Core Capabilities - Cascades Technologies

Cover
Consulting Services
Technology Solutions
Program/Project Management Support
Core Capabilities
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Our Mission
CTi exists to help our clients succeed
by fully understanding their mission
and challenges, and by applying
technology, experience, and knowledge
to deliver effective solutions.
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Corporate Overview
Relationships
• 100% reference-able clients
• Consistent growth
• Commitment to long-term
relationship
• 13 years DOL;
12 years NIH;
8 years DOJ;
7 years GSA;
3 years IRS
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Mature Organization
CMMI
ITIL
PMI
Compliant
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What We Do
Consulting Services
Technology Solutions
Think
Build
• Business Transformation
- Change Management
- Process Automation
• IT Governance
- Strategic Planning
- Business Case Development
- Enterprise Architecture
- Performance Measurement
Mobile Solutions
Websites & Portals
Web 2.0 & Social Media
Custom Applications &
Systems Integration
• Database Administration
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Program Management Office
Measure
• Program/ Project Management
• Transparency/Collaboration
• Accountability/Traceability
• Best Practices (Repeatable)
• Performance Measures
(EVM, KPI, Scorecard)
• Section 508/Accessibility
Security & Information Assurance
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Certification & Accreditation
Security Training
Computer Security Incident Handling
Security Configuration
Contingency Planning Development
• Multi-Layer Security Framework
• FISMA/NIST Compliance
• Vulnerability Scanning
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• Configuration Management
• Architectural Risk Assessment
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Our Clients
Department of Labor
• Bureau of Labor Statistics (BLS)*
• Office of the Chief Information Officer (OCIO)
• Office of Disability Employment Policy (ODEP)
• The Office of Public Affairs, Division of Enterprise
Communications (OPA DEC)*
• Employee Benefits Security Administration (EBSA)*
• Veterans’ Employment and Training Services (VETS)
• Office of the Assistant Secretary for Administration
and Management (OASAM)*
• Office of Inspector General (OIG)
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Department of Justice
Bureau of Prisons
Drug Enforcement Administration
Federal Bureau of Investigations
Department of Defense
Medical Research and Material Command (MRMC)
Blast Injury Research
National Institutes of Health
National Institute of Allergy and Infectious Diseases (NIAID)
Bio-Defense Emerging Infections
Malaria Research
General Services Administration
Office of Citizens Services and Communications - USA.gov;
Gobierno.gov; Consumidor.gov; WebContent.gov
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Success Stories
Background
• Providing Enterprise Solutions to DOL
• Cost Savings Initiatives
• Proven Best Practices and Methodologies
Result
CMMI
ITIL
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Search Engine Implementation
Content Delivery Service (Site availability & Security)
Web Content Management Systems (Open Source vs COTS)
Leveraging “on-demand” off site resources
Establishing a Project Management Office at CMMI L3
DOL’s participation in IPv6 Day
High marks on Annual and Quarterly OMB & CIO reports
Software Development Lifecycle (SDLC) to include Architecture
Risk Assessments and Security
• Information Architecture, Accessibility and Section 508
• Pilot for Cloud Solutions (Cost Effective & Security Compliant)
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Success Stories
Background
• When DOL’s primary site was compromised by a
hacker, DOL immediately turned to CTi.
• DOL needed a rapid response to secure all web-based
applications and make the site hacker resilient.
Result
• CTi assembled a team to tackle this urgent task.
• Rapidly installed infrastructure enabling DOL and CTi to
collaborate and make decisions in real time.
• Re-coded all applications based on secure application
development standards.
• Delivered secure site on time and within budget meeting
all requirements, standards and guidelines.
“Under the leadership of the CTi Program Manager…
the Division has consistently achieved a status of “Green”…
every team member has contributed to the stellar
reputation for excellence OPA DEC has achieved”
-- Assistant Secretary for Public Affairs, US Dept. of Labor --
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Communication & OpenGov
Background
DOL had a website that did not reach
targeted audience
• The content was not accessible
• Lack of social media presence; audience
cannot get connected with the Department
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Results
CTi redesigned DOL website making its content
and the agency more accessible to the public
• Redesign DOL website to make content more
accessible
• Leverage social media channels to reach
wider audience
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Social Media
CTi designed the agencies new website
in alignment with the security
requirements to have open
communication with
employers and the
American workforce.
