ANY WAY YOU LIKE IT!

0829COVER.indd 1
8/23/2013 3:36:09 PM
Agua Baru Cartagena
Cocoplum Beach Hotel
Hilton Bogota
Tcherassi Hotel & Spa
Hotel Mirador Las Palmas
Sofitel Bogota Victoria Regia
Bambusa Hacienda
Hotel Monterrey
Quadrifolio Cartagena
Hacienda Combia
Hotel Lord Pierre
STARTING
from only
$48
omm
c
Sonesta Bogota
e
Casa Blanca San Andres
ab
l
Capilla Del Mar Cartagena
mission
Boheme Royal
FLIGHTS, HOTELS, PACKAGES...ANY WAY YOU LIKE IT! 1.800.769.4147
Mon-Fri: 9am-6pm EST. PRICING IN CAD DOLLARS. Above price is starting from, based on the lowest applicable price and may change based on date of departure.Prices are per person, based on double
occupancy, and are commissionable at 13%. Effective August/13. Ont. Reg #1553089. Tico #50018652
0829PAGE02.indd 2
26/08/2013 2:25:33 PM
Court dismisses appeal in
Air Canada ticket policy dispute
ir Canada’s legal defence of its ticket
A
terminology took another hit recently,
when the Supreme Court of Canada
decided against allowing the airline to
appeal an earlier decision by a BC court.
Barring further legal road blocks, both Air Canada and
Luft hansa Airlines may be fighting a class action lawsuit
over the description of fuel surcharges on their tickets.
It is based on the actions of one consumer who contends
that the airline’s ticket terminology is misleading and false.
The burgeoning class action lawsuit argues that the fuel
surcharges that are added to air-fares were termed as taxes
on the tickets, implying that they were being collected for
another party – for example, a government office.
But this is not the
case, as pointed out
by in the original
complaint by Air
Canada passenger
10
cover story
Bulent Unlu, who filed
11
on tour
a claim for compen12
middle east
sation through the
Business Practices and
13
classifieds
Consumer Protection
Act (BPCPA). He is
seeking a refund of the $340.40 he paid as a fuel surcharge
on an airfare of $870.20, and his argument is based on the
fact that the fuel fee was represented as a tax.
Since the fuel fee was collected and retained for use by
the airline itself, the carrier has misrepresented the fuel
surcharge as a tax payable to third party collectors, says
Poyner Baxter, the North Vancouver law firm that has
taken on the case. The implications for the airlines are
huge if Unlu is proven right.
Poyner Baxter has broadened the scope of the complaint to include other allegedly misrepresented fuel
surcharges, not just at Air Canada/Luft hansa. Proposed
class actions have thus commenced against British Air-
Karen Stephenson (l) of the Grenada Tourist Board was one
of many suppliers on hand at Transat’s Sun Academy road
show event in Toronto last week. Stopping for the photo op
was Transat’s Nicole Bursey. The show is calling in 16 cities
across Ontario and Atlantic Canada.
ways, Cathay Pacific
Airways, Delta Airlines
and Japan Airlines.
— Ted Davis
AIR CANADA OPENS
NEW OPS CENTRE
Air Canada has opened
a new state-of-the-art
White sandy beaches, cooling trade winds.
Perfect for simple pleasures and thrilling adventures.
3&/"*44"/$&"36#"
3&4035"/%$"4*/0
++++
SEP 30, OCT 07 & 21
RESORT ROOM
$
AUGUST 29, 2013
0829NEWZ.indd 3
TORONTO DEPARTURES
0/&8&&,t"--*/$-64*7&
1275
+$347 tax
+ $340 Taxes
TRAVEL COURIER
3
8/26/2013 3:05:02 PM
global Operations Centre
(OC) in Brampton,
Ont., which is expected
to significantly improve
its operational capabilities and efficiencies.
The $60-million project
will serve as the central
control for the airline’s
operations.
▶www.aircanada.com
NEW PLUS
POWERUNVEILED
AT WESTJET
WestJet’s new Plus service includes complimentary flight change and
cancel options, extra
baggage allowance (two
free checked bags), extra
legroom (36-inch seat
pitch), a complimentary food item and alcoholic beverage, advance
boarding and overhead
bin space, and priority
security screening at available airports.
▶www.westjet.com
LIKE, FOLLOW POST
OR BOOK ANDERSON
TO EARN MORE
Anderson Vacations
has three added ways for
travel agents to earn.
For all Downunder land
packages booked through
Oct. 15 (retroactive to
Aug. 27) with a deposit
applied, the agent will
earn an additional 2%
commission. If agents
book an air-and-land
inclusive Downunder
package, they receive a
$25 prepaid Visa gift card
in addition to the extra
commission.
Additionally, agents
who participate in Anderson’s social media campaign and like Anderson
Vacations on Facebook,
FOUNDER
W.H. Baxter
1919-2004
EDITOR-IN-CHIEF
Edith Baxter
[email protected]
PRESIDENT
David McClung
[email protected]
or follow @Andervacations
on Twitter, or post a photo
on Instagram #Anderson
Vacations that defines
an Anderson experience
will be entered in a weekly
draw for one $100 travel
voucher applicable toward
an Anderson Vacation
travel experience every
week of the 10-week
promotion. On Oct. 15,
all agents who took part
in the social media contest
will be entered in a draw for
a $500 Anderson Vacations
Travel Voucher.
▶www.downunder
solution.com
SCENIC TOURS SAILS
ACROSS CANADA
Scenic Tours will be busy
in the next couple of
months introducing
its 2014 Europe Luxury
River Cruising product
to the trade and their
guests at a series of breakfast training and information sessions. For a
full list of dates, which
are largely, but not exclusively, in BC and
Ontario, call 1-866-6898611 or visit:
▶www.scenictours.com.
