Rachel Lincoln

Transcription

Rachel Lincoln

Rachel Lincoln
PORTFOLIO
July 2015
#1
Medtronic
WEBSITE
SUMMARY
Design of annual conference website
to champion Medtronic brand and
showcase key conference messages and
information.
INVOLVEMENT
Lead designer, assisted with front end
build.
#2
Michelle Cristine
LOGO DESIGN
SUMMARY
Contemporary and geometic logo and
business card design for an independent
jewellery and product designer.
INVOLVEMENT
Lead designer
#3
Axis Events
BRANDING &
COLLATERAL
Ian Gray
Axis Events Group
SUMMARY
Design and rollout of all business
collateral including business cards,
stationery, presentation templates, EDM
campaigns, marketing infographic,
invoices and reports.
INVOLVEMENT
Lead designer
81 - 83 Campbell St,
Surry Hills NSW 2010
Dear ,
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dendandest dict.
Kind regards,
IAN GRAY
Marketing &
Communications Manager
t +61 2 9215 0300
m 0412 512 262
e [email protected]
w www.axisevents.com.au
Axis House
81 - 83 Campbell St
Surry Hills, NSW 2010
engage . inspire . reward . success
Amie Spangenberg
Business Relationship Manager
Axis Events Group
t +61 2 9215 0300
e [email protected]
w axisevents.com.au
a Axis House, 81 - 83 Campbell St, Surry Hills, NSW 2010
abn 84 003 353 062
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CONTENTS
HERBALIFE VACATION 2017
Presented by Axis Events Group, Thursday, 2 June 2016
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© Axis Events Group 2016
2
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HERBALIFE VACATION 2017 – PROPOSED DESTINATIONS
BALI
THE EXPERIENCE
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MANAGING DIRECTOR
BUSINESS RELATIONSHIP
MANAGER
THE AXIS WAY
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ACCOUNTS &
ADMINISTRATION
ACCOUNT MANAGERS
TRAVEL & LOGISTICS
EVENT PRODUCTION
CREATIVE & COMMUNICATIONS
GROUP TRAVEL
CONSULTANTS
EVENT MANAGERS
MARKETING &
COMMUNICATION MANAGER
EVENT COORDINATORS
IT SERVICES
PAUL CHRISTIE
AMIE SPANGENBERG
REBECCA MARTIN
KATE THOMASSIAN
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75
GRAPHIC & WEB DESIGNER
74
#4
Brickworks Ltd
2015 LUXURY
INCENTIVE LAUNCH
BRANDING
SUMMARY
Design and rollout of brand to promote
2015 Luxury Incentive program to key
VIP customers. Geometric shapes and
muted colour scheme with hints of
gold used across collateral including
promotional booklet, trifold invitations,
screen content, personalised letters, gift
packaging and product flyers.
Brickworks Building Products
Productts
6:30PM, SATURDAY 10 MAY 2014
request the pleasure of your
THE BALLROOM AT THE WESTIN HOTEL
2015
company as we launch the 20
015
extravagant
Luxury Incentive in extravaga
ant
1 MARTIN PLACE, SYDNEY, NSW 2000
LOUNGE SUIT / COCKTAIL DRESS
style...
INVOLVEMENT
Lead designer, consulted audio visual
suppliers to coordinate accompanying
video production.
Brickworks Building Product
Products
ts
6:30PM, SATURDAY 10 MAY 2014
PLEASE RSVP BEFORE FRIDAY 28 MARCH 2014
request the pleasure of your
THE BALLROOM AT THE WESTIN HOTEL
VISIT WWW.BRICKWORKSEVENTS.COM.AU/2015
/
TO
CONFIRM YOUR ATTENDANCE
2015
company as we launch the 20
015
extravagant
Luxury Incentive in extravaga
ant
style...
1 MARTIN PLACE, SYDNEY, NSW 2000
LOUNGE SUIT / COCKTAIL DRESS
Brickworks Luxury
Incentive Launch Dinner
2015
Entreé
Anthony
Ebejer
Brickworks
tro and ocean king prawns, avocado
Smoked trout
and me
mesclun garden leaves with walnut oil
emulsion
~
d
Confit of duck
leg, braised red cabbage, baby
turnips and crispy shallots
Main
Braised wa
wagyu beef cheeks, horseradish mash,
honey rroasted carrots and shiraz reduction
~
Barramund
Barramundi fillet, spring onion and potato pikelet,
herb tossed edamame and wasabi beurre blanc
Dessert
Caramelised apple tart with bitter almond parfait
~
Bourbon vanilla creme brulee, honey roast
pear and nut biscotti
In 2015, Brickworks invite you on an odyssey to experience the delightful, indulge in the
romantic and explore the unexpected.
Monte Carlo
Italy
Commencing in Lisbon, an enchanting eight day cruise onboard the Star Breeze
to Barcelona along the impressive, sun drenched Spanish Coastline will
leave you spellbound, while an optional stop in Monte Carlo brings a little
extra magic.
Terms & Condition
Conditions
19
Contact
20
Contents
Date
Day
Evening
Departures
Inflight
Friday
Afternoon arrivals into Lisbon, Portugal
gall
Sunday
Palma de Mallorca, Spain
n – Depart 6:00pm
Hotel check-in and afternoon at Leisure
2015 Luxury Incentive
Welcome Reception
Four Seasons Ritz
10 July 2015
Lisbon, Portugal
19 July 2015
Day at Leisure OR Shore Excursions
Day at Leisure OR Optional Tours
At Leisure
Four Seasons Ritz
Monday
Barcelona, Spain
n – Arrive 7:00am
20 July 2015
Morning at Leisure
Welcome Aboard
Cocktail Reception
Star Breeze
At Leisure
Star Breeze
At Leisure
Star Breeze
Deck BBQ Dinner Under the Stars
Star Breeze
At Leisure
Star Breeze
2015 Luxury Incentive Gala Dinner
Star Breeze
Thursday
9 July 2015
Saturday
11 July 2015
Sunday
12 July 2015
5:00pm – Board Star Breeze
Monday
Portimão, Portugal – Arrive 8:00am
m / Depart 5:00pm
13 July 2015
Tuesday
Cádiz, Spain – Arrive 8:00am / Depart
art 9:00pm
14 July 2015
Wednesday
Gibraltar, Overseas British Territory
rito
ory
y – Arrive 9:00am / Depart
Depa 6:00pm
15 July 2015
Thursday
Málaga, Spain – Arrive 7:00am / Depart
part 8:00pm
16 July 2015
Friday
Almería, Spain – Arrive 8:00am / Depart
epart 3:00pm
17 July 2015
Overnight
Lisbon, Portugal
Date
Day
Saturday
Palma de Mallorca, Spain
n – Arrive 5:00pm
18 July 2015
Day at Leisure
Tuesday
21 July 2015
Evening
Overnight
At Leisure
Star Breeze (docked)
Cocktail Reception
Star Breeze
At Leisure
Farewell Reception
Pullman Skipper
Barcelona, Spain
OR
22 July 2015
Morning departures to Monte Carlo, Monaco
Evening at Leisure
Fairmont Resort
Monte Carlo, Monaco
Afternoon arrivals & hotel check-in
Thursday
23 July 2015
Friday
24 July 2015
Tunisia
Charming & Eclectic
Bathed in pure Atlantic light and crowned by the storybook St.
George's Castle, Lisbon is one of Europe's most visually striking
capitals. Looks aside, the city will surely win you over with its
genuine friendliness and blissfully laid-back pace.
Enjoy the ride – In Lisbon, getting there really is part of the fun, as the charming clanking old trams are
The Four
Seasons Ritz
still the best way to reach the top of the steepest hills.
Get lost in Alfama – Step into the maze of its medieval alleys, peeking into tiny shops, admiring
artists sounds of fado. Then immerse yourself further by visiting a fado house such as A Baiuca.
Fairmont Resort
Farewell Reception
Monte Carlo, Monaco
Indulge your sweet tooth – The pastelaria (pastry shop) is a mainstay of the
Inflight
Inflight
Portuguese neighbourhood. Try Pastéis de Belém – the famous portugese tarts are
made behind locked doors using a century-old recipe known to a handful of bakers.
Fairmont Resort
2015 Brickworks Luxury Incentive
The eight day cruise aboard the St
Star Breeze will be nothing less than a
ex
journey of extraordinary style, exceptional
service, deluxe amenities and
absolute indulgence.
Life Onboard – The newly renovated Star Bre
Breeze features 106 beautifully appointed private suites, each with an ocean
view. The ship has been designed to make you feel completely at home, as if aboard your own private yacht. Cruising down
the Portugese and Spanish coastlines will leave
leav you feeling refreshed and inspired with new friends and memories that will
last a lifetime.
Facilities – Each day, each hour, is yours
yo
to relish. Burn that extra energy in the state-of-the-art Fitness Centre or
sun-dre
spend time relaxing alone on a sun-drenched
deck alongside the swimming pool. As the sun goes down, try your
en
luck at the Casino or sit back and enjoy
the evening entertainment at the Lounge.
Dining – Dining choices onboa
onboard are limitless be it fine-dining at AmphorA or enjoying a casual meal at
Candles. With an innovative me
menu of gourmet specialties and regional touches, your appetite will always be
sated.
Spa – If your focus is relaxation,
rela
discover the delights of WindSpa – select the perfect treatment to
revitalize, refresh, and re
reinvigorate you.
Star Breeze
Sta
on a hilltop right in the heart of the
city, the Four Seasons Ritz is truly a
Feel the power of Fado – Start with the Fado Museum to see, learn and hear about the
Evening at Leisure
Monte Carlo, Monaco
With its enviable location perched
tile panels; go up and down precipitous staircases, let yourself be guided by the sound of caged
canaries or the smells of fish on grills.
Morning at Leisure
Magical & Spellbinding
lllbindin
Welcome
Afternoon departures to home ports
Lisbon
extravagance of the 2015 Brickworks Luxury Incentive.
Pullman Skipper
Barcelona, Spain
Afternoon departures to home ports
Wednesday
You are invited to experience the grandeur, excitement and
Port wine tasting – After a long day wearing out your shoe leather on Lisbon’s hills, the
Port Wine Institute is a soothing treat for both the feet and the palate.
landmark establishment.
Exquisitely appointed with 18th-century
replica furnishings, old world charm meets
modern convenience with an indoor lap pool
and rooftop fitness centre.
Dining is a gastronomic delight in the exclusive
Varanda restaurant helmed by internationally
acclaimed executive chef, Pascal Meynard.
Lisbon
Portimão
Gateway to the sun-kissed beaches of the Algarve, Portimão is a small, colourful city with a thriving fishing port and an old centre sprinkled with
manicured parks and plazas. The fine waterfront is a delight for strolling, lined with outdoor cafes and restaurants where the scent of charcoalgrilled fish hangs in the air.
Cádiz
Cádiz is one of the oldest inhabited cities in the western world, with more than 3,000 years of history. This beautiful city has been largely
undiscovered by international tourists, but it is a popular destination for Spaniards in the summer.
The cathedral in Cádiz is by far its best-known landmark. It was built in the 18th century with gold imported from the New World. There is also a
museum with a breathtaking, and priceless, collection of gold, silver and jewels.
Gibraltar
Located at the southernmost tip of Europe, Gibraltar is literally between the Atlantic Ocean and the Mediterranean Sea. Its unique
location has played a pivotal role in history, as countries fought for control over this busy seaport.
The impressive Rock of Gibraltar is an impressive sight and towers above the surrounding countryside. Beyond the Rock the old
town of Gibraltar consists of a main street jammed with tiny shops, a handful of museums and British charm.
Ports of Call
Energetic & Vibrant
Home to some of the most
mo iconic Gothic and Modernist architecture
in the world, Barcelon
Barcelona is heaving with life all day and night.
Málaga
Explore Gaudí – His most ffamous works are the Sagrada Família, impressive both outside and in; Park
Málaga’s privileged location has attracted travellers, merchants, artists and explorers,
explo
and for centuries they have left their mark and created a cosmopolitan
city. It is the gateway to the beaches of Torremolinos, the exclusive clubs and marina
m
of Marbella and Puerto Banus. Malaga is not only the perfect place to
explore many historical monuments, atmospheric little streets and squares wit
with a delightful café culture, the shopping is also excellent.
fairy tale and emulates an English garden city; and La Pedrera.
Güelll, a space that's out of a fa
Fill up on Tapas – There
The are menus listing tempting tapas just about everywhere you turn and the
The Pullman
Skipper Barcelona
Almeria
Ideally located to enjoy both the
city and the sea, your beautifully
appointed room is the perfect balance
of sophistication and comfort.
Surrounded by semi-desert at the foot of a range of mountains, Almeria's
Almer
coastline alternates between long sandy beaches and steep cliffs. Narrow
streets with whitewashed façades are elements of its picturesque historic
his
quarter. Beaches, mountains, coastal nature reserves and a gastronomy
that will make this journey unforgettable.
Palma de Mallorca
Wake up to room service breakfast on your
private terrace or relax by the pool.
Palma de Mallorca is the largest of the Spanish Balearic Islands
Is
in the Mediterranean and is located just off the east coast of Spain. The
lovely old town is clustered around Sa Seu
u – wander thro
through the delightful 13th century Cathedral, explore narrow winding streets
or relax in one of the many outdoor cafes. With traces remaining of its Roman, Christian and Muslim periods of rule, there is much
to discover about this diverse city poised between Europe
Eu
and Africa. And of course there are the beaches, yacht harbours and
lovely clear water for swimming.
Ease your tired muscles in the hotel’s Spa Lounge
with a relaxing body massage or top off an
exciting day with a nightcap in one of the elegant
bars.
Ports of Call
Port
Chic & Glamorous
Ch
Nestled between France and Italy on the Cote d’Azure, the
Principality of Monaco has long been a playground for the rich and
famous. Escape for three nights of high fashion and high rolling.
glamour and a place where the rich come to gamble their fortunes and celebrities come to be seen.
The Fairmont
Monte Carlo
Resort
Rock the Boat – Ogle at the magnificent yachts in Monte Carlo Harbour, the rich-and-famous
playground that served as a location for the James Bond movie GoldenEye. Take in the impressive sights
of rococo buildings and mountains on the Bateau Bus (water taxi) or hop aboard a yacht cruise.
Experience a level of luxury known
only to movie stars at this lavish resort.
Ocean – Rising from the cliff-side rocks, the Oceanographic Museum is home to a treasure trove of
sea life: seahorses, sharks, cuttlefish, sea cucumbers and more. The building itself is a monumental
work of art: It took 11 years to build, using 100,000 tons of stone from southeastern France.
From the rooftop pool deck, the city
of Monte Carlo unfolds around you with
magnificent vistas of the Mediterranean sea
and the iconic hair pin bend of the Formula
One racetrack below.
Indulge your sweet tooth – For the past 700 years, the stately grounds of the Prince’s
Palace of Monaco have been home to the Grimaldi dynasty – most notably, the late Prince
Rainier III and the glamorous movie star-turned-princess, Grace Kelly. The palace’s state
rooms are open to the public during the summer.
With gracious service, luxurious accommodations,
award winning restaurants, indulgent spa and
in-house casino, you will feel like royalty.
Swim in the Me
Mediterranean – Barcelona has over four kilometres of beaches where you
can spread out yo
your towel and enjoy the summer sun.
Stroll down La Ramblas – Barcelona's most famous promenade pulses with life. The
array of living statues, street musicians, performers, hustlers, and eccentrics ensures there is
never a dull
dul moment during your stroll.
Wander through Montjuïc Gardens – With fantastic views of the wide
Wand
M
blue Mediterranean
sea, there is no better antidote to the madness of the city than
laz day strolling amid the beauty and serenity of the soothing gardens.
a lazy
Barcelona
B
To Participate
Terms & Conditions
To join the 2015 Brickworks Luxury Incentive, all you need to do is purchase products from Austral Bricks, Bristile Roofing, Austral Masonry, Austral Precast and
Auswest Timber.
1.
The incentive qualifying period will run from 1 July
2014 through to 30 April 2015
2.
All winners will travel together to Portugal, Spain &
Monaco in 2015
All purchases made during the qualifying period (1 July 2014 – 30 April 2015) accumulate Brickworks Dollars. At the end of the qualifying period you can use
these to redeem your incentive tickets. Brickworks Dollars will be awarded as follows:
Luck be a Lady – Monte Carlo Casino is the cornerstone of Monaco’s legend, the undisputed symbol of its
dishes on offer range from gourmet creations to long-standing neighbourhood favourites. A tapas crawl
is the definitive Barcelona
Barcelon custom.
