OVerseas 2016 - DeNure Tours

O V e r s e a s 2016
Salzburg, Austria
Overseas
Tours
Why our Guests Love it!
Activity Levels
Regardless of the destination, all of our tours have the same
things in common. They offer fascinating sights to explore at a
comfortable pace, and they have all been created specifically
for the ‘young at heart.’
Easy
Tours include daily sightseeing to area attractions, capturing
many of the highlights you would expect to see on your holiday.
You will also be pleasantly surprised with some of the extras
we have included. Our crew of experienced Tour Directors
and Drivers are happy to share their knowledge to make your
trip memorable and interesting. Every step of your trip is wellplanned so that your experience is worry-free.
Table of Contents
Activity Levels............................................................ 2
Connections Program................................................. 4
Denuros Travel Rewards............................................. 22
Important Details........................................................ 24
Payment & Cancellation Information........................... 23
Travel Insurance........................................................ 19
Ways to Save.............................................................. 3
Cruising
Grand Tour of Italy (15 Days)...................................... 20
NEW: Irish Garden Tour (14 Days).............................. 12
NEW: Lake District & Yorkshire Dales (13 Days)......... 14
NEW: Outlander Tour of Scotland (14 Days)............... 10
NEW: Scottish Highlands & Islands (14 Days)............ 8
NEW: Swiss & Austrian Interlude (12 Days)................ 16
Taste of Europe (14 Days).......................................... 18
NEW: The Year of the English Garden (14 Days)......... 6
2017 Sneak Peek: Vimy Ridge: 100th Anniversary.... 5
For more information on any of
our Overseas Tours contact your
local travel professional or visit
www.denuretours.com.
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1 2 3 4 5
This is a relaxed type of stay-put holiday where you can choose
to relax in your hotel room, and/or enjoy a day on your own. Our
Winter Longstay destinations fall into this category, although many
participants take part in more demanding optional activities.
Moderately Easy
1 2 3 4 5
Travellers could be required to walk a distance of up to 500
metres (1,600 feet) on fairly level terrain. Walking one flight of
stairs with railings may be necessary. There is time during the day
for you to rest on your own. Ocean cruising would fall into this
category, although participants may take part in more demanding
excursions if they choose.
Moderate
1 2 3 4 5
Travellers will occasionally have to walk on uneven surfaces or
get on and off boats or trains. Tours on the itinerary may include
periods of up to an hour of walking at a gentle pace. There may
also be a few one-night stays, but often the majority of your trip
is spent in just a handful of hotels. Most of our North American
sightseeing tours fall into this category.
Moderately Challenging
1 2 3 4 5
Travellers could be required to walk on uneven surfaces
regularly, and the day could be busy with activities from morning
until evening. Any daytime rest is taken while travelling on the
motorcoach from one attraction to another. There may also be a
number of one-night stays that necessitate the need to pack up
each morning. Many of our overseas tours fall into this category.
Challenging
1 2 3 4 5
These destinations offer very limited accessibility and guests
can expect to experience uneven surfaces (i.e. cobblestones) or
hilly ground on a regular basis. This level applies to many of our
overseas tours as many historical landmarks tend to demand
greater effort to reach. This also applies to our Newfoundland
tours as accessibility options are scarce in some remote areas.
Ways to
Save
Book Early
Touring & Cruise Vacations: Enjoy savings of up to $200 per
person if you book your vacation before the early booking dates
that are noted on each tour itinerary. This offer can be combined
with denuros redemption and the “Take Multiple Vacations in
2016” promotion.
Winter Longstays: Book a longstay vacation to Florida or Myrtle
Beach 6 months in advance and save! On a trip that is 24 days
or longer, save $75 per person. On a 17-day trip, save $50 per
person, and on a 10-day trip, save $25 per person. This offer can
be combined with denuros redemption and the “Take Multiple
Vacations in 2016” promotion.
Children Travel
for Free
Travel by DeNureTours motorcoach to your longstay vacation
in Daytona Beach in August 2016, and you can bring your
youngsters for no charge! The recommended age is 8 – 16 years.
One child per paying adult, maximum 4 people per room. Adults
must be at least 25 years of age. This offer cannot be combined
with other Travel With Family group discounts and adults must be
paying guests, not redeeming denuros for a FREE trip.
Solo Travellers
Take Multiple Vacations
in 2016
On Cruises or Touring Vacations, you can sign up for our Twin
Share Program. Call early to have your name listed and increase
your chances of finding a suitable match. This program is not
available for Winter Longstay vacations to Florida or Myrtle Beach.
Book two or more trips (each a minimum of 7 days in duration)
and save $50 per person for each of the second, third and fourth
trips. This can be combined with ‘Book Early’ savings, and denuros
redemption. A separate deposit is required for each reservation, but
this does not apply to free trips acquired with denuros.
Redeem denuro Travel
Rewards
Travel with Friends
or Family
When you travel with DeNureTours you earn and accumulate
denuros. If you have accumulated enough denuros to cover the
entire cost of a trip, you can use denuros as payment for a FREE
trip. Or, redeem your denuros to reduce the cost of your vacation
by 5%, up to a maximum of $100 per person. See page 22 for
more information about denuro Travel Rewards.
Organize a family reunion or get-together with friends. Share the
savings or treat one of the guests to a FREE seat.
Book 8 paying guests, and get 50% off the 8th twin fare*
OR
Book 15 paying guests and the 16th place is FREE*
For larger groups, customize your own tour for greater savings!
*Base twin fare, not including flights, cruises, or HST.
Refer a Friend
When you refer a friend who subsequently travels with
DeNureTours, we reward you with 50 denuros that can be used
for $50 in future savings.
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Connections
A Door-to-Door Taxi Service
or Pre-tour Hotel
Option 1:
Taxi
Begin your vacation
refreshed and free of
stress. The Connections
Program is unique to
DeNureTours and lets you
decide how best to start your
holidays. Choose one of
the following options:
We will arrange
complimentary door to
door taxi service (where
available) from your home to
the nearest pickup point, or the
Toronto Pearson International Airport.
Option 2:
Complimentary
Accommodation
Complimentary accommodation the night prior to your
trip is offered if you reside outside of our designated
complimentary pickup areas, or if you are flying into Toronto
to join one of our vacations. For the convenience of out-ofprovince guests, or guests from communities outside the
door-to-door taxi service range, complimentary overnight
accommodation is offered at a Toronto airport hotel. The
same complimentary accommodation is also available at the
following locations: Howard Johnson in Lindsay, Holiday Inn
Express in Bowmanville, Best Western in Cambridge, Best
Western in St. Catharines, Courtyard by Marriott in London
and Comfort Inn in Sarnia. Parking while you are away is
based on availability and may have an additional charge.
Option 3: Credit
A transportation credit is given when neither taxi nor
accommodation options are suitable.
Vacations that begin
with a Flight
The Connections Program is only offered to guests who book
their flights through DeNureTours.
Photo bottom courtesy of: WestJet.
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*Sneak Peek*
Activity Rating: 1 2 3 4 5
Vimy Ridge
Tour Highlights
100th Anniversary
August 24, 2017
Vimy Ridge Memorial
> London guided city tour
> World War I walking tour
> Imperial War Museum
> London Eye
> Buckingham Palace
> Eurostar to France
> Musée Somme 1916
> Beaumont-Hamel Newfoundland Memorial
> Canadian National Vimy Memorial
> Givenchy Road Canadian Cemetery
> Canadian Cemetery No. 2
> Memorial to the Christmas Day 1914 Truce
> In Flanders Fields Museum
> Saint Julien Memorial
> Passendale Museum
> Tyne Cot Cemetery
> Menin Gate Memorial to the Missing
> Bedford House Cemetery
> Cathédrale de Notre-Dame
>Sacré-Coeur
> Musée du Louvre
Menin Gate Memorial, Ypres
2017 marks the 100th anniversary of one of our country’s most significant
military battles – the Battle of Vimy Ridge. DeNureTours invites you to join
us on a poignant journey of remembrance as we travel to pay tribute at the
Canadian National Vimy Memorial and other notable war museums and
battlefields.
