seniors directory pages 2014.indd

Transcription

look
for our
help home
pages
great information
on day care, meals,
safety & much more
extensive
counselling
support
listings inside
your guide to
health, legal
informative
services
2014 2015
Where Life Blossoms!
Welcome to apartment living with
hospitality services and amenities,
where everyone greets you by name.
A place to be Yourself.
he
f
d
RETIREMENT RESIDENCE
Don’t worry about chores - instead, enjoy home cooked
meals, choices of fitness classes, activities, bus trips, musical
concerts, hair salon & library.
Life as you’d like it.
INDIVIDUALIT Y.
Feel secure with choice of continuum health services to
grow with you through Life’s changes.
INDEPENDENCE.
CHOICE.
Pets welcome & parking included.
DIGNIT Y.
Independent, Assisted & Enhanced
Senior Living Residence
7051 Moffatt Road
(at Granville Ave)
Richmond, BC V6Y 3W2
courtyardgardens.ca
604.273.1225
2
A RESOURCE FOR OLDER ADULTS
Multiple Canada Service Order
of Excellence Award Recipient
diversicare.ca
2014 2015
RICHMOND SENIORS DIRECTORY
Your Guide to Programs and Services in Richmond
Twelfth Edition
Fall 2014
Introduction
Richmond has a wide range of services and programs to help seniors lead healthy
and independent lives. This directory has information about health services and
other programs and services available to seniors who live in Richmond.
This directory has been produced through a partnership between Volunteer
Richmond Information Services and The Richmond Review. Thanks to The
Richmond Review’s support of senior services in our community, this directory is
available free of charge.
For more information on other community services, visit the Richmond
Community Services Directory on the Richmond Public Library’s website at
www.volunteerrichmond.ca (click on ‘Info Richmond!’). The directory is produced
by Volunteer Richmond Information Services and is a comprehensive listing of
services available to Richmond residents.
Acknowledgement
Thank you to everyone who provided updated information on their organization or
service in order to publish the most current information.
Every effort has been made to ensure the accuracy of this publication at the time
of printing. Volunteer Richmond Information Services is a referral agency and as
such, does not recommend individual organizations or services.
For additional information and/or to request more copies of the Richmond
Seniors Directory, please contact Volunteer Richmond Information Services at
604-279-7020 or email [email protected].
Proud Community Partner
the richmond
REVIEW
2014/2015 RICHMOND SENIORS DIRECTORY
3
2014 2015
CONTENTS
Government Listings 32
Health Services 5
Municipal Government 32
Regulatory Bodies 5
Provincial Government 33
Richmond Health Services 5
Federal Government 33
Richmond Health Department 5
Continuing Health 6
Transportation Services 34
Doctors 8
Housing and Accommodation 36
Mental Health and Addictions 8
Counselling and Support 39
Richmond Hospital 10
Crisis 39
Health Insurance 12
Caregivers 39
Health Organizations 12
Hospice and Bereavement 40
Medical Equipment and Supplies 26
Alcohol and Drugs 40
Help at Home 26
Other Groups and Services 42
Home Support, Day Care and Respite 26
Legal Services 45
Meals 27
Information Services 48
Personal Safety and Communication 28
Recreation and Leisure 49
Home Repairs 28
Services for New Canadians 53
Volunteer Assistance 28
Volunteer Opportunities 55
Shopping Services 28
Low Cost Goods and Services 55
Index 59
Financial and Tax Services 28
Linda Reid
MLA Richmond East
130-8040 Garden City Rd.
Richmond, BC V6Y 2N9
TEL: 604.775.0891
www.lindareidmla.bc.ca
@Reidfor BC
To my Richmond
constituents: Thanks
for making Richmond
your home.
Facebook.com/LindaReidMLA
4
2014 2015
HEALTH SERVICES
RICHMOND HEALTH SERVICES
REGULATORY BODIES
RICHMOND HEALTH DEPARTMENT
Vancouver Coastal Health – Richmond
604-244-5537
7000 Westminster Highway, Richmond, BC V6X 1A2
Email: [email protected] • www.vch.ca
Provides a broad range of public health services, which includes health
promotion, disease prevention, early intervention, acute care, residential
care, palliative care, and continuing care in the community.
Abuse, Neglect and Self-Neglect
604-984-5957
www.vchreact.ca
1-877-732-2899
Responsible for investigating allegations of abuse, neglect, and
self-neglect of adults living in the Richmond community. Applies
to adults who are unable to seek support and assistance due to
physical disabilities, illness, disease, injury, or any other condition
that affects decision-making.
Client Relations and Patient Care Quality 604-244-5209
Acts as facilitators in resolving complaints. Does not act as an
advocate for either the patient or the organization. Instead, the aim
is to facilitate resolution by providing information or assistance in
addressing concerns.
Interpreters
604-675-4099
1-877-228-2557
TDD: 604-736-7099
The Provincial Language Service provides both face-to-face and
phone interpreting for patients who prefer another language.
Interpreters are qualified community and medical interpreters.
Services are available 24 hours a day, seven days a week, in over 180
languages. Health care providers must book interpreters. Call for
spoken languages and sign language.
Translations
http://vch.eduhealth.ca
Many pamphlets have been translated into different languages. Ask
health care providers for more information. Translated material is
also available online.
Vancouver Coastal Health
604-736-2033
11th Floor, 601 West Broadway
1-866-884-0888
Vancouver, BC V5Z 4C2
Email: [email protected] • www.vch.ca
Provides a range of health care services ranging from hospital treatment
to community-based residential, home health, mental health, and public
health services. Serves residents in the coastal mountain communities,
Vancouver, North Vancouver, West Vancouver, and Richmond.
Richmond Public Health
604-233-3150
8100 Granville Avenue, Richmond, BC V6Y 3T6
www.vch.ca
A team of public health practitioners working in partnership with the
community to promote and protect health and to prevent injury and
illness. Helps children, youth, adults, families, and neighbourhoods to be
as healthy as possible.
811
BC Smoking Cessation Program
Free nicotine patch or gum for 12 weeks per calendar year for
eligible BC residents. (There may be coverage for stop smoking
medications through Fair PharmaCare.)
Communicable Disease and Harm Reduction
Provides health promotion, prevention of diseases, health
protection, education, surveillance, and management of infectious
and non-infectious diseases. Gilwest Clinic provides HIV and
Hepatitis C follow-up, consultation, testing, contact tracing,
education, and treatment services for adults who are residents of
Richmond. Provides all school, influenza immunization, immunization
of adults, and immunization of all high-risk individuals or groups.
604-204-2007
Diabetes Education
7504 Chelsea Place, Richmond, BC V7C 3S9 (Garratt Wellness Centre)
Email: [email protected] • www.vch.ca/garrattwellness
Registered dietician and nurse educator offer individual
appointments and group sessions for people learning to live with
diabetes or those at risk of becoming a diabetic. Contact your family
doctor for a referral. Services are offered in English and Chinese.
Translation is available. Also available at Richmond Hospital, call
604-244-5163.
604-204-2007
Garratt Wellness Centre
7504 Chelsea Place, Richmond, BC V7C 3S9
Email: [email protected] • www.vch.ca/garrattwellness
Offers programs, education, and resources to assist Richmond
residents in preventing and self-managing their chronic conditions
and in improving their quality of life. Developed as a partnership
between Richmond Health Services and the City of Richmond, many
community and health agencies offer the programs at the Wellness
Centre. Programs include chronic disease management, respiratory
clinic, diabetes education, exercise programs, cooking groups,
nutrition classes, and support groups.
W
E
S
T
M
A
R
Proud sponsor and fundraiser for Breast Cancer research.
Low Pressure, High Quality Service for All Your Real Estate Needs.
5
2014 2015
Health Protection
- Community Care Facilities Licensing
604-223-3147
www.vch.ca/your_environment/facility_licensing
Licenses and routinely inspects intermediate care facilities, group
homes, day cares, and preschools. Provides information and advice to
facility operators and the public to ensure healthy, safe and appropriate
care. Investigates serious incidents, complaints, and reports of abuse
in community care facilities. Managed regionally out of 601 West
Broadway. Contact Greg Ritchey for more information.
Health Protection – Environmental Health
604-233-3147
www.vch.ca/your_environment/
Carries out health inspections, education and enforcement activities
in restaurants, bakeries, butcher shops, food storage facilities, food
processors, swimming pools and personal services, and schools.
Programs include: food safety, food handler education, sewage
disposal, drinking water and recreational water safety, vector control,
tobacco control, air quality, and emergency preparedness. Enforces
the City of Richmond’s Public Health and Noise Regulation Bylaws.
Quit Smoking Information
604-233-3112
325 - 8100 Granville Avenue, Richmond, BC V6Y 3T6
Email: [email protected]
www.vch.ca/your_environment/tobacco_reduction/
Provides resources and support to help quit smoking. For
information about preventing and reducing tobacco use, call the
Richmond Tobacco Reduction Coordinator.
QuitNow
1-877-455-2233
www.quitnow.ca
Provides phone, online and text support to reduce or stop tobacco use.
Richmond Immunization Clinic
604-233-3176
Offers a range of immunizations to adults and children. Fees vary,
call for information.
Seniors Falls Prevention Program
604-233-3150
Learn about how to prevent falls and injuries. Services are free and
no referral is necessary. Call to speak with a team member.
Smoking Cessation Clinic
604-875-4800
Offers free one-on-one education, monitoring and counselling
support by a doctor or nurse. Held in the Gordon and Leslie
Diamond Health Care Centre at Vancouver General Hospital.
Vancouver Coastal Health Travel Clinic
604-736-9244
Visit the Travel Clinic for pre-travel needs including counselling,
vaccines and prescriptions. Staffed by Doctors and Nurses
specializing in travel medicine. Call to make an appointment.
CONTINUING HEALTH
– Home Health
604-278-3361
(formerly Continuing Health)
The Richmond Hospital - 7000 Westminster Highway
Richmond, BC V6X 1A2 • www.vch.ca
For clients who have chronic health care problems that impede their
ability to be independent. A home visit can be arranged to discuss health
care needs. Call for more information or to book an appointment.
Adult Day Centre
604-272-3237
100 - 6100 Bowling Green Road, Richmond, BC V6Y 4G2
Offers a Therapeutic Activity program every weekday for adults with
health problems. Adults can enjoy healthy activities and contact with
other people under the supervision of health care professionals.
Runs from 9:00am to 2:30pm and includes lunch and snacks. Call
Richmond Continuing Health for a referral or call the Centre directly.
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Case Management, Continuing Health
604-278-3361
Arranges home support for those unable to care for themselves
due to health problems. Also arranges adult day care and respite
services. Assists in finding alternative living arrangements for those
who can no longer live independently at home. There is a cost for
some services.
Home Care Nursing and Rehabilitation
604-278-3361
Nurses, physiotherapists and occupational therapists provide
services to those whose needs can safely be met while they remain
at home. Arranges home support for those who need help with
daily tasks. Offers nursing, and rehabilitation consultation and
support to care providers and adult clients who have multiple
physical and cognitive disabilities.
Home Support
604-278-3361
Provides help with daily tasks for people who have ongoing health
problems, disabilities, or temporary medical or physical problems.
Case managers and professional care staff arrange home support.
Community health workers follow the plan developed by the case
mangers. Service is delivered by neighbourhood teams within a
time frame that is focused on completing the required tasks. The
cost of service varies.
Long Term Care Facilities
604-278-3361
Residential care homes offer 24-hour care and supervision for
adults who can no longer live independently. To be admitted,
individuals must meet the criteria for complex care. Waiting period
is approximately six months. There are five complex care homes in
Richmond, including Fraserview Immediate Care, Pinegrove Place,
Richmond Lions Manor, Rosewood Manor, and Minoru Residence.
There is one residential home for younger, disabled people, usually
under 65: Steveston Residence.
OASIS
(OsteoArthritis Service Integration)
604-675-3944
120 - 6091 Gilbert Road, Richmond, BC V7C 5L9
Email: [email protected] • http://oasis.vch.ca
A program developed to support people with any stage of hip
or knee osteoarthritis through assessment and education. The
assessment team, which includes physiotherapy, occupational
therapy, and nursing, will work with you to assess your needs,
develop an action plan and access services in your community. This
assessment requires a physician referral.
Subsidized Assisted Living
604-278-3361
Includes rental accommodations, hospitality services, and personal
care for seniors with low to moderate incomes that need help with
personal care. Offers a living arrangement with communal meals
and social activities. Clients must be assessed and are eligible if
they receive home support services, are able to make decisions
about daily activities and needs, and are able to communicate and
be understood by others, but are not managing well in their home
with available services. Waiting period is twelve months. The two
locations are the Courtyard Gardens and S.U.C.C.E.S.S. Austin
Harris Residence.
Volunteer Shopping Programs
604-279-7020
(part of Volunteer Richmond Information Services)
190 - 7000 Minoru Boulevard, Richmond, BC V6Y 3Z5
www.volunteerrichmond.ca
Works in partnership Volunteer Richmond Information Services to
provide grocery shopping assistance for seniors and others with
long term health problems to maintain their independence and
remain in their own homes as long as possible. There are four types
of volunteer shopping available at no cost provided by trained
volunteers. Programs include Shop-by-Phone, Group Shopping, and
Individual and Personal Shopping.
2014 2015
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2014 2015
Courtyard Gardens – Assisted Living
Apartments and Complex Care Residence
604-273-1225
7051 Moffatt Road, Richmond, BC V6Y 3W2
Email: [email protected] • www.courtyardgardens.ca
Includes 107 apartments, 66 of which are subsidized by the Vancouver
Coastal Health Authority. For more information about the subsidized
apartments and eligibility, contact Richmond Health Services at 604278-3361. Offers a furnished Respite/Vacation Suite for private pay. The
Enhanced Assisted Living Residence offers 31 Complex Care private
pay suites, including 24-hour nursing care.
Fraserview Intermediate Care Lodge
604-274-3510
S.U.C.C.E.S.S. Simon K.Y. Lee Seniors
Care Home
604-608-8800
555 Carrall Street, Vancouver, BC V6B 2J8
Comprises of 98 en suite rooms for seniors inside five separate family
units. Allows residents to remain in the same accommodation during a
time in their lives when moves are not only disruptive but detrimental
to health. The Adult Day Care Centre in the same building provides
professional service to those residing at home who require day care
services.
Volunteer Richmond Information Services
– Volunteer Shopping Program
604-279-7020
9580 Williams Road, Richmond, BC V7A 1H2
Provides 24-hour daily residential care and supervision for adults who
are unable to care for themselves. There are regular outings and an
active Resident Family Council. To live in this care home, apply directly
to Fraserview or be referred by Richmond Health Services Continuing
Health at 604-278-3361.
190 – 7000 Minoru Boulevard, Richmond, BC V6Y 3Z5
Email: [email protected] • www.volunteerrichmond.ca
Works in partnership with Vancouver Coastal Health - Richmond to
provide shopping assistance for seniors and others with chronic health
problems. The Shop-by-Phone service is for those who cannot shop for
their groceries. Volunteers also assist Continuing Health clients with group
shopping or in-person shopping.
Minoru Residence
DOCTORS
604-244-5300
6111 Minoru Boulevard, Richmond, BC V6Y 1Y4
www.vch.ca/find_locations/find_locations/?&site_id=107
Provides 24-hour extended nursing care, together with regular and
ongoing medical supervision for individuals who have a high level
of need for care. Houses 250 beds with 239 extended care beds, 10
Transitional Care Unit beds, and 1 respite bed.
Pinegrove Place
604-278-1296
11331 Mellis Drive, Richmond, BC V6X 1L8
Provides residential care with 75 beds, which include an 18-bed
Alzheimer’s Special Care Unit. Programs are designed to be recreational
and therapeutic to enhance the lives of residents. To live in this care
home, you must be referred by Richmond Health Services Continuing
Health at 604-278-3361.
Richmond Grace Seniors Home
604-273-7171
8733 Westminster Highway, Richmond, BC V6X 4H1
Provides room and board services to the elderly in Chinese. English
services are also available.
Richmond Lions Manor
604-675-2590
9020 Bridgeport Road, Richmond, BC V7X 1S1
www.vch.ca/EN/find_locations/find_locations/?&site_id=136
A 93-bed residential care with a 25-bed special care unit with
caring and knowledgeable staff, including a dietician, social worker,
occupational therapist, physiotherapist, volunteer coordinator, music
therapist, and chaplain. 24-hour nursing care is provided, as well as
diversified leisure programs.
Rosewood Manor
604-271-3590
6260 Blundell Road, Richmond, BC V7C 5C4
www.rosewoodmanor.org
Provides complex care for 155 residents, including a 36-bed specialized
dementia care unit, 1 respite bed, 4 private pay beds and a recreation
and wellness program to the tenants of BC Housing. Offers 24-hour
nursing care and supervision, ensuring quality of life while promoting
dignity and freedom. To live in the care home, you must be referred by
Richmond Continuing Health Services at 604-278-3361.
S.U.C.C.E.S.S. Austin Harris Residence
604-277-9819
5411 Moncton Street, Richmond, BC V7E 0A8
A 50-unit affordable seniors assisted living unit developed under the
Independent Living BC Program.
8
– Doctors
604-733-7758
www.cpsbc.ca
Family doctors treat people of all ages and can provide continuous
medical care for the whole family. They treat most common problems,
offer regular check-ups, and provide references to specialists. For a list of
family doctors who are taking new patients, call or visit the website.
MENTAL HEALTH AND ADDICTIONS
– Community Action Ambassadors
604-279-7020
Trained senior volunteers offer support to other seniors by facilitating
public education forums and workshops regarding healthy aging,
including mental health issues and the use of alcohol and drugs.
Arrangements can be made through Volunteer Richmond Information
Services for the Ambassadors to speak at community centers, seniors
residences and other public venues in Richmond and Vancouver.
– Mental Health and Addictions
604-244-5562
www.vch.ca
Offers numerous mental health and addiction programs to the public. For
mental health emergencies, call Richmond Health Emergency Services
at 604-244-5562 or call Chimo Crisis Line at 604-279-7070 or go to the
Richmond Hospital Emergency Department.
Acute Home Based Treatment Program (AHBT)
An ‘at home’ treatment option (including shelters) that offer a
choice of treatment ‘at home’ instead of in hospital. Clients must
be 17 years of age or older with a mental illness, who currently
require acute care, intensive treatment and support or they are at
risk of requiring psychiatric hospitalization. Access to the program
is by referral only by a medical professional in the hospital or in the
community.
2014 2015
604-233-5699
Anne Vogel Methadone Clinic at
City Centre Health
100 - 8160 Cook Road, Richmond, BC V6Y 1T8
An Addictions and Primary Care outpatient clinic that treats clients
with complex addictions. Consists of a multi-disciplinary team
including a psychiatrist, two general practitioners, and an internist
who also specializes in addictions, a counsellor, and a social worker.
Many of the clients receiving services also receive primary medical
services at the clinic. Refers to other services such as residential
care, detox, other outpatient addiction services, and hospital and
outpatient mental health services.
Community Mental Health Programs
for Older Adults
604-675-3975
6061 No. 3 Road, Richmond, BC V6Y 2B2
Community based assessment and treatment for older adults with
dementia-related behaviour problems or psychiatric and medical
needs requiring multidisciplinary care including case management
and rehabilitation services. Family support and education are also
provided. Care is coordinated with primary care physicians, elder
care facilities, and other community programs. Services are provided
on an outreach basis.
Crisis and Help Line – English
604-279-7070
Provides telephone counselling to people in distress, seven days a
week from 8:00am to midnight. Offers support and non-judgmental
understanding to help callers identify problem areas and work
towards resolving them.
Crisis and Suicide Intervention
604-279-7077
Chimo Community Services offers a counselling service to people
who are experiencing a crisis, who are at risk of suicide, or who have
made a suicide attempt. Counselling service is available to those
ages 19 and older. Limited counselling for those under 19 is also
available. Offers a support group for those who have lost a friend or
family member to suicide.
Hospital Inpatient Program
604-244-5504
An 18-bed inpatient psychiatry unit providing assessment and
treatment to adults with psychiatric diagnoses who require 24 hour
management in hospital. Staffed by an interdisciplinary team who
work with the patient, their family, and community supports to
provide individualized patient-centred care. Discharge planning may
include a referral to community resources for follow up.
Mental Health Emergency Services (MHES)
604-244-5562
A mobile service providing community assessment and intervention
to individuals experiencing a mental health crisis. Services include
assessments, referrals to follow-up mental health services, health
care professionals, or other agencies. Evening and weekend
intervention and support are provided to individuals during nonoffice hours through the crisis line. Hours of operation are 11:00am
to 1:00am, seven days a week.
Marta Novkovic, CTC, MCC
Certified Travel & Cruise Consultant
Tracey Harms, ACC
Senior Travel & Cruise Specialist
Your Neighborhood Full Service Travel Agency
• We book air tickets, hotels, cars, cruises,
sun packages & tours
• 24 hours world wide help line
• Solo travel arrangements
• Special needs travel
• HBC points on every booking
• No service fees *
* Except for air only
12 & 24 months payment plans ( No interest No fees) when paid by
HBC credit card or HBC Mastercard.
Maritime Travel - Richmond
#175 - 9040 Blundell Road
604-303-8782 or email [email protected]
www.maritimetravel.ca • 110 locations nationwide
9
2014 2015
Needle Exchange Locations
Richmond Mental Health and
Addictions Housing
For disposal of used needles in a safe and legal way to reduce
the spread of HIV and Hepatitis C and to prevent other health
complications. Reduces the number of needles in public places and
the incidence of needle-stick injuries. Encourages safer injecting
practices by providing sterile water, alcohol wipes, and health
information. Services are provided in a safe and non-judgmental
manner. Clean needles are available. Locations are at City Centre
Health (8160 Cook Road, Richmond, 604-233-5699) and Richmond
Public Health (8100 Granville Avenue, Richmond, 604-233-3150).
Provides housing services to individuals with severe and persistent
mental health conditions. Includes Licensed Specialized Residential
Care Facilities, Enhanced Supported Housing, and Supported
Independent Living placements.
Richmond Mental Health Outpatient
Services (RMHOS)
200 - 6061 No. 3 Road, Richmond, BC V6Y 2B2
In partnership with the Richmond Mental Health Consumer and
Friends Society. Provides a peer support program for mental health
consumers. Provides funding which increases the effectiveness of
the mental health system while helping mental health consumers
develop skills and gain confidence. Also offers a peer support
program for Chinese-speaking clients.
Psychiatry Emergency Unit (PEU)
Richmond Addiction Services Society
(RASS)
Transitions
604-270-9220
200 - 7900 Alderbridge Way, Richmond, BC V6X 2A5
www.richmondaddictions.ca
Provides a variety of services for those who have alcohol, drug,
and gambling problems. Assists family members and others who
are affected by substance misuse. Services include individual
counselling, an education program, therapy groups, relapse
prevention, public education presentations, seminars and
workshops, prevention and community outreach programs and
services, and older adult services.
RICHMOND HOSPITAL
Vancouver Coastal Health - Richmond
– Richmond Hospital
A 10-bed residential short stay crisis intervention facility for clients
experiencing a mental health crisis but do not require acute
psychiatric hospitalization. Clients are cared for 24 hours a day,
7 days a week and can be admitted for a maximum of 14 days.
Provides an environment where clients can learn new skills to better
manage their illness. Referrals require a physician assessment prior
to acceptance and are screened prior to admission to ensure the
facility is able to provide safe care.
Ambulatory Care Services
Cardiopulmonary Neurodiagnostic Services
teresawatmla.ca • [email protected]
facebook.com/TeresaWatBC
604-244-5124
A variety of tests are offered to help diagnose and treat conditions
related to the heart, lungs, muscle, and brain. Services can be
ordered by family doctors.
604-775-0754
10
604-278-9711
Services provided at the hospital for people who are well enough to
be treated as outpatients including: blood transfusion, intravenous
antibiotics, rehabilitation services, cast clinic, hand clinic, dietetic
counselling, endoscopy and oncology (chemotherapy) clinic.
Proud to serve Richmond Centre
Teresa Wat MLA
@Teresa_Wat
604-278-9711
A large community hospital serving the needs of residents in Richmond,
Delta, and travellers using the Vancouver International Airport and BC
Ferries.
604-244-7840
Richmond Bridge House
604-244-5486
600 - 8100 Granville Avenue, Richmond, BC V6Y 3T6
Offers outpatient assessment, treatment and advocacy/referral
services for adults experiencing substance misuse, mood and
anxiety disorders and/or concurrent psychiatric, and substance use
disorders. Individual and group counselling are available. Open
Monday to Friday.
604-244-5475
A 4-bed brief stay (72 hours or less) unit providing assessment,
stabilization, and treatment to individuals experiencing a psychiatric/
mental health crisis. Provides specialized mental health and
addictions services in an environment that supports a patient
and family centered approach. Provides discharge planning, case
consultation, and linkage with appropriate community resources for
follow up.
604-244-5534
Community-based assessment and treatment for adults and older
adults with mood and/or anxiety disorders and related problems
of living. Group therapy programs and psychiatric consultation
and treatment services are offered. Psychiatry Clinics include:
reproductive mental health, older adult mental health, and crosscultural services. Open Monday to Friday.
604-675-3977
Peer Support, Mental Health
604-675-3975
Fun
2014 2015
Friends
Freedom
Enjoy an active independent lifestyle
TOURS DAILY
4071 Chatham Street
604.277.4519
The Maple Residences is a Non Profit Society
w w w. t h e m a p l e r e s i d e n c e s . c o m
11
2014 2015
604-660-6897
Emergency Department
BC Ambulance Service
Open 24 hours a day. Does not answer health questions. If you have
questions about health issues contact your Family Physician or BC
Nurse Line at 811. If you are experiencing a health emergency, go to
the Emergency Department or call 911. Cannot give out information
about patients in the department. If you need information, call a
family member, friend or support person who has been with the
patient in emergency.
302-2955 Virtual Way, Vancouver, BC V5M 4X6
www.bcas.ca
Provides emergency ambulance services provincially by air and
land. While fees are not an insured benefit under the BC Medical
Services Plan (MSP) or the Canada Health Act, they are subsidized
for persons with a valid BC Care Card who are covered by MSP.
Call 911 for emergencies.
Intensive Care
Medical Services Plan (MSP)
For patients recovering from life-threatening illness or injury who
require intensive, around-the-clock monitoring and care.
PO Box 9677 Stn Prov Govt, Victoria, BC V8W 9P7
www.health.gov.bc.ca/msp/index.html
Insures medically-required services provided by physicians and
supplementary health care practitioners, laboratory services, and
diagnostic procedures.
604-244-5295
Laboratory
Blood work and other tests ordered by a doctor can be performed
on a walk-in basis at the laboratory, located on the main floor of the
South Tower.
604-244-5109
Medical Imaging Centre
Scan, x-ray, ultrasound, nuclear medicine, magnetic resonance
imaging (MRI), and diagnostic mammography are among the many
tests carried out in the Milan & Maureen Ilich Medical Imaging
Centre at Richmond Hospital. A doctor’s order is required for all of
the tests done in this department.
604-278-3361
Palliative Care
Offers support for people living with a terminal illness. Focus is on
providing comfort, quality of life and symptom control rather than
cure. The Integrated Hospice Palliative Care program provides end
of life care. Staff follow the client from home to the palliative care
unit, to the hospice or residential care facility.
Screening Mammography Program of BC 604-244-5505
Provides regular screening mammograms to BC women ages 40+.
Call to make an appointment.
Surgical Services
General Surgery, Orthopaedics, Urology, Gynaecology,
Otolaryngology, Plastic Surgery and Ophthalmology, and other
types of surgery are performed mainly on adults. Surgery at
Richmond Hospital is arranged by your surgeon’s office.
