vosky user`s manual

Transcription

vosky user`s manual

User’s Manual
Liberating your Phone, free the Skype.
VoSKY User’s Manual
Table of Contents
Introduction ----------------------------------------------------------------------------------------------------3
Technical Support -------------------------------------------------------------------------------------------3
Read This First------------------------------------------------------------------------------------------------4
Feature --------------------------------------------------------------------------------------------------------4
Package contents-------------------------------------------------------------------------------------------5
Minimum System Requirements ------------------------------------------------------------------------5
Recommended System Requirements ----------------------------------------------------------------5
Installing Skype™ Software ------------------------------------------------------------------------------6
Installing the VoSKY™ Hardware --------------------------------------------------------------------- 11
Front View -------------------------------------------------------------------------------------------------- 11
Rear View--------------------------------------------------------------------------------------------------- 11
VoSKY™ Network Architecture ----------------------------------------------------------------------- 11
Line Port Switch------------------------------------------------------------------------------------------- 13
Installing the VoSKY™ Software ---------------------------------------------------------------------- 14
Installing the VoSKY™ Drivers and application --------------------------------------------------- 14
Using the VoSKY™ ---------------------------------------------------------------------------------------- 17
Checklist ---------------------------------------------------------------------------------------------------- 17
Setting Up Speed-Dial----------------------------------------------------------------------------------- 17
Making a PC-to-PC Call--------------------------------------------------------------------------------- 18
Receiving a Call------------------------------------------------------------------------------------------- 20
Hanging Up------------------------------------------------------------------------------------------------- 21
Switching between A-Phone and I-Phone Modes ------------------------------------------------ 21
Call Waiting Alert------------------------------------------------------------------------------------------ 21
Making a PC-to-Phone Call (SkypeOut™ service) ----------------------------------------------- 21
Product Specifications ----------------------------------------------------------------------------------- 22
Hardware Specifications -------------------------------------------------------------------------------- 22
Specifications: Making Call over the Internet ------------------------------------------------------ 22
Troubleshooting -------------------------------------------------------------------------------------------- 23
FAQ ------------------------------------------------------------------------------------------------------------- 26
Legal Information ------------------------------------------------------------------------------------------ 29
Country Code------------------------------------------------------------------------------------------------ 31
About SkypeOut Account ------------------------------------------------------------------------------- 32
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Introduction
Have you checked your bills lately and been shocked at how enormous the amount is? You
can now use the Internet to make long distance phone calls to save you hundreds even
thousands dollars. The VoSKY™ uses your regular (analog) telephone to make calls over
the Internet. Once you are logged into the Internet, just pick up the phone that is connected
to the PC, dial the number and start talking for free. And remember, VoSKY™ supports
"PC-to-phone" telephone calls through SkypeOut™ Service. You can use the Internet to
call your friends and family all over the world with a great deal of savings. (This section is
similar to Introduction. Maybe we should consider merge the two sections to make it
clearer)
Key Features

Excellent Voice Quality and Very Easy-to-use
Great low international rates
Works with Preferred Internet Phone Service Providers, Skype,
Easily Switch between Analog or Internet Phone Mode
Mini-Switch provide Call Waiting and Call Back operation
Technical Support
InfoAction prides itself on making high-quality durable, high-performance products. If you
run into any technical problem, please check the FAQ in our www.VoSKY.com first. If you
need any further assistance, the InfoAction Technical Support Department is available to
help you and can be reached at:
Email: [email protected]
Skype: VoSKYSupport
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Read This First
With VoSKY™, you can use the same phone to make a traditional call or a call over the
Internet. When dialing over the Internet, you can make PC-to-Phone calls.
Feature
It's Easy to Use
The VoSKY allows you to place calls over the Internet using your regular phone. Once
your computer is connected to the Internet, simply pick up the receiver and dial, or enter
the number via your computer.
No Special Setting or Configuration for Firewall/NAT
Skype is quick and easy to install. Just download the free program Skype and register
online. Then plug in VoSKY to a regular phone, within a few minutes, you can call your
friends free over the whole world. The calls have excellent sound quality and are highly
secured with end-to-end encryption. You don’t even need to reconfigure your firewall or
router. It works effortlessly with great performance.
No External Power Required
VoSKY™ is powered by the USB port of your PC. Therefore, you do not need to have an
additional power adapter for your USB VoIP devices.
High Quality Sound
VoSKY incorporates the latest echo-canceling technology to ensure high quality sound.
Great Low Rates on International Calls
Save money on calls by using our Preferred Internet Phone Service, Skype.
Easily Switch Between Analog and Internet Phone Mode
The VoSKY uses patent-pending technology, the 'mini-Switch'. If you wish to accept a
phone call while talking to someone on an Internet call, simply press the # key twice to
place the Internet conversation on hold. Then, when you finish with the analog phone call,
simply press # twice to switch back to the Internet call. With VoSKY you may freely
switch back and forth between Internet phone calls and Analog phone calls. This
mini-Switch requires one phone line and one DSL, cable, or ISDN connection to the
Internet.
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Package contents
Make sure the following items came in this package:

VoSKY™
One USB cable
One 4’ telephone (RJ-11) cable
Quick Start Guide
FAQ
Installation CD-ROM disc (User’s Manual, Driver & Application)
Minimum System Requirements
VoSKY™ must be used with a PC and a phone line. The PC requirements are as follows:

PC and CPU: IBM-compatible PC using CPU at 400 MHz or faster, with a
USB port, 128MB RAM and a CD-ROM drive.
Operating system: Microsoft Windows 2000/XP
Browser: Microsoft Internet Explorer 4.01 or later versions
A touch-tone analog phone and an analog telephone line
LAN or modem-based Internet connection
Recommended System Requirements
For better voice quality and other performances

PC and CPU: IBM-compatible PC using CPU at 1GHz or faster, with a USB
port, 256MB RAM and a CD-ROM drive
Operating system: Microsoft Windows 2000/XP
Browser: Microsoft Internet Explorer 4.01 or later versions
A touch-tone analog phone and an analog telephone line
Broadband Internet connection
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Installing Skype™ Software
VoSKY™ is primarily designed to work with Skype™. If you have installed Skype™ on your
system and are familiar with using Skype™, you can skip this section and go to Section
Installing the VoSKY™ Hardware.
If you have not installed Skype™ yet or are unfamiliar with using Skype™, please read this
Section.
1. To learn about Skype™, please visit http://www.skype.com
2. You can download Skype™ from Skype™ official website: http://www.skype.com
3. After downloading Skype™, install Skype™ according to the instructions appearing
on your PC screen.
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4. Create a Skype™ Account (new users).
5. Add your contacts (the Skype™ accounts of your family and friends).
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6. Right click on a contact name, and select “Assign Speed-Dial”. Assigning
speed-dial is required for using the VoSKY™.
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7. Right click on the person you want to call, and select “Call This Contact”, or double
click on the person you want to call.
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Installing the VoSKY™ Hardware
The pictures below show the Front and Rear Views of the VoSKY™.
Front View
Rear View
Connect the USB and RJ-11 cables to the USB port and RJ-11 jack as shown in the Rear
Panel.
VoSKY™ Network Architecture
The pictures below present the network architecture formed by VoSKY™ and PSTN (PBX).
The Single Line Mode is on the top and the Dual Line Mode is on the bottom.
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Single Line Mode
Dual Line Mode
Single-Line Mode refers to VoSKY™ that connects to PC and Phone directly. It is for use
in environments that do not require or without using PSTN (PBX). If you need to connect to
a PTSN (PBX), you will need to use the Dual-Line Mode. Dual-Line Mode allows you to:
(1) Switch between traditional(A-Phone) and internet(I-Phone) phones;
(2) Use the speed-dial feature of Skype™ and receive calls with Skype™ with a traditional
phone; and
(3) Skip the earphone and microphone.

