The War Amputations of Canada

The War Amputations
of Canada
Elizabeth and Patrick
The War Amps
2010 – 2011 Annual Report
Contents at a glance
The War Amps Mission...................................... 3
PLAYSAFE/DRIVESAFE......................................13
Key Tag and Address Label Service............... 5
Operation Legacy..............................................14
National Service Bureau.................................... 7
Financials..............................................................16
Child Amputee (CHAMP) Program................ 9
The Legacy Continues......................................18
National Amputee Centre..............................12
Who We Are.........................................................19
Thank You
Thanks to the support of donors like you, The War Amps continues to operate our many programs
serving our members and Canadians from coast to coast.
This year (2010-11) was an eventful one for us. With your donations, we continued to provide
child amputees with financial assistance for standard and recreational limbs and devices, which aid
them in daily living and allow them to participate in activities with their peers. The War Amps also
introduced new initiatives in our CHAMP Program, helping child amputees with costs such as
post-secondary education, driver training and vehicle modification to assist them on the road to
independence. Your support also allowed us to bring together 450 child amputees and their families
in six regional seminars across Canada.
Our national safety program, PLAYSAFE/DRIVESAFE, reached thousands of Canadians on parade
routes across the country and through presentations and displays, helping to raise safety awareness
and put a stop to preventable accidents.
As well, we assisted 55 prosthetists, orthotists and technicians in attending prosthetic conferences
across Canada to ensure they have access to up-to-date technology, new innovations, products and
techniques to benefit Canadian amputees.
Your continued support of The War Amps Key Tag and Address Label Service allows us to
operate our many programs, which have helped thousands of amputees – war amps as well as
civilians – and the Canadian public. As always, it remains our privilege to return lost keys to
their owners – 14,969 of them within the year.
2
­
The War Amps
Mission
“Every Christmas, my daughters and I choose a charity that all of us support.
This year it is my turn to choose. After watching your public service announcement
about Matteo, I have chosen the CHAMP Program as our family charity. To see
Matteo participate fully in many activities spurred me to choose this program.
“And, as a special touch, my husband was a World War II war veteran.
Indeed, this donation to the CHAMP Program is appropriate.”
– War Amps supporter
The War Amps is a Canadian nation-wide
registered charitable organization operated under
the direction of war amputees.
A philosophy of “amputees helping amputees”
has been the hallmark of The War Amps since
1918, when the organization was founded by
amputee war veterans returning home from
the First World War. Counselling, self-help
and practical assistance – along with the desire
to preserve Canada’s military heritage – are
The sheltered workshop, where key
tags and address labels are made,
provides employment to Canadian
amputees and other people with
disabilities.
3
common threads that have been retained in the
modern-day organization that developed from
their efforts.
Today, the Association continues to serve war
amputees, and all Canadian amputees, including
children.
The War Amps is able to operate its many
programs solely through donations from the
public to the Key Tag and Address Label Service.
Our aims and objectives:
• improve quality of life for all amputees
• e ncourage child amputees to develop
a positive approach to living with
amputation through comprehensive
support programs
• e ducate amputees with the latest
information on artificial limbs and all
aspects of amputation
• provide employment for amputees
• r aise awareness about issues as diverse as
the experiences and abilities of amputees,
child safety and Canada’s military heritage
The War Amps DOES NOT:
• use professional fundraisers;
• receive government grants;
• solicit by phone or door-to-door;
• sell or trade your name/address;
• spend more than 10% on
administration;
• tie up funds in long-term
investments.
4
Key Tag and
Address
Label Service
“I lost my keys while riding my bike
on one of the well-appreciated trails
in town. I would like to thank the
thoughtful person who found my keys
and turned them in. They saved me
the cost of making new keys, including
an electronic key for my car.
When you
use War
Amps key
tags, you
suppor t child
amputees
like Megan.
“Today, I received my keys in the mail via The War Amps Key Tag Service. What
a wonderful surprise! I have given to The War Amps because I believe in their
charity. I never thought that I would one day be a recipient of their generosity.”
– War Amps supporter
In 1946, the Key Tag Service was launched
as a sheltered workshop where war amputees
could not only work for competitive wages, but
also provide a service to Canadians that would
generate funds for the Association.
To date, the Key Tag Service has returned
more than one million sets of lost keys to their
owners. The sheltered workshop, where key
tags and address labels are made, continues to
employ Canadian amputees and other people
with disabilities.
The Address Label Service was introduced in
1972 to provide year-round employment for the
disabled staff at the Key Tag Service.
