Endurance Dealer Services

DRIVE YOUR
BUSINESS FORWARD
Partnering with Endurance provides your customers with
valuable incentives and diversifies your business with
additional revenue sources. Endurance Dealer Services
offers quality vehicle protection plans, backed up by the
finest claims and customer service in the industry.
BECOME A PART OF THE
ENDURANCE DEALER
SERVICES NETWORK
AND DRIVE YOUR
BUSINESS FORWARD.
Integrity, simplicity and a
comprehensive knowledge of the
auto industry
Dealer profit sharing programs that
are among the most generous in the
industry
Technology that makes offering
and managing plans simple and
mistake proof
Dealer reinsurance programs
available
Endurance is fully integrated with
the top 20 menu and DMS systems
in the nation
All levels of vehicle protection are
competitively priced
Generous extended eligibility
guidelines for vehicles 20 years old
and up to 150k miles at time of sale
1
work directly
WITH ENDURANCE
At Endurance Dealer Services, we are the administrator and
obligor of our own vehicle protection plans and programs. There’s
no middleman involved, so we can customize our offerings to
meet your company’s needs and work to maximize your profits.
ALL OF OUR PRODUCTS ARE FULLY INSURED BY WESCO INSURANCE
COMPANY, AN AMTRUST GROUP INSURANCE CARRIER RATED “A”
(EXCELLENT) BY A. M. BEST, GIVING YOU AND YOUR CUSTOMERS
THE PEACE OF MIND YOU’VE BEEN LOOKING FOR.
Most comprehensive e-Contracting solution in the industry.
Simple Internet-based rating tool (no confusing rate cards).
Internet-claims monitoring and reporting 24-hours a day.
Easy-to-use reporting for dealers and agents.
Coverage for most high-line vehicles.
Over $25,000,000 paid in total claims..
2
PEACE OF MIND FOR YOUR CUSTOMERS
Endurance protection plans are a great incentive for your
customers, and can help to add value to any sale.
VEHICLE PROTECTION
ACCEPTED BY ALL LICENSED
REPAIR FACILITIES
RENTAL REIMBURSEMENT
Endurance pays the
manufacturer’s suggested retail
price for parts and your repair
facility’s posted labor rate, plus
all teardown, diagnostic, fluids
and taxes on covered repairs.
Endurance protection plans are
accepted by repair facilities nationwide. All claims are paid directly by
corporate credit card.
If you're in need of a rental vehicle
due to covered repair work,
Endurance will provide rental
coverage with no deductible for up
to 5 days at $40 per day.
TOWING COVERAGE
ROADSIDE ASSISTANCE
INCREASED RETAIL VALUE
Endurance plans provide for
towing at no cost for the first
25 miles.
· 24-hour roadside assistance
If customers sell their vehicle, the
remaining Endurance coverage can
be transferred to the new owner,
allowing them the possibility of a
higher resale price.
· Flat tire change
· Vehicle jump start
· Lockout key recovery
· Emergency fuel, oil or coolant
delivery
All services are subject to maximum reimbursement limits. Coverage may not
be available in all states, please see your service agreement for all details.
3
PLANS AND OPTIONS
FOR ALMOST ANY
TYPE OF VEHICLE
Endurance Dealer Services offers vehicle protection plans and additional
add-on coverage for many of the vehicles you sell. Whether you deal in
new or pre-owned vehicles, with low mileage or high, with or without an
existing manufacturer warranty – there’s an Endurance plan that can
add value to every car on the lot.
EVERY APEX AND APEX XTRA
PLAN WE OFFER INCLUDES
THE FOLLOWING BENEFITS:
Seal and gasket & wear and
tear coverage.
Reimbursement of deductible for
parts covered under
manufacturer’s warranty.
Car rental coverage while the
vehicle is being repaired.
Reimbursement for meals and
lodging while the car is being
repaired.
Roadside service for minor
mechanical issues, flat tires, dead
batteries, and if the car is out of
gas or the engine needs fluids.
Towing service to a repair facility
when the car is disabled.
On-site locksmith service.
4
APEX
Apex Auto Programs offer a series of coverage choices, ranging from comprehensive coverage to more economical plans that cover just core components.