You begin your sightseeing tour in London, visiting the cosmopolitan
capital’s most famous landmarks with the help of a local guide. Entertaining
narrative helps you learn more about Big Ben, Leicester Square, the Tower
of London and Westminster Abbey. Visit historic St. Paul’s Cathedral, which,
in one form or another, has overlooked London since 604AD.
While in London, you will also take part in a World War I walking tour to
learn more about the Great War and its impact on the people of London.
Then travel into France, with your visit to Musee Somme 1916. It’s
fascinating location – inside a 13th century underground tunnel – sets the
stage for an impressive World War I experience. Also in France you will visit
the Beaumont-Hamel Newfoundland Memorial, a preserved battlefield and
the largest battalion memorial of the Western Front.
A visit to the Canadian National Vimy Memorial is a highlight of this tour and
a moving experience. Dedicated to the soldiers who died during that fateful
battle, it also commemorates all of the Canadian World War I soldiers who
fell in France, but do not have a known grave. Their names are engraved in
the ramparts in tribute to their sacrifice. A journey to Vimy Ridge is a must
for all Canadians.
Menin Gate Memorial
to the Missing
54,896 Commonwealth soldiers who died during
World War I have no known grave. The massive
Menin Gate Memorial to the Missing is a tribute
to these men. Located at the point at which
soldiers would have marched to the front lines,
the Memorial is a symbol of Ypres gratitude. Each
evening at 8 o’clock, buglers from the local fire
department close the road and sound the Last
Post, a tradition that dates back to 1928.
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14 Days
June 25, 2016
Marjorie Mason invites
you to celebrate the
“Year of The English
Garden” on this tour
featuring the Hampton
Court Flower Show!
In the 1700s, English gardens were stiff and
formal arrangements of roses and traditional
blooms, but thanks to the creative imagination
of Lancelot “Capability” Brown, today’s English
gardens are vibrant, expansive, and playful. On
this new sightseeing vacation by DeNureTours, join
expert gardener Marjorie Mason in paying tribute
to Capability Brown and celebrate the Year of The
English Garden.
After an overnight flight to Gatwick, stretch your
legs on a tour through the picturesque Cotswolds.
Your quintessential English garden experience
kicks off with a visit to one of Britain’s most
celebrated gardens, Hidcote Manor Garden.
Sissinghurst Castle Gardens is another remarkable
British garden, created among the ruins of a Tudor
manor making this garden truly unique.
Eccentric English gardens will have you rethinking
your own gardens at home, and many of those
unique gardens are included in your itinerary.
The Beth Chatto Gardens are a lesson in
perseverance, having been planted on wastelands
that receive little rainfall. More than just gardens
are featured on your tour, with visits to notable
nurseries including Fibrex Nurseries and Peter
Beales Rose Nursery.
The pinnacle of your gardening experience is a
day spent at the famous Hampton Court Flower
Show. You’re sure to return home with the seeds of
gardening dreams planted in your mind.
Itinerary
DAY 1: Fly to Gatwick DAY 2: Cotswolds sightseeing
DAY 3: Hidcote Manor, Stratford-Upon-Avon,
Fibrex Nurseries DAY 4: Mont Pelier Cottage, visit
gardens of Noel Kingsbury, Powys Castle & Gardens
DAY 5: David Austin Roses, Ashwood Nurseries
DAY 6: National Stone Centre, Chatsworth House
DAY 7: Sandringham Estate DAY 8: Bressingham
Gardens DAY 9: Great Dixter Gardens DAY 10:
Sissinghurst Castle Gardens DAY 11: London
sightseeing DAY 12: Hampton Court Flower Show
DAY 13: Wisley Gardens DAY 14: Fly home
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Photos courtesy of: Visit Britain.
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The Year of the
English Garden
The Year of the English
Garden Highlights
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Activity Rating: 1 2 3 4 5
Garden Visits
Cotswolds sightseeing
Hidcote Manor, Stratford-Upon-Avon
Fibrex Nurseries
Mont Pelier Cottage, visit gardens of Noel Kingsbury
Powis Castle and Gardens
Wollerton Old Hall Garden
Chatsworth House
Sandringham Estate
Peter Beales Rose Nursery
Bressingham Gardens and Steam Museum
Beth Chatto Gardens
Sissinghurst Castle Gardens
Great Dixter Gardens
Tour of London with a local guide
Hampton Court Flower Show
Wisley Gardens
Hampton Court Palace
PriceDoubleSingle
$5,995$7,295
Prices are per person and HST does not apply.
Call for flight prices from other Canadian cities.
Price Includes
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Return airfare from Toronto
Motorcoach transportation
12 nights accommodation
12 breakfasts, 12 dinners, 1 wine tasting
Airport transfers in Britain
All highlights listed
DeNureTours Tour Director
Connections Program (see page 4 for details)
Accommodation
Photo courtesy of: Visit Britain.
Hampton Court
Flower Show
Since 1990, the Hampton Court Flower Show has attracted avid green
thumbs from around the world. Set in the grounds of the magnificent
Hampton Court Palace, over 20 acres boasting 100 exhibitors with
everything horticultural are there for you to explore. Learn how to grow
exotic plants from expert gardeners, talk to plant breeders about the
exciting cultivars that take the stage during the plant show or simply
meander your way through the grounds in search of inspiration (sure to
be found at every fragrant turn). Highlights each year at the show include
the creative Floristry Marquee, off-beat Conceptual Gardens, sumptuous
Festival of Roses, and mouth-watering Feast Cookery Theatre. A full day
at the 2016 Hampton Court Flower Show is sure to be a highlight of your
English Gardens holiday.
Cotswolds: Noel Arms Hotel (2 nights)
Shrewsbury: Albright Hussey Hotel (2 nights)
Melton Mowbray: Sysonby Knoll Hotel (1 night)
Norwich: Best Western Brook Hotel (2 nights)
Royal Tunbridge Wells: Spa Hotel (2 nights)
Farnham: Best Western Frensham Pond Hotel
(3 nights)
Redeem denuros to reduce your price!
See page 22 for details.
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Scottish
Highlands &
Islands
15 Days
Walk in the footsteps of
history on this unique
tour of Scotland’s
countryside that offers
the chance to explore
on foot.
August 15, 2016
Loch Lomond
Experience the glens and dales of Lewis, Harris
and Culloden as never before on this new tour
offering walks in Scotland’s verdant countryside.
Ideal for the more active traveller, DeNureTours’
newest sightseeing vacation includes visits to
Scotland’s Highlands, the Outer Hebrides and
Argyll’s Islands. Walking as much – or as little –
as you please, this tour truly offers adventure for
travellers of many abilities.
After an overnight flight to Glasgow, start your
vacation with a visit to The Royal Burgh of Culross.
Retire to the Crieff Hydro Hotel, a 19th century spa
resort in the heart of Perthshire, and the perfect
place to rejuvenate. The grounds offer tranquil
hiking trails for you to wander during your free time.
Stretch your legs and your imagination as you
explore Scotland’s cities and countryside. At the
Black Watch Museum and Castle, learn more
about Scotland’s oldest Highland regiment. In The
Hermitage, walk through the attractive woodlands
leading to the amazing folly of Ossian’s Hall
overlooking the Black Linn waterfall.
The Outer Hebrides
Then travel to the Outer Hebrides. A guided tour
introduces you to the incredible prehistoric sites
on the island of Lewis. But it’s the landscapes that
will be forever etched in your memory. Your journey
throughout Lewis, Harris, Benbecula and Barra
will offer windswept coasts, blazing sunsets, and
endless beaches.
Argyll and the Isles offers another opportunity to
immerse yourself in natural surroundings, with
visits to Mull and Iona. Mull is the largest of the
islands and has a rich cultural heritage, and while
Iona may be small, the history there is deep.
