2016 Directory of Services - Behavioral Health Center of Nueces

Directory of
Services
Working Together for Better Lives!
2016
MISSION
Wo rking Toget her fo r Be tte r Lives
VISION
Nu ec es Count y is a co mmu nit y wh er e individual s a nd fa mi li es
a cqui re th e kno wl edge , skills and suppo rt to pa rti cip ate
me a n ingfull y in so ciet y.
VALUES
R esp ect ● Dignity ● In teg rit y ● Ex cell enc e ● C re ativit y ●
R esults ● P rof ession al Dev elop me nt ● Custo me r S er vic e
Board of Trustees
Members are appointed by the Nueces County Commissioners Court:
Dr. Tony Diaz – Chair, Abel Alonzo – Vice Chair, Pamela Brower – Treasurer,
Alicia Cuellar – Secretary, John Jackson, Linda Fallwell-Stover, Carolyn Wilson, Rachel Cox and
Elsa Adams
Foundation Board of Directors
The Foundation is a non-profit corporation with the purpose to assist
and support the Center to further its mission. Members:
Tim Clower – Chair, Jimmy Rodriguez– Vice Chair, Dr. Eve Layman – Treasurer, Lamont Taylor,
Gina Prince and Vicki Garza
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Table of Contents
ADMINISTRATION
(361) 886-6900
1630 South Brownlee Blvd.
Corpus Christi, TX 78404
JOB LINE
(361) 886-6918
PSYCHIATRIC CRISIS
HOTLINE
1-888-767-4493
ADULT
MENTAL HEALTH
SERVICES
(361) 886-6970
CHILDREN
MENTAL HEALTH
SERVICES
(361) 851-6726
EARLY CHILDHOOD
INTERVENTION
SERVICES
(birth to age 3)
(361) 980-9652
INTELLECTUAL
DISABILITIES
SERVICES
(361) 884-9854
CRISIS
INTERVENTION
FEES AND CHARGES

Fees are determined by
Sliding Scale.

Medicaid and Chip accepted.

Some private insurances
accepted.
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Administration
BOARD OF TRUSTEES
Dr. Tony Diaz
Chair
Diane Lowrance
Chief Executive Officer
Daniela Badea-Mic, MD
Chief Medical Officer
Diane Lowrance has served as
Chief Executive Officer since 2004 and
is responsible for managing the
delivery of services to nearly 10,000
individuals per year. She develops and
manages a $22 million annual budget,
oversees human resources for 350
employees and contractors, ensures
compliance with regulations and
standards, and represents the center in
community activities and events. She
serves as a member of the Rotary Club,
as Board member of Charlie’s Place
Recovery Center and the Miracle
League of Corpus Christi.
Dr. Daniela Badea-Mic, Medical
Director, has worked with the Center
since 1994. She graduated medical
school from the University of Craiova
in Romania. She obtained her
psychiatric specialty from Connecticut
Valley Hospital, affiliated with Yale
University School of Medicine,
Department of Psychiatry, where she
was elected Chief Resident from 1991
– 1993.
Abel Alonzo
Vice Chair
Alicia G. Cuellar
Secretary
Pam Brower
Treasurer
John E. Jackson
Linda Fallwell-Stover
Rachel Cox
Elsa Adams
Carolyn Wilson
Diane Lowrance
Chief Executive Officer
FOUNDATION BOARD
OF DIRECTORS
Tim Clower
Chair
Jimmy Rodriguez
Vice Chair
Dr. Eve Layman
Treasurer
Lamont Taylor
Gina K. Prince
Vicki Garza
FOLLOW US
www.bhcnc.org
@BHCNC
@join_bhc
@join_bhc
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Lowrance is a native of the Corpus
Christi area. She holds a Master of
Arts degree in Psychology and a
Bachelor of Arts degree in Psychology
from Texas A&M University Corpus
Christi; is a Licensed Psychologist
Associate and Licensed Professional
Counselor.
Dr. Badea-Mic is a Diplomat of the
American Board of Psychiatry and
Neurology and a fellow of the
American Psychiatric Association. She
has held prominent positions in her
many years of experience, including
leadership positions in both inpatient
and outpatient treatment programs.