EXECUTIVE V.P. OPERATIONS
Wendy McClung
[email protected]
Vol. 48 No. 33
www.travelcourier.ca
EXECUTIVE EDITOR Bob Mowat [email protected] ‡ EDITOR/PUBLISHER Michael Baginski [email protected] ‡ ASSISTANT EDITOR Greg D. Coates [email protected]
QUEBEC EDITOR Mike Dunbar [email protected] ‡ WESTERN EDITOR Ted Davis [email protected] 604-685-2588 FAX: 604-734-9743
STAFF WRITER Ian Stalker [email protected];
SALES & MARKETING
DIRECTOR INT’L. MARKETING
SALES MANAGER
ACCOUNT EXECUTIVE
CLASSIFIEDS
PRODUCTION
ART DIRECTOR
PRODUCTION MANAGER
ADV. MATERIAL COORDINATOR
CIRCULATION
Earl Lince [email protected]
Rodney Tugwell [email protected]
Mitchell McClung [email protected]
Jacqulyn Bester [email protected]
Johnny Koo [email protected]
Wayne Labourn [email protected]
Sharron Taylor [email protected]
Dee Ristic [email protected]
REGIONAL SALES REPRESENTATIVES
WESTERN CANADA
Terry Ohman [email protected] 604-657-2100
ALBERTA
Greg Ohman [email protected] 403-804-3497
QUEBEC AND ATLANTIC CANADA Rodney Tugwell [email protected] 416-968-7252 FAX: 416-968-7569
USA
Earl Lince [email protected] 416-968-7252 FAX: 416-968-7569
FLORIDA - SOUTH
Dino Torres [email protected] 305-775-8734 FAX: 305-477-6607
FLORIDA - NORTH
Gillian Harper [email protected] 954-933-2786
HAWAII
Laurie Doerschlen [email protected] 808-737-4621 FAX: 808-737-2695
MEXICO
Paloma Martinez [email protected] 52 55 2122-3900 FAX: 52 55 5395-4985
CENTRAL & S. AMERICA
Lillian Martinez [email protected] 305-476-1130
UNITED KINGDOM
Maureen Wingham [email protected] +44(0)1449-771200
SPAIN
Luis Andrade [email protected] 34-91-4416266 FAX: 34-91-4416549
TRAVEL COURIER is published weekly by Baxter Travel Media at 310 Dupont St., Toronto, Ont., Canada M5R 1V9 Tel.: 416-968-7252, Fax: 416-968-2377/416-968-7569. Single price per copy $2.00 (plus applicable taxes)
Subscription Rates: Canada - $60 per year(plus applicable taxes). HST #R120906425): Foreign - $110 US per year. ISSN 1182-9699
Canadian Publications Mail Product Sales Agreement No. 40063078.
Return undeliverable Canadian addresses to: Circulation Department, 310 Dupont Street, Toronto, Ontario, M5R 1V9 e-mail: [email protected]
PRINTED IN CANADA Copyright 2013.
We acknowledge the financial support of the Government of Canada through the Canada Periodical Fund of the Department of Canadian Heritage.
4
TRAVEL COURIER
0829NEWZ.indd 4
AUGUST 29, 2013
8/26/2013 3:01:22 PM
ALL FLIGHTS OFFER SUNWING AIRLINES’ CHAMPAGNE SERVICE
All guests experience Elite Service at no extra cost: Elite Plus Service
Elite
,H'3&&DIFDLFECBHHBHFr#PO7PZBHFHMBTTPGDIBNQBHOF
For only and
$40 each
way, upgrade
your flight experience
Experience
Service
enjoy
complimentary:
$IPJDFPGIPUNFBMTXJUIXJOFr4FMFDUFETOBDLTr4PGUESJOLT
r"MMGFBUVSFTPG&MJUFTFSWJDF1-64&YUSBMFHSPPNTFBUT
Bon Voyage glass of champagner$IPJDFPGIPUNFBMTr8ine
with
)PUUPXFMTFSWJDFr-FBUIFSTFBUJOHr'JSTUSVONPWJFTr)FBETFUT
FUT r"EWBODFTFBUTFMFDUJPOrLHFYUSBDIFDLFECBHHBHF
hot meals r 4PGUESJOLTr4OBDLTr)PUUPXFMTFSWJDFr-FBUIFSTFBUJOH
,JETCBDLQBDLTXJUIHBNFTUPZT 1JMMPXTr*OóJHIUñSTUSVONPWJFTr)FBETFUTr,JETCBDLQBDLXJUI
r1SJPSJUZDIFDLJOBOECPBSEJOH
NEW! Advance seat selectionHBNFTUPZTr$PVSUFPVTGSJFOEMZTFSWJDF
& Elite Plus
upgrade now bookable online!
LIVE IT TO BELIEVE IT
TORONTO DEPARTURES . ONE WEEK . ALL INCLUSIVE
)05&-4".#"7"--"35"
++++
NOV 08, 15,
22 & 29
SUPERIOR ROOM
$
735
+$357 Taxes
1-";"1&-*$"/04(3"/%
#&"$)3&4035++++
NOV 08, 15, 22,
29 & DEC 06
HOTEL ROOM
$
795
+$357 Taxes
$308/1"3"%*4&$-6#
++++PLUS
NOV 08, 15, 22,
29 & DEC 06
HOTEL ROOM
$
875
+$357 Taxes
Toronto departures. All prices are gross per person based on double occupancy for 7 nights on all inclusive vacations (unless otherwise specified) and were available at the time of printing.
Seats at the above prices are limited and subject to change without prior notice. Applicable to new bookings only. Not combinable with any other offers. Transportation taxes & related
fees shown must be pre-paid. Applicable local taxes payable at the destination are extra. In-flight services vary by flight time and destination. Flights are with Sunwing Airlines and Travel
Service. For full terms and conditions, please refer to the Sunwing Vacations 2013/14 brochure. 27 Fasken Drive Toronto Ontario M9W 1K6 Ont Reg #2476582 | 08292013
0829PAGE05.indd 5
ONT. REG
#2476582
8/26/2013 4:37:50 PM
WEBINARS HIGHLIGHTS
ROYAL SCENIC ENHANCEMENTS
Royal Scenic will host webinars to
highlight improvements made to its
online booking engine. They include
the ability to search for multiple-destination and open-jaw tickets, as well as
published, net and dynamic discount
fares on over 90 airlines. As a bonus,
all agents attending one of the webinars will be included in a draw. It will
award one $100 gift card per session.