•
$100 spent on First Quality Face Bricks, Pavers, Masonry and Retaining Wall Blocks and Commons = $1 Brickworks Dollar
•
$100 spent on Concrete and Terracotta Roof Tiles (supply only) = $1 Brickworks Dollar
•
$200 spent on Concrete and Terracotta Roof Tiles (supply and lay) = $1 Brickworks Dollar
•
$250 spent on Austral Precast products = $1 Brickworks Dollar
•
$200 spent on Auswest Timber products = $1 Brickworks Dollar
To Qualify
Each place on the 2015 Brickworks Luxury Incentive will be worth $12,500 Brickworks Dollars. To join Brickworks in Monte Carlo, you must
earn an additional $4,000 Brickworks Dollars.
A minimum of $6,000 Brickworks Dollars must be accumulated to qualify for the incentive. Once this minimum threshold has been
achieved, you can join the incentive by earning the remaining Brickworks Dollars or buying in the balance.
All you have to do is continue doing exactly what you are good at; buying and promoting Brickworks products. There is no limit
to the number of incentive tickets one company can accrue. The more you achieve, the more you receive.
3.
The 2015 Luxury Incentive trip is limited to 180
places
4.
Brickworks Dollars will only be rewarded for first
quality product
5.
“Purchases” refers to product that has been
6.
A minimum of $6,000 Brickworks Dollars are
required to qualify for the 2015 Luxury Incentive.
This entitles participants to pay the outstanding
balance of one ticket.
7.
One incentive ticket is worth $12,500 Brickworks
Dollars.
8.
One Monte Carlo ticket is worth an additional
9.
The trip is based on twin share accommodation.
delivered. All orders must be delivered by close of
business on the final day of the qualifying period for
the points to be added towards your incentive total.
$4,000 Brickworks Dollars.
A single supplement fee will apply.
10. Brickworks Dollars are only to be used for the 2015
Luxury Incentive and are not redeemable for cash.
11. Trip participants must be employees or partners
(wife , husband etc.) of those involved.
Monte Carlo
About the Incentive
12. Final total of Brickworks Dollars required are subject
to changes in currency fluctuation, airport and
government taxes and additional fuel surcharges.
LISBON
STAR BREEZE CRUISE
BARCELONA
MONTE CARLO
Dear Daryl & Helen,
We would like to take this opportunity to thank Fairhaven Homes for
participating in the 2015 Luxury Incentive. I am sure you would agree that this
is a journey not to be missed.
Remember, all you have to do is exactly what you are good at, buying and
promoting Austral Bricks, Austral Masonry, Austral Precast, Auswest Timbers and
Bristile Roofing products.
All purchases made from 1 July 2014 through to 30 April 2015 will contribute
towards the incentive. Any previously accrued Brickworks Dollars w
will also
count towards your incentive tally.
During the qualifying period, you will receive monthly updates fro
om your local
General Manager with feedback on your progress.
We wish you every success in this year’s campaign and I look forw
ward to
welcoming you to Europe in 2015.
Regards,
David Fitzharris
Group General Manager Sales
Design Place
www.designplace.com.au
Design Place is an aspirational website that features
photography of carefully selected residential,
commercial and landscape projects. Each project
featured on the website highlights the inspiration and
thinking behind the design, products used and the
people who created the inspiration. A wide range of
products from the Brickworks group including Austral
Bricks, Bristile Roofing and Austral Masonry are all
featured on the website.
To have your projects included on Design Place
please email [email protected] or visit
www.designplace.com.au.
#5
Pennant Hills War Memorial
Children’s Centre
WEBSITE
SUMMARY
Redesign of company website to with
a focus on large, dynamic images, the
site provides a visual showcase of the
services and philosophy of the business.
INVOLVEMENT
Lead designer, assisted with front end
build.
P
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Inn the
thhe city,
city, old
d colonial buildings provide a peek into the past, while brilliantly
fashioned
point to a city-state that is constantly on fast-forward.
fa
ashhionned skyscrapers
skyys
2
Discover
Discov Singapore
4
6
Shangri-La Rasa Sentosa Resort
The Sh
The A to
t Z Guide
10
12
Dynasty Incentive
The Dy
Terms & Conditions
G
PIN
OP
SH
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R
LTU
S
E
DATE
MORNING
AFTERNOON
EVENING
OVERNIGHT
Th
hursday, 14 August 2014
Thursday,
Departures
Arrivals & Check-In
Check-
At Leisure
Shangri-La Rasa Sentosa Resort & Spa
Friday, 15 August 2014
Day at Leisure / Optional Tours
Welcome Reception
Sa
aturday, 16 August 2014
Saturday,
At Leisure
Sunday, 17 August 2014
At Leisure
Monday, 18 August 2014
Monday,
Farewell Dinner
Tuesday, 19 August 2014
Tuesday,
At Leisure
In Flight
Departures
SUMMARY
Design and roll out of incentive brand
to promote incentive destination. Bright
colours and custom icons captured
spirit of Singapore.
to explore and discover this exciting city. The Singapore
TTake
akke this
thhis opportunity
oppo
o
experience
evolving, you can decide how and what you want
exper
ex
rience iss constantly
c
yyour
our
ur Singapore
Singapo
ore holiday to be.
Brickworkss is e
excited to welcome you and your family to Singapore on
the 2014 D
yna
Dynasty
Incentive. This is a child friendly program and kids
are spoilt
spo for c
choice with a range of action-packed attractions such as
2
Artscience
Museum
The
A to Z
Guide
6
4
3
Singapore Zoo, Universal Studios and Marine Life Park to name a few.
This unique lotus shaped
museum is Singapore’s
premier destination for major
international touring exhibitions
from the most renowned
collections in the world.
Cable
Beaches
Singapore Flyer
Idyllic beach fronts, floating
bridges and lush tropical inlets
with exciting recreational
activities such as beach
volleyball, wave-riding, cycling,
roller blading and kayaking await
beach lovers.
Catch a glimpse of Singapore’s
past, present and future on
board the Singapore Flyer, the
world’s largest Giant Observation
Wheel.
Hawker
Car
Centres
A trip to a hawker centre is an
absolute must when visiting
Singapore. In these open-air
food courts, you can easily find
dishes influenced by a variety of
cuisines, from fish noodles and
roti prata to nasi goreng and
pad thai.
The state-of-the-art eightseater cabins will give you a
360-degree bird’s eye view of
the Singapore Skyline – easily
the most scenic and fun way
to travel between the city and
Sentosa Island.
Dining
Ethnic
Wherever you go in Singapore,
you’ll most certainly be able
to find a restaurant, as the
locals simply love eating. From
street markets to Michelin stars,
Singapore’s dining scene will
leave you spoilt for choice.
Explore the various cultural
precincts and religious
landmarks around the island
and get acquainted with
Singapore’s multicultural society.
Discover the impressive history,
cultural diversity and lifestyles of
Singaporeans.
Diversity
Imbiah
Gardens
Joo
Lookout
Kampong
Glam
Kampong Glam was once the
seat of the old Malay royalty
in Singapore. The alleyways of
this precinct are filled with the
smells and sights of spices, rattan
furniture shops and perfumes.
by
Chiat
Named after wealthy Chinese
landowner Chew Joo Chiat, this
area is dotted by colourful shop
houses and homes that are
adorned by sculpted facades of
animal reliefs and hand-crafted
ceramic tiles. Enjoy the wealth of
good food and cultural heritage.
Skyline Luge
The Sentosa Luge is South-East
Asia’s first. Part go-kart, parttoboggan and all excitement,
this gravity-defying ride is not to
be missed.
Sha
Shangri-La’s
angri-La’s Rasa Sentosa Resort & Spa is a five star property ideally
id
situated
on tthe
he beach front of Sentosa Island, Singapore. Far from the hustle and
bustle
Road,
bus
stle of the city, yet still close to major attractions such as Orchard
Orc
Chinatown, Little India and Clarke Quay, the resort is conveniently
convenie linked to
mainland
ma
ainland Singapore by a causeway.
Shangri-La’s
Sha
angri-La’s Rasa Sentosa Resort & Spa is next to numerous island
isla attractions
including
incl
luding Southeast Asia’s first Universal Studios, Underwater World,
Wo Dolphin
Lagoon
Lag
goon and Siloso Beach, and the business district is a mere 15
1 minutes
away
awa
ay by car.
The
e beautifully appointed guest rooms all feature stylish interiors,
interio a balcony,
complimentary
com
mplimentary internet access, flat-screen LCD television with satellite TV
channels,
cha
annels, tea & coffee making facilities and a fully-stocked mini-bar.
m
Relax
Rela
ax and refresh in the outdoor swimming pool and pamper yourself at
the Rasa Spa. Seven restaurants and bars offer a diverse range
rang of culinary
temptations.
tem
mptations.
There
The
ere are a host of activities for kids at Shangri-La Rasa Sentosa Resort &
Spa.
Spa
a. Spanning 100 square metres over two stories, the children’s
childre club Cool
Zone
slide
Zon
ne consists of three activity centres and features a giant tree-house
tree
thatt winds down into a pool of colourful balls. There is also a dedicated
d
Kidss Pool and daily recreational activities organised by the resort
res to provide
endless
end
dless family fun.
7
5
The
Shangri-La
Rasa
Sentosa
Resort &
Spa
Collateral included promotional booklet,
wall calendar, competition flyers,
personalised letters with accompanying
product information and name badges.
INVOLVEMENT
Lead designer
the Bay
Spanning 101 hectares, this
award-winning attraction houses
over 250 thousand rare plants.
From the waterfront promenade,
enjoy an amazing view of the
Marina Bay skyline.
Located in the heart of Sentosa
Island, Imbiah Lookout boasts
11 exciting attractions ranging
from enriching “edu-tainment”
tours and relaxing nature walks
to fun and adrenalin pumping
activities.
Brickworks Building
Products
2014 DYNASTY
INCENTIVE
BRANDING
NA
TU
N
XA
TIO
LA
SStaying
tayying
g at the
e luxurious Shangri-La Rasa Sentosa Resort & Spa, discover the
delights
Island. Home to lush rainforests, golden sandy beaches,
d
eliightts of Sentosa
Se
en
deep-water
a deep
p-wate
er yachting marina and luxurious accommodations, Sentosa
for both global jet setters and locals alike.
IsIsland
slannd is a playground
pla
ay
HE
RE
customers
AAllll c
usttomers who
w qualify for the 2014 Brickworks Dynasty Incentive will be
flflown
low
wn from
frrom their
the
e nearest capital city to Singapore to enjoy 5 nights and 6
days
d
ayys discovering
discove
eri all the “Lion City” has to offer.
your family are invited to join Brickworks as we
You and yo
an exciting melting pot of cultures,
Discover Singapore,
Sin
and attractions.
lifestyles an
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PPint-sized
int--size
ed Singapore
Sing
ga
is a mosaic of contrasting cultures. This thriving,
cosmopolitan
c
ossmo
opolitann city is brimming with diversity; a fascinating mix of culture,
language,
la
ang
gua
age, arts
artts and architecture. Singapore is a dynamic city that inspires,
constantly
to offer fresh experiences.
c
onnstantly innovating
innno
As our valu
valued
alue customer, we invite you to participate in
Dynasty Incentive.
the 2014 Brickworks
Br
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Incentive
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Discover
Singapore
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2014 DYNASTY INCENTIVE
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Discover
Singapore
#6
1
Chilli Crab
Arguably one of Singapore’s greatest culinary
inventions, this famous dish is a must have during
any visit to Singapore. It is easily found in many
hawker centres and restaurants throughout the city.
What makes this dish so special is its sensuous, sweet
yet savoury sauce, created with a base of chilli and
tomato sauces which will electrify your palate and
satisfy your taste buds.
The red-tangy sauce is made deliciously fragrant
with light flavourings of garlic and rice vinegar,
while thickening flour and egg ribbons (produced
by adding beaten eggs towards the end of the
cooking process) give the chilli crab dish the fluffy
texture it’s known for.
Discover Singapore 2014
2014 BRICKWORKS DYNASTY INCENTIVE
Discover Singapo
Singapore
g p re
Orchid
Singapore is a Garden City, rich in greenery and
biodiversity. It is fitting that the nation is represented
by a unique National Flower of its own, the orchid.
The most highly coveted of ornamental plants, the
delicate, exotic and graceful orchid represents love,
luxury, beauty and strength.
As the flower most associated with hybrids, the
orchid is also a symbol of Singapore’s multicultural
heritage. It is representative of the harmony among
the ethnic communities, as well as with the many
foreign visitors.
In Singapore, the flower is used in souvenirs,
jewellery and has become a source of inspiration
for art, songs, fashion and architecture.
Discover
Di
is
Singapore
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VisitFRIthe website and enter your details before 31/12/13 for your
SAT
chance
to win one ticket to the 2014 Brickworks Dynasty Incentive
SUN
MON
in Singapore! The winner will be announced in 2014.
27
28
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END QUALIFYING PERIOD
www.brickworksevents.com.au/discoversingapore
December
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Win a Discover
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Singapore Ticket
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Easter
Ea
astterr Monday
Mo
onday
17
W.
B
THU
SAT
WW
22
16
RE
21
TUE
15
THU
PO
MON
22
14
GA
21
SAT
13
IN
FRI
22
TUE
WED
RS
21
SAT
12
11
AU
FRI
22
EN
21
MON
TUE
EV
TUE
WED
EEaster
aste
er Sunday
Suunday
RE
20
SUN
SC
SUN
PO
20
10
DI
THU
SAT
SUN
U/
20
.A
THU
OM
20
9
FRI
OR
MON
EEaster
astter Saturday
Satturday
KW
19
RIC
SAT
E
19
RE
WED
U/
19
.A
WED
WW
19
Good
G
oo
od Friday
OV
SUN
FRI
KS
18
GA
FRI
S.C
18
W.
B
TUE
EN
18
KW
TUE
EV
18
8
THU
RIC
SAT
KS
17
W.
B
THU
WW
17
PO
MON
GA
17
IN
MON
RS
17
VE
FRI
OM
16
CO
WED
S.C
16
NT
SUN
VE
16
SE
SUN
RK
16
RE
THU
SC
15
PO
TUE
DI
15
GA
SAT
U/
15
.A
SAT
OM
15
OR
WED
TS
.C
14
KW
13
MON
RIC
12
SUN
14
W.
B
SAT
13
FRI
SIN
12
THU
14
WW
WED
13
FRI
ER
12
THU
14
OV
WED
13
SC
12
TUE
NT
SUN
MON
7
WED
4
W
4
WW
3
SAT
SI
TUE
ER
3
TS
SAT
EN
3
W
THU
WW
3
E
MON
EN
3
EV
MON
OV
2
3
EV
1
MON
FRI
KS
SUN
2
O
1
FRI
P
THU
2
D
1
WED
DI
Mix ingredients well in a cocktail shaker and pour in
a tall glass full of ice cubes. Garnish with a slice of
pineapple and a cherry.
TUE
2
VE
7.5ml Cointreau
7.5ml Dom Benedictine
10ml Grenadine
Dash of Angostura Bitters
1
SUN
U/
30ml Gin
15ml Cherry liquor
120ml Pineapple juice
15ml Lime juice
June
SAT
2
SE
The original Singapore Sling is a gin-based drink that
has a nice balance between the sweet pineapple
juice, the spice of Dom Benedictine and a dash of
Angostura bitters to finish.
May
1
SUN
New Years Day
RK
It’s fairly well documented and agreed on that the
Singapore Sling was created by Ngiam Tong Boon at
the Long Bar of the Raffles Hotel in Singapore, some
time between 1900 and 1915.
April
SAT
2
WO
Singapore Sling
March
1
THU
WW
Discover Singapore
February
WED
RIC
January
W.
B
Don’t forget to order some mantou (toasted buns)
to scoop up the thick gravy, which will leave you
hankering for more.