When it’s time to journey home, the pride of
walking through this storied land will fill your heart.
Itinerary
Day 1: Fly to Glasgow DAY 2: Kelpies, Culross,
Crieff DAY 3: Hermitage, Perth DAY 4: Dunnottar
Castle, Arbroth Abbey DAY 5: Cairngorms Funicular
Railway DAY 6: Culloden DAY 7: Glenmornagie,
Falls of Shin, Oykel Bridge DAY 8: Lewis DAY 9:
Stornoway DAY 10: Harris DAY 11: Benbecula,
Barra DAY 12: Ferry to mainland Oban DAY 13:
Mull, Iona, Staffa DAY 14: Glencoe, Loch Lomond
DAY 15: Fly home
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Scottish highlands &
Islands Tour Highlights
> The Kelpies
> Royal Burgh of Culross
> The Hermitage
> Black Watch Museum
> Walking opportunities in Crieff, The Hermitage, Lewis, Rannoch Moor
> Queens View
> Cairngorm Funicular Railway
>Culloden
> Clava Cairns
> Brodie Countryfayre Market
> Fingal’s Cave on the Isle of Staffa
> Bow Fiddle Rock
>Glenmorangie
> Falls of Shin
> Tour of Lewis with a local guide
> Tour of Benbecula & Barra
> Ferry to mainland
> Two Ceilidh evenings
Activity Rating: 1 2 3 4 5
Book early & Save
Book by April 22, 2016 to save $100 per person.
Callanish Stones
PriceDoubleSingle
$5,525$6,075
Prices are per person and HST does not apply.
Call for flight prices from other Canadian cities.
Price Includes
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Return airfare from Toronto
Motorcoach transportation
13 nights accommodation
13 breakfasts, 2 lunches, 13 dinners
Airport transfers in Scotland
All highlights listed
DeNureTours Tour Director
Connections Program (see page 4 for details)
Accommodation
Standing Stones of
Calanais
Mystery surrounds the ancient megaliths found in the Outer Hebrides.
At more than 5,000 years old, the Standing Stones of Calanais forms
one of the most complete stone circles in Britain. Antiquarian William
Stukely once explained it as a Druidical Circle. It is widely believed that the
stones functioned as an astronomical calendar, but archeologists are now
beginning to rethink that theory based on new evidence. No matter the
true story behind these legendary cairns and stones, be prepared the be
amazed... and perhaps develop your own theories.
Perthshire: Crieff Hydro (3 nights)
Inverness Shire: Mercure Inverness Hotel (2 nights)
Lewis: Caberfeidh Hotel Stornoway (3 nights)
North Uist: Dark Island Hotel (2 nights)
Oban: Oban Bay Hotel & Spa (2 nights)
Stirling: Golden Lion Hotel (1 night)
Redeem denuros to reduce your price!
See page 22 for details.
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Outlander Tour
of Scotland
The drama of fiction’s
“Outlander” comes
to life on this exciting
tour of Scotland’s most
famous historic sites.
14 Days
August 28, 2016
Isle of Skye
Imposing castles, sweeping vistas and the ocean
lapping at the rugged shoreline, these are the
images that have inspired travellers to Scotland for
generations. This new 14-day sightseeing vacation
from DeNureTours adds in the excitement of
visiting the sites brought to life in the books and hit
television series Outlander. Experience the thrill of
18th century Scotland as you explore the castles
and woodlands throughout the country.
Fly to Glasgow, the perfect place to start your
Outlander vacation since it has a proud and rich
history. Scotland’s castles play a significant role in
Outlander, and we’ll cross the countryside to visit
several iconic landmarks. In Outlander, Blackness
Castle is seen as an impregnable fortress and
prison. Urquhart Castle was once one of Scotland’s
largest castles and boasts unparalleled views of
Loch Ness. Several scenes were filmed here with
the grounds and the castle as a backdrop.
Edinburgh Castle
Visit the Royal Burgh of Culross, Scotland’s most
complete example of 17th and 18th century
Burghs and a frequent set location for Outlander.
Explore the refurbished Palace which dates from
1567. Immerse yourself in Scottish culture for
a true Outlander experience by attending the
Braemar Highland Gathering to watch traditional
highland games.
Peaceful countryside drives and canal cruises offer
unique sightseeing opportunities. On the Isle of
Skye, visit Dunvegan Castle, home of the Chiefs
of Clan MacLeod. A cruise along the Caledonian
Canal invites you to experience the highlands from
a unique perspective.
Finish your Outlander experience with time in
historic Edinburgh, and tour Edinburgh Castle,
undoubtedly one of Scotland’s most famous. Fly
home, the memories of Claire and Jamie fresh in
your mind.
Itinerary
Day 1-2: Fly to Glasgow DAY 3: Bannockburn,
Stirling Castle DAY 4: Culross, Blackness Castle
DAY 5: Pitlochry, Cairngorm Funicular Railway
DAY 6: Culloden DAY 7: Braemar Highland
Gathering DAY 8: Loch Ness, Urquhart Castle
DAY 9: Isle of Skye, Dunvegan Castle DAY 10:
Cruise Caledonian Canal DAY 11: Glencoe, Oban
DAY 12-13: Edinburgh DAY 14: Fly home
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Outlander Tour of
Scotland Highlights
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Stirling Castle
Blackness Castle
Cairngorm Funicular Railway excursion
Ballindalloch Castle
Braemar Highland Gathering
Doune Castle (Outlander’s Castle Leoch)
Urquhart Castle
Loch Ness
Royal Burgh of Culross and Culross Palace
Clava Cairns
Isle of Skye
Dunvegan Castle
Ferry to Mallaig
Jacobite Train to Fort William
Cruise on the Caledonian Canal
Commandos Monument
Tour of Edinburgh with a local guide
Edinburgh Castle
Activity Rating: 1 2 3 4 5
Book early & Save
Book by April 22, 2016 to save $100 per person.
PriceDoubleSingle
$5,995$7,995
Prices are per person and HST does not apply.
Call for flight prices from other Canadian cities.
Price Includes
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Photo courtesy of: National Museums Scotland.
National Museum of Scotland
National Museum of
Scotland
The National Museum of Scotland boasts one of the most remarkable
collections of artifacts in the world. Prehistoric fossils from around
the globe are part of the 250,000 specimen collection housed in the
paleobiology department. Scotland’s Palaeozoic rocks tell a tale of early
evolution on Earth and are key part of the collection. With more than
77,000 objects, including jets, rockets and gramophones, the Science and
Technology collection is one of the most important in Britain. Naturally, the
Scottish Archeology collection is as impressive as it is diverse, with more
than two million items from Neolithic times to jewels worn by Mary, Queen
of Scots. Included in the collection are her exquisite Penicuik Jewels.
Return airfare from Toronto
Motorcoach transportation
12 nights accommodation
12 breakfasts, 12 dinners
Airport transfers in Scotland
All highlights listed
DeNureTours Tour Director
Connections Program (see page 4 for details)
Accommodation
Stirling: Golden Lion Hotel (3 nights)
Speyside: Craigellachie Hotel (3 nights)
Isle of Skye: Sligachan (2 nights)
Fort William: Moorings (2 nights)
Edinburgh: Radisson Blu (2 nights)
Redeem denuros to reduce your price!
See page 22 for details.
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Expert gardener
Marjorie Masons is
your guide on this
sightseeing tour of
Ireland’s illustrious
gardens.
14 Days
September 16, 2016
Walled Garden at Kylemore Abbey
Ireland is blooming with history, and in some
cases, mystery. With Marjorie Mason as your
guide, explore the country’s famous sights, lush
countryside, and notable gardens on this new and
exclusive sightseeing holiday by DeNureTours.
Your vacation begins with an overnight flight to
Dublin, where you’ll travel to Northern Ireland’s
capital city, Belfast. A guided tour orients you with
Belfast’s iconic landmarks, and a must-see on
your first day in Belfast is the Titanic Museum, the
largest of its kind in the world.