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Business
Transform
Mobile & App
Development
Program
Management
Change
Management
Web 2.0 &
Social Media
Project
Management
Process
Automation
Unified Content
Management
Performance
Metrics
Strategic
Planning
Database
Administration
Configuration
Management
Business Case
Development
Multilayer
Security
Arch Risk
Assessment
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Success Stories
Background
• Created from a Presidential mandate as a New Freedom Initiative.
• Centralized portal for federal, state, and local disability-related
information to the public.
• ODEP named Disability.gov managing partner supported by 22
federal partner agencies.
• As a high-profile e-Gov initiative ODEP needed a solid business
consulting partner.
Results
CTi’s IT Governance team provided comprehensive support to ODEP
• Capital Planning and Investment Control
(CPIC) - Creation of Exhibit 300s and 53s
• Enterprise Architecture
• IT Security
• Acquisition Management
• Performance Measurements
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Risk Management
Draft Budget Submissions
Business Case Development
White Papers
Draft Congressional Responses
Cost Benefit Analysis
Disability.gov received second highest
score from OMB within DOL for its
FY09 business case
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Success Stories
Background
IRS Exempt Organizations was in need of an Information
Technology team to provide communication consulting in
developing, refining, and delivering education and outreach
through Web-based and electronic media or related
technologies and channels.
Results
Successfully implemented a Content Management Platform,
DotNetNuke (DNN), to support StayExempt.org. The IRS
now has the ability to effectively manage content for predefined areas of the site on an ongoing basis .
Site wide search capability, secure login access and Google
analytics reporting were also provided.
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Business
Transform
Mobile & App
Development
Program
Management
Change
Management
Web 2.0 &
Social Media
Project
Management
Process
Automation
Unified Content
Management
Performance
Metrics
Strategic
Planning
Database
Administration
Configuration
Management
Business Case
Development
Multilayer
Security
Arch Risk
Assessment
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Success Stories
Background
Since 2005, CTi has been providing comprehensive Web support to
the General Services Administration (GSA) and its Web sites:
USA.gov, Webcontent.gov, Gobierno.gov, and Consumidor.gov. This
support includes Program/Project Management, Web development,
bilingual content management, accessibility and Section 508
Compliance, and usability.
Results
• USA.Gov and Webcontent.gov have been recognized as the top
government websites for their efficiency, completeness and
comprehensiveness.
• Gobierno.gov is the Federal government's official web portal in Spanish
which provides centralized access to free and trustworthy U.S. government
information and services on a wide range of topics.
• Consumidor.gov and its print version, Guía del Consumidor, is the counter
partner of the most popular print publication into the Federal government.
– Consumer Action Handbook.
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Business
Transform
Mobile & App
Development
Program
Management
Change
Management
Web 2.0 &
Social Media
Project
Management
Process
Automation
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Unified Content
Management
Performance
Metrics
Strategic
Planning
Database
Administration
Configuration
Management
Business Case
Development
Multilayer
Security
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Arch Risk
Assessment
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Health IT
National Institutes of Health
Developed a Web portal to provide
reagents tools and information for
studying Category A, B and C
priority pathogens and emerging
infectious disease agents.
National Institutes of Health
“Bio-defense & Emerging Infections Research Repository”
• Division of Microbiology and Infectious Diseases (DMID)
required a centralized system to track investigational new drugs
• Needed worldwide user collaboration
• Diverse platforms would access the system with multiple levels
of security
• Management reports and compliance were driving factors
• On-line order processing
• Provide managed hosting services
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Business
Transform
Mobile & App
Development
a
Program
Management
Change
Management
Web 2.0 &
Social Media
Project
Management
Process
Automation
Unified Content
Management
Performance
Metrics
Strategic
Planning
Database
Administration
Configuration
Management
Business Case
Development
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Multilayer
Security
Arch Risk
Assessment
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Usability, Accessibility & 508 Compliance
Results
Background
CTi re-designed BEI website and achieved the following
• Structured and updated content focus on core
competencies of the program
• Improved the general appearance of the website
• Improved on their current search capability to streamline
their search results
• Conveys the image that BEI is a scientific research
organization as well as a supplier of bioresource products
• 508 compliance accomplished
Currently BEI had a website that does not enhance
their core business processes
• Unstructured content and look and feel
• Core competencies of the program are not highlighted
• Current search capabilities do not meet user expectations
• Current website does not convey that BEI is a scientific
research organization as well as a supplier of bioresource
products
• Lack of 508 Compliance
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Success Stories
Background
National Oceanic and Atmospheric Administration (NOAA)
was in need of a web portal application prototype to provide
a collaborative work environment to support procurement
requisition activities (NOAALink contract vehicle).
