MATTA Annual Report 2015

Transcription

1
OVERVIEW 2015
By the President :
Datuk Hj. Hamzah Rahmat
(BestStar Travel Centre Sdn Bhd)
OVERVIEW FROM THE PRESIDENT
Another year has passed since we last met at the MATTA AGM on 23 May 2015. The
year 2015 was a very challenging year for our business, continuing from 2014. We are
now near to the middle of the year 2016, and we hope that the remaining months will
be much better.
The rapid rate of evolution in our travel industry these past two decades is going to
impact us greatly soon, especially the smaller travel players. We must start to think
and look into consolidation, for the small to become medium and the medium to
become big. We have no choice but to start to grow domestically, then regionally –
only then can we become a global player.
As it is now, the few global players are taking away our market share and if we don’t
start to do something about it, all of it will be taken away by them. Internet and ecommerce will definitely progress further and that will change the travel business
environment more. For a better tomorrow, please start thinking about your future
now.
I am sure you are aware that your association, MATTA, is now very visible and noticed
by the respective relevant government agencies and ministries. The current office
bearers are diligently looking after the interests of the industry and keeping in check
with issues relating to us with the relevant agencies and ministries. Some issues cannot
be solved overnight and takes time but those that can are being tackled accordingly.
2
An example will be the issue of the “Special License for Umrah”. It is now being
further delayed to October 2017 instead of 2016 due to our persistent stand to ensure
fair policies are in place for all Bumiputera agents doing the Umrah business.
Another was the e-Visa system for China nationals. Since the disappearance of MH370,
two years ago we have been pushing for the e-Visa. From March 2016, the Government
agreed to implement the e-visa for tourists from China. China nationals no longer need
to submit their passports to our Consulate or Embassy offices in China for their visa
into Malaysia.
The highlight event in 2015 was the “An Hour with the Prime Minister” held on 28
August 2015 at PWTC Kuala Lumpur. This is the first time ever in the history of MATTA
since it was formed in 1975, that MATTA had an engagement with the Prime Minister of
Malaysia, YAB Dato Sri Mohamed Najib bin Tun Hj Abdul Razak. At the session, as the
President of MATTA, I reported to the Prime Minister about MATTA and several salient
issues on the travel and tourism industry in the country. During the coffee session with
the Prime Minister, I had highlighted to the Prime Minister three urgent issues for his
consideration for the industry – implementation of e-Visa for tourists to the country,
top high end tourism vehicles for the industry, and GST and domestic travel and
tourism within the country. Following the session, we officially submitted a written
Memorandum on industry related issues with explanations to the Prime Minister’s
Office.
These are just a few but there are many more of which we have informed you through
the email. You must have been receiving emails from HQ about once a week these past
three years since I took over the Presidency of our Association.
We have been having regular engagements, to name a few:
1.
2.
3.
4.
5.
6.
7.
With the Ministry of Tourism and Culture, Malaysia and Tourism Malaysia in
industry related issues on inbound and domestic tourism.
Attended workshops with the Ministry in review of the Tourism Industry Act
1992.
Participated in Tourism Lab 2.0 on the tourism industry.
In continuous engagements with the Royal Malaysian Customs Department on
GST related issues for the travel industry.
Engagements with the Skills Development Department, Ministry of Human
Resources for training for members
With technology related companies to train our members.
With Airlines, IATA and GDS for the air ticketing business.
MATTA is an organization of volunteers. Just like me, volunteers serve the Association
and its members for the sake of the betterment of our travel industry. You could also
volunteer yourself to serve at either National or Chapter level in MATTA. We need
more members especially from the “new” generation to come forward to serve the
3
Association and the industry. Only then, can our industry as well as our Association,
MATTA move forward to a better tomorrow.
With time and resource constraints, we trust that with the dedication and team work by
the Executive Council, Chapters and staff, MATTA shall do our very best towards, to
achieve the best results in the interests of our members and the industry as a whole.
4
EXECUTIVE COUNCIL TERM 2015 – 2017 – LIST OF MEMBERS
(as at 8th April 2016)
POSITION
President
Ex - Officio
Deputy President
Honorary Secretary
General
Honorary Treasurer
VP Inbound
COMPANY
Beststar Travel Centre
SB
Ministry of Tourism &
Culture Malaysia
CAT Travel SB
Urban Rhythms Tours
Adventures & Travel SB
Mayflower Acme Tours
SB
Borneo Trails Tours &
Travel SB
REPRESENTED BY
Pn. Nor Yahati Binti Awang
En. Rohizam Bin Md Yusoff
Mr. Nigel Wong Chun Teim
Datin Josephhine Low Suet Moi
Datuk Tan Kok Liang
VP Outbound
ICE Holidays SB
Mr. Mita Lim Swee Kok
VP Ticketing
VP Ground
Transportation
Tumpuan Vacation SB
Dayangti Transport &
Tours SB
P2P Worldwide Vacation
(M) SB
Pn. Zarinah Bte Hashim
VP Research &
Technology
VP Education &
Training
Bumiputera
Representative
Bumiputera
Representative
Bumiputera
Representative
Kedah / Perlis Chapter
Chairman
Perak Chapter
Chairman
Selangor Chapter
Chairman
Lagisatu Travel SB
Interleisure & Event
Managament SB
Roystar Travel & Tours
SB
PD Travel & Tours SB
Falcon Travel & Tours SB
Sharifah Nor Travel &
Tours SB
ASL Travel Network SB
Tiara Holiday SB
Keris Travel & Tour SB
Triways Travel Centre
(M) SB
Mr. Jaya Kumar A/L S.Sannadurai
En. Mohd Huzainy Bin Zalani Bongsu
(resigned on 7 August 2015)
En. Mohammad Faeez Bin Mohammad
Fadhlilah (appointed on 17 August
2015)
En. Mohd Syahirpaul Redzuan Bin Musa
(served from 23 May 2015 till 20
October 2015)
Ms. Cynthia Tan Bee Sim (appointed
on 16 January 2016)
Dato’ Hj. Yaacob Bin Hj Hussin
En. Shahrulnezam Mohd Daud
Cik Sharifah Norjulishima Binti Syed
Rohani
En. Ahmad Pishol Bin Hj. Ishak (served
from 9 March 2015 till 20 February
2016)
En. Abdul Rashid Bin Hashim
(appointed on 23 February 2016)
Mr. Chooi Swee Poh
Tn. Hj. Mohd Akil Bin Mohd Yusof
5
KL Chapter Chairman
KL Deputy Chapter
Chairman
Negeri Sembilan
Chapter Chairman
Melaka Chapter
Chairman
Johor Chapter
Chairman
Kelantan Chapter
Chairman
Terengganu Chapter
Chairman
Pahang Chapter
Chairman
Sarawak Chapter
Chairman
Sabah / Labuan
Chapter Chairman
ExCo Representative
Penang
Skyzone Tours And
Travel SB
Roystar Travel & Tours
SB
Legend Vacation SB
AL-Hijjrah Vacation SB
Tai Moh Holidays SB
Sri America Travel Corp
(J) SB
AL Quds Travel SB
Alam Travel And Tours
SB
SPKG Tours SB
Borneo Exploration
Tours & Travel SB
First Classic Travel
Services SB
Eco-Coach & Tours (M)
SB
Mr. Rocky Kho Kwang Peow
Ms. Cynthia Tan Bee Sim (resigned on
16 January 2016)
En. Shazli Affuat Bin Ghazali
(appointed on 4 February 2016)
Tn. Hj. Mohd Azri Bin Abd. Razak
Ms. Amanda Yau Yee Pay
Ms. Kathryn Lee Hwee Ching
Tn. Hj. Wan Muhd Zamri Bin Wan
Salleh
En. Roslan Bin Idris
En. Burhanuddin Bin Ghazali
Mr. Chris Kon Kun Chiew
Mr. Robert Chong
Mr. Vergis Mathews A/L V.V Mathew
(appointed on 1 March 2016)
*VP Research & Technology was appointed by ExCo on 17 August 2015.
*VP Education & Training was appointed at the ExCo Meeting 16th January 2016.
*Kuala Lumpur Chapter Deputy Chairman was appointed at 3rd Kuala Lumpur Chapter Committee
Meeting held on 4th February 2016.
*ExCo Representative Penang was appointed on 1st March 2016.
*Kedah Chapter Chairman was appointed in accordance with the MATTA Constitution at the MC
Meeting on 23 February 2016.
6
MATTA EXECUTIVE COUNCIL TERM 2015 – 2017 (FROM 12TH JUNE 2015) – ATTENDANCE AT EXCO
MEETINGS IN 2015
POSITION
COMPANY
President
Beststar Travel
Centre SB
Deputy President
CAT Travel SB
Honorary
Secretary General
Honorary
Treasurer
VP Inbound
Urban Rhythms
Tours Adventures &
Travel SB
Mayflower Acme
Tours SB
Borneo Trails Tours
& Travel SB
REPRESENTED BY
Datuk Hj. Hamzah
Rahmat
En. Rohizam Bin Md
Yusoff
Mr. Nigel Wong
Chun Teim
Datin Josephhine
Low Suet Moi
Datuk Tan Kok
Liang
Mr. Mita Lim Swee
Kok
Pn. Zarinah Bte
Hashim
12/6
11/9
12/9
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
VP Outbound
ICE Holidays SB
VP Ticketing
Tumpuan Vacation
SB
VP Ground
Transportation
Dayangti Transport
& Tours SB
Mr. Jaya Kumar
A/L S.Sannadurai
P
P
P
P2P Worldwide
Vacation (M) SB
En. Mohd Huzainy
Bin Zalani Bongsu
A
N/A
N/A
N/A
P
P
P
A
A
P
P
P
P
P
P
A
P
P
P
P
P
P
P
P
P
P
P
P
P
P
A
A
A
P
P
P
P
A
A
VP Research &
Technology
VP Education &
Training
Bumiputera
Representative
Bumiputera
Representative
Bumiputera
Representative
Lagisatu Travel SB
Interleisure &
Event Management
SB
PD Travel & Tours
SB
Falcon Travel &
Tours SB
Sharifah Nor Travel
& Tours SB
Kedah / Perlis
Chapter Chairman
Perak Chapter
Chairman
Selangor Chapter
Chairman
ASL Travel Network
SB
Keris Travel & Tour
SB
Triways Travel
Centre (M) SB
KL Chapter
Chairman
Skyzone Tours And
Travel SB
KL Deputy Chapter
Chairman
Negeri Sembilan
Chapter Chairman
Roystar Travel &
Tours SB
AL-Hijjrah Vacation
SB
Melaka Chapter
Chairman
Tai Moh Holidays
SB
En. Mohammad
Faeez Bin
Mohammad
Fadhlilah
(appointed on 17
August 2015)
En. Mohd
Syahirpaul Redzuan
Bin Musa
Dato’ Hj Yaacob
Bin Hj Hussin
En. Shahrulnezam
Mohd Daud
Cik Sharifah
Norjulishima Binti
Syed Rohani
En. Ahmad Pishol
Bin Hj Ishak
Mr. Chooi Swee
Poh
Tn. Hj. Mohd Akil
Bin Mohd Yusof
Mr. Rocky Kho
Kwang Peow
Ms. Cynthia Tan
Bee Sim
Tn. Hj. Mohd Azri
Bin Abd. Razak
Ms. Amanda Yau
Yee Pay
7
Johor Chapter
Chairman
Sri America Travel
Corp (J) SB
Kelantan Chapter
Chairman
AL Quds Travel SB
Alam Travel And
Tours SB
Terengganu
Chapter Chairman
Pahang Chapter
Chairman
Sarawak Chapter
Chairman
Sabah / Labuan
Chapter Chairman
Ex - Officio
SPKG Tours SB
Borneo Exploration
Tours & Travel SB
First Classic Travel
Services SB
Ministry of Tourism
& Culture Malaysia
Ms. Kathryn Lee
Hwee Ching
P
P
P
Tn. Hj. Wan Muhd
Zamri Bin Wan
Salleh
A
A
A
En. Roslan Bin Idris
P
P
P
P
P
P
P
P
P
P
P
P
P
P
P
En. Burhanuddin
Bin Ghazali
Mr. Chris Kon Kun
Chiew
Mr. Robert Chong
Pn. Nor Yahati
Binti Awang
** VP Research & Technology appointed by ExCo on 17 August 2015.
**VP Education & Training appointed at the ExCo Meeting 16 th January 2016.
** Melaka Chapter – sent Representative
** Kelantan Chapter – sent Representative
** Kuala Lumpur Deputy Chapter Chairman – sent Representative
8
MANAGEMENT COMMITTEE TERM 2015 - 2017
(as at 8th April 2016)
POSITION
COMPANY
REPRESENTED BY
President
Deputy President
Beststar Travel Centre SB
CAT Travel SB
Urban Rhythms Tours
Adventures & Travel SB
En. Rohizam Bin Md Yusoff
Honorary Secretary General
Honorary Treasurer
Mayflower Acme Tours SB
VP Outbound
Borneo Trails Tours &
Travel SB
ICE Holidays SB
VP Ticketing
Tumpuan Vacation SB
VP Ground Transportation
Dayangti Transport & Tours
SB
VP Inbound
P2P Worldwide Vacation (M)
SB
VP Research & Technology
Lagisatu Travel SB
VP Education & Training
Interleisure & Event
Management SB
Roystar Travel & Tours SB
Mr. Nigel Wong Chun Teim
Datin Josephhine Low Suet
Moi
Datuk Tan Kok Liang
Pn. Zarinah Bte Hashim
Mr. Jaya Kumar A/L
S.Sannadurai
En. Mohd Huzainy Bin Zalani
Bongsu (resigned on 7
August 2015)
En. Mohammad Faeez Bin
Mohammad Fadhlilah
(appointed on 17 August
2015)
En. Mohd Syahirpaul
Redzuan Bin Musa (served
from 23 May 2015 till 20
October 2015)
Ms. Cynthia Tan Bee Sim
(appointed on 16 January
2016)
** VP Research & Technology appointed by ExCo on 17th August 2015.
**VP Education & Training appointed at ExCo Meeting 16th January 2016.
9
MANAGEMENT COMMITTEE TERM 2015 – 2017 MEETINGS (FROM 30TH JUNE 2015) – ATTENDANCE AT MC
MEETING IN 2015
POSITION
President
Deputy President
Honorary Secretary
General
Honorary Treasurer
VP Inbound
VP Outbound
VP Ticketing
VP Ground
Transportation
VP Research &
Technology
VP Education &
Training
COMPANY
Beststar
Travel
Centre SB
CAT Travel
SB
Urban
Rhythms
Tours
Adventures
& Travel SB
Mayflower
Acme Tours
SB
Borneo
Trails Tours
& Travel SB
ICE Holidays
SB
Tumpuan
Vacation SB
Dayangti
Transport &
Tours SB
P2P
Worldwide
Vacation (M)
SB
Lagisatu
Travel SB
Interleisure
& Event
Management
SB
REPRESENTED BY
30/06
28/07
20/10
17/11
23/12
Datuk Hamzah Rahmat
P
P
P
P
P
En. Rohizam Bin Md
Yusoff
P
P
P
P
A
Mr. Nigel Wong Chun
Teim
P
P
P
P
P
Datin Josephhine Low
Suet Moi
A
P
P
A
P
Datuk Tan Kok Liang
P
P
A
P
P
P
A
P
P
A
Pn. Zarinah Bte
Hashim
P
P
P
P
P
P
P
P
A
P
A
A
N/A
N/A
N/A
N/A
N/A
A
P
A
P
A
A
A
A
Mr. Jaya Kumar A/L
S.Sannadurai
En. Mohd Huzainy Bin
Zalani Bongsu
(resigned on 7 August
2015)
En. Mohammad Faeez
Bin Mohammad
Fadhillah (appointed
on 17 August 2015)
En. Mohd Syahirpaul
Redzuan Bin Musa
(served from 23 May
2015 till 20 October
2015)
**VP Research & Technology appointed by ExCo on 17 August 2015
BY INVITATION
POSITION
COMPANY
Bumiputera
Representative
PD Travel &
Tours SB
Bumiputera
Representative
Bumiputera
Representative
Falcon
Travel &
Tours SB
Sharifah Nor
Travel &
Tours SB
REPRESENTED BY
30/06
28/07
20/10
17/10
23/12
Dato Hj Yaacob
Bin Hj Hussin
P
P
P
P
P
En. Shahrulnezam
Mohd Daud
P
P
P
P
P
Cik Sharifah
Norjulishima Binti
Syed Rohani
A
P
P
A
P
10
MATTA HEADQUARTERS :
No
Staff Name
Position
CHIEF EXECUTIVE OFFICER’S OFFICE
1
Phua Tai Neng
Chief Executive Officer (CEO)
2
Mustapha Kamal Bin Mohamed Anwar
General Manager
3
Stacy Bt Podokon
Executive
4
Maha Lechimi a/p Anamalay
Senior Executive
5
Chan Yet Sang
Liaison Manager
HR & ADMIN DEPARTMENT
1
Nur Rasyidah Binti Mohd. Yusof
Admin Executive
2
Nooraini Binti Mohd Zaid
Receptionist cum Admin Assistant
3
Mohd Redzuan Bin Ahmad Shaibi
Despatch Cum Admin
4
Alagi A/P Subramaniam
Cleaner
ACCOUNTS DEPARTMENT
1
Zoe Lim Chee Huey
Finance Manager
2
Stephanie Liew Nyuk Foon
Senior Accounts Executive
3
Aizat Bin Arshad
Accounts Executive
4
Hanis Syakirah Bte Md Nor
Accounts Executive
5
Nur Fatin Binti Sobri
Accounts Executive
6
Nur Hamizah Binti Zakaria
Accounts Executive
7
Cherry Su Yee Hui
Accounts Executive
8
Nor Azira Binti Abdul Rashid
Accounts Assistant
INDUSTRY SERVICES DEPARTMENT
1
Bharathi Naidoo
Industry Services Manager
2
Nurashikin Bt Abdul Halim
Industry Services Senior Executive
3
Ike Afnifa Binti Hambali
Senior Executive
EVENTS DEPARTMENT
1
Maziah Binti Mihat
Head of Events
2
Ummi Haslinda Binti Mohd Rosli
Head ,Industry Events
3
Khadijah Salamah Binti Ibrahim
Events Executive
4
Nur Athirah Binti Kamarudin
Events Executive
MEMBERSHIP DEPARTMENT
1
Zuraina Binti Abdullah Puzi
Membership Assistant
2
Nor Atiqah Binti Abdul Aziz
Membership
IT & GRAPHIC DEPARTMENT
1
Muhammad Iszhar Bin Ismail
Graphic Designer
2
Nur Izzati Binti Mohd Yusof
IT Executive
COMMUNICATION & SUSTAINABILITY
1
Nur Ilani Binti Md Saleh
PR Comm Executive
MATTA ACADEMY
1
Dianah Daimel
Administrator
(As at 8th April 2016).