1
Apex PRO
2
Apex PREMIER
3
Apex SELECT PLUS
4
Apex SELECT
Apex WRAP
Apex CERTIFIED WRAP
APEX XTRA
Apex Xtra plans cover older, higher-mileage, vehicles that may not qualify for
coverage under competitors’ products. It’s a great way to add value to vehicles
that have been on the road for a few years.
5
Apex Xtra select plus
6
Apex Xtra select
7
Apex Xtra
APEX CERTIFIED LIMITED WARRANTY
Whether you offer limited warranties for regulatory compliance, as a risk
management tool or as a sales incentive, it’s smart business all around.
Limited warranties from Endurance Dealer Services allow you to limit
exposure and shield your balance sheet from liabilities.
8
3 months/3,000 miles
9
6 months/6,000 miles
10
12 months/12,000 miles
5
APEX
1
Apex PRO
The Apex Pro plan is Endurance’s most comprehensive protection program,
offering the highest possible protection to your customers. Anything that is
not listed in the exclusion section of the contract is covered under this
exclusionary plan.
The following items are not covered: Scheduled maintenance such as oil,
coolant, fluids, refrigerant, and others; wear items that routinely need
replacement such as the battery, tires, brake pads, brake drums, brakeshoes,
exhaust system, and shock absorbers; exterior items such as bright metal,
vinyl, ornaments, wheel covers, and paint; interior items such as upholstery,
buttons, carpet, door and window handles; any equipment not installed by
the manufacturer.
Apex Pro protection is available for vehicles with 100,000 miles or less at
time of purchase. Seals and gaskets and wear and tear, 4x4 coverage,
turbo/diesel, high-tech, and hybrid coverage are all included in every
Apex Pro policy. See service agreement for exclusion details.
6
2
Apex PREMIER
The Apex Premier Plan is the highest level of “stated component” coverage
Endurance has to offer. From engine to power windows, Apex Premier will pay
to repair or replace failed items that are included in the “Schedule of Coverage”
section of the contract. This protection is available for vehicles 15 years old or
newer with 150,000 miles or less on the odometer. Coverage includes:
ENGINE – Gas/Diesel: All internally lubricated parts
within the engine plus the cylinder heads, engine
block, engine mounts, flex plate, flywheel and ring
gear, harmonic balancer, intake and exhaust
manifolds, water pump, oil dipstick and tube, oil
pump, oil pump drive sprocket, timing chain/belt,
and timing chain tensioner. The oil pan and valve
covers are only covered if damaged by an internally
lubricated part.
TURBO/SUPERCHARGER: All internally lubricated
parts. Housing is only covered if damaged by an
internally lubricated part.
AUTOMATIC TRANSMISSION: All internally lubricated parts, torque converter, transmission mounts,
vacuum modulator, all gears, governor, oil pumps,
clutch plates, shafts, internal valves, rings, servo
units, friction and steel drums, bearings and
bushings, bands. Transmission case is covered if
damaged by an internally lubricated part.
MANUAL TRANSMISSION: All internally lubricated
parts, all gears, all bearings, main drive gear,
internal shifting components, synchronizing drum,
shafts and spacers, main shaft, bushings. Transmission case is covered if damaged by an internally
lubricated part.
DRIVE AXLE ASSEMBLY (Front & Rear): All
internally lubricated parts within the drive axle
housing plus the center carrier bearings, constant
velocity joints, double offset joints, drive
shaft/yokes, four-wheel drive actuator, locking hub
mechanisms, propeller shafts, and universal joints.
The drive axle housing is only covered if damaged
by an internally lubricated part.
TRANSFER UNIT: All internally lubricated parts
within the transfer case. Transfer case is only
covered if damaged by an internally lubricated part.
BRAKES: ABS control module, ABS pump, ABS
sensors, ABS accumulator, ABS motor, brake booster,
calipers, hydraulic lines and fittings, master
cylinder, rear actuators, and wheel cylinders.
STEERING: Power steering pump, rack and pinion,
and all internally lubricated parts within the rack
and pinion assembly. The steering box is only
covered if damaged by an internally lubricated part.
