+12<%+<%8(?B(?NN8%=%9%82<8<?5
/#$%12<=58%9%4'9%82<%+*(?23%+5<%3'
/#00$
J)8'9;%+5?(+55%9,8(*(+%?=(
/ /#$%4(<%8(?B(?824%NN
/"!#00$
J)8'9;%+5?(+55%9,+%<2+12<<%8(B(?
=(
/" #00$
J)8'9;%+5?(+55%9,;%3%<%9'4%
+%9;%<4%+;(983%7+'*(?3%<2
/""#00$
J)8'9;%+5?(+55%9,8=;2+;(3'<3%+%;(
<%2?28+'%5%%4%;<%;(+=%%4%;3%<
/" #$8:8%+%+%<E%6%9+(DD
/""#00$
J)8'9;%+5?(+55%9,*<+<(8;+=%;:8
8%9%<%2?28+'%5%+;(+=%%69+(3%<<%;(+=%%4%<2?28+'%5%
%4%
/"! #00$
J)8'9;%+5?(+55%9,++%;%8'8(9
(+4%+53'<9%8%E%;(?9:7:+%+<%3%23(7E%2?28+'%5%8%9%4%3%98%2
*%26(?
/"/#$8**<(8'3%;%+;52+%NN6%?%982<22=53;?+<32%?<%
;(+=%%
/"#00$
J)8'9;%+5?(+55%9,8'3%;<(;<%
2?28+'%5%9%82<=(<
/"""#$%%79%82<62*%<%;(+=%%149%83%7
/" #00$
J)8'9;%+5?(+55%9,=(<<(8;+=(?;:8
*(+4%28%9%
/#00$
J)8'9;%+5?(+55%9,?(3%':87';4%%*%8(4%
8%3%7<:
/#$9%83%7+'1%?%+5*(?3%<2629%<'(4%;%9%<329<%+;2+6%
4'%4'8(**%<%+6%?%9%82<<%+4%%<%8'8(9*(234'9%+%
%5(
3(7;'3'7%12<=58%9%*(?23%+5<%3'%%88%2*%26(?
/"#$;(<'(?(<:49%83%7+'2+2<?212<%+9%8%7%4%;%+
/"/#00$
J)8'9;%+5?(+55%9,;+%;((+4%+5<%3%2
8%3%79%82<=(<(?98'3%;8=N8=;(?+%7E%8%2*%26(?
2?28+'%5%8%9%4%3%98%2*%26(?N2+2<2?28+'%5%=%+53%'+;*'3%+%<8'9;%+8'8(9
(+4%+5+'*'3%E%2<2?28+'%5%+'N(+4%+53%<9%<+%+=%
:<<%+;9%82<;(+=%%3%;3%<
/""#00$
J)8'9;%+5?(+55%9,;%3%<(+(3%E%3'<
<%+
/"""#00$
J)8'9;%+5?(+55%9,GA:?2?7(3;
/"#$:<*(?<(+%++45+L(+4%+5M2<'(%9'<42328*5%'
?(<:44'9(1%*%+2%+2+2<'+4%<%+;'7%<*(?<(+%%+;?:5?%9=(
(?'9%<%8'7
//#00$
J)8'9;%+5?(+55%9,8%9%G15<
=(8(3%9%7%?'?%=%
/#$8(3%9%7%?'?%=%
8
!
-
/
H--
/ "#M$&2?%&E%+')8('2,8%3%9
/ #M$&2?%&E%+')8('2,+<+=%6<'
/ #M$&2?%&E%+')8('2,*(?<(+%%+%<%A23
/ !"#M$&2?%&E%+')8('2,*(?923%8(;N6%?29%+%<%A23
?9! <+
/ / #M$&2?%&E%+')8('2,148(<'?%+=%%73'=%+59(+6%?29=
*(329%9%(9;:7=%+54232?99699%+%;3%<D
/ #M$&2?%&E%+')8('2,8(92%;(+6%?29<(+%'8'*:?%+5
*%?2<(
/ #(1%%+2%+(3%4%+5('(67$
0-E839
/#KKK(1%%+2%+(3%4%+5('(67$
0-%44(4$-KKK
/#(1%%+2%+(3%4%+5('(67$
0-8%3%9
+<+=%6<'
*(?<(+%%+%<%A23
*(?923%8(;N6%?29%+%<%A23?9! <+
148(<'?%+=%%73'=%+59(+6%?29=*(329%9%(9;:7=%+54232?99699%+%;3%<D
8(92%;(+6%?29<(+%'8'*:?%+5*%?2<(
/!#$-E%88%3%9
/!""#$-6%?29%+2+2<8<'9%<%A23;(3%4%+5%<%A239%3%=8'%
(3%74'5%+2+5923%'8(;(9*(?
//#$-%73'=%+59(+6%?298(*(329%?'<7;(?5%+2+5%+
(?8(*2%<%+(?284'3'+42+5'8(7'+55%3%7%9%;%4%%72+7%4%;%+
/#$-8(*%5%'6:+:7923%6%?29;%4%":5:89%<%
%?'<732;2;(?3'+42+5%+%4%3%7;%4%:5:8
/!#$-=%+5'22+2<6%?29%+<7%'?%
/#$-
%5( /"C4'(4"/#$-;(?9:4%3%+;(3%4%+5*(?7%4(3%7
9(9;2+=%';?:42<%3(?+%'A4%?';%4%8=%?'<%%<%A23
'<73%884+*74
/ #$-%73';(3%4%+54'5%3%<<%+2+2<9(+6%?294'4%3%98<'9
(?*%?2'+'
/ ""#$-<(?%+%9(9;2+=%'*%+=%<<('8'9(E%%+
/ #$-4'%+%?%+=%9(9;2+=%';'3'7%+8<'94%?';(3%+
8(7'+55%;(3%+
/ #$-9(9(+27'?(8:328'9(3%32'9(8=2%?%%52+5
/ #$-8(<'?%+=%'+5'+9%<329%3%+12
/ #$-*:3(73%79(3%=%?'3%9%+E(*<%9'
/ #$-EEE;7('(676:99=
/ #$-G
/ !" #M$&2?%&E%+')8('2,<(+%'8'*:?%+5*?
/"#$-<(+%
/"!#$-*:?%+5;2+%4%4%3%93%%9E(*
//#M$&2?%&E%+')8('2,:<
8
-
/
-S
-0
--
/""#KKK-S$7%'?23%44(4-S$*423&'&*4%7'9)
,KKK
/! C4'(4! #-S$7%'?2388%3%9
2%+N
%4%!05:88%=%(3%79(+57%+%?8%24:<29(+4'4%3%9*(+2<9'6?:8A:AA'6((6(3
2+2<4'2;2;4%(8(*(329
(;((9*(?
(%;'9%3%+5+=%8%9;%'7%?''+'9%8'73%5=*(3294';(?*(23<%+
%=%%4%9(9*2%8%2
;(?'+55%%+;%4%9'+552;(?%9%*23%+8(;(9*(?
<(?1%8%9%;'7%<2%+8%+5%8%=%7%?5%'
-0
0
---
/ #(1%%+2%+(3%4%+5('(67$
0-E839
/! #-S$7%'?23(?9999
// #-S$7%'?23*'3(?+%<*(23<%+53:*%3%4?((88
//"C4'(4/#-S$7%'?23+'4%7+%<8%9;%'7212+5*23%+
8(;(9*(?
%5( /"#-S$7%'?23*(?%;%3%9%3%5'9%8%=%+5;(?328%=%2+552
/! #(1%%+2%+(3%4%+5('(67$
0-9%%A=(;(?8:+=5'+67%?5(
2*(?62'NN++'8%=%%<%+?(9'+4<%4'%8(923%
8
-
/
%5( LAMPIRAN
!!"#$%%&'%&#(%)%&*+#,#-./01 "/2+
%(%3
!
"/2+&4%&5%6,4,7%6%(8'4'9'$'4%&7#9%4%'&%&
+%)%8#4%(4#47)7#&5#(,%&#*#9,
"%,63#$%8%&'%&4:&(,&#4'
"/2+&%,6)%9,43%&%5#
"#$%%&'%&#(%)%&*+#,#-./01:&(,&#
"%,66%5%4#'%'&,%4%'&-%;%&*%&'9'6%&7#&)%<%9
=="%,63%6%(%.&%49'$'48,(%%4%'&4%;%6%&9#<#97%)%6%5%7%6%(
%4%'&
!!"%,6-%3%&%3#$%8%&'%&
"+/>6%(%3
"+/>8'4'3%&'%(7#9%4%'%&%&4#?
! "+/>4%(%'8'4''5*8#4%(4%&
!"$%,6==!!8'4'3%&'%(%4%'&5*6)*),*'&%4%&6#4%9%&*
!!"+/>4,%8#4%(7%)%6%$%
="+/>4%(%'&%,6&%48:(#.):;&(:%))%9,;#86,#4%3,
="+/>;;;7.#,#-.-:335
"$%,6==!!4)#4#8'4'5*(#8,.'&'47#&5#(,%
"+/>@
"+/>4,%79,&-'4'7'4
!"$%,6==!!%38:,,&*6,4,47#&5#(,%
! "$%,6==!!4,%3#65#9%8%9%8%
!"$%,6==!!8,(%8,&-%&*7%6%(%$'4%4%'&
!
"+/>%$'4%4%'&4#&%9'$'47%)%3%&'%(
7#9%4%'%&%&)%(%33%&'%(6777%4)#
!!"$%,6==!!:465-%9,
!!="$%,6==!!A
!"+/>:4
!"+/>;#(-:3#
6
+BCBD
"EEE2B.7%,%))#)+/>EEE
"EEE2B.7%,%))#)#$%%&'%&#(%)%&*+#,#-./EEE
"EEE2B.7%,%))#)#$%%&'%&+/%(3,EEE
!"2B.7%,5%
!"/F%,&:9(,%&%G%4%'&&#*#9,@65&%4%&5%8,(#4:)%4%'&
),7#-%.4%&'&'479:$#44#(%7%6%;,HH
"2B.7%,)%.('('64#?%%'4%(%')%.('('6)%.3:.:&7%)%7.
%*#
3,*9%#4:)%4%'&?
=="/F%,&:9(,%&%G%4%'&&#*#9,@4%(%'4:)%4%'&'&'4
79:$#44#(%7%6%;,')%.(%3%('('6
="/F%,&:9(,%&%G%4%'&&#*#9,@%7%,%4%.'4#
="2B.7%,)%.3:.:&7.3,*9%#?
= !"/F%,&:9(,%&%G%4%'&&#*#9,@6%5%%4%.'
"/F%,&:9(,%&%G%4%'&&#*#9,@%7,6%5%#&*:4%4%'&),%
)%.),7#-%.4%&
"/F%,&:9(,%&%G%4%'&&#*#9,@%7,5%&*6%5%%4<%.%3
8,(#8%88#(%&$%79:$#44#(%7%6%;,'
"/F%,&:9(,%&%G%4%'&&#*#9,@7#&)%7%%&':4(%.
),7#-%.4%&
!="/F%,&:9(,%&%G%4%'&&#*#9,@%7%,%4%.'4#7#&)%<%9
)%.7#-%.4%&4:)'
"2B.7%,4%(%')%.7#-%.4%&H6#,%77#-%.%&'%)%'9'*,
6#&),9,?
"/F%,&:9(,%&%G%4%'&&#*#9,@'&'&*9'*,'%4
!!"/F%,&:9(,%&%G%4%'&&#*#9,@6#8%86%5%#&*:4
6#3'%&5%)%.),*%8'&*4%&
"2B.7%,&%47#-%.6%'?
!="/F%,&:9(,%&%G%4%'&&#*#9,@'5%&*65-:&<'6#'
"/F%,&:9(,%&%G%4%'&&#*#9,@65,&*%%7%,(%*,%.'
"/F%,&:9(,%&%G%4%'&&#*#9,@6#8%8(8%*,3%&'%(
4:)&5%3%-%38,%6%$#
"2B.7%,4:)%7%'?
!"/F%,&:9(,%&%G%4%'&&#*#9,@$%7
!
"/F%,&:9(,%&%G%4%'&&#*#9,@
"2B.7%,BC2+BC?
"/F%,&:9(,%&%G%4%'&&#*#9,@6%3%4:)'
"2B.7%,CB?
"/F%,&:9(,%&%G%4%'&&#*#9,@%4
=!!"2B.7%,6#3'%')%.),8'%(%.?
!!"/F%,&:9(,%&%G%4%'&&#*#9,@65%4%.'
!"/F%,&:9(,%&%G%4%'&&#*#9,@'5%&*6%5%7#&,&*
"/F%,&:9(,%&%G%4%'&&#*#9,@4('%7%,&%4#&*:44:)&5%
)%&7#-%.%&6#9%5%&*7748%*,
"/F%,&:9(,%&%G%4%'&&#*#9,@65<%4%&)#4%%7%,
!"/F%,&:9(,%&%G%4%'&&#*#9,@6#8%865%4<%.%38,(#,8%
4%7#&5%'94#&%7%4:)&5%6%3%$#
!"/F%,&:9(,%&%G%4%'&&#*#9,@),%%47#-%.4%&,4'4:)
'&'479:$#44#
!"2B.7%,4%(%'4:)'),7#-%.4%&H(%7:9%&'9'*,#%7
),6%'4%&4#-'%(,4:)'%3%(%,&)%9,7%)%5%&*(%,&
"2B.7%,-:&:.46%;,IHDI=H4%(%'
4:)3%-3&,3#3%&*8:(#.7%7%94%&('9'*,6#-%9%8#9%6,&*%&
!"2B.7%,)%(%3J#96,%4%&)%%&*&,H3#3%&*%)%9#6:('6,
'46'8%4%'&
"/F%,&:9(,%&%G%4%'&&#*#9,@:::
!"2B.7%,$%),(#7%6&,%47#9(';'$')4:)5%&*8#9(%,&%&
%7:9%&'9'*,8:(.),7%7%9,4'7#-%.%&
!"/F%,&:9(,%&%G%4%'&&#*#9,@.33:4
!"/F%,&:9(,%&%G%4%'&&#*#9,@(%*,6%'%7%,
%*#
! "/F%,&:9(,%&%G%4%'&&#*#9,@),%:9%&*4:37(#,&
"/F%,&:9(,%&%G%4%'&&#*#9,@),%:9%&*#97%46%79,&(#$#9
%3*'&%8%&5%44#9%6
"2B.7%,(#$%9%34%&H6#%.'&6#4%(,
!="2B.7%,4#&%79,&,4'%.'&%&6%$%
="/F%,&:9(,%&%G%4%'&&#*#9,@%%.
="/F%,&:9(,%&%G%4%'&&#*#9,@%7,),%:9%&*4%%8%&5%4
6%&*%*'&%,&4)%&4#9%6
="/F%,&:9(,%&%G%4%'&&#*#9,@6#8%88%&5%47%4%,67%-#
"2B.7%,&%&,6%5%(,.%H6%3%%)%&%44#-,(4%&6%,F<:&%%'
4##9%&*%&)%(%3(#$%9%3
"/F%,&:9(,%&%G%4%'&&#*#9,@),%:9%&*4:37(#,&)#7%&
7#&*%9%.
"2B.7%,@:4(%.'H%(#%67#&*%9%.3%4('3
"/F%,&:9(,%&%G%4%'&&#*#9,@.33%7,7#&*%9%.65
8,6,&*
!!"/F%,&:9(,%&%G%4%'&&#*#9,@%7,%47#9(%.%7%,
"/F%,&:9(,%&%G%4%'&&#*#9,@.%&46
"2B.7%,G.%&)6.%4#@
"/F%,&:9(,%&%G%4%'&&#*#9,@6:995%7%,
"/F%,&:9(,%&%G%4%'&&#*#9,@%)#(%*,6%'&%4%&5%
!"/F%,&:9(,%&%G%4%'&&#*#9,@7%6%((#$#9%3'
!"/F%,&:9(,%&%G%4%'&&#*#9,@8:(#.%44,#-:&J#9
6,6#34#)%(%3#-#(;:9)
"/F%,&:9(,%&%G%4%'&&#*#9,@7%6'4,#'8%.6'%,
"2B.7%,8:(#.)%9,(%7:9%&'
! "/F%,&:9(,%&%G%4%'&&#*#9,@:::$%),),%:9%&*%4)#
8#&)%(%.&%48,6,&*
! ="2B.7%,@
"/F%,&:9(,%&%G%4%'&&#*#9,@:4
!"/F%,&:9(,%&%G%4%'&&#*#9,@.%&46
"2B.7%,G.%&)6.%4#@
B
B
B
CCB
"#$%%&'%&#(%)%&*+#,#-./01%4%48'%6%3%)*&5*6%5%
8*&,
="774*:38%47#%(,&*&:9.%F;%&,8$:.%95###
"#$%%&'%&#(%)%&*+#,#-./01%38,4<%,(4%4
!"774*:38%47#%(,&*&:9.%F;%&,8$:.%9<%,(%7#
"#$%%&'%&#(%)%&*+#,#-./015*65%&%9
#$%%&'%&#(%)%&*+#,#-./01
"774*:38%47#%(,&*&:9.%F;%&,8$:.%965<%.%3(%6589%38,4
%(,.8.*&&,#
%*#
#$%%&'%&#(%)%&*+#,#-./01
!!"#$%%&'%&#(%)%&*+#,#-./01%4%4%'&%48'%79,&
6-9##&
"774*:38%47#%(,&*&:9.%F;%&,8$:.%93-33%&#&%48'4%<%,(5*
%&%9)
"#$%%&'%&#(%)%&*+#,#-./014(,4
= !"774*:38%47#%(,&*&:9.%F;%&,8$:.%9&,&%48'4%48%;%.;:9)4#
%%'#-#(
"#$%%&'%&#(%)%&*+#,#-./01;,&):;67,-'9#%&)<%
"774*:38%47#%(,&*&:9.%F;%&,8$:.%9)%.8'4%4)%(#7%6'
!"#$%%&'%&#(%)%&*+#,#-./016%3%)*&5*%4%48'%)
"774*:38%47#%(,&*&:9.%F;%&,8$:.%96%3%
"#$%%&'%&#(%)%&*+#,#-./01%)##99:9(*4#9
! "774*:38%47#%(,&*&:9.%F;%&,8$:.%9%48:(#.
!!"#$%%&'%&#(%)%&*+#,#-./01
(%*,4#9
! "774*:38%47#%(,&*&:9.%F;%&,8$:.%95#
"#$%%&'%&#(%)%&*+#,#-./0165'&$'44%6#9J#95#4%4
!"#$%%&'%&#(%)%&*+#,#-./01659#3:#6%&#9
="#$%%&'%&#(%)%&*+#,#-./018(#.4%4
"#$%%&'%&#(%)%&*+#,#-./01%4%4
"774*:38%47#%(,&*&:9.%F;%&,8$:.%94$%7H6#9J#9%:&(*
!"#$%%&'%&#(%)%&*+#,#-./01%4%43#3#&*:&6#9J#9(*4#
)9%),
"774*:38%47#%(,&*&:9.%F;%&,8$:.%9)%H3:&,:96,&,4%4%9#,
"#$%%&'%&#(%)%&*+#,#-./01%4%48%9'3%6'47744#9
"774*:38%47#%(,&*&:9.%F;%&,8$:.%95#H6#8#('3&,4%774
%7%.H%%)%79:8(#36886#9J#96%&%(%,&
!"#$%%&'%&#(%)%&*+#,#-./01%4%43%6'48,(#5#9
"774*:38%47#%(,&*&:9.%F;%&,8$:.%9=:*:6H6#8(3&,;%&,H%
%.'&(#4#&%7%),%8'%%8:(#.79,&H
%48:(#.&%48'%7#9'8%.%&%&*4%6%.%3
"#$%%&'%&#(%)%&*+#,#-./01653%6'46#9J#9%4%45#9
="774*:38%47#%(,&*&:9.%F;%&,8$:.%9:4
!"774*:38%47#%(,&*&:9.%F;%&,8$:.%94%4%9#,(%H(*(#)*
!"#$%%&'%&#(%)%&*+#,#-./016%(%34%4
!="#$%%&'%&#(%)%&*+#,#-./016%(%34%4
!"774*:38%47#%(,&*&:9.%F;%&,8$:.%96%(%3
! "774*:38%47#%(,&*&:9.%F;%&,8$:.%9<%F(,8(#.&479,&(*(%
!!"774*:38%47#%(,&*&:9.%F;%&,8$:.%968(3&,%4%4%)%-'8#
79,&
!"774*:38%47#%(,&*&:9.%F;%&,8$:.%978:(#.
!="774*:38%47#%(,&*&:9.%F;%&,8$:.%93-33%&#5#9
"#$%%&'%&#(%)%&*+#,#-./6%(%3
"#$%%&'%&#(%)%&*+#,#-./-'8%%446#3%4-:&&#-,:&
4:37'#9)*&79,&#9
!"774*:38%47#%(,&*&:9.%F;%&,8$:.%93-33%&#&46#3%4
= ="#$%%&'%&#(%)%&*+#,#-./%447,(,.79,&#9%((5
C
%*#
+K
B
"+K/.%,9'(66%(%3
'%&7'%&H
#9'$'4#3#(5%&*6%5%.%&%97%)%B*:6%5%#(%.3#&*.%&%96%'):4'3#&
),)%(%38#&'43,-9:6<:<<,-##-#('&'4),'7)%#
BCC6#8#('3#7##38#9#3'),%&6%5%%)%3#&*.%&%9#3#(
7#9,&*%%&7%)%=6#7#38#9#%7,3%(%&*&5%6%37%,.%9,
,&,3%6,.(%*58#('3),7#98#'(4%&:.:&4#9$%6%3%7,.%4+)%7%3#&*%38,(,&)%4%&
)#&*%&6#*#9%8%*,3#3')%.4%&4%3,3#(%46%&%4%&'*%6'*%6
4%3,)#&*%&(#8,.3')%.
4#9$%6%3%7,.%4'%&7'%&6%&*%6%5%.%9*%,
"+K/.%,9'(#&-,4<%,9%)F'%&
"+K/.%,9'(6#4%9%&*&,6,%7%%38,(%(,.4#9$%#&-,4%,F'),&5%&*
8#9.#&,
"2B.7%,DL
"2B.7%,C#&*%&6,%7%'%&.%&%9?
"+K/.%,9'(%,F'),&
="+K/.%,9'(C*&3#$%8%&'%&
"+K/.%,9'(%&)&'9'(
"2B.7%,3#$%8%&'%&H6,%7%5%&*8#'*%6#37:..%9,
6#3%6%'%&.%&%9?
"+K/.%,9'(&'9'(
"+K/.%,9'(4#3'),%&6%5%%)%3#38'%7%&**,(%&
!"+K/.%,9'(%,F'),&%)%8%*,%.'6%5%)#%9)%.8%*,4%&%.,9#(
"2B.7%,6#4%9%&*&,5%&*,&-.%9*#7#96:&%.9,#(H)%&),%
3%6,.8#9-',.,&**%#6:46%3%$'*%)#&*%&'9'(
"2B.7%,6%5%%4%&.'8'&*,&%.9,#(6#4#$%7(%*,
"+K/.%,9'(4&7(%38%,&)%4%&),%38,(
! "+K/.%,9'((%&,.%37,9.%8,68'(%&6#7#38#9
"+K/.%,9'(,&)%4%&'#9(%('(%38%
"2B.7%,&%&,6%5%%4%&9'$'4
="2B.7%,6%5%8%9'#(%.9,#(H)%&),%8%*,3%4('34%&H7%)%
'%&)%.6,%7
= "2B.7%,3#(%(',#(#<:&
=!"+K/.%,9'(%7,4&78,(#96%5%-.#-4
"+K/.%,9'(3%6,.6%3%(%*5
"+K/.%,9'((,65%&*(%3%
"2B.7%,3-3&,(%.H#6:4&%.9,#(4#9$%H&%&,6%5%3,&%),%
6457#-%(('%&6#8%8)%.6,%76#8#('3+%9,9%5%(%*,
="+K/.%,9'(:4
%*#!
+
+>+
$8#&5#(,%;,3'9%8%.
="$8#&5#(,%;,3'9%8%.6%(%3
"#$%%&'%&#(%)%&*+#,#-./6%(%3
"$8#&5#(,%;,3'9%8%.(%7:9%&8(&=)&(%7:9%&8(&
8%*,7#&*.'%&*8'4%&%.(,8#98#F%9#68,&6%,)
"$8#&5#(,%;,3'9%8%.<,(#4#)'%)'%(%7:9%&),(%37,94%&'&'4
9'$'4%&
="$8#&5#(,%;,3'9%8%.3:.:&9#67:&
$8#&5#(,%;,3'9%8%.
="#$%%&'%&#(%)%&*+#,#-./7743%&%#5#
!"$8#&5#(,%;,3'9%8%.(*-.#-4<,(#4&49%9
"#$%%&'%&#(%)%&*+#,#-./$%75#HH
"#$%%&'%&#(%)%&*+#,#-./&&,6%5%6#3%4
!"#$%%&'%&#(%)%&*+#,#-./6%(%36%5%9%6%3*4,&%)#5*
.%7'69%&6%46,5*6#),%%)#
!"$8#&5#(,%;,3'9%8%.6%'6%4%'&%4,<&8#('37,&)%.&%,4
"#$%%&'%&#(%)%&*+#,#-./8*6%5%8%-4'7),%8(#.4%(:
8(#.)(3<:93%F,7
"$8#&5#(,%;,3'9%8%.4
!!"#$%%&'%&#(%)%&*+#,#-./6%(%3
!="#$%%&'%&#(%)%&*+#,#-./#&3,&%48&%9%3%6'46#9J#9
6%&%(%
!"#$%%&'%&#(%)%&*+#,#-./3,&%48&%9%&
! "$8#&5#(,%;,3'9%8%.8:(#3,&%&*&4'&%49%6%:4'
!
"#$%%&'%&#(%)%&*+#,#-./3%&%#94;%4,(7744'&%4
"#$%%&'%&#(%)%&*+#,#-./6%5%9%6#)#3%6(%.)*&(79&
&,8%4,8#9'8%.688%)#5*.%7'69%&6%46,9#6,
#9,3%&.'%&*'479:$#4'
!"$8#&5#(,%;,3'9%8%.-%3'4#9
=!"#$%%&'%&#(%)%&*+#,#-./4%(:)#%7#6%5%''74#6&,
%7#.%(,&<:6%5%8%(,45#
= "+/%F,F8%4%9G4')%@%7%3%6%(%.&5%
"$8#&5#(,%;,3'9%8%.#&%F,F7744'&%4(%38%9#67:&
3#&*#&%,8#F%7#&*.'%&*)(38(&
"+/%F,F8%4%9G4')%@$%),4#&%7%#9$%),7#98#F%%&'???
"$8#&5#(,%;,3'9%8%.$'(&:*:6
"$8#&5#(,%;,3'9%8%.'(%3,&%9#67:&4'&%4
"$8#&5#(,%;,3'9%8%.656')%-#4%7,6'6%$'*%
!"+/%F,F8%4%9G4')%@3#3%&*)%(%38%-4'7#9$%),3%-%3
'(%
!
"+/%F,F8%4%9G4')%@3%6%(%.&5%8%4,8'(%&%&'
"$8#&5#(,%;,3'9%8%.5'77#&*.'%&*,&),J,)'%46%3%(%7
=%)%%7,)(3(%78(&
6')%.,(%&*
"+/%F,F8%4%9G4')%@4#&%7%#9$%),3%-%3'???
"$8#&5#(,%;,3'9%8%.#&%.
"+/%F,F8%4%9G4')%@+???
%*#
"$8#&5#(,%;,3'9%8%.'&**'9#67:&4'&%4
"#$%%&'%&#(%)%&*+#,#-./,4'7)8%-4'75*6%5%#9,3%
(79&-%&#4%$#8%4,),8%;%8#'(
"+/%F,F8%4%9G4')%@8%4,8#'(93!
"$8#&5#(,%;,3'9%8%.-,4&'9'8%-4'7'48(&
8%-4'78(&
=%)%8#F%8%*,7#&*.'%&*8'4%&%.(,9#68,&6%,)
! "#$%%&'%&#(%)%&*+#,#-./:::-'8%6#3%4,4'8%-4'7
#94,&,
!!"$8#&5#(,%;,3'9%8%.$'(%,93%7,4%(:,4'9%&6%46,6#7
8%4,93!(%
"$8#&5#(,%;,3'9%8%.8%-4'7#94,&,93!
="+/%F,F8%4%9G4')%@%,,,??
="+/%F,F8%4%9G4')%@8#93%4&%%)%7#98#F%%&
="+/%F,F8%4%9G4')%@!
=
"$8#&5#(,%;,3'9%8%.4'&%4(*9#67:&
= "+/%F,F8%4%9G4')%@%4%'&4'&%4%)%%4???
= "#$%%&'%&#(%)%&*+#,#-./78%-4'78'(%&
6%5%*4(79&
:4%$#
"+/%F,F8%4%9G4')%@'8%-4'7)%9,#&:3%94#???
!"$8#&5#(,%;,3'9%8%.65)7)%9,%4%'&4'&%47%*,%),
"#$%%&'%&#(%)%&*+#,#-./(79&7)8%-4'78'(%&='3*4,&
8'4%&(79&#94,&,
"$8#&5#(,%;,3'9%8%.3%6,.7%&%6(%*,
"$8#&5#(,%;,3'9%8%.:4(%4,%''74#6&,
"$8#&5#(,%;,3'9%8%.#&)
!"#$%%&'%&#(%)%&*+#,#-./:4(%4%(:*,'H%7#,&<:5#
!"+/%F,F8%4%9G4')%@:4
!
"EEE+/%F,F8%4%9G4')%@.%6(#<EEE
C
+B
B
@+B>+C>B+B0BB0
HB+22BC+CC
@
!!"2B.7%,%(%3'%(%,4'3#(%3%.%9,%5%3,&%3%%<
*%&**'),8'(%&9%5%&,(%*,4%3,&%44#('%94%&7#&5%%
6%.%3)%&5'9%&8%*,6#,%7%.(,'&'4),7%&**,('&'4%38,(),J,)#&:(:&*(%%&7%,%4%47
4%(%7:9%&#&5%%6%.%3)%&5'9%&'&'44#('%94%&
6#,%7'&,G&%4-#7%@79,&(%%%48:(#.(%%#4:),)%48:(#.),7%7%94%&,.#9B0:9B0
,69'#H:9.#-'99#&9#-:9).%68##&)#(##)
#A'#6#):7#9%,:&9#A',9#6%-'99#&9#-:97(#%6#:(:&*(%%%4%4&%479,&6%'6%'7#&5%%
(%38%(%%8:(#.:(:&*%4
%4%4&%4%&5%(%*,&,,)%(%37#&5%%6%.%3)%&5'9%&6%.%3%4M(%*,)*&),J,)#&)%(%3
7#&5%%4#;%&*%&%.(,6%.%3)%.M)*&),J,)#&
6#49%&*&,,,8,(%%4%48'%8%5%9%&),J,)#&7#(%9%6%&,&),J,)'4'9%&*4%&6%.%3(%%5##5%&*
%4%38,4%47%5%.8'%7#(%9%6%&,&),J,)'3%6'44%&
%*#=
6%.%3),%5#8#'(4#9
! "2B.7%,;6%(%3H6#(%3%.%9,9%5%
!
"2B.7%,6#3'%%.(,4#$%),3-3'?
!"B/,F%G.'('6#(%&*:9@8,(%8'4%6%'6%',&),J,)'%4
%)#9.%(:48,(%74%'&,$%),-%3'649*&,,
%4%4&%479,&6#3'%7#&5%%''&%4.%&%94%%.(,
! "2B.7%,4%(%'%.(,)%.%38,(),J,)#&6#8#('33%6'46%.%3H
%47#9('8'%7#(%9%6%&6%.%3
! ="B/,F%G.'('6#(%&*:9@$%),&%4-#7%-%3&#9
"2B.7%,4%(%'),J,)#&)%.3%6'46%.%3H%4%44#&%4#('%94%&
8%(,43#(%(',7#(%9%6%&
="2B.7%,6#4#$%75#
"2B.7%,6#3'%'&,79:8(#3?
"B/,F%G.'('6#(%&*:9@649*&,),J,)#&%4%4%48'%
7#(%9%6%&G)(3%4%'&(%%@%7,)(37#&5%%''7#&5%%
6%.%3)%&5'9%&8,(%8'%8%5%9%&),J,)#&&%44#('%94%&)%9,7#&5%%''')%&6%'(%*,8,(%
),J,)#&%4%38,4)(3(%7'9%&7#&5%%6%.%3)%&
5'9%&),%%4M(%*,),J,)#&%7,)(37#&5%%4#;%&*%&%.(,),J,)#&)%.3%6'43%-%3&,,)(3
7#&5%%4#;%&*%&)*&7#&5%%6%.%3%46%3%
"B/,F%G.'('6#(%&*:9@7#(%9%6%&),J,)#&%4%)#9)(3
7#(%9%6%&,&),J,)'''
!"B/,F%G.'('6#(%&*:9@8,(%%4%44(,44%'&,3#3:
''5*4#('%9
!"2B.7%,:46#4#$%7H
! N),#)! "2B.7%,7#&5%%7#&*#6%.%&4#;%&*%&
4#%%'7#&5%%4#;%&*%&%.(,?
="B/,F%G.'('6#(%&*:9@7#&5%%4#;%&*%&%.(,
= "B/,F%G.'('6#(%&*:9@7#&5%%7#&*#6%.%&4#;%&*%&
.%&5%%)#98%4,6%.%3%4#93%6'4),J,)#&
"2B.7%,:4H'&,3%&%5%&*%)%#99:9?