Webi-nars will take place on Aug. 29,
and Sept. 5 and 11. Sessions begin at
1 p.m. EDT/10 a.m. PDT.
▶www.royalscenic.com
JADE TOURS INCENTIVE
ON NEW BOOKING ENGINE
Jade Tours has a new booking engine
and those using it can earn an extra
$10 gift card per PNR and a chance
to win an Air Canada international
ticket. The offer ends Sept. 3. Those
interested in the site can go to www.
jadetours.com,
click Agent
Login, select
Canada Agent
and then click
New Registration.
▶www.jadetours.
com
CARNIVAL
ENHANCES
ITS AGENT
SITE
Carnival Cruise Lines has enhanced its agent
As part of its
web site.
ongoing travel
agent outreach
program, Carnival Conversations, Carnival Cruise
choice in how they search accommoLines has introduced a variety of
dation categories.
enhancements planned for GoCCL.
• Rate selection will become more
com, its travel agent Internet portal.
customized enabling agents to cusKey enhancements include:
tomize their rate search.
• Stateroom display and selection
• Simplified “change of occupancy”
will become streamlined and more
process.
▶www.GoCCL.com
convenient, offering agents more
ANDERSON’S FESTIVAL OF COLOURS EARN EXTRA COMMISSIONS
in Australia, New Zealand
and the South Pacific
Aug 27 – Oct 15, 2013
Here is how you can earn more between
August 27 – Oct 15, 2013
1.
2.
Get 2% extra commission on ALL bookings to Australia,
New Zealand and the South Pacific
Super Commission for Land & Air Bookings*: Get 2%
extra commission PLUS a $25 Visa gift card per booking.
3.
Like us on Facebook, follow us on Twitter @
andervacations or post your favorite photo of an
Anderson destination to Instagram #andersonvacations
and be entered for a WEEKLY DRAW of a $100 travel
voucher with Anderson Vacations.
(*International bookings only)
Does it get any better? Yes, at the end of the promotion, we
will give away one (1) $500 travel certificate to our favorite
photo or post.
1.866.814.7378
Email: [email protected]
www.downundersolution.com
6
TRAVEL COURIER
0829NEWZ.indd 6
AUGUST 29, 2013
8/26/2013 3:01:39 PM
The Ultimate Luxury Experience
All
inclusive
5 star
luxury
2014 EUROPE LUXURY
RIVER CRUISING
All-Inclusive Luxury:
Q
Q
Q
Q
Q
Q
Q
Q
Q
Edam
Volendam
April 17, 2014 departure in E category cabin (no balcony)
Amsterdam
MORE SAVINGS
Düsseldorf
THE NETHERLANDS
SAVE AN ADDITIONAL
$1,000 PER COUPLE
GERMANY
Cochem
e
sell
Mo
Koblenz
Rüdesheim
Wertheim
Würzburg
Main River
Bamberg
Nuremberg
MainDanube
Canal
Q
NOW from $7,930 pp twin share
Hoorn
er
Q
Regular from $8,430 pp
*
e Riv
Q
*
FLY
FREE
just pay the taxes (valid on Cat. E or D only)
Rhin
Q
Luxury staterooms and suites
Private Outdoor Balcony Suites with
Scenic ‘Sun Lounges’
Personal butler for every guest
World class cuisine
Unlimited complimentary beverages†
Scenic Tailormade-personal
GPS tour guide
Complimentary in-suite mini bar
Onboard entertainment and lectures
All shore excursions and special events
Electric bicycles
Complimentary Wi-Fi internet
Personalised airport transfers†
All tipping and gratuities
19 day Treasures of Europe’s Waterways
Rothenburg Regensburg
18
BOOK BY SEPTEMBER 30/2013
CZECH
REPUBLIC
Znojmo
Passau
Dürnstein
Salzburg
Melk
AUSTRIA
Danube River
Vienna
SLOVAKIA
Bratislava
HUNGARY
Budapest
STCE
Call 1 866 689 8611 or VISIT scenictours.com
*Conditions Apply. Prices based on per person twin share in CAD, are strictly limited & subject to availability on specific dates, until sold out. Offers for new bookings only and not in conjunction with any other offers and may be withdrawn at any time. Any maps or other
route depictions are intended as an indication only and are subject to change. For “Fly Free”, flights must be booked by Scenic Tours and an additional non-refundable deposit is required. Scenic Tours reserve the right to ticket the airfare upon receipt of deposit. Once issued,
air tickets are subject to amendment and cancellation fees as established by the applicable airline. Flights are subject to availability of appropriate airline class and once sold out surcharges may apply. Fly Free: Available on selected departures. Airfares are in economy class
on airlines of Scenic Tours’ choice in specific classes and surcharges may apply if specific class is sold out. Strictly limited to E or D category staterooms on set departures and subject to availability. Airline/Airport taxes from $700 per person are not included. Offer available
until September 30, 2013 unless sold out prior. Deposit must be paid by September 30, 2013 to qualify. Port taxes from $500 per person are not included. † Very small number of rare, fine & vintage wines, champagnes and spirits not included. Airport transfers are only
available on the first and last day of your tour and at times we designate. For full terms and conditions refer to Scenic Tours Europe Luxury River Cruises & Tours 2014/ 2015 brochure. BC consumer protection #40178. 900 West Georgia St, Vancouver, BC V6C 2W6.
0829PAGE07.indd 7
8/26/2013 12:58:14 PM
55'06+#.1.1/$+#
9 Days -+*.)
1543989
Air from Toronto to Bogota on United Airlines/COPA, transfers,
7 nts accommodation in Bogota Santa Marta & Cartagena,
some tours, some meals. Pp, twin. Book by 28Sep’13. Travel Oct’13. Taxes included. Trip code: 187532
1543989
Call 866 864 6929 or visit www.goway.com
Mexico/Latin America
EL SALVADOR SET
FOR TOURISM SHOW
El Salvador’s Ministry of Tourism will
host El Salvador Travel Market 2013
in San Salvador Sept. 6. The show will
become a meeting point for buyers and
wholesalers to network with suppliers
from El Salvador’s travel industry. In
addition to the one-on-one business
meeting sessions scheduled for Sept. 6,
North American buyers and wholesalers will also participate in a fam on
Sept. 7 and 8. Over 30 Salvadorian
suppliers have been confirmed to attend El Salvador Travel Market 2013,
including hotels, DMCs, airlines, and
companies specializing in eco and
adventure travel, as well as cultural,
archaeological, and historic tours.
