pr2014 - Commissionaires Newfoundland and Labrador

Apr 2014
Commissionaires Newfoundland and Labrador
Acquire Port Aux Basques and Argentia
Security Services Contract
Commissionaires Newfoundland and Labrador are
very pleased to announce that we have acquired
the contract for Security Services for Marine Atlantic at both the Port Aux Basques and Argentia
Ferry Terminals. This will add approximately 36
jobs to our rapidly expanding work force which
will exceed over 350 employees in Newfoundland
and Labrador.
Marine Atlantic’s mission is to provide a safe, environmentally responsible, and quality ferry service between the Island of Newfoundland and the Province of
Nova Scotia in a reliable, courteous and cost-effective manner. To
that end, the Corporation provides
ferry services on two routes. The
first is a year-round, 96 nautical
mile daily ferry service between
Port aux Basques, Newfoundland
and Labrador and North Sydney, Nova Scotia. The
second, offered from mid-June until late September, is a 280 nautical mile tri-weekly ferry service
between Argentia, Newfoundland and Labrador
and North Sydney, Nova Scotia.
Marine Atlantic is a Crown corporation, and is
committed to safety and environmental responsibility. Their head office is located in St. John’s,
Newfoundland and Labrador.
Marine Atlantic’s fleet is made up of four modern,
comfortable vessels – all of which are designed specifically to meet the needs of the travelling public and
commercial passengers. They are the MV Blue Puttees, the MV Highlanders, the MV Atlantic Vision,
and the MV Leif Ericson all of which sail for North
Sydney, Nova Scotia. Marine Atlantic also has a twostory passenger service building is located on the
south side of the Port aux Basques compound. The
ticket counter and office, main lobby, public washrooms, cafeteria, a TV room/waiting room lobby, gift
shop and the Southwest Coast Information Kiosk are
all located on the main floor. Cabot Catering provides
all food service on site.
There is also a terminal building at the Argentia site.
Located on the first floor of the terminal building is
the ticket counter and baggage-handling area, fully
accessible public washrooms with showers, gift shop,
children's play space, and a general waiting area. Payphones, an ATM, TTY phone service, and a direct
line to Marine Atlantic's reservations office are also
available on this floor. The terminal building is fully
accessible.
Commissionaires working at Port Aux Basques and
Argentia will be providing access control services,
assigned patrols of the facility, vehicle searches and
drug and alcohol testing.
Commissionaires Newfoundland and Labrador
Acquire Oceanex
Security Services Contract
Commissionaires Newfoundland and Labrador are pleased
to announce that we were the
successful bidder in the
Oceanex Security Services
Contract. Commissionaires
will commence security services at Oceanex on 1 May
2014.
Security duties at Oceanex
will include:
Access Control
Escorting of visitors and
non vetted contractors
Terminal perimeter monitoring and regular inspection/defect reporting
Security patrols and facility/equipment status monitoring
Incident reporting, notification and response
Oceanex is a leading provider
of intermodal transportation solutions to Newfoundland and Labrador from anywhere in North America.
They provide a full range of
services, including full load,
less than truck load, project
cargo, vehicles, etc.. through a
fleet of ice-class vessels and
trucking services to Newfoundland. Oceanex operates
through the Ports of Montreal,
Halifax and St. John's.
With its head office in
St. John's, Oceanex Inc. is a
privately held company that
provides intermodal transportation services to the province
of Newfoundland and Labrador. Executive Chairman,
Captain Sid
Hynes, along
with his management team
and almost 400
employees, is
committed to
not only support the company's growth
as a significant
intermodal carrier in Atlantic
Canada, but also to evaluate
long-term growth opportunities beyond the company's
current sphere of activities.
Oceanex operates two iceclass, Ro-Ro vessels and one
ice-class, container vessel, a
marine terminal in St. John's,
and a fleet of over 2,500 containers of varying types and
sizes. Oceanex also handles
third party vessels at its Newfoundland terminal. In addition to marine services,
Oceanex through its inland division coordinates the movement of
cargo to and from its piers for distribution throughout the province.
.
As an integrated transportation
infrastructure provider, Oceanex
offers a complete range of transport services for full load containers and trailers, less-thantruckload ("LTL")
freight and refrigerated "reefer"
cargo, and for any
size machinery and
project cargo. It
provides pier-topier (between marine terminals) and door-to-door
(from shipper's warehouse to consignee's facility) transportation
services from any origin in North
America.
Commissionaires Newfoundland and Labrador
Acquire New Contract at 9 Wing Gander
Commissionaires Newfoundland and Labrador are pleased
to announce that we have acquired an additional security
contract at 9 Wing Gander.
This contract requires 24/7
coverage of that area of the
base that is the responsibility
of CFS Lietrim. The facility
is known locally as the Turkey Farm. It is expected that
Commissionaires will commence security duties at this
facility over the next several
weeks.