"B/,F%G.'('6#(%&*:9@'&,5*%)#9#99:9-'3%8,(%&%4
4#('%94%&7#&5%%6%.%3)%&5'9%&%*%4&5#9%4%)#9
6%.%34'-'3%%)#96,37%&%&%4%4,&*%&%479,&6#4%(,%$#9-'3%4(,44%'&,$%),),%
4'%96#3'%6#&%9%,%.(,),'&,#96#8'%7,
%48:(#.%)#9-%9%(%,&4#9
"2B.7%,6%5%9#3:#6#9J#9774
="B/,F%G.'('6#(%&*:9@:4
"2B.7%,%4%4H(:*3#,&:<<(,&#(%*,
"2B.7%,8:(#.#&%8(#))%&:&(,&#(:*3#,&),6#9J#9
!"B/,F%G.'('6#(%&*:9@)%.8'4%
="B/,F%G.'('6#(%&*:9@%48:(#.3%6'44#9
!"2B.7%,:<<(,&#8%(,4
! "B/,F%G.'('6#(%&*:9@(:*3#,&'')%.%47%&*4%.
)%.
!"2B.7%,6#4#$%7
!="2B.7%,3%6,.:<<(,&#
!"B/,F%G.'('6#(%&*:9@:4)%4
!"B/,F%G.'('6#(%&*:9@G-(%7@
!"2B.7%,3%6,.(%*,
!
"B/,F%G.'('6#(%&*:9@)%.%47%&*4%.
)%.(:*3#,&09##&,,
!"B/,F%G.'('6#(%&*:9@--#66,8(#)%.
%*#
"B/,F%G.'('6#(%&*:9@%48:(#.$'*#94#9
!"B/,F%G.'('6#(%&*:9@.%%8:(#.7'&*
!
"2B.7%,4%(%'7#&5%%&%4.%&%97%)%%.(,H%4%4*'&%
7#&5%%7#&*#6%.%&4#;%&*%&
!"B/,F%G.'('6#(%&*:9@7#&5%%7#&*#6%.%&4#;%&*%&
''6%.%3)%.-%37'9)*&),J,)#&&%&,%.(,&%4%38,4
6#3'%(%44,%:9%&*&%48%*,),J,)#&%$#9
!
"B/,F%G.'('6#(%&*:9@4#&%7%%4%48'4%4%4:37'#9
%4%47#&5%%6%.%3)%&5'9%&'&'4%.(,%48:(#.8'4%5##
4%6#9J#97'&%4%4)%.8'%$'*#9%7,3%6,.%48:(#.$'*#%7,%4%4#&*:4&7%,8'4%
8:(#.7'(%4
"2B.7%,-'8%%4%48'4%H6%5%#&*:4
!"B/,F%G.'('6#(%&*:9@:4
"2B.7%,%4%4H6#3'%'&,%.(,%4%)%6%.%3
!"B/,F%G.'('6#(%&*:9@5:(%%%'&,%.(,''%)#9
6,37%&%&%$#9%4%4,&*%8,(%4(,44%'&,%.(,''),%4#('%9
6#3'%6#&%9%,&%3%%.(,$%),8:(#.79,&,4''&,
!!
"B/,F%G.'('6#(%&*:9@$%),3%4&%&5#98,(%&%4
4#('%94%&7#&5%%6%.%3)%&5'9%&''4#&%4(,4&:%.(,6%'
6%'(%%5##
"2B.7%,%4
"2B.7%,7#&5%%6%.%3'3#3%&*6%'H%4%48:(#.7%7%9
6#4%(,)%(%37#&5%%7#&*#6%.%&4#;%&*%&
"B/,F%G.'('6#(%&*:9@7#&5%%7#&*#6%.%&4#;%&*%&
'')%.#93%6'4),J,)#&$%),%.(,%4%.'),J,)#&%)#98#9%7%
&%&,),%)*%38,46#3'%(%4&%&,4%3,&%48%5%9),J,)#&%$#9
"2B.7%,:::H3%46')&5%&%4'&$'46%.%3)%&),J,)#&(%.H
4#6#('9'.%&%47%5%.6%'
"B/,F%G.'('6#(%&*:9@.%%.649*&,,%4%4&%479,&
7#&5%%6:9%&*6:9%&*G3%-%3)(37#&5%%6%.%3)%&5'9%&''@
%7,4%6%&%4#&%4(,46%'6%'%48:(#.3%-%34%7#&5%%7#&*#6%.%&4#;%&*%&%)#9
4#6#('9'.%&
="B/,F%G.'('6#(%&*:9@$%),%45%.&%43#&*%)%7
4:37'#9'''79,&6#4%(,%$#94#6#('9'.%&
!"2B.7%,C
!!"B/,F%G.'('6#(%&*:9@%7#9(%4*#(%47'(%4
!"2B.7%,%4%43,&%(%.8%.%*,%&%.(,5%&*8'%
!"2B.7%,8'%3%66%6#4%9%&*H%4%)%(%*,79,&4#6#('9'.%&
"B/,F%G.'('6#(%&*:9@3#3%&*(%%8%.%*,%&%.(,5*
8'%
"B/,F%G.'('6#(%&*:9@),%:9*%4%&%&5%%4%4$'*%
&%&,'''
!"2B.7%,6%5%3%6'44%&)%(%39#6:('6,J#96,:&8%9'
"B/,F%G.'('6#(%&*:9@(%*,6%'%4%4%4
<%.%37#(%9%6%&''%47%.%37%.%3%4%4)%(%37#&5%%7#&*#6%.%&
4#;%&*%&)%.3%6'4),J,)#&)(37#&5%%6%.%3)%&5'9%&%43%6'4(%*,),J,)#&%4%4-'8%
8'%7#(%9%6%&,&),J,)'%38%.4%&),J,)#&4#6%.%34%
)%(%37#&5%%6%.%3)%&5'9%&3%6'46%.%3)%(%37#&5%%7#&*#6%.%&4#;%&*%&6%.%3
8#9%38%.-%3&#9
!!"2B.7%,)%(%37#&5%%6%.%3)%&5'9%&),J,)#&%4%&
),7%7%94%&%7,%4%38%.)%(%36%.%3
"2B.7%,4#-'%(,%4%4)%.8'%7#(%9%6%&3%6'46%.%3
%*#
!
"2B.7%,%4%&),%38%.)%(%36%.%3H6%3%$'*%),7#&5%%
7#&*#6%.%&4#;%&*%&
"B/,F%G.'('6#(%&*:9@7#(%9%6%&3%6'46%.%3
7#(%9%6%&9#4:),&),J,)'4#&%4%48'%%),),%3%6'46%.%3
%7,8,(%4,%7%7%94%&7#&5%%7#&*#6%.%&4#;%&*%&),%8#9%38%.6%.%3),J,)#&)'%4%(,
3%6'4
!!"2B.7%,-:&:.6%'&:%.(,
!!!"B/,F%G.'('6#(%&*:9@%4%4-'8%8'%7#(%9%6%&
,&),J,)'5##
!=
"B/,F%G.'('6#(%&*:9@(%%%%),%4%48'%8#9%38%.
4%7#&5%%7#&*#6%.%&4#;%&*%&4%(,)%.:47'(%4-:&:.%.(,%4%48'%!!
!
!"2B.7%,BC+
"B/,F%G.'('6#(%&*:9@5#(%%)%.:45%&*&%479,&''
%$#9%4:4(%*,4%3,)%.&%43'(%8%5%9),J,)#&3,&**')#7%&$%),5*%4%38,4),J,)#&''
%4%44#&%8'%7#(%9%6%&9#4:),&),J,)'%38%.6%.%3(%%5###
!"2B.7%,G8:;@
"2B.7%,H>CHC
"B/,F%G.'('6#(%&*:9@.%8,.-%3&#9%4%)#9
%&,J,9'64#&%3%6'44%&(%%5##
!"2B.7%,C
"2B.7%,+B
"B/,F%G.'('6#(%&*:9@8#9%7#9
!
"2B.7%, I+
"2B.7%,;;;7.#,#-.-:335
"B/,F%G.'('6#(%&*:9@3%4%,,,,3%.%&5#98:(#.7%4%,
'&'46#9J#9%$#9
"2B.7%,%.'&4%4
!"2B.7%,.%9*%6#8#&%9),7%6%9%&93
! "2B.7%,)%&%4%44#&%,&6%((6#&),9,
!"B/,F%G.'('6#(%&*:9@8:(#.7%4%,'&'46%'4:37'#9
%$#94#94#94%#37%(%,&8:(#.3%6'44%&$'*#9
!"2B.7%,&,4,%:(:&*,&6%((7#9-'3%
!="2B.7%,6#9J#96%.%$%
!"B/,F%G.'('6#(%&*:9@::::::
!"2B.7%,6#8%86#9J#97%(,&*7#&,&*
!!"B/,F%G.'('6#(%&*:9@,'8#9%7%(%3%7'(%4
!!!"2B.7%,4,%%)%:<<<#9$'*%8%-4'7)%%86#6#-%9%%':
"2B.7%,4#)%(%3-%4#9%4#9%6H$%),%47%5%.(%.%4%49,6%'
'&'48%-4'7.%9,
"2B.7%,%&,J,9'693 I%.'&
=="B/,F%G.'('6#(%&*:9@5#(%%%47#98:(#.3%6'44%&
4%4:37'#9(%,&$'*#95##,&6%((6#&),9,(%%
="B/,F%G.'('6#(%&*:9@&%4%.'5*,'
="2B.7%,%4%&,J,9'6&,'46#9J#96%.%$H7-%48:(#.
= "2B.7%,6#8%8%&,J,9'66#9J#93%.%(H
"B/,F%G.'('6#(%&*:9@5#(%%4%(%'4%3,8#(,%&,J,9'6
''8:(#.,&6%((#37%(%,&)%4
"2B.7%,#37%(%,&'H7-4#6#9J#9?
"B/,F%G.'('6#(%&*:9@7
! "B/,F%G.'('6#(%&*:9@%4%4&%43%6'43#65'
&,,,&%&,)(3''%4%48:(#.3,&%44%(%'8:(#.,&6%((4%7-(%,&
%*#
"2B.7%,%48:(#.H6#9J#96%.%$%
"2B.7%,4%(%'%&,J,9'67-H3'9%.6%.%$%)%(%393!'4
7-
"B/,F%G.'('6#(%&*:9@4%(%''&'47-(%,&?
!"B/,F%G.'('6#(%&*:9@:4%4%4&%43%6'43#65'%9%
&,,
"B/,F%G.'('6#(%&*:9@85#&%&,6%38'&*7*
="2B.7%,:43#&,:&)#4%3#65'%9%#&%&*%&,J,9'6)%&
8%-4'7%':3%,4
"2B.7%,G.%&)6.%4#@
! "B/,F%G.'('6#(%&*:9@.%,%&**'.(%%7'(%48%-4'7
:':3%,4''4%%)%.,&6%((4%&
="2B.7%,%43%46')&5%4,%$'%(.%)),64 *8
"2B.7%,8:(#.6,37%&)%%%.'&
"2B.7%,4%(%'6#9J#99:6%4H4,%%)%6#-:&)%956:9%*#
"B/,F%G.'('6#(%&*:9@5*,' 5##
="2B.7%,93
I.%9)),64
"2B.7%,%.'&
="2B.7%,6#),%4%&7%5'&*6#8#('3.'$%&
"2B.7%,O@
!"B/,F%G.'('6#(%&*:9@
M%&,J,9'6!I3
(%%5##
"2B.7%,%&,J,9'6I93 I%.'&H.%9),6493
H<9##
,&6%((%,:&
"2B.7%,4(,4;;;7.#,#-.-:335#&#9
!="B/,F%G.'('6#(%&*:9@%&,J,9'6'''&'46#9J#94#9
!"2B.7%,5%
! "B/,F%G.'('6#(%&*:9@'&'47-!
!"2B.7%,7-!$#
!"2B.7%,%4%48:(#.8#(,6#&),9,
"2B.7%,'47 ="2B.7%,;;;4%67#9645-:335
"B/,F%G.'('6#(%&*:9@::::5*,&6%((<9##'&'4
6#9J#9''?
="2B.7%,G5@
="B/,F%G.'('6#(%&*:9@$%&*4%.%5%),%
! "2B.7%,%.'&
"2B.7%,5%&*!'6#%.'&$#
"B/,F%G.'('6#(%&*:9@)%.,&6%((4#9
="2B.7%,4%(%'%4%4:9)#9649*H4,%,&6%((.%9,&,%%'#6:4
"B/,F%G.'('6#(%&*:9@4%%,&6%(((<9##%),
"2B.7%,5#(%.,&6%((<9##79:)'44#&%8#(,@
= "B/,F%G.'('6#(%&*:9@5:(%%%&%&,%4%4-'8#-'8#9
3,&%44%)(33#65'%9%
=!"2B.7%,5#4%4H#9.%)7%)%6%.%$%
"2B.7%,6#4%9%&*,&**%(=(#6#&
"2B.7%,4(,4
.7;;;7.#,#-.-:335,&)#7.7?7*I&#;6P,)I
"2B.7%,6#&%9%,7#38#(,
!"B/,F%G.'('6#(%&*:9@:4
%*#
C
B
B+B
+
"B+B/9:6(,&%$'3%G4:%,&**,,3'9@
"B+B/9:6(,&%$'3%G4:%,&**,,3'9@6#(%3%.%9,9%5%
"#$%%&'%&#(%)%&*+#,#-./;6%(%3
"#$%%&'%&#(%)%&*+#,#-./6#(%3%.%9,9%5%
"B+B/9:6(,&%$'3%G4:%,&**,,3'9@8:(#.8%&'-,4,4#%44
&%4%&5#(#9&%7#)6#9J#9%&)%7)(,&#,&#9&#H
6887#$6'8-&#9(#.8#9'9'6%&&,
!"#$%%&'%&#(%)%&*+#,#-./4%4.%3%-.,6%&%:&??
!!"B+B/9:6(,&%$'3%G4:%,&**,,3'9@&%4:&-%3&#)#
&)%37%4%7#7'&6#(%('%)%#
"#$%%&'%&#(%)%&*+#,#-./-'8%%44#&%8(#4%&(:*3#,&4%
6#9J#9HH4%6,&,&37%4:<(,&#
"#$%%&'%&#(%)%&*+#,#-./:::%44(#.$#-%9,.%3-.,'
4%6%9Q%((79:*9%3
!!"B+B/9:6(,&%$'3%G4:%,&**,,3'9@:47%6&,'%7#
!"B+B/9:6(,&%$'3%G4:%,&**,,3'9@*%38%94:373%6,.
%&)#
!"#$%%&'%&#(%)%&*+#,#-./%448'4%.%3%-.,'HH8,:9),%
6%9,&*:&
"#$%%&'%&#(%)%&*+#,#-./4%4%)#5*4%-:(,&#,&#9&#4%
6#9J#94#
"#$%%&'%&#(%)%&*+#,#-./-'8%%44-#44:(#%)#;%5%9
5*(:&**%9
"#$%%&'%&#(%)%&*+#,#-./-'8%4(,4*%44%*%38:
4:37'#9':-:&&#-
!"B+B/9:6(,&%$'3%G4:%,&**,,3'9@:4%44-'8%*%3%4&5#
%)#3#&,'%7%9,3%4('3-',9%5%(%3#5#94
"#$%%&'%&#(%)%&*+#,#-./(:9:4
"B+B/9:6(,&%$'3%G4:%,&**,,3'9@),%'(,6-%8(#'&7(%*
"B+B/9:6(,&%$'3%G4:%,&**,,3'9@%4)#%7#7#9'8%.%&(#
!="#$%%&'%&#(%)%&*+#,#-./4%4-'8%%44-%8'-%8(#),%
7%6'6%38'&*4%&8%(,4
"#$%%&'%&#(%)%&*+#,#-./%)#6%7#4%6%&%5*#9:9
HH8(#.3,&%:(:&*
!"B+B/9:6(,&%$'3%G4:%,&**,,3'9@:4(#%44-%9,:9*5*
#9:9&:::
="#$%%&'%&#(%)%&*+#,#-./%%.3,&%),%*44%&3*4,&
3%6(%.-%8(#
%*#
2++R
"#$%%&'%&#(%)%&*+#,#-./%(%31,#%)%4%:7,64#?5
%)%79:8(#3)*&,6%$%&,4%(%'%)%65&4-%(
"EEE+/1%))#)#$%%&'%&+/8%$%EEE
"+/1%(%31,#%)%4%:7,64#?5%)%79:8(#3)*&,6%$%
&,4%(%'%)%65&4-%(
"+/1#&3%,&#9&#6%&%:4%4
!"/%G'37%@&#9&#:4#,.
"+/1F,#%48:(#.3%6'4(*&,#
"/%G'37%@&%,65954#(,.4%6#9J#9(:*3#,&
:&(,&#%4
!"+/1:4
!"/%G'37%@:*3#,&$)#66,:&,&79:*9#668%47%
#,.
!
"+/1&&F,#95(*
!"+/18:(#.3%6'4%7,(%38%
!="/%G'37%@%'(%F,#;#,8#9%)%.89%6%7%(:65
&,6#9%8';%3,4,98%86,68%$%8%807#6%&%9%-'&
"+/1#&3%8:(#.8%*,6#&%9%,(:5%&*%3,&.%66,&8'%
"+/1)%&%.(,&,#)%9,'&,3%&%
"/%G'37%@&,#(%)%&*B
"+/1#&3%8(.%48%*,6#&%9%,(:%&%.),%
"/%G'37%@#,,&44#&%%,76%'7#96%'4#76(
8%&5%4(:5*),%)%<%9'
"/%G'37%@),%)%<%9(:654#56#3'%)%.7
5*9%&6<#94%),%-'3%!(:6%.%$%
"+/18#9%7%.#4%96#3'%&5%
"+/1),%%48:(#.(#8,.)%9,!.#4%9
=! "/%G'37%@6%7%,!.#4-'3%(#8,.4'9%&*.#4
$%.
="+/15#4#
"+/16#3'%%&%.'),%8'%6#:9&*%%'%)%5%&*),%4:&*6,
"/%G'37%@6#3'%&5%),%6:9%&*6%$%)%47#-%.
%&%.'&'4),8%.%*,)*&6%7%
="+/18%*,6#&%9%,(:'
!"+/1F,#95
"/%G'37%@B4#$%75%
"+/1:4
"/%G'37%@'4,3%&%.#3'%
:!#9%& H=.:!! .H:
=.G955*&,)'('1,#76(65&44#&%*,4#%%98:9##&)#94%('&,4,%6%38'&*
#6:47'(%4
"+/1:4
!"+/1#&3%)%.)%<%98(3(:%&%.'''
"+/1688&5%F,#-.#4(:%&%.'%4%)%(%.
!!"/%G'37%@6')%.4#8#('37#$%8%)%.&%4''7
8:(#.6%38'&*#6:4%4
! "+/1:4
%*#
! "+/1F,#)%.8'%
!! "/%G'37%@,3%4%6,.
!"+/16%3%
C
!
++C
="/<%9%.3:.%9G8%'4'9%'@6%(%3
=
"/<%9%.3:.%9G8%'4'9%'@6%5%<%9%.)%9,7748%'4'9%'
&%4%&5%#&%&*6,6#368747
=!"EEE#$%%&'%&#(%)%&*+#,#-./%))#)#$%%&'%&+
/8%$%H+/1EEE
=!"#$%%&'%&#(%)%&*+#,#-./6%(%3
6%5%<%9%.)%9,7748%'4'9%'&%4%&5%#&%&*6,6#368747
"+/16%(%3
"+/16,(%&5%%4%&3%6%(%.
"#$%%&'%&#(%)%&*+#,#-./)'('6%5%3%6'4&%3%),
6,6#3%7,8,(%3%6'46,6#38%9'&%3%'#%)%),3'6,3
7%)%.%(&%3%'#6%%3%6'4'&'43'6,3
"+/1'&'43'6,3&%3%'4,%%38,()%9,3'6,3(#7%6
!"+/13%46')&5%&%3%7#&*'6%.%6%.%$%:96#4%(,)*&%&%.&
('%6%&%.5*),'6%.%4%&
"/<%9%.3:.%9G8%'4'9%'@3'6,3),8%'4'9%'-#7%
6%3%)#&*%&#37%(%,&4%3,)%.3#,&*7#&%7,6%7,6%&7%)%
)%&&%3%7#&*'6%.%6%5%3%6'46#8#('3'#;%4''6,6#33%6'4(%*,)%&656
*'&%7%4%,6,6#3(%*,8,(%6,6#3'#)%.36'43-3
79:8(#3(#.8'4%H8,(%8:(#8'4%6,6#36%5%79,&&%3%7#&*'6%.%3%6'4),3'6,3
"/<%9%.3:.%9G8%'4'9%'@-3&%&%48'%
!"+/15#4#
!="+/14('%;4&%4*'&%6,6#3(%3%4#&%'4%9)8<,(#I8%$%
! ="+/1-%9%&5%
!="+/16%99'&
!"+/1SS7746#9J#9
!"+/1<%9935,&,
! "+/16#3'%<%,(5%&*8#9&%3%8%$%-.&5%8%$%H8%$%
!!
"+/1#&*:4)8<,(#
! "+/1'4%94%&)8<,(#I8%$%
="/<%9%.3:.%9G8%'4'9%'@6#4%9%&*&,#)%.*'&%6,6#3
8%9'-'3%&%3%7#&*'6%.%5%&*6%5%4#5,&)'('3%6'4)%(%3
3'6,37%)%.%(&%3%'#&%4),*'&%7%4%,'&'43'6,3
"+/15#4#
!"+/1&%3%7#&*'6%.%'6#4%(,)*&7#-%.%&%&%.5*),'6%.%4%&
4#
!"/<%9%.3:.%9G8%'4'9%'@5#6#3'%6%5%36'4)%.
"+/1%;44#3%64,&,'6#(#7%66,6#3%%'6#(#7%6
%*#
"/<%9%.3:.%9G8%'4'9%'@6%5%36'4&%3%),6,6#3
6#8#('36,6#3,&6%((HH6#(#7%6)%.,&6%((6,6#3
&%3%'#%)%),3'6,3
!!
"+/1:::
"+/1%;48'%(%.6%(,&7#-%.%&%&%.)%9,3'6,3
"+/1%;4*4#3%6'4%&)%%6%(,&7#-%.%&%&%.
!"/<%9%.3:.%9G8%'4'9%'@6%(,&$#4%3%4('3%7#-%.%&
%&%.'#
="+/15'8
"/<%9%.3:.%9G8%'4'9%'@:4)%.6##(.%&46
!"/<%9%.3:.%9G8%'4'9%'@6%'(%*,&%4%&5%)%<%9
;%4,(%7%5#
"+/1)%<%9;%4,(%47#9('8'%
=="+/1688&5%)%<%9;%4,(''&'47745%&**'&%6,6#385
;%4,($#
=!"+/16%3%
+
B+B
BBCCB
"B+B/F%9,&%G6#*%3%#&*%.@+
"B+B/F%9,&%G6#*%3%#&*%.@+>
="B+B/F%9,&%G6#*%3%#&*%.@>
!"#$%%&'%&#(%)%&*+#,#-./.%,6#(%3%.%9,9%5#
"B+B/F%9,&%G6#*%3%#&*%.@2C
C>C+
!!"#$%%&'%&#(%)%&*+#,#-./&74'%7#4%4
! "B+B/F%9,&%G6#*%3%#&*%.@
! "#$%%&'%&#(%)%&*+#,#-./:::::4$%74%4
"#$%%&'%&#(%)%&*+#,#-./7#&5#(#&**%9%%&<%,(Q<%,(
$%)'%(Q4::9),&%-#%44%&):4'3#&
= "B+B/F%9,&%G6#*%3%#&*%.@B>
= "#$%%&'%&#(%)%&*+#,#-./7%6'%4%4%)$'64%(%'8%9,6
5*%%68%;%.'4#%%6%38%.4#8%;%.:(%4
"#$%%&'%&#(%)%&*+#,#-./4%(%'(%$'94#4%&%&%38%.
4#4,9,:(%44%4
"B+B/F%9,&%G6#*%3%#&*%.@R+
"B+B/F%9,&%G6#*%3%#&*%.@BB
"#$%%&'%&#(%)%&*+#,#-./%4%4).8'4%4::9),&%
-#%44%&):4'3#&'('3
"B+B/F%9,&%G6#*%3%#&*%.@C+
"B+B/F%9,&%G6#*%3%#&*%.@
!"#$%%&'%&#(%)%&*+#,#-./%4%4-.#-443%&#5*8'(
'
"#$%%&'%&#(%)%&*+#,#-./-.%9,4.$)%4%4%)$'6
%9,4.$#(.
%*#!
!"B+B/F%9,&%G6#*%3%#&*%.@CCCH+
H
!"#$%%&'%&#(%)%&*+#,#-./:4%4%4*4),#9'8%9,64#
(%$'94%4
"#$%%&'%&#(%)%&*+#,#-./4(:8%9,6%%68%;%.(%$'9
4%&%&4,9,'
"B+B/F%9,&%G6#*%3%#&*%.@B
C+C
!!"#$%%&'%&#(%)%&*+#,#-./4(:3-3'%4%4%)$'6(.4(:
8%;%.)9*%9,6%&%4%44#&#&%,44&$)%38%.
4(:%%66*%4%44#&#(.3-3'4%4
! "B+B/F%9,&%G6#*%3%#&*%.@CB+
2M
!
"#$%%&'%&#(%)%&*+#,#-./84&4%43-34(:
%38%.$)(. 4(:%%66*%4%4:(%4$)(.4%4
= "B+B/F%9,&%G6#*%3%#&*%.@2C
BBB
=!"#$%%&'%&#(%)%&*+#,#-./4&(.4:6:&*4%4
"B+B/F%9,&%G6#*%3%#&*%.@>RCB
"#$%%&'%&#(%)%&*+#,#-./%4%4).4(,44#3%64,&,('3
4%4
"B+B/F%9,&%G6#*%3%#&*%.@>2DBC+
C
"#$%%&'%&#(%)%&*+#,#-./C7#(.%4%4%)$'6(.)('
3-36%7%,$)
"B+B/F%9,&%G6#*%3%#&*%.@B
"#$%%&'%&#(%)%&*+#,#-./(7%64#3%64,&,'%4%44#&#
6,37%&%'
!
"B+B/F%9,&%G6#*%3%#&*%.@C+
!"B+B/F%9,&%G6#*%3%#&*%.@C+
!"#$%%&'%&#(%)%&*+#,#-./:4
"B+B/F%9,&%G6#*%3%#&*%.@BC+C+
"#$%%&'%&#(%)%&*+#,#-./;#(-:3#4%4
B
RB+2
"/&:96,%.G8,&:&*@6%(%3
"#$%%&'%&#(%)%&*+#,#-./6%(%3
!"/&:96,%.G8,&:&*@6%5%;%&4-3&7#9(,6
="#$%%&'%&#(%)%&*+#,#-./&5%%4%&3%6%(%.&5#?
!"/&:96,%.G8,&:&*@:4
"/&:96,%.G8,&:&*@.:():&
"/&:96,%.G8,&:&*@:4
"/&:96,%.G8,&:&*@&,#8#94,%,%&&4.%7'668747!
%*#
"EEE#$%%&'%&#(%)%&*+#,#-./%))#)#$%%&'%&+
/8%$%H+/1EEE
"#$%%&'%&#(%)%&*+#,#-./"
/&:96,%.G8,&:&*@6%(%3
"#$%%&'%&#(%)%&*+#,#-./6%(%3
!"/&:96,%.G8,&:&*@6%5%;%&4-3&7#9(,6
="#$%%&'%&#(%)%&*+#,#-./&5%%4%&3%6%(%.&5#?
!"/&:96,%.G8,&:&*@:4
"/&:96,%.G8,&:&*@.:():&
"/&:96,%.G8,&:&*@:4
"/&:96,%.G8,&:&*@&,#8#94,%,%&&4.%7'668747!
!"/&:96,%.G8,&:&*@,).)7766;:9)&,)5*.A8*
!="#$%%&'%&#(%)%&*+#,#-./F,#8%&'
"/&:96,%.G8,&:&*@8'%7%6%(6,((8(.(:*:&
"+/16#4%9%&*%;44%7748,&:&*4#
"/&:96,%.G8,&:&*@5#6
"/&:96,%.G8,&:&*@???
"+/1,)I%'<,479(6
"/&:96,%.G8,&:&*@5'7
"+/17%66;:9)I%'<,479(6T
"+/18(.%4
"/&:96,%.G8,&:&*@5'7
"/&:96,%.G8,&:&*@)7(:*:&
"+/1653%6'46#9J#96%&%4#$%
!"/&:96,%.G8,&:&*@:4
!"/&:96,%.G8,&:&*@6:;.%6&#
="+/18:(#.#&#8#(4%&(:*3#,&%4
="+/165%48:(#.3%6'46#9J#9(%.
"/&:96,%.G8,&:&*@).
!"+/15#4#
!"+/14%6,&,3%6,.:<<(,&#
!"/&:96,%.G8,&:&*@:4
"+/14#$%5#
!=
"+/1:4
!="+/195%;4-'8%
!=="+/1)%.8:(#.
!= "/&:96,%.G8,&:&*@:4
!=!="/&:96,%.G8,&:&*@;.%6766;9)
!
"+/1%'<,479(6T
!
"/&:96,%.G8,&:&*@:4,956
!
"+/1:4
!
"/&:96,%.G8,&:&*@A
!
="/&:96,%.G8,&:&*@6(%3%.99%5%
!
!="+/1;#(-:3#
! "/&:96,%.G8,&:&*@A '96'77:9#9
B
%*#=
+C!C+
+!>+
"7#&*'9'68%$%7%),G8,&:&*@%4'3
"7#&*'9'68%$%7%),G8,&:&*@6#(%3%.%9,95
!"7#&*'9'68%$%7%),G8,&:&*@65)%9,7748,&:&*H7#9(,6
!"#$%%&'%&#(%)%&*+#,#-./6%(%36#(%3%.%9,9%5#
"#$%%&'%&#(%)%&*+#,#-./%)#3%6%(%.6,6#3%7##94?
"7#&*'9'68%$%7%),G8,&:&*@%)%3%6(.3#&*#&%,
"EEE#$%%&'%&#(%)%&*+#,#-./%))#)#$%%&'%&+
/8%$%H+/1EEE
"#$%%&'%&#(%)%&*+#,#-./%)%3%6(.3#&*#&%,
! "#$%%&'%&#(%)%&*+#,#-./&5%%4%&3%6%(%.),-&,
"+/13%6%(%.%7%5###
"7#&*'9'68%$%7%),G8,&:&*@8%&-,%%6&%3%:9*(#&
"7#&*'9'68%$%7%),G8,&:&*@4'%9%%6&%3%:9*(#&
"+/1%4<%.%3(%.
="+/18:(#.#9%&*4%&%4
!!"7#&*'9'68%$%7%),G8,&:&*@:4
="7#&*'9'68%$%7%),G8,&:&*@-:&:.&%3%%8'8%4%95%&*)%%&*8%&-,
8%$%
"7#&*'9'68%$%7%),G8,&:&*@#%7,%%69#6,!4'%9%%6&%3%
4%6,3$'6:.
!"+/15#4#
"7#&*'9'68%$%7%),G8,&:&*@5'7
"+/16%(%.4(,44#
!"7#&*'9'68%$%7%),G8,&:&*@%4(%
! "7#&*'9'68%$%7%),G8,&:&*@)7#*%;%,,)*7(#.&48'%7#
!!"7#&*'9'68%$%7%),G8,&:&*@'(%658#9.'8'&*%&)#&*%&7,.%47.
"+/15#4#
="+/16%5%3%6'46#9J#96%&%
"+/18:(#.8%*,-:&:.%4
!"+/15%&*9#6,&%479,&
"7#&*'9'68%$%7%),G8,&:&*@%%6&%3%9:6,)%8%.%9,)%&:.3%&
3%.3')
"+/1)%.79,&9#6,8(3&,#
"7#&*'9'68%$%7%),G8,&:&*@=)%&==
"7#&*'9'68%$%7%),G8,&:&*@)&47%)%39#6,7&%)#9(%
"7#&*'9'68%$%7%),G8,&:&*@367#*%;%,,&4.%7'64#)'%)'%9#6,&,#
"+/1#&%'<,4)%.7%)%3(%.9#6,&,#
!"7#&*'9'68%$%7%),G8,&:&*@%)#9(%)%(38%&-,%&(%*,
!"7#&*'9'68%$%7%),G8,&:&*@#&;%&-%9,&:3899#6,&,#7&%)#9(%
! "+/19#6,&,#)%.79,&8(3
"7#&*'9'68%$%7%),G8,&:&*@).79,&
"+/14#$%65-.#-4
"7#&*'9'68%$%7%),G8,&:&*@:4
!"+/1#&&:9#6,'3#3%&*%479,&(*
="+/14(')%.79,&3#6,3%6'4)%(%3)%%
= "+/1%7,65-.#-4%4%)%7'&
"7#&*'9'68%$%7%),G8,&:&*@%*7%)%6#9J#9658'%4&:4
!
"7#&*'9'68%$%7%),G8,&:&*@*47%)%6#9J#9658'%4%&:4
%*#
"+/18:(#.'&$'44%6#9J#9%4
"7#&*'9'68%$%7%),G8,&:&*@:465'&$'44&
!"7#&*'9'68%$%7%),G8,&:&*@:4656#&*%389&,#:4
7#&*'9'68%$%7%),G8,&:&*@
7#&*'9'68%$%7%),G8,&:&*@
!=!"+/1#&)%.%)%(%.&%3%9:6(,)%'
!
"+/1#&%48'%6#3%4%&4%&7#&*%38,(%&88%$%(*4#
!"+/14('%48'%6#3%4%&7#&*%38,(%&8%$%3#3%&*%44'%9
)#4%(%7:9%&68747%
"7#&*'9'68%$%7%),G8,&:&*@5#(%*4)'('9#6,5*656#&'
"7#&*'9'68%$%7%),G8,&:&*@3-33&(#.$)3-3'
"7#&*'9'68%$%7%),G8,&:&*@8%$%5*6#7%'&5%)%7%6#8%,%&=)%&
'9#%
"7#&*'9'68%$%7%),G8,&:&*@8'4%&6#8%,%&)%&'9#%
"+/1&:9#6,='6#7%'&5%'&'46%7%#,,,
"7#&*'9'68%$%7%),G8,&:&*@6#7%'&5%%%6&%3%%8'8%4%96#&%;,
!"+/1::
!!