PharmaCare Plan – Fair PharmaCare
604-683-7151
604-683-7151
1-800-663-7100
www.health.gov.bc.ca/pharmacare/index.html#
Helps eligible BC residents with the costs of prescription drugs and
medical supplies. Stems from the combination of comprehensive
coverage for BC residents and coverage of the drugs patients need
to achieve health benefits. For most PharmaCare plans, you must be
enrolled in the BC Medical Services Plan (MSP).
Travel Assistance Program (TAP BC)
604-683-7151
3-1, 1515 Blanshard Street, Victoria V8W3C8
1-800-663-7100
Email: [email protected] • www.health.gov.bc.ca/tapbc/
Helps with some of the transportation costs for BC residents
who must travel within BC for non- emergency medical services
not available in their community. Coordinated by the Ministry of
Health and transportation partners who agree to waive or discount
their fees. Services provided by practitioners other than medical
physicians and services not insured by MSP are not eligible. Does
not provide direct financial assistance for travel costs or make travel
arrangements. Meals, accommodation, mileage, fuel, and local
transportation expenses are not included.
HEALTH ORGANIZATIONS
HEALTH INSURANCE
Ministry of Health
604-660-2421
1-800-663-7867
Rm 337, Parliament Buildings, Victoria, BC V8W 3C8
Email: [email protected] • www.gov.bc.ca/health
Guides and enhances the province’s health services to ensure British
Columbians are supported in their efforts to maintain and improve their
health.
Allergy/Asthma Information Association
– BC / Yukon Region
250-764-7507
1-800-611-7011
4730 Redridge Road, Kelowna, BC V1W 3A6
Email: [email protected] • www.aaia.ca
Provides information and advocacy for individuals and their families who are
living with anaphylaxis, allergy, and asthma. Also provides telephone support,
pamphlets on food allergy and asthma, and sells allergy cookbooks and other
products. Members receive newsletters four times a year.
Our CLIENT-DIRECTED services
help you safely Age in Place!
“Grandma Approved” Senior Services
Established 2008
BONDED 6INSURED 6WCB
12
6 Escorted appts
6 Companionship
6 Light housekeeping
6 Groceries & errands
6 Dementia care
6 Transportation
...and so much more!
Voted #1 for
Customer
Service by
clients like
YOU!
604-809-7605
www.honeydolifestyle.com
2014 2015
ALS Society of BC
604-278-2257
1-800-708-3228
1233 - 13351 Commerce Parkway, Richmond, BC V6V 2X7
Email: [email protected] • www.alsbc.ca
Provides direct support to ALS patients, their families, and caregivers.
Raises funds for patient services, research, and to increase public
understanding of Amyotrophic Lateral Sclerosis (ALS).
Caregivers’ Day
Provides an opportunity for primary caregivers, family members, and
friends of ALS patients to come together, meet other caregivers of
ALS patients, exchange information, and enjoy the day in an open
and supportive environment. Held every Fall.
Equipment Loans
Provides equipment (i.e. for mobility and communication) at no cost
to ALS patients throughout BC and the Yukon.
Mobile Clinics
In partnership with Vancouver Coastal Health and ALS Centre
at GF Strong Rehab Centre. Provides mobile clinics to outlying
communities and follow-up appointments to patients who can no
longer travel to the ALS Centre in Vancouver.
Psychological Support Program
Services are available pro-bono at locations across BC. Registered
psychologists and clinical counsellors provide therapy and
counselling to ALS patients, their families, and caregivers at any
stage of the illness.
Support Groups
Provides support programs to patients & their families through
monthly support group meetings facilitated by trained volunteers
and staff.
Transportation Support Program
Provides transportation support to ALS patients to attend medical
appointments, support groups and ALS Society events.
Dementia Helpline
604-681-8651
1-800-936-6033
The Dementia Helpline is a province-wide service for people with
dementia, their caregivers, family and friends. The Helpline assists
individuals in building the confidence to maintain quality of life when
facing dementia.
Early Stage Support Group
For persons experiencing early symptoms of Alzheimer’s disease
or other dementias. For times and locations of English groups
in Richmond and South Delta call 604-238-7390. For times and
locations of Cantonese and Mandarin groups call 604-279-7120.
Family Caregiver Education Series
A five-session series for family members or friends who are caring for
a person with Alzheimer’s disease or other dementias. Learn about
dementia and practical coping strategies.
First Link®
604-238-7393
www.alzheimerbc.org/We-Can-Help/First-Link.aspx
First Link® is an early intervention service designed to connect
individuals and families affected by Alzheimer’s disease or another
dementia with services and support as soon as possible after
diagnosis. Formal referral from physicians and health professionals
allows for proactive contact with individuals and families. Families
can be referred at any stage of the disease and receive regular
follow-ups to provide them with information, links to resources and
support. For information call 604-238-7393 or e-mail lfeldman@
alzheimerbc.org.
Minds in Motion
604-238-7393
A fitness and social program for people with early symptoms of
dementia or memory loss and a family member or friend. Enjoy
gentle exercise, activities, and social time.
Shaping the Journey
604-238-7393
A five-session education series for people with early symptoms of
dementia or memory loss and a family member or friend. Explore
the journey ahead in a positive, supportive environment.
Tele-Workshops
Learn from home with a free one-hour telephone/online workshops.
Volunteer Program
AnxietyBC
Provides volunteer opportunities and training for patients, their
families and friends through fundraising events, patient services
programs and office support.
101 - 631 Columbia Street, New Westminster, BC V3M 1A7
Email: [email protected] • www.anxietybc.com
Seeks to increase awareness of anxiety disorders, educate the general
public, affected persons and health care providers, and promote access
to evidence-based resources and treatments.
Alzheimer Society of BC
604-238-7390
305 - 6411 Buswell Street, Richmond, BC V6Y 2G5
1-800-667-3742
Email: [email protected] • www.alzheimerbc.org
Alleviates the personal and social consequences of Alzheimer disease
and related dementias, promotes public awareness, and searches for
the causes and the cures. Services include dementia education, support
groups, individual support, a toll-free information line, free literature, and
telephone and online workshops. Programs are available in Chinese at
the Richmond Chinese Resource Centre (290 - 7000 Minoru Boulevard,
Richmond).
Caregiver Support Group
For family and friends of people with Alzheimer’s disease or other
dementias. For times and locations of English groups in Richmond
and South Delta, call 604-238-7390. For times and locations of
Cantonese and Mandarin groups, call 604-279-7120.
Chinese Caregiver Support Group
604-279-7120
Please contact Vivian Lam at the Richmond Chinese Resource Centre
for more information.
Arthritis Society – BC & Yukon Division
604-525-7566
604-714-5550
895 West 10th Avenue, Vancouver, BC V5Z 1L7
1-800-414-7766
Email: [email protected] • www.arthritis.ca
Committed to research, care, education, and advocacy for people
with arthritis. Education services include the Arthritis Self-Management
Program, an exercise outreach program, and community support groups.
Trained volunteers are available to provide informational presentations to
groups.
Arthritis Answers Line/The Learning Centre
604-875-5051
1-800-321-1433
Provides general information, emotional support, assistance to
locate community resources, guidance to access the health care
system, and literature mail-outs. Operated by trained volunteers in
English, French, Cantonese, Mandarin, and Punjabi.
Arthritis Self-Management Program
1-800-321-1433
Facilitated by trained volunteers, the program is offered in sixsessions, two hours once a week for six weeks, and provides people
with the knowledge and skills to help them manage arthritis.
13
2014 2015
1-877-455-2233
Joint Works and Water Works
QuitNow Services
A community-based land and pool exercise programs for people
with arthritis.
Email: [email protected] • www.quitnow.ca
A free resource for all British Columbians wanting help to quit using
tobacco. QuitNow includes 1) QuitNow By Phone: a confidential, free
helpline that is available 24/7 and staffed by counsellors who provide
support and 2) Quitnow.ca: an online quit smoking program that can
greatly increase the odds of quitting by connecting individuals with
others trying to quit and providing helpful tips and support tools. Does
not operate out of the BC Lung Association’s office.
BC Association of Clinical Counsellors
250-595-4448
14 - 2544 Dunlevy Street, Victoria, BC V8R 5Z2 1-800-909-6303
Email: [email protected] • www.bc-counsellors.org
Responsible for regulating the standards and practices of Registered
Clinical Counsellors. Lists counsellors in the area and provides referrals to
Registered Clinical Counsellors.
BC Association of Optometrists (BCAO)
604-737-9907
1-888-393-2226
610 - 2525 Willow Street, Vancouver, BC V5Z 3N8
Email: [email protected] • www.optometrists.bc.ca
Represents Doctors of Optometry in BC. Disseminates information about
the role of optometry in primary health care and offers a professional eye
safety program.
BC Cancer Agency
604-877-6000
600 West 10th Avenue, Vancouver, BC V5Z 4E6
1-800-663-3333
www.bccancer.bc.ca
Provides a cancer control program for residents of BC and the Yukon.
Includes provincial standards for prevention, detection, diagnosis,
treatment and rehabilitation, and palliative cancer care. Committed to
providing access to cancer services. Has six regional cancer centres in
Vancouver, Vancouver Island, the Fraser Valley, Abbotsford, and the North
and the Southern Interior, as well as community cancer clinics and a
network of oncology professionals to ensure the same standards of cancer
care and treatment are provided to patients.
BC Dental Association
604-736-7202
1-888-396-9888
400 - 1765 West 8th Avenue, Vancouver, BC V6J 5C6
Email: [email protected] • www.yourdentalhealth.ca
Provides information on dentists and dental issues to the public in BC.
Find a Dentist
www.bcdental.org/Find_a_Dentist/DentistSearch.aspx
Find dentists who are taking new patients. Also includes dentists who
offer discounts for seniors and dentists who have payment plans.
BC Epilepsy Society
604-875-6704
2500 - 900 West 8th Avenue, Vancouver, BC V5Z 1E5
Email: [email protected] • www.bcepilepsy.com
Provides education, advocacy, and support for those affected by epilepsy.
Offers educational events, support groups, hospital outreach, as well as a
newsletter, resource library, and website. Also provides seizure awareness
training, funds children to attend accessible camps, awards postsecondary scholarships, and distributes information materials in various
languages.
BC Lung Association
604-731-5864
2675 Oak Street, Vancouver, BC V6H 2K2
1-800-665-5864
Email: [email protected] • www.bc.lung.ca
Offers educational and community programs about respiratory diseases
including asthma, COPD (including emphysema and chronic bronchitis),
lung cancer, indoor and outdoor air quality, pulmonary fibrosis, sleep
apnea, and other lung related conditions. A variety of print materials are
available online
BC Lupus Society
604-714-5564
210 – 888 W 8th Avenue, Vancouver, BC V5Z 3Y1
1-866-585-8787
Email: [email protected] • www.bclupus.org
Offers education to and support for lupus patients and their families.
Call for information on support groups in the Lower Mainland. An annual
education symposium is held in the fall to offer information to lupus
patients, family, and friends. Also publishes a quarterly newsletter.
BC Mental Health Information Line
604-669-7600
www.bcmhas.ca
1-800-661-2121
BC Mental Health and Additions Services, an agency of the Provincial
Health Services Authority, provides a diverse range of mental health
services to people across BC, including specialized tertiary mental health
treatment services for adults and children, forensic psychiatric services,
research and knowledge exchange, and mental health promotion.
HeretoHelp
310-6789
www.heretohelp.bc.ca
Offers the Distress Line Network for individuals who wish to speak to
a trained volunteer specialist or require support or referrals related
to mental health. Services are free and no area code is needed.
Available 24 hours a day.
BC Pets and Friends
604-688-1766
60 Semisch Avenue, North Vancouver, BC V7M 3H8
Email: [email protected] • www.petsandfriends.org
Promotes the comfort and companionship of animals and provides free
pet visitation to long-term care facilities in the Lower Mainland. Screens
dogs, cats, and rabbits for the right temperament and provides volunteers
with an orientation to interact with the disabled, elderly, chronically ill, and
mentally ill.
BC Podiatric Medical Association
604-985-3338
220 - 445 Mountain Highway, North Vancouver, BC V7J 2L1
Email: [email protected] • www.bcpodiatrists.ca
Provides information on podiatry and acts as a fraternal membership for
Podiatrists. See website for a list of podiatrists in the area and information
on podiatry in BC.
BC Psychological Association (BCPA)
604-730-0501
1-800-730-0522
402 - 1177 West Broadway, Vancouver, BC V6H 1G3
Email: [email protected] • www.psychologists.bc.ca
Represents psychologists in BC as committed to advancing psychology
and the psychological well-being of all British Columbians. Sponsors
professional development and networking activities for members,
publishes the BC Psychologist, and operates a province-wide referral
service. Maintains relationships with government with the goal of
expanding the role of Registered Psychologists in BC’s health care system
and contributing to public policy.
Psychologist Referral Service
604-730-0522
Offers a referral service to find a registered psychologist in BC.
14
2014 2015
BC Schizophrenia Society
604-270-7841
1-888-888-0029
201 - 6011 Westminster Highway, Richmond, BC V7C 4V4
Email: [email protected] • www.bcss.org
Dedicated to supporting families of people with serious mental illnesses,
educating the public, raising funds for research, and advocating for better
services for people with schizophrenia and other serious and persistent
mental illnesses.
Family Education and Support Group
Canadian Cancer Society
604-215-5217
565 W 10th Avenue, Vancouver, BC V5Z 4J4
1-888-229-8288
www.cancer.ca or www.cancervolunteer.ca
An organization of volunteers whose mission is to eradicate cancer and
to enhance the quality of life for people living with cancer. Invests in
cancer research, provides reliable information on all cancers, delivers
community-based support programs, and leads cancer prevention
initiatives.
Provides information and support for families of individuals with
a mental illness. Meets on the first and third Monday evening
of each month in Vancouver. Support group also available in
Richmond.
Family Education Program
A free 8-10 weeks course in collaboration with Vancouver Coastal
Health Authority for families of individuals with severe and persistent
mental illness. Focuses on schizophrenia as well as other major
psychiatric illnesses. Through the course, family members gain
knowledge and skills to cope with their mentally ill relative. Cosponsored with the Canadian Mental Health Association Richmond
Branch.
Family Respite Services
Offers approximately 80 hours of service per year, or the
equivalent in funding, to caregivers in need of respite. Open to
people of all ages suffering from a mental illness and to children
of a parent with a mental illness.
LOWER MAINLAND DISTRICT REGIONAL POLICE SERVICE –
Cancer Information Service
1-888-939-3333
Offers current, accurate, and confidential information about
cancer, treatments, community services/programs, and prevention
strategies. Services are available 9:00am to 6:00pm on Monday
through Friday. Also available in Cantonese and Mandarin,
6:30pm to 8:30pm on Tuesdays and Thursdays.
Support Programs
Enhances the quality of life of British Columbians living with
cancer. The Volunteer Driver Program provides safe and efficient
rides to and from primary cancer treatment. The Breast Prosthesis
& Wig Banks provide personalized fitting consultations for
patients and follow-up resources as needed. To find out more
about Practical and Financial Support, call the Cancer Information
Service.
CONNECTED TO OUR COMMUNITIES
Richmond Detachment
Safe Homes, Safe Communities
For information on Richmond RCMP Community-based programs call 604-278-1212.
Royal Canadian
Mounted Police
Gendarmerie royale
du Canada
15
2014 2015
Canadian Celiac Association, Vancouver Chapter
604-736-2229
1-877-736-2240
Canadian Hemochromatosis Society
360-1385 West 8th Avenue, Vancouver, BC V6H 3V9
Email: [email protected] • www.vancouverceliac.ca
The Canadian Celiac Association, Vancouver Chapter is a registered
charity that supports members and the public with Celiac Disease
(CD) or gluten intolerance. Aims to increase awareness as only 5% of
those with CD are currently diagnosed. Support groups are available
throughout the Lower Mainland, as well as an information line, Yahoo
group and Facebook pages. Members receive a bi-monthly newsletter.
Donations support research into celiac disease and support for those
with the disease.
Email: [email protected] • www.toomuchiron.ca
Creates awareness amongst the general public and medical communities,
provides information, and supports those who are affected with
Hemochromatosis. The national and local office is located in Richmond
with volunteer contacts located throughout the country.
Canadian Diabetes Association
– Pacific Area
604-732-1331
1-800-665-6526
360 - 1385 West 8th Avenue, Vancouver, BC V6H 3V9
Email: [email protected] • www.diabetes.ca
Leads the fight against diabetes by helping people with diabetes live
healthy lives while they work to find a cure. Provides education and
services, advocates on behalf of people with diabetes, and breaks ground
towards a cure.
1-800-226-8464
Diabetes Resource Centre
Offers free literature regarding the prevention and management
of diabetes. Cookbooks and meal planning books are available for
purchase, as well as a book and DVD lending library. Open Monday
to Friday, 8:30am to 4:30pm. Knowledgeable personnel maintain
a toll-free information line and answer questions about diabetes,
give references to community resources, and provide an information
package. For information and referral in Cantonese or Mandarin,
contact the Chinese Information Line at 604-732-8187 or 1-888-6668586.
1-866-266-0166
Insurance for People Living
With Diabetes
www.inglegroups.com/cda/
Works with Ingle International to provide access to a wide range of
insurance products and information to people living with diabetes.
Canadian Guide Dogs for the Blind (CGDB)
Medical Referral Network
Helps clients find knowledgeable physicians or other health care
professionals who can help them receive the best route of care for
testing, diagnosis and treatment for their Hemochromatosis.
Medical professionals include general medical practitioners, medical
specialists, dieticians, naturopathic doctors, therapists and genetic
counsellors from across Canada.
Patient Support
Aims to address questions and concerns of clients who have
symptoms that can be attributed to Hemochromatosis, suspect
a diagnosis of Hemochromatosis, have been undiagnosed,
misdiagnosed, effectively diagnosed, have family members who
have recently been diagnosed, or who have been managing their
Hemochromatosis for a while and have new issues.
Canadian Liver Foundation
– BC/Yukon Region
Help Line Information & Referral Service
Proudly Serving the
Community of Richmond
16
Tel: 604-241-8452 • Fax: 604-241-8493
604-707-6434
1-800-856-7266
A confidential and anonymous telephone service providing
information, as well as referrals regarding viral hepatitis and all
forms of liver disease. Strives to be accessible and enables callers
to make informed decisions regarding their health.
604-270-2432
www.johnyapmla.bc.ca
604-707-6430
1-800-856-7266
109 - 828 West 8th Avenue, Vancouver, BC V5Z 1E2
www.liver.ca
Committed to promoting liver health and to reducing the incidence
and impact of all liver disease through research, education, and patient
support programs.
RPO Ctrl Richmond, PO Box 26074, Richmond, BC V6Y 2B0
Email: [email protected] • www.guidedogs.ca
Aims to assist visually-impaired Canadians with their mobility by providing
and training them in the use of professionally trained Guide Dogs.
John Yap, MLA
Richmond-Steveston
604-279-7135
1-877-223-4766
@john_yap
johnyapsteveston
2014 2015
Q U A L I T Y
L I V I N G
F O R
A C T I V E
S E N I O R S
Your own suite with kitchenette, home-cooked meals,
housekeeping services, recreational programs, emergency
response and a caring community.
Studio, 1 and 2 bedroom
suites available
Join us for a complimentary
tour, lunch or activity.
Gilmore Gardens Seniors Community
4088 Blundell Road, Richmond, BC
604 271 7222
[email protected]
gilmoregardens.com
Managed by Diversicare, awarded the BC Senior Living Association Seal of Approval and Canada’s Order of Excellence, Gold Recipient for Quality
17
2014 2015
Living with Liver Disease Programs and Workshops
www.liver.ca/clf-chapters/locations/british-columbia/specialevents.aspx
Provide patients and their family members with the opportunity
to learn about liver disease and its management. Seminars are
conducted by speakers in local communities that cover topics such
as liver and liver disease, viral hepatitis, healthy eating, psychology
and coping with illness, transplantation, and alternative
therapies.
The Library
Carries materials on all forms of liver disease. Provides internet
access to people looking for further information about liver
disease. All persons, whether they have a liver disease or are a
health care provider, can access the library by becoming a library
member. Books, manuals, videos, and papers are available for
borrowing. Printed information from the library is also available.
Canadian MedicAlert Foundation
416-696-0267
1-800-668-1507
800 - 2005 Sheppard Avenue East, Toronto, ON M2J 5B4
Email: [email protected] • www.medicalert.ca
The only ID backed by a 24-hr Emergency Hotline. The Hotline saves
lives by providing EMS with access to the member’s medical information
in five seconds. Loved ones will be notified when the hotline is called.
Founded by doctors and recommended by doctors, pharmacists, and
health professionals for Canadians with a medical condition, taking
medication, or have implants and devices that should be known in a
medical emergency.
Canadian Mental Health Association
– Richmond Branch
604-276-8834
7351 Elmbridge Way, Richmond, BC V6X 1B8
Email: [email protected] • www.richmond.cmha.bc.ca
Mentally healthy people in a healthy society.
Bounce Back: Reclaim Your Health
Offers mental health support to individuals experiencing mild to
moderate depression and/or anxiety. Includes a DVD video with
practical tips, as well as a guided self-help program with telephone
support and a Bounce Back community coach. Access to the
community coach requires a doctor’s referral. For more information
in Cantonese, call 1-877-318-3098.
Pathways Clubhouse
Helps members recover from mental illness and reclaim their lives
through an environment that focuses on the person’s strengths and
talents. Creates opportunities for members to return to school, gain
employment, have a place to live, connect with their families, make
new friends, and create multiple successes. Provides mental health
education to increase awareness and understanding.
Canadian Red Cross
– BC Lower Mainland Region
604-709-6600
1-800-565-8000
3400 Lake City Way, Burnaby, BC V5A 4Y2
www.redcross.ca
An international humanitarian movement working globally and locally to
improve the situations of the most vulnerable. Responds to disasters, both
in Canada and abroad, and provides education and training to children,
youth, and adults on everything from abuse and injury prevention to
global education and life-saving skills.
Health Equipment Loan Program
(HELP) Help Plus
604-270-4224
101-3850 Jacombs Road, BC V6V 1Y6
Provides short-term loans (up to 6 months) of advanced medical
equipment, by donation, to those recovering from surgery or injury,
or living with mobility limitations. Available equipment includes
hospital beds, pressure redistribution mattresses, patient lifts,
specialty cushions and amputee boards. All referrals must be made
through an Occupational Therapist or Physiotherapist from the
hospital or Community Health Centre.
Cerebral Palsy Association of
British Columbia (CPABC)
604-408-9484
1-800-663-0004
330 - 409 Granville Street, Vancouver, BC V6C 1T2
Email: [email protected] • www.bccerebralpalsy.com
Raises awareness of cerebral palsy (CP) in the community, assists those
living with CP to reach their maximum potential, and works to see those
living with CP realize their place as equals within society.
Information
Contact to learn about services, programs, and resources available.
Publications on current topics related to CP are available. Runs a
lending library containing books and videos on all aspects of CP
for members. A quarterly newsletter, The Roundtable, provides
information about CP, the Association’s activities, and news from the
larger disabled community.
Chinese Mental Wellness Association
of Canada
604-273-1791
250 - 5726 Minoru Boulevard, Richmond, BC V6X 2A9
Email: [email protected] • www.cmwac.ca
Supports the recovery and self-reliance of those with mental challenges
and aims to reduce the social stigma against mental illness. Provides
mental health support services in Mandarin and Cantonese to mental
health consumers and their families. Promotes mental wellness through
mental health education workshops, outreach visits, counselling, training
for volunteers, advocacy, family support groups, festival gatherings, and
a telephone support line. Also offers referral services and networks with
communities to raise public awareness of mental illness.
Depression Recovery Program
Offers free monthly presentations, basic computer classes, basic
English conversation classes, intensive and practical English classes,
Chinese calligraphy classes, senior karaoke activities, counseling
services, Yijing classes, and choir classes.
CNIB (Canadian National Institute for the Blind)
604-431-2121
1-800-563-2642
200 - 5055 Joyce Street, Vancouver, BC V5R 6B2
Email: [email protected] • www.cnib.ca
Provides community-based support, knowledge, and a national voice to
ensure Canadians who are blind or partially sighted have the confidence,
skills, and opportunities to fully participate in life.
Adaptive Technology
Provides training and support for accessible computer technology
for people who are blind or partially sighted.
CNIB Library
1-800-268-8818
Offers one of the world’s largest specialized libraries for people with
print disabilities, including titles in Braille, print-Braille, talking books,
descriptive videos, newspapers, and magazines.
Counselling
Provides individual or group counselling and support to help
overcome the emotional and practical challenges of vision loss.
Independent Living Skills
Offers training to people who are blind and partially sighted to
manage the essentials of daily living, including cooking, cleaning,
and communications. Emphasizes maintaining independence.
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2014 2015
Deafblind Services Society of BC
Low Vision Services
Provides professional assessments and instruction on how to
maximize vision.
Orientation and Mobility
Assists people who are blind or partially sighted learn to travel
independently, focusing on how to move safely around the home,
community, workplace, or at school.
Shop CNIB
604-431-2112
Products can be ordered online or via telephone to facilitate
activities of daily living and recreation for people who are blind or
partially sighted.
College of Chiropractors of BC
604-270-1332
125 - 3751 Shell Road, Richmond, BC V6X 2W2
1-866-256-1474
Email: [email protected] • www.bcchiro.com
Acts as a licensing and regulatory body for chiropractic doctors.
College of Dental Surgeons of BC
604-736-3621
1-800-663-9169
500 - 1765 West 8th Avenue, Vancouver, BC V6J 5C6
Email: [email protected] • www.cdsbc.org
Registers, certifies, and regulates dentists and certified dental assistants in
the public interest.
College of Massage Therapists of BC
604-736-3404
1-877-321-3404
304 - 1212 West Broadway, Vancouver, BC V6H 3V1
Email: [email protected] • www.cmtbc.bc.ca
Responsible for registering massage therapists. Superintends the practice
of the profession and governs registrants according to the Health
Professions Act, the Massage Therapist Regulations, and the Bylaws of
the College.
College of Naturopathic Physicians of BC
604-688-8236
840 - 605 Robson Street, Vancouver, BC V6B 5J3
1-877-611-8236
Email: [email protected] • www.cnpbc.bc.ca
Acts as the licensing and regulating college of the naturopathic physicians
in BC. Provides information and investigates complaints.
College of Physicians and Surgeons of BC
604-733-7758
300 - 669 Howe Street, Vancouver, BC V6C 0B4
1-800-461-3008
www.cpsbc.ca
A provincial licensing body for physicians. Programs include the
maintenance of educational standards and licensure requirements, peer
review of physicians and their practices, accreditation of diagnostic and
non-hospital surgical facilities, review of prescribing practices, and other
quality improvement activities. Establishes protocols for managing public
concerns and complaints, ethical issues, and standards of physician
conduct and performance.
College of Psychologists of BC
604-736-6164
1-800-665-0979
404 - 1755 West Broadway, Vancouver, BC V6J 4S5
www.collegeofpsychologists.bc.ca
The regulatory body of psychology in BC. Protects the public interest
by regulating the practice of psychology and monitoring the practice of
practitioners. Sets the standards for practice and ensures that the public
receives competent and ethical services from qualified providers.
Crohn’s and Colitis Foundation of Canada
604-230-6650
11198 84th Street, Delta, BC V4C 8E6
1-800-513-8202
Email: [email protected] • www.crohnsandcolitis.ca
Provides free education events and materials to people with Crohn’s
Disease and ulcerative colitis. Raises funds for research to find a cure for
Crohn’s and Colitis.
604-553-1355
TDD: 778-371-4326
227 Sixth Street, New Westminster, BC V3L 3A5
Email: [email protected] • www.deafblindservices.com
Provides intervention, community living, and other support services to
persons who are deafblind and their families. Offers access to highquality intervention, community living resources, advocacy, and other
support services to facilitate the interaction of deafblind people with their
community.