TUE
8
WED
9
SAT
9
TUE
THU
10
SUN
10
WED
10
FRI
10
MON
10
WED
10
FRI
11
MON
11
THU
11
SAT
11
TUE
11
THU
11
SAT
12
TUE
12
FRI
12
SUN
12
WED
12
FRI
12
SUN
13
WED
13
SAT
13
MON
13
THU
13
SAT
13
MON
14
THU
14
DISCOVER SINGAPORE
SUN
14
TUE
14
FRI
14
SUN
14
TUE
15
FRI
15
DISCOVER SINGAPORE
MON
15
WED
15
SAT
15
MON
15
WED
16
SAT
16
DISCOVER SINGAPORE
TUE
16
THU
16
SUN
16
TUE
16
THU
17
SUN
17
DISCOVER SINGAPORE
WED
17
FRI
17
MON
17
WED
17
MON
18
DISCOVER SINGAPORE
THU
18
SAT
18
TUE
18
THU
18
DISCOVER SINGAPORE
FRI
19
SUN
19
WED
19
FRI
19
FRI
18
SAT
19
TUE
19
SUN
20
WED
20
SAT
20
MON
20
THU
20
SAT
20
MON
21
THU
21
SUN
21
TUE
21
FRI
21
SUN
21
TUE
22
FRI
22
MON
22
WED
22
SAT
22
MON
22
WED
23
SAT
23
TUE
23
THU
23
SUN
23
TUE
23
THU
24
SUN
24
WED
24
FRI
24
MON
24
WED
24
FRI
25
MON
25
THU
25
SAT
25
TUE
25
THU
25
Christmas Day
SAT
26
TUE
26
FRI
26
SUN
26
WED
26
FRI
26
Boxing Day
SUN
27
WED
27
SAT
27
MON
27
THU
27
SAT
27
MON
28
THU
28
SUN
28
TUE
28
FRI
28
SUN
28
TUE
29
FRI
29
MON
29
WED
29
SAT
29
MON
29
WED
30
SAT
30
TUE
30
THU
30
SUN
30
TUE
30
THU
31
SUN
31
FRI
31
WED
31
Halloween
New Years Eve
Discover Singapore
Dear Michael,
As our valued customer, we invite Able 1 Constructions Pty Ltd to participate in the 2014 Brickworks
Dynasty Incentive, and Discover Singapore with Brickworks in 2014.
Each place on the 2014 Brickworks Dynasty Incentive will be worth $3,300.00 Brickworks Dollars. To
qualify for the 2014 Brickworks Dynasty Incentive, a minimum of $2,000.00 Brickworks Dollars must be
achieved.
Once this minimum threshold has been achieved, you can join the 2014 Brickworks Dynasty Incentive
by either earning $3,300.00 Brickworks Dollars or by buying in the balance.
The qualification period began on 1 September 2013 and will end on 30 June 2014. Ple
ease find a
summary of your current sales results below:
September Sales: $23,889.00
October Sales: $24,761.00
November Sales: $14,151.00
This gives you a total of $415.01 Brickworks Dollars. One ticket to the 2014 Brickworks Dynnasty Incentive
has been subsidised by 13%.
There is no limit to the number of places one company can achieve to go on the 20144 Brickworks
Dynasty Incentive. The more you achieve, the more you receive.
Thank you for continuing to support Brickworks, we look forward to welcoming you and yyour family to
Singapore in 2014.
Kind regards
David Fitzharris
Group General Manager Sales & Export
Design Place
www.designplace.com.au
Design Place is an aspirational website that features
photography of carefully selected residential,
commercial and landscape projects. Each project
featured on the website highlights the inspiration and
thinking behind the design, products used and the
people who created the inspiration. A wide range of
products from the Brickworks group including Austral
Bricks, Bristile Roofing and Austral Masonry are all
featured on the website.
To have your projects included on Design Place
please email [email protected] or visit
www.designplace.com.au.
#7
Society of Hospital
Pharmacists
MEDICINES
MANAGEMENT
CONFERENCE
SUMMARY
Design of contemporary conference
brand referenced conference city and
theme. This was applied across range of
collateral including web banners, printed
handbooks, signage and screen.
INVOLVEMENT
Lead designer
HIDDEN GEMS
COME EX PLORE
MEDICINES MANAGEMENT 2015
THE 41ST SHPA NATIONAL CONFERENCE
3-6 DECEMBER 2015
MELBOURNE CONVENTION & EXHIBITION CENTRE • VIC
HIDDEN GEMS
COME EX P L OR E
HIDDEN GEMS
COME E X P L O R E
CONFERENCE
CO
O NFERENCE INFORMATION
WELCOME
E
Welcome to Melbourne,
ourne, the world’s most liveable city, where we invite you to come
com
and explore what Melbourne has to offer, and more importantly, for yyou to discover
discove
er
and share the hidd
den gems within your professional lives.
hidden
Welcome
Medicines Management
Manage
ement 2015 explores the patient and practitioner journeys
through an exciting
g and diverse program for all pharmacists, pharmac
pharmacy technician
ns
technicians
and associates practising
pra
actising in the healthcare system.
3
About SHPA
4
Acknowledgement
Acknowledgements
We are delighted to bring you plenary sessions from international an
rs
and local leader
leaders
in our profession. Dr
Dr Ross Tsuyuki will question whether pharmacists themselves
ultimatte barrier to advancing pharmacy practice, and will also share
may be the ultimate
pearls of wisdom ffrom
rom the Canadian experience with pharmacist prescribing.
Professor Tina Brock
Bro
ock and Dr Neil Cottrell will explore the jewels to be found in
interprofessional le
earning, giving us clarity on what is precious and semi-precious.
learning,
Additionally, the Au
ustralian Institute for Patient and Family Centred Care will help
Australian
us delve into the complex
co
omplex issues that arise when things go wrong in healthcare
through the power
rful and innovative play, “Hear Me”. In the final plenary, we will
powerful
examine the State of the Nation, revisiting 2010 and discovering what 2020 may
bring.
5
SHPA Research a
and Development Grants for 2014-2015
7
Conference Inform
Information
9
Social Program
12
Keynote Speakers
15
Invited Speakers
17
Pre-Conference Program
Pr
– Thursday, 3 December 2015
37
Main Conference Program
P
Day 1 – Friday, 4 December 2015
42
Main Conference Program
P
Day 2 – Saturday, 5 December 2015
47
Main Conference P
Program Day 3 – Sunday, 6 December 2015
53
SHPA CPD
56
Session Learning O
Objectives
59
Exhibition Listing
This year a record number of abstracts were submitted and with the extended
am, more of these high quality abstracts can be showcased.
conference progra
program,
We encourage you
u to support our delegate presenters and engage with them in
exploring the ideass and initiatives presented. The Scientific Program
Progra Committee are
arre
particularly excited
d to be introducing lightning talks into the program, enabling man
many
pieces of work to b
e showcased in a short space of time.
be
66
66
Exhibition Supporters
67
M AJOR S UPORTERS
MM2015 has been
bee
en accredited for both Group 1 and Group 2 CPD, so make sure
you update your CPD
PD record. Our program includes a range of opportun
suiit
opportunities to suit
your learning style,, all designed to allow you to convert your conference experience
into practice change,
chang
ge, which attracts Group 3 credits.
Planning for MM2015
015 has been a collaborative effort, and I would like to sincerely
thank everyone inv
volved in this year’s conference. Your ongoing support is greatly
involved
appreciated.
CONFERENCE
INFORMATION
65
Education Partners
Major Supporters
EDUCATION PARTNERS
In addition to our plenary
plenary speakers, we have an exciting range of invited speakers
from across the co
ountry, covering topics from pharmacists and technicians
country,
in diverse areas off clinical practice, through to ethical dilemmas in the context
of rising costs and
d increased demand. The program also features a variety of
workshops and conversations to develop your skills, from easy English training to
mastering the art of being remarkable.
As you will see, there are a myriad of hidden gems that the program will help you
to share and discover. The Committee hopes you will leave the conference feeling
inspired and empowered to embark on the challenges ahead.
Jennifer Tio
MM2015 SCIENTIFIC PROGRAM CHAIR
On behalf of the Scientific Program Committee for Medicines Management 2015,
the 41st SHPA National Conference
1
3
MEDICINES MANAGEMENT 2015 THE 41ST SHPA NATIONAL C
CONFERENCE
HIDDEN GEMS
COME E X P L O R E
CONFERENCE
C
ONFERENCE INFORMATION
SHPA RESEARCH AND DEVELOPMENT
GRANTS FO
FOR
O R 2014-2015
X
orall a
anti-cancer
Project title - Implementation and evaluation of a pharmacist-led ora
medication management clinic
Aimee Sullivan
X
SOCIAL PROGRAM
Welcome Reception
Celgene Cancer Care Grant 2014
$10000
Catch up with colleagues, discuss the scientific program so far, view the posters, and speak with Supporters.
DATE: Friday 4 December 2015
Fresenius Kabi Cancer Services Grant 2015
TIME: 1730 – 1900
HIDDEN G
GEMS
COME EXPLORE
EXPL
X
Ian McPherson
MacCallum
Cancer
Attendance at Cytotoxic Preparation Course in May 2015, Peter Ma
ac
Centre, Vic
$3418
Janelle Penno
Preceptorship at MD Anderson Cancer Center, USA
$5000
Julian Lindsay
Attendance at the American Society for Blood and Marrow Transpla
an
Transplantation,
2016 BMT
Tandem Meeting, Honolulu, USA
$1500
VENUE: Exhibition Hall, Melbourne Convention & Exhibition Centre
COST: Included in full Conference registration and Friday Day registration.
Additional tickets for Saturday & Sunday registrants, and accompanying persons can be purchased for $45 (inc
GST) per ticket.
Hospira “Young Pharmacist” Award 2014
Gala Dinner: G.E.M.S.
Angela Young
Study tour/preceptorship
Hospital, Sweden
to Charing Cross Hospital, UK & Karolinsk
Karolinska
ka University
Andrew Sluggett
tt
Project title - Home Infusion Pharmacy – USA Study Tour
$8460
DATE: Saturday 5 December 2015
X
X
What our R&D
also means for you
CONFERENCE
C
ON F E R E N C E HANDBOOK
H AN
X
VENUE: Lorem Ipsum
DRESS: Anything in the spectrum of Glamour. Elegance. Mystery. Style.
Analysis:
Meeting
York Expert Workshop: Advanced Methods for Cost-Effectiveness An
na
Decision-Makers’ Requirements
$5000
Sturgiss
Kathryn Sturgis
ss
Pharmacoeconomics course, Faculty of Science, Utrecht University, N
Netherlands
University of Utrecht Summer School
$4415
Come along in your iridescent best and join in an evening of exquisite food, brilliant company and sparkling
entertainment. Celebrate a priceless night among your bejewelled peers ….. and maybe uncover a prize treasure
of your own.
COST: Included in full Conference registration. Additional tickets for day registrants, weekend registrants and
accompanying persons can be purchased for $165 (inc GST) per ticket.
Novartis Pharmacoeconomics Grant 2015
Health Economics course at The University of Adelaide Semester 2, 2
2015
$3449
V am n B
n ec ons
Pfizer Pharmacy Grant 2014
Leone Snowden
n
The R stands for our Reputation for excellence
in product quality and supply management
TIME: 1900 – midnight
Novartis Pharmacoeconomics Grant 2014
Syed Tabish R. Z
Zaidi
aidi
Emma McBride
X
$1540
Project title - “Putting evidence into practice – finding, assessing and
d utilising evidence to
improve patient care” Course attendance - Teaching Evidence-Based
d Practice, Centre
for Evidence Based Medicine University of Oxford, UK
$5000
Pfizer Pharmacy Grant 2014
Kelvin Robertson
Attendance at ACTA 2015 International Clinical Trials Symposium, Sy
Sydney Australia
Lisa Pont
Pharmacoepidemiology, Boston,
Attendance at the 31st International Conference on Pharmacoepidem
USA
$2665
SPEAK
SPEAKERS
$2335
Sanofi Pamela Nieman Continuum of Care Grant 2014
The D stands for helping you Develop your
services to improve outcomes
Project title – A prospective, randomised study of Warfarin re-comm
re-commenced poststrategy
operatively at the usual maintenance dose versus a loading dose stra
$10000
SHPA Research Grant on Quality and Safety 2014
The & stands for partnership between you
and our Strategic Account Managers
$10000
6
7
SCIENTIFIC PROGRAM & CPD
23
24
HIDDEN GEMS
COME EX P L OR E
Thursday 3 December 2015
38
EDUCATION PARTNERS
Panel discussion – Ok, I’ve got my
degree; now what…?
CPD CREDITS
ALLOCATED
70 minutes
1.2 x Group 1 credits
COMPETENCY STANDARDS
ADDRESSED
1.2, 1.3, 1.4, 1.5, 2.1, 2.3, 2.5,
2.6, 3.1, 3.2
X
Invited speaker sessions (concurrent sessions)
1.3, 1.4, 1.5, 2.3, 4.2, 6.3, 7.1,
7.2, 7.3
X
Therapeutics update
1.3, 2.2, 2.3, 4.2, 7.1, 7.2, 7.3
X
Diversity in clinical practice
1.5 hours
3 x Group 2 credits
2.1, 6.3
2.1, 3.3, 3.4, 6.3
Practitioner development
1.2, 1.3, 1.5, 2.2, 2.3, 2.4, 2.5,
2.6, 3.1, 3.3, 3.4, 3.5
Supporting practice
3.2, 3.3, 3.4
Ethics
1.3, 1.4, 2.2, 2.3, 3.3, 7.1, 7.3
X
Workshops and conversations (concurrent sessions)
The art of meetings: Freeing the angel
within the marble
2 x Group 2 credits
2.1, 2.2, 2.3, 2.4
Advanced practice: Developing your
professional practice portfolio
1 x Group 1 credit
1.2, 1.5
Rural practice: Creating business
plans to use bytes better in the bush
1 x Group 1 credit
1.3, 2.2, 3.3
Research funding: Tips and resources
for a successful grant
2 x Group 2 credits
2.2, 2.3
2 x Group 2 credits
1.2, 1.3, 1.5, 2.1, 2.2, 2.3, 3.3,
8.1
1 x Group 1 credit
1.3, 1.4, 1.5, 2.3, 4.2, 7.1, 7.2,
7.3
Information gathering: How to find the
answers you are looking for
1 hour
X
Understand th
the
he barriers to advancing scope
of practice and why pharmacists may be the
ultimate barrie
er
barrier
Describe curr
current
rent organisational culture and
personality tra
aits
traits
Explain why cu
current
urrent organisational culture and
personality tra
aits do not support patient centred
traits
care
Discuss changes
chang
ges that can be implemented to
support advan
ncing practice for pharmacists.
advancing
Celgene is a leading biopharmaceutical company engaged in the discovery, development
and delivery of innovative therapies such as VIDAZA, REVLIMID, POMALYST and THALOMID
which are designed to significantly enhance the quality of life and improve the prospects
for critically ill patients with cancer and other debilitating diseases worldwide. For further
information visit our website www.celgene.com.au.
Understand how to measure and sell the
2 x Group 2 credits
Electronic medication management:
The skills required to be an EMM
pharmacist
Hear Me
After this session, the participants will be able to:
X Examine the potential
potential for improving the quality
and safety of h
ealthcare through communication
healthcare
and partnersh
hips between patients, families and
partnerships
health profess
sionals and staff culture
professionals
X Engage people
e with difficult issues that occur as
part of inciden
nt disclosure.
incident
1.4, 2.3, 3.3, 3.4
More information about Roche is available through www.roche-australia.com.
MAJOR SUPPORTERS
1 hour
1 x Group 1 credit
1.3, 1.5, 2.3, 2.5, 2.6, 3.1, 3.3,
3.4
41
X Describe the current status of independent
pharmacist prescribing in hospital and
58
1645 – 1725
1630 – 1645
1600 – 1630
Discussion
Alka Garg, Women’s and Children’s Hospital, SA
ESPRESSO STATION
LOUNGE AREA
Amneal Pharmaceuticals is a U.S. based manufacturer of generic pharmaceuticals and is undertaking expansion
in key global markets including Australia. Known as “Generic’s New Generation®”, Amneal prides itself on its
unwavering commitment to quality, meaningful business relationships and its innovative approach to maximizing
value for all stakeholders. Extensive investment in R&D, an intelligently aggressive expansion strategy and focus
on vertical integration are key contributors to the company’s impressive growth over the past several years.
Amneal’s Australian operations are based in South Yarra in Victoria.
a2PLATINUM® Premium
remium Infant Formula is produced by The a2 Milk Company and naturally contains the A2 betaIt is naturally A1 beta-casein
eta-casein protein free. As a2PLATINUM® does not contain A1 b
beta-casein, it may assist with a
APOTEX
Booth 17
At Apotex we are committed to helping enrich the lives globally by providing high-quality, affordable pharmaceutical
products. For over four decades, Apotex has helped to ease the burden on healthcare systems around the world
and is always fighting to democratise health.
AbbVie is a global, research-based biopharmaceutical company formed in 2013 fo
fol
following separation from Abbott
Laboratories. The company’s mission is to use its expertise, dedicated people and u
unique approach to innovation
to develop and market
arket advanced therapies that address some of the world’s most ccomplex and serious diseases.
AbbVie employs more than 26,000 people worldwide and 225 people in Australia.
Australia Our heritage in Australia
reaches back more
re than 75 years with a focus on Immunology, Liver Disease, Neu
Neur
Neuroscience and Oncology.
With over 150 products in Australia, and a rapidly expanding portfolio, Apotex is committed to Australia and
strives to increase patient access to quality healthcare.
