MEMbER RElAtiONS DEPARtMENt

Transcription

FOR MEMBER
VO, VSC & VWC
ONLY
PP8092/11/2007
2ND QUARTER 2007
Welcome
Since 1993, the full title addressed in Malay was
Seri Paduka Baginda Yang di-Pertuan Agong.
Prior to that the honorific Ke Bawah Duli Yang
Maha Mulia was also used. The consort of the
Yang di-Pertuan Agong is called the Raja
Permaisuri Agong. Both are referred to in
English as "His/Her Majesty".
Cover Story
The history of ...Sultan Mizan
Travel Showcase
Cameron Highlands
Fraser’s Hill
E-Interactive
9th Vacation SuperClub
Annual General Meeting
Touche Magazine | 1st Quarter 2007
Contents
List of Contents
List of Content
Editorial Board
Message from the Chief Editor
01
02
02
FORUM
+ Cover Story
History of Yang Di-Pertuan Agong Al-Sultan Mizan Zainal Abidin
+ New FOT- Body Science
+ New FOT- Rates From++
+ Readers Special
+ Announcement
+ Frequently Asked Questions
03
04
07
08
09
11
TRAVEL SHOWCASE
DESTINATION
+ Destination : Fraser’s Hill
Cameron Highlands
12
E – INTERACTIVE
+ 9th Vacation SuperClub Annual General Meeting
14
Featured Articles
+ Holiday Shopping
+ April Fool’s Day
16
19
USEFUL CONTACT
Telephone Directory
Liaison Committee
21
22
01
Editorial Board
Exclusive circulation to Club Members Only
Publisher
TANCO RESORTS BERHAD
Contributors
Tanco Resorts Bhd
Member Relations Department
Resort Sales Division
Advisor
Gary Koay
Editor
Anuar Idzuari
Fairuz Bte Sidi
Message from the Editor
Creative Designer
LAM CL
Editorial Office
Duta Vista Executive Suites
No.1, Persiaran Ledang,
Off Jalan Duta, 50480 Kuala Lumpur
Tel: 603 2095 2020 Fax: 603 2093 0500
Disclaimer
is published quarterly by TANCO RESORTS
BERHAD, exclusively for the Members of Vacation
SuperClub, Vacation WorldClub and Interval Owners.
All rights reserved. Reproduction of any part of this
Member Relations Department
No.1, Persiaran Ledang,
Off Jalan Duta, 50480 Kuala Lumpur
Tel: 603 – 2093 3030 Fax: 603 – 2092 1851
E-mail: [email protected]
Reservation Website: http://www.etanco.net
Resorts Website: http://www.tancoresorts.com
Monthly
Theme
Description
publication without written consent is prohibited. Views
and opinions expressed are not necessarily endorsed
by the Publisher. Although every effort has been taken
to ensure the accuracy of all materials at the time of
publications, the Publisher cannot be responsible for
any errors or omissions which may occur.
How often have we boasted of the cheap bargains that we negotiated while on
holiday? Every piece of merchandise we bring home from abroad has a value of
kind. The cuckoo clock that I brought back from the edge of Lake Lucerne
brought with it the sweet memories of a winter holiday.
Editor's note
It is approximately more than three months since we saw the fireworks on the night of the New Year's
eve. Three months of so many festivals, open houses, travelings and shoppings.
Now, let us venture into more exciting events in the coming months and support the Visit Malaysia
Year 2007. We at Member Relations Department have taken the initiative to show our support by
increasing our list of Friends of Tanco – Accommodation. More resorts and hotels have been added,
with special rates and discounts for our Valued Members to enjoy. Among the new listed ones are
Juita Inn and Perdana Beach in Kelantan, Hotel Rosa Passadena, Smokehouse Hotel, Shahzan Inn
and Jelai Highlands in Pahang as well as Nexus Resort Karambunai and Hotel Shangri-la in Sabah.
Do spend a few minutes reading the article on Holiday Shopping as the article did raise my eyebrows.
It is undeniably true that most of us like to shop when we go for our holiday, and me included. From a
kilo of keropok ikan to a hand-painted silk scarf, we will definitely have the urge to “bring” something
home with us. Kudos to Miss Loke for giving us her thought and view.
As a token of appreciation to our Valued Members, we will be offering special privileges and rebates
during this second quarter of 2007 and we will start with YOU as our loyal readers. Please flip on to
our SPECIAL OFFERINGS and start sending the request now.
Once again, we wish our Valued Members can share their experiences by writing to us. Let us treat
Touche as our magazine. Kindly contact our editors at marketing@tancoresorts for further inquiries
and information.
Have a very good CUTI-CUTI MALAYSIA and show our supports towards Visit Malaysia Year 2007
The Editor
02
Message from the Editor
Forum
COVER STORY
Yang di-Pertuan Agong- Al-Sultan Mizan Zainal Abidin
(sources : http://en.wikipedia.org/wiki/Sultan_Mizan_Zainal_Abidin)
Yang di-Pertuan Agong, a Malay title usually translated as "Supreme
Head", "Supreme Ruler" or "Paramount Ruler", is the official title of the
constitutional head of state of the federation of Malaysia. The position is
often categorized as "King" in English, since from a Western political
science perspective, Malaysia is a constitutional monarchy with a monarch
as head of state. The Yang di-Pertuan Agong is one of the few elected
monarchs in the world.
Duli Yang Maha Mulia Al Wathiqu Billah, Al-Sultan Mizan Zainal Abidin Ibni
Almarhum Al-Sultan Mahmud Al-Muktafi Billah Shah Al-Haj is the 17th
sultan of the state of Terengganu, Malaysia, and the 13th Yang di-Pertuan
Agong, or King of Malaysia. He is the constitutional head of state of
Malaysia.
He was born on January 22, 1962 at Istana Al-Muktafi in Kuala
Terengganu, the capital of Terengganu. Receiving his early education at
Sultan Sulaiman Primary School and later at Sultan Sulaiman Secondary
School, Kuala Terengganu, he then went overseas to further his studies at
the prestigious Geelong Grammar School in Geelong, Australia. In 1988,
he finished his studies at U.S. International University-Europe (now known
as Alliant International University) in London, obtaining his Bachelor of Arts
Degree in International Relationships on 9 June 1988.