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As it is the favorable mode of most VoSKY™ users, this manual will focus on
the application of the Dual-Line Mode of VoSKY™. If you are using a
Single-Line Mode deployment or want to understand more about these two
modes, see Troubleshooting for details.
Line Port Switch
If you only want to use VoSKY to make Internet calls (not traditional phone calls), skip this
section.
If you don't use ADSL for your Internet connection or if your ADSL line and VoSKY line are
different(config. 3), connect a phone cable from VoSKY line port to the RJ11 in the wall.
Otherwise, you must insert a micro filter between the VoSKY line port and RJ11 in the wall
as illustrated in the picture(config.1, 2). You can use either config.1 or config.2 for inserting
the micro filter.
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Installing the VoSKY™ Software
Installing the VoSKY™ Drivers and application
When your system automatically detects VoSKY™ after it is connected to a PC with a USB
cable, the following dialog box will pop up.
Windows New hardware Wizard will pop up a message as the following.
Select the ”No, not this time” radio box and click the “Next” button.
Put the Installation CD in the CD-ROM and follow the instructions displayed on the screen
to install VoSKY™ drivers and application as shown below:
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Select “Install the software automatically (Recommended).”
Press Next> button, the following window will appear. Click “Continue Anyway” button.
When the drivers and application are successfully installed on your system, the following
window will appear. Press Finish button to end VoSKY™ software installation.
After clicking Finish, the following window will pop up to confirm your installation.
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When finished installing VoSKY, the following window will show up to ask you for your email
address for future online updatesPlease enter your email address to proceed. Example:
[email protected]
After clicking Next, the following window will pop up to show you the instructions of using
Skype with VoSKY. You may scroll down this window for more information.
After clicking Finish, you can locate the VoSKY icon on your desktop as the following
diagram.
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Using the VoSKY™
Checklist
Before making a Skype™ call with the VoSKY™, make sure your answer is Yes to the
following questions.
(1) Does your system meet the minimum system requirements stated in Section
Read This First?
(2) Is your Internet connection on?
(3) Do you have a Skype™ account and have added the contacts in your Skype™
account? (See Section Installing Free Skype™ Software for details)
(4) Is the VoSKY™ connected to your PC via the USB port?
(5) Is a phone connected to the VoSKY™ via the Phone jack?
(6) If you choose to use a dual-line connection, is a telephone line connected to the
Line/Modem port?
(7) Have the VoSKY™ drivers and software been successfully installed on your PC?
(See Sections Installing VoSKY™ Software for details)
Setting Up Speed-Dial
With the speed-dial feature of Skype™, you can make an I-Phone call by dialing the
speed-dial code without using either the mouse or the keyboard. The following examples
will show you how to assign a speed dial code to a Skype™ account and how to make and
receive I-Phone calls with the VoSKY™. The local Skype™ account (local party) is
“jie4713”, and the remote Skype™ account (remote party) is “Yvonne”.
As shown below, the remote party “Yvonne” has been added to the Skype™ contact list.
Move the cursor to “Yvonne” and right click. When the pull-down menu below pops up,
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select Assign Speed-Dial.
When the following screen pops up, enter the speed dial key for “Yvonne” in the box. Then
click the OK button.
Now you should see the number “2” added to the field after “Yvonne” as shown below.
Making a PC-to-PC Call
Usage Example: Calling “Yvonne”
Pick up the receiver and press “#” key twice, you will hear a long dial tone (about 1
second) and I-Phone indicator on the VoSKY™ flashes. Dial “2” and the following
speed-dial window will appear on the screen.
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Skype will display "2" in the left-bottom corner in Skype window. It is the speed-dial
key assigned for “Yvonne” in Skype.
Shortly the following Skype™ window will appear.
Note: The A-Phone indicator (green) on the VoSKY™ will illuminate when you pick up the
receiver. After pressing “#” key twice, the I-Phone indictor will illuminate and the
A-Phone indicator will go off.
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Receiving a Call
Usage Example: “jie4713” receives a call from “Yvonne”.
When the remote party “Yvonne” places a call to “jie4713”:
(1) The phone connected to VoSKY™ will ring.
(2) The I-Phone indicator on VoSKY™ will flash.
(3) Skype™ will be activated and the following window will appear.
(4) Pick up the receiver to answer the call. If the A-Phone indicator is on when a Skype™
call comes in, press the “#” key twice to answer the call.
The Skype™ window has a timer displaying the duration of the call as shown in the
window below.
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Hanging Up
To end a call, just put the receiver back onto the phone.
Switching between A-Phone and I-Phone Modes
If you have dual-line connection on your Sky-Dialer, press “#” key twice to switch
between the A-Phone and the I-Phone modes.
Call Waiting Alert
Call-Waiting features work only in the dual-line mode. If someone is calling you on the
A-Phone line while you are answering a Skype™ phone call, you’ll hear a short beep on
the phone. Press the “#” key twice to answer the A-Phone call. To go back to the I-Phone
conversation, press the “#” key twice again.
If you ignore the call-waiting beeps and the 3rd person is still on the A-Phone line when you
hang up an I-Phone call, your phone will ring to remind you of the 2nd call. Pick up the
receiver and answer the call.
Both features above also apply when you are an A-Phone call and someone calls you
using the Skype™.
Making a PC-to-Phone Call (SkypeOut™ service)
If you have subscribed to the SkypeOut™ service, with the VoSKY™ you can make a call
anywhere in the world when the person you are calling is not connected to the Internet.
1) For Single-Line mode, pick up the receiver and you will hear the dial tone of the
VoSKY™
Or
For Dual-Line mode, pick up the receiver and press “#” key twice. You should
see the I-Phone indicator illuminates and will hear the dial tone of the VoSKY™.
2) Dial the number of the remote party.
3) Number format:
00+Country Code+Area Code + phone number (mobile phone number) , or
011+Country Code+Local Phone or Cellular Phone Number
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Product Specifications
Hardware Specifications
PC interface
Telephone interface
LED indicators
Microsoft WAV, ACM and Mixer APIs support
Linear audio signal support
Dimensions (LxWxH)
Weight
Operating temperature
Relative Humidity
Warranty
One USB port
Two RJ-11 ports (1 FXO, 1FXS)
3 (Ready, I-Phone, A-Phone)
Yes
8 and 16-Bit
11.5 x 8.5 x 2.5 cm
125g
0 – 55 C
> 80 % (non-condensing)
1 year
Specifications: Making Call over the Internet