Richmond Residential Homes
There are two residential homes in Richmond, along with 2
Community Integration programs. Call for more information.
Garratt Wellness Centre
604-204-2007
7504 Chelsea Place, Richmond, BC V7C 3S9
Email: [email protected] • www.healthyfamiliesbc.ca
Offers specialized programs, education, and resources to help Richmond
residents manage and improve the quality of their lives including exercise
programs for those with chronic conditions, counselling groups, nutrition
education, community kitchens, and health support groups.
Health & Home Care Society of BC
604-733-6614
1-888-677-6614
204 - 3077 Granville Street, Vancouver, BC V6H 3J9
Email: [email protected] • www.carebc.ca
Works to build healthy communities through health, wellness, and
community support services. Programs include Meals on Wheels, Chinese
Meals on Wheels, the Family Respite Centre, the Community Integration
Project, and Health Promotion Services such as flu shots, and health
education.
Family Respite Centre
604-327-9525
2711 East 49th Street, Vancouver, BC V6J 1S1
Offers a home-like environment where seniors with mental or
physical frailties receive temporary care, benefiting from the care of
nursing staff, advanced recreational and therapeutic programs, and
the opportunity to socialize with other guests, staff and volunteers.
Meals on Wheels
604-732-7638
Volunteers deliver meals every weekday throughout Vancouver and
Richmond. Meal recipients benefit from a visit from volunteers and an
informal check on their safety. Meals are delivered Monday to Friday
between 11:00am and 1:00pm. For Western Meals on Wheels call 604732-7638. For Chinese Meals on Wheels call 604-733-6615.
HealthLinkBC
811
Email: [email protected] • www.healthlinkbc.ca
TDD: 711
Provides 24/7 access to non-emergency health information and advice
in BC via telephone, website, a wireless app, and a collection of print
resources. Website offers information on health topics, symptoms, overthe-counter and prescription drugs, and the maintenance of a healthy
lifestyle. Also offers a search and mapping function to help residents
find health services in the community. Call to speak to a registered nurse
(24/7/365), dietitian (Monday to Thursday, 8:00am to 8:00pm, and Friday,
8:00am to 5:00pm), pharmacist (9:00am to 5:00pm daily), or to find a
health resource in the area. Translation services available upon request.
BC HealthGuide Handbook
www.healthlinkbc.ca/servicesresources/bchealthGuidehandbook/
A self-care manual that provides information on health topics
including disease prevention, home treatment, emergencies, healthy
lifestyle choices, and advice on when to seek a higher level of care.
Copies in French, Chinese, and Punjabi can be ordered online free
of charge for BC residents. English copies no longer available online,
available at local pharmacies or Service BC Centres while supplies
last.
19
2014 2015
Dietitian Services
www.healthlinkbc.ca/dietitian
Available online and by telephone to answer diet and nutritionrelated questions. Call toll-free in BC to speak to a registered
dietitian from 9:00am to 5:00pm, Monday to Friday, or email at any
time. Translation services available upon request.
HealthLinkBC Files
www.healthlinkbc.ca/healthfiles/index.stm
Offers fact sheets on public health and safety issues with the
latest health advice. Available on the HealthLink BC website
as downloadable PDF documents in English, with most topics
translated into French, Chinese, Punjabi, Farsi, Spanish, and
Vietnamese.
Heart and Stroke Foundation of BC
& Yukon: Richmond Area Office
778-372-8052
1-888-473-4636
www.heartandstroke.ca
Engaged in advocacy, public awareness, and funding research for
improved understanding, prevention, and treatment of cardio/
cerebrovascular disease. Visit the local office for information and free
brochures.
Hearts in Motion Walking Club
Encourages people to participate in regular physical activity by
walking.
Patient Family Resource Centre
Located at the Richmond Hospital, the Resource Centre is a place for
families and patients to get healthy heart information.
Richmond Centre Wellness Club
A joint program between the Heart & Stroke Foundation and the
Richmond Centre Mall providing daily early morning exercise in the
form of Tai Chi.
Yuan Jyi Dance Group
A joint program between the Heart & Stroke Foundation and
Lansdowne Centre providing daily early morning fitness in the form
of Yuan Jyi dance.
Kidney Foundation of Canada (KFOC)
– BC Branch
604-736-9775
1-800-567-8112
200 - 4940 Canada Way, Burnaby, BC V5G 4K6
Email: [email protected] • www.kidney.bc.ca
Committed to improving the of lives of people affected by kidney disease
through research, education and support, access to healthcare, and
increasing public awareness and commitment to advancing kidney health
and organ donation. Programs include Camp for Kidney Kids, Kidney
Suites (for out-of-town patients needing a longer stay in Vancouver), The
Kidney Car Program, the Living Organ Donor Expense Reimbursement
Program, Kidney Connect, and the Short Term Financial Assistance
Program.
Kidney Connect (Peer Support Program)
604-408-2277
1-866-390-7337
Anyone touched by kidney disease and in need of someone to
talk to is invited to call. People who have been diagnosed with
kidney disease or whose kidneys have failed, as well as their friends,
families, and loved ones can all use the service. Also there for those
who are considering donating one of their kidneys. To talk by phone
to someone who has experienced these situations and can provide
information, telephone or visit the website.
20
MEFM Myalgic Encephalomyelitis and
Fibromyalgia Society of BC
604-878-7707
1-888-353-6322
PO Box 462, 916 West Broadway, Vancouver, BC V5Z 1K7
Email: [email protected] • www.mefm.bc.ca
A non-profit organization run by volunteers providing information and
support for people with ME (Myalgic Encephalomyelitis, Chronic Fatigue
Syndrome) and FM (Fibromyalgia).
Ministry of Health
604-660-2421
Rm 337, Parliament Buildings, Victoria, BC V8W 3C8
1-800-663-7867
Email: [email protected] • www.gov.bc.ca/health
Guides and enhances the province’s health services to ensure British
Columbians are supported in their efforts to maintain and improve their
health.
BC Ambulance Service
250-953-3298
PO Box 9600 Stn Prov Govt, Victoria, BC V8M 2A5
www.bcas.ca
Provides emergency ambulance services provincially by air and land.
While fees are not an insured benefit under the BC Medical Services
Plan (MSP) or the Canada Health Act, they are subsidized for persons
with a valid BC Care Card who are covered by MSP. Call 911 for
emergencies.
604-683-7151
www.health.gov.bc.ca/msp/index.html
Insures medically-required services provided by physicians and
supplementary health care practitioners, laboratory services, and
diagnostic procedures.
PharmaCare Plan - Fair PharmaCare
604-683-7151
1-800-663-7100
www.health.gov.bc.ca/pharmacare/index.html#
Helps eligible BC residents with the costs of prescription drugs and
medical supplies. Stems from the combination of comprehensive
coverage for BC residents and coverage of the drugs patients need
to achieve health benefits. For most PharmaCare plans, you must be
enrolled in the BC Medical Services Plan (MSP).
Travel Assistance Program (TAP BC)
604-683-7151
3-1, 1515 Blanshard Street, Victoria, BC V8W3C 1-800-663-7100
Email: [email protected] • www.health.gov.bc.ca/tapbc/
Helps with some of the transportation costs for BC residents
who must travel within BC for non- emergency medical services
not available in their community. Coordinated by the Ministry of
Health and transportation partners who agree to waive or discount
their fees. Services provided by practitioners other than medical
physicians and services not insured by MSP are not eligible. Does
not provide direct financial assistance for travel costs or make travel
arrangements. Meals, accommodation, mileage, fuel, and local
transportation expenses are not included.
Minoru Fitness Centre
604-238-8004
Minoru Arenas - 7551 Minoru Gate, Richmond, BC V6Y 1R8
www.richmond.ca/parksrec/sports/fitness/minoru.htm
Administers the Specialized Physical Activity programs. Acts as the office
for the Richmond Fitness and Wellness Community Association. Programs
include Healthy Back & Strong Abdominals, Osteofit for Life conducted
in English and Cantonese, Strength & Stretch, TaikoFit Drumming, Yoga
and Girls-only Yoga, Fit For Duty-Boot Camp, Heart & Diabetes Wellness,
Active For Life, Total Body Conditioning, Zumba and (Self Defense) KravJitsu for children ages 8 to 15 and adults age 16+.
2014 2015
Everything you need
to live your
best life.
Your neighbourhood community plaza
offering friendly, personalized service,
local ownership and one-stop
shopping convenience.
Amron’s
Gourmet Meats
Awesome Nails No. 2
Bamboo Express
Bank of Montreal
Bellissima Fashions
Ben Jones Insurance
Blundell Blossoms
Blundell Dental Clinic
Blundell Medical Centre
Blundell Return-it Centre
Body Glo Tan
Chocolaterie Bernard Callebaut
Cobs Bread
Easy Care Dry Cleaning
Expert Hearing Solutions
Eye Station Optical
Faithful Friends Pet Food & Supplies
Foot Solutions
H&R Block
Kins Farm Market
L.A. Grill
Loonie Town
Liquor Town
McDonald’s
One Tooth Active Wear
Osaka Today
Persona Laser & Skin Care Centre
Q2 Barbers
Roundtable Pizza
Seafair Jewellers
Shoppers Drug Mart
Silk Cuts Hair Design
Starbucks
Subway
Super Seafood
Sushi Han
Thai Kitchen
TD Canada Trust
The Dear Animal Hospital
The UPS Store
Vancity
21
2014 2015
Minoru Place Activity Centre
– Hearing Clinic
604-238-8450
7660 Minoru Gate, Richmond, BC V6Y 1R9
www.richmond.ca/parksrec/seniors/minoruplace/minoru.htm
Discuss hearing concerns or arrange for free 20-minute hearing test. Runs
on the third Thursday of each month from 10:00am to 12:00pm. Call to
book an appointment.
Mood Disorders Association of BC
(MDABC)
604-873-0103
200 - 460 Nanaimo Street, Vancouver, BC V5L 4W3
Email: [email protected] • www.mdabc.net
Provides support and education to individuals, their friends, and families
living with a mood disorder or other mental illness. Builds awareness and
understanding through education initiatives and the Lowdown Speakers
Bureau. Offers family, youth and faith-based support groups, groups for
Cantonese and Punjabi speakers, and a Post Traumatic Stress Disorder
support group. Produces a newsletter, fact sheets, and manuals on mood
disorders. A Psychiatric Urgent Care program is run through the Provincial
Office three days per week, with appointments by referral only.
Multiple Sclerosis Society of Canada
604-689-3144
1501 - 4330 Kingsway, Burnaby, BC V5H 4G7
1-800-268-7582
Email: [email protected] • www.mssociety.ca
Strives to be a leader in finding a cure for multiple sclerosis and in enabling
people affected by MS to enhance their quality of life. Provides information and
support, equipment, advocacy, and education to people affected by MS.
Multiple Sclerosis Support Group
Offers self-help groups in the Lower Mainland. Call for times, dates,
and locations.
22
Muscular Dystrophy Canada
604-732-8799
1-800-366-8166
7th Floor, 1401 West Broadway, Vancouver, BC V6H 1H6
Email: [email protected] • www.muscle.ca
Supports the independence and full participation of Canadians with
neuromuscular disorders. Funds research to find a cure and improve the
quality of life of people with neuromuscular disorders. Assists clients to
participate in the decisions that affect them and collaborates with others
for social change.
OASIS
(OsteoArthritis Service Integration System)
604-675-3944
120 - 6091 Gilbert Road, Richmond, BC V7C 5L9
http://oasis.vch.ca/
Designed to help people with osteoarthritis self-manage their condition
and access support services at any stage of the disease. A referral from
a family doctor is needed to see the assessment team, but no referral
is necessary to attend an education session or to view online resources.
Additional clinics at Gordon and Leslie Diamond Health Care Centre
(2775 Laurel Street, Vancouver) and West Vancouver Community Centre
(2121 Marine Drive, West Vancouver).
Osteoporosis Canada
Vancouver West (Kerrisdale) Branch
604-731-4755
1- 800- 463- 6842
104 – 1255 West 14th Ave, Vancouver BC V6H 1P8
Email: [email protected] • Website: http://www.osteoporosis.ca
Osteoporosis Canada provides medically accurate information to patients,
health care professionals and the public. Services to individuals with
osteoporosis and the public include free publications, a bilingual toll-free
information line, educational programs and referrals to self-help groups
and community resources.
2014 2015
Parkinson Society BC (PSBC)
604-662-3240
1-800-668-3330
600 - 890 West Pender Street, Vancouver, BC V6C 1J9
Email: [email protected] • www.parkinson.bc.ca
Exists to address the consequences of Parkinson’s disease through
education, community outreach, scientific research, advocacy, and public
awareness. Extends support to all BC residents affected by the disease.
Parkinson Education Events
Provides education events throughout BC on topics in Parkinson’s
including research, treatment, care for caregivers, fall prevention,
and living well with Parkinson’s. Offers workshops to healthcare
professionals in private facilities, members of seniors’ groups, home
care agencies, health authorities, and other services.
Parkinson’s Support Services
Provides consultation in-person or by phone to individuals with
Parkinson’s, caregivers, and family members. Maintains a toll-free
number for resource materials and information on Parkinson’s
disease, community services, health services, home care, care
facilities, and other topics. Maintains a network of self-help support
groups, including specialized caregiver groups.
Post Polio Awareness &
Support Society of BC (PPASS)
250-655-8849
102 - 9775 4th Street, Sidney, BC V8L 2Z8
Email: [email protected] • www.ppassbc.com
Acts as a network for those who have had polio, are affected by postpolio, and all other interested parties. Provides information and assures
polio survivors that they are not alone in their struggles.
Prostate Cancer Foundation BC
604-574-4012
4 - 17918 55th Avenue, Surrey, BC V3S 6C8
Email: [email protected] • www.prostatecancerbc.ca
Formed by Prostate Cancer support group members dedicated to
the fight against Prostate Cancer. A non-profit organization under the
Society Act devoted to promoting Prostate Cancer health and awareness,
assisting support groups, supporting research on improving treatment,
and finding a cure for Prostate Cancer.
Richmond Chinese Prostate
Cancer Networking Group
604-836-6423
49 – 6600 Lucas Road, Richmond, BC V7C4T1 (mailing only)
Email: [email protected] • www.richmondprostate.blogspot.ca
One of the 29 Prostate Cancer Support Groups in BC. Meets on the
second Thursday of every month from 6:00pm to 8:00pm at the Garratt
Wellness Centre (7504 Chelsea Place, Richmond). Please drop in and talk
to other men and family members who have been dealing with prostate
cancer for weeks, months or even years. Focused on providing help to
Chinese-speaking men, but everyone is welcome. Chinese and English
interpretation will be provided for professional presentation; Mandarin,
Cantonese and English will be spoken in different sharing groups.
Richmond Diabetic Support Group
604-244-7401
Meets the first and third Tuesday every month at Minoru Place Activity
Centre from 10:00am to 11:30am.
Richmond Kinsmen Adult Centre
604-272-3237
Offers client-specific and culturally sensitive recreational activities.
Includes therapeutic exercise programs, special events, meal provision,
personal care assistance, health care monitoring, wellness promotion,
and support for caregivers. Serves frail elderly, cognitively impaired, and
disabled adults.
Richmond Multiple Sclerosis (MS)
Support Group
604-277-5977
Meets on the second Tuesday of every month from 1:00pm to 2:30pm in
the Amenities Room of the Granville Gardens Co-op (6800 Lynus Lane)
across from the Thompson Community Centre. Provides support to MS
patients, their families, and caregivers. Gives information, counselling,
referral services, and educational programs. Contact Mary at 604-2775977 or Pat at 604-271-6065 for more information.
Richmond Stroke Recovery Centre
604-688-3603
1-888-313-3377
c/o 8880 Williams Road, Richmond, BC V7A 1G6
Email: [email protected] • www.strokerecoverybc.ca
Ensures that every stroke survivor has respect, inclusion, dignity, and
support in their community. Assist stroke survivors and their caregivers to
improve their quality of life. Ability to live independently is a requirement
of participation. Programs include exercise, education, and support.
Meets on Fridays from 11:00am to 2:00pm at the South Arm Community
Centre. Bring lunch; coffee and tea provided.
SHOPPING SO GOOD YOU CAN’T RESIST!
Stop in for a browse and visit us.
• RETRO • VINTAGE • HOUSEWARES • FASHIONS & MORE
GY?
LOTS OF ENER N
FU
R
FO
G
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LOOKI
ADERIE?
AND CAMAR
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TO VOLUNTE
AT THE
Y
PL
AP
SE
PLEA
P OR CALL
THRIFT SHO
!
604-271-1551
RICHMOND HOSPITAL HEALTHCARE THRIFTSHOP
3731 Chatham Street, Steveston
Leave a Legacy to Richmond Healthcare
A Tax Receipt will be issued for your monetary
donations to The Richmond Hospital/Healthcare Auxiliary
7000 Westminster Hwy., Richmond, BC V6X 1A2
COME VISIT
US AT THE
NEWLY RENO
VATED
HOSPITAL A
UXILIARY
GIFT SHOP AT
RICHMOND
GENERAL
HOSPITAL
23
2014 2015
Richmond Wellness Clinics
– Healthy Options for Older Adults 55+
604-238-8450
Various Community Centres, Richmond, BC
www.richmond.ca/parksrec/seniors/citywide.htm
Retired volunteer nurses are available to take your blood pressure and to
discuss medications and any other health concerns you may have, all at
no cost. Therapeutic touch, reflexology and Reiki sessions are available
for a minimum donation of $10.00. These sessions stimulate the flow of
energy throughout the body so that healing can take place naturally and
the body can relax.
Seniors’ Wellness Clinic
604-233-8399
Cambie Community Centre
12360 Cambie Road, Richmond, BC V6V 0A9
Held on the second Wednesday of every month from 9:30am to
12 noon at the East Richmond Community Hall. Retired nurse
volunteers are available to discuss medications and health concerns.
Free blood pressure testing is available. Holistic services available
with appointment. Please call for appointment times.
604-718-8055
Hamilton Community Centre
5140 Smith Drive, Richmond, BC V6V 2W5
Held on the last Friday of every month from September to June
at the Hamilton Community Centre. Retired nurse volunteers
are available to discuss medications and health concerns. Free
blood pressure testing is available. Holistic services available with
appointment. Please call for appointment times.
Kehila Society of Richmond
604-241-9270
9711 Geal Road, Richmond, BC V7E 1R4
(Beth Tikvah Congregation)
Held on the third Monday of every month from September to June
at Beth Tikvah Congregation. Retired nurse volunteers are available
to discuss medications and health concerns. Free blood pressure
testing is available. Holistic services available with appointment.
Please call for appointment times.
Richmond Wellness Clinic and
Holistic Health Services
604-238-8450
Blood pressure monitoring by retired nurse volunteers along
with a variety of health-related information are available the third
Wednesday of every month, from 9:00am to 11:30am. Services are
free of charge. Holistic health services are available in conjunction
with the clinics for a minimum donation of $10.00. Call to book
appointments for Reflexology, Reiki, manicures, pedicures, and more.
604-718-8070
South Arm Community Centre
8880 Williams Road, Richmond, BC V7A 1G6
Volunteer health care professionals and other trained volunteers
provide blood pressure checks and other health related services.
Educational and community information are also provided. Massage
and manicure appointments are available. Takes place from 9:30am
to 12:00pm on the second Friday of every month from September
until June. Seniors are welcome to drop in.
604-238-8098
Steveston Japanese Canadian Cultural Centre
Retired nurse volunteers take blood pressure, and discuss medications and
any other health concerns free of charge. Holistic services available with
an appointment. Runs from 9:00am to 11:00am on the first Wednesday of
each month from September to June.
24
604-238-8429
Thompson Community Centre
5151 Granville Avenue, Richmond, BC V7C 1E6
On the fourth Thursday of each month, retired nurse volunteers
can take blood pressure and discuss medications or other health
concerns. Other services include manicures, pedicures, reflexology,
and healing touch. Book an appointment for these services. Runs
from 9:00am to 11:30am.
604-238-8405
West Richmond Community Centre
9180 No. 1 Road, Richmond, BC V7E 6L5
Held on the fourth Wednesday of every month from 11:00am
to 1:30pm. Retired nurse volunteers are available to discuss
medications and health concerns. Free blood pressure testing is
available. Holistic services available with appointment. Please call
Donna at 604-238-8405 for appointment times.
Scleroderma Association of BC
604-940-9343
Box 218, Delta Main PO, Delta, BC V4K 3N7
1-888-940-9343
Email: [email protected] • www.sclerodermabc.ca
A support group for persons with this chronic, debilitating connective
tissue disease and associated manifestations, such as Raynaud’s
Phenomenon and Pulmonary Arterial Hypertension.
Screening Mammography Program of BC
– Richmond Hospital
604-244-5505
1-800-663-9203
www.smpbc.ca
Provides regular screening mammograms to BC women ages 40 and
up. Results are mailed to patients and health care provider. Call the local
number to make an appointment.
Self Management Programs
604-940-1273
210 - 4907 Chisholm Street, Ladner, BC V4K 2K6
1-866-902-3767
Email: [email protected] • www.selfmanagementbc.ca
Free six-session workshops for adults experiencing health issues.
Learn information and strategies to cope with physical and emotional
challenges. Reference book is provided at no cost. Programs increase
confidence and motivation to manage symptoms and take action toward
healthier living. Pairs of leaders facilitate sessions with groups of 10 to 16
people. Workshops are offered regularly by the University of Victoria Centre on Aging, with resources from the BC Ministry of Health Services.
Chronic Disease Self-Management Program
For people with any ongoing health issues. Available in English,
Chinese and Punjabi.
Chronic Pain Self-Management Program
For people with chronic pain.
Diabetes Self-Management Program
For people with type 2 diabetes. Available in English, Chinese and
Punjabi.
Online Chronic Disease Self-Management Program
Email: [email protected] • www.selfmanage.org/onlinebc
For people with any ongoing health issues. Workshops take place
entirely online. With up to 25 people in each workshop group,
interactive sessions are posted each week for six weeks. Participants
log on at their convenience two or three times a week while
remaining anonymous on a secure website. Participants set their own
goals and make an action plan to help them feel better.
2014 2015
25
2014 2015
The Heart of Richmond AIDS Society
604-277-5137
Lend an Ear
TDD: 604-736-4731
Operates a hearing aid loan program to assist people who are
unable to afford a new hearing aid. Some of the hearing aids have
been previously used and others are discontinued models.
200 - 6411 Buswell Street, Richmond, BC V6Y 2G5
Email: [email protected] • www.heartofrichmond.com
Provides support, counselling, and advocacy services to people living
with HIV and AIDS. Offers support to their family members, partners,
and friends. Also provides grocery assistance and supplementary health
programs. Print material in Chinese is available.
MEDICAL EQUIPMENT AND SUPPLIES
UBC Faculty of Dentistry - Dental Clinic
ALS Society of BC - Equipment Loans
604-822-2112
2151 Wesbrook Mall, Vancouver, BC V6T 1Z3
www.dentistry.ubc.ca/dental_clinic
Charges 20 to 40% less than the standard fees. Third year, fourth year, and
graduate dentistry students perform the dental work. Open from September
to late May and closed during winter break from the second week in
December to the first working day after New Year’s. An emergency clinic is
open for UBC patients during the summer and winter break.
United Ostomy Association of Canada Inc.
– Vancouver Chapter
604-683-6774
PO Box 74570, 2768 West Broadway, Vancouver, BC V6K 2G4
Email: [email protected] • http://uoacvancouver.weebly.com
Assists people who have or will have intestinal or urinary tract diversions.
Provides psychological support, education services, support to the family
unit, and advocacy. Promotes the services of the organization to the
public and to professional communities.
Vancouver Community College
– Dental Clinic
604-871-7000
250 West Pender Street, Vancouver, BC V6B 1S9
Offers dental care at a reduced fee to children and young adults aged 4
to 21. Also offers a dental hygiene program to adults at a minimum cost.
Does not offer fillings or extractions. Runs from September to June. Call
for information and appointments.
604-443-8500
Denture Clinic
Offers low-cost denture services, including complete and partial
dentures, repairs, and relines.
Western Institute for the Deaf
and Hard of Hearing
604-736-7391
1-888-736-7391
TDD: 604-736-2527
2125 West 7th Avenue, Vancouver, BC V6K 1X9
Email: [email protected] • www.widhh.com
Provides quality programs and services in audiology, employment
counselling, sign language interpreting, and communication devices for
the deaf and hard of hearing. The toll-free TTY is 1-888-736-2527.
AGING WELL
1233 - 13351 Commerce Parkway, Richmond, BC V6V 2X7
Provides equipment (ie. for mobility and communication) at no cost to
ALS patients throughout BC and the Yukon.
Canadian Red Cross
– Health Equipment Loan Program (HELP)
HELP AT HOME
HOME SUPPORT, DAY CARE AND RESPITE
Greater Vancouver Community
Services Society
26
604-737-4900
500 - 1212 West Broadway, Vancouver, BC V6H 3V1
Email: [email protected] • www.gvcss.bc.ca
Delivers care and services to support the independence and well-being
of the elderly, people with disabilities, and others who require support to
retain or regain health and autonomy.
Home Support
604-714-3502
Specialized teams meet the home support needs of clients
and families, including teams for Mental Health, Palliative Care,
and Mandarin or Cantonese speaking clients. Services include
personal care, medication management assistance, assistance
with mobilization, tube feedings, blood glucose monitoring, and
cleaning/laundry. Tracheotomy, palliative, respite and dementia care
are also available.
Are you concerned about your own or someone
else’s use of alcohol, over the counter medications,
prescription drugs, illegal drugs or tobacco?
www.richmondaddictions.ca
604-270-4224
101 – 3850 Jacombs Road, Richmond, BC V6V 1Y6
www.redcross.ca
Provides short-term loans of basic medical equipment, by donation, to
those recovering from surgery, illness, or injury. Includes wheelchairs,
walkers, crutches, and bathroom aids. A referral from a health care
professional is required. Office hours are Monday to Friday from
8:30am to noon and Saturdays from 9:00am to 2:00pm. Closed on long
weekends. Call to confirm equipment availability.
P R O G R A M
604.270.9220
604-278-2257
1-800-708-3228
ALL PROGRAMS
ARE FREE OF
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RESIDENTS.
2014 2015
– Family Respite Centre
604-327-9525
2711 East 49th Street, Vancouver, BC V6J 1S1
Offers a home-like environment where seniors with mental or physical
frailties receive temporary care, benefiting from the care of nursing staff,
recreational and therapeutic programs, and the opportunity to socialize
with other guests, staff and volunteers.
604-272-3237
Offers client-specific and culturally sensitive recreational activities. Includes
therapeutic exercise programs, special events, meal provision, personal care
assistance, health care monitoring, wellness promotion, and support for
caregivers. Serves frail elderly, cognitively impaired, and disabled adults.
MEALS
Gilmore Park United Church
– Community Meal
604-277-5377
8060 No. 1 Road, Richmond, BC V7C 1T9
Email: [email protected] • www.gilmoreparkunited.org
Community Meal every Thursday at 5:30pm from January to
November. Offered to anyone regardless of means, social situation, or
religious affiliation. Everyone is welcomed.
– Meals on Wheels
604-732-7638
204 - 3077 Granville Street, Vancouver, BC V6H 3J9
Volunteers deliver meals every weekday throughout Vancouver and
Richmond. Meal recipients benefit from a visit from volunteers and an
informal check on their safety. Meals are delivered Monday to Friday
between 11:00am and 1:00pm. For Chinese Meals on Wheels call 604733-6615.
