contents
Transcription
contents
Through a single vision of fashion for over 33 years, we have found the ladies’ casual market to blossom for women between the ages of thirty through their fifties with creative inverse fashion concepts and a challenging spirit. Therefore we have grown into an integrated fashion and retail company for the pleasure of men and ladies of all ages, and achieved the blossoming of fashion over the whole of Korea. We will go forward for the happiness of the whole world with new styles and an expansive vision. CONTENTS Overview of the Group Group Affiliates 08 History | Performance 10 CEO’s Greetings 12 Mission & Vision 14 Core Values | Management Ethics 15 Introduction of CI 16 Business Portfolio 17 Brands Crocodile Ladies | Châtelaine 20 Olivia Hassler | Ragello 21 Carries Note | Stefanel 22 Wildroses | Northcape 23 Castelbajac | Yezac 24 Bon | Bon.g-floor 25 Esquire | Gelflex 26 Young age | Portfolio 27 Sonovi | Elite 28 Bauhaus | Fashion Lounge 29 Core Competency Customer Management 32 Business Portfolio 33 Global Network | Logistics Infrastructure 34 Overseas Business 36 Marketing Activities 38 Hyungji Vision Center | Recruit 40 Corporate Culture 41 Corporate Social Responsiblity Awards 44 Social Contribution | Industrial-Academic Cooperation 46 Affiliates 48 Complete Fashion from head to foot, bringing happiness to the entire world! Group Affiliates We open a new page of fashion industry in Korea with continuous innovations and challenges for the happiness of our customers. An integrated fashion distribution company to lead lifestyles with creative innovation •Hyungji Apparel Co., Ltd has grown with the success story of Crocodile ladies for ladies and then changed their name to Fashion Group Hyungji as well as its CI in 2009 with the vision of an integrated fashion company. •The group has fashion and distribution affiliates including Hyungji I&C, Hyungji Esquire, and Hyungji Shopping, etc. and leads the way as a creative and passionate organization of culture to achieve its visions, missions, and core values. (Listing in KOSDAQ) (Listing in KOSPI) A global fashion company seeking a contemporary related total fashion concept A new-concept of outlet stores provides value and pleasure! •The company has grown into a representative company of men’s wear launching Bon and Bon. g-floor as well as Yezac, the first national shirts brand in Korea and launched a high-class ladies’ brands of ladies’ apparel such as Carries Note and Stefanel, etc. •The company actively promotes its products in the global markets including China, Taiwan, and Vietnam and possesses a fashion sense based on contemporary values and a highly sought after brand power. •T he corporation is in charge of the outlet stores distribution and Yangsan Logistics Information Center, etc. for Fashion Group Hyungji •T he company launched a new distribution brand, “Fashion Lounge,” and demonstrated the new value of being an integrated shopping space to enjoy fashions, F&B, and culture. •T he company concentrated its endeavors in the development of distribution channels to meet contemporary consumption patterns in order to enjoy outlet stores, shopping and life contents. The first company to lead in the market of school uniforms, based on tradition and expertise for over 46 years A premium shopping mall for the coexistence of fashions, F&B, and cultures! •The company launched “elite” school uniforms in 1997 for the first time and with the introduction of new brands and values, based on its tradition and expertise for over 46 years, led the market in school uniforms. •The company implemented a special project to produce companies’ uniforms, special industrial uniforms, and various group uniforms as well as “elite,” school uniforms. •The company ran a global OEM business through PT Elite, an Indonesian factory. The company's dreaming to become a famous shoemaker based on its tradition and craftsmanship for over 55 years •The company was established in 1961 and has led the trends in domestic shoes and fashion accessory markets. •The company has excellent assets such as the technology accumulated over its 55 years, a craftsman's spirit, and their own factory. •The company ran the business of shoes, bags, and fashion accessories manufacturing with the brands of Esquire, Youngage, and Sonovi with a long tradition and history. 08 _ Happy Flower To You •T he company runs distribution businesses for Fashion Group Hyungji and began operating Bauhaus in Jangan-dong, Seoul in 2015, will open a new shopping mall in Hadan, Busan in 2016, and will have seven shopping malls by 2020. •L ocal landmarks for high-grade contents, such as fashions, F&B, living, cinema, and a culture center, etc. with one-stop shopping convenience Provision of an optimum production solution based on C&M factory in Vietnam •A global apparel manufacturer established on the foundation of technology and expertise for more than 25 years •P roduction of children’s wear and outdoor wear of global brands including ladies’ high casual products •C onstruction of the best and most optimal equipment system on a 12,900㎡ site with more than 1,500 employees Fashion group hyungji _ 09 History | Performances Happy footprints of Fashion Group Hyungji The history of Fashion Group Hyungji is the history of the fashion industry in Korea. The group leads the markets with new paradigms such as the development of ladies’ casual markets for ages thirties through fifties The second foundation Growth period 2010s 2000s 2010 Launched Wildroses 2010 Established PT ELITE, a global apparel manufacturer in Indonesia. 2010 Launched Bon.g-floor. 2011 Changed firm name from Esquire to EFC Co., Ltd with declaration of CI. 2012 Launched Northcape. 2012 Held a briefing session on operating a store as the 30th anniversary of founding. 2012 Merged Woosung I&C as an affiliate of Fashion Group Hyungji. 2013 Merged Elite Basic Co., Ltd as an affiliate of Fashion Group Hyungji. 2013 Acquired NorthCape. 2013 Acquired premium outlet Bauhaus. 2013 Merged C&M factory in Vietnam as an affiliate of Fashion Group Hyungji. 2014 Acquired the trademark rights for Wildroses in Asia. 2014 Acquired domestic trademark rights for Stefanel, an Italian ladies’ wear brand. 2014 Acquired domestic trademark right for Castelbajac, a French brand. 2014 Launched Bon.g-floor, a men’s wear brand in Chinese markets. 2015 Opened Hyungji Vision Center, an urban training institute. 2015 Constructed Yangsan Logistics Information Center. 