ELECTRICAL: All electrical manual switches,
alternator, analog gauges, convertible top motor,
cruise control module, cruise control servo,
electronic instrument cluster, electronic level
control compressor, electronic level control
sensor, electronic off head lamp sensor, power
antenna motor, keyless entry system, main
wiring harness, power door lock actuators, power
mirror motor, power seat motor, power sunroof
motor, power window motor, starter drive, starter
motor, starter solenoid, voltage regulator, washer
motor, wiper circuit board, and wiper motor(s)
(front and rear). Radio, compact disc player, and
cassette player covered if manufacturer installed
but limited to $1,000.00 repair or replacement,
cam sensor, crank sensor, ignition module,
engine control unit (ECU), engine control module
(ECM), ignition control unit (ICU), coil pack,
coil(s), pick-up coil, manifold air temperature
sensor (MAT), camshaft position sensor, coolant
temperature sensor, idle air control valve, idle
speed control motor, knock sensor, mass air flow
sensor (MAF), manifold absolute pressure sensor
(MAP), oxygen sensor, Vehicle speed sensor,
throttle position sensor.
AIR CONDITIONING & HEATING
(Factory Authorized Only): Accumulator, compressor, compressor clutch, compressor pulley,
condenser, evaporator, expansion valve, high/low
cut off switches, orifice tube, and receiver/dryer.
FRONT & REAR SUSPENSION: Ball joints, struts,
spindles, upper and lower control arms, wheel
bearings and radius arm and bushings.
FUEL SYSTEM: Fuel injection pump, fuel injectors, metal fuel lines, and primary
fuel pump.
COOLING SYSTEM: Blower motor, cooling fan
clutch, cooling fan blade, cooling fan motor,
heater core, radiator, and thermostat.
SEALS & GASKETS: Covered for all components
listed above. (Coverage included only for vehicles
with less than 100,000 miles at the time of sale.
For vehicles with more than 100,000 miles at the
time of sale, available as additional coverage.)
7
3
Apex select plus
The Apex Select Plus plan is the best way to stay secure on the road without
breaking the bank. Apex Select Plus is available for vehicles 15 years old or
newer with up to 150,000 miles on the odometer, and also includes a Hybrid
electrical vehicle option.
ENGINE – Gas/Diesel: All internally lubricated parts
within the engine plus the cylinder heads, engine
block, engine mounts, flex plate, flywheel and ring
gear, harmonic balancer, intake and exhaust
manifolds, water pump, oil dipstick and tube, oil
pump, oil pump drive sprocket, timing chain/belt,
and timing chain tensioner. The oil pan and valve
covers are only covered if damaged by an internally
lubricated part.
TURBO/SUPERCHARGER: All internally lubricated
parts. Housing is only covered if damaged by an
internally lubricated part.
AUTOMATIC TRANSMISSION: All internally lubricated parts, torque converter, transmission mounts,
vacuum modulator, all gears, governor, oil pumps,
clutch plates, shafts, internal valves, rings, servo
units, friction and steel drums, bearings and
bushings, bands. Transmission case is covered if
damaged by an internally lubricated part.
MANUAL TRANSMISSION: All internally lubricated
parts, all gears, all bearings, main drive gear,
internal shifting components, synchronizing drum,
shafts and spacers, main shaft, bushings. Transmission case is covered if damaged by an internally
lubricated part.
DRIVE AXLE ASSEMBLY (Front & Rear): All
internally lubricated parts within the drive axle
housing plus the center carrier bearings, constant
velocity joints, double offset joints, drive
shaft/yokes, four-wheel drive actuator, locking hub
mechanisms, propeller shafts, and universal joints.
The drive axle housing is only covered if damaged
by an internally lubricated part.
TRANSFER UNIT: All internally lubricated parts
within the transfer case. Transfer case is only
covered if damaged by an internally lubricated part.
8
BRAKES: Brake booster, calipers, hydraulic
lines and fittings, master cylinder, rear
actuators, and wheel cylinders.
STEERING: Power steering pump, rack and
pinion, and all internally lubricated parts
within the rack and pinion assembly. The
steering box is only covered if damaged by
an internally lubricated part.
ELECTRICAL COMPONENTS: All electrical
manual switches, alternator, analog gauges,
cam sensor, ignition module, Engine control
unit (ECU), engine control module (ECM), map
sensor, mass airflow sensor, power door lock
actuators, starter drive, starter motor, starter
solenoid, and voltage regulator.
