TERMINAL GUIDE 2014 - Port of Vancouver USA

DIRECTIONS
Southbound and Northbound I-5:
Take exit 1C off I-5 in Vancouver, Wash. Go
west on Mill Plain Blvd about 2.5 miles. Mill Plain
becomes NW Lower River Road. Take first left onto
main terminal entrance overpass.
From the security gate, turn right and proceed to
the Port of Vancouver Terminal Office, 2985 NW
Harborside Dr. Please park in the designated
truck parking area and come into the office to be
processed for loading.
PICKUP/DELIVERY OF CARGO
Appointments must be made with customer service
one day prior to dispatching a truck to the terminal.
Delivering Cargo to Terminal, Driver MUST
Know the Following:
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Steamship Line
Name of Vessel/Voyage Number
Final Destination Port
Commodity and Marks
Weight and/or Measurements
Booking Number
Container Load Plan (if applicable)
Certified Weights (if applicable)
Schedule Appointment
KEY POINTS
• Appointments are required. Call customer service
on the front of this brochure.
• Stay in your truck. Should you need to leave,
ensure the truck release is visible.
• If waiting in terminal for more than 30 minutes,
please notify any Ports America vehicle.
Name of Vessel/Voyage Number
Bill of Lading Number
Amount to be picked up
Marks and Numbers
Delivery Order or Authorization to Pick Up
Container Number (if applicable)
Schedule Appointment
Cargo will be released if it has been cleared to
deliver by U.S. Customs, the steamship line, and if
you have been authorized by the shipper/broker to
pick up.
TERMINAL GUIDE
2014
SECURITY NOTICE
Due to federal security regulations, all those entering
the terminal and maritime facilities must show their
TWIC cards, may be subject to screening and must
have a reason for access.
• Port security will not provide terminal escorts.
Those without TWIC cards or escorts will be
refused entry.
• All visitors must carry ID while on terminal.
• No photography is permitted without prior
authorization.
ADDRESS
2985 NW Harborside Drive
Vancouver, WA 98660
DIRECT TELEPHONE NUMBERS
Portland (503) 285-8909
Vancouver (360) 694-9544
Fax (503) 285-8918
WEBSITE
portvanusa.com
Picking up Cargo from Terminal, Driver
MUST Know the Following:
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Port of Vancouver USA
CUSTOMER SERVICE
Cathy Andrell
(360) 993-8648
[email protected]
PORT OF VANCOUVER USA
The Port of Vancouver USA is one of the major
ports on the Pacific Coast, and its competitive
strengths include available land, versatile cargo
handling capabilities, vast transportation networks, a
dependable labor force and an exceptional level of
service to its customers and community.
Kathy Kennedy
(360) 993-8649
[email protected]
OPERATING
HOURS
The terminal will typically operate on a Monday through Friday schedule.
Operating hours are 8 a.m. to noon and 1 to 5 p.m. PST. The terminal will be
closed Saturday and Sunday unless previous arrangements are made with
management.
APPOINTMENT SYSTEM
• All trucks are loaded/unloaded in the order received based on
appointments made by 2:30 p.m. the day prior. When calling
for appointments on a day when the terminal is closed,
please leave a voicemail on either of the customer service
extensions listed on the front of this brochure.
TRUCK SAFE ADVISORIES
SPEED ON TERMINAL ROADWAYS 25 MPH,
SPEED IN CARGO AREAS IS 15 MPH.
• Obey all traffic signs
• Wearing a safety vest when outside of a vehicle
is mandatory
• Yield to forklifts, cranes, equipment and
pedestrians
• Keep vehicle headlights on for safety
• Report unsafe driving conditions and spills to
security
• No idling while on terminal
• Trucks with appointments will be loaded/unloaded first.
Trucks without appointments will be worked after trucks with
appointments, time permitting.
HOLIDAY CLOSURES - 2014
• Trucks should arrive at the gate prior to 4 p.m. to allow time to
process documentation. Trucks received after 4 p.m. risk not being
loaded/unloaded by 5 p.m.
Jan. 1
Jan. 20
Feb. 12
Feb. 17 March 31
May 26
July 4/5
July 28
Sept. 1
Nov. 11
Nov. 27
Dec. 24/25
Dec. 31
TRUCK DRIVER GUIDELINES
• Delivery and/or cargo release information presented by
truckers must be complete and match delivery information
provided by the steamship line.
• Drivers are ALWAYS responsible for ensuring
the correct cargo is loaded on their trucks.
• Drivers are responsible for directing
how cargo is to be loaded on their
trucks.
• If your cargo requires dunnage,
you must provide your own
dunnage. If you do not have
any, the port will provide
dunnage at a fair market value
price.
• The nearest public scale is
located at 2901 NW Lower River
Road.
We may be closed the following days:
New Year’s Day
Martin Luther King Jr. Birthday
Lincoln’s Birthday
Washington’s Birthday
Cesar Chavez’s Birthday
Memorial Day
Independence Day/Bloody Thurs.
Harry Bridges’ Birthday
Labor Day
Veteran’s Day
Thanksgiving Day
Christmas Eve & Day (observed)
New Year’s Eve & Day (observed)
The above holiday schedule is subject to change.
Visit the port’s website at www.portvanusa.com to
verify terminal closures in the event of a holiday or
inclement weather. If there is a closure, a banner
on the website’s homepage will provide more
information.