2015 Launched Castelbajac, a golf wear brand designed from inspiration of art. 2015 Acquired Wildroses, a global brand. 2015 Merged EFC (Esquire) as an affiliate of Fashion Group Hyungji. 2015 Declared integrated CI of the group and 2020 Vision. 2000 Changed firm name to Woosung I&C Co., Ltd. 2001 Established Miss Mr Co., Ltd. 2002 Established an Employ buy out company named Elite Basic Co., Ltd. 2003 Established the employee stock ownership association of Woosung I&C Co., Ltd. 2003 Hyungji Apparel Co., Ltd moved to the company building in Gangnam-gu. 2004 Woosung I&C Co., Ltd was listed on the KOSDAQ. 2004 Launched Bon, a men’s wear brand. 2005 Established Shanghai Hanyeongje yeojang co., Ltd. in China. 2005 Launched Esquire Homme and Sonovi. 2006 Launched Châtelaine. 2006 Established the employee stock ownership association of Elite Basic Co., Ltd. 2007 Launched Olivia Hassler. 2008 Launched Ragello. 2009 Hyungji Apparel Co., Ltd moved into new headquarters building in Yeoksam-dong. 2009 Changed firm name to Fashion Group Hyungji with the declaration of CI. 2009 Elite Basic Co., Ltd was listed in KOSPI. 10 _ Happy Flower To You Launching period 1990s 1994 Established Hyungji Corp. 1996 Launched Crocodile Ladies 1996 Established Yantai Esquire Shoes Co.,Ltd. in China. 1997 Launched elite school uniforms. Changed firm name from Cheil Synthetics Co., Ltd to Saehan Co., Ltd. 1998 Launched Yezac. 1998 Hyungji Apparel Co., Ltd moved to Miwoo Building in Cheonggyecheon. 1998 Established Hyungji Apparel Co., Ltd. Beginning period 1960s-1970s 1961 Established Esquire Shoes Co., Ltd. 1969 Launched textiles for elite school uniforms. 1972 Established Cheil Synthetics Co., Ltd as an affiliate of Samsung Group. 1980s 1980 Established Sidae Shirts Co., Ltd. 1982 Established Crown. 1985 Changed firm name to Woosung Apparel 1989 Launched Portfolio. Fashion Group Hyungji repeated its pattern of high growth and achieved more than 500 billion KRW in sales over the 10 years since establishment, attracting the attention of the industry. Fashion Group Hyungji achieved one trillion KRW in sales in 2013 with the expansion of its business areas to men’s wear, outdoor wear, school uniforms, and the distribution business, etc. through strategic M&A from 2012. Fashion Group Hyungji was acknowledged as the representative integrated fashion distribution company for Korea. Growth trend in sales and distribution networks for each year (Unit: KRW 100million, as retail price) 2,100 1,860 1,900 11,340 1,538 10,030 10,100 Stores Sales 980 750 5,122 4,740 80 102 2001 180 892 2003 1,103 5,787 1,300 7,300 7,000 355 2,362 2005 2007 2009 2010 2011 2012 2013 2014 2015 Year Fashion group hyungji _ 11 CEO’s Greetings “We create fashions to give you happiness.” An enterprise bringing you happiness… Leading customers' life styles Fashion Group Hyungji places the highest value on “Happiness” and is the philosophy of its establishment and participates in management activities for the values of customers, executives/employees, agent managers, suppliers, and stockholders. We plan for continuous and stable growth by promoting qualitative growth with expansion of business areas and substantial management through strategic M&A in spite of low growth trends. We expanded our business line to the golf market by launching Castelbajac, a famous French fashion brand, in the spring in 2015. We intend to be reborn as an enterprise that leads customers in their lifestyles with the introduction of total fashions as well as fashion clothes to customers in addition to increased market power. Overcoming the top domestic position To become a global enterprise The Fashion industry is in a decisive position to begin a new Korean Wave through K-Fashion based on the economic expansion of territory made possible by the Korea-China FTA and Korea-Vietnam FTA. Current chairman of Korean Apparel Industry Association Current chairman of mid-sized enterprise members, Korea Chamber of Commerce and Industry Current member of Commission on Unification and Economy, The Federation of Korean Industries Current vice-chairman of Korea Federation of Textile Industries Current chairman of Urban Fashion Small-Industry Development Association Current visiting professor of Dankook University. Graduate School of Business Administration Current special appointment professor of Chung-Ang University Current adjunct professor of Soongsil University Graduate School of Business Administration I am the chairman of the Korean Apparel Industry Association and the chairman of mid-sized enterprise members, Korea Chamber of Commerce and Industry and am providing the foundation for domestic fashion companies to expand their business to foreign countries, thus assisting the government to provide the strategies to support and cultivate the fashion industry. Our group promotes the fashion business in China and Taiwan, etc. by launching Châtelaine and Bon.g-floor. We intend to become the top integrated fashion distributor and to lead customers to a happy lifestyles by maximizing our strong points in quality competitiveness, price competitiveness, and opportunities for global business, using our large infrastructure. Fashion group hyungji CEO 12 _ Happy Flower To You Fashion group hyungji _ 13 Mission & Vision Core Values | Management Ethics “Happy Flower to You” Core Values is the vision dreamed of by the members of Hyungji Professional passion Professionalism, target consciousness, and execution power Mission Beautiful challenge Patience, courage, and pioneer spirit Executives/ Employees Core Values Cooperated in creation Open thought, communication, and synergy Customers Righteous growth Vocational ethics, transparency, and credibility Mission Partners Righteous growth Professional passion Cooperated in creation Beautiful challenge Growth Objective of the Group Unit : KRW 100 million Total sales Operating profit A company to create happy fashion cultures 380 10,100 Year Vision " Happy Flower To You " Fashion Lifestyles Customer-orientation Customers’ happiness 14 _ Happy Flower To You 2,000 20,000 3,000 30,000 With customers, executives/employees, partners, and societies Healthy Eco System 2014 2017 2020 Management Ethics Fashion Group Hyungji executes ethical norms for transparent and incorruptible transactions in order to grow continuously as a group to create happy fashion cultures. How to use Ethical Appeal System Homepage : www.hyungji.co.kr E-Mail : [email protected] Telephone : 02-3498-7417, C.P : 010-5211-7426 Mail : Audit Team of Fashion Group Hyungji, Hyungji Bldg, 776-15, Yeoksam-dong, 322, Nonhyeon-ro, Gangnam-gu, Seoul Fashion group hyungji _ 15 Introduction of CI Business Portfolio Happy Flower( ) means happiness. Business Portfolio Fashion Group Hyungji is an integrated fashion and retail company that represents Korea. Goal of 3 trillion KRW of total sales Process Color - M80 Y95 Spot color - DIC 2518 Achievement of 500 billion KRW of total sales Achievement of 300 billion KRW of sales with a single brand Hyungji Main Gray Process Color - K70 Spot color - Pantone Cool Gray 11 C Meaning of CI 2007 The “h” in the symbol of CI is the repeatedly hand-written expression of the “h flower.” It symbolizes the happiness which is to be transmitted to the world by Fashion Group Hyungji. With the motive of “h” that is the first letter of “hyungji,” High Quality Hybrid Happiness Humanism Harmony Exceeding 1 trillion KRW Achievement of of total sales 700 billion KRW of total sales 2012 Goal of 2 trillion KRW of total sales 2020 2017 2015 2013 2011 2008 1996 Crocodile Ladies, pioneered new market (1996) High Quality Hybrid Happiness Humanism, and Harmony, etc. Harmony is included in the management philosophy of Fashion Group Hyungji. It has the intention for the goal of growing into the top fashion company in order to lead the Korean fashion industry and, furthermore, the vision to leap to the level of a global fashion group. Top ladies' wear company The integrated CI of the group was changed into English to meet its vision in order to grow into a global fashion distributor by 2020, and was announced at the 33rd anniversary of our establishment in 2015. Launching of Wildroses, advance to outdoor wear market(2010) Business expansion to outdoor and men’s wear markets Acquisition of Hyungji I&C(2012) Acquisition of Bauhaus(2013) Acquisition of Hyungji Elite(2013) Acquisition of Hyungji Esquire(2015) Business expansion to distribution business and school uniform market Business expansion to shoes and fashion accessory markets Business expansion to Taiwan (2013) Business expansion to China (2014) Continuous growth and business expansion to global markets The image of the group that automatically changes to meet trends and seeks for new ones is always embodied with change and a dynamic and rising mood is expressed as our symbol. It is emphasized when one's observation of the symbol goes from the left to the right to read the symbol. First of all, “g” is highlighted to emphasize take off in order to be a global total fashion distribution company. Development of distribution business focused in Busan Color of CI For the Colors of CI, Hyungji adopted Orange to express a warm passion and happiness and unique character. Hyungji's Main gray color expresses a rational and high-status feeling. Meaning of Company Name Fashion Group Hyungji is a new firm name that was declared with the establishment of the vision of Hyungji Apparel Co., Ltd. Our name was changed in order to become an integrated fashion company in December 2009. Fashion Group Hyungji represents an expansion to various clothes and distribution channels including men’s wear and outdoor wear, etc. over its history as a professional clothes company and has the goal and long-term business vision to expand to more fashion-related business in future. Fashion Group Hyungji aims to become a top global company in the domestic markets as an integrated fashion distribution group to improve the quality of future lives, provide pleasure, and be responsible for a comprehensive approach to lifestyles. 16 _ Happy Flower To You Busan Hadan Mall (Completed in 2016) Fashion Group Hyungji develops a distribution business focused in the Busan area based on the will of our Chairman, Choi Byung-oh from Busan. Fashion Group Hyungji constructed Hyungji Town in Goejeong-dong, Busan in 2014, opened a logistics information center in Yangsan in 2015, and operates distribution and logistics facilities with a harmonization of fashions, F&B, and other fashion cultures, in order to contribute to the local cultures, employment, and economic activation of the area. The shopping mall of Fashion Group Hyungji in Hadan, Busan has seventeen stories above ground and eight underground on 58,896㎡. The first basement floor is directly connected with Hadan Station of Busan Subway for good accessibility and has fashion stores, restaurants, theaters, sport facilities, financial institutions, and offices, etc. This shopping facility is the largest integrated shopping mall and will be a landmark in Saha-gu. Shopping F&B Culture Amusement Fashion group hyungji _ 17 We make valuable brands over good clothes. WOMEN WOMEN Brands Crocodile Ladies Châtelaine Olivia Hassler Ragello Top ladies’ casual in Korea Modern french emotional brand Contemporary emotional value casual High-grade ladies’ adult casual Crocodile was first created in Singapore in 1947 and enjoys worldwide popularity and the long history and tradition of a global fashion brand. Crocodile Ladies was launched as a ladies’ casual brand in Korea for the first time in the world and is a first class ladies’ wear brand which created a blue ocean in the adult casual market for ladies in their thirties through fifties. Ladies’ wear with unique modern trendy emotions to emulate the specificity and pride of French queens in the middle ages Contemporary casual wear with a fashionable style for ladies who attach an importance to rational values, enjoying a vital life, and maintenance of strict self regulation “Ageless and timeless” style represents the desire of ladies in order to maintain youth and beauty in a timeless and ageless fashion. Launching Model Concept Launching Model Concept Launching Model Concept Launching Concept Distribution Distribution Product group 20 _ Happy Flower To You March, 1996 Ha Ji-won Practical casual with high quality in reasonable price category Boutique stores and department stores Business line and Croctive line Distribution Product group February, 2006 Ko Jun-hee Highly emotional modern French fashions with the intention of pursuing current trends and character Boutique stores and department stores Signature line and voyage line Distribution Product group September, 2007 Han Ji-hye Contemporary ladies’ seeking casual wear for values and style Boutique stores and department stores Premium line and haute casual line September, 2008 Ageless and timeless Boutique stores Fashion group hyungji _ 21 OUTDOOR/SPORTS WOMEN Brands Carries Note Stefanel Wildroses