AIR CONDITIONING & HEATING (Factory
Authorized Only): Accumulator, compressor,
compressor clutch, compressor pulley,
condenser, evaporator, expansion valve,
high/low cut off switches, orifice tube, and
receiver/dryer.
FUEL SYSTEM: Fuel injection pump, metal fuel
lines, and primary fuel pump.
COOLING SYSTEM: Blower motor, cooling fan
clutch, cooling fan blade, cooling fan motor,
heater core, radiator, and thermostat.
SEALS & GASKETS: Covered for all components
listed above. (Coverage included only for
vehicles with less than 100,000 miles at the
time of sale. For vehicles with more than
100,000 miles at the time of sale, available as
additional coverage.)
4
Apex select
The affordable Apex Select coverage plan provides protection for the vehicle
components that are the most vital, and often the most costly to repair. Completely user-friendly, Apex Select protection is available for vehicles 15 years
old or newer with up to 150,000 miles on the odometer. Coverage includes:
ENGINE – Gas/Diesel: All internally lubricated parts within the engine plus the cylinder heads,
engine block, engine mounts, flex plate, flywheel and ring gear, harmonic balancer, intake and
exhaust manifolds, water pump, oil dipstick and tube, oil pump, oil pump drive sprocket, timing
chain/belt, and timing chain tensioner. The oil pan and valve covers are only covered if damaged
by an internally lubricated part.
TURBO/SUPERCHARGER: All internally lubricated parts. Housing is only covered if damaged by an
internally lubricated part.
AUTOMATIC TRANSMISSION: All internally lubricated parts, torque converter, transmission
mounts, vacuum modulator, all gears, governor, oil pumps, clutch plates, shafts, internal valves,
rings, servo units, friction and steel drums, bearings and bushings, bands. Transmission case is
covered if damaged by an internally lubricated part.
MANUAL TRANSMISSION: All internally lubricated parts, all gears, all bearings, main drive gear,
internal shifting components, synchronizing drum, shafts and spacers, main shaft, bushings.
Transmission case is covered if damaged by an internally lubricated part.
DRIVE AXLE ASSEMBLY (Front & Rear): All internally lubricated parts within the drive axle
housing plus the center carrier bearings, constant velocity joints, double offset joints, drive
shaft/yokes, four-wheel drive actuator, locking hub mechanisms, propeller shafts, and universal
joints. The drive axle housing is only covered if damaged by an internally lubricated part.
TRANSFER UNIT: All internally lubricated parts within the transfer case. Transfer case is only
covered if damaged by an internally lubricated part.
SEALS & GASKETS: Covered for all components listed above. (Coverage included only for vehicles
with less than 100,000 miles at the time of sale. For vehicles with more than 100,000 miles at the
time of sale, available as additional coverage.)
9
Apex powerWrap
The Apex PowerWrap plan is an essential coverage offering for vehicles that
have an existing extended powertrain warranty. Customers can “wrap” the
coverage and make it as comprehensive as the Apex Pro plan, but at a reduced
cost. This protection is available for vehicles 5 years old or newer with up to
50,000 miles on the odometer. Coverage components include:
Brakes
Steering
Electrical Components
Air Conditioning & Heating
Front & Rear Suspension
Fuel System
Cooling System
Seals & Gaskets
Apex certified powerWrap
Apex Certified PowerWrap includes all the coverage and benefits of the Apex
PowerWrap plan but requires manufacturer certification of inspection. It’s an
essential coverage offering for vehicles that have a manufacture certification.
Customers can “wrap” the coverage and make it as comprehensive as the Apex
Pro plan, but at a reduced cost. This protection is available for vehicles up to 7
years old or newer with up to 85,000 miles on the odometer. Coverage
components include:
10
Brakes
Steering
Electrical Components
Air Conditioning & Heating
Front & Rear Suspension
Fuel System
Cooling System
Seals & Gaskets
APEX XTRA
5
Apex Xtra SELECT PLUS
The Apex Xtra Select Plus protection plan is simple to understand, affordable and
effective. This strong component protection covers the things that keep a vehicle
running smoothly and passengers resting comfortably. Coverage components include:
ENGINE: Crankshaft and bearings; connecting rods
and bearings; thrust bearings and shims; pistons
and piston rings; wrist pins; timing gears; timing
belt or chain; timing belt tensioner; crankshaft
pulley; harmonic balancer; oil pump; oil pump
pressure relief valve and spring; oil dipstick;
camshaft and bearings; lifters; pushrods; rocker
arms; rocker arm shafts; cam followers; lash
adjusters; intake and exhaust valves; valve
springs; replaceable valve guides; balance shaft
and bearings; water pump. Engine block and
cylinder heads are only covered if damage resulted
from the failure of an above listed covered part.
