A One-Stop Centre for Human Resource Development Solutions

A One-Stop Centre for Human Resource Development Solutions
HRD Gateway Sdn Bhd
Gateway Creations PLT
Advisory, Training Facilitation
& Learning Services
Coaching, Consulting
& SME Provision Services
[576719-M]
Approved by the
Ministry of Human Resources
Malaysia
International NGO for
HRD Professionals
[LLP0002387-LGN]
A member of
The Rachiam Foundation
is not
“anStarbucks
advertiser ;
people think we are
a great marketing
company, but
in fact we spend
very little money
on marketing and
more money on
training our people
than advertising.”
Howard Schultz
Our Story
Love him or hate him, Howard Shultz has built one of the most well-known
companies in the world, and his recipe has always been the people who work
for him – and how they are prepared for their roles in his organization.
From observing how Starbucks’
concept has been copied by
coffee chains worldwide, to
studying ourselves the value of
coaching, training and consulting
for
individuals,
businesses
and companies worldwide, our
implementation model for our
clients (and theirs) that has
proven successful over and over
remains the same:
The key to strong, sustainable
growth and success is to focus
on personal and personnel
development.
And this is what we do at the
Management
Development
Centre – help individuals and
Working with us is
about seeking and
utilizing a powerful
synergy that can take
your endeavor to the
next level – the first step
is in making that call.
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organizations grow and develop
through the improvement of
people’s skill sets and facilitation
of their learning needs.
and work with to ensure that we
are always up to date with the
necessary in the Learning &
Development industry.
With our diverse backgrounds
in coaching, consulting, training,
administration and information
technology, our Learning &
Development initiatives are
able to effectively deliver quality
holistic solutions that lead to
success and growth.
Here’s some snippets of
information about us that you
might like to know about:
Our programs, systems and
services have been tried and
tested
internationally,
and
we continuously invest in the
relevant tools and innovations
through the entities we represent
Between us, our key
leadership members have
between 8 – 25 years of
experience in various areas,
including operations, sales
&
marketing,
strategic
planning, etc.;
Our personal track records
continuously
bring
us
repeat business, with some
of our regular clients often
recommending us for other
assignments;
Years of experience in
coaching, consulting, training
and administration have
helped us build an extensive
network both regionally and
internationally that we often
tap into to serve our clientele
effectively.
Our Purpose
Because The Answer Lies In Human Capital
At the HRD Gateway
M a n a g e m e n t
Development
Centre,
our focus has, is, and
always will be on the
development
and
maintenance of human
capital through our
offerings.
Being
approved
by
the Malaysian Human
Resources Ministry as
a provider under HRDF
therefore provides us
a strong base through
which we are able to
continuously deliver the
best to our clients.
Our Objectives
To develop and encourage the desire for learning, knowledge
and personal development, so that each individual and/ or
organization is able to reach their full potential independently
and responsibly with the awareness, experience and skills
gained from industry, commerce and education.
Corporate Strategy
To fulfil the advisory, training, learning, coaching and consulting
needs of individuals and the market at large by developing HRD
Gateway Sdn Bhd as a one-stop human resource development
centre.
Quality Policy
To ensure that all advisory, training, coaching, consulting and
learning services provided are customised in line with the
functionalities, practices, needs and levels of technology of
SMEs, nongovernmental organizations, public institutions
and multinationals by using proven and tested materials of
international standard.
Our Vision
Our Mission
Our Values
To facilitate and support
the evolution of individuals
and organizations towards
a strong, profitable and
sustainable future
Fueling quality growth
through holistic provision
of Advisory, Coaching,
Learning, Training and
Consulting Services
A belief in the importance
of personal relationships
and embracing change so
that we may always serve
with quality and integrity
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Key Areas
HRD Gateway Sdn Bhd [576719–M]
Gateway Creations PLT [LLP0002387-LGN]
Advisory, Training Facilitation & Learning Services
Coaching, Consulting & SME Provision Services
Advisory Services
Review and analysis of the situations our clients
face in order to discover the issues or challenges
that are preventing or hindering the client’s ability
to successfully tackle a particular area. Solutions
provided include ensuring clients achieve
compliance to regulatory bodies while profitability
is maintained at the same time and so on.
Coaching Services
Helping our clients by working with them to create
clarity and helping them establish impact before
they make the decision and move to action.
Training Facilitation Services
Conducting and facilitation of training in accordance
to the needs of individuals and organizations that
involves the acquisition of knowledge, sharpening
of skills, concepts and rules, and/or changing the
attitudes, behaviours and motivations of teams to
enhance performance.
Learning Services
Preparation of trainers, coaches, and consultants
with the latest in the Learning & Development
industry so that they are of quality and able to
perform in line with international standards.
HRD Gateway Sdn Bhd
HRDGATEWAY.ORG is an international network of
Human Resources Development professionals from
all over the world. Set up to facilitate networking
and knowledge sharing among and between these
professionals and other professionals in organizations
both corporate and public, this virtual organization
has achieved several feathers in its’ cap:
• Establishment of the Knowledge Asia Youth
Network (KAYNET);
• Sharing of Human Resource Development
expertise with the China-ASEAN Free Trade Area
(CAFTA) initiative;
• Operation of the ASEAN Training Network
(ATN);
• and many more.
Committed to building a world-class community
of human resource development professionals,
HRDGATEWAY.ORG continues to work with selected
partners on a number of regional and international
projects.
Among current initiatives include participation and
engagements in conferences and events, networking
luncheons, referral services, and knowledge and skills
development programmes for members.
More information can be sought at their website,
www.hrdgateway.org.
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Consulting Services
Provision of deep, functional expertise with a
holistic perspective to address our clients’ issues
and external support with opportunities across
all industries and geographies. We capture value
across boundaries and between the silos of any
organization, and we have a proven multiplier
effect from optimizing the sum of the parts, not
just the individual pieces.