NorthCape Highly emotional contemporary women’s formal wear Italian, highly emotional contemporary ladies’ wear Swiss outdoor wear for ladies Authentic outdoor wear of North Europe Carrier Note seeks a luxuriousness and womanly image based on simple and highly emotional sensibility, suggesting comfort and coordination in order to satisfy both dignity and liberalization. Refined and contemporary Stefanel is an authentic Italian knitwear possessing trendy emotions and wearable styling. Wildroses is a professional outdoor wear for ladies which originated in Switzerland for the first time in the world and is a stylish outdoor wear for use in mountain climbing, yoga, and tour, etc. It is a highly functional product with a scientifically fitting feeling to show highgrade feelings of colors and ladies’ body types and leads the new paradigms in outdoor wear markets. NorthCape is an authentic outdoor wear which was created based on North European sensibilities and the challenge of the spirit of Peary, with the aim of Nord Capp which is a pure land in Norway. NorthCape achieved rationality in terms of highly functional material, design, and price and provides the style suitable for various activities such as mountain climbing and touring, etc. Launching Model Concept Launching Concept Launching Model Concept Distribution Product group Launching Model Concept Distribution Product group Distribution Product category 22 _ Happy Flower To You March, 1998 Yano Shiho Highly emotional women’s formal wear with elegant and contemporary feelings Department stores Contemporary casual line and formal dress line Distribution August, 1998 Italian and highly emotional contemporary ladies’ wear Department stores January, 2010 Ko Jun-hee Professional outdoor wear for ladies Boutique stores and department stores Dream line, pulse line, and explore line August, 2012 Park Seo-joon Authentic outdoor wear of North Europe Boutique stores and department stores Peary line, Nord Capp line, and voyage line Fashion group hyungji _ 23 MEN GOLF/MEN Brands Castelbajac Yezac Bon Bon.g-floor Famous French golf wear Stylish artists’ shirt British contemporary men's wear Elegant and witty city look Castelbajac is a worldwide famous brand that was made by JeanCharles de Castelbajac, a French designer, in 1968 and has the concept of “Art on the Field” based on creative design and on the designer’s specific concept. Yezac is a shirt brand that seeks its own, original styles and emotion. It’s the brand for fashion people and provides a contemporary interpretation of urban emotion based on contemporary and highgrade styles and purity. Bon displays and introduces independent slim fitting suit lines for the first time in Korea with the introduction of unique and creative styling and held fashion collection events for the first time in the history of ready-made clothes. Bon is a contemporary men’s wear that has become the representative character that is the leading urban refinement for contemporary trends. Bon.g-floor is a casual brand of elegant and witty character for young urban men and suggests practical styles. Bon.g-floor advocates the most recent trends and cultures for the younger generation, who are highly interested in cultural contents, architecture, art, and cooking. Launching Concept Distribution Product category Launching Concept Distribution Launching Concept Distribution Launching Concept Distribution 24 _ Happy Flower To You March, 2015 Art golf with young emotion and life styles Boutique stores and department stores Sport line, premium line, and Bajac line August, 1998 Highly emotional stylish artists’ shirt Department stores August, 2004 Stylish suit to seek for urban refinement and trends Department stores August, 2010 Elegant and witty city look for young urban men Boutique stores and outlet stores Fashion group hyungji _ 25 SHOES/ACC SHOES/ACC Brands Esquire Gelflex Young Age Portfolio Authentic dress shoes to advocate modern and luxury feeling Comfort shoes in liberal life styles traditional casual shoes in comfortable and liberal styles Elegantly designed practical dress shoes Esquire is the representative brand of Hyungji Esquire and is a brand of high-grade dress shoes based on 55 years of tradition. Esquire aims at refined design and a comfortable wearing feeling and shows excellent quality based on its own production expertise. Launching Concept Distribution 26 _ Happy Flower To You September, 1961 Authentic dress shoes to advocate modern and luxury feeling Boutique stores and department stores Gelflex is a high-grade comfort shoe brand made by Esquire and is the brand of casual shoes that meets the styles of multi purposes during off time as well as business casual times. Launching Concept Distribution August, 2006 Comfortable shoes for liberal lifestyles for cooling and relaxation Boutique stores and department stores Young Age is the brand of comfort casual shoes with youthful and susceptible emotions. Young Age aims at youth who are active in their twenties and thirties with unique designs, reasonable prices, and a comfortable wearing feeling. Launching Concept Distribution September, 1981 Authentic casual shoes focused on comfortable and liberal styles and functionality Department stores, outlet stores, and discount stores Portfolio is the brand of authentic dress shoes with reasonable prices. Portfolio is proud of its elegant design and high quality and provides you with a lightweight and active functionality. Launching Concept Distribution January, 2007 Elegantly designed practical dress shoes Boutique stores, outlet stores, and discount stores Fashion group hyungji _ 27 OUTLET ACC/SCHOOL Brands Elite Bauhaus Sonovi is a brand of handbags of unique designs that creative and unique illustration images in happy and fun concepts that are expressed as patterns on handbags. Sonovi aims at unique, and vital twenty something youths. Elite school uniforms have written a new history of school uniforms for 46 years since the launching of school uniform textiles in 1969 and has positioned itself as the representative brand. Elite intends to keep its long tradition and history with its best quality and customer satisfaction based on the pride to cultivate the dream and hope of the schooldays of the thirteen through eighteen age groups. Bauhaus has integrated shopping spaces on 15 floors of area and have more than 180 brands consisting of young casual and SPA brands for teenagers and twenties, children’s wear stores for thirties and forties