Then, retreat to Ireland’s romantic and peaceful
countryside to begin your discovery of some of the
world’s loveliest gardens. Expert gardener Marjorie
Mason is the perfect guide, filling your visits with
fascinating facts and tips for green thumbs.
The tremendous variety of styles of gardens on this
tour are what make it truly unique. Visit traditional
gardens, like the award winning 6-acre Victorian
Walled Garden at Kylemore Abbey. The gardens
at Mount Stewart are delightfully surprising, with
many plantings based on notebook sketches of
Lady Londonderry from the 1920s.
Giants Causeway
Some gardens and landscapes are less traditional
in their plantings, but are no less intricate or
exhilarating. For example, Brigit’s Garden is laid out
in a relaxed woodland style to reflect the ancient
Celtic calendar. And in The Burren, an Irish word
meaning “rocky place,” you will find Arctic and
Mediterranean plants growing side by side in the
rocky terrain.
Return home after your 14-day vacation inspired,
and ready to fulfil your gardening ambitions.
Itinerary
Day 1-2: Fly to Dublin, travel to Belfast DAY 3:
Belfast sightseeing DAY 4: Antrim Coast, Giants
Causeway DAY 5: Glenveagh Castle & Gardens
DAY 6: Kylemore Abbey & Gardens, Bridgets
Garden DAY 7: Belfield House Gardens DAY 8:
The Burren, Cliffs of Moher DAY 9: Muckross
House, Ring of Kerry DAY 10: Ballymaloe Cookery
School Gardens, Blarney Castle DAY 11: Lismore
Castle Gardens DAY 12: Dublin sightseeing
DAY 13: Hunting Brook Gardens DAY 14: Fly home
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Photo top courtesy of: Kylemore Abbey, bottom: Tourism Ireland.
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Irish Garden
Tour
Irish Garden Tour
Highlights
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Tour of Belfast with a local guide
Tour of Dublin with a local guide
Titanic Museum
Giants Causeway
Glenveagh Castle & Gardens and National Park
Belleek Pottery
Yeats Grave
Kylemore Abbey & Gardens
Brigit’s Garden
Belfield House Gardens
Bunratty Folk Park
Sheep dog demonstration
Cliffs of Moher
Muckross House
Ring of Kerry
Ballymaloe Cookery School Gardens
Blarney Castle
Cobh Heritage Centre
Lismore Castle Gardens
Irish Stud Farm and Japanese Garden
Guinness Experience Storehouse
Helen Dillon’s Garden
Celtic dinner and show
Hunting Brook Gardens
Hunting Brook Gardens
Activity Rating: 1 2 3 4 5
Garden Visits
Book early & Save
Book by April 22, 2016 to save $100 per person.
PriceDoubleSingle
$5,295$6,495
Prices are per person and HST does not apply.
Call for flight prices from other Canadian cities.
Price Includes
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Return airfare from Toronto
Motorcoach transportation
12 nights accommodation
12 breakfasts, 12 dinners
Airport transfers in Ireland
All highlights listed
DeNureTours Tour Director
Connections Program (see page 4 for details)
Accommodation
Photo courtesy of: Hunting Brook Gardens.
Hunting Brook Gardens
Nestled in the foothills of the Wicklow Mountains is one of Ireland’s most
compelling modern gardens. The bold creation of renowned horticulturist
and plantsman Jimi Blake, the panoramic views, ancient woodland glen
and wildly exciting and unexpected plantings make Hunting Brook Gardens
a must-see for gardeners who are looking for inspiration in their own
garden plans.
The generous herbaceous borders below the house create a scene
reminiscent of an Impressionist painting with a huge range of grasses and
perennials in shades of orange, purple and brown set off by a variety of
foliage. Spend time in the tranquil Valley Garden, the fern lined banks and
babbling rocky mountain stream is the perfect place to relax and reflect.
Belfast: Tara Hotel (2 nights)
Londonderry: Roe Park Hotel (1 night)
Galway: Salthill Hotel (2 night)
Limerick: Absolute Hotel (2 nights)
Kinsale: Trident Hotel (2 nights)
Dublin: Raddison Blu (3 nights)
Redeem denuros to reduce your price!
See page 22 for details.
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13 Days
September 29, 2016
Lake District
The sun-soaked dales,
historic castles and
sweeping verdant
countryside of England’s
Lake District are yours
to discover.
The lush countrysides of Britain have captured
the imaginations of poets and artists for centuries.
Immerse yourself in these amazing landscapes on
a 13-day sightseeing tour that takes you into the
heart of these memorable English destinations.
Begin your vacation with an overnight flight to
Manchester, and travel to York. It’s the perfect place
to kick off your holiday, and a guided tour helps you
get oriented with the city so that you can make the
most of your free time. York Minster is a must-see,
its medieval stained glass windows and legendary
underground caverns are teeming with history.
York also offers a rich Norse legacy which you will
uncover at the Jorvik Viking Centre. The remains
of Viking houses are painstakingly restored
and revealed under your feet in this interactive
museum.
Yorkshire Dales
Magnificent castles, towers and abbeys dot the
landscapes throughout Yorkshire Dales and the
Lake District, and visits to the most notable ones
are part of your DeNureTours vacation. The 13th
century Whitby Abbey was the inspiration for
Dracula, and Muncaster Castle, rumoured to be
haunted, stands on Roman remains. Scarborough
Castle boasts incredible panoramic views and its
labyrinth of tunnels, formidable stone walls and
artifacts each tell their own fascinating story.
Culinary pleasures abound with local flavours
playing a starring role. Enjoy rustic dishes at Jamie
Oliver’s Italian restaurant in York, and learn about
the art of cheese-making at Wensleydale Dairy. Of
course, a visit to Britain isn’t complete without a
taste of fine whisky, which you will sample at the
newly opened Annandale Distillery.
Itinerary
Day 1-2: Fly to Manchester, travel to York
DAY 3-4: York sightseeing DAY 5: North Yorkshire,
Scarborough Castle DAY 6: Barnsley Market, Ghost
Walk DAY 7: Skipton Castle, Wensleydale Dairy
DAY 8: Devils Porridge Museum, Annandale
Distillery DAY 9: Castlerigg Stone Circle, Kirkstone
Pass DAY 10: Keswick, Muncaster Castle
DAY 11: Lake Windermere cruise DAY 12: Steam
train from Carlisle DAY 13: Fly home
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Photo bottom courtesy of: Visit Britain.
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Lake District &
Yorkshire Dales
Lake District & Yorkshire
Dales Highlights
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York Minster Cathedral
Guided walking tour of York
Jorvik Viking Centre
River Ouse boat cruise
National Railway Museum
Whitby Abbey
Scarborough Castle
Barnsley Market
York ghost walk
Skipton Castle
Devils Porridge Museum
Annandale Distillery tour and tasting
Castlerigg Stone Circle
Kirkstone Pass
Beatrix Potter Museum
Muncaster Castle
Dove Cottage and Museum
Cruise on Lake Windermere
Steam train from Carlisle to Settle
Activity Rating: 1 2 3 4 5
Book early & Save
Book by April 22, 2016 to save $100 per person.
Muncaster Castle
PriceDoubleSingle
$5,795$6,395
Prices are per person and HST does not apply.
Call for flight prices from other Canadian cities.
Price Includes
Muncaster Castle
Photo courtesy of: ©Muncaster Castle.
Muncaster Castle has been the home of the prestigious Pennington family
for thousands of years with recorded evidence suggesting that the family
has been in the Western Lake District since 1026. It is believed the castle
is also sitting on Roman remains, further adding to the legends and myths
swirling around this storied structure. First built in 1258, the Castle has
been extended and refurbished throughout time, including adding on the
impressive pele and Chapels towers.