Japanese Community Volunteers
604-687-2172
Association (Tonari Gumi) – Meals On Wheels
101 – 42 West 8th Avenue, Vancouver, BC V5T 1X4
Email: [email protected] • www.tonarigumi.ca
Tonari Gumi volunteer drivers deliver Japanese-style lunch boxes
provided by Izumiya Japanese food market to the residents of
Richmond who have become homebound as a result of physical or
mental disabilities. Delivers every Tuesday. Assessments required.
Jewish Family Service Agency
– Kosher Meal Delivery
604-257-5151 x. 1218
305 – 1985 West Broadway, Vancouver, BC V6J 4Y3
Email: [email protected] • www.jfsa.ca
Kosher Meal Delivery delivers frozen kosher meals to people who are
unable to prepare food for themselves. The cost of the meal is $11.50;
subsidy may be available. Catchment area is Vancouver, and Richmond.
Seniors Lunch serves a hot kosher luncheon at 12 noon on Tuesdays
for Jewish seniors at Temple Sholom (57th and Cambie) for a $10 fee;
clients are driven to lunch by volunteers or HandyDART.
– Kosher Meals on Wheels
604-241-9270
Fax: 604-270-3644
130 - 10691 Shellbridge Way, Richmond, BC V6X 2W8
Email: [email protected] • www.kehilasociety.org
The Kehila Society supports four synagogues in the Richmond
community, a day school, social and educational opportunities and a
wide range of programs and services, including wellness clinics and a
Kosher Meals on Wheels program. Hosts a weekly Senior’s program
inter-generational programs that bring children and seniors together,
outreach, fund-raising for local needs, an annual Community Seder,
etc. The Kehila Society also partner with the Jewish Seniors Alliance
of Greater Vancouver, the Richmond Jewish Day School, and the
Vancouver Jewish Film School.
– Minoru Place Cafeteria
604-238-8461
Provides hot meals and snacks at affordable prices.
Richmond Food Bank
604-271-5609
100 - 5800 Cedarbridge Way, Richmond, BC V6X 2A7
Email: [email protected] • www.richmondfoodbank.org
Dedicated to providing food assistance, advocacy, and related support
to low-income people in Richmond. Does not solicit door-to-door or by
telephone.
Grocery Distribution
Provides grocery assistance to low-income families and individuals.
On Tuesdays, groceries are distributed in East Richmond at the
Peace Church gymnasium (11571 Daniels Road, Richmond) from
3:30pm to 5:00pm. On Wednesdays and Thursdays, groceries are
distributed at the Richmond Food Bank, from 11:00am to 1:00pm.
Evening distributions are every Thursday from 6:00pm to 7:00pm at
the Richmond Food Bank.
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27
2014 2015
Richmond Handycrew Co-operative
Email: [email protected] • www.handycrew.ca
Richmond HandyCrew Cooperative (RHCC) creates work
opportunities for persons with disabilities, providing training and
education for specific skills such as painting, garden maintenance,
minor repairs, light carpentry, catering, home maintenance, moving
and more.
Special Needs
Other arrangements may be made for people with special needs to
receive food from the Food Bank. Call for more information
Salvation Army – Richmond Corps
Weekly Free Community Lunch
604-277-2424
8280 Gilbert Road, Richmond, BC V7C 3W7
Email: [email protected] • www.salvationarmyrichmond.org
A free meal is offered every Thursday at 12:30pm (except during the
summer months). Meals are prepared and served by volunteers. All are
welcome.
St. Alban’s Anglican Church
Weekly Free Community Meal
604-278-2770
7260 St. Alban’s Road, Richmond, BC V6Y 2K3
Email: [email protected] • www.stalbansrichmond.org
Provides a free meal on Tuesdays at 5:30pm. All are welcome. Runs
September through the end of June.
PERSONAL SAFETY AND COMMUNICATION
Canadian MedicAlert Foundation
416-696-0267
1-800-668-1507
800 - 2005 Sheppard Avenue East, Toronto, ON M2J 5B4
Email: [email protected] • www.medicalert.ca
The only ID that’s backed by a 24-hr Emergency Hotline. The Hotline
saves lives by providing EMS with access to the member’s medical
information in five seconds. Loved ones will be notified when the
hotline is called. Founded by doctors and recommended by doctors,
pharmacists, and health professionals for Canadians with a medical
condition, taking medication, or have implants and devices that should be
known in a medical emergency.
St. John Ambulance – Richmond
604-207-2032
1-866-321-2651
120 - 6851 Elmbridge Way, Richmond, BC V7C4N1
Email: [email protected] •www.sja.ca/bc
Enables the community to improve their health, safety, and quality of life
by providing first aid training and community patient care services. Also
carries a wide variety of first aid kits, AED, equipment and supplies that
exceed government and industry standards. The kits enable individuals to
handle accidents and injuries at home, work and play. Please contact for
more information about courses, first aid kits and supplies.
Philips Lifeline (Formerly Providence Lifeline) 416-445-3387
Email: [email protected] • www.lifeline.ca
1-800-543-3546
In partnership with Providence Health Care and Vancouver Coastal Health,
Lifeline is an easy-to-use medical alert service that enables individuals
to summon help any time without having to speak. Simply press the
Personal Help Button and a trained Personal Response Centre Associate
will ensure quick assistance. Trusted by hospitals, doctors and professional
caregivers and provides peace of mind and safety. Serves all of Vancouver,
Richmond, North Vancouver, and West Vancouver.
HOME REPAIRS
Richmond Society for Community Living
604-279-7040
Email: [email protected] • www.rscl.org
Committed to the provision of services for individuals with developmental
disabilities. Fundamental is the belief that each individual has the right to
services which will enable him or her to participate, to the greatest extent
possible, in the same activities of everyday life as a non-disabled peer.
28
604-241-4113
Nutritious Recipe Demonstrations
Provides demonstrations of recipes based on seasonal vegetables
and staple foods that are available at the Food Bank during
distribution times.
Senior Citizens’ Repair Service
604-529-1100
105 - 1658 Foster’s Way • Richmond, BC V3M 6S6
Makes repairs and renovations around the house for seniors and people
with disabilities. Assists with plumbing, electrical, tiling, carpentry, painting,
handyperson jobs, furnace cleaning, and gas fireplace cleaning. Serves the
Greater Vancouver area at $30/hour for labour and $35 for travel time. Call
for an estimate. Hours are 9am to 12 noon Monday to Friday.
– Richmond Better at Home
– Light Housekeeping
604-279-7021
This service, offered in partnership with Nurse Next Door, helps seniors
with house cleaning tasks that they are not able to manage themselves,
with an aim to maintaining their independency at home. There is a fee
for the service, with subsidies available for low-income clients.
VOLUNTEER ASSISTANCE
– Seniors Information & Referral
604-279-7020
Trained volunteers provide free information and referral regarding
community services for seniors ages 55 and older. Assists seniors in
navigating through government systems and in filling out application
forms. Topics include pensions, income tax, citizenship and permanent
residency, medical plan, PharmaCare, legal resources, housing, shelter
aid for renters, and more. Service is accessible in a variety of language
depending on the availability of volunteers. The Seniors Information
Line is available to answer questions about benefits and entitlements.
To make an appointment with a volunteer Seniors Information &
Referral Counsellor or to contact the Seniors Information Line, call 604279-7020, 9am to 4pm, Monday-Friday. Appointments are available
at the Volunteer Richmond office (Caring Place, 190-7000 Minoru
Boulevard) and at the South Arm United Church (11051 No. 3 Road). To
make an appointment, you must first contact the Volunteer Richmond
office.
SHOPPING SERVICES
– Volunteer Shopping Program
604-279-7020
Works in partnership with Vancouver Coastal Health Richmond to
provide shopping assistance for seniors and others with chronic health
problems. The Shop-by-Phone service is for those who cannot shop for
their groceries. Assist Continuing Health clients with group shopping or
in-person shopping.
FINANCIAL AND TAX SERVICES
Canada Revenue Agency
1-800-267-6999
www.cra-arc.gc.ca
TDD: 1-800-665-0354
Administers tax laws for the Government of Canada and for most
provinces and territories. Looks after social and economic benefit and
incentive programs delivered through the tax system. See website
for programs offered to aboriginal people, people with disabilities,
families, and individuals.
2014 2015
Goods and Services Tax/Harmonized
Sales Tax (GST/HST) Credit
1-800-959-1953
A tax-free quarterly payment that helps individuals and families
with low or modest incomes offset all or part of the GST or HST
that they pay.
Individual Income Tax Enquiries
1-800-959-8281
Automated service is available 24 hours a day, 7 days a week.
Telephone agents are available Monday to Friday (except
holidays) from 8:15am to 5:00pm. Provides tax information on
individuals and trusts, including personal income tax returns,
installments, RRSPs, and the Working Income Tax Benefit.
Surrey Tax Services Office
1-800-959-8281
TDD: 1-800-665-0354
9755 King George Boulevard, Surrey, BC V3T 5E1
This is the mailing address for income tax returns and to apply for
GST/HST credit. Office hours are Mondays to Fridays, 8:15am to
5:00pm. Call for an appointment.
Financial Assistance for Seniors
(Government Programs)
1-800-622-6232
TDD: 1-800-926-9105
www.canadabenefits.gc.ca
Offers financial assistance
programs and benefits for seniors from the governments of Canada and
BC. Visit website for information and application forms.
1-800-277-9914
TDD: 1-800-255-4786
Allowance
PO Box 1177, Station CSC Victoria V8W 2V2
A monthly benefit for low-income seniors whose spouse or commonlaw partner is eligible for, or currently receiving, the Old Age Security
pension and the Guaranteed Income Supplement. Delivered by Service
Canada on behalf of Human Resources and Skills Development Canada.
See website for eligibility and how to apply.
Allowance for the Survivor
1-800-277-9914
TDD: 1-800-255-4786
Provides a monthly non-taxable benefit to low-income widowed
spouses who are not yet eligible for the Old Age Security pension.
Delivered by Service Canada on behalf of Human Resources and
Skills Development Canada.
Assisted Living
250-952-1369
2-2, 1515 Blanshard Street, Victoria, BC V8W 3C8
1-866-714-3378
Email: [email protected] • www.health.gov.bc.ca/assisted/
Provides housing, hospitality services, and assistance services for
adults who can live independently but require regular assistance with
daily activities, usually because of age, illness or disabilities.
1-866-866-0800
Bus Pass Program
PO Box 9985 Stn Prov Govt, Victoria, BC V8W 9R6
www.sd.gov.bc.ca/programs/bus-pass.html
Offers a low cost, annual bus pass for any scheduled BC Transit
or Translink routes. Available to low-income seniors and provincial
persons with disabilities clients. To be eligible, one must be:
receiving Federal Old Age Security and Guaranteed Income
Supplement or receiving Spouse’s Allowance to Old Age Security,
over 65 years of age (would qualify for OAS and GIS except
having less than 10 years residency in Canada), receiving Income
Assistance, or receiving Income Assistance for persons with
disabilities. The bus pass is provided for a fee of $45 per year and is
valid for one calendar year.
Canada Pension Plan - CPP
1-800-277-9914
TDD: 1-800-255-4786
PO Box 1177 Station CSC, Victoria, BC V8W 2V2
Provides a monthly taxable benefit to retired contributors. Delivered
by Service Canada on behalf of Human Resources and Skills
Development Canada.
Canadian Government Annuities (CGA)
1-800-561-7922
PO Box 12,000, Bathurst, NB E2A 4T6
Administers contracts on behalf of individuals who have contributed
towards the purchase of an annuity either on their own or through
their employers as part of a pension plan.
604-683-7151
1-800-663-7100
Fair Pharmacare
Provides financial assistance to BC residents for eligible prescription
drugs and medical supplies based on their net income. There is
no charge to register and there are no premiums to pay. Coverage
begins immediately if registration is done by phone or online.
Guaranteed Income Supplement - GIS
1-800-277-9914
TDD: 1-800-255-4786
PO Box 1177, Station CSC, Victoria, BC V8W 2V2
Provides a monthly non-taxable benefit to low-income Old Age
Security recipients living in Canada.
Independent Living BC
604-433-1711
1701 - 4555 Kingsway, Burnaby, BC V5H 4V8
1-866-465-6873
www.bchousing.org/Initiatives/Creating/ILBC
Helps seniors and persons with disabilities live independently in
affordable, self-contained housing. Bridges the gap between home
care and residential care for those who need some assistance,
but do not want or need 24-hour professional nursing care. Offers
accommodation, hospitality services, and personal care services.
A grassroots organization run by & for people with disabilities
Supports Independent Living (IL)
Provides specialized information on relevant resources
Skills Development, Recreation, Employment & Education
Accessible Parking Permit for Persons with Disabilities
29
2014 2015
1-800-454-8731
International Benefits
Service Canada, Ottawa, ON K1A 0L4
TDD: 1-800-255-4786
Provides retirement, disability, or survivor benefits to eligible
individuals who have lived or worked in another country, or the
surviving spouse, common-law partner, or children of eligible
individuals who have lived or worked in another country.
604-683-7151
1-800-663-7100
Premium Assistance
Provides low-income individuals with subsidies that cover the full
or partial cost of BC’s Medical Services Plan. Available to Canadian
citizens or holders of permanent resident status who have held that
status and been resident in Canada for the past 12 consecutive
months. There are two premium assistances: regular premium
assistance and temporary premium assistance.
1-800-277-9914
TDD: 1-800-255-4786
Old Age Security - OAS
PO Box 1177 Station CSC, Victoria, BC V8W 2V2
A monthly benefit available to Canadians 65 years of age or older
who meet the Canadian legal status and residence requirements.
Delivered by Service Canada on behalf of Human Resources and
Skills Development Canada. Please apply to receive benefits.
Property Tax Deferment Program
604-660-2421
1-800-663-7867
PO Box 9475, Stn Prov Govt, Victoria, BC V8W 9W6
Assists qualifying homeowners in BC in paying the annual property
taxes on their principal residences. The programs are: the Regular
Program for property owners who are 55 years or older, a surviving
spouse or a person with disabilities as defined by regulation, and
the Family with Children Program for property owners financially
supporting a child who is under the age of 18.
Senior’s Supplement (Province of BC)
1-866-866-0800
BO Prov 9950 Stn Prov Govt, Victoria, BC V8W 9R3
A monthly payment that ensures a conditionally guaranteed
income level for BC residents receiving federal Old Age Security
and Guaranteed Income Supplement or federal Allowances. If the
income level of an eligible senior falls below the level guaranteed
by the province, the supplement makes up the difference. The
maximum monthly supplement will be $49.30 for single seniors
and $120.50 for senior couples and is paid automatically to eligible
recipients.
Shelter Aid For Elderly Renters (SAFER)
Service Canada Centre (Richmond)
Compassionate Care Benefits
www.servicecanada.gc.ca/eng/ei/faq/faq_compassionate_care_
individuals.shtml
May be paid, for up to six weeks, to those who must be absent
from work to provide care or support to a family member who is
at risk of dying within 26 weeks. Individuals must show that their
regular weekly earnings have decreased by more than 40% and have
accumulated more than 600 insured hours in the last 52 weeks or
since the start of their claim. See online for definitions, forms, and
application processing times.
Employment Insurance (EI)
www.servicecanada.gc.ca/eng/sc/ei/index.shtml
Provides temporary income support to those who are between jobs,
cannot work for reasons of sickness, childbirth, or parenting, or who
are providing care or support to a family member who is gravely ill
with a significant risk of death.
Ministry of Social Development
– Richmond Employment and
Assistance Centre
2 FOR 1
ADMISSION WITH
YOUR SENIORS
DIRECTORY!
WORLD SINGS CHRISTMAS
December 13, 7:30 pm
December 14, 3:00 pm
604-660-2421
1-866-866-0800
Email: [email protected] • www.gov.bc.ca/hsd
Focuses on the customer by transforming the delivery of services, using
effective and outcome-based practices, and working in collaboration
with ministries, other levels of government and business, community
and service organizations so BC residents can achieve their social and
economic potential.
Brigid
B
r
Coult, Chorus Conductor • James Malmberg, Orchestra Conductor
November 22, 7:30 pm
Richmond Pentecostal Church
604-273-6431
1-800-622-6232
TDD: 1-800-926-9105
350 - 5611 Cooney Road, Richmond, BC V6X 3J6
Services offered by this branch include disability benefits, employment
insurance, labour market information and social insurance number
applications. For job searches, see www.jobbank.gc.ca. Open Monday to
Friday, 8:30am to 4:00pm.
Richmond Orchestra & Chorus
R
FROM RUSSIA WITH LOVE
604-433-2218
101 – 4555 Kingsway, Burnaby, BC V5H 4V8
1-800-257-7756
www.bchousing.org/Initiatives/Providing/SAFER
Helps make rents affordable for BC seniors with low to moderate
incomes. Provides monthly cash payments to subsidize rents for
eligible BC residents who are age 60 or over and who pay rent
for their homes. Provides subsidies to more than 16,000 senior
households renting apartments in the private market, including
singles, couples and people sharing a unit.
Concert Season 2014/2015
RISING STARS
February 21, 7:30 pm
MISSA GAIA
BEETHOVEN’S SIXTH
May 2, 7:30 pm
OPERATIC GEMS
June 6, 7:30 pm
March 14, 7:30 pm
Fraserview Mennonite Brethren Church
Fraserview Mennonite Brethren Church
featuring the ROCA Orchestra
featuring the ROCA Chorus
FULL SEASON PACKAGE (6 CONCERTS): ADULTS $90 SENIOR/STUDENT $75 • ORCHESTRA SEASON PACKAGE (4 CONCERTS): ADULTS $60 SENIOR/STUDENT $50 • CHORUS SEASON PACKAGE (3 CONCERTS):
ADULTS $45 SENIOR/STUDENT $37.50 • TICKETS AVAILABLE AT THE DOOR OR IN ADVANCE AT LONG & MCQUADE, 6760 NO. 3 RD., RMD., 604-270-3622 OR AT THE ROCA OFFICE, 604-276-2747 OR ONLINE AT WWW.ROCA.CA
FOR MORE INFO EMAIL [email protected] OR VISIT WWW.ROCA.CA
30
2014 2015
Richmond Funeral Home:
a special place to remember
You are unique. Your loved ones are unique. So at your time of
need or when planning ahead, rely on our specialists to provide
everything you need to create a one-of-a-kind remembrance.
Call us today for a FREE Planning Kit
604-273-3748
richmondfuneral.ca
Richmond
Funeral Home
by Arbor Memorial
8420 Cambie Road, Richmond
Arbor Memorial Inc.
Family
Proudly
2014/2015 RICHMOND
S E NOwned.
IORS D
I R E C TCanadian.
ORY
31
2014 2015
BC Employment and Assistance
www.hsd.gov.bc.ca/bcea.htm
Assists BC residents by moving them from income assistance to
employment, and providing income assistance to those who are
unable to fully participate in the workforce. People with disabilities
who can work are supported by specialized employment programs.
Applicants are expected to look for work before they receive
assistance and people receiving income assistance are expected
to complete an Employment Plan, seek work, and participate in
employment programs.
Employment Program for Persons with Disabilities (EPPD)
www.gov.bc.ca/meia/online_resource/employment_strategy_for_
persons_with_disabilities/
Provides specialized services to help individuals with disabilities
participate in their communities, pursue their employment goals,
increase their self-reliance, and build skills and experience to achieve
their economic and social potential to the fullest extent possible.
Self Serve Assessment and Application Tool
www.weborientation.gov.bc.ca
For those who are considering applying for BC Employment and
Income Assistance. Learn about the process of applying for income
assistance and the eligibility requirements. Offers a rough estimate
of how much assistance you might be eligible for each month.
Ministry of Finance
250-387-3751
PO BOX 9417 Stn Prov Govt, Victoria, BC V8W 9V1
www.gov.bc.ca/fin/
Provides fiscal policies and regulatory frameworks to support a strong
provincial economy and the sustainable delivery of services to British
Columbians.
Fuel Tax Refund Program for Persons
with Disabilities
1-877-388-4440
PO Box 9628 Stn Prov Govt, Victoria, BC V8W 9N6
www.sbr.gov.bc.ca/business/Consumer_Taxes/MotorFuelTax_
CarbonTax/mft_ct.htm
Persons with certain physical disabilities are eligible for a refund of
motor fuel tax. The maximum allowable refund per year is $500. To
be eligible, the applicant must be at least 16 years old, a registered
owner or lease of a motor vehicle and must a person with disabilities
as defined in the Motor Fuel Tax Act. Visit the website to apply.
Home Owner Grants
250-356-8904
PO Box 9991 Stn Prov Govt, Victoria, BC V8W 9R7 1-888-355-2700
www.sbr.gov.bc.ca/individuals/Property_Taxes/Home_Owner_Grant/
hog.htm
Reduces the cost of residential property tax. Applies to taxes paid
by BC residents to their municipality or to the Surveyor of Taxes for
rural areas. Available to Canadian citizens or holder of permanent
residency status, who live in BC, and occupy the home as their
principal residence. Also available to some low-income individuals
and veterans who may not have qualified previously. Visit the
website to apply.
Property Tax Deferment Program
604-660-2421
1-800-663-7867
PO Box 9475 Stn Prov Govt, Victoria , BC V8W 9W6
www.sbr.gov.bc.ca/individuals/Property_Taxes/Property_Tax_
Deferment/ptd.htm
A low-interest loan program that assists qualifying homeowners in
BC in paying the annual property taxes on their principal residences.
There are two programs: the Regular Program and the Family with
Children Program. Visit the website to apply.
32
Chinese Cultural Centre of
Greater Vancouver – Income Tax Clinic
604-658-8850
50 East Pender Street, Vancouver, BC V6A 3V6
Email: [email protected] • www.cccvan.com
For seniors and low-income individuals. Held every year during tax
season in March and April. Sign up in early February. Service in Chinese
and English. There is no fee for this service, but donations are accepted.
Please call for dates and times.
– Income Tax Clinic
604-238-8450
Provides free income tax appointments during March and April for those
aged 55 or older with an annual income of $30,000 or less. Volunteers
who help complete income tax forms are trained by the Revenue Canada
volunteer income tax program.
Richmond Multicultural Community
Services – Income Tax Clinics
604-279-7160
Email: [email protected] • www.rmcs.bc.ca
Services are provided by trained volunteers to families, seniors,
newcomers, and low-income individuals. Runs from March to April.
GOVERNMENT LISTINGS
MUNICIPAL GOVERNMENT
City of Richmond
604-276-4000
6911 No. 3 Road, Richmond, BC V6Y 2C1
Email: [email protected] • www.richmond.ca
Carries out Richmond’s emergency programs, archives, garbage and
recycling programs, compost demonstration garden, leisure services,
special needs services, and economic development programs.
604-276-4123
Mayor’s Office
www.richmond.ca/contact/departments/council.htm
Richmond’s mayor is Malcolm Brodie.
Richmond Fire - Rescue
604-278-5131
6960 Gilbert Road (until December 2014), Richmond, BC
6931 Granville Street (after December 2014), Richmond, BC
Email: [email protected] • www.richmond.ca/fire
Provides Emergency Fire and Rescue Services; Fire and Life Safety
Education; and Fire Inspection Services. Works in partnership with other
primary emergency 9-1-1 service providers. Believes in delivering services
through an approach that balances prevention, education and emergency
response.
Richmond Seniors Advisory Committee
(RSAC)
604-276-4390
6911 No. 3 Rd., Richmond, BC V6Y 2C1
Email: Sean Davies at [email protected]
Considers and evaluates issues referred by City Council, initiates studies
on matters of concern to seniors, and makes recommendations to the
Council. Acts as a resource and provides advice on issues regarding
Richmond seniors.
2014 2015
PROVINCIAL GOVERNMENT
FEDERAL GOVERNMENT
BC Vital Statistics Agency
604-660-2937
1-888-876-1633
250 - 605 Robson Street, Vancouver, BC V6B 5J3
www.vs.gov.bc.ca
Provides information to help register and order certificates for birth,
death, or marriage. Website provides information on services such as
legal change of name, adoptions, genealogical services, and search of
wills and registry. Certificates can be ordered online or by calling the tollfree number.
Ministry of Community, Sport and
Cultural Development
250-356-9005
PO Box 9820 Stn Prov Govt, Victoria, BC V8W 9W3
www.cscd.gov.bc.ca/sport
Provincial government funding for sport is generally targeted to
province-wide sport and multi-sport organizations. To find out about
Richmond sport clubs, visit www.sportbc.com. Many sport and recreation
organizations also have programs that have free, assistance with or
reduced fees for low-income families. Community clubs seeking funding
may be eligible for gaming revenues. For more information or to apply,
visit www.gaming.gov.bc.ca.
MLA for Richmond – Steveston: John Yap
604-241-8452
115 - 4011 Bayview Street, Richmond, BC V7E 0A4
Email: [email protected] • www.johnyapmla.bc.ca
MLA for Richmond Centre:
Honourable Teresa Wat
604-775-0754
300 – 8120 Granville Avenue, Richmond, BC V6Y 1P3
Email: [email protected] • www.teresawat.ca
Honourable Teresa Wat is also Minister of International Trade and Minister
Responsible for Asia Pacific Strategy and Multiculturalism.
MLA for Richmond East: Linda Reid
604-775-0891
130 - 8040 Garden City Road, Richmond, BC V6Y 2N9
Email: [email protected] • www.lindareidmla.bc.ca
Service BC
604-660-2421
1-800-663-7867
TDD: 604-775-0303
Email: [email protected] • www.servicebc.gov.bc.ca
Provides information on government services and BC. Delivers programs
and services to residents, businesses and visitors in person, online, and
over the phone. Operates a call centre that provides toll-free access to
basic government information on behalf of ministries, Crown Corporation,
and public agencies. Hours of operation are 7:30am to 5:00pm, Monday
through Friday.
Government of Canada - Information
1-800-622-6232
Service Canada
TDD: 1-800-926-9105
Ottawa, ON K1A 0J9 •www.canada.ca
Provides the primary telephone access point for information on the
Government of Canada, its programs, services, new initiatives, products,
and information on Canada. Bilingual information officers answer
questions and direct callers to experts in government departments.
Officers are available Monday to Friday, 8:00am to 8:00pm, EST.
MP for Delta & Richmond East:
Hon. Kerry-Lynne D. Findlay
604-940-8040
202 - 5000 Bridge Street, Delta, BC V4K 2K4
Email: [email protected] • www.kerrylynnefindlaymp.ca
Contact Ms. Findlay at her local constituency office or write to her,
postage free, at Room 650 La Promenade, House of Commons, Ottawa,
ON K1A 0A6. For more information on the House of Commons, see
www.parl.gc.ca.
MP for Richmond: Hon. Alice Wong
604-775-5790
360 - 5951 No. 3 Road, Richmond, BC V6X 2E3
1-877-775-5790
Email: [email protected] • www.alicewong.ca
Contact Ms. Wong at her local constituency office or write to her, postage
free, at Room 112 House of Commons, Ottawa, ON K1A 0A6. For more
information on the House of Commons, see www.parl.gc.ca.
Richmond Passport Office
1-800-567-6868
TDD: 1-866-255-7655
310 - 5611 Cooney Road Richmond, BC V6X 3J6
www.ppt.gc.ca
Offers English services only. Office hours are from 8:30am to 5:30pm,
Monday to Friday. Passport pickup service is not available. Passports
are mailed to the applicant. Website provides instructions on how to
fill out application forms for Canadians and Non-Canadians. Questions
regarding certificates of identity and travel documents should be directed
to the service location in Gatineau, Quebec.
Veterans Affairs Canada
1-866-522-2122
900 - 605 Robson Street, Vancouver, BC V6B 5G4
Email: [email protected] • www.vac-acc.gc.ca
Provides disability pensions, economic support, allowances, and
health care benefits to qualified veterans and certain civilians,
as well as to their dependants or survivors. Call for counselling
or information about the benefits available and eligibility
requirements.