of kids’ moms, ladies' casual wear stores, men’s clothing stores, outdoor wear stores, food courts, and Lotte Cinema for all age groups. Launching Concept Launching Concept Launching Concept Sonovi Emotional fashion accessories with unique life styles Distribution 28 _ Happy Flower To You January, 2005 The brand of emotional fashion accessories to show unique life styles in a happy and fun concept Department stores, outlet stores, and duty-free shops Representative school uniforms of Korea with 46 years of tradition Distribution 1969 Comfortable and beautiful number-one school uniforms to communicate with its customers Boutique stores A premium fashion mall for families to enjoy 365 days a year. Distribution August, 2012 An integrated one-stop shopping mall for fashions, foods, and cultures Jang-an branch Fashion Lounge Good clothes in good spaces with happiness Fashion Lounge is a fashion outlet store of Fashion Group Hyungji with the aim of introducing diverse garment brands and convenient facilities such as ladies’ wear, men’s wear, and outdoor wear, etc. under the slogan of “Good clothes in good spaces with happiness.” Launching Concept Distribution November, 2014 Good clothes in good spaces with happiness Boutique stores Fashion group hyungji _ 29 Success of Hyungji has clear background. Customer Management Business Portfolio DB of five million customers… Start of customer satisfaction Custom-made products and services are developed for customers through analysis of DB of their purchase patterns, etc. as well as the body types and foot types of five million customers of the group. Management of integrated VOC (Voices Of Customers) We intend to run customer-focused management with an integrated management of diverse voices of customer as the management assets to meet market trends and customers’ potential needs. Call Center Stores Executives/ Employees Customer Panels Homepage SNS Business portfolio for continuous growth Construction of business portfolio with synergy of fusion/integration Sharing by CEO, affiliates, and business HQ, process for customers, and innovation of customers’ values VOC Shoes / Fashion accessory VOC DB through IT interface Product Development Marketing Customer Satisfaction Activities Customer Channel Management Integration of VOC including call center, stores, executives/employees, and online information Golf Wear Strategic management of relationships with customers and with the operation of an integrated membership systems and mobile applications. Increased usages of accumulated points, management of relationship with VIP, and increased benefits for members, through integrated membership system of brands and implementation of mobile CRM applications Branding to elevate lifetime shares through relationship management for the whole lifetime of customers, increased usages of accumulated points, and increased benefits Members 800,000 members Year 900,000 members 2004 2,800,000 members 4,500,000 3,600,000 members members achievement of 5,000,000 members 2006 2009 2011 2014 2015 [Share sales to members in each year] Common members Nonmembers 32 _ Happy Flower To You 29.9% Sales to members in 2013 Sales to VIP members in 2013 Premium members 0.9% Best members 22.1% Excellent members 6.9% Common members 51.5% 18.5% Nonmembers Distribution Men’s Wear Innovation Creative Differentiated customer services based on the analysis of sales of members and their purchase patterns Premium members Best members Excellent members Integrated fashion and retail company Performance of four strategic tasks to accomplish 2020 vision Increasing trend of members in each year Achievement of a top membership record with the invitation of five million members for the ladies’ market with a systematic operation of CRM Sales to members in 2012 Sports Wear School Uniforms Systemic Customer Management Sales to VIP members in 2012 Ladies’ Wear · Power of R&D · Collaboration · Creative design · Knowlegde management · Substantial management · Good company for employees Market & Trend Global · Overseas markets advance · Export business · Agency business · Innovation of Integrated VOC management · Management of big data · O2O Strategy 27.4% Sales to members in 2014 Sales to VIP members in 2014 Premium members 1.2% Best members 12.3% Excellent members 13.9% Common members 55.6% 16.9% Nonmembers V2 strategy for scale and substantiality(Volume & Value) Fashion group hyungji _ 33 Global Network l Logistics Infrastructure Gaeseong Hwaseong Integrated Logistics Center Bangladesh Nanjing BON.g-floor Store Shanghai Hanyeongje yeojang Co.,Ltd Yangsan Logistic Information Center Peru Global sourcing partners Overseas production factories Vietnamese C&M Factory Overseas subsidiaries and stores Domestic logistics center Taiwan Châtelaine Store PT ELITE Factory Export Business Production foundation with the possession of our own factories such as a Vietnamese C&M Factory and an Indonesian PT ELITE, etc. Possession of experience in the processing of famous global brand products Brand agency business Possession of more than 500 powerful global sourcing infrastructures in the world Expertise in production of 20million products in Korea and development of more than 20 domestic brands Benchmarking of Li & Fung Ltd and achievement of excellent SCM(Supply Chain Management) and outsourcing Powerful global sourcing infrastructure Retail networks Most advanced logistics information system We concluded a partnership with more than 300 competent suppliers in Gaeseong, China, Vietnam, Indonesia, Bangladesh, Thailand, Myanmar, Japan, Taiwan, Italy, Peru, France, and Turkey as well as Korea. Good quality and design of products will be created at the most reasonable prices through powerful global sourcing infrastructures. Fashion Group Hyungji operates 2,100 strong distribution networks in Korea. In terms of type, with the boutique stores taking the largest share with 75%, department stores take 17% of the share, and outlets and discount stores taking 8% of the share. (As of end of October, 2015) <Distribution of retail networks in each area> 82 in Gangwon 405 in Seoul 93 in Incheon 72 in Chungbuk 424 in Gyeonggi 105 in Gyeongbuk 100 in Chungnam Preparation of stable production foundation with operation of our own factories Fashion Group Hyungji provides a stable production foundation and improves quality and cost competitiveness with the acquisition and operation of Vietnamese C&M Factory and the Indonesian factory of Hyungji Elite. Vietnamese C&M