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PC to PC, and PC to Phone dialing capabilities, fully following the Skype’s
dialing plan
Full duplex audio, echo cancellation
Microsoft interface for USB audio devices
Just install software to connect Skype with regular phone, no setting required
Rings on an incoming call
Lift to accept the call
Hang up to cancel the call
Dialing the analog phone’s pad to make calls over the internet or SkypeOut
Press the pound (#) key on the telephone keypad twice to easily switch
between Analog and Internet Phone Mode
Mini-Switch provide Call Waiting and Call Back functions by simply pressing
the “#” key twice.
Report: you can get the instant call list report once dialing through SkypeOut
Service. Report information provides date, number, destination, destination,
rate/min, duration, and price.
Management: plug&play, no extra effort to learn the system management
3 indicator lights on the front panel of the VoSKY™: Ready, I-Phone, A-Phone
to highlight the operating or calling status.
Troubleshooting
How do I know that VoSKY™ is successfully installed?
Hardware:
Go to Start > Setting> Control Panel> System> Click Hardware> Click Device
Manager to check if VoSKY™ is successfully installed. The following screen will
appear.
Software:
Go to Start> Program> VoSKY™ to check if VoSKY™ appears on your computer.
When I pick up the phone, why can’t I hear dial tone?
For Single Line Mode:
1. Please check to see if the Skype that you are using is the most updated version. If
not, please go to www.skype.com for download.
2. Please check to see if the VoSKY™ software is properly installed.
3. Please check to see if the USB cable is properly connected between VoSKY™ and
your computer.
4. Please check to see if your phone is connected to the phone port of VoSKY™.
5. Please check to see if the software is properly installed and activated. If not,
please activate by going to START> PROGRAM FILES> VOSKY™> click on
VoSKY™ to active the application.
For Dual Line Mode:
1. Please press the “#” key twice to switch back to A-Phone.
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My VoSKY™ is activated but I still can’t hear the dial tone.
1. Please check to see if the phone is connected the VoSKY™ hardware.
2. Please check to see if the USB cable is connected between VoSKY™ and your
computer.
3. Please close VoSKY™ and Skype and relaunch VoSKY™ again.
When I am using Skype, the conversation volume is low.
How do I turn it up?
START> SETTINGS>CONTROL PANEL>SOUNDS AND MULTIMEDIA>go into
AUDIO to adjust the volume
When I am in a conversation, the sound becomes unclear and noisy.
START> SETTINGS>CONTROL PANEL>SOUNDS AND MULTIMEDIA>go into
AUDIO to turn down the volume.
I already installed uninstall VoSKY™, but I cannot reinstall it.
Restart your computer then run the VoSKY™ application again.
When I try to call a contact, I get busy tone.
1. Make sure that you have assigned a speed dial number for the contact.
refer Setting Up Speed-Dial under Using the VoSKY™.
2. Please check to see if your contact is on line.
Please
When I try to make a SkypeOut call, I get busy tone.
1. Make sure that you are dialing number using the following format:
00+Country Code+Area Code+ Phone Number or Cellular Phone Number
2. Make sure that you have subscribed to SkypeOut service and have sufficient
balance to make outgoing calls.
When there is an incoming call, the phone does not ring.
1. Make sure that your ringer switch (if you have one) is turn on.
2. Make sure your phone is connected to VoSKY™.
3. Make sure the phone that you are using is up to today’s standard. If using an old
version or a low quality phone, Skype calls may not go through successfully.
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I cannot start my laptop when I plug VoSKY™ in it.
1.
2.
Go into your BIOS setting.
Disable “Legacy USB”.
When I unplug the USB cable of VoSKY™, my computer cannot recongnize
VoSKY™’s hardware.
1. Plug the USB cable back to where you originally unplug the USB cable.
2. Reinstall the software of VoSKY™. Doing so will eliminate having this problem in
the future.
How do I know if I am on I-Phone Mode or A-Phone Mode?
1. A-Phone:
2. I-Phone:
The VoSKY™ icon on the Start Menu bar will turn gray. (See below)
The VoSKY™ icon on the Start Menu bar will turn green.
(See below)
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FAQ
Why a VoSKY(USB Adaptor) but not Mic/Speaker?