CRISIS LINES • NOVA TRANSITION HOUSE • COUNSELING
OUTREACH & ADVOCACY • COMMUNITY ENGAGEMENT
ALL SERVICES ARE FREE AND CONFIDENTIAL
WWW.CHIMOSERVICES.COM • 604.279.7077
CRISIS, TRANSITION, EDUCATION
33
2014 2015
TRANSPORTATION SERVICES
Bus Pass Program
– Community Leisure Transportation
1-866-866-0800
PO Box 9985 Stn Prov Govt, Victoria, BC V8W 9R6
Email: [email protected] • www.mhr.gov.bc.ca/programs
An annual pass for public transit systems available to eligible persons.
Applicants must apply every year and the cost is $45 annually. Individuals
may purchase the pass if they are: (1) Receiving Federal Guaranteed Income
Supplement, or the Federal Allowance, or the Allowance for the Survivor, (2)
Ineligible for the benefits listed above because they have not lived in Canada
for 10 years, (3) Age 60 - 64 and receiving Income Assistance, or (4) Age 18 64 and receiving Persons with Disability assistance from the Ministry of Social
Development and Social Innovation, (5) Age 18 - 64, living on a First Nations
reserve and receiving disability assistance from the band office, or (6) Age 60
- 64, living on a First Nations reserve and receiving assistance from the band
office. This is a program of the BC Ministry of Social Development and Social
Innovation. Call or email for more information.
Freemasons Volunteer Driver Program
604-872-2034
2576 Ash Street, Vancouver, BC V5Z 2Z4
A free transportation service available for people diagnosed with cancer,
to and from treatments only. Call 24 hours in advance to arrange for
transportation. Hours are 7:00am to 5:00pm, Monday to Friday. Service is
available in Richmond, Vancouver, Burnaby, and New Westminster.
Insurance Corporation of British
Columbia (ICBC) – Richmond
604-661-2800
1-800-663-3051
151 West Esplanade • North Vancouver, BC V7M 3H9
www.icbc.com
Provides universal auto insurance for motorists in BC. Also responsible for
driver licensing, and vehicle licensing, and registration.
Disability Discount
604-661-2800
1-800-663-3051
www.icbc.com/autoplan/costs/Pages/Discounts-and-savings.aspx
Persons with disabilities may qualify for a 25% discount on Basic
Autoplan. Applicants must be qualified for the BC government Fuel
Tax Refund Program for Persons with Disabilities. Visit the website for
more information.
Seniors’ Discount
604-661-2800
1-800-663-3051
www.icbc.com/autoplan/costs/Pages/Discounts-and-savings.aspx
Individuals who are 65 or older and drive their vehicle for pleasure
use only may be eligible for a 25% discount on Basic Autoplan. Both
the vehicle owner and the principal operator must be 65 or older
to qualify and the rate class may need to be changed. Speak to an
Autoplan broker for more information.
Jack Bell Foundation
604-879-7433
700 West 57th Avenue, Vancouver, BC V6P 1S1 1-888-380-7433
Email: [email protected] • www.thejackbellfoundation.org
Runs Canada’s only large-scale public ride-sharing program. Operates
over 100 vehicles in its public fleet and facilitates ride-sharing using an
online database.
Ride-Share Program
604-661-2800
Email: [email protected] • www.ride-share.com 1-800-663-3051
Individuals who are 65 or older and drive their vehicle for pleasure use
only may be eligible for a 25% discount on Basic Autoplan. Both the
vehicle owner and the principal operator must be 65 or older to qualify
and the rate class may need to be changed. Speak to an Autoplan broker
34
604-238-8456
The Community Leisure Transportation (CLT) program provides an
affordable transportation option for community organizations. Offering a
fleet of buses accommodating 16 to 22 passengers, the service ensures
access to seniors, youth, persons with disabilities and all other Richmond
residents to programs, services and special events offered in the
community. For community groups bookings only.
– Richmond Better at Home – Transportation
604-279-7021
Screened volunteer drivers transport clients to and from medical
appointments, recreational activities community events, and more. While
the service primarily operates within Richmond, drivers can also take
clients to medical appointments in Vancouver. There is a fee for each ride,
with subsidies available for low-income clients.
Social Planning and Research Council
of British Columbia (SPARC BC)
604-718-8520
1-888-718-7794
4445 Norfolk Street, Burnaby, BC V5G 0A7
Email: [email protected] • www.sparc.bc.ca
Works with communities to build a just and healthy society. Experienced
in research, advocacy, and social policy in areas of income security,
accessibility, and community development. Offers connections to
other social planning organizations in BC, knowledge of community
development issues, and strategies for building successful relationships
with local governments and non-profit organizations.
Parking Permit Program for
People with Disabilities
604-718-7744
1-888-718-7794
Issues parking permits for people with disabilities in BC. Visit website
for online application form.
TransLink
604-453-4490
1600 - 4720 Kingsway, Burnaby, BC V5H 4N2
www.translink.ca
Acts as Metro Vancouver’s regional transportation authority. Responsible
for regional transit, cycling, and commuting options as well as AirCare
and Intelligent Transportation System programs. Committed to creating
a transportation system for a sustainable region. Shares responsibility for
the Major Road Network (MRN) and regional cycling with municipalities in
Metro Vancouver.
HandyCard
778-452-2860
700 – 287 Nelson’s Court, New Westminster, BC V3L 0E7
www.translink.ca/en/Rider-Guide/Accessible-Transit/HandyCard.aspx
Allows people with a permanent physical or cognitive disability to
travel at concession rates on most public transit. Attendants who
help HandyCard holders can travel free. With a HandyCard, Taxi
Saver coupons can be purchased, which offer reduced rates for taxi
rides. HandyCards cannot be used on HandyDART transit trips.
Application forms are available online.
HandyDART
604-575-6600
700 – 287 Nelson’s Court, New Westminster, BC V3L0E7
www.translink.ca/en/Rider-Guide/Accessible-Transit/HandyDART.aspx
A door-to-door shared-ride service that uses specially-equipped
vehicles designed to carry passengers with physical or cognitive
disabilities who need assistance to use public transit. Registration
is required. To register, phone the office or visit the website for an
application form. Offers two types of trips: subscription and casual.
2014 2015
Richmond’s
community
shopping centre.
Lansdowne Centre is proud to serve the Richmond community with 120+
shops & services, ample parking and frequent community and cultural events.
Lansdowne Centre: unique stores, great people.
5300 No. 3 Road in Richmond
• Lansdowne Canada Line
Station
lansdowne-centre.com
604
270• Customer
1344 Service: 604-270-1344
Find
us
at
lansdowne-centre.com
and
on
Facebook
& Twitter. in Richmond
Lansdowne Canada Line Station 5300 No. 3 Road & Alderbridge
35
2014 2015
Lost & Found
604-953-3334
Stadium Sky Train Station, 590 Beatty Street Vancouver, BC V6B 2L3
www.translink.ca/en/Customer-Service/Lost-and-Found.aspx
Open Monday to Friday, from 8:30am to 5:00pm. Visit the website
to report a lost item.
778-452-2860
Taxi Saver
www.translink.ca/en/Rider-Guide/Accessible-Transit/HandyCard.aspx
A supplementary service to HandyDART available for people with
permanent disabilities who have a HandyCard.
Transit Information
604-953-3333
www.translink.ca
Call for bus, SeaBus, and SkyTrain fares, routes, and schedules.
Available seven days a week, between 6:30am and 11:30pm.
Website provides a trip planner and transit maps.
HOUSING AND ACCOMMODATION
Vancouver Coastal Health - Richmond
– Home Health Long Term Care Facilities
604-278-3361
www.vch.ca
Offers 24-hour care and supervision by a team of health professionals
for adults who can no longer live independently. To be admitted, a
person must meet the criteria for complex care. The waiting period
is approximately six months. There are five complex care homes in
Richmond.
Courtyard Gardens
604-273-1225
– Assisted Living and Complex Care Residence
7051 Moffat Road, Richmond, BC V6Y 3W2
Email: [email protected] • www.courtyardgardens.ca
Assisted Living Apartments include 107 apartments, 66 of which are
subsidized program by the Vancouver Coastal Health Authority. For
more information about the subsidized apartments and eligibility,
contact Richmond Health Services at 604-278-3361. Also offers
a furnished Respite/Vacation Suite for private pay. The Enhanced
Assisted Living Residence offers 31 Complex Care private pay suites,
including 24-hour nursing care.
Fraserview Intermediate Care Lodge
604-244-5300
Minoru Residence
6111 Minoru Boulevard, Richmond, BC V6Y 1Y4
Provides 24-hour professional nursing care, together with regular
medical supervision for individuals who have a high level of need for
care. Houses 250 beds with 239 extended care beds, 10 Transitional
Care Unit beds, and 1 respite bed.
Seniors Real Estate Specialists®
Martin Dash and Carmen McCracken of RE/MAX Westcoast are
specially qualified to address the real estate needs of older individuals
in our community.
Official Designation
Team Dash brings knowledge, experience and compassion when
addressing and dealing with seniors’ issues and are proud to hold the
SRES® designation awarded by the National Association of REALTORS®.
Helping seniors and their families move forward with
later-in-life real estate services.
This communication is not intended to cause or induce breach of an existing Brokerage Agreement or Buyer Agency Contract.
36
604-274-3510
9580 Williams Road, Richmond, BC V7A 1H2
Provides 24-hour daily care and supervision by health care
professionals for adults who are unable to care for themselves. There
are regular outings and an active Resident Family Council. To live
in this care home, apply directly to Fraserview or be referred by
Richmond Health Services Home Health at 604-278-3361.
2014 2015
Pinegrove Place
604-278-1296
11331 Mellis Drive, Richmond, BC V6X 1L8
Provides residential care with 75 beds, which include a Special Care
Unit. Programs are designed to enhance the lives of the residents.
To be eligible, a referral is needed by Richmond Continuing Health
Services at 604-278-3361.
Richmond Lions Manor
604-675-2590
9020 Bridgeport Road, Richmond, BC V6X 1S1
www.vch.ca/EN/find_locations/find_locations/?&site_id=136
A 93-bed residential care with a 25-bed special care unit
with knowledgeable staff, including a dietician, social worker,
occupational therapist, physiotherapist, volunteer coordinator, music
therapist, and chaplain. 24-hour nursing care and leisure programs
are provided.
Rosewood Manor
604-271-3590
Email: [email protected] • www.rosewoodmanor.org
Provides 24-hour nursing care and supervision for 155 residents,
including a 36-bed specialized dementia care unit, 1 respite bed,
4 private pay beds and a recreation and wellness program to the
tenants of BC Housing. Ensures quality of life while promoting
individual dignity and freedom. To be eligible, a referral is needed
by Richmond Home Health Services at 604-278-3361.
Assisted Living Registrar (formerly
Office of the Assisted Living Registrar)
250-952-1369
1-866-714-3378
1515 Blanshard Street, Victoria, BC V8W 3C8
Email: [email protected] • www.health.gov.bc.ca/assisted/
Appointed by the Minister of Health to protect the health and safety of
those who live in assisted living residences. All assisted living residences
must be registered with the Office of the Assisted Living Registrar and
must meet and maintain provincial health and safety standards.
BC Housing
604-433-1711
1-800-465-6873
101 - 4555 Kingsway, Burnaby, BC V5H 4V8
Email: [email protected] • www.bchousing.org
Develops, manages, and administers a wide range of housing options
across BC.
Shelter Aid for Elderly Renters (SAFER)
604-433-2218
1-800-257-7756
www.bchousing.org/Options/Rental_market/SAFER
Helps make rent affordable for BC seniors with low to moderate
incomes. Provides monthly payments to subsidize rents for eligible
residents who are age 60 or over and pay rent.
Home Adaptations for Independence
(HAFI)
604-433-2218
1-800-257-7756
www.bchousing.org/Options/Home_Renovations
The Home Adaptations for Independence (HAFI) program provides
financial assistance to help eligible low-income seniors and people
with disabilities in BC to continue to live in the comfort of their
home. Visit website for Application Guide.
Subsidized Housing
604-433-2218
www.bchousing.org/Options/Subsidized_Housing
1-800-257-7756
Available for people with low to moderate incomes. Includes
public housing managed by BC Housing and buildings operated
by non-profit societies and housing co-operatives. Visit the website
for information on eligibility, applications, and the types of housing
available.
Tenant Services
604-433-1711
1-800-257-7756
www.bchousing.org/tenants/services
Services include a gardening program, post secondary education
grants, Tenant Activity Grants for special events in the community,
and health services. Provides a Tenant Handbook on the rights and
responsibilities of a tenant.
604-439-4159
The Housing Registry
1-800-257-7756
www.bchousing.org/Partners/H_S_Op/Tenant/Housing_Registry
A centralized database for housing providers that contains current
applicant information. Housing providers can find tenants when
housing units become available. Helps individuals and families
find affordable housing in BC. Visit the website or office for an
application form.
Canada Mortgage and Housing
Corporation (CMHC) – BC & Yukon
604-731-5733
1-800-668-2642
TDD: 1-800-309-3388
200 - 1111 West Georgia Street, Vancouver, BC V6E 4S4
www.cmhc.ca
Acts as Canada’s housing agency committed to helping Canadians
access homes, while building vibrant communities and cities. Works to
enhance Canada’s housing finance options, assists Canadians who cannot
afford housing in the private market, improves building standards and
construction, and provides policymakers with the information needed to
sustain a housing market in Canada.
Co-operative Housing Federation of BC
604-879-5111
1-866-879-5111
220 - 1651 Commercial Drive, Vancouver, BC V5L 3Y3
Email: [email protected] • www.chf.bc.ca
A co-operative association whose members are housing co-ops and
related organizations in BC. Visit the website or call for a list of housing
co-ops that are currently accepting applications. To apply, contact the
individual housing co-op directly.
Residential Tenancy Office
– Lower Mainland Office North
604-660-1020
1-800-665-8779
400 - 5021 Kingsway Avenue, Burnaby, BC V5H 4A5
Email: [email protected] • www.rto.gov.bc.ca
Provides information to landlords and tenants regarding their rights
and responsibilities as established by the Residential Tenancy Act. Aims
to improve communication between landlords and tenants and offers
dispute resolution services. Speak to an Information Officer, Monday to
Friday, from 9:00am to 4:00pm, or visit the website for information.
Seniors Services Society
604-520-6621
750 Carnarvon Street, New Westminster, BC V3M 1E7
Email: [email protected] • www.seniorsservicessociety.ca
Provides housing services such as online directory of seniors housing
in BC, housing information and referral, outreach services, and an
emergency temporary housing program for seniors who are homeless or
at risk of losing their homes. Call to inquire about eligibility for service.
Support Services serve New Westminster clients only and include
Meals on Wheels, Support Calls, Lunch Club, Dining Club, Medical
Transportation, Out and About for social activities, and information and
referral services. See the website for more information.
Housing Directory
A comprehensive directory of seniors housing in BC. See the
directory online.
Housing Services
Offers housing information and referral by providing outreach
services and an emergency temporary housing program for seniors
who are homeless or at risk of losing their homes. Services available
to seniors living in most parts of the Lower Mainland.
37
38
2014 2015
Tenants’ Resource and Advisory Centre
(TRAC)
604-255-0546
1-800-665-1185
Email: [email protected] • www.tenants.bc.ca
Provides tenants with legal education and information about residential
tenancy law through their Tenant Infoline, website, social media platforms,
multilingual resources, and legal education workshops. Offers input into
other organizations’ legal resources and trains advocates on how to best
serve clients dealing with tenancy problems. Works with the government,
media, community organizations, and the general public to promote
the legal protection of tenants and the availability of affordable rental
housing.
COUNSELLING AND SUPPORT
604-279-7077
Email: [email protected] • www.chimoservices.com
Specializes in community development and social services supporting
residents, newcomers, and refugees. Provides assistance to newcomers,
community education, crisis intervention, counselling, support groups,
and volunteer training. Services are free and confidential.
Adult Crisis and Suicide Intervention Counselling
Offers short-term crisis counselling with qualified professionals
for adults who are experiencing crises in daily living. Professional
consultations, and public and employer education seminars are also
available.
Crisis Line
604-279-7070
Provides telephone support for people in emotional distress.
Available 8:00am to 12:00am, seven days a week. Provides triage to
clients of Richmond Mental Health Emergency Services.
Neighbourhood Pro Bono Law Clinics
Practicing professionals provide legal advice to people unable to
afford a lawyer. Clinics cover family, immigration, criminal, civil, and
personal injury law.
Nova Transition House
604-270-4911
Provides safe shelter, information, emotional support, practical
assistance, education, and advocacy for women and their children
who are fleeing violence at home.
Outreach and Advocacy Services
A free and confidential advocacy service that supports people
in areas of employment, housing, income assistance and other
government benefits, family violence, pensions, disabilities, and
taxes.
Suicide Bereavement Support Groups
Bi-weekly support groups, facilitated by a professional counsellor,
for people of any age who have lost a family member or friend to
suicide.
Women’s Counsellor
604-279-7077
Individual counselling with qualified professionals and psychoeducational support groups for women who have experienced
violence in intimate relationships, including sexual assault and
childhood abuse.
S.U.C.C.E.S.S.
604-279-7180
www.success.bc.ca
Builds bridges, harvests diversity, and fosters integration through
service and advocacy. Provides assistance at all stages of the Canadian
experience. Delivers services in the areas of settlement, employment,
health, and housing as well as business, economic, community and social
development. Serves communities in the Lower Mainland, Fort St. John
and overseas in Taipei, Taiwan and Seoul, Korea.
604-270-8222
Offers help and support to those who feel lonely or in despair
because of unemployment, family conflict, problems with adapting
to local culture, or other problems. Operates seven days a week,
from 10:00am to 10:00pm. Call 604-270-8222 for the Mandarin
speaking line and 604-270-8233 for the Cantonese speaking line.
Seniors’ and Women’s Services
604-279-7180
Helps immigrants overcome cultural and language barriers and
to develop a spirit of mutual help through regular educational
workshops, social activities, field trips and community visits.
CRISIS
Chimo Community Services
Chinese Help Lines
– Mandarin & Cantonese
604-277-2424
An international Christian charitable organization devoted to helping
people in need, including families in crisis, single parents, children,
seniors, and those experiencing hunger, homelessness, addiction, and
abuse.
Advocacy Program
Assists individuals in need of help to obtain the appropriate services.
Emergency Social Services
Helps needy individuals and families with the basic needs of food
and clothing.
Fire Victim Program
Helps tenants and homeowners without home insurance replace
basic clothing, furniture, and household items lost through a fire.
VictimLINK – bc211
1-800-563-0808
TDD: 604-875-0885
Email: [email protected] • www.victimlinkbc.ca
Provides crisis support and referrals for victims of family and sexual
violence and other crimes. Also provides information on justice and
government resources, including victim services, transition houses, and
counselling services. Offers information on the justice system, federal and
provincial legislation and programs, crime prevention, safety planning,
and the Protection Orders Registry. Funded by the Ministry of Public
Safety and Solicitor General. Available 24 hours a day, 7 days a week.
CAREGIVERS
Family Caregivers’ Network Society
250-384-0408
6 – 3318 Oak Street, Victoria, BC V8X 1R1
1-877-520-3267
Email: [email protected] • www.familycaregiversnetwork.org
Provides support, education, and information to individuals who provide
unpaid care and support to adult family members or friends who live
at home or in a facility and are frail, elderly, disabled, or chronically ill.
Services include one-to-one emotional support, referral and information,
help navigating the healthcare system, caregiver support groups, resource
lending library, handouts, workshops and presentations, bi-monthly
newsletter, and comprehensive website.
Richmond Caregivers Drop-In
Support Group
604-271-3646
For caregivers providing short or long-term care to a loved one or
friend. Meetings are every Friday at 1:00pm in the Sunshine Room at the
Rosewood Manor. Complimentary tea and cookies are served. Call Gwen
at 604-271-3646 or Hilda at 604-231-1945 for more information. There is
no cost to attend, new members are welcomed.
39
2014 2015
HOSPICE AND BEREAVEMENT
BC Bereavement Helpline
ALCOHOL AND DRUGS
604-738-9950
1-877-779-2223
Box 53530, 984 West Broadway, Vancouver, BC V5Z 1K7
Email: [email protected] • www.bcbereavementhelpline.com
Dedicated to the recovery of individuals experiencing grief. Provides
telephone support to the bereaved and refers them to a support group
or agency that will meet their needs. Offers information and resources for
caregivers.
Suicide Bereavement Support Group
604-279-7077
Bi-weekly support groups, facilitated by a professional counselor, for
people who have lost a family member or friend to suicide.
Lower Mainland Grief Recovery Society
604-696-1060
2490 West 37th Avenue, Vancouver, BC V6M 1P5
Email: [email protected] • www.lmgr.ca
Supports the bereaved by helping them understand their grief. Support
programs offered three times a year in Kerrisdale, Downtown, and the
North Shore. Please see website for details.
Richmond Hospice Association
604-279-7140
www.richmondhospiceassociation.com
Provides support for people at the end of life and their families and
friends in hospitals, hospices, residential care facilities, and home
hospices. Offers bereavement support programs, drop-in and telephone
support, library resources, community education programs, and training
and support for hospice volunteers. There is a drop-in relaxation program
on Friday afternoons and a bereavement walking group on Tuesday
afternoons.
Rotary Hospice House
604-207-1212
6460 No. 4 Road, Richmond, BC V6Y 2S9
A 10-bed palliative care facility which provides support services to people
in the final stages of their terminal illnesses.
Al-Anon Alateen Family Group,
Area #81 (BC & Yukon)
604-688-1716
101 - 3680 East Hastings Street, Vancouver, BC V5K 2A9
Email: [email protected] • www.bcyukon-al-anon.org
Al-Anon is a fellowship of relatives and friends of alcoholics who share
their experience, strength, and hope in order to solve their common
problems. Alateen is a fellowship of young Al-Anon members whose lives
have been affected by someone else’s drinking. There are no dues for
membership. Call for meeting times, locations, and more information.
Alcoholics Anonymous
604-434-3933
(Vancouver District and Surrounding Areas BC)
3457 Kingsway, Vancouver, BC V5R 5L5
Email: [email protected] • www.vancouveraa.ca
A fellowship of men and women who share their experience, strength,
and hope with each other so that they may solve their common problem
and help others to recover from alcoholism. The only requirement for
membership is a desire to stop drinking.
bc211 - Alcohol and Drug Information
& Referral Service
604-660-9382
1-800-663-1441
TDD: 604-875-0885
For people needing help with any kind of substance abuse. Referrals
include treatment services, education/prevention resources, self-help
group contacts for fetal alcohol syndrome, and other addiction concerns.
Available 24 hours, 7 days a week.
Cocaine Anonymous - BC Area
604-662-8500
Email: [email protected] • www.ca-bc.org
1-866-662-8300
A fellowship of men and women who share their experience, strength,
and hope with each other so that they may solve their common problem
and help others to recover. The only requirement for membership is
a desire to stop using cocaine and all other mind-altering substances.
Meetings are held throughout the Lower Mainland.
Nar-Anon Family Groups
604-878-8844
Email: [email protected] • www.nar-anonbcregion.org
A fellowship of relatives and friends of people with a drug dependency who
meet for mutual help and support and follow the Twelve Step Program. The
only requirement for membership is that there be a problem of addiction in a
relative or a friend. Call or visit the website for meeting times.
Fraserview Int. Care Lodge was opened to serve the community in 1970.
Over the years, Fraserview has expanded its services in a caring, home-like
environment for complex care residents to promote aging in place. Most
of the 105-bed building is a single storey with a completely secured inner
courtyard with landscaping, fountain, ﬁsh pond, and heated gazebo.
Fraserview
INTERMEDIATE CARE LODGE CO. LTD.
9580 Williams Road, Richmond • 604-274-3510
40
2014 2015
DENTURES THAT FIT
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41
2014 2015
Narcotics Anonymous
604-873-1018
1-866-683-6819
RSDASC, 10991 No. 1 Road, Richmond, BC V7E 3E6
A fellowship of men and women for whom drugs have become a major
problem. Recovering addicts meet regularly to help each other stay clean.
This is a program of complete abstinence from all drugs. Please call for
meeting times and locations.
Richmond Addiction Services (RASS)
604-270-9220
200 - 7900 Alderbridge Way, Richmond, BC V6X 2A5
Email: [email protected] • www.richmondaddictions.ca
Offers counselling services for youth, families, and older adults in
Richmond. Services are confidential and free. Supports individuals and
families who are affected by their own or someone else’s substance use,
problem gambling, or other behavioural addictions. Enhances health
and wellness and emphasizes collaboration with the client’s directions for
change.
Aging Well Program
Individual counselling, outreach, and community education are
available at no cost for Richmond residents. Provides home and
community visits and works with families and caregivers.
Counselling
Offers private and confidential counselling to youth, families, and
older adults. Supports goals of harm reduction and abstinence.
Requests for clinical services are responded to within 24 hours on
weekdays and an appointment will be made to develop a plan to
address client needs. If ongoing counselling is part of that plan,
clients will be matched with a counsellor. Counselling will be
adjusted based on each client’s preferences and in response to
the previous sessions. Inquiries and requests for consultation are
welcome.
OTHER GROUPS AND SERVICES
BC Coalition of People with Disabilities
604-875-0188
(BCCPD)
TDD: 604-875-8835
204 - 456 West Broadway, Vancouver, BC V5Y 1R3
Email: [email protected] • www.bccpd.bc.ca
Represents people of all disabilities and champions disability issues
through direct services, community partnerships, advocacy, research, and
publications. Supports people with all disabilities to live with dignity and
independence and as equal and full participants in society.
Advocacy Access Program
604-872-1278
1-800-663-1278
Assists people with disabilities to apply for and appeal the denial of
provincial and federal disability benefits. Helps individuals apply for
BC Housing, offers information and referrals to disability programs,
and provides workshops for community advocates and clients.
Helen Pettipiece
AIDS & Disability Action Program
(ADAP)/Wellness & Disability Initiative
(WDI)/Health Literacy Network (HLN)
Serves people with all types of disabilities, as well as families,
caregivers, and service providers. ADAP publishes and distributes
HIV prevention information in plain language, audio, and Braille
formats. WDI provides consumer health information and research
services. HLN promotes awareness of health literacy and the
importance of accessible health information and services.
BC Centre for Elder Advocacy and
Support (BC CEAS)
Education and Workshops
Legal Programs (Elder Law Clinic and Legal Advocacy
Program)
Provide free legal advice, advocacy and representation to people
aged 55+ who are not able to access legal help due to low income
or other barriers on legal issues involving housing, debt, government
benefits, financial exploitation, guardianship/capacity, abuse/
neglect, and discrimination. Funded by the Law Foundation of BC.
Referrals are through the Seniors Abuse and Information Line (SAIL).
Seniors Abuse and Information Line (SAIL) 604-437-1940
1-866-437-1940
TTY: 604-428-3359
SAIL is a safe place for older adults, and those who care about them,
to talk to someone about situations where they feel they are being
abused or mistreated, or to receive information about elder abuse
prevention. Available 8am-8pm daily (excluding holidays).
604.341.7997
w w w. h e l e n p e t t i p i e c e . c o m
604-622-1927
Offer free training and workshops on financial literacy and elder
abuse prevention to community groups. Funded by the Province of
BC - Community Gaming Grant and the Vancouver Foundation. To
inquire or book a workshop, call the business line: 604-688-2937 or
complete the workshop request form at http://bcceas.ca/programs/
education-outreach/workshops-presentations/workshop-request/.
Enquire about my “Senior’s Discount”
42
604-688-1927
TDD: 604-428-3359
380 - 1199 West Pender Street, Vancouver, BC V6E 2R1
Email: [email protected] • www.bcceas.ca
Works to raise awareness and to prevent and respond to elder abuse and
neglect. Provides information, support, advocacy and legal representation
for older adults age 55+; and victim services for people age 50+. Offers
free financial literacy and elder abuse prevention workshops and training
for community groups.