▶www.elsalvador.travel
TRAFALGAR ADDS TO 2014
LATIN AMERICA PRODUCT
Trafalgar’s 2014 South America
brochure includes Mexico, Costa Rica
and Panama. Adding four itineraries
to its roster, the brochure features 17
trips and eight optional extensions. In
addition to local guides in most cities
visited, the itineraries also include
local specialties and exclusive Be My
Guest dining experiences that introduce travellers to local artisans and
homeowners, and offer them a taste
of regional flavours and traditions.
New for 2014 is Trafalgar’s Authentic
Accommodation feature – hotels that
give clients insight into the destination
8
TRAVEL COURIER
0829PLA_MEX_LATAMERICA.indd 8
through their architecture, historical
background or location.
▶www.trafalgar.com
ACV WILL HAVE COAST-TOCOAST SERVICE TO MEXICO
Air Canada Vacations is extending
its winter lineup with up to 69 weekly
non-stop flights to Mexico, departing
from Toronto on Air Canada rouge
and from Montreal, Vancouver, Calgary, Winnipeg, Ottawa, and Halifax
on Air Canada. Huatulco and Los
Cabos have an additional weekly flight
this year. A second flight on Sundays
from Winnipeg to Cancun and an
extra Saturday flight from Cancun to
Calgary are new. Clients can choose
from over 120 resorts and hotels in
Cancun, Riviera Maya, Cozumel,
Huatulco, Ixtapa, Zihuatanejo, Los
Cabos, Mexico City, Puerto Vallarta,
and Riviera Nayarit.
▶www.aircanadavacations.com
BIG FIVE TOURS HAS SOME BIG
REASONS TO VISIT PATAGONIA
Big Five Tours & Expeditions has
a Patagonia package that features
vineyards that surround the modern city of Santiago, the remote and
vast Patagonia territory, and a cruise
between the South Shetland Islands
and the western Antarctic Peninsula.
Travellers will experience a five-night
cruise in the Antarctic, sailing along
ice-fi lled fiords and among icebergs,
and take in the landscapes of the
White Continent on daily excursions
by Zodiac with polar guides. Remote
Patagonia is the home of Torres del
Paine National Park, a UNESCO
World Biosphere Reserve.
▶www.bigfive.com/tour/chile-antarctic
SPARKLING VOYAGES OFFERS
TONEY RIVIERA MAYA RESORT
Sparkling Voyages says the all-inclusive
five-star Royal Hideaway Playacar on
the Rivieira Maya offers a special promotion for travel during summer and
fall. The adults-only all-inclusive has
earned the AAA 5-Diamond Award,
and “effortlessly blends world-class service with impeccable style.” Sparkling
Voyages offers packages with various
lengths of stay and inclusions, such
as private and VIP airport transfers,
specially-valued spa and romance packages, and honeymoon retreats.
▶www.sparklingvoyages.com
RIU YUCATAN REOPENED
AFTER RENOVATION
Following an extensive renovation,
RIU Hotels & Resorts has reopened the
hotel Riu Yucatan on the Riviera Maya.
It was the hotel chain’s first property
in Mexico and since 1997 has been
a favourite with families, thanks to
its 24-hour all-inclusive service and
activities. The pools, gardens, restaurants, bars and rooms and bathrooms
have been renovated. RIU invested $20
million in the renovation of this hotel.
▶www.riu.com
AUGUST 29, 2013
8/26/2013 12:27:43 PM
le •
b
na
commi
le •
ssi
o
• White-water rafting
b
na
Things To See & Do
• commi
ssi
o
co m m
iss
i
• comm
i ss
io
ble
na
le
ab
n
o
• Kayaking on the Volcanic Lake of Coatepeque
• Canopy tour
• Explore Cerro Verde (Volcano Tour)
• Mayan Heritage Sites
• Coffee Plantation Tours (Boqueron Volcano or Apaneca Tour)
• Tunco / Sunzal / Punta Roca beach, Surf Getaways
• Reef Pro 6 star Tournament APS
(Association Professional Surfers) – May Event
Many fabulous hotels to choose from!
Starting per person, per night from................
$51
$25 AGENT INCENTIVE I RES 1.800.769.4147 I ANY WAY YOU LIKE IT!
[on a min. 5 night booking or longer]
LIVE ON SABRE VACATIONS, SIREV, GALILEO VACATIONS & AMADEUS TOURS!
Mon-Fri 9am–6pm EST. PRICING IN CAD DOLLARS. Above price is from, based on the lowest applicable price and may change based
on date of departure. Prices are per person, based on double occupancy. Effective Aug 2013. Ont. Reg #1553089. Tico #50018652.
0829PAGE09-10.indd 9
26/08/2013 2:10:35 PM
GiveGetGo clients’ legacy is a better world
By IAN STALKER
aurie Myles wants to put vacationing
Lwomen
Canadians to work. Myles is one of three
who last year started GiveGetGo,
which combines volunteer experiences
abroad with travel, and insists that type of
travel is rewarding for both the vacationers and those in the communities where the
holidaymakers lend a helping hand.
“Our volunteers become part of a team of fellow travellers and local community builders that create a rich
experience filled with laughter and unforgettable friendships,” says Myles, whose company now sends tourists to
Tanzania and Guatemala. “Many of our volunteers have
life-changing experiences on these trips that is felt and
shared by the whole group.
“Volunteers gain a first-hand understanding of the
people, culture and geography of the areas in which they
build and get a sense of living a different way of life.”
But Myles says Mississauga-based GiveGetGo isn’t a
“voluntourism” organization. “We are committed to creating a positive and sustainable impact on the countries and
communities we work within,” she maintains. “Our focus
is to build with projects that focus on education, health
and orphanages. In all projects, the volunteers will have
no doubt as to the substantial contribution and positive
impact they have made. Our projects are long term, allowing the volunteer to maintain a connection.”