TURBOCHARGER/SUPERCHARGER (Factory
installed): internally lubricated parts including
bearings, turbine and turbine shaft.
Turbocharger/supercharger housings are only
covered if damaged as the result of the failure of an
internally lubricated part.
DIESEL ENGINE: All of the above listed parts
including diesel injection pump, injectors and
vacuum pump.
ROTARY ENGINE: All of the above listed components
including rotary chamber, rotor and main bearing.
AUTOMATIC TRANSMISSION/MANUAL
TRANSMISSION: Torque converter; flexplate; front
pump; planetary gear set; direct clutch; forward
clutch; low and reverse clutch; clutch apply pistons;
internal sealing rings; input and output shafts;
roller clutches; bands; check balls; band apply
servo; drums; center support; governor assembly;
vacuum modulator; valve body; stator and stator
shaft; bushings; pressure regulator valve and
bearings. Transmission case is covered if damage
resulted from the failure of an above listed covered
component. For manual transmission: internal
gears; shafts; bearings; bushings; input and output
shafts; counter shaft; synchronizers and sleeves;
detent balls; thrust washers; shift forks; levers;
collars and springs. Transmission case is only
covered if damaged as the result of the failure of an
internally lubricated part.
TRANSFER CASE: Internal gears; mainshaft;
countershaft; input and output shafts; bearings and
spacers; shift forks; synchronizers and sleeves;
springs and viscous coupling. Transfer case is
covered if damage resulted from the failure of an
above listed covered component.
DRIVE AXLE (FRONT OR REAR WHEEL DRIVE): Axle
shafts; axle bearings; drive shafts; universal joints;
constant velocity joints (unless damaged by the
failure of a leaking CV boot or lack of lube); ring
and pinion gears; spider gears; carrier assembly;
bearings and shims; center support bearing;
locking hubs; four-wheel drive actuator.
ELECTRICAL: Alternator; voltage regulator; starter
motor; starter solenoid and starter drive; turn
signal switch and stop lamp switch engine control
computer; power window motors; power seat motor;
power seat switch; power door lock actuators;
power door lock switches; windshield washer pump
and switch; distributor; horn(s) and horn button;
cruise control engagement switch; power
mirror switch.
STEERING: Power steering pump; rack and pinion
gear and steering gearbox.
FRONT AND REAR SUSPENSION: Upper and lower
control arms; control arm shafts and bushings;
upper and lower ball joints; king pins and
wheel bearings.
AIR CONDITIONER: Air conditioner compressor;
clutch and pulley; evaporator and condenser.
Accumulator/drier and orifice tubes are only
covered in connection with replacement of an
above listed component and only if they
have failed.
BRAKES: Master cylinder; wheel cylinders; disc
brake calipers; vacuum assist booster; proportioning valve; hydraulic lines and fittings.
FUEL/COOLING: Electric and mechanical fuel
pumps; fuel pressure regulator; fuel tank sending
unit; metal fuel lines and fuel tank. Electric fan
motor and fan clutch and heater control valve.
SEALS & GASKETS: For all components above, the
following coverage applies: seals and gaskets of
covered components designed to prevent the loss of
necessary coolants, lubricants and fluids. Minor
loss of fluid or seepage is considered normal and is
not considered a mechanical breakdown and is not
eligible for coverage.
11
6
Apex Xtra SELECT
This coverage ensures that the most important and expensive to fix vehicle
parts are always protected, so your customers can drive with peace of mind.
Coverage components include:
ENGINE: Crankshaft and bearings; connecting rods
and bearings; thrust bearings and shims; pistons
and piston rings; wrist pins; timing gears; timing
belt or chain; timing belt tensioner; crankshaft
pulley; harmonic balancer; oil pump; oil pump
pressure relief valve and spring; oil dipstick;
camshaft and bearings; lifters; pushrods; rocker
arms; rocker arm shafts; cam followers; lash adjusters; intake and exhaust valves; valve springs;
replaceable valve guides; balance shaft and
bearings; water pump. Engine block and cylinder
heads are only covered if damage resulted from the
failure of an above listed covered part.