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Return airfare from Toronto
Motorcoach transportation
11 nights accommodation
11 breakfasts, 11 dinners
Airport transfers in Britain
All highlights listed
DeNureTours Tour Director
Connections Program (see page 4 for details)
Accommodation
York: Monkbar Hotel (5 nights)
Cockermouth: Trout Hotel (2 nights)
Keswick: Lodore Falls Hotel (3 nights)
Manchester: Hilton Manchester Airport (1 night)
Among the most fascinating artifacts uncovered by historians during
restorations is a bowl known as the Luck of Muncaster. Legend says that
Holy King Harry believed that the Penningtons would thrive at the Castle if
his bowl “should remain quite whole and unbroken.” To this day, the bowl
is intact.
The Hawk & Owl Centre at Muncaster Castle is a must-see. At the World
of Owls display get close to these fascinating birds, and during the Sky
Hunters demonstration, watch the aerial acrobatics of birds of prey. Don’t
forget to watch the daily wild heron feedings, a centuries-old tradition!
Redeem denuros to reduce your price!
See page 22 for details.
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Swiss & Austrian
Interlude
12 Days
August 30, 2016
Sound of Music Countryside
The verdant
countrysides of Austria
and Switzerland come
to life on this sightseeing
tour bursting with
culture, history, and ‘the
sound of music.’
Journey to picturesque Switzerland and Austria,
where you can immerse yourself in the culture and
history of these two unique countries. Designed
with music lovers in mind, highlights of this
sightseeing tour include visits to locations where
scenes from the beloved movie musical The Sound
of Music were filmed!
Your vacation begins with an overnight flight to
Salzburg, Austria where you’ll travel to Bad Ischl,
a charming spa town nestled in the heart of Upper
Austria. Over the next four days, visit nearby
historic towns and villages including St. Gilgen,
St. Wolfgang, and Gosau, and you’ll also tour the
Habsburg’s famous Kaiservilla. See landmarks
made famous by The Sound of Music, including
the medieval Mondsee Abbey, where Maria and
Captain von Trapp were married. A full day of
sightseeing in Salzburg is a delight for music lovers,
for both its significant role in The Sound of Music
and being the birthplace of Mozart.
Lucerne, Switzerland
Say farewell to Austria and stop to explore
Vaduz, Liechtenstein before reaching Lucerne,
Switzerland. In the heart of the Alps, this romantic
lakeside city is equal parts eclectically modern and
gloriously medieval. You will have the opportunity
to see it all on guided tours travelling by foot, trolley
car, boat, cog train, and cable car. Treat your sweet
tooth as you tour the Lindt Chocolate Factory in
Zurich, and learn the secrets of cheese production
at the world famous Emmental Show Dairy. A
tour of the Swiss Lakes is a relaxing way to spend
your final day in Switzerland. Say farewell with
one last look at the dramatic vistas on the shores
of Interlaken. Return home with your heart full of
music and your lungs full of fresh mountain air.
Itinerary
Day 1-2: Fly to Austria, travel to Bad Ischl
Day 3: Sound of Music countryside Day 4:
Salzburg Day 5: Hallstat, Kaiservilla Day 6: Hitler’s
Eagle’s Nest, Obersalzburg Day 7: Liechtenstein,
travel to Lucerne Day 8: Lucerne sightseeing
Day 9: Zurich, Mount Pilatus Day 10: Bern,
Emmental Day 11: Swiss Lakes Day 12: Fly home
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Swiss & Austrian Interlude
Highlights
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Activity Rating: 1 2 3 4 5
Drive through Sound of Music countryside
Boat Cruise from St. Wolfgang to St. Gilgen
Salzburg guided city tour
Lunch and show at Sternbraeu Dinner Theatre
Kaiservilla guided tour
Hitler’s Eagle’s Nest
Obersalzburg Documentarian Centre
Vaduz City Train
Lucerne city trolley tour
Boat cruise to Brunnen
Dinner and show at Stadkeller Restaurant
Zurich guided city tour
Lindt Chocolate Factory
Train to Mount Pilatus
Bern guided city tour
Emmental Show Dairy
Salzburg, Austria
Book early & Save
Book by April 22, 2016 to save $100 per person.
PriceDoubleSingle
$5,795$6,095
Prices are per person and HST does not apply.
Call for flight prices from other Canadian cities.
Price Includes
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Salzburg, Austria
Salzburg offers classical architecture, a rich culture, and an extensive
musical history. To many, it is known for being Mozart’s birthplace and for its
connection to the famous musical “The Sound of Music.”
Return airfare from Toronto
Motorcoach transportation
10 nights accommodation
10 breakfasts, 1 lunch, 10 dinners
Airport transfers in Europe
All highlights listed
DeNureTours Tour Director
Connections Program (see page 4 for details)
Accommodation
Bad Ischl, Austria: Eurothermen Resort Hotel Royal
(5 nights)
Lucerne, Switzerland: Hotel Seeburg Luzern
(5 nights)
But Salzburg’s Old Town called “Alstadt” is one of the best preserved
city centres north of the Alps, and it was designated as a UNESCO World
Heritage Site in 1997. A walk through Salzburg’s narrow streets is a walk
through history. You’ll find buildings from the Middle Ages, Baroque and
Renaissance periods, and classical 19th century burghers’ houses.
For music lovers, Salzburg offers a glimpse into the early life of Mozart. The
house on Getreidegasse 9 was the family home and where Mozart was born.
It is now a museum that hosts Mozart’s childhood violin, his concert violin,
his Clavichord, as well as letters and other memorabilia of the Mozart family.
Redeem denuros to reduce your price!
See page22 for details.
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Taste of
Europe
14 Days
September 6, 2016
Amsterdam
Europe’s most
fascinating cultural
gems are waiting to be
explored on this tour
which includes visits
to Austria, France,
Germany, Belgium, and
Holland.
Enjoy many modes of transportation for this
authentic experience – including train excursions,
river cruises, and other boating adventures.
To make the most of your historic journey,
DeNureTours includes a balance of guided city
tours and leisure time for discovering some sights
on your own.
Your vacation experience begins with a flight to
Munich and transfer to Bregenz, Austria. From
here, explore Meersburg, Innsbruck, and Lucerne.
Stroll Meersburg’s marvellous squares, learn why
Innsbruck is the “treasure chest in the Alps,” visit
the principality of Liechtenstein and experience
Lucerne’s invigorating mountain views.
From Austria, journey to Koblenz Germany, where
you will explore the Rhine Palatinate, Germany’s
largest wine producing region, wander the alleys of
Cochem, cruise the Rhine River, and enjoy lunch
and a wine tasting in the Ahr Valley.
Chapel Bridge, Lucerne
Take the high-speed Thalys train to Paris, where
a local guide introduces you to some of the city’s
famous landmarks. A cruise on the River Seine is
followed by free time to explore the City of Light.
Visit Brussels, a city that is world renowned for its
architecture, chocolate, and beer. After sightseeing
with a local guide, you will have time to explore.
Itinerary
Day 1-2: Fly to Germany, travel to Bregenz, Austria
Day 3: Train to Meersburg, lake cruise Day 4:
Innsbruck guided tour Day 5: Liechtestein, travel
to Lucerne Day 6: Germany’s wine region Day 7:
Rhudesheim, Rhine River cruise Day 8: Travel
to Cochem Day 9: Journey to Brussels Day 10:
Train to Paris Day 11: Brussels Day 12: Travel to
Amsterdam, free afternoon Day 13: Amsterdam
canal cruise, farewell dinner Day 14: Fly home
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Photo bottom courtesy of: © Lucerne Tourism.
Finish your European vacation in Amsterdam.
Enjoy a guided city tour, a visit to the inspirational
Anne Frank Museum, and a canal cruise to help
you experience this city from the water.
Taste of Europe Highlights
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Activity Rating: 1 2 3 4 5
Boat from Meersburg to Lindau
Train from Bregenz to Meersburg
Innsbruck guided city tour
Vaduz City sightseeing train
Cruise from Lucerne to Vitznau
Rhine River Cruise
Koblenz City Train
Niederwald Monument
Winzerexpress Road Train
Zern Winzergenossenschaft wine tasting and lunch
Paris guided city tour and lunch cruise
Brussels guided city tour
Zaanse Schas Museum
Amsterdam Lunch Cruise
Cruise on the River Seine
Book early & Save
Book by April 22, 2016 to save $100 per person.