Among its many roles, 9
Wing Gander is responsible
for providing search and rescue services throughout Newfoundland and Labrador as
well as north-eastern Quebec.
Crews of 103 Search and Rescue Squadron are ready to answer the call in one of the
busiest search and rescue regions in Canada.
9 Wing Gander is located in
central Newfoundland, Canada's most easterly province.
It is located just north of the
Trans Canada Highway adjacent to Gander International
Airport. It's only a five-minute
walk from the International
Airport Terminal to the main
gate of 9 Wing/CFB Gander
and 3 kms to the town proper.
9 Wing includes 9 Air Reserve Flight. It augments and
supports the operations, administrative and technical
functions of the base.
The Wing is also host to CFS
Lietrim Detachment Gander
which operates and maintains
signals intelligence.
In addition, the Wing operates
and maintains a Canadian
Coastal Radar on behalf of
Fighter Group Canadian
NORAD Region Headquarters.
As one of the principal military
establishments in Newfoundland,
the Wing supports Canadian
Forces Recruiting Centre Detachment Corner Brook, 41 various
Cadet Corps and maintains armories at Grand Falls-Windsor,
Corner Brook and Stephenville.
Congratulations to Site Manager John Clarke, at the Department of Fisheries and Oceans,
who went the extra mile to recently assist a DFO employee. That employee sent a note to
Ms Margo Edison who in turn sent it to the Commissionaires HQ.
Persons With Security Responsibilities Course
(PWSR)
Congratulations to the following employees who successfully completed the Persons With Security Responsibilities Course which is a requirement for work at all Marine Facilities. (L-R) J.Lynch CEO/Course Instructor, Lyndon Russell, Kayla Hamlyn, Daniel Perreault, Zach Furlong, Muhammad Shahbaz, Pat Stapleton, Gary Simmons
News From Our Clients
Congratulations to Site Manager Sheila Hynes and her team of Commissionaires at the
Canadian Coast Guard-Southside Road Base
From: Wheaton, Matthew
Sent: April-16-14 12:13 PM
To: Edison, Margo
Cc: Hynes, Sheila
Subject: Sheila Hynes
Good day Margo,
Just like to highlight the high level of service that is received from Commissionaire Sheila Hynes and team
here at the Southside Base. Sheila and her gang are doing an outstanding job with safety and security, but I
would like to mention Ms. Hynes ongoing service that is above and beyond expectations. Sheila is always
readily available to assist anyone at the Southside base with an issue and can be counted on to be firm and
enforce various Coast Guard polices with the yard and parking. Her pleasant demeanour that meets the public ensures a warm welcome for any and all visitors to the building. Sheila has outstanding patience especially with the Regional Operations Center when we accidentally forget to include her in group tours and
they show up unannounced to the commissionaires. Although inconvenient for her and the team, she happily
sorts out our mess and ensures the tour appears seamless to the visitors.
Sheila is very active and can be seen anywhere, either in the yard directing tractor trailer loads of navigation aids, to delivering mail to my office on the fourth floor, which I am sure is not part of her daily duties,
but is certainly appreciated. I have been very impressed with Sheila’s tact and approach to various conflicts
with seagoing personnel entering and departing the yard. She always tries to get to the bottom of issues and
definitely avoids turning minor incidents into major events, when possible.
I wish to pass along a sincere thanks to her and the team!
Matthew Wheaton
A/Superintendent Regional Operations Centre, Fleet | Surintendant p.i.,Centre des opérations régionales,
Flotte
Canadian Coast Guard | Garde côtière canadienne
Department of Fisheries and Oceans | Pêches et Océans Canada
Atlantic Region | Région de l'Atlantique
P.O. Box 5667 | C.P. 5667
St. John's, NL | St. Jean, T.-N.-L. A1C 5X1
Occupational Health and Safety
Due Diligence Information For Site Managers
What is meant by due diligence?
Due diligence is the level of judgement, care, prudence, determination, and activity that a person
would reasonably be expected to do
under particular circumstances.
Applied to occupational health and
safety, due diligence means that
employers shall take all reasonable
precautions, under the particular
circumstances, to prevent injuries or
accidents in the workplace. This
duty also applies to situations that
are not addressed elsewhere in the
occupational health and safety legislation.
To exercise due diligence, an employer must implement a plan to
identify possible workplace hazards
and carry out the appropriate corrective action to prevent accidents
or injuries arising from these hazards.
Why does due diligence have special significance?
"Due diligence" is important as a
legal defense for a person charged
under occupational health and
safety legislation. If charged, a defendant may be found not guilty if
he or she can prove that due diligence was exercised. In other
words, the defendant must be able
to prove that all precautions, reasonable under the circumstances, were
taken to protect the health and
safety of workers.
How does an employer establish a
due diligence program?
The conditions for establishing due
diligence include several criteria:
The employer must have in
place written OH&S policies,
practices, and
procedures.