He had participated in the military course PRE SMC (E) 33 at the Army School of Languages from 2 November 1982
to 31 May 1983, and then attended the military course SMC 33 at Royal Military Academy Sandhurst in England from
3 May 1983, finishing the course of Cadet Officer on 9 December 1983. He was commissioned to the rank of
Honorary Lieutenant on 1 March 1984 and put in his service in the Royal Cavalry.
He was appointed the Crown Prince of the State of Terengganu Darul Iman on 6 November 1979, and much later, the
Acting Sultan of Terengganu from 20 October to 8 November 1990.
On 15 September 1981, he was appointed as Assistant Land Levy Collector, working for a period of about a year at
the District Land Office in Kuala Terengganu, prior to his departure overseas to attend the military course in England.
His next appointment on 11 July 1988 was as State Administrative Officer at the State Economic Planning Unit
(UPEN) in Wisma Darul Iman, Kuala Terengganu. Besides working for UPEN, he was also handling the job of
Assistant District Land Officer at the Kuala Terengganu District Land Office.He was President of the Council for Islam
and Malay Culture of Terengganu from 1 June 1991 till December 1995.
Sultan Mizan Zainal Abidin became the youngest Malay ruler when he acceded to the Terengganu throne at the age
of 36 in 1998. He was crowned the Sultan of Terengganu on 15 May 1998. He was the Deputy Yang di-Pertuan Agong
from 26 April 1999 till he was elected Yang di-Pertuan Agong.
Yang di-Pertuan Agong
On 3 November 2006, Sultan Mizan Zainal Abidin was elected by the Conference of Rulers to succeed Tuanku Syed
Sirajuddin Syed Putra Jamalullail (Raja of Perlis) to become the 13th Yang di-Pertuan Agong of Malaysia with his term
starting December 13, 2006 for a five year term following a rotation system practised by the Rulers. The five-year
rotational constitutional monarchy practised in Malaysia is one of its kind in the world.
Sultan Mizan, 44, is the second youngest Yang di-Pertuan Agong after Tuanku Syed Putra Almarhum Syed Hassan
Jamalullail of Perlis who took office as King on Jan 4, 1961, at the age of 41.
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BODY SCIENCE
Medical Weight Management
Weight Management, Nutrition & Myofascial Therapy For Members Of Tanco Resorts Berhad
We thank you for the opportunity to present to you our weight management, nutrition & myofascial
therapy services which we would be most happy to extend to your members, especially so as your
emphasis on membership benefits has been shifted, as you have explained, from a holiday club to and
everyday club. Indeed, weight management, nutrition and muscular aches and pain are everyday issues
affecting a large part of the general population, as elaborated below:
Weight Management & Nutrition
In the early 1900s people primarily died of
infectious diseases. The leading causes of death
back then were pneumonia, tuberculosis,
diphtheria, and influenza. Thanks to the discovery
of antibiotics and advances made in their
development during the 2nd half of this century,
deaths due to infectious diseases declined
dramatically.
Nowadays we find people primarily suffering and
dying from chronic degenerative diseases. These
health conditions are so common that the layman is
familiar with most of these medical terms like
coronary artery disease, cancer, stroke, diabetes,
arthritis,
macular
degeneration,
cataracts,
Alzheimer’s dementia, Parkinson’s disease, multiple
sclerosis, and rheumatoid arthritis.
Unlike infectious diseases, which could be
aggressively treated with antibiotics, chronic
degenerative diseases are linked to metabolic
disorders, lifestyle, nutrition, immunity and
environment factors.
Obesity is the main metabolic disorder. It afflicts
1.7 billion people worldwide. Roughly 1 in 4
persons in the world need to lose weight. Obesity
is linked to major killers; diabetes, hypertension,
heart disease, stroke & cancer. 55% of deaths in
developed countries are linked to people being
fat. The following are medical facts established
by the International Obesity Task Force:
· Obesity can triple the risk of heart disease, which accounts
for 1/3 of all deaths worldwide. Kills 17 million a year.
· Type 2 diabetes is linked directly to obesity. Afflicts 45 million
people worldwide.
· Obesity is known to increase the risks of some cancers. Kills
6 million a year.
In Malaysia, like most developing or newly developed
nations, obesity is an increasing problem, afflicting a
large segment of the population. The general health
risk of obesity is very frightening:
04
Obesity Will
Greatly Increased
Obesity Will
Moderately Increased
+ Diabetes Mellitus
+ Gall Bladder Disease
+ Hyperlipidaemia
+ Insulin Resistance
+ Breathlessness
+ Sleep Apnoea
+ Coronary Heart Disease
+ Hypertension
+ Osteoarthritis (Knee)
+ Hyperuricaemia & Gout
Obesity Will
Slightly Increased
+ Cancers (Breast, Colon
Endometrial Cancers)
+ Reproductive Hormone
Abnormalities
+ Polycystic Ovary Syndrome
+ Impaired Fertility
+ Foetal Defects
+ Low Back Pain
+ Increased Anaesthetic Risk
BODY SCIENCE
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con’t
On the other hand, the benefits of weight loss are widely publicized and covered in various forms by the media
and governmental public education campaigns. Hence, offering a weight management solution to your
members should be very well received.
General Benefits Of Weight Loss
A 10 Kg Weight Loss Will Result In:
10% Fall In Systolic Blood Pressure
10% Fall In Total Cholesterol
15% Fall In LDL (Bad) Cholesterol
20% Fall In Diastolic Blood Pressure
20% Fall In Total Mortality
30% Fall In Triglycerides (Linked To Heart Disease)
30% Fall In Diabetes Related Deaths
40% Fall In Cancer Related Deaths
50% Fall In Fasting Blood Sugar (Linked To Diabetes)
8% Rise In HDL (Good) Cholesterol
Nutrition is the Only treatment option in many autoimmune diseases. Standard medical treatment using
drugs (pharmacotherapy) are only symptomatic treatments for many recurring diseases like sinus, eczema,
arthritis, asthma, colds & flus, migraine, etc. In many of these conditions, the disease could be better
controlled or even cured with proper nutrition. With rising hospitalization cost, traumatic hospital
procedures and expensive downtimes, people are more convinced that prevention is better than cure. This
shift in mentality has generated a lot of interest to consume nutritional supplements amongst an increasing
number of discerning consumers.