ASPEN AUSTRALIA
Booth 5
Aspen Australia commenced operations in Australia and New Zealand in May 2001. Over 1 in 6 GP prescriptions
written in Australia is for a brand supplied by Aspen making it the number one prescription company in Australia.1
New treatments for H
Hepatitis C
X Understand the m
mechanism of action of new
hepatitis C treatm
treatments
X Describe the com
common and significant adverse
As Australia’s largest provider of medical consumables, pharmaceuticals, veterinary and
equipment products, we serve the Public and Private Hospital sector, Day Surgeries,
General Practitioners, Veterinary Clinics, and Aged Care Facilities.
AFT Pharmaceuticals is a privately owned company with operations in both Australi
Australia and New Zealand. AFT
devel
operates as a full service pharmaceutical company and also undertakes drug development
activities including
Our vision is to be the preferred healthcare distribution network for all Australian
suppliers of healthcare, pharmacy and veterinary products. We will achieve this through a
combination of:
X Best in class logistics
X Customer service and problem solving
X Extensive product range
X Competitive pricing
X Knowledge based solutions
AFT also distributes pharmaceuticals for a number of overseas principals with a sa
sales force visiting pharmacies
With nearly 900 product lines in Australia, Aspen manufactures, markets and distributes pharmaceutical
products in most therapeutic categories. For more details on Aspen products or the extensive range of
resources to assist your practice, visit the Aspen Australia website or contact your Aspen representative.
CH2’s culture is reflective of its purpose, vision and values. We have long felt that if we look
after our team mates, they will look after you.
59
66
ASTELLAS PHARMA
Booth 40
Astellas Pharma is dedicated to improving the people’s health around the world through innovative and reliable
pharmaceutical products. Urology, Oncology, Immunology, Transplantation, and Neuroscience are our prioritised
therapeutic areas.
As the Australian affiliate, Alphapharm is part of one of the world’s leading global pharmaceutical
ph
companies –
Mylan Inc. Our medicines include generic and brand name products in a variety of d
dosage forms; such as difficultto-manufacture injectables, transdermal patches and HIV/AIDS antiretroviral (ARV
(ARV) therapies. The company
has innovative research and development capabilities and is one of the world’s large
largest active pharmaceutical
ingredient manufacturers. Every one of our medications meets our one global qualit
quality standard regardless of
where it is produced.
“Astellas” expresses the idea of “aspiring and advanced stars”, which also corresponds to “Asu wo terasu” (shine
a light on tomorrow).
With our ethos of CHANGING TOMORROW™, Astellas is committed to exploring and developing first and best-inclass therapies that offer patients and their doctors genuinely new options for improving care.
67
3
6
2
68
1
POSTERS
ENTRANCE/EXIT
MEDICINES MANAGEMENT 2015 THE 41ST SHPA NATIONAL CONFERENCE
Medication safety in paediatrics
A comparison of prospective and retrospective methodologies to assess drug related hospital presentations in paediatrics
Louise Gillard, Women’s and Children’s Hospital, SA
Ten years of ten-fold errors in a paediatric hospital
Sonya Stacey, Lady Cilento Children’s Hospital, Qld
Aminoglycoside dosing for children with cystic fibrosis. Do we use the ‘right’ dose?
Courtney Munro, Royal Children’s Hospital, Vic
1725 – 1730
POSTERS
INSTATHAT TM
AMNEAL PHARMACEUTICALS
Booth 29
Prescribing by pharmacists: the Canadian
experience
POSTERS
Booth 50
For over 75 years, CH2 has been Enabling Australian Healthcare.
Plenary Session Four
State of the nation revisited
HIDDEN GEMS
COME E X P L O R E
Floorplan
Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive
for solutions that improve health outcomes and dramatically improve people’s lives. A biotechnology pioneer since
1980, Amgen has grown to be one of the world’s leading independent biotechnology companies, has reached
millions of patients around the world and is developing a pipeline of medicines with breakaway potential.
In 2014, Roche invested 8.9 billion Swiss francs in research and development worldwide,
including over $36 million (AUD) in pharmaceuticals in Australia. Genentech, in the United
States, is a wholly owned member of the Roche Group. Roche is the majority shareholder in
Chugai Pharmaceutical, Japan.
1.4, 1.5, 2.5, 2.6, 3.4
1 x Group 1 credit
EXHIBITION
N LISTING
For more information, visit www.amgen.com.au.
Headquartered in Basel, Switzerland, Roche is a leader in research-focused healthcare
with combined strengths in pharmaceuticals and diagnostics. Roche is the world’s
largest biotech company, with truly differentiated medicines in oncology, immunology,
infectious diseases, ophthalmology and neuroscience. Roche is also the world leader in
in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes
management. Roche’s personalised healthcare strategy aims at providing medicines and
diagnostics that enable tangible improvements in the health, quality of life and survival
of patients. Founded in 1896, Roche has been making important contributions to global
health for more than a century. Twenty-eight medicines developed by Roche are included in
the World Health Organisation Model Lists of Essential Medicines, among them antibiotics,
antimalarials and chemotherapy.
2. Red flags in medication safety
Young leaders development: How to
master the art of being remarkable
SUPPORTERS
SU
U PPORTERS & EXHIBITION
AMGEN AUSTRALIA
Booth 35
CH2
1. The heart of the matter; cardiology
for pharmacy technicians
SUPPORTERS & EXHIBITION
Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by
discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by
using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals
of human biology.
Hospira, a Pfizer company is a specialty hospital pharmaceu
ut
pharmaceutical
company
offering sterile injectible pharmaceuticals, infusion devices and
an acute-care
a
pharmaceuticals. Through these highly specialised products,
productss, Hospira offers unique
solutions to the challenges faced by healthcare professiona
als in their clinical practice.
professionals
Hospira has significant heritage in Australia and New Zeala
an dating back to 1845 when
Zealand
FH Faulding opened a pharmacy in Adelaide and was was wholly
wh
w
acquired by Pfizer in 2015.
Learn more at www.hospira.com.au.
ROCHE
Technician workshop:
X
HOSPIRA, A PFIZER COMANY
About Hospira, a Pfizer company.
Booth 27
Explain the proce
process
es of implementing
independent pres
sc
prescribing
by pharmacists
Discuss the bene
ef for patients and other
benefits
health profession
na including the impact on
professionals,
D
Therapeutics
Quality use of medicines and medication safety
PRE CONFERENCE PROGRAM
1725 – 1730
1630 – 1645
1645 – 1725
1600 – 1630
1530 – 1600
1515 – 1530
1325 – 1345
1305 – 1325
1200 – 1245
1245 – 1305
1345 – 1515
1030 – 1200
1010 – 1030
0950 – 1010
0935 – 0950
MR213
CLINICAL PHARMACY COSP
Deprescribing workshop
Registration
Arrival Tea & Coffee
Welcome & housekeeping
Sally Marotti, Chair, Clinical Pharmacy COSP
What is deprescribing?
Emily Reeve, Pharmacist Academic, University of Sydney, NSW
The evidence for deprescribing
Amy Page, Pharmacist , PhD Scholar, University of Western Australia, WA
Tools for deprescribing
Rohan Elliott, Pharmacist, Austin Hospital and Monash University, Vic
Case workshop
Debbie Rigby, Pharmacist, DR Consulting, Brisbane, Qld
LUNCH – MR213 Foyer
Barriers and enablers
Justin Turner, Pharmacist, PhD Scholar, Monash University, Vic
Bridging the Gap
Kristen Anderson, Pharmacist, PhD Scholar, University of Queensland, Qld
The patient
Case workshop
AFTERNOON TEA – MR213 Foyer
Nursing perceptions
Associate Professor Rosalie Hudson, Honorary Senior Fellow, School of Nursing & Social Work, The University of Melbourne; Adjunct
Associate Professor, Charles Sturt University, Vic
Prescriber perceptions
Gary Yip
Patient perceptions
Jacqui Gibson
Panel discussion: “What do you think we should see in guidelines for deprescribing?”
Finish & Thanks
0930 – 0935
ROOM
0900 – 0930
0900 – 1730
Prescribing by pharmacists: the
Canadian experience
X
DURATION
Plenary Session Three
39
Booth 32
CELGENE
Saturday, 5 December 2015
DESCRIPTION
HIDDEN GEMS
COME EX P L OR E
SUPPORTERS & EXHIBITION
MAIN CONFERENCE CPD TABLE
X
38
MEDICINES
MED
D ICINES MANAGEMENT 2015 THE 41ST SHPA NATIONAL CONFERENCE
STA
TIO
N
DIE
TAR
Y
22
CPD
Senior Pharmacy Technician, Education and Development, Alfred Health, Vic
Lorah Hickman is a UK trained Pharmacy Technician with 8 years post qualification
experience. Lorah has worked in Australian hospital pharmacy (at the Alfred) since August
2013. Lorah has been Technician Observer on the SHPA Vic branch since August 2013,
and has been the Chair of the SHPA National Pharmacy Technician Network since January
2015.
POSTERS
21
&
LORAH HICKMAN
1530 – 1600
Geoffrey Grima has worked as a Clinical Pharmacist in various clinical areas and is currently
the Pharmacy Team Leader for Cancer Services and Surgery at The Prince Charles Hospital
in Brisbane.
1515 – 1530
Pharmacist – Advanced (Oncology), Team Leader Oncology and
an Surgery, The Prince Charles
Hospital, Qld
Geoff is involved with many national and local professional wor
working parties related to Cancer
Advisor Group. Geoff is an Associate
Services and is currently the Chair of the Metro North Cancer Care Clinical Advisory
Lecturer for Undergraduate Pharmacy Students at the University of Queensland an
and is the Director of his own
consulting business PharmAdvice Consulting Services. Geoff is a reviewer of various drug information books such
i currently involved in the
as Australian Medicines Handbook and Australian Injectable Drugs Handbook and is
Advanced Pharmacy Practice Pilot through the Australian Pharmacy Council. His m
major professional interests
thromboembo disorders associated with
include lung cancer, targeted therapies in treating malignancies and thromboembolic
g
y
malignancy.
SCIENT
SCIENTIFIC
PROGRAM
PROGR
MR213
Ruth Hay registered as a pharmacist in 1983 and worked in both community and private
and public hospitals in the UK for a number of years before migrating to Australia, where
she continued her career at one of Queensland’s largest public hospitals.
CLINICAL PHARMACY COSP
Deprescribing workshop
Director of Medication Services, Queensland Health, Qld
For the last 10 years, Ruth has worked within the Queensland Department of Health, initially
in a support role to the Minister’s Advisor in Pharmacy. For the last five years, Ruth has
been the Director of Medication Services and the most senior pharmacist within the Department of Health.
The diversity of her responsibilities and a constantly changing “priority list” to meet the demands of her role keep
her on her toes both in and out of the office, with her hobby of running providing an excellent way to organise her
thoughts for the day ahead.
GEOFFREY GRIMA
0900 – 1730
Margie has extensive expertise in vacc
RUTH HAY
ROOM
SHARON GOLDSWORTHY
Associate Director of Pharmacy, The Queen Elizabeth Hospit
Hospital
ta Site, Central Adelaide Local
Health Network, SA Pharmacy, SA Health, SA
Sharon Goldsworthy is the Associate Director of Pharmacy, Central
C
Adelaide Local Health
Network for The Queen Elizabeth & Glenside Hospitals and Ha
H
Hampstead
Centre. She is
the SA Pharmacy workforce portfolio lead and is progressing to become a Calderdale
Framework Facilitator. She undertook a Pharmacy degree at the South Australian Institute
of Technology and Masters Degree at the University of South Australia. She is a Fel
Fellow of The Society of Hospital
Pharmacists of Australia.
1325 – 1345
DR MARGIE DANCHIN
Paediatrician, The Royal Children’s Hospital; Senior Research Fellow, Murdoch Children’s
Research Institute; Senior Fellow, The University of Melbourne, Vic
Dr Margie Danchin is a University of Melbourne graduate who currently works as a general
paediatrician at the Royal Children’s Hospital in the Department of Paediatrics and as a
senior research fellow at The Murdoch Children’s Research Institute. She obtained her
PhD in 2006 after completing a fellowship at The Hospital for Sick Children, in Toronto. As
an NHMRC post-doc, she completed advanced training in vaccinology through the NHMRC Centre for Clinical
Research Excellence (CCRE) in Child and Adolescent Immunisation and the Rotavirus Vaccine Research group,
the Immunisation Adverse Events Surveillance Group (SAEFVIC), and through the Vaccine and Immunisation
Research Group (VIRGO), at MCRI.
1305 – 1325
ANDREW HARDING
Senior Pharmacist, Department of Pharmacy, Department of Emergency Medicine, Austin
Health, Vic
Andrew Harding graduated from the Victorian College of Pharmacy in 1993. He has
worked at various hospitals in various roles during his junior years in Melbourne and abroad.
This included spending six months in India working as a pharmacist for the charitable
organisation Calcutta Rescue. Returning to Australia, he worked at Monash Medical Centre
mainly in the Acute Medical Unit for the Aged and the Emergency Department – his first taste of an Emergency
Department. Leaving Australia again, Andrew and his wife worked for Australian Volunteers International in the
Marshall Islands. Andrew was involved in developing the pharmacy service in this small Pacific nation. Once again
returning to Australia, Andrew was in a pharmacy management role at Eastern Health. Leaving that role, Andrew
accepted a position working fulltime in an Emergency Department at Austin Health where he continues to work today.
1245 – 1305
She has a Masters in Health Communication from the University of Sydney, with a focus on both local and
international health promotion and visual design.
Dr Rochelle Gellatly is the Clinical Lead Senior Pharmacist in
n Cardiology
C
at the Alfred
Hospital overseeing the clinical pharmacy services for general
generra cardiology, cardiothoracic
surgery, advanced heart failure, mechanical circulatory supp
po and heart transplantation.
support
Rochelle primarily works with the Advanced Heart Failure/T
Tra
Failure/Transplant
team and also holds
a clinical cross-appointment in the Masters of Clinical Pharm
ma program at Monash
Pharmacy
btained her Bachelor of Science in Pharmaceutical Sciences at the
th University of British Columbia
University. She obtained
ada and subsequently completed a pharmacy practice residency and Doctor of Pharmacy in
in Vancouver, Canada
ntly, she was awarded the William Mercer Young Achiever Award
Awar and successfully became a
2008. Most recently,
harmacotherapy Specialist with Added Qualifications in Cardiology.
Cardiolog
Cardiology Dr Gellatly’s research and
Board Certified Pharmacotherapy
ests include ventricular assist devices, immunosuppression and cardiovascular
c
professional interests
drug therapy.
1345 – 1515
Her hobbies include frightening junior doctors and intern pharmacists with off-label uses of medications.
1030 – 1200
DR ROCHELLE GELLATLY
Pharmacy Department, Alfred Hospital, Vic
Sonia is a palliative physician, interested in, and learning about IT and social media in
healthcare and patient experience. She is also a mother of three.
Worryingly, these days Sonia gets asked to talk more about social media than palliative care, and she is not sure
what this means.
1200 – 1245
Dr Sonia Fullerton is the Director of Pain and Palliative Care at the Peter MacCallum Cancer
Centre.
She has been working in the digital space for NPS MedicineWise during the past three
years, including support for major campaigns and media events, such as Be MedicineWise
Week and Antibiotic Awareness Week. She has also successfully integrated social media
elements as standard products across the business, while developing new means of interaction between
clinicians and patients.
1010 – 1030
on to education and advanced practice in Australia was recently recognised with the awarding
Kirstie’s contribution
A Medal of Merit.
of the 2014 SHPA
Director, Pain and Palliative Care Department, Peter MacCallum Cancer Centre, Vic
Social Media Coordinator, NPS MedicineWise, NSW
Meghan Cue is a social media enthusiast and health advocate, passionate about changing
attitudes towards health care and promoting digital innovation in the health industry.
Dr Steve Hambleton is a former Federal Vice President and President of the Australian
Medical Association (AMA) 2009-2014. He was the State Manager of the corporate
medical centre provider Foundation Healthcare in Queensland (now IPN) in 2001. He
was President of AMA Queensland in 2005-2006 and served on the AMA Council of
General Practice at a State and Federal level for more than 15 years. Dr Hambleton
was the AMA representative on the National Immunisation Committee from 2006-2010, and was a member
of the Pharmaceutical Benefits Advisory Committee 2007-2009. He was a member of the AMA Taskforce on
Indigenous Health in 2005 and was Chair from 2009 to 2014. Dr Hambleton is on the Board of the Australasian
Medical Publishing Company. He is a Member of the Australian Commission on Safety and Quality in Health
Care’s Australian Atlas of Healthcare Variation Advisory Group. Dr Hambleton was appointed Chairman of the
National eHealth Transition Authority in June 2014 and for his services to general practice was awarded an
honorary Fellowship of the RACGP in September 2014. Dr Hambleton joined the Board of Avant Mutual Group
Limited in November 2014. In April 2015 he appointed the Chair of the Primary Health Care Advisory Group in to
investigate options to provide better care for people with complex and chronic illness; innovative care and funding
models; better recognition and treatment of mental health conditions; and greater connection between primary
health care and hospital care. He is also a member of the Medicare Benefits Schedule Review Taskforce and a
member of the eHealth Implementation taskforce Steering Committee. Dr Hambleton was awarded the AMA’s
Gold Medal in May of 2015 for services to his profession.