Total No. of Staff: 30 pax.
11
CHAPTERS’ REPORT 2015
MATTA KUALA LUMPUR CHAPTER
1.
KUALA LUMPUR CHAPTER COMMITTEE 2015-2017
Position
Chairman
Deputy Chairman
Member Company
Skyzone Tours & Travel Sdn Bhd
Legend Vacations Sdn Bhd
Honorary Secretary Mahola Travel & Tours Sdn Bhd
Honorary Treasurer Triways Travel Network (M) Sdn Bhd
Committee Member Stoneway Travel And Tours Sdn Bhd
Sahabat Konvoi Travel & Tours Sdn
Committee Member Bhd
Committee Member Hwajing Travel & Tours Sdn Bhd
Committee Member Ecoregion Holiday Sdn Bhd
Committee Member Mys Travel Sdn Bhd
Immediate Past
Chairman
Arthur Travel Sdn Bhd
2.
Khairulnor Binti Ayub
Cheong Ken Lee
Vengatesvararao A/L Malla
Naidu
Chong Seow Chi
Judy Cheah Wai Hing
Kuala Lumpur Chapter Committee Meetings:
Date
02/10/2015
3.
Representative
Rocky Kho Kwang Peow
Shazli Affuat Bin Ghazali
Intan Farhana Binti Dato’
Husin
Nek Zainab Binti Nek Hassan
Siow Jiok Kong
Meetings
Venue
th
20 KL Chapter Meeting MATTA KL CHAPTER
21ST KL Chapter Meeting MATTA KL CHAPTER
Key Activities:
Networking & Fellowships
In the spirit bringing together the members, the MATTA Kuala Lumpur
Chapter had managed to organize several activities for members
throughout the year. The Chapter also participated in several functions
and activities organized by other Associations as part of a fellowship and
alliances in promoting the development of the tourism industry.

Courtesy visit to Tourism UnIt DBKL on 30 September 2015.
12







Visit to the STAR Group with MATTA EXCO on 22 October 2015 at The
STAR Group office.
Courtesy visit to Tourism Selangor on 23 October 2015 at Shah Alam.
Cruise To Profit 1.0, Seminar & Workshop on 29 October 2015 at Pullman
KLCC.
Courtesy visit to the Associated Chinese Chambers of Commerce on 3
December 2015 at Wisma Chinese Champang, Ampang.
Dialogue Session with MOTAC Kuala Lumpur office 7 December 2015 at
Sunway Putra Mall.
Industry Talk & Networking Dinner with Tourism Malaysia Kuala Lumpur
office on 29 December 2015 at KL Friendscino Dart Club, The TREC,
Jalan Tun Razak.
HKTB-MATTA Kuala Lumpur Hong Kong FAM Trip on 24-27 January 2016 in
Hong Kong.
________________________________________________________________________
MATTA SELANGOR CHAPTER
1. SELANGOR CHAPTER COMMITTEE 2015-2017
Position
Member Company
Chairman
Triways Travel Networks Sdn Bhd
Deputy Chairman
Honorary Secretary
Honorary Treasurer
Committee Member
Committee Member
Committee
Member
MR Travel & Tours Sdn Bhd
Traverseasia Sdn Bhd
Mawar Holidays Sdn Bhd
TF Travis Holidays Sdn Bhd
Sunway Travel Sdn Bhd
Committee Member
Immediate Past
Chairman
Tourism Selangor Sdn Bhd
Al-Mukminin Travel & Tours Sdn
Bhd
Magna Bridge Travel & Tours Sdn
Bhd
Representative
Tn. Hj. Mohd Akil Bin Mohd
Yusof
Datuk Syed Abdul Rahman
Alhabshi
Mohd Faizul Bin Zainul Abidin
Mazlin Binti Mohammad
Catherine Tung Yoke Fung
Jeremiah Lim Hai Poh
Noorul Ashikin Binti Mohd Din
Mokhdzar Bin Abdullah
Datuk Hj Helmi Daud
2. Selangor Chapter Committee Meetings:
Date
Meetings
Venue
10 Jun 2015
Selangor Committee Meeting #1
Triways Travel
13
Centre,TTDI
3 Jul 2015
28 Aug 2015
24 Nov 2015
15 Dec 2015
Penang Room 1,Hotel
Marriot Putrajaya
Kelab Golf Seri
Selangor,Petaling
Jaya
Meeting Room 1,
SACC,Shah Alam
Perbadanan
Perpustakaan Awam
Selangor,Shah Alam
3. Key Activities
Agenda
Hong Kong
Muslim Product
by MATTA KL
Tourism
Networking Day
Siri ke-Empat
by BNM
Mesyuarat Jawa
tankuasa
Pegawai
Perhubungan
Pelancongan
Pbt, Pejabat
Daerah, Agensi
Kerajaan Dan
Swasta Negeri
Selangor
Bil.3/2015
MATTA Kedah
Langkawi B2B
Lawatan
Kunjungan
Hormat
Lawatan Ke
Sandakan,Sabah
Mesyuarat Jawa
tankuasa
Pegawai
Perhubungan
Date and Time
10 Aug 2015
10am -10pm
Venue
Hotel Park Royal
Jalan Bukit Bintang , KL
27 Aug 2015
2pm - 5pm
Muzium Bank Negara
Sri Kijang N.2 Jalan Dato’ Onn,KL
10 Sep 2015
10pm – 5pm
Bilik Mesyuarat Lekir, Kompleks 3C,
Jalan SS 13/3,
Subang Jaya Industrial Estate, 47500
Subang Jaya, Selangor.
Lawatan ke I-City Hotel dan Kawasan
Perkampungan Asli Subang Jaya
23 Oct–25 Oct
2015
30 Oct 2015
930am
–
1230pm
30 Oct 2015
Langkawi,Kedah
25 Nov 2015
930am – 530pm
Bilik Siantan, Tingkat 1, Bangunan
Lama,
Majlis Perbandaran Selayang
Persiaran 3, Baru Selayang, 68100 Batu
1.Tourism Selangor Sdn.Bhd.
2.Tourism Malaysia Selangor ( Lembaga
Penggalakan Pelancongan Negeri)
IBIS sytle Sandakan Waterfront
14
Pelancongan
Pbt, Pejabat
Daerah, Agensi
Kerajaan Dan
Swasta Negeri
Selangor
Bil.4/2015
Caves, Selangor.
Lawatan Tapak Muzium Orang Asli.
Lawatan Tapak Rock Climbing Selayang.
Mesyuarat
Penyelarasan
Bengkel
Selangor
Package 2016
1 Dec 2015
930am
1230pm
Majlis
Pelancaran
Mobile Apps
8 Dec 2015
930am – 530pm
Majlis
Perasmian
Muzium Balai
Bomba Kelang
Bengkel The
Selangor
package 2016
9 Dec 2015
1030am–
1230pm
9 Dec 2015
930am – 530pm
Ruang No.1
Jalan Ss 18/1,Subang Jaya bersama
TSSB.
MHTC Events
for Inbound
Agents
Pesta Muzik
Cempuling
25jam Tanpa
henti Anjuran
PADAT
9 Dec 2015
400pm – 700pm
Palace of the Golden Horses, Mines
19 Dec –
20 Dec 2015
1000am –
700pm
Homestay
Kampung Hj Dorani
Sabak Bernam
–
Pejabat Tourism Selangor Sdn.Bhd.
Majlis Perbandaran Kelang,
Lawatan ke Klang Heritage Walk
Bersama Dato Seri Nazri Azizi Menteri
Pelancongan dan Exco pelancangan
Selangor YB Elizabeth Wong Keat Ping
Muzium Balai Bomba Kelang
____________________________________________________________________________
MATTA NEGERI SEMBILAN CHAPTER
1.
NEGERI SEMBILAN CHAPTER COMMITTEE 2015-2017
Position
Chairman
Deputy Chairman
Member Company
Al-Hijjrah Vacation Sdn Bhd
Ifwat Trans Travel & Tours Sdn Bhd
Representative
Tn. Hj. Mohd Azri B. Abd.
Razak
Mohmod Rofik Bin Mohd
15
Honorary Secretary
Honorary Treasurer
Committee Member
Committee Member
2.
Laksana Sutera Travel & Tours Sdn Bhd
Wau Travel & Tours Sdn Bhd
Ali One Travel & Tours Sdn Bhd
Pan Pacific Travel & Tours Sdn Bhd
Negeri Sembilan Chapter Committee Meetings :
Date
6 May 2015
1 Jul 2015
Meetings
1st Chapter Committee Meeting
2015
2nd Chapter Committee Meeting
2015
1st Meeting Matta Fair 2015
14 Jul 2015
2nd Meeting Matta Fair 2015
27 Jul 2015
3rd Meeting Matta Fair 2015
5 Jul 2015
Post Mortem Meeting Matta Fair
2015
3rd Chapter Committee Meeting
2015
4th Chapter Committee Meeting
2015
2015
17 June 2015
28 Aug 2015
28 Oct 2015
8 Dec 2015
3.
Yusoff
Datin Rosnani Binti Ibrahim
Loo Ngan Fei
Mohd Ali Bin Hasbullah
Mukundan A/L Velayutham
Venue
Laksana Sutera Travel & Tours
Sdn Bhd Meeting Room
Laksana Sutera Travel &
Tours Sdn Bhd Meeting Room
Laksana Sutera Travel &
Tours Sdn Bhd Meeting Room
Key Activities :
3.1
Travel & Tours Enhancement Course (Ttec) On 14 March 2015 at Palm
Seremban Hotel.
3.2
Annual General Meeting on 14 March 2015 at Palm Seremban Hotel.
3.3
Lombok Travel Mart 2015 on 19-21 April 2015 at Indonesia.
3.4
Makan Malam Delegasi Sabah On 21 May 2015 At Palm Seremban
Hotel.
3.5
MATTA Fair Negeri Sembilan 2015 on 31 July to August 2015 at Mydin
Mall Seremban 2.
16
3.6
Jemputan Ke Majlis Ramah Mesra Bersama Pihak Berkuasa Pelancongan
Negeri Sembilan on 6 August 2015 at D’Tempat Country Club, Bandar Sri
Sendayan.
3.7
Port Dickson International Bike Fest Negeri Sembilan on 5, 6 & 7
September 2015 at Batu 14, Port Dickson.
3.8
Pelancaran Peta Fun Map On 7 September 2015 at Starfresh Agro Park,
Seremban.
3.9
Jemputan Lawatan Ke Tuanku Ja’afar Gallery on 5 November 2015 at
Gallery Tuanku Ja’afar.
3.10
Jemputan Majlis Penyerahan Peta Pelancongan Negeri Sembilan (Fun
Map) Peringkat Sekolah-Sekolah Negeri Sembilan on 11 November 2015 at
Agro Starfresh Park, Seremban.
3.11
Jemputan Sesi Knowledge Sharing Semasa Bengkel Penyediaan Pelan
Tindakan Dan Strategi Promosi & Pemasaran Sektor Pelancongan Negeri
Sembilan on 16 November 2015 At Klana Resort, Negeri Sembilan.
3.12
Majlis Jalinan Mesra Tourism Malaysia Negeri Sembilan Bersama Penggiat
Industri Pelancongan Dan Media Negeri Sembilan on 1 December 2015
Palm Seremban Hotel.
_____________________________________________________________________________
MATTA MELAKA CHAPTER
1.
MELAKA CHAPTER COMMITTEE 2015-2017
Position
Chairman
Deputy Chairman
Honorary Secretary
Honorary Treasurer
Committee
Committee
Committee
Committee
Member
Member
Member
Member
Member Company
Tai Moh Holidays Sdn Bhd
Cammy Travel & Tours Sdn Bhd
Masamas Travel & Tours Sdn Bhd
Lambang Saga Travel & Tours Sdn Bhd
ITT Travel & Tours Sdn Bhd
Kanayuky Travel Agency Sdn Bhd
Anda Travel & Tours Sdn Bhd
SSK Tours & Car Rental Sdn Bhd
Representative
Amanda Yau Yee Pay
Andy Toh Tee Yok
Tn. Hj. Mohamad Suandi Bin
Hj Sapuan
Gary Lim Siong Koon
Tn. Hj. Amiruddin Bin Hj
Ismail
Lee Chwee Yoke
Chia Wee Kang
Zohaime Mohamad Sori
17
2.
Melaka Chapter Committee Meetings :
Date
30.04.2015
27.05.2015
24.06.2015
30.07.2015
27.08.2015
12.11.2015
Meetings
(2013/2015)
(2015/2017)
(2015/2017)
(2015/2017)
(2015/2017)
(2015/2017)
Venue
112 1st Floor,Taman Asean,
Jalan Malim, 75250 Melaka
ECO Tree Hotel
3.
Key Activities:
3.1
FAM Trip to The Shore Oceanarium on 23 January 2015 at The Shore Shopping,
Pinggiran @ Sungai Melaka.
3.2
14th MATTA Melaka Chapter Annual General Meeting on 6 March 2015 at Eco
Tree Hotel, Melaka.
3.3
Melaka MITS MATTA Fair 2015 on 21-23 August 2015 at Hall C, Melaka
International Trade Centre.
3.4
Melaka MITS MATTA Fair Buyer Contest Prize giving ceremony Members Get
Together Hi-Tea on 8 September 2015 at The Pines Hotel, Melaka.
_________________________________________________________________________
MATTA JOHOR CHAPTER
1.
JOHOR CHAPTER COMMITTEE 2015-2017
Position
Chairman
Deputy Chairman
Honorary Secretary
Honorary Treasurer
Committee Member
Member Company
Sri America Travel Corp (J) Sdn Bhd
East Coast Adventure Travel & Tours
Sdn Bhd
Syarikat Masrina Travel Sdn Bhd
AD Travel Sdn Bhd
CK Vacation Sdn Bhd
Representative
Kathryn Lee Hwee Ching
Halizah Binti Mohamed Alip
Mohd Adam Bin Hj Jalil
Charlie Chia Lee Hin
Kenny Ngi Chin Soon
18
Committee Member
Committee Member
Committee Member
2.
Johor Chapter Committee Meetings :
Date
3.
Coral Tours & Limousine Services Sdn
Bhd
Steven Chung Teik Shin
Mega Top Holiday & Transport Sdn
Bhd
Wannie Chew Ai Nee
Staging Connections Events & Travel
Sdn Bhd
Ting Wui Ling
Meetings
Venue
12th February 2015
22nd April 2015
MATTA Johor Chapter Office
27th May 2015
22nd June 2015
17th August 2015
2nd November 2015
20th January 2015
Key Activities:
3.1
Travel & Tour Enhancement Course on 11 March 2015 at Grand
Hotel, Johor Bahru.
Paragon
3.2
GST Product Updated on 27 March 2015 at Grand Paragon Hotel,
Bahru.
Johor
3.3
Johor MATTA Fair on 10-12 April 2015 at EXPO @ Danga City Mall, Johor
Bahru.
3.4
Travel & Tour Enhancement Course on 10 June 2015 at Grand
Hotel, Johor Bahru.
3.5
Johor MATTA Fair on 1 & 2 August 2015 at The Summit, Batu Pahat,
Johor.
3.6
Johor MATTA Fair on 7-9 August 2015 at EXPO @ Danga City Mall, Johor
Bahru.
3.7
Nepal B2B Session on 21 August 2015 at Suria City Hotel, Johor Bahru.
3.8
MATTA Fair prize Presentation on 5 September 2015 at Granada
Johor Bahru.
Paragon
Hotel,
19
3.9
Travel & Tour Enhancement Course on 9 September 2015 at Granada
Hotel, Johor Bahru.
4.0
Courteous Malaysian Workshop on 23 September 2015 and Grand
Hotel, Johor Bahru.
4.1
First Aid & CPR Course on 6 October 2015 at New York Hotel, Johor
Bahru.
4.2
B2B Sarawak Product Update on 8 October 2015 at Grand Paragon Hotel,
Johor Bahru.
4.3
“Explore Johor” in Batam, Indonesia on 15 & 16 October 2015 at
Hotel, Johor Bahru.
4.4
MATTA Domestic Promotion B2B on 23-25 October 2015 at LADA
Concourse, Langkawi.
4.5
“Explore Johor” in Yogjakarta, Indonesia on 18-20 December 2015 at
Royal Ambarrukmo Hotel, Yogjakarta, Indonesia.
4.6
Reavel & Tour Enhancement Course on 9 December 2015 at Granada
Hotel, Johor Bahru.
Paragon
Harmoni
_______________________________________________________________________
MATTA PERAK CHAPTER
1.
PERAK CHAPTER COMMITTEE 2015-2017
Position
Chairman
Deputy Chairman
Honorary Secretary
Honorary Treasurer
Committee Member
Committee Member
Committee Member
Committee Member
Committee Member
Committee Member
Member Company
Keris Travel & Tours Sdn Bhd
Global Net Travel Sdn Bhd
Sri Maju Tours & Travel Sdn Bhd
Ipoh Overland Tours & Travel Sdn
Bhd
Deluxe Tours (Perak) Sdn Bhd
First Travel & Tours Sdn Bhd
Ease Tour & Travel Sdn Bhd
Homes Travel & Tours Sdn Bhd
MT Vacation & Tours (M) Sdn Bhd
Suvensa Travel & Tours Sdn Bhd
Committee Member
Aidil Travel & Tours Sdn Bhd
Representative
Chooi Swee Poh
Yu Ken
Wendy Shin
David Chong
Kitty Chong
Jerry Chan
Woo Phun Min
Cheng Mun Yeu
Khoo Yat Wan
Sugoomahran A/L Krishnan
Mohamad Hisam Bin Mohamd
Yusof
20
2.
Perak Chapter Committee Meetings :
Date
12 March 2015
23 March 2015
15 June 2015
26 June 2015
28 July 2015
13 August 2015
30 October 2015
14 December 2015
3.