Myofascial Therapy
Myofascial therapy refers to treatment of the muscle and the tissue (fascia) that covers it. The treatment
method uses special remedial techniques without the use of pain relief (masking) medications. The
treatment aims to relieve the pain caused by muscle dysfunction and to improve the range of movement of
the affected muscle. Any painful condition related to muscle, tendon or ligament using myofascial therapy.
Almost every adult and even a good percentage of children have some form of muscle dysfunction
problem. These are usually related to poor postural habits, poor ergonomics in seating or injuries. Often
the problem is left untreated until pain is unbearable or range of movements become too restricted for
normal functions.
The following are common examples:
Knee Pain
This may range from having difficulty squatting to painful when walking up or down stairs. Most people tend
to immediately conclude that it is a joint problem. In fact, in most cases, it is a referred pain from a muscle
dysfunction in the thigh muscles which can be easily treated with myofascial therapy.
Muscle Cramps
Many people just live with recurring painful cramps. These can be easily treated with myofascial therapy.
Backache
This is the most common complaint amongst adults of all ages. Many are work related although injuries are
not uncommon. In fact, a recent survey by the Singapore General Hospital in Singapore’s Central Business
District uncover that about 40% of respondents has a backache problem! Whilst slipped disc is a possible
caused, most cases are simply pain due to tightness of a back muscle called quadratus lumborum which
could be easily treated with myofascial therapy.
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BODY SCIENCE
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Headaches
Headaches or even its more severe form called migraine is so common that all of us know someone who is
suffering from it. Many are resigned to living with it because medication or drugs will only produce short
term relief. In fact, most headaches are caused by a tight upper back muscle called trapezius which could
be loosen by remedial techniques and the headaches disappear.
Shoulder Pain
Most of us associate shoulder pain with work stress or too many hours on the computer. Again we live with
the discomfort. Not necessary any more if the problem is like in most cases, caused by a strained or
injured muscle over the scapula called infraspinatus, which can easily be treated using remedial
techniques.
Dizziness
People tend to associate dizziness with serious internal ear disease or ‘vertigo’. Not in many cases. Many
are simply due to a tight neck muscle which could be easily remedied with myofascial therapy. The above
examples sets the scope for myofascial therapy as a service to your members, which we forecast would be
hugely popular.
About HMO BodyScience – Background
HMO BodyScience, saw the shift and predicted the transformation of the health industry, some 10 years
ago. The Group started with weight management and has since expanded to nutritional supplements,
myofascial therapy and bio-therapy. Today, the Group operates under 4 distinct business labels, each
dedicated to a distinct market segment:
BodySience - A Pioneer In Medical Wellness
· Parent Company: HMO BodyScience International Pte Ltd, Singapore.
· Group owns & operates HMO and BodyScience label companies in Singapore & Malaysia:
HMO/BodyScience Label
Business Activities
BodyScience Medical Centre
Operates weight management, nutrition & myofascial clinics
at premises registered as medical establishment.
Operates weight management, nutrition & myofascial centers
at premises not registered as medical establishment.
Franchise ‘BodyScience Myofascial’ label to general practice clinics
Franchise ‘BodyScience Bio-Dietetics’ label to general practice clinics
Wholesales weight management & nutrition programs and meal/
nutrition supplements to general practice clinics
BodyScience Therapeutics
BodyScience Myofascial
BodyScience Dietetics
BodyScience Nutrition
& Wellness
Group achievements to-date include the following:
· More than 1,000 persons have completed the BodyScience Weight Management program in Singapore.
· More than 10,000 persons have completed the BodyScience Weight Management program in Malaysia.
· Group has a network of more than 100 general practice clinics offering the BodyScience Weight
Management program in Malaysia.
· Group operates BodyScience Medical Centre with the first Myofascial Clinic in Malaysia.
We would be most honored to work with you to offer our services to your members. Our Malaysian colleagues headed
by Dr LG Shu, in association with our worksite service representative, Mr Alex Chen would be most happy to work out
details of offer and pricing with you at the first opportunity.
06
Contact Number:
Alex Chan
012 230 0962
Dr Shu Lit Gen 012 2233838
* Special discounted rates exclusive for TANCO MEMBERS
New Value Added BenefitsNew Value Added BenefitsNew Value Added Benefits
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Friend of Tanco (FOT)
01. Juita Inn, Kelantan
RATES FROM
RM 75.00 (inclusive breakfast)
02. Perdana Beach, Kuantan
03. Hotel Rosa Passadena, Cameron Highland
RM100.00 (inclusive breakfast)
04. Suria Cherating Beach Resort, Kuantan
05. Merang Suria Resort, Setiu
06. Tanjung Bungah Beach Hotel, Penang
07. Le Paris Hotel & Resorts, Port Dickson
08. Emperor Hotel, Malacca
09. Hotel Shangri-la, Kota Kinabalu, Sabah
10. Merdeka Palace Hotel & Suites, Kuching Sarawak
11. Bukit Merah Lake Town Resort, Perak
12. Jelai Highlands, Fraser Hill
13. Shahzan Inn, Fraser Hill
14. Smokehouse Hotel, Fraser Hill
15. Century Pines Resort, Cameron Highland
16. Nexus Resort Karambunai, Sabah
17. Century Suria Service Apartment, Langkawi
RM200.00 (exclusive breakfast)
18. Century Bay Service Apartment, Penang
19. Hydro Majestic Hotel Jintai, Kunming, China
RM 80.00 (exlusive breakfast)
20. Hydro Majestic Inn, Sydney Airport, Australia
21. Mercure Grand Majestic Hotel, Blue Mountain, Australia
*For further information on rooms rates offered and reservation, please contact our
Member Relations officers at 03-2093 3030.