SME Provision Services
Provision of subject matter experts (SMEs) whose
skills and expertise are often highly specific to the
relevant needs of the industry they serve, and who
are able to customize solutions effectively to bring
about positive, lasting and profitable change.
Gateway Creations PLT
Set up in the memory of S. Thavamoorthy, a
son, husband, friend and father known for his
kindness, integrity and generosity, the RACHIAM
FOUNDATION is an international initiative set up to
inspire, encourage and develop positive, sustainable
change globally.
Funds raised are used to provide aid and facilitate
training programmes for:
• deserving communities;
• social enterprises;
• and life transformation initiatives and efforts.
Individuals and organisations that are involved
with the Foundation focus on building people and
communities to be independent from the cycle of
poverty and dependence on continued assistance
so that those supported can in turn assist others the
same way.
Some of the success stories the Foundation has
include work done with people/communities in
Thailand, Sri Lanka, Pakistan and Malaysia; on the
operational front, the Foundation also carries out
verification research on organisations worldwide to
confirm the impact they have achieved in ensuring
positive, sustainable change.
More information can be sought at their website,
www.rachiam.com.
Our Leadership
Our greatest strength lies in our people – our team of trainers, coaches, consultants and support associates – who form the
backbone of the entities that the HRD Gateway Management Development Centre (HRDGMDC) represents. They are at the
heart of the results that we achieve for our clients. This team is led and managed by the following:
G K Lim Founder / President
G K Lim (aka Sawadpong Limtrakul) is also President of HRDGATEWAY.ORG, a
40,000-member international non-profit organization dedicated to excellence in
human resource development.
He has had consulting and training assignments in Thailand, Indonesia, Malaysia,
Singapore, Brunei, Philippines, Vietnam, India, Sri Lanka, Maldives, United Arab
Emirates, and China, and has appeared on TV2 (KL), TVM (Maldives), UNTV (Manila)
and RPN9 (Manila).
Our founder, G K is also a training consultant in the area of major account
management, negotiation / persuasion / influencing skills, stress management,
strengths-based talent management, whole-brain intuitive 360-degree managerial
leadership excellence, level 5 leadership, personal productivity / resilience skills, and
mind / intuition enhancement.
Danniel Lim
T. Sanmuga
Faizulamin Anuar
Vice President
Vice President
(Learning & Development)
(Operations)
(Business Development)
Author, passionate coach, experienced
trainer, entertaining speaker & MC.
Danniel Lim is living proof that one can
build a successful career out of a thirst
for knowledge.
Sanmuga Thavamoorthy is a speaker,
MC, trainer, consultant and project
facilitator specializing in strategic
realignment, business communication,
human capital development and
organizational development.
Faizulamin is experienced in a wide
range of areas; Education, Sales &
Marketing, Financial Planning, Personal
and Professional Development.
Vice President
He has trained & spoken in Malaysia,
Singapore, Indonesia, Vietnam, India &
Hong Kong, and as Vice-President of
Learning & Development, he has helped
kick-start the career of numerous
trainers through his innovative trainer
preparation program.
He is also a HRDC Certified Training
Consultant active in the area of
Inter-Personal Skills Development
(Emotional Intelligence, etc.) Creativity &
Problem Solving, Sales Enhancement,
Public Speaking & Presentation Skills,
Personality Profiling, Behavioral &
Mindset Development, and Freedom
of Expression & Stress Management.
With his expertise in set-up and
restructuring,
he
has
served
educational institutions, corporate
entities, government agencies and nongovernmental organizations through
customized systems and processes
in Malaysia, Singapore, Thailand,
Indonesia, Sri Lanka and India.
He is a training consultant in the areas of
Organizational & Culture Development,
Leadership & Management, HR &
Training
Development,
Customer
Service Excellence and Experiential
Teambuilding.
Although a qualified engineer, a
passion for people and success led him
to embark on a career in motivational
speaking and entrepreneurship after a
few years in the industry. The results
speak for themselves; some of the
former participants of his programs
have gone on to embark on successful
entrepreneurial careers of their own.
His areas of expertise include
motivational seminars, Entrepreneurial
Development, Strategic Planning &
Development,
Shariah-Compliant
Wealth Planning Strategy, Business
Management & Development, and
Motivation & Self-Enhancement.
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We’ve said it before,
and we’ll say it again
(and again), our greatest
strength lies in our people
– our team of trainers,
coaches, consultants and
support associates – who
form the backbone of
the entities that the HRD
Gateway Management
Development Centre
represents. They are at the
heart of the results that we
achieve for our clients.
Our Faculty
A partial list of our panel of expert Trainers, Coaches & Consultants
This impressive team of experts have built distinguished careers in their respective
areas, and are also the key persons involved in the development of our highly
interactive programs. Their dedication to their field ensures that they continuously
update themselves in the latest advancements in their respective areas – the results
have shown in the transfer of knowledge to the trainers we develop and the syllabus
they use.
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Brian Cracknell
Dr. Peter Shepherd
Kristopher McGuire
Peter James Gilliland
United Kingdom
United States
Europe
United States
Chan Tye Kooi
G. Sivalingam
Liew Thim Mun
Prof. Dr. Yuen Siew Hong
Malaysia
Malaysia
Malaysia
People’s Republic of China
David Jackson
Jack Tan
Lim Kheng Joo
Ronald P. Cartey
Australia
Malaysia
Malaysia
United States
Dr. Dianne Tsen
Jackson Yogarajah
Maureen Mokhlis
Tina Altieri
Singapore
Malaysia
United States
United States
Our Support Associates
Behind every successful individual, is an amazing partner – and in the world of human
resource development, our partners are our team members.
We consider ourselves fortunate that all our team members are aligned to our Purpose
which is continuously directed towards learning, growth and development; the team
members’ enthusiasm for an opportunity to learn, grow and develop themselves
show in the results they produce.
We have 3 core teams that support us at present, each of which is managed by one
of our Vice Presidents.