Results
CTi is designing a Web portal that provides an overall
framework and main access point to support the
management of task order requests, awards, and execution.
This will provide a more efficient, accountable, and
transparent process.
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Measure
Business
Transform
a
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Mobile & App
Development
a
Program
Management
Change
Management
Web 2.0 &
Social Media
Project
Management
Process
Automation
Unified Content
Management
Performance
Metrics
Strategic
Planning
Database
Administration
Configuration
Management
Business Case
Development
Multilayer
Security
Arch Risk
Assessment
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Success Stories
Background
CTi was asked to develop a Contracts Management
System for 7th Army - Europe. The purpose of the
system is to provide this organization with a
consistent, repeatable process for management
Contracts from planning, development and
implementation.
Results
• CTi designed and implemented a workflow
based application based on Microsoft
technology. The system will support the
management of task order requests, awards,
and execution. Providing an efficient,
accountable, and transparent method for
processing contract actions.
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Measure
Business
Transform
Mobile & App
Development
a
Program
Management
Change
Management
a
Web 2.0 &
Social Media
Project
Management
Process
Automation
Unified Content
Management
Performance
Metrics
Strategic
Planning
Database
Administration
Configuration
Management
Business Case
Development
Multilayer
Security
Arch Risk
Assessment
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Success Stories
Background
CTi was asked to launch an automated Capability
Maturity Model Integration (CMMI) compliant Project
Management Office (PMO) for the State of North
Carolina's Medicaid office.
Results
• CTi implemented a PMO portal during a critical
prime contractor change enabling the North
Carolina Medicaid Office to realize savings as
a result of automating the PMO process.
• A Section 508/Accessibility compliant web
portal was developed to facilitate collaboration.
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Think
Build
Measure
Business
Transform
Mobile & App
Development
Program
Management
Change
Management
Web 2.0 &
Social Media
a
Project
Management
Process
Automation
Unified Content
Management
Performance
Metrics
Strategic
Planning
a
Database
Administration
Configuration
Management
Business Case
Development
Multilayer
Security
a
Arch Risk
Assessment
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Next Generation
Project Management Office
(NextGen PMO)
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NextGen PMO
CTi SME’s
PMO Benefits
Tools
• PMI/CMMI Methodology
• Business Process
Reengineering
• Custom Dashboard
Development
+
• KPIs - Dashboards
• Traceability/Accountability
SQL
Project
=
Server
• Governance
SharePoint
• Compliance with ANSI748 & EVMS Standard
• Transparency/Collaboration
• Optimized Resource
Management
• Centralized Solution
• Standard Toolset
A PORTAL BASED Solution
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Portfolio
Project A
Project B
Project C
Project D
Project E
Project A
Project B
Project C
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Project Workspace
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Performance Metrics
Project A
Project B
Project C
Project D
List of Projects
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Custom Project
Performance Indicators
Performance Measure
Values
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Scorecard
Projects
grouped
by type
Project A
Project B
Project A
Project B
Project C
Project D
Project E
Project A
Drill-down each
project to see
detailed report
Project B
Project C
Project D
Project E
Project F
Project G
Project H
Project I
Project J
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Dashboard
Project A
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CTi Mobile Solutions
Mobile Solutions: Federal Government
CTi provides rapid development and deployment of mobile solutions to
the federal government including the Department of Labor and Internal
Revenue Service on platforms such as Apple, Android, Blackberry and
Windows 7.
CTi Mobile solution categories include some of the following:
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Productivity Applications
Tools and Utilities
News and Information
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Smartphone
Tablets
Mobile Web Sites
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Types of Mobile Solutions
CTi develops a wide range of mobile applications that provide rich user experience,
added value for end users and enhanced functionality that leverages the available
features of both the operating system and hardware functions. This includes some of
the many features available on current OS’s and devices.