**Terms and Conditions Apply
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~ READERS` SPECIAL ~
Use your current year's entitlement for one (1) night
stay at any TRB's resorts*
To enjoy the benefits, please search for the answers for the below Questions and email together with your request...
*Terms & Conditions:
01. Readers' Special is exclusively for Touche readers who are Tanco Timeshare members only
02. The offer is valid from 15th April until 15th July 2007 only and is NOT APPLICABLE during the black-out period, as
belows :
- 30th April until 02nd May 2007 (Labour Day)
- 26th May until 10th June 2007 (School Holiday)
03. Only the first 100 room nights of any accomodation types will be offered during the Readers' Special period and
limited to a maximum of two (2) units per member
04. Applicable to all TRB's local resorts EXCEPT Mar Vista and Corus Paradise (DVVO is limited to Duta Vista
Executive Suites only)
05. Reservation is subject to the units' availability and on “First Come First Serve” basis
06. There will be NO cancellation and amendment to a confirmed reservation allowed
07. Readers' Special is NOT transferable and either one of the members need to present during the check in
08. Please update your Annual Maintenance Fee(s) in order to enjoy this benefit
09. Bonus Time is applicable for VSC & VWC Members who have insufficient points to reserve a night stay
10. Member Relations Department will process any reservations made through [email protected] or
etanco.net feedback only
11. No telephone or walk in reservations will be entertained under this offer
12. Please enclose the correct anwers for the below Questions as your “Password” when making your reservation
13. The Management has the right to amend the terms & conditions from time to time.
Questions:
01. Who is the new VSC Chairman for year 2007-2008?
02. Who is the writer for the article titled “Holiday Shopping”?
~~LIMITED TO THE FIRST 100 ROOM NIGHTS ONLY~~
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ANNOUNCEMENT
TANCO RESORTS BERHAD (Company No: 237900-H)
NOTICE to ALL Members of :
Duta Vista Vacation Ownership Scheme, Vacation SuperClub, Vacation WorldClub
It has come to our attention that certain companies/ parties (with some allegedly representing themselves to be
agents of Tanco Resorts Berhad) have been approaching members with offers to rent, sell and/ or re-purchase
their memberships for interested third parties, for fees ranging up to RM2, 300.00.
The Management of Tanco Resorts Berhad would like to caution ALL members against accepting such offers
and to stress at ALL TIMES:
1. that Tanco Resorts Berhad does NOT engage howsoever in any rental, re-sale / repurchase of Vacation
Superclub (VSC), Vacation Worldclub (VWC), and/ or Duta Vista Vacation Ownership memberships (DVVO)
memberships by itself or vide any other third party;
2. that Tanco Resorts Berhad does NOT appoint any agents whatsoever to act on it’s behalf in respect of
such rental, re-sale / re-purchase activities;
3. that Tanco Resorts Berhad does NOT approve of such rental, re-sale / re-purchase activities;
4. that Tanco Resorts Berhad has NEVER process any rental, re-sale / re-purchase requests from these
companies / parties and NO successful transfer has been recorded;
5. that ALL members are hereby cautioned to disregard any such offers being made to them on the rental,
re-sale/ re-purchase of their Memberships; and
6. that ALL members are kindly requested to inform Tanco Resorts Berhad accordingly if members have been/
are approached with such offers with sufficient details that the necessary reports may be lodged with the
relevant authorities for action to be taken.
In the event you have been approached with such offers as abovementioned, please forward all relevant
information to Cik Fairuz or Encik Harris at 03-20952020 ext. 2015 & ext. 2017 at our Member Relations
Department, Tanco Resorts Berhad, No. 1 Persiaran Ledang, Off Jalan Duta, 50480 Kuala Lumpur.
Thanking you for your kind assistance herein.
Yours faithfully,
The Management
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ANNOUNCEMENT
TANCO RESORTS BERHAD (Company No: 237900-H)
NOTICE to ALL Members of :
Duta Vista Vacation Ownership Scheme, Vacation SuperClub, Vacation WorldClub
It has come to our attention that certain company has been approaching members with offers to
terminate their memberships via their appointed lawyers and then, to recover all payment made once
the termination is successful. This company is charging a fee ranging from RM7000 up to RM9000 for
its complete package of “Termination & Recovery” services
The Management of Tanco Resorts Berhad would like to caution ALL members against accepting
such offers and to stress at ALL TIMES:
1. that Tanco Resorts Berhad does NOT charge any fee for voluntarily termination of Vacation
Superclub (VSC), Vacation Worldclub (VWC), and/ or Duta Vista Vacation Ownership (DVVO)
memberships ;
2. that any voluntarily terminations need to be through Tanco Resorts Berhad directly, by signing the
Self Termination Form ;
3. that upon voluntarily termination, Tanco Resorts Berhad shall be entitled to forfeit as agreed
liquidated damages all sum paid by the Members ;
4. that after such forfeiture, the Membership Agreement shall be terminated and be null and void and
neither party hereto shall have any claims against each other UNLESS Members withdraw within
the ten (10) working days (cooling off period) after the lodgement of the Application Form ;
5. that ALL members are hereby cautioned to disregard any such offers being made to the, i.e. to
terminate and recover all payments made in respect of their Memberships;
6. that ALL members are kindly requested to notify Tanco Resorts Berhad accordingly if members
have been/ are approached with such offers with sufficient details that the necessary reports may
be lodged with the relevant authorities for action to be taken.
In the event you have been approached with such offers as abovementioned, please forward all
relevant information to Cik Fairuz or Encik Harris at 03-20952020 ext. 2015 & ext. 2017 at our
Member Relations Department, Tanco Resorts Berhad, No. 1 Persiaran Ledang, Off Jalan Duta,
50480 Kuala Lumpur.
Thanking you for your kind assistance herein.
Yours faithfully,
The Management
Depa
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Frequently Asked Questions for Vacation SuperClub and Vacation WorldClub
Q:
A:
What are the operating hours for the Member Relations Department?
The operating hours for the Member Relations Department
The operating hours for the Member Relations Department
for Payment related matters are as follows:
for Reservation related matters are as follows:Mondays to Fridays
: 10.00 a.m. – 08.00 p.m.