Crisis Intervention
1546 S. Brownlee Blvd. | 361-886-6970
Psychiatric Crisis Hotline
1-888-767-4493
Crisis Hotline/Screening & Intervention – A continuously staffed telephone service available
24-hours a day, seven days a week to provide information, support, and referrals to individuals experiencing
a psychiatric crisis. Screenings are conducted by telephone or face-to-face by a qualified professional to
determine the need for an in-depth assessment. Consultation with a psychiatrist is available based on the
seriousness of the crisis. Referrals to services are made as needed.
Mobile Crisis Outreach Team – Crisis services including follow-up and relapse prevention are
provided to individuals experiencing crises. Services are designed to reach individuals at their place of
residence, school and/or other community-based safe locations, 24 hours per day, 365 days per year. The
Mobile Crisis Outreach Team may transport an individual for the purpose of obtaining crisis services or if
the Team determines the person cannot be transported safely, staff may arrange for or coordinate
transportation with law enforcement.
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Mental Health Services
1546 S. Brownlee Blvd. | 361-886-6970
Intake/Assessment/Referral – The first step for adults who wish to receive or who are referred for
mental health services is an assessment by qualified professionals. Necessary documentation including
evaluations and treatment plans are completed. Service recommendations/assignments are made considering
needs and preferences. Individuals who do not qualify for admission to services are referred to other
community resources. Persons interested in services must show proof of residency, photo identification, and
verification of any third party insurance coverage, if available.
Assertive Community Treatment (ACT) – An evidenced based, intensive community-based
psychosocial rehabilitation service provided to individuals with severe and persistent mental illnesses who
have a history of multiple psychiatric hospitalizations, chronic homelessness, and involvement with the
judicial system. The program provides an interdisciplinary treatment team which consists of a dedicated
psychiatrist, nurses, peer specialist, and Rehab Teachers to assist individuals in obtaining and maintaining
independence within our community. Staff provide education about mental illness, training on how to
decrease and manage symptoms using the evidenced based Illness Management and Recovery Curricula.
Services may also include individualized assistance in finding and maintaining community-based housing.
Assertive Rehabilitation Treatment (ART) – Provides continuity of care for special needs offenders
leaving the Texas Department of Criminal Justice Correctional Institutions. In addition, ART provides
intensive and transitional case management programs for special needs offenders on probation or parole
living in the community. These programs pair a specially trained qualified mental health professional with a
specialized criminal justice supervision officer to provide a hybrid model of criminal justice supervision and
mental health care focused on diversion and extended community tenure. Services include: case management,
psychiatric services, rehabilitative skills training, individual or group counseling, and pre-release screening.
Integrated Health – Primary medical care services, psychiatric services and screening for substance use
disorders are available for adults upon referral. Persons diagnosed with chronic medical conditions such as
high blood pressure and diabetes as well as a mental health disorder are eligible for services. Providers
coordinate and collaborate in care decisions to provide the best integrated care and promote overall health and
wellness.
Patient Navigation Services – The navigator assists clients who are enrolled in mental health services
and are eligible for primary care services. The navigator coordinates health care, tracks client care, and
provides health education, guiding the client through an integrated health care delivery system. The goal is to
connect patients to primary care as well as to divert non-urgent care from the Emergency Department to
site-appropriate locations.
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Psychosocial Rehabilitation – Provides education about mental illness, training on how to decrease and
manage symptoms, reduces relapse and hospitalizations while increasing quality of life. Our staff work in
collaboration with those we serve utilizing the evidenced based Illness Management and Recovery curricula.
Services include community and office based individual and group training which focuses on goals for
recovery as defined by those we serve. Staff assist individuals in developing their natural supports,
community resources, and personal strengths so that individuals can live the life they desire. Services may
also include individualized assistance in obtaining and maintaining community-based housing.
Mental Health First Aid – An 8 hour training course that teaches course participants how to help
someone who is developing a mental health problem or experiencing a mental health crisis. Course
participants learn how to identify, understand, and respond to signs of mental illnesses and addictions. The
course is delivered by certified Mental Health First Aid (MHFA) USA instructors who complete a 5-day
training and meet certification requirements. There are two courses available: Adult MHFA and Youth
MHFA. Each course teaches: risk factors, introduces the 5 step action plan, and provides resources.
Routine Case Management and Skills Training – Case Managers assist individuals in gaining
access to medical, social, educational, and other community based resources. These services and support help
increase quality of life, independence, and community connection. Service activities include individualized
recovery planning which focuses on the goals the individual develops for themselves in collaboration with
staff, education about mental illness, skills training in symptom management, budgeting, housing, and
employment. Services may also include individualized assistance in obtaining and maintaining
community-based housing.