"+/165-.#-4)(36,6#3&:9#6,'%49'$'4(%.#&
"7#&*'9'68%$%7%),G8,&:&*@'(%7%6(3-33&(#.4'%9%%6&%3%
9:6,)%4%(,
=!"+/16595-.#-4)'('
= "7#&*'9'68%$%7%),G8,&:&*@&,#%)%6%'(*3-3'*%4
=!"7#&*'9'68%$%7%),G8,&:&*@&:39#6,==
"7#&*'9'68%$%7%),G8,&:&*@:(%&*-.#-4
"+/13-3&,#(%.&:9#6,='65.%7'64%&
"+/1:4649&*&,##&79,&9#6,'&'4%8'8%4%96#&%;,
!"+/18,%6%&5%4(')%.79,&9#6,),%%4%&4'%99%(%7#-%.%&%&%.
%4%4,<
"7#&*'9'68%$%7%),G8,&:&*@&43,&4:(%&*9#6,&,#6%'(%==
"+/1&%4.%7'64##&
"7#&*'9'68%$%7%),G8,&:&*@5'7
"+/1&:9#6,&,#7'&%4%)%)%(%39#4:)#&
=!!"7#&*'9'68%$%7%),G8,&:&*@,&)%4%&3-33&&,#
!"+/1.%7'67#-%.%&%&%.'&'4:.3%&3%.3')'
!!"+/1(76')%<%98(4
!!
"+/1:4#&)%.6#(#6%,
! "+/195#&-'8%#,,,,
!"7#&*'9'68%$%7%),G8,&:&*@:4
!
%*#
MENGIKUT MINGGUAN:
-----------------------------------------------------------
A.
B.
C.
D.
E.
01
07
14
20
28
SEPTEMBER
SEPTEMBER
SEPTEMBER
SEPTEMBER
SEPTEMBER
HINGGA
HINGGA
HINGGA
HINGGA
HINGGA
04
11
18
25
30
SEPTEMBER
SEPTEMBER
SEPTEMBER
SEPTEMBER
SEPTEMBER
2009
2009
2009
2009
2009
-----------------------------------------------------------
SUMMARY LOG – 01 SEPTEMBER 2009 – 30 SEPTEMBER 2009
Aduan masalah yang diterima melalui skype MEJAPHT1 mengikut mingguan pada:
A) Tarikh 01 September hingga 04 September 2009 adalah seperti berikut:Bil
Minggu 01 SEPT – 04
SEPT 2009
1
2
3
4
5
6
Hari Pertama(-)
Hari Kedua (-)
Hari Ketiga (01 Sept)
Hari Keempat(02 Sept)
Hari Kelima (03 Sept)
Hari Keenam (04 Sept)
JUMLAH KESELURUHAN
Bil Kes
Yang
Diterima
Kes
Kritikal
Kes
Paras
Tinggi
Kes
Paras
Rendah
Masa Mengikut
Minit Yang Di
Ambil
2
5
4
11kes
-
1
1
2
4
4
10
467
431
203
1101 minit
*Sila Rujuk lampiran A
1)JUMLAH PURATA SATU KES: - 100 MINIT
2)JUMLAH PURATA KES SEHARI: - 2 KES
B) Tarikh 07 September hingga 11 September 2009 adalah seperti berikut:Bil
Minggu 07 SEPT – 11
SEPT 2009
1
2
3
4
5
6
Hari Pertama(Ahad)
Hari Kedua (07 Sept)
Hari Ketiga(08 Sept)
JUMLAH KESELURUHAN
Bil Kes
Yang
Diterima
Kes
Kritikal
Kes
Paras
Tinggi
Kes
Paras
Rendah
Masa Mengikut
Minit Yang Di
Ambil
1
1
4
6 kes
-
-
1
1
4
6
32
44
169
215 minit
*Sila Rujuk lampiran B
1)JUMLAH PURATA SATU KES: 36 MINIT
2)JUMLAH PURATA KES SEHARI:1 KES
C) Tarikh 14 September hingga 18 September 2009 adalah seperti berikut:Bil
Minggu 14 Sept – 18 Sept
2009
1
2
3
4
5
6
Hari Pertama(Ahad)
JUMLAH KESELURUHAN
Bil Kes
Yang
Diterima
Kes
Kritikal
Kes
Paras
Tinggi
Kes
Paras
Rendah
Masa Mengikut
Minit Yang Di
Ambil
5
4
1
3
2
15kes
-
-
5
4
1
3
2
15
78
408
53
56
64
659minit
*Sila Rujuk lampiran C
1)JUMLAH PURATA SATU KES: - 44 MINIT
2)JUMLAH PURATA KES SEHARI: - 3 KES
D) Tarikh 21 September hingga 25 September 2009 adalah seperti berikut:Bil
2009
1
2
3
4
5
6
Hari Pertama(Ahad)
JUMLAH KESELURUHAN
*Sila Rujuk lampiran D
Bil Kes
Yang
Diterima
Kes
Kritikal
Kes
Paras
Tinggi
Kes
Paras
Rendah
Masa Mengikut
Minit Yang Di
Ambil
-
-
-
-
-
2)JUMLAH PURATA KES SEHARI: 0 KES
E) Tarikh 28 September hingga 30 September 2009 adalah seperti berikut:Bil
2009
1
2
3
4
5
6
Hari Pertama(Ahad)
Hari Kelima
Hari Keenam
JUMLAH KESELURUHAN
Bil Kes
Yang
Diterima
Kes
Kritikal
Kes
Paras
Tinggi
Kes
Paras
Rendah
Masa Mengikut
Minit Yang Di
Ambil
7
6
3
-
2
-
5
6
3
312
679
252
16kes
-
2
14
1243minit
*Sila Rujuk lampiran E
2)JUMLAH PURATA KES SEHARI: 5 KES
01 SEPTEMBER 2009 HINGGA 04 SEPTEMBER
PAGE 1 HINGGA PAGE
16
2009
2009
PPK: PPK SRI PULAU
NEGERI: PULAU PINANG
MASALAH: TALLY – TAK BOLEH MASUK KERTAS
[01/09/2009 9:41:18 AM] Meja Bantuan PHT 1_almi: [9:39:01 AM] PPK PULAU
PINANG_che zaini bt che soh(SRI PULAU): assalamualaikum
[9:39:12 AM] Meja Bantuan PHT 1_almi: wsalam..
[9:40:38 AM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): printer tally x
boleh print, hari ni mula buat bayaran dividen dan baru guna print buku ahli,
dapat 2 buah print lepas tu x dapat print dah walaupun kertas sehelai
[9:40:47 AM] Meja Bantuan PHT 1_almi: sekejap kak.
[9:40:53 AM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): okay
[01/09/2009 9:41:31 AM] Meja Bantuan PHT 1_almi: salam bob..
[01/09/2009 9:41:41 AM] Meja Bantuan PHT 1_almi: boleh bantu ppk sri pulau
[01/09/2009 12:25:39 PM] PHT_M KHAIRY: wwslmm..
[01/09/2009 12:25:42 PM] PHT_M KHAIRY: ye kak..
[01/09/2009 12:25:44 PM] PHT_M KHAIRY: sory2..
[01/09/2009 12:25:56 PM] PHT_M KHAIRY: g bnk jap tdi..
[01/09/2009 12:26:23 PM] Meja Bantuan PHT 1_almi: macam ni bob ppk ni tally tak
leh masuk kertas..
[01/09/2009 12:26:26 PM] Meja Bantuan PHT 1_almi: kenapa ye
[01/09/2009 12:26:42 PM] PHT_M KHAIRY: tally tk leh msukkrts..
[01/09/2009 12:26:44 PM] PHT_M KHAIRY: a4
[01/09/2009 12:26:47 PM] PHT_M KHAIRY: bolehhh tk
[01/09/2009 12:26:56 PM] PHT_M KHAIRY: ke dokumen trnsksi je tk lehh
[01/09/2009 12:27:01 PM] Meja Bantuan PHT 1_almi: kak zainie...
[01/09/2009 12:27:08 PM] Meja Bantuan PHT 1_almi: boleh terangkan tak...
[01/09/2009 12:31:50 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU):
sebarang kertas sebelum tu pagi tadi print buku ahli dapatlah 2 buah lepas tu x
boleh
[01/09/2009 12:39:32 PM] PHT_M KHAIRY: kak kna instll bik driverr tuu
[01/09/2009 12:39:48 PM] PHT_M KHAIRY: telly tu kt server ke kak..>?
[01/09/2009 12:41:33 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): x, ada
kat depan
[01/09/2009 12:59:08 PM] PHT_M KHAIRY: meh sy try msuk server jap bolehh tk kak
[01/09/2009 1:00:29 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): boleh,
tapi kl juga
[01/09/2009 1:00:44 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): x
taulah siap x lagi
[01/09/2009 1:00:56 PM] PHT_M KHAIRY: kl??
[01/09/2009 1:01:09 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): pht kl
[01/09/2009 1:01:56 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): buatlah
ye, kak nak balik
[01/09/2009 1:05:38 PM] PHT_M KHAIRY: uikk.
[01/09/2009 1:05:41 PM] PHT_M KHAIRY: ok..
[01/09/2009 3:13:38 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): dah
okay ke?
[01/09/2009 3:14:05 PM] PHT_M KHAIRY: blom la kak..
[01/09/2009 3:14:16 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): tanya
sahaja
[01/09/2009 3:14:25 PM] PHT_M KHAIRY: hehehe
[01/09/2009 3:14:30 PM] PHT_M KHAIRY: tk pe..
[01/09/2009 3:14:31 PM] PHT_M KHAIRY: sy ksr ke
[01/09/2009 3:14:34 PM] PHT_M KHAIRY: mntk maaf ye
PAGE 1
2009
[01/09/2009 3:14:43 PM] PHT_M KHAIRY: kat p.c kak jah kn ..
[01/09/2009 3:14:49 PM] PHT_M KHAIRY: priinter tuu..
[01/09/2009 3:18:45 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): nak cek
apa?
[01/09/2009 3:19:01 PM] PHT_M KHAIRY: printer telly da kat stu kan
[01/09/2009 3:19:10 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): ye
[01/09/2009 3:26:00 PM] PHT_M KHAIRY: sy kna install kan dream viewer..dlu kat
p.c kak jah tu..
[01/09/2009 3:26:12 PM] PHT_M KHAIRY: sebab sy nk update dia punya driver.
[01/09/2009 3:26:29 PM] PHT_M KHAIRY: akak bolehh tlg sy install kan driver tu
tk..?
[01/09/2009 3:29:30 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): driver
tu ada kat mana?
[01/09/2009 3:30:30 PM] PHT_M KHAIRY: sy kasi erk..
[01/09/2009 3:30:33 PM] PHT_M KHAIRY: bolehh..
[01/09/2009 3:30:45 PM] PHT_M KHAIRY: slalu ada kat folder farrmy je
[01/09/2009 3:31:05 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): nak
guna komputer siapa?
[01/09/2009 3:32:24 PM] PHT_M KHAIRY: guna komputer kak jah..
[01/09/2009 3:32:53 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): kena
skype sanalah arahan, ye
[01/09/2009 3:34:56 PM] PHT_M KHAIRY: kat tmpat kak pon tk pa..
[01/09/2009 3:35:09 PM] PHT_M KHAIRY: nti akak amek pendrive ja msuk sna bolehh
dk..?
[01/09/2009 3:35:22 PM] PHT_M KHAIRY: kak blik kol brapa ni kak..?
[01/09/2009 3:41:49 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): pukul
5.30, 4.00 nak keluar sat
[01/09/2009 3:42:13 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): kalau
tolong buat x boleh ke?
[01/09/2009 3:44:20 PM] PHT_M KHAIRY: kak ..bsk kita smbung bolehh tk kak..sy
blik kol 4.45 jp g..bsk pgi sy tlg akak stlekn bolehh.
[01/09/2009 3:46:04 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): esok
pukul berapa?
[01/09/2009 3:46:20 PM] PHT_M KHAIRY: kol 0900..
[01/09/2009 3:46:26 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): okay
MASA: 6 JAM 12 MINIT
STATUS: TANGGUH
------------------------------01/09/2009-------------------------------------------01
PPK: PPK PITAS
NEGERI: SABAH
MASALAH: SPPP – HAPUS BJ
[01/09/2009 10:12:51
[01/09/2009 10:13:11
[01/09/2009 10:14:10
ada sya minta tolong
[01/09/2009 10:14:55
[01/09/2009 10:15:02
[01/09/2009 10:15:43
sya tunjuk kan dalan
AM] PPK SABAH_Engkal
AM] Meja Bantuan PHT
hapus ni
lejer
(pitas): slamat pagi
1_almi: selamat pagi en engkal
(pitas): blh cik masuk dlm server kami?
1_almi: minta tolong hapus apa tu...
1_almi: boles jelaskan di sini
(pitas): susah mau jelaskan ni..klu blh
PAGE 2
[01/09/2009 10:16:17 AM] PPK SABAH_Engkal
dlm bln Jun
imbangan duga
[01/09/2009 10:17:34 AM] Meja Bantuan PHT
bulan 6
sana
[01/09/2009 10:20:27 AM | Edited 10:20:34
tunjuk
ni
bulan 5
kosong
kpd petani
suka tengok dia negative
bulan 5
satu BJ
balik
bj050902509 06/05/2009
2009
(pitas): belian brg pemasaran berlaku
(pitas): sya hanya jumpa ni dlm
(pitas): sya cari baucer pun tak jumpa
1_almi: dh tutup bulan berapa ni
(pitas): sya roll back tadi sampai
1_almi: ok. minta izin masuk server
(pitas): ok
AM] Meja Bantuan PHT 1_almi: ok boleh
(pitas): sya dah tunjukkan
1_almi: sepatutnya berapa di sini
(pitas): sya mau hapus ni
1_almi: maksudnya nak buang la jumlah
(pitas): ya
1_almi: ok jap ye
1_almi: nampak tak..masalah ni dari
1_almi: ada buat baucer jernal
(pitas): ya
1_almi: jadi kena hapus baru bali bawa
(pitas): masa ni casher tersalah bayar
1_almi: jadi..nak buat macam mana
(pitas): hapuskan dulu lah ....sya tak
1_almi: en engkal kena roolback sampai
(pitas): ok
1_almi: pas tu en engkal hapus BJ tu
1_almi: ambil kat lulus pelarasan
(pitas): kenapa tiada sini ya
1_almi: saya tgk dulu
1_almi: hapus no bj ni..
1_almi: sbb ada banyak transaksi dalam
(pitas): bgai mna hapus tu ye
1_almi: klik kat kotak dia
1_almi: kemudian hapus
(pitas): sya tak jumpa bj ni
1_almi: jap
1_almi: saya hapus nanti en.engkal buat
(pitas): ok
1_almi: saya dh hapus..
1_almi: ada dua Bj saya hapus
(pitas): jadi sya masukkan balik
1_almi: Bj050912509 31/5/2009 dan
1_almi: masukkan balik
PAGE 3
2009
[01/09/2009 10:42:29 AM] Meja Bantuan PHT 1_almi: pada tarikh 31/05/2009
[01/09/2009 10:42:47 AM] Meja Bantuan PHT 1_almi: saya keluar server dulu
[01/09/2009 10:42:58 AM] PPK SABAH_Engkal (pitas): ok thank you
[01/09/2009 10:43:03 AM] Meja Bantuan PHT 1_almi: ok.
[01/09/2009 11:32:59 AM] PPK SABAH_Engkal (pitas): ada masaalah lagi sini
[01/09/2009 11:33:57 AM] Meja Bantuan PHT 1_almi: masalah macam mana?
[01/09/2009 11:34:46 AM] PPK SABAH_Engkal (pitas): ada pengurus bahagian key in
stok baja padi (SBPKP) sepatutnya tak masuk dlm SPPP
[01/09/2009 11:35:14 AM] PPK SABAH_Engkal (pitas): sya dah hapus....tapi dlm nota
kunci kira-kira masih ada lagi
[01/09/2009 11:35:39 AM] Meja Bantuan PHT 1_almi: hapus kat mana tu..
[01/09/2009 11:35:50 AM] Meja Bantuan PHT 1_almi: kena tutub balik bulanan
[01/09/2009 11:35:59 AM] PPK SABAH_Engkal (pitas): tempat dia key in stok tu
[01/09/2009 11:36:29 AM] PPK SABAH_Engkal (pitas): sya sdh tutup sampai bln Julai
[01/09/2009 11:37:03 AM] Meja Bantuan PHT 1_almi: roolback sampai bulan 1
[01/09/2009 11:37:10 AM] Meja Bantuan PHT 1_almi: pas tu tutup balik
[01/09/2009 11:37:43 AM] PPK SABAH_Engkal (pitas): stok ni masuk dlm bulan julai
atau ogos
[01/09/2009 11:37:56 AM] PPK SABAH_Engkal (pitas): sbab dulu stok ni tiada
[01/09/2009 11:38:56 AM] PPK SABAH_Engkal (pitas): bln Mei stok ni tak keluar
[01/09/2009 11:39:57 AM] Meja Bantuan PHT 1_almi: ok..
[01/09/2009 11:40:03 AM] Meja Bantuan PHT 1_almi: minta izin masuk server sana
[01/09/2009 11:40:10 AM] PPK SABAH_Engkal (pitas): ok
[01/09/2009 11:53:07 AM] Meja Bantuan PHT 1_almi: check balik
[01/09/2009 11:54:11 AM] PPK SABAH_Engkal (pitas): ok thank
[01/09/2009 11:54:21 AM] Meja Bantuan PHT 1_almi: sama2
STATUS: SELESAI
------------------------------01/09/2009-------------------------------------------02 > 467 MINIT
PPK: PPK SRI PULAU
MASALAH: TALLY – TAK BOLEH MASUK KERTAS
[02/09/2009 9:01:41 AM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU):
assalamualaikum, minta tolong bagi tau kat budak kelmarin, printer okay dah boleh
print dah petang kelmarin. Pagi ni dia kata nak buat, 9.00 pagi
[02/09/2009 9:02:02 AM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): minta
maaf sebab menyusahkan almi
[02/09/2009 9:02:18 AM] Meja Bantuan PHT 1_almi: wsalam
[02/09/2009 9:02:23 AM] Meja Bantuan PHT 1_almi: ok kak.. tq ya
MASA: 1 MINIT
STATUS: SELESAI
------------------------------02/09/2009-------------------------------------------01
PPK: PPK PITAS
NEGERI: SABAH
MASALAH: SPPP – PELARASAN INDIVIDU
PAGE 4
2009
[02/09/2009 8:30:26 AM] PPK SABAH_Engkal (pitas): slamat pagi
[02/09/2009 8:30:36 AM] Meja Bantuan PHT 1_almi: selamat pagi
[02/09/2009 8:30:59 AM] PPK SABAH_Engkal (pitas): hari ini sya belajar buat
pelarasan individu
[02/09/2009 8:31:57 AM] Meja Bantuan PHT 1_almi: ok
[02/09/2009 8:32:34 AM] PPK SABAH_Engkal (pitas): boleh ajar sya step by step ke
[02/09/2009 8:33:29 AM] PPK SABAH_Engkal (pitas): katakan lah ada org bayar
hutang
[02/09/2009 8:33:43 AM] Meja Bantuan PHT 1_almi: bayar hutang kena buat pelarasan
ke?
[02/09/2009 8:33:53 AM] Meja Bantuan PHT 1_almi: bayayr hutang kena buat resit
bayar hutang
[02/09/2009 8:34:38 AM] PPK SABAH_Engkal (pitas): LEPAS TU
[02/09/2009 8:35:31 AM] Meja Bantuan PHT 1_almi: tak peranh buat ke resit
terimaan hutang?
[02/09/2009 8:37:21 AM] PPK SABAH_Engkal (pitas): Tadi sya ada buat baucer jernal
tapi tak tau buat pelarasan individu
[02/09/2009 8:39:58 AM] PPK SABAH_Engkal (pitas): resit biasalah....tapi
pelarasan individu tu ...bila sya buat macam ada masaalah je
[02/09/2009 8:40:38 AM] Meja Bantuan PHT 1_almi: pelarasan individu banyak
terlibat
[02/09/2009 8:40:52 AM] Meja Bantuan PHT 1_almi: kalau pelarasaaan kredit en
engkal klik kredit
[02/09/2009 8:40:52 AM] PPK SABAH_Engkal (pitas): sya tadi buat baucer jernal
sbab LPP bayar hutang trus masuk bank
[02/09/2009 8:45:40 AM] Meja Bantuan PHT 1_almi: jadi sekarang nak buat
pelarasaan individu la..
[02/09/2009 8:45:45 AM] Meja Bantuan PHT 1_almi: dh jumpa tak
[02/09/2009 8:46:42 AM] PPK SABAH_Engkal (pitas): sya cuba tapi dia suruh daftar
projek lagi
[02/09/2009 8:46:54 AM] PPK SABAH_Engkal (pitas): bgai mana tu?
[02/09/2009 8:46:57 AM] Meja Bantuan PHT 1_almi: klik tanpa projek
[02/09/2009 8:47:08 AM] Meja Bantuan PHT 1_almi: kan aka kotak tanpa projek
[02/09/2009 8:47:12 AM] Meja Bantuan PHT 1_almi: klik situ
[02/09/2009 8:52:55 AM] PPK SABAH_Engkal (pitas): ok sda....thank you
[02/09/2009 8:53:04 AM] Meja Bantuan PHT 1_almi: sama2
[02/09/2009 8:53:05 AM] PPK SABAH_Engkal (pitas): selamat berpuasa
[02/09/2009 8:54:52 AM] Meja Bantuan PHT 1_almi: terima kasih
[02/09/2009 9:41:05 AM] PPK SABAH_Engkal (pitas): HELLO....ada lagi yg sya minta
bantu utk hari ni....ada BJ yg sya mau hapus tapi dia tdk keluar dlm Hapus
Pelarasan akaun
[02/09/2009 9:41:41 AM] Meja Bantuan PHT 1_almi: bj tu tarikhnya bila?
[02/09/2009 9:41:56 AM] PPK SABAH_Engkal (pitas): 13/5/2009
[02/09/2009 9:43:29 AM] Meja Bantuan PHT 1_almi: dh roolback tak bulan tu
[02/09/2009 9:43:44 AM] PPK SABAH_Engkal (pitas): sdh
[02/09/2009 9:49:33 AM] Meja Bantuan PHT 1_almi: berapa no bj tu
[02/09/2009 9:49:57 AM] PPK SABAH_Engkal (pitas): 00050509
[02/09/2009 9:50:07 AM] Meja Bantuan PHT 1_almi: tu je...
[02/09/2009 9:50:15 AM] PPK SABAH_Engkal (pitas): ya
[02/09/2009 9:50:19 AM] Meja Bantuan PHT 1_almi: aik..
[02/09/2009 9:50:21 AM] Meja Bantuan PHT 1_almi: jap
[02/09/2009 9:52:07 AM] Meja Bantuan PHT 1_almi: ada lima ke?
[02/09/2009 9:52:17 AM] PPK SABAH_Engkal (pitas): ya
PAGE 5
2009
[02/09/2009 9:53:15 AM] Meja Bantuan PHT 1_almi: ok dah hapus
[02/09/2009 9:53:31 AM] PPK SABAH_Engkal (pitas): ok thank
[02/09/2009 9:53:37 AM] Meja Bantuan PHT 1_almi: (handshake)
[02/09/2009 9:55:01 AM] PPK SABAH_Engkal (pitas): bgai mna you masuk sana tadi?
My Dokumen...Local Disc...Frammy dan apa lagi
[02/09/2009 9:55:26 AM] Meja Bantuan PHT 1_almi: sqlbin
[02/09/2009 9:55:32 AM] Meja Bantuan PHT 1_almi: cari Apai
[02/09/2009 9:55:52 AM] Meja Bantuan PHT 1_almi: tapi kena hati2 sbb tu data..
[02/09/2009 9:56:46 AM] PPK SABAH_Engkal (pitas): local disc (d) atau (c)
[02/09/2009 9:57:04 AM] Meja Bantuan PHT 1_almi: local D
[02/09/2009 9:57:06 AM] PPK SABAH_Engkal (pitas): d ke atau c
[02/09/2009 10:09:49 AM] PPK SABAH_Engkal (pitas): cik Almi...semua transaksi dlm
bulan mei terpadam...buku tunai di bank
[02/09/2009 10:10:17 AM] PPK SABAH_Engkal (pitas): bulan Mei jadi kosong
[02/09/2009 10:10:30 AM] Meja Bantuan PHT 1_almi: kenapa boleh terpadam...
[02/09/2009 10:10:40 AM] Meja Bantuan PHT 1_almi: ada en.engkal buat apa2 tak?
[02/09/2009 10:10:48 AM] PPK SABAH_Engkal (pitas): sya tak tau pada hal no bj tak
sama
[02/09/2009 10:11:07 AM] Meja Bantuan PHT 1_almi: no bj tak sama macam mana
[02/09/2009 10:11:10 AM] Meja Bantuan PHT 1_almi: saya tak faham
[02/09/2009 10:11:51 AM] PPK SABAH_Engkal (pitas): skrang ni data bulan mei utk
buku tunai di bank kosong
[02/09/2009 10:12:34 AM] Meja Bantuan PHT 1_almi: rasanya yang en engkal suh
delete tadi tu bukan bj tapi no penyata bank
[02/09/2009 10:12:40 AM] Meja Bantuan PHT 1_almi: so en engkal masukkan balik la
STATUS: SELESAI
------------------------------02/09/2009-------------------------------------------02
PPK: PPK KAMPUNG PELET
MASALAH: SPPP – BAKI STOK
[02/09/2009 8:15:43 AM] zulkiflee: assalamuialikum w.w.
[02/09/2009 8:28:31 AM] Meja Bantuan PHT 1_almi: wa'alaikumusalam...
[02/09/2009 8:32:33 AM] zulkiflee: ini abang zul ppk beseri, baru tukar ke ppk
kampong pelet. kenal lagi ke?
[02/09/2009 8:35:41 AM] Meja Bantuan PHT 1_almi: ooo...
[02/09/2009 8:35:46 AM] Meja Bantuan PHT 1_almi: kenal..
[02/09/2009 8:35:52 AM] Meja Bantuan PHT 1_almi: tukar bila?
[02/09/2009 8:36:32 AM] PPK PULAU PINANG_zulkiflee(KG PELET): bulan ogos. jadi
kalau ada apa masalah disini, abang zul akan minta bantuan..... ok?
[02/09/2009 8:36:59 AM] Meja Bantuan PHT 1_almi: OK.
[02/09/2009 8:37:05 AM] Meja Bantuan PHT 1_almi: tak ada masalah
[02/09/2009 8:37:37 AM] PPK PULAU PINANG_zulkiflee(KG PELET): takde. terima kasih
dan selamat berpuasa.
[02/09/2009 8:37:51 AM] Meja Bantuan PHT 1_almi: selamat berpose juga
[02/09/2009 12:26:35 PM] PPK PULAU PINANG_zulkiflee(KG PELET): A'kum, boleh ke
nak cakap melalui talipon?
PAGE 6
2009
[02/09/2009 12:27:22 PM] Meja Bantuan PHT 1_almi: kalau berkenaan maalh baik
tulis di sini snn kita nak rekod
[02/09/2009 12:28:19 PM] PPK PULAU PINANG_zulkiflee(KG PELET): ok, ada nak tanya
sikit mengenai masalah disini iaitu pasal stok awal yang berbeza dengan laporan
audit.
[02/09/2009 12:28:52 PM] Meja Bantuan PHT 1_almi: kemaskini balik stok awal tu...
[02/09/2009 12:29:07 PM] Meja Bantuan PHT 1_almi: tapi kena buat tutup bulanan
dari awal balik
[02/09/2009 12:30:58 PM] PPK PULAU PINANG_zulkiflee(KG PELET): perbezaan
disebabkan harga kos belian telah berubah. jadi skrg saya cadang nak tukar harga
kos stok yg sebenar. Boleh ke?
[02/09/2009 12:32:03 PM] Meja Bantuan PHT 1_almi: pastikah stok yang harga lama
tu telah habis
[02/09/2009 12:35:16 PM] PPK PULAU PINANG_zulkiflee(KG PELET): Tak pasti. Tp
perbezaan nilai stok akhir 31/12/2008 ikut harga kos sepatutnya (audit) RM
31557.51. Ini kerana harga kos belian sepatutnya telah berubah.
[02/09/2009 12:36:10 PM] Meja Bantuan PHT 1_almi: ok..kalau macam tu ubah ikut
audit..pastikan selepas ubah tu kena tutup balik akaunn dari bulan 1
[02/09/2009 12:36:17 PM] Meja Bantuan PHT 1_almi: backup dulu
[02/09/2009 12:37:28 PM] PPK PULAU PINANG_zulkiflee(KG PELET): boleh ke ubah
harga kos tu? Dan sebenarnya pun saya dah lama tak cuba dan lupa.
[02/09/2009 12:37:47 PM] Meja Bantuan PHT 1_almi: boleh.
[02/09/2009 12:38:40 PM] PPK PULAU PINANG_zulkiflee(KG PELET): ok takpe saya
cuba, kalau ada masalah saya contact balik.
[02/09/2009 12:38:50 PM] Meja Bantuan PHT 1_almi: ok
[02/09/2009 12:39:00 PM] PPK PULAU PINANG_zulkiflee(KG PELET): tq.
STATUS: SELESAI
------------------------------02/09/2009-------------------------------------------03
PPK: PPK TUMPAT
NEGERI: KELANTAN
MASALAH: SPPP – SENARAI PENGHUTANG KOSONG
[02/09/2009 12:59:11 PM] *** PPK KELANTAN_Mazliyana2 (bachok utara) added PPK
KELANTAN_SITI (tumpat) ***
[02/09/2009 12:59:32 PM] *** PPK KELANTAN_Mazliyana2 (bachok utara) added LPP
KELANTAN_cnorma (akaun), Meja Bantuan PHT 1_almi ***
[02/09/2009 12:59:39 PM] PPK KELANTAN_Mazliyana2 (bachok utara): salam cik
almi...
[02/09/2009 12:59:46 PM] PPK KELANTAN_Mazliyana2 (bachok utara): minta bantuan
sekali lg..
[02/09/2009 1:01:03 PM] PPK KELANTAN_Mazliyana2 (bachok utara): kak ma awak ada
kt ctu ke..
[02/09/2009 1:01:10 PM] PPK KELANTAN_Mazliyana2 (bachok utara): mungkin bulih
tolong
[02/09/2009 1:01:15 PM] LPP KELANTAN_cnorma (akaun): ade..
[02/09/2009 1:01:25 PM] PPK KELANTAN_Mazliyana2 (bachok utara): ni masalah ppk
tumpat..
[02/09/2009 1:01:45 PM] PPK KELANTAN_Mazliyana2 (bachok utara): dia nk papar
senarai penghutang tetapi senarai x de..
[02/09/2009 1:01:45 PM] LPP KELANTAN_cnorma (akaun): ape mslhnye
PAGE 7
2009
[02/09/2009 1:02:10 PM] PPK KELANTAN_Mazliyana2 (bachok utara): sedangkan senarai
telah di daftar kredit..\
[02/09/2009 1:02:22 PM] PPK KELANTAN_Mazliyana2 (bachok utara): untuk penyata
boleh papar ..
[02/09/2009 1:02:32 PM] PPK KELANTAN_Mazliyana2 (bachok utara): tetapi utk
senarai kosongje..
[02/09/2009 1:03:00 PM] LPP KELANTAN_cnorma (akaun): emm..
[02/09/2009 1:03:34 PM] LPP KELANTAN_cnorma (akaun): nnti try buka data pp kat
sini
[02/09/2009 1:04:27 PM] PPK KELANTAN_Mazliyana2 (bachok utara): ct awk boleh
nampak ke ape yg kita ore dok tulis ni..
[02/09/2009 1:04:48 PM] PPK KELANTAN_SITI (tumpat): ya
[02/09/2009 1:05:47 PM] *** LPP KELANTAN_cnorma (akaun) added LPP
KELANTAN_dzulrasdi ***
[02/09/2009 1:06:46 PM] Meja Bantuan PHT 1_almi: wsalam
[02/09/2009 1:07:02 PM] Meja Bantuan PHT 1_almi: maksudnya senarai untuk tahun
tak ada ye
[02/09/2009 1:07:45 PM] PPK KELANTAN_Mazliyana2 (bachok utara): apabila di klik
senarai tahunan tu bila papar je kosong..
[02/09/2009 1:09:28 PM] Meja Bantuan PHT 1_almi: ni ppk tumpat punya masalah ke?
[02/09/2009 1:09:41 PM] Meja Bantuan PHT 1_almi: minta izin masuk server ppk
tumpat.
[02/09/2009 1:09:50 PM] PPK KELANTAN_Mazliyana2 (bachok utara): ya ppk tumpat
punya masalah..
[02/09/2009 1:10:34 PM] Meja Bantuan PHT 1_almi: MINTA IZIN MASUK SERVER PPK
TUMPAT
[02/09/2009 1:10:52 PM] PPK KELANTAN_Mazliyana2 (bachok utara): ct pihak pht nk
masuk server boleh ke..
[02/09/2009 1:11:03 PM] PPK KELANTAN_SITI (tumpat): ya
[02/09/2009 1:12:23 PM] PPK KELANTAN_SITI (tumpat): boleh masuk x
[02/09/2009 1:12:36 PM] Meja Bantuan PHT 1_almi: TAK ADA LOGMEIN YANG ON KE?
[02/09/2009 1:13:44 PM] Meja Bantuan PHT 1_almi: OK DH ADA
[02/09/2009 1:13:54 PM] Meja Bantuan PHT 1_almi: saya masuk sekarang
[02/09/2009 1:16:27 PM] Meja Bantuan PHT 1_almi: ada je senarai tu...
[02/09/2009 1:16:35 PM] Meja Bantuan PHT 1_almi: cuba tunjuk masalah tu kat
server...
[02/09/2009 1:16:42 PM] Meja Bantuan PHT 1_almi: saya buka semua ada
[02/09/2009 1:16:51 PM] LPP KELANTAN_cnorma (akaun): memng ya.. saya dah buka
data tmpat ..
[02/09/2009 1:17:12 PM] LPP KELANTAN_cnorma (akaun): xleh kluar senarai.. kosong
[02/09/2009 1:17:30 PM] PPK KELANTAN_Mazliyana2 (bachok utara): ct masri ada kt
ctu ke...