Venue
Perak Chapter Secretariat
Office
Office
Office
Office
Office
Office
Office
Office
Key Activities:
3.1
4.
Meetings
15 Chapter Meeting for
Term(2013/2015)
16th Chapter Meeting for Term
(2013/2015)
1st Chapter Meeting for Term
(2015/2017)
2nd Chapter Meeting for Term
(2015/2017)
3rd Chapter Meeting for Term
(2015/2017)
(2015/2017)
(2015/2017)
(2015/2017)
th
19th MATTA Perak Travel Fair on 13-15 March 2015 at Ipoh Parade,
Ipoh.
Other Activities
4.1 Majlis Malaysia Year of Festival 2015 Peringkat Negeri Perak Darul
Ridzuan on 25 February 2015 at Hotel Excelsior, Ipoh.
4.2 Joint Tourism Consultative Council Meeting on 17 March 2015 at Impiana
Hotel, Ipoh.
4.3 MATTA Perak Chapter Appreciation Dinner on 22 March 2015 at Hotel
Excelsior, Ipoh.
4.4 Round Tabel Discussion Towards A Productive Collaboration in
Health Tourism on 22 March 2015 at Syuen Hotel, Ipoh.
4.5 Taklimat Cukai Barangan dan Perkhidmatan (GST) kepada pengusaha
pengembaraan di negeri Perak Darul Ridzuan on 26 March 2015 at
Hotel Excelsior, Ipoh.
21
4.6 Majlis penyampaian hadiah Peraduan Destinasi Menarik Perak dan
Pertandingan Forografi on 26 April 2015 at Grand Ballromm Clearwater
Golf Resort, Batu Gajah, Perak.
4.7 Majlis sambutan “Tiger Airs Inaugural flight Singpaore-Ipoh” bagi
penerbangan pertama ke negeri Perak Darul Ridzuan on 29 May 2015 at
Lapangan Terbang Sultan Azlan Shah, Ipoh.
4.8
Mesyuarat Perlaksanaan Sukan Muhibbah (Goodwill Games) Malaysia –
Thailand Ke-9 bagi tahun bil. 2/2015 on 29 June 2015 at Pejabat
Kementerian Pelancongan dan Kebudayaan Malaysia Negeri Perak.
4.9
Majlis Riang Ria Aidilfitri YB Menteri Pelancongan dan Kebudayaan
Malaysia merangkap Ahli Parlimen Padang Rengas bersama Penggiat
Industri Pelancongan dan Kebudayaan on 26 July 2015 at MRSM Kuala
Kangsar.
5.0
Jemputan ke Majlis Rumah Terbuka Aidilfitri Pejabat Kementerian
Pelancongan dan Kebudayaan Malaysia Negeri perak bersama Lembaga
Penggalakan Pelancongan Malaysia (Tourism Malaysia) Negeri Perak on 4
August 2015 at Pejabat Kemeterian Pelancongan dan Kebudayaan Negeri
Perak.
5.1 Jemputan Jom Makan Durian on 9 August 2015 at My Kandu Resort, Gopeng.
5.2
1st National and Chapters’ Hon. Treasurer and Hon. Secretary Meeting
Term 2015/2017 on 11 August 2015 at PWTC, Kuala Lumpur.
5.3
MATTA hari Raya Open House on 12 August 2015 at PWTC, Kuala
Lumpur.
5.4
Pelancaran Pejabat Baru Tourism perak & Sambutan Aidilfitri 2015 on 13
August 2015 at pejabat Tourism Perak Management Berhad
5.5
Jemputan ke Majlis Penyampaian Hadiah Sukan Muhibah Malaysia – Thailand
2015 on 14 August 2015 at Hotel Syuen, Ipoh.
5.6
Majlis Perasmian Pameran Seni dan Warisan di Muzium Darul Ridzuan, Ipoh
on 22 August 2015 at Muzium Darul Ridzuan, Ipoh.
5.7
Bengkel bagi membincangkan Cadangan Pembangunan Kapal Korek di
Tanjung Tualang on 9&10 September 2015 at Hotel Casuarina @ Meru,
Ipoh.
5.8
Brainstorming Session : To Promote Domestic and Inbound Tourism on 17
September 2015 at Dewan Perniagaan dan Prindustrian China, Perak.
22
5.9 Jemputan Majlis Makan Malam Untuk “Medan FAM Trip” on 21 September
2015 at Casuarina @ Meru, Ipoh.
6.0
Jemputan Ke Sesi Perbincangan Mengenai Pemberian Insentif Kepada
Ajensi/Pemandu Pelancung Yang Membawa Masuk Pelancong Ke Pusat
Eko-Pelajaran Hutan Paya Lau Matang, Kuala Sepetang on 29 September
2015 at Jabatan Perhutanan Negeri Perak, Ipoh.
6.1
Perasmian Majlis Pelancaran Program Pelancongan Bersama Komuniti
Dan Pusat Penerangan Pelancongan Ipoh on 7 October 2015 at Banguna UTC
Perak.
6.2
Perbincangan Pelarasan Program Pelancongan Bersama Komuniti Dan
Pusat Penerangan Pelancongan Ipoh on 16 October 2015 at Jabatan
Pembangunan Masyarakat, Ipoh.
6.3 Jemputan Untuk Mengadakan Booth Pameran Sempena Majlis Pelancaran
Program Pelancungan Bersama Komuniti Dan Pusat Perasmian Pusat
Peneragan Pelancungan Ipoh on 18 October 2015 at Padang Ipoh.
6.4
Jemputan Ke Malam Anugerah Pelancongan Negeri Perak Darul Ridzuan
2015 on 13 November 2015 at Hotel Kinta Riverfront, Ipoh.
6.5 Acara Malam Kemuncak Festival Puisi Dan Lagu Rakyat Antarabangsa
Pangkor (Pulara) Ke-6 Tahun 2015 on 5 December 2015 at Pulau Pangkor.
6.6 Jemputan Ke Bengkel Perak Strategic Action Plan 2016-2020 on 7
December 2015 at Syuen Hotel, Ipoh.
6.7 An Invitation to A Round Table Discussion In Conjunction With Visit Perak
To Perak Year 2017 Campaign on 8 December 2015 at Tower Regency Hotel,
Ipoh.
________________________________________________________________________
MATTA PAHANG CHAPTER
1. PAHANG CHAPTER COMMITTEE 2015-2017
Position
Chairman
Deputy Chairman
Honorary Secretary
Member Company
SPKG Tours Sdn Bhd
TDK Travel & Tours Sdn Bhd
Travel Three Sixty Degrees Sdn
Bhd
Representative
Burhanuddin Bin Ghazali
Mohd Raffe Bin Husin
Syed Hood Bin Syed Zain
23
Honorary Treasurer
Committee Member
Committee Member
JAZ Holiday Service Sdn Bhd
Sing Lim Travel & Tours Sdn Bhd
East Coast Holidays Sdn Bhd
Jazmawar Binti Jaafar
Steven Lim
Adek Bin Hussin
2. Pahang Chapter Committee Meetings :
Date
Meeting
Venue
21 SEPT 2015
Meeting MATTA Pahang Committee
Pej. Tourism Malaysia Pahang
09 DEC 2015
Meeting MATTA Pahang Committee
Pej. Tourism Malaysia Pahang
3. Key Activities :
3.1
Promosi Pahang Di Milano EXPO, Italy on 12 October 2015.
3.2
Program B2b Langkawi on 24 October 2015 at Langkawi, Kedah.
3.3
Mesyuarat Penyelarasan Kalendar Acara Pelancongan Pahang 2016/17 on 18
December 2015
3.4
Acara IATA BSP Reports – Briefing And Update on 21 December 2015 At
City Times Hotel, Kuantan, Pahang.
_________________________________________________________________________
MATTA TERENGGANU CHAPTER ANNUAL REPORT 2015
1. TERENGGANU CHAPTER COMMITTEE 2015-2017
Position
Member Company
Chairman
Alam Travel & Tours Sdn Bhd
Deputy Chairman
HK Fly Travel & Tours Sdn Bhd
Honorary Secretary
Whe Mumtaz Travel & Tours Sdn Bhd
Honorary Treasurer
Kokitab Travel & Tours Sdn Bhd
Committee Member
Dyg Travel & Tours Sdn Bhd
Committee Member
Hsin Tai Travel & Tours Sdn Bhd
Committee Member
RNR Budget Holiday Sdn Bhd
Committee Member
Imtiyaz Travel & Tours Sdn Bhd
Immediate Past
Heritage One Stop Travel & Tours
Chairman
Sdn Bhd
Representative
Roslan Bin Idris
Hassan Bin Mohd Noor
Wan Hamidi Bin Wan Embong
Wan Roziah Binti Wan Ahamad
Mohd Zulkefli Bin Salleh
Lim Wen Jye
Roslan Bin Che Rose
Ahmad Bukhori Bin Ghazali
Wan Supian Bin Dato' Wan Ishak
24
2.
Bil
Terengganu Chapter Committee Meeting
Tarikh
Perjumpaan
17 Jun 2015
15 Sept 2015
1.
2.
3.
Tempat Perjumpaan
Restoran Maidah, Jalan Kamaruddin, Kuala
Terengganu
Pejabat
WHE Mumtaz Travel & Tours Sdn.
Bhd.
Bil
Kehadiran
5
5
Key Activities:
3.1
3.2
Met Pengarah MOTAC Negeri Terengganu at Permai Hotel on 29
November 2015.
Assist PROGRAM PESONA TERENGGANU at Dataran Merdeka on 29
October until 2 November 2015.
_________________________________________________________________________
MATTA KELANTAN CHAPTER
1.
KELANTAN CHAPTER COMMITTEE 2015-2017
Position
Member Company
Chairman
Deputy Chairman
Honorary Secretary
Honorary Treasurer
Committee Member
Committee Member
Committee Member
Committee Member
Al Quds Travel Sdn Bhd
Tour Event Network Sdn Bhd
Flora Place Travel & Tours Sdn Bhd
PK Ecoresort Sdn Bhd
Doremi Travel & Tours Sdn Bhd
Naza Travel & Tours Sdn Bhd
Syarikat Pelancongan Yaskin Sdn Bhd
H N H Tours Sdn Bhd
Committee Member
Committee Member
ANF Murni Travel & Tours Sdn Bhd
UMBKV Travel & Services Sdn Bhd
2.
No.
1
2.
3.
4
Representative
Tn. Hj. Wan Muhd Zamri Bin
Wan Salleh
Ahmad Farouk Bin Zawawi
Tew Khak Hiang
Maimun Binti Mohd Hussain
Rosdi Bin Ibrahim
Tuan Naza Bin Tuan Man
Mohd Zuhairi Bin Mustafa
Kamarul Hafiz Bin Muhamed
Abdul Aziz Bin Haji Ab
Rahman
Mohd Iskandar Bin Hassan
Kelantan Chapter Committee Meetings
Date
18 April
7 July
18 August
24 August
Particular
Committee
Committee
Committee
Committee
Meeting
Meeting
Meeting
Meeting
Venue
Meeting Hall,
Meeting Hall,
Meeting Hall,
Meeting Hall,
Al-Quds Travel
Al-Quds Travel
Al-Quds Travel
Al-Quds Travel
25
5
6
7
7 September
17 September
19 October
3.
Committee Meeting
Committee Meeting
Committee Meeting
Meeting Hall, Al-Quds Travel
Key Activities:
NO DATE
ACTIVITIES
VENUE
1
2
19 Apr
30 July
AGM-MATTA KELANTAN CHAPTER
HI-TEA DAN MAJLIS RAMAH
MESRA AIDILFITRI BERSAMA
TOURISM MALAYSIA KELANTAN
2015
Hotel Perdana
GRAND RIVER VIEW HOTEL, KOTA
BHARU
3
2-Aug
JAMUAN AIDILFITRI 2015
PUSAT PENERANGAN
PELANCONGAN NEGERI KELANTAN
4
1-3 Oct
KELANTAN MATTA FAIR
KB MALL KOTA BHARU
5
6-Oct
MESYUARAT JAWATANKUASA
INDUK SAMBUTAN TAHUN
MELAWAT KELANTAN 2016
SUK
6
13-Oct
KUNJUNGAN HORMAT KE
PEJABAT TOURIAM MALAYSIA
KELANTAN
PEJABAT KEMENTERIAN
PELANCONGAN DAN
KEBUDAYAAN NEGERI KELANTAN
7
23-25 Oct
MATTA DOMESTIC PROMOTION
B2B MART,LANGKAWI KEDAH
LANGKAWI
8
27-29 Oct
INAUGURAL FLIGHT KOTA BHARU
– LANGKAWI
LANGKAWI
9
6-Dec
PROGRAM SESI ENGAGEMENT
SESSION DENGAN PENGIAT
INDUSTRI PELANCONGAN MATTA
HOTEL PERDANA KOTA BHARU
10
17-Dec
DISCOVER KEDAH
HOLIDAY VILA KOTA BHARU
26
MATTA KEDAH/PERLIS CHAPTER
1.
KEDAH CHAPTER COMMITTEE 2015-2017
Position
Chairman
Deputy Chairman
Honorary Secretary
Honorary Treasurer
Committee Member
Committee Member
Member Company
Tiara Holiday Sdn Bhd
Budiman Travel & Tours Sdn Bhd
Envomarine Travel & Tours Sdn Bhd
Honey Zone Holidays & Innovation Sdn
Bhd
Arisz Travel & Tours Sdn Bhd
Aisar Travel & Tours Sdn Bhd
Committee Member Pak Lang Holidays Sdn Bhd
Committee Member Fantasia Travel & Tours Sdn Bhd
Committee Member Rojam New Adventure Holiday Sdn Bhd
Immediate Past
Chairman
ASL Travel Network Sdn Bhd
(New Committee as at 2 March 2016)
2.
Representative
Abdul Rashid Bin Hashim
Che Mat Dzaher Bin Ahmad
Rohaiza Binti Hamzah
Hanishah Binti Hasan
Mohd Asri Bin Yatim
Asri Bin Md Salleh
Mohamad Shahbudin Bin
Mansor
Lim Seong Khoon
Azizan Bin Zainon
Pishol Hj. Ishak
Kedah Chapter Committee Meetings :
Date
Meetings
13/01/2015
12th Kedah Chapter Committee Meeting
26/01/2015
Kedah Chapter Office
30/03/2015
21/06/2015
1st Kedah/Perlis Chapter Committee
Meeting
2nd Kedah/Perlis Chapter Committee
Meeting
Special Meeting with Honorary Secretary
General
3rd Kedah/Perlis Chapter Committee
Meeting
4th Kedah/Perlis Chapter Committee
Meeting
Special Meeting Head Quarters Meets
Kedah/Perlis Committee Members
5th Kedah/Perlis Chapter Committee
Meeting
Kedah/Perlis
Office
Kedah/Perlis
Office
Kedah/Perlis
Office
Kedah/Perlis
Office
Kedah/Perlis
Office
Kedah/Perlis
Office
Kedah/Perlis
Office
03/08/2015
05/08/2015
01/09/2015
09/09/2015
23/10/2015
13/11/2015
Venue
Chapter
Chapter
Chapter
Chapter
Chapter
Chapter
Chapter
27
3.
Key Activities:
3.1
Special Meeting with Tourism Malaysia Kedah on 17 August 2015 at
Kedah/Perlis Chapter Office.
3.2
Special Meeting with CEO of Langkawi Development Authority
(LADA), Tan Sri Khalid Bin Ramli on 18 August 2015 at LADA.
3.3
Special Meeting with S.P.A.D on 20 August 2015 at Kedah/Perlis Chapter
Office.
3.4
1st MATTA Kedah/Perlis Members Meeting on 20 August 2015 at
3.5
Special Meeting with OCPD Langkawi on 2 September 2015 at Police
District office.
3.6
Discussion on Foreigner Driving License Issues by JPJ Langkawi on 13
September 2015 at JPJ Office.
3.7
Special Meeting with MOTAC Kedah on 12 October 2015 at MATTA
3.8
2nd MATTA Kedah/Perlis Members Meeting on 15 October 2015 at
3.9
3rd MATTA Kedah/Perlis Members Meeting on 2 December 2015 at
3.10
2nd Special Meeting with OCPD Langkawi on 3 December 2015 at
___________________________________________________________________
MATTA SABAH CHAPTER
1.
SABAH CHAPTER COMMITTEE 2015-2017
Position
Chairman
Deputy Chairman
Honorary Secretary
Honorary Treasurer
Committee Member
Committee Member
Member Company
First Classic Travel Services Sdn Bhd
Tabin Wildlife Holidays Sdn Bhd
Sensational Holidays (B) Sdn Bhd
Masenang Tours & Travel Sdn Bhd
Good Earth Travel & Tours Sdn Bhd
Tropical Holidays Paradise Tours &
Representative
Robert Chong
Lawrence Chin Choon Leong
Christina Kong
Chin Ka Vun
Catherine Soon
Lee Mei Yee
28
Travel Sdn Bhd
2.
Sabah Chapter Committee Meetings :
Date
Meetings
Venue
5/6/2015
Committee Meeting
MATTA Sabah Secretariat
15/8/2015
Committee Meeting
26/9/2015
Committee Meeting
19/12/2015
Committee Meeting
3.
Key Activities:
3.1
MATTA Sabah Chapter Annual General Meeting on 21 March 2015 at
Gaya Centre Hotel, Kota Kinabalu.
3.2
MATTA National B2B Session on 22 May 2015 at Berjaya Times Square,
Kuala Lumpur.
3.3
Courtesy Visit to Police Chief, IPD Kota Kinabalu on 18 June 2015.
3.4
MATTA National 40th Annual General Meeting on 23 May 2015 at Berjaya
Times Square Hotel, Kuala Lumpur.
3.5
MATTA Fair Sabah 2015 on 3-5 July 2015 at Suria Sabah Shopping Mall,
Kota Kinabalu.
3.6
Travel & Tour Enhancement Course (TTEC) on 6 March 2015, 15 June
2015,11 September 2015 & 27 November 2015 at Hyatt Kinabalu.
3.7
First Aid & CPR Course on 13 September 2015 at Hotel Shangri-La, Kota
Kinabalu.
3.8
MATTA Domestic Promotion B2B Mart on 23-25 October 2015 at
Langkawi, Kedah.
3.9
Visit to Sabah Forestry Department, Sandakan on 7 December 2015 at
Sabah Forest Department HQ Sandakan.