Mondays to Fridays
: 09.00 a.m. – 07.00 p.m.
Saturdays
: 09.00 a.m. - 05.00 p.m.
Saturdays
: 09.00 a.m. – 05.00 p.m.
Sundays and Major Public Holidays
: Closed
Sundays and Public Holidays : Closed
Q:
A:
How do I make a reservation?
Once you have decided where and when you wish to travel, you will need to contact our Member Relations Officers via the
following contact nos:-
?
Telephone number
Fax number
E-mail
Online reservation
Q:
A:
Q:
A:
Q:
A:
Q:
A:
Q:
A:
Q:
A:
Q:
A:
603-2093 3030
603-2092 1851
[email protected]
www.etanco.net
If I make a reservation request via online or email, how long should I wait for the response?
You will receive a reply on your reservation request via your registered email address or by phone within fforty-eight
orty-eight (48)
8) hours
hours.
?
Q:
A:
:
:
:
:
How much notice do I need to give to make a reservation?
You are advised to plan your holidayy well in advance, especially during the peak seasons eg. During
ring long
ng weekends and on Public and
School Holidays. The vacation
acation points required will depen
depend on the season and the location of your request.
uest. All the ac
accommodation units are
based on availability and
nd on first come first serve basis.
Can I cancel my reservation
ervation
rvation re
request?
Reservations may be cancelled
ancelled or postponed by giving a written notice to the Member Relations Department and is subject to the following
provisions:(a) For reservations confirmed and then cancelled 31 days and
before the check in date, all of the vacation points
nd more bef
befo
oint utilized shall be
credited in full.
(b) For reservationss confirmed and then cancelled between
days before the check in date, 25% of the vacation points utilized shall
ween 21 to 30 day
be deducted.
(c) For reservationss confirmed andd then cancelled between 15 to 220 da
days before the check in date, 50% of the vacation points utilized shall
be deducted.
(d) For reservations
before the check in date, all the vacation
ns confirmed and
nd then can
cancelled 14 days or less bef
cat points will be forfeited.
If there no replyy received within the fforth-eight
t
(48) hours, who sshall I contact?
You may call thee Member Relations Dep
Member Relations Officers.
Department at 603-2093 3030 to check your reservation
ion request with our M
How will the Member Relations Department rrevert to me for my online or e-mail
mail request?
Member Relations
tions Officers
cers will reply to your requ
request via e-mail or bby phone.
When will I get a reservation
ation
on number?
A Reservation number will be given to you upon confirmation of yyour
our reservation request.
If my reservation is confirmed, when will I get the confirmation
irmation
rmation letter?
The Member Relations Department will send your confirmation
firmation
rmation letter via mail within one (1) week or fax the same to you uupon request.
reques
If I’m making a reservation for my guest, do I need to inform my guest’s name?
Yes, as a reservation confirmation letter willll be issued under your guest’s name in order to facilitate a smooth check-in process for your
guest.
Q:
A:
Why is there no written statement issued
ed to show me my points used and balance of points?
A written statement is reflected in your confirmation
onfirmation letter.
Q:
A:
Why should I produce my Identity Card and Membership Card during check-in process?
It is necessary for us to check your Identity Card
ard and Membership Card for verification purposes. This is to prevent unauthorized persons
from checking in under your name.
Q:
A:
If my vacation points are not utilized within the anniversary
nniversary year, will the vacation
n points be forfeited
forfeited?
Yes, vacation points not utilized will be forfeited upon expiration
xpiration of the current anniversaryy year. Therefore, you are encouraged to plan
your hlidays well in advance to ensure that your points aree fully utilized.
Q:
A:
What is anniversary fee?
The anniversary fee, or also known as maintenance fees, is the sum
m payable by members annually which
ich is used to provide and maintain
maint
the accommodation, the facilities and amenities at the resorts.
Q:
A:
Why do I need to pay my anniversary fee?
You need to update your anniversary fee payments in order to make your reservation.
eservation.
Q:
A:
When do I need to pay my anniversary fee?
The anniversary fee must be paid ninety (90) days prior to your anniversary date.
11
Travel Showcase
DESTINATION : The Highlands
(http://www.pahangtourism.com.my/highlands/index/html)
Enjoy the varied charms that the different highlands in Pahang have to offer. These highlands, or hill stations, have traditionally been a
retreat where one can rejuvenate the tired body and sooth the weary soul. During the days when Malaysia was a colony of the British
Empire, such cool retreats were much sought after by the government officers and their families, to escape the burning heat on the
lowlands and the stress experienced in the towns. There are many charming bungalow and rest-houses dating back to the colonial era
in the highlands. These highlands include Cameron Highlands and Fraser's Hill.
Today people still flock to these hill stations to escape for a cool retreat and relaxing holiday amid nature and fresh air. Better access
has made the Cameron Highlands very popular, with its rolling hills, tea plantations, flower nurseries, strawberry and vegetable farms.
Fraser's Hill is very popular with those wishing to play golf and bird watch.
Although not actually a high station, the highest peak in Peninsula Malaysia, Gunung Tahan, 2187 meters, is located in Taman Negara,
and provides a great challenge to those wishing to climb it. The recent addition to the list of hill stations is Genting Highlands. It is not
only developed as a cool retreat but also as a casino and theme park, and is a host to international entertainment shows. And now
Bukit Tinggi has also joined the ranks of popular hill resorts in Pahang.
FRASER’S HILL
Rising 1,500 meters above sea-level on the Titiwangsa mountain range of Peninsular
Malaysia is Fraser's Hill. Named after a solitary Scottish pioneer, James Fraser, who set up
a tin-ore trading post in the 1890s, it actually consists of seven hills. Fraser's Hill is truly an
idyllic place for one to rest and to escape from not only the heat and humidity but also the
hustle and bustle of city life. It is perhaps the prettiest of the Malaysian Hill resorts
To get to Fraser's Hill from the Gap, one must go up a narrow, winding, one-way road for 8
km. Traffic up and down is controlled by a gate system with uphill traffic limited to odd
hours, and downhill traffic to even hours. There are hotels, resorts and chalets available on
the hill. Tudor cottages sit among brilliantly coloured gardens shaded by lofty pine trees.