[02/09/2009 1:17:50 PM] Meja Bantuan PHT 1_almi: boleh tak tunjukkan kat server
masalah tu kat mana..
[02/09/2009 1:18:12 PM] Meja Bantuan PHT 1_almi: sbb saya klik senarai tahunan
ahli/bukan ahli/pelbagai semua ada data
[02/09/2009 1:18:30 PM] PPK KELANTAN_Mazliyana2 (bachok utara): ct.. awk ada kt
ctu ke..
[02/09/2009 1:21:04 PM] PPK KELANTAN_SITI (tumpat): ada
[02/09/2009 1:21:23 PM] PPK KELANTAN_SITI (tumpat): c. masri dah p semayang
[02/09/2009 1:21:47 PM] PPK KELANTAN_Mazliyana2 (bachok utara): bukan ape cuba
tunjuk kt sever tu dia nk tgk ape yg awk buat..
[02/09/2009 1:22:41 PM] PPK KELANTAN_SITI (tumpat): boleh guna sebab pht masuk
server
[02/09/2009 1:22:48 PM] Meja Bantuan PHT 1_almi: boleh...
PAGE 8
2009
[02/09/2009 1:22:57 PM] Meja Bantuan PHT 1_almi: tunjukkn kat saya masalah tu di
mana
[02/09/2009 1:24:32 PM] PPK KELANTAN_SITI (tumpat): mcm nie kat pc c. mashri x
ada......tapi kat pc akaun ada
[02/09/2009 1:24:42 PM] Meja Bantuan PHT 1_almi: mana2 je..
[02/09/2009 1:24:51 PM] Meja Bantuan PHT 1_almi: saya tak tau saya masuk ni pc
siapa
[02/09/2009 1:25:02 PM] PPK KELANTAN_SITI (tumpat): yang masuk tu server
[02/09/2009 1:25:11 PM] PPK KELANTAN_SITI (tumpat): bukan pc c. mashri
[02/09/2009 1:25:17 PM] Meja Bantuan PHT 1_almi: skype tulis nama ibrahim..
[02/09/2009 1:25:28 PM] Meja Bantuan PHT 1_almi: boleh tunjuk di sana tak
[02/09/2009 1:25:34 PM] Meja Bantuan PHT 1_almi: saya tgh tunggu ni
[02/09/2009 1:25:41 PM] PPK KELANTAN_SITI (tumpat): ok
[02/09/2009 1:26:51 PM] PPK KELANTAN_SITI (tumpat): kat server ada
[02/09/2009 1:27:00 PM] PPK KELANTAN_SITI (tumpat): tapi kat pc c.mashri x ada
[02/09/2009 1:27:13 PM] PPK KELANTAN_SITI (tumpat): virus ko
[02/09/2009 1:27:15 PM] Meja Bantuan PHT 1_almi: ada virus kot
[02/09/2009 1:27:21 PM] Meja Bantuan PHT 1_almi: minta scan
[02/09/2009 1:27:36 PM] Meja Bantuan PHT 1_almi: takut nanti masuk server virus
tu
[02/09/2009 1:27:38 PM] Meja Bantuan PHT 1_almi: ok ye.
[02/09/2009 1:27:43 PM] Meja Bantuan PHT 1_almi: saya keluar serverdulu
[02/09/2009 1:27:51 PM] PPK KELANTAN_SITI (tumpat): terima kasih
[02/09/2009 1:27:53 PM] PPK KELANTAN_SITI (tumpat): (handshake)
[02/09/2009 1:28:05 PM] Meja Bantuan PHT 1_almi: (handshake)
[02/09/2009 1:32:38 PM] LPP KELANTAN_cnorma (akaun): salam almi..
[02/09/2009 1:32:48 PM] Meja Bantuan PHT 1_almi: wsalam
[02/09/2009 1:33:04 PM] LPP KELANTAN_cnorma (akaun): mcamana kat server tmpat ok
ke
[02/09/2009 1:33:17 PM] Meja Bantuan PHT 1_almi: server ok.
[02/09/2009 1:33:27 PM] Meja Bantuan PHT 1_almi: masalhnya tu kat pc client
[02/09/2009 1:33:36 PM] LPP KELANTAN_cnorma (akaun): senarai bolih kluar data tak
[02/09/2009 1:33:44 PM] Meja Bantuan PHT 1_almi: ada semua
[02/09/2009 1:34:24 PM] LPP KELANTAN_cnorma (akaun): oo.. tapi saya restore data
dia kat lpp ..
[02/09/2009 1:35:05 PM] LPP KELANTAN_cnorma (akaun): senarai 2 tak kluar data gak
... knape yer
[02/09/2009 1:35:29 PM] Meja Bantuan PHT 1_almi: tak pasti lak kak..
[02/09/2009 1:35:42 PM] Meja Bantuan PHT 1_almi: mungkin baru diupdate kot.
[02/09/2009 1:35:54 PM] LPP KELANTAN_cnorma (akaun): data backup pp pada 30
julai..
[02/09/2009 1:36:10 PM] LPP KELANTAN_cnorma (akaun): data baru ..
[02/09/2009 1:36:33 PM] LPP KELANTAN_cnorma (akaun): data dari ppk lain .. ok
[02/09/2009 1:36:36 PM] Meja Bantuan PHT 1_almi: ye ke..
[02/09/2009 1:36:51 PM] Meja Bantuan PHT 1_almi: kat server tadi semua keluar..
[02/09/2009 1:37:09 PM] Meja Bantuan PHT 1_almi: saya pun tak pasti kak pasal apa
jadi macam tu.
[02/09/2009 1:37:41 PM] LPP KELANTAN_cnorma (akaun): tu la klu nk dikira.. backup
2 dari server kn..
[02/09/2009 1:37:50 PM] Meja Bantuan PHT 1_almi: mmg dari server.
[02/09/2009 1:38:16 PM] LPP KELANTAN_cnorma (akaun): (think)
[02/09/2009 1:38:28 PM] PPK KELANTAN_Mazliyana2 (bachok utara): (angel)
PAGE 9
2009
[02/09/2009 1:38:59 PM] Meja Bantuan PHT 1_almi: takut dalam bulan 8 ari tu ada
PHt masuk server untuk update..
[02/09/2009 1:39:18 PM] LPP KELANTAN_cnorma (akaun): xtau plk...
[02/09/2009 1:39:51 PM] LPP KELANTAN_cnorma (akaun): xpe la.. ape2 pn yg pting
setel dipp
[02/09/2009 1:40:04 PM] Meja Bantuan PHT 1_almi: ye. dh settle
[02/09/2009 1:40:50 PM] LPP KELANTAN_cnorma (akaun): nnti saya akan tgk blk data
backup esok plk
[02/09/2009 1:41:01 PM] LPP KELANTAN_cnorma (akaun): ok almi TQ
[02/09/2009 1:41:07 PM] Meja Bantuan PHT 1_almi: (handshake).
[02/09/2009 1:41:21 PM] LPP KELANTAN_cnorma (akaun): (handshake)
[02/09/2009 1:50:52 PM] *** LPP KELANTAN_dzulrasdi has left ***
MASA: 51 MINIT
STATUS: SELESAI
------------------------------02/09/2009-------------------------------------------04
PPK: PPK BACHOK UTARA
NEGERI: KELANTAN
MASALAH: SPPP – REKOD AKAUN TIDAK WUJUD
[02/09/2009 10:17:53 AM] PPK KELANTAN_Mazliyana2 (bachok utara): SALAM CIK ALMI..
[02/09/2009 10:18:05 AM] PPK KELANTAN_Mazliyana2 (bachok utara): minta bantuan..
[02/09/2009 10:18:10 AM] Meja Bantuan PHT 1_almi: ye kak
[02/09/2009 10:18:29 AM] PPK KELANTAN_Mazliyana2 (bachok utara): sy dah tutup
akaun bulan 8..
[02/09/2009 10:18:49 AM] PPK KELANTAN_Mazliyana2 (bachok utara): tetapi ada rekod
akaun tidak wujud
[02/09/2009 10:18:57 AM] PPK KELANTAN_Mazliyana2 (bachok utara): jadi sy nk semak
la ..
[02/09/2009 10:19:23 AM] PPK KELANTAN_Mazliyana2 (bachok utara): apabila sy semak
tu keluar rekod tidak dijumpai..
[02/09/2009 10:19:52 AM] Meja Bantuan PHT 1_almi: akak dh jumpa takl masalah tu..
[02/09/2009 10:20:23 AM] Meja Bantuan PHT 1_almi: kak kena klik kat tajuk rekod
akaun tak wujud kat bawan tutup tahunan
[02/09/2009 10:20:28 AM] Meja Bantuan PHT 1_almi: masukkan bulan
[02/09/2009 10:21:03 AM] PPK KELANTAN_Mazliyana2 (bachok utara): dah masuk bulan
tu..
[02/09/2009 10:21:13 AM] PPK KELANTAN_Mazliyana2 (bachok utara): tp keluar rekod
x wujud..
[02/09/2009 10:21:30 AM] Meja Bantuan PHT 1_almi: macam ni lah saya masuk server
sana
[02/09/2009 10:21:34 AM] PPK KELANTAN_Mazliyana2 (bachok utara): ok..
[02/09/2009 10:26:25 AM] Meja Bantuan PHT 1_almi: kak ada satu rekod di olak
proses
[02/09/2009 10:26:49 AM] Meja Bantuan PHT 1_almi: baucer bayaran BB080900127
[02/09/2009 10:26:57 AM] PPK KELANTAN_Mazliyana2 (bachok utara): yg tu mmg ada
[02/09/2009 10:27:17 AM] Meja Bantuan PHT 1_almi: debit : K6304-9
[02/09/2009 10:27:26 AM] PPK KELANTAN_Mazliyana2 (bachok utara): cuma yg x de
rekod akaun tidak wujud..
PAGE 10
[02/09/2009 10:27:38
tajuk K6304-9
[02/09/2009 10:27:47
[02/09/2009 10:28:04
tajuk ni
[02/09/2009 10:28:09
je la..
[02/09/2009 10:28:12
[02/09/2009 10:28:19
[02/09/2009 10:28:19
akak dah jumpe..
[02/09/2009 10:28:22
[02/09/2009 10:28:35
hapus balik..
[02/09/2009 10:28:54
[02/09/2009 10:28:58
[02/09/2009 10:29:03
2009
AM] Meja Bantuan PHT 1_almi: cuba kak check kat fail akaun
AM] Meja Bantuan PHT 1_almi: kena wujudkan
AM] Meja Bantuan PHT 1_almi: sbb tak ada dalam fail akaun
AM] PPK KELANTAN_Mazliyana2 (bachok utara): ooo... satu tu
AM] Meja Bantuan PHT 1_almi: ye
AM] Meja Bantuan PHT 1_almi: kemudia tutup balik bulan 8
AM] PPK KELANTAN_Mazliyana2 (bachok utara): ok kalu yg tu
AM] Meja Bantuan PHT 1_almi: ok
AM] PPK KELANTAN_Mazliyana2 (bachok utara): nanti akak try
AM] Meja Bantuan PHT 1_almi: saya keluar server
AM] PPK KELANTAN_Mazliyana2 (bachok utara): ok..
MASA: 12 MINIT
STATUS: SELESAI
------------------------------02/09/2009-------------------------------------------05 > 431 MINIT
PPK: PPK LANGKAWI
NEGERI: KEDAH
MASALAH: SPPP – BAUCER TAK BOLEH SERAH
[03/09/2009 8:27:49 AM] PPK KEDAH_Zulkifly (langkawi): salam
[03/09/2009 8:29:06 AM] PPK KEDAH_Zulkifly (langkawi): ade nak minta tolong
baucer xboleh serahlah
[03/09/2009 8:29:29 AM] Meja Bantuan PHT 1_almi: tal boleh serah ? ada naik apa2
warning tak?
PPK
[03/09/2009 8:31:02 AM] PPK KEDAH_Zulkifly (langkawi): blh tgk x fail 2
[03/09/2009 8:31:26 AM] Meja Bantuan PHT 1_almi: boleh...
[03/09/2009 8:33:01 AM] PPK KEDAH_Zulkifly (langkawi): ok server dah redy
[03/09/2009 8:33:43 AM] PPK KEDAH_Zulkifly (langkawi): baucer 2 yang nak bayar
kat pemiutang
[03/09/2009 8:34:18 AM] PPK KEDAH_Zulkifly (langkawi): skrg dia kuar pilih invois
mana yang kita nak bayar kan
[03/09/2009 9:14:37 AM] PPK KEDAH_Zulkifly (langkawi): blh dah
[03/09/2009 9:15:12 AM] Meja Bantuan PHT 1_almi: jap..
[03/09/2009 9:15:17 AM] PPK KEDAH_Zulkifly (langkawi): ok
[03/09/2009 9:25:23 AM] PPK KEDAH_Zulkifly (langkawi): ok dah
[03/09/2009 9:25:45 AM] Meja Bantuan PHT 1_almi: belum lagi..tecnikal tgh buat
[03/09/2009 9:26:16 AM] PPK KEDAH_Zulkifly (langkawi): ok ade pc clien xdpt nak
msuk system lah
[03/09/2009 9:26:25 AM] PPK KEDAH_Zulkifly (langkawi): 2 pc yang jd
[03/09/2009 9:26:34 AM] Meja Bantuan PHT 1_almi: sebelum ni ok ke?
[03/09/2009 9:27:19 AM] PPK KEDAH_Zulkifly (langkawi): dia jd masa lps update ari
2
PAGE 11
[03/09/2009 9:27:31
PPK
[03/09/2009 9:27:49
bukak sppp tu
[03/09/2009 9:27:59
[03/09/2009 9:28:03
[03/09/2009 9:28:18
[03/09/2009 9:28:26
[03/09/2009 9:28:28
[03/09/2009 9:28:34
[03/09/2009 9:28:45
[03/09/2009 9:28:51
[03/09/2009 9:28:57
[03/09/2009 9:29:21
[03/09/2009 9:29:27
[03/09/2009 9:29:28
[03/09/2009 9:30:05
[03/09/2009 9:30:18
server dgn password
[03/09/2009 9:30:35
[03/09/2009 9:30:42
[03/09/2009 9:31:49
balik dia mintak lg
[03/09/2009 9:32:52
xblh masuk 2
[03/09/2009 9:33:08
[03/09/2009 9:33:12
[03/09/2009 9:33:52
trus serah
[03/09/2009 9:34:04
[03/09/2009 9:34:11
[03/09/2009 9:37:37
buat dah
[03/09/2009 9:37:47
2009
AM] Meja Bantuan PHT 1_almi: ye ke?
AM] Meja Bantuan PHT 1_almi: en zul p kat pc yang tak leh
AM]
AM]
AM]
AM]
AM]
AM]
AM]
AM]
AM]
AM]
AM]
AM]
AM]
AM]
Meja Bantuan PHT 1_almi: ambil start
Meja Bantuan PHT 1_almi: ambil run
Meja Bantuan PHT 1_almi: taip \\ppkserver
Meja Bantuan PHT 1_almi: ambil farmmy
PPK KEDAH_Zulkifly (langkawi): pc saya yang jd
Meja Bantuan PHT 1_almi: ambil sqlbin
Meja Bantuan PHT 1_almi: cari MAINMENU versi 2.1
Meja Bantuan PHT 1_almi: klik kanan
Meja Bantuan PHT 1_almi: sendto destop
PPK KEDAH_Zulkifly (langkawi): pas 2 buh kat destop
Meja Bantuan PHT 1_almi: ye
PPK KEDAH_Zulkifly (langkawi): dah buat dah
Meja Bantuan PHT 1_almi: network ok ke kat situ
PPK KEDAH_Zulkifly (langkawi): pas 2 dia jd suruh msk id
AM] Meja Bantuan PHT 1_almi: administrator
AM] PPK KEDAH_Zulkifly (langkawi): pas 2 boleh masuk
AM] PPK KEDAH_Zulkifly (langkawi): tp bila tutup esok buka
id dgn pasword
AM] PPK KEDAH_Zulkifly (langkawi): kadang dia jd mcm yang
AM] Meja Bantuan PHT 1_almi: cuba buat balik bb tu
AM] Meja Bantuan PHT 1_almi: rasanya dh siap
AM] PPK KEDAH_Zulkifly (langkawi): nak kena mohon balik ke
AM] Meja Bantuan PHT 1_almi: serah je
AM] PPK KEDAH_Zulkifly (langkawi): ok saya try
AM] PPK KEDAH_Zulkifly (langkawi): ok terima kasih dah bleh
AM] Meja Bantuan PHT 1_almi: sama2
STATUS: SELESAI
------------------------------03/09/2009-------------------------------------------01
PPK: PPK LANGKAWI
NEGERI: KEDAH
MASALAH: SPPP – CLIENT TAK BOLEH BUKA SPPP
[03/09/2009
ane ye
[03/09/2009
tadi tu
[03/09/2009
lebih clien
[03/09/2009
[03/09/2009
tu juga..
[03/09/2009
9:40:30 AM] PPK KEDAH_Zulkifly (langkawi): tp yg clien 2 nak wat cam
9:46:25 AM] Meja Bantuan PHT 1_almi: tak boleh gak ke yang saya ajar
9:57:23 AM] PPK KEDAH_Zulkifly (langkawi): xblh gak rasa mcm ade
9:57:37 AM] Meja Bantuan PHT 1_almi: lebih client..maksudnya
9:57:52 AM] Meja Bantuan PHT 1_almi: kat pc yang satu lagi buat macam
9:58:25 AM] PPK KEDAH_Zulkifly (langkawi): sbb saya tgk kat no pc 2
PAGE 12
2009
jd no 6
[03/09/2009 9:58:40 AM] PPK KEDAH_Zulkifly (langkawi): pc saya
[03/09/2009 9:59:45 AM] PPK KEDAH_Zulkifly (langkawi): saya try ubah kat no clien
dulu rasa boleh
[03/09/2009 10:00:05 AM] Meja Bantuan PHT 1_almi: ooo terlebih client la ni...
[03/09/2009 10:00:46 AM] PPK KEDAH_Zulkifly (langkawi): dia ade sangkut paut dgn
sistem baja x
[03/09/2009 10:01:22 AM] Meja Bantuan PHT 1_almi: tak kacau...
[03/09/2009 10:01:40 AM] PPK KEDAH_Zulkifly (langkawi): sbb lesen baja boleh
clien 3 je tp tgk ade kat 5pc
[03/09/2009 10:02:29 AM] PPK KEDAH_Zulkifly (langkawi): kat mana ade sppp kat c2
ade sbpkp
[03/09/2009 10:02:47 AM] Meja Bantuan PHT 1_almi: baja boleh bukak tak
[03/09/2009 10:03:04 AM] Meja Bantuan PHT 1_almi: kat pc yang tak leh bukak sppp
tu
[03/09/2009 10:03:39 AM] PPK KEDAH_Zulkifly (langkawi): xbleh jugak
[03/09/2009 10:03:58 AM] Meja Bantuan PHT 1_almi: internet sana ok tak kat pc
tu...
[03/09/2009 10:04:06 AM] Meja Bantuan PHT 1_almi: networking ke?
[03/09/2009 10:04:24 AM] PPK KEDAH_Zulkifly (langkawi): networking ok
[03/09/2009 10:04:54 AM] PPK KEDAH_Zulkifly (langkawi): line dgn printer
networking ok internet ok
[03/09/2009 10:05:05 AM] Meja Bantuan PHT 1_almi: buat sekali lagi taip
\\ppkserver kat run tadi
[03/09/2009 10:05:08 AM] PPK KEDAH_Zulkifly (langkawi): cuma dgn server je
[03/09/2009 10:05:14 AM] Meja Bantuan PHT 1_almi: ada keluar tak
[03/09/2009 10:05:19 AM] Meja Bantuan PHT 1_almi: farmmy
[03/09/2009 10:05:52 AM] PPK KEDAH_Zulkifly (langkawi): ok skrg dia mintak id
server dgn password
[03/09/2009 10:06:09 AM] Meja Bantuan PHT 1_almi: masukkan administrator
[03/09/2009 10:06:16 AM] PPK KEDAH_Zulkifly (langkawi): bleh msuk
[03/09/2009 10:06:28 AM] Meja Bantuan PHT 1_almi: ada keluar farmmy tak
[03/09/2009 10:07:25 AM] PPK KEDAH_Zulkifly (langkawi): kuar
[03/09/2009 10:08:04 AM] PPK KEDAH_Zulkifly (langkawi): kat icon 2 trus bleh msuk
[03/09/2009 10:08:26 AM] PPK KEDAH_Zulkifly (langkawi): mcm dia blok plk
[03/09/2009 10:08:36 AM] Meja Bantuan PHT 1_almi: macam ni lah saya masuk server
sana
[03/09/2009 10:08:41 AM] Meja Bantuan PHT 1_almi: minta izin masuk server
[03/09/2009 10:09:01 AM] PPK KEDAH_Zulkifly (langkawi): bleh
[03/09/2009 10:09:11 AM] PPK KEDAH_Zulkifly (langkawi): msih on line
[03/09/2009 10:11:06 AM] Meja Bantuan PHT 1_almi: ok try buat balik macam tadi
[03/09/2009 10:12:01 AM] Meja Bantuan PHT 1_almi: boleh tak
[03/09/2009 10:12:25 AM] PPK KEDAH_Zulkifly (langkawi): jap
[03/09/2009 10:14:31 AM] PPK KEDAH_Zulkifly (langkawi): dia msih mintak id dgn
possword lg
[03/09/2009 10:14:44 AM] PPK KEDAH_Zulkifly (langkawi): bleh msuk
[03/09/2009 10:14:59 AM] Meja Bantuan PHT 1_almi: id tu tak pe..
[03/09/2009 10:15:03 AM] Meja Bantuan PHT 1_almi: masuk je
[03/09/2009 10:15:14 AM] Meja Bantuan PHT 1_almi: sbb tu security
[03/09/2009 10:15:19 AM] PPK KEDAH_Zulkifly (langkawi): tp bila restar blik nak
msuk dia minta lag
[03/09/2009 10:15:28 AM] PPK KEDAH_Zulkifly (langkawi): oh ye ke
[03/09/2009 10:15:46 AM] PPK KEDAH_Zulkifly (langkawi): xmcm dulu lg dah ke
[03/09/2009 10:16:24 AM] Meja Bantuan PHT 1_almi: try buat sekali lagi...
[03/09/2009 10:16:34 AM] PPK KEDAH_Zulkifly (langkawi): coz yg lain dia cuma kuar
PAGE 13
warning run or cancel
[03/09/2009 10:17:00 AM]
[03/09/2009 10:17:22 AM]
byk kali
[03/09/2009 10:33:42 AM]
[03/09/2009 10:34:01 AM]
[03/09/2009 10:34:17 AM]
[03/09/2009 10:34:22 AM]
[03/09/2009 10:34:41 AM]
sqlbin
[03/09/2009 10:35:07 AM]
[03/09/2009 10:35:10 AM]
[03/09/2009 10:35:12 AM]
[03/09/2009 10:35:21 AM]
[03/09/2009 10:35:50 AM]
xtahu nak wat cam ane lg
[03/09/2009 10:36:41 AM]
PPK
[03/09/2009 10:38:20 AM]
[03/09/2009 10:40:39 AM]
[03/09/2009 10:42:01 AM]
[03/09/2009 10:44:55 AM]
spp tu
[03/09/2009 10:49:30 AM]
[03/09/2009 10:51:00 AM]
[03/09/2009 10:52:08 AM]
[03/09/2009 10:52:32 AM]
[03/09/2009 10:53:31 AM]
[03/09/2009 10:53:36 AM]
[03/09/2009 10:53:41 AM]
[03/09/2009 10:54:47 AM]
[03/09/2009 10:55:15 AM]
[03/09/2009 10:55:26 AM]
bleh masuk
[03/09/2009 10:55:51 AM]
[03/09/2009 10:56:15 AM]
xbleh
[03/09/2009 10:58:54 AM]
[03/09/2009 11:02:06 AM]
[03/09/2009 11:02:29 AM]
[03/09/2009 11:02:37 AM]
[03/09/2009 11:03:32 AM]
[03/09/2009 11:03:32 AM]
[03/09/2009 11:04:21 AM]
[03/09/2009 11:04:27 AM]
[03/09/2009 11:04:34 AM]
[03/09/2009 11:07:21 AM]
[03/09/2009 11:09:28 AM]
[03/09/2009 11:09:35 AM]
[03/09/2009 11:12:49 AM]
[03/09/2009 11:12:53 AM]
[03/09/2009 11:19:44 AM]
2009
PPK KEDAH_Zulkifly (langkawi): xpelah saya try lg
PPK KEDAH_Zulkifly (langkawi): mybe dia nak kena buat
PPK KEDAH_Zulkifly (langkawi): xbleh lah pkl
PPK KEDAH_Zulkifly (langkawi): icon sppp 2 hilang
Meja Bantuan PHT 1_almi: tak boleh...
Meja Bantuan PHT 1_almi: naik macam tadi gak ke?
PPK KEDAH_Zulkifly (langkawi): msuk farmmy xbleh msuk
Meja Bantuan PHT 1_almi: tak leh masuk sqlbin...
PPK KEDAH_Zulkifly (langkawi): xbleh
Meja Bantuan PHT 1_almi: kenapa lak...
Meja Bantuan PHT 1_almi: masalah nya...
PPK KEDAH_Zulkifly (langkawi): entahlah pak cik pun
Meja Bantuan PHT 1_almi: teamviewer ada kat pc situ tak
PPK KEDAH_Zulkifly (langkawi): teamviewer ape 2
Meja Bantuan PHT 1_almi: minta izin msk server sana
PPK KEDAH_Zulkifly (langkawi): ok
Meja Bantuan PHT 1_almi: apa nama pc kat yang tak ada
Meja Bantuan PHT 1_almi: ello
PPK KEDAH_Zulkifly (langkawi): pc 4 zulkifly
Meja Bantuan PHT 1_almi: nama komputer
PPK KEDAH_Zulkifly (langkawi): zulkifly
Meja Bantuan PHT 1_almi: cuba try buat balik...
Meja Bantuan PHT 1_almi: rasanya dh tak ada masalah
PPK KEDAH_Zulkifly (langkawi): jap
PPK KEDAH_Zulkifly (langkawi): xbleh lg
PPK KEDAH_Zulkifly (langkawi): icon lain ade
PPK KEDAH_Zulkifly (langkawi): baja dgn profail ahli
Meja Bantuan PHT 1_almi: sqlbin boleh masuk tak
PPK KEDAH_Zulkifly (langkawi): xbleh cuma dia je yg
Meja Bantuan PHT 1_almi: ok try buat balik
PPK KEDAH_Zulkifly (langkawi): ok ambik icon kan
Meja Bantuan PHT 1_almi: yang versi 2.1
Meja Bantuan PHT 1_almi: macam mana boleh tak
PPK KEDAH_Zulkifly (langkawi): main menu
Meja Bantuan PHT 1_almi: klik kanan
Meja Bantuan PHT 1_almi: send to destop
Meja Bantuan PHT 1_almi: boleh tak?
PPK KEDAH_Zulkifly (langkawi): ok dah boleh
PPK KEDAH_Zulkifly (langkawi): tq
Meja Bantuan PHT 1_almi: sama2
Meja Bantuan PHT 1_almi: (y)
PPK KEDAH_Zulkifly (langkawi): (y)
STATUS: SELESAI
PAGE 14
2009
------------------------------03/09/2009-------------------------------------------02
NEGERI: KELANTAN
MASALAH: SPPP – KUNCI KIRA2 TAK BALANCE
[03/09/2009 10:36:59
[03/09/2009 10:37:04
ckit..
[03/09/2009 10:37:12
[03/09/2009 10:37:16
kira2 x balance..
[03/09/2009 10:38:57
[03/09/2009 10:39:02
[03/09/2009 10:39:08
tutup balik
[03/09/2009 10:39:39
[03/09/2009 10:40:43
dah..
[03/09/2009 10:40:56
AM] PPK KELANTAN_Mazliyana2 (bachok utara): salam cik almi..
AM] PPK KELANTAN_Mazliyana2 (bachok utara): minta bantuan
AM | Edited 10:37:16 AM] Meja Bantuan PHT 1_almi: wsalam
AM] PPK KELANTAN_Mazliyana2 (bachok utara): mengapa kunci
AM] Meja Bantuan PHT 1_almi: kunci kira2 tak balance?
AM] Meja Bantuan PHT 1_almi: stok ok tak?
AM] PPK KELANTAN_Mazliyana2 (bachok utara): kejap sy cuba
AM] PPK KELANTAN_Mazliyana2 (bachok utara): ok dah balance
AM] Meja Bantuan PHT 1_almi: (y).
MASA: 4 MINIT
STATUS: SELESAI
------------------------------03/09/2009-------------------------------------------03
NEGERI: KELANTAN
MASALAH: SPPP – KUNCI KIRA2 TAK ADA KOTAK
[03/09/2009 10:41:27 AM] PPK KELANTAN_Mazliyana2 (bachok utara): satu lg cuba cik
almi masuk sever tgk kedudukan kunci kira2 tu lain dari yg lain..
[03/09/2009 10:41:45 AM] PPK KELANTAN_Mazliyana2 (bachok utara): ni disbbkan ada
yg buat update ari tu..
[03/09/2009 10:42:31 AM] Meja Bantuan PHT 1_almi: ha' lain dari yang lain...
[03/09/2009 10:42:42 AM] Meja Bantuan PHT 1_almi: kejap kak saya tgh masuk server
langkawi
[03/09/2009 10:43:27 AM] PPK KELANTAN_Mazliyana2 (bachok utara): sy dah maklum
pada farizal ari tu dia kata kena apai yg buat...
[03/09/2009 10:45:33 AM] Meja Bantuan PHT 1_almi: ye ke...
[03/09/2009 10:45:38 AM] Meja Bantuan PHT 1_almi: apai dh tau ke ni..
[03/09/2009 10:45:56 AM] PPK KELANTAN_Mazliyana2 (bachok utara): blm lg ..
[03/09/2009 10:46:25 AM] Meja Bantuan PHT 1_almi: Minta izin masuk server sana
[03/09/2009 10:49:07 AM] Meja Bantuan PHT 1_almi: kedudukan macam mana tu ke..
[03/09/2009 10:49:17 AM] Meja Bantuan PHT 1_almi: kalau macam tu disebabkan ada
dua keping
[03/09/2009 10:49:28 AM] PPK KELANTAN_Mazliyana2 (bachok utara): cuba cik almi
tgk x ada petak...
[03/09/2009 10:49:52 AM] Meja Bantuan PHT 1_almi: mmg kak kalau dua keping mmg
mcm tu..
[03/09/2009 10:50:08 AM] Meja Bantuan PHT 1_almi: tak pe nanti ali tanya
apai..mana tau boleh buat kotak
PAGE 15
2009
[03/09/2009 10:50:24 AM] PPK KELANTAN_Mazliyana2 (bachok utara): sbb sblm ni x
jadi gitu..
[03/09/2009 10:50:41 AM] PPK KELANTAN_Mazliyana2 (bachok utara): report bnulan 1
hingga 5 ok..
[03/09/2009 10:50:55 AM] PPK KELANTAN_Mazliyana2 (bachok utara): masuk report
bulan 678 jadi gitu..
[03/09/2009 10:51:40 AM] Meja Bantuan PHT 1_almi: jap kak saya tgh tanya apai
[03/09/2009 10:54:16 AM] Meja Bantuan PHT 1_almi: kak saya ambil backup dulu..
[03/09/2009 10:54:30 AM] Meja Bantuan PHT 1_almi: apai kata banyak kod akaun
[03/09/2009 10:54:39 AM] Meja Bantuan PHT 1_almi: nanti apai adjust
[03/09/2009 10:55:07 AM] PPK KELANTAN_Mazliyana2 (bachok utara): lambat ke ..sbb
sy nk anta laporan ni ari ni gak..
[03/09/2009 10:55:33 AM] Meja Bantuan PHT 1_almi: tak pasti lak...
[03/09/2009 10:55:55 AM] PPK KELANTAN_Mazliyana2 (bachok utara): kalu sy print
dulu x pe ke..
[03/09/2009 10:56:45 AM] Meja Bantuan PHT 1_almi: tak pe...sama je..ppk lain
macam tu gak kalau kod akaun banyak..
[03/09/2009 10:57:50 AM] PPK KELANTAN_Mazliyana2 (bachok utara): x pe la kalu
gitu gak.. sementara apai baiki..
[03/09/2009 10:59:24 AM] Meja Bantuan PHT 1_almi: saya ambil backup dulu
[03/09/2009 11:03:15 AM] PPK KELANTAN_Mazliyana2 (bachok utara): bulih doh ko sy
nk print ni..
[03/09/2009 11:03:45 AM] Meja Bantuan PHT 1_almi: tak kacau kak
[03/09/2009 11:04:11 AM] PPK KELANTAN_Mazliyana2 (bachok utara): ok tq..
[03/09/2009 11:09:05 AM] Meja Bantuan PHT 1_almi: ok kak saya keluar server. tq
[03/09/2009 11:11:29 AM] PPK KELANTAN_Mazliyana2 (bachok utara): ok
MASA: 30 MINIT
STATUS: SELESAI
------------------------------03/09/2009-------------------------------------------04 > 203 MINIT
PAGE 16
PAGE 1 HINGGA PAGE
5
2009
2009
PPK: LPP KELANTAN
NEGERI: KELANTAN
MASALAH: SPPP – KATA KUNCI TAK SAH
[08/09/2009 3:25:52
[08/09/2009 3:25:58
[08/09/2009 3:26:28
[08/09/2009 3:26:59
[08/09/2009 3:27:33
sysadmin
[08/09/2009 3:28:11
semua xleh
[08/09/2009 3:28:28
[08/09/2009 3:28:36
[08/09/2009 3:28:49
[08/09/2009 3:28:57
install dulu
[08/09/2009 3:29:27
[08/09/2009 3:29:42
[08/09/2009 3:30:09
punye..