Factory Scale : 1,400 employees in 12,900㎡ of site Indonesian PT ELITE Factory Scale : 1,300 employees in 82,500㎡ of site 82 in Daejeon 121 in Daegu 90 in Jeonbuk 42 in Ulsan 79 in Gwangju 164 in Busan 71 in Jeonnam 151 in Gyeongnam Hwaseong Logistics Center Hwaseong Integrated Logistics Center has the most advanced automated equipment systems with the construction of WMS (Warehouse Management System) based on PDA. Rapid distribution and packing of products is possible through WMS and adequate position for good accessibility helps to achieve rapid delivery to whole stores in the country to improve the efficiency and mobility in the operation of logistics. Yangsan Logistic Information Center Yangsan Logistics Center opened in 2015 and consists of a central building (52,800㎡ of total available area) having ten floors above ground and a subsidiary building (10,000㎡ of total available area) having seven floors above ground on 11,092㎡ of a site. The logistics facilities equipped with advanced automated systems are capable of storing 600 pieces of clothing and advanced unmanned automatic logistics machines are capable of processing 3,500 pieces of clothing an hour and 30,000 pieces of clothes a day on average. Yangsan Logistics Information Center will significantly strengthen its logistics competitiveness together with the synergy of executing Hwaseong Integrated Logistics Center and will play core roles in the growth of the group as the hub for the business in southern areas. 19 in Jeju 34 _ Happy Flower To You Fashion group hyungji _ 35 Overseas Business CHINA TAIWAN Taipei Mirarma Shopping Mall Taipei Mirarma Shopping Mall Sogo Department Store Taoyuan Dajiang Shopping Mall Taipei Eslite Shopping Mall Hsinchu Big city sogo Department Store Shenyang Xinglongyi Department Store Bon.g-floor in Suzhou Taihua Department Store Huaian Zhongangshangcheng Department Store Nanjing Zhongangshangcheng Department Store Zhangjiagang Manbate Department Store Bon.g-floor in Taipei Mirarma Shopping Mall Suzhou Jinying Department Store Shanghai Xinshijie Department Store Daihuan Department Store Châtelaine in Taoyuan Metrowalk Shopping Mall Bon.g-floor in Shanghai Daihuan Department Store Bon.g-floor stores Hangzhou Wulinyintai Department Store Yezac stores Kaohsiung Dollars Shopping Mall Dream Mall Châtelaine stores Wildroses stores Bon.g-floor in Taipei Xinyi Mitsukoshi Department Store Aggressive development of overseas markets Business expansion in Asia CHINA TAIWAN Hyungji I&C participated in CHIC, which is the largest fashion exhibition in Asia and which was held in Beijing, China in 2014, with BON.g-floor and Yezac which are men’s wear brands. They attracted hot responses from local buyers and the press. Therefore, Hyungji I&C provided a bridgehead for successful business expansion in China, opening twelve stores in the central commercial territories in Shanghai, Hangzhou, and Suzhou, etc. since the opening of a store in Suzhou Taihua Department Store in May, 2014. Châtelaine, a French emotional brand, concluded a contract with Collins, which is a Taiwanese fashion distributor, in 2013 and expanded its business to Taipei, Kaohsiung, and Taoyuan in Taiwan, and operates 13 stores including men's wear brand stores. Châtelaine concentrates its endeavors on expansion of its stores in the Asian territory including China and Southeast Asia with the establishment of an overseas business department in order to grow into a global brand. Fashion Group Hyungji started an aggressive development of overseas markets as the representative fashion company in Korea visiting overseas in the capacity of an economic mission by government May, 2013 : Visit of the USA – MOU with LA Korean Apparel Manufacturers Association June, 2013 : Visit of China – Advanced men’s wear business in China and donated a fund to construct of Korea Commercial Hall September, 2013 : Visit of Vietnam – Acquisition of C&M Factory October, 2013 : Visit of Indonesia – Visit of PT ELITE Factory of the company November, 2013 : Visit to Europe (France, G.B., and Belgium) – Entered into an exchange with EURATEX and preparation of networks for business expansion to Europe January, 2014 : Visit of Switzerland – Acquisition of copyright of Wildroses in Asia and presentation of a prospect in the Switzerland Business Forum Châtelaine – Collins Contract Acquisition of domestic trademark right for Stefanel of Italy March, 2014 : Visit of Germany – Consulting with RWTH Aachen June, 2014 : Visit of Central Asia (Uzbekistan and Kazakhstan) – Review of investment in Uzbekistan, discussion on textile techno park, and establishment of a plan to establish an R&D center for domestic/foreign adult markets for ages thirties through fifties August, 2014 : Visit of Canada – Discussion on economic cooperation with Canada Wildroses acquired global trademark right Bon.g-floor fashion show in CHIC, China 36 _ Happy Flower To You Yezac fashion show in CHIC, China October, 2014 : Visit of Italy – Acquisition of domestic trademark right for Stefanel, a women's wear brand April, 2015 : Visit of Central and South America – MOU on inventories of To Do Fashion in Brazil and promotion of joint business expansion to China with Peru Inca Group Suggestion of fashion development plan to the president during visit of the USA Fashion group hyungji _ 37 Marketing Activities Happiest time together with customers Cooperative marketing through collaboration with other business categories Fashion beauty seminars with Olivia Hassler and Chamzone and a partnership event on female health management and fashion expertise with Yakult We make marketing activities to blend with our customers. Partnership with BC Card Rainbow Service for discount promotions on each day of the week New standard of PPL Exposure of brands through episodes and settings to be naturally fused in drama stories <Jang Bo-ri 37% of the highest viewer rating> <Mama> <Mother> <My daughter Gumsawall> <Olivia Hassler – Chamzone Event> <Yakult Partnership Event> <Partnership in BC Card Rainbow Service> Sponsorship for cultural and sport activities Transmission of special impression through SNS Produced fresh videos such as impressive videos and drama parody advertisements, etc. are shared with various SNS channels with expansion Art exhibition of Jean-Charles de Castelbajac for the first time in Asia to provide customers and citizens with a place to enjoy culture and art and with the opportunities to experience the originality of brands Contribution in the