The War Amps many programs, like the Child
Amputee (CHAMP) Program, are made possible
solely through the public’s support of the Key
Tag and Address Label Service. Key tags are
mailed to Canadians once a year, between
This year (2010-11), 14,969 lost
keys were returned to their owners
through the Key Tag Service.
5
January and June. Complimentary, personalized
seasonal address labels are mailed to supporters
every fall.
How Key Tags Work
Confidentially coded key tags are registered to
your name and address. If you lose your keys,
the finder can call The War Amps toll-free
number printed on the back of the key tag.
A bonded courier will be sent by The War Amps
to pick up your keys at the finder’s location,
and they will be returned to you right away.
Or, the finder can deposit your keys in any
mailbox in Canada. Canada Post delivers them
to The War Amps; we return them to you by
courier or by mail. With the high replacement
cost of electronic remotes and devices, this
service is more important than ever!
DRIVES
123456 AFE
789
6
National
Service
Bureau
With roots stretching back more than 90
years, The War Amps National Service Bureau
continues its proud legacy of assisting and
providing counsel to War Amputees and
Seriously Disabled Veterans.
A Unique Expertise
Through the Service Bureau, many Seriously
Disabled Veterans continue to be represented
in an effort to have their health needs and their
pension compensation recognized in a fully
satisfactory manner.
Since the end of World War I, The War
Amputations of Canada, under the leadership
of Padre Sidney Lambert and subsequently Cliff
Chadderton, has been instrumental in obtaining
many improvements to pension legislation
and health care benefits for veterans and their
families. The need remains strong today.
In pursuing this objective, the National Service
Bureau has a unique expertise in the areas of
pensions and special allowances relevant to
legislation impacting veterans having serious
disabilities such as amputation. Its staff has
also gained the very necessary knowledge to
successfully obtain benefits available to veterans in
the health care area which encompasses Treatment
Benefits, VIP and the Long Term Care Programs
for these Seriously Disabled Veterans.
They served; we care!
Current Perspective
A Vital Navigator
From the current perspective of the Service
Bureau, it has become even more important to
ensure that essential services and benefits are in
place to meet the needs of these individuals as
our Traditional veteran population confronts the
ravages of age and the requirements of Modern
Day veterans are identified and addressed under
the New Veterans Charter.
The system can be very cumbersome and many
disabled pensioners find themselves facing an
intensely bureaucratic process. As veterans
health care is provided under a combination of
federal and provincial authority, this is often
a very difficult exercise and one that requires
knowledge of all legislative and regulatory
intricacies. The Service Bureau continues to
7
be called upon to act as a vital ‘navigator’ in
relation to these extremely complex areas of
pension and health care benefits.
Veterans Charter Advisory Group to ensure the
Government fulfills its promised commitment
to address all the identified gaps and inequities
in a legal instrument that veterans’ organizations
consider to be a ‘living’ Charter.
In addition, we have made a commitment
both to the Department of National Defence
and Veterans Affairs Canada, to assist Modern
Day veterans with respect to their pension
compensation and prosthetic requirements,
with particular emphasis on Severely Disabled
Veterans and War Amputees.
Addressing Future and Current Needs
The War Amps National Service Bureau, as
part of its mandate, will continue to pursue
necessary legislative reform to make certain
that all veterans and their spouses are receiving
appropriate pension compensation and health
care benefits so as to allow them to cope with
their individual needs and incapacities.
Consultation and Representation
More recently we have been extensively involved
in consultation meetings with the Government
in the development of the New Veterans Charter
applicable to Canadian Forces Veterans. In
this regard, we have had representation on
the Canadian Forces Advisory Council in
the formulation of the Charter and the New
Vol. 7, Fall 2011
By maintaining constant pressure on the
Government, it is our ongoing priority that
statutory and regulatory programs are revised
and augmented as required to address the
current and future needs of all Canadian
Veterans and their families.
At your service...
The War Amps makes available
many resource materials for our
veteran members, which address
topics such as driving and estate
planning. The War Amps quarterly
publication At your service... provides
members, wives and widows with
information on relevant legislative
happenings, health and safety
issues, and updates from branches
across Canada.
Remembering
the Battles of Bea
umont‑
Hamel and the So
mme
8
Child Amputee
(CHAMP)
Program
Juliette
“I have been a Champ since I was three-and-a-half years old after losing my foot
in a lawn tractor accident. I am now 15 and I can assure you that when you
support War Amps, it is supporting an amazing organization.
“The CHAMP Program plays a major part in making my life as great as it is.