[08/09/2009 3:30:22
[08/09/2009 3:30:27
[08/09/2009 3:30:46
[08/09/2009 3:30:54
[08/09/2009 3:31:03
[08/09/2009 3:31:09
[08/09/2009 3:45:12
[08/09/2009 3:53:30
p.word 220580
[08/09/2009 3:53:48
[08/09/2009 3:55:04
[08/09/2009 3:55:47
sysadmin .. blh ari
[08/09/2009 3:56:09
[08/09/2009 3:56:56
[08/09/2009 3:57:04
[08/09/2009 3:57:06
PM]
PM]
PM]
PM]
PM]
*** PHT_Apai added Meja Bantuan PHT 1_almi ***
PHT_Apai: apa msg keluar?
LPP KELANTAN_cnorma (akaun): kata kunci tak sah
PHT_Apai: salah password lah tu
LPP KELANTAN_cnorma (akaun): seblum ni dpt.. kak guna
PM] LPP KELANTAN_cnorma (akaun): skrg dah abis cara dah..
PM]
PM]
PM]
PM]
PHT_Apai: ppk mana>
LPP KELANTAN_cnorma (akaun): kat lpp
PHT_Apai: oo, mungkin ada password tu
LPP KELANTAN_cnorma (akaun): server akak.. yg apai
PM] PHT_Apai: oo, databse ppk mana?
PM] LPP KELANTAN_cnorma (akaun): ppk b/awang
PM] LPP KELANTAN_cnorma (akaun): smalam akak restore b/awg
PM]
PM]
PM]
PM]
PM]
PM]
PM]
PM]
PHT_Apai: oo, itu ada password tu..
LPP KELANTAN_cnorma (akaun): blh masuk N bolh print pn
PHT_Apai: hari ni yang tak boleh>?'
LPP KELANTAN_cnorma (akaun): yup
PHT_Apai: databse sama?
LPP KELANTAN_cnorma (akaun): ya
PHT_Apai: minta id sementara dari asma
LPP KELANTAN_cnorma (akaun): [3:52:05 PM] asma says: as
PM] PHT_Apai: guna id dia tak pe..
PM] LPP KELANTAN_cnorma (akaun): ok blh dah..
PM] LPP KELANTAN_cnorma (akaun): tapi knape sblm ni saya guna
xleh plk
PM] PHT_Apai: kurang pasti
PM] LPP KELANTAN_cnorma (akaun): (nod)ok la tq apai, n semua
PM] PHT_Apai: (handshake)
PM] LPP KELANTAN_cnorma (akaun): (handshake)
MASA: 32 minit
STATUS: SELESAI
------------------------------08/09/2009-------------------------------------------01 > 32 minit
PPK: PPK INANAM
NEGERI: SABAH
MASALAH: SPPP – BAJED- RU
[10/09/2009
[10/09/2009
[10/09/2009
[10/09/2009
[10/09/2009
dh kak
3:01:21
3:07:48
3:07:58
3:09:24
3:09:30
PM]
PM]
PM]
PM]
PM]
TIME ERROR ‘35600’ INDEX OUT OF BOUNDS
PPK SABAH_IMUHIRA MOHD SELEMPANG(INANAM):
Meja Bantuan PHT 1_almi: salam..
Meja Bantuan PHT 1_almi: berkenaan masalh
PAGE 1
wsalam
hari tu..
iya
dapat selesai
[10/09/2009 3:12:58 PM]
[10/09/2009 3:13:09 PM]
[10/09/2009 3:13:16 PM]
kemaskini
[10/09/2009 3:13:29 PM]
[10/09/2009 3:13:36 PM]
[10/09/2009 3:17:17 PM]
[10/09/2009 3:22:33 PM]
[10/09/2009 3:22:41 PM]
slow
[10/09/2009 3:45:37 PM]
tunggu sampai jam 4ah
2009
Meja Bantuan PHT 1_almi: ok sudah ke atau belum
PPK SABAH_IMUHIRA MOHD SELEMPANG(INANAM): belum lagi tu
PPK SABAH_IMUHIRA MOHD SELEMPANG(INANAM): tak dapat lagi
Meja Bantuan PHT 1_almi: ok.
Meja Bantuan PHT 1_almi: minta izin masuk server sana
PPK SABAH_IMUHIRA MOHD SELEMPANG(INANAM): ok kak
Meja Bantuan PHT 1_almi: sekejap ye..
Meja Bantuan PHT 1_almi: petang2 ni internet kat sini
PPK SABAH_IMUHIRA MOHD SELEMPANG(INANAM): ok kak, sy
MASA: 44 minit
STATUS: TANGGUH
------------------------------10/09/2009-------------------------------------------01 > 44 minit
PPK: PPK INANAM
NEGERI: SABAH
MASALAH: SPPP – BAJED- RU
TIME ERROR ‘35600’ INDEX OUT OF BOUNDS
[11/09/2009 12:15:56 PM] Meja Bantuan PHT 1_almi: salam...
[11/09/2009 12:16:11 PM] Meja Bantuan PHT 1_almi: berkenaan maslah ari tu. minta
maaf semalam internet slow..
[11/09/2009 12:18:48 PM] PPK SABAH_IMUHIRA MOHD SELEMPANG(INANAM): wsalam
[11/09/2009 12:18:58 PM] PPK SABAH_IMUHIRA MOHD SELEMPANG(INANAM): ok kak, sy
faham juga tu
[11/09/2009 12:19:56 PM] PPK SABAH_IMUHIRA MOHD SELEMPANG(INANAM): tak dapat lagi
kemaskini kak
[11/09/2009 12:20:43 PM] Meja Bantuan PHT 1_almi: saya masuk server sana ye..
[11/09/2009 12:20:49 PM] Meja Bantuan PHT 1_almi: minta izin masuk server sana
[11/09/2009 12:21:21 PM] PPK SABAH_IMUHIRA MOHD SELEMPANG(INANAM): ok kak
[11/09/2009 1:03:11 PM] Meja Bantuan PHT 1_almi: salam..
[11/09/2009 1:03:17 PM] Meja Bantuan PHT 1_almi: dh settle//
[11/09/2009 1:03:24 PM] Meja Bantuan PHT 1_almi: boleh buat sudah
[11/09/2009 2:16:36 PM] PPK SABAH_IMUHIRA MOHD SELEMPANG(INANAM): wsalam
[11/09/2009 2:16:38 PM] PPK SABAH_IMUHIRA MOHD SELEMPANG(INANAM): ok kak
[11/09/2009 2:16:48 PM] PPK SABAH_IMUHIRA MOHD SELEMPANG(INANAM): tapi napa
kosong sdh jumlahnya kak
[11/09/2009 2:17:35 PM] Meja Bantuan PHT 1_almi: sbb saya update lain table tu..
[11/09/2009 2:17:41 PM] Meja Bantuan PHT 1_almi: jadi boleh masukkan balik.
[11/09/2009 2:17:47 PM] Meja Bantuan PHT 1_almi: tak banyak kan
[11/09/2009 2:18:13 PM] PPK SABAH_IMUHIRA MOHD SELEMPANG(INANAM): iya kak
[11/09/2009 2:18:17 PM] PPK SABAH_IMUHIRA MOHD SELEMPANG(INANAM): terima kasih
MASA: 2 jam 3 minit
STATUS: SELESAI
------------------------------11/09/2009-------------------------------------------01
PPK: PPK BENTA
PAGE 2
2009
NEGERI: PAHANG
MASALAH: SPPP – PELARASAN REKOD INDIVIDU
[11/09/2009 3:42:38 PM] *** PHT_Apai added Meja Bantuan PHT 1_almi ***
[11/09/2009 3:42:42 PM] *** PHT_Apai added PHT SP_Noorelina ***
[11/09/2009 3:43:10 PM] PHT_Apai: [03:29:19 PM] e-mah - PPK BENTA: SALAM
[03:29:21 PM] e-mah - PPK BENTA: APAI...
[03:29:35 PM] e-mah - PPK BENTA: ZIE NK BUAT PELARASAN REKOD INDIVIDU....
[03:30:02 PM] e-mah - PPK BENTA: TAPI BILA DAH PILIH ARAHAN KUAR DR KOMPUTER...
DAFTAR SEBAGAI PEMBEKAL/PEMBELI/PESERTA
[03:31:07 PM] e-mah - PPK BENTA: TAK WUJUD
[03:31:29 PM] FAIRADZUAN BIN AHMAD: WSALAM
[03:31:45 PM] e-mah - PPK BENTA: TAPI BILA NK HAPUS.. MMG DAH DAFTARKN.. SO TAK
BOLEH NK HAPUS LAK
[03:31:47 PM] FAIRADZUAN BIN AHMAD: PELARASAN APA TU?
[03:32:01 PM] FAIRADZUAN BIN AHMAD: PENGHUTANG?
[03:32:06 PM] e-mah - PPK BENTA: PELARASAN REKOD INDIVIDU PENGHUTANG BUKAN AHLI
[03:32:28 PM] FAIRADZUAN BIN AHMAD: DAFTAR SEBAGAI PEMBELI
[03:32:35 PM] FAIRADZUAN BIN AHMAD: UTK PROJEK TERLIBAT
[03:32:38 PM] e-mah - PPK BENTA: DAH..
[03:32:48 PM] FAIRADZUAN BIN AHMAD: LEPAS TU SEBAGAI PENGHUTANG
[03:32:53 PM] FAIRADZUAN BIN AHMAD: BUKAN AHLLI
[03:33:36 PM] e-mah - PPK BENTA: DAH.. DAH BUAT DAH
[03:34:04 PM] FAIRADZUAN BIN AHMAD: OK BARU BOLEH BUAT
[03:34:16 PM] e-mah - PPK BENTA: TAPI TAK BOLEH GAK
[11/09/2009 3:43:23 PM] PHT_Apai: ALMI / INA BOLEH BANTU PPK BENTA
[11/09/2009 3:43:27 PM] PHT_Apai: PAHANG
[11/09/2009 3:44:31 PM] PPK PAHANG_azie(ppk benta): DAH BOLEH DAH
[11/09/2009 3:44:40 PM] Meja Bantuan PHT 1_almi: (y)
[11/09/2009 3:45:12 PM] PHT_Apai: OK (chuckle)
[11/09/2009 3:46:31 PM] PPK PAHANG_azie(ppk benta): ERMMM..
MASA: 4 minit
STATUS: SELESAI
------------------------------11/09/2009-------------------------------------------02
PPK: PPK RENGIT
NEGERI: JOHOR
MASALAH: SPPP – HAPUS BUKAN AHLI
[11/09/2009
[11/09/2009
[11/09/2009
pada daftar
[11/09/2009
semasa kite
[11/09/2009
hanging
[11/09/2009
[11/09/2009
[11/09/2009
le
[11/09/2009
9:31:23 AM] PPK
9:31:32 AM] PPK
9:31:51 AM] PPK
bukan ahli
9:32:06 AM] PPK
buat transaksi
9:32:16 AM] PPK
JOHOR_sukri (rengit): Askum cik
JOHOR_sukri (rengit): ada prob skt
JOHOR_sukri (rengit): ada 1 ahli yg telah dihapus
JOHOR_sukri (rengit): tp kod ahlinya masih terpapar
JOHOR_sukri (rengit): bile kite pilin die akan
9:32:31 AM] PPK JOHOR_sukri (rengit): no tersebut B1071
9:33:37 AM] Meja Bantuan PHT 1_almi: wsalam
9:34:02 AM] Meja Bantuan PHT 1_almi: no bukan ahli tu mmg tak pakai
9:34:14 AM] PPK JOHOR_sukri (rengit): ha aa
PAGE 3
2009
[11/09/2009 9:34:21 AM] PPK JOHOR_sukri (rengit): pada daftar dah xde
[11/09/2009 9:34:21 AM] Meja Bantuan PHT 1_almi: so nak delet..
[11/09/2009 9:34:25 AM] PPK JOHOR_sukri (rengit): yer
[11/09/2009 9:34:44 AM] PPK JOHOR_sukri (rengit): tp dah hapus pun pada daftar
bukan ahli
[11/09/2009 9:34:52 AM] PPK JOHOR_sukri (rengit): ok cik msk server la k
[11/09/2009 9:35:08 AM] Meja Bantuan PHT 1_almi: ok tq
[11/09/2009 9:37:39 AM] Meja Bantuan PHT 1_almi: logmein tak online lagi
[11/09/2009 9:48:35 AM] Meja Bantuan PHT 1_almi: (think)
[11/09/2009 9:48:49 AM] Meja Bantuan PHT 1_almi: boleh onkan logmein tak en sukri
[11/09/2009 10:03:42 AM] PPK JOHOR_sukri (rengit): jap
[11/09/2009 10:08:16 AM] PPK JOHOR_sukri (rengit): cik xboleh online la kat
server
[11/09/2009 10:08:24 AM] PPK JOHOR_sukri (rengit): sy xreti nk wat
[11/09/2009 10:08:32 AM] PPK JOHOR_sukri (rengit): sy tgk lan online
[11/09/2009 10:08:41 AM] PPK JOHOR_sukri (rengit): tp tuk modem xde plak
[11/09/2009 10:08:51 AM] PPK JOHOR_sukri (rengit): next time betul kan
[11/09/2009 10:09:10 AM] PPK JOHOR_sukri (rengit): coz dlm mgu ni teknicen datang
betukkan blk internet ni
[11/09/2009 10:09:22 AM] PPK JOHOR_sukri (rengit): kami ada prob intenet sejak 2
mgi ni
[11/09/2009 10:09:59 AM] Meja Bantuan PHT 1_almi: ye ke..
[11/09/2009 10:10:23 AM] PPK JOHOR_sukri (rengit): k ek
[11/09/2009 10:10:26 AM] Meja Bantuan PHT 1_almi: ok..
[11/09/2009 10:10:33 AM] PPK JOHOR_sukri (rengit): nnti dah ok sy ingat kan blk
[11/09/2009 10:10:33 AM] Meja Bantuan PHT 1_almi: nanti dh ok bg tau balik..
[11/09/2009 10:10:38 AM] Meja Bantuan PHT 1_almi: ok tq
[11/09/2009 10:10:38 AM] PPK JOHOR_sukri (rengit): maybe pas raya kot br ok
[11/09/2009 10:10:42 AM] PPK JOHOR_sukri (rengit): tq k
MASA: 39 minit
STATUS: TANGGUH
------------------------------11/09/2009-------------------------------------------03
PPK: PPK SRI PULAU
MASALAH: SPPP – DAFTAR TABUNG
ASSALAMUALAIKUM
nak buat urusniaga baru T2521-03 Skim Khas Tabung-PPRT, dah
rekod u/niaga tapi bila semak nak buat baucer x ada tajuk tu. Tolong selesaikan.
[11/09/2009 10:25:04 AM] Meja Bantuan PHT 1_almi: WALAIKUMUSALAM
[11/09/2009 10:25:29 AM] Meja Bantuan PHT 1_almi: kak buat kat pengurusan akaun
ke?
[11/09/2009 10:25:37 AM] Meja Bantuan PHT 1_almi: dh daftar tak tabung pprt
[11/09/2009 10:25:43 AM] Meja Bantuan PHT 1_almi: dekat pengurusan akaun
[11/09/2009 10:31:51 AM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): buat
dalam penyelenggaraan fail-fail urusniaga
[11/09/2009 10:32:30 AM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): buat
baucer dalam pengurusan akaun
PAGE 4
2009
[11/09/2009 10:33:07 AM] Meja Bantuan PHT 1_almi: time buat bauce tu kak pilih
bukan ahli atau lailn2
[11/09/2009 10:33:13 AM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): cari
tajuk belanja skim khas tabung-pprt, x ada
[11/09/2009 10:33:25 AM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): lain²
[11/09/2009 10:33:39 AM] Meja Bantuan PHT 1_almi: sepatutnya pilih bukan ahli.
[11/09/2009 10:33:46 AM] Meja Bantuan PHT 1_almi: sbb tabung2 ni kita ada senarai
[11/09/2009 10:33:50 AM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): nanti
tray sekali lagi
[11/09/2009 10:34:06 AM] Meja Bantuan PHT 1_almi: senarai tu kena daftar dulu kat
tabung di pengurusan akaun
[11/09/2009 10:34:21 AM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): okay
[11/09/2009 10:34:28 AM] Meja Bantuan PHT 1_almi: kak cuba dulu
[11/09/2009 10:34:34 AM] Meja Bantuan PHT 1_almi: (y)
[11/09/2009 10:35:13 AM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): tabung
apa?
[11/09/2009 10:37:57 AM] Meja Bantuan PHT 1_almi: skim khas tabung ada tak
[11/09/2009 10:38:19 AM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): x ada
[11/09/2009 10:39:14 AM] Meja Bantuan PHT 1_almi: dalam pengurusan akun takkan
tak ada tajuk berkenaan tabung
[11/09/2009 10:39:22 AM] Meja Bantuan PHT 1_almi: untuk daftar tabung2
[11/09/2009 10:40:50 AM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): sorry
ada
[11/09/2009 10:44:54 AM] Meja Bantuan PHT 1_almi: ok daftar dulu tabung tu
[11/09/2009 10:45:27 AM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): okay,
dalam proses
[11/09/2009 10:45:44 AM] Meja Bantuan PHT 1_almi: (y)
[11/09/2009 10:55:09 AM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): 10Q,
SELESAI, (F)
(handshake)
MASA: 32 minit
STATUS: SELESAI
------------------------------11/09/2009-------------------------------------------04 > 169 minit
PAGE 5
PAGE 1 HINGGA PAGE 11
2009
2009
PPK: PPK RENGIT
NEGERI: JOHOR
[14/09/2009 9:27:12 AM] PPK JOHOR_sukri (rengit): askum cik almi
[14/09/2009 9:27:25 AM] Meja Bantuan PHT 1_almi: wslm..
[14/09/2009 9:27:26 AM] PPK JOHOR_sukri (rengit): logmein dah ok
[14/09/2009 9:27:56 AM] PPK JOHOR_sukri (rengit): so skg sy dah bukak sppp tempat
yang ada no bukan ahli yang nk kene hapus
[14/09/2009 9:28:05 AM] PPK JOHOR_sukri (rengit): B1071
[14/09/2009 9:28:21 AM] PPK JOHOR_sukri (rengit): no ni ada pada belian kredit
[14/09/2009 9:28:49 AM] PPK JOHOR_sukri (rengit): kalu tgk dkt daftar bukan ahli
no ni dh xde
[14/09/2009 9:29:13 AM] PPK JOHOR_sukri (rengit): no yang betul adalah B2531
[14/09/2009 9:29:21 AM] PPK JOHOR_sukri (rengit): tu dah ok
[14/09/2009 9:29:36 AM] PPK JOHOR_sukri (rengit): so cik almi cuma delete no
B1071 shj k
[14/09/2009 9:33:32 AM] Meja Bantuan PHT 1_almi: ok...
[14/09/2009 9:33:45 AM] Meja Bantuan PHT 1_almi: maaf, ni ppk rengit kan..??
[14/09/2009 9:35:27 AM] Meja Bantuan PHT 1_almi: blh tau username ngan password
server..??
[14/09/2009 9:40:06 AM] Meja Bantuan PHT 1_almi: encik sukri, sblm ni dia ada
buat transaksi x..??
[14/09/2009 9:44:57 AM] Meja Bantuan PHT 1_almi: :^)
[14/09/2009 9:50:13 AM] Meja Bantuan PHT 1_almi: TLG RESPONS.....
[14/09/2009 10:08:12 AM] *** Call to PPK JOHOR_sukri (rengit), no answer. ***
[14/09/2009 10:16:23 AM] Meja Bantuan PHT 1_farizal: en shukri, tlg respons...
[14/09/2009 10:16:44 AM] Meja Bantuan PHT 1_farizal: sy nk tau transaksi yg
terlibat dgn no bkn ahli ni...
MASA:49 MINIT
STATUS: SELESAI
------------------------------14/09/2009-------------------------------------------01
PPK: PPK BUKIT MERTAJAM
MASALAH: SPPP – KOORDINAT CETAKAN
[14/09/2009
RESIT.KALAU
[14/09/2009
[14/09/2009
[14/09/2009
[14/09/2009
LAGI NAIK
[14/09/2009
[14/09/2009
balik, kena
[14/09/2009
[14/09/2009
9:35:58 AM]
NAIK KEATAS
9:36:15 AM]
9:36:23 AM]
9:36:29 AM]
9:36:37 AM]
PPK PULAU PINANG_aisyah(BUKIT MERTAJAM): SALAM..KOORDINAT
NK TOLAK KE TAMBAH
Meja Bantuan PHT 1_almi: wslm..
Meja Bantuan PHT 1_almi: klu naik ke atas kena tolak..
Meja Bantuan PHT 1_almi: :)
PPK PULAU PINANG_aisyah(BUKIT MERTAJAM): SY DH TOLAK.TP
9:37:01 AM] Meja Bantuan PHT 1_almi: klu tolak, mmg akan lg naik..
9:37:09 AM | Edited 9:37:13 AM] Meja Bantuan PHT 1_almi: klu nk turun
tambah..
9:37:27 AM] PPK PULAU PINANG_aisyah(BUKIT MERTAJAM): OOO..OK
9:38:00 AM] Meja Bantuan PHT 1_almi: ok..
MASA: 3 MINIT
STATUS: SELESAI
PAGE 1
2009
------------------------------14/09/2009-------------------------------------------02
PPK: PPK MERBOK
NEGERI: KEDAH
MASALAH: SPPP – INSTALL SPPP
[14/09/2009 10:29:16 AM]
[14/09/2009 10:29:30 AM]
[14/09/2009 10:29:46 AM]
[14/09/2009 10:29:50 AM]
[14/09/2009 10:29:53 AM]
[14/09/2009 10:30:20 AM]
nak minta tolong install
[14/09/2009 10:30:24 AM]
[14/09/2009 10:30:54 AM]
[14/09/2009 10:31:20 AM]
[14/09/2009 10:32:32 AM]
[14/09/2009 10:33:10 AM]
[14/09/2009 10:33:24 AM]
jer..
[14/09/2009 10:33:25 AM]
[14/09/2009 10:33:44 AM]
minta kat pht
[14/09/2009 10:34:21 AM]
bhgn teknikal dlu, diorg
[14/09/2009 10:34:32 AM]
[14/09/2009 10:34:42 AM]
[14/09/2009 10:35:01 AM]
[14/09/2009 10:35:57 AM]
PPK KEDAH_ROSILAH(MERBOK): akum..
PPK KEDAH_ROSILAH(MERBOK): sy dari ppk merbok..
Meja Bantuan PHT 1_farizal: wslm..
Meja Bantuan PHT 1_farizal: yer..
Meja Bantuan PHT 1_farizal: ada apa kak..??
PPK KEDAH_ROSILAH(MERBOK): tgahari nie ingat nak p pht
sistem primary kat pc...
PPK KEDAH_ROSILAH(MERBOK): free x?
Meja Bantuan PHT 1_farizal: laptop ka akak..??
PPK KEDAH_ROSILAH(MERBOK): 2 pc 1 laptop
PPK KEDAH_ROSILAH(MERBOK): boleh x?
Meja Bantuan PHT 1_farizal: kak ada cd installer x..??
Meja Bantuan PHT 1_farizal: klu ada, sy blh guide akak
PPK KEDAH_ROSILAH(MERBOK): x der...
PPK KEDAH_ROSILAH(MERBOK): minta kat ict diorang ckp
Meja Bantuan PHT 1_farizal: klu mcm 2, kak kena tanya
ada masa ke x..
Meja Bantuan PHT 1_farizal: kak skype ina..
Meja Bantuan PHT 1_farizal: dia teknikal sppp
PPK KEDAH_ROSILAH(MERBOK): skype name dia?
Meja Bantuan PHT 1_farizal: iena_pht
MASA: 6 MINIT
STATUS: SELESAI
------------------------------14/09/2009-------------------------------------------03
PPK: PPK LUBUK BATU
NEGERI: KEDAH
MASALAH: SPPP – BAKI STOK HUJUNG TAHUN
[14/09/2009 1:05:55
[14/09/2009 1:06:09
[14/09/2009 1:06:23
[14/09/2009 1:06:29
[14/09/2009 1:06:35
[14/09/2009 1:07:12
carried fwd kan?
[14/09/2009 1:07:52
[14/09/2009 1:08:02
[14/09/2009 1:08:37
de bila bulan 1 ada
[14/09/2009 1:08:48
[14/09/2009 1:08:56
[14/09/2009 1:11:04
PM]
PM]
PM]
PM]
PM]
PM]
PPK KEDAH_rosidah(lubuk batu): salam
Meja Bantuan PHT 1_farizal: wslm...
PPK KEDAH_rosidah(lubuk batu): nak minta bantuan
Meja Bantuan PHT 1_farizal: yer kak..
Meja Bantuan PHT 1_farizal: ada masala h ape kak..??
PPK KEDAH_rosidah(lubuk batu): bila hjg thn baki stok
PM] Meja Bantuan PHT 1_farizal: yer..
PM] Meja Bantuan PHT 1_farizal: npe kak..??
PM] PPK KEDAH_rosidah(lubuk batu): tp nape stok last year tak
baki.
PM] PPK KEDAH_rosidah(lubuk batu): sdgkan belian tak ada/
PM] PPK KEDAH_rosidah(lubuk batu): bleh tlg semak tak.
PM] Meja Bantuan PHT 1_farizal: sepatutnyer baki last year,
PAGE 2
2009
akan jadi baki awl tahun..
[14/09/2009 1:11:12 PM] Meja Bantuan PHT 1_farizal: kak tgk baki 2 btl x..??
[14/09/2009 1:13:06 PM] PPK KEDAH_rosidah(lubuk batu): tu la dh semak.ada satu
item dlm last year x dak tp dlm bln satu ada pulak.
[14/09/2009 1:13:25 PM] PPK KEDAH_rosidah(lubuk batu): cara nak semak transaksi
mcm mana?
[14/09/2009 1:14:37 PM] Meja Bantuan PHT 1_farizal: ku nk semak transaksi, kak
leh semak di laporan urusniaga atau jernal jualan, belian....yg mana berkenaan
ngan transaksi la...
MASA: 9 MINIT
STATUS: SELESAI
------------------------------14/09/2009-------------------------------------------04
PPK: PPK TAWAU
NEGERI: SABAH
MASALAH: SPPP – PENGHUTANG AHLI
[14/09/2009 4:21:00 PM] PHT_Zie: [4:15:20 PM] smieya(tawau sabah): A'kum
[4:15:29 PM] smieya(tawau sabah): Ini dr PPK Tawau
[4:15:51 PM] smieya(tawau sabah): ada maslah ckit
[4:16:51 PM] ZIE_PHT: salam
[4:16:55 PM] ZIE_PHT: ye masalah apa tuuu
[4:17:00 PM] ZIE_PHT: boleh saya bantuu
[4:20:28 PM] smieya(tawau sabah): Penghutang ahli ni,klu byrn bln Ogos dimasukn,
byrn bln Julai tak dpt dilihat pada pengyta penghutang ahli.klu kita lihat pada
penyata hutang ahli hutang bln julai tu tdk ditolak..
[14/09/2009 4:21:05 PM] PHT_Zie: farizal tlg bantuuu
[14/09/2009 4:26:55 PM] PPK SABAH_smieya (tawau): mcm mana tu
[14/09/2009 4:27:54 PM] PHT_Zie: ina saya bagi jawapan sok boleh tak
[14/09/2009 4:28:03 PM] PHT_Zie: boleh bagi backup dulu tak
[14/09/2009 4:28:08 PM] PHT_Zie: sy tengok dulu
[14/09/2009 4:32:25 PM] PPK SABAH_smieya (tawau): sya mau close accnt Ogos tp tak
balance dgn senarai coz byrn bln julai tu tdk ditolak sedangkn semasa close accnt
bln julai tu byrn tu wujud
MASA: 11 MINIT
STATUS: TANGGUH
------------------------------14/09/2009-------------------------------------------05 > 78 MINIT
PPK: PPK SRI PULAU
MASALAH: SPPP – TERIMAAN MELEBIHI HUTANG
assalamualaikum, buat resit terimaan hutang, nak simpan komputer kata 'Terimaan
Melebihi Hutang LamaDalam Akakun/Projek Ini' tekan OK - Jumlah Terimaan Hutang
RM70,913.77 terus padam 0.00. Tolong selesai.
[15/09/2009 10:11:29 AM] Meja Bantuan PHT 1_almi: wsalam..
[15/09/2009 10:11:49 AM] Meja Bantuan PHT 1_almi: betul ke cara kak zaini buat tu
PAGE 3
2009
betullah, dah biasa buat
[15/09/2009 10:13:21 AM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): almi
tengok, masuk logme in
[15/09/2009 10:13:41 AM] Meja Bantuan PHT 1_almi: jap kak..
[15/09/2009 10:13:50 AM] Meja Bantuan PHT 1_almi: saya try masuk logmein dulu
[15/09/2009 10:14:22 AM] Meja Bantuan PHT 1_almi: kak nak cepat ke?
sekarang printer kak x boleh guna, jadi x apa nak buat, buat resit printer kat
tally
[15/09/2009 10:16:11 AM] Meja Bantuan PHT 1_almi: sekejap ye kak..logmein tak leh
nak masuk lagi..
[15/09/2009 10:16:11 AM] Meja Bantuan PHT 1_almi: kalau masauk nanti saya skype
kak
[15/09/2009 10:16:17 AM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): buat 2
resit boleh ?
betullah dalam PBA cuma berbaki 47573.71 mana nak terima 70913.77, betul tak?
[15/09/2009 10:23:23 AM] Meja Bantuan PHT 1_almi: ye la..
[15/09/2009 10:23:43 AM] Meja Bantuan PHT 1_almi: kalau hutang banyak tu tapi
bayar lebih...mana leh terima kak
[15/09/2009 10:28:16 AM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): 10q
MASA: 21 MINIT
STATUS: SELESAI
------------------------------15/09/2009-------------------------------------------01
PPK: PPK TAWAU
NEGERI: SABAH
MASALAH: SPPP – PENGHUTANG AHLI
[15/09/2009 8:22:19 AM] Meja Pht Kelana Jaya: salam..zie backupnye mane?
[15/09/2009 8:24:39 AM] PHT_Zie: salam
[15/09/2009 8:25:09 AM] PHT_Zie: dia tak bagi lg
[15/09/2009 8:59:38 AM] Meja Pht Kelana Jaya: mia..bile online bg thu saya ok..
[15/09/2009 10:52:03 AM] Meja Pht Kelana Jaya: Akum
Ini dr PPK Tawau.
Sya ada mslh ckit
[15/09/2009 10:52:26 AM] Meja Pht Kelana Jaya: mia nk masuk server minta
kebenaran
[15/09/2009 10:52:52 AM] PPK SABAH_smieya (tawau): ok
[15/09/2009 10:55:44 AM] PPK SABAH_smieya (tawau): mslah ini berlaku satu org
ahli je...Penghutang Ahli Mohammad Faisal Bin Kalbi No.3368
[15/09/2009 10:56:44 AM | Edited 11:00:23 AM] Meja Pht Kelana Jaya: bln 7 & 8 tu
no resit ape yg xmasuk dlm penyata..mia buat senarai kalau byk
[15/09/2009 10:57:53 AM] Meja Pht Kelana Jaya: :^)
[15/09/2009 11:00:21 AM] PPK SABAH_smieya (tawau): dah ok...td sya buang balik
dan masukkn resit tu semula...dah ok dah
[15/09/2009 11:00:33 AM] Meja Pht Kelana Jaya: oooo..dh ok
[15/09/2009 11:00:41 AM | Edited 11:00:59 AM] Meja Pht Kelana Jaya: jd skrg ade
PAGE 4
masalah ape
[15/09/2009
[15/09/2009
[15/09/2009
[15/09/2009
14 SEPTEMBER 2009 HINGGA 18 SEPTEMBER 2009
lg erk
11:00:51 AM] PPK SABAH_smieya (tawau): sorry...TQ
11:01:07 AM] Meja Pht Kelana Jaya: welcome
11:01:25 AM] PPK SABAH_smieya (tawau): takde lg...dah blh close
11:36:51 AM] Meja Pht Kelana Jaya: (y)
STATUS: SELESAI
------------------------------15/09/2009-------------------------------------------02
PPK: LPP JOHOR
NEGERI: JOHOR
MASALAH: SPPP – SKYPE
[15/09/2009 11:43:43 AM] LPP Johor_shuwib(it): Assalamualaikum
[15/09/2009 11:45:04 AM] LPP Johor_shuwib(it): Nak tanya masalah serangan virus
ke atas status skype spt online, offline...
[15/09/2009 11:46:08 AM] LPP Johor_shuwib(it): saya tak faham sila jelaskan
[15/09/2009 11:48:51 AM] Meja Bantuan PHT 1_almi: kalau skype kita online saja
tak ada masalh. virus tak akan masuk. kecuali ada fail yang dihantar melalui
skype dari pihak lain yang PC pihak tu tak ada antivirus dan pc kita yang
menarima pun tak ada antivirus, jadi senang virus akan masuk
[15/09/2009 11:50:18 AM] LPP Johor_shuwib(it): kalau dua dua PC ada antivirus
[15/09/2009 11:50:31 AM] Meja Bantuan PHT 1_almi: tak ada masalh.
[15/09/2009 11:50:48 AM] LPP Johor_shuwib(it): TQ Wassalam
[15/09/2009 11:51:33 AM] LPP Johor_shuwib(it): (y)
MASA: 8 MINIT
STATUS: SELESAI
------------------------------15/09/2009-------------------------------------------03
PPK: PPK PITAS
NEGERI: SABAH
MASALAH: SPPP – RUN TIME ‘5’ INVALID PROCEDURE CALL OR ARGUMENT
[15/09/2009 11:20:01 AM] PPK SABAH_Engkal (pitas): hello..slamat pagi
[15/09/2009 11:21:07 AM] Meja Bantuan PHT 1_almi: Selamat pagi
[15/09/2009 11:21:12 AM] Meja Bantuan PHT 1_almi: boleh saya bantu
[15/09/2009 11:22:10 AM] PPK SABAH_Engkal (pitas): sya key in nota hantaran tapi
system tidak terima.....Run-Time Error "5"...apa sbab tu ye?
[15/09/2009 11:23:00 AM] Meja Bantuan PHT 1_almi: run time error '5' saja
[15/09/2009 11:23:09 AM] Meja Bantuan PHT 1_almi: boleh tak tulis penuh..