Research &
Development
(R & D) Team
The Vice President of Learning
& Development works closely
with the R & D team to keep up
to date with the changes and
developments in the market so
that the Faculty is always able to
ensure the trainers, coaches and
consultants that we provide are
adequately prepared and able
to deliver fully for our clients’
(and their clients, where relevant)
needs.
The team members are also the
key drivers behind our IT and ICT
endeavors as they manage our
online presence and systems.
Administrative
Team
Sales &
Marketing Team
Managed by the Vice President
of Operations, the administrative
team manages the administrative
functions and finances of
the business, as well as the
scheduling and the business
needs of trainers, coaches and
consultants that we train and
manage.
Led by our Vice President of
Business Development, this team
is responsible for ensuring quality
customer service, developing
promotional avenues, and of
course responsible for ensuring
the best results in the sales and
marketing of our offerings.
They play a pivotal role in
ensuring the smooth operations
of HRD Gateway, and are highly
experienced in their respective
areas.
The team is also reponsible
for
managing
Community
Engagement activities.
The team members are highly
motivated and dynamic, mainly
because of their passion for
learning & development – like
the other team members, they
believe in the benefits of the
programs that they share, and
it shows in the results that they
produce. It also helps that they’re
all good looking people.
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Profiles of our
Trainers,
Consultants,
and
Coaches
G K Lim
T. Sanmuga
Danniel Lim
Faizulamin
Jalini
Jean-Paul
Peng Yam
Jude
Fazrina
Hj. Othman
Richard
Nadine
Stanley
G K Lim
G K LIM (aka Sawadpong Limtrakul) is President of HRDGATEWAY.ORG, a 40,000member international non-profit organization dedicated to excellence in human
resource management. He is also a training consultant in the area of consultative
/ solution-centric selling skills, key account management, negotiation / persuasion
/ influencing skills, 360-degree managerial excellence, level 5 leadership, personal
productivity / resilience skills, and mind / intuition enhancement.
He holds an MBA from American Heritage University of Southern California, and
currently working for his DBA from Ifugao State University, Philippines. He has had
consulting and training assignments in Thailand, Indonesia, Malaysia, Singapore, Brunei,
Philippines, Vietnam, India, Sri Lanka, Maldives, United Arab Emirates, and China, and
has appeared on TV2 (KL), TVM (Maldives), UNTV (Manila) and RPN9 (Manila).
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Sanmuga Thavamoorthy
T. SANMUGA is a speaker, MC, trainer, author, consultant and project facilitator specializing in strategic
realignment, business communication, human capital development and organizational development. In the
past 20 years, he has served educational institutions, corporate entities, government agencies and nongovernmental organizations in these capacities in Malaysia, Singapore, Thailand, Indonesia, Sri Lanka and
India.
As a trainer and project facilitator, he has been able to inspire positive changes in his clients due to an emphasis
on universal values; as a consultant, he has contributed to a complete re-branding of numerous organizations’
business strategies and promotion methods to increase profitability.
Danniel Lim
DANNIEL LIM – author, passionate coach, experienced trainer, entertaining speaker & MC – has trained & spoken
in Malaysia, Singapore, Indonesia, Vietnam, India & Hong Kong. He is a HRDC Certified Training Consultant
active in the area of Leadership & Management; Inter-Personal Skills Development (Emotional Intelligence /
Communication Skills); Public Speaking & Presentation Skills; Personality Profiling; and Behavioral & Mindset
Development.
Danniel has more than 15 years of experience in a wide range of areas such as Education; Sales & Marketing;
Certification; Consultancy; HR & Training and Organizational Development. Danniel’s career has been centered
on SMEs & SMIs that deal with National & Multi-National Corporations – as such he is well experienced with
the best & worst of both worlds.
Faizulamin Anuar
FAIZULAMIN ANUAR: author, passionate coach, experienced speaker and trainer. He has trained & spoken
in Malaysia, Singapore, and Indonesia. A passionate speaker in Shariah-Compliant Unit Trust Investment
Consultation; Shariah-Compliant Personal Risk Management & Mitigation, Wealth Planning, Accumulation,
and Distribution – as well as in Business Management and Development, he is also very well versed in
Interpersonal Skills; Motivation, Self-Development and Team Building; and Project Management.
Faizulamin has more than 10 years of experience in a wide range of areas such as Education; Sales &
Marketing; Financial Planning; Personal and Professional Development.
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Jalini Alias
JALINI ALIAS is a training consultant, translator, editor, business writer, administrative consultant and
independent distributor. She has trained students and adults in Conversational English, Leadership, Teamwork,
Thinking Skills, Communications, Managing Projects and Events, Supervisory Excellence and many others.
Her work has brought her in contact with various government, semi-government and private institutions.
She has also helped fledgling companies set up cost-efficient office systems. She is presently preparing to
undertake her Doctorate program.
Jalini has had more than 15 years of corporate experience. She has held positions as Vice President - Marketing &
Communication, Senior Consultant, Trainer, Program Executive, Office Administrator and Architect’s Assistant.
In these positions she has supervised sales and marketing personnel, and acted as coordinator and liaison to
various government and corporate entities towards the successful conclusion of various events and projects.
Jean-Paul Valdes
JEAN-PAUL began his career in training by providing internal training for his employees and peer staff members.
Upon starting out on his own, he created the Powerful Connections communication training programme and
has also provide training for multi-national and local business owners ranging from restaurants and oil and
gas consultants to events companies. Trained as an experiential facilitator, he blends games, activities and indepth debriefs to generate awareness and new actions.
He has spent over 6 years living and working in Malaysia and Singapore and brings global experiences in
organizing and executing conferences and events ranging for 40 to 22,000+ people around the world to his
regional clients.
Wong Peng Yam
PENG YAM is a highly experienced consultant and trainer specialising in Performance Management, KPIs &
KRAs Development, Project Management, Balanced Scorecard and Gen-Y Engagement for the past 23 years.