3.10
Visit to ESSCOM HQ, Lahad Datu on 10 December 2015 at ESSCOM HQ
Lahad Datu.
29
4.
Other Activities
4.1
Chinese New Year Open House on 27 February 2015 at Gaya Centre
Hotel, Kota Kinabalu.
4.2
Johor Destination Trip on 7-9 April 2015 at Mutiara Johor Hotel, Johor
Bahru.
4.3
MOU Signing Ceremony With Cosmopoint College of Technology on 16
April 2015 at Magellan Sutera, Kota Kinabalu.
4.4
Visit To Malacca & Negeri Sembilan on 21 May 2015 at Malacca &
Seremban.
4.5
Round Table Dialogue with YB Datuk Masidi Hj Manjun on 19 October
2015 at Shangrila Tanjung Aru, Kota Kinabalu.
_______________________________________________________________________________________________________
MATTA SARAWAK CHAPTER
1.
SARAWAK CHAPTER COMMITTEE 2015-2017
Position
Chairman
Deputy Chairman
Honorary Secretary
Honorary Treasurer
Committee Member
Committee Member
Committee Member
Committee Member
Bintulu
Committee Member
Miri
Committee Member
Sibu
Immediate Past
Chairman
Member Company
Borneo Exploration Tours & Travel Sdn
Bhd
Orient Holidays Sdn Bhd
Ecogreen Holidays Sdn Bhd
The Sarawak Steamship Company Berhad
Ibanika Tours & Travel Sdn Bhd
Puncak Borneo Travel & Tours Sdn Bhd
Tanahmas Travel & Trading Sdn Bhd
Bintulu Oversea Travel Services (1987)
Sdn Bhd
Representative
Chris Kon Kun Chiew
Nelson Lai Eng Jin
Bulan Liau
Chai Foh Chin
Lina Tsen Pei Tsin
Sonia Anak Todeng
Lee Eng Hean
Brighton Travel & Tour Sdn Bhd
Wilson Chiam Tak Chee
Metropolitan Travel Service Sdn Bhd
Micheal Wong Ngee Khih
Inter-Continental Travel Centre Sdn Bhd
Dyg Azizah Abg Hj Zaidan
Johnny Pang Leong Ming
30
2.
Sarawak Chapter Committee Meetings:
Date
21 March 2015
19 June 2015
9 September 2015
9 December 2015
3.
4.
Meetings
8th Chapter Meeting
1st Chapter Meeting (New Bearer)
2nd Chapter Meeting (New Bearer)
3rd Chapter Meeting (New Bearer)
MATTA
MATTA
MATTA
MATTA
Venue
Sarawak
Sarawak Chapter
Sarawak Chapter
Sarawak Chapter
Key Activities:
3.1
2nd GST Seminar organized by MATTA on 22-23 January 2015 at
Grand Continental Hotel, Kuching.
3.2
6th MATTA Travel Fair 2015 on 13-15 March 2015 at Main Promotion
hall, Boulevard Shopping Mall, Kuching.
3.3
20th Annual General Meeting 2015 on 28 march 2015 at Harbour View
Hotel, Kuching.
3.4
3rd GST Seminar organized by MATTA on 30 march 2015 at Grand
Continental Hotel, Kuching.
3.5
Donation Drive to Ng. Ukom Longhouse, Lubok Antu on 21 August
2015.
3.6
7th MATTA Travel Fair 2015 on 4-6 September 2015 at Main
promotion hall, Boulevard Shopping Mall, Kuching.
3.7
4th GST Seminar organized by MATTA on 14 September 2015 at grand
Continental Hotel, Kuching.
3.8
Cuti-Cuti Malaysia Dekat Je Sarawak : Product Update & B2B Session
on 8-9 October 2015 at Grand Paragon Hotel, Johor Bahru.
3.9
MATTA First Aid And CPR Course on 23 November 2015 at Aroma
Café, Jalan Tabuan, Kuching.
Others
4.1
Cuti-Cuti Malaysia dekat Je Sarawak
MATTA Sarawak Chapter in collaboration with Sarawak Tourism
Board comes up with new packages of Sarawak: Cuti-Cuti
Malaysia Dekat Je Sarawak.
31
MATTA Sarawak Chapter has planned this roadshow to
promote States of Sarawak which shall cover Kuching, Sibu,
Bintulu and Miri in West Malaysia.
MATTA Sarawak Chapter with the support of Sarawak
Tourism Board is organizing this roadshow in order:
i.
To create better networking between Sarawak members
and west Malaysia members.
ii. To encourage direct interaction between Sarawak
members and potential buyers in west Malaysia.
iii. To give opportunities for potential inbound members in
west Malaysia to sell Sarawak as one of their products.
iv. New product updates.
32
FINANCIAL 2015
REPORT OF THE FINANCE COMMITTE FOR THE YEAR 2015
The Finance Committee members for the Term 2015-2017 are:
Company
Representative
1. Mayflower Acme Tours Sdn Bhd
Datin Josephhine Low Suet Moi
Chairman
2. Urban Rhythms Tours Adventures &
Travel Sdn Bhd
Nigel Wong Chun Teim
3. PST Travel Services Sdn Bhd
Dato’ Ngiam Foon
4. Sunway Travel Sdn Bhd
Jeremiah Lim
5. Mawar Holidays Sdn Bhd
Mazlin Binti Mohamad
1)
Finance Committee Meetings 2015/2017
Date
1.1)
1st Meeting
11 Aug 2015
1.2)
1.3)
2nd Meeting
3rd Meeting
4 Nov 2015
5 Apr 2016
2)
2.1)
National & Chapters’ Hon. Treasurers 2015/2017
Date
1st Meeting
POSITION
Chairman
Committee
Committee
Committee
Committee
COMPANY
Mayflower Acme
Tours SB
Urban Rhythms
Tours Adventures
& Travel SB
PST Travel
Services Sdn Bhd
Sunway Travel
Sdn Bhd
Mawar Holidays
Sdn Bhd
11 Aug 2015
REPRESENTED BY
11/08
4/11
Datin Josephhine Low
Suet Moi
P
P
Nigel Wong Chun Teim
P
P
Dato’ Ngiam Foon
P
P
Jeremiah Lim
P
P
Mazlin Binti Mohamad
P
P
33
Financial Performance
In tandem with the increase in membership from 3,087 members in 2014 to 3,145 members
in 2015, the total entrance and membership fees received in year 2015 were RM909,391
compared to RM949,565 in year 2014.
GROUP SURPLUS FOR THE YEAR AFTER TAX
4,000,000
3,000,000
2,000,000
1,000,000
Actual 2015
917,667
Actual 2014
3,116,402
Budget 2015
226,574
0
Surplus
1.
MICEM S/B, a financial surplus resulted from event management of RM1.14
million as compared to RM1.22 million in year 2014, against the budget of
RM1.46 million. The major events held were MATTA Fair in March and September
of the year.
2.
MATTA Academy S/B, the operation results of its education programs decreased
to RM37,421 as compared to RM59,400 in year 2014, against the budget of
RM118,000.
3.
MATTA Assets S/B, a dividend income of RM266,400 was received from investment
in Travel Computer Reservation System Bhd (TCRS) in year 2015, which resulted in
surplus of RM267,683 as compared to RM55,307 in year 2014.
4.
MATTA Properties S/B, there were 3 Chapters Properties purchased in year 2015
– Sabah, Sarawak and Negeri Sembilan. Total properties purchase price was
RM1.73 million.
5.
MATTA Headquarters, the following are highlighted:
a.
Legal fees on Barakah, Quah & Housecoff’s case amounting to RM327,099.
b.
Total HQ subsidy and assistance to Chapters was RM621,870 in year 2015 as
compared to RM531,586 in year 2014, against the budget of RM562,100.
c.
The variance of the major - operating expenses are as below:
34
1.1
1.2
1.3
1.4
1.5
1.6
Actual 2015
RM
AGM expenses
223,255
EXCO & MC Meeting allowances
121,606
Sub-committee Meeting allowances
25,050
Committee travelling & accommodation 337,089
EXCO Blazers & Shirts
32,160
Donations/Souvenirs/condolences
55,726
Budget 2015
RM
50,240
30,050
28,000
350,350
29,700
29,500
Actual 2014
RM
96,124
69,760
6,250
90,067
1,080
25,388
The major variances were:
1.1 AGM held in Berjaya Times Square Hotel, with total meeting and
accommodation cost amounting to RM136,250
1.2 EXCO & Management Committee Meeting allowances were due to gadget
allowance of RM26,000 and duty allowances of RM14,550.
1.3 Sub-committee meeting allowances increased from RM50 to RM80 for local, and
RM130 for outstation per person, as approved in 1st MC meeting dated 30 June
2015.
1.4 Committee traveling and accommodation increased due to the 8th EXCO meeting
term 2013/2015 held in Ho Chi Minh City amounting to RM58,160 and other
overseas meetings / activities in 2015.
1.5 EXCO Blazers & Shirts for the EXCO members for term 2015/2017.
1.6 Donations/Condolences/Souvenirs were due to RM29,250 donation for
flood victims, RM10,000 financial aid to a Former National Hon. Secretary
General and RM15,000 to the Deputy President 2011/2013 respectively.
Chapters’ financial results showed a total surplus of RM222,428 as compared to
RM164,033 in year 2014, against RM239,624 for the budget 2015.
Activities of MATTA for Members
a.
As an association, MATTA has continued to provide assistance and education
to its members to help them in their businesses.
b.
For National MATTA Fair held in 13th – 15th March and 4th – 6th September 2015
in Kuala Lumpur, a total loyalty rebate of RM853,640 were given to eligible
participating travel agents, and GST was absorbed for the MATTA Fair
September 2015. The booth rentals at subsidized rates for members were
maintained, despite increasing cost from suppliers and vendors.
Acknowledgement
The Chairman thanked the members of the Finance Committee for their
participation and contribution in year 2015.
35
INBOUND
Chairman: Datuk Tan Kok Liang (Borneo Trails Tours & Travel Sdn Bhd)
The Inbound Sub-Committee members for Term 2015 – 2017 are:
Member Company
Representative
CAT Travel Sdn Bhd
En Rohizam Md Yusoff
Dayangti Travels Sdn Bhd
Mr S Jayakumar
Ace Altair Travels Sdn Bhd
Mr Antony Leopold
Global Holidays Sdn Bhd
Mr Boris Chang Wee Fatt
Tourland Travel Sdn Bhd
Mr Aruldass Arulandu
Asia Experience Tours Sdn Bhd
Dato Ngiam Foon
Skyzone Tours & Travel Sdn Bhd
Mr Rocky Kho
Ms Judy Cheah Wai Hing
East Coast Adventure Travel & Tours Sdn Bhd
Ms Haliza Mohd Halip
Luxury Tours (M) Sdn Bhd
Mr R Ganneesh
MATTA Inbound Sub Committee Meetings - Attendance List 2015
Jan 2015 – Dec 2015
Member Company
Representative
17/4
29/6
27/7
Borneo Trails T & T Sdn Bhd
10/9
2/12
Datuk KLTan
P
P
P
P
P
CAT Travels Sdn Bhd
En Rohizam
-
-
-
A
P
Dayangti Travels Sdn Bhd
Mr Jayakumar
P
P
A
P
A
Mr Antony
P
P
P
P
A
Global Holidays Sdn Bhd
Mr Boris Chang
P
A
P
P
P
Tourland Travel Sdn Bhd
Mr Aruldass
P
P
A
A
A
SPKG Tours Sdn Bhd
En Burhanuddin
-
P
A
A
A
Asia Experience Tours Sdn Bd
Dato Ngiam
P
P
A
A
P
Skyzone T & T Sdn Bhd
Mr Rocky Kho
P
P
P
A
A
Ms Judy Cheah
-
P
P
P
P
East Coast Adventure T & T
Ms Haliza
P
P
P
P
A
36
Luxury Tours (M) Sdn Bhd SB
Mr Ganneesh
-
P
P
P
P
Travcheq Sdn Bhd
Ms Jenny L
Shabudin
P
-
-
-
-
IMPLEMENTATION OF GST
In view of the impending implementation of GST on 1 st April 2015, the Inbound
Committee continued with the 2 day GST Workshops during the first quarter of the year
by our Tax Consultants. Accordingly, 2 day training & Workshop sessions were held as
follows:
1)
2)
3)
22 & 23 January 2015 at Kuching
12 & 13 January 2015 on Penang Island
9 & 10 February 2015 at Shah Alam, Selangor
Following the completion of our GST Seminars nationwide, all the queries raised were
compiled into the GST Technical Memorandum for Travel Industry, 1 st Batch of which
was presented to Dato Subromaniam at RMC on 9 Jan 2016 and 2nd Batch on 18 March
2015.
During the last week of March, we also organised ½ day sessions to provide our members
with latest updates following our meetings with RMC and to ensure all members were
well prepared for Implementation of GST on 1 April. These sessions were held as
follows:
20 March
25 March
26 March
27 March
30 March
2015
2015
2015
2015
2015
Kota Kinabalu
Subang, Selangor
Connexion@Nexus, Bangsar South, KL
Johor Bahru
Kuching, Sarawak
The Panellists for these sessions were MATTA President Datuk Hamzah Rahmat, VP
Inbound Datuk K L Tan and our Tax Consultant Mr Kenneth Yong Voon Ken.
Following the implementation of GST on 1st April 2015, VP Inbound together with our Tax
Consultants Mr Kenneth Yong and Mr Lee have also met up with the Royal Malaysian
Customs Department on several occasions to seek further clarification of the grey areas
in the GST guide.
The deliberations and the concessions won, and clarifications from RMC are all tabulated
and summarised on MATTA Website and members are advised to refer to the website
periodically for regular updates as our Meetings with RMC are still continuing.
37
The 2 main issues that are still on-going with RMC are
i)
GST and Langkawi Tours. A letter has been sent to RMC that major GST issues
would be created if local travel agents were to charge GST when selling
Langkawi tours. Earlier, RMC had recognised the grave “discriminatory”
problem this would bring.
MATTA has now presented a write up, explaining the major economic problem
that would be created if local agents are required to charge GST on Langkawi
packages. MATTA urged RMC to re-consider its decision to now change the “NO
GST” status on Langkawi Tours.
ii)
Timing of Hotels’ Tax Invoice. MATTA proposed that all Hotels be now required
to issue Tax Invoices at time of collection of full payment for hotel stays
instead of the current practice of hotels issuing Tax Invoices only upon checkout.
LAUNCH OF GST NAVIGATOR
On 23 May 2015, MATTA launched the GST Navigator for Travel Industry. Jointly
authored by our VP Inbound, Datuk KL Tan and our GST Consultants Mr Kenneth Yong
Voon Ken and Mr Lee Fook Koon, the book was launched by Mr Subromaniam Tholasy,
Deputy Director General Of Customs, Royal Malaysian Customs in the presence of Datuk
Datuk Seri Mirza Mohammad Taiyab, Director General Tourism Malaysia & Datuk Seri
Masidi Manjun, Sabah Tourism, Culture & Environment Minister.
The event was carried live on TV by Astro Awani as seen in the snapshot below:
Datuk KL Tan presenting the Prime Minister with a copy of the GST Navigator
The book was distributed free to those members who attended the National MATTA AGM
2015. The remainder is being sold at RM250 per copy.
In the AN HOUR WITH THE PRIME MINISTER, YAB Prime Minister spent almost 3 hours
with MATTA. The event started off with an introduction to MATTA with a slide
presentation by President of MATTA.
38
At the event, VP Inbound presented YAB Prime Minister with a copy of the GST
Navigator. This is another first scored by MATTA – an NGO that has come up with a
comprehensive professional guide to GST for its members.
JOINT MEETING BETWEEN MATTA & MAH
In another first, MATTA met up with the Malaysian Association of Hotels Committee on
11/9/2015 to discuss joint marketing promotions with hotels. As both industries work
together to promote tourism, it is most appropriate that we join forces for certain
events and to iron out certain common issues for the good of the industry.
As a direct result of the meeting, it was decided to have a joint MAH & MATTA B2B Mart
in Cambodia between 26 and 28 Oct 2015. 10 MATTA members were invited to go on
this B2B (5 Inbound & 5 Outbound Players)
For a first joint event between MATTA & MAH, it was a good event and our Cambodian
counterparts have indicated that this is just the beginning of many similar events in the
future.
B2B SESSIONS
Beside the B2B in Cambodia, MATTA organised 2 other B2B as follows:
1) Working with Kedah Chapter, the Inbound Committee held a domestic promotion
in Langkawi from 23rd to 25th October, with the theme DISCOVER KEDAH.
There were a total of 211 participants from 123 Travel agencies who participated
in the event. VIPs attending the event included
 YB Dato Hj Rawi b Hj Abd Hamid, Kedah Tourism Exco
 Y Bhg Tan Sri Khalid Ramli CEO LADA
 Y Bhg Dato Zulkifli Mohamad, CEO Kedah Tourism
 En Iskandar Mirza Mohd Yusof, Director, Domestic Division of Tourism
2) Tourism Indonesia organised a B2B Mart cum FAM visit to Batam, Indonesia
18 of our Inbound and 18 of Outbound members participated in this event, which
Tourism Indonesia has promised is only the first of 4 other events to be held every
quarter.
PERMANENT SIGNAGES
Inbound Committee also proposes to put up permanent signages at all entry points into
the country and at most popular tourist attractions,
advising inbound tourists that
they must use only LICENSED tour operators and vehicles. The Committee viewed
several designs and has come up with a couple of buntings. It was decided not to have
movable buntings but to put up permanent signages
39
A meeting was held with Puan Nur Yahati of Licensing Divison of MOTAC, who has agreed
in principle with MATTA’s suggestion. She will submit her proposal to get MOTAC to fund
part of the cost of the project which will be launched in April 2016 by the Minister of
Tourism & Culture at MATIC, Jalan Ampang KUALA LUMPUR.
MATTA will approach Malaysia Airports Berhad and other local authorities to seek their
approval to put up these signages. Once all approvals are in place, we hope to complete
the project by mid 2016
PUSPAKOM
Working jointly with Ground Transportation Sub Committee, it has been agreed that
Puspakom will conduct 1 day courses for MATTA members at Puspakom offices
nationwide.
This will instruct our members on what Puspakom inspection entails, so that they are
better prepared and able to pass the inspection without having to resort to third parties
or runners to arrange for their vehicle inspections.
Todate, Training sessions have been held in Wangsa Maju, Kuala Lumpur, Kota Kinabalu
and at Shah Alam.