TURBO/SUPERCHARGER (Factory installed):
internally lubricated parts including bearings,
turbine and turbine shaft. Turbocharger/supercharger
housings are only covered if damaged as the result
of the failure of an internally lubricated part.
DIESEL ENGINE: All of the above listed parts
including diesel injection pump, injectors and
vacuum pump.
ROTARY ENGINE: All of the above listed components
including rotary chamber, rotor and main bearing.
AUTOMATIC TRANSMISSION/MANUAL
TRANSMISSION: Torque converter; flexplate; front
pump; planetary gear set; direct clutch; forward
clutch; low and reverse clutch; clutch apply pistons;
internal sealing rings; input and output shafts;
roller clutches; bands; check balls; band apply servo;
drums; center support; governor assembly; vacuum
modulator; valve body; stator and stator shaft;
bushings; pressure regulator valve and bearings.
Transmission case is covered if damage resulted
from the failure of an above listed covered component. For manual transmission: internal gears;
shafts; bearings; bushings; input and output shafts;
counter shaft; synchronizers and sleeves; detent
balls; thrust washers; shift forks; levers; collars and
springs. Transmission case is only covered if
damaged as the result of the failure of an internally
lubricated part.
12
TRANSFER CASE: Internal gears; mainshaft;
countershaft; input and output shafts;
bearings and spacers; shift forks; synchronizers and sleeves; springs and viscous coupling.
Transfer case is covered if damage resulted
from the failure of an above listed covered
component.
DRIVE AXLE (FRONT OR REAR WHEEL DRIVE):
Axle shafts; axle bearings; drive shafts;
universal joints; constant velocity joints
(unless damaged by the failure of a leaking CV
boot or lack of lube); ring and pinion gears;
spider gears; carrier assembly; bearings and
shims; center support bearing; locking hubs;
four-wheel drive actuator.
ELECTRICAL: Alternator; voltage regulator;
starter motor; starter solenoid and starter
drive; turn signal switch and stop lamp
switch.
STEERING: Power steering pump; rack and
pinion gear and steering gearbox.
SEALS & GASKETS: For all components above,
the following coverage applies: Seals and
Gaskets of covered components designed to
prevent the loss of necessary coolants, lubricants and fluids. Minor loss of fluid or seepage
is considered normal and is not considered a
mechanical breakdown and is not eligible for
coverage.
7
Apex Xtra
This affordable coverage protects against mechanical breakdowns of key
components. Coverage components include:
ENGINE: Crankshaft and bearings; connecting rods and bearings; thrust bearings and shims;
pistons and piston rings; wrist pins; timing gears; timing belt or chain; timing belt tensioner;
crankshaft pulley; harmonic balancer; oil pump; oil pump pressure relief valve and spring; oil
dipstick; camshaft and bearings; lifters; pushrods; rocker arms; rocker arm shafts; cam followers;
lash adjusters; intake and exhaust valves; valve springs; replaceable valve guides; balance shaft
and bearings; water pump. Engine block and cylinder heads are only covered if damage resulted
from the failure of an above listed covered part.
TURBO/SUPERCHARGER (Factory installed): internally lubricated parts including bearings,
turbine and turbine shaft. Turbocharger/supercharger housings are only covered if damaged as
the result of the failure of an internally lubricated part.
DIESEL ENGINE: All of the above listed parts including diesel injection pump, injectors and
vacuum pump.
ROTARY ENGINE: All of the above listed components including rotary chamber, rotor and
main bearing.
AUTOMATIC TRANSMISSION/MANUAL TRANSMISSION: Torque converter; flexplate; front pump;
planetary gear set; direct clutch; forward clutch; low and reverse clutch; clutch apply pistons;
internal sealing rings; input and output shafts; roller clutches; bands; check balls; band apply
servo; drums; center support; governor assembly; vacuum modulator; valve body; stator and stator
shaft; bushings; pressure regulator valve and bearings. Transmission case is covered if damage
resulted from the failure of an above listed covered component. For manual transmission: Internal
gears; shafts; bearings; bushings; input and output shafts; counter shaft; synchronizers and
sleeves; detent balls; thrust washers; shift forks; levers; collars and springs. Transmission case is
only covered if damaged as the result of the failure of an internally lubricated part.