0950 – 1010
DR SONIA FULLERTON
MEGHAN CUE
DR STEVE HAMBLETON
Chairman, National E-Health Transition Authority (NEHTA), NSW
Kirstie Galbraith is the Director of the Postgraduate Studies a
and Professional
eu
Development Unit at the Faculty of Pharmacy and Pharmace
Pharmaceutical
Sciences,
Monash University. In her education-focused role, she workss cclosely with the profession
velopment initiatives. Kirstie is also the coordinator of activities ffor
fo the National Alliance of
on practitioner development
on (NAPE), a consortium involving Monash University, the Univer
Univers of Queensland, University
Pharmacy Education
University
suppo the ongoing advancement
of South Australia,, and the University of Sydney. NAPE was formed to actively supp
support
rofession as a key contributor to the healthcare team. Kirstie ha
of the pharmacy profession
has worked closely with SHPA
tiatives including the development and implementation of the Clin
on a number of initiatives
Clinical Competency Assessment
Pharmace
Tool (clinCAT) into Australian pharmacy practice. She is the International Pharmac
Pharmaceutical
Federation Education
m (FIPEd) Domain Lead for Competency (Advanced Practice) and is a member of the Advanced
Development Team
e Credentialing Committee which is implementing an advanced p
pr
Pharmacy Practice
practice
credentialing pathway
in Australia.
0935 – 0950
Vaughn’s interests include the development of improved services throughout the medicines management pathway
to ensure high standards of patient care by the adoption of new methodologies and advances in technology to
ensure the best outcomes for our patients. He has been integral to strategic planning and service delivery that
has led to significant beneficial changes for the profession. A Senior Lecturer at Flinders University and University
of SA, Vaughn is also a contributor and editor for professional publications and journals including the JPPR,
Australian Medicines Handbook and Australian Pharmaceutical Formulary.
DR LOUISE CREATI
Dr Louise Creati is a Cardiologist at St. Vincent’s Hospital Melbourne, The Peter MacCallum Cancer Centre
and Clinics at Werribee Mercy Hospital. Dr Creati works in General Cardiology, including secondary prevention
in patients post myocardial infarction. She has an interest in Echocardiography, particularly relating to
chemotherapy induced cardiac changes.
KIRSTIE GALBRAITH
Director, Postgraduate Studies and Professional Developme
Development
en
Mo
on
Unit, Faculty of Pharmacy and Pharmaceutical Sciences, Monash
University, Vic
0930 – 0935
Vaughn Eaton is the Director, SA Pharmacy for the Southern Adelaide Local Health
Network (SALHN) which incorporates Flinders Medical Centre, Noarlunga Hospital and
the Repatriation General Hospital. Graduating from the University of South Australia and
completing his training at the Royal Adelaide Hospital, Vaughn later managed the expanding
Clinical Services at Flinders Medical Centre where he completed his Masters and Fellowship,
while working in renal medicine and infectious diseases. In 2001 he was appointed as Director of Pharmacy
Services at FMC, and more recently has taken responsibility as Director, SA Pharmacy SALHN.
Thursday 3 December 2015
VAUGHN EATON
Director, Flinders Medical Centre and Noarlunga Health Services, SA Pharmacy, SA Health, SA
SPEAKERS
HIDDEN GEMS
COME EX P L OR E
SPEAKERS
S
PEAKERS
SPEAKERS
Registration
Arrival Tea & Coffee
Welcome & housekeeping
What is deprescribing?
The evidence for deprescribing
Amy Page, Pharmacist , PhD Scholar, University of Western Australia, WA
Tools for deprescribing
Rohan Elliott, Pharmacist, Austin Hospital and Monash University, Vic
Case workshop
LUNCH – MR213 Foyer
Barriers and enablers
Justin Turner, Pharmacist, PhD Scholar, Monash University, Vic
Bridging the Gap
Kristen Anderson, Pharmacist, PhD Scholar, University of Queensland, Qld
The patient
Case workshop
AFTERNOON TEA – MR213 Foyer
Nursing perceptions
Associate Professor Rosalie Hudson, Honorary Senior Fellow, School of Nursing & Social Work, The University of Melbourne; Adjunct
Associate Professor, Charles Sturt University, Vic
Prescriber perceptions
Gary Yip
Patient perceptions
Jacqui Gibson
Panel discussion: “What do you think we should see in guidelines for deprescribing?”
Finish & Thanks
HIDDEN GEMS
COME E X P L OR E
Royal Brisbane & Women’s Hospital, Qld
Dr Ian Coombes is the Director of Pharmacy at Royal Brisbane and
Women’s Hospital and Clinical Associate Professor at University of Queensland.
He completed his basic training in the NHS, undertook his Masters at University
of Brighton, UK and PhD looking at improving safety of prescribing at University of
Queensland. He has a major interest in competency based practitioner development and
improvement in medication safety. He is Vice President of the Society of Hospital of Pharmacy, and Chair of
Advanced Practice Credentialing of the Australian Pharmacy Council.
12
MEDICINES
ME
E DICINES MANAGEMENT 2015 THE 41ST SHPA NATIONAL CONFERENCE
0900 – 0930
MEDICINES
2015
THE
SHPA
NATIONAL
CONFERENCE
Roche Products Pty Limited, ABN 70 000 132 865, 4-10
Inman Road, DeeMANAGEMENT
Why NSW 2099. Customer
enquiries:
180041ST
233 950.
EMVATZ0002
MN37550953
PreparedAug14
DR IAN COOMBES
M
M D C N S MA
MANAG M N 2015
H 41
O
HPA NA ONA
CON R NC
3 6 D C MB R 2015
BOURN CONV N ON & XH B ON C N R
VC
Project title - Repeat courses of antenatal corticosteroids prior to pre
preterm birth:
Investigating time trends in clinical practice and the impact on perinatal
perina outcomes
Talk to us at the Roche stand about how
we can help you.
MEDICINES
MED
MEDICINES
MED
MEDICINES
MED
65
#8
Penrith Physiotherapy
p
& Sports
Centre
WEBSITE
SUMMARY
Redesign of company
compa website to
reinvigorate online presence. Modern
aesthetic allows us
users to engage
with key messages
messages, content and calls
to action. Imagery highlight quality
and diversity of services
ser
available to
customers.
INVOLVEMENT
Lead designer and project manager for
site build.
#9
WEDDING
STATIONERY
SUMMARY
Contemporary typography and
lilac inspired colour palette used to
design elegant wedding stationery to
compliment venue and bridal party.
INVOLVEMENT
Lead designer
#10
WEDDING
STATIONERY
SUMMARY
Design includes illustrated floral motif
to compliment venue and bridal party.
INVOLVEMENT
Lead designer.
# 11
Sanofi
NATIONAL SALES
CONFERENCE
WEBSITE & EDM
SUMMARY
Conference website with program
details and registration facility.
Email campaign to launch conference
iPhone App and provide personalised
login information.
INVOLVEMENT
Lead designer, also responsible for data
integration.
# 12
PROGRAM OVERVIEW
PROGRA
Daikin Australia
TABLE
TAB
BLE OF CONTENTS
2012 DEALER
INCENTIVE
2
PROGRAM OVERVIEW
4
ONSITE INFORMATION
6
VANCOUVER
10
BANFF
16
TRAVELLING TO CANADA
22
CONTACTS
24
SATURDAY
SUNDAY
27 JULY 2012
28 JULY 2012
29 JULY 2012
MO
MONDAY
ONDAY
ULY 2012
30 JJULY
MORNING
BREAKFAST
7:30AM – 9:30AM
BREAKFAST
7:30AM – 9:30AM
BREAKFAST
BREA
AKFAST
6:00
0AM – 8:00AM
6:00AM
Breakfast served in the Star
Sapphire Ballroom.
Breakfast served in the Star
Sapphire Ballroom.
Breakfast
Break
kfast served in the Star
Sapp
phire Ballroom.
Sapphire
HOTEL CHECK-IN FROM
3:00PM
EXPERIENCE GRANVILLE
ISLAND
ROC
ROCKY
CKY MOUNTAINEER
TRAI
IN EXPERIENCE
TRAIN
CASUAL WELCOME
RECEPTION
7:00PM – 10:00PM
Group 1: To meet in hotel
lobby at 9:00am
Group 2: To meet in hotel
lobby at 10:00am
(Lunch will be provided)
DAY AT LEISURE /
OPTIONAL TOURS
Group arrivals from Australia
& New Zealand across the
day.
ROCKY MOUNTAINEER
12
FRIDAY
Please join Daikin for a
welcome reception in the
Star Sapphire Ballroom.
AFTERNOON AT LEISURE
AWARDS DINNER
6:40PM – 12:00AM
TRAVEL WALLET CHECKLIST
SUMMARY
Branding for the annual delaer
incentive applied across range
of documents to communicate
important destination, program
and travel information and
entice dealer network to
attend. Collateral includes
personalised travel documents,
onsite promotional signage and
docuements.
EVENING AT LEISURE
Meet us in the hotel lobby
to celebrate your success
at the Annual Daikin Awards
Dinner.
2
Optional tour details (if applicable) are outlined on your
personal itinerary. Please visit
the Daikin Hospitality Desk if
you would like further
assistance with tours or
Vancouver Information.
Tonight is a free night for you
to enjoy the local cuisine.
Please visit the Daikin Hospitality Desk for restaurant
suggestions and bookings.
Indiv
Individual
vidual departure details
be
will b
e delivered to your
room
m. The train will depart at
room.
10:30
0am. Morning tea, lunch,
10:30am.
after
rnoon tea and dinner will
afternoon
be se
erved on the train.
served
8:30PM,
8:30
0PM, ARRIVAL INTO
KAMLOOPS
KAM
MLOOPS
Coach
Coac
ch transfers to hotel.
TUESDAY
31 JULY 2012
WEDNESDAY
1 AUGUST 20
2012
THURSDAY
FRIDAY
2 AUGUST 2012
3 AUGUST 2012
5:45AM – 6:15AM
BREAKFAST
7:00AM – 9:30AM
BREAKFAST
7:00AM – 9:30AM
BREAKFAST
7:00AM – 10:00AM
Breakfast served in th
the
Alhambra room.
Breakfast served in the
Alhambra room.
Breakfast served in the
Alhambra room.
DAY AT LEISURE
LAKE LOUISE
SPONSORED DAY
HOTEL CHECK-IN FROM
12:00PM
Coffee ‘to go’ available from
hotel lobby
ROCKY MOUNTAINEER
TRAIN EXPERIENCE
Individual departure details
will be delivered to your
room. The train will depart at
7:00am. Breakfast, lunch and
afternoon tea will be served
on the train.
7:45PM, ARRIVAL INTO
BANFF
Optional tour details (if applicable) are outlined o
on your
personal itinerary. Ple
Please
visit the Daikin Hospitality
Hospit
Desk if you would like further
assistance with tours or Banff
Information. A Daikin Shuttle
Bus will run throughou
throughout the
day.
Coach transfers to hotel
WELCOME RECEPTION
8:00PM – 10:00PM
Join Daikin for a drink in the
Riverview Lounge as we
welcome you to Banff.
GALA DINNER
7:00PM – 12:00AM
An enchanted gala evening
that will leave you sp
spooked
spellbound.
ONSITE INFORMATION
DRESS CODES
CASUAL WELCOME (V)
Casual & Comfortable (walking
shoes, hat & sunscreen)
AWARDS DINNER
Men: Lounge Suit (jacket & tie)
Ladies: Cocktail
ROCKY MOUNTAINEER
Casual & Comfortable, however as
the weather can dramatically
change, please ensure you pack a
sweater/shawl, slacks, light raincoat
as well as lightweight summer wear.
CASUAL WELCOME (B)
Smart Casual (jeans ok)
LAKE LOUISE DAY
Refer to your personal itinerary
OPTIONAL TOURS
Refer to your personal itinerary
GALA DINNER
Lounge Suit / Cocktail with a “taste of
gothic in the castle”. Some props will
be provided, so feel free to dress up
for the occasion.
HAPPY HOUR FAREWELL
VANCOUVER
The Hospitality Desk will be located in the Emerald Foyer on Level
3 on Friday and on the Mezzanine Level (directly above the
lobby) on Saturday and Sunday.
Friday, 27 July
Saturday, 28 July
Sunday, 29 July
Monday, 30 July
8:00am – 6:00pm
8:00am – 10:00am
3:00pm – 6:00pm
8:00am – 6:00pm
8:00am – 9:00am
Friday, 3 August
EVENING AT LEISURE
A Daikin Shuttle Bus will run
from 8:00pm – 12:00am.
CLIMATE
TRANSPORT
SHOPPING
SH
DINING
DYNAMIC, VIBRANT, MULTICULTURAL AND
Although
Alth
hough Vancouver is often
associated
asso
ociated with cold weather
and
d snow, the climate is as
diverse
dive
erse as the landscape.
The Vancouver transit system,
TransLink, is made up of a
network of buses and unique
services such as the SeaBus
and SkyTrain.
Offering only the trendiest of
Off
sho
shops, Robson Street has a
selection of designer stores
sele
and is known worldwide as
one of Canada’s preferred
sho
shopping districts.
Vancouver is a rich milieu of
people and cultures from
around the world who have
brought the best of their native
cuisine to these pristine shores.
COSMOPOLITAN.
COMBINING A MILD CLIMATE WITH THE
PUNCTUALITY
BEAUTY OF THE PACIFIC OCEAN AND THE
For tthe
he sake of your fellow dealers, it would be greatly appreciated
if yo
ou could be on time for all scheduled travel and activities
you
throughout the incentive.
MAJESTY OF THE COASTAL MOUNTAINS,
VANCOUVER IS ONE OF THE MOST
INTRIGUING CITIES IN THE WORLD.
5
Daytime
Day
ytime summer temperatures
can
n rise to 35°C and higher,
while lows of -25°C are not
uncommon
unc
common in winter.
During
Duri
ing July and August,
average
ave
erage temperatures range
between
betw
ween 14°C - 27°C. The
evening
eve
ening temperatures can
drop
p dramatically, a light
jacket
jack
ket is recommended for all
evening
eve
ening events.
TransLink provides transit
services covering over 1800
square kilometres of the Greater
Mainland of Vancouver. Getting
around the city is convenient,
easily accessible and often
provides beautiful views of
Vancouver.
Both Vancouver and Granville
Bot
Island have a wealth of
Isla
markets that offer unique
ma
items like handmade crafts by
item
accomplished artists, vintage
acc
collectibles, imported food
col
and household goods.
Hamilton St and Mainland St
in Yaletown are two of the
busiest streets for dining and
nightlife in Vancouver.
Occupying a gorgeous stretch
of waterfront between downtown Vancouver and Stanley
Park, Coal Harbour offers scenic
and vibrant dining options.
6
Casual Attire
HOTEL CHECK-IN
Located in the heart of the historic port and financial district, this
luxury waterfront hotel has unobstructed views of the North Shore
Mountains, Stanley Park and Coal Harbour. The hotel offers a wide
array of exceptional dining options, providing a culinary journey
utilising locally sourced and responsibly harvested ingredients.
Check in time is 3:00pm. If your arrival to the hotel is earlier than
3:00pm and you would prefer immediate access to your room,
we recommend reserving your room for the previous night at your
own expense to guarantee early check-in. Please contact Axis
Events for associated costs.
The Willow Stream Spa focuses on pure and natural treatments
and features nine treatment areas as well as an outdoor spa
terrace and full fitness centre.
PERSONAL CHARGES
Each room is elegantly appointed with modern contemporary
decor and a luxurious oversized marble spa bathroom and
feature the following:
• Mascioni fine linens
• Marble spa bathrooms with
television mirrors
• Touch-screen controls for
lighting, temperature, curtains and entertainment
• 42” LCD televisions
•
•
•
•
•
•
•
Media connectivity panel
Nespresso machines
Alarm clocks with iPod dock
24-hour room service
Iron
Safe
Hairdryer
When registering, some of you provided your credit card details.
This information has been passed on to the hotel on your behalf
to cover incidental costs that are not included in the incentive
program e.g. telephone, mini-bar, room service, laundry etc. If
you have not provided your credit card details or would like to
provide an alternate credit card please see the hotel reception
within 24 hours after check-in.