Supported Employment – The goal is to secure and maintain employment for individuals with a mental
illness. Service activities include providing individualized assistance in choosing and obtaining employment,
integrated work sites in regular community jobs, and long-term supports provided by identified staff which
will assist individuals in keeping employment and/or finding another job as necessary. Additional services
include job readiness, job interview training, job coaching, job search, job development and follow-up with
the individual and the employer.
Cognitive Behavioral Therapy – Counseling services for short-term counseling needs are available to
eligible individuals based on diagnosis and assessment.
Medication Management – Provides physician services to prescribe and maintain medications. Services
also include medication monitoring and education to better treat and inform the person of the need for
continuous treatment.
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Crime Victims Services – 1626 S. Brownlee, 361-886-1367
Counseling, support, and education are provided to victims of crime. The services are funded by a grant from
the Office of the Attorney General of Texas.
Projects for Assistance in Transition from Homelessness (PATH) – 1626 S. Brownlee, 361-886-1357
Identifies homeless individuals who have a mental illness and to link them to ongoing mental health services.
Services include outreach screening, diagnostic assessment, treatment and assistance with housing needs. Staff
provide services in the community where people who are homeless can be reached.
Veteran Support Services – 1626 S. Brownlee, 361-886-1086
Initiates, enhances, and expands the availability of, access to, and outreach and awareness for
community-based behavioral health supports and services for veterans. Facilitates the establishment of veteranfacilitated peer-to-peer support groups for behavioral health issues utilizing BRING EVERYONE IN THE
ZONE curriculum-based training. Provides community resource coordination related to basic needs (e.g. food,
shelter, clothing, employment, mental health, physical health) for veterans.
Crisis Respite – “Pathways” Home – 1642 S. Brownlee, 361-886-6938
Provides twenty-four hour respite and crisis intervention/prevention services. The goal is to provide support
during crisis situations, to provide support after hospitalizations and to prevent hospitalizations when not
medically necessary. Services are provided in a non-medical setting to assist persons in managing their crisis
situation and to help them return to community living as soon as possible.
Peer-Run Day Center – 1602 10th Street
Certified Peer Specialists provide open access to support and resources on a daily basis at the Peer-Run Day
Center. Services and support offered include: Whole Health and Resiliency groups, exercise, computer
resources, and health education.
Robstown Clinic – 102 N. Fourth Street, Robstown, TX, 361-387-3588
Provides services to people that are eligible and residing in the western portion of Nueces County. Services
include: assessments, psychiatric services, psychiatric medications, nursing services, service coordination,
rehabilitative services and counseling services for adults and children.
Youth Services
Services for Youth ages 3-17 – 3733 S. Port, 361-851-6726
Mental Health Services are available for children & adolescents. An assessment is completed by a licensed
professional to access a comprehensive array of behavioral health services that are designed to improve a
child’s functioning and reduce symptoms associated with behavioral and emotional disorders. Services
include: assessment, medication training and support, parent support groups, family partner, psychiatric
evaluation, pharmacological management, counseling, skills training and development, case management,
crisis intervention and inpatient crisis stabilization.
Youth Empowerment Services (YES) Waiver – 3733 S. Port, 1-844-253-4947
A Medicaid Home and Community-Based Services Waiver that allows for more flexibility in the funding of
intensive community-based services to assist children and adolescents with severe emotional disturbance to
live in the community with their families. To obtain more information or to get registered on the inquiry list for
Nueces County, please call 1-844-253-4947.
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Intellectual & Developmental
Disability Services
1233 Agnes | 361-884-9854
Intake & Assessment – Services available for individuals ages three and older. An assessment is
conducted to determine eligibility for services. Assessments conducted in the school setting may be reviewed
to assist with the determination of eligibility.
Continuity of Care – Monitors discharges from state supported living centers, state hospitals and nursing
homes. Coordinates enrollments for Medicaid Waiver programs and maintains the county-wide waiting list
for Home and Community Services.
Community Living Options Information Process (CLOIP) – This grant funded program
provides information, education, and community tours to adult individuals residing at the Corpus Christi State
Supported Living Center. Each resident and their legal authorized representative is provided with information
related to community living options. The CLOIP department works to minimize any conflict of interest
between the Corpus Christi State Supported Living Center and community living option preferences.