Fraser's Hill is popular with the locals and foreign tourists for its greenery, forest walks, fresh air and exotic flower gardens, not to
mention the golfing facilities. It has many attractions within and around the area. There is a nature education centre where visitors can
learn about the flora and fauna of the area. Bird watching is a very popular pastime and Fraser's Hill is the venue of the annual Bird
Race which attracts many foreign omithologists.
How to get there.
Fraser Hill is 100 kilometres from Kuala Lumpur.
12
By Road: Fraser's Hill, 100 kilometers from Kuala Lumpur can be reached via the Karak Highway. Turn left at the Bentong junction and
proceed to Teranum. At Teranum, take the left turn towards Gap before the short ascent up to Fraser's Hill. Alternatively, one can also
take the old trunk route heading towards Penang and turn off at Kuala Kubu Bharu for the drive to the Gap. The last 8 km from the Gap
to the top of Fraser's Hill 9 scenic, narrow winding which carries one-way traffic from 7.00 a.m. to 7.00 p.m.
Travel Showcase
CAMERON HIGHLANDS
Cameron Highlands is one of the most popular highlands retreat around Malaysia losing out only to Genting Highlands. With about
300,000 visitors yearly and growing, it stands to pass that Cameron Highlands has a charm of its own with its Tudor architecture style
buildings, tea plantation with its soothing greenery and breathtaking scenery, not to mention some old favourite English pastime of
having afternoon tea and scones with Devonshire cream.
Traveling to the highlands is different from going to the beautiful sun, sea and sand of which Malaysia has many good ones
around.With the natural environment one can commune with nature and perhaps find your center as you balance the yin and yang of a
hectic hustle and bustle city lifestyle.
One of the best ways to relax in Cameron Highlands is sipping tea, having somes scones to go with it.What better palce to go about
doing it at the tea plantation itself.
Cameron Highlands cool climate provide an ideal place to grow tea. There are other plantation around, like the Bharat tea plantation
which you will pass by between Tanah Rata and Habu. There is a tea shop overlooking the estate place. A nice place to stop by and
gives your legs stretch. It has a great view of the Bharat Tea Plantation, and if you like, you can take a stroll to their factory located
below or even run around the tea plantation itself!
The best way to explore it would be by car of course.You could take the public taxis or brave the area on foot. Doing so on foot would
be quite a feat as you will have quite a lot of area to cover you certainly have to be very fit to do so too.
:: ACCOMMODATIONS OFFERED UNDER FOT SCHEME (Please refer to FOT Rates)
SMOKEHOUSE HOTEL
JELAI HIGHLAND RESORT
SHAHZAN INN
HOTEL ROSA PASSADENA, Cameron Highlands
01
English Style House, Cameron Highland
(http://www.tropicalisland.de/KUL%20Cameron%20Highlands%20English%20style%20house2_b.jpg)
13
e - Activities
Dep
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VACATION SUPERCLUB
9th ANNUAL GENERAL MEETING
24th March 2007 at 10.00am
Duta Palms Resort & Angler’s Club, Rawang
(http://groups.yahoo.com/group/Vacation_SuperClub)
14
e - Activities
Holiday Shopping
By Daphne Loke
How often have we boasted of the cheap bargains that we negotiated while on holiday? At times we
walked away from with good bargains and really valuable merchandise. There are also those times
when we discovered we were short changed in quality. This article examines some episodes of holiday
bargains, what are we buying, why are we buying and at what price should those goods be bought.
For most of us, the main purpose of going on a holiday, especially travelling abroad, is to take some
time off from our hectic schedule to relax, to be really enlightened of our daily work. Since relaxation is
on the mind, what is the extent of relaxation do we look for? Is making holiday purchases a form of
relaxation? To answer this, I would like to examine the process of purchasing.
Most of the time, items such as local handicraft attract our attention because those are items which we
do not already have at home. Or, we already have these items but of different designs or make.
Normally, these triggered the intended purchaser to examine the price labels and the bargaining process
begins.
In assisting to determine at what price should the item be purchased, one often asked the following
questions:
“Do I need it?”
“How badly do I want it?”
“What am I going to do with it when I bring it home?”
And if the item is big, “Can I bring it home?”
If we were with a tour group, the tourist guide often gave tips on the extent to which negotiations can go.
Below are a reflections of some incidents that may prick some of our conscience the next time we look
for a good bargain.
15
e - Activities
Holiday Shopping
Con’t
Every piece of merchandise we bring home from abroad has a value of kind. The cuckoo clock that
I brought back from the edge of Lake Lucerne brought with it the sweet memories of a winter
holiday. The pricing labels on all the display clocks were fixed and not negotiable. On top of them
could be added sales tax and other types of local taxes. Before I paid for the clock I enquired
about the packaging as such a piece of intricate instrument required delicate handling. Such an
exquisite time piece, straight from the very place where they are famous for, value can be
assigned to every component part of the clock, the intellectual property of the mechanism and the
very fact that I bought it from timepiece’s very birthplace. Over and above all these, I was
supporting a unique industry of this village.
In the above incident, there was no bargaining involved. The seller took care of every aspect of how the product
would be sent from its place of birth to the new destination. I asked myself, did I enjoyed the purchase? The answer
was “yes”. I chose the goods that was within my budget. It was a thing of beauty that fitted snuggly into a little nook
of my house. It had a story behind it for me to retell over and over again, and each time I tell that story, I felt a
sense of satisfaction for having supported a unique industry of a village.
Recently, I was at a beach town in Southern China where the oysters were reared commercially. Naturally, pearls
were also in abundance. So were ornaments made from the shells of these oysters. Women tourists were attracted
to these shop fronts like bees were to honey. In such a situation, all the questions I mentioned above became
irrelevant. The only issue of dispute was the price, and I was sure every women has her way of deciding on the final
price.