BREAKFAST
A full buffet breakfast will be provided daily in the Star Sapphire
Ballroom located on Level 3.
THE ROCKY M
MOUNTAINEER
Bre
Breakfast
eakffast will be available at the following times:
Saturday,
7:30am – 9:30am
Sa
aturd
day, 28 July
Sunday,
7:30am – 9:30am
Su
unda
ay, 29 July
Monday,
6:00am – 8:00am
Mo
onda
ay, 30 July
SET IN THE HEART OF BANFF NATIONAL
PARK AND SNUGLY EMBRACED BY THE
ROCKY MOUNTAINS, THE LITTLE TOWN
OF BANFF BOASTS A WORLDWIDE
REPUTATION.
THE CHARMING STREETS ARE ABUZZ ALL
YEAR ROUND AND THE FAMOUS TOWN
CATERS ACCORDINGLY WITH WORLD
RETRACE THE STEPS OF 19TH CENTURY
GOLD
GO
OLD LEAF SERVICE
LUGGAGE
LU
EXPLORERS AS YOU TRAVEL THROUGH
Daik
Daikin
kin Dealers will travel on an exclusive first class charter in the
cust
tom-designed GoldLeaf dome coach, putting you right in the
custom-designed
middle of the awe-inspiring scenery of the Canadian Rockies.
Gu
Guests
are limited to two (2) suitcases per person. Guests luggage
wil
will travel separately on a private transfer and will be waiting in
you
your accommodation room on the other end.
Take
e in the dazzling vistas upstairs and enjoy delicious meals
downstairs.
dow
wnstairs. From the attentive service provided by your Rocky
Mountaineer
Mou
untaineer hosts, to the gourmet meals prepared from regional
cuisine
cuis
sine by award-winning Chefs, Gold Leaf Service is as good as
it gets.
ge
ets.
Carry-on luggage is restricted to small handbag/ laptop bag.
Ca
There is no overhead storage available.
The
THE LEGENDARY SPIRAL TUNNELS OF THE
CANADIAN ROCKIES.
INTERNET
IN
NTE
ERNET ACCESS
For
Fo
or free internet access at the Fairmont Pacific
Pacifific Rim in Vancouver
and
an
nd the
th
he Fairmont Hotel in Banff Springs, please register online at:
www.fairmont.com/EN_FA/FPCPublic/FPCEnroll.
ww
ww.ffairmont.com/EN_FA/FPCPublic/FPCEnroll.
/ _ /
/
Please be aware
that
benefifits are available on the 2012 Daikin
tha
at not
no
ot all membership benefits
Incentive.
Inc
centtive.
BE INSPIRED BY DRAMATIC CANYONS,
SPECTACULAR MOUNTAINS AND THE
BREATHTAKING SCENERY OF GLACIER
FED LAKES AND FEROCIOUS RIVERS.
CONTACT
C
ON
NTACT
A
T
W
1038 Canada Place
Vancouver, British Columbia
Canada V6C 0B9
(604) 695-5300
www.fairmont.com/pacifi
www.fairmont.com/paci
/p
ficrim
9
BANFF
10
TRANSPORT
SHOPPING
SH
DINING
ABOUT THE HOTEL
Summer
Sum
mmer is always a busy time
Banff,
in Ba
anff, with the fine and
warm
m climate creating the
perf
fect backdrop. The best
perfect
weather
wea
ather in Banff is between
July and August, with peaks of
up tto
o 25°C.
The Banff township is small and
easy to navigate and walk
around.
Pe
Perusing
the various shops is
a popular
p
activity for visitors
to Banff. Most shops can be
found in the downtown area
fou
situated along Banff Ave and
situ
the surrounding streets.
Banff provides exceptional
culinary experiences to satiate
any craving. Family friendly
eateries, regionally influenced
cuisine, cosy coffee shops,
upscale fine dining and exotic
international flavours await.
Few hotels in the world rival the majesty, hospitality and grandeur
of The Fairmont Banff Springs resort. Styled after a Scottish Baronial
Castle, The Fairmont Banff Springs hotel, a National Historical Site,
is located in the heart of Banff National Park, just steps away from
the Town of Banff.
the
In th
he height of summer, the
daylight
day
ylight hours in Banff are
extremely
extre
emely long and it can stay
lightt until 11:00pm.
12
The Roam Bus stops at designated locations all over town
and costs $2.00. This local bus
system offers one of the best,
most convenient, environmentally friendly deals in town.
DAIKIN SHUTTLE
On Wednesday 1st August,
Daikin will be providing a
complimentary shuttle service between the Fairmont
Banff Springs and Banff Town
Centre. More details will be
provided upon arrival.
Cascade Plaza is Banff’s largest
Ca
mall with over 50 stores. Other
ma
malls such as the Clock Tower
ma
Village Mall and Kirby Lane
Vill
are smaller, but offer a variety
of services.
Restaurant choices are heavily
concentrated along the
town’s artery Banff Avenue
and at nearby hotel and resort
properties.
There are many handmade
The
crafts that reflect traditional
cra
handiwork, such as moccasins,
ha
bows and arrows, carvings,
bo
pottery, dream catchers and
po
jewellery.
jew
TRAVELLING TO CANADA
Whatever your gastronomic craving might be - health conscious
cuisine, magnificent steaks or classic Canadian fare, your appetite will surely be satisfied at the distinctive Fairmont Banff Springs
restaurants. To assist you in making your selections, a weekly dining guide is issued to each guest upon arrival.
The Fairmont Banff Springs’ Willow Stream spa is surrounded by
mountain vistas, ancient glaciers and emerald waters, and offers
a serene location guaranteed to restore balance and energy.
Distinctly furnished and cozy in character, the charming Fairmont
rooms offer spectacular mountain views of the amazing landscape and feature the following:
• Alarm clock-radio
• Windows that open for
• Air Conditioning
fresh mountain air
• Cable television with
in-room pay movies and
video games
• Coffee/Tea amenities
• Hair dryer
• Iron and ironing board
• Telephone with voice-mail
• Safe
PERSONAL CHARGES
When registering, some of you provided your credit card details.
This information has been passed on to the hotel on your behalf
to cover incidental costs that are not included in the incentive
program e.g. telephone, mini-bar, room service, laundry etc. If
you have not provided your credit card details or would like to
provide an alternate credit card please see the hotel reception
within 24 hours after check-in.
BREAKFAST
AXIS EVENTS
DAIKIN
AIRLINES
EMBASSIES
If Axis
Axxis Events has booked your travel you will find your e-ticket in
yourr travel wallet. PLEASE CHECK THAT THE NAME ON YOUR TICKET
MATCHES
MAT
TCHES THAT ON YOUR PASSPORT.
All eligible travellers to the USA (including those in transit) are
required to obtain an electronic travel authorisation prior to
req
departing the country. Please log on to the ESTA website at
de
https://esta.cbp.dhs.gov and complete the online application
htt
at least 72 hours prior to departure. This must be printed off and
brought with you to the airport. If you do not have it, you will
bro
not be allowed to board the flight. (If you are travelling on Air
no
Canada and are going direct to Vancouver with a direct return,
Ca
you will not be required to obtain a visa).
OFFICE
+61 2 9215 0388
+61 2 9215 0300
DAVE SMITH
+61 (0) 417 292 241
QANTAS
Within Canada
1 800 227 4500
Within Australia
13 13 13
AUSTRALIAN CONSULATE
+1 (604) 684-1177
Suite 2050, 1075 West Georgia St
Vancouver BC V6E 3C9
Canada
AIR CANADA
Within Canada
1 888 247 2262
Within Australia:
1300 655 767
NEW ZEALAND
CONSULATE-GENERAL
+1 (604) 684-7388
Suite 1200, 888 Dunsmuir St
Vancouver, BC V6C 3K4
Canada
Plea
Please
ase ensure your passport has at least six months validity from
yourr date of return home and is machine readable. Australian
and
d New Zealand passport holders do not require a visa to enter
Canada
Can
nada for stays of up to 3 months (directly from Australia or New
Zealand).
Zeal
land). However, transit in the US does. Please ensure all other
visa requirements for extension travel have been met. If you are
unsure
unsu
ure of your visa requirements please contact Axis Events.
TRANSFERS
TR
Gro
Group
transfers are included between the airport and hotel in
ea
each city for dealers travelling on group flights. Dealers travelling
independently, outside of group travel dates must make their
ind
ow
own transfer arrangements. Details will be confirmed on your
personal itinerary. If you require private airport transfers, these can
pe
be arranged at your own expense through Axis Events on +61 2
9215 0388.
921
Ple
Please
note that you will NOT require a hardcopy ticket for entry
onto the Rocky Mountaineer Train prior to travel.
on
All confirmation details will be provided onsite (including your
carriage and seat number).
ca
HOTEL
HO
OTEL CHECK-OUT
Check-out
Che
eck-out time is 12:00pm. Should you require late check-out, this
can
n be organised through the hotel at your own expense. If you
have
hav
ve a late departure and do not require your room the hotel will
store
e your bags until you depart.
INTERNET
INT
TERNET ACCESS
For ffree
ree internet access at the Fairmont Pacific
Pacifific Rim in Vancouver
and
d the Fairmont Hotel in Banff Springs, please register online at:
www.fairmont.com/EN_FA/FPCPublic/FPCEnroll.
Please be aware
www
w.fairmont.com/EN_FA/FPCPublic/FPCEnroll.
/ _ /
/
thatt not all membership benefifits are available on the 2012 Daikin
Incentive.
Ince
entive.
A
T
W
405 Spray Avenue, Banff, Alberta, Canada T1L1J4
(403) 762-2211
www.fairmont.com/banffsprings
/
p g
13
CONTACTS
TRANSIT IN THE USA
TR
PASSPORTS
PAS
SSPORTS & VISAS
TRAIN TICKET
TR
CONTACT
CO
ONTACT
A buffet breakfast selection will be available for all guests between 7:00am – 9:30am, in the Alhambra room and foyer area
located on Mezzanine Level II.
TICKETS
TIC
CKETS
your
If yo
our airline ticket is incorrect or you require changes to your
ight,
fligh
ht, please contact Rhonda Alaeddin or Kylie Warren at Axis
Events
Even
nts immediately at [email protected] or +61 2 9215
0388.
0388
8. Please be aware that changes to your flight (time, route,
etc)) may result in penalties and/or higher fares.
FEATURES
FEAT
TURES INCLUDE:
Onboard
• O
nboard attendants
Panoramic
• P
anoramic views from full-length, dome windows
Reclining
• R
eclining seats that rotate to accommodate groups of four
36
• 3
6 dining room seats with picture windows
Onboard
• O
nboard meals and beverages
Viewing
• V
iewing vestibule on each carriage
• Temperature-controlled
Te
comfort
• SSpiral
piral staircase and elevator to dome level
FAIRMONT BANFF SPRINGS
CLIMATE
CLI
IMATE
CLASS SHOPPING AND DINING.
INCENTIVE GUIDE
INC
A departure notice will be
dropped to your room during your stay at the Fairmont
Banff Springs, outlining the
details of your departure
transfer arrangements.
VANCOUVER HAS BEEN CALLED EXCITING,
8:00am – 6:00pm
8:00am – 11:00am
4:00pm – 6:00pm
8:00am – 5:00pm
ABOUT THE HOTEL
16
DEPARTURES
You will be provided with a Daikin name badge when you arrive
in Vancouver
Va
ancouver on Friday, 27 July. We ask that you wear this to all
group
grou
up events and transfers to help us identify you from other
guests
gue
ests and for easy loading of coaches.
FAIRMONT PACIFIC RIM
INVOLVEMENT
Lead designer
Please join Daikin for a
casual farewell drink at the
Riverview Lounge.
NAME
NA
AME BADGE
BANFF
The Hospitality Desk will be located in the Main Lobby Foyer.
Wednesday, 1 August
Thursday, 2 August
HAPPY HOUR FAREWELL
7:00PM – 8:30PM
VANCOUVER
HOSPITALITY DESK
GRANVILLE ISLAND
GROUP ACTIVITY
Details for the Lake Louise
activity you have booked will
be outlined on your personal
itinerary, lunch is included.
NICOLA MATTHEWS
+61 419 334 664
EMY DE LA MARE
+61 402 764 904
HOTELS
+1 (604) 695 5300
+1 (403) 762 2211
GEOFF WATSON
+61 (0) 409 667 252
DAN TOSH
+61 (0) 417 493 132
MICHAEL HAMILTON
+61 (0) 448 113 380
BRENDAN DOBBIN
+ 61 (0) 400 413 325
MIKE MEEKINGS
+64 (2) 756 23 576
MICHAEL MCKAY
+61 (0) 419 140 668
AIR NEW ZEALAND
Within Canada
1 800 663 5494
Outside Canada
+64 9357 3000
23
BOB
WOODHOUSE
1038 CANADA PLACE
405 SPRAY AVENUE
VANCOUVER, BRITISH COLUMBIA
BANFF, ALBERTA
CANADA V6C 0B9
CANADA T1L1J4
+1 (604) 695 5300
+1 (403) 762 2211
DAIKIN AUSTRALIA
JULY & AUGUST 2012
BOB WOODHOUSE
DAIKIN AUSTRALIA
P
+61 408 157 444
A
SUNDAY,
SU
UNDA
AY, 29 JULY
CASUAL WELCOME RECEPTION
BREAKFAST
BRE
EAK
KFASST
7:00pm – 10:00pm, Star Sapphire Ballroom
7:30am
7:30
0am
m – 9:30am, Star Sapphire Room
DAIKIN DEALER INCENTIVE
2012 ATTENDEES
27 JULY – 3 AUGUST 2012
20122 P
201
PROGRAM
PROG
ROGRAM
RAM OV
OVERV
OVERVIEW
ERVIEW
IEW
SATURDAY, 28 JULY
A APPROVED AIR
Nicholas & Anne-Marie Ostwald
A MARTELLA
Allan & Sally Martella
A-TEMP HEATING AND AIRCONDITIONING
Eisig & Marilyn Bugalski
ABODE AIR CONDITIONING
Alan Strawbridge & Maria Vluggen
ABSOLUTE CLIMATE TECHNOLOGY
Katherine Pearson
ACCLAIM AIRCONDITIONING
Lex & Debbie
Debbie Day
AIRCONDITIONING
ACSIS AIRC
AIRCONDITIONIN
ONDITIONING
G
Ian & Anne Grossmith
ADELAIDE HEATING AND COOLING
Brian & Kerry Welk
ADVANCED AIR SYSTEMS
Robert Maxwell
AEROW AIR CONDITIONING
Michael Hedwan
AFFORDABLE AIRCONDITIONING
Anne-Marie & John Coventry
AIR CONDITIONING INDUSTRIES
David & Julianne Dann
AIR EXTREME AIR CONDITIONING
Graeme & Debra Bull
AIR JAICREST
Robert & Tania Boutoubia
AIR TECHNOLOGY TASMANIA
Neil & Irene Quinn
AIRAC
Andrew Hall
AIRCONDITIONING AND HEATING CENTRE
Elliott Wolf
AIRFORCE AIRCONDITIONING
John & Heidi Sutcliffe
AIRITE INDUSTRIES
Charles & Peta Daffurn
AIRMARK AIRCONDITIONING
Bec Summers
ALAN TAYLOR AIR CONDITIONING
Alan & Bronwyn Taylor
ALAN TAYLOR AIR CONDITIONING
David & Jessica Taylor
WELCOME TO VANCOUVER
EXPERIENCE AT GRANVILLE ISLAND
Group 1: meet in hotel lobby at 8:45am
Group 2: meet in hotel lobby at 10:00am
Casual & Comfortable (walking shoes, hat
and sunscreen)
AFTERNOON AT LEISURE
AWARDS DINNER
6:40pm – 12:00am, Rocky Mountaineer
Train ALBANY
StationREFRIGERATION AND
AIRCONDITIONING
Men: Greg
Lounge
Suit
(jacket & tie)
& Jude
Elliott
ALL SEASONS AIR CONDITIONING
Ladies:
Cocktail
Trevor & Lyn Barrett
ALPHA & OMEGA AIRCONDITIONING
SERVICES
Glenn & Helen Sampson
ALPINE HEAT PUMP SERVICES
Zane Kaihe
ANGUS EELES
Pamela
Michael & Pam
ela Shannon
Shannon
DESIGNS
ANNRON DESIG
DES
IG
GNS
Garth & Karen Johnson
J
AQUARIUS AIR C
CONDITIONING
Maloney
Ian & Kerry Malo
oney
REFRIGERATION
ARCTIC COLD R
EFRIGERATION
William & Rose M
Maile
ARMIDALE AIR C
CONDITIONING
Debbie
Duncan & Debb
bie McLean
ARTISAN AIR
Deanne
Karsten & Dean
nne Schramm
ASCOT AIR AND
D ELECTRICAL
Robert & Robyn
n Wolfe
ASHGROVE AIR
Stower
David & Kate St
tower
HEAT
AUCKLAND HEA
AT PUMPS
Mike Plain
CLIMATE
AUSTRALIAN CLI
IMATE SYSTEMS
Jason & Rachel Gardiner
AIRCONDITIONING
AUSTRALIND AIR
RCONDITIONING
Julie Sortras
AND
B W O’BRIEN AN
ND CO
O’Brien
Jonathan O’Brie
en
HEATING
BAMFORD HEAT
ING AND COOLING
Darren & Karen Garlick
BARATECH
Wayne & Dianne
Diann
ne Carter
REFRIGERATION
BASS COAST REF
FRIGERATION
Colin & Caroline
e Donohue
BATEMANS BAY COOL-IT
Jeff & Jeanette Cook
ELECTRICAL
BAYAIR ELECTRIC
CAL & AIR CONDITIONING
Leonid Sivinski & Svetlana Sivinskaia
8:30pm, Coach tra
transfers
ansfe
ers tto
o hotel
WEDNESDAY, 1 AUGUST
AUGUSST
If you have booked an activity, details will
be outlined on your personal itinerary.