As a child growing up, I often would hear my Mom say, ‘I don’t know what we
would have done without them.’”
– Champ
Created in 1975, The War Amps Child
Amputee (CHAMP) Program is built on the
Winner’s Circle philosophy, which encourages
child amputees (Champs) to accept their
amputations and develop a positive approach
to challenges. This attitude, combined with
CHAMP’s support, helps Champs realize “The
Sky’s The Limit!” Fittingly, this message was the
theme of the 2011 CHAMP seminars.
• p
eer counselling and emotional support
through programs like Matching Mothers
CHAMP is open to Canadian children under 18
who are born missing a limb or limbs or have lost a
limb due to an accident or medical causes. Children
with multiple amputations receive specialized
services through enrolment in JUMPSTART,
which is tailored to meet their unique needs.
Resources available through CHAMP assist
CHAMP offers comprehensive services to Canadian families with all aspects of raising an amputee
child amputees and their families, such as:
child, from their early years through adulthood.
• fi
nancial assistance for artificial limbs and
recreational devices
In 2011, many new initiatives were introduced
to the CHAMP Program. These include:
• r egional CHAMP seminars, which provide
a forum for young amputees and their
parents to share information and advice and
see new developments in artificial limbs
• fi
nancial assistance for Champs to obtain their
driver’s licence (including the cost of driver’s
education courses and vehicle adaptations)
9
• f unding for daily living aids (such as
those used for dressing, hygiene and
food preparation)
For standard or “everyday” artificial limbs,
CHAMP pays the portion not covered by
provincial or private medical plans.
• e nhanced post-secondary bursaries to
help offset the costs of residence fees
and transportation
Additionally, the CHAMP Program covers
travel costs to and from prosthetic centres.
An appointment to fit an artificial limb can take
several days, and for families who do not live near
their prosthetist, travel can be very expensive.
Financial Assistance
“Your funding has allowed me to receive
Regional Seminars
the best possible legs for my lifestyle.
I have never viewed my lack of limbs “Seminars provide such great
information, and words cannot describe
as a disability. I doubt very much
the bond that these kids share. Having
that I would be able to say that had
CHAMP not been a constant presence the opportunity to sit down and talk
with the parents and share stories is such
in my life.”
a phenomenal thing. Knowing that
– Champ
someone else shares the same concerns
The cost of artificial limbs is a heavy financial
and can totally relate to the different
burden for families, especially considering
situations is very comforting.”
that child amputees outgrow their artificial
limbs faster than their clothing. Artificial
limbs range from a few thousand dollars to
tens of thousands, depending on the type of
amputation and the components required.
CHAMP covers 100 per cent of the cost of
recreational limbs and devices, such as those
designed for swimming, skiing or playing a
musical instrument. Recreational limbs are
considered to be a necessity for child amputees
so they can take part in activities with their
friends and family. There are also practical
benefits. For example, a swimming leg allows
safe mobility for a leg amputee around the
swimming pool and in the shower.
– CHAMP Mom
The War Amps proudly marked the 30th
anniversary of CHAMP seminars in 2011.
This year, CHAMP held six regional seminars,
bringing together approximately 450 child
amputees and their families. Seminars are
a powerful experience – for many Champs,
it is the first time they have met another
amputee who is just like them. Seminars have
also proven to have a life-changing effect on
Champs, as they foster the positive attitude
required to overcome challenges.
At seminars, Champs and their parents
experience a wide range of interactive sessions,
10
many of them tailored to their age group
and type of amputation. Sessions offer an
opportunity for Champs to discuss things like
teasing and bullying, teen issues like driving,
artificial limbs and much more. Parents, too,
receive information and advice to help them cope
with the unique situations their child must face.
CHAMP Newsletter
The CHAMP Newsletter, published quarterly,
provides valuable information to the CHAMP
membership and allows an opportunity for
Champs to keep in touch and share their
accomplishments.
CHAMP Development Program
Champs are encouraged to look to the future
and continue their education by attending
post-secondary school. Education broadens
employment opportunities for amputees,
who may face restricted job choices. Getting
a good education ensures Champs achieve
future independence.
In 2010, the CHAMP Program enrolled
114 child amputees who were missing
limbs at birth, from accidents or due to
medical causes.
In 2010, Super Champs, those with multiple
amputations, had their own seminar to
help address their more unique needs like
independence, education, computers and
strategies to gain future employment as adults.
Champs between the ages of 18 and 25 may
apply for educational bursaries from CHAMP to
help cover the costs of tuition, books, residence
fees and transit or parking passes.