He has trained students and adults in all of the above areas, as well as in Leadership Through People Skills,
Business Process Re-Engineering, Targeted Selection, Operational Excellence, Knowledge Management,
Entrepreneurship Skills and many others. His work has brought him in contact with various government, semigovernment and private institutions.
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Jude Martin
JUDE MARTIN has been a trainer and consultant for the past 15 years. He has conducted training in areas such
as Project Management, People Management, Customer Relationship Management, Stress Management, Java
Programming basics and Visual Basic programming, PowerBuilder, Apple and Microsoft Office.
He began his career in IT, where among his roles were the supervising and maintaining of Computer Labs
in his clients’ organisations, where he supervised, maintained and serviced hardware and software related
issues.
Fazrina Dato Haji Fahmi
A certified Business & Executive Coach, FAZRINA has been active in the areas of talent management, business
infrastructure development, customer service and entrepreneurship for the past 15 years. She has worked with
various organizations in these areas both in a consulting and training capacity, and is equally versatile in
AUTOCAD, the full Microsoft Office suite (including Access, Visio and Project), and Mindjet Mindmanager.
Fazrina began her career in the Customer Service industry. After several years in a call center environment,
she joined GiatMARA, where she headed several departments during her time there. Her most pivotal role was
in heading the Entrepreneur Development Unit, where through past experience and research, she introduced
several new tools and techniques into the operations.
Hj. Othman Hj. Mohd Khalil
HJ. OTHMAN began his career in MAS before furthering his studies in Business Administration in 1983. Upon
his return from USA, he worked toward establishing himself as a dedicated and professional HR trainer and
consultant. His professional expertise are in the areas of Manpower Planning, Recruitment, Compensation &
Benefits, Industrial Relations, Training & Development, and Organizational Management.
With 20 years of People Management experience, Hj. Othman is well equipped to handle any issues related to
human resource needs. His flair with human relations has carried him well through the realms of organizational
bureaucracies, departmental inadequacies and the fallacy of employee expectations. His motive in life is to
share his success stories, help others open up their eyes and discover their true potential.
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Richard Jacob
Since 1995, RICHARD has consulted and trained some 13,500 General Managers and executives in several
companies in Asia in his core business competencies which are in Marketing and Sales related skills, Leadership,
Strategy and Change and Fundamentals of Finance. Richard has also designed and delivered a Business
Essentials program for participants of the Philips China Advanced Leadership Development Program (ALDP).
Richard is a HRDF Approved trainer, an American Management Association (AMA) Global Faculty Member and
has delivered training programs in Cairo, Dubai, Tokyo, Manila, Singapore, Jakarta, Lahore, Karachi, Shanghai,
Beijing, Hong Kong, Saigon, Hanoi, Melbourne and Sydney.
Nadine Valdes
NADINE is a professional Life & Leadership coach who specializes in supporting people achieve success and
balance both in their personal and professional lives. A strong believer that people can have it all, her coaching
helps people identify the obstacles and limiting beliefs that prevent them from achieving their goals while
creating an effective and sustainable plan to move them forward.
Stanley Cham
DR STANLEY is a pragmatic consultative trainer, value-based motivator, & wellness coach with more than 25
years of experience under his belt. He specializes in Value-based Motivation, Mindset Realignment, Sales,
Communication and Presentation Skills, Team Synergy and Leadership training that guarantees to add
unparalleled life-long values to both the organizations and the participants.
His unique professional proposition is in his ability to relate and emotionally mesmerize his audience with
well-researched knowledge and his high-touched training skills – those close to him describe as someone
who walks his talk.
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A Partial
List of
Satisfied
Clients
Why Choose Us?
Because our clients know what we’re good at...
We have served clients from all over the world. Some countries include UAE, Maldives,
Sri Lanka, India, China, Vietnam, Indonesia, Brunei, Thailand, Singapore and Malaysia
itself. The list below therefore is more to provide a reference point as to the kind of
organizations that we have served:
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ABB Limited, Bangkok
Acer Technologies Sdn Bhd
ACP Industries Berhad
Aesculap Surgical Industries S/B
aesthetics creative
Agensi Kaunseling dan
Pengurusan Kredit (AKPK)
AON Vietnam Ltd
ANZ Bank Hanoi
ASE Electronics (M) Sdn Bhd
Area Farmers' Organizations,
Sarawak
Affirmation Power Sdn Bhd
AKNMETCH Bhd
Alcatel
Alcatel Network Systems (M) S/B
Artwright Malaysia Berhad
The Ascott Kuala Lumpur
Beaubelle Professional Sdn Bhd
Berjaya Education Sdn Bhd
The Borneo Post
Bristol-Myers Squibb (M) Sdn Bhd
Cadbury Trebor Sales (M) S/B
Canon Marketing (Malaysia) S/B
Central Industrial Corporation Bhd
Chemopharm Sdn Bhd
Chlitina Marketing Sdn Bhd
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Citibank Berhad
Cititel Penang
Community Services of Bangkok
Corporate Learning Centre, S..I.T.