activation of a female sporting culture by supporting Samsung Life Insurance Female Basketball Team, providing them with player uniforms <Wow campaign, “One day of mother”> <Epilogue of “Empress Ki”> <Art exhibition of JC Castelbajac for the first time in Asia> <Support of Samsung Life Insurance Female Basketball Team> Campaigns to lead changes to positive societies Expanded “Slow visit culture” to consider, sympathize with, and enjoy nature with the operation of a National Park Visit Team with Korea National Park Service Joint implementation of People Hope Project with the participation of Viewer Expedition for the 10th anniversary of <Screen Album – The Mountain> of KBS Implementation of the hug campaign to transfer love to societies requiring conslation and healing Cresumer marketing to communicate with customers Sponsored essay contest with the subject of “Happiness of a woman" to improve the image of representative women’s wear by providing the opportunities to find hidden talent and transferring special impressions and reality Sponsored character contest of crocodile to improve the communication ability of twenties and thirties <Hug Campaign> 38 _ Happy Flower To You <Viewer Expedition of “Screen Album – The Mountain” <NorthCape National Park Visit Team> Operation of style curator in the shape of show host advanced from supporters, filming of new product advertisement videos, and online joint purchase and advertisement <Operation of Style Curator> <Essay contest of Crocodile Ladies> Fashion group hyungji _ 39 Hyungji Vision Center | Recruit Corporate Culture "Education" is the best welfare Opening of Hyungji Vision Center, an urban training institute We opened Hyungji Vision Center, an urban training center, in Gaepo-dong, Seoul in January, 2015 with good accessibility for the executives/employees of the group and agents, etc. It is an optimum educational infrastructure equipped with lodging facilities, lecture hall, and rest space and is used by trainees to learn the vision of Hyungji and to firm up new purposes. Hyungji DNA for passion and challenges CEO’s leadership creates from nothing, with the entrepreneurship and is embodied in the organization. “We will remove the stress of clothing from the people.” “One quarter step more than any others” "Stay Hungry" Spirit Operation of programs for “Success” of agents, “innovation” of employees, and “Happiness” of customers We concluded a contract on education with the Institute of Global Management (IGM), that is the best training school for establishment of business, and Korean Management Association Consulting (KMAC), and is a strong job trainer, participating in the project. Early settlement of new employees Strengthening companywide working ability Hyungji Vision Center Strengthening of professionalism for counseling with customers Improvement of abilities of agent owners A store of 3.3㎡ 'Dream' was the only thing that would never be poor Dongdaemun in 1982 “I will become an entrepreneur” “I will run brand business” Overcoming bankruptcy Like a roly-poly 10 cases of M&A 2012~2015 Operation of “Advanced program for Fashion group Hyungji CEO(AFH)” for agent owners for the first time in the industry AFH operated for the fifth time as a class since its opening in 2010 and 270 CEO's of agent owners were created as a result. The program has shown substantial performance as a win-win model between head offices and agents through increased sales for agents, improved service quality, and elevated customer satisfaction with strengthened store management abilities. Also, Fashion Group Hyungji provided regular education for more than 2,100 agent managers and employees in the country for the improvement of the service quality and operates diverse and systematic programs such as “Hunch of Success” seminar (agent owners), Sales Skill-Up Course (sales rep), New Manager Course, and SM (Shop Master) Ability Improvement. Recruit of new Employees Competent persons belong to long-range projects of a company. Employees were publicly recruited since 2010 to raise up employees, who acquired corporate culture and the DNA of Hyungji, to core competent persons of the company in the fashion industry that has a high turnover rate and the maximum competition rate was 120:1. New employees pass through systematic education programs, practices, and OJT to acquire the core values of the company and, after obtaining problem solving abilities, are moved to field departments, after six months of a training period. 40 _ Happy Flower To You Strong volition that there is no opportunity to go backwards due to the neglect of management regarding promissory notes, in 1993 Challenge and Creation Improvement of managers’ abilities Win-win agent education Hyungji, “Rise here like a flame.” Global Hyungji Development of ladies’ casual markets (1996) Growth into an integrated fashion and retail company Turning eyes to global market Attack of niche market of women's wear for thirties through fifties “Opportunity is like a flying bird.” Provided the business with a foundation for the expansion of business to China and Taiwan with the acquisition of the global trademark right for Wildroses. KRW 300 billion with a single brand for the first time Experienced eyes to seek for opportunities especially when a significant challenge is present. Positioning at No.1 brand Created business opportunities during participation in economic mission by government Social Contribution 110 times CEO’s lecture Win-win management Masterpiece life Elucidation of entrepreneurship (2012 - 2015) “The company may grow only when agents owners become rich.” “Contribution to this society that has developed me” Business establishment spirit and expertise was shared with students, small businessmen, and CEO’s through lectures for the transmission of hope. We led communication and skinship with agents and suppliers. Win-win leadership, “An established relationship of a lifetime.” Leading development of the industry through chairman of Korean Apparel Industry Association Emergency aid and donation activities for earthquake in Nepal and flood damages in Philippine Fashion group hyungji _ 41 We will bloom with the flowers of happiness along with the whole world. Awards To be a respective company Good to Great Fashion Group Hyungji has contributed to the whole development of the fashion industry through innovations which are considering the customers’ happiness to be the core value of the company and will contribute in social development as a respective company. 