Client Focused Real Estate
Seafair Realty
1-877-232-7400
2014 2015
604-437-1940
1-866-437-1940
TTY: 604-428-3359
Victim Services Program
www.victimlinkbc.ca
Provides information, support and referrals to people aged 50+
who are victims of abuse, including family and sexual violence. Call
the Seniors Abuse and Information Line (SAIL). Call 604-437-1940
or 1-866-437-1940 8am to 8pm daily (except holidays). Language
interpretation is available 9am to 4pm, Monday to Friday (except
holidays.).
Co-dependents Anonymous (CoDA)
604-515-5585
PO Box 306, Surrey, BC V3T 5B6
1-888-675-8325
www.codavancouver.com or www.cdrs.ca
A Twelve Step fellowship for men and women whose common purpose is
to build healthy relationships. Call for meeting information and times.
Emotions Anonymous (EA)
604-696-1020
PO Box 4784 Main Post Office, Vancouver, BC V6B 4A4
www.emotionsanonymous.org
A support group based on the Twelve-Step philosophy for people
wanting to strengthen and maintain emotional health, including
depression and/or anxiety. Publishes a Big Book available at Vancouver,
New Westminster, and Burnaby Public Libraries. Meetings are held at
several locations, call for information. Membership is not required and
meetings are free of charge.
Family Services of Greater Vancouver
– Richmond Office
604-279-7100
Email: [email protected] •www.fsgv.ca
Offers affordable counselling, education, mediation, and training to help
families, couples, individuals, and youth solve problems.
Counselling Program
604-874-2938
Provides professional counselling to families, couples, and
individuals. Fees are based on a sliding scale according to
household income and services are offered in English, Mandarin,
and Cantonese.
FSNA – Vancouver
604-681-4742
4445 Norfolk Street, Burnaby, BC V5G 0A7
An organization of retired members of the Federal Public Service, the
RCMP, the Canadian Armed Forces and Federal Judges, and their
spouses formed for the purpose of providing a voice to the Federal
Government on issues of concern. Office hours are 10:00am to 2:00pm,
Monday to Friday, excluding holidays.
Japanese Community Volunteers Association 604-687-2172
(Tonari Gumi) – Telephone Buddy & Friendly Visitation
101 - 42 West 8th Avenue, Vancouver, BC V5Y 1M7
Tonari Gumi volunteers regularly call or visit seniors who have become
isolated due to physical or mental disabilities as well as language barriers
as their companions.
604-637-3310
305 - 1985 West Broadway, Vancouver, BC V6J 4Y3
Seniors Outreach Counsellors work with seniors throughout the city to
provide information and referral, assess and determine eligibility for
financial aid for food vouchers, medical/dental requirements or housing
emergencies. They collaborate with programs and agencies such as the
West End Seniors Network, who refer seniors with complex issues. They
advocate for seniors with government agencies, for better housing, and
better care. They refer clients to JFSA home support, congregate meals
and community programs. They accompany seniors to appointments, and
to visit assisted living and long term care facilities. They work with adult
children who are the primary caregivers for their aging parents. They act
as a resource to other programs and services
For more information, please contact Joanne Haramia at 604-637-3310.
604-241-9270
130 - 10691 Shellbridge Way, Richmond, BC V6X 2W8
Email: [email protected] • www.kehilasociety.org
The Kehila Society supports four synagogues in the Richmond
community, a day school, social and educational opportunities, and a
wide range of programs and services, including wellness clinics and a
Kosher Meals on Wheels program. Hosts a weekly Seniors’ program,
inter-generational programs that bring children and seniors together,
outreach, fund-raising for local needs, an annual Community Seder, etc.
Military Family Services Program
– Family Information Line
613-995-5234
1-800-866-4546
www.familyforce.ca/sites/FIL/EN/Pages/default.aspx
A toll-free bilingual telephone service for families of Canadian military
personnel, intended to provide information as well as reassurance,
support, and referrals to other resources. Counsellors are familiar with
Canadian Forces policies and operating procedures. Available to take
calls 24/7.
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2014 2015
Problem Gambling Helpline – bc211
250-387-5311
1-888-795-6111
www.bcresponsiblegambling.ca
TTY: 604-875-0885
For people wanting help and information about problem gambling.
Referrals include counselling services, prevention resources, self-help
groups, and other community services. Funded by the Ministry of Social
Development. Available 24 hours, 7 days a week.
Problem Gambling Prevention and
Counselling Services
250-387-5311
1-888-795-6111
PO Box 9311 Stn Prov Govt, Victoria, BC V8W 9N1
www.bcresponsiblegambling.ca
Aims to promote awareness on problem gambling for the public and local
social service organizations. Provides counselling on problem gambling
for assessment, treatment, support, aftercare and follow-up. Referrals from
self, government offices, employers and other social service agencies are
accepted. Funded by the Ministry of Social Development, services are
free of charge.
Richmond Centre for Disability (RCD)
604-232-2404
100 - 5671 No. 3 Road, Richmond, BC V6X 2C7
Email: [email protected] • www.rcdrichmond.org
Offers a variety of specialized information, resources, projects, and
activities that assist people with disabilities to achieve greater control over
the decisions that affect their lives and to achieve the goal of living more
independently.
Community Access and Support Site
Provides barrier-free access to computer and assistive technology to
people with disabilities and the general public. Free Internet access.
Parking Permit for Persons with Disabilities
An authorized issuer of parking permits for individuals with
disabilities to use accessible parking spaces.
Richmond Chinese Prostate Cancer
Networking Group
604-836-6423
49 – 6600 Lucas Road (mailing only), Richmond, BC V7C 4T1
www.RichmondProstate.Blogspot.ca
One of 29 Prostate Cancer Support Groups in BC. Meets on the second
Thursday of every month from 6:00pm to 8:00pm at the Garratt Wellness
Centre (7504 Chelsea Place). Drop in and talk to others who have been
dealing with prostate cancer for weeks, months or even years. Focused
on providing help to Chinese-speaking men, but everyone is welcome.
Chinese and English interpretation provided for presentations; Mandarin,
Cantonese and English spoken in different sharing groups.
Richmond Mental Health Consumer
and Friends Society
604-675-3977
200 - 6061 No. 3 Road, Richmond, BC V6Y 2B2
Email: [email protected] • www.rcfc-society.org
Plans and oversees programs developed by mental health consumers and
friends. Offers recreational activities, volunteering opportunities, a coffee
house, and peer support for people dealing with a mental illness. Funded
by Richmond Health Services and the SMART Fund.
Peer Support Program
Supports mental health consumers in their growth and recovery
through consumers helping each other. Operating out of the
Richmond Mental Health Team office, the program provides
activities based upon consumer goals and needs. A referral is
necessary. , visit the website or call Simmy Mok at 604-675-3977
ext. 3 for more information.
44
Therapeutic Recreation
604-675-3977 x. 4
Activities include cultural and community outings, road trips,
festivals, and spectator sporting events. A doctor or mental health
professional’s referral is required. A coffee house runs on Mondays
from 10:00am to 11:00am. Call the Recreation Coordinator for more
information.
604-279-7020
Richmond Better at Home – Friendly Visiting 604-279-7021
Volunteer visitors help ensure that seniors living alone don’t have to
feel alone. Whether a client wants to watch a movie, play a game,
or simply have a conversation, the visitor will be there to offer a
listening ear and a friendly face. This is a free service offered in a
variety of languages depending on the availability of volunteers.
Richmond Senior Peer Counselling
604-279-7020
Trained volunteers, ages 55 and older, offer free individual
counselling to support their peers through difficult situations such
as new living arrangements, relationship concerns, reduced income,
bereavement, anxiety, or depression. Sessions take place at the
office, the client’s home, or other locations. Referrals are accepted
from individuals or health care providers, and are screened.
Counsellors see clients for up to 6 months, after which a referral
may be made to other services. Services are offered in a variety of
languages depending on the availability of volunteers. Funded by
Green Shield Canada.
Richmond Support Group for
the Visually Impaired
604-276-0059
A support group for the blind and visually impaired. Meets on the second
Wednesday of each month from September to June at the Japanese
Cultural Centre in the Steveston Community Centre. Meetings are from
10:00am to 12:00 noon.
Richmond Women’s Resource
Centre Association
604-279-7060
Email: [email protected] • www.richmondwomenscentre.bc.ca
Provides an environment in which all women are supported to achieve
their full potential. Services include information and referral, peer support,
a volunteer program, training services, and a resource library. Provides
English conversation classes, computer training, a single mother’s support
group, a grandmother’s support group, and more. Some programs
require membership.
Computer Training
Offers computer training according to the needs of the students.
Training provided for Microsoft Office 2010 and internet navigation.
Please call for appointment, membership is required.
Computer/Internet Access
Computers are available for all women to use at no charge. Open
Monday to Thursday, from 10:30am to 3:30pm.
English Conversation
www.richmondwomenscentre.bc.ca/help-groups/programs/12english-conversation
A program for women with English as a second language. Meets
Mondays. Membership is required.
Peer Support and Information & Referral
www.richmondwomenscentre.bc.ca/help-groups/support-groups
Volunteers listen to concerns and help find resources in the
community. Available by appointment.
2014 2015
- Pastoral Counselling
604-278-2770
7260 St. Alban’s Road, Richmond, BC V6Y 2K3
A minister is available for counselling, call to make an appointment.
QMUNITY
604-684-5307
1170 Bute Street, Vancouver, BC V6E 1Z6
1-800-566-1170
Email: [email protected] • www.qmunity.ca
BC’s Queer Resource Centre - the hub for lesbian, gay, bi, trans and
queer community programs, training, and advocacy. Delivers programs
that enhance the wellbeing of queer people and celebrate queer culture;
provides education, training, and resources on queer issues; advocates for
queer people and our communities through increased visibility, individual
support, information, and referrals.
Generations
LEGAL SERVICES
Access Pro Bono
Canadian Bar Association, BC Branch
10th Floor, 845 Cambie Street, Vancouver, BC V6B 5T3
Offers the following programs to the public.
604-684-8449
Dial-A-Law
Lawyer Referral Service
604-733-5570
163 West Pender Street, Vancouver, BC V6B 1S4
Email: [email protected] • www.wcmhn.org
Operates as a community within a community, a safe place where
members can attend a variety of self-help groups, monthly education
workshops in alternative healing, and other informative and entertaining
events in the Lower Mainland.
604-687-4680
Email: [email protected] • www.dialalaw.org 1-800-565-5297
Offers a library of free legal information prepared by lawyers to
provide practical information on legal topics in BC. Dial-a-Law
transcripts are offered in English, Chinese, and Punjabi and are
available online in digital audio format.
Developed in response to the needs of aging and older LGBTQ
people who experience barriers in accessing community support
and health care because of ageism, heterosexism, and homo/bi and
transphobia. Involves the development of programs and services,
education within the LGBTQ communities, and sensitivity training
with care providers and facilities.
West Coast Mental Health Network Society
604-482-3195
300-845 Cambie Street, Vancouver, BC V6B 4Z9 1-877-762-6664
Email: [email protected] • www.accessprobono.ca
Services are provided free of charge by volunteer lawyers. Aims to
provide legal assistance to those who cannot afford a lawyer or obtain
Legal Aid through pro bono clinics throughout BC. Provides 30-minute
appointments for legal advice. Lawyers do not represent in court.
Richmond clinics are at Chimo Community Services (604-279-7077). Call
to make an appointment.
604-687-3221
1-800-663-1919
Email: [email protected] • www.lrsbc.org
Assists the general public in finding the right lawyer. The lawyer
provides up to a half hour consultation for a $25 fee plus tax to
determine whether the caller has a legal problem. If both parties
agree to proceed, the lawyer’s regular rate applies. Hours of
operation are Monday to Friday, 8:30am to 4:30pm.
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2014 2015
– Neighbourhood Pro Bono Law Clinics
604-279-7077
Practicing professionals provide legal advice to people unable to afford a
lawyer. Clinics cover family, immigration, criminal, civil, and personal injury
law.
Community Legal Assistance Society
(CLAS)
604-685-3425
1-888-685-6222
300 - 1140 West Pender Street, Vancouver, BC V6E 4G1
www.clasbc.net
Provides legal advice and assistance. Uses and develops the law for the
benefit of people who are physically, mentally, socially, economically, or
otherwise disadvantaged or whose human rights need protection.
Law Students’ Legal Advice Society
– Greater Vancouver
604-822-5791
c/o UBC Faculty of Law, 1822 East Mall, Vancouver, BC V6T 1Z1
Email: [email protected] • www.lslap.bc.ca
Offers free legal advice and representation to low-income individuals.
Clinics throughout the Lower Mainland are run by UBC law students
assisted by lawyers. Call to book a time at a clinic. Does not give legal
advice over the phone. However, walk-in clinics and appointments are
available. Ask about services in other languages, including a clinic for
Mandarin and Cantonese speakers.
Legal Services Society
604-687-0134
201-8171 Cook Road, Richmond, BC V6Y 3T8
1-866-577-2525
Email: [email protected] • www.lss.bc.ca
Provides legal aid for people in BC who cannot afford a lawyer and are
eligible.
The People’s Law School
604-331-5400
150 - 900 Howe Street, Vancouver, BC V6Z 2M4
Email: [email protected] • www.publiclegaled.bc.ca
Provides those with particular legal needs with reliable and impartial
information about the law. Done through speakers, training workshops,
publications, theatre, and special events. Call to order publications or to
arrange for a speaker.
Public Guardian and Trustee of BC
604-660-4444
1-800-663-7867
700 - 808 West Hastings Street, Vancouver, BC V6C 3L3
Email: [email protected] • www.trustee.bc.ca
Safeguards and upholds the legal and financial interests of children.
Manages the legal, financial and personal care interests of adults needing
assistance in decision making. Administers the estates of deceased and
missing persons. Exercises quasi judicial authority in specific situations
and provides the court with reliable and independent advice when the
property or financial interests of minors, adults with legal disabilities, or
estates, are at risk.
Estate and Personal Trust Services
www.trustee.bc.ca/services/estate-and-personal-trust-services/
Pages/default.aspx
Responsible for administering the estates of deceased and missing
persons. May be named as executor in a will and may act as trustee
for a living person. Services include: Estate Administration, Personal
Trust Management, Curatorship of Missing Persons, and PGT
Educational Assistance Fund.
46
Services to Adults
604-775-1001
www.trustee.bc.ca/services/services-to-adults/Pages/default.aspx
Provides services to adults who need help managing their affairs as
well as to their families, legal representatives, the courts, and the
public. Services include: Assessments and Investigations, Health
Care Decision Making, Financial and Personal Care Management,
Review and Monitoring of Private Committees, Protective Services,
Personal Planning, and Woodlands Class Action.
Nidus Personal Planning Resource
Centre and Registry
604-408-7414
1-877-267-5552
1440 West 12th Avenue, Vancouver, BC V6H 1M8
Email: [email protected] • www.nidus.ca
Operates an online resource centre for personal planning and a registry
for planning documents. See website for information about assistance
with managing finances and/or health and personal care decisions;
learn about Representation Agreements, Enduring Powers of Attorney,
Advance Directives, and Living Wills; find free forms for Representation
Agreements. Operates a Registry for personal planning documents so
they are available when needed.
Royal Canadian Mounted Police (RCMP)
– Richmond Detachment
604-278-1212
11411 No. 5 Road, Richmond, BC V7A 4E8
www.richmond.ca/safety/police.htm
Provides all policing services for the City of Richmond, including all
federal and provincial statute enforcement, and the carrying out of various
crime prevention programs.
Block Watch
604-713-2340
www.richmond.ca/safety/police/prevention/business
A free, community-based, crime prevention program that helps
residents organize their neighborhoods to prevent crime in the
community. Neighbors work together by watching out for each
other’s property and reporting suspicious activities to the police.
City Centre Community Police Station
604-207-4761
140 - 5671 No. 3 Road, Richmond, BC V6X 2C7
Community policing and crime prevention office. Open Monday to
South Arm Community Police Station
604-713-2300
8880 Williams Road Richmond, BC V7A 1G6
Steveston Community Police Station
604-713-2323
Victim/Witness Services
604-207-4799
www.richmond.ca/safety/police/prevention/vwservices.htm
Provides crime victims, witnesses, their families, and those who are
experiencing a trauma with professional, supportive, and timely
assistance to lessen the impact of crime and trauma. Referrals are
made by the officer on scene. However, individuals can self-refer to
the program.
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7811 Granville Avenue, Richmond, BC V6Y 3E3
Tel: 604.668.6123 www.RichmondCE.ca
2014 2015
INFORMATION SERVICES
Centre Association
bc211
211
330 - 111 West Hastings Street, Vancouver, BC V6B 1H4
Email: [email protected] • www.bc211.ca
A fully accredited provider of information and referral services. An
information and referral specialist will listen to concerns, help assess
needs, and provide information on and referral to resources that can help.
Available 24 hours a day, 7 days a week and is multilingual.
Better Business Bureau of Mainland BC
604-682-2711
404 - 788 Beatty Street, Vancouver, BC V6B 2M1 1-888-803-1222
Email: [email protected] • www.bbb.org/mbc
Promotes fairness and honesty in the marketplace. Provides business
reliability reports, consumer/business dispute resolution, information
on fraud and scams, and consumer information. Helps consumers make
better decisions by reporting unbiased information on businesses.
Government of Canada - Information 1-800-622-6232
Jewish Family Service Agency-JHub Richmond 604-447-8808
212-8171 Cook Road, Richmond BC
JFSA is seeing clients at JHub Richmond and is now able to offer
services such as: Seniors counselling, information and referral services Clinical counselling for individuals, couples and familirs - Resettlement
counselling and referral for newcomers - Financial aid assessment. For
more information, please visit or contact Jhub. JFSA Seniors staff office
hours are normally Tuesdays 1 to 4pm and Thursdays 1:30 to 3:30pm.
Jhub is made possible through the generosity of the Jewish Federation of
Greater Vancouver.
Service Canada
TDD: 1-800-926-9105
Ottawa, ON K1A 0J9 • www.canada.ca
Provides the primary telephone access point for information on the
Government of Canada, its programs, services, new initiatives, products,
and information on Canada. Bilingual information officers answer
questions and direct callers to experts in government departments.
Officers are available Monday to Friday, 8:00am to 8:00pm, EST.
Japanese Community Volunteers
Association (Tonari Gumi)
604-687-2172
101 – 42 West 8th Avenue, Vancouver, BC V5Y 1M7
Provides culturally sensitive services and programs in Japanese and
English to assist seniors in need. Provides information and referral
service, applications and forms assistance, medical interpretation
and accompaniment, problem solving assistance, and senior housing
information. Also offers fitness, recreational, and educational activities.
Outreach programs include congregate meals, telephone buddies, and
friendly visitation. Also offers workshops as well as a support group for
families with members who have dementia.
Services Information & Referral Services
– Settlement Services
604-279-7165
Offers services to newcomers in 16 different languages. Provides
information on housing, settlement, adaptation, transportation, health
care, education, and employment. Also provides interpretation and
translation and helps newcomers fill out basic forms.
48
604-279-7060
110 - 7000 Minoru Boulevard • Richmond, BC V6Y 3Z5
Email: [email protected] • www.richmondwomenscentre.bc.ca
Provides an environment in which all women are supported to achieve
their full potential. Services include information and referral, peer support,
a volunteer program, training services, and a resource library. Provides
English conversation classes, computer training, a single mother’s support
group, a grandmother’s support group, and more. Membership may be
required for some programs.
Seniors Services Society
– Information and Referral
604-520-6621
750 Carnarvon Street, New Westminster, BC V3M 1E7
Email: [email protected] • www.seniorsservicessociety.ca
Provides information and referral services by telephone and in person
such as income tax preparation for low-income seniors, assistance with
form completion, and other services.
Service BC
604-660-2421
1-800-663-7867
www.servicebc.gov.bc.ca
TDD: 604-775-0303
Provides information on government services and BC. Delivers programs
and services to residents, businesses and visitors in person, online, and
over the phone. Maintains a call centre that provides access to basic
government information on behalf of ministries, Crown Corporation,
and public agencies. Hours of operation are 7:30am to 5:00pm, Monday
through Friday.
604-279-7020
A non-profit organization that brings people and services together
through community information and volunteerism.
Information & Referral Services
Provides community information and referral service. Offers
brochures, pamphlets, maps, guides and government forms at office
in the Richmond Caring Place and at the Community Information
and Volunteer Centre in Richmond Centre. Holds regular Information
& Referral Networking meetings. Produces the Richmond
Community Services Directory, which lists programs and services
available in Richmond. The directory is hosted on the Richmond
Public Library’s website and can be accessed through VRIS’ website
by clicking on “Info Richmond”.
Seniors Information & Referral
Trained volunteers provide free information and referral regarding
community services for seniors ages 55 and older. Assists seniors in
navigating through government systems and in filling out application
forms. Topics include pensions, income tax, citizenship and
permanent residency, medical plan, PharmaCare, legal resources,
housing, shelter aid for renters, and more. Service is accessible in
a variety of language depending on the availability of volunteers.
The Seniors Information Line is available to answer questions about
benefits and entitlements.
To make an appointment with a volunteer Seniors Information &
Referral Counsellor or to contact the Seniors Information Line, call
604-279-7020, 9am to 4pm, Monday-Friday. Appointments are
available at the Volunteer Richmond office (Caring Place, 190-7000
Minoru Boulevard) and at the South Arm United Church (11051
No. 3 Road). To make an appointment, you must first contact the
Volunteer Richmond office.
2014 2015
RECREATION AND LEISURE
City of Richmond Community Centres
www.richmond.ca/parksrec/centres/locations.htm
Richmond has eight community centres, some of which have seniors’
coordinators and offer special programs for seniors. A variety of classes
and programs are available. The Recreation and Cultural Guide,
published by the City of Richmond Community Services Division, gives
program details and is available free of charge from community facilities.
12800 Cambie Road, Richmond, BC V6V 0A9
www.richmond.ca/parksrec/centres/cambiecentre/cambie.htm
Maintains three gyms, a fitness centre, dance/aerobics studio, badminton
and outdoor tennis courts, a games room, meeting and multipurpose
rooms. Offers a wide variety of recreational and sports programs.
– Seniors’ Saturday Afternoon
at the Movies
140 - 8279 Saba Road, Richmond, BC V6Y 4B6
www.richmond.ca/parksrec/centres/city/cityctr.htm
Offers a wide variety of programs and services.
5140 Smith Drive, Richmond, BC V6V 2W5
www.richmond.ca/parksrec/centres/hamiltonctr/hamiltoncentre.htm
Attached to the Hamilton Elementary School. Facilities include
a kitchen, three multipurpose rooms, two meeting rooms, and a
fitness centre. Shares the gym with the Hamilton Elementary School.
Offers a variety of programs.
Independent & Supportive
]
604-238-8080
Steveston Community Centre
4111 Moncton Street , Richmond, BC V7E 3A8
Email: [email protected] • www.richmond.ca/steveston
Facilities include a gymnasium, multipurpose meeting rooms, the
Japanese Canadian Cultural Centre, a martial arts facility, three
indoor tennis courts, two outdoor courts and a practice wall, a
squash court, a lacrosse box, two softball diamonds, a fitness track, a
fitness centre playground, picnic area, outdoor basketball courts, an
outdoor pool, and a branch of the Richmond Public Library. A variety
of programs are offered for people of all ages.
604-718-8055
Hamilton Community Centre
604-718-8070
Bring a non-parishable food item for donation to the Food Bank
and enjoy a movie for free. Movies are played from 2:00pm-4:00pm
every 2nd and 4th Saturday of the month.
604-233-8910
City Centre Community Centre
– Lang Centre
604-718-8060
South Arm Community Centre
8880 Williams Road, Richmond, BC V7A 1G6
Email: [email protected] • www.richmond.ca/southarm
Offers a wide range of facilities and programs for people of all ages.
Facilities include a gymnasium, aerobics room, fitness centre, family
games room, multipurpose rooms, and halls for rentals. Houses a
Community Police Station.
604-233-8399
Cambie Community Centre
604-238-8000
Sea Island Community Centre
7140 Miller Road, Richmond, BC V7B 1L4
Email: [email protected] • www.seaisland.ca
Offers a variety of programs. Facilities include a community hall
and playground. Makes use of nearby tennis courts, the Sea Island
School gym, and the facilities of Burkeville Park. A multi-purpose
room and community hall are also on site.
Elderly Care Services
]
Short-Term Rehabilitation & Supportive Care Living
Grace
Senior’s Home
RICHMOND
Grace
Senior’s Home
VANCOUVER
8733 WESTMINSTER HWY.
604.273.7171
333 EAST PENDER STREET
604.633.1071
Housekeeping Service ] Meals ] Recreational Activities ] Daily Tours ] Self-Contained Suites
• OPEN HOUSE DAILY FROM 10:00AM – 6:00PM •
604.633.1071
RESER
VE
NOW
FOR B
EST
SELEC
TION!
Applying for (SAFER) Program could enable you to receive $350/month housing subsidy.
49
2014 2015
Thompson Community Centre
604-238-8422
5151 Granville Avenue, Richmond, BC V7C 1E6
www.richmond.ca/parksrec/centres/thompsoncentre/thompson.htm
Facilities include a boardroom, games room, banquet hall, three
meeting rooms, a gymnasium, a fully equipped fitness room,
mezzanine, two kitchens, and outside playgrounds. The park has
soccer fields, baseball diamonds, basketball courts, tennis courts
with lights, a roller hockey/lacrosse box with lights, and walking
paths. A variety of programs are offered for people of all ages.
Parking can be accessed off of Lynas Lane.
West Richmond Community Centre
604-238-8400
9180 No. 1 Road, Richmond, BC V7E 6L5
www.richmond.ca/parksrec/centres/westrich/wrichmond.htm
Connected to Hugh Boyd Secondary School and is located south of
Francis Road on No. 1 Road. A wide variety of programs are offered
for people of all ages.
City of Richmond Aquatic Services
604-448-5353
Richmond Aquatic Services, 14300 Entertainment Boulevard
Richmond, BC V6W 1K3
Email: [email protected] • www.richmond.ca/aquatics
Richmond has two indoor pool facilities operating year round, which
offer public swimming, saunas, whirlpools and other services. There are
also two outdoor seasonal pools. Call 604-276-4300 for public swim
information. Programs and schedules are printed in the Recreation and
Cultural Guide published by the City of Richmond, available on the
website or from community facilities.
Minoru Aquatic Centre
604-238-8020
Offers five pools including a 25- and 30-metre pool, a tot pool, two
large whirlpools, 1- and 3-metre diving boards, a rope swing, sauna,
and an exercise room with cardio and strength equipment. Massage
and physiotherapy services are available. Children’s birthday party
bookings are also available, call for details. Call 604-276-4300 for
course registration and the public swim information.
South Arm Outdoor Pool
604-718-8035
10100 South Arm Place, Richmond, BC V7A 2E1
An outdoor family pool with two water slides, a large picnic area,
and a wading pool for children. Located just off Garden City Road
between No. 3 Road and No. 4 Road. Open during the summer
months only. For public swim information, please call 604-276-4300.
Steveston Outdoor Pool
604-238-8030
Located in Steveston Park next to the Steveston Community
Centre, the outdoor pool is heated with a 3-metre slide and offers
a shallow tot pool. Open from Victoria Day weekend through
Labour Day weekend. Available for rental during times when there
are no regularly scheduled programs. Call 604-448-5353 for rental
information.
Watermania
604-448-5353
14300 Entertainment Boulevard, Richmond, BC V6W 1K3
Part of the Riverport Sports and Entertainment Complex located off of
Highway 99 via exit 32, Steveston Highway East. Includes a 57-metre
competition pool, 1- and 3-metre spring boards, a 5-metre tower, a
wave pool, two waterslides, two whirlpools, a steam room, sauna,
fitness centre, a sports therapy clinic, and concession.