[15/09/2009 11:23:14 AM] Meja Bantuan PHT 1_almi: error tu
[15/09/2009 11:23:56 AM] PPK SABAH_Engkal (pitas): Invalid Procedure Call or
Argument
[15/09/2009 11:24:58 AM] Meja Bantuan PHT 1_almi: MINTA IZIN MASUK SERVER SANA
[15/09/2009 11:27:04 AM] Meja Bantuan PHT 1_almi: Sekejap ye..slow sikit
PAGE 5
2009
[15/09/2009 11:53:36 AM] PPK SABAH_Engkal (pitas): apa masaalah ni ye
[15/09/2009 11:54:48 AM] Meja Bantuan PHT 1_almi: sekejap en engkal..
[15/09/2009 11:55:04 AM] Meja Bantuan PHT 1_almi: internet sini slow..saya masih
belum boleh masuak sana
[15/09/2009 11:55:12 AM] Meja Bantuan PHT 1_almi: cuba en engkal buat sekali lagi
[15/09/2009 11:55:22 AM] Meja Bantuan PHT 1_almi: mungkin kesilapan cara masuk
data
[15/09/2009 11:55:46 AM] PPK SABAH_Engkal (pitas): blh sdh masuk pla ni
[15/09/2009 11:56:16 AM] Meja Bantuan PHT 1_almi: apa yang boleh masuk
[15/09/2009 11:56:24 AM] Meja Bantuan PHT 1_almi: NH tu sudah ok ka
[15/09/2009 11:56:42 AM] PPK SABAH_Engkal (pitas): sya cuba dulu
[15/09/2009 11:58:14 AM] PPK SABAH_Engkal (pitas): masih juga
[15/09/2009 11:59:06 AM] Meja Bantuan PHT 1_almi: sekejap ya..
[15/09/2009 11:59:20 AM] Meja Bantuan PHT 1_almi: internet masalah sini.mungkin
cuaca tak elok
[15/09/2009 1:40:23 PM] Meja Bantuan PHT 1_almi: EN ENGKAL...
[15/09/2009 1:40:25 PM] Meja Bantuan PHT 1_almi: ada situ ke
[15/09/2009 2:21:32 PM] Meja Bantuan PHT 1_almi: en engkal
[15/09/2009 2:21:37 PM] Meja Bantuan PHT 1_almi: ada situ ke
MASA: 3 JAM 1 MINIT
STATUS: TANGGUH
------------------------------15/09/2009-------------------------------------------04 > 408 MINIT
PPK: PPK SUNGAI MANIK
NEGERI: PERAK
MASALAH: SKYPE – COACHING SKYPE
[16/09/2009 8:22:01 AM] PPK PERAK_helmi3583(SUNGAI MANIK): salam
[16/09/2009 8:22:11 AM | Edited 8:22:15 AM] Meja Bantuan PHT 1_almi: wsalam
[16/09/2009 8:22:42 AM] PPK PERAK_helmi3583(SUNGAI MANIK): nak tanya pakej
coaching skype 2 bile di buat ??
[16/09/2009 8:23:05 AM] PPK PERAK_helmi3583(SUNGAI MANIK): tarikh
[16/09/2009 8:23:16 AM] Meja Bantuan PHT 1_almi: ada ambil ye..
[16/09/2009 8:23:19 AM] Meja Bantuan PHT 1_almi: sekejap ye
[16/09/2009 8:23:25 AM] PPK PERAK_helmi3583(SUNGAI MANIK): belum ambil lg
[16/09/2009 8:23:32 AM] PPK PERAK_helmi3583(SUNGAI MANIK): ingat nak ambil
[16/09/2009 8:25:41 AM] Meja Bantuan PHT 1_almi: sekejap ye..bahagian coaching ni
tak masuk opis lagi..nanti saya add encik ye
[16/09/2009 8:41:00 AM] PPK PERAK_helmi3583(SUNGAI MANIK): ok
[16/09/2009 9:15:08 AM] Meja Bantuan PHT 1_almi: salam en helmi..nanti puan
shikin call encik berkenaan coaching tu. tq
MASA:53 MINIT
STATUS: SELESAI
------------------------------16/09/2009-------------------------------------------01 > 53 MINIT
PPK: PPK CHANGLOON
PAGE 6
2009
NEGERI: KEDAH
MASALAH: SPPP – KATA LALUAN DAN PASSWORD
[17/09/2009
digit ke
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
8:38:30 AM] PPK KEDAH_haziroh(CHANGLON): salam..kata laluan kena 6
8:38:55
8:39:03
8:39:15
8:39:35
8:39:53
AM]
AM]
AM]
AM]
AM]
Meja Bantuan PHT 1_almi: wsalam..
Meja Bantuan PHT 1_almi: ikut kak..
Meja Bantuan PHT 1_almi: tak ada kata laluan pun tak apa
PPK KEDAH_haziroh(CHANGLON): ok.tq
Meja Bantuan PHT 1_almi: (handshake)
MASA: 1 MINIT
STATUS: SELESAI
------------------------------17/09/2009-------------------------------------------01
PPK: PPK PITAS
NEGERI: SABAH
MASALAH: SPPP – RUN TIME ‘5’ INVALID PROCEDURE CALL OR ARGUMENT
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
bawah tajik
[17/09/2009
[17/09/2009
niaga?
[17/09/2009
[17/09/2009
9:11:31 AM] PPK SABAH_Engkal (pitas): hello good morning cik Almi
9:11:46 AM | Edited 9:11:48 AM] Meja Bantuan PHT 1_almi: selamat pagi
9:12:11 AM] PPK SABAH_Engkal (pitas): Boleh masuk server ke ni hari?
9:12:31 AM] Meja Bantuan PHT 1_almi: boleh...
9:12:39 AM] Meja Bantuan PHT 1_almi: masalah Nh tu ke..
9:12:46 AM] PPK SABAH_Engkal (pitas): Masaalahnya masih lagi
9:12:57 AM] Meja Bantuan PHT 1_almi: sekejap ye...
9:13:05 AM] Meja Bantuan PHT 1_almi: nanti boleh tunjuk kat srevr
9:13:06 AM] PPK SABAH_Engkal (pitas): ya
9:13:10 AM] Meja Bantuan PHT 1_almi: saya minta izin masuk server
9:13:11 AM] PPK SABAH_Engkal (pitas): ok
9:18:11 AM] Meja Bantuan PHT 1_almi: buat sekali lagi..saya nk tgk
9:18:27 AM] PPK SABAH_Engkal (pitas): ok
9:19:07 AM] Meja Bantuan PHT 1_almi: bukannya pembeli ke?
9:19:32 AM] PPK SABAH_Engkal (pitas): sbab di peserta projek
9:19:38 AM] Meja Bantuan PHT 1_almi: nama siapa tadi tu
9:19:41 AM] PPK SABAH_Engkal (pitas): dia ahli
9:19:47 AM] Meja Bantuan PHT 1_almi: no ahli
9:20:01 AM] PPK SABAH_Engkal (pitas): sya tak ingat
9:20:05 AM] Meja Bantuan PHT 1_almi: nanma
9:20:07 AM] Meja Bantuan PHT 1_almi: nama?
9:20:14 AM] PPK SABAH_Engkal (pitas): makilin masimbu
9:20:19 AM] Meja Bantuan PHT 1_almi: ok saya check dului
9:20:26 AM] PPK SABAH_Engkal (pitas): ya
9:28:55 AM] Meja Bantuan PHT 1_almi: ok en. engkal try buat balik.
9:35:21 AM] Meja Bantuan PHT 1_almi: nama makilin tu ada dua..
9:35:27 AM] Meja Bantuan PHT 1_almi: pakai yang no ba0232
9:35:44 AM] Meja Bantuan PHT 1_almi: tolong daftar fail urusniaga
pelbagai
9:35:55 AM] Meja Bantuan PHT 1_almi: sbb blm ada fail urusniaga lagi
9:36:32 AM] PPK SABAH_Engkal (pitas): bgai mna daftar fail urus
9:37:13 AM] PPK SABAH_Engkal (pitas): fail urusniaga penghutang ke?
9:37:28 AM] Meja Bantuan PHT 1_almi: bawah pelbagi sbb saya tgk
PAGE 7
daftar sebagai pelbagai
[17/09/2009 9:38:31 AM]
[17/09/2009 9:41:22 AM]
bingung pla
[17/09/2009 9:42:05 AM]
[17/09/2009 9:42:15 AM]
[17/09/2009 9:42:23 AM]
[17/09/2009 9:43:18 AM]
[17/09/2009 9:43:28 AM]
[17/09/2009 9:43:56 AM]
[17/09/2009 9:44:09 AM]
[17/09/2009 9:44:51 AM]
[17/09/2009 9:50:48 AM]
server
[17/09/2009 9:51:04 AM]
[17/09/2009 9:51:55 AM]
2009
Meja Bantuan PHT 1_almi: buat kat situ.
PPK SABAH_Engkal (pitas): cuba tolong buat satu...sya
Meja Bantuan PHT
Meja Bantuan PHT
PPK SABAH_Engkal
Meja Bantuan PHT
PPK SABAH_Engkal
Meja Bantuan PHT
PPK SABAH_Engkal
Meja Bantuan PHT
Meja Bantuan PHT
1_almi: nk buat tajuk apa ni
1_almi: debit kredit nak masukkann apa
(pitas): pendapatan jentera ladang
1_almi: betul tak kredit dia
(pitas): ya
1_almi: ok buat balik Nh tu
(pitas): ok
1_almi: ambil nama yang bawah..no ba0232
1_almi: sudah settle ye..saya dh keluar
PPK SABAH_Engkal (pitas): ok thank
MASA: 40 MINIT
STATUS: SELESAI
------------------------------17/09/2009-------------------------------------------02
NEGERI: KELANTAN
MASALAH: SPPP – RUN TIME ERROR '-2147168242 (8004d00e) no trancsaction is active
[17/09/2009 10:21:18 AM] PPK KELANTAN_Mazliyana2 (bachok utara): salm cik almi..
[17/09/2009 10:21:21 AM] PPK KELANTAN_Mazliyana2 (bachok utara): minta bantuan
segera..
[17/09/2009 10:22:00 AM] PPK KELANTAN_Mazliyana2 (bachok utara): kenapa kita nk
rekod nama bukan ahli keluar runtime error..
[17/09/2009 10:22:23 AM] PPK KELANTAN_Mazliyana2 (bachok utara): kt server pun
kuar mcm tu gak..
[17/09/2009 10:22:46 AM] Meja Bantuan PHT 1_almi: error macam mana tu?
[17/09/2009 10:22:52 AM] Meja Bantuan PHT 1_almi: boleh tulis
[17/09/2009 10:25:34 AM] PPK KELANTAN_Mazliyana2 (bachok utara): '-2147168242
(8004d00e)
[17/09/2009 10:25:50 AM] PPK KELANTAN_Mazliyana2 (bachok utara): no trancsaction
is active
[17/09/2009 10:26:15 AM] Meja Bantuan PHT 1_almi: minta izin masuk server sana..
[17/09/2009 10:26:23 AM] Meja Bantuan PHT 1_almi: no BA berapa kak
[17/09/2009 10:26:26 AM] Meja Bantuan PHT 1_almi: nama siapa?
[17/09/2009 10:26:36 AM] PPK KELANTAN_Mazliyana2 (bachok utara): baru nk tambah..
[17/09/2009 10:26:51 AM] PPK KELANTAN_Mazliyana2 (bachok utara): apabila nk
simpan kuar la error tu..
[17/09/2009 10:27:18 AM] Meja Bantuan PHT 1_almi: k
[17/09/2009 10:33:34 AM] Meja Bantuan PHT 1_almi: kak..jangan letakkan koma
atas..
[17/09/2009 10:33:40 AM] Meja Bantuan PHT 1_almi: sbb tu tak leh simpan
[17/09/2009 10:35:12 AM] Meja Bantuan PHT 1_almi: boleh tak kak
[17/09/2009 10:35:47 AM] PPK KELANTAN_Mazliyana2 (bachok utara): ok nanti sy buat
PAGE 8
[17/09/2009
[17/09/2009
[17/09/2009
[17/09/2009
10:36:22
10:36:23
10:36:33
10:36:37
AM]
AM]
AM]
AM]
2009
Meja Bantuan PHT 1_almi: saya keluar server dulu
Meja Bantuan PHT 1_almi: tq
PPK KELANTAN_Mazliyana2 (bachok utara): ok tq..
MASA: 15 MINIT
STATUS: SELESAI
------------------------------17/09/2009-------------------------------------------03 > 56 MINIT
PPK: PPK HULU SELANGOR
NEGERI: SELANGOR
MASALAH: SPPP – DAFTAR MAKLUMAT SAHAM DAN YURAN
[18/09/2009 9:37:10 AM] PPK SELANGOR_lizzppkhs(HULU SELANGOR):
Salamualaikum..akak nak tanya sikit..kalau kita nak kemaskini ..nak betulkan
jumlah saham ahli kat daftar maklumat saham dan yuran yee..
[18/09/2009 9:37:38 AM] Meja Bantuan PHT 1_almi: wa'alaikumusalam..
[18/09/2009 9:38:04 AM] PPK SELANGOR_lizzppkhs(HULU SELANGOR): bila dah di
betulkan ..bila keluar balik kenapa macam asal ajer
[18/09/2009 9:38:28 AM] Meja Bantuan PHT 1_almi: kak simpan tak..
[18/09/2009 9:38:46 AM] PPK SELANGOR_lizzppkhs(HULU SELANGOR): simpan..macam mana
tarikh urusniaga tuu..nak boh aper
[18/09/2009 9:38:50 AM] Meja Bantuan PHT 1_almi: kalau kita kemaskini akan
berubah apa yang kita last buat
[18/09/2009 9:39:06 AM] Meja Bantuan PHT 1_almi: tarikh urusniaga tu kak buh
01.01.2009
[18/09/2009 9:39:36 AM] PPK SELANGOR_lizzppkhs(HULU SELANGOR): kalau dia dah ader
tarikh 2006..kita nak betulkan tarik boh 01.01.2009 ker atau boh tarikh ari ni
[18/09/2009 9:40:14 AM] Meja Bantuan PHT 1_almi: ikut kak..
[18/09/2009 9:40:27 AM] Meja Bantuan PHT 1_almi: ubah yang kak kemaskini je le..
[18/09/2009 9:40:32 AM] Meja Bantuan PHT 1_almi: tu baki awal ke kak?
[18/09/2009 9:40:36 AM] PPK SELANGOR_lizzppkhs(HULU SELANGOR): yo
[18/09/2009 9:41:01 AM] PPK SELANGOR_lizzppkhs(HULU SELANGOR): tarikh tak payah
kemaskini laa yee
[18/09/2009 9:41:35 AM] Meja Bantuan PHT 1_almi: ok. tapi kak kena ubah tarikh
komputer ikut tarikh asal.
[18/09/2009 9:41:43 AM] Meja Bantuan PHT 1_almi: nnt tak boleh simpan
[18/09/2009 9:42:07 AM] PPK SELANGOR_lizzppkhs(HULU SELANGOR): itu tarikh
urusniaga ajer kan..bukan tarikh masuk ahli ken
[18/09/2009 9:42:30 AM] Meja Bantuan PHT 1_almi: ye..tarikh Cut Off Date..
[18/09/2009 9:42:45 AM] Meja Bantuan PHT 1_almi: baki awal kita masuk dalam sppp
[18/09/2009 9:43:05 AM] PPK SELANGOR_lizzppkhs(HULU SELANGOR): ok...terima kasih
kerana banyak membantu...SELAMAT HARI RAYA...nak betulkan yuran ajer
[18/09/2009 9:43:14 AM] PPK SELANGOR_lizzppkhs(HULU SELANGOR): bye.
[18/09/2009 9:43:25 AM] Meja Bantuan PHT 1_almi: ok sama2
[18/09/2009 9:43:31 AM] Meja Bantuan PHT 1_almi: selamat hari raya
MASA: 6 MINIT
STATUS: SELESAI
------------------------------18/09/2009-------------------------------------------01
PAGE 9
2009
PPK: PPK GOMBAK PETALING
NEGERI: SELANGOR
MASALAH: SPPP – PELARASAN DIVIDEN
[18/09/2009 10:34:02 AM] PPK SELANGOR_suhana(ppkgombakpetaling): salam
[18/09/2009 10:34:33 AM] PPK SELANGOR_suhana(ppkgombakpetaling): nk tnya nape bla
sya nk update baki saham 1.1.2009 xbole ye
[18/09/2009 10:35:08 AM] Meja Bantuan PHT 1_almi: tak boleh maksudnya macam mana
tu
[18/09/2009 10:35:12 AM] PPK SELANGOR_suhana(ppkgombakpetaling): bla dh kmaskini
& smpan...bila kta nk print tgk msh tnjuk baki lama yg salah
[18/09/2009 10:35:51 AM] Meja Bantuan PHT 1_almi: cuba ubah tarikh komputer ikut
01.01.2009 pas tu kemaskini balik
[18/09/2009 10:37:02 AM] PPK SELANGOR_suhana(ppkgombakpetaling): ok sya buat dlu
[18/09/2009 10:37:29 AM] PPK SELANGOR_suhana(ppkgombakpetaling): nnti kalu xbole
sya tnya blk
[18/09/2009 11:22:58 AM] PPK SELANGOR_suhana(ppkgombakpetaling): xjd la
[18/09/2009 11:23:34 AM] Meja Bantuan PHT 1_almi: tak jadi?
[18/09/2009 11:23:43 AM] Meja Bantuan PHT 1_almi: ramai tak yang nak di kemaskini
tu
[18/09/2009 11:24:20 AM] PPK SELANGOR_suhana(ppkgombakpetaling): bole dktakn smua
[18/09/2009 11:24:40 AM] PPK SELANGOR_suhana(ppkgombakpetaling): sbbnya ada byrn
dvden thn kwngan 2008
[18/09/2009 11:25:15 AM] Meja Bantuan PHT 1_almi: bayar dividen? kena ubah baki
awal ke?
[18/09/2009 11:25:25 AM] PPK SELANGOR_suhana(ppkgombakpetaling): ke buat plrsan
[18/09/2009 11:25:45 AM] PPK SELANGOR_suhana(ppkgombakpetaling): thn lps kami xde
dvden jd xbrape tahu cmne nk buat
[18/09/2009 11:26:01 AM] Meja Bantuan PHT 1_almi: baik buat pelarasan...
[18/09/2009 11:26:07 AM] Meja Bantuan PHT 1_almi: pelarasan individu
[18/09/2009 11:26:15 AM] Meja Bantuan PHT 1_almi: ambil pelarasan dividen
[18/09/2009 11:26:21 AM] Meja Bantuan PHT 1_almi: lagi selamat
[18/09/2009 11:26:36 AM] PPK SELANGOR_suhana(ppkgombakpetaling): cmne stepnya
[18/09/2009 11:26:56 AM] PPK SELANGOR_suhana(ppkgombakpetaling): kna g kt
Pembayaran dividen individe ye
[18/09/2009 11:27:12 AM] PPK SELANGOR_suhana(ppkgombakpetaling): pastu klik tmbh
[18/09/2009 11:27:40 AM] Meja Bantuan PHT 1_almi: berapa tahun dh guna sppp?
[18/09/2009 11:28:08 AM] PPK SELANGOR_suhana(ppkgombakpetaling): br thn ni
[18/09/2009 11:28:35 AM] PPK SELANGOR_suhana(ppkgombakpetaling): sbb buat cut off
date br berakhir 31.12.2008
[18/09/2009 11:28:37 AM] Meja Bantuan PHT 1_almi: tahun ni kena buat pelarasan
[18/09/2009 11:28:46 AM] PPK SELANGOR_suhana(ppkgombakpetaling): stepnya.......
[18/09/2009 11:28:52 AM] Meja Bantuan PHT 1_almi: jangan pakai pembayaran
dividen.
[18/09/2009 11:28:59 AM] Meja Bantuan PHT 1_almi: p kat pengurusan akaun
[18/09/2009 11:29:11 AM] Meja Bantuan PHT 1_almi: ambil pelarsan individu
[18/09/2009 11:31:11 AM] Meja Bantuan PHT 1_almi: jumpa tak?
[18/09/2009 11:31:31 AM] PPK SELANGOR_suhana(ppkgombakpetaling): jmpa...sya tgh
cuba
[18/09/2009 11:31:46 AM] PPK SELANGOR_suhana(ppkgombakpetaling): nnti kalu ada
mslh sya tnya lg ye
[18/09/2009 11:31:55 AM] PPK SELANGOR_suhana(ppkgombakpetaling): tq
[18/09/2009 11:31:56 AM] Meja Bantuan PHT 1_almi: dalam satu pelarasan tak boleh
PAGE 10
lebih 15 orang.
[18/09/2009 11:32:09
[18/09/2009 11:32:28
plrsn bole 15 org la
[18/09/2009 11:32:39
[18/09/2009 11:32:40
buat sorg2
[18/09/2009 11:32:47
[18/09/2009 11:32:53
AM]
AM]
ye
AM]
AM]
2009
Meja Bantuan PHT 1_almi: kena buat banyak pelarasan ye..
PPK SELANGOR_suhana(ppkgombakpetaling): ooo...mknanya 1
Meja Bantuan PHT 1_almi: ye.
PPK SELANGOR_suhana(ppkgombakpetaling): sya ingt kna
AM] Meja Bantuan PHT 1_almi: tak
AM] Meja Bantuan PHT 1_almi: cuba dulu
MASA: 58 MINIT
STATUS: SELESAI
------------------------------18/09/2009-------------------------------------------02 > 64 MINIT
PAGE 11
( CUTI HARI RAYA AIDIL FITRI )
2009
PAGE 1 HINGGA PAGE 17
2009
2009
PPK: PPK BAGAN TIANG
NEGERI: PERAK
MASALAH: SPPP – KOORDINAT BB LARI
[28/09/2009 9:40:03 AM] PPK PERAK_Aziah(BAGAN TIANG): Salam
[28/09/2009 9:40:21 AM] PPK PERAK_Aziah(BAGAN TIANG): slmt hari raya aidil
fitri..maaf zahir batin
[28/09/2009 9:40:29 AM] PPK PERAK_Aziah(BAGAN TIANG): ada perkara nk tanya ni
[28/09/2009 9:41:11 AM] Meja Bantuan PHT 1_almi: selamat hari raya juga
[28/09/2009 9:41:15 AM] Meja Bantuan PHT 1_almi: masalah apa tu kak
[28/09/2009 9:41:35 AM] PPK PERAK_Aziah(BAGAN TIANG): selenggara koordinate
cetakan
[28/09/2009 9:41:51 AM] PPK PERAK_Aziah(BAGAN TIANG): baucer bayaran
[28/09/2009 9:41:59 AM] PPK PERAK_Aziah(BAGAN TIANG): lari dari landasan..
[28/09/2009 9:42:05 AM] PPK PERAK_Aziah(BAGAN TIANG): jauh sgt
[28/09/2009 9:42:26 AM] PPK PERAK_Aziah(BAGAN TIANG): dah cuba tanya ppk kuala
kurau..dah pinda mcm tu juga..
[28/09/2009 9:42:35 AM] PPK PERAK_Aziah(BAGAN TIANG): pasal apa ye..
[28/09/2009 9:42:50 AM] PPK PERAK_Aziah(BAGAN TIANG): lajur lari jauh sgt
[28/09/2009 9:42:57 AM] Meja Bantuan PHT 1_almi: lari banyak sangat bahagian mana
tu kak
[28/09/2009 9:43:28 AM] PPK PERAK_Aziah(BAGAN TIANG): untuk baucer bayaran aje..
[28/09/2009 9:43:35 AM] PPK PERAK_Aziah(BAGAN TIANG): semua lajur lari
[28/09/2009 9:44:05 AM] PPK PERAK_Aziah(BAGAN TIANG): bila nk print baucer
bayaran ..tk duduk elok2
[28/09/2009 9:44:20 AM] Meja Bantuan PHT 1_almi: akak dh adjust tak untuk
lajur...
[28/09/2009 9:44:30 AM] Meja Bantuan PHT 1_almi: kalau jauh kena tolak
[28/09/2009 9:44:35 AM] PPK PERAK_Aziah(BAGAN TIANG): dah ..masih lari
[28/09/2009 9:44:41 AM] Meja Bantuan PHT 1_almi: kalau dekat kena tambah utk bg
jauh
[28/09/2009 9:47:10 AM] Meja Bantuan PHT 1_almi: peliknye kak..
[28/09/2009 9:47:16 AM] Meja Bantuan PHT 1_almi: baucer baru ke?
[28/09/2009 9:50:32 AM] PPK PERAK_Aziah(BAGAN TIANG): tak..baucer lama juga
[28/09/2009 9:51:45 AM] PPK PERAK_Aziah(BAGAN TIANG): kalau kita nak dia ke kanan
tambah atau tolak
[28/09/2009 9:52:10 AM] Meja Bantuan PHT 1_almi: ke kanan kak kena tambah..sbb
makin jauh
[28/09/2009 9:57:37 AM] PPK PERAK_Aziah(BAGAN TIANG): dah adjust..macamtu juga..
[28/09/2009 9:57:58 AM] Meja Bantuan PHT 1_almi: kak ada tally berapa kat ppk tu
[28/09/2009 9:58:13 AM] PPK PERAK_Aziah(BAGAN TIANG): 2
[28/09/2009 9:58:20 AM] Meja Bantuan PHT 1_almi: kedua2 ke lari
[28/09/2009 9:58:35 AM] PPK PERAK_Aziah(BAGAN TIANG): yg lg satu tk cuba le.. lg
[28/09/2009 9:58:53 AM] Meja Bantuan PHT 1_almi: kak adjust kat pc mana?
[28/09/2009 9:59:09 AM] Meja Bantuan PHT 1_almi: cuba adjust kat pc yang ling
terus kat tally tu
[28/09/2009 10:08:14 AM] PPK PERAK_Aziah(BAGAN TIANG): printer kt luar ok je..
[28/09/2009 10:08:25 AM] PPK PERAK_Aziah(BAGAN TIANG): printer dlm bilik ni je
[28/09/2009 10:11:11 AM] Meja Bantuan PHT 1_almi: cuba kak tgk kordinat kat luar
tu ok sama tak
[28/09/2009 10:14:03 AM] PPK PERAK_Aziah(BAGAN TIANG): sama je kordinat kt luar
[28/09/2009 10:14:42 AM] Meja Bantuan PHT 1_almi: kejap ye kak..saya add tecnikal
yang berkaitan.
PAGE 1
[28/09/2009 10:15:22 AM]
[28/09/2009 10:15:37 AM]
[28/09/2009 10:15:39 AM]
berkenaan kordinat BB
[28/09/2009 10:15:41 AM]
[28/09/2009 10:15:52 AM]
[28/09/2009 10:15:56 AM]
[28/09/2009 10:15:57 AM]
[28/09/2009 10:16:08 AM]
[28/09/2009 10:16:08 AM]
[28/09/2009 10:16:17 AM]
[28/09/2009 10:16:19 AM]
masalah kot
[28/09/2009 10:16:28 AM]
[28/09/2009 10:16:53 AM]
[28/09/2009 10:17:02 AM]
[28/09/2009 10:17:13 AM]
[28/09/2009 10:22:43 AM]
[28/09/2009 10:22:48 AM]
[28/09/2009 10:23:47 AM]
[28/09/2009 10:47:38 AM]
[28/09/2009 10:47:50 AM]
2009
Meja Bantuan PHT 1_almi: salam khairy
PHT_M KHAIRY: wslmm..
Meja Bantuan PHT 1_almi: boleh tak tolong kak ni.
PHT_M KHAIRY: ya kak
PHT_M KHAIRY: kordinat..
Meja Bantuan PHT 1_almi:
PHT_M KHAIRY: knp erk
PHT_M KHAIRY: ooo..
PHT_M KHAIRY: ppk mna ni
cetak semua lari
ada dua printer
kak..?
yang satu ok. yang satu ada
Meja Bantuan PHT 1_almi: ppk bagan tiang perak
PHT_M KHAIRY: baucer bayaran ja ka..??
PHT_M KHAIRY: sy masuk server bolehh..??
PPK PERAK_Aziah(BAGAN TIANG): ok
PHT_M KHAIRY: sy dh msuk server..
PHT_M KHAIRY: ada org tgh guna ke kak..
PPK PERAK_Aziah(BAGAN TIANG): tak
PHT_M KHAIRY: jap ye kak
PHT_M KHAIRY: logein tk leh connect server akak la.
MASA: 1 JAM 7 MINIT
STATUS: TANGGUH
------------------------------28/09/2009-------------------------------------------01
PPK: LPP NEGERI SEMBILAN
NEGERI: NEGERI SEMBILAN
MASALAH: SPPP – BILA KOD AKAUN KELAPA SAWIT DIPECAHKAN
[28/09/2009 11:04:43 AM] PHT_Apai: ya
[28/09/2009 11:05:18 AM] LPP NEGERI 9_zainorliana (akaun): sy nak tanya bile kod
akaun dipecahkan untuk projek kelapa sawit 1,2,3
[28/09/2009 11:06:13 AM] PHT_Apai: dah lulus ke? ataukalau dah lulus dah mohon
pada pht migrate kod akaun?
[28/09/2009 11:07:04 AM] LPP NEGERI 9_zainorliana (akaun): kalau kod akaun untuk
projek kelapa sawit tu dah lama lulus
[28/09/2009 11:07:07 AM] LPP NEGERI 9_zainorliana (akaun): apai tak tahu ke
[28/09/2009 11:07:28 AM] PHT_Apai: dah mohon pht migrate?
[28/09/2009 11:07:42 AM] LPP NEGERI 9_zainorliana (akaun): saya tak tahu
[28/09/2009 11:08:19 AM] LPP NEGERI 9_zainorliana (akaun): tapi saya tengok akaun
dia dah dipecahkan
[28/09/2009 11:09:18 AM] LPP NEGERI 9_zainorliana (akaun): tapi yang saya tak
faham bile bab belanja projek kelapa sawit tu
[28/09/2009 11:09:28 AM] LPP NEGERI 9_zainorliana (akaun): pendapatan tu oklah
dipecahkan
[28/09/2009 11:09:53 AM] LPP NEGERI 9_zainorliana (akaun): apai tak tahu ke
pendaftar dah pecahkan kod tu
[28/09/2009 11:11:13 AM] PHT_Apai: kalau dah pecahkan,setiap pecahan tu ada
u/rugi sendiri?
[28/09/2009 11:11:40 AM] LPP NEGERI 9_zainorliana (akaun): untung rugi tu tak
[28/09/2009 11:11:51 AM] LPP NEGERI 9_zainorliana (akaun): sebab saya tengok
PAGE 2
2009
semuanya dah digabungkan
[28/09/2009 11:12:31 AM] PHT_Apai: nak pecah satu2?
[28/09/2009 11:12:54 AM] LPP NEGERI 9_zainorliana (akaun): tu yang sy confuse tu
[28/09/2009 11:13:03 AM] LPP NEGERI 9_zainorliana (akaun): sy ingat apai lagi
tahu
[28/09/2009 11:13:23 AM] LPP NEGERI 9_zainorliana (akaun): sebab Kl bagi manual
kodnya macam biasa je
[28/09/2009 11:13:46 AM] PHT_Apai: kod apa tu K6?
[28/09/2009 11:14:11 AM] LPP NEGERI 9_zainorliana (akaun): jap
[28/09/2009 11:15:14 AM] LPP NEGERI 9_zainorliana (akaun): 6126
[28/09/2009 11:15:58 AM] PHT_Apai: KOD PECAHAN TU KOD LAIN KE?
[28/09/2009 11:16:05 AM] LPP NEGERI 9_zainorliana (akaun): sama kod tu
[28/09/2009 11:16:19 AM] PHT_Apai: ADA STOK TAK?
[28/09/2009 11:16:41 AM] LPP NEGERI 9_zainorliana (akaun): tak
[28/09/2009 11:17:52 AM] PHT_Apai: semua tu dah dibuat lah?
[28/09/2009 11:19:51 AM] LPP NEGERI 9_zainorliana (akaun):
sy tak tahu
[28/09/2009 11:19:56 AM] LPP NEGERI 9_zainorliana (akaun): tu yang saya pening
[28/09/2009 11:20:15 AM] LPP NEGERI 9_zainorliana (akaun): klu apai nak tengok
kodnya dan pecahan serta yang ppk bagi
[28/09/2009 11:20:26 AM] LPP NEGERI 9_zainorliana (akaun): sy faxkan dekat apai
[28/09/2009 11:21:49 AM] LPP NEGERI 9_zainorliana (akaun): sebab sy tak faham
bile tiba kat penya ur kenapa kodnya sama je
[28/09/2009 11:22:02 AM] LPP NEGERI 9_zainorliana (akaun): dia tak pecahkan ikut
kod untuk projek ke
[28/09/2009 11:22:47 AM] PHT_Apai: kalau kod tu dipecahkan, laporan u/rugi tetap
disatukan kecuali kod utama lain daripada yang lain.
[28/09/2009 11:23:37 AM] PHT_Apai: contoh.. k/sawit 1=K6126, K/SAWIT 2=K6127 ,
kalau kod macm ni memang boleh paparkan l/u/rugi secara berasingan.
[28/09/2009 11:24:02 AM] PHT_Apai: dalam versi 2.2 akan datang ni, memang ada
resolusi utk sub2 akaun..
[28/09/2009 11:24:09 AM] LPP NEGERI 9_zainorliana (akaun): ooo
[28/09/2009 11:25:00 AM] PHT_Apai: jadi lepas ni tak perlu wujud kod yang
berlainan. Laporan u/rugi bolh di papar ikut pecahan
[28/09/2009 11:25:12 AM] LPP NEGERI 9_zainorliana (akaun): hmm ok
[28/09/2009 11:25:16 AM] LPP NEGERI 9_zainorliana (akaun): lagi satu apai
[28/09/2009 11:25:37 AM] LPP NEGERI 9_zainorliana (akaun): diaorang komplein
[28/09/2009 11:26:25 AM] LPP NEGERI 9_zainorliana (akaun): diaorang terpaksa
print lejer am guna banyak kertas
[28/09/2009 11:26:41 AM] PHT_Apai: lejar am kan, setahun sekali..
