Hairware Beautyware Brochure

H A I R WA R E ’ S A L L N E W slee k
The easy to use Salon Software
The Complete Salon
Management &
Business building
software
The greatest challenge facing salons today
is how to manage all the time consuming
accounting and managerial tasks and still have
enough energy left to perform at their
absolute best.
That is why Hairware has been so well received
by salons throughout Australia, Asia and
New Zealand for the last 25 years.
Hairware continues to evolve based on industry
needs, advances in technology and government/
accounting regulations.
See why so many salons are changing
over to Hairware & Beautyware.
Providing salon software
for over 25 Years.
Proudly Australian owned
and operated.
Call now for your obligation
FREE Demonstration
1300 880 582
www.hairware.com.au
Some of the outstanding
features of Hairware or
Beautyware include:
• Point of Sale
• Client Card & Client History
• Easy to use Wages and Cash Book
• BAS Calculations in less than 5 seconds
• Appointment Book with Auto SMS Appointment Confirmation
• Marketing, using direct mail, e-mail and SMS
• Auto Marketing – A set once marketing tool
• Professional Wait list and Walk-in Genie
• Stock Management
• Financial Reports with Graphs
• PLUS, MUCH, MUCH MORE!
An option to
suit every salon
subscribe, lease or buy
From software only to complete Point of Sale Systems
• Hairware Micro for 1 user and up to 1000 clients
• Hairware Mini up to 3 users and 2000 clients
• Hairware Elite, No Staff Limits & No Client Limits
Take a look...
APPOINTMENT BOOK
The easy to use feature packed Appointment Book, make appointments quickly and
efficiently. The two way SMS confirmation dramatically reduces “No Shows” and
changes the appointment colour once confirmed automatically. Appointments can be
clicked and dragged, squeezed and stretched. One click to “Do Sale”. New clients,
request, VIP’s can all be flagged or simply create your own appointment flag.
Print all of the days client cards with one click, there’s a waiting list, walk in genie,
rooms option and resource booking. Search by first name, last name or mobile
number. We believe this is the best salon appointment book available!
Try it for yourself.
Point Of Sale
While the latest technology efficiently takes care of payments, it quietly updates
stock records, client files, stylist records, prepares reports and streamlines
end-of-day balancing. Point of sale is linked in though the appointment book or
can be used completely on its own.
Selling products is a breeze. We also cater for walk in sales, deposit, pre-paid
services, reward points, accounts, credit card surcharges, gift voucher sales,
redemptions and tracking, staff purchase, up to 4 tiered price levels, split payments,
split staff and much much more.
Most of our client have found introducing Hairware’s point of sale has increased the
salons turnover and reduced the “guilt discount” or staff under-charging.
CLIENT CARDS
No more losing client cards, our client cards track it all. Contact details, $ spent,
service history and product history, service notes, private notes, VIP, number of visits,
average days between visits, a client photo gallery, previous operators, hair texture
and analysis, allergies even how the client likes their tea or coffee, and of course the
history can be printed to a docket or laser printer.
Card accuracy reports on how accurate your client cards are based on your criteria.
Clients with incomplete Information are flagged with an i, letting you know more
information is needed. An accurate database helps you build your prospective
marketing database.
REPORTS
Hairware has a comprehensive range of reports, with over 80 to choose from.
Hairware automatically collates sales information in the format that you choose.
Track, examine, plan, then take the rest of the day off. Reports and graphs ranging
from total summary, productivity, profit and loss, end of day plus much much more.
Know the state of your business anytime you choose. It’s all at your finger tips.
Hairware: The business partner that doesn’t mind doing more than its share
A set once SMS and Email marketing business building tool.
Build your business
with our auto marketing
Simply create (or use one of our templates) and Hairware does all the work.
Hairware will automatically send an SMS or Email to thank new clients for
visiting your salon, a reminder or promotion for those clients that haven’t
returned or perhaps you would like Hairware to automatically send a
”Happy Birthday “ SMS or Email. Hairware makes it just so easy.
FINANCIAL MANAGEMENT
Taking care of business – Get your weekends back
You could employ a bookkeeper... or you could select the salon option on your
hairware system. This is the financial engine-room with functions designed to save
you hours on the tedious but critical paperwork.