PriceDoubleSingle
$6,795$7,595
Prices are per person and HST does not apply.
Call for flight prices from other Canadian cities.
Price Includes
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Day trip to Paris, France
Many people fall in love with Paris, and chances are you will too. Your day
begins with first-class seats on the high-speed train from Brussels to Paris.
Once there, a local guide will introduce you to some of the city’s famous
landmarks. Marvel at the architecture of this renowned city before a
luncheon cruise on the River Seine – a highlight of your day in the City
of Light.
With time to explore on your own before the train journey back to Brussels,
you can stroll its unique quartiers. See the wrought-iron spire of the Eiffel
Tower, the Arc de Triomphe that overlooks one of Paris’ most glamorous
avenues the Champs-Élysées, or visit the gargoyled Notre Dame cathedral.
Everywhere you look lamplit bridges span the Seine and numerous cafes spill
out onto wicker chair-lined terraces – a perfect way to watch Paris in action.
Return airfare from Toronto
12 nights accommodation
Motorcoach transportation
Airport transfers in Europe
12 breakfasts, 4 lunches, 12 dinners
Train to/from Paris (first-class seats)
All highlights listed
DeNureTours Tour Director
Connections Program (see page 4 for details)
Accommodation
Bregenz, Austria: Hotel Mecure Bregenz (4 nights)
Koblenz, Germany: Hotel Koblenz (3 nights)
Brussels, Belgium: Sheraton Brussels (3 nights)
Amsterdam, Netherlands: DoubleTree by Hilton
(2 nights)
Redeem denuros to reduce your price!
See page 22 for details.
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Grand Tour
of Italy
Discover Italy on this
remarkable journey
brimming with art,
history, priceless ancient
ruins, and stunning
coastlines.
15 Days
September 23, 2016
Isle of Capri
If you only visit Italy once in your life, let
DeNureTours help you to choose the highlights. On
this 15-day Grand Tour of Italy, visit the northern
lush green mountainous Lake district, as well
as the well known and historic cities of Venice,
Tuscany, Pisa, Florence, Sorrento and Rome.
Your vacation begins with an overnight flight to
Venice, followed by travel to Lake Iseo to spend
the next four nights. From here, you will explore
Verona, Venice and Lake Como. In Verona, see
Shakespeare’s famous ‘Juliet’s balcony.’ In Venice,
a classic vacation experience, a gondola ride along
the city’s canals, kicks off your day of sightseeing
and is followed by a guided walking tour. Spend a
full day in lovely Lake Como.
Venture on to Tuscany, where you will spend three
nights exploring the region. In Pisa, visit the Piazza
of Miracles, dominated by its famous leaning tower.
Explore Florence on foot with a local guide, learning
more about the birthplace of the Renaissance, and
tour the Uffizi art gallery. In San Gimignano, marvel
at the iconic towers, symbols of the power and
wealth of the city’s medieval families.
Pompeii
The next leg of your Italian vacation takes you
south to Sorrento from which to explore the
enchanting Isle of Capri and visit the ruins of
Pompeii. A highlight will be a drive along the
beautiful Amalfi Coast.
The last leg of your Grand Tour of Italy takes you
to Rome, where two days of sightseeing await, and
will include a visit to the Vatican City, as well as
the Colosseum, the Roman Forum, and the Trevi
Fountain. Afterwards, relax and explore at your own
pace before your flight home.
Itinerary
Day 1-2: Fly to Venice, travel to Lake Iseo
Day 3: Verona, travel to Sirmione Day 4: Venice
sightseeing Day 5: Lake Como Day 6: Travel to
Pisa Day 7: Florence Day 8: San Gimignano, lunch
at a vineyard Day 9: Travel to Sorrento Day 10: Isle
of Capri Day 11: Pompeii, lunch at a local farm
Day 12: Amalfi Coastal drive Day 13: Travel to
Rome, sightseeing in Vatican City Day 14: Rome
sightseeing, free afternoon Day 15: Fly home
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Grand Tour of Italy
Highlights
Activity Rating: 1 2 3 4 5
> Guided city tour of Verona
> Venice: Guided city tour, Doge’s Palace, gondola ride
> Ferry from Como to Bellagio
> Pisa: Piazza of Miracles, Pisa road train tour
> Florence: Guided city tour, Uffizi Art Gallery
> San Gimignano
> Amalfi Coast
> Guided tour of Pompeii
>Sorrento
> Cruise to the Isle of Capri, orientation tour
> Rome: Guided city tour, Colosseum, Roman Forum, Trevi Fountain
> Vatican City: St. Peter’s Basilica, Vatican Museum, and Sistine Chapel
(if available)
Rome
Book early & Save
Book by April 22, 2016 to save $100 per person.
PriceDoubleSingle
$6,995$7,595
Prices are per person and HST does not apply.
Call for flight prices from other Canadian cities.
Price Includes
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ROME
Rome, Italy’s capital, is a sprawling, cosmopolitan city with nearly 3,000 years
of globally renowned art, architecture and culture on display.
There’s a saying in Rome – “History Starts Here” – and after two days there,
you’ll agree. Ancient ruins such as the Roman Forum and the Colosseum
evoke images that convey the power of the former Roman Empire. Marvel at
the ingenuity of the Pantheon, one of the most impressive buildings of the
Imperial Rome. A remarkable architectural feat, it remains the world’s largest
non-reinforced dome.
Nearby in the Vatican City, stand in the footsteps of history as you stand in St.
Peter’s Square. Here you can see the headquarters of the Roman Catholic
Church, St. Peter’s Basilica and the Vatican Museums which house incredible
masterpieces such as Michelangelo’s Sistine Chapel frescoes.
Return airfare from Toronto
Motorcoach transportation
13 nights accommodation
13 breakfasts, 4 lunches, 13 dinners
Airport transfers in Italy
All highlights listed
DeNureTours Tour Director
Connections Program (see page 4 for details)
Accommodation
Iseo: Iseolago Hotel (4 nights)
Montecatini Terme: Grand Hotel Plaza (3 nights)
Sorrento: TBA (4 nights)
Rome: Star Hotel Metropole (2 nights)
Redeem denuros to reduce your price!
See page 22 for details.
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Denuros
Travel Rewards
Our Way of Saying
Thanks!
When you travel with DeNureTours you automatically earn and
accumulate denuros as soon as you depart on your first trip.
All of the advantages of the denuros rewards program apply
regardless of whether you make your vacation plans through a
travel agent or with DeNureTours directly.
How it works
You earn denuros every time you travel with us. The number of
denuros you earn depends on the value of the trip you take. For
example, on a $2,000 trip, you would earn 100 denuros. Denuros
are offered on the tour price.
There is no expiry date for your denuros, they just continue to
accumulate with each trip you take. A denuro is worth $1. If you
accumulate 500 denuros, you have $500 in your account.
How do I know how many denuros I have?
Our records reflect your past travel history and we track your
denuro balance. You can check your balance by calling our office
or you can e-mail us at: [email protected].
Redeem your denuros for a 5% discount!
You can redeem denuros to reduce the price of your trip by 5%
up to a maximum of $100 per person – there is no need to watch
for special dates, you can simply redeem them whenever you
make your reservation.
Free trips!
Once you have accumulated enough to cover the entire cost of
a trip, you can use denuros as payment. There are a limited
number of seats held for this purpose, so we recommend you
book early.
Extra seat for more comfort
On our Winter Longstay vacations in Florida and Myrtle Beach,
you can redeem 250 denuros each way (500 denuros round
trip) to reserve an extra seat and enjoy a little more room as
you travel. There are a limited number of seats held for this
purpose, so be sure to book early if you are looking for an
extra seat.