HAPPY HOUR FAREWELL
TUESDAY, 31 JU
JULY
ULY
Y
7:00am – 9:30am, Alhambra Room,
Room,
Mezzanine Level II
COFFEE TO GO
DAY AT LEISURE / OPTIONAL TO
TOURS
OUR
RS
5:45am – 6:15am
6:15am,
m, SServed
erv
ved in hotel lobby
Casual Attire
EVENING
EVE
ENIN
NG AT LEISURE
TRANSFER TO T
THE RO
ROCKY
OCKY
Y
MOUNTAINEER TRA
TRAIN
AIN
N
If you have booked an activity, de
details
etails wi
will
ill
itinerary
be outlined on your personal itin
nera
ary
GALA DINNER
A Daikin Shuttle Bus will from the hotel to
Banff City Centre from 8:00pm – 12:00pm.
MONDAY,
MO
ONDAY, 30 JULY
BREAKFAST
BRE
EAK
KFASST
6:00am
6:00
0am
m – 8:00am, Star Sapphire Room
TRA
TRANSFER
ANSSFER
R TO THE ROCKY
MO
OUN
NTA
AINEER TRAIN
MOUNTAINEER
8:15
8:15am
5am
m – 9:15am, Staggered coach
departures
dep
parrture
es
Cassuall & C
Casual
Comfortable
omfortable (as the weather is
slightly
sligh
htly coo
cooler
oler in the evenings, a jacket is
recommended)
reco
ommen
nded)
6:00am – 6:15am
6:15am,
m, P
Please
lea
ase ensure you
awaiting
coach
are ready and a
awa
aitin
ng c
oach transfer,
departure
notice
refer to your de
parrture
e no
otice for further
details.
ROCKY MOUNT
MOUNTAINEER
TAIN
NEE
ER T
TRAIN
RAIN
The train will de
depart
parrt att 7:0
7:00am.
00am. Breakfast,
Lunch,
Afternoon
Morning Tea, Lu
unch
h, A
fterrnoon Tea and
served
onboard
Canapés will be
e se
erve
ed o
nboard the
train.
ARRIVAL INTO B
BAN
BANFF
NFF
7:45pm, Coach tra
transfers
ansfe
ers tto
o hotel
7:00pm – 7:30pm, Pre-Dinner Drinks,
Drinkss,
Banff
NWMP Courtyard, Fairmont Ba
nff SSprings
priingss
Van
7:30pm – 12:00am, Gala Dinner,r, Va
an
Springs
Horne Ballroom, Fairmont Banff Spr
ring
gs
Lounge Suit (jacket & tie) / Cockta
Cocktail
ail w
with
ith a
“taste of gothic in the castle”. Som
Some
me p
props
rop
ps
will be provided, so feel free to dre
dress
ess u
up
p ffor
or
the occasion.
7:00pm – 8:30pm, Riverview Lounge,
Alberta and New Brunswick rooms
EVENING AT LEISURE
FRIDAY, 3 AUGUST
BREAKFAST
7:00am – 10:00am, Alhambra Room,
Mezzanine Level II
GROUP DEPARTURES
THURSDAY, 2 AUGUST
AUGUSST
FOX REFRIGERATION
CLIMAT AIR CONTROL
DAMDAY
BEATTIE AIR CONDITIONING
BREAKFAST
Kristine Fox & Katherine Kriz
Simon Peters
Rodger &ROCKY
Debbie
Wyatt
KY
MOUNTAINEER
MOUNTAINEER TRAINTony & Marie Rossi
7:00amFRIGLEC
– 9:30am,
Alhambra Room,
Room,
ENTERPRISES
CLIMATE CONTROL
BEESON’S ELECTRICAL SERVICES
WELCOME RECEPTION
RECEPT
TDDMAA
ION
N THOMPSON AIR
e train
tra
aBeeson
in w
will
ill depart at 10:30am.
Morning
Damian Butler
Kevin
& Blair Kennedy
Melissa Thompson & Dennise Thompson Mezzanine
Ronald &The
Rodney
Level II
8:00pm – 10:00p
10:00pm,
pm,DEGREE
Riv
Riverview
verv
vCiew Lounge
FULLY AIRCONDITIONED
CLIMATE
KING
BELL AIR CONDITIONING
Tea
a, Lu
unc
ch, Afternoon Tea and Dinner will
Tea,
Lunch,
Craig & Rachel Hewitt
Gerald & Shelley KearneySmart Casual (jea
Philip & Leanne McLeod
(jeans
ans Chris
ok) & Gay Whish-Wilson
be ser
rved
d onboard the train. COLDRITE REFRIGERATION & AIR CONDITIONING
served
GAVIN LOWE AIR CONDITIONING
DELMAR AIR CONDITIONING
BELL-AIR CONDITIONING
Karen Lowe & Nigel Price
Jim & Maree Bullock
David & Adell Eldridge
Stephen & Vicki Barr
GENERAL AIR CONDITIONING
COMFORT HEATING AND COOLING
DELTA AIR CONDITIONING & HEATING
BILL KERSHAW AIRCONDITIONING
Lee & Kirsten Mitchell
Katrina & Brett Bugeja
Christine & David Oxford
Bill & Venessa Kershaw
H&M REFRIGERATION AND
COMPLETE AIR
DERBY REFRIGERATION & AIR CONDITIONING
BLAIN-AIR HEATING & AIRCONDITIONING
Stephen
Driver
Ste
ephen
h
Dr
Dri
D
iver
Marcus Bla
Peter
Blainey
iney & Pet
er Ruthsalz
Ruthsalz
AIR CONDIT
CONDITIONING
IONING
SERVICES
Warren & Fiona
Fiona Hinto
Hinton
n
COOL-IT
CO
OOL-IT AI
AIR
R CONDITIO
CONDITIONING
NING
Jake Hoath
BLUESKY AI
AIRCONDITIONING
AIRCONDITION
RCONDITIONING
ING
Gregory
Gr
regory & Deborah Deane
Mark Spendlove & Ross Daly
HADEN ENGINEERING
DEVILEE S AIRCONDITIONING
DEVILEE’S
BNS REFRIGRATION
Nicholas Price & Madonna Rose
COOLCENE
CO
OOLCENE AIR CONDITIONING
& REFRIGERATION
Brett & Anthony Smithurst
Michelle
Mi
chelle Grieve
HARTNELL COOLHEAT
Peter Devilee
BORDER REFRIGERATION & AIR CONDITIONING
Chris Hartnell
COOLCO
CO
OOLCO AIR CONDITIONING
DEVILEE’S RIVERLAND AIRCONDITIONING
Ian & Barbara Marsden
Matthew
Ma
atthew & Terri Percy
HARTNELL COOLHEAT NORTH CANTERBURY
Fiona Devilee
BPM COWLRICK
Debra Hartnell
COOLRITE
CO
OOLRITE AIR CONDITIONING
EAGLE AIR CONDITIONING
Brett & Helen Rewald
Paul
Pa
aul Bondini
HEAT PUMP AIR CONDITIONING
Graham Bass
BRETT COLLINS REFRIGERATION
John & Suzanne Kelly
COOLTIMES
CO
OOLTIMES AIR CONDITIONING
EAST COAST AIR
Brett & Fiona Collins
Ian
n Burchill & Jacqueline Taylor
HEATING & AIRCONDITIONING SERVICES
Ian & Kim Langford
BT AIRCONDITIONING
Mark & Tracy Broadley
CORAL
CO
ORAL AIR
EASTWOOD AIRCONDITIONING
Bradley & Jodie Townsend
Paul
Pa
aul & Annette Lehane
HEMMETT ELECTRICAL
Kim & Anne Chew
BURKEAIR
Kenneth & Luisa Hemmett
CORAL
CO
ORAL COAST AIRCONDITIONING &
ELEC-AIR
Ryan Hipps
I DO AIRCON
REFRIGERATION
RE
FRIGERATION
Quentin & Pam Pietsch
BURKEAIR KARRATHA
Leigh & Alison Cummin
Richard
Ric
chard & Tracey Stott
ELITE AIR CONDITIONING
Mandy Hipps
ICOOLM AIR CONDITIONING
CRAMER
CR
RAMER AND NEILL REFRIGERATION
Bradley & Shona Mather
CAMBERWELL ELECTRICS
Andrew & Sandra Peacock
Darrell
Da
arrell & Roberta Forth
EMPIRE AIRCONDITIONING
Hans & Felicity Vanderstadt
ID APPLIANCE SERVICE
CREST
CR
REST AIR CONDITIONING
Allan Symonds & John Godschall-Johnson
n
CAPITAL AIR HEATING & COOLING
Ian Watt
Paul
Pa
aul & Mary Collis
ENERGY AIR
Andrew Bishop
INDEPENDENT REFRIGERATION SERVICES
CRISPAIR
CR
RISPAIR
Nathan & Anjelica Walters
CASINO REFRIGERATION & AIRCONDITIONING
Mark & Terisa Paynter
Paul
Pa
aul & Janet Cameron
REFRIGERATION
ESKIMO AIR CONDITIONING & REFRIGERAT
TION
Michael & Jackie Burnie
INTEGRAL ELECTRICAL ENGINEERING
CUSTOM
CU
USTOM AIR CONDITIONING
Mark Williams
CENTRAL REFRIGERATION & AIR
Tihomir & Dana Grgurevic
Stephen
Ste
ephen & Tina Axisa, Stephen Axisa & Teigan
ESP TECHNOLOGIES
McCarthy
Mc
cCarthy
CONDITIONING
J & A PARR INVESTMENTS
Olga & Allan Goldsmith
Bruce Blackman
John & Annette Parr
DAIKIN
DA
AIKIN AUSTRALIA
EVEREST AIR CONDITIONING
Brendan
Bre
endan & Ange Dobbin, Michael & Michelle
J&S AIRCONDITIONING
Roger Filippini
CH FAUL & CO
Hamilton,
Lynne
Ha
amilton,
Doug
&
Layng,
Michael
&
Ersan & Tulin Sami
EXCEL
AIR
CONDITIONING
John & Sharon Faul
Trish
Tris
sh McKay, Dave Smith & Yvette Ross, Daniel
Alan & Debbie Ambrosini
JACKSON & JACKSON REFRIGERATION
CHRISTIE & WILLS
Tosh,
Tos
sh, Geoff & Colleen Watson, Bob & Margaret
FAIRCLOTH & REYNOLDS
& AIRCONDITIONING
Rodney & Lesley Dare, Peter & Karen Lucas
Woodhouse
Wo
oodhouse
Paul Courtney
Kent Alley & Janelle Lloyd
CLEMENTS AIRCONDITIONING REFRIGERATION
DAIKIN
DA
AIKIN
NEW
ZEALAND
FORD
&
DOONAN
CENTRAL
JAMES & MORE
& ELECTRICAL
Mike
Mi
ke & Angela Meekings
Rebecca Abrams & Glenda Jokic
Peter & Patricia Sexton
Garry & Gail Clements
The hospitality desk wi
w
will
ill b
be
e located in the
please
following areas, plea
ase
e ffeel
eel free to contact
any
the Daikin Team at an
a
ny ttime
ime if we can be
of assistance.
LAKE LOUISE SPONSORED DAY
BREAKFAST
If yo
you
ou hav
have
ve booked an activity, details will
outlined
be out
tline
ed on your personal itinerary
DAY
Y AT
T LE
LEISURE
EISURE / OPTIONAL TOURS
BREAKFAST
7:30am – 9:30am, Star Sapphire Room
ARRIVAL INTO K
KAM
KAMLOOPS
MLO
OOP
PS
HOTEL CHECK-OUT AT 12:00PM
JEC AIR CONDITIONING SERVICES
John & Eileen Caputo
JERVIS BAY AIRCONDITIONING
Glen & Maryann McKinnon
KERANG REFRIGERATION &
AIRCONDITIONING SERVICE
Peter & Wendy O’Brien
KIMY AIR
Van Liem Nguyen
KINTORE AIRCONDITIONING
Shane Sadowski & Sharon Porter
KL AIR
Glen Kempster
Kempster
KUNUNURRA REFRIGERATION
Lorna Mclaughlin
L.C.ELECTRICAL & AIR CONDI
CONDITIONING
ITIONING
Len Condon
LAKESIDE AIR
Stacey & David Colhoun
LOWAN REFRIGERATION SERV
SERVICES
VICES
Chris Rethus & Nic Nicholls
LYONS REFRIGERATION
Glen Lyons & Liz Dark
LYSAGHTS REFRIGERATION &
AIR CONDITIONING
Jo Lysaght
MACKIES AIR & SOLAR TAREE
Paul & Colleen Mackie
MCCAIG AIRCONDITIONING
Cameron McCaig
MCCAIG AIRCONDITIONING ALBURY
A
WODONGA
Maria McCaig
MCGUIRE AIR & REFRIGERATIO
REFRIGERATION
ON
David & Donna McGuire
MCGUIRE AIR & REFRIGERATIO
REFRIGERATION
ON
Thomas McGuire
MCKENZIES ELECTRICAL
Colin & Barb Mckenzie
MCKINNON HEATING AND C
COOLING
OOLING
Stephen & Kylie Ayres
MIDDLETONS GEELONG HEAT
HEATING
TING & COOLING
Dean Harty
MIDLAND SOLAR & AIR WA
Robert & Gail Cash
VANCOUVER
DAIKIN
HOSPITALITY
DAI
KIN HO
HOSPI
SPITAL
TALITY
ITY DE
DESK
SK
FRIDAY, 27 JULY
MOBILE ELECTRICS & REFRIGERATION
Gregory Mclaughlin
MOJO AIR
Matt & Jen O’Neill
MORGAN MECHANICAL SERVICES
Peter & Karen Bacon
MULHERIN AIR CONDITIONING SERVICES
Brett & Jodie Mulherin
MURRAY HEATING & COOLING
David & Blake LeGallez
N & J DAHL
Nicholas & Tania Dah
Dahll
NORTHERN AIR
Marty
M
t & Sara
S
Jackson
J k
NORWEST REFRIGERATION
Wendy & Jim Andreoli
NSW AIR CONDITIONING
Martin Swift & Tanya Pudney
O & S AIRCONDITIONING
Kevin Owen & Sharyn Olsen
OREGAN AIR CONDITIONING
Jan & Gregory Read
OZ E COOL
Damien McGee & Katrin Deters
PILKINGTON’S REFRIGERATION
Bill Pilkington
POSH’S REFRIGERATION SERVICES
Posh Beaton & Bj Fleck
POWERCHILL NZ
Robin McGregor
RAMSAY’S AIR CONDITIONING
Rob & Ann Ramsay
RC AIRCON
Vid Mrdja & Franca Bufo
REFRIGERATION SERVICES TOWNSVILLE
Ken & Ann McLeod
REFRIGERATION SUPPLIES
Hayden Sutherland
RICK GOODE AIR CONDITIONING
& REFRIGERATION
Rick & Ros Goode
RIVAL AIR
Andrew Stewart & Rosemary Lombard
The Hospitality Desk will be located in the
Emerald Foyer on Level 3 on Friday and on
the Mezzanine Level (directly above the
lobby) on Saturday, Sunday and Monday.
Friday 27 July
Saturday 28 July
Sunday 29 July
Monday 30 July
8:00am – 6:00pm
8:00am – 10:00am
3:00pm – 6:00pm
8:00am – 6:00pm
8:00am - 9:00am
BANFF
The Hospitality Desk will be located in the
Main Lobby Foyer.