Plans are being finalised for training to be held at other Puspakom branches nationwide.
Dates will be announced as soon as agreed between Puspakom and the various Chapters.
INBOUND INDUSTRY UPDATES BY EMAILS
During the year under review, the Inbound Committee has issued the following Email
blasts:
Jan 6, 2015
2 day Intensive Course on GST 22 & 23 Jan at Kuching
Feb 16, 2015
MATTA Domestic Tourism Promotion B2B Session
to be held on 22nd May 2015 at Berjaya Times Square
Mar 10, 2015
½ day GST Updates Session to be held nationwide to
cover frequently asked Questions like
 Can all TA automatically zero-rate the service fee/profit
margin on tickets for international flights?
 Do all components of a Langkawi tour enjoy “No GST
status”?
 What are the implications of buying hotel rooms from
foreign agents like Agoda or Expedia?
 Is commission received from foreign airlines automatically
zero rated all the time?
40
Apr 6, 2015
Request to re-consider GST imposed on domestic
flights in Sabah and Sarawak
Apr 7, 2015
GST Revised Guide on Travel Industry issued by RMC
Apr 8, 2015
Reminder that there are still 30 more seats for MATTA
Domestic Promotion Tourism B2B
May 29,2015
MATTA Launches GST Navigator for Travel Industry and
the reports from NST, The Star and Bernama
Aug 10, 2015
Invitation to members to participate in China (GuangDong) International Tourism Industry EXPO 2015
from 11 – 13 Sept 2015
Aug 12, 2015
Tax Invoice for claiming Input Tax – Knowing your rights
Aug 17, 2015
Invitation to members to participate in China-Asean
Expo 2015, Nanning City Guangxi Province from 18 to
21 Sept 2015
Sept 22, 2015
Invitation to members to participate in ITF Taipei
Taipei International Travel Fair from 6 – 9 Nov 2015
Oct 5, 2015
Reminder on Domestic Promotion B2B Mart, Langkawi
Oct 5, 2015
MATTA + Ministry of Tourism, Indonesia B2b Mart &
FAM Visit in Batam, Indonesia 23 – 25 Nov 2015
Nov 11, 2015
Problem faced by MATTA members – GST on Hotel
Rooms paid in advance
41
OUTBOUND
CHAIRMAN:
Mr. Mita Lim Swee Kok (ICE Holiday Sdn Bhd)
The Outbound Sub – Committee members for Term 2015-2017 are:
Company
ACE Altair Travels SB
Felda Travel SB
Skyzone Tours And Travel SB
Apple Vacations & Conventions SB
Triways Travel Network (M) SB
Sahabat Konvoi Travel & Tours SB
Tumpuan Vacation SB
Representative
Vimala Devi Sinnadurai
Melvyn Pinto
Rocky Kho
Gwen Teng
Mohd Akil Mohd Yusof
Khairul Nor
Zarinah Hashim
The Outbound Sub-Committee Attendance list 2015-2016
TERM 2015-2017
POSITION
COMPANY
NAME
14/7
19/8
30/9
18/11
17/2
Chairman
Ice Holidays SB
Mita Lim
P
P
P
P
P
Committee
ACE Altair
Travels SB
Felda Travel SB
Vimala Devi
Sinnadurai
Melvyn Pinto
P
P
P
P
P
P
P
P
P
P
Skyzone Tours
And Travel SB
Apple Vacations
& Conventions SB
Rocky Kho
P
P
A
P
A
Gwen Teng
HASN’T
JOINED
P
P
P
P
Triways Travel
Network (M) SB
Sahabat Konvoi
Travel & Tours SB
Tumpuan
Vacation SB
Mohd Akil
Mohd Yusof
Khairul Nor
A
A
A
P
P
P
P
A
P
P
Zarinah
Hashim
P
P
P
P
P
Committee
Committee
Committee
Committee
Committee
Committee
42
MEETING WITH NTOs/EMBASSIES
PALESTINE DELEGATES VISIT
A delegation from Palestine visited MATTA on 3rd June 2015. MATTA was represented by
CEO with the attendance of representatives from HQ Secretariat.
In the meeting they discussed:
i. FAM trip to Palestine to understand and learn the situation in Palestine, rather to
depend on news from media which are mostly inaccurate.
ii. To invite Palestine to participate in exhibitions and conferences in Malaysia such
as trade fairs and B2B sessions to promote and to increase the number of
Palestine and Malaysian visitors to the respective countries
iii. Malaysian travel agents to create integrated packages, e.g. Umrah, Muslim and
business packages to include Palestine tour.
MEETING WITH SOTTO-NEPAL REPRESENTATIVE
Representative from SOTTO-Nepal visited MATTA on 22 July 2015. MATTA was
represented by VP Outbound and the subcommittee with the attendance of
representatives from HQ Secretariat.
VISIT BY MEXICO EMBASSY
Representative from Mexico Embassy visited MATTA on 5 August 2015. MATTA was
MEETING WITH FRANCE EMBASSY
Representatives from France Embassy visited MATTA on 15 October 2015. MATTA was
43
MEETING WITH EMBASSY OF GEORGIA
Representative from Embassy of Georgia visited MATTA on 18 November 2015. MATTA
was represented by VP Outbound and the subcommittee with the attendance of
MEETING WITH QATAR TOURISM AUTHORITY
Representative from Qatar Tourism Authority visited MATTA on 4 December 2015. MATTA
was represented by CEO with the attendance of representatives from HQ Secretariat.
MEETING WITH THE EGYPT DELEGATES FROM ARABICA TRAVEL
On Thursday 28th January 2016, a meeting was held at MATTA’s office with Arabica
Travel from Egypt.
MEETING WITH THE JORDAN EMBASSY
On Thursday 17th February 2016, a meeting was held at MATTA’s office with delegates
from Jordan.
44
VISIT TO CANADA EMBASSY
The MATTA Outbound committee visited Canadian High Commission on 24 th February
2016. The discussion covered the Visa processing issues for Malaysian to Canada. All Visa
applications need to be sent to Singapore to be processed. All applications are to be
sent through online.
PRODUCT UPDATES
CNTA SEMINAR "BEAUTIFUL CHINA–MARITIME SILK ROAD TOURISM BELT”
China National Tourism Administration (CNTA) conducted a 2015 "Beautiful China–
Maritime Silk Road Tourism Belt” Joint Tourism Promotion Seminar cum China Attraction
Photography Contest Awards Ceremony on 24 July 2015. The objective is to promote
the China tourism resources and products as well as increase the tourism exchange and
cooperation between Malaysia and China. A number of 40 members participated in the
event.
CATALONIA PRODUCT TRAINING SESSION
Catalan Tourist Board conducted a Product Training Session on 22 August 2015 at Scoop,
8th Floor, 27 Menara Dion, Jalan Sultan Ismail, Kuala Lumpur. The session was divided to
two (2) sessions in morning and afternoon. A total of 36 agents attended for both
sessions.
45
NEPAL B2B SESSION & DINNER
Nepal Tourism Board together with Society of Travel & Tour Operators Nepal (SOTTO)
conducted a Nepal B2B Session and Dinner on 20 August 2015 at Renaissance Kuala
Lumpur Hotel. The objective is to establish business partnerships between Nepal travel
agents and Malaysia travel agents. 27 delegates from Nepal and 76 from MATTA including
three (3) media attended the event.
DISCOVER BELGIUM
Embassy of Belgium in Malaysia conducted a Tourism Seminar on 18 November 2015 at
Residence of the Ambassador, 12 Jalan Langgak Golf, Kuala Lumpur. The aim is to equip
members with the knowledge and the unique beauty of Belgium. A number of 52
members participated.
VIETNAM ROADSHOW
Vietnam National Administration of Tourism (VNAT) together with Vietnam Airlines
and Vietnam Tourism Association conducted the Vietnam Tourism Roadshow on 16th
46
December 2015 in Kuala Lumpur. The objective of the event was to update new policies
and offers from Vietnam tourism to tour operators, travel agencies and media in
Malaysia. A number of 76 members attended the roadshow.
FAM TRIPS
KOREA FAM TOUR
MATTA received an invitation from Janna Tour, a Muslim travel agency located in Seoul,
South Korea inviting members to a FAM Tour to South Korea on 24th July – 1st Aug 2015.
The Fam Trip is co-arranged by Gyeongsang Tourism Board and open to other countries
as well. Two (2) agents from MATTA participated in the FAM Tour. They are:
i.
ii.
IGNS Holidays SdnBhd
MursyidAlHaramain Travel & Tours Sdn. Bhd
CHINA-ARAB STATES TOUR OPERATORS CONFERENCE 2015 (NINGXIA)
China National Tourism Administration (CNTA) and the People's Government
of Ningxia Hui Autonomous Region conducted the China-Arab States Tour Operators
Conference 2015 on 8-11 September 2015 in Ningxia. The objective is to share views on
global tourism market, seek mutually beneficial opportunities and experience the
unique tourism products and resources in Ningxia. 21 members participated in the
conference.
VIETNAM HERITAGE SITES
Vietnam National Administration of Tourism and provinces' tourism board together with
Vietnam Airlines and local travel agents organized a Vietnam Heritage Sites FAM Trip
on 18th – 25th November 2015. The objective of this FAM trip is to meet Vietnam travel
agents and visit destinations and tourism facilities in Hanoi - NinhBinh - Da Nang - Hue QuangBinh province, experience the 5 star trains, etc. to help agents to design new
47
programmes for Malaysian tourists. A number of 12 travel agents participated in the FAM
trip.
BATAM B2B
Tourism Indonesia invited Malaysian Association of Tour and Travel Agents (MATTA) to
collaborate and support a B2B Mart cum FAM Visit on 23-25 November 2015 to Batam,
Indonesia. 18 Outbound agents and 18 Inbound agents participated in the Fam Trip. The
Indonesia agents (sellers) were from Jakarta, Bandung, Jogjakarta, Surabaya, Makassar,
Medan, Pekanbaru, Aceh, Padang and Lombok. The accommodation, ground
arrangements and travel expenses from/to Kuala Lumpur were hosted by Tourism
Indonesia.
48
TICKETING
TERM 2015 – 2017
The Ticketing Sub-Committee members are:
No.
1.
2.
3.
4.
5.
6.
Representatives Name:
Pn Zarinah Hashim (Vice President)
Ms Jean Tung Swee
Pn Rosini Amal Dato’ Wan Abd Razak
Mr Patrick Tai
Ms Vimala Sinnadurai
Mr Prathaban Narayanan
Company Name:
Tumpuan Vacation Sdn Bhd
Mayflower Holidays Sdn Bhd
Permai Rantau Sdn Bhd
PST Travel Sdn Bhd
Dreamland Travel and Tours Sdn Bhd
The objective of the Sub-Committee is to resolve issues related to the ticketing matter
and to enhance system/product development. The committee had been actively
addressing and negotiating with IATA, Air Asia, RHB Insurance on the numerous issues for
the members.
TIDS AND IATA ID CARD PROGRAM
IATA has proposed IATA & MATTA joint promotion on Travel Industry Designator Service
(TIDS) and IATA ID Card Program.
The benefits are:





A special rate of USD100 for agents upon registration
To waive 1 first year annual fee 1+1
No target of the number of card to be sold to MATTA
MATTA is the platform to market or promotes the card
To inform MATTA on the benefits of the card
DIALOGUE WITH AIR ASIA (AK)
Meeting with Air Asia is aimed at a better understanding of current issues
a. Ticket Pricing:
3 modes of booking available in AK, such as:
Web booking, BSP billing and Sky Agent
49
b. AK ADM:
BSP billing currently based on PNR instead of ticket number, which would hassle
in reconciliation in case of disputation as it couldn’t be traced.
c. Regarding of RM1.50 per air ticket / person (AK’s statement):
TSC requested the charges of RM1.50 to be reflected in the ticket and for further
action hoping to set a meeting with AK in due course.
MALAYSIAN BSP UPDATE FOR YEAR OF 2015
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
NOV
DEC
BSP NET
2014
326,866,984.06
333,288,601.02
577,999,193.67
405,913,621.96
470,049,225.04
491,258,029.82
372,779,559.89
345,494,570.32
563,613,005.65
413,156,867.49
468,572,868.37
454,808,054.11
SALES
2015
319,219,231.52
306,017,231.33
544,523,831.86
396,860,924.03
426,946,881.85
438,341,345.73
327,741,662.10
387,592,683.20
525,940,452.35
417,946,276.40
452,020,842.37
468,487,771.75
TICKETS ISSUED
2014
2015
255,230
286,370
255,895
262,924
432,905
478,501
312,880
339,643
345,117
363,480
370,497
377,729
290,417
262,695
290,741
324,759
452,793
390,303
342,501
327,876
405,644
357,913
411,963
370,231
IATA
1. The New Guidelines for Application of IATA Accreditation:
New travel agency is not necessary to be one (1) year in operation, however a
Certified and audited accounts is a MUST for the period It has been in operation if
they are not more than twelve (12) months.
Two (2) Financial Security for submission either Bank Guarantee OR Insurance
Guarantee from certified Insurance Provider (currently, “RHB Insurance Berhad”)
AGENCY PASSENGER JOINT COUNCIL (APJC)
The APJC is a platform for travel agents and airlines representatives, to discuss issues
affecting agents, airlines and IATA. Two (2) meetings were held in 2015.
50
GROUND TRANSPORTATION SUB COMMITTEE
Chairman: Mr S Jayakumar – Dayangti Transport & Tours Sdn Bhd
The Committee Members of Ground Transportation Sub Committee for Term 2015 – 2017
are:
Member Company
Asia Experience Tours
Asian Overland Services Tours & Travels Sdn Bhd
Coral Tours & Limousine Services Sdn Bhd
Mayflower Acme Tours Sdn Bhd
Sima Travel & Tours Sdn Bhd
Tourland Travels Sdn Bhd
Winshield Travel & Tours Sdn Bhd
Skyline Premium Vacations Sdn Bhd
Representative
Mr Chua Then Yan
Mr Antony Leopold
En Hairul Hassan
Mr Steven Chung
Mr Yap Soon Fatt
Mr K Manimaran
Mr A Aruldas
Mr Vejay Sangkar
Mr T Retnaswaran
Ground Transportation Sub Committee – Attendance List
Jan 2015 – Dec 2015
Member Company
Representative
22/1
24/2 1/7 4/9 19/10
Dayangti T & T Sdn Bhd
Mr Jayakumar
P
P
P
P
P
Asia Experience Tours
Mr T Y Chua
P
P
A
P
P
Ace Altair Travels
Mr Antony
P
P
P
P
P
Coral Tours & Limo Svcs
Mr Steven Chung
P
P
P
P
P
Mayflower Acme Tours
Mr Yap Soon Fatt
P
A
P
P
P
Bonus Tours S B
En Kamarul
P
P
Tourland Travels S B
Mr Aruldas
A
A
P
Winshield T & T
Mr Vejay Sangkar
P
P
A
Asian Overland
En Hairul
A
P
P
Skyline Premium Vacations
Mr Retna
P
P
Sima T & T
Mr Manimaran
P
2/12
P
Alt
P
P
P
P
P
A
P
P
MATTA Treasure Hunt 2015
For the first time ever, Ground Transportation Sub Committee organised a motor
Treasure Hunt for MATTA members. Preparatory work and planning for the event
started in late 2014 and carried on through first quarter of 2015.
It was spearheaded by 3 members of the Sub Committee for Ground Transportation
namely:
i)
Mr Jayakumar
ii)
Mr Antony Leopold from Ace Altair Travels Sdn Bhd
iii)
En Kamarulzaman Bakar from Bonus Travels Sdn Bhd
51
The Committee held 16 Weekly meetings in March / April 2015 to get this initiative
moving and the Inaugural MATTA Treasure Hunt was held on 18 th and 19th April 2015,
from KL to Ipoh
It was flagged off by the KL Mayor from MATIC as per photograph below:
A total of 60 cars with a total number of 240 participants took part and the drive took
our members through tourist spots in Kuala Lumpur and Selangor before ending in a local
hotel in Ipoh on 18 April 2015.
Prize giving was held the same night over dinner. The following morning, participants
were taken on a walking tour of Ipoh town by local tour guides before driving back to KL
in the early afternoon.
A comprehensive report of the Treasure Hunt is reported under the Events Section of the
Annual Report 2015.
The Ground Transportation Sub Committee’s main role is to address members’ issues
relating to Ground Transportation. Thus besides meetings with Ministry of Tourism and
Culture, the Committee has to engage with agencies like Puspakom, SPAD, JPJ and
Ministry of Transport.
Ground Transportation’s biggest challenge this year has been the issues relating to the
various permits and licences needed to operate Tourism Vehicles. Besides the KPL
Licence from MOTAC, tour operators also need approvals / permits from
•
Puspakom every 6 months that the vehicles are road worthy
•
SPAD that the vehicles comply with all Safety requirements
•
Once both these are in place, then only will JPJ issue Road Tax
Expiry dates of each of these licences and permits are not synchronised and if any one
permit or licence is not in place, the vehicle has to be taken off the road, which
translates into loss of revenue for our tour operators.
52
MEETINGS CALLED BY MINISTRY OF TOURISM & CULTURE, together with SPAD & JPJ
In response to MATTA’s written request of 20 January 2015, the then Head of Licensing
Mr Alan Ab Rahim called for a meeting of all Travel Associations, SPAD and JPJ for a
discussion on 3 March 2015 at MATIC, Kuala Lumpur.
There was only 1 item on the agenda – to streamline the tenure of the permit issued by
SPAD. At the meeting, it was agreed that SPAD will now issue permits for a period of at
least 2 years instead of the current 2 / 3 months. This is a real feather in MATTA’s cap
as it is a reflection on the hard work and tenacity on the part of the MATTA Ground
Transportation Committee to obtain this concession from MOTAC & SPAD.
We were however unable to get this decision in writing from SPAD.
Several follow-up meetings have been held with Ministry of Tourism & Culture, SPAD and
JPJ on the same issue over the year.
Meeting with SPAD at SPAD Hq, chaired by En Zamri of SPAD
VP Ground Transportation with Ketua Pengarah JPJ on 8 Dec’15
Currently SPAD permits all expire end Dec, and this has led to a backlog at SPAD HQ
office. Without SPAD permits, tour operators were unable to get the road tax renewed
on time. Seeing that Dec is the busiest time for our tour operators, we asked to meet
the authorities again.