GiveGetGo has been sending clients to the rural Tanzanian community of Majengo, where they’ve been building
living quarters at an orphanage and plans call for future
groups to help build more accommodations, along with a
soccer field and playground, library and a computer room.
The other current destination is Chimaltenango, Guatemala, where GiveGetGo clients have been helping add
classrooms to Melody School, which provides schooling to
poor youngsters from the community. “The impact of the
school on the community is evident, as Melody School’s
children can read and write by age six – an incredible feat
considering that only slightly more than 50% of the Guatemalan population is literate,” GiveGetGo says.
“Each partner works at their own skill and fitness level,”
Myles adds. “From framing, hammering, wall building
to sweeping and keeping the job safe. In situations where
10
TRAVEL COURIER
0829PAGE09-10.indd 10
At the Majengo Orphanage in Tanzania
skilled labour is employed,
the tasks we perform
are often less skilled, as
we never want to take
jobs away from the local
community.”
Myles says that accommodations used by GiveGetGo
clients during the volunteer
portion of a trip are “of a
simpler style” than the rest
of the journey, with the
company shooting for “midscale” and making sure that
“safety, cleanliness and comfort are always paramount.
“The R&R accommodations are always good to
excellent, as we design this
portion as the reward for
giving back, while in the
volunteer stage,” she adds.
Tanzania itineraries
include a visit to a game
reserve, a Ngorongoro Crater safari, a stay at a luxury
Rift Valley photography
lodge and time at the beach
resort of Zanzibar.
Once the volunteer aspect
is completed in Guatemala,
participants on the 10-day
trip explore the colonial city
of Antigua and climb, hike
or bike in the surrounding
mountains and volcanoes.
GiveGetGo plans to begin
sending groups to India,
where they will help renovate a primary health centre
near New Delhi. Departures
are expected to begin in
early 2014.
Departures for Tanzania
and Guatemala are available
this year and next, and each
will have space for 12 to 14
participants.
Myles is confident that
helping make the world a
better place will be enriching
for all who do go on them,
adding they often bond not
only with those they are
helping but with their fellow
travellers as well.
“Many of our volunteers
have life-changing personal
experiences on these trips
that is felt and shared by the
whole group.”
▶www.givegetgo.ca
AUGUST 29, 2013
26/08/2013 2:10:35 PM
SUNWING
This winter, sun seekers, golfers
and families can vacation on Grand
Bahama with Sunwing, as the tour
operator has new direct service to
this island from six cities. Starting
Jan. 16, Sunwing will be offering
weekly winter service from Halifax,
Montreal, Ottawa, Winnipeg, and
Edmonton to Freeport, Grand
Bahama, along with year-round
flights from Toronto. Customers
booking their winter vacation by
Aug. 31 can take advantage of price
protection with Sunwing’s Price
Drop Guarantee and pay a reduced
deposit of $50 per person. Sunwing
offers a selection of Grand Bahama
hotels at introductory prices,
including the new Memories Grand
Bahama Beach and Casino Resort,
a four-star all inclusive familyfriendly resort located on whitesand beach.
▶www.sunwing.ca
GLOBUS
Thanks to a variety of special
promotions, now is a good time to
grow group business with Globus
and its sister companies Cosmos,
Monograms and Avalon Waterways.
Included are one-in-10 offers: Book
10 clients on a select range of Avalon
Waterways 2013 Europe cruises or
any of Globus’ 2013 cruise-and-stay
itineraries to Greece and Turkey,
and one passenger will cruise for
free. These offers expire Sept. 17.
Or save your clients $100 p.p.
when booking any 2014 group
tour with Globus, Cosmos or minimum six-night itinerary with Monograms by Sept. 17. This amount
increases to $200 when it’s one of
the company’s popular faith-based
itineraries, offered by Globus. The
company also has an extra incentive for faith-based group clients.
The Get Out and Give Back program ensures that upon the group’s
return their church will receive a
donation of $500 for every group –
$1,000 when the group exceeds 26
passengers. There is no expiry date
on this offer.
▶www.agentlingo.ca
Advertisement
Building Your O‘ahu Bookings:
Creative Ideas for Travel Professionals
Outdoors on O‘ahu
Land Based Fitness and Adventure in The Heart of Hawai‘i
O
‘ahu’s varied terrain is ideal for biking,
hiking, running, and walking. The rugged
natural beauty and idyllic year-round weather
will inspire clients to explore the emerald
mountains and valleys, tropical rainforests and
refreshing waterfalls, quiet byways and scenic
routes. Whether they want to stay in shape,
train hard, or compete, O‘ahu is perfect for
active travellers of every age and athletic ability.
Running/Walking
For paved flat surfaces and dreamy ocean
views, Waikïkï’s Kapi‘olani Park or
Honolulu’s Ala Moana Beach Park are
ideal. On the Windward Coast, jogging
along the sands of idyllic Kailua Beach Park
provides vistas of gentle turquoise waters.
For group activities, Runner’s Hi
(runnershi.net), in ‘Aiea and Lanikai Juice
Hiking
(lanikaijuice.com/running-club/) in Kailua
sponsor free weekly running clubs and
Minutes from Waikïkï, the trail up iconic
Honolulu Marathon Clinic (honolulu
Diamond Head has awe-inspiring panoramas
while a scenic Honolulu valley trail goes through a bamboo jungle and marathonclinic.org/sunday-clinics) has weekly training groups.
rainforest to Mänoa Falls. Makapu‘u Point Lighthouse Trail provides Trail runners explore the rainforest on Mount Tantalus and follow the
outstanding views of the Windward Coast, off shore islets, and Moloka‘i Wa‘ahila Ridge Trail which ascends a ridge between two valleys.
and Lana‘i on clear days. And hiking is the only way to reach dramatic Competitors of all levels are welcome at the annual XTERRA Trail Run
Ka‘ena Point on O‘ahu’s western tip.