In the 2010-11 academic years, 151 Champs
received bursaries from The War Amps to aid in
The emotional “boost” families get from seminars
their pursuit of higher education.
continues throughout the year in the Matching
Mothers Program, in which families who have
“been there” provide practical and ongoing
support to new Champs and their families.
Matching Mothers
“I am writing to thank you for the
match with another CHAMP family.
We met a couple of weeks ago. It was a
wonderful experience for us. It was like
we’ve known each other for years. They
offered answers to our many questions.
This is a great program.”
– CHAMP Mom
11
National
Amputee
Centre
“I would like to take this opportunity to thank your organization for the
incredible gift you gave me in helping me with the purchase of my prosthesis.
“I am going through a pretty rough time in my life right now and your help could
not have come at a better time. I want to thank you from the bottom of my
heart, your help is greatly appreciated.”
– Adult amputee
The War Amps National Amputee Centre
(NAC) educates amputees and their families about
all aspects of amputation. Through the NAC,
information from all over the world is shared with
amputees and the prosthetic industry in Canada.
This year, the NAC received approximately 1,340
general inquiries from the public, amputees and
prosthetic centres. The information gathered by
the NAC at prosthetic conferences and through
direct contact with manufacturing companies
has proven to be an invaluable resource.
The War Amps Prosthetics Education Program
offers funding to Canadian prosthetists, prosthetic
technicians, orthotists and orthotic technicians
to attend courses to upgrade their skills. The
War Amps offers this program to help ensure
prosthetists, orthotists and technicians have
access to up-to-date technology, new innovations,
products and techniques to benefit Canadian
amputees. Through this program, the NAC
assisted 55 prosthetists, orthotists and technicians
in attending conferences across Canada.
The Adult Prosthetics Program, administered
under the NAC, provides financial assistance to
Canadian adult amputees towards the cost of
artificial limbs. This year, the NAC enrolled 588
adult amputees in the Adult Prosthetics Program
and provided financial assistance towards the
cost of 593 artificial limbs.
12
The National Amputee Centre at
The War Amps has developed many
useful resources to meet the needs
of amputees.
PLAYSAFE/
dRIVEsAFE
“I enjoy giving presentations. I love being
able to interact with the kids and teach
them about amputees and PLAYSAFE.
It’s a great way for me to give back to
CHAMP and The War Amps.”
Fraser and Kendra
– Champ
The War Amps PLAYSAFE Program is a unique
“kids-to-kids” approach to child safety. CHAMP
Safety Ambassadors, many of whom lost their
limbs in accidents, warn children to spot the
danger before they play. The DRIVESAFE
Program promotes safe driving to prevent
injuries due to accidents.
CFL PLAYSAFE Public Service
Announcement
CHAMP Safety Ambassadors conducted 231
displays or presentations this year at their
schools and community groups, reaching more
than 25,000 Canadians.They also rode on the
PLAYSAFE/DRIVESAFE float in 31 parades.
In 2010, 10-year-old Champ Noah, who lost
his left foot in a lawn mower accident, joined
with the Edmonton Eskimos to spread the
PLAYSAFE message.
For more than 30 years, The War Amps and the
Canadian Football League have shared a special
tradition – the annual CFL PLAYSAFE public
service announcement, saluting the League’s
support of The War Amps safety program.
13
Operation
Legacy
Joseph
“To take part in a wreath laying ceremony in memory of veterans reminded me
how important it is to remember them, since it is thanks to them that we live
in the world we live in today. The ceremony was very moving. I hope to have
encouraged other people to pay attention to the veterans we meet on the street
and to thank them.”
– Champ
As part of The War Amps legacy, members
of the CHAMP Program teach younger
generations the importance of remembering the
sacrifices of our fallen soldiers and veterans.
Operation Legacy members participated in 131
events across Canada, including wreath layings
on Remembrance Day, presentations, library or
school donations of War Amps documentaries,
and media interviews.
Through Operation Legacy,
members of CHAMP pass the torch of
remembrance to future generations.
Operation Legacy members helped to
commemorate these military anniversaries:
• 6 5th anniversary of Victory in
Europe Day
• 6 5th anniversary of the end of
the Second World War
• 6 0th anniversary of the
Battle of Kapyong
Military Heritage
The documentaries, music videos and memoirs
in the internationally award-winning Military
Heritage Series bring to life the experiences of
Canadian volunteers who served, and honour
those who gave their lives.
