Cyber People - Booz Allen Hamilton

S T R AT E G Y
&
O R G A N I Z AT I O N
About Booz Allen
Booz Allen Hamilton has been
at the forefront of strategy
and technology consulting for
nearly a century. Providing
a broad range of services in
strategy and organization,
technology, operations,
and analytics, Booz Allen is
committed to delivering results
that endure.
For more information contact
Jeff Akin
Principal
[email protected]
703/984-3753
Ron Sanders
Senior Executive Advisor
[email protected]
703/984-0016
www.boozallen.com
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T E C H N O L O G Y
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O P E R AT I O N S
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A N A LY T I C S
Cyber People
Cyber attacks occur at cyber speed. Cyber threats are constantly evolving and becoming
more complex. Organizations will find it impossible to compete unless their workforce stays
ahead of the threats. Cyber attacks originate from multiple, diverse sources and often from
adversaries who can infiltrate networks with increasingly complex and dynamic methods. The
knowledge and skills of the cyber workforce must be just as deep and dynamic.
But workforce readiness does not happen by accident. Organizations must invest in acquiring
the right talent to support cyber operations. They must start now to develop the highly trained
and qualified cyber workers, managers, and leaders who will be critical to protecting organizations from today’s threats and from those that emerge in the next 5, 10, and 20 years. There
are four key paths to this goal: leadership development, human capital management, education and training, and awareness and communication. Together, they create an organizational
ability—a cyber-security culture—to innovate and respond to 21st century issues.
Booz Allen Can Help You Be Ready for What’s Next
Booz Allen Hamilton, a leading strategy and technology consulting firm, has deep experience
and expertise working with clients to develop a cyber-ready workforce and associated leadership. When it comes to developing the cyber workforce, Booz Allen considers all aspects
that effect organizational change—stakeholder analysis, engagement strategies, leadership
development, competency development, curriculum planning, tools and techniques development, change management, and strategic communications. We bring to each assignment:
• Broad Expertise. Our subject matter experts have wide experience across a full spectrum
of human capital development, leadership development, and strategic communication.
• Strategic Understanding. We are highly attuned to the specific needs of our clients and
adapt our approach and tools to meet those individual needs.
Booz Allen’s Approach and Services
Our approach to cyber workforce development is grounded in our
knowledge of the many challenges organizations face when it
comes to security issues:
• Organizations need qualified cyber professionals to
support their missions
• Senior leaders understand the importance
of cyber security yet encounter obstacles to
effective action
• The information technology (IT) team needs the
skill sets to stop cyber attacks or intrusions
• Organizations fail to establish procedures that
prevent internal cyber-security breaches
• Lack of standard competencies make it difficult to
match people to functions
Ready for what’s next. www.boozallen.com
POLICY
OPERATIONS
PEOPLE
CYBER
MISSION
INTEGRATION
TECHNOLOGY
MANAGEMENT
Booz Allen addresses organizational cyber security in a comprehensive way across the following four paths:
• Leadership Development
–– Cyber leadership development programs and seminar design, development,
implementation, and evaluation
–– Cyber leadership development criteria identification
–– Cyber leadership wargaming and simulation
–– Cyber leadership succession planning
• Human Capital Management
–– Strategy development, design, implementation, and evaluation
–– Workforce Risk Evaluator (WiRE™)
–– Cyber Competency Evaluator
• Education and Training
–– Learning systems—training, education, and performance
–– Cyber leadership development competency needs assessment
–– Design and development of learning programs and curricula
–– Game-based learning
• Awareness and Communications
–– Strategic communications
–– Stakeholder relationship management
–– Change communications
–– Crisis communications
–– Creative media
Client Success Story
Office of Personnel Management. When the Federal Chief Information Officers (CIO) Council
reviewed future information and cybersecurity human resource requirements, it found that
skills, requirements, and titles varied from agency to agency. Information and cybersecurity
roles across the government had not clearly been defined; information security (IS) policies
and standards were in conflict; and there was a lack of consensus regarding IS roles and role
definitions, relevant competency models, skill sets, and certifications. These inconsistencies led to uneven information security practices across the US government. The CIO Council
needed to establish competencies and standards that federal agencies could use to hire and
maintain world-class cyber workforces.
Booz Allen helped the CIO Council develop a unified perspective on federal information
security roles, functions, and responsibilities. Booz Allen and information security experts
from across the government identified and prioritized 11 unique IS roles. We created a set of
workforce-development matrices to establish a common definition of the Chief Information
Security Officer, Systems Operations & Maintenance Professional, and Information Security
Assessor roles and identify critical job responsibilities, competencies, and skills; certifications
and credentials; and learning resources.
With Booz Allen’s assistance, the CIO Council and federal agencies now have clearly defined
roles to assist in hiring IS cyber personnel. The workforce-development matrices can be used
to support various strategic human capital initiatives, including recruitment, staffing, career
learning and development, performance management, and succession planning.
Whether you’re managing today’s issues or looking beyond the horizon, count on us to help
you be ready for what’s next.
10.156.10A