C-Pak Cergas Sdn Bhd
CV Products Q Pte Ltd
Cycle & Carriage Bintang Bhd
Cynthia Ong Special Events S/B
Datacard Group USA
D’MONTE Child Care &
Development Centre
DELL Malaysia
Department of Civil Defense (JPA)
Malaysia
Dexion South Asia Sdn Bhd
DHL (Asia-Pacific Information
Services Sdn Bhd)
DiGi Telecommunications S/B
Distance Learning Sdn Bhd
Dynapharm (M) Sdn Bhd
Dynaspec Sdn Bhd
Eddie Wee & Company
Euromedical Industries Sdn Bhd
EW Business IT Solution Sdn Bhd
e2L Group of Companies
Federation of Malaysian Unit
Trust Managers (FIMM)
• FCS Computer Systems
• Fire & Rescue Services
Department (Bomba) Malaysia
• FTMS Business School, Kuching
• GES Manufacturing Services (M)
Sdn Bhd
• GE Toshiba Silicones Sdn Bhd
• Global Centre for Excellence in
Human Capital (GCEHC)
• GoalPower! International
• Golden Frontier Berhad
• HAVI Food Services (Thailand)
Ltd
• Heitech Padu Berhad
• Hong Leong Assurance Bhd
• Holcim Vietnam
• Indonesia-Malaysia-Thailand
Growth Triangle Joint Business
Council (IMT-GT JBC)
• Inner Quest Sdn Bhd
• Institut Kemahiran Belia Negara
• Institute of Management Sri
Lanka
• Intel Malaysia
• Integrated Information Pte Ltd
• International ITD, Bangkok
• Ipmuda Berhad
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• ITTM Sri Lanka
• IQPC Oil & Gas Dubai
• Jabatan Belia & Sukan Negeri
Johor
• Jabatan Pembangunan Wanita
• Jabil Circuit Sdn Bhd
• Jaya Jusco Stores Bhd
• JobsDB Singapore
• JSP Consulting Sdn Bhd
• Kiara Realty
• Kimgres Marketing Sdn Bhd
• Kinabalu Ria Sdn Bhd
• Kolej Poly-tech MARA
• Komag USA (M) Sdn Bhd
• Kota Permai Golf & Country Club
• KTS Trading (Sibu) Sdn Bhd
• Kuala Lumpur Mutual Fund Bhd
• Landmark Graphics Corporation
• Len Brothers Group of
Companies
• L G Malaysia
• Loytape Industries Sdn Bhd
• Lusern Limited, Hong Kong
• Maersk Medical Sdn Bhd
• Mahir Publications (M) Sdn Bhd
• Malayan Banking Berhad
• Malaysia LNG Sdn Bhd
• M’sian British Assurance Bhd
• Malaysian Institute Of
Accountants (East Coast)
• Malaysian Institute of Training
and Development
• Management Development
Institute of Singapore (MDIS)
• Materialise Malaysia
• MATRADE
• Maxis Communications Berhad
• Mayban Securities Sdn Bhd
• MBf Card Services Sdn Bhd
• MBf Automobile Sdn Bhd
• MBf Peugeot Sdn Bhd
• MBf Unit Trust Management Bhd
• Menang-S.K.Brothers Enterprise
Sdn Bhd
• Mepharm (Malaysia) Sdn Bhd
• Merck Sdn Bhd
• Metro Systems Corporation
Public Co Ltd
• Micromagna Engineering S/B
• Microsoft Thailand
• Ministry of International Trade &
Industry (MITI)
• Ministry of Women, Family &
Community Development
• Mitsui-O.S.K. Lines (M) Sdn Bhd
• Mitsui Sumitomo Insurance (M)
Bhd
• Monash University
• Montage Management Training
Sdn Bhd
• MRS Management Sdn Bhd
• Muda Pasifik Sdn Bhd
• Naim Cendera Sdn Bhd
• NEC Malaysia Sdn Bhd
• New Zealand Milk
• Nordberg China Ltd, Beijing
• Nova Force Sdn Bhd
• Novartis Pharmaceuticals
Corporation, NJ
• O’Connor’s Eng. & Trading (M)
Bhd
• Oriental Bank Berhad
• Pacific Insurance Berhad
• Pactuco Containers (Asia) S/B
• Pan Malaysian Pools Sdn Bhd
• Panasonic Malaysia Sdn Bhd
• Paradise Sandy Bay Hotel
• Pearl International Hotel
• Pelangi Beach Resort, Langkawi
• Penang Mutiara Beach Resort
• Permodalan Bank Simpanan
Nasional Berhad
• Professional Studies Academy,
Maldives
• Prudential BSN Takaful Bhd
• PSC-Naval Dockyard Sdn Bhd
• PT Tara Prima Megah, Bandung
• Public Bank Berhad
• Public Packages Sdn Bhd
• Putra World Trade Centre
• Rangkaian Hotel Seri Malaysia
Sdn Bhd
• RB Land Holdings Berhad
• Reliance Shipping & Travel
Agencies Sdn Bhd
• RPB Hotels International Sdn Bhd
• Samsung Corning (M) Sdn Bhd
• Samsung India
• SECOM (Malaysia) Sdn Bhd
• See Hua Group, Sarawak
• Seven Seas Computers Sdn Bhd
• Shell Information Technology Int’l
Sdn Bhd
• Shell Malaysia Trading Sdn Bhd
• Sika Group Co. Ltd., Bangkok
• Silva Method (M) Sdn Bhd
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Sime Darby Group
Sime Darby Property Bhd
Sindora Bhd
SIRIM Berhad
S.K. Brothers T & M (M) Sdn Bhd
Soon Soon Oilmills Sdn Bhd
Solectron Technology Sdn Bhd
Sri Pelangi Hotel, Muar
Sumiputeh Steel Centre Sdn Bhd
Sun Media Sdn Bhd
Sunrise Berhad
Royal Malaysian Air Force (TUDM)
Royal Malaysian Police (PDRM)
Royal Selangor International S/B
Roche (Malaysia) Sdn Bhd
SME Technopreneur Centre
Supermix Concrete (M) Sdn Bhd
Swinburne University Sarawak
Campus
Syngenta Crop Protection Sdn
Bhd
PT Takashima Family Club
Indonesia
Ta’aheel FZ. LLC., Dubai
Taiwan Liton Electronic Sdn Bhd
Tan Chong Industrial Equipment
Sdn Bhd
Tecumseh-Euro-Malaysia Sdn
Bhd
Tekla (M) Sdn Bhd
Telekom Malaysia Berhad
Texan (M) Sdn Bhd
The Fitness Studio
The Sarawak Press Sdn Bhd
Training Associates Co. Ltd.,
Bangkok
UEM World Bhd
Union Paper Industries Sdn Bhd
United Traders Securities S/B
Universiti Teknologi Malaysia
Universiti Tun Hussein Onn
Malaysia (UTHM)
The Valspar (Malaysia)
Corporation Sdn Bhd
Wearne Brothers (1983) Sdn Bhd
Wehaya Regelung Sdn Bhd
Xepa-Soul Pattinson Sdn Bhd
Xerox Learning Services, LLC
Yeo Hiap Seng (Malaysia) Berhad
Yves Rocher (Malaysia) Sdn Bhd
Zuellig Pharma Malaysia
“Why did I become Jackie Chan? Mostly because I work very
hard. When people were sleeping, I was still training.”