GARIS PANDUAN ISSUED BY MOTAC ON MINIMUM TENURE OF SPAD PERMIT
MATTA members had a meeting with MOTAC on 17 Sept 2015, on H & D and Bas Pesiaran.
The meeting was chaired by TKSU Datuk Rashidi who had confirmed that effective
1/10/2015, TA with losses – min license renewal would be for 2 years
However Companies with losses 3 years in a row and whose accumulated losses
exceeded their paid up capital, will be asked to increase their paid up capital.
Then on 29 Oct 2015, Representatives from MATTA met with SPAD Hq at KL Sentral, and
raised the following points:
i)
SPAD Licensing should be for min 2 years – in accordance with the GarisPanduan
from Mthat has been approved
53
ii)
iii)
iv)
v)
vi)
vii)
Renewal of Permit now takes 2 months. MATTA proposes to request to reduce
this to 2 weeks
Certificate of Attendance of ICOP & SHECOP requested for renewal. Members
have not been issued with this Certificate, so are unable to comply with this
requirement.
JPJ does not issue Road Tax for periods less than 1 year. Request that Road Tax is
synchronised with Puspakom permit. Mr Arul pointed out that unlike other bus
operators a Tour company has to register with Motac, Puspakom, SPAD, JPJ. Tour
Operators are the most regulated unlike Bas Sekolah, Bas Kilang, Express Buses
etc
For Vans – 7 pax and below, requirement of name list and itinerary is very
impractical. To request SPAD to waive this requirement
PHV or Limousine: should be only for transport companies
TP / Hire & Drive
On 1st Dec 2015, MATTA met up again with MOTAC, SPAD and JPJ where it was agreed
that JPJ would issue short term Road Tax.
When this did not materialise, we met with Ketua Pengarah Dato Ismail Ahmad on 8 Dec
2015 and found that JPJ was unable to issue road tax for any period of time fewer than
30 days owing to their computer system constraint. JPJ has agreed that the computer
system will be amended to accommodate this short term Road Tax but this will take
about 3 months to be implemented i.e. March 2016
In the interim SPAD agreed to issue a Lesen Jangka Pendek from Nov / Dec 2015 to end
February 2016, to enable JPJ to issue matching short term Road Tax. They are also
allowing their branch offices nationwide to issue these licences instead of referring
them all to the HQ office as is the current practice
We are looking forward to March 2016, when this major challenge to our ground handlers
will be resolved.
MEETING WITH JPJ ON SEAT BELTS
On 15 Sept 2015, JPJ called for a meeting with the various Travel Associations that
operate buses.
Use of seat belts for rear seat passengers (including all bus passengers) will now be
mandatory on all buses. However for the first 2 years, the department will only play an
advisory role and No punitive action will be taken for now.
All members have been advised of this new ruling by email blast.
BRIEFING BY SPAD ON ICOP SAFETY REQUIREMENTS
Following SPAD’s decision to introduce safety requirements for all tourism vehicles,
MATTA has also requested SPAD to delay the implementation until 1st July 2016. These
Safety Requirements that have been introduced by SPAD are a pre-requisite before the
SPAD permit for tourism vehicles are issued but our members need some time to
54
purchase the necessary items like cones, safety triangles, Reflective string Delineators,
complaint contact telephone number stickers on buses, fire extinguishers etc
To assist our members in this area, MATTA requested for briefings by SPAD for the
Central Region, Northern Region & Southern Region.
Accordingly 2 briefings were organised for the Central Region in November 2015.
In Jan 2016, a similar Briefing also held in Penang for the Northern Region.
Members who attended ICOP briefing in Penang
Members in Penang listening intently to the SPAD
Trainer
Another ICOP training is planned for the Southern Region before SPAD implements the
Safety Requirements in tourism vehicles in July 2016.
FIRST AID AND CPR COURSE
In line with OHS requirements, the Ground Transport committee continues to liaise with
Red Crescent Society to provide training for our members. Beside our drivers and guides
on the tour buses, it is imperative that even office administrators are trained in First
Aid, so that immediate action can be taken in the event of an accident and before the
Ambulance or medical personnel reach the site.
Following successful training courses in Kuala Lumpur, the Committee conducted courses
in various chapters as follows:
• Johor on 6 October 2015 at New York Hotel, Johor Bahru
• Sabah on 13 October 2015 at Shangri-La Hotel, Kota Kinabalu
• Sarawak on 23 November 2015 at Aroma Café, Kuching.
Meanwhile the courses planned for Kedah and Perak did not materialise in 2015, as both
these Chapters decided to hold it in early 2016. All three courses were well attended
and very positive feedback has been received from participants.
The one held in Kuching even made the newspapers like Sin Chew Daily and Utusan
Borneo, which commended MATTA for consistently looking for ways to improve the
standard of the tourism industry.
55
SPAD LAND PUBLIC TRANSPORT (LPT) SYMPOSIUM 2015
This was held on 18 Nov 2015 and as it was a blueprint for SPAD, it was an opportunity
for this authority to explain the future direction of the public transport industry to all
stakeholders. Since it was largely on the future of PUBLIC transport, it was not
completely relevant for the tourism industry.
Accordingly MATTA did not sponsor the event, though invited to do so by SPAD.
However in a show of support, VP Ground Transportation and two Sub Committee
members attended the Conference.
MEETING WITH CHAIRMAN SPAD
In Jan 2016, MATTA wrote to Chairman SPAD for a meeting to resolve outstanding issues.
Meeting with Chairman SPAD 17/2/2016
MATTA President presenting Chairman SPAD with
a momento
56
The meeting covered a lot of pressing issues like:





ICOP safety regulations and date of implementation. In view that some of the
requirements as advised at training sessions differ from the booklet that is being
distributed, Datuk Surat has agreed to issue a new guidebook, which will then be
distributed to all members. We hope this guidebook will be issued before SPAD
implements the ICOP requirements.
MATTA asked for SPAD to issue PHV licenses. In principle, Chairman agreed to our
request but felt that this must be industry-driven so has requested MATTA to put
up a paper justifying this request. Chairman also advised his staff to look into the
requirement of PENGKALAN for PHV, which he said was not practical for the
industry.
MATTA requested for SPAD permits to be issued for a minimum of 2 years. SPAD
says they are governed by the SPAD Act to follow the tenure approved by Ministry.
SPAD will follow whatever tenure MOTAC gives, so MATTA was requested to direct
our request to Ministry.
Chairman also agreed that the communication between SPAD and MATTA has be
approved and any changes to existing rules and regulations will be advised first to
MATTA so that this information can be email blasted to all MATTA members
nationwide.
Chairman was also agreeable to our suggestion that MATTA & SPAD meet regularly
to address issues that come up from time to time. Following this, SPAD called for
another meeting on 15 March 2016 to discuss the supply-demand of tour buses.
57
EDUCATION AND TRAINING
MATTA ACADEMY SDN BHD
MATTA ACADEMY PROGRAMME
TRAVEL & TOURS ENHANCEMENT COURSE (TTEC)
The Travel & Tours Enhancement Course (TTEC) is a programme implemented by the
Ministry of Tourism and Culture through several training institutions, including MATTA
Academy throughout the country to train travel agencies as one of the requirements
when travel agencies renew their licenses with the Ministry. It is a one day program with
5 modules throughout the day and the modules are presented by speakers from the
Ministry of Tourism, Tourism Malaysia, or leaders from the industry.
The modules of the course are as follows:
Unit
Unit
Unit
Unit
Unit
1:
2:
3:
4:
5:
Aligning Your Business with MTTP by Tourism Malaysia
Avoiding Common Licensing Offences by Ministry of Tourism
The Travel Business Law – Best Practices by MATTA
Ensuring the Safety and Security of Tourists by MATTA
Current Trends & Issues in the Tourism Industry by MATTA
In 2015, MATTA Academy has conducted 32 TTEC courses in the country and trained 978
members.
TRAVEL AND TOURS ENHANCEMENT COURSE
CONDUCTED FROM FEBRUARY TO DECEMBER 2015
DATE
CHAPTER
NO OF PARTICIPANTS
1.
12 FEB
KL/SELANGOR
22
2.
06 MAR
SABAH
57
10 MAR
ALOR SETAR,KEDAH
22
4.
11 MAR
JOHOR
19
5.
12 MAR
KL/SELANGOR
23
14 MAR
NEGERI SEMBILAN
18
7.
21 MAR
PAHANG
21
8.
02 APR
KL/SELANGOR
23
9.
27 APR
KL/SELANGOR
32
10.
30 APR
KUCHING, SARAWAK
27
11.
12 MAY
IPOH,PERAK
23
3.
6.
58
12.
13 MAY
LANGKAWI, KEDAH
44
13.
27 MAY
KL/SELANGOR
22
14.
10 JUNE
JOHOR
37
15.
15 JUNE
SABAH
58
16.
17 JUNE
MATTA ACADEMY / KL
34
17.
25 JUNE
MELAKA
17
18.
23 JULY
20
19.
27 JULY
MIRI,
SARAWAK
PENANG
20.
13 AUG
MATTA ACADEMY / KL
22
21.
27 AUG
MATTA ACADEMY / KL
18
22.
09 SEPT
JOHOR
20
23.
10 SEPT
MATTA ACADEMY / KL
29
24.
11 SEPT
SABAH
42
25.
01 OCT
MATTA ACADEMY / KL
33
26.
19 OCT
ALOR SETAR, KEDAH
32
27.
05 NOV
MATTA ACADEMY / KL
33
28.
19 NOV
MATTA ACADEMY / KL
35
29.
26 NOV
KUCHING, SARAWAK
45
30.
27 NOV
SABAH
50
31.
03 DEC
MATTA ACADEMY / KL
33
32.
09 DEC
JOHOR
44
TOTAL
978
23
TOTAL NO OF PARTICIPANTS FOR 2015 = 978
TOTAL NO OF TTEC CONDUCTED FOR 2015 = 32
59
As for 2016, up to March MATTA Academy has conducted 9 TTEC courses in the country
and trained 275 members.
TTEC CONDUCTED FROM – JANUARY TO FEBRUARY 2016
DATE
CHAPTER
NO OF PARTICIPANTS
1. 14 JAN
MATTA ACADEMY / KL
35
2. 21 JAN
PENANG
28
3. 27 JAN
LANGKAWI, KEDAH
47
4. 16 FEB
MATTA ACADEMY / KL
30
5. 19 FEB
SABAH
20
6. 25 FEB
MIRI, INDIA
15
7. 03 MAR
MATTA ACADEMY / KL
36
8. 07 MAR
SEREMBAN, NEGERI SEMBILAN
22
9. 17 MAR
JOHOR BAHRU, JOHOR
42
TOTAL
275
60
RESEARCH & TECHNOLOGY
CHAIRMAN: En Mohammad Faeez Bin Mohamad Fadhlillah (Lagisatu Travel Sdn. Bhd.)
The Research & Technology Sub-Committee the term 2015-2017 are:
Company
Representatives
PST Travel Services Sdn Bhd
Dato’ Ngiam Foon
CAT Travel Sdn Bhd
En. Rohizam Md Yusoff
Urban Rhythms Tour & Travel Sdn Bhd
Mr. Nigel Wong
GfK COURSE
Succeeding the officially signed Memorandum of Agreement (MOU) between MATTA and
GfK on 16th April 2015, GfK conducted a mini workshop for MATTA members in
continuation of their pilot project. The half day mini workshop was conducted on 27 th
January 2016.
The workshop agenda include Consumer Purchase Behaviour and Forward Looking on
Inbound and Outbound data from APAC.
Invitation was mainly for the key decision maker and operation person of the company,
which in total a maximum 30 participants.
The goals for the pilot project is to get quality participation, lock people and publicize
the results with the selected group for the next session in May 2016.
MATTA WEBSITE
The MATTA website, though currently is sufficient in terms of content, responsiveness
and search engine optimization (SEO) is in the process of long revamping. It will be done
in three (3) phases, and the gradual improvement for it is within a period of one (1)
year.
GOOGLE WORKSHOP
Google proposed to organize a sponsored two (2) half day training sessions for MATTA
members. The objective of this Workshop is to provide training for members on how to
go online and to leveraging technology to enhance their operations and increase sales,
while the long term objective is to increase SME participation in the online world.
Proposed date for the training is aimed for early April 2016 at Google’s office. It is
suggested to involve Multimedia Development Corporation (MDeC) and media for the
61
workshop for them to acknowledge the collaboration and effort between MATTA and
Google to empower agents to face the age of technology.
EMAIL NEWSLETTER
MATTA is currently coming up with a monthly newsletter starting this term. Contents
will be developed by MATTA and the E-Newsletter will feature articles, blog posts,
interviews with travel entrepreneurs, past and upcoming events. It will also include
advertisement packages for sale or sponsors in the sidebar.
The first E-Newsletter is expected to be out for all members end of January 2016.
BUMIPUTERA REPRESENTATIVES
The three (3) Bumiputera Representatives are:
TERM 2015 - 2017
En. Shahrulnezam Mohd. Daud – Umrah & Haj
Cik Sharifah Norjulishima Binti Syed Rohani – Sports & Social
Dato Hj Yaacob Bin Hj Hussin – MATTA Government Liaison/Muslim Travel
1. The Bumiputera Representative Umrah & Haj Sub-Committee members are:
No.
1.
2.
3.
4.
5.
6.
En Shahrulnezam Mohd Daud
(Chairman)
En Naim Shauqi
En Mohd Azri bin Abdul Razak
En Mokhdzar bin Abdullah
En Ahmad Rashdi bin Baharuddin
Hj Wan Azrin Wan Abdullah
Company Name:
Falcon Travel & Tours Sdn Bhd
C.S Holidays Sdn Bhd
AL – Hijjrah Vacation Sdn Bhd
ALl- Mukminin Travel & Tours Sdn Bhd
Ria Travel & Tours Sdn Bhd
Addeen Travel & Tours Sdn Bhd
The focus of the Sub-Committee is to identifying issue and providing
solution/improvements in Umrah Management from the view of social, management, act
and enforcement, and Education.
UMRAH & HAJ SUB COMMIITTEE MEETING – ATTENDANCE LIST 2015 – 2016
Term 2015-2017 (January 2015-March 2016)
Position
Company
Represented by
29/7/15
1st meeting
Chairman
Falcon Travel
En Shahrulnezam P
9/9/15
2nd meeting
7/10/15
3rd meeting
P
P
62
& Tours Sdn
Bhd
Committee C.S Holidays
Sdn Bhd
Committee AL – Hijjrah
Vacation Sdn
Bhd
Committee ALl- Mukminin
Travel & Tours
Sdn Bhd
Committee Ria Travel &
Tours Sdn Bhd
Committee Addeen Travel
& Tours Sdn
Bhd
P – Present / A- Absent
Mohd Daud
(Chairman)
En Naim Shauqi
A
A
A
En Mohd Azri bin
Abdul Razak
P
P
A
En Mokhdzar bin
Abdullah
P
P
P
En Ahmad Rashdi
bin Baharuddin
Hj Wan Azrin
Abdullah
P
P
P
P
P
P
SUMMARY OF UMRA VISA BY YEAR AND NUMBER OF AGENT SIGN WITH MUASASSAH
2013-2014 (1435 H) – Total Umrah visa issued is 192,000
Agent with Muassasah - 59
2014-2015 (1436 H) – Total Umrah visa issued is 200,000
Agent with Muassasah - 64
2015-2016 (1437 H) – Total visa issued until 31st March 2016 is 168,000
Agent with Muassasah – 60
MKSU MEETING
MKSU meeting Bil 3/2015 was held on 26 November 2015 at MoTAC Office in Putrajaya.
Effective 3 October 2016, only operators who have Muassassah agreement with Saudi
Arabia are allowed to sell Umrah packages. For Sub Licence Umrah that are not engaged
with Muassassah, there are difficulties to expand their businesses as they need a
minimum capital of SAR 200,000.00 as a bank guarantee in order to sign with
Muassassah.
The new Umrah package for 11 days 10 nights at minimum RM5900 was also discussed.
Agents who intend to sell Umrah package is compulsory to attend the Kursus Khas
Pengendali Umrah which conducted by IPB and will be monitoring by JAWHAR & MoTAC.
MATTA and BUMITRA are also allowed to conduct the class.
All agents will have to attend Kursus Khas Pengendalian Umrah – MATTA and BUMITRA
are allowed to conduct class
63
 Kursus Khas Pemantapan Umrah - (Umrah Specialised Enhancement Course –
USEC)
 2 Days (Saturday & Sunday) - 8.00 am to 5.00 pm
 Fee: RM800.00 per person (Including meals)
 5 Module: Module 1 & 2 ( Lembaga Tabung Haji) , Module 3 (MoTAC),
Module 4 (JAWHAR) & Module 5 (Sharing Best Practices by Bumitra & MATTA)
 30 Participants in 01 class
 Certificate issued by MoTAC, Ministry logo – proposed to be signed by Minister
MKSU Meeting Bil 3/2015 was held 26 Nov, 2015 at MOTAC, Putrajaya. Chaired by
Pn Yahati
ENGAGEMENT SESSION BERSAMA PENGGIAT INDUSTRY PELANCONGAN
(PENGENDALI UMRAH)
The Dialogue was held at Tun Hussein Onn Hall, PWTC on 7 March 2016. The event was
Successful organized and chaired by Deputy Minister of Tourism and Culture, Malaysia
(MOTAC) YB Datuk Mas Ermieyati Binti Samsudin. MATTA panel invited was En Rohizam
Among the matters discussed were:

Badal Haji where there are a variety of non-transparency of prices, there is
Indonesian people who worked there also can provide this service and charge
approximately RM1500.00 per person compared to the price that is well known
around RM2500-3500.

The primary purpose of KSU is to educate the license operator and to work
together to eliminate illegal. Sub agent's license will expire in Oct 2017 and after
64
that it should operate as a main agent where Muassasah is compulsory (to be
verified by MOTAC).

Understand that RM200,000 is required by IATA as a BG then another RM200,000
to tie-up with Muasassah agreement, SME bank is currently having allocation of
RM300 million to offer the loan to the Industry. Loan is subject to approval

Involvement MOTAC with Saudi Government and Muassasah, MATTA would like to
participate and MATTA president Datuk Hamzah are keen to lead G2G between
MOTAC and Saudi Arabia goverment.

PDRM and KPDNKK are also played a role in monitoring the things of this Umrah
fraud.