16
e - Activities
Holiday Shopping
As for myself, my first question would be, “How much will a similar piece cost back home?” From which
jeweler’s outlet? Mikimoto's? Tiffany’s? Poh Kong’s? Habib’s? East Malaysia outlets? More important
was how much would it cost at my own regular jeweler? Next question to ask would be about the design
and workmanship. Does the design suit my personality? Do I have other accessories and a dress to go
with it? Such imperative questions of femininity are natural to a woman.
Having answered all these questions and if I still want the item, I would proceed with a rough idea of
the price that I was prepared to pay.
So, how low should you go in bargaining for a discount?
I have certain bits of over arching conscience on this, especially regarding handicrafts.
First, the very act of purchasing the piece of handicraft is an act in support of women entrepreneurship.
The bargain price should not go below costs of the materials and time involved in its making and the
costs of packaging and transportation, and other incidental costs involved in bringing the product to
market. The seller, too, has a rough idea of what price she should sell. The second principle is that my
purchase must provide some kind of incentive for the maker of the handicraft not just to continue with her
endeavour to produce those handicrafts, but also to continue to improve on them, so that she can build a
better business out of her efforts. It would, therefore, ache my heart to see tourists counter-offering
prices less than half the labeled price. What kind of enjoyment or relaxation do we derive from haggling
so hard will the poor villagers and to see them grimacing with pain to let go of the product at less than
the costs? Although the chances of meeting the seller again in the near future are almost negligible,
however, from one woman to another, what pleasure would one woman derive from hurting another
whom we only meet by chance along life’s journey?
With a line of conscience like this, I hardly have the opportunity to relate stories of fantastic discounts
on holiday purchases .
Daphne Loke
19th March 2007.
17
e - Activities
April Fools' Day: Origin and History
Source:http://www.thefoolsday.com/april-fool-history.html
April fool's day
sometimes called All Fools' Day, is one of the most light hearted days
of the year. Its origins are uncertain. Some see it as a celebration related to the turn of the seasons, while
others believe it stems from the adoption of a new calendar.
New Year's Day Moves
Many of the ancient cultures such as Romans and Hindus and the medieval Europeans used to celebrate
New Year's Day on sometime near the vernal equinox that could range from March 20th to April 5th. In the
Julian calendar, April 1st was designated as the New Year's Day and was so celebrated till 1582, when Pope
Gregory XIII ordered the adoption of the new Gregorian Calendar, which specified January 1st as the New
Year's Day. However, due to slow communications and resistance of people to change their traditions, many
people continued to celebrate New Year's Day as before on 1st of April. Scottish only adopted the new
calendar in 1660, Germans, Danish and Norwegians in 1700 and English in 1752.
Many French resisted the change and neolites dubbed them as fools and played pranks on them. They
started sending them on 'fool's errands', sent them the fake invitations for parties and tricked them into
believing something false. The victims were called 'Poisson d'Avril' or 'April Fish' as the naïve fish gets
caught easily and children would often tag of a fish's picture on someone's back. Thus, April Fool's Day
originated and was popularly celebrated in England and in the American colonies. It evolved and was caught
on quickly throughout the world to trick each other and have fun. Even today, people play pranks on each
other on this day in the memory of those tradition-obsessed 'fools'.
Perhaps the best illustration of the April Fool's Pranks of the 19th century is the Thomas Nast's illustration,
originally published in the April 2, 1864 issue of Harper's Weekly. It highlights the various pranks that were
popularly played at the time with its caption as 'All Fool's Day'. Some of the pranks shown women visiting
an older man wearing beards and moustaches, Civil War Soldiers tricking each other such as a soldier
barring the view by holding his hand on in front of the binoculars of a friend and a sailor doing the same by
holding his hat over the telescope of a friend. The other tricks include a young boy tying a string on the dress
of a little girl while a schoolteacher is shown with the sign of 'Old Fool' on his back.
Happy April Fool Day
18
e - Activities
April Fools' Day: Origin and History
Con’t
Traditions and Customs on April Fool's Day
On 'All Fools' Day' or 'April Fools' Day', people play practical jokes and pranks on each other, crack jokes on
the expense of victims and gift each other gag gifts and then when the victims are taken in by surprise, all
the witnesses shout 'April Fool' at once. The innocent pranks such as prompting somebody that their
shoelaces are undone or that they have something on their faces are quite common. Children love to use
the opportunity to prank their classmates and even their schoolteachers
At some places, one is only allowed to play jokes until 12 noon for the jokes played after that time are
supposed to bring bad luck to the perpetrator. Similarly, the victim is advised to endure the tricks with a smile
on their face, exhibiting tolerance or amusement or they may suffer bad luck. It is said that those fooled by a
pretty girl can expect marriage or at least friendship with her. Men are advised not to marry on this day or
their wives will rule them forever. Children born on 1st of April are considered lucky generally, except in
gambling where they will fare badly.
At some places, afternoon on 1st of April is called as 'Leggin'-down-day' and the people try to trip up any
unsuspecting victim. British media, normally considered serious and sober, give in to the excitement and
tomfoolery of the day and consider hoaxes on this day as a fair game. Read BBC hoaxes to know more
about them. With Internet to assist them, playing pranks had become a lot easier, fun and far reaching. April
Fool's Day is one of the funniest and most popular pastimes of the day.
April Fool Trick
Practical Jokes & Tricks
April Fool's Day is the opportunity to trick your friends or loved ones and even strangers and play practical
jokes on them. Here are some out of the world ideas for you.
7Rearrange somebody's drawers or file cabinets in a different order and see them baffled.
7Hard boil an egg and place it in the regular egg carton the night before. In the morning, ask someone to
help you make breakfast and beat the egg to make omelets. Hand them the hard-boiled egg and watch
them trying to crack it!
7On the other hand, you may just glue the eggs to the carton and ask someone to hand them to you in the
morning. As the victims struggle to take the eggs out of the carton, they break.
7Draw funny eyebrows and moustache on their faces while they are asleep.
7Place some whipped cream in their hands and tickle their nose with a feather.
7Placing someone's hand while they are asleep in a bowl of cold water is a sure way to make them wet
their beds.