Refer a friend
You can earn 50 denuros if you refer a friend to us, and they
take a DeNureTours vacation.
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Special
denuro
promotions!
Throughout the year, you may
receive special denuro offers from
DeNureTours. These can include
awarding bonus denuros for booking
certain tours, or the opportunity to
redeem more than 5% of the
value of specified tours if you
book within a certain
time frame.
Payment &
Cancellation
Information
Payment
Once you have made a booking, payment is requested in advance
of travel. DeNureTours has the right to cancel your reservation
if payments are not received, and can withhold any payments
already made. Payment is accepted in cash, cheque, VISA or
MasterCard. A deposit holds your reservation and is requested
within 10 days of booking. See the chart below for deposit, final
payment requirements and cancellation charges.
After putting down a deposit to reserve your holiday, you can pay
off your balance in installments of your choosing, so long as the
balance is paid in full by the required date (see the chart below).
Cancellation Charges
There is a minimum $50 per person cancellation charge (see
chart below). If DeNureTours cancels a departure, all money is
refunded if no suitable alternative is chosen.
Cancellation charges will apply if you need to cancel your trip and
the amount of the charge is dependent upon the date you notify
us of your cancellation in relation to your departure date. If you
must cancel, please notify DeNureTours immediately to minimize
the cancellation penalties as shown in the chart below.
By purchasing Cancellation Insurance you can avoid penalties
in the event that a medical emergency causes you to cancel. If
you must leave your tour early, DeNureTours does not refund the
value of the unused portion of your trip.
Travel Agent fees and cancellation charges may also apply.
DeNureTours is not responsible for other travel arrangements
that your party has made outside the DeNure vacation, which are
affected by cancellation.
Changes
After your deposit has been received, any change to your
reservation incurs a $50 service fee per person. This is in addition
to any change/cancellation fees that may be imposed by other
parties such as airlines and cruise lines.
Payment and Cancellation Charges
Type of TourDepositBalance DueCancellationCancellationCancellationCancellationCancellation
(per person)
(prior to departure) 91+ days
90-61 days 60-45 days 45-31 days Less than 30 days
Touring Vacations (no flight component)
$150
45 days prior
$50
$50
$50
50%
100%
Touring Vacations (with flight component)
$800
60 days prior
$50
$50
50%
50%
100%
Winter Longstay by motorcoach
$150
45 days prior
$50
$50
$50
50%
100%
Winter Longstay with WestJet flight package $800
60 days prior
$50
$50 50% 50% 100%
Winter Longstay with custom flight$150 + flight 45 days prior
$50 + flight$50 + flight$50 + flight50%
100%
Overseas Tours or Cruises
$800
90 days prior
$50040%75%75%100%
Travel
Insurance
Travel Insurance
Guests should not travel outside of the province without
adequate medical and cancellation insurance. DeNureTours has
a preferred supplier for medical and cancellation insurance.
Travel Guard provides quality travel insurance options and have
a global network of travel and emergency assistance services
to help when you are most in need, 24 hours a day, 7 days
a week. DeNureTours offers a range of choices including a
complete package, medical only, cancellation only, insurance for
individual tours, or even medical insurance as an annual plan.
The cost of medical insurance varies depending on your age
and medical condition. The cost of cancellation insurance
varies depending on the value of the vacation purchased.
Insurance premiums are non-refundable.
DeNureTours Cancellation Protection Plan
The DeNureTours Cancellation Protection Plan safeguards the
financial investment you have made in your holiday. Offered
on our motorcoach touring vacations only, this plan guarantees
a full refund of all payments if you are unable to take your
vacation for any reason. You may cancel right up to the day of
departure without penalty. Premiums are due with your deposit
and are non-refundable.
This protection is not available on cruise tours or overseas
vacations. On North American touring vacations with flights,
the Plan is only applicable to the land portion of your holiday.
The Cancellation Protection Plan does not include trip
interruption insurance or medical insurance.
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Important
Details
Terms and Conditions
Please take the time to read and fully understand these conditions. Your
payment of a deposit indicates your acceptance of these terms.
Prices
All prices are in Canadian dollars and are based on costs, tariffs, prices,
airfares, taxes, levies, exchange rates, and other considerations calculated at
the time of brochure production, August 1, 2015. All are subject to change.
No surcharges regarding cost or currency fluctuations will be made to the
land only price once your deposit is received. However, airport taxes, fuel
surcharges and taxes, charges and levies imposed by a government or agency
may be passed on at any time even after the deposit is received and until your
vacation is paid for in full. If the total price increases by more than 7% you will
have the option to cancel without penalty if you notify us within 7 days of the
date we notified you of the surcharge.
Publication Errors
We try to ensure brochure accuracy at the time of printing. However,
typographical, illustrative, or pricing errors may occur. We reserve the right to
correct any errors without notice.
Our Responsibility
It is our intention to operate all tours as described. Operational situations
occasionally force changes and we reserve the right to make adjustments
where necessary.
We have made arrangements with independent parties beyond our direct
control to provide you with the travel services offered. We cannot be
responsible for the acts or omissions of these parties, or anyone other than
DeNureTours employees. DeNureTours reserves the right to make changes in
the published itinerary whenever conditions warrant, or if deemed necessary
for the comfort, convenience, or safety of the tour.
When travelling outside Canada, you may find different living standards,
practices and conditions with respect to the provision of utilities, services and
accommodation.
DeNureTours will not be liable for any loss or damage, injury or death that
occurs as a result of government actions, terrorism, acts of God, late arrivals,
missed connections and other factors beyond our direct control. In the
event a departure must be cancelled or rescheduled, DeNureTours shall
have no responsibility beyond the refund of all monies paid by the guest
to DeNureTours. DeNureTours does not accept liability for any carrier’s
cancellation penalty incurred by the purchase of a non-refundable airline or
other ticket.
Travelling with Mobility Aids (walkers, wheelchairs, scooters, oxygen)
Please advise DeNureTours if you plan on travelling with a walker, wheelchair
or scooter. With advance notice, DeNureTours motorcoaches can be modified
to carry one scooter, and a limited number of wheelchairs and walkers. All are
accommodated on a first-come first-served basis. For their own protection,
DeNureTours staff is not permitted to provide assistance in lifting scooters or
guests. If you require assistance that cannot be provided by your travelling
companion, we will need to discontinue your trip.
Activity Buses in Longstay destinations: All mobility aids must be stored in the
lower storage areas of activity buses. Full dimensions of this compartment are
18” high, 48” wide, and 24” deep.
If you are travelling with oxygen, or require the assistance of a service dog,
special steps must be taken to prepare staff and fellow travellers, and even
adapting the motorcoach, and it is important that DeNureTours be notified at
the time of booking. If you require services of a personal nature such as eating,
toileting or dressing, you must travel with a companion who can provide such
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assistance. Neither fellow guests, nor DeNureTours employees will be available
for such purpose. If you require special assistance that cannot be provided by
a person accompanying you, we may be unable to accept your reservation.
Guests must ensure they are capable of the physical demands of travel.
In accordance with the requirements of the “Accessibility for Ontarians with
Disabilities Act,” DeNureTours maintains an Accessible Customer Service
Plan. Details of this Plan can be found on our website (www.denuretours.
com) under the “Our Company” tab, or they are available upon request by
contacting our office.
Guest’s Responsibility
DeNureTours reserves the right to terminate the vacation (or remaining part
thereof) of any guest whose inappropriate actions or conduct adversely affects
others, including other guests, employees of DeNureTours, and employees
of partner establishments. A DeNureTours staff member will make that
determination, and if the vacation is terminated, there will be no refund for any
unused portion, and all costs of returning to the point of embarkation will be
borne by the guest.
DeNureTours reserves the right to deny your reservation. You must at all times
comply with the laws, customs, and drug regulations of countries visited.
Identification
Passports are required for all travel outside of Canada. For cruises and
overseas tours, your passport must be valid for 6 months after your
vacation return date and you may require visas. Different countries require
different citizenship documentation and although we will advise you of the
requirements, it is your responsibility to obtain the proper documentation.