50
City of Richmond – Diversity Services
604-276-4390
6911 No. 3 Road, Richmond, BC V6Y 2C1
TDD: 604-276-4311
www.richmond.ca/parksrec/about/access/about.htm
Works with other community agencies to eliminate barriers and ensure
recreation and cultural services for Richmond residents. Develops
opportunities for persons with disabilities, in financial need, or from
ethno-cultural groups.
Diversity Services Recreation Access Card 604-247-4909
www.richmond.ca/parksrec/about/access/card.htm
For Richmond residents living with a permanent disability. Card
holders receive a 50% discount for drop-in activities at City
recreation facilities, some restrictions apply.
Recreation Fee Subsidy
604-247-4909
Richmond Opportunities for Affordable
Recreation (ROAR)
604-276-4300
www.richmond.ca/parksrec/about/access/roar.htm
The City of Richmond’s Parks and Recreation and Community
Services Departments provide a Recreation Fee Subsidy Program to
residents who are in financial need. Enhances access to recreation
and is available for admissions and program registration in
Richmond’s Community Centres, Cultural Centres, Aquatic Centres,
and Arenas. A proof of income is required to determine eligibility for
the program.
ww.richmond.ca/parksrec/about/access/roar.htm
The Low Cost No Cost Brochure is put out by the City each season
and contains options in the community for programs, activities, and
special events that are free or less than $10.
City of Richmond Program
Registration Line
604-276-4300
www.richmond.ca/register
To register for programs you will need a Client and PIN #, a Visa, MasterCard
or American Express number with expiry date, and the Course Number(s)
from the Parks, Recreation and Culture Guide. For a complete listing of
courses including dates, times, and prices, see the Recreation and Culture
Guide.
Richmond Public Library
604-231-6413
www.yourlibrary.ca
Borrow books, magazines, movies, music CDs, audio books, download
eBooks, e-magazines and more for free with a library card. Daily family
story times and a range of programs are available in English and Chinese.
Free use of library computers for e-mail, research, writing resumes and
surfing the Web. Printing, photocopying, and free wireless Internet are
available.
Brighouse Branch
604-231-6413
100 - 7700 Minoru Gate, Richmond, BC V6Y 1R8
Main branch of Richmond Public Library. Offers a large collection
of books, magazines, movies, music CDs, audio books and more.
Provides free access to computers and Internet.
Cambie Branch
604-273-2223
150 - 11590 Cambie Road, Richmond, BC V6X 3Z5
Offers a popular collection of books, movies, music CDs, audio
books, magazines, and newspapers for adults and children. Provides
free access to computers and Internet. Free wireless.
Ironwood Branch
604-231-6468
8200 - 11688 Steveston Highway, Richmond, BC V7A 1N6
Offers a popular collection of books, movies, music CDs, audio
books, magazines, and newspapers for adults and children. The
Computer Centre contains a variety of software and provides free
Internet access. Free wireless.
2014 2015
Steveston Branch
604-274-2012
Offers a great collection of books, movies, music CDs, audio books,
magazines, and newspapers for adults and children. Provides free
access to computers and Internet. Free wireless.
Army, Navy & Air Force Veterans #284
604-277-7530
105 - 11900 No. 1 Road, Richmond, BC V7E 1S9
Email: [email protected] • www.anaf284.bravesites.com
A veterans group that provides social activities for its members, sponsors
numerous community activities, and raises funds for various charities. Live
entertainment is available on weekends. Call Chuck for information on
reservations or fundraising.
Chinese Cultural Centre of Greater
Vancouver – Richmond Office
604-658-8875
860 - 4400 Hazelbridge Way, Richmond, BC V6X 3R8
Offers classes and clubs for people with different interests including
Chinese calligraphy, painting, dance, and flower arrangement. Provides
services to the community and aims to promote the Chinese culture
through various events. Services are available in English, Cantonese, and
Mandarin. Membership is open to all.
Community Gardens
604-244-7377
www.richmond.ca/parks/parks/community.htm
Provides a place to enjoy gardening, learn gardening techniques, and
socialize with other gardeners. There are eight community gardens: Terra
Nova Rural Park, the south end of Gilbert Road, the north side of King
George Park, Garratt Wellness Centre, the intersection of Railway and
Moncton, Paulik Neighbourhood Park, Brighouse School, and Richmond
High School. To register as a community gardener, call or visit the
Richmond Food Security Society website at www.richmondfoodsecurity.
org/community-gardens.
Terra Nova Rural Park
Home to the Waterwise Demonstration Garden, which demonstrates
a variety of water-wise plants that require little water throughout
the year as well as water conservation techniques, and Compost
Demonstration, which demonstrates different composting bins and
systems.
Fung Loy Kok Taoist Tai Chi™
604-681-6609
588 East 15th Avenue, Vancouver, BC V5T 2R5 1-800-824-2441
Email: [email protected] • www.taoist.org
Dedicated to introducing the Taoist Tai Chi™ arts of cultivation of the
body, heart, and mind, and to make them accessible and beneficial to
everyone regardless of their physical condition. Classes are available
across the Lower Mainland, including Richmond. Class locations and
times are listed on the website. Open to all ages and abilities.
Gateway Theatre
604-270-6500
6500 Gilbert Road, Richmond, BC V7C 3V4
Email: [email protected] • www.gatewaytheatre.com
Owned by the City of Richmond and operated by the Richmond Gateway
Theatre Society, their mission is to be a welcoming, inclusive, and diverse
theatre for Richmond and its surrounding communities.
Gateway Theatre Productions
604-270-1812
Six plays are presented each season, including musicals, comedies,
dramas, and new works in either the 540-seat Main Stage or 100seat Studio B in addition to SceneFirst, a play reading series.
604-257-5151
305 - 1985 West Broadway, Vancouver, BC V6J 4Y3
Provides opportunities to enhance the quality of life for individuals and
families. Offers services for individuals and families at all ages and stages
of life in the Jewish and wider community.
Minoru Fitness Centre
604-238-8004
Minoru Arenas – 7551 Minoru Gate, Richmond, BC V6Y 1R8
www.richmond.ca/parksrec/sports/fitness/minoru.htm
Operated by the City of Richmond Recreation and Cultural Services
Department. Administers the Specialized Physical Activity Programs and
acts as the office for the Richmond Fitness and Wellness Community
Association. Programs include: Healthy Back & Strong Abdominals,
Osteofit for Life conducted in English and Cantonese, Strength & Stretch,
TaikoFit Drumming, Yoga and Girls-only Yoga, Strength & Balance-Plus
Size, Fit For Duty-Boot Camp, Heart & Diabetes Wellness, Active For Life,
and Total Body Conditioning, Ethno Dance, Zumba and (Self Defense)
Krav-Jitsu for children ages 8 to 15 and adults age 16+.
604-238-8450
Offers an inviting, active and friendly environment for those 55 years and
older. Minoru Place has a number of multipurpose rooms, a large hall
with a stage, billiards room, cafeteria, computer room and an excellent
woodworking shop. Activities include registered programs, out trips,
special events and support groups. An annual Facility Pass ($21) provides
access to any of the 40 Clubs and Groups. For more information, pick up
a copy of the Minoru Place Newsletter from the Minoru Place front desk
to find out about special events programs, upcoming trips and the latest
news.
Manicures and Pedicures
Service is provided every Tuesday, Wednesday, and Thursday for a
fee. Call to make an appointment.
Minoru Place Cafeteria
604-238-8461
Provides hot meals and snacks at affordable prices.
Richmond Art Gallery
604-247-8300
Email: [email protected] • www.richmondartgallery.org
Features international and Canadian artworks. Presents exhibitions,
workshops, lectures, and outreach programs that focus on contemporary
art and art issues. Admission is free.
Art+Tea+Talk
604-247-8313
www.richmondartgallery.org/art-talk-and-tea-RAG.php
Happens Wednesdays during each exhibition from 10:30am to
11:30am. A space for community members to share ideas about
art over tea and baked treats. Come for the snacks, stay for the
conversation! Light refreshments provided. Held 5 times per year.
Free drop-in. For current schedule, visit the Gallery website.
Richmond Arts Centre
604-247-8300
Email: [email protected] • www.richmond.ca/artscentre
Offers a wide range of visual and performing arts classes. Classes are
available for almost every age group and ability. Visit website for details
or to register for programs online.
51
2014 2015
Richmond Chinese Community Society
604-270-7222
208 - 8171 Park Road, Richmond, BC V6Y 1S9
Email: [email protected] • www.rccs.ca
Promotes the spirit of community service among those with a Chinese
background. Provides services and programs such as Fitness Dance,
Ballroom Dance, Tai Chi, Yuanji Dance, Karaoke Singing, Zumba Dance,
Belly Dance, Yoga, Mandarin Conversation, Chinese Brush Painting
and Calligraphy, Chinese Opera, and more. Services are available in
Cantonese, Mandarin, and English. Organizes special events such as
Chinese New Year Celebrations, Seniors Health Fair, Seniors Lunch Party,
Mid-Autumn Festival, Annual Fundraising Dinner Gala, and more.
Richmond Community Concert Band
604-272-3009
(formerly Richmond Legion Community Band)
10555 Yarmish Drive, Richmond, BC V7E 5E6
Email: [email protected] • www.richmondconcertband.ca
Promotes the development and performance of live music at the
community level. Rehearses weekly and provides music at civic functions
including the Salmon Festival Parade and the Remembrance Day
Ceremony, at concerts, various public locations in the City of Richmond,
and at senior’s centres and residences. New members are welcomed.
Richmond Cultural Centre
604-247-8300
Email: [email protected] • www.richmond.ca
Houses the City of Richmond Archives, Arts Centre, the Art Gallery, and
Museum. Adjacent to the Brighouse branch of the Public Library. Offers
free public events such as concerts and lectures. Rooms are available for
private rental. Visit the website for a schedule of events.
Richmond Golden Rods and Reels
604-275-3717
c/o 4111 Moncton Street, Richmond, BC V7E 3A8
Email: [email protected] • www.richmondgoldenrodsandreels.com
A fishing and social club for seniors ages 50 and older. Meets on
the fourth Tuesday of every month for club business at the Japanese
Canadian Cultural Center. Organizes fishing trips, bus trips, socials,
picnics, and more. Contact John at 604-275-3717 or Les at 604-274-8567
604-272-3237
Offers client-specific and culturally sensitive recreational activities.
Includes therapeutic exercise programs, special events, meal provision,
personal care assistance, health care monitoring, wellness promotion,
and support for caregivers. Serves frail elderly, cognitively impaired, and
disabled adults.
Richmond Kinsmen Club
604-273-1868
PO Box 94007, Richmond, BC V6X 8A2
Email: [email protected] • www.kincanada.ca
A service club of men who plan activities and organize fundraisers for the
community. Meets on the third Wednesday of every month. Executive
meetings are held on the first Wednesday of every month at different
locations. For more information, contact Gordon Stewart at 604-2731868.
Adult Day Centre
604-247-8313
Therapeutic day program for frail seniors and cognitively or
physically impaired adults. Program includes social and recreational
activities, health monitoring, and personal care. Other health-related
services such as podiatry are available. Lunch and refreshments are
provided at a nominal cost. Also offers respite care and support to
help caregivers continue to care for their family members at home.
Referral through the VCHA Continuing Care Program, also accepts
private clients. Hours are 9:00am to 3:00pm, Monday to Friday.
52
Richmond Lawn Bowling Club
604-276-2695
6131 Bowling Green Road, Richmond, BC V6Y 4G2
Summer season starts from mid-April until the end of September, then
the winter season begins. New members with no bowling experience can
check the website for recruitment and training which takes place in midApril. Mailing address is PO Box 733, 186 - 8120 No. 2 Road, Richmond,
V7C 5J8.
Richmond Museum
604-247-8300
Email: [email protected] • www.richmondmuseum.ca
A community museum reflecting the history and development of
Richmond. The collection is presented in changing exhibits, programs,
and research projects. Offers bus and heritage walking tours, school
programs, children’s summer programs, and a variety of public programs.
Richmond Nature Park Society
604-718-6188
11851 Westminster Highway, Richmond, BC V6X 1B4
Email: [email protected] • www.richmond.ca/naturepark
Dedicated to preserving and providing natural history education in
Richmond. Offers programs and events throughout the year. Volunteer
opportunities available with training provided. The Nature House is open
daily from 9:00am to 5:00pm and the park is open from dawn until dusk.
Provides opportunities for quiet strolls, explorations of the bog, looks at
wildlife, or visits to the Nature House.
Richmond Potters Club
604-241-8418
www.richmondpottersclub.com
Meets on the third Thursday of every month at 7pm in the Pottery
Studio on the second floor of the Richmond Cultural Centre starting
in September and ending in June. Membership is open to adults with
experience, with an annual membership fee. Members can attend
workshops, demonstrations, and have access to the club’s library and
studio. Provides lessons for handbuilding and wheel throwing.
Royal Canadian Legion - Richmond Branch #291 604-278-6423
11131 Bridgeport Road, Richmond, BC V6X 1T3
Provides activities for its members. Sponsors community events and raises
funds for charities in Richmond. Acts as the host branch for the Richmond
Poppy Fund, assisting Canadian and Commonwealth veterans and their
families in times of need.
Steveston Interurban Tram
604-238-8081
www.richmond.ca/interurban1220
Free entry to the building housing the 1220 Interurban Tram, Richmond
Museum’s largest artifact. Open from July to August everyday except
Mondays from 11:00am to 5:00pm. Open from September to June on
Saturdays and Sundays from 10:00am to 4:00pm.
1220 Tour
Offers a free lightning tour of the site - 12 things about the 1220
interurban in 20 minutes.
Steveston Japanese Canadian
Cultural Centre
604-238-8098
c/o 4111 Moncton Street, Richmond, BC V7E 3A8
Offers a seniors activity drop-in centre and multicultural programs.
2014 2015
Steveston Museum and Visitor’s Centre
604-718-8439
www.richmond.ca/stevestonmuseum
Located in Steveston Village and renowned for its post office staffed by
knowledgeable locals. Entry is free and donations are appreciated. Offers
programs for schools and the public. See website for upcoming events
and programs. Please call 604-271-8280 for the visitor centre and 604271-6868 for the post office.
The Village Knitters at Steveston
604-276-0059
Come and join The Village Knitters in Steveston every Tuesday morning
at WAVES on Bayview from 10am to noon. Everyone is welcome and
people of all ages are encouraged to come to meet other knitters in the
community. Help is offered if needed. Call for more information.
Third Age Learning at Kwantlen (TALK)
604-599-3077
8771 Lansdowne Road, Richmond, BC V6X 3V8
Email: [email protected] • www.kpu.ca/talk
Provides people ages 50 and up with educational activities, including
non-credit courses, tours, special events, and Philosophers’ Cafes.
Members receive two course brochures per year and register for
programs in Richmond, Surrey, Cloverdale, and Langley. Course leaders
are current or retired Kwantlen instructors, other post-secondary
instructors, or community members with special expertise.
West Richmond Pitch and Putt Golf Course
604-204-7888
9751 Pendleton Road, Richmond, BC V7E 4M1
www.richmond.ca/parks/parks/golf.htm
A nine-hole course located in Hugh Boyd Park operated by the City of
Richmond. Opens in early April and closes late fall. Open daily from
9:00am to dusk. Course hours are subject to change in instances of
severe weather conditions. An adult must accompany children under 12
years old. Club rentals are available.
SERVICES FOR NEW CANADIANS
Chinese Cultural Centre of Greater
Vancouver – Richmond Office
604-658-8875
860 - 4400 Hazelbridge Way, Richmond, BC V6X 3R8
Offers classes and clubs for people with different interests. Provides
services to the community and promotes Chinese culture through various
events. Services are available in English, Cantonese, and Mandarin.
Membership is open to all.
Chinese Mental Wellness Association
of Canada
604-273-1791
Email: [email protected] • www.cmwac.ca
Supports those with mental challenges and aims to reduce the social
stigma against mental illness. Provides mental health support services
in Mandarin and Cantonese to mental health consumers and their
families. Promotes mental wellness through workshops, outreach visits,
counselling, training for volunteers, advocacy, family support groups,
festival gatherings, and a telephone support line. Offers referral services
and networks to raise public awareness of mental illness.
Bashir’s everyday
SENIOR’S DAY
Everyday Monday-Friday is SENIOR’S
New
#2 WASH
&VACUUM
ONLY
10
$
plus GST
Reg. $20
With this coupon. Trucks & SUV’s
extra. Expires Nov. 29, 2014.
ULTIMATE #5 CAR WASH
Includes:
• Wash Interior & Wheels
• Clean Door Jams
• Vacuum Interior & Trunk
• Triple Coat Wax
• Undercarriage Cleaning
• Clean Windows (in & out)
• Dress Tires
For Seniors:
Option 1 - 5
Monday - Friday
50% OFF
17
50
$
plus GST
Reg. $35
With this coupon. Trucks & SUV’s extra. Expires Nov. 29, 2014.
Please visit our 16,000 square-foot detailing headquarters at Minoru Blvd. in Richmond
ond andd
relax in the lounge or view the N/S lambs cloth wash in a 110-foot tunnel from the gallery.
604.270.9131
www.bashirsauto.com
No. 3 Rd.
Lansdowne Rd.
Minoru Blvd.
BC’s Finest Car Wash & Detail
5751 MINORU BLVD., RICHMOND
Elmbridge Hwy
Westminster Hwy
53
2014 2015
Citizenship and Immigration Canada
1-888-242-2100
www.cic.gc.ca
TDD: 1-888-576-8502
Responsible for immigration, settlement, resettlement, citizenship,
and multiculturalism programs and services. Screens and approves for
admission, immigrants, foreign students, visitors and temporary workers;
resettles, protects and provides a haven for refugees; helps newcomers
adapt to Canadian society and become citizens; manages access to
Canada to protect the security and health of Canadians and the integrity
of Canadian laws; and helps Canadians and newcomers to participate in
the life of the country.
Multicultural Helping House Society
604-879-3277
4802 Fraser Street, Vancouver, BC V5V 4H4
Email: [email protected] • www.helpinghouse.org
Helps immigrant individuals and families integrate into the community
and empowers them to become contributing members of Canada. Offers
respite housing, newcomer orientation, life skills and first-aid training,
employment networking, income tax return services, social support
and form-filling assistance, free workshops on employment standards
and Labour Code, mental wellness immigration processes and options,
English communication skills, basic financial literacy and computer classes.
Services are offered in English, Filipino, and Bangla.
Richmond Multicultural Community Services
604-279-7160
Provides services to immigrant and refugee communities in Richmond.
Plays a role in the settlement, education, and integration of immigrants.
Assists newcomers with settlement needs such as language development,
job search skills, and networking skills. Hosts programs, training sessions,
and events to facilitate and promote multiculturalism, diversity, and
inclusiveness.
Chai at Chaupal
Free program for South Asian seniors to relax, have tea, share ideas,
discuss general topics, and volunteer. Meetings are Mondays from
10:30am to 12:30pm at the India Cultural Centre (8600 No.5 Road,
Richmond) and Tuesdays from 12:00pm to 2:00pm at the Cambie
Community Centre Boardroom (12800 Cambie Road, Richmond).
English Conversation Classes
English conversation classes for immigrant men and women led by
qualified teachers. Classes are offered weekly on Tuesday mornings
and/or Thursday evenings.
Information & Referral Services
- Settlement Services
604-279-7165
Offers services to newcomers in 16 different languages. Provides
information on housing, settlement, adaptation, transportation,
health care, education, and employment. Also provides
interpretation and translation and helps newcomers fill out basic
forms.
Multicultural Seniors Group
Provides an opportunity for seniors to socialize and receive
information in an informal, relaxed, and friendly environment.
Meetings are held every Wednesday afternoon.
Richmond Multicultural Seniors Society
604-279-7160
Provides programs and services to meet the needs of seniors.
Coordinates and disseminates information for seniors. Encourages and
establishes links with groups having similar objectives.
54
Centre Association – English Conversation
604-279-7060
www.richmondwomenscentre.bc.ca/help-groups/programs/12english-conversation
A program for women with English as a second language. Meets
Mondays. Membership is required.
S.U.C.C.E.S.S.
604-279-7180
www.success.bc.ca
Builds bridges, harvests diversity, and fosters integration through
service and advocacy. Provides assistance at all stages of the Canadian
experience. Delivers services in settlement, employment, health,
and housing as well as business, economic, community and social
development. Proudly serves communities in the Lower Mainland, Fort St.
John and overseas in Taipei, Taiwan and Seoul, Korea.
Chinese Help Lines
– Mandarin & Cantonese
604-270-8222
Provides help and support to those who feel lonely or in despair
because of unemployment, family conflict, problems with adapting
to local culture, or other problems. Operates seven days a week,
from 10:00am to 10:00pm. Please call 604-270-8222 for the
Mandarin speaking line and 604-270-8233 for the Cantonese
speaking line.
Community Airport Newcomers
Network (CANN)
604-270-0077
Facilitates the pre-settlement and integration of newly arrived
immigrants by providing a welcome reception, resource referrals,
and orientation.
Community Services
604-408-7274
Helps new immigrants and citizens bridge language and cultural
gaps, access community resources, establish cross-cultural links,
integrate socially and participate in the community, cultivate mutual
help and teamwork, enhance their quality of life, and contribute to
Canadian society.
Immigrant Settlement and Integration
Programs (ISIP)
604-279-7180
Assists new immigrants to orient, adapt, and integrate into Canadian
society. Services include: Airport Reception, New Immigrant
Orientation Program, Child Care Subsidy Program, Information
& Referral, Labour Market Information Services, Community
Connection Activities, Financial Literacy Education Program,
Citizenship Program, and Public Education Program. Services are
provided in English, Cantonese, Mandarin, Farsi, Arabic, Punjabi,
Hindi and Tagalog.
Seniors’ and Women’s Services
604-279-7180
Helps immigrants overcome cultural and language barriers and
to develop a spirit of mutual help through regular educational
workshops, social activities, field trips and community visits.
Translation and Interpretation
604-408-7274
Quality translation and interpretation services for individuals,
businesses, and public service agencies are available.
2014 2015
VOLUNTEER OPPORTUNITIES
LOW COST GOODS AND SERVICES
Go Volunteer
Freecycle Richmond
Email: [email protected] • www.govolunteer.ca
An online database of volunteer opportunities in Richmond and the
Lower Mainland. Helps to connect volunteers with local non-profit
organizations.
www.freecycle.org
A movement of people who are giving and receiving items for free
in their own communities. Encourages reuse and helps to keep good
things out of landfills. Each local group is moderated by a local volunteer.
Membership is free.
Richmond Animal Protection Society (RAPS)
604-275-2036
Email: [email protected] • www.rapsociety.com
Cares for lost and abandoned animals in Richmond. Operates the City
of Richmond animal shelter and a large, no-kill cat sanctuary that houses
animals rescued or surrendered by guardians who can no longer care
for them. Provides a home and veterinary care to those that are not
adoptable.
– Volunteer Centre
604-279-7020
Helps potential volunteers find appropriate and satisfying volunteer
opportunities. Offers volunteer management training and consultation
services to local non-profit organizations and promotes volunteerism
within the community. The Volunteer Match program provides one-onone assistance to connect individuals with volunteer opportunities. Visit
the website and click on the “Volunteer Richmond!” button to see local
volunteer opportunities.
Recycling Council of British Columbia
604-683-6009
1-800-667-4321
10 - 119 West Pender Street, Vancouver, BC V6B 1S5
Email: [email protected] • www.rcbc.bc.ca
Promotes the principles of zero waste through information services,
exchanging ideas, and research.
Richmond Animal Protection Society
Thrift Store
604-244-7529
140 - 8260 Granville Avenue, Richmond , BC V6Y 1P3
Email: [email protected] • www.rapsociety.com
Sells goods to raise funds for the Richmond Animal Protection Society. All
profits go toward care of animals. Donations of resalable items, including
furniture, welcomed. Call for assistance with pick-up of large donations.
Store hours are 10:00am to 5:30pm, Monday to Saturday.
SWIMMING - a great total body workout!
• Improves posture, ﬂexibility, strength
& balance
• Stimulates circulation
• Creates muscle tone
• Helps to combat the ageing process
Richmond Aquatic Services offers
a variety of drop-in and registered
programs. Come check us out.
Open Daily.
Visit our website for details, www.richmond.ca/aquatics
.JOPSV(BUF
&OUFSUBJONFOU#MWE
www.richmond.ca
55
2014 2015
– Richmond Christmas Fund
604-279-7035
Provides grocery vouchers to registered low-income Richmond residents.
Also provides new toys to low-income families with children ages 12 and
under, and gift certificates to teens 13 to 15. Matches registered families
with individuals and groups who prepare a customized Christmas hamper
for their family. Donations from the community, both financial and of new,
unwrapped gifts, are the basis of this program. Due to health reasons,
donations of stuffed animals are no longer accepted.
Richmond Family Place Thrift Store
604-278-4336
8660 Ash Street, Richmond, BC V6Y 2S3
Email: [email protected] • www.richmondfamilyplace.ca
Sells used clothing, footwear, toys, books, and small household items.
Please contact for hours.
Richmond Hospital Auxiliary Thrift Shop
Richmond Poverty Response Committee
Richmond Shares
604-271-1551
Programs and Services:
Grocery Distribution
Ageless Volunteerism
Nutritious Recipe Demonstration
Play & Learn
Community Information Centre
More information: 604-271-5609 or richmondfoodbank.org
a caring community where no one goes hungry
604-279-7061
Email: [email protected] • www.richmondshares.bc.ca
Share items that are no longer needed with low-income Richmond
residents and find free furniture, clothing, sporting goods, and more.
Donors can post descriptions of items they would like to donate while
maintaining their privacy; their contact information is seen only by
volunteers at Richmond Shares. Pick-up is then arranged between donor
and recipient.
3731 Chatham Street, Richmond, BC V7E 2Z4
A thrift shop located in the Steveston area. Accepts donated goods
which are sold to raise funds for the Richmond Hospital. Store hours are
10:00am to 3:00pm, Monday to Saturday. Volunteers welcomed.
56
604-205-4700
c/o Richmond Food Bank Society, 100 - 5800 Cedarbridge Way
Richmond, BC V6X 2A7
Email: [email protected] • www.richmondprc.org
A group of volunteers representing the faith community, community
organizations, social services, and members of the public who work to
alleviate poverty in the community. Meets on the first Thursday of the
month September to June from 4:30pm to 6:00pm at Richmond Caring
Place (7000 Minoru Boulevard, Richmond).
WE HAVE GREAT PRODUCTS
TO HELP KEEP SENIORS FIT!
2014 2015
VIBRATION
TRAINER PV 1000
• improves circulation
• boost metabolism
• burn calories and fat
• tone muscles
• improve bladder incontinence
• Helps with Osteoporosis
130 UPRIGHT BIKE
• Perfect starter exercise bike.
• Adjustable seat and handlebars
• 20 levels of silent magnetic resistance,
• Includes a 3-speed fan, USB charging
port and workout tracking data exchange
software
NOW
999
$
NOW
REG. $1699
REG. $599
FITNESS
I FOLD 5 TREADMILL
• Small, compact, flexible & easy to store
• Great for walking
• Easy to use
270 RECUMBENT BIKE
• Low impact
• Comfortable chair
• Easy to use
REG. $1499
NOW
399
$
NOW
899 $599
$
REG. $699
*BEST PREMIUM TREADMILL AWARD*
TC20 TREADCLIMBER
T TC10 TREADCLIMBER
•2 ye
• 2 year “Worry-Free” parts warranty
sta • Burns 3x more calories than a standard
•Sho treadmill with less impact
• Shows weekly results toward goals
•L • Compact 50”x30” footprint
• Lightweight and portable with wheels
Grab shoes and come on in to try a 5 minute workout on us!