Features include :
• Multi account Cashbook with reporting and Profit and Loss
• Wages including Payslips, Group Certificates & Detailed Reporting
• GST / BAS – Calculate your BAS in seconds, then just print it out.
• Salon targets, Operator targets, Petty Cash and more
STOCK
Hairware manages stock automatically. From the day you start using the Hairware
system you can rest assured that your stock is being accurately maintained at the
level you require.
Enjoy the security of knowing that the retail shelves are being looked after as well as
your professional stock.
Products are easily setup, each retail product can have up to four price level, allowing
you to sell the one product at four different prices, ideal for those special clients,
family and friends or for your platinum, gold and silver VIP Clients.
No more manual stock ordering! No more overspending – create orders, work within
your budget
SERVICES
Easily create, change and update services and accept deposits. Create packages
of services and Hairware will track them from sale to full usage. Set four levels of
loyalty pricing for each service. ‘From’ prices no longer slip by unnoticed. Experience
Hairware’s unique ‘price creep’
SUPPORT
Our national support centre is here to help you 7 days per week. Call and speak to a
real person. Our dedicated professional team are here to help you with any technical
questions, in a language you can understand.
SECURITY
Pin or password, the choice is yours, each staff member has their own customised
access. Encrypted password protected “Secure Text”, open till reporting, staff time
clock and more. Limit the amount of client information staff can see, at the touch of a
button you can hide and password clients contact details.
Our CRM (Customer Relation Manager) allows you to select and market to
your clients, there are thousands of combinations. Promote to a certain age
group, or clients that have never had a colour or both or simply make your own
selection from our easy selection process, then either send a personalised
SMS, Email or Letter. Hairware will Mail Merge, SMS Merge and Email Merge
without the need for an external program.
It’s as Easy as pressing F6, then ”3” then “1”
Special Features...
Hairware on your iPad
or Android Tablet
the choice is yours
Connect your Ipad or Android tablet to your
Hairware system Anytime, Anywhere
Make and manage appointments, view, update or add client information
and history, view any report, manage stock, do your wages or BAS or send a
marketing promotion using SMS, email or a letter. Infact anything that can
be done on your salon computer can be done on your iPad or Tablet.
Connect up to 5 iPads or tablets to your salon computer.
COSTS
Hairware Device Manager Licence $585.00/ Hairware Device Connect
Licence $199.00 per device including setup*
It’s so easy to keep in touch
with hairware’s sms feature
dont pay too much elsewhere
Yes Hairware does it all, two way appointment confirmation,
SMS Marketing or just send a single message. No Internet connection is
needed. SMS is one of the best marketing tools available to your business
and can allow for instant responses to marketing campaigns. With SMS
Merge the message received by the client will look personalised including
their name (even though you may have sent out 500 at the one time).
COST PER MONTH
Your potential savings
Number If you
of Text
are
Messages paying
Per Month
If you
are
paying
If you Hairware Over 1
are Beautyware Month
paying
from
up to
Over 1
Year
up to
18c
Each
$212
$391
19.9c
Each
$235
$432
21.8c
Each
$257
$473
$2,844 $8,532 $11,376
$5,196 $15,588 $20,784
1180
2170
1c
Each
$19.99
$39.99
$237
$433
Over 3
Years
up to
Over 4
Years
up to
Save TIME & MONEY. NO more calling clients to confirm, it takes up
valuable time and increases your phone bill.
We do not force you to use our SMS provider, you can choose from Optus,
Telstra, Virgin or Vodafone. Best of all there is no need to lock yourself
into a contract. Choose the provider with the best offer. We can often
recommend the best offer at the time.
(At the time of printing Optus & Virgin have Unlimited SMS plans
for $25 & $29 per month)
FACT
Hairware’s SMS Marketing - Brings in
extra business today and fills empty
appointment columns on quiet days!
Live Online Booking
anytime, anywhere
Allow clients to make their own appointment
LIVE online 24/7
what our clients
are saying
testimonials
•Appointments are validated by a user name and password
We have been using Hairware for over 7 years,
and just love the system. It’s just so easy to use.
It helps us manage our entire business.
It’s a must have for any serious salon owner.
The SMS Appointment confirmation has dramatically
reduced Clients not showing up, whilst the reporting
and marketing has saved us hours every week
allowing us to work on the business and not just in it.