7Go to office early by half an hour on April 1 and tape down the ball at the bottom of everybody's mouse.
See everybody surprised to find out that nobody's mouse is working. Works only on scroll mouse· Late at
night, fill the hair-dryer with baby powder. Catch the expression of someone who has just washed his or
her hair and turned it white by using the hair dryer.
7This can be done in class, office or home. Ask your friends, colleagues and siblings to perform particular
actions together at the same pre-planned time like dropping their pencils at the same time, to tie
shoelaces, to reboot their computers, to drink water or any such innocent actions. These synchronized
actions are sure to surprise anybody who will wonder about what is happening.
19
Useful Contact
Telephone Directory : Member Relations Department
Reservations
Tel. No : +603 2093 3030
Fax. No : +603 2092 1851
Payment
Tel. No : +603 2092 2020
Fax. No : +603 2092 1851
Operations Hours : 9am to 7pm (Monday - Friday)
9am to 5pm (Saturday)
Closed on Sundays and Public Holidays
Operations Hours : 10am to 8pm (Monday - Friday)
9am to 5pm (Saturday)
Closed on Sundays and Public Holidays
Duta Vista Executive Suites
No. 1, Persiaran Ledang,
Off Jalan Duta,
50480 Kuala Lumpur.
Tel. No: +603 - 2095 2020
Fax. No: + 603 - 2095 0808
Duta Puri Island Resort
Pulau Kapas, Marang,
Terengganu.
Tel. No: +609 - 624 6090
Fax. No: +609 - 626 2106
Nature's Island Paradise
English Elegance
Duta Palms Resort & Anglers' Club
Jalan Desa Permai,
Bandar Country Homes,
48000 Rawang, Selangor.
Tel. No: +603 - 6092 9260
Fax. No: +603 - 6092 7002
Corus Paradise
Tel. No: +606 - 647 7889 (Ms. Chen)
+606 - 647 7890 (Ms. Katherine)
Fax. No: +606 - 647 7948
Alternate Contact Numbers
Tel. No: +606 - 661 0258 / 0259 / 0260
Exotic Balinese Paradise
Palm Springs Resort City
Batu 13, Km 21,
Jalan Pantai,
Mukim Pasir Panjang,
71250 Port Dickson.
Negeri Sembilan
Tel. No: +606 - 661 0258 / 0259 / 0260
Fax. No: +606 - 661 0566
Mar Vista Resort
Tel. No: + 017 479 3850 (Ms. Sharon Lee)
+ 604 - 899 3201
Fax. No: +604 - 899 5718
Ultimate Family Gateway
Coolalinga Lodge
Austinville Road,
Mudgeeraba, Queensland,
4213 Australia.
Tel. No: +00617 - 55305564
Fax. No: +00617 – 55304677
Duta Villas Golf Resort
c/o Palm Springs Resort City,
Port Dickson.
Golf Resort Paradise
Gold Coast Retreat
Duta Hacienda Riviera Resort
c/o Palm Springs Resort City ,
Port Dickson.
Exuberant Mediterranean Experience
Royal Palm Springs Golf Club
Tel. No: +606 - 661 9585
Fax. No: +606 - 661 9651
Duta Village Beach Resort, Kuantan
Lot 1260, Sungai Karang,
Berserah, 26100 Kuantan.
Tel. No: +609 - 544 7900
Fax. No: +609 - 544 7899
Rustic Beach Resort Experience
Cloth Hall
Water Lane,
Smarden,
Kent TN 27 8QB,
England.
Tel. No: +44 - 01233 - 770347
Countryside Cottage Haven
Havenfield Hall
Alkham Valley,
Folkestone,
Kent CT 18 7EJ,
England.
Tel. No: +44 - 01303 - 891784
Victorian Mansion Experience
Duta Sands Beach Resort
Jalan Berserah, 26100 Kuantan.
Tel. No: +609 - 544 8101
Fax. No: +609 - 544 8291
Beach Caravan Experience
Useful E-mail and web site address
Member Relations: [email protected]
Resorts’ Information, Touche Magazine, Ecards
Website: http://www.tancoresorts.com
On-line Reservation, Member Login
Website: http://www.etanco.net
20
Useful Contact
Liaison Committees
VACATION SUPERCLUB
Chairman
Tuan Haji Mohd Isa B. Mohd Salleh
H/P: 019-383 6414
Secretary
Noorulhadi B. Mohamed
H/P: 016-276 4314 Email: [email protected]
Liaison Committee Members
Nihal a/l Martin Jayathissa
Ken Huu See Hooi
H/P: 019-327 8736
Email: [email protected]
Siti Zaleha bt. Muhammad Sidek
Hj. Raduaani B. Abd. Ghani
H/P: 017-272 3183
Email: [email protected] Haji Osman B. Haji Abd Rauff
H/P: 019-574 8772
FAL & VACATION WORLDCLUB
Chairman
Rahmat B. Mohd Khatib
H/p: 017 379 0581
Secretary
Rashidah Abd Rashid
H/p : 012 379 1579 Email: [email protected]
Jack Chan
H/P: 019 632 9932
Mohd Latpi Mustafa
H/P: 013 944 1399 or 012 952 6958
Hj. Raduaani B. Abdul Ghani
H/P: 019 318 3978
Nor Ramli Abdul Rashid
H/P: 016 672 1010
Zainuddin Abu Nasir
H/P: 016 626 3362
Email:[email protected]
VACATION OWNERSHIP
Chairman
Hj. Mohd Isa Bin Mohd Salleh
H/P: 019 383 6414 Tel: 03 4295 2022 (O) 03 7955 0057 (H)
Secretary
Ng Shu Tsung
H/P: 016 282 6158 Tel: 03 7982 2577 (O)
Email :[email protected]
21
Julia Lim Juat Yeng
H/P: 012 202 7835
Loh Choon Wah
H/P: 019 222 3747
Nadiah Ong Abdullah
H/P: 012 207 2118
Robert Ng Choh (Chor) Seng
H/P: 012 332 3768
Norainun Hussain
H/P: 019 360 0701

MEMbER RElAtiONS DEPARtMENt

Transcription

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