Jackie Chan
14
Testimonials
“Thank you again for doing a wonderful job with our sales team. We appreciate it very much. As Rob and I
mentioned to you in our Saturday lunch meeting, our sales channels see themselves as being professional.
In other regions of the world we found that the survey feedback ranged from neutral to negative. In your case,
the response was much more positive than we experienced in other parts of the world, and with other trainers.
Of the 60 delegates that attended, only 35 delegates completed the survey before leaving the meetings. The
breakout for your section is as follows: Fair – 9; Good – 24; Excellent – 2. In summary, 26 out of 35 thought
the program was good to excellent. Thank you for doing your part. I thoroughly enjoyed working with you and
hope the opportunity presents itself again. You are a true professional.” -- Kevin Gillick, Datacard Group, West
Minnetonka, MN
“GK Lim is one of the best persuasion psychologists in Asia. He is a much sought after trainer in Malaysia and
neighboring countries as he uses his knowledge and experience accumulated over 3 decades in order to give
the best to his clients. He was invited to SriLanka, my native country, to conduct his flagship training programs
by SriLankan event organizers after they had heard of his success in Malaysia, Philippines, Singapore,
Thailand, Vietnam, Brunei, China, India, Maldives, and UAE. His success can be also attributed to his very own
presentation style and mastery of language which had been commended by many of his contemporaries
worldwide” -- Jayadeva de Silva, HumanTalents Unlimited.
“We received very favourable feedback from the delegates’ appraisal of the Conference and I am pleased to
inform you that your individual rating, as a speaker for your presentation on “Relationship Between Managers
and Talented Employees” is “Excellent”. We have no doubt that your participation had contributed to the
success of the Conference.” -- Irene Lum, Conference Development Manager, Asia Business Forum
“On behalf of Community Services of Bangkok, I want to thank you for the three “Winning Strategies” seminars
you have presented since January. The response to this seminar has been very positive by both the foreign
and Thai participants. This is indeed a worthy contribution to the English-speaking persons in Bangkok” -Leslie Weed-Fonner, Coordinator, Community Services of Bangkok
What are
people
saying?
15
16
“Thank you very much for your participation in the
recent Komag Career Fair. You have given a very
impressive performance and the audience found
your talk interesting and motivating. I found that
you are able to reach out and build a good rapport
with the audience instantaneously and had them
drawn to you, paying close attention throughout
your talk. Although you are an external person to
Komag, you are quick to understand the purpose
and objective of the Career Fair. You aligned your
talk to the theme of the fair “Creating Your Future”
very well. Your talk was a good warming-up to the
presentation on Career Pathing, a matter viewed
and taken seriously by all Komag employees.” -- K
K Lim, General Manager (KM 1 - Operations) Komag
USA (M) Sdn Bhd
“I have had the honour and privilege of sharing the
seminar platform with many of the world’s greatest
speakers including Bob Proctor, Wayne Dyer, Deepak
Chopra, Stuart Wilde, Dottie Walters and others. I
count Mr. G.K. Lim amongst this group and I am
doubly blessed to call him friend. I have personally
done three seminars with Mr. G.K. Lim and found him
absolute world class. It is very important to me when
I do seminars in different countries to work with the
countries’ best in matters of “Success, “The mind,”
and “Sales,” and Mr. Lim has proved to be fantastic.
He has all of the international qualities whilst still
being able to communicate with his fellow Asians
from newcomers to C.E.O’s. Any company would
find their sales and productivity greatly increased
after experiencing G.K. Lim.” -- Michele Blood http://
www.musivation.com, La Jolla, CA
“I would grade this seminar as excellent. Notes
well presented, concise. The presentation was
professional. Not boring. Mr Lim has managed to
get participants to participate actively in discussions
and everyone was relaxed. He knows his subject.”
-- Diana D’Almelda, Marketing Manager, Eleganz
Series Sdn Bhd
“Mr Lim specializes in sales, negotiation & leadership
training programs. His programs are lively, effective
and humorous. You will never be bored in his session
and you will get valuable takeaways. Recommend
to anyone looking to do such topics of training.” -Lily C.L. Lau, Culture Synergy Cultivator, Certified
Trainer, Speaker, Principal Consultant, Culture
Dynamics
“He has got lots of ideas to share. Steady and
cool; controls the situation. His style is not boring.”
-- Zulkifli Mahmud, Marketing Executive, Hai-0
Marketing Sdn Bhd
“Good job done. Interesting, helpful, practical. Shan
is very experienced. A good presenter. Used real life
examples.” -- K K Chan, Manager, Sime Alexander
Forbes
“Thank you and congratulations on a great
presentation!! Your presentation on “How to Thrive
on Stress” were inspiring, humorous and most
important of all informative. It touched home base
and our hearts. We must really comment on your
ability to handle crowds of all levels. Feedbacks
from our directors, senior managers and middle
management staff were more than impressive. You
helped them to accept your message rather than
driving home the point. Making it personal for them
too, made the topic so refreshing.” -- Fong Muntoh,
Assistant Human Resource Manager Reliance
Pacific Berhad
“Trainer is excellent. Good team work. Good
participation. Relates well to audience. Pace is
quick” -- A Raj, Executive, Assoc. Motor Industries
“We have engaged Mr Lim to hold a motivational
course, “Winning Is Easier Than Failing.” We all
agreed that Mr Lim is able to convey messages
across the participants in a simple and easily
understandable way. He managed to built up a good
rapport across the audience and is very responsive
to all the questions raised during the session. We
are convinced that the course is beneficial to our
company.” -- C A OOI, GM, Chemopharm Sdn. Bhd.