World Championship (xterraplanet.com/xduro/championship.html) at
For guided adventures, Hawai‘i Trail and Mountain Club (htmclub.org) Kualoa Ranch. H.U.R.T. Hawai‘i (hurthawaii.com) is a non-profit club
hikes a different O‘ahu trail every weekend and Sierra Club (hi.sierra for trail runners with weekly training sessions, monthly trail
club.org/oahu/outingsched.htm) offerings include hikes of different competitions, and the annual H.U.R.T. 100-Mile Endurance Run.
levels and photography hikes.
Cycling
O‘ahu Races
Visitors can compete in running and cycling events.
• Honolulu Century Ride, Sept 29, 2013, hbl.org
• XTERRA Gunstock Trails Half Marathon & 5K,
Oct 19, 2013, gunstockhalfmarathon.blogspot.com
• XTERRA Trail Run World Championship, Nov 24, 2013, xterraplanet.com
• Honolulu Marathon, Dec 8, 2013, honolulumarathon.org
• HURT 100 Mile Endurance Run, Jan. 18-19, 2014, hurt100trailrace.com
The Hawai‘i Bike League — HBL — (hbl.org) website calendar features
group rides and recommended routes. HBL sponsors two major cycling
events: the Honolulu Century Ride and the North Shore’s Hale‘iwa
Metric Century Ride. Mountain bikers consult
MTBHawaii.com for excellent trails. On the
North Shore, the Peacock to Keälia Loop has a
14-or 22-mile loop and and on Windward
O‘ahu, Old Pali Road and Ma‘akua Ridge Trail
http://agents.visit-oahu.com
provide spectacular vistas.
AUGUST 29, 2013
0829ON_TOUR.indd 11
TRAVEL COURIER
11
8/26/2013 12:28:19 PM
Middle East
SAUDI CARRIER SET
TO LAUNCH TORONTO SERVICE
Saudi Arabian Airlines (Saudia) has
completed preparations to operate
its first flight to Toronto. It is now
preparing the flight schedule and setting up the airline’s operations office
at Pearson International Airport. The
first Saudia flight between the kingdom
and Canada will be launched on Oct.
28. Saudia will operate three flights
weekly between the kingdom and
Toronto on Mondays, Thursdays and
Saturdays with the flight taking 13.5
hours one way. The outbound flight
SV060 will take off from Riyadh to
Toronto via Jeddah while the return
flight SV061 will follow the route
Toronto-Jeddah-Riyadh. Saudia will
use Boeing B777-268ER aircraft, with
three-class configuration, for its Toronto
flights. This aircraft has 24 seats for
First Class, 38 seats for Business Class
and 170 seats for Guest Class.
▶www.saudiairlines.com
CARRIERS CONTINUE TO SERVE
EGYPTIAN RED SEA RESORT
Egypt’s Red Sea resort community of
Soma Bay reports that such European
airlines such as Lufthansa, Austrian
Airlines, Thomas Cook, Turkish Airlines, and Easyjet continue to serve the
nearby resort destination of Hurghada.
Foreign Affairs and International Trade
says Canadians can continue to visit
Hurghada during current unrest in
Egypt, but should be cautious. Soma
Bay has “put together some great pack-
ages and recently introduced an online
booking engine available at a fully
upgraded web site. You can now easily choose a package combining your
stay at one of our five unique hotels
– including Robinson Club, Sheraton
Soma Bay Resort, Kempinski Hotel
Soma Bay, La Residence des Cascades,
and The Breakers Diving & Surfing
Lodge – with the joy of visiting our
great destination activity outlets, such
as The Cascades Spa and Thalasso, The
Cascades Championship Golf Course,
7Bft Kite House, and the Soma Bay
Dive Center.”
▶www.somabay.com
ARKIA AIRLINES
PAYS 7% COMMISSION
Israel’s Arkia Airlines (IZ – 238) is now
on BSP Canada and pays 7% commission (no caps) to Canadian travel agents
for any bookings on published through
fares available in Apollo/Galileo, Sabre,
Worldspan and Amadeus. Arkia does
not accept any credit cards in Canada.
▶www.arkia.com
▶www.apg-ga.com
BEDOUIN CAMP AMONG
GMTOURS JORDAN OPTIONS
GMTours has about 10 Jordan programs featuring the likes of Amman,
desert castles, Jerash/Ajlun Castle, Um
Qais/Pella/Bethany/Dead Sea, Mount
Nebo/Madaba/Kerak, Petra, Wadi
Rum, and Aqaba. Programs range
from three days to 13. An authentic Bedouin experience has the tour
MAGICAL MOROCCO
CASABLANCA • FEZ • ERFOUD • ZAGORA •
OUARZAZATE • MARRAKECH
N12 DAYS N20 MEALS
N4+AND 5+HOTELS
NGUARANTEED DEPARTURE OCTOBER 19
$2279
FROM
*
+TAXES AND FEES OF $565
AIR FRANCE FLIGHTS
INCLUDED
operator offering special accommodations at a camp in Wadi Rum, such as
Milky Way Camp. “It is a great way for
Canadians to enjoy a true Jordanian
dinner, prepared in front of your eyes
by a Jordanian chef, and bask in music
and culture,” GMTours says. Rates for
a four-day stopover starts at $550. Eco
and nature programs include visiting the Nature Reserve area, located
in the Ajlun highlands; the Gulf of
Aqaba; Dana, the largest reserve area
in Jordan; preservation areas in Wadi
Rum; and the “gorgeous wetland oasis
of Azraq, located in the semi-arid
Jordanian Eastern Desert.”
▶www.gmtours.com
CATHOLIC CELEBRATION
SHOULD DRAW THOUSANDS
Thousands of Roman Catholics
will arrive in Nazareth, Israel, for
the annual International Day of
Faith celebration, Nov. 16-17. This
year’s celebration will offer a selection of Catholic mass and prayer
services, including a solemn Mass
presided over by Fouad Twal, Latin
Patriarch of Jerusalem, and featuring
the Bishop of Galilee and a representative from the Vatican, as well as an
artistic program featuring liturgy and
chants from Catholic communities
around the world, taking place on
Nov 17. The weekend will also feature
music performances and art workshops in various churches and holy
sites in Nazareth.