Travelling within Canada requires government issued photo identification.
DeNureTours will not be responsible for passengers denied access to any
country, or for re-entry into Canada. To facilitate border crossing, please keep
your identification with you. Please note that entry into another country may be
refused even if the required information and travel documents are complete.
Obtaining and carrying these documents is your responsibility. DeNureTours
will not be responsible for obtaining required travel documentation for any
guest, or for delays, damages, and/or losses including missed portions of your
vacation related to immigration related issues.
Connections Program
Depending on where you live, we assist with arrangements so you can
begin your vacation refreshed. Either a complimentary or subsidized taxi, a
complimentary pre-tour hotel, or a transportation credit is offered.
For guests travelling on a twin (double) fare, the same service is offered to
each partner whether it is a taxi fare from one address or sharing a hotel
room. For partners with different addresses, extra taxi charges will apply. If you
require accommodation upon your return, additional charges will apply. For
taxi fares outside the complimentary zone, a subsidized fare may be available.
All pre-tour hotels (except the Comfort Inn in Sarnia) offer complimentary
parking for up to 17 days for guests who stay the night prior to their trip.
The Connections Program is not included unless flights are booked through
DeNureTours.
Travelling by Motorcoach
The coach makes plenty of stops for you to stretch your legs, grab a bite to eat
and use the washroom. Our guests tell us that they appreciate the cleanliness
of our coaches, and in the past we have refrained from allowing any eating on
the coach. However, we now invite guests to eat packaged snacks providing
they are not dairy products or chocolate coated. Since the coach stops
regularly for meal stops, we ask that guests do not bring meal items on the
bus such as burgers, fries, pizza, subs or food that has a strong smell, and
that any drinks be in containers with screw-on lids. All coaches are washroom
equipped and regular comfort stops are made.
On all touring vacations, seating is subject to availability and is assigned on
a first-come, first-served basis. Single travellers are seated with other single
travellers. On Sunshine Express vacations, seats are assigned for both the
southbound and northbound portions of your trip, and although we try to avoid
changes, seat numbers could change before departure.
On touring vacations, DeNureTours employs a daily seat rotation system
that is designed to offer each guest different viewing positions from the
motorcoach. We do not set aside a special seat for those who do not wish to
take part in the rotation.
Important
Details
Flight Arrangements
On touring vacations that begin and/or end with a flight, transfers to your
first hotel from the airport, and from your last hotel to the airport are
complimentary for guests who purchase their airfare through DeNureTours.
If guests make their own flight arrangements, DeNureTours can assist with
transfer details, but there may be an additional cost. The Connections
Program is not included unless flights are booked through DeNureTours.
When booking a vacation that includes flights, your reservation will require
your full legal name as it is shown on government-issued identification. For
flights outside of Canada, we require your passport number, date it was
issued, where it was issued, and its expiry date. Once a flight is booked it is
non-refundable and any changes to name or details may not be possible or
may be charged penalties by the airline.
Many airlines now charge for pre-assigning seats. Where pre-assigned seats
are not offered, guests must contact the airline directly to arrange seating
assignment, and it may be subject to an additional fee. Seating is solely
under the airline’s control, as are itinerary changes due to flight delays and
scheduled changes. Flight delays, flight cancellations and schedule changes
are the responsibility of the airline. DeNureTours will not be responsible or
liable for such delays or rescheduling, or any additional charges that may be
involved. Special meal requests, where available on airlines, can be requested
at time of booking. DeNureTours cannot guarantee the request will be granted.
Luggage
On all vacations, one carry-on bag is permitted, with dimensions not exceeding
16”x 12”x 8”(40 x 30 x 20cm). On sightseeing vacations, a single piece of
luggage is allowed with dimensions not exceeding 30”x 18”x 10” (76 x 46 x
25cm) and weight not exceeding 50lbs (23kg). On Winter Longstay vacations,
two pieces of luggage are permitted. The tour price includes luggage handling
at all hotels upon arrival and at departure.
If your vacation involves a flight, you will be subject to the luggage size and
weight restrictions imposed by the air carrier. With your travel documents,
DeNureTours will advise you of the luggage restrictions and cost per checked
bag. Airline baggage fees may apply and are not included in the tour price.
Although DeNureTours staff is careful with your luggage, please ensure that
your luggage is in a condition sufficient to withstand the normal loading,
unloading and delivery process. DeNureTours does not accept liability for
damage to luggage such as: broken wheels or feet, lost pull straps, damage to
retractable luggage handles, or damage resulting from over-packing luggage.
Accommodation
The hotel names and cruise ships we have listed are published in good faith.
Occasionally, accommodation substitutions will be required and in such a
case, DeNureTours will provide a substitute of a similar or better standard
than those named. On North American touring vacations, where we may use a
number of different hotels in transit to our destination, hotels may be listed as
“TBA.” Please advise DeNureTours or your travel agent of any special requests
regarding accommodation at time of booking.
1-800-668-6859 • www.denuretours.com
71 Mount Hope Street, Lindsay, Ontario, Canada K9V 5N5
Itinerary Variations
DeNureTours strives to improve vacation itineraries, services and features. If
improvements can be made, or if circumstances beyond our control make
it necessary to make changes, we reserve the right to vary itineraries. On
vacations that include cruises, the ship or its itinerary may be changed for
operational reasons by the cruise line.
Tour Price
All prices listed are per person and are in Canadian dollars.
Winter Longstay prices include: luxury air-conditioned motorcoach
transportation with washroom and Wifi access (where available),
accommodation, local activities, shuttle transportation at destination, luggage
handling (except at airports), services of a DeNureTours representative,
specified meals and all taxes.
Touring vacation prices include: luxury air-conditioned motorcoach
transportation with washroom and Wifi access (where available), well-situated
overnight accommodation, luggage handling (except at airports), services of
a Tour Director, host or local guides, as well as all sightseeing, some meals,
welcome and farewell dinners (where specified), airport transfers (conditions
apply) and service charges as specified in your itinerary. HST is only
applicable on vacations that overnight in Canada.
Cruise vacation prices include: ship accommodation, luggage handling
(except at airports), services of a Tour Director or host, shipboard gratuities,
meals, dining reservations, and service charges as specified in your itinerary.
Vacations that involve a cruise may be subject to a fuel surcharge imposed by
the cruise line, and these charges are not included in the vacation price.
“Create Your Own Memories”
In order to enhance your experience on certain tours, we offer an exciting
array of additional optional excursions and activities, that we have called the
“Create Your Own Memories” program. These excursions and activities are
optional and are offered at either special prices or at no extra charge. These
must be booked in advance, and have been carefully chosen to coincide with
highlights available at the time of your visit. A detailed list and cost of these
excursions will be included with your travel documentation.
Gratuities
A suggested gratuity of $4 per person per day for Tour Directors and
motorcoach Drivers, and $2 per person per guide for a local city guide (or
equivalent in local currency) is simply a guideline. When meals are included
in the tour price, the gratuity is also included. For meals and beverages that
are not included in the vacation price, your Tour Director will advise you on the
recommended tipping.
Data Protection
To process your reservation, DeNureTours will need personal information
including your name, address, telephone number, email address, passport
number, date of birth, citizenship, and information you have disclosed
regarding health, medical, dietary, mobility, and other special requirements.
This personal information may be passed on to other suppliers of your
travel arrangements in addition to public authorities (such as customs and
immigrations), and security organizations as required by law. In making your
booking, you consent to your personal data being passed to relevant third
parties as set out above.
DeNureTours may also use your personal information to review and improve
our services, and may contact you (by post, email and/or telephone) about
other vacations and services offered by DeNureTours. If you do not want to
receive this information please advise us.
Lost and Found
Items left behind on a tour will be returned at the owner’s expense.
DeNure Tours Ltd
HST # R101883924
Travel Industry Council of Ontario
Registration numbers
50009376 and 50009377
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