[28/09/2009 11:26:54 AM] PHT_Apai: kena print ikut tahunan.. saja..
[28/09/2009 11:26:58 AM] LPP NEGERI 9_zainorliana (akaun): aah
[28/09/2009 11:27:09 AM] LPP NEGERI 9_zainorliana (akaun): tapi diaorang kata
banyak sangat guna ink dan kertas
[28/09/2009 11:27:17 AM] LPP NEGERI 9_zainorliana (akaun): sebab banyak pakai
space
[28/09/2009 11:28:07 AM] PHT_Apai: nanti saya lihat, samaada nak kecilkan saiz
font atau keterangan dalam lejar am..
[28/09/2009 11:28:29 AM] LPP NEGERI 9_zainorliana (akaun): hmm diaorang ni
menyakitkan hati je apai
[28/09/2009 11:28:36 AM] LPP NEGERI 9_zainorliana (akaun): diaorang komplein
depan pengarah
[28/09/2009 11:29:09 AM] PHT_Apai: :) oklah tu, at least pengarah maklum.
[28/09/2009 11:29:23 AM] LPP NEGERI 9_zainorliana (akaun): hmm tapi pengarah sy
bising
[28/09/2009 11:30:52 AM] LPP NEGERI 9_zainorliana (akaun): tapi takperlah apai
PAGE 3
2009
[28/09/2009 11:30:57 AM] LPP NEGERI 9_zainorliana (akaun): thanks...
[28/09/2009 11:31:19 AM] PHT_Apai: (handshake)
[28/09/2009 11:32:35 AM] LPP NEGERI 9_zainorliana (akaun): sorry apai
[28/09/2009 11:32:40 AM] LPP NEGERI 9_zainorliana (akaun): ade lagi satu nak
tanya
[28/09/2009 11:32:47 AM] LPP NEGERI 9_zainorliana (akaun): pasal lejer am tu
[28/09/2009 11:33:20 AM] LPP NEGERI 9_zainorliana (akaun): boleh tak kite convert
sistem kedalam excel/word
[28/09/2009 11:33:26 AM] LPP NEGERI 9_zainorliana (akaun): pastu kite ubahsuai
[28/09/2009 11:34:13 AM] PHT_Apai: boleh.. dari laporan tu..
[28/09/2009 11:35:20 AM] LPP NEGERI 9_zainorliana (akaun): ooo jadi diaorang
takde bendalah nak bising
[28/09/2009 11:35:43 AM] PHT_Apai: :)
[28/09/2009 11:36:05 AM] LPP NEGERI 9_zainorliana (akaun): ok
[28/09/2009 11:36:11 AM] LPP NEGERI 9_zainorliana (akaun): thanks
[28/09/2009 11:36:35 AM] PHT_Apai: (handshake)
MASA: 32 MINIT
STATUS: SELESAI
------------------------------28/09/2009-------------------------------------------02
PPK: PPK KANGKONG
NEGERI: KELANTAN
MASALAH: SBPKP – ERROR " RUNTIME ERROR'-2147217873(80040C 2-1) VIOLATION AT
PRIMARY KEY CONTRAINT 'PU-KELULUSAN- CANNOT INSERT DUPLICATE KEY INN OBJECT
'KELULUSAN"
[28/09/2009 11:29:33 AM] *** Meja Bantuan PHT 1_almi added PHT_Aieyra ***
[28/09/2009 11:29:44 AM] Meja Bantuan PHT 1_almi: [11:22:17 AM] PPK
KELANTAN_RUSLIZA MAKTAR (kangkong): sakam ..almi
[11:22:29 AM] PPK KELANTAN_RUSLIZA MAKTAR (kangkong): slamat ri ya ..maaf zahir
batin ..
[11:23:02 AM] PPK KELANTAN_RUSLIZA MAKTAR (kangkong): mie .. kliza nak tanya skit
ni pasl baja padi ..
[11:23:46 AM] PPK KELANTAN_RUSLIZA MAKTAR (kangkong): kami dah pakai v2.0 .. nape
resit SBPKP 5 tak leh buat kluar ..
[11:25:54 AM] Meja Bantuan PHT 1_almi: wsalam
[11:26:44 AM] Meja Bantuan PHT 1_almi: reit tak leh buat keluar?
[11:26:48 AM] Meja Bantuan PHT 1_almi: saya tak faham kak
[11:28:28 AM] PPK KELANTAN_RUSLIZA MAKTAR (kangkong): kite nak buat kluar resit
SBPKP 5 sorang2 bila nak simpan tu dia jd error
[28/09/2009 11:29:55 AM] Meja Bantuan PHT 1_almi: semua jadi macamtu ke kak?
[28/09/2009 11:33:05 AM] PPK KELANTAN_RUSLIZA MAKTAR (kangkong):
yup ..
[28/09/2009 11:33:59 AM] Meja Bantuan PHT 1_almi: sejak versi 2.0 ke kak.
[28/09/2009 11:34:02 AM] PPK KELANTAN_RUSLIZA MAKTAR (kangkong): mgk ade masaaalh
dgn sistem dia kot ..
[28/09/2009 11:34:16 AM] Meja Bantuan PHT 1_almi: tak pasti plk kak..
[28/09/2009 11:34:33 AM] PPK KELANTAN_RUSLIZA MAKTAR (kangkong): sbb sebelum ni
version lama ok ...
[28/09/2009 11:34:36 AM] PHT_Aieyra: salam...kak,stok dah daftar belum?
[28/09/2009 11:35:17 AM] PPK KELANTAN_RUSLIZA MAKTAR (kangkong): v2.1 baru nak
try buat la .. tapi tak leh pulak
PAGE 4
2009
[28/09/2009 11:35:51 AM] PPK KELANTAN_RUSLIZA MAKTAR (kangkong): wsalam ... stok
kami dah daftar semua ..
[28/09/2009 11:36:02 AM] PHT_Aieyra: yg tu KCTM yg kena daftar...
[28/09/2009 11:36:15 AM] PHT_Aieyra: meja bantuan blh tolong semakkan
[28/09/2009 11:36:46 AM] PPK KELANTAN_RUSLIZA MAKTAR (kangkong): dah .. Cik
Yusnani dr LPP dah key in ri tu
[28/09/2009 11:38:05 AM] PHT_Aieyra: error apa yg keluar kak?
[28/09/2009 11:41:02 AM] PPK KELANTAN_RUSLIZA MAKTAR (kangkong): error " runtime
error'-2147217873(80040c 2-1) Violation at primary key contraint 'pu-kelulusancannot insert duplicate key inn object 'kelulusan"
[28/09/2009 11:41:57 AM] PHT_Aieyra: minta kebenaran remote server akak
[28/09/2009 11:42:30 AM] PPK KELANTAN_RUSLIZA MAKTAR (kangkong): ok .. td pun
fazli try masuk gak ..
[28/09/2009 11:42:42 AM] PHT_Aieyra: fazli dah masuk blom?
[28/09/2009 11:43:07 AM] PPK KELANTAN_RUSLIZA MAKTAR (kangkong): skrg ni hangging
.. kejap ok ..kejap tak ..
[28/09/2009 11:43:18 AM] PHT_Aieyra: dia tgh remote ke?
[28/09/2009 11:43:23 AM] PPK KELANTAN_RUSLIZA MAKTAR (kangkong): dia cakap dia
tak leh masuk .. putus-putus
[28/09/2009 11:43:35 AM] PPK KELANTAN_RUSLIZA MAKTAR (kangkong): skrg tak ..
[28/09/2009 11:43:41 AM] *** PHT_Aieyra added PHT_fazli, PHT_M KHAIRY ***
[28/09/2009 12:05:21 PM] PHT_Aieyra: kak..mungkin internet kat sana slow
sikit...sy cuba remote balik ptg nnt ye..
[28/09/2009 12:09:46 PM] PPK KELANTAN_RUSLIZA MAKTAR (kangkong): ok ..
MASA: 40 MINIT
STATUS: TANGGUH
------------------------------28/09/2009-------------------------------------------03
PPK: PPK HUTAN MELINTANG
NEGERI: PERAK
MASALAH: SPPP – SERAHAN BAYARAN "RUN-TIME ERROR 94 INVALID USE OF NULL”
[28/09/2009 11:16:43 AM] PPK PERAK_faradila(ppk hmelintang): salam
[28/09/2009 11:16:52 AM] PPK PERAK_faradila(ppk hmelintang): masalah serahan
baucer bayaran
[28/09/2009 11:17:26 AM] PPK PERAK_faradila(ppk hmelintang): nak serah x bleh
sistem reply "run-time error 94 invalid use of null
[28/09/2009 11:17:30 AM] PPK PERAK_faradila(ppk hmelintang): kenapa ye
[28/09/2009 11:25:06 AM] Meja Bantuan PHT 1_almi: kak bayar pakai cek ke?
[28/09/2009 11:29:11 AM] PPK PERAK_faradila(ppk hmelintang): pakai cek
[28/09/2009 11:29:28 AM] PPK PERAK_faradila(ppk hmelintang): dalam tajuk
pemiutang pelbagai
[28/09/2009 11:30:29 AM] Meja Bantuan PHT 1_almi: kak klik cek tak?
[28/09/2009 11:30:45 AM] Meja Bantuan PHT 1_almi: jangan klik dua2
[28/09/2009 11:30:50 AM] Meja Bantuan PHT 1_almi: kekadang dia error
[28/09/2009 11:31:02 AM] PPK PERAK_faradila(ppk hmelintang): jap
[28/09/2009 11:31:44 AM] PPK PERAK_faradila(ppk hmelintang): dah klik cam biasa,
amik bukan tunai dan masukkan no cek dan bank
[28/09/2009 11:31:57 AM] PPK PERAK_faradila(ppk hmelintang): tp bila simpan dia
keluar run time error
[28/09/2009 11:32:11 AM] Meja Bantuan PHT 1_almi: atas nama pemiutang ke?
PAGE 5
2009
[28/09/2009 11:32:23 AM] PPK PERAK_faradila(ppk hmelintang): ye pemiutang
pelbagai
[28/09/2009 11:32:34 AM] Meja Bantuan PHT 1_almi: dh daftar pemiutang tu bawah
daftar maklumat kredit
[28/09/2009 11:33:23 AM] PPK PERAK_faradila(ppk hmelintang): jap ye
[28/09/2009 11:34:07 AM] PPK PERAK_faradila(ppk hmelintang): udah BA2036
[28/09/2009 11:34:35 AM] Meja Bantuan PHT 1_almi: mmg bawah pemiutang pelbagai
ke?
[28/09/2009 11:35:00 AM] Meja Bantuan PHT 1_almi: takut kekadang bawah pemiutang
bukan ahli
[28/09/2009 11:41:08 AM] PPK PERAK_faradila(ppk hmelintang): ok jap
[28/09/2009 11:44:13 AM] PPK PERAK_faradila(ppk hmelintang): dah cek dah
[28/09/2009 11:44:26 AM] PPK PERAK_faradila(ppk hmelintang): sume ok tp still x
leh serah
[28/09/2009 11:44:31 AM] PPK PERAK_faradila(ppk hmelintang): blh tlg tgkkan
[28/09/2009 11:45:43 AM] Meja Bantuan PHT 1_almi: mnta izin masuk server sana
[28/09/2009 11:46:11 AM] PPK PERAK_faradila(ppk hmelintang): ok
[28/09/2009 11:53:46 AM] Meja Bantuan PHT 1_almi: NAK SERAH YANG MANA NI
[28/09/2009 11:54:47 AM] PPK PERAK_faradila(ppk hmelintang): atas nama lembaga
pertubuhan peladang
[28/09/2009 11:54:56 AM] PPK PERAK_faradila(ppk hmelintang): rm 5900
[28/09/2009 11:55:10 AM] Meja Bantuan PHT 1_almi: k
[28/09/2009 11:55:19 AM] Meja Bantuan PHT 1_almi: no cek dan bank
[28/09/2009 11:55:23 AM] PPK PERAK_faradila(ppk hmelintang): terima kasih
[28/09/2009 11:55:50 AM] PPK PERAK_faradila(ppk hmelintang): c/no 049357 rhb
[28/09/2009 12:06:27 PM] Meja Bantuan PHT 1_almi: kak..
[28/09/2009 12:06:35 PM] Meja Bantuan PHT 1_almi: hapus balik BB tu pas tu buat
balik
[28/09/2009 12:07:17 PM] PPK PERAK_faradila(ppk hmelintang): ikut step mcm biasa
le
[28/09/2009 12:07:18 PM] PPK PERAK_faradila(ppk hmelintang): ye
[28/09/2009 12:07:22 PM] PPK PERAK_faradila(ppk hmelintang): ok jap ye
[28/09/2009 12:07:56 PM] Meja Bantuan PHT 1_almi: k
[28/09/2009 12:08:59 PM] PPK PERAK_faradila(ppk hmelintang): mcm mn nak hapus
serah pun x leh
[28/09/2009 12:09:09 PM] Meja Bantuan PHT 1_almi: hapus kat mohon
[28/09/2009 12:10:02 PM] PPK PERAK_faradila(ppk hmelintang): jap
[28/09/2009 12:14:47 PM] PPK PERAK_faradila(ppk hmelintang): x leh juga la
[28/09/2009 12:18:48 PM] Meja Bantuan PHT 1_almi: tak leh gak..
[28/09/2009 12:19:00 PM] PPK PERAK_faradila(ppk hmelintang): ha ah
[28/09/2009 12:23:11 PM] Meja Bantuan PHT 1_almi: sekejap ye kak
[28/09/2009 12:23:17 PM] PPK PERAK_faradila(ppk hmelintang): ok
[28/09/2009 12:47:24 PM] Meja Bantuan PHT 1_almi: ok cuba buat balik..
[28/09/2009 12:47:31 PM] Meja Bantuan PHT 1_almi: rasanya boleh simpan.
[28/09/2009 12:47:42 PM] PPK PERAK_faradila(ppk hmelintang): ok nanti kami uat
[28/09/2009 12:48:16 PM] Meja Bantuan PHT 1_almi: saya hapus balik..sbb saya
tersimpan..boleh buat balik tak.kena pilih katogeri bukan ahli
[28/09/2009 12:48:18 PM] Meja Bantuan PHT 1_almi: jangan lain2
[28/09/2009 12:48:32 PM] PPK PERAK_faradila(ppk hmelintang): ok nanti ye
STATUS: SELESAI
------------------------------28/09/2009-------------------------------------------04
PAGE 6
2009
PPK: PPK SIMPANG RENGGAM
NEGERI: JOHOR
MASALAH: SPPP – BAKI AWAL STOK
[28/09/2009 2:11:49 PM] PPK JOHOR_SERI WANGI BINTI SAFAR(SIMPANG RENGGAM): minta
tolong leh
[28/09/2009 2:12:03 PM] PPK JOHOR_SERI WANGI BINTI SAFAR(SIMPANG RENGGAM): sy dr
ppk simpang renggam
[28/09/2009 2:12:28 PM] Meja Bantuan PHT 1_almi: salam..
[28/09/2009 2:12:32 PM] Meja Bantuan PHT 1_almi: masalah apa tu
[28/09/2009 2:14:05 PM] PPK JOHOR_SERI WANGI BINTI SAFAR(SIMPANG RENGGAM): tolong
semak baki awal racun paraquat
[28/09/2009 2:14:20 PM] PPK JOHOR_SERI WANGI BINTI SAFAR(SIMPANG RENGGAM): dalam
penyata da baki...tp sepatutnya xda baki
[28/09/2009 2:14:53 PM] Meja Bantuan PHT 1_almi: dh chech ke dari awal bulan
[28/09/2009 2:14:56 PM] PPK JOHOR_SERI WANGI BINTI SAFAR(SIMPANG RENGGAM): sy
tengok dalam daftar stok projek,xda baki lak
[28/09/2009 2:15:08 PM] PPK JOHOR_SERI WANGI BINTI SAFAR(SIMPANG RENGGAM): ye
kak....baki awal tahun 2009
[28/09/2009 2:15:11 PM] Meja Bantuan PHT 1_almi: ke ada pergerakan
[28/09/2009 2:15:33 PM] PPK JOHOR_SERI WANGI BINTI SAFAR(SIMPANG RENGGAM):
pergerakan mmg ada...tp ni mslah baki awal tahun kak
[28/09/2009 2:15:48 PM] Meja Bantuan PHT 1_almi: ok..sepatutnya baki awal berapa?
[28/09/2009 2:17:14 PM] Meja Bantuan PHT 1_almi: baki awal 2009 kosong ke?
[28/09/2009 2:20:42 PM] PPK JOHOR_SERI WANGI BINTI SAFAR(SIMPANG RENGGAM): pttnya
0...tp dalam lejer ada 3
[28/09/2009 2:31:59 PM] PPK JOHOR_SERI WANGI BINTI SAFAR(SIMPANG RENGGAM): ok...t
kalau da masuk bgtau ye
[28/09/2009 2:40:26 PM] Meja Bantuan PHT 1_almi: saya dh masuk server
[28/09/2009 2:40:50 PM] PPK JOHOR_SERI WANGI BINTI SAFAR(SIMPANG RENGGAM): OK..nk
sy tunjukkan ye
[28/09/2009 2:41:28 PM] PPK JOHOR_SERI WANGI BINTI SAFAR(SIMPANG RENGGAM): jap
ye...da org ni
[28/09/2009 2:47:02 PM] Meja Bantuan PHT 1_almi: dh ok dh..
[28/09/2009 2:47:30 PM] Meja Bantuan PHT 1_almi: saya cuma klik kemaskini kat
daftar stok pas tu simpan
[28/09/2009 2:47:40 PM] Meja Bantuan PHT 1_almi: boleh check balik.
[28/09/2009 2:47:45 PM] Meja Bantuan PHT 1_almi: saya keluar server dulu
[28/09/2009 2:48:07 PM] PPK JOHOR_SERI WANGI BINTI SAFAR(SIMPANG RENGGAM): ok
[28/09/2009 2:49:31 PM] PPK JOHOR_SERI WANGI BINTI SAFAR(SIMPANG RENGGAM): tq
[28/09/2009 2:49:36 PM] PPK JOHOR_SERI WANGI BINTI SAFAR(SIMPANG RENGGAM):
(handshake)
MASA: 38 MINIT
STATUS: SELESAI
------------------------------28/09/2009-------------------------------------------05
PPK: PPK SRI PULAU
MASALAH: SISTEM TAKAFUL IKHLAS
PAGE 7
2009
[28/09/2009 2:42:17 PM] Meja Bantuan PHT 1_almi: [2:41:29 PM] PPK PULAU
PINANG_che zaini bt che soh(SRI PULAU): SALLAM AIDILFITRI, NAK ? PROMOSI
RAMADHAN KE DUA - PERCUMA SISTEM TAKAFUL E-PHTIKHLAS VERSI 2009,1.00 UNTUK
MEMPERCEPATKAN CARUMAN KHAIRAT KEMATIAN TAKAFUL IKHLAS (KKTI)
[2:41:48 PM] Meja Bantuan PHT 1_almi: wsalam..
[28/09/2009 2:42:27 PM] Meja Bantuan PHT 1_almi: zana..
[28/09/2009 2:42:44 PM] Meja Bantuan PHT 1_almi: macam mana dengan promosi ni ye
[28/09/2009 2:42:47 PM] PPB_zanna: salam
[28/09/2009 2:43:47 PM] PPB_zanna: nk tau pasal promosi takaful ikhlas ker
[28/09/2009 2:44:30 PM] Meja Bantuan PHT 1_almi: kak zainie..boleh terangkan tak?
[28/09/2009 2:47:12 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU):
sekarang kak zaini tanya almi promosi tu
[28/09/2009 2:48:15 PM] Meja Bantuan PHT 1_almi: kak zaini boleh tanya cik
zana..sbb cik zana yang pegang takaful
[28/09/2009 2:48:48 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): macam
mana nak tanya - no phone?
[28/09/2009 2:49:42 PM] Meja Bantuan PHT 1_almi: kak zainie saya dh add nama cik
zana dalam chat ni..kak zaini taip je
[28/09/2009 2:51:39 PM | Edited 2:51:48 PM] PPB_zanna: salam kak.... mengenai
takaful ikhlas tue kalau akak perlukan maklumat lamjut mengenai promosi tue akak
kena b'hubung terus dgn pengurus takaful... insyaAllah esok dia masuk pejabat...
[28/09/2009 2:52:27 PM] PPK PULAU PINANG_che zaini bt che soh(SRI PULAU): boleh
bagi nak berhubung dengannya call / skype
[28/09/2009 2:52:53 PM] PPB_zanna: zanna bagi id skype dia pada akak...
[28/09/2009 2:53:07 PM] PPB_zanna: normalawati ramli
MASA: 12 MINIT
STATUS: SELESAI
------------------------------28/09/2009-------------------------------------------06
PPK: PPK PENGKALAN HULU
NEGERI: PERAK
MASALAH: SPPP – STOK AKHIR TAK MASUK DALAM AKAUN GERAKAN
[28/09/2009 9:24:55 AM] baharin63: Hello! Please add me to your Contact list.
[28/09/2009 9:25:11 AM] Meja Bantuan PHT 1_almi: Meja Bantuan PHT 1_almi has
shared contact details with baharin63.
[28/09/2009 9:25:33 AM] baharin63: a'kum
[28/09/2009 9:26:42 AM] baharin63: nak tanya sikit, kenapa stok akhir x masuk dlm
akaun gerakan ppk pengkalan hulu, perak
[28/09/2009 9:27:19 AM] Meja Bantuan PHT 1_almi: proses penutupan akaun betul dh
ke?
[28/09/2009 9:27:29 AM] baharin63: dah
[28/09/2009 9:28:35 AM] Meja Bantuan PHT 1_almi: untuk bulan berapa tu
[28/09/2009 9:28:44 AM] baharin63: ogos
[28/09/2009 9:29:30 AM] Meja Bantuan PHT 1_almi: bulan seblum ni ok ke>
[28/09/2009 9:31:37 AM] baharin63: ok
[28/09/2009 9:32:04 AM] Meja Bantuan PHT 1_almi: ppk pengkalan hulu perak kan...?
[28/09/2009 9:33:26 AM] baharin63: ok
PAGE 8
2009
[28/09/2009 9:38:34 AM] Meja Bantuan PHT 1_almi: apa id server ye
[28/09/2009 9:39:04 AM] baharin63: administrator
[28/09/2009 9:39:10 AM] Meja Bantuan PHT 1_almi: password
[28/09/2009 9:39:18 AM] baharin63: btm
[28/09/2009 9:39:22 AM] Meja Bantuan PHT 1_almi: ok'
[28/09/2009 9:43:38 AM] Meja Bantuan PHT 1_almi: stok akhir berapa ye
[28/09/2009 9:43:43 AM] Meja Bantuan PHT 1_almi: sepatutnya
[28/09/2009 9:44:59 AM] baharin63: x tau le, saya kat ipoh ni, mungkin esok pegi
sana
[28/09/2009 9:46:53 AM] Meja Bantuan PHT 1_almi: oo..siapa yang pegang akaun
sekarang kat pengkalan hulu
[28/09/2009 9:47:06 AM] baharin63: saya tanggung kerja
[28/09/2009 9:47:32 AM] Meja Bantuan PHT 1_almi: oo..
[28/09/2009 9:48:10 AM] Meja Bantuan PHT 1_almi: tak pe saya roolback dulu..untuk
bulan 8 ni saya try tutup balik
[28/09/2009 9:48:25 AM] baharin63: ok
[28/09/2009 9:54:01 AM] Meja Bantuan PHT 1_almi: ok dh settle..
[28/09/2009 9:54:08 AM] Meja Bantuan PHT 1_almi: esk en brahim tgk balik ye
[28/09/2009 9:55:26 AM] baharin63: ok, t/kasih
MASA: 31 MINIT
STATUS: SELESAI
------------------------------28/09/2009-------------------------------------------07 > 312 MINIT
PPK: PPK RENGIT
NEGERI: JOHOR
[29/09/2009 9:15:29
[29/09/2009 9:15:39
[29/09/2009 9:15:52
[29/09/2009 9:15:54
ahli tu
[29/09/2009 9:16:35
kan?
[29/09/2009 9:16:46
[29/09/2009 9:16:49
[29/09/2009 9:17:24
[29/09/2009 9:17:57
[29/09/2009 9:18:02
[29/09/2009 9:18:53
[29/09/2009 9:51:37
[29/09/2009 9:51:42
[29/09/2009 9:51:59
[29/09/2009 9:52:12
[29/09/2009 9:56:25
[29/09/2009 9:56:30
[29/09/2009 9:56:38
[29/09/2009 9:56:42
[29/09/2009 9:56:44
[29/09/2009 9:57:08
laporan untung rugi
AM]
AM]
AM]
AM]
PPK JOHOR_sukri (rengit): askum cik
PPK JOHOR_sukri (rengit): rasanya internet dah ok
Meja Bantuan PHT 1_almi: wsalam..
PPK JOHOR_sukri (rengit): so leh la settle msh kod bukan
AM] Meja Bantuan PHT 1_almi: ok nak hapus no bukan ahli tu
AM]
AM]
AM]
AM]
AM]
AM]
AM]
AM]
AM]
AM]
AM]
AM]
AM]
AM]
AM]
AM]
ke?
Meja Bantuan PHT 1_almi: B1071
PPK JOHOR_sukri (rengit): yer
PPK JOHOR_sukri (rengit): name die KWAN HWA.....
Meja Bantuan PHT 1_almi: ok.
Meja Bantuan PHT 1_almi: minta izin masuk server sana
PPK JOHOR_sukri (rengit): ok
Meja Bantuan PHT 1_almi: en syukri
Meja Bantuan PHT 1_almi: cuba check balik
Meja Bantuan PHT 1_almi: ada lagi tak no bukan ahli tu
PPK JOHOR_sukri (rengit): ok jp
PPK JOHOR_sukri (rengit): ok cik dah ok
PPK JOHOR_sukri (rengit): tq ek
PPK JOHOR_sukri (rengit): lg 1 nk tanya sal bajet
Meja Bantuan PHT 1_almi: sama2
PPK JOHOR_sukri (rengit): sy xpernah buat sebelum ni
PPK JOHOR_sukri (rengit): bajet ni akan terpapar kat
PAGE 9
2009
[29/09/2009 9:57:36 AM] Meja Bantuan PHT 1_almi: tak lah...bajed cuma utk laporan
pencapaian bajed kita
[29/09/2009 9:57:51 AM] PPK JOHOR_sukri (rengit): oho
[29/09/2009 9:58:05 AM] PPK JOHOR_sukri (rengit): die xde perbandingan pada
paparan untungrugi la
[29/09/2009 9:58:09 AM] PPK JOHOR_sukri (rengit): ok xper la
[29/09/2009 9:58:19 AM] Meja Bantuan PHT 1_almi: (nod)
[29/09/2009 10:00:46 AM] PPK JOHOR_sukri (rengit): ok cik tq
MASA: 46 MINIT
STATUS: SELESAI
------------------------------29/09/2009-------------------------------------------01
PPK: PPK KANGKONG
NEGERI: KELANTAN
MASALAH: SBPKP – ERROR " RUNTIME ERROR'-2147217873(80040C 2-1) VIOLATION AT
PRIMARY KEY CONTRAINT 'PU-KELULUSAN- CANNOT INSERT DUPLICATE KEY INN OBJECT
'KELULUSAN"
[29/09/2009 8:18:52 AM] *** PHT_Aieyra added PHT_Zie ***
[29/09/2009 8:19:01 AM] PHT_Aieyra: error " runtime error'-2147217873(80040c 2-1)
Violation at primary key contraint 'pu-kelulusancannot insert duplicate key inn
object 'kelulusan"
[29/09/2009 8:19:10 AM] PHT_Aieyra: salam kak liza
[29/09/2009 8:23:22 AM] PHT_Zie: salam
[29/09/2009 9:14:38 AM] PPK KELANTAN_RUSLIZA MAKTAR (kangkong): wsalam ..
[29/09/2009 9:17:48 AM] PHT_Zie: akak saya nak mohon masuk server untuk tgk
masalah semlm
[29/09/2009 9:17:59 AM] PPK KELANTAN_RUSLIZA MAKTAR (kangkong): k .. silakan
[29/09/2009 10:28:35 AM] PHT_Aieyra: [9:56:59 AM] Aieyra Nurelisa: kak,semua
resit tak boleh buat ke?
[9:58:43 AM] (PPK)RUSLIZA_MAKTAR: ya tak boleh buat keluar semua petani..
[9:59:02 AM] Aieyra Nurelisa: cuba tunjuk kat server
[10:00:00 AM] Aieyra Nurelisa: yg tu ke kak?
[10:01:10 AM] (PPK)RUSLIZA_MAKTAR: semalam ok .. cuma masa nak save resit tu ..
baru kluar error
[10:01:26 AM] (PPK)RUSLIZA_MAKTAR: tp pg ni ... tak leh masuk terus ..
(PPK)RUSLIZA_MAKTAR
[10:10:37 AM] Aieyra Nurelisa: musim bila kak?/
[10:10:57 AM] (PPK)RUSLIZA_MAKTAR: musim 2/2009
[10:16:24 AM] Aieyra Nurelisa: sblm ni pernah buat resit tak kak?
[10:18:09 AM] (PPK)RUSLIZA_MAKTAR: untu v 2.0 tak pernah lagi baru pertama kali
[10:18:38 AM] (PPK)RUSLIZA_MAKTAR: sbb sebelum ni kami buat resit dalam v.1.9 ..
[10:19:18 AM] (PPK)RUSLIZA_MAKTAR: kak dah try tany aPPK lain .. cam tumpat ,
Ratau panhajng semua blum buat lagi ..
[10:19:23 AM] Aieyra Nurelisa: ok
[10:19:41 AM] (PPK)RUSLIZA_MAKTAR: sbb kami c ni dah ramai datang nak bayar
tambang tu ..
[10:25:54 AM] Aieyra Nurelisa: ok kak...boleh cuba buat semula
[10:28:08 AM] (PPK)RUSLIZA_MAKTAR: ok .. dah boleh dah ..
[29/09/2009 10:38:00 AM] PHT_M KHAIRY: apa dia punya cra penyelesian dia ye kak
aieyra??
PAGE 10
[29/09/2009 11:00:27 AM]
kat table kelulusan...tu
[29/09/2009 11:00:43 AM]
[29/09/2009 11:12:58 AM]
[29/09/2009 11:13:00 AM]
[29/09/2009 11:13:01 AM]
[29/09/2009 11:23:10 AM]
[29/09/2009 11:23:15 AM]
2009
PHT_Aieyra: bila akak semak semula,masih ada data lama
sbb ada error duplicate data...
PHT_Aieyra: kena delete data lama kat table kelulusan
PHT_M KHAIRY: oo..
PHT_M KHAIRY: ok..
PHT_M KHAIRY: tq
*** Missed conference call. ***
*** Call ended ***
MASA: 3 JAM 5 MINIT
STATUS: SELESAI
------------------------------29/09/2009-------------------------------------------02
PPK: MADA G2 JITRA
NEGERI: KEDAH
MASALAH: SPPP – FAIL URUSNIAGA
[29/09/2009 11:11:02 AM] MADA_nor azlina binti haji aziz (g2 jitra): akum.slmt
hari raya...
[29/09/2009 11:11:47 AM] MADA_nor azlina binti haji aziz (g2 jitra): saya da
sikit masalah blh saya bertnaya?
[29/09/2009 11:12:00 AM] Meja Bantuan PHT 1_almi: wsalam..selamat hari raya juga
[29/09/2009 11:12:05 AM] Meja Bantuan PHT 1_almi: masalah apa tu
[29/09/2009 11:12:46 AM] MADA_nor azlina binti haji aziz (g2 jitra): mcm ni,saya
nk daftar urusniaga baru tp bila nk save dia naik error
[29/09/2009 11:13:01 AM] MADA_nor azlina binti haji aziz (g2 jitra): nape ye....
[29/09/2009 11:13:36 AM] Meja Bantuan PHT 1_almi: error macam mana tu
[29/09/2009 11:40:20 AM] MADA_nor azlina binti haji aziz (g2 jitra): saya buat
urusniaga,saya dah masuk kod akaun tp bila nk save dia arah masukkan kod akaun
lg....
[29/09/2009 11:41:26 AM] Meja Bantuan PHT 1_almi: betul ke kod akaun tu tak ada
sub2
[29/09/2009 11:41:35 AM] Meja Bantuan PHT 1_almi: kalau ada sub2 ambil yang
paling last
[29/09/2009 11:42:43 AM] MADA_nor azlina binti haji aziz (g2 jitra): sub?tajuk
kecil dia ke?
[29/09/2009 11:51:40 AM] Meja Bantuan PHT 1_almi: ye
[29/09/2009 11:57:55 AM] MADA_nor azlina binti haji aziz (g2 jitra): ok.time
kasih
[29/09/2009 11:58:13 AM] Meja Bantuan PHT 1_almi: sama2.
MASA: 47 MINIT
STATUS: SELESAI
------------------------------29/09/2009-------------------------------------------03
PPK: PPK PENGKALAN HULU
NEGERI: PERAK
MASALAH: SPPP – MASUKKAN AMAUN STOK AKHIR
[29/09/2009 11:36:57 AM] baharin63: a'kum
PAGE 11
2009
[29/09/2009 11:37:32 AM] baharin63: mcmana nak masuk amaun stok akhir
[29/09/2009 11:38:16 AM] Meja Bantuan PHT 1_almi: nak masukkan amaun stok akhir?
[29/09/2009 11:38:33 AM] Meja Bantuan PHT 1_almi: maksudnya macam mana tu?
[29/09/2009 11:38:40 AM] Meja Bantuan PHT 1_almi: masalah yang semalam tu ke?
[29/09/2009 11:39:17 AM] baharin63: ada dua cara kan, 1 sistem kira, lg satu kita
masuk jumlah stok secara manual
[29/09/2009 11:39:44 AM] baharin63: senarai kat sppp dgn manual x sama
[29/09/2009 11:40:30 AM] Meja Bantuan PHT 1_almi: mungkin baki awal tak sama atau
kemasukkan transaksi tak sama dengan manual
[29/09/2009 11:40:46 AM] Meja Bantuan PHT 1_almi: en baharin cuba tgk senarai
secara terperinci..