▶www.holyland-pilgrimage.org
ASK ABOUT OUR
REPEAT
TRAVELLER
DISCOUNT
M ed i terra n ea n
S ea
Atlantic
O cea n
MOROCCO
Fez
Rabat
Casablanca
Meknes
Midelt
Erfoud
Marrakech
Ouarzazate
Zagora
*Toronto departures via Air Transat in Q class. Price shown is per person, based on double occupancy including the Extended Early-Booking Bonus of $200 and Cash Discount of $60. Price does not include taxes and fees
and is subject to availability at the time of making new individual bookings. Price includes: roundtrip international airfare, domestic flights, transfers, accommodation, sightseeing and select meals as noted in the tour itinerary.
For complete description and terms and conditions, refer to the Transat Discoveries 2012-2013 brochure or visit transatdiscoveries.com. Transat Discoveries is a division of Transat Tours Canada Inc., and is registered as a travel
wholesaler (ON #50009486) with offices located at 191 The West Mall, Suite 800, Etobicoke, ON, M9C 5K8.
12
TRAVEL COURIER
0829PLA_MID_EAST.indd 12
AUGUST 29, 2013
8/26/2013 3:02:11 PM
BELIZE
Travel agents are being offered savings
on a Belize stay, with villas listed at
www.wolfworsterbelize.com seeing a
50% reduction on rack rates. “Enjoy
Wolf Worster’s new luxury waterfront, two- and three-bedroom villas
located in Belize’s most luxurious
marina development. Walk to our
own private beachfront property,” the
company says. Included in the rates
are round-trip airport transfers from
Placencia Airport; unlimited use of a
golf cart; pre-paid local cell phone use;
on-call concierge service; and daily
housekeeping. The offer is valid from
through to Nov. 23 for full-time travel
agents and tour operators.
▶ww.wolfworsterbelize.com
TRAVEL SALES CONSULTANTS
Asia Specialists Goway Travel LTD
Toronto, Canada
LOOKING FOR A TRAVEL SALES JOB THAT WILL ALLOW YOU TO EXCLUSIVELY SELL A BEAUTIFUL EXOTIC DESTINATION?
Polo Travel Ltd.
requires an experienced
self-motivated individual to
fill the position of a full-time
Travel Consultant in Vaughan.
Please forward your resume in
confidence to:
[email protected]
or call 905-669-4937
Join Goway Travel Ltd’s Wholesale Asia team to help promote and grow the business of the Asia division.
The successful Wholesale Asia Travel Sales Consultant will have:
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We offer an attractive compensation package, comprehensive benefits package, paid personal days, excellent career
advancement, familiarization trips to all Goway destinations, inter-office work exchange opportunities
and a strong social environment.
If you believe you can excel in this role, we invite you to bring your enthusiasm and experience to Goway.
Submit your resume in confidence to KU#JRZD\FRP JOIN OUR WINNING TEAM!
Beyond
Destinations
Travel Sales Consultants
Be Part
of the
Journey
Looking for a new challenge within
the travel industry? GOGO Worldwide
Vacations can make your dream a reality. We
require sales consultants to work in Toronto
and Vancouver.
Marlin Travel is looking for
GOGO sales consultants provide a personalized
customer experience, priding themselves on
supplying product recommendations and quotes to
their travel agent partners.
Edmonton - Bonnie Doon, Sherwood Park & West Edmonton Mall branches
Leisure Travel Consultants
This incumbent will be accountable for selling vacation travel.
Their focus will be on destinations in the South and Europe.
We’d love to hear from you if you have 2 years of
experience in travel sales, a history of achieving
targets, and advanced Apollo skills.
Responsibilities:
Qualifications:
There are endless opportunities to further your
career. Benefits include:
• Inform and advise clients on travel offered
by our partners in order to close sales
• Vocational school diploma in tourism
or relevant experience
t $PNQSFIFOTJWFTBMFTMFBEFSTIJQUSBJOJOH
• Research and book travel products using
the website, Apollo, Consul PC,
Galileo Vacations and the internal
reservation systems
• Minimum of two (2) years of experience
in sales
t #BTFTBMBSZQMVTHFOFSPVTDPNNJTTJPOBOE
uncapped earning potential
t 'SFFIFBMUIBEWJDFBOEåOBODJBMQMBOOJOH
consultations
t $BSFFSQSPHSFTTJPOJODMVEJOHHMPCBMDBSFFS
opportunities
t %JTDPVOUFEUSBWFMJODFOUJWFTGSPNUPQUSBWFM
providers
t 3341.BUDIJOHBOEB1FOTJPO1MBO
• Follow up on client files, respecting
deadlines required to preserve the quality
of the service offered by the company
• Other duties as required
• Working knowledge of English, spoken
and written
• Working knowledge of Apollo, Consul PC
and Galileo Vacations reservation systems
or the equivalent
• Available outside the standard working hours
To apply for this vacancy, please send your résumé to:
[email protected] no later than September 6, 2013
Please indicate which branch you are applying for.
While we thank all applicants
only those selected for an
interview will be contacted.
Join a world-class global travel giant.
Apply online – applyfirst.ca/job44849.
Marlin Travel is a division of Transat Distribution Canada Inc. ON Reg. #50015084, Head Office: 191 The West Mall, Suite 700, Etobicoke, ON, M9C 5K8
AUGUST 29, 2013
0829PAGE13-16.indd 13
TRAVEL COURIER
13
26/08/2013 2:11:00 PM
Who said you have to work from
an office?