Community Supports/Community Training – Provides individualized activities consistent with the
person-directed plan, provided in the home and at various community locations as appropriate. Provides
habilitation and support activities to improve the ability to perform daily living activities. Includes support
services to the family to help preserve the family unity and prevent or limit out-of-home placement.
Respite – Provides short-term relief services for the unpaid caregiver when the caregiver is temporarily
unavailable to provide support. Respite also provides personal assistance in daily living activities, functional
living tasks, and supervision for safety and security. This service includes habilitation activities, social
interaction, participation in leisure activities, and use of natural supports and typical community services
available to all people.
Service Coordination – A person-directed process to link, coordinate services, and support people to
achieve their personal outcomes. Service Coordination includes writing, reviewing, revising, implementing
and monitoring the plan of services and supports. Service Coordinators assist people in securing and
maintaining services in the community including education, training, transportation, specialized therapies,
advocacy, food, clothing, financial assistance and crisis management. Service Coordination is also provided
for individuals enrolled in the Texas Home Living and the Home and Community Based Services Medicaid
waiver program.
Community First Choice – Assists individuals with living in the community in a setting of their choice
by providing a variety of services such as personal assistance with daily living skills, habilitation services to
help them to care for themselves, emergency response services, and support for persons who choose to select
and manage their own attendants. Waiver services such as Home and Community Based Services supported
home living and Texas Home Living community support services will transition to Community First Choice.
Dual Diagnosis Response and Treatment Clinic – The goal is to strengthen services for individuals
who have both IDD and complex medical/behavioral health needs as they transition to community settings.
Provides enhanced services for individuals with intellectual and developmental disabilities (IDD) who are
transitioning from institutional settings, including State Supported Living Centers and nursing facilities.
Money Follows the Person (MFP) – Provides assistance to contracted local intellectual and
developmental disabilities authorities (LIDDAs), Home and Community-based Services (HCS) program
providers and Texas Home Living (TxHmL) program providers in supporting individuals with both IDD and
complex medical/behavioral health needs. These individuals are transitioning from or at risk of being sent to
institutional settings including State Supported Living Centers and nursing facilities.
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1620 S. Brownlee Blvd. | 361-884-9854
Home & Community-Based Services (HCS) – Supports eligible individuals in a foster care or
supported home living setting. Offers a full array of services based on the needs of the person, including day
habilitation, supported home living, behavioral supports and respite services. Encourages personal choice
and maximum level of independence while using natural supports to achieve goals.
Texas Home Living Services – Services similar to those offered in the Home & Community Services
Program (as listed above). Residential services are not allowed.
Specialized Therapies – Services include assessments and treatment by licensed or certified
professionals. The services available include medication clinic, nursing services, counseling and behavioral
supports.
Advance Employment Services – 1625 10th Street, 361-886-6955
Provides services that are designed to meet the vocational goals of each participant.
Vocational Training – is provided on site and in the community to enable the individual to obtain
employment.
Employment Assistance – assists the individual to locate paid individualized competitive employment in the
community by helping him/her identify employment preferences, job skills, work requirements and conditions,
and prospective employers offering employment compatible with the individual’s identified preferences, skills,
and requirements. The goal is to match the person’s skills with their desired career and develop natural
supports in the work environment.
Supportive Employment – is competitive employment in an integrated setting with on-going individualized
support services consistent with the individual’s person-directed plan. The service includes supervision and
training, essential to sustain paid competitive work by an individual.
The Center operates and manages Ability One contracts with the Corpus Christi Army Depot and Army
Reserve, and Texas Industries for the Blind and Handicapped contracts with the Texas Department of
Transportation which provide paid training and employment opportunities for persons with disabilities.
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Early Childhood
Intervention Services
212 Staples St. | 361-980-9652
Who is eligible for ECI Services? – Children birth to three years of age who have a qualifying medical
diagnosis or show a 25% developmental delay that affects functioning in one or more areas of development.
How are ECI Services Determined? – An interdisciplinary team conducts a comprehensive evaluation
to determine eligibility. If eligible, services are offered in a community setting or in a child’s home to develop
cognitive, social/emotional, motor, self-help, and communication skills.
What Services are offered? – Licensed or credentialed professionals provide: Speech Therapy,
Occupational Therapy, Physical Therapy as well as nutrition, and psychological services according to the
individual child’s needs. Service Coordination is provided to all eligible children and families. Additional
services include family support, groups, educational classes, and counseling. Transportation is available when
necessary.
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Psychiatric Crisis Hotline
1-888-767-4493