Wednesday 1 August 8:00am – 6:00pm
Thursday 2 August
8:00am – 11:00am
SAM EYLES REFRIGERATION
& AIR CONDITIONING 4:00pm – 6:00pm
& Kylie Eyles
Friday 3Sam
8:00am – 5:00pm
August
SANDHURST AIRCONDITIONING
Trevor Hamilton
SEAIR AIR CONDITIONING
Allan Cooper
SIMMARK
Mark & Dee-Anne Simms
SNAPFREEZE
Michael & Michelle Snape
ELECTRICAL
SNELL’S
SNELL
S ELECTRI
EL
ECTRICAL
Snell
K
Kenneth
th SSn
ellll & Peta Woodberry
REFRIGERATION
SOLE REFRIGERA
A
ATION
& AIR CONDITIONING
O’Gorman
Jason O’Gorma
an & Karen Hinneberg
REFRIGERATION
SOUTH WEST REF
FRIGERATION
AIRCONDITIONING
& AIRCONDITIO
ONING
David Boothey
SOUTHERN AIR
Andrew & Michelle
Mich
helle Batge
STALLION AIR C
CONDITIONING
Klevansky
Howard Klevan
nsky
HEATING
STAYCOOL HEA
ATING & AIR CONDITIONING
Mark, Julie & Abby
Ab
bby Levin
ELECTRICAL
STEVEN ORR ELE
ECTRICAL
Steven & Kristen
n Orr
HEATING
SUPERIOR HEATI
ING & COOLING
Carly Harty
SYSTEM AIR
Greg & Sarah D
Dalton
CONDITIONING
T& L AIR CONDI
TIONING
Lee-ann
Trevor & Lee-an
nn Hammond
HEAT
TASMANIAN HE
AT PUMP CENTRE
Spencerr
Steven Spence
INSTALLATIONS
TBM INSTALLATIO
ONS
Johnston
Gary & Kerrie Jo
ohnston
ELECTRIC
TC AIR AND ELE
CTRIC
Chris & Therese Kubara
TECHNICOOL A
AUSTRALIA
Brad Miller
VICTORIA
TEMPELEC VICTO
ORIA
Gordon Duffus
THE WEATHER W
WIZARD
Serina & Glen A
Ashe
THERMAL A
AIRCONDITIONING
IR
RCO
ONDITIONING
Ian & Elizabeth
abeth Kealley
THERMAL SO
SOLUTIONS
OLUTIIONS
Brent Evans
anss & Tania
Ta
ania Fasher
THERMALAIR
AI R
Ian & Rhonda
Sawtell
onda Sa
awtell
TONY STEPHENS
EPH
HENS REFRIGERATION
Tony & Judy
Stephens
udy Ste
ephens
TOUIE SMITH
SALES
MITH
H SAL
LES AND SERVICE
Touie Smith
Chrissie
ith
h&C
hrissie Cox
TOZER AIRCONDITIONING
RCOND
DITIONING
Michael Re
Reynolds,
eynold
ds, Andrew & Amber Stephens
TRIM TEM
TEMP AIR
Margaret Cumurovic
Cum
TRIMECH
Stuart James
VACCARO GROUP AIRCONDITIONING
Genevieve & Cameron Bruzzese, Salvatore
& Rosa Vaccaro, Liliana Vaccaro & Thomas
Mallia
WAITAKI REFRIGERATION
Dave & Wendy Ferguson
WEST AIR
Lee Cumurovic
WILLIRA HEATING & COOLING
Ray & Vanessa Frendo
WOODPECKER
Collette Frankland
WOODPECKER HEATING & COOLING
Steven Frankland
THE “GOD” SQUAD
Alan & Beverley McCaig
Robert & Sonia Ross
Kim & Kerrie Williams
DEALER IN
CE
E
201
TIV
2D
K IN
N
AI
AI
N
2D
TIV
E
201
K IN
DEALER IN
CE
#6
Daikin
2014 CLUB DAIKIN
INCENTIVE
SUMMARY
Design of conference brand to entice
dealer. This was applied across range of
collater
Design and rollout of brand to promote
VIP incentive in Dubai. Arabic inspired
shapes and rich navy, gold, cream
colour schemes applied across range of
collateral including promotional booklet,
invitations, screen content, personalised
travel documents and onsite brochures.
Tuesday
8 October 2013
Wednesday
Thursday
10 October 2013
Friday
Saturday
Satur
9 October 2013
11 October 2013
2013
12 October
Oct
Sunday
13 October 2013
Monday
14 October 2013
DEPARTURES
MORNING
BREAKFAST AT LEISURE
BREAKFAS
Please refer to your personal itinerary
for details
Arrivals into Dubai
6:30am – 11:30am
Arboretum, Ground Floor, Al Qasr
6:30am – 10:30am
A
rboretum, Ground Floor, Al Qasr
Arboretum,
6:30am – 1
11:30am
Arboretum
6:30am – 11:30am
6:30am – 11:30am
DAY AT LEISURE/ OPTIONAL TOURS
MORNING AT LEISURE
HOTEL CHECK OUT UNTIL 12:00PM
Optional tour details (if applicable) are
outlined in your personal itinerary.
Please visit the Daikin hospitality desk
if you would like further assistance
with tours or information on Dubai.
A departure notice outlining the
details of your departure transfer
arrangements will be dropped to your
room during your stay.
GALA DINNER
EVENING AT LEISURE
6:45pm – 12:00am
Tonight is a free night for you to enjoy
the sights and tastes of Dubai. Please
vvisit
isit the Daikin hospitality desk for
restaurant suggestions and bookings.
PROGRAM
OVERVIEW
Breakfast at leisure, Arboretum,
Ground Floor (included)
Hotel check in
WELCOME TO DUBAI
6:00pm – 9:00pm
Join us for welcome drinks and
canapés with your fellow dealers
on Fort Island located in Madinat
Jumeirah, Al Qsar.
Meet us in the hotel lobby for your
departure to the gala dinner at the
Burj Al Arab.
DESERT SA
SAFARI
3:45pm – 1
11:00pm
Please join us for a desert adventure
and dinner
dinner, further details will be
provided o
onsite.
FAREWELL HAPPY HOUR
6:00pm – 7:30pm
Join us for a happy hour farewell
with your fellow dealers at Magnolia
located in Madinat Jumeirah, Al Qsar.
2
Dubai
Dubai is one of the few cities in
the world that has undergone
such a rapid transformation.
Transport
Climate
Clima
Shopping
Dining
The Dubai Metro is an easy way for
visitors to get around the city and to
see large parts of it from the Metro’s
elevated tracks.
With a hot and dry desert climate, it’s
rarely cold in Dubai, even approaching
the winter months.
High end designer brand stores, mega
malls, gold and spice markets all
entice shopping enthusiasts to Dubai.
to be warm and
October tends
te
practically no rain and
dry, with p
temperatu
temperatures ranging from 25°C to
35°C.
Shopping malls in Dubai are unlike
any other in the world. Malls are big
enough to be small cities feature not
only recognisable stores, from the high
street to high end, but also feature
indoor ski slopes, art galleries and
much more.
Dubai has long enjoyed an excellent
reputation for the diversity and
quality of its restaurant scene, with
well known international names and
smaller local establishments offering
dishes and prices to suit all tastes.
Alternatively taxis are a cheap and
reliable way of getting around town.
From a humble beginning as a pearl
diving centre - to one of the fastest growing cities on earth.
Dubai today is a tourism, trade and logistics hub and has
earned itself the reputation of being the ‘gateway between
the east and the west.’
Travellers sshould pack loose ȴtting
cotton clot
clothing and a jacket or
cardigan fo
for when indoors.
Shopping at the souks in Dubai you
will ȴnd spices, gold, silver, diamonds
and clothing. Showing what Dubai has
been historically famous for, a stroll
through the souk will be an aromatic
assault on your senses.
In a single day, you can experience everything from
rugged mountains and awe-inspiring sand dunes
to sandy beaches and lush green parks, from dusty
villages to luxurious residential districts and from
ancient houses with wind towers to ultra-modern
shopping malls.
Due to Dubai’s strict alcohol laws,
you will ȴnd many of the city’s more
popular restaurants located within
four and ȴve star hotels, however the
lack of alcohol should not put you
off visiting some of the city’s more
authentic Middle Eastern restaurants,
which can be found throughout the
city.
INVOLVEMENT
Lead designer
4
Madinat Jumeirah, Al Qasr
The jewel of Madinat Jumeirah, Al Qasr, means ‘The Palace’ and is the centrepiece
of Madinat Jumeirah. Approached via a tree lined avenue, adorned with beautifully
sculpted Arabian horses, Al Qasr is simply breathtaking. Madinat Jumeirah lies in
a superb location along the prestigious Jumeirah beach strip. By road, guests can
enjoy easy access to all local amenities and business districts and the area is well
served by taxis.
HOTEL FACILITIES
• Talise Spa featuring wellness and spa services and gym
• Extensive gardens and large pool areas
• Complimentary access to Wild Wadi Waterpark
• Traditional Souk Madinat with more than 95 specially selected boutiques
• Over 40 world class restaurants and bars
Club Daikin Dubai
2013 Incentive Guide
IMPORTANT
INFORMAT
INFO
RMATION
ION
INFORMATION
If yourr airl
airline ticket is incorrect or you
require
changes to your ȵight, please
re
equire
e ch
co
ontacct Ax
contact
Axis Events immediately at
da
aikin@
@da
[email protected]
or on +61
5 038
2 9215
0388.
Please
e be a
Please
aware that changes to your
((time, route, etc) may result in
ȵightt (time
pena
nalties a
penalties
and/or higher fares.
PASSPORT & VISAS
PASSPORTS
10
ens
Please ensure
your passport has at
least six months validity from your
date of return home. Australian and
New Zealand passport holders do not
require a visa to enter the UAE for
stays of up to 30 days (directly from
Australia or New Zealand).
• A full buffet breakfast will be served daily from 6:30
6:30am in Arboretum
located on the ground ȵoor.
• Guests travelling on group dates arriving into Duba
Dubai on Wednesday 9
October will be able to check in to their rooms on a
arrival at the
hotel. For guests arriving on earlier dates, check in iis 4:00pm.
• Check out time is 12:00pm. Late checkout can be or
organised
through the hotel at your own expense. If you have a late
departure the hotel will store your bags until you de
depart.
+971 4 366 8888
• Complimentary wireless internet is available throug
throughout the hotel.
Travelling
Trav
avel
to Dubai
AIRLINE
AI
IRLIN
NE T
TICKETS
• Upon check in you will be required to supply
credit card details to cover incidental costs
that are not included in the program eg.
Telephone, mini bar, room service etc.
Please note the hotel will place a hold of
500 AED ($150) per night on your credit card
during your stay. This will be refunded after
check out.
Jumeirah Beach Road, Dubai, United Arab Emirates
CONTACT
8
Your
Y
our Stay
Travelling to Dubai
If you are unsure of your visa
requirements please contact Axis
Events.
DEPARTURE TAXES
All airport departure taxes for the
Daikin group ȵights are included in the
air ticket price.
FREQUENT FLYER PROGRAMS
All frequent ȵyer membership
numbers, if noted when registering,
have been forwarded to the airlines.
We recommend that you show your
frequent ȵyer number at check in and
retain all boarding passes until you
receive a statement verifying points
accumulated for your trip.
TRANSFERS
If you have booked your ȵights with
Axis Events to arrive in Dubai on
Wednesday 9 October and depart on
Monday 14 October, a group transfer
will be provided by Daikin between
Madinat Jumeirah, Al Qsar and Dubai
Airport. Details will be conȴrmed in
your personal itinerary.
Guests travelling on alternate dates
will be responsible for making their
own way to and from the hotel.
TRAVEL INSURANCE
Please be advised that Daikin and Axis
Events will do everything possible
to ensure your personal safety and
wellbeing but cannot be held liable for
any unforeseen circumstances, such as
travel delay, loss of luggage or medical
expenses incurred whilst on the Daikin
incentive. If you fall ill on the trip,
Daikin and Axis Events will be there
to support you as much as possible,
but please understand that any costs
incurred will be at your own expense.
To organise travel insurance, please
refer to the Club Daikin website, www.
daikinevents.com.au/clubdaikin2013
or contact Axis Events on +61 2 9215
0388.
For Daikin delegates who reside
in New Zealand, Axis Events is
unfortunately unable to provide travel
insurance cover. Please contact your
local insurance broker to discuss the
best travel insurance cover for your
speciȴ
ȴc requirements.
req
LUGGAGE
Daikin lugg
luggage tags are enclosed in
travel wallet. These tags will
your trave
assist to en
ensure prompt delivery of
your bags to your hotel room. Please
attach these
thes tags to every bag being
checked in even if you have other
identiȴ
ȴcati
cation on your luggage.
BAGGAGE LIMITS
EMIRATES/
EMIRATES/QANTAS – Economy Class
• 30kg of checked baggage
• 1x carry
carry-on bag (7kg)
EMIRATES/
EMIRATES/QANTAS – Business Class
• 40kg of checked baggage
• Emirates = 2x carry-onbags (12kg)
• Qantas = 1x carry-on bag (7kg)
JETSTAR/VIRGIN AUSTRALIA
wallet), where the four sides of the
bag’s sealed area must add up to no
more than 80 centimeters. The bags
will be screened separately from carry
on bags.
• 1x 23 kg of checked baggage
REX
• 1 x 18kg of checked baggage
LIQUIDS, GELS & AEROSOLS
Every international air traveller
entering or leaving Australia carrying
creams, liquids, gels and aerosols
in their hand luggage will be limited
to containers of 100ml or less. The
containers must then be carried
together in one resealable, transparent
plastic bag (included in your travel
AIRLINE SECURITY
Security is a serious issue in every
airport including airports in the UAE,
so please take care to avoid jokes
regarding carrying prohibited items
during airport security checks. Any
comments will be taken seriously and
the consequences could be dire.
When travelling on international
ȵights it is recommended that you
check in at least three hours prior to
departure. Security within the UAE,
I look forward to spending the next five
days with you here in Dubai and enjoying
the best of what this wonderful city has
to offer. From the timeless tranquility of
the desert to the lively bustle of the
souk, Dubai offers a kaleidoscope of
attractions for visitors.
Over the next five days you will get
the opportunity to experience these
attractions… with some special Daikin
surprises along the way!
On behalf of Daikin, I welcome you to Dubai
and thank you for joining us on the 2013
Club Daikin Incentive.
Best regards
Bob Woodhouse
Chairman
Daikin Australia
Club Daikin
8 – 15 October 2013, Dubai
WELCOME TO DUBAI
Joe Agius
J&S Airconditioning
+61 418 384 136
A _______________________________________
_______________________________________
DUBAI CITY ORIENTATION TOUR
HOSPITALITY DESK
Wednesday, 9 October, 9:30am – 1:30pm
The hospitality desk will be located in the hotel lobby area
and will be open at the following times should you require
any assistance:
Please join us for a fascinating insight into both the modern
and traditional aspects of Dubai. Please meet in the hotel
lobby 10 minutes before departure.
Dress: Casual & Comfortable
WEDNESDAY 9 OCTOBER
1:30pm – 6:00pm
THURSDAY 10 OCTOBER
8:00am – 6:00pm
FRIDAY 11 OCTOBER
8:00am – 6:00pm
WELCOME RECEPTION
SATURDAY 12 OCTOBER
8:00am – 3:00pm
Wednesday, 9 October, 6:00pm – 9:00pm
SUNDAY 13 OCTOBER
8:00am – 6:00pm
Join us for welcome drinks and canapés with your fellow
Daikin dealers on Fort Island located in Madinat Jumeirah.
You will need to catch a boat from Abra Station 5 to Fort
Island.
Dress: Smart Casual
OPTIONAL TOURS
Friday 11, Saturday 12 & Sunday 13 October
If you have booked an optional tour, details will be included
in your individual itinerary (included in your travel wallet).
Please ensure you check in at the Daikin hospitality desk, at
least 10 minutes prior to your scheduled departure time to
ensure the tour departs on time.
If you have further any questions, please see one of the
Axis Events team at the Daikin hospitality desk.
BREAKFAST
Breakfast will be served daily from 6:30am at the
Arboretum located on the ground ȵoor of Madinat
Jumeirah, Al Qasr.
INCIDENTALS
Upon check in you will be required to supply credit card
details to cover incidental costs that are not included in the
program eg. Telephone, mini bar, room service etc.
Please note the hotel will place a hold of 500 AED ($150)
per night on your credit card during your stay. This will be
refunded after check out.
Thank you for your time.
GET IN TOUCH
[email protected]
+61 407 018 367

Rachel Lincoln

Transcription

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