We have just added Head office manager and central
booking and the best just got better.
I would recommend Hairware to any salon owner.
•Online appointments appear in a different colour with an Online
Logo to easily distinguish appointments made online
Glen Chaplin, Director
Brad Ngata Hair Directions
FEATURES
•Link directly from your web site
•Hairware will only allow clients to make appointment when
enough time is available
•No need to wait for emails back and forth – the appointments are
made instantly
•Customise background images to suit your salon or use one of our
templates #
•Send customised automated email confirmation including your own
terms and conditions, logo and appointment details
•Integrates with Hairware’s SMS text reminders
COSTS
Online Appointment book $495 per year or add extra $5.00 per week to
your subscription. Plus a once off set up cost of $250
It was a pretty quick and easy decision to roll out
Hairware into our 26 salons replacing two other salon
software programs, Hairware made the transition
easy. The programs ability to increase client retention
rates and average spends through automatized
SMS communication enabled us more time to focus
on growing our business. Although it’s not the only
system on the market to utilize SMS messaging it is
by far the most cost effective (saving us over $600 per
salon some months). The system is very user friendly
making training of the program to new employees
quick and easy but the secret must be well and
truly out because more and more new employees
are already familiar with the program when they
commence with our company.
If you need a salon computer system that is user
friendly for your staff to use with in depth reporting for
management then Hairware is the system for your salon.
James Mackintosh, General Manager
Christiane’s Hair Design
We installed Hairware six years ago when we had a
staff of one! Six years later with fifteen staff we are
about two go to a five screen system over two levels.
Reliable and easy to use, Hairware has constantly
updated and listened to our needs. We are not
dependant on internet connections and our
downtime has been zero – one of the great money
saving features is the extremely low cost of SMS
text messages. We’ve looked at and trialled other
systems, only to realise that in our opinion, Hairware
is the most reliable and user-friendly system.
Whenever business is quiet – we have an amazing
data base of information and contacts to go back on
and generate new or returning client sales.
# Customised background images
may incur a graphic design cost
Craig Braun, Salon Owner
Mardi Salon
Still want more...
here it is !
Online Booking - option
24/7 Live online appointments can be made – safe and secure.
Network
Connect one or more computers to the salon.
Administrator
Connect from home or your office without tying up the salon
computer, the salon can still work seamlessly even whilst you are
connect.
Head Office Manager
Hairware’s ultimate solution to managing multiple salons. Connect
live or sync the data to your head office.
Connect to your salons at any time without interruption to your salon.
“Your staff will not even know you are on-line”.
Central Booking
Make appointments, view client details & histories, stock and more
all from your head office, home or from one salon to another.
Duo - Have the best of both worlds
“DUO” allows salons who have both hair and beauty to run the
hairware and beautyware programs in tandem on the one front desk
computer.
Seamless Transitions
Changing over from another software product?
We can convert your data!
VIP cards
Hairware’s VIP CLUB rewards clients automatically and accurately underpins clients to your salon for twelve months!
No more manual stamping of cards or discrepancies to worry about.
Club points
Reward your clients with club points based on their spending.
You nominate the rate at which the points are rewarded and
hairware manages all aspects of earning and spending their points.
Client spending
You can grade clients as A, B or C grade. You set the parameters by
spending level, number of visits or manual selection, then leave it to
hairware.
Loyalty clubs
Create unlimited loyalty reward cards using hairware’s tiered service
and retail pricing levels. Another great set and forget function fully
supervised by your hairware system.
Rent a Chair & Rent a Room
Hairware now allows you to rent out a chair/s or room/s.
This unique option allows you to keep the databases completely
separate, swap between each user with just a single click. Keep the
appointments, client information, stock, services, reports and the
figures completely separate yet share a computer, docket printer,
barcode scanner, SMS modem and any other related computer
hardware. Best of all, the contractor or lessee has full control over
their database including password protection. The data can be taken
with them if they decide to move on.
Call now for your obligation
FREE Demonstration
1300 880 582
Servicing the Australian Hair, Beauty
& Spa Markets for 25 Years!
100% AUSTRALIAN OWNED & OPERATED
Fax 1300 133 690
Email [email protected]
GPO Box 2351 Sydney NSW 2001
www.hairware.com.au
www.beautyware.com.au