Needs Assessment Process
Models
Person Analysis
•
•
•
Requirements
Individual Needs Analysis
(INA): what employees
/ people have, and what
training is required
Prepare Training Needs
Report
Develop template for an
employee training plan that
will serve as a tracker for
employee training needs
and trainings completed
Support
•
Advise, inform and seek
information from all key
people in the organization
•
Inform and seek information from other sources, e.g.
I.T.
•
Form a liaison team / contact point
Individual
Needs
•
Define target jobs to be
analysed
•
Identify methods of collecting information
•
Identify those who will take
part in the TNA
•
Identify points of contact
for additional help
•
Anticipate problems and/or
issues
•
Develop protocols or scripts
for interview
Occupational
Needs
Organizational
Needs
Components
Analysis
•
Identify tasks and tasks
analysis
•
Develop Knowledge, Skills,
Attitude (KSA) analysis
•
Set goals for Training
Needs Analysis (TNA) and
set criteria for evaluation
•
Determine training climate
– time frame, resources, etc.
•
Determine relevant KSAs
and tasks
•
Identify legal constraints,
regulatory bodies
•
Link tasks with Knowledge,
Skills, Attitude
17
CSM 001 CSM 002 CSM 003 CSM 004 CSM 005 CSM 006 CSM 007 CSM 008 CSM 009 CSM 010 CSM 011 CSM 012 CSM 013 CSM 014 CSM 015 CSM 016 CSM 017 CSM 018 CSM 019 CSM 020 CSM 021 CSM 022 CSM 023 CSM 024 CSM 025 PLATFORM POWER INTENSIVE! High impact public speaking & presentation skills
How to be a Successful MC – Everything you need to be a great MC
SIMPLY SPEAKING! Public speaking coaching program
PLATFORM PROFITS! Innovative Sales Presentations
ROMANCING THE CUSTOMER! The complete sales suite
Effective Prospecting & Sales Strategies
Overcoming Sales Objections
WINNING THEM OVER! Effective communication & interpersonal skills
Customer Service Recovery
Customer Relationship Management (CRM)
DIRECTIVE DIALOG! Resolving confrontations & conflict when the stakes are high
STRAIGHT TALK! Methods for communication when the stakes are high
HARD TALK! Delivering Constructive Criticism
Call Center Development – Complete Telephone Skills, Etiquette, Sales & Service
Effective Telemarketing & Telesales
TUNING IN! Dealing with difficult customers over phone & email
Key Account Management
Consultative Selling – the Strategic & Tactical Sales Process
It’s a Deal! Effective negotiation & influencing skills
Leading your Sales Team to Constantly Exceed Sales Quotas
Dealing with Complaints & Angry Customers
Internet Marketing Fundamentals
Social Media Marketing
Business Writing that Works
Effective Public Relations and Media Relationships
PLEASE NOTE that this list is by no means complete – if the topic you are interested in is not listed – please make a
request and we will source the necessary for you.
18
LMR 001 LMR 002 LMR 003 LMR 004 LMR 005 LMR 006 LMR 007 LMR 008 LMR 009
LMR 010 LMR 011 LMR 012 LMR 013 LMR 014 LMR 015 LMR 016 LMR 017 LMR 018 LMR 019 LMR 020 LMR 021 LMR 022 LMR 023 LMR 024 LMR 025 HIRING4SUCCESS! Implementing a Successful Recruitment Program
Behavioral Event Interviewing – Behavioral interviewing techniques
Effective Employee Onboarding – Getting employees off to a good start
HR Management – Managing your human capital
HR for Managers outside the HR Department
Managing Diversity in the Workplace
Safety at the Workplace
Employee Dispute Resolution & Mediation
Workplace Harassment & Sexual Harassment Policy
Managing Anger & Conflict amongst Subordinates & Colleagues
DON’T KICK THE CAT! Transforming Executive Stress
Passionate Work Attitude – Developing employee motivation
SOCIAL-MEDIA@WORK! Controlling and capitalizing on social media
Succession & Talent For A Stronger Organization
DISCOVERY US! Personality profiling for enhanced TEAM productivity
Using Coaching for Leadership – Coaching to lead and motivate
Informal Leadership – Leading with Emotional Intelligence
Intensive Management Skills Development program
SUCCESS BEGINS WITH ME! Be a STAR@WORK
SHOULDER2SHOULDER! Experiential Indoor & Outdoor Teambuilding
360° Feedback & Appraisal
The Productive Supervisor – Supervisory Skills Intensive
Personal Strengths Management for Higher Personal & Team Productivity
LEVEL 5 LEADERSHIP! High Impact Leadership for Senior Management
FUN@WORK! Living the ‘FISH!’ philosophy
PLEASE NOTE that this list is by no means complete – if the topic you are interested in is not listed – please make a
request and we will source the necessary for you.