If you are an independent travel agent looking to affiliate with a host
agency to run your business more profitably and efficiently then
Nexion Canada is the partner for you
Retain up to 80% of top commissions
Enhance your skills with training, coaching, and networking
Manage your bookings with your choice of GDS or graphical booking engines
Operate your business efficiently with tools and technology
Differentiate yourself with exclusive Cruise Block Space and supplier offers
Increase your customer base with innovative marketing solutions
Contact us now to become part of our winning team!
www.join.nexioncanada.com | 866.399.9989 | [email protected]
SellOffVacations.com
is looking for Travel Counsellors
RESPONSIBILITIES:
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‡6HOOVDIXOOUDQJHRISUHIHUUHGVXSSOLHUSURGXFWV
‡3URYLGHVDFFXUDWHFRPSOH[WUDYHOLQIRUPDWLRQLHGHWDLOHGWUDYHO
GRFXPHQWDWLRQHWF
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‡$VVLVWVLQWKHUHVROXWLRQRIFOLHQWFRPSODLQWV
‡,QYRLFHDQGGRFXPHQWFOLHQWILOHVDFFXUDWHO\
‡2WKHUGXWLHVDVDVVLJQHG
Home Based Consultants
If you are an experienced Travel Agent and want
to grow your own travel business from home,
join Flight Centre and partner with a highly trusted,
global leader.
Join the market leading host agency and turn your
client base into your dream business.
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Apply Online
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or call 1 866 474 3140
EXPLORE OUR WEB SITE!
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AND FIND OUT HOW WE CAN HELP YOU
We are celebrating over 25 years of recruiting for the
travel industry throughout Canada.
Our service is free to candidates. We maintain strict
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Or contact us:
Tel: 905-542-2989 or 1-800-717-4917
E-mail: [email protected]
Member of
QUALIFICATIONS:
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SellOffVacations.com is an equal opportunity employer.
14
TRAVEL COURIER
0829PAGE13-16.indd 14
AUGUST 29, 2013
26/08/2013 2:11:01 PM
DESCRIBING A TRAVEL COUNSELLOR AS A HOMEWORKER IS LIKE SAYING…
Mozart
was
JUST
a keyboard player
Of course both descriptions are far from true.
From the age of just 5 years old, Mozart composed over
600 works including his famous ‘Requiem’. He is among
the most enduringly popular of classical composers of
all time.
At Travel Counsellors, we passionately believe in
doing what you love, with 70% of Travel Counsellors
taking their kids to school every single day. No
wonder Travel Counsellors is the world’s most loved
travel company.
As a Travel Counsellor, you’ll be your own boss – you
decide what, when and how you do things. As a family
owned and run business we passionately believe in giving
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GBNJMZMJGFFBTJMZ4PJGZPVXBOUUPHPUIFFYUSBNJMFGPS
a customer or watch your son play hockey, you can but
without any of the risk usually associated with setting up
on your own. What’s more, you won’t have to worry about
licensing, legislation, technology and hefty operating
costs as we take all that away, without any hidden fees or
lock in clauses. All this, plus a contract which allows you
leave at any time, with your customers.
Although in total charge of your own destiny, you’re
backed up 24/7 by a $640M global business and a
support network of 1200 of the world’s most passionate
travel professionals so you’re never alone.
Insist on the best - Join us
[email protected]
www.travelhomeworking.ca
0829PAGE13-16.indd 15
Join us. Call 1 888 773 5061
26/08/2013 2:11:02 PM
EARLY BOOKING BONUS
SAVE
*
21%
LIMITED TIME OFFER
Jamaica
Dynamic prices include hotel accommodation in a Club Diamond
Junior Suite - (AI) at the 5 Star Grand Bahia Principe Jamaica,
along with roundtrip airfare to Jamaica.
7-NIGHT STAY DEPARTING
FROM TORONTO
7-NIGHT STAY DEPARTING
FROM OTTAWA
7-NIGHT STAY DEPARTING
FROM THUNDER BAY
979
$1009
$1079
$
CDN p.p.
Oct 15/13
Taxes add $169
WestJet
CDN p.p.
Oct 15/13
Taxes add $172
WestJet
CDN p.p.
Oct 15/13
Taxes add $149
WestJet
PRICES FEATURED BELOW ARE PER NIGHT, ACCOMMODATION ONLY.
112
$
LA ROMANA
Grand Bahia Principe La Romana
Junior Suite-AI
Taxes included
122
$
Taxes included
PUNTA CANA
Grand Bahia Principe Bavaro
Junior Suite Promo- AI
149
$
Taxes included
PUNTA CANA
Grand Bahia Principe Bavaro
Club Diamond Junior Suite- AI
165
$
Taxes included
SAMANA
Grand Bahia Principe Cayacoa
Hotel Room-AI
Visit www.thomascookagent.ca and click on the TravelGenie logo!
Prices for hotel only are per room per night based on double occupancy and valid for travel from Oct 15-22/13/13. Dynamic pricing is per person based on double occupancy
and is valid for travel Oct 15-22/13/13. Prices and availability are subject to change without prior notification and were available on August 19/13. Black- out dates and
restrictions apply. Savings are reflected in the advertised rates. Surcharges may apply Hotel taxes are included in the dynamic pricing and accommodation only prices. Not
included: transfers or car rental. Savings are reflected in the advertised rates. .* Early Booking Bonus is valid on new bookings at the advertised resorts Grand Bahia Principe
Jamaica & Grand Bahia Principe La Romana now-Oct 31/13 for travel Sept 1-Oct 31/13, Grand Bahia Principe Cayacoa now-Oct 31/13 for travel now- Oct 31/13 . Club
Diamond Inclusions: Clients will enjoy a private check-in. Welcome drink upon arrival, welcome letter from the General Manager in your room on arrival, VIP amenities, bath
robes and slippers in your room for use during your stay, coffee maker & tea in your room restocked daily, beach towels in your room upon arrival, use of a private lounge for
Club Diamond guests with free internet access (limit of 15 minutes per room per day), daily local news via Bahia Principe newsletter, one additional a la Carte dinner per week
for Club Diamond Guests (4 in total), Club Diamond guests will have the use of an exclusive section of the main buffet restaurant for breakfast and lunch, 20% Discount on
Spa Services, complimentary in-room safe
Holiday House are wholly-owned divisions of Thomas Cook Canada Inc.
75 Eglinton Ave. E., Toronto, ON M4P 3A4, Ont. Reg: 50012702.
Visit www.thomascookagent.ca for full terms & conditions.
Book a vacation for your client
and earn valuable Loyalty points
DC31446
0829PAGE13-16.indd 16
26/08/2013 2:11:02 PM