1.
Email and Text Messaging
2.
Navigation
3.
Scheduling and Calendar Functionality
4.
Multimedia
5.
Social Media and Web 2.0 Integration
6.
Touch Screen Interface
Email Integration
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Map and Navigation
Calendar Integration
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Future of Mobile
At an early onset CTi recognized, invested in, and continues to adapt to the requirements of an
increasingly mobile customer based and an ever increasing mobile connected government
workforce.
Trends for Connecting with Customers: They Want it All
"The services that government provides its constituents, partners, and employees are increasingly
benchmarked against user experience in other walks of their lives. It is not surprising that customers expect
the same options, quality, and level of service from government as they receive from retailers, technical
support, consumer services, and others they contact on the phone, online, and more. As it turns out, the way
users choose to interact with public sector organizations is not identical to commercial providers, but there
are similarities—and some distinct differences.
Tens of millions of tablets would be in use in America’s workplaces by 2015, Ted
Schadler – Forrester Research’s
http://www.pewinternet.org/Reports/2010/Government-Online.aspx
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CTi Mobile Solutions
CTi Developed Wage and Hour Division Mobile Application
Customer Requirement
The Fair Labor Standards Act (FLSA)
1. employee and data about the
hours worked and the wages
earned.
2. offer the target audience
a convenience tool to maintain
record of work hours
3. the solution should serve as an
avenue to encourage the
workers to contact the Wage and
Hour Division
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CTi Mobile Solutions
CTi Developed Mobile Website for IRS Stay Exempt
Customer Requirement
IRS Stay Exempt Mobile Website for Public
1. Use with any mobile device with a compatible
browser
2. offer the target audience a convenience tool to stay
exempt via mini courses
3. the solution should serve as an avenue to encourage
continuous training and awareness for 501 (C) (3)
organizations
Solution
1. CTi created the IRS Stay Exempt Mobile Website
2. Compatible with most all browser enable
Smartphones and tablet devices
3. Extended IRS StayExempt reach via mobile channel
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iPhone Training Application
CTi developed an application for
training purposes that can be added
to other iPhone applications.
The user interface can be customized
to an organization’s corporate identity.
Because the application is directly
linked to the company’s network,
security is maintained through the use
of password protected login to the
application.
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iPhone Training Application
The training application allows users to navigate through available
courses in a scroll down table, as shown on the left.
Courses can be provided in a variety of multimedia types. The
sample above is being delivered as a movie player. The courses
can also be linked to documents, presentations, etc.
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iPhone Training Application
As the user progresses through
required training, the application
keeps records of courses completed
as well as modules available for
future completion .
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iPhone Testing Capabilities
The training application enables the user to take
course-related quizzes in a variety of forms that
can contain both multiple choice and True/False
response types, as shown above and left.
Immediate notification of user selection accuracy
can be provided.
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iPhone Testing Capabilities
After the user completes a quiz, the
mobile application will save the score onto
an external storage network. The user is
able to see scores for completed tests
merged into in chart, list, percentage, or
graph format, as required.
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Why CTi?
Customer Satisfaction
• 100% reference-able clients
• 13 years DOL; 12 years NIH;
8 years DOJ; 7 years GSA
• Commitment to Long-Term
Relationships
• Dedicated to solving our
customers’ needs
Contract Vehicles
Awards
• GSA IT-70 Schedule
(GS-35F-0617X)
• GSA 8(a) Stars II GWAC
(GS-06F-07837)
• DOJ-FBI IT Triple S
• SeaPort-e
• DHS Eagle (GWAC)
• SBA SDB Certified
• Presidents Task Force on
Economic Development
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How Can CTi Help You?
Project
Support
Standardized
Processes/
Templates
IT
Governance
CTi
Automation
Tools
Program
Management
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Training &
Coaching
Centralized
Document
Management
Repository
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CTi Address
Your Trusted Advisor in Executing Change
Cascades Technologies, inc.
2121 Cooperative Way
Suite 200
Herndon, Virginia 20171
703-793-2222
www.CascadesTech.com
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