*Call store for details
FOAM ROLLER
CANADA’S ONLY AUTHORIZED TREADCLIMBER DEALER
THERABAND TUBING
• Great for Rehab
• Helps increase strength
• Great for stretching
20 1
NOW $
$ 05
PER
FOOT
EXERCISE BALL
REG. $35
NOW
WEIGHTED
HULA HOOP
FROM
1.1 kg, 1.5 kg,
2 kg hoops available
19 30
$
VINYL DUMBBELLS
$
NOW
1
$ 50
LB
REG. $50
WESTMINSTER HWY
+
NO. 3 ROAD
7771 Westminster Hwy,
of Westminster
Minoru Blvd.)
Richmond (AtHwy.thew&corner
604-276-2400
MINORU BLVD
CHECK OUT OUR WEBSITE FOR MORE MONTHLY SPECIALS
ALDERBRIDGE WAY
REG. $35
• Go with the TC20 & you can walk faster with a bigger ster
t
motor and a longer belt
• Program yourself and another user!
ring
• Touchfree wireless heart-rate monitoring
!
• 3 year warranty on every single part!
• Put an end to those winter workout blues! Get something
you can use with only 20 minutes each day
RICHMOND CENTRE MALL
57
2014 2015
Salvation Army - Richmond Corps
604-277-2424
An international Christian charitable organization devoted to helping
people in need, including families in crisis, single parents, children,
seniors, and those experiencing hunger, homelessness, addiction, and
abuse.
Community Christmas Dinner
Volunteers and local businesses host a community dinner for the less
fortunate in December.
Emergency Social Services
Helps individuals and families in need with the basics of food and
clothing.
Fire Victim Program
Helps tenants and homeowners without home insurance replace
basic clothing, furniture, and household items lost through a fire.
SOS Children’s Village BC Thrift Store
604-274-8866
Email: [email protected] • www.sosbc.org
A thrift store located in Steveston where all proceeds support SOS
Children’s Village BC. Accepts donations of clean, gently used articles,
such as clothing, small household goods, books, seasonal decorations,
and more. Store hours are 10:00am to 4:00pm, Monday to Saturday, and
10:00am to 3:00pm on Sunday. Additional location in Kerrisdale (2319
West 41st Avenue, Vancouver).
604-278-2770
7260 St. Albans Road, Richmond, BC V6Y 2K3
Drop In Centre
The Drop-In Centre is open Monday to Friday from 8am to 12pm
and offers internet access, hot beverage and snacks. They also offer
help in navigating social programs that assist those in need.
Shower Program
Free Eye Glasses
Refers low-income individuals who need glasses to Lenscrafters’
Vision Care program for assistance. Must have an eye exam and a
prescription ready.
Showers are available between 8-10am on Saturday mornings. We
also serve breakfast to our guests
Weekly Free Community Lunch
A free, nutritious meal is offered to the community every Thursday at
12:30pm (except during the summer months). All are welcome.
•
•
•
•
•
58
Conveyancing
Land Transfers
Mortgages
Subdivisions
Mobile Homes
•
•
•
•
•
Powers of Attorney
Wills
Representation Agreements
Attestations/Notarizations
Certified Copies
Tammy Morin-Nakashima
Nancy (Schick) Skinner
Gail Maida
(Formerly Tammy Hoolsema)
209-3740 Chatham Street
#650-5900, No. 3 Road
Richmond, BC
#155-8040 Garden City Rd.
Richmond, BC
604.275.0070
604.270.8644
604.273-9688
Malek Allibhai
Alex Ning
Hans Podzun
#210-6411 Buswell St.
Richmond, BC
#230-8911 Beckwith Rd.
Richmond, BC
604.244.8993
604.270.8384
Fairchild Square
#630-4400 Hazelbridge Way
604.273.1101
2014 2015
INDEX
A
Aboriginal services, 28
Abuse, 6, 18, 39, 58
Abuse of seniors, 42
Abuse, Neglect, and Self-Neglect, 5
Access Pro Bono, 45
Accommodation and housing, 6, 8, 36-37, 39
Acute Home Based Treatment Program
(Vancouver Coastal Health), 8
Addictions (Vancouver Coastal Health Richmond), see Mental Health and
Addictions
Adult day programs, 6, 52
AIDS, 26, 42
Al-Anon Alateen Family Group, 40
Alcohol and drugs, 40, 42
Alcohol and Drug Information & Referral
(bc211), 40
Alcoholics Anonymous, 40
Allergy/Asthma Information Association, 12
Allowance, 29
Allowance for the Survivor, 29
ALS Society of BC, 13
Alzheimer Society of BC, 13
Ambulatory Care Services, 10
Ambulance Service, BC, 12, 20
Amyotrophic lateral sclerosis (ALS), 13
Animals, 14, 55
Anaphylaxis, 12
Anne Vogel Methadone Clinic, 9
Anxiety, 10, 13, 18, 43, 44
AnxietyBC, 13
Aquatic services, 50
Army, Navy & Air Force Veterans #284, 51
Art Gallery, Richmond, 51
Arts Centre, Richmond, 51
Arthritis Society, 13
Assisted Living, 6, 8, 29, 36
Assisted Living Registrar, 37
Asthma, 12
Austin Harris Residence (S.U.C.C.E.S.S.), 8
B
bc211, 39, 40, 44, 48
BC Ambulance Service, 12, 20
BC Association of Clinical Counsellors, 14
BC Association of Optometrists, 14
BC Bereavement Helpline, 40
BC Cancer Agency, 14
BC Centre for Elder Advocacy and
Support, 42
BC Coalition of People with Disabilities, 42
BC Dental Association, 14
BC Epilepsy Society, 14
BC HealthGuide Handbook, 19
BC Housing, 37
BC Lung Association, 14
BC Lupus Society, 14
BC Medical Services Plan (MSP), 20, 30
BC Mental Health Information Line, 14
BC Pets and Friends, 14
BC Podiatric Medical Association, 14
BC Psychological Association, 14
BC Schizophrenia Society, 15
BC Vital Statistics Agency, 33
Bereavement, 39, 40
Better at Home (Volunteer Richmond
Information Services)
Friendly Visiting, 44
Light Housekeeping, 28
Transportation, 34
Better Business Bureau of Mainland BC, 48
Block Watch, 46
Breast cancer, see Cancer
Breast examination
(screening mammography), 24
Bus Pass Program, 29, 34
C
Cambie Community Centre, 24, 49
Canada Mortgage and
Housing Corporation, 37
Canada Pension Plan (CPP), 29
Canada Revenue Agency, 28-29
Canadian Bar Association, 45
Canadian Cancer Society, 15
Canadian Celiac Association,
Vancouver Chapter, 16
Canadian Diabetes Association, 16
Canadian Guide Dogs for the Blind
(CGDB), 16
Canadian Hemochromatosis Society, 16
Canadian Liver Foundation, 16
Canadian MedicAlert Foundation, 18, 28
Canadian Mental Health Association, 18
Canadian Red Cross, 18, 26
Health Equipment Loan Program, 26
Cancer, 14, 23, 44
Caregivers, 13, 39
Care facilities and homes, 6, 8, 36-37, 39
Case Management, 6
Cerebral Palsy Association of BC, 18
Chimo Community Services, 39, 40, 46
Chinese Cultural Centre of
Greater Vancouver, 51, 53
Chinese Help Lines (S.U.C.C.E.S.S.), 39, 54
Chinese Mental Wellness Association of
Canada, 18, 53
Christmas Fund, Richmond, 56
Chronic Disease Self-Management Program, 24
Chronic fatigue syndrome, 20
Citizenship and Immigration Canada, 54
City Centre Community Centre –
Lang Centre, 49
City of Richmond, 32
Aquatic Services, 50
Committees, 32
Community Centres, 49-50
Community Gardens, 51
Diversity Services, 50
Mayor’s Office, 32
Program Registration Line, 50
Public Libraries, 50-51
Richmond Opportunities for Affordable
Recreation, 50
CNIB (Canadian National Institute
For the Blind), 18-19
Cocaine Anonymous, 40
Co-dependents Anonymous (CoDA), 43
College of Chiropractors of BC, 19
College of Dental Surgeons of BC, 19
College of Massage Therapists of BC, 19
College of Naturopathic Physicians of BC, 19
College of Physicians and Surgeons of BC, 19
College of Psychologists of BC, 19
Community centres, 49-50
Community Legal Assistance Society
(CLAS), 46
Community Leisure Transportation, 34
Community meals, 27-28
Compassionate Care Benefits, 30
Computer access, 44, 50
Continuing Health services, 6, 8
Co-operative Housing Federation of BC, 37
Counselling and support services, 39-40, 42-45
Courtyard Gardens – Assisted Living Care and
Intermediate Care, 8, 36
Crisis, 39
Crisis Line (Chimo), 8-9, 39
Crohn’s and Colitis Foundation of Canada, 19
Cultural Centre, Richmond, 52
D
Deafblind Services Society of BC, 19
Dementia, 13
Dental/denture clinics, 26
Dentists, 14, 19, 26
Depression, counselling for, 18, 43, 44
Diabetes, 5, 16, 24
Diabetic Support Group, Richmond, 23
Dietitian services, 20
Dial-a-Law, Canadian Bar Association, 45
Disability, Richmond Centre for, 44
Disabled persons
BC Coalition of People with Disabilities, 42
BC Housing, 37
Bus Pass Program, 29, 34
Canada Mortgage and Housing Corporation
(CMHC), 37
Canadian Guide Dogs for the Blind
(CGDB), 16
CNIB (Canadian National Institute For the
Blind), 18-19
Community Leisure Transportation, 34
Disability Discount (ICBC), 34
Fuel Tax Refund Program for Persons with
Disabilities,32
HandyDART and HandyCard, 34
59
2014 2015
Home support, 6, 26
Parking Permit for Persons with
Disabilities, 34, 44
Richmond Centre for Disability, 44
Taxi Saver, 36
Doctors (Richmond Health Services), 8
Drugs and alcohol, 40, 42-45
E
Emergency alert systems, 18, 28
Emotions Anonymous, 43
Employment and Income Assistance Centre,
Richmond, 30, 32
Employment Insurance, 30
English language learning, 44, 54
Epilepsy, 14
Equipment, medical, 26
Extended care, 18, 26
Eyeglasses, 58
F
Fair Pharmacare, 12, 20, 29
Falls Prevention Program, Seniors, 6
Family Caregivers’ Network Society, 39
Family Information Line
(Military Family Services Program), 43
Family Services of Greater Vancouver, 43
Federal government, 33
Fee Subsidy, Recreation, 50
Fibromyalgia, 20
Financial Assistance for Seniors,
Government Programs, 29-30
Financial and tax services, 28-30, 32
Findlay, Kerry-Lynne (MP), 33
Fire - Rescue, Richmond, 32
Fitness Centre, Minoru, 20, 51
Food, 27-28
Food Bank, Richmond, 27
Fraserview Intermediate Care Lodge, 8, 36
Freecycle Richmond, 55
Freemasons Volunteer Driver Program, 34
FSNA – Vancouver, 43
Fuel Tax Refund Program for Persons with
Disabilities, 32
Fung Loy Kok Taoist Tai Chi, 51
G
Gambling,44
Garratt Wellness Centre, 5, 19
Gateway Theatre, 51
Community Meal, 27
Glasses, 58
Goods and Services Tax/
Harmonized Sales Tax (GST/HST) credit, 29
Government listings, 32-33
Government of Canada – Information, 33
Go Volunteer, 55
Grace Seniors Home, Richmond, 8
60
Greater Vancouver Community
Services Society, 26
Grief Recovery Society, Lower Mainland, 40
Grief support programs, 40
Grocery shopping services, 6, 8, 28
Guaranteed Income Supplement (GIS), 29
Guide Dogs for the Blind, Canadian, 16
J
H
K
Hamilton Community Centre, 49
HandyCard, 34
Handycrew Co-operative (Richmond
Society for Community Living), 28
HandyDART, 34
Health & Home Care Society of BC, 19, 27
HealthGuide Handbook, BC,19
Health Department
(Richmond Public Health), 5-6
Health Equipment Loan Program
(Canadian Red Cross), 18, 26
Health insurance,12
Health organizations, 12-16, 18-20, 22-24, 26
HealthLinkBC Files, 20
Health Services, Vancouver Coastal
Health - Richmond, 5, 6, 8
Hearing Clinic (Minoru Place Activity Centre), 22
Hearing impairment, 22, 26
Heart and Stroke Foundation of BC & Yukon, 20
Heart of Richmond AIDS Society, 26
Help Lines, Cantonese and Mandarin
(S.U.C.C.E.S.S.), 39, 54
Help at home, 26-28
Hemochromatosis, 16
HIV, 10, 26, 42
Home Adaptations for Independence (HAFI), 37
Home repairs, 28
Home support, 6, 26
Hospice, 40
Housing and accommodation, 36-37, 39
Housing Directory, 37
Kidney Foundation of Canada, 20
Kidney Connect (Peer Support Program), 20
Kehila Society of Richmond, 27, 43
Kosher Meal Delivery, 27, 43
I
ICBC, 34
Immigrants, 53-54
Immunization Clinic, Richmond, 6
Income tax clinics, 32
Information services, 48
Information & Referral Services (Volunteer
Richmond Information Services), 28, 48
Information on the Government of
Canada, 33
Insurance, health, 12
Insurance Corporation of British Columbia
(ICBC), 34
Intermediate care, 8, 36
Interpretation services,
For health, 5
For immigrants, 54
For sign language, 5, 26
Jack Bell Foundation, the, 34
Japanese Community Volunteers Association
(Tonari Gumi), 27, 43, 48
Jewish Family Service Agency, 27, 43, 48, 51
Joint Works and Water Works, 14
L
Law Students’ Legal Advice Society, 46
Lawn Bowling Club, Richmond, 52
Lawyer Referral Service, 45
Legal services, 45-46
Legal Services Society, 46
Leisure activities, 49-53
Lend an Ear (Western Institute for the
Deaf and Hard of Hearing), 26
LGBT services, 45
Library, Richmond Public, 50-51
Lifeline, Philips, 28
Lions Manor, Richmond, 8, 37
Living Will, 46
Low cost goods and services, 55-56, 58
Lower Mainland Grief Recovery Society, 40
Lung Association, BC, 14
Lupus, 14
M
Mammograms, 12, 24
Manicures, 51
Massage, 19, 24
Meals, 27-28
Meals on Wheels, 19, 27
MedicAlert Foundation, 18, 28
Medical equipment and supplies, 18, 26
Medical Services Plan (MSP), 12, 20
Premium Assistance, 30
MEFM (Myalgic Encephalomyelitis and
Fibromyalgia Society of BC), 20
Members of Parliament (MPs),33
Members of the Legislative Assembly
(MLAs), 33
Mental health, 8-10
Mental Health Emergency Services, 9
Mental Health Information Line, BC, 14
Vancouver Coastal Health – Richmond –
Mental Health and Addiction, 8-10
Methadone Clinic, 9
Military Family Services Program
– Family Information Line, 43
Ministry of Finance, 32
Ministry of Health, 12
Ministry of Social Development, 30, 32
Minoru Aquatic Centre, 50
2014 2015
Minoru Fitness Centre, 20, 51
Minoru Place Activity Centre, 22, 27, 32, 34
Minoru Residence, 8, 36
MLAs, see Members of Legislative Assembly
Mood Disorders Association of BC
(MDABC), 22
MPs, see Members of Parliament
MSP, see Medical Services Plan
Multicultural Community Services,
Richmond, 32, 48, 54
Multicultural Seniors Society, Richmond, 54
Multicultural Helping House Society, 54
Multiple Sclerosis Society of Canada, 22
Municipal government, 32
Muscular Dystrophy Canada, 22
Museum, Richmond, 52
Myalgic encephalomyelitis, 20
N
Nar-Anon Family Groups, 40
Narcotics Anonymous, 42
Nature Park, Richmond, 52
Needle Exchange, Richmond, 10
Neglect, 5
Neighbourhood Pro Bono Law Clinics
(Chimo), 39, 46
Neuromuscular disorders
(muscular dystrophy), 22
New Canadians, 53-54
Nidus Personal Planning Resource
Centre and Registry, 46
Nova Transition House (Chimo), 39
Nutrition (dietitian), 20
O
Office of the Assisted Living Registrar,
see Assisted Living Registrar
Old Age Security (OAS), 30
Optometrists, BC Association of, 14
OASIS (OsteoArthritis Service Integration), 6, 22
Osteoporosis Canada 22
Ostomy, 20
P
Palliative care services, 12
Parking Permit for Persons with
Disabilities, 34, 44
Parkinson Society BC (PSBC), 23
Passport office, Richmond, 33
Pathways Clubhouse (Canadian Mental
Health Association), 18
Pedicures, 51
Peer counsellors, 44
Pension Plan, Canada, 29
Peoples’ Law School, the, 46
Personal safety and communication, 28
Pets (BC Pets and Friends), 14
Pharmacare Plan, 12, 20
Philips Lifeline, 28
Physicians, 8, 19
Pinegrove Place, 8, 37
Podiatric Medical Association, BC, 14
Police, 46
Polio, 23
Pools, 50
Post Polio Awareness & Support
Society of BC, 23
Problem Gambling Helpline (BC211), 44
Problem Gambling Prevention and
Counselling Services, 44
Property Tax Deferment Program, 30, 32
Prostate Cancer Foundation BC, 23
Prostate Cancer Networking Group,
Richmond Chinese, 23
Providence Lifeline, see Philips Lifeline
Provincial government, 33
Psychiatric services,
see Mental health and addictions
Psychologists, 14, 19
Public Guardian and Trustee of BC, 46
Q
Quit Smoking Information, 6
QuitNow Services, 14
QMUNITY, 45
R
Recreation, 49-53
Recreation Fee Subsidy, 50
Recycling Council of British Columbia, 55
Red Cross, Canadian
Health Equipment Loan Program, 18, 26
Reid, Linda (MLA), 33
Rent subsidy, (SAFER), 30, 37
Repairs, home or appliance, 28
Representation Agreement,
(Nidus Personal Planning Resource Centre
and Registry), 46
Residential care, 6, 8
Residential Tenancy Office, 37
Respite, 15, 19, 26-27
Richmond Addiction Services, 10, 42
Richmond Animal Protection Society, 55
Thrift Store, 55
Richmond Art Gallery, 51
Richmond Arts Centre, 51
Richmond Caregivers Drop-In Support
Group, 39
Richmond Centre for Disability (RCD), 44
Richmond Centre Wellness Club, 20
Richmond Chinese Community Society, 52
Richmond Christmas Fund (Volunteer
Richmond Information Services), 56
Richmond, City of, 32
Richmond Community Concert Band, 52
Richmond Cultural Centre, 52
Richmond Diabetic Support Group, 23
Richmond Employment and Assistance Centre
(Ministry of Social Development), 30, 32
Richmond Family Place Thrift Store, 56
Richmond Food Bank, 27
Richmond Golden Rods and Reels, 52
Richmond Grace Seniors Home, 8
Richmond Handycrew Co-operative (Richmond
Society for Community Living), 28
Richmond Health Department
(Richmond Public Health), 5-6
Richmond Hospice Association, 40
Richmond Hospital (Vancouver Coastal
Health - Richmond), 10, 12
Screening Mammography Program of BC,
12, 24
Richmond Hospital Auxiliary Thrift Shop, 56
Richmond Immunization Clinic, 6
Richmond Kinsmen Adult Centre, 23, 27, 52
Richmond Kinsmen Club, 52
Richmond Lawn Bowling Club, 52
Richmond Lions Manor, 8, 37
Richmond Mental Health Consumer and
Friends Society, 44
Services, 54
Chai at Chaupal, 54
English Conversation Classes, 54
Income Tax Clinic, 32
Information & Referral Services –
Settlement Services, 48, 54
Multicultural Seniors Group, 54
Richmond Multicultural Seniors Society, 54
Richmond Museum, 52
Richmond Nature Park Society, 52
Richmond Needle Exchange, 10
Richmond Passport Office, 33
Richmond Potters Club, 52
Richmond Poverty Response Committee, 56
Richmond Program Registration Line, 50
Richmond Public Health, 5-6
Richmond Public Library, 50-51
Richmond Senior Peer Counselling (Volunteer
Richmond Information Services), 44
Richmond Seniors Advisory Committee
(RSAC), 32
Richmond Shares, 56
Richmond Society for Community Living, 28
Richmond Handycrew Co-operative, 28
Richmond Stroke Recovery Centre, 23
Richmond Support Group for the
Visually Impaired, 44
Richmond Women’s Resource Centre
Association, 44, 48
Computer Training, 44
Computer/Internet Access, 44
English Conversation, 44, 54
Peer Support and Information & Referral, 44
Ride-Share, 34
Rosewood Manor, 8, 37
Rotary Hospice House (Salvation Army), 40
Royal Canadian Legion - Branch #291, 52
Royal Canadian Mounted Police (RCMP), 46
61
2014 2015
S
S.U.C.C.E.S.S., 39, 54
Austin Harris Residence, 8
Chinese Help Lines – Mandarin &
Cantonese,39, 54
Community Airport Newcomers Network
(CANN), 54
Community Services, 54
Immigrant Settlement and Integration
Programs, 54
Seniors’ and Women’s Services, 39, 54
Simon K.Y. Lee Seniors Care Home, 8
Translation and Interpretation, 54
SAFER - Shelter Aid for Elderly Renters
(BC Housing), 30, 37
SAIL - Seniors Abuse and Information Line (BC
Centre for Elder Advocacy and Support), 42
Salvation Army, 39
Advocacy Program, 39
Community Christmas Dinner, 58
Emergency Social Services, 39, 58
Fire Victim Program, 39, 58
Free Eyeglasses, 58
Rotary Hospice House, 40
Weekly Free Community Lunch, 28, 58
Schizophrenia Society, BC, 15
Scleroderma Association of BC, 24
Screening Mammography Program of
BC, 12, 24
Sea Island Community Centre, 49
Self Management Programs, 24
Chronic Disease Self Management
Program, 24
Chronic Pain Self Management Program, 24
Diabetes Self Management Program, 24
Online Chronic Disease Self-Management
Program, 24
Senior Citizens’ Repair Service, 28
Seniors Abuse and Information Line (SAIL), 42
Seniors Advisory Committee, Richmond
(RSAC), 32
Senior’s Centre, see Minoru Place
Seniors Activity Centre
Seniors Falls Prevention Program, 6
Seniors Information & Referral, 28, 48
Seniors Services Society, 37
Housing Directory, 37
Housing Services, 37
Information and Referral, 48
Senior’s Supplement (Financial
Assistance for Seniors), 30
Seniors’ Wellness Clinics, 24
Service BC, 33, 48
Service Canada Centre (Richmond), 30
Services for new Canadians, 53-54
Settlement services, 48, 54
Shelter Aid for Elderly Renters –SAFER
(BC Housing), 30, 37
Shopping services, 6, 8, 28
Simon K.Y. Lee Seniors Care Home
62
(S.U.C.C.E.S.S.), 8
Smoking, quit, 6
Social groups
Army, Navy & Air Force Veterans #284, 51
Richmond Golden Rods and Reels, 52
Richmond Lawn Bowling Club, 52
Richmond Multicultural Seniors Group, 54
Royal Canadian Legion Branch #291, 52
Social Planning and Research Council BC, 34
SOS Children’s Village BC Thrift Store, 58
South Arm Community Centre, 49
South Arm Outdoor Pool, 50
Drop-In Centre, 58
Pastoral Counselling, 45
Shower Program, 58
Weekly Free Community Meal, 38
St. John Ambulance, 28
Steveston Community Centre, 49
Steveston Japanese Canadian Cultural
Centre, 52
Steveston Interurban Tram, 52
Steveston Museum and Visitor’s Centre, 53
Steveston Outdoor Pool, 50
Subsidized housing, 37
Substance Abuse, 40, 42
Suicide intervention and counselling, 9, 39
Suicide support groups, 39, 40
Support Group for the Visually Impaired,
Richmond, 44
Surgeons, 19
Swimming pools, see Pools
T
TAP BC - Travel Assistance Program
(Ministry of Health), 12, 20
Tai Chi, 51
Tax and financial services, 28-30, 32
Taxi Saver, 36
Tenants’ Resource and Advisory Centre
(TRAC), 39
The Heart of Richmond AIDS Society, 26
The Jack Bell Foundation, 34
The People’s Law School, 46
Theatre, Richmond Gateway, 51
Third Age Learning at Kwantlen (TALK), 53
Thompson Community Centre, 50
Thrift stores, 55-56, 58
Translation services
For health, 5
For immigrants, 54
TransLink, 34
HandyCard, 34
HandyDart, 34
Lost & Found, 36
Taxi Saver, 36
Transit Information, 36
Transportation services, 34-36
Travel Assistance Program – TAP BC
(Ministry of Health), 12, 20
Travel Clinic (Vancouver Coastal Health), 6
Trustee, Public Guardian and, 46
Estate and Personal Trust Services, 46
Services to Adults, 46
U
UBC Faculty of Dentistry – Dental Clinic, 26
United Ostomy Association of Canada, 26
V
Vancouver Coastal Health, 5
Continuing Health, 6, 8
Doctors, 8
Mental Health and Addictions, 8-10
Richmond Health Department, 5-6
Richmond Hospital, 10, 12
Vancouver Coastal Health – Richmond, 5
Vancouver Community College –
Dental Clinic, 26
Veterans’ services, 33, 51
Veterans Affairs Canada, 33
VictimLINK, 39
Victim services, 39, 43, 46, 58
Village Knitters at Steveston, the, 53
Visual impairment services, 16
Support groups, 44
Vital Statistics Agency, BC, 33
Volunteer assistance, 28
Volunteer Centre (Volunteer Richmond
Information Services), 55
Volunteer opportunities, 55
Volunteer Richmond Information
Services, 48
Better At Home, Richmond, 28, 34, 44
Community Action Ambassadors, 8
Information & Referral Services, 48
Richmond Christmas Fund, 56
Richmond Senior Peer Counselling, 44
Seniors Information & Referral, 28, 48
Volunteer Centre, 55
Volunteer Shopping Program, 6, 8, 28
W
Walking Club, Hearts in Motion, 20
Wat, Teresa (MLA), 33
Watermania, 50
Wellness Club, Richmond Centre, 20
Wellness Clinics, Seniors’, 24
West Coast Mental Health Network Society, 45
Western Institute for the Deaf and
Hard of Hearing, 26
West Richmond Community Centre, 50
West Richmond Pitch and Putt Golf Course, 53
Women’s Counsellor (Chimo), 39
Women’s Resource Centre,
Richmond, 44, 48, 54
Wong, Alice (MP), 33
Y
Yap, John (MLA), 33
2014 2015
A promise of quality &
comfort in every smile.
We will help you:
• Get the right denture solution for you
• Keep your mouth pain free and healthy
• Enjoy the meals and foods you like
• Smile, speak and laugh with confidence
Alisha Kumar
Susan Leung
REGISTERED DENTURISTS
WEST COAST DENTURE CLINIC
#370-6091 Gilbert Road, Richmond
604.278.5447
Call to book your
FREE consultation
63
2014 2015
Because we’re here…
• Child Care Resource
& Referral Centre
• Information &
Volunteer Centre
• Leadership Richmond
• Richmond Christmas Fund
• Seniors Community
Support Services
…Richmond is a better place
to live, work and play.
Contact us to explore volunteer opportunities and to
find out more about our programs and services.
604-279-7020 or [email protected]
190 - 7000 Minoru Blvd.,
Richmond, B.C. V6Y 3Z5
Opacity Design Group Ltd., The Richmond Review,
Richmond Centre, Richmond Chamber of Commerce,
Milan & Maureen Ilich Foundation, Innovation Networks,
Richmond Auto Mall Association
64

seniors directory pages 2014.indd

Transcription

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