“Lean innovation” with the healthcare sector

“Lean innovation” with
the healthcare sector
Katline Cauwels, bpost
2
Most Startups Fail
3
2,5%
13,5%
34%
34%
16%
Source: technology diffusion model of Rogers
Most Startups Fail
5
Innovation = startup
6
7
We need to find innovation that
can make health care
better and cheaper
Client-focused
– Change the ways clients buy and use health care
services
Technology
– Use technology to develop new products and treatments
or improve care
Business model
– Generate new business models, particularly those that
involve the horizontal or vertical integration of separate
health care organizations or activities
8
Innovatie is required, we need to
address tomorrow’s challenges today
• 2,2 M people 65+ by
2020
• Focus from government
on home care and budget
control
• Sector with need for
more personnel
• People want to live ‘as
long as possible at
home’ or ‘return home’
9
Can we help more
people in the
future if we start
working
differently
together?
bpost is building a logistic platform, that could support
the healthcare sector
11
Together with the sector, we are building a new
client-centric logistic service, incorporating
technology and supported by a new business
model
Meals
Local
groceri
es
Weekly
groceries
Parame
dical
goods
Books, …
Medication
Laundy
ironing
Parcels
12
Learnings
• Innovation and change require time
• We need to want to achieve it together
• We need to look for the bigger context and seek
win-wins for all parties
• We need to be prepared to change
And furthermore…
• How do we reduce the treshold to change?
• How do we organise the total care chain?
• How do we fit the service in the current care
continuum?
• And what is the financial model behind it ?
13
Questions?
KATLINE CAUWELS
[email protected]