Tourism Advertisement Act should be clear and actionable if what been
advertised conflict with the service provided
MATTA understand that MKSU will not be able to solve all these problems but believe
with determination and strong structure like this will be able to handle and Industry can
collaborate and work together in advancing Industry Umrah in this country.
Ticketing Engagement Session on 7 March 2016 at PWTC, Panel were: YB Datuk Mas
Ermieyati, Datuk Rashidi, Pn Yahati, JAWHAR, Bumitra, MATTA, PDRM and KPDNKK
2. The Bumiputera Representative Sports & Social Sub-Committee members are:
No.
1.
2.
3.
4.
Ms Sharifah Nor binti Syed Rohani
(Chairman)
Mr Jayakumar Sinnadurai
Ms Cora Siah
Ms Khairul Nor
Company Name:
Sharifah Nor Travel & Tours Sdn Bhd
Dayangti Transport & Tours Sdn Bhd
Lion Sight Travel & Tour Sdn Bhd
Sahabat Konvoi Travel & Tours Sdn Bhd
65
5.
Ms Faye
En Rohizam Bin Md Yusof is a Advisor
Aspen Holidays Sdn Bhd
The scope for Sports & Social portfolio is to create activities such as sports activities,
Corporate Social Responsibility (CSR) & Social Visits and Tourism Product Development/
Enhancement programmes for MATTA members.
SPORTS & SOCIAL SUB COMMIITTEE MEETING – ATTENDANCE LIST 2015 - 2016
Position
Chairman
Company
Sharifah Nor
Travel &
Tours S/b
Advisor
CAT Travel
S/b
Committee Lion Sight
Travel &
Tours S/b
Committee Sahabat
Konvoi Travel
& Tours S/b
Committee Dayangti
Transport &
Tour S/b
Committee Aspen
Holidays
P – Present / A - Absent
Represented by
6/8
10/12
10/3
Ms Syarifah Nor
Binti Syed
Rohani
En Rohizam Bin
Md Yusof
Ms Cora Siah
p
P
P
p
A
A
p
P
P
Ms Khairul Nor
p
A
A
Mr Jayakumar
-
p
A
Ms Faye
-
A
P
CSR EVENT: ‘PLANT FOR LIFE’, TREE PLANTING PROGRAMME AT CAMERON
HIGHLANDS, PAHANG
Sports & Social first CSR event - ' Plant for Life ', a tree planting programme will be held
on 30-31st January 2016 at Cameron Highlands, Pahang.
The 2 days 1 night event is held to create awareness amongst MATTA members to
conserve the environment and to give back to the community.
Group Photo in front of the Nova Highlands, Group Photo in front of the Biodiversity,
Cameron Highlands. Centre on top of the Bukit Berinchang, Cameron Highlands.
66
3. Bumiputera Representative Government Liaison/Muslim Travel Sub-Committee
members are:
Company Name:
Dato Hj Yaacob bin Hj Hussin PD Travel & Tours Sdn Bhd
1.
(Chairman)
2.
CAT Travel and Tours Sdn Bhd
En. Rohizam bin Md Yusof
3.
Ali One Travel & Tours Sdn Bhd
En. Mohd Ali bin Hasbullah
4.
Tumpuan Vacations Sdn Bhd
Pn. Zarinah Hashim
5.
Safuan Travel & Holidays Sdn. Bhd
En. Noor Azizi Borhan
6.
Travel Three Sixty Degree Sdn Bhd
Tuan Syed Hood Syed Zin
En. Muhamamad Mursyid Bin Abu Mursyid Alharmain Travel & Tours
7.
Hassan
Sdn Bhd
Mursyid Alharmain Travel & Tours
8.
Pn. Intan Fairuz Binti Ramli
Sdn Bhd
9.
3T Travel & Tours Sdn Bhd
En. Mahadzir Jumah
10. En. Muhammad Soffian Muhamad Raha Legacy Holidays Sdn Bhd
Yusoff
The main objective of the Sub-Committee is to strengthen MATTA's relationship with
government bodies, state government departments and other tourism related sectors.
They are also focused in expanding Muslim travel businesses in the international market
including inbound and outbound and create collaboration with Islamic countries for
members.
No.
67
GOVERNMENT LIAISON / MUSLIM TRAVEL SUB COMMIITTEE MEETING – ATTENDANCE
LIST 2015 – 2016
Position
Company
Represented by
6/8
13/10
15/3
Chairman
PD Travel &
Tours Sdn Bhd
CAT Travel S/b
Dato Hj Yaacob
bin Hj Hussin
En Rohizam Bin
Md Yusof
En. Mohd Ali bin
Hasbullah
p
P
P
p
P
P
p
P
P
Pn. Zarinah
Hashim
En. Noor Azizi
Borhan
P
p
P
-
A
A
Tuan Syed Hood
Syed Zin
-
A
A
En. Muhamamad
Mursyid Bin Abu
Hassan
-
A
A
Pn. Intan Fairuz
Binti Ramli
-
A
A
En. Mahadzir
Jumah
En. Muhammad
Soffian Muhamad
Yusoff
A
A
A
A
Committee
Committee
Ali One Travel
& Tours Sdn
Bhd
Committee Tumpuan
Vacation S/b
Committee Safuan Travel
& Holidays
Sdn. Bhd
Committee Travel Three
Sixty Degree
Sdn Bhd
Committee Mursyid
Alharmain
Travel & Tours
Sdn Bhd
Committee En.
Muhamamad
Mursyid Bin
Abu Hassan
Committee 3T Travel &
Tours Sdn Bhd
Committee Raha Legacy
Holidays Sdn
Bhd
P – Present / A - Absent
TAHIRA AIR
A collaboration meeting with Tahira Air in promoting Niqxia in Yinchuan, China was held
on 22nd October 2015.
Tahira Air is focused to get the first HALAL Charter Freight and Passenger Service
Provider Integrator title. The target is to get the consent of serving only Halal food &
beverages in flight, prayer calls, having religious programs, in-flight entertainment
system and to take into account of other special need of the Muslim passengers.
68
Tahira Air introduced its first inaugural passenger flight to Yinchuan, Ningxia in China
and expected to depart on late November 2015 by Airbus A320 and Boeing 737-400.
ISLAMIC TOURISM MASTERCLASS MS 2610: 2015 MUSLIM FRIENDLY HOSPITALITY
SERVICES – THE REQUIREMENTS
On 2 December 2015, Department of Standards Malaysia and the Islamic Tourism Centre
have jointly organized Islamic Tourism Masterclass seminar at PWTC. The agenda
discussed were Islamic Tourism Masterclass MS 2610:2015 and Muslim Friendly
Hospitality Services – The Requirements.
The Malaysian Standard MS 2610:2015 Muslim Friendly Hospitality Services Requirements was officiated by Deputy Minister of Tourism and Culture Malaysia, YB
Datuk Mas Ermieyati Samsudin.
69
EVENTS IN 2015
The highlight event in 2015 was the “An Hour with the Prime Minister” held on 28 August
2015 at Putra World Trade Centre, Kuala Lumpur. At the session, the President of
MATTA, Datuk Hj Hamzah Rahmat had reported to the Prime Minister about MATTA and
several salient issues on the travel and tourism industry in the country.
During the coffee session with the Prime Minister, the President had highlighted to the
Prime Minister on three urgent issues for his consideration for the tourism industry:
1.
2.
3.
Introduction of e-Visa (electronic) for tourists to the country.
High end tourism vehicles for the industry
GST and domestic travel and tourism within the country.
Following the session, MATTA had officially submitted a written Memorandum on
industry related issues with explanations to the Prime Minister Office.
This is the first time in the history of MATTA the YAB Prime Minister has attended a
MATTA function and we are thankful we had the opportunity of introducing MATTA to
him.
70
MATTA DOMESTIC TOURISM PROMOTION B2B SESSION AND LAUNCHING OF GST
NAVIGATOR FOR TRAVEL INDUSTRY 25 MAY 2015
The Malaysian Association of Tour and Travel Agents (MATTA) organized a Domestic
Business-to-Business (B2B) Session for its members on 22nd May 2015 at Berjaya Times
Square Hotel, Kuala Lumpur from 9.00 am until 2.30 pm.
In line with Prime Minister YAB Dato’ Sri Najib Tun Abdul Razak’s call for aggressive
promotion on domestic tourism, this B2B session is held to promote cross selling of
domestic holiday packages amongst MATTA members from all states in Peninsular and
East Malaysia. With the collaboration of the main Sponsor, Tourism Malaysia together
with state tourism agencies and airlines, 245 members from 188 companies attended the
B2B Session as Sellers and Buyers.
The event was graced by Guests of Honours, Yang Berhormat Datuk Seri Panglima Masidi
Hj Manjun, Sabah Minister of Tourism, Culture & Environment and YBhg. Dato’ Mirza
Mohammad Taiyab, Director General of Tourism Malaysia.
On the same day, MATTA’s ‘GST Navigator for Travel Industry’ Manual Book was
launched by YBhg Dato’ Subromaniam Thulasy, Director of GST Division, Royal Customs
of Malaysia and was followed by a Press Conference on the B2B session.
71
72
MATTA HARI RAYA OPENHOUSE 2015
MATTA organized its national ‘Hari Raya Open House’ on 12 th August 2015 at Tun Dr.
Ismail Hall, PWTC, Kuala Lumpur. An appreciation of support towards MATTA, the
invitation was sent out to members, MOTAC officers, Tourism Malaysia officers, NTOs,
STOs, Airlines representatives, Embassies, suppliers and media partners. Among the VIPS
who graced the event is YBhg Dato’ Mirza Mohammad Taiyab, Director General of
Tourism Malaysia.
LANGKAWI, KEDAH MEETS 2015 – DOMESTIC PROMOTION:- DISCOVER KEDAH 2016,
23-25 OCTOBER 2015, LANGKAWI, KEDAH
73
MATTA, the lead organizer through MATTA Kedah Chapter organized the ‘Langkawi,
Kedah Meets 2015 – Domestic Promotion:- Discover Kedah 2016’ on 23-25 October 2015
at Langkawi, Kedah. The event was held at Langkawi Fair Mall. The B2B Session provided
a platform in promoting domestic tourism in the country and to promote Langkawi as a
preferred tourist destination.
A total of 211 delegates from 123 companies attended the event. Most of the delegates
were from Kuala Lumpur, Selangor, Johor, Sabah and other states.
The B2B Session was officiated by YB Dato’ Hj Rawi Bin Haji Abd. Hamid, Kedah Tourism
Exco representing the Menteri Besar of Kedah and VIPs who attended were YBhg. Tan Sri
Khalid Ramli, CEO LADA, YBhg. Dato’ Zulkifli Mohamad, CEO Kedah Tourism and En.
Iskandar Mirza Mohd Yusof, Director Domestic Promotion Division of Tourism Malaysia.
Dinner was hosted by YBhg. Dato’ Mirza Mohammad Taiyab, Director General of Tourism
Malaysia.
The 2 days 1 night event focused on a full day B2B session, followed by the hosted
dinner and Optional Tour to Dayang Bunting and Oriental Village Cable Car the next day.
MATTA FAIRS
1. MATTA FAIR KUALA LUMPUR 2015 (13-15 MARCH 2015)
CHAIRMAN
: S. JAYAKUMAR (DAYANGTI TRANSPORT & TOURS SB)
EX-OFFICIO
: DATUK HJ. HAMZAH RAHMAT (BESTSTAR TRAVEL CENTRE SB)
ADVISOR
: JOSEPH XAVIER (WORLD DISCOVERY TRAVEL (M) SB)
COMMITTEE MEMBERS
: ROCKY KHO (SKYZONE TOURS & TRAVEL SB)
: MAZLIN MOHAMMAD (MAWAR HOLIDAYS SB)
: ZARINAH HASHIM (TUMPUAN VACATION SB)
: NIGEL WONG (URBAN RHYTHMS TOURS ADVENTURES & TRAVEL SB)
: DATUK ALI (DHESU TRAVEL & TOURS (M) SB)
: INTAN FARHANA DATO’ HUSIN (MAHOLA TRAVEL & TOURS SB)
DATE
: 13-15 MARCH 2015
VENUE
: PUTRA WORLD TRADE CENTRE, KUALA LUMPUR
OFFICIATED BY
: YAB DATUK SERI IR. HJ. IDRIS BIN HJ. HARON, CHIEF MINISTER OF MELAKA
NUMBER OF BOOTHS
: 1126
74
NUMBER OF EXHIBITORS
I)
NUMBER OF MEMBERS
II)
: 396
: 120
NUMBER OF NON-MEMBERS : 276
NUMBER OF VISITORS
EST. SALES TURNOVER
: 90,158
: RM155.4 MILLION
2. MATTA FAIR KUALA LUMPUR 2015 (4-6 SEPTEMBER 2015)
CHAIRMAN
: DATUK HJ. HAMZAH RAHMAT (BESTSTAR TRAVEL CENTRE SB)
ADVISORY MEMBERS
: ROHIZAM MD YUSUFF (CAT TRAVEL SB)
: DATO’ NGIAM FOON (PST TRAVEL SERVICES SB)
: DATIN JOSEPHHINE LOW (MAYFLOWER ACME TOURS SB)
: CYNTHIA TAN (ROYSTAR TRAVEL & TOURS SB)
: S. JAYAKUMAR (DAYANGTI TRANSPORT & TOURS SB)
: NIGEL WONG (URBAN RHYTHMS TOURS ADVENTURES & TRAVEL SB)
: KP LOO (KLANG VALLEY TRAVEL & TOURS SB)
DATE
: 4-6 SEPTEMBER 2015
VENUE
: PUTRA WORLD TRADE CENTRE, KUALA LUMPUR
OFFICIATED BY
: YB DATUK SERI PANGLIMA MASIDI MANJUN MINISTER OF TOURISM,
CULTURE AND ENVIRONMENT SABAH
NUMBER OF BOOTHS
: 1220
I)
NUMBER OF MEMBERS
: 483
: 122
II)
NUMBER OF VISITORS
EST. SALES TURNOVER
: 91,664
: RM170 MILLION
3. MATTA FAIR SARAWAK 2015 (13-15 MARCH 2015)
CHAIRMAN
: CHRIS KON KUN CHIEW (BORNEO EXPLORATION TOURS & TRAVEL SB)
ADVISOR
: DAYANG AZIZAH ABANG HJ ZAIDAN (INTER-CONTINENTAL TRAVEL
CENTRE SB)
COMMITTEE MEMBERS
: CHAI FOH CHIN (THE SARAWAK STEAMSHIP COMPANY BHD)
: NELSON LAI ENG JIN (ORIENT HOLIDAYS SB)
75
: LINA TSEN PEI TSIN (IBANIKA TOURS & TRAVEL SB)
: HAJAH SOPIA BAKI (ASTANA TRAVEL & TOURS SB)
: LEE ENG HEAN (TANAHMAS TRAVEL & TRADING SB)
DATE
: 13-15 MARCH 2015
VENUE
: PHASE I & II, LEVEL 1, BOULEVARD SHOPPING MALL
OFFICIATED BY
: YB DATUK HJ. TALIB BIN ZULPILIP
ASSISTANT MINISTER OF TOURISM SARAWAK
NUMBER OF BOOTHS
: 64
I)
NUMBER OF MEMBERS
: 21
II)
NUMBER OF VISITORS
EST. SALES TURNOVER
: 12,000
: RM2.4MILLION
4. MATTA FAIR PERAK 2015 (13-15 MARCH 2015)
CHAIRMAN
: DAVID CHONG TAI WAI (IPOH OVERLAND TOURS & TRAVEL SB)
COMMITTEE MEMBERS
: CHOOI SWEE POH (KERIS TRAVEL & TOUR SB)
: KITTY CHONG (DELUXE TOURS (PERAK) TRAVEL SB)
: WENDY SHIN (SRI MAJU TOURS & TRAVEL SB)
: JERRY CHAN CHIN HING (FIRST TRAVEL SERVICE (PERAK) SB)
: CHONG YU KEN (GLOBAL NET TRAVEL SB)
: WOO PHUN MIN (EASE TOURS & TRAVEL SB)
: CHENG MUN YEU (HOMES TRAVEL & TOURS SB)
: SUGOOMAHRAN A/L KRISHNAN (SUVENSA TRAVEL & TOURS SB)
: MOHD. HISAM MOHAMAD YASOB (AIDIL TRAVEL & TOURS SB)
DATE
: 13-15 MARCH 2015
VENUE
: IPOH PARADE, IPOH
OFFICIATED BY
: Y.B. DATO NOLEE ASHILIN MOHAMMED RADZI
CHAIRMAN OF THE COMMITTEE ON ARTS, CULTURE AND TOURISM PERAK
NUMBER OF BOOTHS
: 66
76
I)
NUMBER OF MEMBERS
II)
NUMBER OF NON-MEMBERS
NUMBER OF VISITORS
EST. SALES TURNOVER
: 11
:9
: 35,000
: RM 23M
5. MATTA FAIR JOHOR 2015 ( 10-12 APRIL 2015)
CHAIRMAN
: CHUNG TEIK SHIN (CORAL TOURS & LIMOUSINE SERVICES SB)
ADVISOR
: LEE HWEE CHING (SRI AMERICA TRAVEL CORP (J) BHD)
DEPUTY CHAIRMAN
: HALIZAH BINTI MOHAMED ALIP (EAST COST ADVENTURE TRAVEL &
TOURS SB)
SECRETARY
: CHIA LEE HIN (AD TRAVEL SB)
TREASURER
: CHEW AI NEE (MEGA TOP HOLIDAY & TRANSPORT SB)