TV stations across Canada donate generous
air time to help highlight The War Amps
productions and public service announcements.
On Remembrance Day, 34 community
channels across the country aired War Amps
documentaries.
In 2010, The War Amps, in co-operation with
Library and Archives Canada and veterans of
14
the Canadian Army Film Unit, undertook a
special project to make the complete set of
The Canadian Army Newsreels available to the
public for the first time. In one year of release,
3,039 copies of the Newsreels were distributed.
This collection holds an important place in
Canada’s history, as Toronto Sun columnist Peter
Worthington affirmed:
“What a deprived and poorer country we’d be
without The War Amps to keep the past alive!
And what a precious legacy is tucked away in the
archives, now available to the public…”
The War Amps presents
wsreels
Army Ne
nadian The
Unit)
The Caand
Canadian Army Film
Produced by
(Filmed
Isabella
15
FinancialS
Statement of Revenue and Expense
for the year ended December 31, 2010
REVENUE
Donations (Net)
Bequests
Interest and Other
20102009
20102009
ASSETS
Cash and Term Deposits
(See Note 1)
$29,963,162
Property and Equipment
6,012,048
Assets Held for Pension Liability
5,722,591
Other Assets
3,098,700
$14,238,064
$13,919,356
3,418,9644,436,782
928,610
308,891
$18,585,638
EXPENSE
Adult Amputee Program
CHAMP Program
DRIVESAFE Program
At your service… Publication
PLAYSAFE Program
Prosthetics
Service Bureau
Veterans Issues – Special
Video Distribution
Widows Assistance Program
Other Charitable Programs
Administrative
Balance Sheet
as at December 31, 2010
$18,665,029
$28,190,986
6,188,390
5,631,775
2,648,421
$44,796,501$42,659,572
$ 1,693,998
$ 1,651,806
7,705,348
7,211,108
217,716
214,038
180,589
204,339
2,315,467
2,133,442
418,469398,129
1,861,342
1,922,964
263,739
266,795
139,971
68,747
1,311,587
1,340,940
589,371
685,321
494,007
504,482
LIABILITIES
Accounts Payable
Pension Liability
$ 2,336,404
5,196,703
$ 2,068,684
4,751,528
$ 7,533,107$ 6,820,212
EQUITY
Equity in Property Equipment $ 6,012,048
Appropriated Equity (See Note 2) 28,302,000
Unappropriated Net Assets (Deficiency of Net Assets)
(See Note 3)
2,836,346
Restricted for Endowment Purposes 113,000
$17,191,604$16,602,111
$ 6,188,390
27,302,000
2,265,970
83,000
$37,263,394$35,839,360
Excess of Revenue Over Expense
(Expense Over Revenue)$ 1,394,034$ 2,062,918
$44,796,501$42,659,572
Notes to Financial Statements for the year ended December 31, 2010
1.CASH AND TERM DEPOSITS
The Association receives a significant portion of its funding immediately prior to the year end.
These funds are used to finance the operations of its charitable activities in the ensuing year.
2.APPROPRIATED EQUITY
a) CHAMP Program
b)Survivors’ Subsistence Grants
2010
$28,000,000
302,000
2009
$28,302,000$27,302,000
$27,000,000
302,000
The National Board of Directors has approved appropriations to:
a) Provide for long-term commitments made on behalf of children enrolled in the Child Amputee (CHAMP) Program.
b)Provide survivors’ subsistence grants of $2,000 per member on the death of an active member and $1,000 on the death of the spouse.
Payment of these grants is at the discretion of the respective branch executives on the basis of need.
3.UNAPPROPRIATED NET ASSETS
This is the unencumbered surplus available at year-end.
16
As part of The War Amps commitment to being accountable to our donors, we are pleased to
provide you with our Essential Financial Information. The intent of this financial summary is to
provide the most valuable data for our donors in terms of explaining our programs and how their
money is being spent.
The War Amputations of Canada has a unique structure within the charitable field. In 1946, the
Key Tag Service was created to provide employment for returning disabled veterans from the Second
World War. This service was recognized as a sheltered workshop at that time. During the intervening
years, hundreds of disabled Canadians have worked at the Key Tag Service, and it continues to
provide employment to disabled Canadians. A significant portion of the costs of the Key Tag Service
is considered to be a charitable program of the Association as recognized by Canada Revenue
Agency (CRA).
All of this detailed financial information is provided in our annual filing of form T3010, which is
available to the public on the CRA website at cra-arc.gc.ca.