19
ODA 001 ODA 002 ODA 003 ODA 004 ODA 005 ODA 006 ODA 007 ODA 008 ODA 009 ODA 010 ODA 011 ODA 012 ODA 013 ODA 014 ODA 015 ODA 016 ODA 017 ODA 018 ODA 019 ODA 020
ODA 021 ODA 022 ODA 023 ODA 024 ODA 025 Effective Office Management
Clerical Skills Management
Professional Secretarial Skills
Making Meetings Work – Effective meeting management
Getting The Edge! Secret Skills for the Administrative Assistant
Business Succession Planning – Developing a succession plan
Business Succession Management – Implementing a succession plan
The River of Change – Managing change and building resilience to adversity
Change Management – Dealing with & managing change
Business Acumen – Running a successful business organization
Budget Management for Non-Financial Managers
Knowledge Management in the Organization
Risk Assessment & Management
Basic Tools for Process Improvement
Organizational Structure, Behavior, Culture & Issues
Organizational Strategy & Innovation
Strategy, Vision & Mission – Cascading & Alignment
Strategic Realignment for Improved Productivity
Personality Development Intensive! Personality profiling for enhanced ORGANIZATIONAL
productivity
Strengths-based Management – Strengths based talent management for higher team
and organizational productivity
Business Ethics – Building a culture of ethics in your organization
THE TRAINERS BOOTCAMP! Complete Assessment, Training, Facilitation & Evaluation
Train The Trainer (TTT) Training & facilitation skills
Assessment – Analyzing Trainee Needs & Measuring Training Results
Developing a Customized Internal Training Program
PLEASE NOTE that this list is by no means complete – if the topic you are interested in is not listed – please make a
request and we will source the necessary for you.
20
PPD 001 PPD 002 PPD 003 PPD 004 PPD 005 PPD 006 PPD 007 PPD 008 PPD 009 PPD 010 PPD 011 PPD 012 PPD 013 PPD 014 PPD 015 PPD 016 PPD 017 PPD 018 PPD 019 PPD 020 PPD 021 PPD 022 PPD 023 PPD 024 PPD 025 Complete Project Management – Basic, Intermediate & Advanced Intensive
Project Management Fundamentals – Project Management for non-Project Managers
BALANCE@WORK! Developing a Balanced Work Culture in the Organization
Performance Coaching – Coaching & mentoring for performance
LEADERSHIP IN ACTION! Taking the Lead
BREAK THE FEAR & DISCOVER YOUR VOICE! Conquering your fear of speaking in public
BALANCE@WORK! Work Life Balance
Corporate Power Grooming & Etiquette
Business Etiquette – Gaining that extra edge
ENGLISH4LIFE! English Fluency for Better Communication
Building Impactful Relationships – How to earn other people’s Support, Trust,
Admiration & Respect (STAR)
UP YOUR EQ! Developing High Emotional Intelligence
Emotional Awareness – Awareness of emotions in yourself & others
Reading the Body – Understanding Body Language
Understanding Anger & Dealing with it
Dealing with Conflict & Difficult People
Stress Release thru Laughter Yoga
BREAKTHRU YOU! Breakthrough your personal blocks to achieve productivity, success,
fulfillment and happiness
HISTORY YOU! Discover the history of your personality; why you are who you are; how
you developed your strengths & your weaknesses
Getting the Best out of Your Day – Effective work habits & personal productivity
4JOBSEEKERS: Creating a Dynamite Job Portfolio
4JOBSEEKERS: Getting Your Job Search Started
4JOBSEEKERS: Mastering the Interview
Building Your Self-Esteem and Assertiveness Skills
PASSION4LIFE! Discovering your true passion in life
PLEASE NOTE that this list is by no means complete – if the topic you are interested in is not listed – please make a
request and we will source the necessary for you.
21
PCI 001 PCI 002 PCI 003 PCI 004 PCI 005 PCI 006 PCI 007 PCI 008 PCI 009 PCI 010 PCI 011 PCI 012 PCI 013 PCI 014 PCI 015 5S for Efficient Administrative Management
5S for Effective Organizational Operation
Lean Six Sigma – Lean process improvement
Supply Chain Management
Leadership for Higher Productivity – The productive leader
HIGH PERFORMANCE LEADERSHIP! The Highly Productive Leader Intensive
Effective Telework & Telecommuting
Building High Performance Teams
Advanced Writing Skills for Increased Productivity
Writing Reports and Proposals for Better Results
Systematic Creativity, Innovation & Thinking Out of the Box
Creative Structured Inventive Thinking
Problem Solving & Decision Making – the Kepner-Tregoe Method
Strategic Decision Making
Strategic Implementation Thinking – Strategic planning & implementation
PLEASE NOTE that this list is by no means complete – if the topic you are interested in is not listed – please make a
request and we will source the necessary for you.
22
Our Purpose
Because The Answer Lies In Human Capital
Our Vision
Our Mission
Our Values
To facilitate and support
the evolution of individuals
and organizations towards
a strong, profitable and
sustainable future
Fueling quality growth
through holistic provision
of Advisory, Coaching,
Learning, Training and
Consulting Services
A belief in the importance
of personal relationships
and embracing change so
that we may always serve
with quality and integrity
Get in touch
HRD Gateway MDC
Head Office
A1-16-02, Genting View Resort,
69000 Genting Highland, Malaysia.
Phone +603 6100 5992
Fax
+603 7971 0402
Branch
18-1, OUG Square, Jln Awan Makmur,
58200 Kuala Lumpur, Malaysia.
Phone +603 7497 6778
Regional Offices
Commonwealth of Australia
PO BOX 768, Dunsborough,
WA 6281, Australia.
Phone +6144 9684 771
Republic of India
2B Ashvini Apts Besant Nagar,
Chennai 90, Tamil Nadu, India.
Phone + 91 88 0779 1644
People’s Republic of Bangladesh
House 91/1, Road 11A, Dhanmondi,
Dhaka 1209, Bangladesh .
Phone + 88 017 1294 2327
Republic of Singapore
174A, Edgedale Plains #09-153,
Singapore 821174.
Phone +65 9073 7454
People’s Republic of China
No. 524, JiDeHuaYuan, XiCha Road,
BaiYun District, GuangZhou City,
GuangDong Province, China.
Phone +86 159 2048 6660
United Kingdom of Great Britain
and Northern Ireland
Kilnfield House, Station Approach,
Hockley, Essex SS5 4HS, UK.
Phone + 4478 2701 7530
Email [email protected]
www.hrdgateway.com
2015_ComPro_rev3
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