These policies,
etc. would demonstrate and
document that
the employer
carried out
workplace safety
audits, identified
hazardous practices and hazardous conditions
and made necessary changes to correct these
conditions, and provided employees with information to enable them to work safely.
The employer must provide the
appropriate training and education to the employees so that
they understand and carry out
their work according to the established polices, practices, and
procedures.
The employer must train the
supervisors to ensure they are
competent persons, as defined
in legislation.
The employer must monitor the
workplace and ensure that employees are following the policies, practices and procedures.
Written documentation of progressive disciplining for
breaches of safety rules is considered due diligence.
There are obviously many requirements for the employer but
workers also have responsibilities. They have a duty to take
reasonable care to ensure the
safety of themselves and their
coworkers - this includes following safe work practices and
complying with regulations.
The employer should have an accident investigation and reporting
system in place. Employees
should be encouraged to report
"near misses" and these should be
investigated also. Incorporating
information from these investigations into revised, improved policies, practices and procedures will
also establish the employer is
practicing due diligence.
The employer should document, in writing, all of the above
steps: this will give the employer a
history of how the company's occupational health and safety program has progressed over time.
Second, it will provide up-to-date
documentation that can be used as
a defense to charges in case an accident occurs despite an employer's
due diligence efforts.
All of the elements of a "due diligence
program" must be in effect before any
accident or injury occurs. If employers
have questions about due diligence,
they should seek legal advice for their
jurisdiction to ensure that all appropriate due diligence requirements are in
place.
Due diligence is demonstrated by your
actions before an event occurs, not after.
Commissionaires Celebrating
Birthdays in April 2014
Donald Renouf
Jean Boileau
Sam Lannon
Mundon Pond
Don Ouellette
David Adams
Darren Brenton
Terry Alexander
Libby Haring
Remi Truchon
Conway Locke
Craig Cole
Stacey Gibbons
Amanda Coombs
Randy Crocker
Robert Torraville
Paul Bemister
Tracy Rodgers
Leonard Tucker
Peter Kavanagh
Cyril Squires
Sarah Hayward
Brian Butt
Eric Keating
Geoff Easton
Support to help you cope with violence, recent tragedies,
and repeated exposure to sad news.
In the past several weeks, a series of violent incidents have occurred at schools, workplaces, and other public places
across North America. It is important to understand that tragedies – particularly when a series of them occur within
such a short time-span – can affect each of us emotionally, even from afar. This is in part because we hear about
tragedy through virtually instant news reports, and we’re repeatedly exposed to coverage from multiple news sources.
If you’ve been affected by tragedy – either personally or indirectly – LifeWorks, your EAP and work-life/wellness
resource, is here to help you cope. We encourage you to contact us any time for free, confidential assistance from a
caring, professional consultant. We’re available 24 hours a day, seven days a week to help you and your dependents.
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You may be asking yourself: “How can this happen?” “What is going on in our world?”
Your sense of safety and security may feel threatened.
You may feel sad, shocked, helpless or grief-stricken.
You may feel fresh sadness each time you’re exposed to news stories about the incidents.
These are normal human responses. If you’re experiencing feelings like these, it can be helpful to connect with a
LifeWorks professional to talk about what you’re feeling. A consultant can provide guidance and resources to help you:
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Cope with feelings of anxiety or fear
Find ways to talk with children about violence and safety
Support friends, family members and co-workers who may be affected by tragedy
Locate support groups and other resources in your community
Restore a sense of security and hope
You may also visit www.lifeworks.com to access helpful resources like our podcast, Getting Back to Normal After a
Traumatic Event, or articles, such as:
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Reacting to School Violence: What Parents Can Do
Taking Care of Yourself After a Traumatic Event
Coping with Grief and Loss Following a Traumatic Event
Talking With Children About Violence and War
When Media Coverage Makes You Anxious
Call LifeWorks at 1-877-207-8833 any time.
En français: 1-877-307-1080, TTY: 1-877-371-9978
You can also visit www.lifeworks.com
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April 2014
Manager Resources Series
LifeWorks presents:
Need help with a people problem?
(podcast – 10:09 mins)
Is a conflict with a co-worker or family member getting to you? Could you benefit from effective
strategies to reduce conflict in your personal or work life, and to build more positive relationships?
Join Dr. Alan Godwin, licensed psychologist and author of How to Solve Your People Problems: Dealing
with Your Difficult Relationships, for a discussion of the typical people problems we will all face at
various points in our careers and personal lives. Dr. Godwin shares communication tips, as well as
advice to help us resolve conflict and learn to compromise – maturely and respectfully.
To access the podcast now, click on the link below:
https://portal.lifeworks.com/portal-ca/viewers/HPSPodcastEpisode.aspx?HPSMaterialID=92521
Remember: You can also log on to www.lifeworks.com any time to access other helpful articles and
resources related to managing conflict, including:
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Conflict in the Workplace
Resolving Conflict at Work
Dealing with Difficult People
Managing Chronic Complainers
How to Manage a Difficult Employee