SEALS & GASKETS: For all components above, the following coverage applies: seals and gaskets of
covered components designed to prevent the loss of necessary coolants, lubricants and fluids.
Minor loss of fluid or seepage is considered normal and is not considered a mechanical breakdown
and is not eligible for coverage.
13
ADDitional add-on
coverage options
We believe in offering the right protection for every vehicle. If our standard
coverage plans don't fulfill all of your customer's needs, we encourage you to
offer add-on coverage for vehicles with unique systems.
HIGH TECH OPTION (Available on Apex Premier only): High Tech coverage provides coverage for back
up camera & sensors/perimeter warning; video system & display screen (does not cover minimal pixel
damage); GPS/NAV systems; blind spot sensors; electronic driver information display; anti-theft
systems (remote excluded).
COMMERCIAL USE OPTION (Available on all Plans): Commercial coverage provides coverage for vehicles
used for farming, ranching, route work, job-site activities, service or repair work, delivery of goods and
snow removal. (Vehicles used for snow removal must be equipped with factory authorized snow plow
package to be eligible for Commercial Use coverage.) Usage must not exceed the manufacturer’s ratings
and/or limitations.
SEALS & GASKETS OPTION (Available on all plans for cars that have over 100,000 miles at time of
purchase): Seals & Gaskets coverage provides coverage for leaking seals and gaskets on the component
groups listed in the contract. However, minor loss of fluid or seepage is considered normal and is not
considered a breakdown and is not eligible for coverage.
TIRE MODIFICATION/BODY OR SUSPENSION LIFT OPTION (Available on all coverage Plans):
Tire Modification/Body or Suspension Lift coverage provides coverage in accordance with the applicable terms of this contract even when oversized/undersized tires (not to exceed the maximum tire
height and maximum tire width allowed by the lift kit manufacturer), body lifts and suspension lifts
(maximum four inch combined lift) have been added to the vehicle. However, appropriate final drive
gear change must be performed for oversize tires or resultant claims will be declined. This surcharge is
mandatory as it applies.
HYBRID VEHICLE OPTION (Available with Apex Premier and Apex Select Plus only): Electric motor,
power controller, inverter assembly, generator(s), electronic air conditioning compressor, electronic
power steering pump. Batteries are excluded.
14
APEX CERTIFIED LIMITED
WARRANTY details
Enhance the sale of pre-owned vehicles by including a certified limited warranty for every customer. Customers will feel protected and more confident –
and will likely be more receptive to extending the limited warranty coverage
to upgraded comprehensive packages.
Apex Certified Limited Warranties are a good fit for regulatory compliance, as a
risk management tool and as a value add for your customers. Our Endurance
Dealer Services warranties include the coverage below. Most common terms are
for 6 months/6,000 miles.
8
3 months/3,000 miles
9
6 months/6,000 miles
10
12 months/12,000 miles
ENGINE: Gas/Diesel – All internally lubricated parts
within the engine plus the timing chain/belt,
timing chain tensioner, oil pump drive sprocket, oil
pump, primary fuel pump, oil dip stick and tube,
flywheel and ring gear, flex plate, engine mounts,
intake and exhaust manifolds, harmonic balancer,
engine block and cylinder heads. The oil pan and
valve covers are only covered if damaged by an
internally lubricated part.
TURBOCHARGER/SUPERCHARGER: All internally
lubricated parts. Housing is only covered if
damaged by an internally lubricated part.
TRANSMISSION: All internally lubricated parts
located within the transmission case plus the
torque converter, vacuum modulator and transmission mounts. Transmission case and oil pan are
only covered if damaged by an internally lubricated
part.
TRANSFER UNIT: All internally lubricated parts
within the transfer case. Transfer case is only
covered if damaged by an internally lubricated part.
DRIVE AXLE: All internally lubricated parts within
the drive axle housing plus the constant velocity
joints, double offset joints, drive shaft/yokes, center
carrier bearings, propeller shafts and locking hub
mechanisms. The drive axle housing is only
covered if damaged by an internally lubricated part.