Both analog phone and computer exist already. No extra fee for VoIP.
Easier installation (No configuration, tweeting or testing)
Full duplex sound (two way at once)
Superior Sound Quality (Audio Compressor)
Reduced Echo (Common problem with Speakers)
Minimized voice delay through Hardware voice compression reduces
Internet bandwidth requirements
Human factors studies show people prefer Phones over Headsets
Keypad makes it easier to Dial and very user-friendly
Provide mini-Switch to switch the talking between analog call and IP call.
What does a USB adaptor provide?

Free PC to PC Calls with incoming buzzer alert with an traditional phone
Low cost PC to regular phone Call through SkypeOut service.
Plug and Play USB connection
Why using Skype? (From Skype’s Web site)

Works with any Firewall/NATsetup—nothing to configure
Unlimited FREE calls to users with same applicationHigh quality sound
comparing with phone cards
Secure and encrypted communications
100% ad-free
What are the advantages of using VoSKY™ with Skype™?
When using VoSKY™ with Skype™, you will not need to purchase extra accessories
such as headsets or microphones. One can simply use a traditional phone set to
connect with Skype™, which is both convenient and economic.
In addition, VoSKY™ is equipped with audible alert to inform you of any
incoming
calls at all times. So even if you are away from your PC, one can still check the
Skype™ log to view all unanswered calls when he/she returns.
What types of phone does VoSKY™ support?
VoSKY™ supports all kinds of traditional analog phones, answering machines and
cordless phones.
Can I use VoSKY™ with digital phones?
Sorry, VoSKY™ currently supports only analog phones.
How do I check if I am connected to Skype™ correctly?
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For Single-line mode:
The I-Phone indicator on VoSKY™ should be illuminated when you pick up the
receiver.
For Dual-Line mode:
The A-Phone indicator on VoSKY™ should be illuminated when you pick up the
receiver.
Press the “#” key twice (on the phone) and check if the I-Phone indicator on
VoSKY™ illuminates.
Press the “#” key twice on the indicators on VoSKY™ to switch from I-Phone to
A-Phone.
If indicators illuminate in respective modes, it means you have correctly connected
VoSKY™.
Does VoSKY™ support the “redial” key on the phone?
Yes, VoSKY™ supports this function. However, you must make sure the memory
function of your phone supports redial to prevent calling to a wrong number.
VoSKY™ and Skype™ cannot respond immediately when I pick up the
receiver to make a callIt happens when there is inadequate system resource
(when you are running multiple programs at the same time). Shut down programs
that consume large system resources and try again.
Does Skype support speed dial on cellular phones or regular phones?
No. Speed dial function of Skype only supports PC-to-PC calls and Skype-to-Skype
calls.
I cannot hear any dial tone when using VoSKY™.
Please check the following:
Hardware:
(1) Check if the USB cable has been properly connected to VoSKY™ and the PC.
(2) Check if the phone line has been properly connected to the Line/Modem jack.
(3) Check if the phone has been connected to the Phone jack.
Software:
(1) Check if VoSKY™ has been successfully activated
Does Skype support speed dial on cellular phones or regular phones?
No. Speed dial function of Skype only supports PC-to-PC calls and Skype-to-Skype
calls.
Why does this screen keep showing up after restarting my computer?
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This screen will show up every time you upgrade your Skype or reinstall the
application of VoSKY. Please click on either “Allow this program to use Skype” or
“Allow this program to use Skype, but ask again in the future” to finish upgrade or
installation.
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Legal Information
InfoAction Technologies, Inc. Limited Warranty
HARDWARE: InfoAction Technologies Inc. warrants to the end user (“Customer”) that this
hardware product will be free from defects in workmanship and materials, under normal
use and service, for twelve (12) months from the date of purchase from InfoAction
Technologies or its authorized reseller.
InfoAction Technologies’ sole obligation under this express warranty shall be, at
InfoAction’s option and expense, to repair the defective product or part, deliver to
Customer an equivalent product or part to replace the defective item. All products that are
replaced will become the property of InfoAction Technologies Inc. Replacement products
may be new or reconditioned. InfoAction Technologies warrants any replaced or repaired
product or part for ninety (90) days from shipment, or the remainder of the initial warranty
period, whichever is longer.
Note that this product is not intended to support or carry emergency calls to any type of
hospital, medical care unit, fire department, law enforcement agency or any other kind of