2004 Hyungji Esquire retained the top position for two consecutive years in men’s dress shoes in NCSI (National Customer Satisfaction Index). 2005 Awarded Korea Customer Satisfaction Management Award for five consecutive years (from KMAC since 2009). 2006 Acquired Excellent Company Certificate in Korean Service Quality for seven consecutive years (from the Ministry of Knowledge Economy since 2013). 2007 Acquired Korea Masterpiece Brand Certificate for five consecutive years (from KSA, Korean Standards Association, since 2012). 2008 Awarded Korea Design Grand Award (from the Ministry of Knowledge Economy). 2009 Awarded Enterprise Innovation Grand Award of the Prime Minister (from the Ministry of Strategy and Finance). Obtained Environmental Management System ISO14001. Awarded 3rd Korea Distribution Grand Award in the franchise area (from the Ministry of Knowledge Economy in 2005, 2008, and 2009). 2010 Acquired top position in Premium Brand Index for four consecutive years (from KSA since 2013). 2004 2010 2011 Awarded the iron tower medal on 18th Textile Day (from President). Awarded the silver tower medal on 24th Textile Day (from President). Acquired top position in Brand Power of Korean Industries for five consecutive years (from KMAC since 2015). Awarded Korea First Brand Grand Award for nine consecutive years (from Korean Customer Forum since 2013). Hyungji I&C acquired Customer Concentrated Management Certificate from Fair Trade Commission. 2013 Received President' Award on 12th Fair Trade Day. 2014 Awarded Grand Award in the Brand of the Year for eleven consecutive years (from Korean Customer Forum). Received award of “2014 Good Enterprise for Women’s Work” (from GWP Korea in 2014). 2012 2015 Awarded 44th Management Grand Awards (from KMA: Korea Management Association). Awarded the Best CEO Award of the 2015 Management Grad Award (from KMAC: Korea Management Association Consulting). 44 _ Happy Flower To You 2015 Awarded Korea Marketing Management Award for five consecutive years from KMAC since 2015). School uniform elite acquired top position in Premium Brand Index for seven consecutive years. Fashion group hyungji _ 45 Social Contribution l Industrial-Academic Cooperative Activities Lighting the world warm Happy flower! Fashion Group Hyungji fulfills social responsibilities, continues sharing activities, and approaches one step more towards the people’s brand and the people’s company. Representative CSR activities of Fashion Group Hyungji Subjects of support I Low-income women and children Supporting project ISupport for education of the children of low- WOW Campaign Support of middle/high school and college students with school fees and education expenses twice a year income female heads of families ImplementationI Until now since 2003 WOW (Wings Of Women) means “Happy wings to be given to women” and supports for low-income female heads of families to educate their children Kimchi-Making with Love Kimchi-sharing event every year for poor neighbors Hug Campaign Hugging with valuable Korean persons who require consolation and healing campaign for active expression of the mind of love Disclosure of a large hug moneybox and donation of hug kits in more than 1,900 stores Relay cheering video event for Hug Campaign Public invitation of photographs of hugging Charity Bazaar Frequent “Love Bazaar" for neglected classes and donation of some earnings from sales Donation of scholarship and college development fund Donation for foundation of Choi Byung-Oh Hall, College of Human Ecology, Seoul National University (2010) Donation for construction of Châtelaine Lecture Room for cultivation of female talents in Sookmyung Women's University (2007) Donation for establishment of Fashion Trend Center in Jeonju University and scholarship for excellent students (2009) Donation for establishment of Choi Byung-Oh Lecture Hall in Soonchunhyang University and Honors Scholarship for cultivation of talents (2007) Donation for scholarship for cultivation of talents in Dankook University and construction of Choi Byung-Oh Lecture Room (2011) Talent donation and other activities Subjects of support I African women and children Supporting project IThe fund for the establishment of schools, supply of schools with tap water facilities, learning tools, and cultivation of teachers in African areas that have poor education facilities ImplementationI Until now since 2009 46 _ Happy Flower To You Subjects of support I All women Supporting project IParticipation in the “Pink Ribbon Campaign” for the improvement of the recognition of breast cancer, free distribution of self diagnosis cards for breast cancer in stores, and a donation of a part of the operating income to Korean Cancer Society ImplementationI Until now since 2008 Voluntary service event for the adolescent to manufacture hope kits and transfer them to the children in global villages Support of “A Grain Sharing Festival" with T-shirts for staffs Donation of 50,000 pieces of clothing equivalent to 5 billion KRW to the areas damaged from 2011 Japan Earthquake Donation of clothes equivalent to 700 million KRW, 1.5 billion KRW for the flood damage in North Korea (2007 and 2012) Support of typhoon-damaged areas in The Philippine with clothes equivalent to 4 billion KRW in 2013 Chairman Choi devoted his private fortune of 500 million KRW for damage restoration after Sewol Ferry Accident in 2014 Donation of 75,000 pieces of clothing equivalent to 10 billion KRW to the areas damaged by the 2015 Nepal Earthquake Fashion group hyungji _ 47 Affiliates Fashion Group Hyungji Co., Ltd. www.hyungji.co.kr Main building of Hyungji Building, 322, Nonhyeon-ro, Gangnam-gu, Seoul TEL. 82-2-3498-7200 Hyungji I&C Co., Ltd. www.woosunginc.com Hyungji Elite Co., Ltd. www.elitebasic.co.kr Hyungji Esquire Co., Ltd. www.esquire.co.kr MTU Building, 323, Nonhyeon-ro, Gangnam-gu, Seoul TEL. 82-2-2107-6500 6th Floor, 12, Teheran-ro 38-gil, Gangnam-gu, Seoul (D&Y Building, Yeoksam-dong) TEL. 82-2-3279-8015 12, Teheran-ro 38-gil, Gangnam-gu, Seoul (D&Y Building, Yeoksam-dong) TEL. 82-2-3404-2200 Hyungji Shopping Co., Ltd. www.bauhausmall.co.kr Hyungji Retail Co., Ltd. www.fashionlounge.co.kr Hyungji C&M Co., Ltd. www.hyungji.co.kr Bauhaus, 288, Dapsimni-ro, Dongdaemun-gu, Seoul TEL. 82-2-2115-1000 46, Namyangsan 1-gil, Dong-myeon, Yangsan-si, Gyeongsangnamdo TEL. 82-55-370-5800 Thon Thanh Chung, Xa Phon Xuong, Huyen Yen The, Bac Giang,Vietnam TEL. 84-240-3535-000 We share happiness through fashion.