[29/09/2009 11:40:52 AM] Meja Bantuan PHT 1_almi: semak dengan manual..sama tak?
[29/09/2009 11:41:03 AM] baharin63: x sama
[29/09/2009 11:42:06 AM] baharin63: sppp >20k, manual 9k
[29/09/2009 11:42:53 AM] Meja Bantuan PHT 1_almi: pergerakan transaksi ok tak?
[29/09/2009 11:50:44 AM] baharin63: x semak lg
[29/09/2009 11:52:03 AM] baharin63: kalau masuk baki stok, kat nota x sama juml.
kat atas 84k, jumlah bawah 94k
[29/09/2009 11:53:38 AM] baharin63: nota akaun 94458.30, akaun gerakan 83696.97
[29/09/2009 11:54:28 AM] Meja Bantuan PHT 1_almi: sebelum buat penutupan akaun
tu, ada buka lejar stok dulu tak.?
[29/09/2009 11:54:41 AM] Meja Bantuan PHT 1_almi: kena buka lejar stok dulu
[29/09/2009 11:54:52 AM] Meja Bantuan PHT 1_almi: baru buat pengiraan
stok..insyaAllah akan sama
[29/09/2009 11:58:58 AM] baharin63: ok saya cek dulu
MASA: 36 MINIT
STATUS: SELESAI
------------------------------29/09/2009-------------------------------------------04
PPK: PPK BESERI
NEGERI: PERLIS
MASALAH: INSTALL SPPP
[29/09/2009 11:45:04 AM] PPK PERLIS_AMIR (beseri): ASKUM
[29/09/2009 11:46:21 AM] PPK PERLIS_AMIR (beseri): TADI SAYA ADA SKPE INA MINTA
TOLONG HANTAR INSTALL SISTEM PRIMARI 2.1
PHT
[29/09/2009 11:56:55 AM] PHT SP_Noorelina: saya anta byk kali dah kat skype
en.amir
[29/09/2009 11:57:01 AM] PHT SP_Noorelina: x dpt lagi kot
PHT
[29/09/2009 11:57:10 AM] PHT SP_Noorelina: dapat x en.amir
[29/09/2009 12:09:20 PM] PPK PERLIS_AMIR (beseri): BLM MASUK LAGI..
[29/09/2009 12:16:25 PM] PPK PERLIS_AMIR (beseri): LAMBAT BLUM RUN LAGI
[29/09/2009 12:16:53 PM] PPK PERLIS_AMIR (beseri): XPA SAYA ON SETIAP MASA CAM NE
[29/09/2009 12:36:06 PM] PPK PERLIS_AMIR (beseri): fail client.rar dgn sistem
sppp client berbeza ke?
[29/09/2009 12:51:35 PM] PHT SP_Noorelina: sama jugak en.amir
PHT
[29/09/2009 2:04:22 PM] PPK PERLIS_AMIR (beseri): ok....
[29/09/2009 2:04:38 PM] PPK PERLIS_AMIR (beseri): dah selesai install
[29/09/2009 2:04:43 PM] PHT SP_Noorelina: (y)
PAGE 12
2009
[29/09/2009 2:04:51 PM] PPK PERLIS_AMIR (beseri): (handshake)
[29/09/2009 2:04:59 PM] PHT SP_Noorelina: tq..
[29/09/2009 2:05:05 PM] PPK PERLIS_AMIR (beseri): tq
STATUS: SELESAI
------------------------------29/09/2009-------------------------------------------05
PPK: PPK SUNGAI BESAR
NEGERI: SELANGOR
MASALAH: SPPP – SIMPANAN KE BANK > TIADA CEK YANG BOLEH DIPROSES
[29/09/2009 12:40:19 PM] PPK SELANGOR_shaifulppk(sg.besar):
ASSALAMUALAIKUM...SELAMAT HARI RAYA
[29/09/2009 12:40:30 PM] PPK SELANGOR_shaifulppk(sg.besar): SORI LA GANGGU
SIKIT...
[29/09/2009 12:40:44 PM] *** PHT_Apai added PHT SP_Noorelina ***
[29/09/2009 12:42:41 PM] PPK SELANGOR_shaifulppk(sg.besar): BERKENAAN SATU RESIT
NI NO RESIT : RT080901653. TERIMAAN BAYARAN MELALUI CEK...MASALAHNYA BILA NAK
BUAT SIMPANAN KE BANK, SISTEM AKAN CAKAP TIADA CEK YANG BOLEH DI PROSES UNTUK
BANK INI. SAYA DAH BATAL RESIT NI DAN MASUK SEMULA....TAPI JADI MACAM TU JUGAK...
[29/09/2009 12:42:44 PM] PPK SELANGOR_shaifulppk(sg.besar): KENAPA YER
[29/09/2009 12:42:56 PM] PPK SELANGOR_shaifulppk(sg.besar): (whew)
[29/09/2009 12:43:00 PM] PPK SELANGOR_shaifulppk(sg.besar): TOLONG JAP
[29/09/2009 12:43:10 PM] PHT_Apai: mungkin ada no cek yang sama..
[29/09/2009 12:43:32 PM] PHT_Apai: cuba letak huruf d depan no cek
[29/09/2009 12:43:45 PM] PHT_Apai: ina boleh bantu en saiful ni
[29/09/2009 12:44:01 PM] PPK SELANGOR_shaifulppk(sg.besar): TOLONG JAP
[29/09/2009 12:44:49 PM] PHT SP_Noorelina: insyaallah..
[29/09/2009 12:45:21 PM | Edited 12:47:20 PM] PHT SP_Noorelina: bleh minta izin
masuk server dulu
[29/09/2009 12:48:12 PM] PPK SELANGOR_shaifulppk(sg.besar): BOLEH......
[29/09/2009 12:48:21 PM] PPK SELANGOR_shaifulppk(sg.besar): SILAKAN (y)
[29/09/2009 12:52:45 PM] PHT SP_Noorelina: bleh en shaiful tunjuk di server
[29/09/2009 12:52:57 PM] PHT SP_Noorelina: saya dah dapat masuk ke server sg
besar
[29/09/2009 12:56:21 PM] PPK SELANGOR_shaifulppk(sg.besar): ok
[29/09/2009 12:56:44 PM] PPK SELANGOR_shaifulppk(sg.besar): ada kat server ke ni?
[29/09/2009 12:56:56 PM] PHT SP_Noorelina: ada saya sedang tgk
[29/09/2009 12:58:10 PM] PPK SELANGOR_shaifulppk(sg.besar): mcm nie la
[29/09/2009 12:58:37 PM] PHT SP_Noorelina: simpanan ke bank tu Public bank ke?
[29/09/2009 1:03:43 PM] PPK SELANGOR_shaifulppk(sg.besar): a'a...public
[29/09/2009 1:05:02 PM] PPK SELANGOR_shaifulppk(sg.besar): ppk nie...kalau nak
sign in kat server jadi macam tu
[29/09/2009 1:05:15 PM] PPK SELANGOR_shaifulppk(sg.besar): kitaorang cancel e
[29/09/2009 1:05:23 PM] PHT SP_Noorelina: di pc client xde masalah mcm di server?
[29/09/2009 1:05:32 PM] PPK SELANGOR_shaifulppk(sg.besar): tak...
[29/09/2009 1:05:41 PM] PHT SP_Noorelina: sbb kalau mcm ni kena buat installasi
semula pada server ni..
[29/09/2009 1:05:44 PM] PPK SELANGOR_shaifulppk(sg.besar): it negeri ckp cancel
je
[29/09/2009 1:06:44 PM] PPK SELANGOR_shaifulppk(sg.besar): nak open ke?
[29/09/2009 1:06:55 PM] PHT SP_Noorelina: aah nak buka sistem semula
PAGE 13
2009
[29/09/2009 1:06:57 PM] PPK SELANGOR_shaifulppk(sg.besar): tak boleh cancel saja
ke
[29/09/2009 1:07:09 PM] PHT SP_Noorelina: en shaiful try cancel
[29/09/2009 1:08:02 PM] PPK SELANGOR_shaifulppk(sg.besar): sign on atas nama sapa
[29/09/2009 1:08:16 PM] PHT SP_Noorelina: saya nak masuk nama system
[29/09/2009 1:08:36 PM] PPK SELANGOR_shaifulppk(sg.besar): cuba masuk tgk
[29/09/2009 1:11:27 PM] PHT SP_Noorelina: minta semua tutup sistem dulu..saya nak
updet
[29/09/2009 1:17:57 PM] PPK SELANGOR_shaifulppk(sg.besar): sekejap ye...keluar
saja sistem kan tak payah shut down komputerkan
[29/09/2009 1:18:19 PM] PHT SP_Noorelina: ya..tgglkan ikon system saja di desktop
[29/09/2009 1:19:58 PM] PPK SELANGOR_shaifulppk(sg.besar): dah
[29/09/2009 4:23:08 PM] PHT SP_Noorelina: salam..en shaiful..
[29/09/2009 4:23:32 PM] PHT SP_Noorelina: masih ada masalah lagi nk rekod semula
resit terimaan tadi ke..?
[29/09/2009 4:24:37 PM] PHT SP_Noorelina: sbb bila saya try buat di pc mmg boleh
buat simpanan ke bank setelah saya hapus dan masuk semula restit terimaan
RT080901653
[29/09/2009 4:25:09 PM] PHT SP_Noorelina: [4:09:17 PM] PPK SG BESAR_Shaiful says:
kejap sy buat
[4:12:58 PM] PPK SG BESAR_Shaiful says: ok...
[4:13:02 PM] PPK SG BESAR_Shaiful says: dh boleh
[4:13:10 PM] PPK SG BESAR_Shaiful says: tq
(wave)
[29/09/2009 4:25:16 PM] PHT SP_Noorelina: welkam..
STATUS: SELESAI
------------------------------29/09/2009-------------------------------------------06 > 679 MINIT
PPK: PPK NAKA
NEGERI: KEDAH
MASALAH: SPPP – TAK BOLEH DAFTAR PENGHUTANG
[30/09/2009 9:20:36 AM] PPK KEDAH_NOR ASNIZAWATI
[30/09/2009 9:20:53 AM] Meja Bantuan PHT 1_almi:
pehutang x leh
simpanan kredit tp x masuk
dengan bil x boleh
daftar?
pehutang x
PAGE 14
(naka): asslam..................
wslm
(naka): nk tnye nape nk daftar
nak daftar penghutang tak boleh?
maksudnya macam mana tu
(naka): dah dftar kat sistem
(naka): nak buat nota hantaran
ada error ke?
(naka): x ada error apapun
saya tak faham kenapa tak boleh
(naka): leh tjuk cara nk daftar
simpanan dan kredit
2009
[30/09/2009 9:32:28 AM] Meja Bantuan PHT 1_almi: kemasukkan data
[30/09/2009 9:32:39 AM] Meja Bantuan PHT 1_almi: daftar maklumat krdit
[30/09/2009 9:32:52 AM] Meja Bantuan PHT 1_almi: klik ahli atau bukan ahli
[30/09/2009 9:33:01 AM] Meja Bantuan PHT 1_almi: f1
[30/09/2009 9:33:24 AM] Meja Bantuan PHT 1_almi: pilih kategori sama ada
ahli/bukan ahli/pelbagai
[30/09/2009 9:33:35 AM] Meja Bantuan PHT 1_almi: klik kemaskini
[30/09/2009 9:33:47 AM] Meja Bantuan PHT 1_almi: pilih projek yang berkaitan
[30/09/2009 9:33:55 AM] Meja Bantuan PHT 1_almi: ok> simpan
[30/09/2009 9:34:11 AM] Meja Bantuan PHT 1_almi: jangan lupa daftar
peserta/pembekal/pembeli juga
[30/09/2009 9:34:14 AM] PPK KEDAH_NOR ASNIZAWATI (naka): k
[30/09/2009 9:34:17 AM] Meja Bantuan PHT 1_almi: dalam pengurusan projek
[30/09/2009 9:36:01 AM] PPK KEDAH_NOR ASNIZAWATI (naka): nak buat hantaran dekat
jens urusniaga naik ralat sila daftar ahli /bukan ahli sebagai penghutang
[30/09/2009 9:36:53 AM] Meja Bantuan PHT 1_almi: dh daftar bawah projek tak..
[30/09/2009 9:37:25 AM] PPK KEDAH_NOR ASNIZAWATI (naka): dah daftar tp x boleh
le..
[30/09/2009 9:37:39 AM] Meja Bantuan PHT 1_almi: kenapa plk tak leh...
[30/09/2009 9:37:54 AM] Meja Bantuan PHT 1_almi: saya nak masuk sana tak leh sbb
sini hujan lebat internet slow
[30/09/2009 9:38:17 AM] PPK KEDAH_NOR ASNIZAWATI (naka): jenis urusniaga x boleh
tp dah daftar dkat maklumat krdit
[30/09/2009 9:39:01 AM] Meja Bantuan PHT 1_almi: jenis urusniaga tu kena daftar
dekat fail urusniaga
[30/09/2009 9:40:31 AM] Meja Bantuan PHT 1_almi: OK TAK?
[30/09/2009 9:40:44 AM] Meja Bantuan PHT 1_almi: saya masuk server sana..
[30/09/2009 9:40:56 AM] Meja Bantuan PHT 1_almi: boleh tunjuk masalah tu kat
saya..
[30/09/2009 9:45:17 AM] PPK KEDAH_NOR ASNIZAWATI (naka): kejap
[30/09/2009 9:48:12 AM] Meja Bantuan PHT 1_almi: try buat sekali lagi
[30/09/2009 9:48:22 AM] PPK KEDAH_NOR ASNIZAWATI (naka): ok.........
[30/09/2009 9:48:39 AM] Meja Bantuan PHT 1_almi: buat nh
[30/09/2009 9:48:46 AM] Meja Bantuan PHT 1_almi: yang tu saya dh simpan
[30/09/2009 9:48:54 AM] PPK KEDAH_NOR ASNIZAWATI (naka): k.nak cuba tgk
[30/09/2009 9:49:50 AM] PPK KEDAH_NOR ASNIZAWATI (naka): dah boleh buat....terima
kasih............
[30/09/2009 9:49:52 AM] Meja Bantuan PHT 1_almi: sama2.
MASA: 29 MINIT
STATUS: SELESAI
------------------------------30/09/2009-------------------------------------------01
PPK: PPK REPEK TELONG (AKAUN PPK BACHOK UTARA)
NEGERI: KLANTAN
MASALAH: SPPP – HAPUS DAFTAR PROJEK
[30/09/2009
[30/09/2009
raya..
[30/09/2009
[30/09/2009
ckit..
9:27:32 AM] PPK KELANTAN_Mazliyana2 (bachok utara): salam cik almi..
9:27:37 AM] PPK KELANTAN_Mazliyana2 (bachok utara): selamat ari
9:27:43 AM] Meja Bantuan PHT 1_almi: wsalam..
9:27:44 AM] PPK KELANTAN_Mazliyana2 (bachok utara): nk minta bantuan
PAGE 15
2009
[30/09/2009 9:27:52 AM] Meja Bantuan PHT 1_almi: selamat hari raya juga
[30/09/2009 9:28:10 AM] PPK KELANTAN_Mazliyana2 (bachok utara): sy berada di ppk
repek telong...
[30/09/2009 9:28:31 AM] PPK KELANTAN_Mazliyana2 (bachok utara): so nk minta masuk
server ppk repek telong ..
[30/09/2009 9:28:59 AM] PPK KELANTAN_Mazliyana2 (bachok utara): sbb sy dah cuba
pada akriviti projek di cni tp x leh nk padam..
[30/09/2009 9:29:20 AM] Meja Bantuan PHT 1_almi: kak nak hapus projek ke?
[30/09/2009 9:29:50 AM] Meja Bantuan PHT 1_almi: internet sini slow kak sbb cuaca
tak elok..takut tak lh masuk. tapi saya cuba
[30/09/2009 9:29:52 AM] PPK KELANTAN_Mazliyana2 (bachok utara): ya sbb ada dua
tajuk nama yg sama pd projek tu..
[30/09/2009 9:30:05 AM] Meja Bantuan PHT 1_almi: ada transaksi tak yang kak nak
hapus tu
[30/09/2009 9:30:17 AM] PPK KELANTAN_Mazliyana2 (bachok utara): ok try la dulu
sblm thari..
[30/09/2009 9:30:34 AM] PPK KELANTAN_Mazliyana2 (bachok utara): sbb sebelah ptg
sy balik kt ppk bachok semula..
[30/09/2009 9:31:42 AM] Meja Bantuan PHT 1_almi: ok. tq
[30/09/2009 9:55:15 AM] Meja Bantuan PHT 1_almi: salam kak..
[30/09/2009 9:59:48 AM] Meja Bantuan PHT 1_almi: (think)
[30/09/2009 11:05:07 AM] PPK KELANTAN_Mazliyana2 (bachok utara): sori g makan
kejap tadi
[30/09/2009 11:05:14 AM] PPK KELANTAN_Mazliyana2 (bachok utara): ok skrg boleh
masuk
[30/09/2009 11:06:55 AM] Meja Bantuan PHT 1_almi: projek apa tu kak
[30/09/2009 11:07:10 AM] Meja Bantuan PHT 1_almi: ada transaksi tak
[30/09/2009 11:08:09 AM] PPK KELANTAN_Mazliyana2 (bachok utara): projek jagung
[30/09/2009 11:09:41 AM] Meja Bantuan PHT 1_almi: ada transaksi tak?
[30/09/2009 11:09:48 AM] Meja Bantuan PHT 1_almi: atau baru tambah
[30/09/2009 11:10:05 AM] PPK KELANTAN_Mazliyana2 (bachok utara): baru tambah
tetapi dia kata ada transaksi dah..
[30/09/2009 11:10:39 AM] Meja Bantuan PHT 1_almi: jap..saya cuba masuk sana
[30/09/2009 11:27:59 AM] Meja Bantuan PHT 1_almi: kak saya dh masuk server sana..
[30/09/2009 11:28:12 AM] Meja Bantuan PHT 1_almi: ada sesiapa guna server ke?
[30/09/2009 11:28:16 AM] Meja Bantuan PHT 1_almi: saya nak pakai sekejap
[30/09/2009 11:31:07 AM] Meja Bantuan PHT 1_almi: jagung ada dua nak hapus yang
mana satu
[30/09/2009 11:32:12 AM] PPK KELANTAN_Mazliyana2 (bachok utara): projek jagung yg
no 2
[30/09/2009 11:32:46 AM] Meja Bantuan PHT 1_almi: hapus je kan?
[30/09/2009 11:32:54 AM] PPK KELANTAN_Mazliyana2 (bachok utara): aha..
[30/09/2009 11:33:01 AM] Meja Bantuan PHT 1_almi: tarikh 28/09/2009
[30/09/2009 11:33:10 AM] PPK KELANTAN_Mazliyana2 (bachok utara): tp x leh nk
hapus sbb transaksi dah ada
[30/09/2009 11:33:29 AM] PPK KELANTAN_Mazliyana2 (bachok utara): sedangkan belum
buat tranksasi...
[30/09/2009 11:33:39 AM] Meja Bantuan PHT 1_almi: mmg pun sbb dh ada projek tu.
[30/09/2009 11:35:37 AM] Meja Bantuan PHT 1_almi: ok dh..
[30/09/2009 11:36:00 AM] PPK KELANTAN_Mazliyana2 (bachok utara): ok..tq..
MASA: 2 JAM 9 MINIT
STATUS: SELESAI
PAGE 16
2009
------------------------------30/09/2009-------------------------------------------02
PPK: PPK BUKIT MERTAJAM
MASALAH: SPPP – KUNCI KIRA-KIRA TIADA STOK
[30/09/2009 11:24:28 AM] PHT_Apai: Selamat Hari Raya.ngapa di Kunci Kira2 Jul &
Ogos (1)tak ada stok (2)Nota A/C K.Kira2 pun tak ada stok.Pada Jun ,Mei ... stok
ada di KKira2.
[30/09/2009 11:24:32 AM] PHT_Apai: almi bantu
[30/09/2009 11:25:44 AM] Meja Bantuan PHT 1_almi: selamat pagi pn lee..
[30/09/2009 11:26:05 AM] Meja Bantuan PHT 1_almi: sekejap ye..nanti saya masuk
server sana..saya tgk remute ppk lain dulu
[30/09/2009 11:27:44 AM] PHT_Apai: Ina boleh bantu
[30/09/2009 11:27:49 AM] PHT SP_Noorelina: boleh...
[30/09/2009 11:28:17 AM] PHT SP_Noorelina: ni ppk bm ke..?
[30/09/2009 11:29:40 AM] PHT_Apai: (y)
[30/09/2009 12:29:13 PM] PHT SP_Noorelina: Pn Lee..bleh bagi jumlah stok akhir
pada bulan 7 untuk kedua2 projek
[30/09/2009 12:40:00 PM] PHT SP_Noorelina: ok..saya dah dpat stok akhir bg bulan
7 untuk projek input rm 40,091.35 & projek bank benih & semaian rm 1770.00
[30/09/2009 12:40:33 PM] PHT SP_Noorelina: saya ter'disconnect' server bm
[30/09/2009 12:41:39 PM] Lee Chee Meng: At. Akhir Jul BBL RM40091.35;Benih padi
RM1770.00.Ogos BBL 40071.35:B.Benih RM1770.00
[30/09/2009 12:58:31 PM] PHT SP_Noorelina: okey saya dah selesai..minta Pn Lee
buat semakan semula ya..
[30/09/2009 12:58:44 PM] PHT SP_Noorelina: maaf atas kelewatan sedikit...
STATUS: SELESAI
------------------------------30/09/2009-------------------------------------------03 > 252 MINIT
PAGE 17
JOHOR
JOHOR
JOHOR
JOHOR
JOHOR
JOHOR
JOHOR
JOHOR
JOHOR
JOHOR
JOHOR
JOHOR
JOHOR
KADA
KADA
KADA
KADA
KADA
KADA
KADA
KEDAH
KEDAH
KEDAH
KEDAH
KEDAH
KEDAH
KEDAH
KEDAH
KEDAH
KEDAH
MADA
NEGERI SEMBILAN
PAHANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
Group
Computer
Juruwang - PPK Labuan Utara
ppkserver - PPK Rengit New
PPKSERVER - PPK SIMPANG RENGGAM (1)
PPKSERVER JAYA PERINGAT
PPKLANGKAWI
PPKLANGKAWI
PPKLANGKAWI
PPKLANGKAWI
PPKLANGKAWI
PPKLANGKAWI
PPKLANGKAWI
PPKLANGKAWI
PPKLANGKAWI
SERVER - PPK KARANGAN
PPKC4SVR_kangkong
PPKSERVER - PPK Johol
PPKSERVER - PPK BENTA
PPK SERVER - BUKIT MERTAJAM
Email
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Session Start
09/10/2009 15:21:37
09/14/2009 09:35:12
09/14/2009 10:32:57
09/14/2009 11:04:28
09/29/2009 09:31:08
09/09/2009 08:43:29
09/14/2009 11:12:40
09/16/2009 12:06:24
09/16/2009 12:31:53
09/17/2009 09:45:22
09/17/2009 11:30:52
09/17/2009 11:52:09
09/28/2009 08:26:46
09/28/2009 14:37:35
09/03/2009 12:45:08
09/03/2009 12:50:06
09/03/2009 14:02:50
09/03/2009 16:01:53
09/03/2009 16:27:38
09/08/2009 08:57:07
09/08/2009 12:16:30
09/03/2009 08:38:01
09/03/2009 09:14:35
09/03/2009 10:09:32
09/03/2009 10:43:00
09/03/2009 16:21:49
09/03/2009 16:24:35
09/08/2009 09:51:02
09/08/2009 09:52:41
09/08/2009 09:58:22
09/08/2009 10:05:41
09/28/2009 09:16:42
09/08/2009 09:09:08
09/18/2009 10:09:26
09/03/2009 11:04:36
09/08/2009 11:04:26
09/08/2009 12:34:59
09/08/2009 12:45:10
09/09/2009 09:36:07
09/09/2009 10:18:07
09/30/2009 11:43:10
09/30/2009 11:46:51
Session End
09/10/2009 15:40:04
09/14/2009 10:28:19
09/14/2009 10:39:14
09/14/2009 11:12:23
09/29/2009 10:03:05
09/09/2009 08:56:12
09/14/2009 11:59:23
09/16/2009 12:30:07
09/16/2009 13:12:16
09/17/2009 10:45:39
09/17/2009 11:47:37
09/17/2009 11:53:25
09/28/2009 09:06:44
09/28/2009 14:51:20
09/03/2009 12:47:10
09/03/2009 13:07:24
09/03/2009 14:38:11
09/03/2009 16:19:23
09/03/2009 16:54:02
09/08/2009 09:23:04
09/08/2009 12:35:24
09/03/2009 09:12:02
09/03/2009 09:23:52
09/03/2009 10:24:22
09/03/2009 11:10:37
09/03/2009 16:22:56
09/03/2009 17:18:14
09/08/2009 09:54:05
09/08/2009 09:58:11
09/08/2009 10:12:11
09/08/2009 10:29:52
09/28/2009 09:40:44
09/08/2009 09:24:33
09/18/2009 10:39:56
09/03/2009 12:33:23
09/08/2009 12:06:18
09/08/2009 12:46:21
09/08/2009 12:50:43
09/09/2009 09:42:34
09/09/2009 10:31:59
09/30/2009 11:46:03
09/30/2009 11:50:00
Duration (s)
1107
3187
377
475
1917
763
2803
1423
2423
3617
1005
76
2398
825
122
1038
2121
1050
1584
1557
1134
2041
557
890
1657
67
3219
183
330
829
1451
1442
925
1830
5327
3712
682
333
387
832
173
189
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PENANG
PERAK
PERAK
PERAK
PERAK
PERAK
PERAK
PERAK
PERAK
PERAK
PERAK
PERAK
PERAK
PERAK
PERAK
PPKSERVER - PPK Tasek
PPKSERVER_SGACHEH
PPKSERVER_SGACHEH
PPKSERVER_SGACHEH
PPKSERVER_SGACHEH
PPKSERVER_SGACHEH
PPKSERVER_SGACHEH
PPKSERVER_SGACHEH
PPKSERVER_SGACHEH
PPKSERVER_SGACHEH
PPKSERVER_SGACHEH
PPKSERVER_SGACHEH
PPKSERVER_SGACHEH
PPKSERVER_SGACHEH
PPKSERVER_SGACHEH
PPKSERVER_SGACHEH
PPKSERVER_SGACHEH
PPKSERVER_SGACHEH
PPKSERVER_SGACHEH
PPKSERVER_SGACHEH
SERVER - Lahar Bubu
SERVER - Lahar Bubu
SERVERPENAGA
PPKSERVER-Bagan_Tiang
SERVER(pengkalan hulu)
SERVER_PPKTGPIANDANG
SERVER-Batu_Kurau
SERVER-Batu_Kurau
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
09/30/2009 12:05:55
09/30/2009 12:08:09
09/30/2009 12:43:44
09/10/2009 12:56:59
09/11/2009 08:56:55
09/15/2009 09:27:18
09/15/2009 12:38:38
09/15/2009 13:11:14
09/15/2009 13:17:57
09/15/2009 13:23:15
09/15/2009 14:42:53
09/15/2009 14:44:42
09/15/2009 14:47:21
09/09/2009 14:34:04
09/10/2009 11:16:28
09/10/2009 12:01:50
09/10/2009 16:17:46
09/11/2009 08:58:18
09/11/2009 09:03:35
09/11/2009 09:06:10
09/11/2009 09:08:38
09/11/2009 09:28:22
09/11/2009 09:46:05
09/11/2009 10:18:16
09/11/2009 14:36:37
09/14/2009 10:37:05
09/14/2009 10:49:32
09/14/2009 14:25:41
09/14/2009 14:30:04
09/14/2009 15:15:46
09/14/2009 15:31:21
09/15/2009 13:02:50
09/11/2009 09:17:17
09/11/2009 09:26:51
09/10/2009 09:38:39
09/16/2009 15:41:54
09/28/2009 10:20:30
09/28/2009 11:25:11
09/28/2009 09:37:43
09/01/2009 11:21:30
09/01/2009 11:28:50
09/01/2009 11:32:05
09/01/2009 12:12:01
09/01/2009 12:20:09
09/01/2009 12:25:23
09/01/2009 13:09:05
09/01/2009 13:20:20
09/03/2009 12:42:27
09/04/2009 11:39:40
09/30/2009 12:07:57
09/30/2009 12:38:46
09/30/2009 12:59:21
09/10/2009 13:17:00
09/11/2009 09:04:03
09/15/2009 09:44:37
09/15/2009 13:11:41
09/15/2009 13:14:31
09/15/2009 13:20:43
09/15/2009 14:40:33
09/15/2009 14:44:00
09/15/2009 14:46:07
09/15/2009 15:37:25
09/09/2009 16:33:57
09/10/2009 11:27:36
09/10/2009 12:54:24
09/10/2009 16:25:18
09/11/2009 09:04:01
09/11/2009 09:04:02
09/11/2009 09:08:16
09/11/2009 09:10:31
09/11/2009 09:29:46
09/11/2009 09:47:14
09/11/2009 11:31:51
09/11/2009 14:49:35
09/14/2009 10:42:05
09/14/2009 12:34:31
09/14/2009 14:27:17
09/14/2009 15:13:19
09/14/2009 15:31:41
09/14/2009 15:44:16
09/15/2009 13:10:18
09/11/2009 09:20:31
09/11/2009 09:38:33
09/10/2009 09:46:03
09/16/2009 16:13:15
09/28/2009 11:18:00
09/28/2009 12:40:24
09/28/2009 09:56:04
09/01/2009 11:26:35
09/01/2009 11:29:20
09/01/2009 12:19:42
09/01/2009 12:14:54
09/01/2009 12:20:10
09/01/2009 12:56:16
09/01/2009 13:18:04
09/01/2009 13:41:33
09/03/2009 13:17:27
09/04/2009 13:51:48
122
1837
937
1201
428
1039
1983
197
166
4638
67
85
3004
7193
668
3154
452
343
27
126
113
84
69
4415
778
300
6299
96
2595
955
775
448
194
702
444
1881
3450
4513
1101
305
30
2857
173
1
1853
539
1273
2100
7928
PERAK
PERAK
PERAK
PERAK
PERLIS
PERLIS
PERLIS
PERLIS
PERLIS
PERLIS
PERLIS
PERLIS
PERLIS
PERLIS
PERLIS
PERLIS
SABAH
SABAH
SABAH
SABAH
SABAH
SABAH
SABAH
SABAH
SELANGOR
SELANGOR
SELANGOR
SELANGOR
SELANGOR
SELANGOR
SERVER-Batu_Kurau
SERVER-Batu_Kurau
SERVER-Batu_Kurau
SERVER-Batu_Kurau
PPKSERVER -Titi Tinggi
PPKSERVER(MATA AYER)
PPKSERVER(MATA AYER)
PPKSERVER_BINTONG
PPKSERVER_BINTONG
PPKSERVER_BINTONG
PPKSERVER_BINTONG
PPKSERVER_BINTONG
PPKSERVER_BINTONG
PPKSERVER_PPKPAYA
PPKSERVER_PPKPAYA
PPKSERVER-Pdg_Siding
PPKSERVER - KINABALU
PPKSERVER - PPK Tawau
PPKSERVER - PPK SGBESAR
PPKSERVER - PPN SELANGOR
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
09/04/2009 15:30:16
09/08/2009 14:34:19
09/08/2009 14:45:30
09/08/2009 15:12:46
09/11/2009 08:53:22
09/04/2009 11:45:22
09/10/2009 09:25:20
09/08/2009 15:59:38
09/10/2009 09:58:31
09/10/2009 10:03:24
09/30/2009 12:43:12
09/30/2009 15:20:51
09/30/2009 16:50:56
09/09/2009 10:30:56
09/09/2009 10:49:03
09/09/2009 13:10:01
09/10/2009 10:53:44
09/11/2009 08:43:31
09/11/2009 09:02:33
09/11/2009 10:54:15
09/15/2009 08:38:26
09/08/2009 11:51:37
09/08/2009 12:12:52
09/15/2009 10:54:35
09/29/2009 12:50:41
09/29/2009 14:04:04
09/29/2009 14:05:42
09/29/2009 14:25:27
09/29/2009 14:36:19
09/04/2009 12:03:23
09/04/2009 16:30:28
09/08/2009 14:43:13
09/08/2009 15:08:24
09/08/2009 16:22:55
09/11/2009 08:57:26
09/04/2009 12:46:32
09/10/2009 09:30:23
09/08/2009 16:04:43
09/10/2009 10:00:33
09/10/2009 10:07:26
09/30/2009 13:04:25
09/30/2009 16:35:28
09/30/2009 17:07:41
09/09/2009 10:32:58
09/09/2009 10:58:04
09/09/2009 13:18:18
09/10/2009 11:26:23
09/11/2009 09:01:22
09/11/2009 09:21:47
09/11/2009 11:25:10
09/15/2009 09:14:16
09/08/2009 12:13:08
09/08/2009 12:13:08
09/15/2009 11:31:22
09/29/2009 13:44:04
09/29/2009 14:06:06
09/29/2009 14:10:57
09/29/2009 14:27:29
09/29/2009 15:11:02
09/04/2009 12:27:29
3612
534
1374
4209
244
3670
303
305
122
242
1273
4477
1005
122
541
497
1959
1071
1154
1855
2150
1291
16
2207
3203
122
315
122
2083
1446

binded ams 2009 - se..

Transcription

Similar documents

- Penulisan rencana kenaikkan pangkat dan KGB

queen`s university - School of Environmental Engineering

Perkara II - Hal Ehwal Akademik

sistem aplikasi yang dibekalkan oleh peladang heitech sdn bhd

Rumah Tangga 1

La lira, la penna e la stampa

persatuan geologi malaysia - Geological Society of Malaysia

PDFa jaitsi - Euskaltzaindia

Untitled - euskerazaleak

Permainan Tradisional [Wau]_