The War Amps financial statements are prepared and audited by PricewaterhouseCoopers, a
large and respected international auditing firm. They also prepare our annual filing of the T3010
government return.
We are continually re-evaluating how we present our financial information in order to ensure that
we are providing our donors with the information they need to make a well-informed decision.
The War Amps is proud of its history and the programs and services we offer to amputees.
Public support of the Key Tag Service, which has returned more than one million sets of keys,
enables the Association to continue to operate its many programs, such as the Child Amputee
(CHAMP) Program, Matching Mothers, PLAYSAFE, the National Service Bureau for veterans
and the National Amputee Centre.
Our administration costs are constantly monitored.
17
The legacy
continues
Ali and Allison
“My father was a Second World War vet and served most of his term for the Royal
Canadian Engineers. Several years after the war, he lost a leg in a farming accident.
The War Amps helped him through troubled times.
“I know The War Amps does great things for those in need and would like to thank
you for all the help you gave us and our family so many years ago. Keep up the
good work.”
– War Amps supporter
The War Amps is a registered charitable
have taken up the torch and will continue the
organization operated under the direction of war work of the Association long into the future.
amputees. Through its constitution, The War
CHAMP Graduate Annelise says it best:
Amps has laid the groundwork for the future.
When war amputees are no longer able to run
the affairs of the Association, the Association
will still carry on under the name The War
Amps. Our founding philosophy of “amputees
helping amputees” has been proudly passed
along to the thousands of young people who
have come through the CHAMP Program.
After 35 years of assisting child amputees, we
are pleased to say that graduates of the Program
“As Champs, our unique bond
with war amputees has given us the
dedication and determination to carry
on their legacy. It is our privilege to help
future generations of young amputees.”
Champs like Annelise share a dedication to The
War Amps mission, which is thanks to donor
support, and the programs you have helped put
in place.
18
Who we are
2010-2011
Executive
B. Alan Russell, B.Comm., LL.B.. . . . . . . . . . . . . . C
hairman of the Board and National Director,
Vancouver Branch
National Board of Directors
Maurice St. Hilaire (Victoria Branch)
Robert Gondek (Toronto Branch)
E.J. McNeil (Calgary Branch)
John G.P. Langton (Kingston Branch)
Lloyd Reed (Edmonton Branch)
W.E. Shore (Ottawa Branch)
Douglas Cushway (Saskatchewan Branch)
Stuart Vallieres (Montreal Branch)
W.J. Neil (Manitoba Branch)
Charles Veilleux (Quebec Branch)
Everett Reid (South Western Ontario Branch)
Lloyd Forrest (New Brunswick Branch)
Gordon Forbes (Western Ontario Branch)
Milton B. Fitzpatrick (P.E.I. Branch)
Michael S. Krulicki (Waterloo-Wellington Branch)
J. Aubrey McLean (Nova Scotia Branch)
Alex Alton (Hamilton Branch)
Executive Committee
Brian N. Forbes, B.Comm., LL.B.. . . . . . . . . . . . . Chairman, Executive Committee
David R. Saunders, C.A. . . . . . . . . . . . . . . . . . . . . Chief Operating Officer
Executive Subcommittee
Danita Chisholm. . . . . . . . . . . . . . . . . . . . . . . . . . E
xecutive Director, Communications and
CHAMP Program
Lorraine Cornelius. . . . . . . . . . . . . . . . . . . . . . . . . Executive Director, Public Awareness
Darlene Quesnel . . . . . . . . . . . . . . . . . . . . . . . . . . Executive Director, Internal Operations
Quebec Operations
Marlène Girard. . . . . . . . . . . . . . . . . . . . . . . . . . . Executive Director
19
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National Headquarters
The War Amps – Quebec
2827 Riverside Drive
Ottawa, ON
K1V 0C4
Key Tag Service
606, rue Cathcart, bureau 530
Montreal, (Quebec)
H3B 1K9
Telephone:
Toll-free: 1 800 465-2677
in Ottawa: 613 731-3821
Fax:
613 731-3234
Email: [email protected]
Telephone:
Toll-free: 1 800 265-0494
in Montreal: 514 398-0759
Fax:
Toll-free: 1 877 600-6212
in Montreal: 514 398-0699
Key Tag Service
Email: [email protected]
1 Maybrook Drive
Scarborough, ON
M1V 5K9
For more information,
please visit our website.
Telephone:
Toll-free: 1 800 250-3030
in Toronto: 416 412-0600
waramps.ca
Fax:
Toll-free: 1 800 219-8988
in Toronto: 416 297-2650
Email: [email protected]
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