emergency service. InfoAction Technologies, its suppliers, affiliates and resellers are in no
way liable for such emergency calls.
SOFTWARE: THIS INFOACTION TECHNOLOGIES PRODUCT MAY INCLUDE OR BE
BUNDLED WITH SKYPE AND SKYPEOUT SOFTWARE, THE USE OF WHICH IS
GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS INFOACTION
TECHNOLOGIES WARRANTY DOES NOT APPLY TO SKYPE AND SKYPEOUT
SOFTWARE . FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE
END-USER LICENSE AGREEMENT GOVERNING THE USE OF SKYPE AND
SKYPEOUT SOFTWARE.
INFOACTION SOFTWARE IS PROVIDED “AS IS” AND WITHOUT WARRANTY.
OBTAINING HARDWARE WARRANTY SERVICE: Customer may contact authorized
reseller within the applicable warranty period to obtain warranty service authorization.
Dated proof of purchase from its authorized reseller may be required.
InfoAction Technologies shall not be responsible for any software, firmware, information or
memory data of Customer contained in, stored on, or integrated with any products returned
to InfoAction Technologies for repair, whether under warranty or not.
WARRANTIES EXCLUSIVE: IF AN INFOACTION TECHNOLOGIES’ PRODUCT DOES
NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR
BREACH OF THAT WARRANTY SHALL BE REPAIR, OR REPLACEMENT. TO THE
FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES
ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, TERMS OR
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CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS OR CONDITIONS
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY
QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL
OF WHICH ARE EXPRESSLY DISCLAIMED. INFOACTION TECHNOLOGIES NEITHER
ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY
OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE
OR USE OF ITS PRODUCTS.
INFOACTION ELECTRONCS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS
TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR
MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY
CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER
INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPT TO OPEN, REPAIR OR
MODIFY THE PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE
INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OTHER HAZARDS OR ACTS
OF GOD.
LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, INFOACTION
TECHNOLOGIES ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY,
WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR
INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF
ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS
OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCT, EVEN IF
INFOACTION TECHNOLOGIES OR ITS AUTHORIZED RESELLER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO
REPAIR, REPLACEMENT,OR REFUND OF THE PURCHASE PRICE PAID, AT
INFOACTION TECHNOLOGIES’ OPTION. THIS DISCLAIMER OF LIABILITY FOR
DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL
FAIL OF ITS ESSENTIAL PURPOSE.
DISLAIMER: Some countries, states or provinces do not allow the exclusion or limitation of
implied warranties or the limitation of incidental or consequential damages for certain
products supplied to consumers, or the limitation of liability for personal injury, so the above
limitations and exclusions may be limited in their application to you. When the implied
warranties are not allowed to be excluded in their entirety, they will be limited to the
duration of the applicable written warranty. This warranty gives you specific legal rights,
which may vary depending on local law.
TAIWAN LAW: This Limited Warranty shall be governed by the laws of Taiwan R.O.C.
excluding its conflicts of laws principles and excluding the United Nations Convention on
Contracts for the International Sale of Goods.
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Country Code
Asia:
Taiwan
886
China
86
Hong Kong
852
Japan
81
South Korea 82
North Korea 850
Turkey
90
America:
USA
1
Europe:
France
Spain
Italy
UK
Denmark
Russia
33
34
39
44
45
7
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About SkypeOut Account
Please remember, currently Skype to Skype calls are free. Calls with SkypeOut to
old-fashioned phone numbers cost money.
With SkypeOut, it does not matter where you’re calling from, only where you’re calling
to. Sitting in New York and calling your friend next door costs the same as sitting in Beijing,
Tokyo, or Moscow and calling your friend in New York.
The fine print: SkypeOut rates mentioned on their web site are per minute and
calls are rounded up to next minute. The Euro is always used for maintaining
account balance, and the exchange rate will fluctuate from day to day. If your
billing address is in the EU, you will be charged 15% VAT when you buy
SkypeOut Credit. However, your account will be credited and your calls shown on
your call list without VAT.
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