ELECTRICAL: Starter motor, starter solenoid, starter
drive, alternator, voltage regulator, ignition module,
cam sensor, engine control computer (ECM), wiper
motor, washer motor, analog gauges, electrical
manual switches, electronic instrument cluster,
electronic ignition management controls, electronic
fuel management controls, power window motor,
power door lock actuators, power sunroof motor,
convertible top motor, cruise control servo, cruise
control module, power seat motor, power antenna
motor and power mirror motor.
BRAKES: Master cylinder, brake booster, wheel
cylinders, hydraulic lines and fittings, calipers, rear
actuators, ABS sensors and ABS pump.
STEERING: Power steering pump, all internal parts
within the rack and pinion assembly, steering
column shaft and steering shaft couplings. The
steering box is only covered if damaged by an
internal part.
AIR CONDITIONING: Compressor, compressor clutch,
compressor pulley, receiver/dryer, accumulator,
evaporator, condenser, expansion valve, orifice tube,
high-low cut off switches, A/C tensioner assembly
and automatic temperature control programmer.
FRONT & REAR SUSPENSION: Upper and lower
control arms, ball joints, wheel bearings, spindles,
torsion bar, stabilizer bar, linkage, stabilizer shaft
and McPherson strut.
FUEL SYSTEM: Fuel injection pump, metal fuel
lines, mass air flow sensor, map sensor, fuel tank,
fuel float and fuel sending unit.
COOLING SYSTEM: Water pump, heater core, radiator,
cooling fan motor, clutch blade, blower motor, and
cooling recovery unit.
SEALS & GASKETS: Seals and gaskets on all listed
components are covered.
15
2nd Chance Program
The Endurance 2nd Chance Program is a unique system which provides your
organization an opportunity to sell your customers a service contract after they
have left your dealership, agency, or credit union. This is a Turn-Key income
generating program with absolutely no start up costs and minimal implementation time. It is a compliant, simple, and effective way to profit from all of your
past sales and/or service customers with no extra work for you.
Endurance simply utilizes your provided customer records to screen, process, and
follow up with all selectively targeted candidates. This process relieves you from
committing your own valuable time, material, and manpower costs and hands it
over to our experienced, proven successful sales team. Again, it involves no risk
or costs to you whatsoever; you just sit back and profit from customers that
would have otherwise been completely lost or sold by a third party.
Add revenue to your dealership
Capture countless lost opportunities
Promote higher customer loyalty
and earnings with 2nd Chance
Virtually no overhead
All set-up costs, data acquisition
costs, postage and mail costs
covered by Endurance
16
Other Protection Products
Tire & Wheel Hazard Program
Optional curb and cosmetic available
Various benefit levels
Payments options available
Vehicle Theft Deterrents (E.T.C.H.)
Various benefit levels
Dealer repurchasing incentives
Vehicle replacement ETCH available
G.A.P.
0–84 month terms
Fully insured by Wesco Insurance Company, an AmTrust Group
insurance carrier rated “A” (Excellent) by A. M. Best.
For both new franchise and independent dealerships
Key Remote Replacement Program
$400 and $800 coverages
Covers for lost, stolen or damaged
Available terms: 1–5 years
Customize with optional benefits
(i.e., roadside assistance, rental and taxi assistance)
Paintless Dent Repair Plus
Includes travel benefits
3–5 year terms
Unlimited occurrences
Combo Product AKA 4/5 in 1, Lease Wrap, Titanium
Includes tire & wheel hazard, paintless dent repair, 24-hour roadside
assistance and key/remote replacement
Available terms: 2–5 years
Customizable benefit limits
Customize with additional benefits (i.e., windshield repair)
17
Identity Theft and Legal Benefits
Includes ID theft restoration benefits
Free legal services
24-Hour Emergency Roadside Assistance
24/7 dispatch services
Dealer tieback options
Full service travel features
Paint and Fabric Protection
Available terms: 3–5 years
Windshield Repair and Replacement
Available terms: 3–5 years
All Apex Vehicle Protection Plans are administered
exclusively by Endurance Dealer Services LLC.
18
Call us toll free at: (877) 414.0134
or online at: EnduranceDS.com