COMMITTEE MEMBERS
: NGI CHIN SOON (CK VACATION SB)
: LOK CHAI LIAN (CHIA MAY TOURS & TRAVEL SB)
: TING WUI LING (STAGING CONNECTIONS EVENTS & TRAVEL SB)
: MOHD ADAM BIN HAJI JALIL (SYARIKAT MASRINA TRAVEL SB)
DATE
: 10 – 12 APRIL 2015
VENUE
: EXPO@DANGA CITY MALL, JOHOR BAHRU
OFFICIATED BY
: YB DATUK TEE SIEW KIONG, JOHOR STATE EXECUTIVE COMMITTEE FOR
TOURISM, TRADE & CONSUMER AFFAIRS
NUMBER OF BOOTHS
: 165 BOOTHS
NUMBER OF EXHIBITORS:
i)
NUMBER OF MEMBERS
: 24
ii)
NUMBER OF VISITORS
ESTIMATED SALES TURNOVER
: 08
: 11,000.00
: RM 10 MILLION
6. MATTA FAIR SABAH 2015 (3-5 JULY 2015)
CHAIRMAN
: ROBERT CHONG (FIRST CLASSIC SERVICES SB)
DEPUTY CHAIRMAN
: LAWRENCE CHIN (TABIN WILDLIFE HOLIDAYS SB)
SECRETARY
: CHRISTINA KONG @ WAHIDA (SENSATIONAL HOLIDAYS
(BORNEO) SB)
77
TREASURER
: CHIN KA VUN (MASENANG TOURS & TRAVEL SB)
COMMITTEE MEMBERS
: LEE MEI YEE (TROPICAL HOLIDAYS PARADISE TOURS &
TRAVEL SB)
: CATHERINE SOON (GOOD EARTH TRAVEL & TOUR SB)
: DANIELA KINSIK (DESTINATION KINABALU TRAVEL & TOURS SB)
ADVISOR
: DATUK TAN KOK LIANG (BORNEO TRAILS TOURS & TRAVEL SB)
DATE
: 3-5 JULY 2015
VENUE
: SURIA SABAH SHOPPING MALL, KOTA KINABALU
OFFICIATED BY
: YB DATUK SERI PANGLIMA MASIDI MANJUN
MINISTER OF TOURISM, CULTURE & ENVIRONMENT, SABAH
NUMBER OF BOOTHS
: 116
I)
NUMBER OF MEMBERS
II)
: 42
: 31
: 11
NUMBER OF VISITORS
EST. SALES TURNOVER
: 30,000
: RM 15MILLION
7. MATTA FAIR NEGERI SEMBILAN 2015 (31 JULY - 3 AUGUST 2015)
CHAIRMAN
: HJ. MOHD AZRI ABD. RAZAK (AL HIJJRAH VACATION SB)
VICE CHAIRMAN
: MOHD ROFIK BIN MOHD YUSOFF (IFWAT TRANS TRAVEL & TOURS SB)
HON. SECRETARY
: ROSNANI BINTI IBRAHIM (LAKSANA SUTERA TRAVEL & TOURS SB)
HON. TREASURER
: LOO NGAN FEI (WAU TRAVEL & TOURS SB)
COMMITTEE MEMBERS
: MOHD ALI BIN HASBULLAH (ALI ONE TRAVEL & TOURS SB)
: MUKUNDAN A/L VELAYUTHAM (PAN PACIFIC TRAVEL & TOURS SB)
: DATO' HJ. YAACOB BIN HUSSIN (PD TRAVEL & TOURS TOURS SB)
DATE
: 31 JULY – 2 AUGUST 2015
VENUE
: MYDIN MALL, SEREMBAN 2
OFFICIATED BY
: YB DATO' HJ. ABU UBAIDAH BIN DATO' HAJI REDZA
PENGERUSI JAWATANKUASA BERTINDAK KEMUDAHAN AWAM, ALAM
SEKITAR, KOPERASI DAN KEPENGGUNAAN
NUMBER OF BOOTHS
: 36
78
I)
NUMBER OF MEMBERS
II)
: 15
NUMBER OF VISITORS
EST. SALES TURNOVER
: 11,000
: RM 2MILLION
8. MATTA FAIR JOHOR 2015 ( 1-2 AUGUST 2015)
ORGANIZING CHAIRMAN
ADVISOR
: LEE HWEE CHING (SRI AMERICA TRAVEL CORP (J) SB)
DEPUTY CHAIRMAN
: HALIZAH BINTI MOHAMED ALIP (EAST COST ADVENTURE
TRAVEL & TOURS SB)
SECRETARY
: MOHD ADAM BIN JALIL (SYARIKAT MASRINA TRAVEL SB)
TRESURER
COMMITTEE MEMBERS
DATE
: 1 & 2 AUGUST 2015
VENUE
: THE SUMMIT, BATU PAHAT
NUMBER OF BOOTHS
: 24
i)
NUMBER OF MEMBERS
:5
ii)
NUMBER OF VISITORS
:4
: 11,000.00
: RM 10 MILLION
9. MATTA FAIR JOHOR, EXPO DANGA CITY MALL 2015 (7-9 AUGUST 2015)
CHAIRMAN
ADVISOR
: LEE HWEE CHING (SRI AMERICA TRAVEL CORP (J) SB)
DEPUTY CHAIRMAN
: HALIZAH BINTI MOHAMED ALIP (EAST COST ADVENTURE
TRAVEL & TOURS SB)
SECRETARY
: MOHD ADAM BIN HAJI JALIL (SYARIKAT MASRINA TRAVEL SB)
TRESURER
COMMITTEE MEMBERS
79
DATE
: 7-9 AUGUST 2015
VENUE
: EXPO DANGA CITY MALL, JOHOR BAHRU
OFFICIATED BY
: Y.A.B DATO’ MOHAMED KHALED NORDIN, CHIEF MINISTER OF JOHOR
NUMBER OF BOOTHS
: 180 BOOTHS
i)
NUMBER OF MEMBERS
: 29
ii)
NUMBER OF VISITORS
: 08
: 14,000.00
: RM 13.5 MILLION
10. MATTA FAIR MELAKA 2015 (21-23 AUGUST 2015)
CHAIRMAN
: AMANDA YAU YEE PAY (TAI MOH HOLIDAYS SB)
COMMITTEE MEMBERS
: ANDY TOH TEE YOK (CAMMY TRAVEL SB)
: GARY LIM SIONG KOON (LAMBANG SAGA TRAVEL & TOUR SB)
: TUAN HAJI MOHD SUANDI SAPUAN (MASAMAS TRAVEL &
TOURS SB)
: LESNIE LEE CHWEE YOKE (KANAYUKY TRAVEL AGENCY SB)
: ZOHAIME MUHAMMAD SORI (SSK TOURS & CAR RENTAL SB)
: CHIA WEE KIANG (ANDA TRAVEL & TOURS SB)
: TUAN HAJI AMIRUDDIN HAJI ISMAIL (ITT TRAVEL & TOURS SB)
DATE
: 21-23 AUGUST 2015
VENUE
: MELAKA INTERNATIONAL TRADE CENTRE
OFFICIATED BY
: YB DATUK HAJAH MAS ERMIEYATI BT SAMSUDIN,
DEPUTY MINISTER OF TOURISM AND CULTURE
NUMBER OF BOOTHS
: 120 BOOTHS
i)
NUMBER OF MEMBERS
: 17
ii)
NUMBER OF VISITORS
: 13
: 27,636
: RM 18 MILLION
80
11.
MATTA FAIR SARAWAK 2015 (4-6 SEPTEMBER 2015)
CHAIRMAN
: NELSON LAI ENG JIN (ORIENT HOLIDAYS SB)
ADVISOR
: CHRIS KON KUN CHIEW (BORNEO EXPLORATION TOURS &
TRAVEL SB)
COMMITTEE MEMBERS
: CHAI FOH CHIN (THE SARAWAK STEAMSHIP COMPANY BHD)
: DAYANG AZIZAH ABANG HJ ZAIDAN (INTER-CONTINENTAL
TRAVEL CENTRE SB)
: LINA TSEN PEI TSIN (IBANIKA TOURS & TRAVEL SB)
: MELISSA BULAN LIAU (ECOGREEN HOLIDAYS SB)
: SONIA TODENG (PUNCAK BORNEO TOURS SB)
DATE
VENUE
: PHASE I & II, LEVEL 1, BOULEVARD SHOPPING MALL
NUMBER OF BOOTHS
: 23
I)
NUMBER OF MEMBERS
II)
NUMBER OF VISITORS
EST. SALES TURNOVER
: 20
:3
: 13,000
: RM2.2MILLION
12.
MATTA FAIR PERAK 2015 (4-6 SEPTEMBER 2015)
CHAIRMAN
: CHOOI SWEE POH (KERIS TRAVEL & TOUR SB)
COMMITTEE MEMBERS
: DAVID CHONG TAI WAI (IPOH OVERLAND TOURS & TRAVEL SB)
: CHONG YU KEN (GLOBEL NET TRAVEL SB)
: KITTY CHONG (DELUXE TOURS (PERAK) TRAVEL SB)
: WENDY SHIN (SRI MAJU TOURS & TRAVEL SB)
: WOO PHU MIN (EASE TOUR & TRAVEL SB)
: JERRY CHAN CHIN HING (FIRST TRAVEL SERVICE (PERAK) SB)
: CHENG MUN YEU (HOMES TRAVEL & TOURS SB)
: SUGOOMAHRAN A/L KRISHNAN (SUVENSA TRAVEL & TOURS SB)
: MOHD. HISAM MOHAMAD YASOB (AIDIL TRAVEL & TOURS SB)
: KHOO YAT WAN (MT VACATION & TOURS (M) SB)
81
DATE
VENUE
: IPOH PARADE, IPOH
OFFICIATED BY
: Y.B. DATO NOLEE ASHILIN MOHAMMED RADZI, CHAIRMAN OF THE
COMMITTEE ON ARTS CULTURE AND TOURISM PERAK
NUMBER OF BOOTHS
: 100
III)
NUMBER OF MEMBERS
: 17
IV)
NUMBER OF VISITORS
EST. SALES TURNOVER
13.
: 35,000
: RM 30 MILLION
MATTA FAIR KELANTAN 2015 (1-3 OCTOBER 2015)
CHAIRMAN
: HJ WAN ZAMRI WAN SALLEH (AL-QUDS TRAVEL SB)
DEPUTY CHAIRMAN
: MOHD ISKANDAR HASSAN (NASR TRAVEL SB)
SECRETARY
: MOHD SUPRAN SHAFEI (VISTANA GOLDEN HOLIDAYS SB)
TRESURER
: HJH MAIMUN MOHD HUSSIN (PK EKO RESORT SB)
COMMITTEE MEMBERS
: ROSDIE IBRAHIM (DOREMI TRAVEL SB)
: AHMAD FAROUK ZAWAWI (TOUR EVENT NETWORK TRAVEL SB)
: MOHD ZUHAIRI MUSTAPHA (SYARIKAT PELANCONGAN
YASKIN SB)
: TUAN NAZA TUAN MAN (NAZA TRAVEL SB)
: TEW KHAK HIANG (FLORA PLACE TRAVEL SB)
: HAFIZ (HNH TRAVEL SB)
DATE
: 1-3 OCTOBER 2015
VENUE
: ATRIUM, KB MALL, KOTA BHARU
OFFICIATED BY
: YB MEJAR (B) DATO’ MOHD ANIZAM BIN ABD RAHMAN, CHAIRMAN
OF KELANTAN TOURISM AND HERITAGE COMMITTEE
NUMBER OF BOOTHS
: 24
i)
ii)
NUMBER OF MEMBERS
NUMBER OF VISITORS
12
:4
: 10,000.00
: RM 2 MILLION
82
FAIR MALAYSIA 2015 - EVENTS PHOTO
MATTA FAIR KUALA LUMPUR (13-15 MAR’15) MATTA FAIR KUALA LUMPUR (4-6 SEPT’15)
LAUNCHING BY YAB DATUK SERI IR. HJ. IDRIS BIN HJ.
HARON, CHIEF MINISTER OF MELAKA
LAUNCHING BY YB DATUK SERI PANGLIMA MASIDI MANJUN,
MINISTER OF TOURISM, CULTURE AND ENVIRONMENT SABAH
MATTA FAIR PERAK 2015 (13-15 MARCH 2015)
LAUNCHING BY Y.B. DATO NOLEE ASHILIN MOHAMMED RADZI, CHAIRMAN OF THE COMMITTEE ON ARTS, CULTURE
AND TOURISM PERAK
MATTA FAIR JOHOR 2015 ( 10-12 APRIL 2015)
OPENING CEREMONY LAUNCHED BY DATUK TEE SIEW KIONG, JOHOR STATE EXECUTIVE COMMITTEE FOR TOURISM,
TRADE & CONSUMER AFFAIRS.
83
MATTA FAIR SABAH 2015 (3-5 JULY 2015)
LAUNCHING BY YB DATUK SERI PANGLIMA MASIDI MANJUN, MINISTER OF TOURISM, CULTURE & ENVIRONMENT,
SABAH
LAUNCHING BY YB. DATO’ HJ. ABU UBAIDAH BIN
DATO’ HAJI REDZA, PENGERUSI JAWATANKUASA
BERTINDAK KEMUDAHAN AWAM ALAM SEKITAR
KOPERASI DAN KEPENGGUNAAN
GROUP PHOTO WITH YB DATUK HAJAH MAS ERMIEYATI
BT SAMSUDIN, DEPUTY MINISTER OF TOURISM AND
CULTURE MALAYSIA
MATTA FAIR JOHOR BHARU, EXPO DANGA CITY MALL (7-9 AUGUST 2015)
84
COMMITTEE MEMBERS AND PRESS CONFERENCE
MATTA FAIR PERAK 2015 (4-6 SEPTEMBER 2015)
LAUNCHING BY Y.B. DATO NOLEE ASHILIN MOHAMMED RADZI, CHAIRMAN OF THE COMMITTEE ON ARTS, CULTURE
AND TOURISM PERAK
85
INTERNATIONAL AFFAIRS
MATTA, recognised nationally and internationally as a strong voice in the travel and
tourism industry, is a member of various local and regional associations. MATTA has
continued to play active roles in these associations.
ASEANTA – ASEAN Tourism Association
MATTA has been a member of ASEANTA for many years already. ASEANTA comprises of
the travel agents associations, hotel associations, national carriers and some
national tourism organisations of the ASEAN countries.
On 25 January 2015, the President of MATTA, Datuk Hj Hamzah Rahmat, was elected as
the Secretary General of ASEANTA, with Philippines – Philippines Travel Agents
Association (PTAA) as the President.
FATA – Federation of ASEAN Travel Associations
FATA is the body for travel agencies associations in ASEAN countries, and has furthering
the interests of travel agencies in the travel industry and with IATA and other
stakeholders.
On 25 January 2015, the President of MATTA, Datuk Hj Hamzah Rahmat, was elected as
the Secretary General of FATA, with Myanmar – United Myanmar Travel Association
(UMTA) as the President.
LEGAL MATTER
1. CASE ON AGM 2013 – SUMMONS BY BARAKAH UMHAJ TRAVELS & TOURS
SDN BHD
This case started on 17 July 2013, with Barakah Umhaj Travel & Tours Sdn Bhd
against the results of the election for the Executive Council 2013-2015 held in the
AGM of 29 June 2013 took the case to Court. After several hearings in the Court
over more than a year, the Kuala Lumpur High Court on 15 Jan 2015, had strike
out the case. Barakah Umhaj Travel & Tours Sdn Bhd then took the case to the
Court of Appeal which on 20 Oct 2015 had also strike out the case. MATTA was
informed the party had not pursued the case further.
86
2. CASE BY QUAH EWE KHENG AGAINST MATTA
Quah Ewe Kheng, the then Hon Treasurer of Penang Chapter, term 2011 -2013 had
claimed he ‘lend’ to MATTA Penang Chapter an advance of amount of
RM116,772.00 in 2013 to buy air tickets for an event. The case was strike out by the
Georgetown Sessions Court on 26 October 2015. Quah is appealing the decision at
the High Court and hearing was on 6 April 2016. The High Court allowed Quah’s
appeal to go for trial on a date to be fixed.
3. CASE BY HOUSECOFF TRAVEL & TOURS SDN BHD & 4 OTHERS AGAINST
MATTA
This case was by Housecoff Travel & Tours Sdn Bhd & 4 others (AJ Holidays Sdn
Bhd, Gemala Travel & Tours Sdn Bhd, Barakah Umhaj Travel & Tours Sdn Bhd and
Southwest Travel & Tours Sdn Bhd) against MATTA for the decision to expel them
as members of MATTA on 8 July 2014. The Kuala Lumpur High Court had on 29
October 2015 strike out the case because the said parties have failed to exhaust
their internal remedies before filing the suit. The said parties’ had taken the case
to the Court of Appeal and the hearing was on 11 May 2016.
4. CASE BY INNOGEN SDN BHD AGAINST MATTA
Innogen Sdn Bhd, an exhibition contractor company had taken MATTA to Court for
the termination of contract as the main contractor, after being appointed in writing
as the contractor for the MATTA Fair 14-16 March 2014. MATTA was then informed
there could be a hearing in the Court sometime in June 2015. Before the hearing,
and after several discussions with company, MATTA and Innogen Sdn Bhd had on 11
June 2015 agreed to resolve the matter out of Court. The case was resolved with
MATTA appointing the company to be the contractor for the MATTA Fairs in March
and September 2016.
5. CASE ON PN. NORSHIREEN HINGUN THONG ABDULLAH
The case is connected with the case in 2003 relating to the affairs of the ATF 1997
and MITF 1997. The said person was the second defendant in the case, and a
judgment was given by the Court on 11 May 2005 for RM2,350,893.52 to MATTA. In
the same case, the third defendant, Ismail Chong & Associates, after several
discussions with MATTA, had agreed and paid RM2,000,000 in March 2014 to resolve
the case out of Court. Our lawyers had advised that we can claim the amount of
RM350,893.52 + interest at 8% per year for 6 years. As the judgement was in 2005,
we need to apply to the Court for leave to execute the judgment, and the hearing
was on 28 March 2016. In the event of the said defendant cannot pay the amount
then, we shall proceed with bankruptcy proceedings against the said party.
87
CONCLUSION
The Executive Council would like to record its gratitude and appreciation to all
members who had supported and participated in the activities and programmes of the
Association, both at the national and state levels, and had also supported the
Association on the many issues the Executive Council had taken at various platforms
with the Government and other agencies and stakeholders in the travel and tourism
industry.
The Executive Council would also like to record its appreciation to the Secretariat at
MATTA Headquarters and Chapters for diligently and efficiently carrying out the duties
and responsibilities in the administration and operations of the affairs of the
Association.
Thank You.
MALAYSIAN ASSOCIATION OF TOUR AND TRAVEL AGENTS (MATTA)
14 May 2016
88
APPENDIXES
1. APPENDIX A – MATTA’S MEMBERSHIP LISTING YEAR ENDED 2015
2. APPENDIX B – MATTA’S MEDIA RELEASES 2015
3. APPENDIX C – MATTA’S PHOTO GALLERY 2015
89

MATTA Annual Report 2015

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